I was fully informed about every step of the process as to what to expect from consultation to post surgery and follow up. The single best experience was/is Dr. French! He is such a warm personality with a great bedside manner. I am very happy with the outcome.
Dr. French is an excellent surgeon with better than expected results. His staff is so friendly and competent. No mistakes in scheduling or follow ups. His nurses are incredible. They are gentle and kind.
It was a very highly organized episode of care. Dr. French is superb and has corrected other surgeries performed by different providers. In addition to the face lift, he also did a nose job that really improved the looks and ability to breath better. But most importantly, Dr. French is more of an artisan with his skill. He his easy to talk to and approachable and makes the little things seem important as well. Great bedside manner.
Personable staff and very thorough in prepping me for surgery. Dr. French is wonderful.
Very comfortable with procedure. Dr. French was up front and honest. Beside manner was fantastic. His staff, especially on surgery day were very warm and welcoming. The anesthesiologist was amazing! I barely even felt the IV and I had very mild recovery. She was so exact in her questioning and I really think that’s what made the entire procedure so smooth.
[Highly satisfied with] Doctor, Staff, Results! Great consultation pre and post surgery.
The staff are all wonderful; Sherrie is very kind and professional. Dr. French is so impressive-his credentials, experience and knowledge all make you feel confident and safe. Plus he has the best personality ever.
I am extremely happy with my overall improved appearance of my neck and jowls. I always used to look so saggy, now I feel like I look fresher and happier.
Stylish, friendly, clean and comfortable, everything thoroughly explained, so respectful and clearly experienced - the office staff and the doctor.
The office personnel are professional, friendly and knowledgeable. Having a chin lift ten years ago Doctor French has always been in my memory to have a face lift when needed.
Dr. French, Sherrie and the nurses were so attentive, caring, approachable and very professional. Love you all, and hope to be back soon. I cannot thank you all enough. I was completely confident with everything. Dr. French, Sherrie, and the anesthesiologists. I wasn’t worried about anything.
The staff were very pleasant. Sherrie was kind enough to share her personal experience with me and to provide her insight. Dr. French answered all my questions patiently. Talking to him put me in ease about proceeding with the surgery.
Results were what was expected. Care and questions post surgery answered timely. Dr. French and staff helpful and prompt especially during pandemic.
I felt safe and secure. The whole staff is extremely responsive. I’m pleased with the results and recovery. It was always nice to see and talk with Dr. French and his staff.
The staff was friendly. Communication was consistent. Dr. French was professional and listened to what I wanted. I felt comfortable enough for him to make the last minute call in size. [Single best thing is...] Dr. French’s experience.
Dr. French is a compassionate individual. He took the time to explain options to me and answered all my questions.
The doctor and nurses were thorough in their explanations of the pre-op, actual surgery, and post-op recovery. They were very attentive to my personal concerns and answered all of my questions. There was no “up-selling” of additional procedures they could do, rather they listened to my interests.
Dr. French has a wonderful bedside manner - he is calm, measured and very kind. He goes over everything in detail and makes sure you understand the entire procedure from start to finish. He takes great care during the healing process to make sure you are doing okay. Highly recommend Dr. French! I couldn't be happier with my results, it is exactly what I was hoping for.
Excellent pre and post surgical care. Very satisfied with the results of my surgery. Care and concern expressed by Dr. French and his staff are very much appreciated. [Single best thing is...] Interaction with Dr. French.
Dr. French and his staff were very knowledgeable with my surgery and recovery. I have never met a more well rounded extremely happy staff. They truly love what they do and how they can help you along the way. I love my breast reduction, don't know why it took me 8 yrs to have it finally done. So very happy that I chose Dr. French, he did an amazing job with my reduction, I was amazed of how little pain I had, only discomfort from the swelling. He and his staff took great care of me and the one time that I did call the service with questions, they promptly called me back. I was completely surprised how much I love my new small breast. Certainly the best decision I have made in regards to my health and well being. The reduction has made me more confident in how I feel about myself, let alone, my shoulders, neck and back! Thank you Dr. French, you are truly amazing!!!
I received excellent care and Dr. French is an artist and exceptional surgeon. I am very pleased with the results!! [Single best thing is...] My appearance is is what I hoped for.
Love Dr. French and his staff.
Dr French is an excellent surgeon. Very compassionate. Answers questions in detail and is always professional.
Dr. French and the entire staff are awesome! Everyone is so well informed, friendly and accommodating.
It was hard to make the initial phone call and the person on the line was perfect and encouraging. The nurses and the doctor were friendly and professional. Oh - yes, the results were just what I wanted! I don't have the big stomach patch of fat anymore and was so encouraged by the staff. I am not young!
The results are wonderful. Preparation for surgery was thoroughly explained. Dr. French takes time and even came in on a day off to check out my nose.
I was most impressed with Dr. French at our initial consultation. Instead of him looking at me and telling me everything that needed fixing, he asked me the simple question, "What results are you looking for?" The breast lift with slight reduction was performed at the office surgical suite. It was so nice not having to go to a hospital. I felt like I was the only one he was concentrating on and that I had his full attention. The same nurse was with me the whole day, from when I arrived to when I left. She even called when I got home to check on me!
It was pleasant, professional yet caring and friendly. My entire experience was so calming because of all the information pre and post op including personal consultations and written information on what to expect. Dr. French is The Very Best, as is his staff. ❤️
Dr. French and all his staff exhibited the highest level of professionalism, expertise, and organization! I felt I was treated with a genuine care as their patient, throughout the entire surgical process! I am extremely happy with the surgical result and the entire experience at CPS!
Everyone in Dr. French’s office, from the front desk staff to the nurses, was helpful and kind. Dr. French has an excellent bedside manner. In his office and in the hospital, he was kind and took plenty of time to answer all of my questions. They have taken very good care of me both before and after surgery.
Very punctual. Dr. French listened to concerns without interruption and followed with great advice and discussed options. He was not pushy or did not try to suggest other services that I did not come in for consultation.
Dr. French is wonderful - his bedside manners are the best. He is very kind and competent, and makes you feel immediately at ease. The staff at the Annandale office are also very kind and competent. Getting this surgery done was the best decision I ever made. The end result was well worth the pain (which was not nearly as bad as I had anticipated!) and the cost.
I've been Dr. French's patient for 20+ years and wouldn't think of going to anyone other than him. Over the years he has performed breast augmentation, rhinoplasty and removed excess skin from my upper eyelids. I've also had the CO2 laser procedure. The results have consistently been phenomenal and achieved what I wanted...a very natural-looking appearance. I'm now returning to him for my facelift. Dr. French and his team were very caring, informative and did a great job answering all my questions. My recovery was very quick and easy. I followed their instructions and in no time, I was out and about. Sherri always does an outstanding job going over the procedures and following up.
Marianne totally related with me about my procedure. We are about the same age and she was very open about her experience and what I should expect. It was comfortable. Also, Sherri was fabulous on the phone and with all of the details.
Dr. French is an amazing doctor; experienced, skilled, conservative, accurate, kind, thoughtful, honest. I mean, you couldn't ask for more. At age 67 my eyelids had an excessive amount of excess skin that hung over my eyes and really made me look older than my years. It also made me look perpetually tired all the time. Dr. French did a perfect job removing all this excess skin and my eyes completely refreshed and so much better. I'm extremely happy with the results and highly recommend Dr. French. I'm very happy I did this.
Surgeon, staff, hospital stay, & results.
My appearance is improved, revisions were immediately performed. Staff is exceptional: attentive, knowledgeable, discreet; there is every opportunity to be judgemental, condescending, or obsequious and they are not. The physical set-up is ideal - attractive, quiet, comprehensive.
Planning was easy. Office was flexible with scheduling. Office nurse was great with explanations, answering questions and anticipating concerns.
I felt Dr. French was very professional and humble. He was very down to earth and made me feel very comfortable during my initial consultation. His posted results reassured me that he was the right Dr. for me and I’m very excited to see the final results!
Professional. Efficient. Courteous. The entire team was a comfortable experience!
Dr. French and his team were amazing! I never felt anxious or scared but always well cared for and safe. My results are exactly what I wanted. He is so talented.
I feel more confident and comfortable with my body. I am extremely pleased with the natural look and feel of my new breasts - even though after my surgery, I was very worried they would be too large. They have settled nicely though and I’m extremely pleased! My scars have healed nicely as well. [Single best thing is...] My new breasts have made me feel like a woman again. Prior to having, and breastfeeding four children, I had breasts I was very happy with. Having my breasts virtually disappear after nursing my four children affected the way I felt about my body as a woman. I’m thrilled to have my breasts back!
Got rid of my jowls, my triple neck, everything I wanted. It turned out better than I expected. The staff was fantastic. And he always sees you at your appt. time.
Looks very natural. Quick recovery time. Everyone involved both pleasant and professional. [Single best thing is...] The doctor did exactly what I wanted, no more, no less!
Dr. French listened to every concern I had and met every expectation. I love my new boobs. I was disproportionate before the surgery and now my breasts look even and make me feel so much more confident about my body.
Expert care. Surgery excellent. Professional care after surgery.
I was very satisfied and pleased with my experience with Dr. French. He is very knowledgeable and passionate about helping patients. Staff was very kind and courteous. I am very thankful for the excellent care I received.
Dr. French is knowledgeable, great communicator. Made me feel I picked the right guy.
Dr. French and his staff are all professional, knowledgeable and caring. They explain every procedure in detail and answer all questions completely. They put patients at ease and provide follow up care with compassion and competence.
Answered all my questions pretty much before I needed to ask them. Asked often if there was anything else I was concerned about. Repeatedly encouraged me to call if anything else occurred to me later. Checked on mental wellbeing as I approached the surgery, ensured I had help and support setup. Talked about after procedure expectations and went over what I could do to assist my healing process. Staff was personable and caring they want you to have a good experience and address any concerns upfront if possible.
The staff was very helpful and kind. Dr. French took his time and answered all the questions I had asked.
Still healing. Have not seen final results. So far, I’m satisfied with my progress.
With patience and thoroughness all procedures and after surgery possible occurrences were explained to me and follow-up appointments made. Pictures made and prescriptions given to me. Discussion of wearing garments or using ace bandages wraps. Complete confidence in staff. Even 2 letters, one from Dr. French about happy to hear of my decision to have the surgery. The one letter to give to my spouse, who served as a caregiver during recovery.
Informative. Results exactly as stated. Pre and post op great as always.
The staff was very friendly and supportive. The Dr. is very friendly and makes you feel very comfortable with everything. They have answered every question and concern I have had and I am looking forward to my procedure.
Everything went smoothly, I had virtually NO pain after surgery, which was amazing, and I have had no complications what so ever! Couldn't be more pleased!
The patient education was terrific. I knew just what to expect. Everyone made me feel very comfortable with the consult. Some shared their own experiences with me. I felt confident I was in good hands.
I loved the resukts
The staff always makes me feel like I am the only patient they are seeing when I come in. Everyone is warm, friendly, and patient when I go through my list of questions.
My breast reduction surgery performed by this clinic improved my quality of life. The staff was welcoming and supportive from the start and finish of my process. The first consultation is free and thorough and I made up mind from that experience that Dr. French would do my surgery if I followed through with the decision.
Dr French is an artist and his staff were extremely competent. Sibley was amazing and top notch in all areas. The nurses and physicians were excellent in all areas. I had an excellent experience with my surgery and my outcome and would recommend Dr. French to anyone. That's good
Excellent surgeon and professional staff
This is the third procedure I've had with Dr. French and cannot imagine going to anyone else. He answered all of my questions, educated me regarding realistic outcomes and understood my philosophy of 'less is more'. Dr. French also has a terrific staff who are unfailingly encouraging and patient. Dr. French is the best! Much happier with my appearance!
Every individual in the practice was professional, courteous and kind.
Dr. French's work is subtle and he does not agree to procedures he believes inappropriate. No change except I look 15 years younger...
Dr. French and staff have always been great, informative and amazing to deal with.
It seems all had personal experience
I really liked Dr. French personality and beside manner. He came recommended from a friend and through my research he's a top doc in the DC area. I liked your practice so much that I'm now doing IPL on my legs, arms and face along with Botox. I've probably spent 7K without having my eyes done. Looking forward to a mutually beneficial relationship. Thanks!
Everyone was respectul, caring, and friendly
Dr. French has a wonderful demeanor. I greatly appreciate the time and patience he and the staff take to explain the procedure and answer questions. Thank you!
Dr. French came highly recommended by several friends who had procedures with him. He spent a lot of time with me and made me very comfortable with the results I could expect. Unfortunately I have to have a hysterectomy rather urgently so will resume the process of booking surgery as soon as I have recovered from that.
Dd.French is an amazing surgeon! I loved everything about my experience and would definetely recommend him to all my friends.
I am happy.Once in a while someone will notice and say: What did you do that is different? Most never notice.I am privileged to be able to look as young as I feel.Lucky, too. Not everyone can pull it all together to have the time, money, support, ability, etc. This was a bucket list experience. It turned out that there were no setbacks. I feel fortunate that I could do this with the right doctor, in the right place, at the right time, with my health metrics in the right place. Even his support staff did right by me... as this kind of surgery, while elective, takes care and kindness regarding each element of the recovery.Just grateful for the whole effort from start to finish.In the past few years, we have known many people who had their lives cut short. To fulfill a bucket list wish is accomplishing something. So I am content and thrilled simultaneously. Thanks
Surgeon explained range of expectations with CO laser. The result was high on the range so that I was delighted.
I feel more confident and younger! It’s a great feeling! Dr French was attentive understanding and skillful. I am thrilled with my face lift and eyes, so natural! The staff was so helpful I could not ask for more! I highly recommend Dr French and this practice!
Board certified plastic surgeon. Excellent bedside manner. Listens and doesn’t rush patient. Patient treated as person not $. Professional, well run practice.
