She is very personable, caring, listens and explains every little detail.
Specialist took the time to discuss progress and next steps, friendly staff.
Jessica is warm and vibrant. She's been attentive and thorough. Love her!
Appointment went well. Xray was done immediately for review. The doctor did offer suggestions to address my knee issues as well as what steps might be taken at a later date.
The office staff is professional, efficient and Dr. Kelly so kind and have the nicest personality. I felt welcomed to this office.
Everyone knows your name, staff is friendly and efficient with check-in
The Dr explained everything to my son, and the service was great!
My experience it's always very pleasant.
Not a long waite. The place was clean. Friendly staff.
Dr Bissel quickly diagnosed problems and suggested a remedy. Also, I was able to get a same day appointment on a Friday.
Taylor was very nice. She was also thorough in her examination of the Xray.
I was satisfied that they explained my condition well and made sure that I was healing well.
Dr Wasserlauf clearly explained my need for a shoulder replacement.
Deb is super friendly - Brian is personable and knowledgeable.
Dr. Fantry was thorough in her exam and respected my desire to keep my ankle on the fast track!
This location took extremely safe precautions when arriving for appointment.
Jessica took the time to go over my MRI in detail and was patient with all of my questions. She was extremely knowledgeable about my condition and possible treatment options. That was something I did not get from my PCP. I never felt rushed during the appointment and she was very pleasant to talk with.
My knee replacement progress has been going very well. I recognize some of that is on me being in shape and being diligent about the exercises, but it starts with well-constructed knee replacements
Dr Grosso is wonderful and so is his staff
My knee felt much better, better than I thought it would.
I liked talking with Jessica Temple - she was informative and patient.
Dr. Rouark is amazing and so is his team
Dr. Kruger had new X-Rays taken in his office and reviewed my successful results from my 5/9 surgery with my husband and I. Dr. Kruger was very pleased with my surgical results.
She was able to pinpoint the reason for the pain I was experiencing.
the attention and the dialogue with the physician
Every one is so friendly and they make you feel at ease.
The dr is thorough, office staff are excellent. I feel my care is excellent.
Appointment on time, staff friendly and efficient. Brian was thorough and kind.
Appointment was on time. Dr. Kimmel was very pleasant and went over various treatment options with me.
If I keep doing what I've been doing, I won't need knee surgery!
Dr. Ruark is awesome. He explains everything. The office staff is great too.
Making appointment was easy and quick. Sign in was easy and quick. Treatment was competent.
The information provided was excellent. Mr Katz was personable and answered the questions.
Loved Dr Grosso. Very well rounded and very easy to talk too.
Dr. Grosso listened to my questions and answered them all. He also listened to a situation I had with my pre-op experience and thanked me for telling him about it. Rachel took off the bandages with not even a wince from me, never mind an "ouch"!
I came in with a right knee/leg problem. xrays were done of my knee (had knee replacement in Oct. 2019) Showed that the knee was okay & was given exercises to do. Continued to get worse & was sent to PT which indicated I had a hip problem & not a knee problem.
Dr. Bissel is always excellent and knowledgeable - both my husband and I are comfortable and confident with his services. He also is very accommodating in providing enough time to discuss our issues comprehensively.
Very informative and made me feel better
The visit was on time, and came up to my expectations. X-rays and treatment in a short period of time. Problem was resolved by this process. Kristin was right on the money.
My office visit with Dr. Kruger was very good. He spent time to listen to my concerns and gave me information that I needed. As in the past, Dr. Kruger is always there when I need advice.
[The patient chose not to leave a comment.]
Dr. Kimmel treated our parent for knee pain. She is elderly, normally active, was in pain and not fluent in English. He was both kind and direct, offered sound clinical recommendations based on her age, activity level and desired outcome. Provided xray, evaluation and cortisone shot in single appointment. She was very pleased.
As always Dr. Kruger and his staff were professional and a pleasure to work with in my recuperation from my surgery.
The PA took her time to explain my situation
Office was on schedule; all questions related to surgery progress adequately responded to. Very satisfied
I was treated as a person not a number. Brian didn't look at his watch he gave me all his attention and answered all my questions.
Service was prompt, staff were incredible
Being in excruciating pain the location and free parking was a plus
He explained what the injury was and the course of action.
My visits to Dr Fantry's Rocky Hill office are always efficient and informative.
Dr provided lots of information, listened to us and answered all our questions. He was very nice and easy to talk to.
I enjoyed Dr. Ruark's conversational tone and answering all my questions.
They were knowledgeable and gave me 3 different options of treatment
Good explanation about what to expect from injection
Staff and doctors very kind and friendly. They go above and beyond.
My treatment was informative and observed in all possibilities
I feel very comfortable talking to Jessica and that's very important to me.
Very happy with both office staff and X-ray technicians.
Dr took the time to explain everything and had a great bedside manner.
I got a gel shot in my knee And it still hurts
From time entering office Staff and PCP/PA to leaving Office was very organized and friendly.
They always care about my comfort. And I feel they are highly skilled
She was very through and explained everything
Service was prompt and everyone was pleasant. Dr. Berkowitz answered all my questions and gave me good advice.
Listened to and answered all my questions. Explained everything simply and seemed very knowledgeable. Very personable.
Dr. Fantry was wonderful. Very approachable and knowledgeable. She took her time explaining everything.
Dr. Grasso is very pleasant and efficient. I was not nervous about my visit.
I felt like I was treated as a person, not just a patient. Kristen was very patient and kind answering all my questions.
Dr. Wasserlauf is so understanding... he exudes hope and is very optimistic. Explains everything well.
I felt like he listened and responded to my needs
Brian is nice, polite, and very sympathic to my elderly mother. I appreciate that. I wish more doctors treated her as well.
1st visit, evaluated me and showed me the exercises I need to do.
Very little wait time. The staff were friendly and efficient. Brian was wonderful
This is my Doctor Grasso for my Knees. I saw him this time for a new DX the hips. The Transition was easy and extremely satisfactory. Also, the X-Ray staff was exceptional as Well
Dr. Wasserlauf was personable, highly professional, easy to chat with as well as ask questions related to my surgery and provided encouraging and timely information.
Friendly and informative. Knowledge of the situation and explained things in detail
My hand was x-rayed and it was determined that I have tendonitis. Dr. Berkowitz explained the treatments available to me. I chose a cortisone shot. The doctor, his assistant, and the technician were all very caring and attentive. I have a follow up appointment in a month, and if the problem persists, I may have Dr. Berkowitz perform surgery to correct it.
Professional, knowledge, courteous
Promptly seen. Timely evaluation and treatment. Listened to me effectively. Developed a plan of action that was reasonable
Dr. Kruger was very thorough and took the time to answer all of my questions.
Dr. Bissell took the time to explain the surgical process, showing me the 3D imaging and answered all of my questions. He has a calm, reassuring demeanor. I have confidence in him.
always explain thing clearly and throughly
The doctor was on time, and the information supplied was needed.
I saw Kristin O. and she is professional, personal and highly skilled.
Dr Kimmel was very professional. He asked questions and explained the options available to me.
The doctor took time to look at the MRI images while I was in the room and shared his observations. He also assessed the range of motion and strength of the shoulder. He diagnosed the problem, and provided options for treatment.
Crystal did an amazing job of coordinating with the insurance companies to obtain the Synvic injections for my knees. It took several weeks of her persistent to get this finally approved. She never gave up and I'm extremely grateful to her.
