Dr. Chen had an emergency and her office staff got me another appointment as soon as they could.
The new office is even better than the previous Irvine location. Signs were placed that made the new office easy to locate. It's also more convenient to be able to have the mammogram done at this location since it's closer than the Laguna Hills location.
Dr. Price has great bedside manners, she actually listens to my concerns and very knowledgeable. Takes her time to explain and I don't feel rushed. I trust her.
I was able to be seen quickly. The office was clean and staff in front were nice. That is always important
Dr Price is very thorough & extremely caring. She is what every physician should be like. I've only seen her twice now, but I'm looking forward to all my future Well Woman checkups with her.
Susan is the most amazing and awesome Dr. and her honesty and easy to speak to are so important to me. She is the best ever
I should say at This Dr. office from the front desks , nurse and Dr Susan Mandelsohn they are all wonderful people and give the best care that they can give, I am very happy to chose this Dr.. she makes sure the pt get the best treatment there if needed. I have this Dr. for long yrs.
For the most part, I was very happy with my experience with the overall visit. All the support staff was very kind, friendly and helpful.
Great MAs and Dr. Lo was very kinda and talked through everything with me.
I'm being treated by my provider for 12 years, I trust her, her judgment and her extensive experience
I was seen quickly and the person doing my mammogram was friendly and explained things well.
Everyone in the front office is so helpful and kind, Dr Priestley and her MA are so welcoming and made me feel comfortable and more than just another patient!
Taken back to room quickly and able to see provider in a timely manner. Provider was friendly, professional and helpful.
Always have an exceptional experience when I visit Teresa. She never rushes the visit and is always professional.
She was friendly and it wasn't too uncomfortable and it fit my schedule
Everyone was nice; made a less-than-pleasant visit as tolerable as possible
Dr Lam is extremely knowledgeable, is kind, and I felt valued/ not rushed.
Dr. Raffo is such a caring individual! She is always professional and takes her time to really focus on my needs. Dr. Raffo gives me her full attention and takes her time to make sure all my questions are answered. I highly recommend her and wish I could see her for her all my medical needs. She is amazing!
Dr. Mendelsohn is a superb doctor; I will follow her anywhere. The staff are always very nice and efficient.
Dr James was very attentive and understanding with my situation being a high-risk patient. He should great empathy in caring for me. I have had 8 kids, he is the only physician in all of my deliveries to check on me after discharge, which tells a lot about how he cares about his patients.
New office location was great. And I had my mammogram done right there which was so convenient! Usually I have to wait and make an appt. friendly staff!!
Professional staff , never a long wait and Dr. Koperek is absolutely the best.
Fast & efficient service. Appt. time were not that long to wait. Got called immediately right after I checked in. Staff were helpful & professional. I felt safe when it comes my health matter. Highly recommend this place.
Friendly, excellent, and highly professional. Supportive and listening staff is comforting. Very fast turnaround and punctual.
I just really appreciate Dr. Chung expertise and her gentleness. She is always very calm and detail.
Theresa was kind and explained her findings. I had a visit due to a mass I found in my breast. I was super nervous and Theresa put me at ease.
Dr. James is the best doctor I've ever met. He is extremely positive and professional, answers all my questions and explains all my options. This doctor restored my trust to other doctors. I feel very lucky that I was under his care during my first pregnancy.
I wish I was informed by the doctor of the post procedure process and what to expect.
Was taken in on time, the technician was efficient and explained things thoroughly.
The location is convenient, the process from checking in, wait times, and checking out is a breeze. The staff is always friendly. The environment is clean and quiet.
Appointment on time. Good interaction with the provider. No billing issues.
The doctor was caring, listened to my concerns and gave me confidence in her as my surgeon for my procedure.
One stop shop for all necessary tests. Fantastic doctor and friendly staff. Beautiful, relaxing office.
The office was well organized. The provider was very thorough and detailed. She listened to my concerns and was very nice.
The knowledge, experience and care from Dr. Price, the sonogram techinician and the medical assistant was great. They are very professional, caring and informative.
Dr Winter is both skilled , professional and deeply caring. He has earned my high praise . I am referring my dearest friends
I did not have to wait and was seen at my appt time. I have been seeing Dr Priestly for several years and always have a good experience
Dr. Kong and her staff are professional and are all nice. They are very focused on their patients all the time.
The nurse who did my mammogram was very kind and explained everything as she was doing it, as was the nurse who did my pelvic ultrasound. Very wonderful group of caregivers
I've been going to Dr Koperek for over 20 years and loved the new office in Irvine.
Office staff were spectacular - efficient, friendly and welcoming. Dr. Johnson was thorough, explained everything she was doing, she was friendly and made me feel relaxed.
Dr. Priestley took a lot of time to go over my ultrasound and answer my questions
All of my tests were done in the same facility, actually on the same floor. Fast, courteous, and Dr. Price and her staff are very friendly and efficient.
Dr. O'Toole took the time to walk me through my first pap smear. I was extremely anxious however, she made me feel immediately at ease and talked to me to take my mind off of my nervousness. She is extremely gentle and kind.
The Foothill Ranch location has everything in one location- imaging, lab, etc.
Dr Lam is great. She always makes me feel comfortable and never rushed.
Prompt service and absolutely love Dr O'Toole always! She has been my only scheduled on/gyn for over 30 years and truly adore her kindness, gentle spirit, superior expertise as my physician, always personable and stellar bedside manner.
Organized, clean and thorough office experience I have had Dr. Chung for years and have always been confident with her services.
Dr. Norris-Walsh always takes time to go over all needed information and to answer questions. I never feel rushed or brushed aside like with some of the other providers.
Dr. Priestley listened to all my concerns and provided very good care and treatment options.
