Mobile check in available; efficient staff; warm and caring environment with staff and doctor.
Dr. Shrout explained what my discomfort was caused by and eased my mind.
The staff are very receptive, professional and friendly.
Short wait times, friendly staff, clean office.
Doctor listens to all concerns. Explains everything.
My doctor was knowledgeable, took the time to really listen to what I was going through, was professional and tackled my health issues thoroughly and fully. Compassion and practicality are strengths this doctor possesses and made me feel much more at ease and comfortable. Dr. Sine was attentive to my sensitivities, pain and discomfort, provided me with all available options and current information relevant to what I was suffering from. Overall, Dr. Sine is a well rounded and great professional, individual, and woman.
bed side manner knowledgeable calm she takes time to listen and converse
Dr Band was very kind and knowledgeable, and though we had not met before was an instantly comfortable person to talk to.
All staff is friendly and so professional. They try to put you at ease. Everything is always so clean.
Dr. Sine is understanding, accommodating and an excellent physician!
Dr. Sine is a wonderful, helpful and experienced obstetrician and gynecologist.
In all my experiences the staff has been super nice and helpful. And Dr. Lin is fabulous
Dr. Sine made me feel as though she had all the time in the world for me. She patiently answered my questions.
Love all the staff. They are warm and friendly.
Dr. Lizardo does an excellent job of getting his patients relaxed and receptive to his explanations and advice. He drew helpful diagrams and explained a procedure he advocated for me.
It was a first encounter with Dr. Lizardo, but you can tell he is a highly qualified professional in his field plus he has excellent interpersonal skills. My husband and I felt really comfortable talking to him. He also speaks Spanish very well :)
Knowledgeable, compassionate, professional, and patient.
The physician listened to my concerns.
The wait was short. Dr. Sine is very personable and remembers so much from prior visits.
Doctor was kind and was gentle with the procedure. So was the phlebotomist (she's got skillz!!!)!
I arrived on time and was seen almost immediately.
Dr. Lizardo is wonderful. He is very patient, concerned and takes time to really listen. He also takes time to explain what is happening with my body as I move into the next phase of my life.
Received a standard patient care I'm used to getting in Australia, versus the US. Medical history was taken and clarified, questions asked and answered, no judgements given about weight, useful suggestions given for pain, masks worn, hands washed, gloves worn, surfaces sanitized. All and all, much better than my previous OBGYN.
Dr.Lin seemed thorough and willing to answer questions
Very professional staff all around. Had a very good conversation with Dr. Band.
The appointment was timely. Dr. Sine took her time with me for both the checkup as well as conversation. The office was efficient and clean.
Was well taken care from the time I arrived and the time I left.
Efficient, friendly, top doctor.
Dr. Lizardo has an excellent bedside manner. I was there for an as of yet to be determined issue and while scary, I found his disposition to be kind, concerned and humor. He was skilled at the exam, biopsy and other procedure. I also appreciated the efficiency of the nurses/support staff and Dr. Lizardo's attitude with the staff. Lastly, before ending the exam, he made sure I understood everything that had occurred, why he ordered the tests he ordered and prescribed the prescription he prescribed.
Dr. Sine saw me on time, was professional and knowledgeable while also being warm and friendly. She is very easy to talk to about any issues I may be having. It is always a pleasure to see Dr. Sine.
Dr. Band put me at ease, was kind and treated me with respect. I was very nervous coming in to a new doctor, but now I'm Dr. Band's patient for life!
I have been seeing Dr. Sine for over 15 years. She is caring and personable.
Conversation with Dr. Sine is always pleasant and helpful when discussing your health.
The office is always efficient.
Dr. Rose always listens to concerns, answers questions fully and presents options. She is very compassionate, approachable, and doesn't rush. I live really far from the practice but will make the commute because the doctors I have seen at the Rockville office are outstanding.
Dr. Sine explained things clearly and offered plenty of time for questions and discussion. I did not feel rushed and was able to cover all of my questions thoroughly.
Felt comfortable, not rushed, able to ask questions with good feedback.
She was very friendly and good to get along with.
Seen on time, Doctor took his time , listened and answered all questions.
I am hearing impaired and Dr. Sine and the nurse were helpful in communicating with me. Very pleasant office.
Dr. Sine is excellent. She has a great rapport with the patient.
Short waiting period. Staff very pleasant and efficient, plus they all wore masks.
Dr. Band has the best bedside manner and the best staff.
I was fit in last minute for a problem I'm having and really appreciate that! Love Dr. Rose too!
Dr. Lin is fantastic. She's personable, thorough, pays attention to detail - she is a fantastic doctor.