Dr. Fantry was very professional and knowledgeable.
Easy check in. Clean. Everyone masked up. Short wait to see Dr
Dr. Berkowitz is kind and answers questions with useful information.
Front office is efficient and friendly.
Received shot to relieve arthritic knee pain.
Understanding of the situation. Have side by side comparisons. Was honest about needing or not needing surgery. Have advise and pointed me to some alternative options.
My concerns were listened to. The results of xray and plan were thoroughly explained
Taylor and Crystal were both kind and caring and professional. Taylor described my procedure with me and showed me images taken during my surgery. She explained what was done, and was very clear. Crystal helped me get necessary paperwork filled out. She was very friendly. I never felt rushed during my appointment at all.
I was pleased with my first visit with Dr. Bissell. He was very pleasant and listened to all of my concerns. I left feeling much better and felt reassured that he will take good care of me.
Dr and staff explained procedure clearly
Mr. Katz took the time to explain his diagnosis.
They are very quick with getting you in and out with all information given about appointment.
Dr. Grosso is an excellent doctor, and I am completely satisfied with all he has done for me.
Jessica answered my questions in "layman's" terms and was very attentive.
I believe my doctor understands my situation, is caring and advises me properly.
Shana is always so helpful and supportive. Dr. Fantry was happy with my healing at that point.
The dr. was able to give me attention and explain things to me about my injury.
Because I was neither satisfied nor dissatisfied . Apparently made an appointment with the wrong type of doctor.
On time and efficient, didn't feel rushed but didn't wait long either.
Everything about my medical problems were explained so I understood and I could ask questions if I had too. X-rays were shown to me and issues pointed out. X-ray were taken right there. All of the staff made me feel comfortable.
I did not feel rushed. My questions were answered, and my concerns were addressed.
Dr. Rurak did my leg and he was great.
Pleasant staff, sort wait time, all questions answered
I have had a very good experience since having Dr.Bissel take over my medical stuff relating to my hip.
Because of the ability to have X-Rays taken on-site combined with a physical exam to reach a conclusion regarding my injury
We made a step by step plan to treat my foot.
First visit for this problem; she was thorough/knowledgeable/professional.
It was my follow-up visit after my surgery and dr. Wasserman was very pleased with my progress..
Very professional and awesome staff
She is very through in treatment options and excellent with all care
Very patient, courteous, informative, thorough and very pleasant.
Best Dr ever! He gave me relief from pain. I am able to walk and enjoy life again. Thank u so much!!!
Love Amanda beautiful, very energetic and clear explanation. Love Nick good looking sweet boy, friendly and patience to put on my cast my boot. X-Ray tech very friendly. Everyone with smiley face. A BIG THANK YOU TO EVERYONE!!
I go there for a cortisone shot to my knee and see Brian who is professional but also pleasant and makes you feel comfortable at my visit.
I was impressed that they took the time to answer all my questions. I never felt rushed. This replacement is by no means pleasant and is very painful.. so nice that they understand that and let you know that your fears are normal. I would recommend them to anyone.
Doctor's attitude, interest, candor. He was realistic in his diagnosis. He seemed to care about my case and willing to work with me.
Dr. Wasserlauf made sure I was informed of what to expect throughout the entire process. My surgery was a success and my mobility is greater than I anticipated. Brett made sure I took time to allow my bones to heal before getting me into physical therapy. He communicated with me clearly during my pre-op appointments, the day of my surgery and throughout the entire year following my injury. I am thankful to have met him and would gladly refer my friends and family to him if they have an injury that requires his attention.
Doctor was straight forward about my situation and I appreciate it
Kristin listened carefully as I described the pain I was experiencing, provided appropriate treatments, and the acute pain has been relieved for about three weeks now. She also consulted with Dr. Wasserlauf and made a referral for further assessment and treatment. She took my pain seriously and did not minimize it.
Running 30min late. Was not seen until 30min after appointment time
Under 5 minutes waiting room time, few minutes waiting for Dr. Kimmel. Once he came in, he discussed my mri findings and treatment, which is arthroscopy Lt. knee. Procedure and other options were included in discussion with surgery being the best option. His assistant went over details and set me up with my op date.
My post op visit was very thorough and all of my questions were answered.
All staff are very supportive and friendly.
I'm always highly satisfied with Dr. Kimmel. He just tells me like it is and fixes the problem.
Staff very attentive and on point. Doctor showed compassion and really cared. Made my son feel very comfortable.
staff very caring. Spent time to talk with me
Procedure was explained in detail and questions were answered. I knew what to expect from surgery, consequently my anxiety level decreased.
Dr. Kruger is direct and right to the point just the way I am I'm sure he will do a great job very knowledgeable
Answered questions and didn't seem to be rushing me.
Professional, informative, positive information clearly communicated.
Excellent explanation of what needed to be done by Dr. Fantry and her wonderful assistant Shana.
Dr Ruark was very courteous and made me feel good about myself. He was very honest and forth coming on my successful recovery from surgery.
Both doctors are great! They take the time to talk to me
No excessive waiting, all personnel I dealt with were very pleasant and efficient. Dr. Fantry was personable, knowledgeable, and answered all my questions. At no time did I feel rushed during the exchange. Great experience!
Jessica showed me an mri and thoroughly explained it
Honest and professional which is very important for me
Taylor listened to my update. And recommended a next step. The referral office is moving slowly but that is not Orthopedics fault. I don't feel my feedback of pain is yet being received on the same page as I'm trying to communicate. My latest referral this morning to a pain management doctor is discouraging as this was an acute injury 7 wks ago that I don't think has yet been correctly identified. I'm hopeful as the plan pans out that we will all be on the same page of identifying and addressing it. I do NOT want to 'bandaid' the pain. I want to identify the injury and address it.
I was satisfied with the professionalism, thoroughness and ability to explain what was wrong with my shoulder and how to proceed.
No issues making appt, checking in, and doctor's presentation of assessment.
I have been to Dr. Fantry a number of times for an injection in my foot. She is very professional and pleasant. I enjoy being a patient of hers. She is very imformative.
As on previous visits, Kristen was professional, well informed about my surgery, and very pleasant to talk to.
Front office staff: Friendly, welcoming, and efficient X-Ray room: Warm, personable, attentive to any patient discomfort, very efficient Dr. Wasserlauf: Enough cannot be said for his focus, thoroughness, caring, and engaging personality. There was never a time under his care that aroused anxiety, created lack of confidence or dispelled my belief that he is exemplary in his field of orthopedic surgery.
very knowledgeable and helpful to my situation
After my appointment I was to receive a call for my ongoing issues and there has not been a call in 2 weeks.
PA Temple took the time to properly evaluate my complaint
Plan was to be golfing in 8 weeks and it worked!
It is a tough time for office staff and yet, all were responsive and kind. I had many questions and all were answered without a hint of impatience. They explained process of referral thoroughly. Although it is typical to obtain XRAYS prior to seeing provider, the medical technicians listened to and honored my request to delay until after I spoke with Provider. They exhibited understanding and professionalism. I greatly appreciated it.
Office was well organized and the multiple steps of check-in, interview, x-ray, examination by doctor and check out were very well coordinated.
Safe clean straight to the point visit re my left knee with xrays and discussion with the PA
Helpful and respectful staff at check-in. Dr Kimmel was informative and polite. Answered all my questions and gave me options as far as treatment.