I really like Dr Chen. She is knowledgeable and I feel I can discuss my issues with her. I'm going to stick to her. I love Dr Raffo too but she is so busy, hard to make appointments with her. Best of all, I didn't have to wait to be seen. I was called in immediately, then seen, then out the door.
Dr.Price was excellent. She's really good at her job. She always took her time to listen to me and answered all of my questions. And the staffs were friendly and they kept appointment time perfectly
Dr. Johnson was professional and made me feel comfortable with the procedure.
I had two visits, one to see Dr. Chiung and one for a mammogram. Dr. Chung was a caring and concerned doctor about my health. Also the technician who did my mammogram was super professional, kind and gentle, Marzieh Alaei made this dreadful annual experience a pleasant one!
Dr. Johnson is professional, knowledgeable, thorough and friendly.
Teresa Whitman is excellent! Ahe is knowledgeable, understanding, and calming.
She is an amazing Dr, giving the best care and is so kind and caring
The questions I had were informative & answered in a professional manner
I've been seeing Dr. James for four years and really appreciate him.
The appointment check-in was efficient and quick. The appointment was on time. Dr. Heidi Cough was very thorough and informative.
I am ALWAYS happy with my experience with each person I interact with at my appointments. Its a very easy, pleasant experience. Everyone is very very nice. That makes all the difference in the world.
It was incorrectly entered that at least one parent had a hip fracture, which is untrue. Also it was stated that I drink an average of 3 alcoholic beverages a DAY!! I drink 1-2 glasses of wine a week. I have tried several times to get the report corrected and it is still not done. I am a long time patient of Dr. Winter and I am extremely upset. This report was sent to a new doctor, which is very concerning. Now I am wondering if the bone density information is also incorrect!
I love Dr. Kong. She's kind and very informative and makes sure to take the time to answer all my questions and concerns. I love that there's 2 locations that we can schedule appointments at as well.
Staff members are friendly. My doctor DR. Kenneth James is friendly. knowlegble,and professional.
This was my first mammogram, and I did not know what to expect. The technician who did the imaging was very nice and informative. The process was fine, and results aside, everything was ok. I do want to comment on the timing though. I had the imaging done first thing Monday morning. My results were abnormal, which was very disconcerting. And I had to wait til Friday midday to get someone to speak with. I think this was an exceptionally long time full of anxiety and stress (almost a whole work week). I understand that the staff if super busy, but I had to call repeatedly to speak with someone, and even then the only reason I finally got the person is because I called again. They called me 1 time (which I missed for a work reason), and never called me back. I feel like this experience made the whole process feel negative, although everyone was very nice and helpful. It may be something to consider when you are dealing with patients with negative results on their first time for a process.
I dislike the facility. Not sure why a new building would have been designed the way it is. It's not pleasant. Additionally, 2 weeks later and I have not received my results.
Teresa was amazing! I worked primarily with her. Words can not express how thankful that our paths crossed. She made this uncomfortable situation manageable. Melissa was so supportive and companionate- beautiful soul. Teresa had to bring in Dr. Winters since I was so complicated- he was great too.
The office is beautiful and not crowded. I was seen very promptly. Dr. O'Toole is wonderful and very caring! She listens to me and explains things well! She talks through options with me. I can't say enough positive things about her.
Staff is friendly and efficient. The ultrasound tech was very gentle and made it comfortable
Noreen deeply cares about each patient. She is very detailed, always refers to my history, and is proactive in my care
Dr Price is always very thorough. She is up to date with current medical advancements/procedures and makes great recommendations.
I've always been happy with Dr. Norene Walsh's professionalism, kindness, and support. She is very knowledgeable, positive, and caring.
Have been with my Gynecologists' for more than 22 years. It always has been a pleasant experience
Dr. Johnson is just so kind and personable. She was amazing during my prenatal care and is just the same during my postpartum care.
The doctor arrived on time, listened my concerns attentively, and suggested the further testing. The results got updated promptly on line.
Beverly was very thorough. She wanted to know more about me and took the time to actually talk, not just get the exam done and get me out of there.
Dr. Patel is kind, honest and to the point. She tells me what to consider in order to make an informed decision. She did a great job on my cesarean. Incision cut was minimal, therefore I recovered quickly. I'm very happy that I went with Dr. Patel.
The staff along with my doctor were very personable and genuinely cared about you and how they performed their job
Dr. Peters listened to me and diagnosed an ongoing problem I've had. She treated the problem and gave me important suggestions that helped me cope with symptoms and prevent future problems. She was caring and smart.
Dr Norris Walsh is not only a great Dr, she really cares for you as a person not just a patient. I look forward to my annual appt just to catch up with her!
The entire experience went very smoothly; the check in process and the mammogram were very efficiently managed. There was barely any wait time, so I appreciated the fact the whole process was very respectful of my time. It was certainly a record in terms of the quickest mammogram appointment I've ever had!
As a new patient, I found Dr. Chung knowledeable, a good listener, thorough and easy to converse with.
Timely visit, clean and welcoming environment and professional staff.
Dr. Chung is an amazing doctor and helped me through some very difficult issues as a cancer patient who was experiencing frequent infections. She is very knowledgeable and does a great job of tailoring the treatment plan to the patient's needs. Thank you, Dr. Chung!!
I've been going to Dr. O'Toole for years and have built a great relationship with her. She's always so helpful.
On time, efficient office/support staff. Carolyn was pleasant and spent time with me.
The technician was very friendly and patient, made me feel very welcome. Thanks so much.
Dr. Raffo is the BEST. Very Professional and Genuinely cares. Have been really able to trust her wisdom over the years. Also, the Ultra Sound tech, Lisa, was outstanding. I feel confident I am getting the best medical care- especially with unusual health issues that tend to occur.
