Marci was awesome!. She was thorough and took her time. I have a PT eval July 23. I'll see Marci after a few weeks of PT. Awesome PA! [Single best thing is...] Marci's knowledge and thoroughness.
Kristen was attentive and recognized the problem. She consulted with the Dr. and a decision was made.
I love the fact that I am able to explain what I feel and see that the doctor takes his time to listen to my concerns without putting a time restriction... he is a great specialist!! Not only that he is surrounded by a great team
Friendly, fast, efficient. [Single best thing is...] Healed nicely.
From office staff to the PA (Brian Katz), everyone is friendly, professional, and caring. Brian takes the time to ask questions as well as address my concerns.
Dr. takes time to explain clearly. [Single best thing is...] Confidence in the Doctor.
Dr. took the time to explain what I might expect from this procedure as well as my options for the future. He also made sure he was aware of how I was responding to my treatments. I appreciate the time he took to answer all my questions and concerns. [Single best thing is...] I have almost no pain.
Dr. Ruark goes above and beyond to explain everything to me, and I like to know every detail! He's friendly and down to earth and his level of service is extraordinary. I was so happy he had the CJRI Drs waiting for me in ER but never expected him to stay through the evening to stitch me back up. That was so appreciated!
Dr. Kruger is a great physician with a great sense of humor and no-nonsense style. Single best thing was that the procedure was completely successful.
Alaina was professional and very knowledgeable. I was very impressed by her. [Single best thing is...] She requested X-rays and explained everything in the shoulder. Very impressive.
Great staff very clean and professional. Feeling a bit better.
My interaction with the staff was wonderful, very friendly and professional. [Single best thing is...] The proscribed treatment helped alleviate my problem.
I was seen right away. Alaina was understanding and listened well.
This was my first visit to the office and Brian was very thorough in his explanation of my diagnosis of bursitis of my knee. He gave me a cortisone shot, which was relatively painless and was very detailed in what I should expect during the procedure and over the next few days. [Single best thing is...] I was very surprised to find that the cortisone injection worked almost immediately to relieve the pain in my knee!
Procedure was explained thoroughly, PA was very knowledgeable, sterile technique was practiced, the exam room was immaculate, explained what to do at home post procedure. [Single best thing is...] No pain.
Thorough exam including x-rays, which put my mind at ease. Quick, not a long wait.
Explained my injury in detail and allowed me to ask questions. Also had a strong plan for treatment. [Single best thing is...] It will be good for my healing process.
Been a patient of Doctor Ruark for more than 19 years and never had any problems when he performed my surgeries. [Single best thing is...] Dr Ruark performing my rotator cuff surgery and finding a tumor which was cancerous, I underwent chemo and now am 14 years in remission.
Dr. Fantry and her team are amazing. They are attentive, professional and kind. All orthopedic practices should model after this team.
The new patient processing went very smoothly, staff were all personable and professional. [Single best thing is...] I got exactly the information I was looking for to proceed
Friendly Staff... Great Accommodations... Dr. took time to fully explain procedure and answered all my questions. I left feeling at ease. Will recommend this office to others
Explanation of procedure and friendliness of the staff [Single best thing is...] Quick
Everyone was nice, they cared about my problem
Dr. Fantry is a compassionate physician who takes the time to talk with her patients. There was a large back up of patients during my visit. She personally apologized and made sure I was taken care of quickly.
Making great progress and Dr. Bissell is very encouraging. [Single best thing is...] Getting rid of my braces.
Marci was amazing. She made me very comfortable, was very thorough and explained not only what my options are, but also what I need to do daily to help me get better. [Single best thing is...] Icing 3 times a day does help with the pain.
He explained the procedure well and answered all of my questions
All went well. Short time and good results.
Ms. Overton is responsive and knowledgable.
The office personal are very friendly and quick.
Entire staff was very friendly and helpful.
Ms. Cookson was very professional in explaining my problem and treatment alternatives and answered all my questions.
HE CHECKED MY KNEE.....WAS ALMOST A YEAR SINCE MY KNEE REPLACEMENT..........I SAID I HAD SOME PAIN GOING UP AND DOWN STAIRS......HAD X RAY.......IT SEEMED OK....BUT HE SUGGESTED SOME THERAPY FOR THE ISSUE.... I WILL DO THAT.
The staff is all very nice and welcoming. I feel like I'm in good hands [Single best thing is...] I feel that the staff all care about my recovery and not just about getting me in and out.
Dr. Fantry is outstanding. She is patient and kind and very thorough. I am grateful to finally be pain free.
Ease of making appointment, professionalism of staff, location, satisfaction of visit. [Single best thing is...] The positive results.
The professionalism and excellent communication of the staff; the care with which the procedure was performed.
She understood my issue and took immediate action [Single best thing is...] The ability to get immediate x-rays and interpretation quickly was great
There were actually two visits within the week when I went. Dr. Miles and PA Overton were nice and seemed knowledgable. However, it was my understanding each time that I was making an appointment with Dr. Wasselauf.
[Highly satisfied with] quality of care and the willingness to take the time to thoroughly answer all of my questions. [Single best thing is...] my new hip is now my best hip.
Dr. Katz, who I met for the first time, is an excellent doctor. I feel good being treated by him. He has a great personality and made me feel very calm and relaxed . I had nothing seriously wrong with my shoulders that's the best thing.
[Highly satisfied with] Knowledge and Attentiveness.
Everyone knew what they were doing and executed their job professionally.
The people were pleasant, caring, patient in explaining everything related to my issue. [Single best thing is...] speed of getting in and out.
My appointment started within a reasonable amount of time, the technician took me in for x-rays and was very polite, and the doctor was unhurried during the course of checking my knee. [Single best thing is...] Dr. Katz clearly explained what the problem was and took my opinion and feelings into account. He was very reassuring.
The physician was kind and easy going. He asked many questions about my health history and explained my x-rays. He was reassuring about about the condition of the arthritis in my knees.
Dr. Ruark was caring and answered all questions. He took time to explain and said to call anytime there is a need. [Single best thing is...] I was amazed at the improvement in technology and technique
The office staff is very professional and efficient. After a short wait I was ushered into see Brian Katz. All my questions were answered patiently and kindly by Brian Katz. The visit went well. [Single best thing is...] I was very pleased with the procedure. My pain is gone!!! My mobility is back!!!
He did a great job surgically fixing the problem I had with my arm. [Single best thing is...] I'm beginning to get stronger and able to do tasks I couldn't do before.
Dr. Ruark is a great physician with a compansionate calming personality. [Single best thing is...] Everything was explained clearly so I could understand the procedure and the recouperation time
Timely, professional staff. [Single best thing is...] knowledge and caring of the PA.
Dr. Ruark took the time to listen. [Single best thing is...] Because I have been falling, he ordered a MRI to see why.
Dr. Wasserlauf was instructive, thorough and compassionate. [Single best thing is...] Not only was Dr. Wasserlauf concerned about my orthopedic progress but instructed me in overall conditioning needed to return to my sport. It was a look at the total patient in addition to my shoulder. Most surgeons wouldn't take that time.
Always receive excellent care. Entire office is professionally operated
Brian took his time examining and explaining my injury. He answered all my questions and was extremely gentle with removing fluid from my knee.
Dr. Kruger has been really professional and helpful treating my back condition. Even when I'm scare with the serious situation that I'm dealing with my back and the possible treatments, Dr. Kruger has been a great listener and taking me step by step to the right direction. So far I'm glad to be under his medical care. [Single best thing is...] Pain... I have seen an improvement with my left leg since I started seen Dr. Kruger.
I felt very comfortable and right-at-home with everyone that I interacted with. Alaina clearly explained the results of my x-rays and answer my myriad of questions.
Extremely professional and caring, medical expertise highly evident. [Single best thing is...] Discussing alternatives to immediate surgery.
Dr. was prompt, informative and gave me options. [Single best thing is...] Dr. gave me another injection that seems to be working.
Didn't have to wait as long as usual. Just a follow up.
Dr. Wasserlauf is an EXCELLENT caring wonderful doctor. He is extremely patient and gentle and is wonderful!
Dr. was knowledgeable about all possible options for surgery. She was also careful not to try to sway or pressure toward one of the many options. The office managed to get me in for my surgery within two days. All instruction for pre-and post op were covered in detail by the office. And they were able to get all the necessary information to the surgery center in that short two day time frame
Brian was knowledgeable, friendly and explained clearly my issues with recommendations on care plan and follow-up. [Single best thing is...] I had a cortisone injection into bursa and he said it would not hurt and he was right on point.
I feel very confident with Dr. Fantry. A very friendly and professional doctor. I appreciate all she has done with my operations and the outcome has been excellent. [Single best thing is...] I had very severe pain and that has subsided greatly.
Short wait, professional staff, thorough check of patient
I was in for a visit to coordinate my scheduled surgery and pre op testing. This is my second knee replacement this year. I think the best thing is that I am willing to have the second surgery five months after the first one.
Though the doctor was advised that I was seeking a second opinion, he had x-rays showing the cusp of my hip socket was not fully formed which would ultimately wear and be painful. I fully respect the conclusion . However, no examination was performed to determine whether the discomfort I was experiencing was indeed the hip and not my back, muscles or some other problem. I was informed that various factors may contribute to discomfort and when the discomfort became severe enough, I might consider the replacement of the hip joint. Though this may be a true, I am not comfortable with the knowledge I acquired. Otherwise, the doctor was polite, and knowledgeable and confident and should I ultimately require a hip replacement I will definitely return and request it be performed by this doctor.
Dr. Rourke and Brian were both a pleasure to deal with and everything went according to plan.
Explained what was occurring. Surgery was recommended. MRI was ordered and a appt with Bissell was confirmed. PA stressed to get the surgery done quickly before problem gets worse.
Mr. Katz listened to my concerns, asked meaningful questions, and discussed next steps to determine treatment plan.
An efficient, caring, and friendly staff. Dr's care is focussed, thorough, patient, friendly, and compassionate.