The whole experience was great. My recovery was great and I love the outcome. I am more confident, look better in and out of clothes.
Dr French is a thoughtful, kind and caring surgeon. He took the time to get to know me and understood exactly what I wanted. He’s an artist and a true gem.
Overall outcome and sublet staff and dr French skills
Dr French's experience and professionalism along with the friendliness and knowledge of the staff was amazing. I felt very comfortable and was treated with compassion and respect. I would recommend Dr. French to anyone and will definitely be back for any future cosmetic needs.Thank you!
From the beginning to the end I was completely satisfied with the process. Everything that was explained and covered happened as planned. The customer service was excellent and Dr French was very confident that the procedure would go well. This made me feel even more comfortable and gave me peace of mind. The outcome looks great which in turn makes me feel great. Definitely have a higher self esteem now.
The staff were welcoming, answered my questions without any sense of impatience, yet also didn't waste my time. Appointments were very efficient. Dr. French explained how it would go and then followed up with aftercare information. The surgery itself was as comfortable as it could be, and I am very pleased with my outcome so far!
All of the stuff was very nice. The surgeon was informative. It was an overall nice experience.
Competence and genuine interest in the patient.
The doctors, nurses, and staff are kind, and patient. No one is rushing you out of the door. They are genuine and complimentary. The doctor did wonderful work and it's only been 2 weeks!
I found Dr. French understood exactly what I was looking for. He explained the face lift and under eye procedures in detail. He made me feel extremely comfortable and I felt confident in choosing him to do my surgery! His staff was very friendly and helpful! Great experience!
Amazing bed side manner by each dr/staff member. Really pleased with office, dr and procedure results.
I am extremely pleased with the results of my tummy tuck and wish I had done it sooner. . Since I have had other procedures performed by Dr. French, I knew what to expect from him and his staff. From the time of my consultation to the surgery, and then the post-op visits I always felt that I was with an excellent medical team.
After going through Mohs surgery to remove cancer, I was left with a large hole on the bridge of my nose. I went to CPS on the recommendation of my friend instead of going back to the dermatologist. He was going to do a skin graft taken from the back of my ear and place it over the bridge of my nose and hope for the best. Apparently, this is done all of the time. The skin is not the same. I went in for a consultation with Dr. French, and he immediately set me at ease. I had been through so much already. I have never considered plastic surgery in the past, and I found that it was an easy decision to make. He was honest and thorough with what to expect, and he told me exactly what he was going to do. After the surgery, I couldn’t believe how wonderful the results were. He made me feel like a person again. Thank goodness for him. All of the staff were wonderful and kind to me, as well.
The single best thing about this surgical procedure is that it already looks great and I can't wait for the finishing product. Everything that has happened was explained therefore expected. During my follow up visit Dr. French reassures me that the end result will be what I anticipated.
Everyone was extremely helpful and highly qualified. Dr. French did a wonderful job on my eyes, face and neck.
Dr. French and his staff were very professional and friendly. I was particularly impressed wth the gentleness, kindness and empathy that Dr. French exhibited. After weighing the pros and cons of the surgery, in particular the possible complications due to my use of anti-coagulents and the need to obtain from their use for approximately ten days, I am having second thoughts about the surgery..
Entire staff is friendly, knowledgeable, and efficient. They do everything possible to make the process as easy as possible.
The entire staff is helpful and knowledgeable and mad the process as easy as possible.The coordinator scheduled all appointments, took charge of receiving preop H+P, scheduled the procedure and kept everything organized.The Nurse explained and taught me preop and post care and was very knowledgeable.The staff are competent and efficient.
I've had plastic surgery in the past and knew what expectations I should have. Dr. French and his staff exceeded those expectations. I'm beyond satisfied with my results and I've shared that with several friends that are considering a little nip/tuck.
Dr. French and his staff were outstanding and did everything they could to make me feel comfortable both before and after surgery. I am very pleased with the result and wish I had undergone the procedure sooner.
I know I am in competent hands and that everything that can be done to ensure a safe procedure and successful outcome is done. A fast and uneventful recovery
As far as I'm concerned, there is no finer Plastic Surgeon as good as Dr. French. He is very skilled, compassionate and he really cares for and about his patients. I highly recommend the CPS staff and, in particular, Dr. French, for an plastic surgery procedure.
I am highly satisfied with all my procedures and will definitely recommend to anyone who is considering having a facelift to choose Dr James French
I received excellent information from Dr. French and the Patient Coordinator. I felt like there was genuine concern about my issues and that they would be best met at this center. The staff are very friendly, Dr. French is kind and Sherri has a way of making one feel comfortable. The follow up to the consultation regarding lab work etc was handled easily and competently. There were no problems with scheduling. The staff makes it as easy as possible.
I thought all my office visits were very nice and informative .The Staff was very friendly and very efficient. Dr. French was wonderful. I really liked the hand out about my surgery. It was very helpful. When I called the office about a question, I always got an answer in a timely manner.
The patient preparation was excellent - very detailed and well presented. The surgeon is outstanding both in terms of his technical skills and his interpersonal skills. He has terrific communication skills and engenders trust. Dr. French is not only an excellent surgeon but also a very fine person!
Excellent, highly skilled surgeon and staff. Personable, treat me like a valued client, warm and sympathetic, accomdating in the extreme, excellent reputation. If there's a problem, Dr French rectifies it without question or charge.Wouldn't go anywhere else; I have referred friends to him who are always extremely satisfied and also recommend him.
Dr. French and his staff fulfilled all of my expectations before and after my procedures.I will continue to recommend Dr French to all my associates for their cosmetic needs.
Having had surgery in the past by Dr. French, I knew what to expect from the consultation. I had actually had previous consults regarding the same surgery over the last few years, and each time, he was patient and answered all my questions thoroughly. It also helps that in some of his explanations you are able to visualize the procedure he is explaining.
Dr. French and his team/staff provided exceptional service. Each team member made me feel extremely comfortable and relaxed. A warm and inviting atmosphere, that made the experience worth the investment. I have recommended Dr. French to 3 friends and continue to speak his praises. Please continue the exceptional customer service. A great team and family atmosphere.
My friend referred me to Dr French and from the moment I walked into the office at CPS in Arlington, I was convinced this was the place for me. From the nurses, staff and Dr French himself, to the organized and efficient way my consult and procedure were explained and scheduled, I was a very happy patient. Thank you so much.
Dr French and the staff at CPS are exceptional. I trust no one else!
Each nurse I had was very knowledgeable about the procedure and answered my questions well. Dr. French was very good at putting me at ease from the first consultation. I'm very happy with the outcome!
Dr. French was just absolutely wonderful. He has magic in his hands. I feel like he has made me look so much better!
Dr French was incredibly professional throughout the whole experience. He answered any questions I had, and gave me all of the information one could want before such a surgery. I am so satisfied with my results. he did a fantastic job!
Dr. French and his entire staff were with me every step of the way. From initial consultation, surgery, recovery and follow-up. They made me feel as if I was their only patient.
Dr. French, his staff, the anesthesiologist, and the facility were all exceptional. I was extremely comfortable with no worries at all about my procedure. I felt safe in their hands and would not hesitate to go back again should I require further procedures. This team is truly the best!
Professional Knowledegable Friendly
Dr French is a highly experienced surgeonIn his field His staff is friendly and qualified to assist patients on all the steps thru their surgical experience
My results are amazing! Dr. French and staff were AMAZING! Dr. French and his nurse answered all of my questions and concerns. They made me feel at ease prior to surgery as well as the morning of surgery. I will definitely return to Dr. French's office if I have any cosmetic procedures in the future. He is a very kind and trustworthy surgeon, I will 100% recommend him to friends and family!
Dr. French was so understanding on our nervousness in getting surgery that he allowed us two consultations to ask additional questions and ease our minds. Extremely detailed and friendly! He truly care about his patients!
The surgeon (Dr. French) is highly skilled and very helpful and clear in describing the surgery. The communication by both mail and phone calls was helpful- I highly recommend Dr. French and this practice and have already referred a friend who has received her consultation.Many thanks
I have been a patient with Dr French's practice for years
From the the receptionist that sits in the first seat, to the nurse’s Tina and Mary Ann, to Sherrie; definitely Dr French. Everyone was excellent. Very knowledgeable, professional, pilot, courteous, all around top notch teamDr. French is so awesome. Excellent bedside manner, answered all questions 2 and 3x. Very patient, very warm and caring. I have recommended his practice to several friendsLove the team
I was satisfied, however, your fees were higher than other qualified surgeons. As a repeat customer, I was disappointed that you refused to give me a discount beyond a couple of hundred dollars on a $12,000 to $13,000 surgery. My family has had 3 major procedures done at your practice -- I expected a better price based on the loyalty we have shown you.
The staff, patient coordinator, and physician were professional, courteous, knowledgeable, and they answered all my questions. The physician took an interest in my concerns.
Both Dr. French and Sherrie were exceptional in providing information and quite re-assuring about the procedures. As a result, I have scheduled a lift with laser resurfacing.
The care is exemplary, as is the surgical skill of Dr. French. I have so much more self confidence about my body & how I look.
The office and the staff was great especially Dr.French
Dr French and his staff are complete professionals! He is the only surgeon I trust. He's honest, knowledgeable, and truly cares for his patients. The nurses and Sherry are equally wonderful!
Dr. French is a great and skillful surgeon and has a great way with patients. I would highly recommend him to everyone.
I look ten years younger and my eyelids no longer sit down onto my eyes like loose hoods. . Everyone at the practice was very knowledgeable and kind and helpful with any and all of my concerns. The practice has excellent doctors, classically trained and very intelligent. Overall the experience was superlative!
There was minimal wait time and discussion was informative and casual. There was no pressure to schedule the procedure at that time.
Dr. French has changed my life and it has only been 4 days after my surgery. He is a sweet man who genuinely cares about his clients. Thank you Dr. French for giving me back my quality of life. [name]
I simply cannot say enough good things about Dr. French and the staff. This has been a wonderful experience and I would highly recommend your office. I was also very impressed with the wonderful things the staff at Sibley Hospital had to say about Dr. French and his office staff.
Dr. French and the staff are extremely professional and welcoming. They make you feel comfortable and at ease. I can't imagine having another surgeon for any procedures.
The staff was pleasant and informative. Accommodating with dates and times. The surgeon is very friendly and clear about expectations.
Dr. french if exactly what I was looking for, and everyone made me feel comfortable.
I was very happy with the information and communication. I've heard about other places not being so helpful. I feel better about myself. Clothes feel better. Confident.
Dr. French is well known and highly regarded in the medical community for his expertise and quality outcomes in the field of Plastic Surgery. Over the last ten years, I have returned to Dr. French for various cosmetic surgical procedures. I believe the high quality of staff performance and office operation is a direct reflection/expectation of Dr. French. He allows sufficient time to answer any questions or concerns regarding procedures, and is great to talk with in general. I do not appear tired, and in general look younger than my chronological age.
Knowledgeable and comforting staff, Dr. French is a very experienced and kind surgeon, clean attractive office, easy parking and access to Metro. Top drawer experience.
I felt so comfortable from the moment I walked in to the moment I left. Every person I met was friendly and helpful and made me feel at ease. I thought Dr. French was so personable and make an awkward situation lighthearted and fun. My husband and I both felt confident in our decision to go with Dr. French immediately.
Dr. French was welcoming, pleasant and very optimistic about providing the results I needed. His staff was also very respectful and readily available to provide any information needed. I felt very comfortable in Dr. French's care. After my surgery, Dr. French made sure to check on me several times till my hospital stay was over. He made me feel like a part of his family rather than a patient.My results was more than I ever expected. Dr. French is a real artist and I am glad I found him. I feel like a new person, my issue was extremely complicated and I had no hope that would be resolved. My health is better and my confidence has sky rocketed.
The nurses and the surgeon answered all my questions thoroughly. I spoke with many other women who had this same procedure, a few of them had Dr. French for their surgeon. The Dr. made me feel very comfortable about what would take place. They placed a scopolamine patch behind my ear to keep me from vomiting post-op. This made all the difference. My pain post op was less than I had expected. My recovery has been easy. The patient coordinator, Sherrie, was available to answer my questions prior to the procedure, as much as necessary.
I trust Dr French. He has preformed other procedures on me in the past.
Dr French, with his extensive experience and thoughtful manner, inspires great confidence. I had no pre-op anxiety whatsoever. The process went smoothly and I always felt like my comfort and safety were top priority. While it is only one week post-surgery and too soon to judge the final result, I have had no issues or complications and have every reason to believe the outcome will be what I've hoped for.
The team made me feel at ease and very confident with my final decision. There was no pressure, no judgement. Very professional all around.
Dr. French and his staff were truly very nice, genuine, interested in me and I immediately felt I could trust them with my surgery. I did not get that feeling from other places I went.
The doctor was highly recommended to me and also did a rhinoplasty on my daughter years ago.
Excellent staff and surgeon. I felt comfortable and important. They were highly professional
Dr. French is kind, warm, and caring and made me feel extremely comfortable from the moment I met him at the consultation. He was straightforward, knowledgeable, and never once made me feel pressured. The office was always available for me when I had questions before and after my surgery and I am THRILLED with the results of my breast augmentation. Dr. French has the best bedside manner ever!
Very professional staff and well run office, everyone is there to take care of the clients/patients and you feel like you are a priority. Very friendly and welcoming surgeon, kind nurses & staff.
Dr. French is a class act. He and Sayphon are absolutely wonderful!!
The surgeon and all staff at the center were friendly and informative. I felt very comfortable discussing my issues and desired outcomes. I will schedule my procedure with Dr. French.
Was looking for facial skin tightening that could be done with a local and sedation. Was given no option to avoid muscle tightening and the expense of general anesthetic in a hospital setting.
