I have a great report with my OB and I always feel comfortable that all of my questions or concerns have been addressed.
Tech was very professional, yet personable. She was on time and got through the mammogram quickly.
Everyone from the office staff to Dr. Lee was very friendly and thorough.
All went in a timely fashion. All personnel extremely pleasant. Dr. visit was thorough, informative and easy.
Dr. Lo is great! She is one of the best doctors I ever had. Wish I knew of her when I had my boys.
The office staff is friendly and accommodating. They make a sometimes uncomfortable experience a little easier.
Nothing egregiously bad, but didn't feel like it took a while for me to get in the doors and I left feeling confused and rushed.
I am always satisfied when I see Dr. Mendelsohn. She follows my BRCA gene and cares about her patients! I love coming to see her and Vanessa!
I had a mammogram and then my annual exam. All was on time and very professional. I trust my provider.
Dr. Price was so caring and informative. She made my husband and I very comfortable during my first prenatal visit.
Dr. Winter is an exceptional provider. I have been his patient for 15 years, and have never felt better. He worked with my rheumatologist, and improve my bone density as well. Remarkable physician!
Dr. Johnson is personable, efficient, and knowledgeable. She takes the time to understand issues and questions, and responds thoughtfully.
I really like Dr. Priestley. She always takes her time with you and has great bedside manners.
Dr. Price has such a warm chair side manner, and answers all my questions. So glad Dr. Audell recommended Dr. Price.
I loved the Doctor. She did not rush me, made me feel so comfortable and the best part I truly could tell that she truly cares about her patients.
Short waiting time, Dr. Dash is very knowledgeable, attentive, and listened to all concerns.
Beverly does the best job inserting HRT pellets of anybody I've used in the practice. The incision heals faster, and there is far less bruising.
I didn't have to wait around in the lobby for more then a few minutes and I just about got my clothes off, hit the button and Dr. Lo was in the room. She's so compassionate and takes very good notes because she asks about things we discussed from the previous appt.
Dr. Lam was very friendly and happy to answer all my questions. She also accommodated my next appointment among her busy schedule.
I love Dr. Kalra she is knowledgeable, experienced, and a wonderful Dr.
Dr. O'Toole is the most wonderful doctor I have ever had the pleasure to know.
Appointments were on time, very little waiting. Everything was explained clearly, visit didn't feel rushed. All of my questions were answered concisely.
Theresa Whitman took her time to hear my concerns and she was extremely thorough with her exam. She was professional, kind and compassionate.
I was checked in quickly, facility was clean, everyone was friendly and helpful. I was in and out within a matter of minutes, and all my questions were answered thoroughly.
The facility is very clean and the staff was very friendly and helpful. The doctor and assistant answered all my questions and helped me understand everything.
I did not have to wait long, either in the waiting room or in the treatment room. The team was personable, and Dr. Johnson listens thoroughly and answers all questions.
All OCWMG staff I interacted with were kind, friendly, and helpful. I didn't have to wait long to be seen for my appointments. I enjoyed seeing the ultrasound and getting to ask questions.
Dr. Lo was patient and respectful. She took her time listening to my health issues and gave me some good suggestions in what I could do to improve them. She listened to my questions and gave me thoughtful answers. She didn't seem rushed and before she left she asked if there was anything else I needed to talk about. I didn't feel hurried and I got the answers I needed.
Everything went great. My doctor is knowledgeable and friendly. I've been visiting her for 6 year straight and she still remember all about my child and is very gentle.
Personal, professional! Dr. Priestley always spends time with me. She explains any concerns and communicates well.
I feel very comfortable with Dr. Raffo. She's very nice and makes sure she answers any questions that I have.
Dr. Koperek is always very personable and makes the experience so easy and relaxed.
I have felt more and more comfortable with Dr. Lo and staff. I am always seen in a timely manner and staff is very helpful and friendly.
Dr. Lam was very friendly and easy to talk to. She explained everything and answered all my questions.
My phone lost power on my way to the Appt, so I didn't have directions! I was so late and flustered, and the front office and tech got me in and took care of me. I was SO grateful!
Doctor is very thorough, takes time to explain & answer questions I have. I feel she knows her patients even though I only come for annual check ups.
I love Carolyn! She always remembers me, we have pleasant conversation but most of all she takes her time with me.
[Highly satisfied with] the speed & friendliness. It went so fast & everyone was kind.
Dr. Cough and her team are seamless in care and feel like friends as well as medical professionals.
It's always a treat to see Dr. Kim. She is knowledgeable, kind and a pleasure to see.
I am almost always very happy with my visits. All staff are professional and friendly, appointments are done in a timely manner. I never feel rushed or dismissed, and all my questions are answered thoroughly.
I was finally able to schedule a full annual check up including blood work and mammogram...I had previously skipped a year and was frustrated with the scheduling process. This year was a much more pleasant and helpful experience.
I needed to talk to Dr. Price about a breast cancer recurrence and the adjuvant therapy. She was concise and clear. She assured me that I could call and have an appointment if necessary before my next appointment. Dr. Price is a thorough, knowledgeable, professional and kind.
The ENTIRE STAFF is amazing!! They took such GREAT care of me!! From Erin who was booking my appts and surgery and such to the anesthesiologist calling me to the OR Staff day of my surgery!! AMAZING!!
Did not have to wait. Technician was good. She explained everything she was doing.
I love the patient portal, staff is nice and courteous; answer promptly to messages and calls, questions.
Dr. Cough was very patient with all our questions during our first OB appointment.
There was very little wait time for my appointment. The technician was knowledgeable and pleasant. The facility was clean! Also, the pink-wrapped Hershey kisses were a great touch!
Dr. Mendelsohn was her usual amazing self. So very easy to talk with, direct and explains everything.
The biopsy was very very painful. I would have liked to have been more prepared by the staff. It was not pressure or pinching, it was a cutting pain. In the future PLEASE numb or fully prepare your patients.
Concern for issues. Covered for other MD as appointment change due to my work. It was going to take four months to rebook. Yikes.
The office personnel were polite, cheerful and through. Dr. Lee was also very attentive, listened to my concerns, explained what she was going to do and why. She explained procedures, was gentle but through as well.
Attentive to detail. Made me feel comfortable in an uncomfortable situation. Explained each step she was doing. Relayed my nervousness. Gentle touch.
