Highly satisfied. Front desk is well run. Waiting area very clean. Dr. Wasserlauf'a PA Sheena is wonderful. She is welcoming, knowledgeable, and has great communication skills. I find Dr. Wasserlauf to be very present, I can see that he really listens to, and considers my contributions to any discussion concerning my health status. I love that Dr. Wasserlauf takes a compassionate, holistic approach when diagnosing, explaining prognosis, and weighing treatment plans. I feel confident in my choice of Dr. Wasserlauf as my shoulder orthopedic. [Single best thing is...] The great results.
Dr. Wasserlauf was attentive, thorough, polite and helpful. He took the time to clearly explain his diagnosis and treatment choices.
Received good feedback from the doctor on course going forward. Due to my condition we were able to assess options via a remote meeting
Explains nicely before and after treatment. All staff professional, courteous and helpful.
Have had previous interaction with Dr. Wasserlauf and found him to be very thorough and very caring. Never hurries you along until you are completely satisfied and all your questions have been answered.
My thoughts were listened to and respected, while sound medical advice was provided. That is the best possible outcome to me.
Total Shoulder Replacement / Total Reverse Shoulder Replacement
Surgery went very well, as did rehab. Very pleased. No pain.
My fluid sample from my knee was lost in transit to the lab. I have to re-do the aspiration.
Staff is pleasant and efficient. Dr. Wasserlauf is simply the BEST!
The doctor was thorough and honest, putting things in an easy to understand manner. The staff was pleasant and helpful.
Total Shoulder Replacement / Total Reverse Shoulder Replacement
Staff was polite and understanding. Not only was the staff top shelf but the doctor was very thoughtful as well.
The doctor was very pleasant and understood my goals and concerns. The services offered did not meet my needs, but the only way to discover that was to have the call.
Hook up/tech part worked perfectly, great to see Dr. W, no issues with communication, all good! Great experience, everybody made it smooth and easy.
I am happy with the new COVID 19 protocol for entering the building. The wait seems less and waiting room uncrowded. Dr. Wasserlauf and his team are wonderful. I ask a lot of questions regarding my injuries, options available, and best treatment plan, and Dr. Wasserlauf is patient enough to go through each while showing me and explaining on my MRI.