The staff was friendly and helpful. Dr. French was wonderful and made me feel completely comfortable during initial meeting and going forward. I had no doubt in my mind that he was the one to do my breast reduction surgery. Very Happy!!!! Dr. French was willing to look and pictures I brought with me and he did his best to meet any goal I had. My neck and back feel so much better since the surgery.
Everyone, from the front desk to the surgeon, were knowledgable and friendly. No one seemed rushed or irritated with any of the questions I had. If surgery could be categorized as a wonderful experience, Dr. French and his staff made it one. The outcome has made me feel better about my profile.
As a returning customer, I know Dr. French is the best. He is patient with his time, and made me feel like I had all the time in the world!
There was a personable atmosphere that was conveyed from the nurses to Dr. French. I felt I was in great hands
I consulted with other highly regarded surgeons such as Dr. French, but Dr. French and his staff were genuinely warm and made me feel welcome, respected and comfortable. His whole staff was very friendly and everyone seemed get along so well. One of his assistants told me she had been there for a long number of years and loved working for Dr. French. Dr. French listened to my concerns and not anything like the other dr. I had consulted with.He made me feel completely at ease and I trusted him.
Everyone it was professional and very informative. Also I appreciate being respected by all of the staff
Friendly staff, comforting doctor to ask questions to.
Dr. French is a phenomenal surgeon and individual. And, the staff is stellar!
Dr. French has a wonderful demeanor; it says a lot about a doctor when members of his staff have been with him for as long as they have. Every member of the staff was wonderful!!
The surgeon's staff members are long-time employees which is always a good sign; the doctor has a warm and easy-going manner; lots of experience and well-credentialed. Very comfortable environment; affiliated with INOVA. Before and after pix were encouraging yet realistic.
Everyone at CPS from the front desk staff, Sherri, the nurses that helped me were amazing! Everyone was very helpful and knowledgeable.
The medical care was great. Dr. French is excellent in his patient relationships..always has a smile and is kind and cares about the person. I highly recommend Dr. French and all his staff to anyone that will listen.. for the first time in a very long time I feel like I dont have to try to hide my baggy eyelids, as now they are perfect, open and look years younger !! I am one happy lady !!
Dr. French and his team provided me with excellent services before, during and after the surgery.
Dr. French was honest enough to say the practice doesn't do acne-scar procedures that do not require a long recovery time. He called me at home, which REALLY impressed me. I hope to schedule a small facelift sometime in the near future, depending on my work schedule.
Skill levels high at all staff positions, from reception desk to surgeons. Very personal & thorough attention from all staff.
1. Loved the results.2. Did not experience any nausea after surgery.3. Great staff. Very pleased with the results. Dr. French even corrected mistakes made by a former surgeon. The experience, immediately after surgery went so smoothly, and I was made so comfortable, it made for a stress free, pleasant experience. I would highly recommend Dr. French to anyone seeking cosmetic surgery, and feel assured my referral would be greatly appreciated, after any procedure by him, as well as his staff.
The staff was very helpful and interested in my situation. Upon meeting Dr. French, his enthusiasm and wonderful personality made me feel very much at ease! He was very thorough in explaining what would happen for the procedures I had in mind.Later, when I mentioned that I was planning on having a procedure done by Dr. French, I learned that other acquaintances of mine had also had procedures done by Dr. French and they raved about him! This reassured me in that my decision to have him work on my body was the right decision! He's awesome!!
Going into this experience I was prepared for the office staff to be pretentious and obtrusive. But my experience was the exact opposite- staff was friendly and down to earth. They all took the time to explain the process to me and allowed me to make the final decisions on my own. Dr. French is just a sweetheart who makes you feel so comfortable in a less than desirable situation. No problems arose after the surgery but any concerns I had were put to rest during check ups. Since the surgery I feel like a complete woman. I never thought that a physical feature would have such an impact on my mental state but it did. I have such self confidence in who I am now and can fulfill everyday task now without disappointment or hassle.
I very much appreciated the professionalism and Dr. French's demeanor. Everyone on the staff was accommodating and friendly.
Dr. French is an excellent surgeon. Most importantly, he listens to what you want and cares about you.His whole staff is also wonderful and friendly and makes you feel welcome and comfortable.
The staff was very knowledgeable and very helpful and made me feel comfortable during my consultation. Dr. French was excellent in explaining the procedure and the possible complications of the surgery. Dr. French seemed genuinely concerned with a successful outcome of the surgery.
Dr. French made me feel very comfortable before and after the procedure. His staff is very welcoming. The follow up appointments have been convenient. I have already recommended Dr. French to my friends. The results were just as Dr. French assured me they would be. I'm totally confident with his professional skills, and I love his warm, friendly manner.
All staff member from the office personnel to nurses, physician and coordinator were friendly and helpful. Very quick to get back to me when I had questions. Very informative regarding literature on what to expect following procedure.
I was informed and well briefed of the procedure I was planning to have by the Doctor, the Coordinator and the Nurse. The Doctor inspired me lots of confidence.
From the time you walk in the door for your consultation until you leave with your procedure booked, they make you feel right at home. The entire staff is friendly, professional, and go above and beyond to answer any questions you may have. They are also happy to schedule as many follow up visits as necessary for you to feel comfortable.
This was my second procedure with CPS and they are absolutely awesome. Highly recommend for a great experience.
Very comfortable experience with a great outcome
The show of being refined and tasteful or elaborately made. This surgery performed by Dr. French was exquisite. MY results thus far 139 pounds. Thank you again for such fantastic techniqes.
All the staff were very friendly and made me feel comfortable. Their communication of the procedure and what to expect were great. Dr French was one of the best medicalProfessionals I have ever been involved with and I would highly recommend him to anyone. He's is both professional and friendly and makes the patient feel at ease and comfortable.
Dr. French and everyone in the office were friendly, knowledgeable and helpful. I couldn't have asked for anything more from the experience.
I need more information before I am able to decide on the surgery, and I would like to meet again with the surgeon for further questions I have now that I've given our first meeting some thought. I wasn't informed of that possibility.
Felt like my doctor cared about me and my surgical outcome. . Excellent doctor, well-trained and caring staff.
courteous and professional from beginning to end
No surprises. Everything went as explained. Love the results. Everyone in office was a pleasure.
Short-Term Results: I have a girlish" figure again.Long-Term Results: Who knows what will happen with a "girlish figure" again?". All associates highly enjoy their profession, it shows in everything they do.
Exercise has become easier. Self image has improved along with increased self confidence. The staff were extremely kind and professional throughout the whole process from start to finish. All questions were answered thoroughly. Dr. French is a warm person who made us feel as if he had all the time in the world to spend with us. He made sure that we understand the process of the surgery and recovery. I would highly recommend Dr. French!
Everything was made easy for me, and it was all over quickly! Dr. French was very caring and informative; his asst., Marianne, gave me lots of info and answered all my questions; the anesthesiologist was very thorough. Most of the staff was warm and friendly, and very efficient.
I look younger now. . Dr French was wonderful. He is a very warm and caring Doctor.
dr french and his crew are great and very caring
The physician was kind, gentle, knowledgeable, and his patient coordinator was easy to relate to and very thorough. I decided to go with another physician, but my experience he was excellent. He was definitely a top choice.
Dr. French is one of the best doctors I have ever had. I am so grateful he was highly recommended to me by another patient and a previous employee for his surgical expertise. All members of his team were so supportive and professional. I too recommend Dr. James French highly. The breast reduction has improved my posture and confidence. It has even helped with my self esteem.
Dr, French and his staff were very warm and helpful during this consultation.
The single best thing about the surgical procedure was the outcome, followed closely by the overall friendliness and professional competent of office personnel - from surgeon to receptionist. I was highly satisfied with my experience for the following reasons: the thoroughness and frequent communications of the patient coordinator, the perceived competence and bedside manner of the surgeon (Dr. Jim French), the timeliness and friendliness of the nursing staff and other staff members, the outcome of the surgery, the overall professional yet friendly climate of the facility, etc. Superb!
Dr. French has a wonderful bedside manner. He listens to patients concerns and shares his opinion. He is honest and doesn't do a procedure that doesn't need to be done. I didn't feel rushed when speaking with him. He will explain things as many times as you need to understand. I felt he wanted me to have a good result and to be healthy.The staff is friendly and helpful. The nurses have a good bedside manner and didn't make me feel self conscious or uncomfortable.
In hind-sight, I would have liked and expected some method of showing me my own before and after appearance. So I plan to ask to meet with the doctor again to try to get a better idea of what I will look like after. That will help me decide if I'm going to do it.Also, I waited longer than I'd like for the doctor to come into the office once I was in a room.
I liked every thing about it
Dr French was open for discussion and thoroughly explained my options
I loved Dr. French's enthusiasm and he answered every question I had so thoroughly. It really made me trust in his as my doctor and I booked my appointment immediately after our consultation.
Dr. French did my tummy tuck many years ago and I was unequivocally pleased, which is why I returned to his to discuss other procedures.
Everyone on the staff was extremely friendly and caring. I felt as though everyone on staff (office and surgical staff) were really interested on my recovery and answered all questions that I had. I am really pleased with the overall experience and although I am currently swollen and bruised, I can already see satisfactory results and have no regrets that I followed through with the surgery after consultation.
I've had Dr. French perform a surgery on me over 11 years ago and have full faith in him. As soon as my rental house sells, I will schedule my surgery :)
I was in excellent hands. Professional at all levels.
I have had 2 successful procedures with Dr French in the past 15 yrs
Dr French is very professional and nice, he also make me really comfortable about the procedure
Dr. French has performed other surgeries on me and he is the best surgeon for me. We have other financial obligations at this time, and I plan to have the surgery in the next 6 months.
FEEL CONFIDENT AND COMPLETE . BECAUSE NOW I FEEL AMAZING.
I didn't have any issues.
How I look now ! . The outcome of the surgery is great. I am so happy with how I look. Dr French was very professional, listened to my concerns and is a great surgeon
I was highly satisfied overall.
Felt doctor was straightforward and understood my needs. Patient consult took additional time to really answer questions. Will schedule surgery in future.
Dr. French is a fantastic surgeon. He also has great social skills. We are both from the South.
there was never any pressure from any staff member and every one in the office seemed to really care about my recovery and satisfaction. the surgery is major and it took me awhile to adjust my thinking as to the discomfort i experienced in recovery. but that being said i could not be any happier with my decision to proceed with cps.
Staff was very friendly and helpful. Dr. French was very nice, informative and professionalDr. French was referred to me by a close friend
I lost 100 pounds 13 years ago and would like to have an abdominoplasty. I met with Dr. French and was very impressed with his knowledge and his demeanor - he made me feel very comfortable and at ease. I plan to schedule my surgery for fall 2016.
Dr. French is the warmest, most understanding, talented surgeon who put me completely at ease and responded in detail to every question, regardless of how minor or insignificant. The surgery could not have gone more smoothly, my recovery was very quick and without any pain and I believe the results are exceptional. The entire staff was helpful, accommodating from all standpoints (helping with insurance, surgical bra fitting, what to expect, how to deal with scars etc) and generally kind and encouraging. The experience from start to finish was 5 stars! Dr. French has hands of gold!!!!
I was very comfortable with Dr French as my surgeon. And love the kind caring attention I received from Erin Newsome afterwards
My procedure is scheduled for tomorrow, I cannot wait.
This surgery has not changed my life but I look closer to how I feel (40) instead of my actual years...62. That was all I wanted...to look as good as I felt! Excellant surgeon, very helpful and friendly nursing staff at Dr. French's offices, provided excellent pre-op information, everything proceed as anticipated...I am extremely pleased with the result although I hope the swelling that I have in my face continues to subside!
Very impressed with the professionalism of all staff. Anticipated questions before they were asked. Very thorough!
Dr. French is the best! He took his time to understand what I wanted to have done and explained everything in detail. He genuinely seems to care about his patients. I also appreciate all the staff, as they really made me feel welcome and at ease with my procedure. I have already recommended friends to Dr. French and CPS!
Great experience. Extremely pleased with the outcome! Dr. French is amazing!
I love the staffs friendly attitude
CPS staff is quietly efficient and respectful of patient privacy, which is huge with me. Dr. French does wonderful work and I would have gone to him regardless, but it was a bonus to have such a fine experience with his staff.
Dr. French is exceptional in every way. I am totally satisfied with my experience.
The friendliness of the staffThe availability of the staff to address any issues/questions/concernsThe feeling that my satisfaction and results really mattered to the staffThe personal care
Dr. French had performed surgery on both my wife and I previously. We were very pleased with his work and the entire experience. The only problem with Dr. French is he is a democrat!
Thorough, honest explanations of the various things I wanted to discuss.
The nurse on my first follow up visit was flip and unprofessional. She thought it was more important to be funny than to make me feel good about where I was with recovery. My spouse said to me afterward she was a jerk.""
My first procedure with Dr. French and his staff was 8 years ago and it was amazing. It is now time to replace my implants with silicone and go a bit bigger. I am now a single parent and can not afford the price given. I would definitely have my surgery done here again if I had the finances..
I liked Dr. French. I felt he was warm and put me at ease. I know he is competent. The scheduler/ coordinator was nice also and informative. She did not seem to mind my repeated questions. Overall positive experience and I felt ready to do the surgery. Of course my husband is supportive of it also, so this too helps.
There was a very organized and thorough booklet explaining everything to expect from your initial visit to recovery. This was extremely helpful and left no questions or concerns unanswered. Starting from During my first meeting with Dr. French, I felt very at ease, comfortable and confident that I made the correct decision in selecting him to do my surgical procedure. The day of my surgery Dr. French met with me prior to entering the operating room. This played a key role in furthering my comfort and confidence I had with him.The staff is great. They are very professional and helpful and do so in a very friendly manner which makes the visits much less stressful.If I choose or need to have another procedure that this practice offers, I would have no hesitation in proceeding with it.
