Dr. Hess was extremely informative, professional, and helpful. His patient coordinator, Katie was awesome as well with answering any questions I had. Very nice people!
[Highly Satisfied because...] 1.) Friendly 2.) Received an e-mail afterwards with measurements and commentary that were helpful 3.) Lack of pressure in choosing a certain size/results.
Dr. Hess listened to what I wanted and I felt really customized the results.
Dr. Hess is incredibly talented and puts me at ease. His entire team is amazing, so responsive and provides top-notch care. The results are outstanding! I'm in complete awe and am extremely grateful for the level of care received.
Dr. Hess listened to all of my concerns and helped me pick the best option for me. Him and his team were very responsive and made me feel very comfortable. They took the time to answer all of my follow up questions via email as well.
Dr. Hess was very skilled and professional in recommending and executing the procedure. The process was simple and stress free. I felt like I was his only patient throughout the process and he always responded to my emailed concerns. My results are looking better each day and I am so thankful this process went so smoothly.
Dr. Hess and his assistant took the time to listen to the issues I am experiencing. They explained the procedure and what benefits that it would bring. Dr. Hess, more importantly, took the time to email me after the consultation with my information. Upon my responding that I needed to lose weight prior to having the surgery, Dr. Hess ecstatically responded that was the best thing to do and offered suggestions of life changes even he had made. I felt cared for by a doctor more than ever in my 46 years.
Dr. Hess and staff were highly personable. I felt that even though it was a very personal matter that their level of professionalism made it a lot easier to share my issues and wishes.
The staff was great.
Dr. Hess and his staff were very comforting throughout the process as well as always available to discuss concerns or post op questions that came up.
Doc Hess is very talented. He truly listened to my wants and my lifestyle and recommended the perfect size and procedure options. His office staff and the hospital staff all made me feel very comfortable. Most importantly his skill left very minimal scaring which continues to fade.
I reached out to Dr.Hess’s office for a consultation via their online form and requested they contact me through email. They were extremely timely and that same afternoon they reached back out! With no problems at all they were able to fit me in for a consultation on my desired day and time. They sent me tons of information and links to the website to educate myself prior to my consultation. When I arrived for the consult they were extremely professional, kind, and knowledgeable. Dr. Hess answered all of my questions before I could even ask them and did not beat around the bush. His knowledge and experience was very evident in everything we discussed for my desired procedure. Before I left, I had a date picked and booked! I knew that I did not want to search for any place else or any other doctor for my procedure because I was so impressed with the staff and Dr. Hess.
Because, I will recognize the good that Dr. Hess have done to me every day. To this day I feel that I was very lucky to have met the most incredible and dedicated doctor in the world.
DR. HESS and his team are amazing! I am highly satisfied with my results and would recommend him to anyone! The end result was more than I expected! I feel amazing!
I'm so pleased with the outcome of my surgery! I am still healing but, it already looks so much better! Also, I have a bit of hypochondria with medical things. I'm always concerned that something is seriously wrong. Dr. Hess has an emergency line that you can call any hour of the day and he'll call you back. I, unfortunately, called quite a bit during the recovery of my surgery and the recovery of my post-surgical infection. Dr. Hess always returned my calls promptly and was always so kind and patient with me. He never made me feel like I was disrupting his day. He always made it seem as though he was happy to talk to me and alleviate whatever concerns I had.
From start to finish Dr. Hess and his staff were on their A game. They answered every question, reassured me when I was nervous, and never let me feel like I was going through this alone. I couldnt have asked for a better team. I am over the moon with the final outcome, my breasts look like they did when I was in my 20's, I am so incredibly happy.
From beginning to end, I had an excellent experience with Dr. Hess and his wonderful staff. I am out-of-state, and everybody was so accommodating of my travel dates and needs. My pre-op/consultation was scheduled the day I flew in and there was a day in between before I had my surgery. During my consultation, Dr. Hess and Shelly were super patient, as I was very indecisive about what size I wanted to commit to. He made sure I was satisfied and told me he’d stay there all day if it took me that look to decide (of course I didn’t need nearly this much time). Dr. Hess and Shelly came in on Saturday morning for my post-op check up. My entire experience was outstanding and I’m so glad I decided to travel.
Dr. Hess did not try to influence my decision as to implant size. I felt he listened to my wishes. When complications arose after surgery, I felt he truly was concerned and cared about my recovery.
Overall I am very happy with my procedure--a breast lift with augmentation, 5 months after surgery. It took me a solid 3 months to be happy, however. While I was told I would experience some feelings of regret and possible depression immediately following the surgery, I was not prepared for how long these feelings would last. I was in a state of depression/regret for most of the summer. Again, I'm now very happy with the results but I think people should consider how much this could impact them--it is truly a major surgery. I was in quite a bit of pain for a long time as well, and then just discomfort. People should just put a lot of thought into doing this and know you will need a lot of time to be back to normal--as far as sleeping position, wearing a regular bra, resuming normal activities, going to the gym, etc. That said, very very happy with results!
From the initial consultation throughout the entire process, Dr. Hess and team have been absolutely incredible. Every single interaction has been professional and positive. I am thrilled with my results already! It has been transformative in my confidence level and how I feel about my body. For the first time in my entire life, I feel comfortable in my own skin. I am participating in life more than ever before.