Dr. Band took good care of me :)
[Highly satisfied?] Yes I was. It was fast and thorough.
The office was clean, the staff was friendly, and Dr. Band is great.
I was able to see Dr. Sine.
This was my first Telehealth visit, and I was thrilled to talk face-to-face with Dr. Shrout! I was able to listen more attentively, take notes while she talked, and get my questions answered immediately. I was aware up front of the time constraints and was more prepared than a usual in-person visit. It felt like I was a little more equal in this type of environment.
I was not able to get an urgent appointment with Dr. Lin on that day, however when she saw that I am in the office, she was able to make immediate adjustments to her schedule and see me. It was an urgent gynecological problem I had to get helped with and she did her best and provided her expertise. It was very pleasant and consultation with her gave me comfort to decide what to do next.
My face Dr. Dr. Resta, he is the best.
Dr. Resta and the staff at the Rockville office was always so helpful and extremely tentative to all my questions and concerns.
Dr. Sine was friendly, informative, helpful, and personable.
The wait time was much better this time. Dr. Sine is professional and never makes you feel rushed.
I liked getting the text and email reminders. All of the staff were very pleasant and efficient.
I really appreciated Dr. Shrout's services. We talked and I didn't have to push for the screenings I thought I needed. After taking a brief medical history and asking me a few questions, she had already had a plan to take care of the screenings and care that I needed -- without me even having to mention it. It was a thorough appointment but didn't take too long either. I expected to have to advocate for myself as I have had to do with other doctors, but not with Dr. Shrout. I left feeling more in control of health, which was great!
He is an overall awesome doctor that I was referred to. I appreciate how thorough he is and how he makes me feel comfortable.
Easy process. Doctor was great and really explained everything.
Less waiting time, Staffs are friendly and knowledgeable.
Dr Sine is very personable,
Dr. Sine was amazing - reassuring and kind. The front desk staff were on top of their game and also really nice.
Provider is very thorough and is willing to take the time and listen.
The reason I was satisfied is, my problem was addressed very and solutions given. The doctor didn't focus only on the reason for the visit but went beyond to follow up on my health, and also recommend things to do to better the situation.
My doctor is very good at listening to my concerns.
I was seen right away, the provider was professional, and the visit was easy and painless.
My appointment was quickly done and Dr. Sine made sure to answer all my questions and concerns
Only one other patient in waiting room. Taken on time. Staff was pleasant. Dr. Sine was patient and thorough. She answered all questions and took her time with me.
I love the staff, very friendly, love doctor band I have been seeing him since I was 15 years old and I am 27 going on 28 now, and the lady who drew my blood was GREAT I barely felt anything at all and didn't feel a thing when she was pulling out the needle ( I hate needles ) over all fantastic as always.
Very professional, Responsible, kind.
The wait time is incredibly long making for a frustrating visit.
It was clean, safe and everyone was friendly and helpful.
Good COVID precautions in place and Dr. Shrout was thorough friendly and knowledgeable as always.
Dr. Lin answered all my questions, gave me a plan of action, and followed up with her staff to ensure that everything goes smoothly.
My appointment started in time, the office was very clean and Dr. Band was thorough and very pleasant.
Dr. Heather Sine was so good and very nice I like her.
She was very thorough and spent a lot of time with me.
He is a very thorough and caring physician....A plus all the way....
Dr. Band always takes his time in discussing what I come in to address. I was able to get an ultra-sound on site which saves me time and worry.
My appointment went as per schedule. The staff was efficient. The Doctor was awesome! She made me feel very comfortable...
Limited wait time and attentive and informative doctor and supporting staff.
Really appreciated this location; staff here is great.
Dr. Shrout was pleasant, professional and informative.
Questions answered and met my needs.
Everyone is always nice and efficient.
Conveniently located, easy parking, Doctor was great.
Dr. Lizardo is the best! He delivered my son who is now age 3. I see him for routine annual exams and love his bedside manner and personality. He pays attention to detail and is a thorough physician and excellent surgeon. I highly recommend!
The office is run very efficiently from the front desk (very nice) to the visit with Dr Sine
I absolutely loved dr sine. What a doll.
I have been a patient of Dr. Heather Sine for decades. She is "The BEST IN THE BUSINESS."
Dr. Lizardo always explains everything and he is very nice.
First, the medical assistants/nurses are incredible. They're always so kind and chat making you feel like you're more than just a patient. Dr. Shrout, as well, has a way of making you feel calm and valued.