Very cordial nurse; great doctor (Ken James); and, a beautiful, new office. What's not to like?
Dr. Priestley is thorough, professional, and never seems in a hurry to get you out of the exam room. She is friendly and kind. It is very convenient to be able to schedule your mammogram on the same day.
Dr. Mendelsohn is always very easy to talk to about any issues. She explains things thoroughly and has a wonderful bedside manner.
I was seen because I had a fractured pelvis and was having green discharge. I was given an appt that day . Dr O'toole was very good and very cautious of my fracture. I received very good care throughout the entire appt and overall experience.
This facility is extremely easy to get to. There was minimal weight time in the lobby or in the room. The doctor took his time with me and I was able to get a mammogram at the same time. So convenient. Everyone was very friendly and professional.
Doctor explained what she needed to clearly and responded to my comment in the same manner.
The OCWMG not only meets but exceeds my expectations. The quality of my care over the years has been excellent, and when something is questionable in the results of my screenings, the follow-up has been thorough.
Dr. Mendelsohn is a wonderful doctor. She is caring, thorough, patient & extremely knowledgeable.
Dr. O'Toole is very sweet and takes her time to get to know her patients which is so important! I had a wonderful experience and I am so glad I went to see her.
[Highly satisfied?] Yes. I'm always satisfied with my experience with Dr. Price. I've had horrible OB experiences in the past where I was mistreated, neglected and didn't feel important. Dr. Price always answers my questions in detail and leaves me walking out with confidence and a smile on my face. I'm SO thankful I found her!
Quick and easy check in, timely service, and friendly, thorough care.
I had appointments for mammogram, bone-density and exam and all completed in my appointment time.
Dr.Koperek is very thorough, friendly, experienced. I trust his expertise.
Dr. Norris-Walsh has the best bedside manner. She always remembers me and doesn't rush me and really listens to my concerns. She's always prompt to investigate and get to the bottom of my health concerns. The back office staff is always so personable and understanding. The front office staff is always helpful and welcoming.
Dr. Koperek is wonderful. He is so kind and makes me feel comfortable during an uncomfortable time.
Every time I visit this office the people working there are very pleasant, and efficient.
Dr. Johnson is kind, courteous, knowledgeable, thorough, thoughtful, and takes her time with my exam and answering my questions.
Loved the doctor. She was thorough informative and caring. I never felt rushed, she answered all my questions.
They had my appointment running on time, the waiting room was clean, not crowded. my information I did on line was on hand and did not have to redo it again there.
Love Dr. Mendelsohn and everything about the care she gives to every patient.
Just love Dr Lam. She caring and gives straight advice that I can trust.
The office was running on time for their appointments. Also it was nice that there were not a lot of people in the waiting room.
Dr. Price is always friendly and personable. I never feel rushed when I ask questions.
Mary O'Toole is the nicest doctor I've ever been to. She listens and always does a thorough job with testing, answering questions and advice.
Great office and wonderful staff and doctor. You feel right at ease when you visit unlike many offices that I have been to, which can be sterile and unfriendly.
Jan was thorough and professional. She was terrific and caring. Dr. Kong referred me for the ultrasound, and was very reassuring. She listens and cares about her patients.
Very clean and cheery environment. Loved the ocean decor and peaceful environment. The staff was friendly and warm. Brittany did an outstanding job with my imaging. Dr. O'Toole is always warm, kind, gentle with procedures and patient. I was even asked if I wanted a warm robe prior to my imaging. Felt very pampered.
Everyone is very professional. Appointment is on time. Not a long wait time.
Excellent provider, great ultrasonographer. Liked the convenience of having my ultrasound in the same facility as the visit
I was taken on time, the technicians performing the exam were kind and courteous. I had two different exams and one was scheduled right after the next. everything ran like clockwork and the Dr. came in after ad gave me a full explanation. It could not have been handled any better.
Dr. James is a gem. He's funny, knowledgeable, and receptive to concerns. Love him.
Jessica is thoughtful, reassuring and a wealth knowledge. Answers all my questions. I never feel rushed.
The office made an appointment which I attend to see the doctor but I didn't have any issues the doctor talked to me and went over my history with my exams results which she has talked to me previously the doctor didn't have any news for me she repeated the same as she had talked to me before I wasn't happy at all I didn't need to have this appointment . I really Like Dr O'Toole she is very professional but I think she was also surprised why I was attending another appointment since I didn't have any issues.
I can be open to Dr. Patel. She makes every visit comfortable, she takes her time understanding my questions and concerns, and she always makes me feel relieved after leaving. I appreciate her time and always looking out for my best interest. Thank you :)
Beverly asks insightful questions, listens well and takes time to explain things. She is professional, patient and friendly.
Kind and efficient staff, no long waits, pleasant attitudes, knowledgeable at every level of the experience.
Dr. Lo is a competent, caring and very personal OB/GYN. She takes her time to address all healthcare concerns and has wonderful recommendations for all the items we discuss! I would highly recommend Dr. Lo!
Parking was easy, facility was new, beautiful, and easy to navigate.
Dr Patel, (and everyone else I had contact with),was extremely kind, considerate and gentle while being professional and thorough.
Dr. Raffo always takes her time and explains procedures and discusses my well being
First time at this location - Very nice and easier to get an appointment with my provider.
Everyone was very compassionate and kind. The Doctors took the time to explain everything and talked me through everything.
I Love Carolyn!! I am so at ease with her she is a wonderful person and treats me like a friend. She remembers me as her patient and my exams are simple and exiety free!! I always recommend OCWC and tell them the high quality of care I receive and about Carolyn. I won't go anywhere else!!!!
Dr. O'Toole is one of a kind, sweet, and patient. She has a calming vibe about her.
