The team at the front desk was warm and helpful. I waited quite a while to be called back, but found out as soon as I was that the doctor was in a surgery that was running long. They told me it would be another ten minutes or so and she had one patient in front of me, then they asked if that was okay with me. I was astounded that the nursing staff respected my time so clearly. As the nurse was verifying my information, she realized I was anxious and I said that I knew why I was there, as this was a second opinion. She immediately comforted me in the most professional and warm way, being sure not to make promises she couldn't make, but assuring me of the doctor's expertise. I immediately relaxed and felt sure I was in the right place. The doctor came in shortly after and was warm, informative, efficient, and yet still gave me every indication that she'd stay and answer any and all questions I had. She is clearly an expert in exactly my circumstances, yet she was able to provide me with the entire spectrum of options for care. I didn't feel pushed in any one direction, but rather given the information to make my own informed decision that was best for me. It was exactly the experience I needed, particularly after changing hospital groups. Getting to be treated by a consummate professional shouldn't feel like a luxury, but it did for me that day and I feel so lucky to be able to be part of Hoag and be a patient of Dr. Chung's.
Dr.James is absolutely phenomenal. As a patient you feel heard and respected. He takes the time to explain your dx, as well as a plan. All the ladies were kind and efficient.
Since I completed the online check in, all I had to do was let them know I was there. For both my mammogram and well woman appointment, I did not have to wait long. They took me in at my appointment time, which is a rarity for a doctor's visit. Mammo technician was pleasant and efficient. I received a vaccination, the nurse who administered it did an amazing job. I didn't even feel it. Dr. O'Toole was her usual awesome self, professional and efficient with great bedside manners. I was highly satisfied because I was in and out and it was easy breezy.
Everyone was pleasant and professional and answered my questions.
The provider was so pleasant and explained everything in detail.
[Highly satisfied] Because our mammo techs are awesome!
Professional and polite attitude, Clean place.
Dr. Dejbakhsh was extremely professional and helped me out when I needed it!
No waiting time. Provider answered all of my questions, she was polite and professional.
On time, treated with respect, careful with details.
Dr. Patel is such a wonderful doctor. She listened and took her time with me. I am so happy I got her.
Staff was friendly and accommodating. Provider was compassionate and thorough and efficient.
It was great to be able to check in using the iPad and having a lot of the information already in place. Chantel is super smart and friendly and makes it easy to have the doctor informed before he arrives in the room. Everything was clean and on time. Dr. James is caring, informed, and has a great sense of humor. That is not essential but certainly makes it much more pleasant!
Experienced health care with a great personality.
Dr. Patel was very friendly, knowledgeable, and made me feel comfortable. She was able to answer all my questions, and refer me to an infertility specialist that would match my preferences. Thank you.
The office is always neat and clean the staff is pleasant, attentive and professional. Dr. O'Toole is always kind , explains every thing she is doing and extremely knowledgeable. I consider the whole package to be a 5 star experience.
Very comfortable environment--new offices--much nicer than Laguna Hills--very accommodating staff.
He is amazing! He is so professional, knowledgable, and kind.
Dr Johnson listens and talks to you. We discussed several options for my problem and designed a plan together. I came away feeling satisfied.
The doctor is always polite, provides good advice and is attentive to my needs.
Felt safe in waiting area. Chairs 6 ft apart. Doctor was able to review results of my bone density test. She provided a lot of great feedback and explained in layman's language! Dr. Raffo was wonderful and very attentive.
Dr. O'Toole is very experienced and personally talks to me on my every visit. She is caring and explains everything in detail. Overall, I have a very positive experience with her. She is a great doctor.
Love this doctor and the care she provides. It is evident she cares about her patients and people in general.
I have been going to Dr. Koperek for about 25+ yrs. He is thorough, easy to talk to & spends enough time with me to make me feel comfortable! I never feel rushed.
Doctor was wonderful. Staff were all very nice.
Dr. Cough was professional, thorough and friendly. I didn't feel as though she was rushing on to another patient.
I was worried about symptoms I was having, and the office got me in with a provider for a same day appointment. They were also able to do imaging on the same visit and have results right away.
Very efficient staff. Love seeing Dr. Mendelsohn.
I visited the Irvine Location.
Dr. Winter strikes the balance in professionalism and caring.
Provider expertise, provider professionalism, provider empathy and care, true physician who truly loves what she does and truly cares for her patients. Also office staff were very friendly, professional and accommodating when needed. They went beyond the usual for example in my case to accommodate me ASAP for testing with location I needed. They didn't just brush me off or said they can't get me in and hang up like other offices. There is a real team work from front office to back office to providers. Highly refreshing to see a physician practice with integrity to the job they provide.
The staff was all very friendly, efficient, and it was a good experience.
It felt like I had received all the appropriate attention I needed. She never questioned me or my needs, and helped me very quickly.
Saw me in a timely manner. Doctor was nice.
The environment was pleasant. It is comforting to be able to see the same physician that performed surgery and knows your history even though it's no longer covered by insurance.
The technician was very nice and comforting, my grandmother is 94 yrs old and she was very gentle with her which I appreciated.
[Highly satisfied?] Yes, MD listened to my needs and results got the next day or two, for all my test.
Good service - the doctor knows me.
Elizabeth Johnson is the best. She listens, she cares, she asks the right questions and is very personable.
Dr. Price is the best - she's super caring and personable.
All the people were kind. The doctor is great! The technician that did my mammogram and bone density was very nice and explained what was going on with the machines. Technology is fantastic!
I was greeted nicely. Only waited about 5 min. To be called back into the exam room. Doctor came in about 5 min. Doctor Brian Koperek was friendly and seemed very on point as to what coarse of treatment to do. I wrote in my Patient portal a question for the doctor and he got back to me right away. Very pleased.
I felt very comfortable while having procedure done, and that was because of the positive attitudes, friendliness, advice, and professionalism the doctor and her assistant gave me during the appointment.
Check in was easy. Appointment was conducted on time. Technician was pleasant.
Dr. Price is great! She's very knowledgeable and I trust her advice 100%.
The facility is amazing. The staff was so polite and very caring. No lines. Everything is clean. Just wonderful.
I always feel like she is really interested in my questions & will make the time if we need more. I trust her.
Dr. Raffo and her staff addressed all my questions and even considered other tests I should be considering having, plus giving me some recommendations to seek out another specialty doctor based on my family history for some preventive pre-screening.
Efficiently run office. Very personalized attention. Very comfortable experience. Able to communicate and ask questions through email and get a response the same day. Good website for getting lab results promptly. Competency of provider.
[Highly satisfied because] the doctor listened and answered all questions I had.
Love my doctor and the staff. They're excellent.
Knowledgeable medical staff that was friendly and helpful.
Dr. Mendelson was very thorough in answering all my questions and took time with me. I got the lab results back within one day.
There was hardly any waiting time. The appointments for mammogram and GYN were quick and easy, I was in and out for both in less an than hour.
Easy parking, easy check-in, good size waiting room (especially now for social distancing), minimal waiting time, friendly & professional staff. Doctor is not rushed and makes sure all of patient's and/or concerns questions are answered. Very helpful and concerned about the patient's overall heath.