I am thrilled with the result and felt well cared for and listened to.....And I am very grateful for the level of expertise I received.This office gives the most positive experience to bettering one's life!
i am very modest and they did everything to make me feel comfortable when i had to undress. dr. french needed very little time to know what i needed and reassured me that it was a procedure he felt confident doing.
Totally professional and comprehensive informational experience tempered with care, concern and anticipation of my questions. Everyone was extremely patient and willing to explain and re explain any thing that I needed clarified. They could not have been more accomodating or pleasant.
I was highly satisfied with my experience
The staff was very friendly, knowledgeable open and supportive. The doctor had a great bedside manner (I had heard otherwise) and he took his time with me. He is board certified in plastic surgery and very experienced. Very importantly, he was honest and even told me a service was not necessary. I instantly felt comfortable with Dr. French. I have visited many, many plastic surgeons' offices and was shocked to see that the offices were not beautiful and the staff did not reflect the image I would expect. Dr. French's office and staff was the best out of all I have seen. If the office isn't beautiful, it appears that the doctor doesn't appreciate beauty or care about details and I wouldn't want him working on me.
He understood what I was looking for and explained it well.
Just wanted to explain my comments about the wait" time as well. The wait was at the hospital and the room not being ready. So not about the practice. The Dr. was there on time and everything. I didn't give a "highly satisfied" rating at this time because I am still waiting to get an idea of the final results. The breasts are a little lopsided at this time, but am told this could very much change over the next couple of months."
All of the staff, including the surgeon, were eager to answer my questions without any hurriedness, very professional, friendly, and thorough in all aspects of the consultation process.My daughter recently underwent a rhinoplasty with this surgeon and office personnel having a wonderful experience! I wouldn't think of going anywhere else for my surgery.
The staff was unhurried and very open and friendly. They made me feel as if I was the only patient being seen even though there were other patients being seen that day. Everyone was considerate about my privacy concerns as well as putting up with my nervous feelings regarding the procedure and post operative dressing and what to expect. I never felt rushed, nor anything I asked was brushed off or considered unnecessary. They showed true human compassion as well as humor which set my mind at ease.
Excellent result provided by Dr. French and his support team.
I felt at home, safe and comfortable. Everyone was nice. I did not feel I would come out looking like a different person
I wanted Dr. French or one of the nurses to tell me what they think I should change about my nose. I wanted my nose to look better, but didn't know what specifically I should change or what changes would match my face. It would have been nice if someone there gave recommendations on what they think would look good on me.
I was totally satisfied with my experience here... The dr. French was amazing he listened and I felt comfortable talking to him as well as the outcome of my surgery everything looks good and where it should be. The staff is also very nice and informative.
Very professional, excellent surgeon, excellent resultsthe entire process from start to finish was seamlessHighly recommend this practice
I was very nervous before speaking with Dr. French. He really talked about specifically what he was going to do and because he was so thorough, I felt more comfortable and ready to have my surgery.I had a breast lift with augmentation and could not be happier with the outcome. I feel so much more comfortable in my clothes and have a new sense of confidence. Everyone who works in the office has a pleasant personality and because so, going in to the office even when I was in pain from recovery was still a joy to go.I would absolutely recommend this practice to all my friends and family considering plastic surgery.
Very happy with interaction with staff and with surgeon- I would have scheduled procedure ASAP but didn't realize there was a 4 week recovery- that delays me a bit but I will definitely be scheduling the procedure
Expertise of surgeon and comfort level
Staff were very knowledgeable about the procedure I was inquiring about and they were not pushy" about scheduling, they understood the cost factor and taking time to making a decision. "
The respect, friendliness and concern of Dr. French and his staff was outstanding. Ever interaction with Dr. French's office was positive. In addition, the practice was run in a very efficient manner.I am sure that Dr. French did the best he could in reduction. I had hoped for more of a change. We had talked about a C cup before surgery. I was a 'G' pre-surgery and now I am a 'DDD'. The appearance of the breasts are great and I have had less discomfort in my neck and shoulders.
I guess what I want done is not physically possible. I trust the doctor's judgement though and believe he can still help me achieve the aesthetic I am looking for.
I have such confidence and trust in Dr. French. Not only does he instill this confidence in his expertise, he is a very kind person. I have been a patient for years and will continue even though I have moved out of state. Worth the drive to know I am receiving the best care possible.
Dr French and his staff our extremely professional and make you feel very comfortable. They answer any questions and will respond to email after consultation when you have questions. I have had a previous procedure with Dr. French and feel very confident in his work. My only hesitation for scheduling is my recover time and healing. I am strongly considering the procedures just have not made my mind up 100%
I felt very comfortable and reassured of the Medical Expertise that I had anticipated.
The results were amazing and I felt little discomfort post surgery. I would recommend this procedure and CPS (Dr. French) to others.
Despite the problem that arose, I always felt I was in safe hands. I 2 extra nights in the hospital and was treated very well. Things can go wrong, but how the surgeon and his staff respond is what counts. They did a fantastic job.
Felt very comfortable with the surgeon and nurse during the consultation itself and think the surgeon proposed the right combination of procedures to achieve the results I'm seeking.
Overall, I am highly satisfied with the surgeon, staff and comfort of the facility. The one thing I was most disappointed with was the cost; but that really is no reflection on the surgeon and staff. Healthcare today (regardless of whether it is necessary or elective) is just way too expensive. As much as I would like to have the procedure done; I can't justify that amount of money when I have other necessary expenses/obligations and a child to support on the salary that I earn. If I could, I would definitely choose The Center for Plastic Surgery because I feel like I would be absolutely taken care before, during and after, and would be very happy with the end result of the tummy tuck.
Very friendly and professional - easy going and made to feel very comfortable
Dr. French is an outstanding surgeon and person. Totally trust his judgement. Really runs a fine oiled machine - office. Great detail from beginning to end. His persona keeps me coming back. This will be my 2nd procedure
Dr. French was truly interested in making me comfortable with my procedure, als well as the nurse and the staff.
I was highly satisfied with Dr. French and his staff during my experience. Dr. French was kind, friendly and patiently explained everything to me. The staff and nurses voluntarily shared their experiences with the same surgery, which I really appreciated. Follow up visits went smoothly and I rarely waited more than five minutes from waiting room to exam room. The anesthesiologist who took care of me was excellent. She explained the risks and issues of my case and explained how she would mitigate them. She inspired my total confidence in her abilities. I also appreciated the pre-op booklet. It was very detailed and I referred back to it several times as I moved through the experience. Thank you for the professional excellence, Dr. French and staff. I'll be back and will recommend you to everyone I know.
Very professionalDr French is very good.
Overall, I was highly satisfied.
I loved the doctor!! I was not happy with not hearing back from the practice in timely manor as I'm trying to make a decision on who/where to go. I did receive a letter from the practice after abut 10 days. I emailed to ask further questions. Several other doctors I spoke to have easier access to email/speak to them for further questions. I was discouraged with the way this was handled and I have moved to another doctor who also specializes in this procedure. The process seemed to take to long. The patient coordinator was nice but not in a nice way if that makes sense. I really did not like dealing with her. She seemed false when I was in her office and not genuine. It bothered me. A lot! I really did like the doctor but again, Not the whole experience. I also didn't like that if you used any kind of financing your fees would go up substantially, and if you tried to use insurance for any part you were told it wouldn't cover it even though it may have been a covered procedure such as a panni.
Very thorough about everything
Dr French is an amazing doctor. His expertise and delightful bed side manner is quite impressive. He is very personable and that goes a long way in establishing and maintaining trust in a medical practitioner. Dr French has performed two other cosmetic procedures on me excluding this tummy tuck and each time the results were aesthetically pleasing. I did feel the practice could have provided a more competitive reduction in fees particularly since I have had two procedures done in the past. Sherry was very professional and answered all of my questions above and beyond my satisfaction. I strongly believe I will visit dr French for any future cosmetic surgeries I am interested. I trust him explicitly. I also feel like he has an impeccable staff including nurse Mary Ann who was so kind and supportive.
The staff was professional and friendly. The surgeon was very personable and likable, and seemed knowledgeable and genuinely concerned with my questions/concerns, before and after my surgery. The atmosphere of CPS was very comfortable, positive and reassuring.
Dr. French is not only personable, but provides a level of trust and security in yourself and his abilities to perform as well without making you feel that he will over reach your desires.I was equally pleased that several of my own doctors have had high recommendations for Dr. French and the other doctors in the practice on both a personal level as well as medical level. I am thankful to have found him. I will also continue to use the practice for facials and other conditions including the need to remove moles and alike.
I like how open and friendly the staff are. Dr. French is a very reassuring presence.
Everyone I dealt with throughout the whole experience was extremely competent, thorough and friendly. Love the results. Would highly recommend.
Recovery has been extremely slow. 3 months to date and still experiencing bruising, swelling, scarring
The surgeon and staff were very knowledgeable and friendly and made me feel completely at ease with the procedure, which factored greatly in my decision-making process to move forward with the procedure.
From beginning to end, I felt cared for at every step. Each person I came into contact with at CPS knew me by name and provided me the best possible attention. Besides the surgical/medical experience, I am very impressed with the office atmosphere and how welcoming all the staff is. It seems very much like a warm, happy family and everyone involved seems to be in the patient's corner, pulling for them.
I enjoyed my consultation. It was a bit more involved than i thought it would be particularly the recovery time, so I have to do it at the beginning of next year. The next 6 months do not allow me the time to have the surgery and to complete the recovery in a timely manner. I feel very comfortable with Dr. French, I just have to find the time to do it!
I researched the doctors qualifications and his patients rating of him
I appreciate the follow-up I've received from the patient coordinator. I also felt very comfortable with Dr. French and the patient assistant. I am working to figure out insurance issues and have requested my primary physician write a letter in support of the procedure. I hope to schedule mid-summer.
This practice gets high marks in responding to questions, providing clear information, skill of surgeon and staff, and making patients feel comfortable.
Highly recommend this practice. Everyone was very thorough and professional.
Dr French has taken care of me since 1995 he is awesome though and does incredible wirk
Dr. French and his staff were not only professional, but extremely polite and accommodating. Prior and after the surgery, everyone put me at ease. I can't say enough good things about his practice and quality of the medical team and office staff. So far the results have been wonderful. Highly recommended!
The admin staff, coordinator, nurse and surgeon were all very friendly and good at putting me at ease. They all were very knowledgeable and explained things very well.
The staff was friendly and educated on the services provided. Dr. French always made me feel comfortable during my consultations. He answered all my questions so I could easily understand the procedures. He is an extremely talented surgeon. His work is close to perfection!
Explained everything in detail
Dr. French and nurses had a wonderful bedside manner! They were extremely professional and knowledgeable. They answered all my questions concisely and as if it was the most important question of the day even though they had probably answered it 200 times by lunch! I felt comfortable in our discussions and in the recommended course of action. Would highly recommend!
I was comfortable from day one with the Dr. as well as the staff. Everyone was friendy outgoing and informative. If I had a question or a problem they made sure they addressed the issue and resolved it.
From the moment I made my consult apt I noticed that the office was very well run and efficient. Everyone is patient, friendly and knowledgeable, and even offered personal experience and anicdotes. The doctor made me and my husband both feel comfortable and confident. He listened well and provided sufficient information and answered all of my follow up questions. He did and wonderful job and I am very satisfied with the results!
Obviously we've all seen botched procedures and I had a tremendous amount of fear that my augmented breasts would be the wrong size, misshapen, etc. Every time I called post-op, I was treated with respect and given helpful guidance. The results are better than I could have imagined and I am thrilled. Glad I chose this doctor instead of going with a cheaper doctor closer to my house. My facialist in Reston, VA recommended Dr. French and I chose the practice because at every step I felt it was a top-knotch practice. The recommendation was a bonus.
Great staff, great surgeon :)
I love Dr. French and the staff. They made me feel comfortable and I felt as though they really cared about me.
My eyes are still a little puff and crepey, after 3 months. Don't know if my expectation was too high.
Dr. French's bedside manners are superb and the results appear incredibly natural. I would return to him for any future cosmetic procedures.
I am so glad I went to Dr. French for my surgery. My entire experience was positive from theInitial consultation, the nursing staff during Preop, as well as what was told I should expectAfter surgery. The anathesiolIogist was phanominal. She made me feel so relaxed going in. I felt zero discomfort and nausea when i woke up after surgery.I really can't say enough wonderfulthings about the office and staff! The best part is that I am thrilled with the results!
The staff is so friendly and genuine. Everyone is so supportive and helpful. Dr. French is so amazing and comforting. I feel important and special, like I'm their only patient.
The procedure produced the results I was hoping to achieve. There's no getting around how difficult the recovery is and patience is required. I was reassured by Dr. French that recovery varies with each patient. I just happen to be a patient that recovered slowly and had a serious reaction to the anesthesia.
Looking into Coolscupting and was glad to meet surgeon even though he will not be performing procedure. He was very personable and made you feel like a person. Not a dollar amount.
Dr French and his staff at CPS are outstanding; I have total confidence in them and truly appreciate their sincere caring and customer service attitude.thank you!
Excellent outcome; very pleasant staff; clear directions and expectations.
Professional, easy to talk to, very down to earth, excellent credentials.
Dr. French is skilled and personable. The nurse assistant was very nice. I didn't feel any pain.
Dr French has done 3 procedures in me. Always thorough
Every person with whom I spoke was friendly, professional, and helpful to me. I felt very comfortable and am looking forward to scheduling my procedure. Thank you.
Nurse, patient coordinate and surgeon all very attentive to my questions and concerns. Very honest and up front about what to expect. All were also very patient with me and let me make my own decision without trying to influence my decisions.