The ease of scheduling, the friendliness of the nurse and doctor, the openness of communication
Dr. O Toole really cares and listens and makes you feel very comfortable.
Came in for postmenopausal bleeding. Dr. insisted on doing a biopsy at my appointment. Results of the biopsy revealed stage I cancer.
Dr. Chen is thorough and personable. She took the time to address my issues.
The doctor and staff are professional. Dr. Raffo is a great doctor and very personable.
Felt Dr. James gave me the time and attn and addressed my concerns
Had to have biopsy. Dr. D explained everything thoroughly and made me feel as comfortable as possible
Took me right on time... the tech was good about explaining the process. My doctor, Dr Winter received the results quickly and discussed the findings and options.for treatment. The results were also located on the website Dr Winter had me sign up on so I could check it myself along with some of the images. Well done everyone!
Dr. O'Toole provided great quality of care from the very beginning of my first pregnancy. She cares about her patients and more importantly listens to my needs and concerns. I'm grateful to have chosen Dr. O'Toole as my OB.
Dr. Price is amazing. Always answers my questions, helps put me at ease. Love the open feel of the waiting room at the Foothill Ranch location. Everything is nice, new, and clean. All the staff are amazing.
Staff members extremely professional & kind. Office, too, was extremely clean, refreshing & relaxing environment. Technician so kind.
Been seeing Dr. Winter for over 20 years. He's a great physician and very personable. Always has time for questions and answers in a manner you will understand.
I have been a patient of Dr. O'Toole for many years and I have always had a positive experience
The nurse was very nice and detail oriented. Dr. Chung is very professional and answered all of my questions.
Dr. Mendelsohn is very thorough and professional. Her assistant and her transcriber are also very professional. I have been a patient of Dr.Mendelsohn's for over 18 years.
I was very thankful that the doctor explained what he was going to do/doing the whole time. It was my first appointment and I was nervous.
The staff is great, and the doctor is thorough, easy to talk to, and not rushed.
Dr. Priestly spent an adequate amount of time with us (my daughter as a new patient) and answered all questions.
Doctor Lo is great! She explained everything and helped me feel at ease with the changes my body is going through.
She was very very thorough and attentive and made me feel like she had all the time in the day to make sure I had all my questions answered
Dr Chung well communicated with my problem and very caring. Love the new breast mammogram machine and speed.
Always gives explanations and suggestions about curing my problem.
Dr. Lo was awesome and very informative. However, the ultrasound lady was not very friendly. She seemed like she had a long day and was just trying to get the ultrasound over with like super routine.
Dr Koperek is experienced, thorough & compassionate to me. Very happy & lucky to have him as my obgyn.
Dr. Heidi Cough always listens to my concerns. There's never a rush feeling yo get to the next patient. Very understanding
Dr Lo is thorough and friendly. Reception is good at timing schedules for low wait time.
Dr. Chung addressed my concerns with her usual expertise and knowledge. I really like having her as my doctor.
The appointment process was very smooth and I didn't feel overly rushed. However, the wait times were long - longer that the ones at Laguna Hills.
Dr Chen took her time . We discussed my gynecological information thoroughly. She made me fell safe abs comfortable.
She is very caring person and I always asked lots of questions but she always explain well so I can understand.
Dr O'Toole was professional, knowledgeable, courteous, and attentive. She explained what she would be doing and took the time to answer my questions.
It really seemed like nurses and Dr. Linda Chung truly cared for the patients.
Carolyn is amazing!! She always knows how to fix any problem and knows all the answers
Dr Lam is an amazing doctor and she is very helpful and informative
Dr. Kong takes her time to answer questions and never rushes through my appointments with her. She is caring, listens, and thorough.
Infection and pain seems to continue after 6 wks. Trying multiple medications at the moment but seems to be slow to resolve. No follow up was scheduled.
I had a terrible time finding your location. I was misled by several people on site. I was very satisfied with whoever helped me find my way. Also satisfied with technician.
Was able to get a mammogram, bone density test, and see Dr for my annual exam in one spot.
Nice waiting area with professional staff. Dr. Mendelsohn and her medical assistant Vanessa are fantastic to work with and take the time to answer all questions and provide very thorough information. I feel Dr. Mendelsohn always has my best interests in mind and is never in a rush.
The technician wasn't friendly! I don't want to have any appointments with her!
Beverly is so thorough and listens to everything you say. I will miss her as she told me she is retiring.
Dr. O'Toole takes the time to listen to my questions or concerns. She answers all of them so I can understand. I don't have a long wait time before being called back.
Appreciate Dr. Mendohlson's thoroughness and interest in answering all my questions. Does not seem rushed.
The front desk at imaging for my first ultrasound was unbelievably rude. I, without knowing, brought my son and husband to experience seeing the baby during the ultrasound with me for the first time and front desk person turned them away. I learned I had a miscarriage and having them with me would've been exactly what I needed. The ultrasound tech later told me that they were more than welcome to be a part of that experience and wasn't supposed to be turned away. Will share feedback on social media.
Dr. O'Toole is incredible! My only complaint is that I waited an hour after my scheduled appointment to be seen. Making an infertility patient sit in a waiting room full of pregnant women for over an hour was incredibly triggering.
I was early and the staff was able to take me before my appointment time! All of the staff were friendly and caring. My mammogram technician was so nice. She made me so comfortable and the mammogram was easy.
Dr. O'Toole is always positive and helpful. I've seen her for years and appreciate her time.
She is professional, efficient, caring & a very skilled & experienced surgeon.
Every visit has always been highly satisfying. Everyone is warm, welcoming and well organized.
Dr Cough and the team have always provided exceptional care, including a smooth and safe delivery of our second son in May.