The caring staff that listens to my concerns about my medical condition.
The doctor explained the surgery and post-op issues with great concern for my well being. We spent 15 min but he was patient in answering my questions.
Dr Roark is knowledgeable, caring, and approachable and he also communicates well in layman's terms. [Single best thing is...] I no longer live with pain.
I was seen on time, given complete pre surgery info.Dr. Ruart was very pleasant and went through all the procedure with me and answered all my questions.
My visit was to see Dr Ruark to schedule my second knee replacement, He did the first one for with fantastic results. I have all the confidence in the world with Dr Ruark and his staff is was like old home week reacquainting with the staff and Doctor..
Helped me greatly. I would go to her again anytime
Alaina is the greatest! Extremely satisfied . [Single best thing is...] Alaina listens carefully to the patient without hurrying, and then explains what needs to be done.
Dr. Ruark is personable and forthcoming about the challenges related to surgery. [Single best thing is...] Reassurance about success of surgery
The office staff is very pleasant. [Single best thing is...] the surgeon is great.
[Highly satisfied because...] 1. I was seen in a timely manner. 2. Staff was friendly, courteous & professional. 3. When questioned by Dr. W. he listened attentively to my responses & explained anything I wasn't sure of. I did not feel like I was rushed through. [Single best thing is...] The results that my pain level was dropped dramatically with treatment; the attention to address the cause & at the same time give relief for the pain was much appreciated.
I got my questions answered and there was no waiting time. I was also treated the way he knew I should be treated.
The wait to see the PA, Mary Jane was not long at all. I've known her through 2 surgeons, Dr. Aron and now Dr. Berkowitz. She's a lovely person and had the stitches from carpal tunnel surgery out quickly and was no pain. Dr. B came in shortly after and did quick exam and made sure I knew what to do and expect the next few weeks. I am highly satisfied. [Single best thing is...] Procedure was quick. All hospital staff was friendly, knowledgeable and efficient.
Yes [highly satisfied]. [Single best thing is...] x-rayed my shoulders to see what is causing the pain.
The people were nice and it was very quick.
Everyone cares about me from walking in the door to my next appointment set.
Dr. Bissell took the time to listen to what I had to say and kindly ordered an MRI for me. I followed up with Dr. Bissell and although I need surgery which he cannot do, I appreciated his guidance in figuring out what the problem was.
I received respectful, personally attentive directions and feedback regarding the post surgical matters. And my concerns were addressed in both informative and compassionate terms. [Single best thing is...] Empathy compassion and general human sensitivity that was shown to me.
Office feels like home, we have been here so often, we are very comfortable there. [Single best thing is...] Glad the cortisone worked so far.
The people were friendly, consummate professionals making me feel comfortable and free to ask them any question I had. [Single best thing is...] I could walk with minimal discomfort.
Kind, very knowledgeable, professional staff...wonderful experience! [Single best thing is...] I felt very reassured, comfortable, and well informed regarding my procedure before, during and after.
Yes I was very satisfied the doctor seemed very knowledgeable and very pleasant and understood what I was going through
I did not feel rushed, I felt like Dr. Bissell cared about me, my surgery and making sure I understood what to expect. He answered all my questions and really took his time to make sure I was comfortable with the upcoming surgery.
Great doctors and nurses. [Single best thing is...] Making me feel better.
I was called on time, waited just a few minutes for doctor and was handled professionally and quickly.
The continued care I receive is some of the best I have ever has. [Single best thing is...] Michael Harris taking the time with me on each and every visit.
Have used Dr. in the past and am pleased with the fact that he does not push surgery up front. [Single best thing is...] PT referral.
Dr. Kruger was informative and did not sugar coat anything.
Very attentive. [Single best thing is...] Attention to detail and discussion.
Brian is very professional, helpful and knowledgeable. I had opportunity to ask questions and I received helpful answers. My procedure was done efficiently.
Love the atmosphere. I'm glad I had the procedure done.
Dr. Wasserlauf and his staff were very professional and friendly. They listened to what my concerns were, and offered different treatment options. I never felt that there was a time limit to my visit, as with some doctors.
Visit was very satisfying & I was released as shoulder repair was a success.
Dr. Ruark is wonderful. He is easy to talk to, very responsive and helpful. Unlike a lot of other surgical practices, he is very accessible. He will actually call you back in person if you have a question or concern. He gives honest advice and takes time with his patients. I also very much appreciate his conservative approach. He is realistic about what surgery can and cannot do and the outcomes you can honestly expect. That is not true of many surgeons! He is someone I truly trust. [Single best thing is...] Had total knee replacement and, while it will never be the equal of a "youthful knee" I appreciate that I have been able to regain and preserve the mobility that allows me to do the things I want and need to do to enjoy life.
The staff was able to ease my problem. They were very kind and knowledgeable.
The staff there are so kind, helpful and informative. They care about you and your concerns. [Single best thing is...] How much they made me feel comfortable before and after the surgery.
Highly effective treatment. Treated with exercises and over the counter medicine.
Kristen took the time to listen to and answer my long list of questions and concerns following my surgery. She informed me of what to expect over the next several weeks. I did not feel rushed with my appointment and felt more in control of my further treatments. [Single best thing is...] Following my surgery, I expect to have full use of my knee.
[Highly satisfied with...] The detailed explanation and the interaction with the physician.
She was wonderfully attentive and concerned, understanding and extremely professional!! All Doctors should be like her, she explained everything where I could understand! [Single best thing is...] Her goal was my getting back to normal as soon as I could, safely. Her concern for my outcome was her priority and i sincerely like that!
Dr. went over MRI and referred me to another Dr. [Single best thing is...] knowing that there was truly something wrong
All of the staff members were great to interact with, clearly explaining what is being done (x-rays) and discussing the results and next steps.
The doctor made me feel comfortable about my upcoming procedure and I am looking forward to a more active lifestyle in the future.
Doctor Wasserlauf is the most thorough and attentive doctor I have ever dealt with, (and I have dealt with MANY due to my profession). He explains things in simple terms and gives you every option available that you have in order to make the best decision possible to suit your needs and improve quality of life. I have complete trust in his expertise and will continue in his care until my injury is repaired to the maximum level.
Good service. [Single best thing is...] Doctor and people who worked there were nice.
Always very professional and knowledgeable. Also clear as to post surgical progress - and a kind demeanor.
The staff was amazing. Everyone knew their job and was on point about getting the job done and making me feel safe. All staff explained what they were going to be doing and when. And they all were very pleasant and polite! Procedure went very smoothly! The best thing about my treatment and procedure was that the staff that I had was very diverse! And all knew their jobs and explained what they were going to be doing and when. And the get well cards signed by the staff was an awesome touch!
Your office shows a high level of professionalism but everyone is also friendly and easy to interact with. A great combination. I was taken more or less on time, unlike many doctor's offices I visit. Dr. Berkowitz was very knowledgeable, informed, clear, direct and showed a little humor.
Taken at appt time and all questions and concerns answered with care and concern.
The facility was clean, the reception was warm and friendly, everyone greeted me and told me their name, this was my first visit to Advance Orthopedics, Dr. Berkowitz was amazing. He's a great listener and then explained to me in caring detail the issue I was experiencing. He then clearly explained the options I could choose to correct my trigger finger issue. Great professional and friendly facility. I would recommend Dr. Berkowitz and this facility to my family and friends. Thank you.
Alaina was knowledgeable and very proactive with the issue with knee. Very pleased. [Single best thing is...] PA listened to complaints and had a plan to put in place for the synvisc injections.
How the visit felt rushed. I was not given an opportunity to ask questions or for the PA to see what I hoped to accomplish.
Dr. Kruger was very easy to talk to and very knowledgeable.
Dr. B was running relatively on time and the injection provided instant pain relief. He thoroughly explained my next steps and instills confidence. [Single best thing is...] Pain reduction
Waiting time was minimal and the follow up was satisfactory
Doctor and staff, great visit. [Single best thing is...] Knowledge from staff
Dr. Wasserlauf listened to my questions and in detail answered in easy to understand responses [Single best thing is...] the cortisone injection to tide me over until my knee replacement.
[Highly satisfied with...] How quick and professional they were.
Been seen by doctor Kruger for the last 15+ years and has stuck by me the whole time with workers comp harassment all along. [Single best thing is...] Does what he says. He has worked with me on my care.
Marci was friendly, professional and knowledgeable.
Dr. Ruark went over my MRI (of lower back) results and gave me a copy of the radiologist's report. He highlighted the areas of concern. He referred me to a neurosurgeon of my choice and gave me a couple of key questions to ask. His office made the appointment for me. Lastly, I had explained that I felt it was time for my right knee replacement and because I didn't want to have it done before the end of the year, he had his staff give me tentative surgical date for January, 2020. [Single best thing is...] He listens to me as the patient.
[Satisfied] Cuz I feel good and he said all is well. [Single best thing is...] To be out of pain...amazing! Wonderful office staff, great hospital stay, all is right with the world!
Everyone was prompt and cordial. [Single best thing is...] I was told exactly what would happen and how the cortisone works.
They have all been so helpful getting everything together. Who ever you speak with is knowledgeable about my needs.
I was seen by the doctor a few minutes before the scheduled appointment time. No waiting! All of my questions were answered by the doctor.
Professionalism, caring and knowledge. I'm glad I decided to have it done and I'm recuperating fine.
Received good service. Received shot in the knee that was not painful.
Sheena acknowledged me in the waiting room, which let me know they knew I was there. She also checked in at the end of my appointment, as she helped with a medical note I needed. Kristin is wonderful - very personable and really took time with me. She doesn't make me feel rushed and I'm comfortable to ask any questions. The staff: Dr. Wasserlauf, Kristin and Sheena are a great team. Dr. W and Kristin are very kind and really seem to listen to you as a patient. In my four visits, I feel they take the time with me and aren't just rushing through a cursory check up.
Answers and explanations were clear and direct.
