My doctor is very professional, pleasant to talk with, friendly and courteous.
I felt safe in the office under their COVID protocols. Paperwork was efficient time in the waiting room was minimal. Processing of co-payment was easy. My x-ray was also very efficiently done and available to the doctor with very little wait time. Dr. Wasserlauf listened to my concerns, performed an evaluation of my shoulder, discussed treatment options, gave me an injection wrote a prescription, all very efficiently while being safe and thorough. A week later, the pain is under control and I have resumed normal activity.
Professional Pleasant Helpful courteous staff and specialist. From front desk receptionist staff to nurses technicians and the orthopedist everyone was kind understanding and professional. Also liked safety protocols put in place for COVID.
The appointment was helpful, as saw X-rays. Doctor answered my questions. It would have been helpful to get more directions for what to expect over subsequent weeks. I.e. will be getting new exercises in force, what does that mean with PT, what can I do and not. Finding things aren't always consistent with resources given. Would like more direct information, even a write up would be helpful.
Not only did Dr. Wasserlauf check out my right shoulder, but at the suggestion of my physical therapist he also looked at my left knee which was operated on about two years ago.
Everything was perfect- surgery went well, all the arrangements were smooth and I received the best care.
[Highly satisfied with] The attention and care displayed by the physician.
Dr. Wasserlauf explained and answered my questions regading my shoulder injury. He was willing to go over my MRI results again and it helped me to understand my injuries more thoroughly.
Dr. Wasserlauf took the time to really listen and address some lingering concerns.
Did a thorough job and answered all my questions.
My problem was dealt with quickly and with great skill and care.
I trust Dr. Wasserlauf and value his professional option. He helps me stick to facts so I don't freak out. Heading into 4th surgery hoping it's the last but knowing I'm in fantastic hands with him and Kristen.
Pleasant staff. Made me feel welcomed, not just a number. Straight forward information. Showed me my X-rays and discussed them with me. Gave me a list of options for care and another appointment for follow up to see if the options are working.
Very promptly taken in. Dr. Wasserlauf was in immediately. Everyone is very efficient.
They were very pleasant and nice, very good personality.
The staff is very nice and professional and Dr. Wasserlauf is very knowledgeable and kind, very happy I came here to have my operation.
Very short wait in both waiting room and examination room. I didn't feel rushed by Dr. Wasserlauf as he answered my many questions.
Short wait time. Doctor made treatment very comprehensive. He checked fluid buildup in the previously treated knee, per my request. Performed procedures on other knee as planned. Showed me fluid buildup on the ultrasound and then after it was aspirated, before injecting the corticosteroid.