My wait was short. I quickly was escorted into the examining room. Dr. Winter listened to my new concerns. I was in and out in a matter of 30 minutes :-)
First of all, this office does an outstanding job staying on time. I really appreciate not having to wait a long time in both the waiting room and the patient room. Secondly, Dr. Price is amazing! She always takes the time to answer all of my questions.
Very timely (ahead of schedule). Pleasant office staff. Great expertise and follow through of doctor.
Everyone is pleasant I always get in and out on time Dr. Mendelsohn is by far the best OBGYN I have had and I have had many! I will never go to another very happy with her and the employees she has great people!
Well woman, mammogram and bone density all in same place. Wonderful doctor and staff.
Doctor had an appointment available for me the same day that I phoned and asked for one. Results were available during my visit
I've had all 3 babies delivered here and love the experiences I've had each time. Always feel very taken care of and love my nurses and Doctor Mendelsohn.
My appt time was 4:00, they took me in promptly, I got undressed for imaging that took about 10 minutes then I was finished. Staff were very professional
Minimal wait in the waiting room and exam room. Efficient visit overall
I made three back to back to back appointments for bone density, mammogram and well woman exam, all within 1/2 of each other. All appointments went quickly and were all on time.
The doctor is very personable and knowledgeable and took the time to answer my questions.
[Highly satisfied] because Susan Mendelsohn is the best doctor ever, I have been going to her for more than 18 years, love her.
Dr. Norris-Walsh is thoroughly professional yet friendly and caring at the same time. Her explanations were thorough and easily understood. Her exam was gentle.
It's always a great experience seeing Dr. O'Toole. She is extremely friendly and we always use my visits as a time to catch up, like you would with a friend.
The practice respects the time of the patient. Very efficient - whether you are there for annual exam, dexa scan, mammogram, lab work, etc. The staff is consistently pleasant.
Clear concise easy to understand information with a plan moving forward.
I was late for my appointment and the staff was very understanding. I very much appreciated the accommodation.
Easy check in. Not too long of a wait. Doctor is gentle and caring with years of experience.
The entire visit was a joy! I walked in to a pleasant reception from staff. I did not wait long - love that; I was taken to the exam room by a wonderful young lady - I wish I could remember her name but I do remember her beautiful smile and calming presence; Dr. Cough arrived shortly after my vitals were taken and prescriptions were updated - as usual, Dr. Cough was focused on me and what I was telling her. All in all, I am grateful to have found this office after so many years of dreading gynecological visits. I highly recommend this practice. 5 out of 5 stars!!!!
She is very thorough and informative. Requests additional testing immediately so there is peace of mind. Discusses all options. She cares because it shows
I returned for an ongoing problem and I was in discomfort and I got in the next day with a nurse practitioner.
I had my 3D mammogram on a Friday, and got the results the following Tuesday. I thought that was pretty prompt.
She listened to my concerns and provided thoughtful, honest advice and service
Dr. Johnson is just completely amazing. She has been my Dr. for about 12 years and I am so comfortable with her. She always makes sure to spend as much time as needed during the visit, addressing any and all questions.
Dr. Koperek is always professional and answers all my questions that I have and sometimes ones that I did not know that I had
Appointment was on time. Everyone was friendly. Received results via email.
The new assistant she has was VERY thorough in reviewing my details and caught quite a bit of outdated or wrong data and did a lot of updates. It made me realize how poor the last ones have been. It's also nice to see Dr. O'Toole! I appreciated not waiting for a long time and being seen more promptly than in the past.
Dr. O'Toole is amazing! She takes the time to listen to any concerns I have and provides thorough feedback.
The check in process was seamless and Dr. Johnson was so present and thorough. She was not concerned with getting out as fast as she could to her next client and listened and addressed my needs/concerns in a very relaxed comfortable manner.
Appointment was quick and easy. There was a very short wait and I appreciated the early appointment so I could get to work on time.
Dr. Winter was very professional and friendly. Very easy to talk to. Answered all my questions and concerns in a positive manner.
Everyone was very nice. I didnt have to wait too long to be seen by the Dr. She was pretty much on schedule which is very nice!
Doctor paid attention to all issues and addressed them. Physician is intelligent
I love the office and Dr. Johnson, I just dislike how much I have to wait for my appointment every time.
Wonderful communication with my technician, she had great energy and was very kind!
Dr. Cough is such a caring, engaging, positive doctor. I never felt uncomfortable during my exam and she explained everything that was happening so I knew what to expect.
Scheduling is easy and the reminders are very helpful. Dr. Price is an excellent provider.
Dr. Katherine Lee is caring and is very good at making sure she addressed my concerns. She has been a great doctor. I would recommend her highly.
The doctor and the ultrasound technician were great, they explained everything as they were performing my ultrasound
Have had Dr. Kaminskis for many years. Dr. O'Toole was referred when she retired.
Dr. Mendelsohn is an excellent physician. She has always been thorough in her examinations. She takes the time to listen to my concerns, and she asks questions and answers them to my satisfaction. She reminds me of other tests or shots I need to have and actually checks not only my pelvic region, but my neck, heart, and bowel system. I feel comfortable speaking to her about problems I may be experiencing with my husband sexually. She gives advice and reminds me of things I can do to stay healthy. She is very pleasant and my favorite doctor. I feel like she really cares about me.
Dr. Johnson is a caring, professional, thorough doctor. I feel very safe is her hands.
I like Dr. Cough. Friendly and thorough. Have recommended her to friends.
It was my first time doing a physical exam and all of the staff made me feel very comfortable and safe during every step of the way
Dr. Johnson always takes time to check in with me and talk about any of my concerns.
Didn't have to wait long. Dr. Johnson is always thorough, professional, and considerate.
I am just comfortable going to the office! I love all the people I have come in contact with, they are very caring and professional. Everyone I have come in contact with is First Rate!
Staff was friendly...doctor was clear in information on procedures..short and informative.
Carolyn was very professional and approachable. The whole staff made me feel more comfortable and was very accommodating.
I have been going to Dr. O'Toole for many years and I feel very confident and comfortable with her.
I thought that I would be getting a mammogram at that appointment. Now I have to schedule another one. Also, an intern was in the room during my exam. I agreed to it, but afterward I realized that it limited my comfort zone regarding my discussion time with the Dr.
Dr Norse-Walsh is very thorough and takes the time to listen. The staff in both offices are courteous and knowledgeable. I highly recommend!
Dr. Mendelsohn is smart, professional, and also genuinely cares for the health of her patients. She listens attentively to your thoughts and concerns. We were having issues with my blood pressure postpartum and it was apparent how important getting my health improved was to her.
