Dr. Kong and the office workers are so knowledgeable and make me feel extremely comfortable.
It was so good to see Dr. Kong again! I hadn't seen her since my 6 week post partum exam. She is so kind and makes me feel so comfortable.
Very professional, knowledgeable and detailed oriented when it comes to explaining things I have questions with. I am very happy with Dr. Kong! The staff is friendly and welcoming!
Dr. Kong is very kind and she spent time talking with me for my questions and explained very clearly in Korean. She is an excellent doctor that I can recommend to others.
Test and procedures explained well. MD's examination very thorough. All done in a day. Great experience.
Dr.Kong's kind,clear and detailed explanation.
She explains and understands my condition in detail. I suggest a specific alternative to my question. Her treatment is very comfortable.
Customer care is awesome.
everyone was very professional and kind
Thorough, beautiful facility
Beautiful new location, front desk girls were SO NICE (not my experience at previous location) super quick appointment and doctor was friendly as usual & happy to answer all my questions.
Doctor and staff were very attentive and through.
People were friendly, visit was efficient and stress free.
She's very kind and nice.
Dr. Kong is great and I really like the new facility.
The staffs are very friendly.
Nice staff, nice doctor
Very good doctor, and very helpful.
Caring staff and Dr Grace was timely and provided ample time with me on my procedure, along with answering any questions I had.
Dr. Kong is always pleasant and efficient... and cares about me as a patient and person.
I have been a patient for over 40 years at this medical group when it was only 3 physicians. Martin, May and Ramsey. My care has been excellent and would not consider going to another medical group.
Kind and social distance.
My provider spent time talking through pros and cons of various birth control options. She addressed all of my questions and concerns and I never felt rushed.
Best Dr. Grace Kong and Best Nurse
Less time waiting.
Multi lingual, explained detail, organized, hear you very friendly.
They got my in quickly and they took their time listening to my needs.
The waiting time was short.
The doctor apologized for the delay due to another patient having a lots of questions. She also thanked me for my understanding.
Clean and nice parking lots.
Always great and very fast.
kind staffs and doctor
Clean new building, quick check in, awesome knowledgeable Doctor and quick efficient appointment!!! EVERYTHING!!!
The doctor was so nice to explain everything I asked.
Dr. Kong is a great doctor and always takes time to check in with me and provide great knowledge and insight.
They were kind.
The facility was clean, nurse was friendly, and doctor was professional and attentive.
Friendly and efficient front office staff and nurses. Good explanation of process and next steps.
Everything was great, just like with my past visits.
Kind and nice.
Front office staff was very friendly. Answered all my questions and was very patient. Also Dr. Kong took time to answer all the questions and listened.
Really like Dr. Kong. She is pleasant, thorough and answered all of my questions.
Very knowledgeable and thorough physician. She addressed my concerns and provided options for treatments. Additionally, I was informed of test results very quickly which is greatly appreciated.
Doctors and staff are being proactive, professional, friendly, and caring.
Doctor listened to my concerns and addressed my problem.
Doctor has enough knowledge. All of workers are kind.
Have been going here for 15+ years... always had a decent experience. I particularly appreciate the strict precautions in place for COVID. My husband is at high risk and we are taking it very seriously. Thank you for all that you are doing to make it safe.
Dr. Grace Kong always very thorough about the Women's annual visit; extremely professional and pleasant. She reviewed my recent Dexa Bone Density and Mammogram and went over the results with me. Nurse, Evelyn, also very kind and professional for the pre-check in of weight and blood pressure. Front Desk and check-out gals helpful and sweet!
Check in online before visit was convenient. I didn't wait very long in waiting room. Dr. Kong is super nice and listens to all my questions.
She was friendly, cordial, knowledgeable and answered all my questions.
The office is very professional.
A very kind nurse and Dr. Kong, I trust them a lot, anytime!!
The staff and Dr. Kong were very nice, as always. Dr. Kong answered all of my questions and explained what to expect from the appointment prior to beginning.
Dr. Kong is very attentive and helpful. She is approachable and easy to talk to.
Everything you need to know and how to take care of me.
I've been seeing Dr. Kong for the better part of 13 years now. She has always been extremely kind, caring, thorough, informative, and made me feel comfortable every step of the way. Most importantly I trust that she is giving me the best possible medical advise and care.
Attentive and pleasant every time I have my appointment. Staffs are friendly.
Safety, respect, caring staff and doctor.
Doctor really takes the time to listen to concerns and explains everything thoroughly. Makes her patients feel comfortable.
I was very happy with my experience with Dr. Kong. She was thorough and very professional.
I like Dr. Grace Kong she's kind & compassionate.
The Doctor was on time. The staff was really nice and helpful. Dr. Kong was very caring and answered all my questions.
She was so kind and wonderful, caring. She spent enough time to explain for me.
Dr. Kong is a wonderful doctor. She was patient, answered all my questions, offered different options, and explained everything she was doing. I was taken back and seen quickly.