Visit was pleasant with all the staff and waiting time was very shot.
Everything was explained before it happened. Everybody friendly.
Dr. Bissell is as gentleman. He consistently takes time to answer my questions. Though I didn't see him on this visit, his assistant was completely informed about my surgery outcome. Sense of hope that years of pain will be coming to an end, fingers crossed
They were all kind, attentive, listened to my concerns, and I felt I was being heard and taken care of in a proper and efficient manner.
Very friendly and professional. They are very competent staff from doctors to support staff. I feel confident in their work and have helped me a lot with my condition. Highly recommend!!! I am more mobile due to my treatments. So I am more productive, which mentally and physically means a lot to me.
The pain and the immobility of the arm was gone, it was replaced with a different pain that is slowly subsiding and going away. Six weeks later I'm in rehab and working on mobility and stretching.
Alaine is excellent. Great communication, helpful, considerate. Less pain. Quik procedure. Alaine is very good. I have had this procedure done by others with excruciating pain.
On time appointment, friendly staff.
I received an injection for my knee which was painful to walk on. I received a RX for anti inflammatory cream I needed.
Appreciated the thoroughness of Dr. Bissell. Medical Assistant, Felicia, was very friendly.
I was treated with kindness and understanding. I was listened to. I truly feel I am in the right spot for treatment. I developed a trusting relationship with my Doctor.
Very short wait, the x-ray tech was very friendly
Dr. Wasserlauf considers all options to help heal my knee.
Staff were friendly, knowledgeable, and I was treated with respect.
[Highly satisfied] Because Dr. Ruark is the best! No more arthritis pain!
I have had previous knee surgery with Dr. Ruark but this was my annual visit. I had Mr. Katz and was pleased again, with his knowledge.
Dr. Fantry is very thorough and knowledgeable. She is very professional and listens to her patients.
Nice Doctor to talk to, plus my wife had both knees replaced by him.
[Highly satisfied with...] The professionalism, kindness, and familiar faces.
He's a great man with a great staff. In and out. No pain
Dr. W was thorough and efficient in diagnosis and explanation. Compassion shown.
Took x-rays and trying to pinpoint where pain is coming from.
Efficient process for scan and diagnosis from doctor with clear marching orders for F/U
The doctor was friendly, listened carefully to what I said, respecting my time, and shared his professional opinions while simultaneously giving me options.
Dr. Wasserlauf is excellent and the staff are very warm, friendly and helpful.
Had staples removed after surgery. PAC Brian is very knowledgeable & helpful. Dr. Ruark is a great surgeon. He is very personable & treats his patients like part of the family. Still recovering but I think I will be much better than I was.
I was taken in for my appointment on time. I had a short wait before I was seen by Dr. Wasserlauf . He was thorough and did not rush me!
Doctor answered all my questions. In retrospect, I probably should have asked more questions about post op expectations with respect to the surgery itself, not just recovery time. Quick recovery.
Alaina was very caring and compassionate. She understood I wanted to try conservative methods first and sent me for a course of P.T. I am so grateful for this! With p.t. I was able to learn how to strengthen area and start getting relief. Plus the entire staff was very kind. I am so grateful for the care I received! Since my injury I have been afraid that I didn't have any other options than surgery but after talking to Alaina Miele she gave me options and information on how I can help myself!
Pleasant attentive staff. Kind to elderly patient. Hip bones have completely healed after surgery to repair fracture.
He's very good to deal with. No Pain and great treatment methods.
I have been going to Dr. Ruark for years and he has been excellent to me. He is understanding and easy to deal with because he is patient and understanding. His follow up is very good and he makes the treatment was painless.
Dr. Fantry is the best!! She is so kind and caring and she makes sure I not only feel encouragement on my progress but understand next steps.
Waiting time short from outer office to inside and doctor came into exam room shortly thereafter. Exam and x-ray done quickly and with minimal pain.
Dr. Kimmel took the time to answer questions so I could better understand my injury.
Dr. Ruark and is staff are awesome. This was my 1st surgery and they made me feel at ease and explained everything.
I was in and out in a timely manner all involved were very clear
Alaina is always willing to answer any questions or listen to my concerns
I had a F/U visit with Dr. Kimmel, but saw his APRN. She was very professional, answered all my questions and felt the recommendations for my rehab wren addressed appropriately. All of the staff at the office made me feel comfortable and answered all of my questioned. I did not feel rushed through my appointment.
Very thorough and explained everything so that I could understand.
X-rays were taken by friendly technician who easily helped me onto the table. Dr. Kimmel gives shots that are quick and painless, and most important, they work because he hits the exact spot needed. Relief from pain was quick and his suggestion of following up with physical therapy is exactly the right treatment going forward. NO MORE PAIN in the bursas
Short waiting time. Questions were answered. Everyone I saw was courteous.
Provided new solutions to my knee problem. [Single best thing is...] Explanation of what the next steps would be to remedy pain in the knee.
I have worked with Kristen before. She knows my history. She is very patient, understanding and was able to answer all of my questions. [Single best thing is...] Explaining everything that would happen with my upcoming surgery. Waiting to allow processing and questions. Did not hurry to get it over and done.
Kristin is working with me on resolution to my problem with new hip pain.
Dr. Wasserlauf is simply the best. So are the rest of the staff.
I was taken care of right away. Everyone friendly & professional
My trigger finger problem was corrected and I don't need to go thru surgery for it. It was quick and easy.
Comfortable to talk to--reviewed issues-good listener.
The staff always has a smile. I feel they care about me.
Dr. Ruark is both professional and personable. He puts the patient at ease and understands the problem/pain. I was offered several choices and allowed to direct my treatment.
I don't have to wait long. Very good.
Had tremendous experience with Doctor, very satisfied with the thoroughness of his examination and follow up treatment.
I was satisfied because I think that the staff was pleasant and that they tried their professional best.
Because of a very low level of pain, I did not receive the treatment that was scheduled. Liked the idea that Brian considered my opinion in making the final decision. Have follow up in August. Chose this practice because I had been to two of the Drs. Who are now retired. So happy I returned. Staff is always courteous. Brian is not only a great PA, he is also very kind and considerate.
Appointment on time and quick. Surprised to see doctor; I expected Alaina. [Single best thing is...] Pain relief
The Springfield office has a friendly courteous staff and a great physician assistant and physician that are caring individuals. Quick and painless.
Availability of appointments on short notice, doctor took time to explain options of treatments.
Always have a pleasant experience with this office for YEARS
He was treated by the doctor Bissell and from the first moment he always gave me confidence that my problem would be solved. Today I am recovering from the surgery and I feel that my recovery will be complete.
Received two cortisone shots in each knee...helped a little bit.
Dr. Kruger took the time to explain his views and a detailed report on the MRI results. He answered all of our questions.
My surgeon did a great job on my left knee total replacement. Easy recovery.
Marci was very professional.. She was very patient and answered all our questions.. Also very personable and is very good with the patients.. Pain was just about gone
On time. Doctor answered and explained well.
Everyone is so pleasant and helpful. Always make me feel welcome. Dr. Kruger is a great doctor. He always talks to me about what is going on. And he explains things to me and makes sure I understand.
On time appointment. Professional staff. Doctor explained condition and offered treatment options. Doctor communicates very well. Did not feel rushed. Excellent communication with doctor.
From beginning to end my experience with Dr. Wasserlauf has been wonderful. He was very honest and up front with me about what the outcome might be after another surgery. Dr. Wasserlauf took a poorly repaired knee and repaired it so I have no pain or swelling. Everyone tells me I'm walking better than before the accident! Dr. Wasserlauf really knows what he is doing and I would highly recommend him to anyone needing surgery on their knees. Dr. Wasserlauf was very cautious and didn't rush the rehabilitation. I'm not the most patient person in the world, but I'm glad he put the brakes on me and let the knee heal slowly.
Dr. Kimmel always provides excellent care with empathy and attentiveness. My son, husband and myself all believe in his expertise and guidance when it come to orthopedic issues. The best thing about Dr. Kimmel is he LISTENS to what you have to say and provides the support you need based on what you say.
Dr. Bissel is a true and kind professional. Treatment was on time and straight forward.
Cortisone injection was painless and effect was immediate. Sincere concern shown by Brian. Prompt report on X-ray and referral for PT
Response was quick to fit an a unexpected visit into Dr. Fantry's busy schedule. I had multiple toe surgery with minimal discomfort and and 4 days later am recovering well.
I was seen very promptly. Brian was a caring, informed and congenial provider. He gave good medical Advice, a good treatment plan and was a pleasure to work with.
Dr. Kimmel and Alaina are knowledgeable, understanding, and friendly. My appointment was on time and efficient.
Everyone from the office staff to Dr. Fantry's assistant to Dr. Fantry herself is amazing and professional. I was greeted immediately upon walking in the office, they allowed me to fill out paperwork at the counter since I can't easily carry things not being able to walk, and I was brought back promptly. Scheduling this fairly urgent appointment was a breeze as well. [Single best thing is...] Simply the compassion that the staff showed.
The speed of the check in was great. The Doctor's bedside manner was amazing. Open and honest. He answered all of my questions, and asked some thought provoking ones as well.
Staff was very helpful & forthcoming with information that I needed
I have complete confidence in Dr. Bissell for his knowledge and expertise. The office staff is always friendly and helpful.
This was my third different orthopedic diagnosis that brought me back to Dr. Bissell. He is always on time, I've never felt rushed and he takes his time to explain all of the treatment options and the expected outcomes so I can make an informed decision.
The problem was addressed fully, including the progression of options for treatment. Dr. Fantry was polite, friendly, and professional.
Prompt courteous visit. Dr. Kimmel's exam, X-ray technician and front desk associate were efficient yet thorough.
Appointment was on schedule, procedure was well explained and quick. Explanation was comprehensive. Thank you.