I absolutely love Melissa and Lisa. I would rec everyone who is pregnant or considering getting pregnant to them. PLEASE GIVE THEM THEIR OWN OFFICE!!!!! They deserve it, and it feels like a lack of respect from the executives at OCWMG.
Dr. Martin was my gynecologist for many, many years. When he left I started seeing Dr. Lee and I have been pleasantly surprised. I feel that Dr. Lee listens to me and really cares about me. She is professional and at the same time very caring and down to earth.
The doctor was personable, thorough, caring. She listened and answered all my questions.
Being able to check in online was great and my appointments typically run on time!
Dr. Johnson was so sweet! She was really warm and explained everything so well. I am really excited to be her patient. The office staff were great too, Dr. Johnson was running a little behind but they kept me up to date and were super friendly. I also love Dr. Johnson's MA - such a sweetie and a lot of fun. I feel prepared to have a child and feel good about health.
She explained my options thoroughly. Very knowledgeable. She did my biopsy with minimal pain
Dr and the staff are great people to work with, efficient, professional and most important kind.
I liked how clean it was, how quick I got in and how friendly everyone is.
The Doctor is very personable. Not only does she have great expertise. But, she comes across as truly caring about the patient.
Dr. Alexander is great. She's warm friendly and really cares and goes out of her way to help and answer questions.
I came in to have a milk blister identified and my first time mom worries eased. She was able to do both and had me leaving with a confirmation that I was okay and a good new mom.
My doctor is very knowledgeable, understanding, good listener and caring.
Dr. Lo made me feel at ease! I was so scared as I've never been to a gynecologist before and I'm glad I went here for my first time.
Dr. Price is always personable and positive. It's a pleasure to have an office visit with her and she asks and answers questions that are relevant to my age and personal history. Never in a rush and I feel confident with her medical expertise.
Dr. Cough takes the time with me. She never makes me feel rushed or that she is in a hurry. She answered all my questions completely and in a manner that makes sense. She cares. And nurse Melissa is always smiling and is so friendly. The ladies at the front desk are also friendly and kind.
No waiting, I actually got in a little early. I feel confident in the knowledge of the doctor. Questions answered.
Dr. Cough's interaction with me was warm and caring. I didn't feel rushed even though I know she has a busy patient schedule.
I like Dr. Johnson. I've been a patient for many years. She takes time and talks to me and listens.
I went back for mammogram right on time. I didn't have to wait at all once I was back there and ready for the test. The technician who helped me was so nice and quick with the whole process.
Everything went smoothly and in a timely fashion. And I was able to get done with the mammogram after 20 minutes. Wonderful.
Everybody was super nice and professional. They help me with my nerves and to relax
I felt Dr. Price really listened and understood my concerns and needs. She was really personable and listened well. I felt she got what I needed and really helped me. I am a post cancer patient and she understood my concerns and fears.
I feel so secure in knowing that Dr. Mendelsohn is a superbly knowledgeable physician who treats her patients with the best care possible in the safe and nurturing environment she creates.
The doctor was not only beautiful but amazingly friendly and professional.
I came in due to feeling lumps in breast along with sharp pain in breastbone. Teresa realized it was an inflammation and showed me symptoms listed online for the issue. She allayed my fears and became my new favorite person!
Dr. Raffo answered all my questions, gave me excellent advice, and I enjoyed her outgoing and energetic personality.
I was there for a vaccine. I ended up fainting and the staff was AMAZING in taking care of me. They brought me juice and lollipops and made sure was well again.
Little wait for the doctor; thorough visit and examination; always a pleasant experience with Dr. O'Toole
I have been a patient for 25 years. Besides being an excellent physician, Dr. Raffo always greets me as a friend. She cares about all aspects of my life.
Dr. Mendelsohn is the definition of a professional, detailed, caring doctor. She will check any concern and actually puts her patients health as a priority. This woman saved the life of me and my unborn child- all showing me only quiet calm while directing my health with a fury behind the scenes. She is the best of the best and then some!
It was very pleasant and even though I was supposed to get my mammogram first, the office personnel kindly reminded me to do so. Dr. Priestley always takes the time to answer my concerns and questions.
I like having everything done in one appointment. Pap, mammogram and bone density test.
The staff was very friendly and professional, everything was done in a timely fashion. Which was much appreciated!
No wait time. Pleasant front office staff. Teresa Whitman is always professional and is sincere with patients. She doesn't rush you and answers all questions.
[Highly satisfied with] his expertise in this field and easy to understand explanations of my questions.
Dr Raffo and her team are professional, yet always offering a truly caring human touch. I feel comfortable and confident.
The lady who did my ultrasound were very detail oriented. She be able to find out there was a Fibroid, which was never diagnosed from my previous ultrasound. I did ultrasounds at least 4 times since my miscarriage. Only she found out I have a fibroid. Really appreciate her professionalism. She deserves more than a 5-star rating.
Dr. S. Mendelsohn is very thorough and caring, making sure I have routine check ups such as colonoscopy's, treadmill test (heart disease run's in my family) and bone Density test. She has been my doctor since 1998 and I hope for many future years to come. Also, the facilities are very clean and the staff is very nice.
This was the first time I saw Dr. Cough for my yearly exam. Dr. May assigned her to me and I was thoroughly pleased with her concern for my well being.
It took a long time for me to get an appointment for something that was urgent.
Loved Dr. Mendelsohn. She was thorough and genuinely cared about my health and wellness.
The doctor and staff are always knowledgeable and attentive. They listen and address any concerns. Also, provide detailed information on all tests and results. I've been going to Dr.Mendelsohn for 25+ years and would never change.
Ran on time, everyone courteous, Dr. Price extremely helpful and thorough as always.
Dr. O'Toole is the best. I am so lucky to have her as my OB. She is compassionate. She is an expert in her field. The staff are well trained and professional.
Technician was very professional and seemed to know exactly what she was doing. Promptly gave the results to the MD so had immediate feedback.
Dr. Patricia Lo is really nice and professional in terms of asking health history, questions, and doing the exam. Dr. Lo is very easy to interact with and asking questions. It was my very first time doing the pap and kind of nervous. However, Dr. Lo provides very good presentation to let me understand what she will do when checking my cervix, and made me feel very respected and comfortable during the test, while providing verbal explanation of what she would do next. I would definitely come back to Dr. Lo again when doing my physical annual check up next year.