Office is very efficient and kind. Dr. Koperek was wonderful, very kind and knowledgeable. Would highly recommend
The location is very convenient. I the front and back office staff friendly and accommodating. I felt especially comfortable talking with Dr Chen. She is knowledgeable and willing to provide answers to my questions. In addition she provided an exam that addressed the issues I came to discuss.
Friendly staff, efficient check in procedures, productive discussion with physician
I arrived a little early for my appointment and I was taken back within a few minutes of arriving. This was amazing as this NEVER happens in doctors' offices, and I typically have to wait 30-45 minutes past my appointment time to be seen in other offices. I did not wait long in the room before the Dr. Cough came in. Both Dr. Cough and the nurse who took me back were professional and very nice. My test results were reported very promptly.
Dr OToole and the entire San Clemente staff are always so kind and welcoming and knowledgeable. They put all my worries at ease. I tell everyone about how wonderful they are
The tech pinched me and left a bruise that lasted more than a week. The pinch really hurt. She obviously didn't do it on purpose, but she seemed to be moving so fast, maybe that was why it happened.
Dr. Chung was cautious and ordered tests as well as medication. She is friendly, explains things in an understandable way, and makes sure my problem is resolved by recommending a 6 month follow up visit. I appreciate her manner and expertise!
The exam wasn't thorough enough. I became very very down after the visit from something the doctor apparently diagnosed me with and by simply using one word to divulge it to me. After the exam I asked how that word applied to me. The doctor said it could present certain ways, which hasn't actually happened to me. I had to research it online to discover what other ways it applies. Now I feel like I need to go to a doctor again to get further care. Additionally, the facility is HUGELY disappointing, for various reasons.
Doctor Cough provides excellent care by answering all my questions. I appreciate her kindness when discussing sensitive topics.
I have been seeing Dr. Raffo for many years, and I totally trust her expertise, her transparency, and her genuine care for her patients. This visit continued to prove why I'm so happy that she's my doctor. She is thorough yet gentle in her examination, and she always shows an interest in my overall well-being.
I have gone to them for years. They are friendly and always take me in early. I drive from sun city and never know how long it will take but I get there early and they take me in.
Dr. Raffo seemed very attentive, interested in my well being, and honest in regards to my questions, and concerns.
This is my first time at the San Clemente office as I always See Dr Raffo at the Laguna office. The facility is clean and new but the receptionist is not very welcoming. As an anxious patient, the first person you see, sets the expectation of the office. The Laguna office's reception staff are wonderful and of course so is Dr Raffo!
Excellent Customer Service from the entire team, clean facilities, knowledgeable team members, and schedule-accomodating.
I have seen Dr. Raffo 2 times. I would highly recommend her to friends and family.
Doctor O'Toole is a wonderful and compassionate doctor. She is always gentle, kind and caring. She always seems happy to take the time I need for questions! She is an amazing person as well as a knowledgeable doctor! I will always stay with her and I hope that she never retires! I have been dedicated to her for over 30 years because of her caring attitude!
On time! Everyone was very nice and knowledgeable. The imaging technician was very very sweet.
I love Dr. O'Toole!!! She is always so positive and kind, and she is an excellent physician. I always feel much better after my visit with her every year. I hope she NEVER retires!!
Theresa was very friendly and made me feel very comfortable during my visit.
Technician was friendly, knowledgeable and walked me through the procedure putting me at ease. She was also sure to let me know when and how I would receive results.
I really liked my doctor. She listened to my concerns and made an action plan that helped me.
Dr. Noreen Walsh was exceptional! Great bedside manner. Listened attentively to concerns, answered questions thoroughly and was very professional.
She was gentle and professional. Explained things I needed to know very well.
Dr Peter's was very nice and informative. She explained everything about what she was doing and what tests where due at this point. Very welcomed. Felt very comfortable
I was there due to some concerns with my annual mammogram. I had another mammogram and ultrasound done. Everyone was wonderful. Very positive and thoughtful.
The office location was easy to get to. (Distance, Parking etc). The office is lovely and the staff are friendly & knowledgeable. Dr O'Toole is thorough, professional, kind, communicative & caring. Her assistant was the same and willingly & successfully helped me with a medical insurance issue that I had.
[Highly satisfied?] Yes, I had such a nice time there where everybody was kind and caring. They would listen careful and treated me with kindness.
I like the prescreening process, which I can do at home before the appointment. This saves time. The professionalism of the staff is to be commended. I never have to wait long both at the reception area and in the doctor's office. Doctor Kong is wonderful. She was thorough and explained what she was doing at every step. Her calming demeanor eliminated any stress that I had whenever I go see the doctor.
Teresa Whitman is easy to talk to, efficient and thorough. Very caring.
The staff and doctor were kind and professional and did their jobs well
Dr. Price is compassionate, thorough and is a good listener. Gives good advice.
Dr. Price is excellent, though the issues I am working with her on have not resolved I do feel supported
Friendly staff. Easy process checking in appointment. Very courteous on time !
The facility was super clean and easy to navigate. The staff were all very helpful and friendly.
Professional, honest, trustworthy from many years of previous experience.
I have been a patient of Dr O'Toole for a very long time. She is kind and gentle when doing her examinations.
Dr Lam is wonderful. She always listens, never makes you feel rushed and is open to trying new things.
Dr. Marc Winter is a world class physician and gynecological surgeon. He performed the procedure with such excellence that my recovery has been so much easier and shorter than expected. On top of that, you truly feel that he cares. I am really thankful to be under his care.
Check in was super easy Stephanie was very helpful and friendly, Patty was helpful and easy going made me feel super comfortable for my appointment
I have been a pt of Mary O'Toole for over 30 years!!! That should say it all!
I always enjoy my visit with Dr. Whitman. She's very knowledgeable and has great bedside manner. She always is busy but makes time for my appt and I don't feel like I'm just a number.