Dr. Raffo and her staff are the absolute best! I have delivered 3 kids with Dr. Raffo and been with her since the late 90s. She's so compassionate and knowledgeable. I have the upmost trust in her!
I have seen Dr. Mendelsohn previously. She is professional and also friendly and caring. She goes over my entire medical history and makes recommendations when needed.
No long waiting period. Friendliness of staff. Dr. Mendelsohn is always upbeat and positive, answers all of my questions. She makes my annual visits very comforting.
New office is nice. As always, Dr. Cough was friendly and professional. We have a great professional relationship and I always enjoy my visits with her.
Very good doctor, and very helpful.
Love the new office. My appointment was fast and easy.
Service was prompt, very pleasant and friendly staff. Doctor very professional.
Clean facility...not a long wait.
Staff and Dr. Chung were very nice and professional. Doctor gave me thorough information after exam and confirming diagnosis as well.
I was scheduled foe a mammogram, bone-density test and exam with Dr. Mendelsohn. Everything was well coordinated and ran smoothly. As always, everyone is friendly and professional.
Mary O'Toole is a very good doctor and very nice.
Dr. Raffo is always wonderful - she is patient, supportive and helpful. The new facility in Irvine was lovely!
The facility is clean, organized and not crowded.
Caring staff and Dr Grace was timely and provided ample time with me on my procedure, along with answering any questions I had.
Dr. Norris-Walsh was attentive & professional. We chatted about my health & what was happening in my life. I was very satisfied with my visit & exam.
The staff was extremely friendly. Which made me very comfortable. Dr. Chung was thorough and patiently explained my situation.
The Doctor is easygoing and approachable. She explains procedures and recommendations well and takes care of referrals.
Always a great experience, friendly and professional.
Dr. Raffo listened and gave level-headed, logical input with a very open mind. Five year battle with other doctors made its first sign of progress in a 15 minute appointment with her!
[Highly satisfied] Because I receive great care and the quality of the staff.
Dr. Koperek always takes the time to listen to my problems and explains thoroughly what I can do to resolve anything.
The doctor was very personable, made me feel extremely comfortable and respected.
They were able to get me in quickly and able to do a new patient intake and my well-woman checkup on the same visit.
I have been seeing Dr. Mendelsohn for over 13 years and her demeanor, explanation of anything asked and the trust I have in her and her nurse has given me unbelievable comfort throughout the years. I would recommended Dr. M to anyone. Additionally, the office and staff are always clean, professional, and friendly.
Everyone was very nice and helpful.
The doctor spent a lot of time answering my questions and ensuring my needs were covered.
Short waiting time, very efficient front desk personnel, love Dr. O'Toole.
Dr. Kong is always pleasant and efficient... and cares about me as a patient and person.
Very nice people and my Doctor.
I have been going to Dr. Winter for decades. He is always kind and warm and takes his time with me. I am always satisfied with my visits.
Dr. O'Toole is always gracious and thorough.
Short wait time, beautiful facility, friendly staff.
I love Dr. Mendelsohn, she is very smart and knowledgeable, she follow up with her patients and she knows what she is doing.
Dr. Cough is very professional and kind/compassionate! Her assistant is just as great and the process was also very efficient.
Dr. Priestley is caring and listens to concerns I have. She was able to alleviate the issues I was experiencing.
The doctor always takes her time and answers all my questions. I'm not shuffled through there like a herd of cattle.
All staff was nice and I felt safe with COVID restrictions during the entire visit.
Dr. Norris-Walsh is a caring and compassionate physician.
Always satisfied with Dr. Winter, but besides that, everyone is pleasant & efficient. Usually I visit the Laguna Hills facility, and both have been a good experience.
I was able to get all three procedures done one right after the other. Bone Density, Annual visit with Dr. Cough and my mammogram. Everyone was very professional.
Technician was very friendly and knowledgeable.
Love getting my mammogram in SC. The person was super nice and fast!!
Provider was thorough. Office surroundings clean and aesthetically appealing.
I have been a patient for over 40 years at this medical group when it was only 3 physicians. Martin, May and Ramsey. My care has been excellent and would not consider going to another medical group.
Everyone was very professional and kind with details in all my needs.
She's efficient, capable and caring.
I really love going to Dr. Lisa she is always concerned about you as a person as well as a patient.
Office was gorgeous, ultrasound went smoothly and was on time, Dr. O'Toole was helpful and friendly.
Technician was knowledgeable and professional. Location is convenience.
I can't say enough great things about Dr. Chung-- professional, thorough, listens to me and addresses my medical concerns, kind! I really appreciate that the she takes the time to know my history so I don't have to supply every detail each time I visit. Staff is well-trained and competent in their communication with me as well as their medical responsibility for my appointment. Also, there was adequate staff available for the number of patients, which ensured a timely, efficient, COVID-aware visit. Stellar group practice!
On time. Doc heard my concerns, didn't feel rushed.
Staff was friendly and Dr. Patel really tended to my needs.
Dr. Patel was very warm and welcoming Doctor. She answered the question and queries. She even went through all the point sometimes Doctors take for granted that the patient will know. Which was really nice for her to do.
I was treated with respect and was given the ample time for my visit.
I am always very comfortable talking to Teresa about my health...in fact, I look forward to my visits with her. I love how friendly and relatable she is. She is knowledgeable and has a wonderful way of presenting and explaining things; I never feel rushed. She's very supportive and understanding, and I always leave feeling like I have all of the information I need to take the best care of myself.
Easy check in process. Felt relatively safe with COVID protocols.
I had the best experience at my first visit with OCW! Dr. Lo and her MA Barbara made me feel absolutely comfortable. The Irvine office is beautiful, the front office staff was extremely nice and inviting. Overall my visit was amazing all around! Thank you OCW for providing me with the upmost care!
[Highly satisfied with] Dr. Cough's communication. She spends time with me as a patient and person.
Explained the diagnosis and symptoms thoroughly.
Everyone was pleasant, I was seen in a timely manner. Dr. O'Toole is easy to talk to, very professional and answered all my questions. I felt very well taken care of, testing results came back quickly. I will continue my health care with Dr. O'Toole and her team. Thank you for a wonderful experience.
My appointment was on time, Dr Johnson was professional and answered all of my questions in a kind and helpful manner, the office was clean and staff were friendly and helpful.
I felt Dr. Amy really listened to and respected my needs and opinions on my own health.
Nice, easy, professional.
Dr Mendelsohn is through. Honest and personable! I've been her patient for over 25 years.
I have been a patient of Dr. Mendelsohn for 20 years now. I have always received the highest quality of care and her staff is wonderful. I moved out of OC in 2005 and continue to drive from the IE to know I am getting the best care
Excellent doctor and great staff. Thorough exam and on time.
Smooth operation and on time. Pleasant people who knew their job.
I love my doctor and all the staff there. Everyone is very friendly and professional.
I felt welcomed and very comfortable with the staff and doctor. And the facility was very clean.
Dr. James is simply amazing. I have gone to him for almost 16 years. The best OBGYN by far.
Dr Mendelsohn is the best doctor and she makes me feel as if my health is a true concern to her.