Dr. Lo is Absolutely Wonderful!!! I never feel rushed with her, and she is so kind and caring!!!!
Dr. Lo is wonderful. She keeps me informed and is knowledgeable and kind. Always love seeing her for my appointments.
Great location, easy check in process, friendly nurses and receptionist. Overall a good new patient experience.
Dr. Winter is always professional and thorough. He answers my questions, asks me questions and is not rushed. I very much value his care. I won't change Drs. until he retires.
I love Dr. Mendelsohn. She could be a friend. I enjoy her no-nonsense but light hearted demeanor. I know I could probably talk to her about the most personal issues and she would not make it awkward. She feels like a professional peer.
Dr. Winter and his nurse were very compassionate and kind. They listened to me and answered all of my questions. They truly cared about my well being.
Dr. Price is always so personable. Listens and gives good information.
Great front office staff. Lovely offices. Professional nurses. Dr. Winter is the absolute best!
Dr. Mendelsohn has always gone above and beyond for me throughout the 20+ years I've been with her and I am sure she treats all of her patients in the same manner. I trust Dr. Mendelsohn completely and hold her in the highest respect as a mom herself, a physician and a genuinely caring person.
Dr. Raffo demonstrates a willingness to listen to patients as well as offering exceptional care.
Not only didn't she warn me she was placing the speculum but she didn't tell me about her fingers either. When she pressed down it hurt and I feel like she wasn't gentle. I didn't say anything because I thought I was being silly because as a woman I do know what to expect in this exam....but at the same time, some communication is key and I felt emotional after so I was a little embarrassed to say anything.
He's always on time. He's always super informed. He always remembers our conversations and he always offers alternatives.
She is kind, she take time to ask questions and answer questions, she makes you feel like you're the only patient for the day and she is really knowledgeable.
Dr. Lee and her staff were very professional, friendly and was timely in my visit.
Dr. Kong always takes time to really listen to me and provide detailed and honest feedback and recommendations that are easy to understand. I never feel rushed and she is always very friendly, kind and supportive.
Dr. O'Toole has been my ob/gyn for over 25 years. She is exceptional in every possible way and for the past 20 years, I have to commute over an hour to see her for each visit and don't think twice about it. When I had one abnormal result years ago, she took extra care to put me on 6 month follow up plan instead on annual and said "I want to keep you close on my mind radar." I never again had an abnormal result!! I Love Dr. O'Toole and appreciate her genuinely kind bedside manner of each visit and takes the time to listen and counsel as needed...the best part is her heartfelt hug and asking about my family!! I appreciate her beyond words!!
Everyone in the office is helpful and kind and knowledgeable. Dr. Cough is thoughtful, thorough, precise, down to earth, and has a great "bedside manner."
The staff was helpful, friendly, and efficient. Dr. Kong was knowledgeable, helpful, and didn't make me feel rushed.
Short wait, Carolyn Patchett is comfortable for me and professional and non judgemental. Front office is kind and professional.
Office well run and no long wait time. Technician was friendly and professional.
I never feel rushed, I always feel like my questions are being answered and I am treated with great respect.
The staff is very friendly and efficient. Dr. Winter has a great bedside manner and is very professional. He's very experienced in his field and explains things in Laymans terms.
The technician was super warm and friendly. Careful with my bad shoulder and understanding.
Love Dr. Norris-Walsh and her staff! She is so caring and extremely thorough.
Teresa is amazing! I have been having an ongoing problem and she has been so helpful. She really cares and makes me feel comfortable. This issue has really had me down but Teresa has been supportive and staying on top of trying to solve my problem. I really appreciate all that she does.
The front office gals were smiling and appeared to be enjoying themselves unlike previous staff.
[Highly satisfied with] quality of care and provider's attention to my questions.
While Laguna Hills is usually my regular location, Dr. Lam was only available at the Tustin facility. When I arrived for my appointment, I was met with a very friendly front office assistant. I was seen by Dr. Lam soon after. I was very impressed with how quickly I was in and out of my appointment.
I liked Teresa Whitman very much. I brought all of my medical records to discuss a recent diagnosis from another practice where I found the gynocologist via my medical insurance directory and wanted a second opinion. I probably will return to this practice for the procedure but liked Teresa a lot. She is bright and an excellent listener, gave informed feedback that was very helpful.
Dr. Raffo is compassionate as well as being straight forward and tells me my different options or refers me to different options. I have never had a consistent OBG but now, I have one for lifetime, she is that good! Beside manner is compassionate but most important is the combination with her knowledge and way of explaining things to ensure I understand. She does not rush and is comfortable with silence, allowing me the space to think, process and ask all questions. I wish I had met her sooner, but I met her at one of the most difficult times in my life, so I suppose I met her exactly when I was supposed to. Sarah is also amazing and I felt so comfortable asking her any and everything! My surgeon told me that anyone in this group is good, but I definitely feel like I got the best of the group with Dr. Raffo and Sarah when I needed an emergency appointment. One more important thing. They actually listen to their patients! Really listen!
Dr. Kalra is a gem. The combination of skill and expertise, genuine care and respect, and great listening skills, is quite rare. I feel very lucky to be in her care.
Dr. Norris-Walsh took her time answering all of my questions. I felt that she is very caring and listens to me. I never felt rushed.
I liked being able to do pre-appointment paperwork set up. Made it easy and fast. Wish they would do the same for the Mammo. Convenient mammo and Dr. visit next door. Dr. K is friendly, honest and has really helped me with my hormone replacement therapy.
Dr. Raffo is awesome, listens to my health concerns and takes time explaining my questions.
I've been coming to you for over a decade- I love my doctor and all the staff! I refer all my friends to you
I have been seeing Susan Mendelsohn for approximately 20 years. I have a history of breast cancer. Through her consistent reminders to get mammograms every year, a very small tumor was detected 10 years ago in my R breast during a routine mammogram. She is very thorough and spends a considerable amount of time with me each visit. I've had other issues as well, cysts, UTIs, all of which she helped me get through. I moved to Florida last year but don't feel comfortable seeing anyone but her. I made a trip back to California for my annual visit and will try to do so every year for as long as I am able. I love Dr. Mendelsohn. She is the most caring doctor I know!!!
I feel as though everything is always thorough and am always treated kindly by the staff. It's a great feeling knowing that you will be well taken care of for every appointment.