Professional, kind, supportive and even took me earlier than my appointment time.
Dr Lo is so kind and patient. I never feel that I'm just another person. She is genuine which is so rare.
Friendly and helpful staff, short wait time . Dr. Norris spent a lot of time with me, patiently answering all my questions and concerns with thorough explanations and a specific plan of action. Highly recommend !
She was thorough and answered all questions. very helpful and took her time.
I was seen on time, was in and out quickly, and the check-out staff helped me get in for my annual mammogram that same morning! Great experience!
Dr. Mendelsohn is extremely caring, thorough, and helps me work through any problem. She takes the time to listen, always remembers things I have told her at previous appointments, and explains things very well. She is fantastic.
Dr. Kong is an amazing doctor. She is gentle, kind, thorough, explains everything.
I was happy to see Dr Raffo in this different location (for me) as I respect her opinions highly.
The doctor was really friendly, answered all my questions, and my annual was pretty painless, which was appreciated
The dr. was attentive to my needs & the support staff was kind and courteous.
Dr. O'Toole is awesome. She's been my gyn for about 30 years. It was the first time I went to Irvine. The offices were clean and parking was great. I regularly go to the Laguna Hills office which is also nice.
Everything was great, however I had to wait for over 20 minutes in the patient room with no updates on when I would be seen. I finally had to ask if I was forgotten. Dr. Norris-Walsh is wonderful, the wait was the reason it was 4 out of 5
Team kept me informed of Dr. Raffo's schedule and they got me in quickly for my end of day appt.
Office staff is not very pleasant. I had a terrible experience with a procedure I had and no one seemed to care or be concerned.
Dr Johnson was patient and thoughtful in her approach to my care. I didn't feel rushed which often happens. She is an attentive listener and was informative.
Excellent Parking. Ease within building. Minimal wait time. Ability to Pre register for Appt. Kind & caring staff. Space & seating in Lobby. Courtesy of nurses. Excellent knowledge & treatment by Dr & team. Procedure was successful ( uteran biopsy / polyp removal) clear communication. Fast last results - follow up notes - communication post treatment & visit.
Dr. Cough helped me with all my postpartum concerns - and facilitated referrals so that I could get the necessary care quickly.
Dr. Johnson was helpful at my preconception appointment addressing my concerns and helping provide resources and advice
Dr O'Toole is a very caring physician. She listens and answers questions and concerns.
Dr. O'Toole is the nicest, most accommodating doctor. She's so easy to talk with and always ready to answer my questions.
Dr. Peters and staff made me feel at easy when I was clearly nervous about my visit.
Your largest gown was too small, so the visit was uncomfortable. I can't be your only fat client.
I was a little early and they took me in anyway. Front desk was very courteous and accommodating. When taken back, I was greeted and given polite introductions on what to do. The technician doing my mammogram was very friendly and gentle. It was a great experience overall.
Dr Chung is quick and efficient! Very little wait time to see her.
I am treated well, office is soothing, and convenience. I was able to get my annual mammogram at the same time.
The Dr was awesome, she tood the time to ask question, they did my blood work right away and provided results fast. Everybody else was super nice and welcoming - from the receptionist to the nurse that took my blood.
My doctor retired and I have been looking for someone for years. A friend recommended her and so far it's working out.
The receptionist was nowhere to be found. She made me check in again when Ive already finished doing it 1 day prior to the scheduled appointment. Had to wait for a long time. Its just poor customer service.
Dr. Johnson is amazing. She truly cares about her patients and spends time to discuss any topics that I bring up. I really value her approach and her overall demeanor. I trust her without question.
I arrived early to my appointment and was able to be seen before my scheduled time. Reception staff were polite and helpful in getting me checked in as well as scheduling appointments for follow up visits. Dr. Price took time to meet with me to discuss my medical records and was reassuring and clear making me feel at ease and comfortable.
My mammogram was scheduled before my appt with Dr. O'Toole. Scheduler told me to book these appts back to back and my doctor would have my results for the exam. Not true. Also my mammogram appt ended early so I went to the doctor's office thinking they might squeeze me in. They didn't and almost waited 2 hrs to see doctor. Office staff never told nursing or medical staff I was early to squeeze me. Thus I waited well past my appt time. Unacceptable.
Dr price is the best! Always so positive, thorough and informative!
Very professional. I believe that Dr. Price is an excellent doctor and surgeon. I have only had positive experiences with her. She has delivered 4 babies of mine via c-sections. All have been the best possible surgery experiences.
Dr K provided exact information needed to make informed decisions. Dr K decreased anxiety by assurance that my concern was common with many choices for solutions. Office staff was friendly. This year has been stressful, your facility is safe haven.
The doctors, nurses and staff are always wonderful. I always feel well taken care of and never rushed.
I was seen shortly after I arrived, and was out of there within 30 minutes despite computer problems then taking place.
As usual a thorough exam. Dr M treats more than your reproductive system.
Loved the person who did imaging - both the bone density and mammogram. She was knowledgeable, friendly, professional. The office staff is professional and helpful.
The facility is beautiful and extremely clean. I felt that all covid protocols were being followed and it mad me feel safe and cared about. Everyone was so nice and professional. The doctor took her time with me, as it as my first visit, and did not rush at all. The lab tech who took my blood was excellent and extremely professional as well. It was great to be able to get my lab work done right in the same area. The receptionists out front were so helpful and polite. The patient portal is a great way to get results.
Theresa is always so professional and friendly and very knowledgeable
Dr. Johnson is the best! Down to earth, so funny, sweet and just a really great doctor. She cares so much and is so educated. I love how she remembers the little things even though she juggles a lot. Her MA Gabby is a rockstar too! The office staff is great and they always keep you informed.