Staffs are kind and Dr. Kong provides enough explanation about my condition.
I received an email about my results and treatment on Friday afternoon. I didnt see this until late Friday night when I replied with a question about the prescription I was to take. I didn't get a response until Monday by which time I had already taken the medication wrong. I would have appreciated a phone call on Friday instead of an email. Your staff should have known that being closed over the weekend I would not give me a chance to ask questions until 3 days later. This is really poor patient care. I love Dr. Kong but you need to stay closer to the client specially when there are positive findings in the results.
They explain really good and they are really nice.
Grace Kong is wonderful. Never have to wait long, front desk is very friendly.
Dr. Kong is very knowledgeable and listens. She is professional and makes me feel comfortable. Also like how well organized this office is in checking in for appointment so your time there in minimal.
Attentive, caring and knowledgeable staff.
Seen on time and personal conversation.
Didn't have to wait long, Dr. Kong is quick, thorough and easy to talk to.
Doctor and all other staff at hospital were professional and kind.
I had three appointments. All were on time and organized perfectly.
Great rapport with Dr. Kong and nice medical assistant\/front office staff
I was seen quickly, the staff was friendly, and the doctor was great.
I researched the group and the clinicians and was impressed by the reviews I read. I did see other providers if Dr. Kong was out of the office and they were all wonderful. Communication with the clinician very easy. Dr. Kong is very thorough and made me feel very comfortable during my pregnancy.
The staff was kind and fast with getting me in and out.
The doctor is very patient and she really listens to me. To me she seems to care about her patients. That in itself makes me feel very comfortable with her.
Dr. Kong is an excellent doctor! She's extremely thorough, knowledgeable, informative and comprehensive in her approach! I feel comfortable asking questions. I come away feeling she has my best interest at heart!
Dr. Kong has a warm and calm personality. She explains in detail what she is doing.
She listened me and answered my questions.
The office staff is friendly and helpful. Irvine is not as congested and the wait not as long as at the Laguna Hills location.
Visit was done in a timely basis. Doctor was very approachable and asked multiple times if I had any questions. She was excellent on explaining what she was doing and what the next steps would be.
Dr. Kong does a great job explaining procedures and is very attentive. Gives me time to ask questions, replies on the patient portal quickly.
Dr. Kong and the staff are very nice and accommodating to people; they're all excellent, especially Dr. Grace Kong.
Got in on time. Mary Lou was a pleasure to work with. Dr. Kong listens. I never feel rushed. She is so kind.
A very thorough and efficient examination.
The staff and physician were accommodating to the obstacles that got in the way of my scheduled appointment.
Listened to my concerns; took time. Thanks!
Everyone was really professional from the front office to the Doctor made me feel really comfortable.
Everyone is always pleasant and the check in until you see the doctor is always prompt.
I have been quite satisfied with Dr Kong so far because she is very caring and listen what you are telling her. Basically, I had an IUD for about 2 years and I wanted to remove it because I had so many side effects. The problem is I also have endometriosis and Dr Kong always tries to find solutions. The first attempt to remove the IUD failed unfortunately. But right after, despite her busy schedule, Dr Kong took the time to talk to me which I really appreciate. I was stressed out because if the second attempt would fail, I had to go through surgery. Fortunately, I went through an 'endosee' and it worked. And the endosee was scheduled only a couple of days after. Overall I found the whole experience good and everybody would be nice and accomodating. I really like Dr Kong. You can tell she cares about her patients.
Dr. Kong takes the time to answer questions and explain procedures.
Dr. Kong is extremely professional and personable and knowledgeable and spends time listening and providing great care.
Doctor Kong is always nice and kind. She explained easily to understand about my health. Thanks!!
Fast and easy every time. Dr Kong is very nice and caring.
The complimentary valet parking and tram service were extremely helpful. All of the staff in Dr. Kong's office were extremely kind and helpful. Dr. Kong's assistant (MaryLu) really did a lot to make me feel comfortable. Besides being totally professional, I really appreciated Dr. Kong's warm and friendly personality. She made a difficult procedure bearable. Very satisfied with the entire experience.
Friendly staff, sparkling clean.
Efficient; Dr. Kong always takes her time to address any questions or concerns I have. She really listens, and is gentle.
[Highly satisfied with] The service, the kindness of all the nurses and doctors.
Korean nurse is so kind.
I really like my doctor, Dr. Kong.
Doctor was very patient and friendly. She answered all my questions. The staffs are very helpful as well.
Best friendly employees, very welcoming.
Everyone was very nice! Clean facility.
Kind provider and assistant.
Dr. Kong is always very kind and thorough when discussing care. She made me feel cared about and answered my questions.
Dr. Kong is always friendly and extremely professional. She has been my doctor for several years.
Minimal wait time and excellent front staff. I've seen Dr. Kong for several years now and I feel grateful to have such a knowledgeable and friendly physician. I've had many issues with my uterus and previous pregnancies and she has provided excellent care.