Dr wasserlauf is an excellent practitioner. I am pleased with the knee surgery. He is precise, detailed and cares very much for his patients.
I feel my arm will recover better than my back is
Very informative positive visit. From the time I entered the offices, I was met with kind people, more than willing to answer questions and help.
Wait was a little longer but staff was professional courteous
Received a good remedy and helped a lot. I had to wait for more than an hour.
Jessica was great but receptionist was off putting
Kruger and Jen are consistent in going above and beyond and demonstrate that they listen to and care about me
Dr. Grosso was able to diagnose what was causing the pain and prescribed medication.
Able to repair and take away majority of the pain I was experiencing. Still healing from surgery so I can't say 100% yet, but am excited to get there.
Dr. Kruger's office staff were very professional and friendly. Dr. Kruger explained to me in detail of my upcoming surgical procedure, along with my post-op rehabilitation and care after surgery. Dr. Kruger was very kind, patient and sympathetic to my questions and concerns regarding my spine condition and daily pain.
The issue that had presented was evaluated and a treatment plan was initiated
Kristin was very quick and efficient. She is also caring and helpful.
Very satisfied. Took time to really listen to my problems.
Pleasant and very understanding explanation was understandable to me.
Professional treatment by Dr. Grosso, Timely and attentive treatment by staff.
Dr. Raurk always gives me good advice on how to get the most out of my new knee.
Very professional and explained all the options.
Doctor Grosso was patient and professional. He sent me to get a ct scan because he was concerned with my condition.
She was very thorough, answered all my questions. I didn't feel rushed. She explained things very well.
Brian takes the time to explain everything in laymans language
Friendly, courteous staff. Time was taken to answer questions.
She was concerned about my problem. She appeared knowledgeable.
Dr Grosso is great. He was very personable and answered all my questions. Everyone in the office are helpful with whatever you need. Looking forward to getting my other knee replaced
Never before had I ever had such attentive and caring team. I was welcomed from the reception to discharge. The facility was immaculate. Nice and friendly staff.
Receptionist was very pleasant and courteous. Waiting period took less than I expected. Dr was brief and concise
Dr. Wasserlauf is very patient, respectful and especially competent. He performed corrective surgery on my right knee on March 10, 2021 and I feel now I'm on the "right track".
Professional yet friendly personnel. I trust the information and knowledge of the Dr and PA Wait time for scheduled appointments has been long though I can't complain about the wait time as a walk in.
I didn't have to wait long and I was taken care. It was very pleasant.
Everyone was very nice and listen to what I was saying.
Within hours my knee was feeling soooo much better from the aspiration of fluid! Thank you Brian Katz.
The entire experience with the MD and office staff was extremely professional and pleasant.
Dr Wasserlauf is a very highly trained surgeon who specializes with wounds and traumatic injuries to the shoulder. He seemed to understand my post surgery condition and the challenges to get my range of motion back. Otherwise, the office visit went as planned.
The doctor was thorough and gave clear instructions.
Dr. Grosso remains engaged with his patients even after the procedure
It was fine. Happy to hear surgery not needed.
The PA was very pleasant, courteous, and informative about my problem.
It was an ok visit. Not what I was expecting.
Efficient, not rushed, answered questions, in depth review of injury.
Front desk staff were very welcoming and friendly. Was called in within 10 minutes and was seen by both the MA and Doctor quickly. Dr. Kimmel was clear friendly and to the point. Answered all my questions and was on the same page as I.
Dr Bissel answered my question and gave good advice.
Dr. Jay Kimmel is one of the best orthopedic surgeons. I am very happy with the treatment and the care that are provided by the Doctor and his team.
Great quality of care and great staff.
Dr. Katz is very easy to talk to.. almost feel like he's been my friend for years
Dr. Kruger examination of my person was very good and referred me to another Doctor. And, if my problem continued he would gladly see me again and re-evaluate my condition.
Ms. Kelly was very nice and with what I was able to describe to her she gave me the diagnosis my son and friend said. Spot on!!
First of all Dr. Bissell was very thorough and diagnosed my condition with confidence. I felt at ease knowing my situation was not as serious as I thought. It took a few days for the pain to disappear but his treatment worked very well. Outstanding doctor with a wonderful, friendly manner when treating patients.
Taylor very helpful dealing with my pain problem.
Dr. Fantry and all of the staff are tremendous. I spent a great deal of time there with two surgeries in 2021. I got to know the X-Ray people, MAs, etc. All knew me, were professional and warm. A tough, but comforting combination.
Very professional. Explained everything and came up with a plan for treatment
The appointment was on time. Paid attention to my needs and care.
The PA was ready for me. Excellent care!
The attention and professionalism was very impressive.
Great staff doctor is very thorough.
Dr. Fantry was cold, impatient and showed little empathy for my injury. The staff however was fantastic!!!
PA Katz was thorough and answered all my questions
The staff was pleasant and attentive. The doctor was genuinely caring and attentive and very personable.
I was impressed with Dr. Wasserlauf's expertise and knowledge about rotator cuff repair. I especially enjoyed his patient and calm demeanor as he explained the MRI image in great detail ensuring that I understood. He answered my questions and did not appear to be in any rush. He was PRESENT in a way that many doctors are not. I thank him wholeheartedly and I know that my shoulder is in excellent hands.
I was very satisfied with Dr. Brett Wasserlauf. He was very kind and he gave me a cortisone shot in the arm that was originally broken and also took x-rays. I still do have some pain in the arm which I hope will get better soon.
The doctor was excellent in explaining everything to me regarding my MRI and possible solutions.
Everyone was very attentive and made me comfortable. They set up all the appointments that needed to be done for surgery. Dr. Rosenberg explained what he was going to do. His assistant worked so hard to remove my ring without cutting it off. The x-ray tech was nice.
Knowledge, familiar with my treatment. After my visit immediately referred to PT.
As usual, everyone was pleasant and welcoming, but very professional. My appointment was on time, and completed expeditiously. Doctors' visits are not usually the highlight of ones day, but going here is like visiting family (that you like to be around).
I was able to get an appointment right away due to the amount of pain I was having.
I had Doctor Kruger for another back surgery 2 years ago. I was very pleased with the outcome. I trust the doctor very much. I needed neck surgery and went back to him. Would trust no one else.
The Physician that I saw was very knowledgeable and pleasant. He answered my questions thoroughly.
[Highly satisfied?] Yes, I was happy with my experience.
I was taken on time for my appointment and everyone was very nice and helpful.
Staff and Doctor provide a friendly and safe office.
Dr. Kimmel was very detailed about my injury to my shoulder the week prior when I had x-rays with no broken bones to my shoulder area. Very extensive bruising to my shoulder and upper arm. Because I'm continuing to have arm upper movement and still very sore when I try to lift my arm with all the normal movements he wants to do an MRI which is going through the insurance approval time. I have a follow-up visit with Dr. Kimmel on 5/13/2021.
As always Dr Bissell was compassionate and professional. He explained the procedure I will be having very clearly. The office staff were all equally kind
Very intelligent, caring and informative.
Time spent listening, assessing, and explaining my injury and it's treatment
Very professional and proficient staff
My questions were sufficiently answered. Possible solutions were offered. Dr spent extra time with me.
they were very friendly and was so much better than the ER
I was not happy with another practice so I was looking for a second opinion. Using the same MRIs and X-Rays from the previous practice, additional information was provided to me. This information should have been provided to me from the previous practice. Basically I received a more complete evaluation. All of my options were explained and a plan was presented.