Check in is so smooth and on time appointment
I'm 68 years old and she is the most thorough OB/GYN I've seen. It was a whole health exam.
I have been seeing Dr Norris for 25 years plus and feel very comfortable with her being my doctor
Didn't have to wait long, technician was great.
Everyone is professional and gets you in and out in a timely manner.
Dr. Priestley took time to answer my questions.
Dr. Lam has been amazing throughout an unexpected (but welcome) pregnancy that included several concerns about whether the pregnancy would go to term. She was informative, willing to talk through medical and emotional issues, and overall made me more relaxed in what was a stressful time. Her nurse, Adrienne, was also wonderful. I could not have asked for a better care team during the 9 months of gestation and 6 weeks postpartum.
I have been going to this group for years. They are professional and friendly. I trust them.
I think Dr. Raffo is fantastic, friendly and cares about her patients.
Very thorough, listens and offers recommendations to make me and my symptoms better.
The service was pleasant, no wait time, overall experience easy and comfortable.
Great customer service by all of the staff. Dr. Raffo treats me like someone she truly does care about and she spends time talking with me instead of rushing through to get to her next patient. I appreciate that.
The Irvine office is beautiful. Your staff is very friendly and helpful. I also loved that all the women waiting were seated together in the waiting room. We were safe and comfortable. I have been to Dr. Mendelson before and I was happy to see her again. She is a great doctor
Dr. Priestley is incredibly kind and always makes me feel comfortable, when you're in the most uncomfortable positions! I came in for my first Colposcopy and she explained everything in the simplest terms and never made me feel worried.
Dr.Raffo made me feel real comfortable and at ease. She answered all my questions and I left knowing I was in good hands.
The doctor was efficient, caring, informative, and helped me feel less fearful of the procedure.
Dr Mendelsohn has a fantastic attitude and has the time and patience to answer all questions, no matter how silly! Pregnancy is a very complicated journey and from my previous experience, she made it so easy on me and I felt confident delivering my first and I am as confident of delivering my second in the spring of this year amidst the COVID chaos because I have her by my side! She is simply wonderful!
I have a Reveal Linq device implanted left of my sternum into my left breast area. The technician was careful to avoid compressing it and it seems he took views to get as much of my left breast in the mammogram.
NP Whitman was understating and informed me of the process and I was notified of results by message when they became available.
Timely and thorough. Dr. Mendelsohn is quick, no-nonsense, yet complete!
Very pleasant check in experience and appt was on time.
They were not only nice in the office but so efficient with time.
She was able to discuss my fibroid issue as well as do my well woman exam on the same visit which was not expected.
I have been seeing Dr. Johnson for years and are satisfied with her care. She takes the time to answer my concerns and I can tell she really cares about about me as a patient. That means a lot to me.
Efficient, detailed, honest and direct, doctor and staff all friendly.
During the mammogram the technician was extremely efficient and pleasant. All staff were pleasant and helpful in answering my questions. Appointment date [***].
Was able to have my mammogram and well woman check up in the same location, back to back on the same day. I was seen at scheduled time of appointment and check in was painless.
Love the new space. So modern and well lit.
My doctor spent time with me and answered my questions.
Dr. O'Toole is kind, professional, thorough.
Grand expertise, caring, and responsiveness...professional wisdom.
Dr. Dejbakhsh cares a a lot about her patients needs. She gave me a great personal service and spent lots of time answering my questions. She is very knowledgeable. I would highly recommend her.
Dr. Chen is very professional, patient, gentle. She makes you feel at ease. Waiting time is not long.
Dr. Cough is VERY personable, listens to me and takes very good care of me.
My provider spent time talking through pros and cons of various birth control options. She addressed all of my questions and concerns and I never felt rushed.
Got me in quickly, Dr. Mendolsohn is outstanding and knowledgeable, and answered all my questions!!! And she followed up by phone after my appointment to give me my pap results.
Dr. Mendelsohn is wonderful and always answers my questions and puts me as ease. The entire staff at this facility is amazing and friendly.
Zero wait time. Office was very organized and Doctor extremely kind and knowledgeable.
Abigail and Kathryn were amazing! They made me feel so comfortable and patiently answered all of my questions. I will definitely be back!
Doctor listened to questions I asked.
It's very comforting to have the Doctor personally call and give me my results and explain in detail.
Dr. Lo really seemed to listen to me and had good recommendations with a plan for follow-up care.
Dr. Lam is very kind and professional.
Dr. Chen was very friendly and answered all my questions.
Facility was super clean and staff was professional and kind.
Love Dr. Raffo very personable takes the time to hear any concerns.
She's just very quick with her office visit and thorough office visit.
My experience with Dr. Chen is very positive. She is very responsive to any of my inquiries. Pleasant experience overall. I look forward to seeing her every time I have an appointment.
Staff and Doctors were wonderful. Minimal wait time since all the questionnaires were completed in advanced.
Quality staff and very impressed with my doctor's knowledge and bedside manner. Dr. Patel has a way of making you feel as ease.
Everyone did as they are suppose to do...
Dr. Johnson spent quality time with me. She listened to my concerns. She was gentle and kind.
Dr. Peters is a highly compassion physician that had remarkable bedside manners and connects with her patients on a very personal level.
Office is super clean, efficient at front desk, kind assistants and nurses, wonderful MD!
Very little wait. Personnel very pleasant.
Lisa Sherwood really takes the time to have gotten to know me all these years.
Dr. Johnson is always very caring and professional.
Very professional, Informative, and a very clean Facility.
Clean facility and nice staff and physicians
Best Dr. Grace Kong and Best Nurse
Great staff. Vanessa and Dr.Mendelsohn are always great to work with.
Dr. Mendalson and her scribe and her nurse are the best! They always ask about my family and how I am doing and if I have any health questions for them. I wrote a note to them to thank them and brought them a cutie.
Dr. Priestly was thorough and informative! I was taken immediately after my appointment for a mammogram and bone density with no wait time and a knowledgeable technician.
Dr. Johnson does a very detailed exam. Very warm and knowledgeable!
Dr. Norris-Walsh is truly the most dedicated, caring, compassionate and best doctor around. She takes her time to go over everything and does not rush in and out like so many doctors do. Dr. Norris-Walsh really makes you feel like you are in great hands. I cannot say enough about what an amazing doctor she is.
Office is efficient and Dr O'Toole is wonderful. I've been seeing her for many years!
New office was beautiful, clean. Short wait. Helpful staff.
Dr. Mendelssohn went over lab results from annual physical. Checked to see if I was current on all vaccines. Recommend colonoscopy.
Very professional and well maintained atmosphere.
Dr. Mendelsohn is amazing and makes me feel good about each visit. She's the best!!!
Dr. Cough and all the nurses were very helpful, kind and when I wasn't sure what to do they were very on top of it and quickly told me if I needed to stay or wait. Always love everyone working there and they all make me feel very comfortable being open and honest about everything.
Very good at procedures and answering questions.
[Highly satisfied] Because I've been going to Dr. Raffo for 16 years and I adore her personally and professionally.