Dr. Grace Kong is very friendly and cool, and answers any questions clearly. And because she treats patients comfortably, her mind is very stable and trustworthy, and the nurse there is also the best.
Everyone is nice kindly.
Dr. Kong takes time to explain areas of concern.
I felt Dr. Kong was very knowledgeable and experienced. Also, I felt she genuinely cared about my condition.
Doctor was very understanding and very sufficient in placing the device.
Yearly visit to Dr. Kong and ultra sound office.
She is so gentle and kind. I feel she really cares about me.
Dr. Kong and all her staff made me feel easy, comfortable and actually cared for. I've never felt like that with any other obgyn doctors that I've seen in the past.
Staff were super nice.
Everyone from the front office staff to Doctor Kong herself were pleasant and accommodating. A very personal experience where I felt valued.
Love that everyone takes the time to give you the best treatment, answer all your questions and never in a rush.
Love my doctor and all the friendly staff.
Dr. Kong is very caring and gentle and smart! I'm very satisfied with this Doctor I wish everyone would be like her! I highly recommend her to everyone!
Dr. Kong is very thorough & gentle. She tells me what procedure she is about to do & always asks if I have any questions.
Professional staff & facility.
All the staff and Doctor Kong are always so friendly and polite.
Did not have a long wait and Dr. Kong is very thorough.
It made me feel safe that there were people taking temperatures of all the visitors before entering the building. Every employee was wearing a mask. Short wait time before I got called in for my appointment. Dr. Kong was very accomodating, caring, knowledgeable, and patient with me. Her nurse was also very nice.
Fast and on-time appointment.
no showing fee mandatory by unilateral suggestion.
Admire, respect and trust Dr. Kong. She's been my doctor for many years.
I submitted online check in service cause i don't want to waste time in office. My app. time was 2:30 and i arrived 10min earlier, however I had to wait 40-50mins.
Overall an extremely positive experience. The office seemed very organized and the doctor was running on-time (which isn't very common in this field). Staff was kind and friendly.
Dr. Kong was professional, told me what she was going to do before the procedure and what to expect afterwards. Straightforward & precise.
It was perfect.
Dr. Kong explained my forthcoming surgery clearly and addressed my concerns well. She was gentle in performing the biopsy.
Dr. Kong is very knowledgeable and gentle, talking me through what she was doing, I felt safe and comfortable during what is normally a very painful and awkward time.
Dr. Kong is an excellent person and physician.
I was seen in a timely manner, the office is clean and nicely laid out, my doctor and her assistant were both really nice and helpful.
She explained very well.
Dr. Kong is very pleasant and knowledgeable and caring
Always professional & courteous.
I have been a patient of Dr. Kong for last 10 years, I trust her with my well being.
I really like this office. The staff are always friendly, and Dr. Kong is the best! She is super knowledgeable but also very kind and patient. She never makes me feel rushed and always encourages me to ask questions. The staff are also great at follow-up and take care of things very efficiently. They respond quickly whenever you submit anything through the patient portal which makes things super easy.
Appointment went smoothly. No issues. Had my exam and was out of there. Got results in a couple of days.
1. Online check in 2. When I called the office, there is always a real person answering me 3. Friendly, helpful, and polite staff 4. Doctor Kong was professional, helpful, and explained everything in details
The doctor listened to my concerns and she was very thorough on her explanations. Making sure I understood everything that was discussed. Great customer service from front office staff, nurse, and doctor.
It was great to get everything done on one floor. Each person I met was so friendly and understanding.
She is so kindly.
She listened well, was understanding of my unusual circumstances, and had a good and gentle exam technique.
She was kind and informative.
Staff was friendly, all wore masks, enough space in the waiting room for social distancing.
Dr. Kong is the best. She always answers my questions and she is always friendly.
Everything was well handled including check-in process. The doctor took time to answer my questions as always.
I was worried about my English, but Dr. Kong was very kind. She explained well until I understood well.
Prompt, knowledgeable, friendly service.
Although my direct experience with technician and doctor were fine, the wait time was extremely long. I had to wait over 30 minutes past my appointment time to meet with doctor. It is difficult to plan rides and work meetings when the appointment times are not kept.
Very friendly and knowledgeable.
She is always extremely knowledgeable, warm and kind.
Dr. Kong took time to explain the ultrasound readings and my options, recommending a Uterine biopsy in the end. She also followed up with a phone call with the results of the biopsy and explained things thoroughly until I understood.
Really like my doctor
Dr. Kong is always great. She makes me feel comfortable.
I was worried about going to the hospital because of COVID-19, but I was satisfied with the idea that everyone managed safely.
Wait time was short, office was professional, paperwork was mostly done online & was convenient.
Everyone in the hospital was so kind and explained with details :)
Highly expertise, trustworthy, patient-caring doctor ever. And I like her staff who speak Korean. I missed her call couple times, but she called me back even after office hour and gave the answer for my questions. I really appreciated for their sincerity.
