The doctor always gives me very detailed and friendly explanation of my questions.
Dr Kong and her nurses are very nice and caring
Proficient explanation of status of current physical condition, and professional treatment with warmheartedness.
Love my doctor (Grace Kong) and the care she provides. I didn't give a 5 because the main reason for my appointment was the 20 week ultrasound. I find your ultrasound equipment a bit dated. Didn't provide a 3D shot, very small screen. And the technician couldn't take good pictures of the front/face/heart of baby because he was facing down. I feel like she could have done some things to make him move so I don't have to come back.
Everything went as smoothly and quickly as it possibly could
Dr. Kong took the time to speak to me about my concerns.
This is my first pregnancy, before my last visit I never got an ultrasound done or visited a doctor to see what was going on with the baby's due to moving states and timing. Again, this is my first pregnancy, I have never gone through a process like this. My first appointment , I arrived And was given clear instructions about filling out paperwork and throughout my appointment the nice ladies were telling me what they were going to do throughout the appointment, so nothing was a shock to me. The timing of everything was very accurate which I really appreciate. The appointment times started exactly when I was told they would. Everything was just great and went smooth. Professional and friendly environment :)
Begins with staff. Very pleasant and welcoming. Dr Kong is the bomb, best Gyne I've ever had.
Professional and personal
Friendly staffs, well organized system.
All staff were nice and I felt welcomed. The facility was clean and mostly I could have doctor and nurse who could speak Korean.
Very professional. Caring environment.
Always attentive, generally on time. Feel like my feelings and concerns are respected and responded to honestly and adequately. I don't feel like a number on a conveyor belt.
Dr Kong is great and has great bedside manner.
I'm very satisfied with the office, equipments, and online portal system.
Staff and Dr. Kong is super kind.
I had had a miscarriage a few weeks prior so I was uncomfortable with the fact of going back so soon but Dr Kong and all nurses were so welcoming, I felt much better after their friendly greetings
The intake process was amazingly smooth and concise. That place is a well-oiled machine, but with personable employees who give you eye contact and explain things well.
The doctor and the nurse are kind. It was also good to hear detailed explanations in Korean.