Professional, personalized manner, and this included the ZOOM session for MRI analysis, so really two "visits".
The doctor was very thorough in the questions he asked and seemed to know what I was experiencing and the possible solutions. Doctor and assistants made me feel comfortable.
The doctor and staff were accommodating and kind.
Dr. Kimmel was very concerned with my injury and listened intently.
She showed me the x-rays and took time to answer all my questions although it became apparent that the information she gave me differed from what the occupational therapist told me to do at the hospital it was a bit upsetting that she thought I should not have been trying to use the arm at all while the occupational therapist had encouraged me to do the exercises as often as I could and go a little beyond
Professional treatment. Friendly,courteous staff.
Mr. Katz has always provided sound advise pertaining to my condition in my opinion.
Dr. Grosso and his staff are caring and considerate professionals and are truly focused on patient care.
Doctor expressed real concern about what I wanted.
Staff is excellent. Doctor explained why I needed surgery and what's entailed.
[Highly satisfied] Because Dr. Fantry's Assistant did a great job getting me in that day to see Dr. Fantry's PA. Insurance was insisting they needed more x-rays and more clinical documentation.
My appointment went on time very little waiting and Dr. Berkowitz was very pleasant and took the time to explain how I was doing.
Dr. B. Wasserlauf was shared comprehensive result of MRI on my right shoulder. Doctor explained to me of my choice of taking physical therapy with medication or take Mri to determine if I need to have a surgery. My option was to have MRI and he did an excellent job of sharing the information to help me to choose an option.
Explanation of problem and recommendation of treatment.
Highly coordinated. Very nice Office and friendly staff. You make patients feel comfortable. Very Nice waiting room, past experiences the same. Excellent Care! Thank you.
Dr. Kimmel is great my surgery I barely had any pain and I recover really fast he never keeps you waiting and is really nice and he has a ton of knowledge I would recommend him to anyone.
Brian did a good job working my knee.
[Highly satisfied] Because everybody's very pleasant and I get right in when I am there.
Taylor is always friendly and she explained my pictures from surgery.
Dr. Fantry is the nicest and most skilled surgeon I have had the pleasure of working on me.
Organized, friendly, answered questions. Office is very clean and staff is professional.
He was very helpful in explaining everything he saw on the X-ray and had me schedule a follow up with the spine specialist Jessica.
High level of trust for the doctors expertise; positive outcome from other surgeries.
After completing an examination on me, he was able define what may have been the root cause of my issues.
I was very satisfied with the trip.
Dr. Borowitz is a caring doctor.
I felt as though I was informed of the importance of correcting this issue.
Had gel injected in left knee. Major increase in pain which is continuous. Am calling next Monday to tell Kristen that I can hardly walk now.
I didn't sit in an office for an extended period of time. The practice of overbooking doesn't happen there. The staff executed their skills professionally and courteously. Of course Dr Grosso is a Super Star in my opinion. I'm not easily impressed.
Extremely Please with Office Staff, and Dr. Gross / Assistant Care. I am treated with respect and the utmost kindness.
Very comfortable with Doctor Bissell, knowledgeable and understanding. We communicated well very relaxing not stressful and for a first visit it went very well.
Dr. Wasserlauf is always professional and listens to my concerns.
Dr. Bissell was very easy talk to. I felt like I could ask the questions I had.
Dr. Bissell actively interacts with me. Things aren't rote. Plenty of feedback and time for my questions.
Have had prior shoulder surgery with Dr. Wasserlauf and am very satisfied with prior surgery.
I was seen in a timely manner. The attendants were friendly. I was treated with respect.
Very satisfied with the time Dr. Kimmel took with me and how caring he was.
I feel like I'm listened to; treatment options are explained thoroughly.
Long wait time which I've never experienced before. I had another appointment which I was slightly late for.
I believed I was coming in to get advice for potential surgery on my toe. I was told, after my xrays, that my toe was pointed in the wrong direction. I did not receive a medical summary, but was told to come back in May. The toe is still very swollen even with anti-inflamatories and still has not healed. I hope I can get a more comprehensive medical summary of my status with my toe.
She was very knowledgeable and helpful with my case. She listened to concerns.
They have shown me much concern, have made me feel extremely comfortable, Answered all of my questions, not to mention, that I'm feeling a lot healthier and Getting stronger every day.
Took time to answer questions and showed me x-rays.
Recovery going well and Dr. Grosso answered the questions I had.
Everything and everyone was perfect. I love Dr Ruark and Dr Katz. Can't get better
Great experience with every in the office.
Courteous staff, assistants and doctors. Short waiting period. Clean office.
Attentive, quick to check in, personable staff.
[Highly satisfied] Because the doctor explained my situation and told me what the future holds.
Very professional, informative & thorough. Pleasure to deal with.
Dr. Fantry is easy to talk to. She is direct to the point about the condition and the next steps of treatment. Appointments start on time, a big plus.
Dr. Wasserlauf was very clear in explaining how I was doing and what the next step would be in continuing my recovery program. Dr. Wasserlauf answered all my questions so I understood the answers.
First and foremost I was greeted and treated with much empathy and respect by personnel. Both Jen and Jessica Temple treated me and listened to my issues without feeling rushed or like I was in a grocery line with someone behind me. I was a emergency type visit with a spinal fracture. They were able to see me very quickly with the help of my PCP. I left feeling that my concerns had been addressed regarding procedures that may best help my situation. After leaving my only thought was that it would be wonderful if Jessica was going to be the surgeon. That was how comfortable and relaxing she made me feel during this horribly painful time. I am so glad I was referred to this group. Also referred through Dr. [name].
The Doctor listened to me and is willing to fix my problem.
She didn't really care about my concerns and only wanted to do things her way. I wanted to get an MRI for my back which I've been having issues with since having my son and she said no matter what the outcome of the mri it wouldn't change the treatment and she wouldn't order an mri
Dr. Fantry took her time to assess my progress and answered all my questions.
[Highly satisfied] Because Brian makes the process so simple and does a great job. I had a gel injection which has helped me tremendously!!
[Highly satisfied?] Yes. Very professional and easy to understand explanation & solution.
The appointment was timely and I was attended to quickly and with care.
My visit with Kristin was on time, very informative, and left me with good feelings about my progress after full knee joint replacement surgery. Kristin answered all my questions, and told me what to expect on the next months, and gave me some additional recommendations regarding my recovery.
Jessica went over my x-rays and gave me information about treatment.
When Dr. Kruger saw what appeared to be an error on my MRI report, he took the time to contact a radiologist and investigate. I appreciate that, because the result impacted my treatment plan.
Taylor was friendly and helpful. The x-ray techs were great.
Physician asked questions, explained options and listened. Was not rushed.
I got the information that I expected.
People with different insurance get treated differently. When you're in pain and there's nothing the doctor can/will do for you it's very discouraging and makes me personally not want to go to ANY doctors.
I never feel rushed. Brian explains the status and answers all my questions
1. Dr. Fantry took ownership of my situation (gout which eventually required amputation) following initial mistreatment by a DPM elsewhere in CT. Dr. Fantry was highly recommended by Aris Yannopoulos from whom I sought a second opinion. 2. The lighthouse orthopedic center at St. Francis Hospital is a lovely facility, very convenient and patient friendly. 3. Follow-up to my post operative inquiries by Dr. Fantry and her assistant, Shana Major, were very responsive.