It was quick and easy, and I always love seeing Dr. Kong, she fully knows and understands my medical history and makes me feel confident with her care.
Dr. Kong is very knowledgeable and efficient.
100% satisfied with the provider.
Staff is always caring and efficient; professional and clean environment. I felt secure in the knowledge that extra precautions were being taken to prevent spread of Coronavirus.
Fast, efficient, clean, friendly, asked questions and knowledgeable.
Staff (Bo), nurse and the ultrasound doctor, and Dr. Kong explained every question I had in detail, being very patient with me while I was in the office. I felt comfortable asking questions and made me feel like recommending this place to my friends as well.
They were very calm and nice.
Consistent and on time.
The office staff was very friendly upon arrival. My wait time was not very long and as always Dr. Kong gave me a thorough exam, answering any questions or concerns I might have.
Dr Grace Kong and her assistant are really kind
Had a short wait. The office staff was very personable. I like my doctor
Staff is extremely kind and professional. Provider takes the time to explain and listen. I never feel rushed and feel my health and my visit is a priority.
Dr.Kong is always kind and explained detailed so I trust her.
Dr. Kong is very attentive and explains very well what is happening and what her recommendations are.
She is a good listener.
The friendliness and professionalism.
Everyone is very sweet, expert and helpful.
Dr. Kong is considerate and thorough, however, I'm still waiting for the results of my mammogram.
The staff at both locations, Irvine and Laguna Hills, are wonderful. They were very kind and were very quick to provide assistance.
The waiting room is clean, the front desk staff is nice, the restroom inside is clean, the doctor's assistant is nice, and the doctor is approachable and nice.
I absolutely love Dr. Kong. I have never felt so comfortable with a gynecologist before. She has a great personality takes her time explaining everything. Her assistant is super nice and friendly as well!
On time, easy check-in, love the online check-in option so you don't need to do paperwork, I did not feel rushed while seeing Dr. Kong. She was thorough and kind.
I really like Dr Kong. She's knowledgeable. She listens. She reacts accordingly and I like her a lot. Most importantly I trust her.
Pleasant & positive experience
Wait time is very short. Dr. Kong is very sweet and takes time to listen.
I felt like the front office people didn't want to help me. She was really good at collecting the copayment.
Very nice people.
Appointment was on time, got the questions answered.
Staff was extremely friendly from the moment I walked into the building and Dr. Kong was very informative and listened carefully to my concerns.
Dr. Kong is compassionate.
Dr. Kong patiently listened to all my questions and provided detailed responses. Her staff was friendly and welcoming.
Dr Kong is so wonderful, so patient, caring and kind. She makes me feel very comfortable and addresses all my concern. I love her so much she's also my daughter's OBGYN.
Grace was very patient and answered all of my questions
The doctor is very thorough, knowledgeable and takes time with each patient.
I have seen Dr. Kong for many years. She is a very capable doctor with a great bedside manner. She listens carefully and explains things very well.
Well explained during ultra sound
I feel like Dr. Kong really listens to her patients and doesn't rush through the appointment.
I had my bone density scan and mammogram on Dec 18, 2019. It is so convenient to have these scheduled back-to-back so they get done in only one visit. I was seen promptly and the technicians were great. These tests were done near the holiday. When my results were not on the portal by December 26, I sent a message through the portal and Terry Leone was very prompt in getting back to me, and asking another provider to post my results since Dr. Kong was out of the office. This was great service and I would like to thank Terry.
I'm always checked in quickly and seen within a reasonable amount of time from my actual appointment time.
No email or letter regarding bladder check and preparation at home. I am still waiting for test result. I got email but can't find out from portal web.
Dr Kong makes a real effort to get to know her patients. The ladies at the front desk are always nice. Ultrasound tech was nice.
Knowledge , explanation and understandings.
Dr. Kong is simply a wonderful & most caring doctor. Thanks.
Great customer service and patient care from front and back office staff and always great visit with Dr. Kong. She takes the time to listen and addresses any questions and concerns. I never feel rushed either.
Dr Grace Kong is AWESOME.
Employees are courteous and kind.
All the staff were friendly and the best thing was short waiting time.
Dr. Kong is an amazing OB. She always made me feel calm and always answered my questions that I had. Although she was not the one who in the end delivered my baby I will still want her to be my OB for my next baby.
Dr. Grace Kong is a wonderful doctor and I feel lucky to have found her. She takes her time during appointments and is kind and friendly and respectful; she is knowledgeable and explains medical issues or procedures very helpfully.
Dr. KONG was my OB through my pregnancy. She was caring, understanding, and listened to all my worries and gave amazing advice. I couldnt have picked a better doctor. She delivered my daughter, my healing went perfectly. Every way I needed her she was there. I will definitely have her in the future with my next child.