Quick check in and out. Organized office staff. Mainly because of Teresa Whitman. I see her several times for hormone check & Biote. She is kind, professional, knowledgeable, personable and excellent at the procedure
Every visit has been a pleasant experience. Receptionists, Daisy, phlebotomy, Dr. Price, and Terry, who has always been quick to answer my emails, are all wonderful.
Easy to make an appointment, Dr. Lee took her time and answered all of my questions, office staff was very nice
Theresa was most accommodating and assisted in helping me make my health care decision regarding HRT
The staff is responsive and pleasant, always making sure you are comfortable. Short wait times as well. And Dr. Winter is awesome!
Dr. Patel is up front, down to earth and has always been completely honest. I feel completely comfortable with her. She's a fabulous doctor.
Dr. Kong is always very professional, knowledgeable, experienced, and friendly. She listens with care and answers all questions. She is very personable.
The staff was very efficient and Doctor was great, patient made me feel safe, cared for and listened to.
Dr. O'Toole is the best!! She is very loving and caring and truly cares!
Dr. arrived on time, and she listens to you and provides the best care.
Dr. O'Toole is always so comforting to see no matter what the problem is. I trust her completely. She always follows up. She is concerned and caring. She's the very epitome of what a great doctor should be.
Dr. Norris-Walsh is very clear in explaining procedures and answering questions. I did not leave the office with any worry or questions.
Dr. Kalra is amazing! She made me feel so comfortable and listened to me and addressed all of my concerns!
Dr. Raffo is an amazing physician. She has amazing bed side manners. I never feel rushed and always feel like she genuinely cares about my health and well being. I used to be a patient of Dr/ Audell's until she retired, however, I feel I'm in the best hands possible with Dr. Raffo.
I was taken back into a room at my appointment time. I was greeted by Dr. Winter's assistant, who he's had for years. My wait for Dr. Winter was all but 5 mins. and he was thorough and pleasant. I was able to schedule my mammogram with the check out assistant, and I was on my way within an hour. Very pleased!
It was actually for my daughter. It was her first exam and Dr. Norris-Walsh was so thorough and understanding. Actually caught an issue before it became too serious.
Doctors and staff always pleasant and friendly. A great team..... professional and informative. Personable.... it's special that the doctor calls me with the updates of my tests and findings.
Dr. Kerry Price has great bed side manners. She is also very kind and patient. I trust her because she is extremely knowledgeable and follows through with my care. She emails me my lab or test results and explains in simple terms that help me better understand the results. She always treats me like I'm her only patient, she doesn't rush my care and is extreme thorough when explaining to me medical conditions or treatments.
Lisa made us feel comfortable throughout the appointment and actually made us feel like she cared.
Accommodated my availability; was able to schedule all my needs: annual visit, mammogram, blood work, into one visit/one trip/one location. Nice to have all in one. Dr. Raffo was very nice and spent time answering my questions.
Susan and her PA are amazing! They're personable, thorough, kind, and always on time. They approach what could be an uncomfortable appointment in a fun, caring, knowledgeable way.
Love seeing Dr. Kalra, have enjoyed being a patient of Women's medical group, and love the new Tustin location!
Dr. Lee was very approachable and understanding. I spoke to her about intimate topics and she responded with compassion, advice and referrals. She made the experience very comfortable despite its innate awkward nature of the check up.
I had a great appointment with Dr. Heidi Cough again this year, she listens to my concerns and had made suggestion that have helped greatly in my own health situation with regard to my low estrogen levels.
Online check-in was easy. I did not wait long to see Caroline Patchett. Ms. Patchett is always competent, warm, friendly and reassuring. She is a consummate professional.
All Staff was super nice. The atmosphere in the office was pleasant. The doctor was very competent.
I completely trust Dr. O'Toole. Would never think of going to anyone else!
Excellent attention to detail. Discovered a Bartholin cyst and counseled me. Very caring and efficient.
Dr. Cough is very professional and kind and I feel confident and comfortable with her.
It is so nice when you are able to see the doctor at the scheduled time and not wait. The check-in gals are courteous and the nurses are nice as well.
I was treated with respect and all or any questions I had were answered.
I am also happy with my visits with Dr. Mendelsohn. I have even recommended her to several family members that now see her.
Dr. Mendelsohn is always friendly caring and thorough. Been going to her for 25 years and she is the best!
Dr. Johnson has a warm and professional bedside manner. She was very thorough and explained the procedure and scan results in a clear, informative way.
Dr. O'Toole is a fantastic doctor -- experienced, intelligent, kind, sensitive, trustworthy.
I was in a little bit early and they took me right in. I was out of there before my original appointment time. Also the clinician was excellent.
Short wait time. Dr. Mendelsohn is thorough and listens, asks questions and alleviates concerns.
Dr. Mary is a beautiful and compassionate person who treats her patients and listens to patient's needs.
Dr. M is always very thorough. She is so friendly and definitely makes me feel like she really has my best interest at heart. She discusses a wide range of health issues with me and makes suggestions for follow-up with other physicians. I feel that I am in very good hands under her watchful eye.
I love Dr. Kong's nurse assistant Bo. She remembers me and what I've been through and is so sweet and caring. Dr. Kong came to me when I was in the ER and did emergency surgery. I appreciate her dedication towards her patients. I feel like she truly cares.
Dr. Norris-Walsh provides excellent care. She doesn't rush through a visit and leaves time for questions. Additionally, her staff members are friendly and efficient.
Everyone was really nice, the doctor went into great detail on her findings. Explained everything really well, I will be back in 5 months without stressing.
Everyone is friendly, kind, understanding and makes me feel comfortable.
Answers all the questions the patient asked for and shows his concern with gentle warmth and professional manners!
I've been seeing Beverly for years. She is easy to talk to and thorough.
Dr. Johnson takes the time listen to all of my concerns and answers my questions openly and honestly all while being professional.
Overall the appointment was quick, easy, and what I expected. I was treated with kindness and care
Kindly explained my current situation step by step, replied to my inquiry.
Dr. Susan M. is thorough, explains everything thoroughly, her bedside manner is superb and I finally feel like I've landed the best GYN doctor in the county. I finally feel like I matter!
Dr. Mendelsohn is the best! She was my OB throughout my first pregnancy and I trust her completely.
Doctor Winter is an excellent doctor. He is very professional and knowledgeable. He is kind and caring. He takes the time to explain things to me. I trust the care I am receiving from him. Thank you Doctor Winter!