I have been a patient of Dr. Raffo for approximately 20 years. She is personable and has exceptional bedside manners. A friend of mine also sees Dr. Raffo for her annual well woman exam and has a similar experience.
Dr. Norris-Walsh is always caring and warm. She always listens well to my concerns.
Went smoothly, no issues. Tech was very friendly and did a wonderful job.
Excellent check-in, consultation visit, practitioner experience, and time allowed.
Personnel was supportive and knowledgeable. Information from the doctor was prompt and informative.
Kind, knowledgeable, helpful, compassionate.
Absolutely love the care Dr. Raffo provides. She is kind, caring, and most importantly she listens to you whether it be new physical issues or life's adventures.
Staff always knowledgeable and friendly. Facility always clean.
I did not have to wait too long. Everyone is very kind.
Love Dr. Cough and Melissa. They are both kind and approachable.
Short wait. Very courteous and concerned about my health.
Dr. Winter is very compassionate; takes his time with his patients; is very professional; friendly; an expert in his field; and Always being very thorough and well informed.
In and out in no time. Pleasant and results back within a couple of days. What more can you ask for?
The staff and Dr. Lo are very nice and patient. They provide you with the time you need.
Dr. Mendelsohn is always knowledgeable and thorough.
Dr. Raffo takes her time listening and answering questions. Very knowledgeable doctor! Although I only see her once a year, always a good experience.
On Time, friendly staff, efficient.
I was seen at the newly opened Irvine office. The office was beautiful, clean and well run. Dr. Raffo has been my primary OB/GYN doctor for over 25 years. Her knowledge, kindness and treatments have always been above and beyond. I was unable to see her for a couple of years due to insurance changes. I was very happy to be back in her care! Thank you Dr. Raffo!
Multi lingual, explained detail, organized, hear you very friendly.
They got my in quickly and they took their time listening to my needs.
I got a treatment for my ailment.
The staff is very professional and made sure I was comfortable.
Dr. Mendelsohn is the most amazing doctor. Always on the lookout for things to keep me healthy! Could not ask for a better doctor!
I feel so comfortable with her and she will take time to answer all your questions- she's so gentle and knowledgeable - I will recommend her 100%.
On time appt. A professional and comfortable connection with Dr. Mendelsohn from start of appt with her which was my first time there.
Staff was friendly and helpful.
Dr. O'Toole is knowledgeable, patient and her explanations are thorough. She always spends time and shows a true concern for her patients.
Dr Priestley is an excellent physician. Great bedside manner
i absolutely adore dr norris-walsh! she seems to take her time and have a genuine concern for her patient, which unfortunately, seems rare these days
Dr. LAM! She is friendly, honest, helpful, caring. Always has the info. I need.
Doctor was on time and process went very smoothly from check in to check out.
Dr. Lo was wonderful and the visit was painless and informative. I think most women do not enjoy a PAP smear exam but my visit was as enjoyable as can be for the procedure. Dr. Lo was efficient and willing to answer any questions I had during the exam. I will definitely continue going back each year.
Courtesy and care with the procedure.
I like that I never feel rushed and Dr. Johnson always takes the time to listen to me.
LOVE this facility! Also, Dr. Dej is the best!
Everyone was so nice and welcoming, and the new facility is beautiful.
Dr. Koperek is a great doctor, and the nurses and office staff are wonderful and easy to talk to.
The office, nurse and Doctor were very friendly and upbeat.
I felt like I had ample time with my doctor and he answered all my questions about my upcoming procedure without making me feel rushed or ignorant.
Dr. Mendelsohn spent time with me and went over everything. I recently underwent breast cancer surgery, so she was very thorough with all I needed to do and follow up with and just wanted to make sure I had everything covered.
Front desk was wonderful on check in and Dr. Lam was kind, professional and caring as she has been in the past.
Teresa listened well. Didn't have to wait too long.
Dr. O'Toole is kind and professional and knowledgable. I am very grateful to have found her as my provider.
My appointment went so smoothly. Started with a mammogram then my yearly exam. Very little wait time. Everyone there is so nice and helpful. I recommend my doctor to all my friends.
I didn't have to wait long after signing in for appointment. Very friendly, and professional staff, always.
I fully trust my health with this OBGYN Doctor! All three kids were born with exceptional care as equally my health over 25 years! I am grateful for Dr. Koperek, he is an exceptional OBGYN!
They are all so knowledgeable and make the experience great.
The doctor apologized for the delay due to another patient having a lots of questions. She also thanked me for my understanding.
I was in and out quickly. Staff was very kind and efficient.
Except for a wait, all staff and Doctor were very friendly and professional. I real appreciate Dr. Priestley taking time with each patient.
The doctor was knowledgeable and kind.
The doctor was able to squeeze me in when I arrived early. I really appreciated it. She is a nice caring doctor.
Dr. James is a knowledgeable and compassionate doctor. He always answered all my questions, gave me treatment options and most importantly piece of mind when dealing with a high risk pregnancy. Thanks to him and his team I now have a happy and healthy baby.
Quick (in and out), answered all of my questions, professional, clean, test results were back quickly.
I was highly satisfied with my experience with Dr. O'Toole, she took the time to understand my symptoms and gave me attentive care. She ordered tests that seemed to finally detect the issues I was experiencing. She also followed up and responded to my online questions very quickly.
Everyone was very nice, helpful and efficient.
The facility is clean. The receptionist was one of the nicest people I've met. They were very accommodating.
Dr. Johnson and Dr. Winters worked hard in helping me with my rare case of Cesarean Scar Pregnancy. They were a strong team by finding a solution to my issue and making sure I was safe and we'll taken care of. Dr. Johnson is so knowledgeable and kind and caring. Both her and Dr. Winters are amazing doctors that I have so much gratitude for. They literally saved my life.
The doctor was easy to talk to, answered my questions and made me feel comfortable.
I had multiple back to back appointments and they were all on time!
Dr. Chen was very attentive and lovely. The nurse who did the ultrasound was also very kind and understanding. All information was clearly summarized and uploaded to the portal to be reviewed following the appointment.
She was very nice, professional and thorough. The wait time was approx 5 minutes. Facility appeared very clean. I have recommended to friends and family.
Professionalism. Dr. Koperek always takes his time and is a good listener.
Beverly is extremely nice and always makes me feel comfortable. She takes the time to answer all my questions and always remembers details about my life from the previous visit. For example what I'm studying in school, where I go to school, and places I've traveled.
Dr. Norris answered all of my questions and took time to explain my test results, which led to a discussion of medications, which she took the time to review and discuss as well.
Dr. O'Toole is compassionate, knowledgeable and thorough in her evaluation. She follows up surgical procedures with a call to share the results and check on the patient's progress. I can trust her.
Everyone was very nice and everything went quickly
I was able to have my questions answered, the procedures I needed taken care of, and I felt safe.
Beverly is very comfortable to talk to and I find her very knowledgeable
Great ultrasound technician! She explained every step with detail. Very friendly and knowledgable.
Dr. James and the Midwives are the best medical team I've ever visited. I could not ask for better support and help during my first pregnancy and with every visit and check up I have. The Team REALLY cares about their patients! I'm more than thankful!