Well, I've had a few complications with my pregnancy and they have caught every single one. The ultrasound specialists are amazing, the specialists and Dr. Kong have all been on it. And gave me an extra ultrasound when it was medically necessary. I feel listened to and in the best hands.
Friendly, professional staff and did not have to wait long.
Dr. Kong was attentive to my concerns and provided excellent care.
Really nice front desk receptionist. Fast check in. Nice ultrasound tech. Dr. Kong always answers all my questions.
There wasn't a long wait and the Dr. was very helpful.
She is very thorough and answers all of my questions. She is also very prompt, meaning I was called at my appointment time.
Very efficient in every step.
Dr. Kong is always professional, understanding and adresses concerns. I have full confidence in her as my provider
I am so thankful to have Dr. Kong as my doctor. I had a missed miscarriage at 9 weeks, along with some other issues. Dr. Kong called me the next morning and fit me into her schedule that morning, after I found out about my loss in the ER the night before. She was so empathetic and kind, and patiently answered my many questions.
Dr. Kong is great.
Friendly front desk staff, minimal wait time, very professional provider who takes time to answer all questions. I feel like everybody in the office really cares about me.
The appointment was on time. The Dr. was very attentive and friendly. She answered all my questions with no rush.
Friendly and professional service by all employees that I encountered. Welcoming and caring environment.
Appointments were on time. Clean and welcoming waiting room. Friendly and helpful staff.
Was seen right away.
Doctor Kong is very nice and she always listens to what I have to say. She tries to find solutions. She is patient. I like her a lot!
I was seen in a timely manner and received great care.
We could fill in all the patient info. at home prior our appointment, and it saved time when we arrive for our appointment, also I don't have to wait too long my this doctor visit this time.
Dr. Kong is knowledgeable and caring. I couldn't be more happy and thankful to be in her care.
Confusing check-in procedure. I spent time filling out online forms, followed by check-in forms, which had a lot of duplicate questions. The staff at the front desk was clueless about which forms are needed.
Dr. Kong is very talented, friendly and spends enough time with me to make sure I have all of my questions answered.
Dr. Kong always listens to my issues and gives me great suggestions to try. I've been dealing with anxiety and she gave me better feed back than my PCP and what she suggested I try has helped significantly.
I value Dr. Kong's expertise as a physician, both clinically and personally. I feel blessed to have found her.
Dr. Kong always takes time to listen and provides excellent service.
Dr. Kong is kind to the patient and she explains well.
No waiting time. Knowledgeable and friendly staff and technician.
Dr. Kong answered and take care the I had
Dr. Kong was a great doctor and I healed really quickly from my c section.
I love the patient portal, staff is nice and courteous; answer promptly to messages and calls, questions.
Kind, knowledgeable Dr.
She explained my options thoroughly. Very knowledgeable. She did my biopsy with minimal pain
I had to wait too long without any explanation.
The staff was welcoming and friendly.
Dr. Kong always takes time to really listen to me and provide detailed and honest feedback and recommendations that are easy to understand. I never feel rushed and she is always very friendly, kind and supportive.
The staff was helpful, friendly, and efficient. Dr. Kong was knowledgeable, helpful, and didn't make me feel rushed.
Not a long wait time, quick acting staff
Very nice and kind staff.
Dr. Kong is always very professional, knowledgeable, experienced, and friendly. She listens with care and answers all questions. She is very personable.
I love Dr. Kong's nurse assistant Bo. She remembers me and what I've been through and is so sweet and caring. Dr. Kong came to me when I was in the ER and did emergency surgery. I appreciate her dedication towards her patients. I feel like she truly cares.
Kindly explained my current situation step by step, replied to my inquiry.
I love Dr. Kong. She delivered one of my daughter's and has always been very attentive.
Dr. Kong was able to explain the different treatment options I have. She was not rushed and I felt that she genuinely is concerned for my health.
Dr. Kong had reviewed my chart so she was familiar with me. She kindly explained everything she was going to do. She asked if I had any questions and answered them all. She was very professional and very patient. I am very happy seeing her each year. I used to see Dr. Martin for many, many years before he retired. I tried another doctor before Dr. Kong and I was not happy with her. Dr. Kong was my next choice. I am very happy with her!
Dr. Grace Kong took time answering my questions. My appt. was fairly punctual. My M.D. is such a gracious, personable ob-gyn. Professional. I will definitely highly recommend her to my friends!
I have been Dr. Kong's patient for last 10 years, I trust her opinion and expertise.
Appt. on time, efficient, questions and concerns answered by MD to my satisfaction.
Thorough exam and tests
Receptionist was very kind to me. And I got there a little bit early so I didn't waste my time. Dr. Kong is always excellent!
I had to wait almost 30 min or more to talk with my OBGYN. And then another 30 min or more to get blood drawn. It took me almost 2 hours. Kinda frustrating.
She is a experienced wonderful doctor.
The doctor took her time with me. She was helpful and answered my questions. I didnt have to wait over an hour after the scheduled time.