Dr. Priestley was highly professional, knowledgeable, engaged and listened.
Dr. Cough was a joy to talk to and discuss my current health. She made the appointment easy and she is great to talk to. The examination was painless and she made it possible to get through it without any discomfort.
First time receiving a colposcopy and Dr. Dej was very thorough and explained what she was doing every step of the way. Made me feel comfortable and didn't rush to answer all my questions.
She is so caring, thorough and doesn't rush. I always trust her advice.
Dr. Kalra is an excellent practitioner. She is highly knowledgeable in her field, thorough, and has a personable and caring demeanor. While she is very skilled and proceeds in a timely manner, I have never felt rushed through an appointment with her.
Dr. Johnson was courteous, timely and very professional. I felt extremely comfortable with her.
Doctor was nice, caring and listened to my concerns. I felt heard and taken care of.
Dr. Cough is very informative and is very friendly and patient with all of my questions during the pregnancy.
Dr. Lo was professional and friendly, she took the time to listen to my concerns and answered my questions.
Dr. Raffo and the staff are always a joy to visit. I am always made to feel comfortable and I am always given time to talk about anything I need to talk about. I always receive great respect and care from all.
Dr. Raffo answered all my questions. I did not feel rushed. She came across as knowledgeable and trustworthy.
Dr. O'Toole didn't rush the appointment and answered all my questions in a sincere way.
I've known Dr. O'Toole for 28 years, and she makes the visit to the Dr. very relaxing.
Lisa was awesome, took time to explain everything and was very patient and knowledgeable. I'm always a nervous patient and she definitely eased my fear and anxiety.
Dr. Lo is kind, patient and knowledgeable. It's not quite like visiting with a friend, but almost feels that way - I don't dread going, LOL. Nurses and staff at desk were all helpful and friendly :)
I have been seeing Dr. Mendelsohn for over 25 years, and she is always thorough with exam and recommendations/instructions, and spends the time with me to make sure all questions/concerns are addressed.
The staff takes time to know and acknowledge me. My Dr. gives me unrushed time to make sure my needs are met and answer all questions.
I absolutely trust my healthcare to Dr. O'Toole. She has cared for and supported me since Dr. May's retirement. She has guided my daughters through 6 pregnancies and I'm sure more to come! We adore her.
I didn't feel like 'just another patient.' My questions were answered because my doctor really listens to me. I didn't feel rushed as if there was a time limit for my appointment. My doctor suggested another test which was easily accomplished.
Appt. was executed right on time. Office staff friendly. Technician very kind, friendly and did the exam quickly and efficiently.
Dr. Mendelsohn explains everything as she's treating you. She's kind and efficient.
All of the people working there were helpful and cordial. Doctor Lee took her time with me, answered my questions, heard my concerns, and made suggestions.
Every visit with Carolyn is always a great one. She is so knowledgeable, approachable and understanding. She is a very important part of my care
Mary O'Toole is one of the best, nicest, most understanding doctors you will ever meet
Love Dr. Mendelsohn and Vanessa. They do everything to make sure you feel comfortable and get all the information you need. Have been seeing them over 20 years.
She answered all my questions clearly. I felt comfortable talking with her, and I left there feeling satisfied.
Dr. Price did my exam & listened to my concerns & addresses my concerns very well.
Dr. O'Toole made time in her schedule to see me regarding an issue I was having and took tests.
Dr. Price is amazing! She is professional and kind. She makes me comfortable in what could be an uncomfortable situation. She is knowledgeable and takes the time to listen to my concerns. She is very caring. I wish she was my primary care doctor!
Yes, Dr. Price was very professional and friendly. I was referred to another office for two other tests I needed.
Dr. O'Toole has delivered three of my children and I love her. She is a wonderful, kind, compassionate, and calm Dr.
This was my pre-op appt and the staff did their best to get my EKG and bloodwork, mammogram and pre-op visit done all in one visit.
I love the Irvine facility especially! I also really enjoy being greeted by the nurse there. I can't remember her name but she is blonde and always very friendly. Sounds minor, but it's kind of rare to get someone that is that kind and seems to enjoy their job enough to greet a patient properly.
Very happy with the professionalism and knowledge of the provider. Staff very friendly and helpful.
I'm new to the area and was worried I was having some issues, doctor and staff were very informative, efficient and kind guiding me through the procedure.
I've been a patient of Dr. Koperek for years. I wouldn't go anywhere else!
The appointment was fast, the provider was excellent. The medical staff too.
Dr. Winter was very helpful. He is always nice, friendly and knowledgeable!
Dr. Patel is a new doctor to me and thought she was knowledgeable and very easy to talk to.
The whole experience was very positive and everyone was very friendly. I liked being able to have both appts. back to back. I also love Dr. Raffo and how she made me think and feel that I was an important patient (she really cared about me and my cocerns).
Front office receptionist was very kind & attentive. Wait time was short. Dr. was very thorough, attentive and kind.
I was treated courteously and did not have to wait long. The doctor was extremely pleasant and wiling to answer any and all questions.
I think it is a brilliant idea for women to be able to go to one location and have multiple exams done one right after the other. It saves time and I think women are more likely to go for their exams if they don't have to run from place to place to get them done. I know I will. Good job!!
Dr. Lam took time with me to answer my questions. She gave me ideas and suggestions. Normally, physicians are always in a hurry but I felt she spent enough time so I feel more comfortable asking questions.
Made a mistake of showing up an hour early to the appointment. Dr. and office took me in early. Wonderful accommodating staff.
[Highly satisfied with] value and patient time - easy to make an appointment.
Didn't have to wait long in waiting room. They were able to schedule blood work and ultrasound in the same appt.
Parking was easy and free, check in was quick. My doctor was on time and addressed all my needs.
Dr. O'Tool was as always very thorough in her examination and took the time to discuss my concerns and options.
For a visit that's usually very uncomfortable everything went very smoothly. I was seen pretty close to my appointment time with no long wait, and the technician who performed my mammogram was very pleasant and made things comfortable and not awkward.
I love my doctor. She is knowledgeable and easy to talk to. Genuinely caring, a great physician.
Love Dr. Mendelsohn! I never feel like she is rushing me out. She's funny and I feel like I can be open and honest.
Dr. Winter is an excellent physician. He has been my OB/GYN for 25 years and has always provided exceptional care. I was excited to learn he was a BioTE provider.
Everyone is very helpful. I had a very positive experience. Dr. winters is very caring.