The nurses and ultrasound tech were extremely nice which was great because the receptionist wasn't amazing. The office is beautiful and very relaxing.
Office staff very respectful and helpful.
Initial impressions were how nice and clean the waiting room and patient rooms were. Liked how it was separated by glass from the other Hoag clinic areas. Thought it was great how much time the nurse and Dr. M spent with me and I didn't feel rushed at all. Thought the welcome pack was a really nice touch as I'm a mom to be!
Staff is friendly and knowledgeable.
Dr. Winter always takes the time to listen to what I am saying. Either on a personal note or health question.
Dr. M is amazing - from her honesty, recommendations, care, time spent, she goes above and beyond for me. There was an appointment issue (I was rescheduled three times) and she made my appointment reschedule happen. She is the absolute best and a huge part of my life. Vanessa rounds out the perfect team.
Dr. Lam was very personable. She also gave me a prescription for an osteoporosis medication that my other doctor did not know about. I am THRILLED about that because I'm unable to tolerate the other medications. There was also no wait.
Dr. Dej was very friendly and helpful and has a wonderful bedside manner.
Dr. Whitman was always patient with me by taking her time answering my questions.
It was wonderful. I was greeted, changed and scanned. The technician, was very kind, professional and friendly.
[Highly satisfied with] Amount of time spent with me.
Dr. Sheila Dejbaksh is a really good OB/Gyn. She helped me feel at ease throughout my whole pregancy even with my complications. She is very friendly with a great attitude and I connected with her immediately. I would highly recommend her to anybody especially if its their first pregnancy.
I had 2 mammograms and 1 ultrasound. The technicians and nurses were wonderful. They were patient and explained everything to me.
Fairly reasonable waiting time. Doctor very willing to answer questions.
The technician was very friendly and helpful.
Friendly staff, felt I was in good care.
Great medical professionalism and took time to answer questions.
Dr. Raffo is caring and very thorough.
I was satisfied with the care, but unsatisfied with the office experience. I was in the middle of an urgent situation, and was told that my insurance was dropped and I couldn't come in unless I paid 100% cash. Not a lot of empathy in the communication.
He gives personal patient care.
Dr. Lam fit me in and was good at explaining things about my condition.
Ease of parking and shorter wait time.
Easy check in. Dr. Lam has been my physician for awhile now. I hope I never have to change!
On time, in and out in 30 minutes. Mamo and bone density tests.
Dr. Chen's bedside manners and expertise put me at ease. Also, I didn't experience any pain during or after the procedure.
My appointment was on time. The technician who handled my first time mammogram was helpful, knowledgeable, and professional. The office at the Laguna Hills Medical Center is very safe and comfortable - a welcoming environment considering it is a medical office.
Dr. Norris was excellent, nice, professional, thorough. The staff were also the same, the office is very pleasant. I moved to the area they were recommended to me by Dr. O'Conner and I plan to continue going there for my female issues.
I was bleeding and worried. Thankfully Dr. Price found and removed the polyps quickly. She has the best bedside manner. She is personal, remembers what's going on in my life and truly cares about each of her patients.
Dr. Lam is awesome! The location was super clean and there wasn't anyone there when I got there, so I felt safe. Everyone was so nice and caring!
They gave me an appointment right away. Didn't wait long in the waiting room. Doctor was very nice and listened carefully to my complaints. Explained everything well. Good experience.
Dr. Mendelsohn is very down to earth and easy to talk to.......she always answers my questions without rushing through the visit. This facility is beautiful and very close to where I live.
Clean new building, quick check in, awesome knowledgeable Doctor and quick efficient appointment!!! EVERYTHING!!!
Professional and caring doctor and nice staff.
Very short wait prior to appt. Vanessa and Dr. Mendelsohn are the best of the best!! Always professional yet warm and friendly, completely knowledgeable on anything I ask and helpful with any questions I may have! Happy to see them!!
I love my doctor! She always makes health care an easy process, which I've found to be extremely rare. it was so easy to book an appointment and I felt covid safe the whole time.
It was quick and only slightly uncomfortable. Very different from other places I have experienced with mammograms. I was notified that I needed an additional mammogram from Hoag imaging which was conveniently set up for me. I had my appointment today and all is fine. Thank you for investigating further and making sure I am heathy.
Dr Norris-Walsh and staff were awesome as usual. The trip itself was smooth and efficient.
The doctor was so nice to explain everything I asked.
Dr. Koperek and his nurse, Unique, were so helpful with my medical issues. I appreciated the care, compassion, and thoroughness of both doctor and nurse.
Dr. Kong is a great doctor and always takes time to check in with me and provide great knowledge and insight.
I had missed seeing my doctor and wonderful nurse. I had so many appointments while pregnant, I had missed seeing them!
Dr. Lam is excellent practitioner, very personable, answers questions completely. Would definitely choose her first for any GYN issue--all aspects could not be better.
Mammography was business as usual although the person completing the imaging seemed rushed in a sense. Maybe because of Covid but nonetheless did the job. I was left feeling apprehensive afterwards in that the images wouldn't be of good quality because it was rushed.
The physician's assistant who checked me in was pretty rude. I was trying to explain my symptoms and also my medications and I found her to be condescending and unhelpful.
Very satisfied with the staff that performed the mammogram. Concern is surrounding not receiving f/u from medical provider that I had findings that needed further diagnostic interventions and I was referred to Hoag Breast Center in Irvine for this. When I received a call from Hoag to schedule an appt that was the first I learned of any abnormalities. I would have hoped and preferred a call from my OC Womens Health provider Dr. Dej first with this information and the next steps
On time apt., friendly staff, outstanding dr.
Did not have to wait at all, facility was clean, appointment was very quick!
Very clean facility. Efficient care. No wait time!
Ultrasound was done in San Clemente office and technician was so personable and made me feel comfortable. Clean office and quick appointment
Both appointments for Mamo and Pap were well coordinated time wise.
I had a high blood pressure reading and it wasn't retaken or addressed. Very little feedback and guidance on preventive care and health. Rushed.
I was a new patient and never seen an OBGYN doctor. She made me feel safe and welcomed and that I could confide in her if I ever needed something.
Friendly staff. Very clean and modern office. Technician eased my fears and helped me remain calm.
Very clean, efficient, very calm atmosphere. Everyone is professional and respectful. Dr. O'Toole is AMAZING! She is knowledgeable, sincere, respectful.
I have had nothing but great experiences with this group. The doctors and staff have been great and helpful. Been going here for over 20 years and have no complaints.
I had my appointment close to Christmas and she was more than willing to be brutally honest about what I needed. I did appreciate the no b.s. approach because I was in an out quickly and on with my day. Although I was not able to see my usual gyno, Dr. Johnson due to corona and a packed schedule, Dr. Patel was exemplary.
Dr.Chen was amazing. She fully listened and really made me feel well taken care of. She asked questions and got curious without being pushy. I felt really comfortable.
Dr. Cough is very kind, caring, skilled and thorough.
I was taken in at the appointment time. The technician was good, very professional. I found out my results within a week
Very new clean and professional environment
On time, able to accommodate a blood draw.
The office was COVID-friendly and the check-in process was quick and easy. Dr. Katherine Lee is super helpful, friendly, and answered all my questions.