I hadn't seen Dr. Rose since 2019. Not only did she remember details we had discussed during my last visit but she asked me about things we had talked about several visits ago. She is a wonderful doctor. I recommend her to my family and friends looking for an OB/GYN
The kindness and quality of attention received from all of the staff at all times!
Dr. Rose shared a lot of information about my health for a woman of my age. I learned a few things, happily.
The MD was very professional yet made me feel at ease during the visit. I felt comfortable enough to ask questions. He was efficient and I didn't have to wait a long time which is unusual from all the doctors appt that I've had in the past.
Very smooth transition from when I entered the office until my provider saw me. Very short wait time.
I love working with Dr. Sine. She is kind, warm, and makes me feel comfortable.
[Highly satisfied?] yes I was, Dr. Shrout was very informative, answered all of my questions in depth, & was very helpful throughout the appointment.
Because this was my first telehealth appointment, there was a little more to "set up" in the OTTO system. But I imagine that moving forward I won't have to enter in so much information prior to a visit. The visit itself went well. My provider joined the call promptly and was thorough in providing information and answering questions.
Greeting at the onset wasn't the best (not super friendly but it usually isn't). The rest of the staff is AWESOME. Ines is AMAZING! Doctors are all FABULOUS.
It was very convenient to be able to talk with Dr. Sine via a virtual visit. The technology all worked great. Dr. Sine listened to my symptoms and presented treatment options. I have had some trouble finding a pharmacy to fill the prescription for the treatment I chose, but the office staff have been very helpful
Dr. Shrout was very polite and professional, explained what needed to be done during this visit, took the necessary time to find out what has been going on with my health.
Dr. Shrout was very thorough and personable. I had a couple of concerns as it relates to menopause and she took the time to speak to me about my options and provided suggestions.
Appointment was on time, Dr. Lizardo is always attentive and puts me at ease.
I didn't have to wait long, staff helped make me feel comfortable and Dr. Sine took the time to discuss several issues with me.
Dr. Sine is a wonderful Doctor - concerned, informed with a great bedside manner.
Everyone was friendly and professional
On time, friendly and good service.
Quick service. Excellent care. Comfortable environment. Dr. Band is an incredible physician with great bedside manner.
It's was quick, clean and just as I expected from that office.
Dr. Shrout is fantastic. Knowledgeable, wonderful bedside manner. She is just a terrific doctor.
Was seen promptly and had all my questions answered.
Timely, organized, ordered mammogram while I was there, did blood test, and Dr. Band is comfortable to be with- makes one feel comfortable.
Short wait time. Friendly staff. Concerns addressed.
It was very smooth and easy and all of my questions were answered.
Dr. Sine always answers all my questions and has helped me navigate my elder problems associated with menopause. She is thoughtful and a good listener. I feel very grateful for her help over the years. I think I have been a patient for about 25 years now.
I love how attentive Dr. Lin is with her patients! She makes the effort to be interested in us and remembers the small things. I feel truly seen and valued by her as a patient!
Dr. Shrout listened to my concerns and completed a thorough exam.
My doctor was very relaxed yet professional with me. I appreciate her explaining everything and being very detailed.
It was easy to speak with Dr. Band... I could see him & he could see me. We reviewed some test results re: bone density scan & he'll probably refer me to a Dr. specializing in meds for the condition.
The doctor was attentive, thorough and very pleasant to interact with.
Dr. Resta is the absolute best! His caring and understanding disposition is awesome! You can rest easy knowing you are under his care and I totally trust his opinion and advice. Thank you!
It felt very safe, even though I had been nervous about the appointment due to COVID. I also just love Dr. Rose. She is wonderful, warm and lets me ask as many questions as I need to. She is also funny and very personable. She's the best gynecologist (and frankly, doctor!) that I've ever been to.
The wait time was for 45 minutes.
Dr. Band was very personable and knowledgeable, and his staff was very friendly.
I was seen promptly and the exam was thorough. Dr. Sine has an excellent bedside manner.
professional, didnt have to wait long, and great bedside manner
Dr. Band was very patient. Explained everything he was doing step by step.
I was able to get an earlier appointment. Very courteous front desk.
Dr. Band answered all my questions and concerns.
Dr. Lin is easy to talk to and an attentive professional. I feel that she cares about my concerns.
The staff was very professional.
I think Dr. Sine is the best, You feel that she really loves her patients.
Didn't wait long. In and out.
It was my first appointment with Dr. Anne Shrout. I liked her. :)
Dr. Lin is thorough, professional, personable and shows great interest in her patients. I am so happy to be her patient.
Took me on time. Stay very friendly. Dr. Sine amazingly wonderful as a person and top-notch doctor.