This provider is constantly on-time, thorough and efficient. She provides all services: bone density test, mammogram and well women exam at same location. She leaves notes and referrals if needed and follows up year after year.
Dr. Kong is very familiar with all my information before we meet. Very good care and advice.
Dr. Winter always exceeds my expectations. He continuously looks forward in preparing best case outcomes for my future health while providing superior care for my current health. Dr. Winter explains his strategy and tactics for my health while asking for my input. Dr. Winter is an Ubermensch [Superman].
Dr Mendelson explained in detail regarding my condition and what is needed for further evaluation.
Dr. Mendelsohn's knowledge and expertise helps me feel confident about how best to maintain my health and she has a caring bedside manner.
I was a patient with the practice before with Dr. Martin and Dr. Mendelson. Came back to the practice and opted to see Dr. Patel because of her availability and being at the Tustin office. It was my first appointment with her for my well woman and she did not ask me one question about my health history, OB history, she didn't even ask if I had any concerns. She did a breast exam, pap smear, and gave me a slip for a mammogram and that was it. Based on this appointment I don't see myself seeing Dr. Patel for my next well woman exam, nor do I see myself seeing her for any gyn issue that might come up before then.
Dr. Patel was knowledgeable and professional. She explained everything with care.
I mistakenly came four days early for my appointment and the receptionist was amazing she got me in to do my mammogram and my blood work and I did not have to reschedule everybody was super nice and accommodating no one was upset with me everybody was pleasant smiles and I didn't even have to wait very long both technicians were amazing!
Greeted immediately as I entered the office. It was new, clean, and beautiful. Staff was sincere, kind, and knowledgeable.
Dr Raffo was a new Provider for me, assigned after my dr. left. I was very impressed by her friendly manner, her clear explanations, and the care & courtesy she demonstrated during my visit.
Sign in was quick since I already filled out most of the form in advance as requested. Tech was nice and courteous.
I like how friendly, honest, open, and informational Dr. Cough and Melissa are. My mom went a few weeks ago, and I felt like a valued patient when they asked her how I am doing and during my visit, they asked about my mom. Dr. Cough and Melissa also asked about my daughter who was born under their care. It makes me feel important that they ask and remember our family's relationship.
Everyone working there was so kind, reassuring and professional. I've never had such a positive experience at a doctors office before.
Dr. Lo was very professional and explained detail to me, the facility is very clean and warm welcoming.
Care provider and assistant was very friendly, detailed and clear about my health details. Also always provided service on time.
Dr. Priestley was honest and understanding of my situation. She provided good advise to my questions and made me feel comfortable and heard throughout our appointment.
Dr. M. is incredibly thorough, open minded, patient, and easy to talk to. I felt she took her time and addressed my concerns.
The facility was was so nice and clean. The staff was professional and respectful. Dr. Mendelsohn is the best!
Dr Chung is fantastic. Always completely professional while checking on the full person. She makes sure the pt is comfortable, even in uncomfortable situations, and completes a full exam without missing anything but does not drag it out.
I visited the Talega location which is not listed above. The wait time was short and the technician was excellent
Was quick and easy, the technician even showed me the images right then, comparing last years to this year.
Office staff and facilities are excellent. Dr. Norris-Walsh listened very well and addressed my concerns perfectly and looked for best possible solutions including specific medications and their costs with my insurance. The nurse that took my vitals and first information was also very helpful and attentive.
Dr Chung is very professional and helpful. She made me feel very comfortable and showed concern for all my issues.
Dr. Chung is very smart, caring and thorough in her examination process, and in her thoughtful communication skills. I saw her when she was with another group, and was relieved to have found her again. She's everything I look for in a physician.
Dr. Lam takes her time with patients to make sure all questions and concerns are covered.
Dr. Lee is methodical and keeps and monitors my pap smears carefully. She goes over my results and the options available to treat the cancerous cells.
The Dr spent less than 10 min doing the whole exam. I had questions and it felt like she was in a hurry.
I received very good care, I believe the issues that became present with my pap smear and mammogram were immediately addressed and taken care of . I was put at ease not having to wait for another follow up appt.
I was late but they were still polite and helped me get all the paperwork completed on time. The staff was also very friendly and made me feel comfortable.
Dr. Mendelsohn is wonderful. I have been going to her since I was pregnant with my son. 29 years.
Setting up my initial appointment, I was referred to a nurse who set up an additional procedure before I saw Dr. Peterson. All the staff were pleasant and answered all my questions. Dr. Peterson clearly explained what my options are going forward. If I needed more information, I feel that she would have taken the time to explain. All my additional appointments and procedures were scheduled in a timely manner. And the bonus was that the offices were close to my home.
Excellent bedside manner, professional and wonderful customer service.
Dr. Raffo is personable, explains her observations, and I didn't feel rushed as she performed her exam.
Considerate, professional, knowledgeable, and helpful manner of my doctor, and staff.
Appointment was on time. The doctor was excellent. Great expertise and very personal bedside manner. Thorough and supportive. Good follow up.
My doctor was amazing, knowledgeable and took time with me. She asked all the right questions
The Ultrasound Tech was experienced, personable and walked me through the procedure.
I'm thankful for dr. Mendelsohn. She detects, gives me action plans, referrals, advises and educated me on all the tests, procedures , nutritional guidance for my overall well-being besides being my Ob/Gyn specialist. I have all my questions with her answered quickly.. Thank you so much Dr. Mendelssohn.
Although I had 2 procedures done I was very pleased with the staff and how professional and kind they all were. I was nervous and they all me me feel comfortable and answered all of my questions.
Everything from check in to my visit with Dr. Lam was easy. Everyone was so kind and accommodating.