Dr. Heidi Cough is always pleasant to work with- her expertise in OBGYN and super friendly. She also gives great recommendations/referrals for other specialty doctors. So happy I have her in my network.
Office was beautiful, clean and well managed. Everyone was pleasant, personable and professional. Assistant/nurse check in very friendly, caring and professional. Dr Lam was pleasant, excellent bedside, caring and considerate. I felt like my appointment and my care really mattered.
Thorough exam. Been my doctor for 30 years. Saved the life of my firstborn 28 years ago, cured my cancer twice. Wonderful personality. Kind, gentle, knowledgeable doctor. Courteous, supportive support staff.
I miscarried and Dr. Cough was so understanding and got me in right away before Christmas for the procedure.
I was late and staff still cordial and accommodated me.
The staff and the Doctor and all super nice and knowledgable.
[Highly satisfied?] Yes, Dr. Mendelsohn is a thorough professional. She treats women as a whole being, asks important questions, and makes excellent recommendations for care. On top of that she is an excellent technical doctor and diagnostician. She takes the time to know her patients, does not rush us through, and she really cares. I am very, very lucky to have found her.
Dr. Cough is patient and kind and always answers all of my questions.
Although always a bit anxious before my yearly PAP visit, Teresa always puts me at ease with her warmth and care. She is always personable and friendly and takes time to ask about me and my daughter, who also has been a patient of hers.
Dr. Norris-Walsh really spent a comfortable amount of time getting to know me. The staff was very professional and friendly. The office is warm and pleasant, I was very happy to find this group!
Dr. O'Toole is great. There was no long waiting time.
Dr. D is wonderful! Thorough, friendly and really seems to care about my wellbeing.
Teresa Whitman is a wonderful listener and takes great care.
Meeting with both my doctor, support staff and the ultrasound tech was informative, felt personal and communication was great.
Confidence in staff and communication from the Doctor.
The doctor listened and actually focused on my concerns and did not brush off treatment option just because I am a younger patient.
Lisa Sherwood is always professional, respectful, caring, and thorough. She is wonderful at her job and I always leave her appointments with a great experience.
Nice building, Beverly is amazing.
Very satisfied. The office staff is kind, organized, provide confidence that the patients are being well taken care of. Dr. Raffo is so thorough and kind, and gives me great confidence that she truly cares about my health, and keeping me safe.
The staff is courteous and efficient. Dr. Koperek has been my gynecologist since approximately 1998, and I have always had good experiences at your office.
I have been established with the group for 40 years and have always been very satisfied with my care and have complete confidence in the physicians I have seen over the years. The office staff is very friendly and helpful which is extremely important.
Very personable doctor, she took time to learn who I was and was a very good doctor!
Dr. Patel is very thorough and very friendly.
Dr. Lee always makes me feel comfortable and really listens patiently to any concerns I may have. I never feel she is just going through the motions. I am very happy being in Dr. Lee's care.
Dr. Raffo took the time to listen to me patiently. I appreciated that she didn't rush me out of the office and was very thorough.
Dr. Winter has been my doctor for over 20 years. I trust him.
Dr. James listens to me and has the experience to know how to help me.
Pleasant staff and wonderful Dr. Winter.
Both Dr. Lam and her assistant were very responsive to me and very thorough. My exam went well. I was taken promptly for my appointment which I appreciated.
New office is much closer to my home, Love Dr. Dej and the time she takes listening and asking questions - was in and out in a suitable time for a doctor visit.
Dr. Winter has many years experience in obstetrics/gynecology/procedures I am interested. The GYN office referred me to him due to my prolapse.
The staff is always professional and friendly. Dr. M and Vanessa are amazing at what they do.
Dr. Mendelsohn is incredibly passionate and cares for her patients like no other!
For years I have been a patient of Dr. O'Toole's and feel very comfortable being with her.
On time, quick and easy, efficient and nice staff.
Love Dr M...She is kind..LISTENS...thorough...practical...treats me like I am important
Dr. Peters was very informative, easy to talk to and made the exam very comfortable.
Enjoy Dr. Cough's knowledge and bedside manner. Her assistant Melissa is so friendly and welcoming. Love the new office, too!
Dr. Raffo always takes the time to talk to me. She never acts rushed and has an amazing way of making you feel at ease.
I was in and out quickly and they always make me feel welcomed.
Dr. Winter consistently improves my health and my life.
For this particular visit during COVID I was impressed with the procedure and the social distancing. Also, her assistant was super nice and did not make me feel bad for being so nervous.
I have been coming to this office for years. Great service. I had bone density. I was roomed quickly.
Dr. Amy Peters cares for her patients, she listens to the patients concerns. She provides feedback and gives explanation of the treatment plan.
Dr. O'Toole is kind, thoughtful in her responses.
Very competent staff. And very pleasant.
[Highly satisfied] Because I was treated by courteous members of the facility. Everyone was friendly and helpful.
Clean environment, only one more other patient in the lobby, friendly staff.
Addressed all my questions and concerns.
Everyone was very professional and helpful.
Dr. Cough is empathetic and informative. The check in staff were composed and cheerful.
Dr. Koperek seems very caring, gentle and helpful. He responds quickly to emails on the portal. Staff are also helpful and try to fit you in for a same day appointment.
Appointment on time and technician was very nice.
The care of the NP.... compassion and support.....amazing...
I like and respect/trust my physician
Ultrasound tech was amazing. Really felt safe through the whole visit. All staff was incredible
The staff is always very friendly at every visit, and I felt that the new building/office was easy to find. It is also a very nice office space.
Place are nice, and doctors are very friendly.
Appointment was on time. Front desk courteous. Dr. Koperek VERY gentle and knowledgeable. Love him!
Well done with COVID guidelines, patient handling.
The facility is so up to date, each employee I came in contact with was very pleasant, convenient location with parking, appointment availability and doctors are amazing!
The staff is always wonderful and the office is conveniently located with plenty of parking.
My test results and their correlation to the unpleasant symptoms I've been experiencing were thoroughly discussed, as well as several potential treatments including side effects and risks. Dr. Raffo has always shown great compassion for me and helped me select the most appropriate treatment for me.
She explans everything and I am feeling comfortable with her.
The facility was clean, nurse was friendly, and doctor was professional and attentive.
Waiting 1 hour in the waiting room that was full also waited in the check up room for about 47 mins Since this appointment I have been looking into an other doctor
I was seen within an acceptable amount of time after arrival for a late afternoon appointment. The Doctor explained treatment options in terms I could understand.
The staff was all terrific.
Dr. Norris-Walsh is always thorough, on top of everything and a patient listener.
Dr. Mendelsohn takes time with you as a patient. She takes interest in you personally and is "present" at the appointment. She doesn't make you feel like she is in a rush to move on. She is very thorough with her questions.
Friendly and efficient front office staff and nurses. Good explanation of process and next steps.
The mammogram tech, the ultrasound tech, The radiologist and Carmen in scheduling of biopsy were all very nice and professional.
Dr. Koperek is phenomenal, very engaging and personable. So is the staff. I originally came to the practice 26 years ago and saw Dr. Martin. He delivered my daughter. When he retired he recommended Dr. Koperek. Great choice!!
