Genesis Millan-Serrano, MD

Genesis Millan-Serrano, MD

Dr. Genesis Millan-Serrano grew up in the Isla del Encanto, Puerto Rico, where she earned her medical degree and completed her residency training in Obstetrics and Gynecology at the University of Puerto Rico. She is board certified and a Fellow of the American College of Obstetrics and Gynecology. She provides comprehensive care across the full spectrum of women’s health, with experience in routine and high‑risk obstetrics, complex gynecologic co ... Read More

Verified
4.7
30 Reviews
What patients say

Patients highly praise Dr. Genesis Millan-Serrano for her exceptional professionalism, extensive knowledge, and compassionate care. She is consistently recognized for taking the time to thoroughly explain procedures, medical history, and treatment options in detail. As a bilingual provider, she clearly communicates and answers all questions, making patients feel comfortable and well-informed. Dr.... Read More

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Generated from verified patient reviews

4.7
30 Reviews
5
Star
24
4
Star
3
3
Star
2
2
Star
1
1
Star
0
4.9
Star
Bedside Manner
4.9
Star
Wait Time
4.7
Star
Value for Price
4.9
Star
Care & Concern
4.9
Star
Admin Staff
4.7
Star
Likelihood to Recommend
4.8
Star
Medical Team
5.0
Star
Facilities & Amenities
4.7
Star
Likelihood to Return
Location

Capital Women's Care: Division 36

Phone
(301) 665-9098
Location

1165 Imperial Dr., Suite 300, Hagerstown, MD 21740

Review Summary
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AI generated from recent verified patient reviews

Bedside<br/>Manner
Bedside
Manner
Compassionate
Wait<br/>Time
Wait
Time
Prompt
Value for the Price
Value for the Price
Good
Care & Concern
Care & Concern
Exceptional
Admin<br/>Staff
Admin
Staff
Efficient
Likely to Recommend
Likely to Recommend
Definitely
Medical Staff
Medical Staff
Expert Team
Facilities & Amenities
Facilities & Amenities
Well-Maintained
Likely to Return
Likely to Return
Definitely

Patients highly praise Dr. Genesis Millan-Serrano for her exceptional professionalism, extensive knowledge, and compassionate care. She is consistently recognized for taking the time to thoroughly explain procedures, medical history, and treatment options in detail. As a bilingual provider, she clearly communicates and answers all questions, making patients feel comfortable and well-informed. Dr. Genesis Millan-Serrano and her staff are described as kind, efficient, and deeply attentive, ensuring a soothing and supportive environment. Patients appreciate her thoroughness, active listening, and genuine dedication to addressing their concerns and finding the best personalized solutions.

Verified Patient Reviews for Genesis Millan-Serrano, MD

4.7
30 Reviews
5.0

Good care.

5.0
Bedside Manner
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

The doctor was very knowledgeable regarding my problem.

5.0
Value for Price
5.0
Likelihood to Recommend
4.0
Likelihood to Return
5.0
Other

Es bilingüe, lo que ayudó a poder entender con más claridad el procedimiento de la operación en mi idioma. Contestó todas mis dudas y me explico À detalle todo.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

Doctor Genesis Millán was very professional. She took the time to explain me everything including she went back to check my history records to make sure to answer every single question.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
4.0

Everything was a normal well woman experience, other than not being asked when my last period was. It seems as though someone assumed that because of my age, I was menopausal...which I am not. Age is a number, not necessarily indicative of stage of life.

4.8
Bedside Manner
5.0
Wait Time
4.0
Value for Price
4.8
Care & Concern
4.9
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

[Rating Only]

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

She explained everything clearly. Very specific, checked my records for better understanding, made me feel like she wanted to make sure we got answers which I like.

5.0
Value for Price
5.0
Likelihood to Recommend
5.0
Likelihood to Return
5.0

Dr. Genesis Millan-Serrano was very informative and explained to me all my options.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return

Very knowledgeable and explained everything involved in the procedure and answers all of my questions and addressed my concerns.

5.0
Value for Price
5.0
Likelihood to Recommend
5.0
Likelihood to Return

Doctor was knowledgeable and well informed about my problems.

5.0
Bedside Manner
4.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
4.3
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
4.7
Facilities & Amenities
5.0
Likelihood to Return
About Genesis Millan-Serrano, MD

Dr. Genesis Millan-Serrano grew up in the Isla del Encanto, Puerto Rico, where she earned her medical degree and completed her residency training in Obstetrics and Gynecology at the University of Puerto Rico. She is board certified and a Fellow of the American College of Obstetrics and Gynecology. She provides comprehensive care across the full spectrum of women’s health, with experience in routine and high‑risk obstetrics, complex gynecologic conditions, and minimally invasive surgery, including da Vinci robotic‑assisted procedures. Dr. Millan Serrano is deeply committed to delivering compassionate, high‑quality care in a supportive and welcoming environment. She is fluent in English and Spanish, allowing her to connect with and care for a diverse patient population. Outside of the office, Dr. Millan Serrano enjoys traveling, watching movies, hiking, learning new skills, and spending meaningful time with her family.

Capital Women's Care: Division 36

Hagerstown, MD
Phone
(301) 665-9098
Location

1165 Imperial Dr., Suite 300, Hagerstown, MD 21740