[Highly satisfied?] Yes, the whole process was straight forward and professional.
Dr. Fantry and her staff are consistently engaged in my care; and very kind.
I'm very happy that there is a place close by like the orthopedic offices that you have. And that you can also walk in and or make appointment that's a wonderful option.
I got answers to my questions and treatment for a new arthritic complaint recently developing with trigger finger. I am new to these procedures and find the process a little intimidating. Dr. Berkowicz's staff is excellent.
Completed surgery for muscle and tendon reattachment.
Dr. Ruark was wonderful! I was very nervous and he put me at ease every time I saw him. He did a fantastic job! I will highly recommend him to anyone in the future.
Yes. Highly satisfied. PA Harris is very nice and easy to talk to and I highly trust and value his expertise and opinion. He has set me on the road to recovery and I would highly recommend him and your practice many times.
Dr. Kruger explained what the issue was and how to deal with it.
Appointment on time. Very knowledgeable. Explained everything. Felt heard. Nice staff. Very professional.
The staff was very friendly and courteous as well as offering any assistance that I might need. They explained all that was going to be be done and what they expected my recovery to be.
It was good to find out that this knee replacement went well.
Honest, straightforward approach to the reality of my condition.
Unlike many medical appointments this one was not rushed. There was time for lots of questions to be asked and answered.
professionally and humanely treated, competent and complete explanation of condition and possible treatment outcomes.
They took me on time, Deb answered some of my questions and Dr. Ruark was on time, professional and answered all my concerns. The Office took all precautions against Covid.
Felt hopeless, no help with pain relief, symptoms not bad enough for surgery. Not his fault, just miserable from pain.
All the staff are extremely polite and competent and the doctor has done an outstanding job on my wrist.
Quick appt, quick service, no pain quick out
MA and Dr. Grosso was very friendly and nice.
Appointment was with Dr Fantry, although she was in office I was not seen by her. I specifically wanted to see this doctor when I made the appointment and they told me that would be the case, but obviously was not.
Dr Kruger is the best Dr. Always helpful, excellent and outstanding. Have to mention your chairs are to small in the exam room and you should have a table that raise and can lower. Hard for people that have disabilities.
He alleviated my pain in both my knees with cortisone shots.
PA Overton knew what the next step should be.
Adhered to schedule. Thorough. Full explanation.
After phoning from the parking lot, I was directed right in. Once check in was completed, I had minimal waiting before being brought in to the examination room. Within 5 minutes, Dr. Kimmel came in to exam my knee, followed by prompt X-rays. Again, another short wait for Dr. Kimmel to discuss my radiographs and plan of treatment.
Jessica made me feel very comfortable talking to her.
Dr. Wasserlauf is wonderful at making his patients feel completely cared for. He and his staff have been top notch at what they do.
The doctor was very thorough. He explained everything to me.
Brian is very thorough and takes time to explain any questions I may have had.
Detailed results of my MRI. Explanation of next steps. Very pleasant.
Dr. Grosso was very nice and very thorough in explaining what was happening with my knees and explained my options very well.
Dr. Fantry took the time to fully explain the x-rays and why I was having severe pain in my toe. She was also very knowledgeable and kind. I would highly recommend her!!
It was the first time I've met Dr. Kruger he seems to no much about my problem with my spine. He's very direct and right to the point. That's the way I am and I appreciate that.
Everyone was very polite and the doctor was straight with me from the beginning. Gave me help before I left.
[Highly satisfied with] Taylor's ability to completely understand my concerns. And provide great feedback.
Appointments have been on time since the very beginning....Doctor explains things very well and is very patient.
Access to see Doctor was very easy.
Workers were not friendly, felt rushed the entire appointment
I didn't wait long to see the doctor, liked looking at the x-rays with him, and he is very pleasant to speak to. And he is a good surgeon. I am very pleased with the results.
The support staff are on top of their game, are friendly and caring, and that is all before seeing the doctor.
Quality care all ways. Professional...honest...VERY KNOWLEDGEABLE.
Everyone was friendly and efficient.
Did not hve to wait. Dr. Bissel was courteous and friendly. It was a relatively painless office procedure. We talked about my overall joint health.
Brian Katz is a true professional. I have never had any concerns about whether or not I will receive excellent care from him; it is simply a given. I feel confident that I have the best-trained practitioners, that I'm at the right practice, and have absolutely nothing to worry about whatsoever.
It was my second visit to get a cortisone injection in my left knee (first one was for right knee in February) and I met Kristin Overton for the first time. She was familiar with my situation from scans and prior summaries, and she gave me some insight into the condition of my knees.
Dr. Fantry was very thorough and Explained what was going to happen and why the surgery was needed.
Efficient compassionate care with good follow up instructions.
I felt very comfortable with the visit and the procedure.
Dr. Kruger listens thoroughly explains your situation and options.
Clinical Staff was caring and competent. Specifically Shana and Nick--they have been fantastic. Dr. Fantry is very competent and knowledgeable in her field.
Honestly, it was better than Disneyland.
I have been trying to give constructive feedback to someone in Dr. Fantry's office but have not received a call back. I left 2 messages. The clinician I saw was fine. It involved the situation-- follow up by someone who had never seen the injury. I had not been told that I would not be seeing my own Doctor. Please call me to further discuss as I am sure I am not the only person to have this feedback. The fact that no one has responded to my attempts to reach out is also discouraging. Thank you.
I gained understanding of my underlying problem.
They were very helpful and nice. The doctor answered all my questions and was very helpful in what to do next for my problem. He was very informative about my next step to be without pain. I appreciate everyone in the office for there help.
Answered all of our questions. Everything went smoothly and was on time.
The doctor took the time with my husband to explain what was happening and what was needed. This is the 3rd doctor my husband has seen for this problem and was not able to get any information. This doctor was able to treat him with an MRI and then a ultrasound assisted procedure to relieve his pain. I can not tell enough how grateful me and my family are for relieving my husbands pain after 2 years and providing a treatment plan to move forward. I can't thank you enough for taking the time to connect with my husband. And he said the staff very kind and helpful!!!
Brian is a great PA. Very kind and attentive. Considerate of me as a patient. I trust him and his decisions.
Jessica is very accurate in assessments, listens well, very personable and professional. I appreciated her service immensely.
The staff was very friendly and accommodating. The wait was not long, I was taken in for scans at an appropriate wait time and the results were better than I expected.
Efficient staff. Not kept waiting.
I was happy I was moving forward with the surgery.
She was pleasant, personable, knowledgeable and made sure I was comfortable that day and in arrangements going forward. She listens, doesn't rush you in and out like you don't matter.
He is a very good Doctor and seems to care about you and lessons to you about the pain your in and try to help make you feel better.
Dr. Grosso showed concern and confidence in determining the root of my problem.
Dr. Fantry is very nice and always tries to help me and make me feel good. Very professional.
BRIAN TOOK THE TIME TO EXPLAIN EVERYTHING AND ANSWER ALL MY QUESTIONS.
Very pleasant and professional stuff. Michael Harris was very good in reviewing my symptoms and his explanations were very clear.
Received injection to alleviate tendonitis associated with right thumb.
