I researched the group and the clinicians and was impressed by the reviews I read. I did see other providers if Dr. Kong was out of the office and they were all wonderful. Communication with the clinician very easy. Dr. Kong is very thorough and made me feel very comfortable during my pregnancy.
The staff was kind and fast with getting me in and out.
The doctor is very patient and she really listens to me. To me she seems to care about her patients. That in itself makes me feel very comfortable with her.
Dr. Kong is an excellent doctor! She's extremely thorough, knowledgeable, informative and comprehensive in her approach! I feel comfortable asking questions. I come away feeling she has my best interest at heart!
Dr. Kong has a warm and calm personality. She explains in detail what she is doing.
She listened me and answered my questions.
The office staff is friendly and helpful. Irvine is not as congested and the wait not as long as at the Laguna Hills location.
Visit was done in a timely basis. Doctor was very approachable and asked multiple times if I had any questions. She was excellent on explaining what she was doing and what the next steps would be.
Dr. Kong does a great job explaining procedures and is very attentive. Gives me time to ask questions, replies on the patient portal quickly.
Dr. Kong and the staff are very nice and accommodating to people; they're all excellent, especially Dr. Grace Kong.
Got in on time. Mary Lou was a pleasure to work with. Dr. Kong listens. I never feel rushed. She is so kind.
A very thorough and efficient examination.
The staff and physician were accommodating to the obstacles that got in the way of my scheduled appointment.
Listened to my concerns; took time. Thanks!
Everyone was really professional from the front office to the Doctor made me feel really comfortable.
Everyone is always pleasant and the check in until you see the doctor is always prompt.
I have been quite satisfied with Dr Kong so far because she is very caring and listen what you are telling her. Basically, I had an IUD for about 2 years and I wanted to remove it because I had so many side effects. The problem is I also have endometriosis and Dr Kong always tries to find solutions. The first attempt to remove the IUD failed unfortunately. But right after, despite her busy schedule, Dr Kong took the time to talk to me which I really appreciate. I was stressed out because if the second attempt would fail, I had to go through surgery. Fortunately, I went through an 'endosee' and it worked. And the endosee was scheduled only a couple of days after. Overall I found the whole experience good and everybody would be nice and accomodating. I really like Dr Kong. You can tell she cares about her patients.
Dr. Kong takes the time to answer questions and explain procedures.
Dr. Kong is extremely professional and personable and knowledgeable and spends time listening and providing great care.
Doctor Kong is always nice and kind. She explained easily to understand about my health. Thanks!!