Pleasant experience, Carolyn always gives me time to talk, never seems rushed. Knowledgeable.
I had a different doctor in the past and I always felt uncomfortable with the other doctor during annual exam but the experience with Dr. Price was always pleasant.
All questions/issues were thoroughly addressed. Dr. Price always makes me feel comfortable and welcome. She never makes me feel rushed and has a great personality.
I was a few minutes late and I was still able to be seen on time; the mammogram technician was efficient and friendly
Had to wait in the waiting room 30 minutes past my appointment time, and then another 20 minutes in the exam room.
Dr. Mendelsohn is an incredibly well rounded doctor. She is knowledgeable, kind and patient. I enjoyed every visit with her and knew I was in great hands. I am grateful she was able to deliver 2 out of my 3 babies and I recommend her and the practice to everyone.
Dr. O'Toole has been my physician for years! I trust her, she is a caring and thorough doctor.
Friendly staff, didn't have to wait long, Dr. was good at keeping me apprised of everything.
Dr. Kalra is amazing and is always so warm and informative. Unfortunately, it took months to get an appointment, and no appointments were ever available at the office near my house.
Found Dr. Dej to be thorough, friendly and truly interested in me and what I had to say. She was not rushed and answered any and all of the questions I had.
Dr. Lam is the best. She is easy to talk to and gives great feedback and recommendations.
I have been seeing Dr. Mendelsohn for yees. She is knowledgeable and has my best interest at hand.
Presurgery visit to go over everything that will be happening on the day. As usual Dr. Lam went over every detail step by step and answered any questions I still had.
All my questions/concerns were answered. My blood test was conducted at the facility and results were made available the same day!
Dr. Patel is awesome! She is very informative and made me feel comfortable. She is one of the best doctor's there.
I was one of Dr. May's long time patients. I was happy for him & sad to see him retire because of his AMAZING bedside manner!! I am grateful that Dr. Price has made me feel comfortable and informed as well!! Thank you!
Dr. Raffo has the most intelligent and compassionate "bedside manner" I have ever experienced. She KNOWS me and the health issues I'm facing. She really listens to me and looks me straight in the eye. Her opinion means the world to me. Would never consider going anywhere else.
The technician was very professional and nice and the whole test was done very promptly.
Nurse was friendly, personal & professional! Dr. Lam seems committed to her knowledge!
Staff was very friendly upon check in. Sonographer was professional. Dr. Mendelsohn is the best!
Before my appointment I had a lot of unanswered questions about my situation following my previous visits with one of the other Doctors and nurse practitioner. Teresa spent time listening to my questions, concerns and worries, and helped me make sense of it all. I came out of the appointment feeling a thousand times better. Thank you Teresa.
Doctor Lam is very kind and takes time to listen to me and to be familiar with my health history.
Dr. Dej was easy to talk to, answered all our questions and was genuinely concerned with my well being. She is excellent!
Dr. Raffo is a knowledgeable professional and will come back to her without a doubt.
I was not in a good mindset for the exam. I am not a fan of the exam and now with no ovaries and no uterus, I would prefer a less invasive exam.
I have been coming to OCWMG for many years, my pcp is Dr. Norris-Walsh. Excellent provider. Always a good experience. Friendly staff.
I like Dr. Price, she took the time to answer all of my questions and provided me with helpful information.
The office was beautiful and new and there weren't a thousand women in the waiting room!
I love Dr. Kong. She delivered one of my daughter's and has always been very attentive.
I had an 8 AM appointment and they took me at 7:50. I appreciate everything running on time!! I also appreciate how I am not rushed with Dr. Patchett.
Dr. Dej is easy to speak with and she so quick! Made everything easy for me, I will never go to another doctor!
Like Dr. M's thoroughness and straightforward approach. The office staff works efficiently in a timely manner. Professional.
Dr. O'Toole is a very kind, knowledgeable and personable practitioner. l have been with OCWMG over 19 years. The office is a very professional and clean place. The staff is always very polite and helpful.
Appointment started on time , Dr. was terrific and I was able to get a mammogram and bone density while I was there. Saved me lots of time.
My experience with Dr. Mary O'Toole continues to be excellent. After discovering a genital bump, Dr. O'Toole performed a punch biopsy on my second visit to determine a diagnosis. She made me as comfortable as possible during the procedure. After the results came back, they showed a precancerous condition. She personally called to explain it to me and give me a referral to another wonderful GYN/Oncologist. She was reassuring and extremely kind. I wish that every young woman could find an OB/GYN with the experience, qualifications and kindness of this doctor, or better yet, go to Dr. O'Toole. Dr. Mary O'Toole is first rate.
Beverly is always very kind and makes you feel very comfortable in an uncomfortable situation.
Dr. Norris-Walsh was wonderful and her empathetic bedside manner even more wonderful. I went to receive a second opinion on a surgical procedure I had several months back. Not only did she listen, she really spent some quality time with me as well as asking questions to obtain an understanding of my unresolved problems. She also sent me a little card to welcome me to her practice. What a breath of fresh air.
Dr. Lee is easy to talk to, listens to my concerns and is very knowledgable.
My doctor listened to me and was aware of my medical history. She took time and care during the visit.
The staff and Dr. Norris-Walsh are always on time and very thorough.
Dr. Mendelsohn's interaction with me made me feel she was knowledgeable and compassionate.
OB and all the nurses took great care if me before, during and after delivery...they were all so caring and sweet. Just amazing!
Dr. Elizabeth Johnson is very understanding to my needs. She is very informative and patient. I love the office and the staff. Her services are satisfactory.
Dr. Lam is knowledgeable, she answered all my questions. I am looking forward to seeing her for my yearly exams.
[Highly satisfied with] Teresa Whitman's attentiveness to my concerns.
Drs. Kalra and Mendelsohn are extremely competent and compassionate. Dr. Mendelsohn saved my life.
Response time for test results was well outside of normal both for labs and ultrasound.
I feel confident that Melissa Alexander truly cares for my health and takes the time to hear any concerns I have.
Dr. Raffo was kind, patient and thorough in asking questions and talking through my concerns regarding hormone replacement therapy.
The Dr. seemed rushed and when she asked me some follow up questions, her responses were not empathetic at all. She also charged me as a problem visit, which is an additional fee for me even though it was my annual exam and there was barely any discussion about anything.
Dr. Cough and her nurse Melissa make the experience easy, comfortable and relaxed. They make you feel like family- the front office staff is also so kind and warm!!! After being a patient here for almost 10 years, 3 babies later- I still Absolutely LOVE coming for my appointments!