I was able to get in right away and I was taken care of with the next steps . Immediate help
Doctor clearly explained the cause of my knee problem, showed me the x-rays and ultrasound, and explained my options for treatment. When I walked in I had a lot of pain and swelling, doctor removed the fluid and gave me an injection and when I left knee seemed 100% better.
They are always friendly and appointments are always running on time. Brian makes sure that you are comfortable during procedure.
The whole office is friendly and accommodating...Dr. Kruger is excellent.
Very pleasant in dealing with my mom. Got good consulting regards to her arthritis need and solid suggestion.
Dr. Bissell takes time to explain everything and makes sure you have all questions answered. [Single best thing is...] Caring attitude of staff.
The attention to my needs, the doctor was very thorough and detailed.
Dr.'s Assitant was very pleasant and helpful. Dr. Fantry was just as pleasant and informative. Visit was quick but not rushed. Appointment was timely, no excessive wait time in patient room and staff was friendly.
Kristin is thorough and intelligent and answered all my questions.
Not too long of a wait and friendly people.
Felt like all my questions were answered, and x-rays were explained in detail. Honest. I could use a second opinion, and that is being made easy to pull off with the doctors help.
I saw Josh and he was very competent and my X-rays were done promptly and his advice was expert as to my problem.
The main reason was, at least so far, he appears to have given the correct medical evaluation. Very courteous and very concerned with my medical problem. Very timely with keeping appointment time. Waiting on a follow-up examination at the end of this month (May) but in the interim, if condition worsened, made himself available on same day notice. Very grateful about that.
Dr. Ruark's office is very inviting starting with the check in, etc. Dr. Ruark replaced my left hip last year with excellent results and I was very ready to have my right hip replaced this year because I knew that I was in excellent and very caring hands. Dr. Ruark is kind, caring and compassionate and very talented! I'm so thankful to him for giving me my life back! From start to finish EVERYTHING about my right hip replacement 3/11/19 was the best thing! Thank you, Dr. Ruark!
Yes. Appointment started on time and there was hardly any wait between nurses, surgeon, xray, and boot fitting. Follow-up was explained well and other staff were professional and knowledgeable.
they're great at helping me and showing me what to do to make my hand better [Single best thing is...] the heating pad they use really makes my hand feel good
Dr B. explained the surgery and told me what to expect
I asked about my recovery time and asked if I was on target with pain management and whether my brace was needed for full day protection.I was given a very good explanation and told I could see someone for an adjustment if I needed one. [Single best thing is...] I had minimum swelling and returned to work with minimum pain.
We discussed my completion of physical therapy and the next plan of action
The doctor gave me brace to wear on my left foot and gave me a cortisone shot. My foot feels a lot better
Front desk staff very friendly and accommodating. Monica the X-ray tech very friendly and knowledgeable. Mr Katz explains everything he is going to do gave me an injection in my knee to help with my pain. I didn't feel it at all. I didn't have to wait long,I like having X-ray right in the office so you don't have to come early and wait to have X-rays in the hospital. [Single best thing is...] The injection helped my knee pain.
Never a long wait to be seen. Brian Katz is wonderful! My knee feels so much better.
Listened and seemed concerned . Did not rush through the visit and recommend another Dr. To see and requested a followup.
Because the PA took time to listen and his treatment was right on. Explanations were easily understood. It did not hurt and the results were successful.
Everything was explained regarding progress, things to expect regarding recovery. Answered all my questions and spent appropriate amount of time with me.
Very helpful appointment. Answered questions and concerns. Very professional and sincere.
Very quick and professional The office is very organized My doctor was great in listening to what was going on and helping me fig what to do next. [Single best thing is...] I feel much better and have a lot less pain
Very friendly staff and PA Katz was a pro!! Overall the visit was A+
Dr. Berkowitz explained the surgery I was going to have and answered all my questions. Dr. Berkowitz always has time and doesn't rush you in and out. Also his assistant Mary Jane also came in and talked with me.
Professional, caring, informative. Course of treatment was specific and results were achieved.
Did not have to wait long, nurses and Dr. were very helpful and professional. Cortisone shot relieved pain.
Very smooth running, efficient office. Concerns are addressed quickly
Dr. spent time to explain my options. I was not rushed. All my questions were answered
They answered all my question had had me scheduled for surgery with in 2 weeks
Dr. Fantry is not only a competent surgeon, but takes an interest in what's going on with the patient in follow-up consultations, taking into consideration repeated X-ray findings, which she thoroughly explains. She encourages questions, and always answers them. She takes her time and does not rush a patient around. She is friendly and outgoing. She makes one feel at ease. Great doctor, and great person!
Very pleasant staff and Doctor. My experience was very nice. Explained how he was going to try giving me an injection first and if no relief then possible surgery. My whole experience was fine.
Dr. Kruger quickly diagnosed my problem as bursitis in my hip. He asked if I wanted a shot and I was glad he did because I had a lot of pain. Dr. Kruger had a great way to make this as easy as possible. He has a sense of humor that made me feel at ease. I've had a very good experience with the past surgeries that he performed. I am grateful for the good medical care I'm getting from him. I usually go to the Enfield Office because of it's location but the Bloomfield facility got me an appointment quicker. I have less pain in the hip area and expect it will continue.
Prompt appt time, pleasant staff, positive feedback.
Results were positive and I'm doing well. [Single best thing is...] That I'm on the path to pain free moving about.
Fast, friendly competent service and care by entire staff. Dr. and nurse were extremely friendly, expert and professional.
People were pretty much on time. Dr. Fantry answered questions from my wife and I and took more time than was likely allotted.
They listen to me and treat me real good. Excellent Doctor. Took the time to listen to me and ask how I was doing.
Your offices are always friendly and efficient and Dr. Berkowitz is a GREAT doctor/surgeon.
Dr. Fantry was very thorough with my problem and provided options for me. She was a good follow up to Dr. Kabash.I did not have to wait long.
The staff at the Springfield office are truly great - very friendly, kind, and professional. Debbie, Kelly, Crystal, Monica, and of course, Bryan couldn't have been more concerned as to why I was there and very comforting. Monica was so kind when doing the x-rays and explained everything she was doing - put me more at ease if that's possible (LOL). [Single best thing is...] When Bryan and Monica went over the x-rays in detail - and the whole experience from 'good morning' to leaving - like family.
Dr Fantry was very caring and kind to me. She did my ankle surgery. It's been three weeks since surgery and I feel positive and I'm healing well. I know I will be back on my feet before you know it, with the expertise and knowledge of Dr. Fantry. She has been a blessing to me. Shana, medical assistant is very kind and compassionate. She spent the time to go over my numerous questions. She made me feel much better and gave me peace of mind at the end of the day.
Dr. Berkowitz answered all my questions and is addressing my needs.
My knee replacement surgery experience although painful very happy with the knowledge and professionalism of Dr. Wasserlauf and his crew. That made the experience a lot easier. THANK YOU!
The staff were very professional and pleasant. Doctor Fantry was very thorough and explained to me my diagnosis in detail. And she was very pleasant as well. [Single best thing is...] The knowledge and information given to me about my condition as well as noticing that the E.R has giving me the wrong boot for my foot when I walked in.
He explained everything to me. Very nice doctor.
Precise explanation of condition, plan for treatment and great bedside manner. Completed at time of visit.
You wait forever in that waiting room to see the doctor every time they are running at least 45-60 min behind.
Everyone very friendly. Cortisone shot to hip worked.
Excellent office staff and medical team. Fully explained all aspect of surgery and excellent details of procedures performed.
Dr. Ruark is WONDERFUL....not only in caring for me, but so many other people I know that were treated by him! He is easy to talk to...answers every question...and knows how to put a person at ease about an upcoming surgery. He is an expert and wants the very best for his patients. I am very lucky to have him as my surgeon! I was amazed at how quickly I recovered from last year's surgery and I know that I will be just fine again after my surgery on 3/11/19!
[Single best thing is...] my knee is doing very well. got shobrain was very god no paint in knee
There was minimal waiting. Staff was friendly and informative. Everything seemed very efficient and oriented toward patient comfort.
I was seen relatively on time (15 minutes late). The staff was friendly and courteous. Dr. Fantry spent the time to explain my condition and answer my questions; I did not feel rushed.
Dr. Fantry and the ladies that create & remove casts are wonderful
Always made to feel comfortable and that everyone cares
Because I have been a patient for a long time and I like the folks on this office
Dr. Bissell and is a fantastic doctor! He's friendly and I felt great knowing he would be doing my surgery.
I was seen very quickly into the patient room, and the doctor came in very quickly. The rest of the visit was very prompt.
The doctor and staff explained and answered all of my questions regarding the upcoming surgery and any concerns.
Everyone is so nice and helpful... Mike was great! No bad experience here!!! Had my cast removed!!! Feelin good!!!!
Very satisfied with the Dr.Bissell and all of the staff PA-C,Medicial Assistant, all thank you.
Brian Katz reviewed my X-ray and explained it all to me. He also referred me to a neurologist to examine my lower back to see if it was causing my hip pain.
I was seen on time, friendly caring staff, Mike took the time to answer all my questions and good explanations.
I was taken very shortly after checking in and seen in a few minutes after going to the examination room.
Doc seemed nice, informed and thorough. Well explained.
I was highly satisfied with the entire process and all that I have been in contact with. Everyone was wonderful to deal with!
My issue was explained thoroughly and my options were discussed thoroughly. No sugar coated answer. Right to the point. Thank you for that. Getting positive results.
The care and concern as well as the recommendations for at home physical therapy is a tribute to the attentiveness of Dr, Bissell. There is relatively minimal evidence that I had surgery. The procedure went smoothly and the recovery is coming along as decribed to me at the on set.
Dr. is detail oriented, speaks so we can understand what is happening.
It was over sooner than expected, not too much pain.
I was taken in at my scheduled time and did not have to wait.
Doctor looks you in the eye and explains. Very comforting.
Timely, and excellent service and friendly staff
Always concerned and spends time listening. Gave me the option of another pain shot
Dr. was pleasant and thorough [Single best thing is...] Discovery of an issue that will lead to diagnosis of pain.
