ENFIELD OFFICE: Very Much LOVE the Urgent Care IDEA. Going to the Hospital ER, is a real drain and stressful.
I was grateful not to have to go to a non specialist group for walk in care and was in a lot of pain. [Single best thing is...] She was able to give me a solution to try that I could start right away to avoid ruining the holidays.
I was in and out with x-rays in under an hour. This office is spot on with customer service. Very pleased.
Everybody was helpful and considerate of my injury and allowed me to move at my pace I was able to do.
We were treated well and he took the time to explain things thoroughly and was talking to my son about his knee and how to care for himself as an athlete. He was bright and spent the right amount of time with us!
Alaina, explained my x-rays completely to me and showed me where my pain was comming from.
She identified my problem very quickly and prescribed treatment that corrected it .
Prompt courteous staff. Decreased swelling increased finger mobility.
Everyone just did what they were supposed to do! It was knowledge based...staff are skilled.
Minimal wait. PA took time to evaluate and answer questions.
Saw the PA first who made the diagnosis. Both providers showed me the results and answered all my questions. I never felt rushed.
The doctor detailed the x-rays that were taken and urged me to get to a back surgeon. She was very polite, quite friendly which helps. I liked her approach.
Diagnosis accurate. Provided recovery plan. Drained fluid. Scheduled followup. Focused on problem and solved it.
Never got real direction on pain management or how to care for my injury
Everyone was so nice, concerned and very respectful. [Single best thing is...] the sense of urgency of getting me comfortable.
Marci followed my care 3 years ago as I underwent surgery for a Jones Fracture. She is extremely smart and knows what is happening. I trust her explicitly, more so than the physician who performed the surgery (who was also good) but Marci is a cut above! Marcy prescribed medication and a running restriction (no running for 4 days). After 4 days I was back at it. As a result, I made another appointment for my sore and swollen thumbs. November 19.