Extremely professional and helpful. Highly recommended.
Dr French is highly recommended, and has done amazing work on me as well as my friends
I have used this practice before. The recovery time was longer than I expected so due to sports obligations I will wait until my season is over but will have this procedure done with this practice.
They're just all fantastic at every step of the way. I made a mistake when I clicked the dr. French was not part of the consultation. Of course, he was. I thought it was talking about in the hospital when I only saw him alone.
The friendliness of the staff, the knowledgeable staff, the reputation of the doctor.
A friend of mine had a face lift performed by Dr. French several years ago and looked terrific. I have since referred other patients to Dr. French, who also were totally satisfied with the treatment and results. I liked the fact that Dr. French did not try to market other services and only provided detailed information about the area in which I was interested, with various options.
Everyone was helpful and nice
Every single person I interacted with by phone, email and in person was friendly and knowledgeable. Following my consultation, I waited a few months (due to family obligations) to schedule the procedure and had the procedure 2 weeks ago. I was very pleased with the surgical center, the medical staff and of course Dr. French. Each person took time to explain things and the personal care before and after the procedure was exemplary.
I was highly satisfied with the whole experience......not so highly satisfied with the expense.
I felt very comfortable
This practice runs like a fine oiled machine from beginning to end. Great staff and superurb surgeon
I really liked Dr. French and his staff. I was there mainly because he was my sister's surgeon. I made an appointment approximate to one of her return visits. Dr. French was gentle and a great listener. If I decide to do what we discussed I would travel from my home in Florida and stay with my sister.
This practice runs like a fine oiled machine. Fantastic staff that is very cohesive. Great follow thru from beginning to end. Patient coordinator is very efficient. Atmosphere in office is very nice and clean.Surgical staff fantastic. The anethesiologist, Dr. Kentwell, is the BEST!! No question about recommending this practice to my friends.
Very satisfied with Dr. French and the staff during my consult. Plan to call and book my procedures in the next month.
Attention to detail.Respecting patient concerns.Responsiveness to calls or questions.I did not feel rushed.
Very kind and organized staff. Dr. French has great bedside manner. Made me feel confident in decision. ; ) surgery in 5 days
comfort level with Dr. French
Thorough information about what to expect. The personalized material sent prior to my surgery was very comprehensive and answered every question I had. Dr. French put me at ease.
Dr French's bedside manner is incredible. Makes you feel comfortable and informed. The staff is amazing. I have recommended him to many friends.
Dr. French is an excellent, experienced surgeon. He did a beautiful job. The work was done meticulously. He is also a very kind person.
Lovely waiting room and friendly receptionists. Efficient and amicable coordinator, all nurses very friendly I proficient. Anesthesiologist made me feelat ease and comfortable. Doctor French is very attentive, responsive andperformed my surgery perfectly. I think that results are superb.Many thanks too everyone involved!
The friendliness and open-mindedness" of all supporting staff made me feel very comfortable. Not stuffy nor overly-conservative is a thumbs up when considering breast augmentation. GREAT supporting team."
Everyone was very informative, friendly, and interested. Dr. French has an extremely good bedside" manner, which is important. The staff made me feel at ease and the visit was not stressful. I was not given any pressure to do anything. They gave me an honest evaluation."
The overall experience was as good as one could get for this kind of surgery. It is a somewhat frightening experience to go through, but I felt comfortable with this very experienced and highly qualified surgeon. The outcome is the most important thing and that was wonderful, and exactly what I wanted. That was my greatest worry, but Dr. French really listened to my wants. I would recommend him to anyone wanting a face lift.
From start to finish it was and exceptional experience. The nurses, Dr. French, the patient coordinator, receptionist were outstanding. I would absolutely recommend Dr. French and his staff to any of my friends.
Dr French and his staff were very helpful through out my whole experience. I never felt rushed and all questions were answered.
Doctor, Staff and Results
Everything was fine except the cost. I had no idea it could be SO much
Everyone has been so wonderful to me- always greeting me with a smile and calling me by my name. Everyone also seems genuinely concerned with how I am doing and take the time to listen. Dr. French is exceptional- so personable, always smiling and has a very positive and can do attitude.Thank you to all for your great care and the respect you have given to me.
Staff was extremely knowledgable and friendly. Answered all my questions and made me feel comfortable. Hope the procedure goes as well.
Dr. French is an amazing surgeon. Staff was wonderful too!
The surgeon was highly skilled and able to spot a potential problem before it became a major complication. He was very concerned, caring, and able to resolve the issue with great expertise. I felt confident and reassured under his care.
I was thoroughly informed of the entire procedure, including what was expected of me (e.g. most recent medical results from my general doctor). All the staff of the office were genuinely friendly and they made me feel at ease, since I have never had a surgery before. I now feel very confident and ready for the surgery. Thanks to all the staff. An extra bonus was that I was introduced to Martha for consultation on permanent makeup (eyebrows and eyeliner). Thanks so much!
I had a fantastic experience with Dr. French and your entire staff. They provided me with ample information of what to expect every step of the way and I felt entirely confident in them. On the day of the surgery, the staff was attentive and kind. I could not be more pleased!
Very personable. Appreciated the care during follow up.
Their professionalism, friendliness and respect I was treated with.
I am a returning patient and the surgeon remembered me. We had a very comfortable discussion about my expectations. The nurse as well as the Patient Coordinator were thorough and friendly. Even my caregiver(husband) received a letter preparing him for what to expect and how to be helpful and positive
The cost estimate is about 50\% higher than i expected. I had previous work done by CPS.
Dr. French made me feel very comfortable and his staff was just a great. I would the procedure again if I had to and recommend him to friends and family!
The entire staff was friendly, honest, and professional leaving patients with a comfortable sense. Dr French put all anxiety, questions, and concerns to rest and took the time to understand fully what you were looking for, while providing his medical education, opinion and detail of the procedure.
The Center for Plastic Surgery is a well-run, professional, and friendly office. I am always treated with respect, all questions are answered in a patient, professional way. I have had Dr. French do numerous procedures for me over the years, and not only is he a nice person, but I trust him, and I trust his ability to provide me with the services I am asking of him.
Professional, thorough, attentive.Dr. French's experience and reputation are incredible, that is also so professional and caring made a great experience.
A smooth visit that was very professional and informative, and I would certainly keep CPS in mind for future, general cosmetic surgery. I had one other surgery referral to contact, and I decided to go with them (Eye Doctors of Washington) for two reasons: 1) CPS requirement to go to Sibley Hospital for Medicare-covered procedure (EDOW has a qualified clinical setting available, no hospital required). 2) An additional concern for me was a fairly new scar on my forehead. Dr. French recommended to wait a year or so on that, so my only surgical need at this time is oculoplasty.
Dr French was clear and concise in his analysis of my needs and of his recommendations. Dr French and the nurses listened, answered all questions and provided information necessary. The level of experience and knowledge was very clear during both the consult and the day of surgery. In addition, Dr French and all staff are friendly, communicative and complementary.
Extreme followup. Letters came in the mail
Had fat removed from under the chin to fill up a scar over my nose. Developed a scar-keloid? under the chin. Would have rather had the extraction of fat from the stomach. Now have to see how Dr. French will treat the keloid.
Dr. French was a great doctor. He did an excellent job with the surgery and has answered all of my questions throughout! The office staff did an excellent job making sure I was prepared for what was going to happen next. It was a great experience, and I am so excited about the results! Thanks Dr. French and staff!
The staff has been professional and answered all my questions. Dr French is upbeat and positive. I was instantly at ease. I am looking forward to my procedures.
I am still healing but the results, so far, have met my expectations and there were no complications. Staff was friendly and helpful. Cost was not excessive for procedure.
Dr french was the most positive and in tune doctor I have dealt with. I respect him and his decisions as well as his skill. He always made me feel important. The staff was knowledgeable and helpful.
Dr. French is an amazing. He is super easy to talk with, extremely professional and so knowledgeable in his field. He made me feel completely at ease and I felt confident that he would do his best to assure a good outcome.
The procedure was for my sister who has some mental issues and the staff and surgeon were more than gracious and consolatory to her and to me. I was very impressed and appreciative, as that is very seldom the case when dealing with people who are working with my sister.
Dr. French is an amazing surgeon! He made me feel so comfortable, he showed me that he truly cared about ME, not just patient me, but ME. Because of that I was able to go into surgery calm and certain. I had put this surgery off for so many years, but Dr. French made it feel so easy that I finally went ahead and got it done. Post-Op visits were super friendly, Erin was so helpful, she became more than a nurse for us. I'm already planning my next procedure with Dr. French!
Very friendly, made the appointment very comfortable and eased any concerns I had. Very knowledgeable, answered all my quesitons and staff was also very helpful during as well as after the consultation. Good reputation.
The doctor and staff were very professional and friendly. My results are better than I ever expected!
I have great respect for the surgeon.
The staff at CPS was wonderful. They were very professional and answered all my questions. I had some follow up questions I wanted to ask. I called and they answered them. I really appreciate the friendly atmosphere of the office. Everyone was quick to help and guide me towards making a decision that was right for me. I can't wait to schedule my surgery!!!
I felt very confortable with the staff and Dr. French. Everyone seemed happy and that gives you a good feeling about the practice. Each member of the staff I talked to, or delt with, was interested in me. They all wanted to know that I had all the information that was needed. I left with a real sence of trust.
The results of the surgery were simply amazing, the staff was so friendly and helpful. The cost of the surgery was also very reasonable...
Dr French was amazing and my nose is so much nicer than i would have ever imagined it could be.
Everyone at the practice was extremely friendly. They had the time to listen to me and address my concerns. Many of the staff members had gone through the procedures that I had and were there for me to talk to. The nurse was very caring especially after my surgery about me personally and how I was feeling.
I thought the doctor and staff were very professional and nice, I liked dr French very much. But since I was not having surgery My consult was short. Even though I told the woman who made my appt that I was interested in laser, botox and perhaps filler, they were not available to me for a consult. I was squeezed in to the person who does the botox and filler, but the person who does the laser was not available and I was told to come back. It was a waste of my time, since the laser procedure has to be done before botox.
Dr. French was very thorough and made me feel very comfortable. The nurse and the coordinator also gave me a lot of information about the procedure and even offered for me to meet someone that has had the procedure in the past.
i really appreciated the kind, intelligent approach shown by all of Dr. French's employees, and he himself. I was delighted to meet them. When I left there, I was sure he was the one, an that I would go through with surgery, but then I became afraid of undergoing the surgery and got cold feet. It is not a reflection on the office, or anyone there. I have great respect for their office.
Was a patient of Dr French 10 years ago. Dr French is easy to talk to and I was pleased with the previous results. The staff is very friendly and made me feel very comfortable
Dr. French and his team are top-notch. This was my second surgical experience with them. The first was for breast reduction; all went smoothly and my recovery was very fast. The more recent procedure was a tummy tuck. The literature from the office, as well as the conversations with Dr. French and staff, make it clear that is probably the most uncomfortable procedure they perform. This gave me an accurate picture ahead of time -- the discomfort immediately after surgery was neither under- nor oversold. I felt at ease with the surgery and the overnight experience at Sibley although I hadn't stayed in a hospital overnight since I was a teenager. Follow-up by Dr. French and the nursing staff was highly professional, caring, and responsive, as expected. The one aspect I wasn't well enough prepared for is how long the recovery trajectory really is -- 4 months out, I am seeing some welcome results, and I know that more will follow, but not all the puffiness has receded at the incision site, and I still have some numbness. If I'd known more about the recovery pathway ahead of time, I probably would have been more comfortable. Still, I'd do this again without hesitation.
In just a short time I see a difference in my appearance
Great staff. Great results in photos. Dr French seems like a good person who will do a great job and take care of me.
Entire office TOTALLY professional...LOVE THE RESULTS!
The surgeon let me discuss my desire and what I wanted in an outcome. When I asked for his opinion, it was given freely. I felt my brow lift (you did not provide for me to list multiple procedures), could have been pulled tighter. I do understand and appreciate that pulling even slightly tighter could give a deer in the headlights" look. This is my second surgical experience with Dr. French in 13 years. I did return to him and would do so again."
Dr. French has already done breast procedures on my daughter and an eyelift on me. Therefore, I knew what to expect and as always the staff and doctors are very friendly, approachable and make you feel very comfortable.
Dr. French's bed-side manner" and I did not feel like just another patient but one who he could help and he did. His surgical staff was just as awesome."
Dr. French was very kind and knowledgeable. He was really easy to talk to and seemed very honest . Patiently answered my questions .
The staff was excellent and I felt a connection with the surgeon. I felt very comfortable with the idea of going ahead with the procedure.
Dr James French is the kindness and the nicest doctor I have ever meet , that plus he is an excellent surgeon.
Dr. French and his staff could not have been more informative, professional, accommodating, and friendly. Dr. French took as much time as needed to address my questions about the procedure. He went above and beyond in explaining every aspect. The entire staff in this office are a perfect example of what every doctor's office should be like.
Thorough explanations by all professionals; skin care consultations included in procedure; expertise of surgeon; encouragement by all
All aspects of the consultation were outstanding.
I had complete trust and confidence in Dr. French's abilities. He told me after the surgery all that they had done, most of which surprised me because I had no idea how involved a face lift was. I had some discomfort but never the pain that I would have expected after hearing all that was done. All the post-op visits have been quick, efficient and reassuring. It is now nearly 3 months since the procedure, I am nearly totally healed and planning my next step with Dr. French's practice.
There is nothing negative that I can say about CPS or Dr. French for the practice is my extended family.
Expertise, kindness, humor, safety ease empathy
Dr French and his staff were extremely knowledgeable and answered all of my questions. They were friendly and helpful. They made me feel at home and I was extremely satisfied with the consultation. I will be scheduling my procedure tomorrow.