Seen on time. Dr. Kruger listened and answered my questions.
First of all I was greeted right away. The receptionist was very efficient and friendly. Next the x-ray technician was very prompt, and very nice.....making sure not to add to my pain when placing me in front of the x-ray window. Dr. Kimmel was great.....smart as a whip with his diagnosis......and I appreciate that. Lastly the lady called in my RX....it was waiting for me when I got to CVS.
Quick in and out. PA was very friendly and knowledgeable.
All my questions were answered and explained well. Timely - was not kept waiting.
Everyone at the medical facility, from the receptionist, to the medical technicians, and even Doctor Amanda were very supportive and helpful through my process with my fracture ankle. Thank you, Staff and Doctor.
Dr. Fantry is very confident which made me comfortable in making my decision to have the surgery. Every step of the way was excellent. Every person I've met in the office and at St. Francis have been amazing. It has made a difficult decision much easier to make.
Dr. Kimmel is very personable and professional.
Dr. Katz is great, listens well and is the best Dr. I have ever had.
Very thorough exam with quality questions and follow through.
This was a post op visit to remove staples from knee replacement. X-rays went smoothly and staples were removed very quickly without pain. All my concerns were answered and I was advised of things I never thought about. My procedure with Dr. Ruark went very smoothly. The pain was explained to me and I was told to take all necessary meds for it as not to suffer too much. The whole office has been wonderful throughout this whole thing. I have to have my other knee replaced.
The office staff were wonderful and greeted me with a smile. When I called to make the appointment they were very courteous on the phone. Shana -Dr.Fantry's assistant was wonderful helping coordinate making my appointment and getting me the devices I would need to help my recovery. Dr. Fantry has a wonderful bedside manner- such a pleasure to work with. She is very knowledgeable and kind to her patients. She took the time to answer any questions that I had. I've already recommended her to friends and family!!
This was a follow up from a surgery. All my questions were answered
Dr. Ruark always spends time answering questions honestly and is receptive to feedback. The cortisone shots relieve the pain in my knees.
Received detailed explanation of condition. No immediate issues need to be addressed.
Provided great information about my surgery.
Knowledge. Personality. Bed side manner.
She and her team exceeded my expectations. My foot actually looks and feels better than a previous surgery.
Very pleased with the doctors demeaner. Treated as if I were important. The fact that I am now able to walk without pain - just the best
Yes, my knee has never felt better. Pain went down to zero from 10. Extremely pleased.
I had injured my right foot and had seen Dr. Fantry. When I then injured my left foot, and it wasn't improving, of course I went back to see Dr. Fantry.
Pleasant, thorough, left with all the necessary info I needed
Confidence in Doctor. Pleasant staff. [Single best thing is...] Understanding my concerns and quick decision on follow up treatment.
Dr Bissell is great. Low key manner and takes the time to fully understand the issue.
I feel that dr. Ruark did an excellent job on my knee [Single best thing is...] Went well
Dr. Bissell is a very professional and kind doctor. Explains everything and makes sure you understand. You don't feel rushed.
Kristen was great at treating my wound. She chose the right treatment for my wound and don't have a scar to show when I recount my adventure. Dr. Wasserloff also took care of a follow-up visit which was why I came to your clinic he did an excellent job. No pain & quick healing.
Dr. was pleasant and explained my situation to my satisfacton.
D. Ruark made me feel at ease about the procedure I was having.
Dr Kimmel is fantastic and Annette and the office staff in Enfield are always kind and professional. Really appreciate the patience to answer all my curious questions.
I had the pleasure to meet Dr. Bissell prior to my appointment because my husband was already a patient of his. Dr. Bissell is very thorough and extremely pleasant. He also suggested the most conservative approach to my condition. His office is very efficient and friendly. Dr. Bissell showed me some PT I could do at home myself.
They were thoughtful in everything that I was saying and referred me to the doctor I needed to see
Everyone that I came in contact with were caring and pleasant
Office was beautiful, staff was very accommodating and friendly, visit with Dr. Kruger was thorough and felt as if he listened to my concerns and what I had to say. Found that he dug deeper and may have found a potential issue that I was unaware of.
Kristin is kind, exceedingly knowledgeable and thorough. I appreciate her attention and the way that she defines my recovery expectations. I appreciate the way that Kristen attended to me. She did not make me the "silly old hypochondriac." She thoroughly explained what I should expect after each visit, and I was impressed with her knowledgeable, yet gentle attention during each visit.
Good doctor. Pleasant personality. Courteous.
I love the no beating around the bush discussion. Dr. Wasserlauf and Kristin Overton were always honest and up front and allowed me to ask all the questions I had. I never feel rushed. Only 6 days out of surgery but knowing I will have an active daily life again is a true blessing.
Pleasure to see, always professional and informative on my progress and treatment. Minimal scarring.
The visit was what I expected, the PA was very personable and easy to converse with.
Dr. Bissel is the best doctor ever. He takes the time listen and explain everything. He always looks calm and ready to do anything he thinks it would make me feel better emotional and physically. I am glad I found him. Thanks to him I am back to work. I feel very lucky for finding him.
Timely, efficient, and effective. [Single best thing is...] The Dr. preparing me for the injection and putting me at ease.
I like the new office. It's also conveniently located for me. Besides that, I always feel well cared for by Dr. Kruger and his assistant Nicole. I would never dream of trusting anyone else and often recommend him.
I always feel respected & find the staff very pleasant. Left w/o pain!
Dr. Wasserlauf and Kristin Overton were very specific about the surgery, caring and answer all of my questions.
Brian Katz answered all my questions and encouraged me in my progress as I recover from my surgery. [Single best thing is...] Belief that Dr. Ruark performed the surgery very well.
Everyone was kind and courteous. Dr. Kruger explained my situation in great detail. Undoubtedly, the single best result of my procedure was significant pain relief.
The PA listened carefully to what I was saying about how I am doing.
Both Annette and Alaina are professional and supportive. They are willing to listen and answer all of my questions.
Met with doctor in a reasonable amount of time. Doctor explained options and shared x-ray's in detail. Doctor was able to provide details of what could be done for present pain and how and when surgery could take place.
Never have to wait and explanations highly understood. [Single best thing is...] Knowing I will be cared for.
Quick, efficient, personable. Brian always asks the correct questions about how I feel, and what else he can do to assist me, and actually listens to my responses.
The doctors were all quick to help and everyone was organized.
Appointment was on time as scheduled...office staff was friendly and very efficient....Dr. Kimmel was knowledgeable and willing to listen to my concerns about my injury and gave me good advise...he took the time to explain and showed me the reason for his diagnosis...
Dr. Kimmel has a calm manner. I felt he was there for as long as it took to explain the details of my WCC claim. I never felt rushed.
Because he didn't rush, seemed to listen, and offered a quick date for surgery (5 weeks).
Everything following my surgery is going well. Dr. Ruark explained future steps & expectations clearly. No ongoing pain in my hip.
Dr. Bissell took the time to listen to my symptoms, prior efforts to resolve problems and concerns. He did not make me feel rushed. He took the time to discuss possible options for treatment.
I was seen very close to my appointment time. Taylor, the PA-C, went over details of my impending surgery. I was fitted for my brace. Then Taylor said Felicia would come in for my paperwork. But then she came back to say Dr. Bissell wanted to come in and speak with me. He came in and I bet we spent another 10 minutes going over in more detail what he was going to do, all the possible surgery scenarios once he got into my shoulder and what the recovery time would be for each of them. I really appreciated the time he took. I have an even better idea of what to expect.
The PA was very pleasant and knowledgeable and explained the MRI and X-ray results in a concise and thorough manner. She went over all my options and we agreed on a plan to move forward. The best thing was the PA and the confidence I had in her knowledge and how she explained everything so I could understand what was going on with my shoulders.
Dr. Fantry is knowledgeable and straightforward.
Even though the office was crazy busy, my wait time was less than 10 minutes.
Doctor was very helpful to assure that the knee is getting better and it just take a long time. The whole staff is great
Professional yet friendly interaction. I was taken in for my appointment quickly and the [procedure] for my knee was done within minutes. Procedure was done with an ultrasound so that the injection was placed correctly.. Quick and very little pain.
I did not have to wait for very long in the waiting room. I did not see Dr. Kimmel, I saw his PA Alaina, She had me get X-Rays, and then went over them with me. She took her time with me and I felt very comfortable with her. Alaina explaining what I was seeing on the X-Ray, and why it was causing me pain. My first time at Dr. Kimmel's office made me feel I made the right choice.
Wonderful, Dr. Kruger, Darcy APRN and the Enfield medical assist ( can't remember her name..
I was asking questions about my foot and Dr. Fantry said I hope this is your last question. very rude and disrespectfull I thought. It was the first time I met her so I did not know if she was kidding or what. Not too thrilled with her bedside manners. I will stick with Marci. I am a long term patient with this practice.
Very honest and professional. Amanda explained everything to me very well and was able to give me some choices. I would recommend her to anyone. I was happy to get a cast that was much more comfortable than the first cast I had.
Short wait to be seen! Friendly nurses and Dr. Berkowitz was very courteous. Cortizone shot worked!! Doctor assured me if my arthritis acts up again months from now I can get another shot.
Clear explanations and directions. compassionate manner.
Friendly office staff, very short waiting period
Very friendly staff, did everything they said they would
Forgotten in waiting room. Excessively long wait time to be seen for appointments.
Personalized attention and attention to detail.
Very satisfied with everything!!! Everybody was very nice and polite and helpful!
She really listens. Great eye contact. Never felt rushed. Smiled. Helpful. Efficient and caring.
Every one was courteous and patient with me. The doctor listens to what my problem was and made a suggestion and told me to call or come back if I continued to have problems and make an appointment to come back in a couple of months
The doctor was as through as can be. The treatment works for the time he administered it.