Was able to be seen for that day.
Reasonable wait time; very nice, modern, and clean facility.
Dr. Johnson and the staff are always friendly and efficient making an otherwise uncomfortable appointment quite tolerable.
Fast, friendly, I didn't feel rushed during my appointment.
The technician was amazing. She put me at ease and was so kind and friendly.
Dr. Raffo is an amazing physician - she is very thorough in her exam, expert knowledge in all aspects of her field, communicates easily with patient and addresses all concerns and very compassionate. Everything and more a physician/specialist should be!
Short wait time, courteous personnel, not too painful mammo.
Patient, compassionate, listened and answered all my questions fully.
Satisfied with visit regarding the specific issue but would have been nice if the doctor would inspect the breast area that had the lump imaging on [date].
Dr. O'Toole is always so kind and caring. She takes time to listen to my questions and concerns and is always extremely thorough. I feel confident in her diagnoses and never feel like she is rushing to see the next patient.
Dr. O'Toole has a wonderful bedside manner and very thorough.
Dr. Cough and her assistant Melissa are awesome. Professional, friendly. She takes time to explain everything. She listens to my needs. I feel very comfortable and safe when I am treated by Dr. Cough. I trust her. I absolutely adore them and recommend to anyone.
The doctor was very friendly and I felt comfort with her sharing my concerns and getting positive response from her.
Staff is always very helpful, professional and friendly. Convenience of being able to get multiple things done in one place and one appointment.
I felt that many of my concerns were dismissed by the care provider.
Dr. Walsh is a compassionate and incredibly knowledgeable doctor who I trust to all my female needs. I would go wherever she Practiced!
In and out pretty quickly, professional technician.
Dr. Mendelsohn has been my OB-GYN for almost 20 years. She is very professional, knowledgeable and at the same time shows that she really cares about her patients. I have recommended her to friends.
Beautiful office in San Clemente. Very accommodating as I was running a bit late. Office staff professional yet personable. Have seen Carolyn P for years and just love her. Very thorough, professional and personable. Actually saw her in San Clemente instead of Laguna Hills because of a change in my schedule.
Dr. Patel is amazing; I've only been to a couple of visits but she is so easy to talk to and takes the time to answer any questions that I have.
Pleasant staff, short wait and Dr. Mendelsohn is awesome.
Doctor spent time thoroughly explaining everything to me and answering all my questions.
I really like Dr. Koperek and the office staff there. They are friendly and efficient . They had great COVID protocol.
Dr. Norris-Walsh is the best!
All the tests were scheduled for the same day and done. Actually, one of the tests was originally scheduled a few hours after the rest of the exam, but they adjusted their schedule and had that test also done -- so I didn't have to return for that one test. I really appreciated the accommodation. Also, people are very professional and friendly. I always have a good experience when I get my annual physical done.
Dr. O'Toole is very thorough, knowledgable, and personable. She is gentle and takes time with her patients. She is an exceptional physician.
The staff is always pleasant and helpful, and Dr. Koperek is just the best.
Dr. Lee and staff were welcoming and they took care of all my needs in a kind, friendly and professional manner.
Wait time was less than 5 minutes. Everyone was polite and positive. Tech was efficient and kind.
Everyone was friendly, things were safe and efficient.
I've seen Dr. Koperek for years. He is a great doctor! I can rely on his expertise.
Everyone was friendly and efficient. Dr. Johnson was informative and helpful.
Dr. Lee is very pleasant and professional.
Was not checked in when I came. Sat for more than an hour before being called in.
Dr Price is thorough, knowledgeable, professional and friendly.
professional staff and quick response from the doctor
Mary was thorough. Everything ran on time and I was in and out in less than an hour.
Technician very welcoming, answered all my questions in a clear and friendly manner.
Efficient check in process online. Friendly and helpful staff. Dr. Johnson always spends enough time to answer questions.
Amazing facility and as always staff was great efficient and friendly, Dr. Mendelsohn always puts me at ease.
The technician was friendly, efficient and quick.
I didn't have to wait very long before I was called in for the mammogram.
Listened to any concern I had and answered with patience and respect.
Dr. Price is very easy to talk to and her demeanor is very affable.
[Highly satisfied with] Provider's helpfulness and capability.
The technician was very adept at putting me at ease. She talked me thru the transvaginal ultrasound and got good pictures while keeping me comfortable. She was excellent.
All went well from beginning to end.
My OBGYN was so friendly and made me feel confident during the whole process of my pregnancy.
She is very clear in her explanation and take time with me, also she remembers me.
Teresa is always very thorough, and she makes sure to answer any questions or address concerns that I may have; I never feel rushed. The new Irvine office is beautiful.
Dr. Walsh is very efficient and knowledgeable.
Dr. O'Toole is a experienced, caring and compassionate doctor. She and her staff provided excellent service and guidance for my medical needs.
Everything was great, just like with my past visits.
The new facility was beautiful! It was my first visit and everything ran smoothly. Everyone from front desk to my nurse to Dr. Chen was incredibly friendly!
Doctor Koperek is highly knowledgeable and professional. He listened to the problem and explained the solutions in detail. The staff is also very nice and courteous. The nurse handled my case took extreme great care of me, arranged all pre-op and post-op appointments and provided all directions in write, which helped me keep everything organized and get things done on-time. Thank you so very much to Dr. Koperek and the entire staff. My hats off to you.
Happy with the experience, quick and easy.
Nice and quick! Dr. O'Toole is always so professional and caring!
Dr. Lam is kind, communicate well, a great listener and put me at ease. The staff is very caring, and prompt.
Reasonable wait time, technician and person who brought me back were very pleasant.
I timed my first postpartum visit to be in line with my newborns pediatrician visit but my appointment was cancelled. I had to reschedule and find care for the babies another day.
Dr. Lo makes time to talk to me and asks me questions. She is not intimidating and I can ask her questions without hesitation.
Very efficient and personable office. Great staff and Dr. Winter is the best!
Everyone was very nice and helpful and didn't make me feel like I wasn't heard or as if my concerns or questions were a bother. They were just very kind and caring.
On time visit and very good care.
I felt a bit rushed through the exam, including questions I had.
Dr O'Toole always takes her time to answer questions and concerns. She always makes the Appt confortable and I never feel like I'm being rushed. Gives good guidance to health questions.
Everything went smoothly with the BMD test
Felt like I received good care from Dr. Lee and the staff.
Limited wait time. Respectful treatment by provider.
Good taking care of me for every appointment and very kind. Will get quick response when I mail or text her.
Dr. Price is very professional and always take time to discuss with me this is really the best Doctor I ever met.
Dr. Whitman is thorough and a good listener of my needs. All staff is pleasant to deal with.
I got appointment quickly and Doctor accommodated all my needs!
Front desk people were personable and helpful and good communicators... knew their roles.
Dr. Dash listens and she is friendly and welcoming.
Dr. Amy is a fabulous lady I'm so happy to meet her and she found out my problem right away she takes her time and listen to me love her:)
Front office staff was very friendly. Answered all my questions and was very patient. Also Dr. Kong took time to answer all the questions and listened.
