I felt I had a good rapport with Dr Shrout and she listened to me. It was my first visit with her after Dr Tyau's retirement.
Dr. Shrout explained what my discomfort was caused by and eased my mind.
The physician listened to my concerns.
The office is always efficient.
Short waiting period. Staff very pleasant and efficient, plus they all wore masks.
This was my first Telehealth visit, and I was thrilled to talk face-to-face with Dr. Shrout! I was able to listen more attentively, take notes while she talked, and get my questions answered immediately. I was aware up front of the time constraints and was more prepared than a usual in-person visit. It felt like I was a little more equal in this type of environment.
I really appreciated Dr. Shrout's services. We talked and I didn't have to push for the screenings I thought I needed. After taking a brief medical history and asking me a few questions, she had already had a plan to take care of the screenings and care that I needed -- without me even having to mention it. It was a thorough appointment but didn't take too long either. I expected to have to advocate for myself as I have had to do with other doctors, but not with Dr. Shrout. I left feeling more in control of health, which was great!
Easy process. Doctor was great and really explained everything.
I was seen right away, the provider was professional, and the visit was easy and painless.
It was clean, safe and everyone was friendly and helpful.
Good COVID precautions in place and Dr. Shrout was thorough friendly and knowledgeable as always.
She was very thorough and spent a lot of time with me.
Limited wait time and attentive and informative doctor and supporting staff.
Dr. Shrout was pleasant, professional and informative.
Questions answered and met my needs.
First, the medical assistants/nurses are incredible. They're always so kind and chat making you feel like you're more than just a patient. Dr. Shrout, as well, has a way of making you feel calm and valued.
Very smooth transition from when I entered the office until my provider saw me. Very short wait time.
[Highly satisfied?] yes I was, Dr. Shrout was very informative, answered all of my questions in depth, & was very helpful throughout the appointment.
Greeting at the onset wasn't the best (not super friendly but it usually isn't). The rest of the staff is AWESOME. Ines is AMAZING! Doctors are all FABULOUS.
Dr. Shrout was very polite and professional, explained what needed to be done during this visit, took the necessary time to find out what has been going on with my health.