Felt safe and comfortable in that office location due to the COVID outbreak and the staff was very friendly.
Kristin was very helpful and explained the procedure to me.
As usual, Dr. Bissell and his staff are very attentive to my needs, in a very caring and friendly manner. They explain the procedure clearly before we begin, so that I know what to expect.
Doctor Wasserlauf and his staff did an outstanding job.
Dr. Bissell listens to questions, responds with answers that are easy to understand and empathetic. And, he is direct about recovery timeframe and mobility limitations to successfully reach a "back to normal" result. Office staff and x-ray techs are pleasant and helpful.
Unable to determine if the procedures recommended would stop my pain.
Dr. Fantry saw us last minute and there was little wait time.
Comfortable office. Staff takes all COVID measures.
It was a quick but good follow up office visit.
Was able to ask questions and get detailed responses about different treatment options. Office was run very organized and everything was planned out before I left appointment.
Staff were honest with wait time, shared Doctor was a bit behind. Also were very warm and welcoming. MA was very nice, thorough, polite, provided surgery center brochure and asked if I had any questions, explained what I would experience once agreeing to surgery.
Everything went as expected. No waits, no surprises, except some not so great news from my doctor on my condition.
It was a quick and efficient visit and all the staff were pleasant.
Learned what options were available for my condition.
Staff was friendly and got you in and out with all the restrictions in place due to COVID. Very satisfied with communication between provider(s) and fully understanding expectations.
I like my doctors. They are informative and helpful.
They are caring and make you feel that you are very important.
Excellent patient care with obviously genuine concern.
Staff was very nice. Doctor explained thoroughly what was going on. Encouraged questions.
I was treated very well with the procedure that was done made to feel comfortable it was over before I knew it I was nervous about it.
Attentive, informative, conveys caring.
X-ray technician was extremely nice and very gentle taking my x-rays. I was referred by my previous provider, Dr. BIssell to Dr. Grosso. I found Dr. Grosso to be extremely knowledgeable. He spoke clearly, explaining everything as he showed me all of the x-rays and what they meant. He took the time to explain the statistics around my possible outcomes in different scenarios. He was kind but also forceful about things that were risks that I was considering, which was exactly what I needed. I am confident he is giving me the best care.
The efficiency and kindness that Brian showed.
There was no waiting time upon arrival and Dr. Grosso was in exam room immediately!!! He did not rush me or act like he needed to see another patient!!
Checked out symptoms and established next step.
Dr. Fantry checked out everything, asked questions and answered mine very satisfactorily.
My injury was well explained to me. Treatment options were explained along with recovery and risk.
Yes. From the phone call to make the appointment to the time i walked out after my treatment everyone was so friendly and courteous.
Dr. Fantry and the entire staff are very caring, compassionate and knowledgeable people.
Brian addressed my issue and presented me with my options.
I did not have to wait long in waiting room. I was shown to the exam room and the xray tech was kind and efficient. Dr. Ruark saw me promptly. He listened to me and encouraged me to keep exercising. I appreciated the input.
very efficient friendly fast and explained all my questions .the best of the best.
Set me on path to recovery. Unfortunately I didn't leave office with immediate relief
It was fast, to the point, and he was good at making sure he answered questions and confirmed understanding.
Dr. Bissell is very professional and is very knowledgeable. He is very patient with all of my questions and concerns. Every thing that he has done so far has helped me with my hip and knee.
Everyone was friendly patient and willing to answer my questions. my only issue was with communication between the pharmacy and the doctor's office. Pharmacy said it didn't get prescription until 25 minutes before they closed and I live 15 minutes away. Otherwise everyone was thorough and friendly and patient.
I liked Dr Grosso. He explained my situation. He explained my options.
They were in time and the pa was tremendous.
Taylor was direct and to the point. Virtuous and professional.
Very professional, listen to my issues.
Everything thing I was told about the surgery happened.
Thorough exam. Answered all questions. Explained choices available to me.
Office followed up with reminder text. Instructions for entering waiting room were clear and followed COVID restrictions. receptions was polite and clearly knew what she was doing. X ray technician the same. PA was to the point, knowledgeable, and reassuring.
Employees in general Avery welcoming and friendly. Carries themselves very professional and people oriented.
Thee was minimal pain, and everyone in the office is so nice.
It was easy to schedule a same day appointment, the staff was friendly, professional and very knowledgeable.
Taylor was very thorough in answering all my questions. She is compassionate and gentle.
I am extremely comfortable with my Doctor and Staff. Pleased with all my present Care.
Was told I could not make an appointment with a doctor until I made an appointment with a PA. Therefore, I made an appointment with a PA. The PA took x-rays (strangely, of the ?? thorax), interpreted the x-rays herself, put them into my permanent records, and made the follow-up appointment with herself, not with Dr. Kruger (the follow-up appointment with Dr. Kruger was corrected at the desk when I checked out). The x-rays she took had nothing to do with my condition which is ankylosing spondylitis in the sacroiliac area and both hips, a condition I have had for many years. I look forward to the appointment with Dr. Kruger. Thank you for seeing me. (The PA was pleasant).
My PA was friendly, knowledgeable, and thorough. When I followed up with a phone call question, I promptly received the advice I was asking for.
[Highly satisfied] Because Dr. Ruark is a people person. Listened to my issues and gave me feasible alternatives to hopefully fix.
Everyone was pleasant and Dr. Berkowitz took the time to explain everything.
Dr. Ruark was very professional yet warm and personable at the same time. Made my husband very confident with the future surgery.
Staff was very professional, and cared about all concerns I had. All my questions were answered, and X-rays were actually shown and explained to me as well.
The office assisted many patients at a time and were very professional.
Experience was seamless. I felt I received the same attention and level of communication as if I was in person. Dr. W was great and attentive to my problem/issue. Staff was great too in making sure it was a successful visit.
Was a 2nd opinion ... and some new insights were gleaned by me.
[Highly satisfied because] Things are moving forward.
I was asked to come in early - which I did. I was then asked why I was so early quite a few times which is not good. I completed all the paperwork that I was asked to - online - only to be told nothing they can do - but it is useless and I had to complete the paperwork again. I also was told I had to wait as "I am on break" when I had not even gone up to the front desk. If you are on break - leave the front window or put up a sign saying be back shortly. I feel I was treated like a bother not like a valued patient. I will not go back to the Rocky Hill office - I will wait longer for an appointment in the Bloomfield office. In the over 10 years we have seen Dr. Bissell and the past 3 with Dr Berkowitz I have never felt so put off like this day.
Dr. Bissell is professional and kind. He took the time to explain what he was doing during my hip injection. I barely felt a thing!
Dr. Kruger is a pleasure to work with. He was very detailed in his explanation of my options. He did a great job on my surgery and I am very satisfied with the results so far.
I received shots for arthritis in my hands.
I told Dr. Bissell the areas I was suffering from his plan of medical relief was superb!
Quickly identified the reason for my right knee pain.
Her demeanor was very professional and caring. I like the way she listen to my issues, and her advice. She has a warm personality.
Very friendly staff informative professional.
Dr. Fantry listens to what you have to say. She is very friendly and easy to talk too. Very professional. Explains everything very well so you can understand. Her staff is the same way.
Kristin was thorough in her explanations and plan.