The service that I received from check in to check out was speedy. The entire team was professional and the office was extremely cleaned and set up properly for social distancing.
The staff, Dr. Resta and Dr. Shrout are the best. I've been coming to office for I believe for about 10 years and was with Dr. Shrout before that. Everyone is so friendly, down to earth, open and honest.
Dr. Resta is Awesome! He and the staff are always very professional. Dr. Resta is very knowledgeable and always provides great advice and suggestions. He is very personable and you feel like you can tell him anything. I have been a patient of CWC for several years.
Dr. Sine takes her time with you, never making you feel like she's rushed. She's informative, easy to talk to and answers all of your questions.
Easy check in, clean lobby, pleasant employees.
Nurses and doctor Lin were very nice and professional
All my questions were answered by Dr Band during my routine check up. He also recommended me for a mammogram & bone density test, which I appreciate greatly.
Dr. Band is wonderful, very helpful and ensures that each patient has everything that they need.
Dr. Lin is very good at what she does. Compassionate and knowledgeable. Great Doctor.
Dr. Lin is super awesome. She answered all questions I had, prior to the birth of my son and after.
Dr Lizardo was friendly and thorough. He addressed my questions and concerns and didn't make me feel as though he was in a hurry. Plus he's funny and very comfortable to be around. It's easy to see how he probably has no trouble putting people at ease.
Fast, kind, caring, and efficient service from all staff. I felt safe and received no judgment.
Dr. Band is great and it is always good to see him. Dr. Band was a little late but the office called to say he was running late, which was really appreciated!
The receptionist, Audrey, was extremely friendly and greeted me with a smile. While I was in the waiting room Stephanie addressed me politely by my last name and said it would be a few more minutes before she took me back. When she was ready for me she said sorry to keep you waiting. This was awesome. And of course Dr. Sine is an excellent doctor and talked the whole time to distract the uncomfortable exam to ease my nerves. Before I knew it she was finished.
Fast, friendly, good medical facts without judgement.
Dr. Lin was very friendly, caring, and patient.
Dr.Rose was very professional and knew immediately what my problem was and how we could resolve.
Dr Anne Shrout fixed the pain caused by the cyst
Dr. Resta took the time to discuss my concerns. I was happy with my experience and my postpartum recovery.
I came with Gyn problems and Dr. Rose did an outstanding job. She explained to me what was going on and she had a plan in mind. Excellent work.
Before I provide my feedback, I am empathetic at how difficult life has been for the last year, especially as front line medical professionals. I have carefully weighed whether or not to provide feedback as I imagine your entire office is under a great deal of strain and stress. When I received an email for our feedback, I decided it would be better for you to know what happened. I scheduled a visit for my 18-year-old daughter for her very first well woman visit. Because of COVID I was unable to go into the lobby with her. Instead, I did my best to prepare her for what to expect. During the visit, she had blood drawn and a urine sample taken. In any routine visit I've had at the GYN, I have not had blood drawn. So I called to find out why she didn't have a well-woman exam and was told the visit was scheduled as a problem visit regarding her bladder. When I originally scheduled the appointment as a well-woman visit, I was asked if my daughter had any questions. She did have an issue of incontinence so she wanted to ask about this. I'm not sure how this miscommunication in the appointment type occurred but even when my daughter was in the appointment with the Doctor and the Nurse, her bladder questions were never addressed. In addition, my daughter explained this was her first time and she was worried. She asked why they needed blood and urine and was told this is just routine. No one, not the doctor nor the nurse, took time to help her understand what was going on or why. I had prepared my daughter for a well-woman visit. She was never even examined. When they told her they were taking a blood sample, she said she didn't want to. My daughter has had a history of fainting and light-headedness. This happens when blood is drawn. She was scared to do it by herself. The nurse said "oh you'll be fine" And took the blood sample anyway When my daughter said no, she should have been listened to--of all places where a woman should have authority over her own body, it should be at the GYN. After it was over, no one checked on her if she had a ride home or to see how she felt. They just let her leave. She left visibly shaken and crying. I have been coming to this practice for 16 years. I was first a patient of Dr. Sine and then I saw Dr. Rose. I am shocked and discourage by how my daughter was treated, her first time, alone at the GYN. I hope you never treat another patient like this again
Dr. Rose is amazing. She's a great doctor, listens, explains things well, very enjoyable, wonderful energy... I'm happy to have her as my doctor. She also delivered my baby by unplanned c section. Having her there helped me feel better in a scary a situation.
Dr. Lizardo is very professional, friendly, and respectful. He makes me feel confident and well taken care of.
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