The doctor made me feel so comfortable, especially since it was my first time! She made great conversation so I felt like I was hanging out with a friend.
Beverly Nagelstad is very knowledgeable and professional with a great warm & helpful personality.
Have been seeing Dr. James in the past 6 years. The whole team treated me very professionally.
Susan is the best dr I have ever encountered. Her presence alone is comforting and I automatically trusted her upon my first time meeting her. You can tell she has years of experience and knows what she is doing and really cares for her patience. My last visit ended in some very unfortunate news and she handled me with the utmost patience and care I felt so relieved to have her as my Dr.
Appointment over ran badly. I went back to the examination room on time. Did all the preliminary work in a timely fashion and then waited over 30 minutes for the doctor
I think Dr. Raffo is great. I have never been to the Irvine office before, I liked this office very much, easy access and plenty of parking.
Dr. Priestley always does my pellets and she always answers my questions and is very thorough.
I did not feel rushed, yet the appointment experience was quite fast, and everything went smoothly.
I was in and out for a mammogram, bone scan and annual well woman in record time. Offices were not crowded, everything went smoothly. And Dr. M is great.
Dr Winter always makes me feel comfortable. He takes his time to go over my chart, to talk and to see if I have any questions or concerns.
She is caring, knowledgeable and that's all you need from a physician.
Dr. Cough was really compassionate with my questions and my unease about an exam. I experienced no pain and minimal anxiety. She's a great physician.
Dr. Price and her team were outstanding!! Professional without being stuffy. Amazing energy, friendly, gentle. Took time to talk with me! Gave me advice on matters that concerned me. Outstanding!!!
The doctor and staff were all very professional and nice. The doctor patiently answered my many questions, which helped give me assurance.
Everyone from the front desk to the dr assistance to the dr were very professional and courteous and nice. The office was also very clean and nice.
Dr. Norris-Walsh quickly identified my issue and was able to handle it in the appointment. I always feel heard and cared for by her. The staff are extraordinary as well.
It's an awesome experience with an amazing Doctor. Quality patient care. Kudos with Dr. Mendelsohn
My concerns where addressed with professionalism and care. Everyone took great care of me.
Dr. Raffo REALLY listened to a health concern I had. She thoroughly examined the area to check out my concern and found that I needed further medical attention. Dr. Raffo was proactive to arrange necessary imaging within minutes and then advise me on the next course of treatment. I really appreciate her professionalism and thoroughness.
Dr. Cough and her staff are incredible. She is attentive, informative and so so caring. When I send emails I hear back quickly. I never feel rushed during our appointments. She is just the best.
Limited wait time, friendly staff, knowledgeable and personable doctor
No wait time, treated with respect, spent time answering my questions
The staff is very friendly and efficient. I was taken back for my procedure on time.
Doctor was very nice. She did not rush and was willing to answer any questions
Dr. Raffo is one of my favorite doctors. She is very nice and caring doctor!
Dr. Peters was cold, not very helpful in answering my questions and discouraging. I left and burst into tears as I felt talked down to and insulted. I came in hoping for some clarity and instead I was charged 350 bucks to be told I should have gotten pregnant earlier due to my age so I should get on it as soon as possible, but if I do I cannot gain a single pound because I'm "obese" and that I'll probably have trouble conceiving so I should consider IVF- when we've never even attempted to conceive. I had a follow up appointment to look into some pain I was having, and when results were posted I was basically given no information, asked for further clarification, and again was given a vague answer which left me with more questions. I'm just really disappointed after friends have bragged about other doctors in this practice.
Staff are professional. MD took time to know you as a new client, listen and reviews your past history and friendly.
Dr Lo and Barbara were wonderful throughout my pregnancy. Your client service coordinators are stellar, they always keep things running smoothly even though you guys have been very busy!
If there was a 10 rating I would go even higher. Always professional and compassionate. Recently moved to Hawaii and flew from Hawaii for My appointment. Will not change for a new provider because I just love this group and doctor Raffo
Dr Raffo - is thorough and efficient and also kind and caring. Love her.
It is always so good to see Dr. Raffo. She is attentive, compassionate, and knowledgeable.
They were very efficient and quick. I liked that I was able to fill out all the paperwork online prior to my visit. I had set up my mammogram for right after the exam and they allowed me to fill out all the paperwork for that while I was waiting for the annual exam which made the mammogram afterwards very quick.
[Highly satisfied?] Yes, ultrasound tech was amazing and explained everything to us and even told us what we were looking at (heart, stomach, etc.). Office staff is always nice. And my midwife Cambria is a gem!
Physician is very knowledgeable and keeps up to date on her patients. Dr.Lee has a great bed side manner.
My doctor was very easy to talk to and very knowledgeable. I felt very comfortable with her.
Dr. Patel is amazing. She listens, she thoroughly answers questions, and she does not rush you.
Scheduled visit and was taken on time with a happy smiling front desk greeter and staff. This was a follow up call in which my doctor had really taken the time to listen to my concerns and addressed each of them with care, support and professional responses. I feel I am in the best hands when I see Noreen and that when I leave I am content and satisfied with the answers and follow up care suggested. The office has a good energy and it it a very comfortable place to come as a woman for all her OB/GYN needs and more.
The staff and doctors were all so kind and incredible. Very kind and made my surgery prep a good experience. The level of humor was appropriate and comforting and yet they were open to questions about the surgery at any and all times.
I like Dr. Chung's confidence. Intelligence. and expertise. My surgery went well and I am confident that I will be cured of my anemia, by getting the ablation done. She's really improved the quality of my life. I am forever grateful; thank you Dr. Chung!
Excellent front office, staff, physician, scheduling experience for my ultrasound and communication/follow up from the physician. Thank you!
Doctor is super nice and staff are all friendly. Makes you feel as ease.