Friendly and knowledgeable surgeon and staff. Advised practice does not perform procedure I require, ie repair of muscle in upper eye lid. Received recommendation of surgeon in a practice inWDC.
Dr. French comes highly recommended however my previous visit to discuss procedure was significantly less expensive which is why I am considering other options
Dr French and his staff are very approachable, friendly and informative. A board certified plastic surgeon is very important to me when considering a surgeron.The staff and surgeon answered all questions I had and were very clear in explaning their answers.In addition, the staff and surgeon make a point of calling you by name.
Dr. French is very reassuring and professional and makes his patients feel comfortable. Not only is Dr. French a nice person but a competent surgeon.
I appreciated the enthusiasm from the office manager. .
I sensed from my initial contact with Dr. French that he was professional, caring, trustworthy, and committed to providing the best care for me. He listened to my concerns and addressed them during my surgery. I highly recommend him.Dr. French''s staff provided efficient and friendly service. I found the receptionists to be especially delightful.
Everyone was very friendly and informative. Very happy with results. Only thing that MIGHT be improved upon is to be given a little more detail on what to expect in recovery. It WAS covered, but could have been slightly more emphasized. But this is not a criticism at all. Very happy with everyone.
Very professional staff, only reason I would not move forward with the procedure is the out of pocket cost that I would have to put up front. Overall it is a great practice with great people and would recommend others to the practice. Dr French was very warm and pleasant and did not make me feel uneasy at all.
Good people, well organized
patient, calming, informative, organized staff
The doctor was so lovely, had a great smile, was very reassuring without being patronizing, plus was exceedingly handsome.
The pre op conversations, the pre op prep by Dr. French and his team, the surgical experience at Sibley Hospital, my weekly post op visits with Dr French - every meeting, every appointment, every post op interaction and all procedures were performed in both a timely and caring manner and the results are outstanding.I can sincerely offer no criticism or even any constructive guidance to Dr. French and his team. He is exceptional. And he has assembled and trained an outstanding team of health care professionals. I cannot recommend any doctor more highly.
Dr. French and his staff provided accurate informatiom and were very helpful in answering my questions and concerns. Dr. Frecnh and hsi staff are very oriented and attentive to their patients.
This consult was for my second (separate) procedure by Dr. French. I was highly satisfied with the process and outcome of the first one, which was a compelling incentive to return. Dr. French and his staff are oriented to educating patients, making them feel comfortable, answering questions, and providing informed oral and written answers. This is a top-notch practice. They inspire and earn confidence. No question is too trivial, and all concerns are taken seriously.
Every encounter has been professional, friendly and assuring. At no time have I wondered about the abilities or the care I would receive and I am very picky about medical facilities and personnel. I am very comfortable with CPS.
I returned for this surgery to Dr. French after 25 years for repair and breast lift. I was highly satisfied 25 years ago and am just as glad I had this work done. Great Doctor, always feel comfortable with him and would always recomend him and his highly skilled staff.
Most of my questions were answered. Would have liked to have seen some other before and after pictures and better understood pricing. Couldn't schedule the procedure for when I wanted, but understand that is a popular time.
The only reason the procedure was not scheduled with Dr Frenchwas because the doctor and hospital were not available during the period I wanted to have the surgery completed.
Dr. French was extremely pleasant and even after telling me that my post-operative recovery would be somewhat complicated because of my sleep apnea and the use of my C-Pap mask, that it could be done. He knows my internist, Dr. Michael Newman, and spoke highly of him. At the same time Dr. Newman had recommended Dr. French, among others.
I researched plastic surgeons on the internet who were skilled in face lifts and narrowed the list down to three. I consulted with Dr. French first and immediately connected with him. He understood my concerns and confidently conveyed what his approach would be to my surgery. As a result, I did not consult with the other two surgeons and knew that I trusted Dr. French. I scheduled my surgery the day after my consultation with Dr. French.
Personality of the doctor and his staff.
Everyone (Dr. French, his patient coordinator and nurse) was very friendly, answered my question/concerns.
Had had this procedure 25 years ago. While my records were in storage, what led to determining that I need to replace the implants was determined quickly by Dr. French and his staff moved to find a cancellation so the surgery could be done quickly. Never considered another surgeon and won't for future procedures that may occur.
Dr. French is a phenomenal doctor.
Dr. French has a wonderful reputation. He had previously done another procedure on me and I was satisfied. I like that he took the time to explain the procedure and answer my questions. I believe he has a great bedside" manner. "
Dr. French performed a face and neck lift on me in January. My recent appointments have been follow-ups. Dr. French is excellent and wonderful as well as his staff. The whole experience could not have been better.
Surgeon and staff were exceptionally willing to accommodate and gave ample time during visits.
Dr. French was very informative and made me feel extremely comfortable. I never felt rushed through my appointment which was refreshing. The staff was friendly and courteous. My overall experience was wonderful.
I found the office space very comfortable. The staff worked with me on procedure dates that fit my work schedule. I am happy with the results of my procedure.
Experienced surgeon, made me feel comfortable, took the time to explain procedure thoroughly.
Dr. French and his staff is like dealing with family!! Both he and his nurses have always given very helpful information and suggestions to maximize my cosmetic outcomes. I have already referred him to many of my friends.
Dr. Frech was personable and the staff was friendly and informative. I was a bit surprised at the overall cost of the breast reduction surgery but I would not be interested in going to another practice or seeking another consultation with a different surgeon. I would like to pursue this but would like time to save for this proceedure. Overall a very good experience.
Dr. French was recommended by my dermatologist so I was already sold" on him. He didn't spend much time with me because removal of the bags under my eyes is a fairly simple procedure. He never tried to talk me into more extensive procedures and explained the under eye procedure and recovery clearly. I spent more time with the patient coordinator who showed me actual before and after procedures and explained things more extensively. I will undoubtedly have the procedure done but moved to a new home this year and put this item on the back burner for awhile."
spectactular surgery and spectacular results and spectacular office overall
Atmosphere more like a factory. Long wait times in the exam room. Quick appointments with little time to get thorough answers. Most appointments lasted no more than 5 minutes with surgeon. Told by surgeon that he would show incisions lines prior to surgery, but did not happen. No after pictures which means to me that he was not completely pleased with results during last appointment. One staff member rude when taking out stitches; didn't seem to have much experience and left stitches in necessitating another appointment the following day. First one after surgery was wonderful, though. Personally, I think he needs to retire. Seemed not to be interested just doing the minimal possible. Went because someone recommended Dr. Albert and was told he'd retire. Went back and asked friend who said that she knew somebody who knew somebody who had used this surgeon. Will not use again even though results were acceptable and have already reported to a couple of friends to go somewhere else.
My breasts were large, heavy, and saggy due to the size of the implants I had. I have been very embarrassed and self conscious for years. Dr. French was able to gain my trust in a short amount of time. He made me feel safe and comfortable with him which made me more relaxed during the exam. He was/is kind, gentle, warm, and has an excellent bedside manner. Those things are very important to me and I'm sure to other patients as well. I am very thankful that I met him and I will definitely recommend him to family and friends. He's awesome!!!!!
Dr French was direct and I felt comfortable with the proceedure
The Doctor kept me informed at all times and made sure I was treated well.
The reputation of Dr. French in the medical community including the recommendations from nurses who have operated with Dr. French, his academic and medical certifications, my own experience with a previous, less invasive procedure with Dr. French, a family member's surgical experience, his professional interested and responsive manner to my questions and concerns, his highly professional staff...I could list 10 more reasons why I have selected Dr. French to perform my upcoming surgery. I could not give him a high enough rating on this survey.Finally, I should note that I have been treated by two other prominent plastic surgeons - one in Washington, DC and one in San Francisco, CA. Both were outstanding and set a very high bar for Dr. French. Dr. French has more than met that standard.
Explanations were clear; answers to questions were clear. Information about the surgery, immediate post-op, and long term recovery were clearly given. The doctor seemed to truly care about meeting my expectations and has pride in his work. The nurses/assistants were caring and eager to give me a clear understanding of what to expect.
Dr. French was highly recommended to me from a friend, who had a procedure done by him before. From the initial consultation through the surgery, and follow up visits, Dr. French more than exceeded my expectations. He is very knowledgeable, talented and has a great bedside manner. He is caring and friendly and I could completely trust him and felt comfortable with him throughout the whole process.I was not only impressed with Dr. French, but the practice and all the staff I interacted with were also impressive. The practice seems to be organized and the patient coordinator, nurses and receptionists are friendly, helpful and professional.I am very happy with my results and glad I was referred to CPS and Dr. French.
I got all my questions answered. I understand the procedure. I just need to figure out how to pay for it,
Dr. French was knowledgeable about the procedure I was interested in having done. More importantly he was very honest with me about why he did not consider me a candidate for the procedure.
Great practice: great surgeons, consultants, etc. Trust level is high
Doctor and staff kept me informed from start to finish. Doctor was very informative and freindly.
The experience was a very satisfactory. The people at the doctor's office were so helpful. Sherri worked hard to get the insurance side completed. All of the staff was open, helpful, and willing to answer any of my questions. Dr. French did a fabulous job with the procedure.
I thought it went well but did not completely know about recovery process- like numbness in the neck and cheeks.
The office and it's staff were both comfortable and professional. I felt very at ease with Dr. French and Sherri was extremely supportive and accommodating to any needs that arose. I would certainly recommend Dr. French to anyone considering plastic surgery.
Everyone at the office were extremely friendly and open. I loved everything about Dr. French and his staff. The only reason I am not having the procedure done here is because the estimate is much higher than one I received from another plastic surgeon outside of DC was much lower (I received a discount b/c he and my father, who is also a physician, knows him)
Dr. French is warm and reassuring along with being extremely capable and a clear master in his field. The staff was so incredibly responsive and encouraging. I felt comfortable and informed through the entire process.
The surgeon and staff were exceptionally friendly and helpful. They were honest about expectations, including surgery results and any discomfort I would experience. I am very happy with the results of this surgery, and I feel this office's pricing is reasonable for the services they offer.
The staff were very helpful in helping me to understand the entire process from start to finish. In addition, the doctor and front desk receptionist and schedule coordinator were very friendly.
Dr. French and his staff were very supportive and gave me the all the reassurance needed before the surgical experience. I am thrilled with the results and would highly recommend this practice to a friend for their cosmetic surgery needs.
I was treated with respect and everyone with whom I came in contact was friendly, yet professional and gave me a high degree of confidence in choosing this doctor for my surgery.
Staff and surgeon are exceptional and took really good care of me for both surgeries I had. I love this practice so much that when I had misplaced the contact info for the office I put my surgical plans on hold until I found my surgeon.
I did not want a pulled-look." Dr. French listened to my concerns and gave me a natural, refreshed and more youthful look. I do not looked pulled in any way. I appreciate that he spared my side-burn hair and minimzed cutting during the neck lift. I was also very satisfied with his sugi-center and staff and their care. "
I have been a patient in the past. I think Dr. French is the best surgeon by far. He cares about his patients. He takes his time with his patients and listens to your concerns. He has a great nursing staff as well as office staff. I love his practice so much, I wish I had a job in his office. That's how much I love this practice. I would never see another plastic surgeon again. CPS is the best in my opinion.
Dr. French came highly recommended and I was not let down. All Staff members were wonderful - the only downside is the cost (a little more than expected) the procedure being performed @ Sibley (which is NOT the end of the world) and my work schedule. No doubt that when I have this procedure done - I will have Dr. French do it.
The patient coordinator worked hard to schedule me for my procedure before my insurance ran out. I felt comfortable with all members of the team." The results are fabulous. My questions were answered. Dr. French was friendly, easy to talk with, and very competent. Thank you for a job well done."
Dr. French has qualifications that speak for themselves. He is personable, capable and made me feel confident that he could do what I hoped he could.
No issues with the procedures. I am upset I did not go larger especially for the money I paid. Now I am stuck for a long time with this size and not happy about it. It is no ones fault. Dr. French did fantastic job.
Very comfortable office. Friendly and knowledgeable staff. Dr. French's personality helped me feel at ease about my decision for a breast lift and augmentation. He was highly recommended by others. I am now excited about the surgical results. I feel confident that Dr. French is my surgeon.
Dr. French is a cool dude that is very good at what he does, what's not to like?
Had surgery with Dr. French 25 years earlier so it wasn't a difficult choice to return when Dr. Hairs suggested. The process to correct went well on all fronts and that is why I was highly satisfied and would recommend as well as return again.
Dr. French was recommended to me by my cousin who had the same procedure done and was extremely satisfied. I can not express to you in words how extremely ecstatic I am with my tummy tuck. Dr. French has hands of magic and I can't wait until my next procedure to by done by him and only him. God Bless him.
Dr. French and his colleagues -- the patient coordinator and nurses -- are knowledgeable, well-organized, friendly, and put me at ease. Everyone communicated a genuine sense of caring about patient satisfaction. I had to postpone my surgery due to recovery time and rehab for an unrelated fracture. Nobody pressured me to stick to the original date but instead worked with me to find the best time for the surgery. My questions all were answered clearly, and the written materials given to me were exemplary. The same-day surgery at Sibley Hospital went smoothly, and I was satisfied with the professionalism and attitude of the staff there. I was very impressed by Dr. French's work -- results were fully in line with my expectations. My recovery has been easy, and the follow up care makes it clear that the patient isn't neglected once the surgery is over.
I was satisfied with the whole experience. The only problem right now is the price.