Michael was very friendly. He took the time to explain what he found to be a problem upon his initial observation of my x-ray. He then conducted a few resistance and strength tests, along with some range of motion. He also showed concern and took the time to listen to all of my questions, comments, and concerns, and answered them as thoroughly and professionally as possible.
All staff is very professional and courteous. The waiting time was just a few minutes. The doctor really listened carefully to me and provide logical feedback. The treatment and plan were exactly what I needed it.
Very informative and asked many questions as well as answered any of mine.
Doctor's team is very professional and friendly.
Dr. Kruger was prompt for the appointment and had all his info ready to discuss. He explained the surgery very well, gave of the pros and cons. Very great office.
Excellent doctor and staff. Amanda was able to fit me in the schedule asap as I had a possible fractured wrist. Dr. Berkowitz was super!!
Everybody did their jobs well, the visit was easy. I did not have to wait very long. Everyone was pleasant.
Brought in on a timely schedule. Quick update visit for follow up.
kind, compassionate, knowledgeable, efficient, respectfully, willing to listed to the patient, realistic - not pushing surgery
I didn't have to wait more than 5 mins to be seen - the nurse collected all my info - the Doctor came promptly after her and as always he is pleasant, professional and kind, I highly recommend him.
Very courteous, knowledgeable, friendly and efficient staff.
Dr. Wasserlauf aspirated the painful and restrictive bakers cysts in both knees. Ultrasound did not show them, but I was symptomatic and asked him to try and locate them. He was careful and thorough and successfully removed fluid from both knees.
Brian is extremely thorough in assessing/diagnosing the problem. In addition, he listens and answers any questions I may have. Brian treats patients with dignity and respect.
[Highly satisfied with] Competence of Dr. Kristin.
Brian showed me the MRI, explained it, and recommended an excellent neurosurgeon.
Staff was very friendly. Dr. Grosso gave me a cortisone shot which greatly improved my knee pain. Thank you to him!
Dr. Bissel was very nice to listen to my concerns after my initial assessment.
I'm always highly satisfied with my visits there.
Dr. Kruger is a very caring and conscientious doctor who treats me as a valued person and patient...not only as a cervical spine surgery.
Jess listened to my history and current issue. She ordered x-rays and compared them to previous films in my records. We discussed next steps. I felt involved in the decision.
Dr. Wasserlauf and his staff are always professional and highly competent. I made an appointment with him last month for a second opinion. He performed surgery previously on my torn rotator cuff and I was impressed with his level of medical care. I would recommend him to anyone.
Dr. Grosso has excellent patient repore and explained problem and treatment plan well.
I went to this post-op visit with Kristin Overton and I had my list of questions and/or concerns. She went over each one with me and explained the reasoning behind her response. I felt like she took plenty of time to make sure I had complete understanding of my surgery.
I was seen quickly, got all of the preparation material for my surgery and escorted to my pre-operation appointment in the hospital.
The doctor was very good at diagnosing my leg pain and explaining my issue.
Dr. Fantry told me what I needed to know about my condition.
The staff was very friendly and helpful. Despite the circumstances it was a great experience.
Taylor is very professional and patient. She takes time to make sure all questions are answered. The entire staff does a great job.
Efficiency of office. Staff is friendly and professional.
Showed great concerned about my progress. Also my ability to continue with therapy. Really listening to my concerns.
Went over all of my images and reports as well as physical exam of my leg.
Everyone really cares about the patients -
Very thorough exam and personal and professional attention.
Taylor Kelley had a clear picture of my injury, and the progress made from last visit. She recommended new treatment including antibiotics, evaluated observations from the physical therapist and was able to give me some guidance in continuing my recovery.
They were very patient and understanding.....
I was originally sent to Dr. Kimmel to get a cortisone shot, but after reviewing my condition, he recommended physical therapy instead of the shot. Physical therapy seemed to be the right call because my shoulder is close to being 100% again, and it's still improving. I thought it was an appropriate level of follow-up for my condition.
I was explained everything in detail as to the location and the possible treatments before surgery.
[Satisfied because the] Wait time was minimal and the doctor was willing to listen.
Doctor was nice, professional, considered all of my concerns but told me the truth.
No waiting time perfect, prompt attention and polite service.
Dr. Bissell was very straightforward and detailed about my concerns. His encouragement to try the treatment I received is the reason I'm feeling much better today.
Follow up appointment with Dr. Berkowitz, he is always kind and personable.
Office staff is always so pleasant. I really appreciate my visits with Dr. Kruger because he is so knowledgeable.
The treatment abled me to walk again.
Wonderful and efficient staff at check-in. No significant wait time to see medical staff and doctor. Dr. Wasserlauf and Kristen have been very thorough explaining the upcoming surgery, answering all my questions and addressing concerns. Very impressed with this practice.
Expedient visit with Doctor & tech.
[Are you highly satisfied?] Yes. Very calm quiet atmosphere. Very relaxed to receive cortisone injection in shoulder. Process was well received by me for the pain in my shoulder.
I was seen very promptly, guided through each step efficiently and kindly by the admins, techs, the Medical staff and Dr. Kruger.
Staff and doctor was very pleasant and doctor really took his time and explained things to me.
Everyone was friendly, helpful and wonderful
Very nice, spoke of options and possibilities. Seems to "want" to help.
Jessica (I believe is who I saw - she did an incredible job explaining my X-rays and showed me where she had concerns. She examined my wrist completely and was able to pin point the problem - I had a small radial bucc fracture that she was able to point out. I was unsatisfied however that the woman who performed my x/ray was who applied the volar splint rather than the PA. The splint was unraveling by the next morning and my arm was in the most pain it had been in since my fall a week and a half prior. I had to visit a second ortho urgent care to have the sprint redone but was still going to have my follow-up at Advanced as originally planned. I then received a text message from the clinical director (an old friend I was unaware worked there) who made it clear she was uncomfortable seeing me and would have someone else take me into triage. I called the cancel the appointment because this was now the second incident that happened that made me as a patient here extremely unhappy and uncomfortable. I contacted the practice manager to express my concerns and never received a return phone call. I then proceeded to cancel my appointment and reschedule with the second ortho clinic I had visited.
Alaina is a professional in every sense of the word. She displays knowledge in her work and a strong sense of purpose. I continue to be extremely satisfied with the results of her treatments.
Jess was caring and informative, and invited me to look at the MRI results with her to understand better what was going on with my diagnosis.
I did not have to wait long before being seen by Dr. Ruark. He was optimistic that I would continue to do well after my physical therapy ended. He was informative and was pleased with my results to date. He answered all my questions and suggested I call the office if there were any additional concerns I had. I left there with an awareness of what to expect in the coming months while I continue to recover. He's very thorough, professional and polite. I am very happy with my progress and feel confident that I had an excellent surgeon.
First, it was nice that my husband was able to be in the room with me. Dr. Bissell makes me feel very comfortable with whatever questions I may have.
The entire office staff (Bloomfield) was kind, friendly and professional. Taylor was top notch and took the time to listen to me and she explained clearly to me what she thought may be my issue.
All my questions were answered to my full satisfaction.
Dr. Gross spent the time to listen to all my ailments and concerns. He showed empathy and didn't make me feel rushed or a bother.
Very friendly Doctor and staff, felt comfortable.
Been there before. Very thorough and responsive to your needs
Dr. Kruger was very pleasant, professional and informative in discussing my lower back disorder, as well as potential solutions.