Dr. Fantry was friendly and professional. She listened and explained treatment options well. I would highly recommend her. Dr. Fantry was also cute as hell!
I had a follow up for a crush injury. Doc explained everything that I had questions about. Between the Doctors and the PA I had some of the best care that I have ever had!
Wait was on time, no delay. Kristen and her nurse were very professional, had xrays done before seeing her, diagnosed problem, did the procedure very timely. Everything was done professionally, timely and making sure that the patient feels better. Kristen diagnosed the problem quickly and was able to complete the process with as little pain as possible and my knee feels much better
Very knowledgeable and took the time to discuss my issues and was able to diagnose and treat accordingly. With proper treatment, I can now move my left arm with very little discomfort... very dramatic improvement.
My visit went smooth and all my concerns were attended to and my question were answered
From front desk, to AMAZING Doctor, awesome Annette, hospital and nurses and surgery experience. Went extremely well! Still working on results through PT. But, had this surgery on my other shoulder with another doctor which I thought was great but this experience has topped that!
Dr Kimmel was very knowledgable about my condition, and gave me a good recommendation how to proceed with my knee issue.
Professional and pretty prompt. Nice staff. I felt Dr. wasserlauf took time with the appointment. X-ray tech was good. [Single best thing is...] Relief from pain.
I appreciate how I am spoken too and treated. Timely. I work a very tight schedule and appreciate that I am seen at my scheduled time.
Appointment was on schedule. Very efficient and painless.
short wait, courteous staff, Doctor spent amply time with me answering all of my questions.
[Single best thing is...] My knee no longer hurts. Because I didn't have to wait a long time for the Doctor to come in.
I received relief from the treatment. It was just dialogue between myself and the PA-C.
Friendly, professional procedure. [Single best thing is...] Mr. Katz is especially proficient giving the shot in the knee. Don't even feel it.
Dr. Bissell is an excellent physician with a kind and caring bedside manner. [Single best thing is...] It was a follow up visit and I'm getting better with following Dr Bissell's plan.
Efficient, friendly service [Single best thing is...] Doctor's approach
Every member of the team that I met with was attentive, caring & professional
Dr. Ruark took the time to explain what was found on the MRI and how we would treat it. He also gave me a good idea as to what I could expect the days right after the surgery. Very thorough. The treatment from both Dr Ruark and the staff at the surgery center was outstanding. The focus on how I was doing before and after was outstanding. The level of concern for my well being was obvious. I was always in my comfort zone.
They took care of my problem very well.
Friendly staff, knowledgeable and professional. [Single best thing is...] The thought of being able to walk on my foot soon
The fact that Dr. Scott Bissell is open to working with other doctors and Physical therapy to figure out the issue. He is sensitive to the issue.
Dr. Bissell has been taking care of my OA knees for >10 years now. I have been very pleased with the care I have received. Dr. Bissell gives me a generous time to ask questions and explains his philosophies of care needs with great clarity, always considering my views and ideas. I am thankful to him that my knees continue functioning fairly well. I have been able to postpone my total knee surgery this far and hopefully for many years to come.
Cortisone shot in shoulder////and she is a Master at that procedure.! Also order written for 6 more weeks of therapy on my shoulder...Think that will be a good decision. Going forward!! [Single best thing is...] Range of motion, some increase in strength, (continue to work on strength) and lots less pain, and "twinging" and Ouch moments.
Very short wait. All staff very professional. On time and on point.
Dr. explained what would be the best treatment for my knee which was to get a cortisone shot.
Treated very professional, and got into appointment on time
The explanation of what was done for my surgery with discussion of accompanying photos and Dr. Bissell's demeanor. [Single best thing is...] The minimal scaring and the fact that the surgery looks like it will be successful.
Everyone was extremely knowledgeable and caring. This outstanding patient experience started when I booked the appointment over the phone, and carried though all the way to me leaving the appointment. Dr. Berkowitz took the time to explain the prognosis in detail. My concerns are at ease and I feel very confident and comfortable knowing that I have chosen an excellent physician group.
Found out the problem and relieved the pain. Left the office with decreased pain.
Kind, courteous employees all the way around--from the receptionists, to the X-ray technician, to Josh. I could not have been more pleased.
Kris was very helpful. She was honest about my options for the severe arthritis in my shoulders, presented information in an understandable way and was able to help me get the temporary relief I needed for travel.
Friendly, professional, and very knowledgeable. Dr Fantry was very educated in my past procedures, and made me feel confident in her.
Dr. Bissell is tremendous. Explains everything very well.
Staff were cordial and friendly. The procedure was painless.
I met the surgeon for the first time. He was calm, explained the problem, explained the upcoming surgery, answered all my questions. I felt very comfortable with him and I developed a trust just after the first visit.
I'm looking forward to a pain free hip, also the scar is minimal. Love the staff as they are very helpful. Love Dr. Ruark, he is very down to earth and a great surgeon.
Doctor showed me X-ray of my injury, and explained how I would be treated.
Agreed with course of how to try to solve problem
Seen on time, X-ray, discuss tx and therapy
It worked!! I got an appointment right away, and was 100% satisfied with my results
My appointment with Dr. Ruark went very well. I was seen promptly. Dr. Ruark answered all my questions. He has a very pleasant and kind "bedside manner!" I am very happy and pleased with my successful hip replacement and my quick recovery thanks to the expertise and skill of Dr. Ruark.
[Single best thing is...] It came out amazing!!!! Everyone is always pleasant and informative
Consideration of my pain. Personal interest...excellent care in every way.
Not a clear treatment plan No follow-up booked I guess I just call after the MRI
The examination was very thorough and my issues were discussed and a plan of action was intiated. I like that Dr Bissell spent his time examining and addressing me while his assistant transcribed the notes. He showed me the xrays and explained what was going on with my hip. I was very impressed with the exit package I received when I checked out.
Dr. Bissell always spends a good amount of time with me. He's ready to answer questions. He's patient and doesn't come off as rushed. And he's quite personable. Kudos!
DR. Wasserlauf is the best. Caring, thoughtful, smart. My 8 year old daughter was in the best hands and I had the utmost confidence in every decision that was made. She's back to running free pain free! We got results. She feels great!
I hurt a finger and he helped me with it. Resolution complete
I found Dr. Katz to be very personable and he put me at ease. After reviewing the MRI of my shoulder, he took the time to explain my shoulder issue in detail and recommended what further action should take place.
DR. Kruger was kind and compassionate. He lets you know exactly what is going on and guides you how to proceed. He looks you eye to eye and gives his honest recommendation. I felt very comfortable Dr Kruger and treated me as patient with that was in horrible pain from scaitica herniated disc. I had severe sciatica pain starting from my lower back to calf and down to my foot. I could not walk more than 10 minutes with this pain and had to rest each and every time. I had a huge herniation on L4/L5 that almost closed my spinal cord. He is an amazing doctor and I thank each day for giving my walking back. This is the day after surgery and I am walking with no problem and my limping went away and I am walking straight and good posture. I am only taking Tylenol and that is all I need. My son came along with me and he said Dr Kruger was an excellent doctor and he was impressed with Dr. Kruger's style, and truthfulness. He is a very talented doctor and way up on the charts with knowledge and expertise. Saint Francis has a wonderful doctor on their team. Dr Kruger got me walking again, I could not walk for three months and fixed me up. now i can walk all over now. God Bless Him.
I found that when I met with Marci that she actually really listened to me. I was so frustrated because I'm in so much pain from a work related incident. She was very knowledgeable and made me feel like she cared. I can say in all honesty that because of her I will be coming back. We have a plan to help my back and I am confident that they can help. I can't thank her enough and I hope she gets to read this because she is an asset to your organization. [patient name]
I did not have to wait long, and the PA-C I seen was very thorough. I was given an MRI right away
Dr Berkowitz really took the time to explain to me my options in a way I understood.
All staff I have interacted with have been very professional - they have treated me with respect and have thoroughly explained their findings and the recommended treatment plan.
No wait time - Annette is a pleasure to work with ! Dr. Kimmel takes his time, and explains everything clearly to you -
The office staff was pleasant. I was taken into the exam room at the appointed time. All the support staff were friendly and helpful. Dr. Bissell saw me promptly, spent an appropriate amount of time examining me, explained the needed diagnostic procedures and then what the next steps would be.
Christine was very professional and explained everything very well to me. DR. Wasserlauff did a excellent job on my shoulder surgery
Everything was done in an orderly fashion and very professional. I finally got to the root of the problem
Dr. Bissell always explains the present situation to me in terms that I fully understand. Not to mention what a terrific surgeon he is because of prior surgery I had with him. Dr Bissell explained the next step I should follow in the process of treating my injury.
The injection was nice and very little discomfort.
Great team. No real wait after processing. I was giving my options in an understandable way. I still have a week to go before I follow up and I still have issues with my shoulder. But I don't think that has anything to do with a bad diagnosis.
Dr Kruger took the time with me to go over another way of treatment for me. Also giving me suggestions to follow to help me feel better.
Staff is great! My shoulder still has considerable pain. I believe steroid helped some with inflammation but the severe pain during certain movements hasn't decreased.
Dr wasserlauf was very professional and made me feel very comfortable the morning of my surgery. Explained everything in detail. Even called post op day 1 to see how I was feeling and if I had any questions.
Not a long wait, very professional . The Xray tech was very detailed and explained the procedure thoroughly. Brian was the best, also very professional and detailed. [Single best thing is...] Pain relief
Dr. Ruark listens and makes wonderful observations. I like his style ... makes one feel comfortable. Recommended MRI of my back.
Timely, all the questions asked where explained, all staff very nice.
Stacy is very professional and knows what she is doing. Less pain overall
My visit was very uncomfortable. She downplayed my pain by saying your young. Also, asking me: why did I obtain a lawyer?
Dr Kruger showed me my MRI and explained what type of surgery I would need to correct my lower back problem he and his staff were very helpful with my questions
Zero wait time. Dr. Kimmel is always thorough, direct, answered all my questions and concerns with clarity and compassion. Single best thing is knowing I'm in great hands when Dr. Kimmel performs my surgery.