I have been to Dr. French and feel that he is remarkable surgeon. I've referred close to 10 friends to him all of which had a procedure done. One thing I was not satisfied with was the original appointment. I was given a 10:45 appointment to which the moved to 10am without notifying me. I called that morbing to double check the time (i live about 50 min from their ofgice( The patient coordinator Sherri got on the phone and sounded quite annoyed with my expiation and said stop waiting time and just drive"...the tone was quite rude. During the consultation, she was a lot more professional. LOVED all of his nurses in the OR! "
Dr. French did a fantastic job on my augmentation and lipo. He made a connection with me and I really trust him. Looking forward to looking young with him!
Everything was exactly as described, I was we'll -prepared- was very pleased with the progression of the recovery and with the overall outcome. I am a nurse and a cleanliness freak and the office, waiting rooms , surgical suite , recover room and bathrooms all met my very high standards.
I was very satisfied with my visit. Dr. French has done work for me in the past and I have been very happy with the results. My only problems now, are time for the surgery and money. I have other financial obligations that are more pressing so I hope to find time and money in the next few months.
I am very pleased and thankful to Dr. French and all involved with the exceptional care and expertise with my surgery. Surgery results are what I had hoped for. Thank-you
The results and the outstanding bedside manner that Dr. Price has. He was thorough and attentive. He proved to be trustworthy and is just an overall excellent surgeon.
STAFF FROM DR. FRENCH DOWN ALL EXCELLENT AND HIGHLY PROFESSIONAL. I WOULDN'T CONSIDER ANOTHER SURGEON THAN DR. FRENCH AS I'VE BEEN AN EXTREMELY SATISFIED PATIENT FOR MANY YEARS!!!
Dr. French and his staff were A++++in their caring and attention, answered all of my questions, and were always available. Dr. French's expertise ie outstanding and he is so very personable as are all of his staff. They make you feel most welcome and at home. The office is run very professionally and has a sophisticated quiet elegance. The front desk staff, coordinator, and nurses were amazing. The nurses in the OR and RR, as well as the anesthesiologist and my hero, Dr.French, made me so relaxed and comfortable with lots of extra TLC. I love my experience at CPS and have recommended Dr. French to several friends. God bless all of you for taking such wonderful care of me! THANK YOU!!!
Dr French is very personable and made time for pre-op and follow-up visits when I needed them. I am satisfied with the surgery and results. The staff was friendly and able to answer my questions as they also had personal experience with some of the surgeries which made me more comfortable.
Friendly, informative and extremely professional.I will probably be scheduling something before the end of the year.
I was satisfied to highly satisfied.
It's too early to tell. Still having swelling under eyes. Will be able to tell more in a few months.
Everyone at the practice that I came in contact with was very nice and very informative, including the surgeon. I have a friend who just had this procedure done and Dr. French did a wonderful job. I have had several procedures done by members of the staff and have been very satisfied.
It was a 100\% positive experience and you can almost never say that regarding a medical procedure. All involved, from office to hospital (Sibley) were extremely pleasant and helpful. Dr. French has an extremely pleasant and unhurried beside manor. Always smiling and friendly.
I had a lot of anxiety making the decision for the surgery. The doctor and staff allayed any fears I had and I experienced a very successful outcome.
Dr French and his staff were wonderful! Dr French and his staff professional and willing to discuss any and all of my questions and concerns. They made me feel comfortable and that they truly cared about me and my .
Dr. French is an expert in his field and I would recommend him above any other surgeon I know of in DC, MD and VA. He is a skilled surgeon who has mastered the field. He is precise. He puts the patients interests first and gives excellent advice. He has high ethics and morals in his practice. Everyone in the office is an extension of him. They all are brilliant professionals who enjoy their work and take pride in giving excellent care and attention to every patient. I felt 100\% confident and relaxed on the day of my procedure. I had a procedure done by Dr. French more than 20 years ago with excellent results. I am so happy to have him as my doctor again this year and again I am thrilled with the results.
Friendly, informative, and very professional
I consulted with two doctors before making my decision. Dr. French made me feel at ease and I was confident in his experience.
I was most pleased with my interaction with Mary Ann.
Dr. French is the best. Not only is an excellent surgeon, he is a good man and easy to talk with. Each person in the practice was top notch. I had a good experience with Dr. French over 7 years ago with my wife's surgery and I returned for my procedure.
Dr. French and the entire staff at The Center for Plastic Surgery were fantastic. My initial contact with the office, when I scheduled my consultation was caring and pleasant and I was extremely pleased with the staff. As soon as I met Dr. French I knew I wanted him to perform my surgery. His demeanor, professionalism, and focus were impeccable. I felt relaxed and comfortable during our initial meeting which continued during the entire procedure and follow-up. The pre-op package was outstanding and with the short time between my decision and the date I wanted to have the surgery was short however, the entire staff made sure I was ready. I have and will continue to recommend this office because of the great experience and care they showed me. As an added bonus I am extemely happy with the results of my surgery and know I made a very good decision that fit my life.
I had my proceedure done on a holiday (New Year's Eve) and the post-op hospital staff was in complete disarray. The pre-op and surgical team, including the anastesiologist, however, were wonderful. I was 100-percent confident that I was in good hands.
I was extremely happy with Dr. French and his staff. From start to finish Dr. French and his staff were very helpful and very pleasant.
The staff was both professional and courteous. I appreciate the office coordinator's extra efforts to accommodate my schedule
Dr. French is completely amazing. He was kind, and went over the procedure with me thoroughly . He answered all my questions with patience and understanding. My surgery is scheduled next week Tuesday and I'm more excited than nervous, because of him.
Dr. French and his staff were outstanding. The litature they provided me prior to my surgery was extremely helpful. Each time I thought I was going to panick, I opened up the paperwork and Boom, there it was....an explanation for what I was feeling. Really, it was just amazing. I will definetely recommend Dr. French to friends and family.
Dr. French and his staff were very professional and extremely nice. I had a great experience with the practice and all the staff, and I would definitely go back to them. I I would highly recommend Dr. French to everyone.
The surgeon had a relaxed approach and yet very professional...this made me feel very comfortable. I felt he cared very much about my anxiety that was present, I'm sure. He emphasized the need to get answers to any/all questions that made me anxious, which in turn would add to my good health as well as comfort. I liked the feeling that he and his staff truly cared about this procedure pleasing me and were doing all that would add to good healing and health.
Dr. French and his staff were wonderful. My recovery time was much less than I expected. Everyone was so attentive and answered all my questions. I am so happy with my breast augmentation and have suggested it to others.
Dr. French has a great reputation and my experience with Dr. French and his staff was warm, friendly and professional. My treatment during the consultation gave me the confidence I needed to have the procedure done.
The time and attention Dr. French spent making sure I was comfortable with my procedure and understood the process was incredible. I was a little nervous going in to my consultation and even pre-op appointment but after speaking with Dr. French, I felt I had not only made the right decision regarding my procedure, but without a doubt, had made the right decision about my surgeon. He goes above and beyond and his work is flawless.
High level of professionalism from doctor and all staff. Was confident in surgeon's abilities based on ability to answer my questions and before/after pics. Results could not be better.
I found the Surgeon and staff to be friendly, courteous, professional and genuine. I was referred to this practice by an associate and I would refer anyone to at the very least have a consult with Dr. French. I plan on scheduling my procedure within sixth months.
General overall friendliness of staff and physician. They took great care in explaining information necessary to make a decision. Pleasant atmosphere. Particularly liked the nurse attending me, Mary Ann.
All of my questions were answered. I was treated with courtesy and everyone was very professional.
I was extremely satisfied with Dr. French and his entire staff. Everybody was very professional, knowledgeable, friendly and made me feel very comfortable. I would definitely recommend Dr. French to others.
I can't say enough good things about my entire experience. By far the personal attention and dedication of the entire staff made all the difference! Thank you!
Dr. French is simply the best, most outstanding doctor. He listens, he explains, he understands. He is the ONLY doctor I trust with plastic surgery. He has helped me make the changes needed to get my body where it needs to be. I eat clean and exercise, but there are physical changes that cannot be corrected by diet and exercise and Dr. French has been a partner in helping my physique best project all the benefits of a clean diet and regular exercise. His staff is exceptional! The nurses, the front desk, Sherry - all outstanding and second to none. I have referred several friends and my husband to Dr. French, most of whom became patients. There just aren't enough words for how wonderful an experience it is to work with Dr. French and his staff.
I found all of the support staff at the practice to be very friendly and very efficient. My dealings with Sherrie were very good in trying to set up my surgery, even though booking dates were filled up early. Last minute concerns switched me from being scheduled at the Woodburn facility to Sibley, so my timeframe had to be pushed way back. My overriding decision to use this practice was the openness and warmth of Dr. French himself. He has an endearing bedside manner and I feel very comfortable discussing my issues with him. He makes you feel like your surgery is of top importance to him.
I felt the price was several thousand dollars more than another reputable surgeon quoted, and more than other friends had paid, but I really liked theoutcome of a friends surgery with Dr French.
I was very fortunate in that I had no problems with staff or the surgery, and the overall experience was very good.
Dr. Frenc was wonderful and I had a perfect result.
The staff is professional and friendly. Very informative and patient. Surgeon inspires confidence. The procedure (face lift) is something I had thought about but not seriously considered because of concern over the results. I felt safe in the hands of the surgeon and staff to actually set a date for the surgery.
Everyone was so nice and helpful. They answered all my questions.
I had experience with Dr. French when he did two breast surgeries on my daughter. He impressed me with his knowledge and the delicate nature of which he treated her (she was only 16 the first time). When it came time for my eyelid surgery, I did not consider anyone else but him.
Dr. French is very approachable and is known for doing beautiful work. I am very happy with the outcome. The patient coordinator is very professional and willing to listen. The front office staff are very courteous. The waiting area for the surgical suite is a little it claustrophobic. When I got there no one was around for a while. I wasn't sure if I should go across the hall to sign in. The room itself is very close." Some music might help."
From my initial consultation to my post-surgical follow up - I couldn't have been more excited and blessed to be apart of this journey with Dr. French and his staff. I am beyond pleased with the outcome of my breast augmentation (enlargement). My friends and family have commented on how Dr. French's work are a true work of art" and how "perfect" they look. Dr. French and staff were very professional, very accommodating, and answered all of my questions. I felt right at home at CPS, and highly recommend Dr. French and his staff. "
I am very comfortable with Dr. French. He takes an interest in each question and concern that I have and spends time answering them completely. The staff is very friendly, helpful and well trained. It is an overall pleasant experience every time I have visited the office
I had to wait 35 minutes to see anyone, and saw the Dr. For about 5 minutes. If I'm gonna spend 7500 I don't want to feel like a number!
I am thrilled with my entire experience with Dr. French, his staff, and my results. Dr. French listened to my questions and concerns and truly tailored my surgery based on my individual needs. I am so impressed with the level of professionalism by him and his staff. Everyone is extremely friendly and helpful. I couldn't be happier with my results.
The entire experience from beginning to end was beyond my expectations. The surgeon was exceptional in both his skill and verbal skills making me comfortable with the procedure, and the entire staff could not have been any more professional, kind or given me better information for preparing myself for the procedure.
I had the same procedure with the same surgeon and hospital 10 years ago, so I was well prepared and not as anxious as I would otherwise have been. Dr. French is very reassuring and I have no complaints; but it's his staff at the Chevy Chase office that I was very grateful for. In his absence, they were tremendously helpful when I developed an awful rash from the tape.
Great Experience! Both me, my husband, & mother in-law were thoroughly pleased!
The entire staff was friendly, knowledgeable and patient. Dr French was awesome - his expertise and bed side manner were unmatched.
The staff was well organized and was able to answer all the questions
Very informative and knowledgable. They made me feel very comfortable!
Dr. French made me feel like my safety came first. When I told him I had a clotting disorder he wanted me to discuss the surgery with a hematologist before he would consider doing it. I had a consultation at another plastic surgery practice and the physician made light of this information and didn't suggest how he would handle this problem. I also liked that Dr. French didn't suggest additional procedures. The entire staff is helpful and friendly. Most of my interactions were with Summer and Erin. They answered all of my questions and always made me feel comfortable while I was in the office. I'm a FNP so I'm familiar with interactions with health care providers and my entire experience with Dr. French and his staff was exceptional. Thanks.
My arms look great. Even though some things as mentioned before could have been handled better, the final results are very nice.
The staff was very accommodating to my needs as a patient. Had an excellent experience and would/ have recommended Dr.French and his practice to others.
staff was great and made me feel very Comfortable
Dr. French was honest, confident and thorough. The entire experience was very professional. I had another consultation with a doctor in my local Ashburn area who does mommy makeovers" and I was horrified. His consultation consisted of me opening my pants and him making comments and rushing me out. In Dr. French's office I felt like a patient, not a piece of meat. I was self conscious at my 4 month follow up and didn't show up because it was after the holidays and I put on three pounds, but I wish I did go! I never took my "after" pictures and never got input on the final results. I will probably return to get some small work done on my hips to even things out. "
Dr. French is a excellent communicator. Never felt any pressure to do more than what I was asking him to do.Very caring and personable.
I do not feel that I should have paid for my second surgery correcting a ruptured implant. It had not been 5 years before my implant ruptured. The rupture was not due to my negligence either. I feel that Dr. French should have at least performed the procedure for no charge". I have friends whose implants are warranteed against the situation which happened to me. Their plastic surgeon is not Dr. French, but they do operate out of Northern Virginia. They were surprised when I told them I was responsible for all of the costs except the implants, themselves."
The CPS is an excellent facility with staff and physicians who are amazing.
Dr. French and his staff were excellent. I was impressed with the efficacy, professionalism and over all support that I received. I went in knowing have high expectations due to the great reputation that they have and they far exceeded my expectations. They really made that experience a great one.
I felt that Dr. French and his staff addressed every concern I had about the surgery. They always made me feel I could take as much time as I needed to ask questions.. The printed materials were most helpful as I could refer to them over and over again. I was made to feel that Dr. French and his staff were genuinely concerned with my health and well-being.