Always greeted professionally and politely by reception. Nurses are professional. I trust Dr. Price completely. My former doctor was a nightmare but I know that Dr. Price is there for me and has my best health in mind.
Dr. Johnson is awesome, she seems truly interested and concerned about my health and my family. She has gone out of her way to answer my questions, it is so nice to have someone that I feel knows me.
Dr. Lee took her time with me and listened to my many complaints. She was patient and understanding and I just love her! She is amazing!
I accidentally went to the Laguna Hills location. The receptionist called Irvine, and they could still see me, so I went to the Irvine office.
Dr. O'Toole is amazing. She is comforting, calm and very positive which is exactly what I need while pregnant.
I chose Dr. O' Toole because she is of my age group. I felt she has or is experiencing or understands what I have on my mind or concerned about. She was thorough in her exam and I felt very comfortable with her. My records were at hand and I was able to get a bone density test scheduled the same day. I was delighted I was able to take care of my annual mammogram, my annual GYN And bone density all in a matter of hours. Thank you.
Dr. Priestley is so wonderful and has made my recent experience and surgery amazing. She is kind and has given me so much information and answered every question I have had. She is the best.
She was very friendly and efficient. She also referred me to Dr. Winter and will be helping with my upcoming surgery.
I had a very painful experience. I don't think it was anyone's intention or bad practice for it to be so painful, but it was likely one of the most painful experiences I've ever had in office.
Dr. Johnson is thorough, patient, and kind. Not only does she treat the physical ailments, but the emotional as well. She is an excellent physician.
Sarah was caring and explained all concerns and tests and listened to my concerns.
Dr. Winter always takes the time to listen to my concerns and answers my questions.
Dr. Kong was able to explain the different treatment options I have. She was not rushed and I felt that she genuinely is concerned for my health.
Dr. Norris-Walsh is very thorough and takes her time with you. She explains things and answered all my questions.
I was scheduled for a mammogram before the check-up, but was late for that. Dr. O'Toole was very understanding and made sure that I had both done (also thanks to the front desk nurses for both offices). She's always been very careful during the exam so I don't feel discomfort and answering my questions patiently. She is so kind and skillful, an ideal doctor.
Dr. Cough is awesome. She is so welcoming. She answered all of the questions my husband and I had.
Everyone at the office was really nice. They fit me in right away. Teresa was an angel. She spent time with me explaining and listening to my concerns. I had a very positive experience.
I felt like it was very rushed especially for an annual exam and at 75 I am having some serious health issues.
Dr. Kalra was friendly and thorough. She even reminded me to fast before my blood test which wasn't mentioned when the appointment was made.
Everyone who works at the Irvine location is friendly, professional and efficient.
The technician explained everything clearly and was very attentive to any questions.
She was super friendly, knowledgeable and helpful for my concerns and questions
They are very organizes. The facility is well situated with mammogram, Bone Density and office of the Doctor in the same floor. Not long waiting. They had all my info on files, no need to redo all information again once I had done at home. I am very happy with them and Dr. Norene Walsh is always so helpful and ready to listen to you.
Fast and efficient with online paperwork. Doctor was clear and helpful. Did not feel rushed and got electronic results within the week.
The ultrasound technician created a warm and relaxed environment where I felt comfortable asking questions. She answered all my questions in a way that made me feel she was competent and knowledgeable about her job.
I was taken in at the appointment time, seen and checked out in about 30 minutes. I appreciate the respect of my time. Dr. Norris-Walsh is professional yet friendly- put me at ease.
Dr. M. O'Toole has been my doctor through many things and has been with me since the year 2004.
Always friendly, knowledgable, good listener, encouraging and gives helpful advice.
The office staff was friendly and helpful. Dr. Cough was great! Will be back next year!!
Professional and friendly staff at desk. Doctor Koperek has been my physician for over 20 years and I have full confidence in his judgment and skills. He's supportive and calm, yet thorough.
I love the relationship I have developed with Dr. Koperek! This was also my first time having my mammogram done at the office and it was easy and the tech was very nice.
The appointment was earlier than scheduled time and was completed before the time of my original appointment.
Dr Patel and the nursing staff at both my gyn appt and at my surgery were very nice and comforting. They answered all my questions and were super personable.
I was late due to a car that rear-ended my car, and Teresa was short on time, but she squeezed me in! So nice and helpful.
From making the appointment to having the mammogram done, all went very smoothly and the staff was professional, friendly and efficient.
Beverly is knowledgeable and so kind and explains procedures. She's great!!!!
My experience with O.C. Women's Medical Group is always top rate. The receptionist is friendly but business-like (I've been in offices where I hear office staff gossiping. This is definitely not the case.), the phone operators go out of their way to cluster appointments, the mammogram and bone density technicians are kind and efficient, the nurses always make one feel comfortable and Dr. Raffo is simply the best. She performs the exam and goes above and beyond to make an uncomfortable experience, comfortable. Her earnest interest in her patients is obvious. She also has the best laugh...ever. I feel so fortunate to have found O.C.W.M.G. My only regret is not discovering you sooner!
I really appreciate getting such timely results of my biopsy! I only had to wait a few days, rather than an entire month like at my last provider's lab
I was able to get an appointment for the next week as a new patient. Dr. Dej was extremely thorough and took time to go over many questions I had as well as asking many of her own to get a better understanding of my health history. She made me feel very comfortable and relaxed and ordered a number of other tests to be done in other departments while I was there so I wouldn't have to come back for multiple appointments. Dr Dej personally called me with the results and went over each one with me. I highly recommend her and have now recommended her to many others.
Dr. Kong had reviewed my chart so she was familiar with me. She kindly explained everything she was going to do. She asked if I had any questions and answered them all. She was very professional and very patient. I am very happy seeing her each year. I used to see Dr. Martin for many, many years before he retired. I tried another doctor before Dr. Kong and I was not happy with her. Dr. Kong was my next choice. I am very happy with her!
Dr. Lee is always highly personal, professional, thorough and takes her time to ask and answer questions. I am always highly satisfied when I visit her.
Highly qualified physician. Streamlined appointment that was on-time.
Check-in was easy, quick & front office staff were very friendly & helpful. The waiting time to be called back wasn't too long, although when I was brought back I waited longer in the back before the technician came to get me. The technician was so kind & pleasant that she made up for that little waiting period.