Dr. Wasserlauf was awesome. He made me feel at ease and was able to tell me the issue with my shoulder. He was very empathetic. I am looking forward to my next follow up appointment. [Single best thing is...] Dr. Wasserlauf was very knowledgeable.
I made the appt with Dr Kimmel and was not told it would be with the PA. While I don't have a problem seeing the PA you might want to tell patients they aren't actually seeing the doctor but are seeing the PA
Dr. Bissell spent a good deal of time preparing us for my upcoming surgery, answering all our questions.
Staff was friendly and welcoming. Dr's personal staff was knowledgeable and informative. Dr was patient, well spoken and kind. The single best thing was having the procedure done as soon as possible after the injury.
I met Dr. Ruark and was very impressed with him. He explained things very clearly and I was comfortable with him.
Dr. Kimmel was very informative and straight to the point in how to deal and treat the issue.
Dr. Wasserlauf is an excellent doctor. Very Thorough and Informative. Took his time, explained things well, and answered questions.
Brian is very patient. He explains everything I ask about. He is very gentle. He's had to drain fluid in my knee.
Finally getting some answers as to why this is happening. I have been having this issue for over 2 years & I'm finally getting some answers. Not to mention the staff is honest. There was no BS. I really appreciated that
Doctor W was very patient and explained everything to me. He took his time even though he had no scribe that day and was running behind.
Dr Wasserlauf spent time explaining what was wrong with my shoulder and answered all the questions that I had during that appointment.
Pain relief! Dr Bissell's explanation of condition. Most of the paperwork had been mailed to me so there weren't reams of forms to fill out prior to being seen. Dr. Bissell had previously cared for me for an injury so I felt comfortable and confident seeing him again. I very much appreciate that he has an assistant entering the details of the visit into the computer so I feel that he is fully attending to my issue and concerns.
I felt an immediate trust with Marci and knew she would give me the best advice possible. The staff was extremely friendly. Marci was exceptional at explaining everything and addressing my concerns.
I was able to get the diagnosis of my knee issue during my visit, a prescription to help minimize the pain, and other suggestions that would help my knee condition. The doctor and staff was friendly and professional.
Received an exam by experienced doctor and provided with treatment plan.
Seeing the xray showing my exact issue. The staff made me feel welcome and relaxed. They explained what every step entailed.
Very little wait time. Mr. Harris was fantastic!
Waiting time was minimal; Dr. Bissell was very helpful, answered all my questions and suggested avenues of treatment.
Dr Bissel listened and spent the time necessary to explain and recommend.
Professional efficient organization, amazing doctor Elimination of pain
Kristen made me feel she was sincerely concerned with the progress of healing and made sure I understood the home therapy I was to follow. She gave me a prescription for therapy if I felt I needed it. I needed to call her with any concerns or questions I have. She takes the time to listen to your questions and concerns. Having X-rays and knowing my ankle wasn't fractured.
No resolution to bone spur pain, referred me to another PA in the office. Wanted cortisone injection, was told the procedure was very painful and might not help. Told to continue to take Aleve.
Alaina has a wonderful way with patients, she is very caring.
No wait, we met st the appointment time, procedure was well explained
she new what she was doing and I got a knee brace to see if that helps out. she new things that were already done we gave it one more try to see if it would work
His honesty. I went fir a second opinion and I was pleased with the foctor
Although the imparted information wasn't considered good, Dr Kruger was forthright in the diagnosis.
Appointment was scheduled quickly. Wait time was minimal. Staff was courteous and knowledgable.
Dr answered all my concerns looking forward to seeing him again He relived pain in leg with a corzone shot
Dr Wasserlauf, took his time to review my sons records/film and provide us with details of whats he is experiencing in terms that we understood. I like the Dr. bedside manner. Its important for us that everyone feels comfortable.
The staff is awesome, great people, great care giving! No single thing, all was exceptional.
Films reviewed all options presented and treatment plan agreed upon by provider and muself. Efficiency of all members of the team.
Everything was fine. The doctor was very professional and the location was great.
dr kruger found my problem with my leg feeling poorly ya
Thought Dr. Ruark was direct and detailed about my upcoming procedure and why it was a good idea to get this done now. He could relate to my physical issues.
The doctor was extremely thorough and explained things very well I had no pain
Dr. Bissell is an extremely kind and skilled surgeon. He puts you at ease and alleviates any worries you may have. The success of the surgery and getting my life back.
Dr. Bissell genuinely cares about his patients and takes the time needed to listen and answer their concerns. He makes you feel like a patient not just another number. I am extremely happy he was recommended. Dr Bissell always keeps the patient's comfort in mind while treating them.
The Doctor did a great job. He took an X-Ray of left shoulder. Explained what what issue was and recommended therapy for 3 month. The therapy has really helped.
Treating arthritis in my thumbs. We talked about the options available to me and decided to stick with the least option. Saving other options for when it gets worse. Doctor and I were in complete agreement.
The team was very professional and thorough
Dr was frank and honest with me. Spent time to explain options.
It worked! Pain is gone. Amazing! Everyone was pleasant, efficient and welcoming. Extremely positive experience.
Mr. Katz listened to all I had to explain and responded to my concerns. He clearly explained the future procedures and reassured me that narcotics were not used except after surgery. He also made the point that it is important to listen to his patients. I really needed to hear that.
Everyone is friendly and helpful . The surgery worked. Took away tingling and numbness.
Within two days the pain lessened enough that I could walk with less pain. Not far but around the house
I received treatment for pain in my knee and it relieved my pain.
I waited about 10 minutes and I was the first patient of the day. The PA and her medical assistant are excellent. Front reception staff could use some customer service training.
Wonderful highly professional knowledgeable and experienced, very caring, attentive and effective doctor. Great friendly and professional office workers and receptionists. No lines and minimal waiting though enough time for every patient. Highly recommend this office and Dr. Wasserlauf!
I am a visual learner so I asked to have my x rays displayed. It helped me to better understand the surgery I will need to have. Was disappointed not to see Dr. Kruger himself, however his PA spent considerable time with me to try to explain the surgeries I will need.
I was seen on time and was very comfortable with Alaina Miele's care. I received a cortisone shot, with the hope that it would alleviate most or some of the discomfort in my left upper arm. The shot did not provide any discernible relief of arm pain, but I was also referred to physical therapy, and am hopeful for those results.
Dr. Bissell and the entire staff are nice, friendly and very professional. It is a pleasure to visit the office.
Very Professional and answered all my questions
Professional and efficient care Very thorough with x-ray's and recommendations
The service was good and the specialist was excellent and answer all my questions
Great service, great PA, and great cast application! Helped me exactly with what I needed!
Staff and doctor were professional and courteous.
I was pleased with dr berkowitz and all the other staff in the office
Well organized. Very little waiting. Doctor did a good job explaining issues.
Satisfied with doctor's post op follow up visit
I was treated with compassion and courtesy by the entire staff throughout my visit The single best thing about treatment results was the opportunity to live life pain free again
From my first interaction with the front desk staff, to the medical assistant, nurse and the doctor, I was treated with professionalism and kindness. I was able to get a cortisone shot that day, which surprised me. I really thought I was going to come for an other appointment. This sped up my recovery and saved me time.
People were courteous and seemed very competent.
Michael makes my visit convenient and easily managed. He's patient, attentive and overall the best. Thank you for great services.
Doctor was very informative in explaining my situation, did not rush me out the door, enjoyed talking to him.
Nice flow, limited waiting time. Dr W listens and is thorough. I liked his approach Non-invasive "simple" solutions to try with a clear flollow up path
I had my staples removed. All my questions were answered completely and intelligently. X-ray showed no damage to new hip.
Took time with me as a person to understand my pain. Did not push invasive procedures or medications.
It was recommended that I go see another specialist with my MRI disc
Ladies at window we're very pleasant. Dr. Was able to explain in detail what the entire procedure will be. Took the time to assure all my concerns were met.
Short wait time I was experiencing pain in my hip - short wait time for the x-ray and under 2 hours for the entire visit
It worked like clockwork--everyone worked as a team from pre-op to post-op. Office staff very pleasant, organized and helpful. Dr. Bissel is exceptional! He listens well and is very thorough in explaining and answering questions or addressing concerns you may have. He is caring and doesn't "rush" you. I had knee replacement surgery and I am very pleased with the results!
I was there for a followup on a previous injury to remove bandaging. He was thorough and gave me followup instructions .
He listen to my needs and answered any questions I have.
Knowing that the problem was fixed, I got a long road ahead of me, but full confidence in the surgery procedure. I thought they listened then answered all my questions. They were honest and straightforward, and I felt comfortable. I think when it comes to wearing a sling the office staff, PA, and doctor should be on the same page. I was told I need to wear one all the time, then only in public so no one bangs into it, then lastly wear it all the time again.
Compassion and understanding Relief from long lasting knee pain
Very professional The shot helps me deal with the pain
Every person I had contact with were all pleasant and professional. The relief I felt in the care provided.
The staff is friendly and Dr Wasserlauf is attentive and listens to patient feedback.
Everyone was very nice and helpful. Dr Kimmel listened to my concerns and addressed them. The clinical coordinator was wonderful in getting me scheduled as soon as possible. The clinical coordinator put me in the schedule as soon as possible . I was in pain and she made sure I did not have to wait weeks for an appointment.
Prompt, thorough, gave me options so I could decide next steps. Efficiently referred me to pain specialist.
I have full mobility! Dr. Wasserlauf is very thorough and answered all of my questions.
Office accommodated my late arrival. PA answered my questions and concerns. PA not rushing me through the appointment.
Staff were friendly, engaging, knowledgeable. Staff took there time to explain things.
The staff, from the front desk to the provider, were kind, caring and competent.