Dr. M is friendly, caring and thorough. The office is nice and clean and the staff pleasant.
Appt. was on weekend and it went smoothly and fast.
Pleasant experience, on time and brief.
Dr. Koperek and Eunik always make me feel very comfortable and make an effort to get to know me. They are very professional, knowledgeable and go above and beyond to make sure they are taking the best care of me. I actually look forward to my appointments each time I go because of them!
Staff was very friendly. Dr. Patel was very informative and caring. She treated me kindly and with compassion and I very much so appreciate her.
I have no complaints everything went smoothly from the beginning to the end of my appointment. This is a very high compliment given they are in the process of rearranging the office.
Friendly staff, short wait times, great communication.
Yearly check up done and everyone was very professional and helpful.
Very kind and good explanation to me.
Dr. Koperek has been my OBGYN since 1998. He's great, professional, knowledgeable and really takes care of his patients. He's been a great doctor and I always have a positive experience. The staff is also professional and very welcoming. It's a good medical team.
Office was beautiful and clean, staff friendly and helpful.
Dr. Raffo was very knowledgeable and able to accommodate me immediately and answer all my questions. She also responded quickly to my questions on the portal and was able to prescribe needed medication to my pharmacy electronically. I would highly recommend her!!
I have been a patient of Dr. O'Toole for over 27 years. She delivered all three of my kids and I think she is the best doctor ever. Extremely kind and thoughtful.
Dr. Peters was very caring and answered all the questions I had patiently. She explained all the procedures I might need thoroughly.
Dr. Price is a professional, the facility is nice and clean.
[Highly satisfied with] Time spent with me and knowledge of Carolyn.
Timely, very friendly, took her time to talk tome and didn't rush through the appointment.
Dr. Price is personable and was very receptive to answering my questions. Being able to do my mammogram at the same location is very convenient.
The tech was efficient and knew exactly what she was doing. Absolutely no pain, a walk in the park.
I absolutely love Dr. Mendelsohn! She has always been thorough, personable, and knowledgeable of my medical needs. She's funny, nice and makes me feel like she's an extended part of my family. The office staff is extremely nice, too.
They got all my tests and the physical done. Dr. Walsh spent quality time with me.
Dr. Norris-Walsh is attentive and ensures I get the care I need. I've been with her for over 20 years.
[Highly satisfied with] Quick check in, social distancing, Dr. Koperek.
I have been going to Dr. Winter for over 20 years, he is great and professional; the whole office is.
Detailed, on time, and COVID safety in place.
My appointment was quick and painless, and the staff is always so friendly and helpful!!
On-time and the team was very efficient.
He is good about explaining everything to me. I saw him in the new Irvine office.
Carolyn Patchett is great, my favorite NP to see. She always takes time to answer any questions I have and you can tell she cares about her patients. She is excellent at her work and has expertly helped me with several medical issues. During this time with covid restrictions and navigating a pandemic in a medical facility, the new regulations and strict mask adherence has been great, the facility and protocols (pre-check in, only use one door in and out of the building, temperature screening, and only two people per elevator ride), it feels like they are on top of it. I really appreciate that.
Nurse Beverly answered my questions without any judgment, gave me the facts and was funny! I would see her again for next year's exam.
Doctor was kind and helped to ease my concern by identifying the pain I was experiencing as muscular and not likely breast cancer related.
Dr. Lam was very attentive and listened to concerns that I had.
Lisa followed up with me via phone call and text after my appointment to let me know a prescription and Dexa scan order were placed.
Everything was done so promptly and professionally. Very easy experience
The offices are very organized. I don't feel that I have to wait to long to see the doctor and everyone is pretty polite. Dr. Chen is very sweet and friendly, and answers all of my questions, making me feel comfortable.
Dr. Lam is very kind and always tries to know my medical conditions.
Dr. Raffo is very complete with exams and takes the necessary time to go over all questions I have. She is compassionate and professional at all times.
I didn't feel like the Dr. was thorough enough in preparing me for the examinations, especially considering this was my first experience at a OBGYN. Also, when I mentioned some of my medical history she did not seem very concerned or attentive to that.
Dr. Raffo has been amazing throughout my entire pregnancy and postnatal experience! She is responsive and sensitive to all of my needs and neurotic questions:) she's the best!
Didn't wait a long time in the waiting room or in the exam room waiting for the Dr. either! I love Dr. Lam
Great doctor, friendly staff and expert advise
New office is beautiful. Staff is very nice.
Lisa is an amazing human being and she is extremely understanding. She makes sure we cover everything and is patient when asking all the questions. She listens and wants the best for her patients.
Dr. O'Toole was very engaged and thorough and made it a priority to listen to my concerns without being rushed. She is also very personable and warm as well. Finally, Dr. O'Toole followed up immediately with my lab results. I am new to the area and a friend recommended the practice. I chose Dr. O'Toole based her experience and her bio and I am very glad that I did!
Dr. Dej is very professional and makes my annual checkup a more pleasant experience. The nurses conducting the mammogram and bone density tests were also very pleasant and professional.
Dr. Lee was great. She took time, answered all my questions. I didn't feel rushed.
Dr. Cough makes me feel comfortable and is very friendly. She is professional and explains things well. She personally called me to talk about my results.
[Highly satisfied with] overall professionalism of Dr. & office staff.
The offices/facilities were amazing! I had a great visit with Dr. Raffo. She is always very attentive and helpful.
The doctor followed through with my condition in a timely, compassionate manner. She explained the procedure in detail and was very reassuring.
Very nice and knowledgeable Dr. Thank You.
I had the opportunity to ask a number of questions and did not feel rushed during the appointment.
Dr. Raffo is very interested in her patients and how they are doing. She is a caring physician.
Quick check in, quick call back and very professional
Dr. Dej spends her time and is very caring and explains everything well. She is also very positive and delightful, in additional to being a great doctor.
She's a great doctor, a wonderful person, she talks to you, she listens to you, she's super likeable and extremely knowledgeable...she's the BEST.
Doctor explained options and answered my questions.
1) Front office nurses are nice and knowledgeable. 2) Wait time was short. 3) The nurse in the treatment room is sweet, courteous and very efficient in her work. 4) Dr. Chung gave me a very good impression as my new doctor. She spent just a right amount of time with me. She answered all of my questions.
The receptionists were very nice and my appointment was on time
Dr. Koperek was very thorough, professional and has a good sense of humor which put me at ease before my surgery.
I was scheduled to see Dr. Lee, but saw Dr. Lam instead, and was very satisfied with her.
Dr. Price is both friendly and professional, thorough and proficient. I feel she really knows both me as a person and as a patient and is compassionate in listening to my concerns and competent in making sure I get personalized care.
Dr. O'Toole is the best obgyn. I have been going to Dr. O'Toole for over 15 years. She makes you feel very comfortable and welcomes any questions you have.
Dr. Johnson isn't just a Dr., she is a whole person caregiver. She remembers personal information, makes you comfortable during the exam, answers questions and asked questions. I feel good just knowing she is my Dr.
Dr. O'Toole is always informative and professional, kind and caring.