Nice and gentle.
Dr. Kong is so thorough and is an exceptionally caring doctor. Really listens to our concerns
Dr. Kong is very professional and answers all my questions. I have been going to her for 5 years and I was referred to her by a nurse. Also the nurses there are amazing. I am thankful to find a doctor where I enjoy seeing on a yearly visit.
Didn't have to wait long, quickly removed polyp found at visit
Dr. Grace Kong is the best doctor and her staff and support staff are amazing people, I love going to see them.
The health care providers were very kind and informative. It was my first experience at OB/Gyn office, but all of the staffs were very nice and easy to talk to. The doctor's office was clean, warm and cozy and had great ambience for patients. The waiting was not too long, and all the procedures were professionally done.
Staff was able to make an appointment immediately. Very pleased
Consistently always on time and friendly staff.
Grace Kong explained well about my symptoms and reasons so I can fully understand.
Dr. Kong takes her time, talks to me, explains anything I don't understand and reviews any concerns I have; she's kind, gentle, and listens.
Dr. was very attentive. I felt comfortable talking to her. She thoroughly explained to me about my health condition. I felt I am being cared for. Also her staff were very professional and caring.
Excellent doctor and facility
The doctor explained every step of the procedure she performed.
Dr. Kong is very knowledgeable and professional. As someone who is expecting for the first time, I also find her to be very calming.
Dr. King was very thorough and answered all my questions and explained each answer in great detail. She really made me feel like she had time for me. I could not be happier.
Dr. Kong is an excellent doctor. She's authentic, knowledgeable, thorough and responsive to all my concerns. I am extremely confident in her ability to diagnose and follow up on a procedure I have had. I highly recommend her!
Dr. Kong has been my GYN for years. She is kind, she listens, and does a great job treating her patients.
Didn't have to wait long to get my exam!
Great staff, provider, and location
Not too much waiting time, and the kind doctor and the staff. Specially so nice language service she was.
Courteous competent staff
I like the Dr. and facility.
Dr. Kong is always willing to take time for questions that I have. I never feel rushed.
The provider gave me good information and advice.
Very professional. Loved Dr. Kong. She was excellent. Also, I needed to get my mammogram and they literally scooted me right over and I got my mammo same day!!! I live in San Clemente and you guys saved me so much time!!!!
This was one of the first visits in which my wait time was less than ten minutes. I appreciate the timeliness. Please know that I know that sometimes doctors get behind because of patient needs, but typically I have been dissatisfied with how long I I have to wait. Kudos for a prompt appointment.
Friendly, explained everything well.
Appointment was on time, facility was very clean and decorated beautifully, front desk personnel were helpful, friendly and efficient
Dr. Kong really listened to me and my concerns/questions. I mean like REALLY listened! It's been a little bit since a doctor actually listened (looked me in the eyes and listened) to me. I felt heard, there were next steps given and I know she is looking out for my best interests.
Dr is not surgery hyped. Dr is kind and gentle, explained everything in a manner one can understand. Dr listens to your concerns and offers great advice.
Dr Kong throughly explained the procedure & with the different results, explained what to expect for the next step.
It was informative and quick
It was a basic annual exam for a woman of 82. The doctor seemed competent. Dr. Kong is new & I have only seen her twice.
All the doctors and nurses are very kind. And I am so happy that my doctor can speak korean! It makes me feel more comfortable.
Very professional staff.
Dr. Kong listened to my symptoms, took time to explain them, and together we plotted a course to help alleviate pre-menopausal symptoms that have been affecting me.
I really like Dr. Kong. She's personable and a good doctor.
Quality of service and on time appointment
She made me feel so comfortable and talked to me about everything she was doing. Very thorough on my options and next steps. I also had a great phone conversation with her.
Pleasant staff; nice office; I like Dr. Kong
My doctor is very kind and polite. I can trust her.
Short wait, efficient appointment. Needed attention given by provider.
Professional experience, answered my questions.
Dr. Kong is highly professional and aware of how to manage the office visit. Some parts of the exam can be physically uncomfortable, but she makes pleasant conversation that put me at ease and kept me relaxed.
Everyone was so kind and thoughtful, I normally dread my annual exams but this visit was great. Dr. Kong is the best!
First of all, Dr. Kong took her time to address all my questions and concerns. And secondly, the nursing staff who drew my blood for some testing was very attentive, gentle, and empathetic.
Everyone was kind and thoughtful.
I feel my concerns/issues are not fully addressed
Dr. Kong is kind, professional, thorough. My only complaint is that I had to wait a long time to get an appointment with her, but I suppose that's because everyone likes her.
I had to wait 40 minutes before being seen for a 10 minute appointment.
My doctor was so nice and experienced.
Doctor said she was writing down medication that can help me relieve the symptom. She forgot to do it. And I asked for the information via email. I haven't gotten any reply from the doctor's office.
She is professional and kind to explain.