Dr. Kimmel was very thorough with his description of the procedure, to include photos, which I've never had before. Great bedside manner, very down to earth.
Brian is a very thoughtful and professional PA. He also answers all questions without hesitation and possess a very appreciated sense of humor.
Doctor Waserlauf was thorough, engaging, and his treatment worked.
Provider was very knowledgeable and professional. Gave me multiple options.
Dr. Bissell had a calming voice which was appreciated since I had no idea what was going to occur. He told me what he was going to do as he was doing it and that was comforting.
Always addressing needs adequately.
Good COVID protocols. Good experience with x-ray. Dr. Wasserlauf is always excellent.
Great service and Dr Kruger's RN (Jenn) is great.
I have been having problems for a long time and Brian Katz has been very professional and helpful in dealing with it.
The doctor, office manager, Stephanie and Julie who brought me to the room and both X-ray tech are sweet and so compassionate and informative. Very caring staff...
She explained everything and told me I could get a cortisone injection and gave me some exercises.
[Why are you satisfied with your visit?] Explanation and caring.
I have been a patient for years because the whole office is kind, friendly, professional, and the medical care is the best I have found for my joints. My PA Taylor is just such a professional and very good at injections.
Dr Ruark found a problem that two other doctors didn't.
The PA and Dr. Kruger were very professional and helpful in determining my needs.
[Highly satisfied] Because he was very professional and we found what my problem was and he stayed in contact with me until I did not need his service anymore.
There were no real issues. All questions were answered.
Very good experience, everything was explained in a manner you could understand.
Absolutely excellent from start to finish! Informative, listened to my concerns and addressed. Surgery was managed beautifully with great support.
Doctor Grosso was a great listener and was very attentive. He listened to my concerns the entire staff was good. My experience being there for the first-time was a good one.
[Are you highly satisfied?] Yes. He answered all my questions and is very patient with the patient.
-Waited only 5 minutes. Pleasant office staff.
[Highly satisfied?] Yes, everyone explained everything to me, Dr. Bissell was great in explaining my procedure.
Dr. Kruger spent enough time going over the paperwork that I had to fill, about my medical history, and that of my parents. He listened to my description of my problem and viewed my MRI disk and explained the surgery that he was recommending with the help of the charts in the exam room.
I had hip surgery. I think he did a good job.
It was a quick visit, but there were few issues. Received advice on upcoming followup, a script for PT, plans for then next few weeks and months.
I felt everyone was looking out for my best interest.
Taylor was very professional and thorough. She was very knowledgeable of all my questions
Anytime I come into the office Dr. Wasserlauf is kind reassuring and always answers all my questions. And Kristen Overton is the same way. I feel comfortable with both of them.
Good reception, cast removal, evaluation by Dr. Fantry. All good.
Friendly staff, knowledgeable doctors and assistants.
Taylor answered all my questions and reviewed an X-ray of my knee replacement with me.
Dr. Kruger is a very talented surgeon and always takes the time to answer all my questions to ensure I am comfortable and prepared to progress in my recovery safely. He reassures me which significantly reduces my anxiety. He's straight forward and honest, professional and clear in his communication. I asked him which exercises I can do safely and he gave me many options and demonstrated them for me. I've had several (this is my 4th) surgeries with Dr. Kruger over 23 years and I am very confident in his abilities. He remembers me each time and my kids, job etc. He's personable and empathetic. I've recommended him to friends and will continue to do so. I hope he never retires LOL
Such a friendly, well run office. Brian Katz is very professional, honest, and friendly.
Very kind and friendly staff. Very informative with care topics.
Easy to get to the office, everyone there was very pleasant and efficient.
Office staff were friendly and knowledgeable. Dr. Grosso was very professional and did not rush me through the appointment. I had time to ask questions, and his answers were clear and understandable!!
I feel like I'm making progress and I'm comfortable with my treatment plan so far.
Dr. Ruark spent time and explained everything to me....he also listened to my concerns. Everyone was very professional.
[Satisfied] Because he is a very nice doctor.
Front desk staff was welcoming, cordial and friendly. Brian Katz was thorough, he listened, was helpful and explained what was going on with my knee. His manner was professional and pleasant. He encouraged questions and he was awesome.
It was very timely and everyone was pleasant.
The office staff was very friendly and professional. Dr. Grosso and Rachel were very kind and thoughtful when interacting with my Mother.
Front office staff, Dr. Wasserlauf and his assistant all excellent.
Dr. Fantry is extremely smart, skilled and really works hard to solve my foot problems.
The people in the hospital including Dr. Ruark was very pleasant and caring with me. Dr. Ruark attention was the maximum. I will recommend to anybody who needs to fix their knees. Thank very much Dr. Ruark.
The doctor explained things to me in a way I could understand.
She understood my pain issue and offered solutions (cortisone shoot and PT) and now feeling much better.
Dr. Overton is highly professional. She doesn't hurt me, lol. The Doctors that I use in this association are amazingly good. Good bless
Very pleasant answers questions I asked.
Received prompt attention and good diagnosis with appropriate meds prescribed.
As per usual Dr. Wasserlauf did a thorough examination and took ample time to explain the issues and options.
Office was well organized and people were friendly.
The doctor was on time very little wait time clean thorough, it was a good experience.
Doctor was thorough, patient and competent. A very satisfying visit.
We tried virtual on the phone, didn't work, a little awkward. I would have liked to have done this from my computer. Everything else was fine.
Visit was very timely. The office is very clean and much larger than it looks. Office staff were very friendly and I felt like my needs were being addressed.
No wait. On time and quick visit.
I came a day early for my appointment by mistake and because of the weather forecasted for the correct appointment day they squeezed me in early instead of having me cancel.
I was brought back for X-rays quickly, did not have a long wait, and follow up with Dr. Bissell was thorough, and very helpful. The staff was extremely polite and considerate as well.
Everyone I came in contact with was very professional, helpful and friendly. You just know they take pride in what they do.
Brian took all the time needed to explain the next step.
She was attentive, listened to me and took steps to take the pain away.
My experience with Brian Katz, PA-C was highly fulfilling. Brian is a knowledgably, highly professional provider. All of my concerns and questions were addressed to the fullest. I left the appointment with complete confidence in both Brian and his staff.
They met my expectations for the initial visit and assessment. Everyone was professional and polite: front desk, X-ray tech, doctor.
I have received amazing care from everyone in this office.
Dr Kruger showed me my problem on the MRI and answered my questions about the upcoming surgery
This was my first appointment with Michael. I found him to be a good listener and very personable. He showed me where my break and detached ligament was and explained why I needed to have a cast and why it was important to immobilize my thumb for the ligament to attach. I didn't want a cast but after much dismay he convinced me it was the best thing to do.
Everyone very friendly and accommodating.
Very thorough, patient and has excellent communication skills.
Purpose of appointment was well addressed.
There was little waiting time. Conditions were COVID safe. Staff and PA very friendly. Alaina, the PA, performed the procedure as quickly and painlessly as was possible.
Dr. Kruger is a great doctor! He's very understanding and listens to your concerns. He takes the time with the patient to help them with their health issues! I highly recommend him to anyone looking for a specialist.
He was on time and explained everything thouroughly.
Great staff! Kind, cordial & very conscientious. Brian was very attentive to my concerns and made sure I was taken care of!
Dr. Grasso explained everything in detail and took his time with my elderly aunt.
Very caring and listened to my problems.