Good people have always treated me very good. Every time
Professional, friendly, careful. Answered questions, Explained
Excellent care received by all at Dr. Kruger's office. Post op care excellent.
It amazes me that one little shot stopped the pain and it only took a few days to take effect. I had been in pain and not able to move my shoulder 100% for 6 months. During my first visit I had been provided a shot of cortisone in my shoulder because I was diagnosed with frozen shoulder. In a couple of days I had no pain where prior to that I had been in pain for 6 months. This was my follow-up visit and I told him I didn't have any pain. He had me do a series of movements with my arms and he advised that I still didn't have full range of motion which made sense. He provided that I should have physical therapy. I really didn't want to go to PT because I have before, about 20 years ago for my foot, and it never helped. But I went over and I set up appointments with the physical therapist across the hall from dr. Wasserlauf and they have actually been helping so I'm glad that I followed his advice and got the PT, I have a follow up scheduled in Aug. For him to reevaluate my range of motion.
Awesome staff. Very friendly. Especially Michelle, Karen and Jenn.
I liked that she explained things to me and that she took the time to listen. She was kind and efficient.
I found Dr. Kruger and Marci to be very caring and professional. They both realized that my level of pain was completely debilitating and took every possible step to remedy my pain as quickly as possible. I don't know how I could possibly ask for more. I am no longer in pain!
Dr. Ruark and his office staff are all welcoming and efficient.
Dr. Kruger is very frank about what to expect. A test is going to be done, and there will be a followup visit. Of course I am looking for relief from pain. I hope there is something that can be done to improve my pain level, and not from drugs
Brian was very nice easy to talk with. Everyone very poo professional and friendly.
I was looking for a back surgeon, Dr. Kruger was highly recommended to me by several people. Dr. Kruger was easy to talk to, has a great personality, was not rushed and answered all my questions. I have chosen him to do my surgery.
Progress with treatment of wound. Satisfied with services.
I was here to see Dr Kimmel , however the PA came in to give my cort. injection to me on my hip . I was ok with that. After, I realize it wasn't given in the area that was causing pain. I am still having issues, but not as bad so it did help a bit.
Marci is very pleasant - through- professional- listens- spends time with you- gives best advice-and she cares about her patients.
Dr. Bissell is an amazing doctor, takes great care of my knees. Highly recommended
The are polite fun professionals Patient first helpful informative and funny When the moment calls for it caring and concern number 1 Jay Kimmel and crew are awesome top shelf
The gel shots help my knee. The next day I was leaving for a two week vacation to Quebec and Montreal and I wanted to be able to walk around and the procedure made that possible with less pain. The visit was quick. I didn't have to wait longer than five minutes in the waiting room, and only a minute or two in the doctor's office. Everyone is very friendly. The PA answered my questions regarding the possibility for future knee surgery. While I appreciated his honesty ("it's definitely going to be a full knee replacement"), he also said it will be the most painful thing I will ever experience. I don't think that's a good thing to tell a patient. Now I never want to have it done.
I could not be more pleased with every aspect of my surgery following a major break of both my radius and ulna. I believe Dr. Berkowitz took the time and care during surgery to provide me with a good start on recovering the function in my hand and wrist. I also appreciate his use of the "SpongeBob" foam tower for post-op use to maintain elevation, as it allows me to sleep without discomfort or concern that my arm will fall out of an elevated position during sleep. My post-op office visits have been positive and very helpful, as Dr. B patiently answers all questions and gives excellent explanations of all that I want to understand in order to do my best to bring about maximum recovery. My husband and I have also been very impressed with his office staff, as everyone in the office is caring, positive and skilled in everything they do. I am grateful for such highly skilled and kind professionalism during such a difficult and painful experience.
Marci is wonderful to work with and very pleasant
She's a great Doctor and takes time with you.
Listening to my concerns. Not forcing me into a decision.
Doctor Kimmel thoroughly explained my MRI and the procedure needed to repair my ACL.
I liked Mr. Katz' attitude and he was prepared to see me. He assured me that I would be taken care of by his office.
Brian was honest and said my knee was more complicated than most and they referred me to Dr. [name] in Pittsfield,Ma.
She was knowledgeable, very friendly, and saw me right away.
Marci got me in quickly x rayed and met with me. She spent time explaining everything to me.
Was in alot of pain had to wait 2 weeklfor appointment and another 2 weeks for follow up would be nice if had emergency surgery
Since this was an assessment and recommendations for treatments - I actually did not have a procedure or treatment done with this visit. All office professionals were courteous and genuinely concerned for my care.
Dr. Bissell explains things very well. Kristen gave me a cortisone shot in my left knee. It really helped with the pain. Kristen recommended PT and that really helped. I have arthritis in my knees and throughout my body. I will never be pain free, but it's manageable right night.
Josh Miles, PA for Dr. Kruger in the Bloomfield Walk-in facility, was thorough and kind, and he explained everything so that I could easily understand what had, indeed, happened, and how treatment would proceed from that point. Josh Miles attentiveness and ability to explain to me that which had transpired and what treatment he was recommending going forward.
I had all of my pre-op questions answered quickly and that helped me make an informed decision for surgery.
seen in timely manner,after exam everything explained in detail and what next had to be done.what treatments that could be done and his recomadations.
Very Professional, pleasant staff and the treatment was fast and easy and very affective
Dr Kruger and his staff are experts in their field and although Dr Kruger did not believe that my condition was surgical, he offered advice that has been helpful. His PA Marci, gave me a referral to Intergrated Medicine at St Francis Hospital, which has been extremely helpful! Thank you!
There was no wait and all the staff eas very happy
I felt the doctor truly listened to my concerns, complaints, etc. I think having the scribes is an excellent addition so the doctor can really spend time with the patient.
Marcie was great. I have been treated by Dr Bissell in the past but had a foot issue. She was professional, discussed treatment option as well as therapy. Plus nice that XRays are available on location.
I MADE PLANS FOR A KNEE REPLACEMENT........IN THE MEANTIME HAD CORTISONE SHOTS IN BOTH KNEES TO RELIEF SOME OF THE DISCOMFORT. I SPOKE TO THE DR. ABOUT MY ISSUES AND WE DISCUSSED MY OPTIONS.
The cortisone shot helped my shoulder pain immediately, unfortunately it didn't last long. Brian was friendly, courteous, thorough and explained the issue to me. Made me laugh. Made the pt feel very comfortable
The PA was wonderful but when I made the appointment I was under the impression that I was seeing Dr. Kimmel.
Yes very good experience and would use them again. Josh was great addressing problem Got rid of infection !
Efficient, compete, friendly service Didn't hurt like I expected
Everyone was pleasant and informative. Very well organized and communication clear.
everyone is friendly and explains things to you
She took care of my situation and send me tl take PT fast. I will see her soon
Courteous, caring. Thoughtful. Did not feel rushed. Felt confident in competence of providers.
The office staff, nursing staff, x-ray and Dr. Kimmel were very friendly. I left understanding the injury my son had and the treatment plan. The staff was so very nice
I had a consultation with Dr. Kruger. He was very easy to talk with and gave us all the time to answer questions and helps us better understand what options I had about may condition. I will see him again.
On this visit i was able to get PT which i really needed, i think the doctor listen to what i was saying regarding the pain i was having. A X-ray was taken , that showed me what was happening the reason i was having pain./ Medication was provided to help me deal with the pain.
Did not have to wait long at all and everyone was very friendly. I was pleasantly surprised that the x-ray was taken and read so very fast. Right then and there!
I've had shoulder injections before at other locations and it was so much better here. I hardly felt it. So pleased! It was quick and painfree! Very curtious staff!
Great interaction with my daughter and very thorough exam.
Everything I could think of was discussed and handled right away. First I saw Aliana to discuss options for my pain, Surgery was recommended. Dr. Kimmel came in next and discussed the surgery with me. I loved the fact the everything was taken care of right then and there. (Appointment for surgery, fitting for sling and ice pack, everything I could think of was discussed and handled right away)
I entered knowing nothing about my options. Dr Wasserlauf took pictures and explained the results. He was easy to talk with, did not rush the interview, and included some humor in the meeting, which was unexpected.
X-rays showed the cause of the foot pain. A large bone spur on my right big toe.
I was pleased when the practice could access my x-ray from a few months back. The PA was able to make an accurate assessment without repeating anything. and I was able to be treated promptly.
nice guy.....easy to talk to...obviously knows his stuff and has a nice presentation.... he's good and down to earth......addressed the shoulder and we got talking.....forgot to address the neck issue....
Having Dr. Bissell's insight and opinion on what is going on with my particular issue. I trust him. The office is run well. The staff are friendly and professional. Dr. Bissell was fantastic as ever--he listens, and he provides excellent feedback.
Extremely long wait time, lack of communication from staff & doctor.
The experience surpassed my expectations. I was able to see the Dr. that I was referred to the same day as my referral. In & out in less than an hour.
provided a clear explaination of the cause and solution to the problem
Team is extremely friendly. Seen in a very timely manner
The doctor came in briefly and didn't really explain anything.
Office staff as well the doctor were very helpful and welcoming
This was my first time meeting Brian Katz. He was friendly and skilled. He listened to my concerns and explained things clearly. In the past, I had met with Dr. Ruark; Brian had a lot to live up to, and he more than met that standard.
I have been going there for a long time & I like the Doctors there & I like what they do & I like what they hade to say to me about my options for my back
Still waiting for results: referral to another PA was needed. Once I got to see her, she seemed to be focused on my situation and possible problem.
Love Dr Kimmel, waiting time was minimal, everyone is professional and personable. Pleasant experience
Having in-hoiuse x-ray capability. The professional manner and promptness of visit.
Pain is greatly diminished. My has were answered and my needs were met.
Fairly painless procedure. Received prompt efficient care.and good interaction with provider.
Pain has subsided. It was thorough visit and the situation was diagnosed and treated.
The med she prescribed and the cortisone shot worked beautifully! Alaina was great! Told us everything we needed to know and has a very nice personality!