All Korean staff and the provider, Dr. Kong, were kind and friendly.
Dr. Kong is very knowledgeable & experienced. She always makes her patients at ease during the examinations.
Bilingual Doctor is a woman
Appoinment was timely, no long waits
Dr. Kong and her Korean speaking staffs are very kind and helpful. And a good location and a clean place. No waiting time.
Dr. Kong is excellent!! She is very patient and takes time to explain conditions.
Easy making or changing schedules and minimal waiting time. Approachable doctors and quick responses during off hours. Compassionate and professional staffs, nurses, and doctors. Easy access for my medical records.
Doctor and nurses are very kind
Dr. Kong really cares and answers all your questions. You don't feel rushed and appointments start fairly on time.
I came in for an emergency appointment for a miscarriage. The office fit me in at the last minute. The staff was so kind and Dr. Kong was amazing
Dr. Grace Kong and Korean staffs are very kind, listens carefully, explains things thoroughly. I felt comfortable with faith and trust.
Everyone was nice and helpful.
It was my annual exam, and it was quick. I didn't have to wait for the doctor too long.
It took over 45 minutes just to get into the patient room
I went to the wrong location and they still fit me into the schedule.
Very kind and thoughtful explanation to the patient
We have delivered three kids with Dr. Grace Kong, and have loved every experience! This was the same! She is kind, listens carefully, explains things thoroughly, and genuinely cares about her patients. We highly recommend her!!!
Dr. Kong thoroughly explained my symptoms.
I was so impressed that the doctor was very kind and considerate, so I could feel relaxing when I talk to her. Moreover, her explanation was so detailed and easy to understand. When receiving her hand written card, I was so satisfied to meet her as my baby's doctor.
The group scheduled multiple appointments for the exam, bone density and mammogram. It was so efficient I was actually done with all three appointments before the third one was scheduled to begin. Amazing!
45 min wait time to finally meet with Dr. Kong
Dr. Kong and the nurses have been highly responsive to my questions related to my first pregnancy.
Friendly staff and professional and kind care of physician.
So comfortable, detail explained
The knowledge, kindness of the Dr. Kong.
Doctor and other staff are very nice! Especially Doctor Kong, explained calmly and professionally which made me relieved.
My Dr. is very thorough & explained and answered all my questions. Staff are efficient and on time.
Dr. Kong's kindness, reputation, services, her team, facilities and supporting. Everything is great, perfect and satisfed. Thanks
All people are so nice and kind.
Dr. Kong is amazing, timely and knowledgable.
Dr. Kong is helpful and thorough.
Short wait, great staff, knowledgeable and personable Dr.
Everybody was really nice to me. I liked Dr. Kong because she is very nice and she was very gentle with me. She explained things very well to me.
Dr. Kong is one of my top favorite physicians I have ever had. She is very patient and understanding and has excellent bedside manner. She is also very knowledgable and takes the time to explain my medical condition in a way in which I can understand. She is also very skilled and makes very good decisions regarding my medical care.
Professional and quick
Friendly and helpful staff. Doctor Kong is caring and amazing!
Very efficiently run. Friendly staff. Excellent communication in office and timely results by mail as I requested.
Quick service and good bedside manners
The provider answered all the questions I had.
Dr. Kong and her assistant go above and beyond providing excellent care and concern re any and all female needs. I trust her explicitly and cannot thank her enough for delivering two healthy beautiful babies, and executing multiple surgeries with extreme precision. I highly recommend Dr. Kong, always compassionate and astute. Thank you Dr. Kong!
professional and friendly
Thorough exam and addressed all my concerns
Felt very comfortable, safe, informed.
kind, friendly, Fast...
Friendly, nice service, doctor's experience
Dr. Kong was very kind & spent time with me & explains very clearly in Korean. I really like & respect her professionalism.
The staff are friendly. Dr. Kong is patient on answering my questions which is a reason why I chose her. I hope the quality of work will be the same for next year.
Dr. spoke Korean and she listened to me and explained the proper way.
Dr. Kong is amazing. Very professional and spends time with patient and family. I really appreciate it.
Everyone is always very pleasant and kind. The doctor sees me in a timely manner. Dr. Kong is knowledgeable and always helpful. I love this office. I have been going to OC Women's Medically Group for almost 20 years. I've never had a bad experience.
Revived kind and compassionate post partum care. All questions were answered thoroughly.
I liked how Dr. Kong was really patient and spent a lot of time answering questions.
Doctor explain good, easy understand.
The people are always nice and my tests were done quickly and explained well.
The check-in process went smooth. Wait time short. Exam was good. Dr. asked if I had any questions. It was a good visit!
Greeting good. Short wait. Good doctor
I didn't have to wait long and everyone was very friendly
Dr. Kong always spends the time to explain my health condition in ways I understand. She is very patient, kind, and knowledgeable.
Dr. Kong is amazing. I would recommend her to anyone.
Dr. Kong spent the time to explain my diagnoses.
Dr. Kong is thorough, thoughtful, and she takes her time to ensure I fully understand the procedure and my health. She is an amazing physician who promptly follows-up, and goes out of her way to ensure the best care for her patients. I have had biopsies and now I need a LEEP procedure and she took the time to call me on her vacation and left a message detailing her recommendation, she even moved my appt sooner. I highly recommend her.
I don't like the fact that the doctor brings in an assistant without asking my permission. I felt like my privacy was violated.
They didn't keep me waiting in the waiting room or the exam room for long
The staff was welcoming and helpful, doctor answered our questions thoroughly
Doctor was awesome very thorough and on time!
They are on time and I love my doctor!
I have been a patient for over 30 years. The medical staff is friendly, knowledgeable and professional. I trust my doctor and trust is everything.
I'm coming back for my second delivery with Dr. Kong and the group. I didn't have any issues or concerns the last time and so far none this time.
Dr. Kong is the best, along with the rest of the staff!
Quick and easy , nice staffs , over all ok.
They are kind and know how to treat patients like a human
Dr. Kong is my OB doctor for several years and she is always nice and kind to explain my case and also she listen carefully patient's health concerns and questions.
I do not feel being rushed in and out, the doctor spent time to answer my questions. Felt comfortable with doctor and nurse assistants.
I have seen Dr. Kong for many years and she is terrific. The support staff is excellent also. I really like being able to get my mammograms and bone density scans done at the same facility.
My recent experience with Dr Kong and the staff have been great. Dr Kong has been helpful by ensuring me that everything was going to turn out well and that I was in good hands. She was able to communicate with me exactly what will be happening and what to except in preparation for my surgery. She is extremely knowledgeable and has answered any concerns I had. After the surgery was complete, she communicated to my husband that everything went well. She was able to provide comfort and helped me feel confident with my decision of having surgery. She is a humble and very kind doctor who shows she truly cares for her patient. The staff have [been] extremely friendly, kind and courteous. I was able to feel comfort and ease during my stay in hospital. Thank you so much.
Everyone is very friendly and the office is tidy and clean.
All the staff were friendly at the time of the visit. I was most pleased to be able to speak in my language throughout treatment. Dr. Kong also answered my questions kindly.
The doctor always gives me very detailed and friendly explanation of my questions.
Dr Kong and her nurses are very nice and caring
Proficient explanation of status of current physical condition, and professional treatment with warmheartedness.
Love my doctor (Grace Kong) and the care she provides. I didn't give a 5 because the main reason for my appointment was the 20 week ultrasound. I find your ultrasound equipment a bit dated. Didn't provide a 3D shot, very small screen. And the technician couldn't take good pictures of the front/face/heart of baby because he was facing down. I feel like she could have done some things to make him move so I don't have to come back.
Everything went as smoothly and quickly as it possibly could
Dr. Kong took the time to speak to me about my concerns.
This is my first pregnancy, before my last visit I never got an ultrasound done or visited a doctor to see what was going on with the baby's due to moving states and timing. Again, this is my first pregnancy, I have never gone through a process like this. My first appointment , I arrived And was given clear instructions about filling out paperwork and throughout my appointment the nice ladies were telling me what they were going to do throughout the appointment, so nothing was a shock to me. The timing of everything was very accurate which I really appreciate. The appointment times started exactly when I was told they would. Everything was just great and went smooth. Professional and friendly environment :)
Begins with staff. Very pleasant and welcoming. Dr Kong is the bomb, best Gyne I've ever had.
Professional and personal
Friendly staffs, well organized system.
All staff were nice and I felt welcomed. The facility was clean and mostly I could have doctor and nurse who could speak Korean.
Very professional. Caring environment.
Always attentive, generally on time. Feel like my feelings and concerns are respected and responded to honestly and adequately. I don't feel like a number on a conveyor belt.
Dr Kong is great and has great bedside manner.
I'm very satisfied with the office, equipments, and online portal system.
Staff and Dr. Kong is super kind.
I had had a miscarriage a few weeks prior so I was uncomfortable with the fact of going back so soon but Dr Kong and all nurses were so welcoming, I felt much better after their friendly greetings
The intake process was amazingly smooth and concise. That place is a well-oiled machine, but with personable employees who give you eye contact and explain things well.
The doctor and the nurse are kind. It was also good to hear detailed explanations in Korean.
Everyone is amazing, on time as best as they can be considering nature of speciality, Doc is always great hands down.
Yes. Grace kong is always patient and nice. She takes the time to explain.
Dr. Kong listened to my concerns (good listener) and answered all my questions (good feedback).
Super nice staff, received all information I needed.
Dr. Grace Kong was great - very kind, patient and approachable. It was my first GYNO check up and I felt very comfortable with her and the information she provided me.
Everyone in the office was very warm and welcoming. Dr. Kong, as usual, had incredible bedside manner and explained everything thoroughly. All my questions were answered with great care.
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