Dr French and co's competence and positive attitude made for a pleasant and satisfactory surgical experience. I am happy with my overall results and would highly recommend him to anyone thinking about undergoing plastic surgery.
Everyone was knowledgable and made me feel comfortable.
Dr. French was very concerned about the results of my surgery. He made sure he was satisfied as well as I.
Dr. French masterfully explained the procedure and what to expect. The procedure went well and the downtime for recovery was minimal. Since my procedure, I've referred two colleagues to Dr. French for his expert advice and consultation.
Dr. French is an amazing surgeon. He's very thoughtful and gives his honest opinion about all procedures he performs.
I was highly satisfied with my experience at CPS and would def recommend this center to friends & family. I am considering a redo augmentation in the next few months to go larger.
Dr. French is an easy individual to get to know and he listens to your concerns. He is very personable. He came highly recommended from a friend and she was correct. You can't go wrong with Dr. French or his practice. Plus he LOVES college football, especially the SEC! War Eagle!!!
I had to have an adjustment made to one of my breasts and had to wait about 2 hours for the touch up" surgery. If I had known the time of surgery I would've come later, but it wasn't clear to me what my scheduled time was. "
There was an air of seriousness and professionalism -- in contrast to the glitzy atmosphere typical of cosmetic surgery practices -- that instilled confidence in undertaking such a potentially painful and definitely expensive procedure.
I felt the post-op appointments were valued w withless importance and I found the wait time after check-in for these exceedingly long, at one point 30 minutes late.
really liked the layed back atmosphere of Dr. French and his kind fun easy to talk to bed side manner. Bed side manner is extremely important to me..
Great results that were in line with expectations set by Dr French. He listened to my needs and understood quickly what my wants were. My results proved that he understood exactly what I wanted. It was great to have several check up" appts post surgery. I felt really supported at all times and like Dr French and his staff really cared about me and my happiness with my results. I would recommend to fam/friends in a heartbeat."
Everyone was patient and considerate. They were warm , friendly and reassuring. All questions were answered. I felt well taken of.I was prepared for what might happended which was very helpful in the healing process.
The Surgeon was very honest. He recommended what needs to be done and what's not. I appreciate that. He is not out there trying to get money. He is very knowledgeable and friendly. I truly appreciation all this.
I was highly satisfied. The Dr. made me feel very comfortable with my questions/concerns. Great staff, very personable, approachable, friendly. Thank you.
Dr. French is the best! I have told everyone! This is my third surgery with him and I may come back! He really makes an effort to ensure the patient is delighted with the results .... we had a real snafu -- the oxygen tank broke -- and he more than made up for it! I cannot say enough overwhelmingly positive things about him!
I was referred to Dr. French by a friend who had the same procedure down 6 months before. Upon my consult with Dr French I was made to feel comfortable and at ease with my decision to have the procedure done myself. Dr French and his staff have pleasantly answered every question I had prior, during and after my procedure. Dr French is a wonderful, compassionate and patient, doctor. And my results are better then I could have hoped for. I would recommend Dr French to anyone that would have the same procedure done.
Dr.French is just a wonderful person overall. He is very professional and his credentials are very impressive. The patient coordinator he has is very helpful and is an asset to his team. She is very professional, friendly and accommodating. His front desk staff are a nice group of girls but not memorable and I do not think they effectively live up to the practices expectations based on how his clinical staff and management staff approach a patient.
Informative and friendly service. Felt very comfortable.
In addition to Dr. French's surgical skills, he is a genuinely likable person. His staff is amazing as well. Totally professional but also warm and personable. Every office visit was a pleasure! Finally, the results are amazing. Even better than expected. And according to Dr. French, there will be more improvement in the future.
With Dr. French, Erin, Sherrie, MaryAnn as my team, I couldn't have asked for anything better! I was amazed and still am at the care I have been given from Consult to PostOp. INCREDIBLE! I can not express how grateful I am. My team" was so competent and so thorough, that there was never ANY doubt or questioning over any issue. I felt like my best interest was considered in every aspect of my surgery. Dr. French is THE ABSOLUTE BEST. Again, I am ever so thankful for everything!"
I was very very satisfied with my experience in Dr. James French's office. The only things that could slightly lower my satisfaction include not feeling completely competent about the healing process after the first week. I am an avid exerciser and would have appreciated a more detailed outline as to how and when to get back to exercise for someone in my circumstances and fitness level. Additionally, I had a number of questions and concerns about the healing process that I had to address online. I understand that the team at Dr. French's office cannot realistically be on call for my every whim and worry, but I would have appreciated more education on specific changes in healing and surgery itself prior to the procedure.
I was extremely satisfied and would definitely see Dr. French for any future procedures.
I think in any medical practice that is relatively high volume - you don't necessarily feel like the service is super personal especially when it's a common procedure. Everyone was helpful and nice - but 'highly satisfied' would mean I felt they went above and beyond to proactively contact me/prep me for the procedure. There was confusion over the procedure time and I was told several times the patient coordinator would confirm but she never did, so I had to call in a week before to confirm.
The staff and surgeon were very friendly and knowledgeable. They explained the procedure and answered all my questions.
Excellent customer service; professional, knowledgeable and friendy staff.
Dr. French and his staff are beyond great! I have had the breast surgery and couldn't be happier with the results! I will be back in a couple of years for the neck and face lift. I recommend you all and Dr. French to everyone!
I was highly satisfied with all aspects of the process and the lower eye lid procedure. The staff was professional, caring and educating. They really made sure I understood what the procedure involved. Having that knowledge was key to my recovery. I wish all Drs. treated their patients as this staff and Dr. French treated me. I highly recommend Dr. French and appreciate his professionalism, bedside manners and sense of humor!
Office staff is very professional. Dr. French is very professional and personable.
I was extrememly confident with the credentials of the surgeon prior to meeting him and my confidence increased after the consultation and subsequent surgery. His demeanor and bedside manner was extraordinary; warm, caring and he was exacting with his answers to my questions. He is a consummate professional and I would not hesitate to recommend him to anyone considering plastic surgery.
I was very satisfied but did have to wait a bit, would have liked more than one date that fit my schedule, and was hoping it was less expensive. However, I have every confidence in Dr French's ability as a surgeon and would not choose another Dr. Thank you.
Impressed with the amount of time and interest given by surgeon and staff
After many consultations with other doctors offices, Dr. French was able to suggest a solution to my concerns and help me to devise a plan. Dr. French and his staff are personable, informative, professional and thorough. From start to finish my experience was very positive. Once I made the decision to go with Dr. French, I never second guessed that decision, I knew I was in good hands, I knew what to expect, there were no surprises and everything went smoothly. Dr. French and his staff are professionals.
Dr. French has a wonderful bedside manner. Every interaction with him was good. He is friendly and warm. He explains the process including the procedure and the recovery in simple terms. The frequent visits before and after were helpful to answer my questions and concerns and to set expectations. As for the surgical skill of Dr. French, my eye lid lift looks great -- no scars are visible. His surgical staff was top notch. Their warmth and friendliness in addition to their experience led to a wonderful pre-op and post-op experience. I was extremely nervous about the procedure and about using the surgical center. Having been a nursing student, I was also worried about the medications. Their professionalism throughout the operating process was impressive. I would highly recommend this practice and Dr. French to friends and family members looking for a plastic surgeon. The only slight negitive was the cost. It is top dollar. But for me, it was worth it for something this important, to have the personalized service, experienced operating / surgical staff and top notch surgeon (both his skill and bed side manner).
All of my questions and concerns were thoroughly answered. They told me everything I needed to know and they made me feel very comfortable about my surgery.
I was nervous going into my consultation because of a lot of unknowns however, Dr. French was so kind and thoroughly explained the procedure and all of my options. I walked out of my consultation feeling extremely comfortable with my experience.
Dr. French was the first surgeon that I consulted and I immediately felt comfortable, respected, and that the overall experience would be positive. For comparison, I consulted another surgeon (who shall remain nameless) and, ugh, there was a HUGE difference... the staff was not as organized, the facilities were not up to the same standards as CPS, and the pre-op and post-op care seemed to be an afterthought. Plus, it was more expensive! I knew I would be returning to Dr. French. Even though it had been a year since my initial consultation with Dr. French, I picked up the phone and the patient coordinator and I picked up right where we left off. Basically, I am pleased with the overall atmosphere at CPS, the friendliness and professionalism of the staff, the convenience of a surgery center nearby my home, the caring and demeanor of Dr. French, the detailed instructions provided regarding what to expect pre-op and post-op (including emotional feelings about the recovery)... not to mention the desired results of the procedure. I could not be more happy! I recommend Dr. French to everyone who asks.
First, Dr French is your best friend right from the start as is his staff. The staff is friendly, knowledgable and gives you their time until you feel comfortable with the visit re your surgery - you are never rushed. This is my second visit to Dr French - I am very pleased with my breast implants from 94-95 and they still look so natural. I plan on using his services a few more times in the years to come. Thank you Dr French!!
Dr. french and the entire staff is extremely professional, welcoming and comforting. Their reputation says enough but the experience was better than I could have imagined. I have recommended 2 people to the practice so far and I am sure more to come. I highly recommend Dr. French.
Dr. French and his staff are friendly, helpful, professional and appear to be very competent and knowledgeable. The entire process was handled smoothly and competently. I would recommend Dr. French and his office to anyone.
A friend recommended Dr. French and then purely by coincidence, a few more women I spoke to had also been helped by him. He and his staff were absolutely wonderful. So very helpful and very thorough with pre and post op questions and follow up. Everyone was very friendly and I never hesitate to share my experience!
The staff was very friendly and helpful. It was easy to contact the office and talk with them -- they responded very timely. Dr. French was helpful and informative. The dates and time to schedule the procedure were convenient.
Dr. French was personable, frank about the non-desirability of liposuction, which I had also been interested in, and took time to show photos of before and after of his patients and the different procedures they had had done.Unlike others, he examined my face closely to get a feel for my skin, and showed me where the stitches would go.He answered all questions I had at that time.
I went there with a problem and he fixed it!Staff was always courteous and sweet.
Dr French is highly regarded and has a wonderful, friendly demeanor. He is the only surgeon who told me I did not need certain procedures rather than the up-selling I have been subjected to by others. The office staff is knowledgeable, friendly and accommodating. My surgical experience was easy. It's too early to determine to finals results but Dr French and his staff put me at ease as to the outcome. I completely trust him and will be back.
After consulting with other surgeons, who seemed baffled by my problem, post-op improper healing left a hernia and large buldge on my abdomen, Dr. French was able to immediately grasp the problem and offer a comprehensive solution that would correct the problem. I had been told be one surgeon that it was not correctable and I would have to live with it!
Excellent surgeon and staff.Very well taken care of before and after surgery.
Everyone was extremely helpful and nice! During my first consult with my surgeon, he explained everything very thoroughly.
All was informative, and welcoming to all questions. Will be back for a facial and possiable purchase of makeup. Would like to speak with Dr. French again when I schedule the procedure. Had time to think, and have other questions.
Visited with Dr. French for the first time over 20 years ago for augmentation and eyelid surgery. He was so professional and easy to work with and the results were great. Fast forward and nothing has changed. The office and staff and the relaxed nature and really wanting you to be happy feeling that come through to you as a patient could not be any more reassuring.
Extremely impressed with the level of knowledge, professionalism, and friendliness on each person's part - from the staff to the doctor. I am very impressed with the before and after results and I will be scheduling my surgery this fall which I am very much looking forward to.
I was referred to Dr. French from an acquiantance. I had two consultations and decided on Dr. French because of the warmth and friendliness of everyone in the practice. Eveyone made me feel at ease and were all so kind throughout the whole process. I will definitely recommend Dr. French to anyone considering a procedure! Thank you for everything!
I have some area on one eye where it still has a ridge and 2 areas where there is a raised area around the eye. It has been a year. I am supposed to return to the office at one year to see if area has improved.
Everything went swimmingly. All the office/surgical personnel I came into contact with were highly professional, friendly and personable. I couldn't have been more satisfied with my experience and the results of the surgery.
I felt that Dr French listened and understood what I wished done, and did not push" any additional procedures. His surgical skill produced a result exactly like what I was hoping....just looking more "rested" without any obvious plastic surgery. The staff in the office were extremely helpful, and I felt they were interested in me personally. The option of having the surgery in Sibley Hospital was particularly convenient for me, and saved the difficulty of needing to find company for the first post op night. The certificate for a complimentary facial is a nice touch of appreciation from the practise. "
I was very please with the breast surgery and slightly displease with the liposuction results.
The overall experience with the surgeon, nurses etc were on top of everything including time, comfort, and knowledge. I was not stresses or nervous going into surgery at all. I was well taken care of by Dr. French.
Materials provided prior to surgery proved to be very useful because whenever I had doubts or concerns I could review the materials and find an explanation. The surgeon did not over-promise results and continues to provide me with check ups after the surgery to ensure that healing is proceeding adequately and to answer any questions that I may have.
Dr. French and his staff are absolutely amazing. Sherri, Maryann and everyone I spoke to was warm, helpful, and informative. I met with 4 other surgeons but no one made me feel as comfortable as Dr. French. He really puts his patient's best interests first and is very caring. He hand delivered my glasses to me as soon as I awoke in recovery after my surgery. Dr. French is so thorough and informative. Having surgery with him was one of the best decisions I ever made.
The surgeon was compassionate, understanding, and provided options. He listened to my concerns and made suggestions that were informative. The patient coordinator, Sherry, presented me with before and after pictures that were very helpful.
My facelift turned out beautifully. It looks totally natural. My one concern is that the skin under my chin is still loose and I am afraid that I will have my turkey neck back too soon. It's possible that there is a medical reason why the jaw is not more defined and I'm sure my surgeon will have an explanation.
Dr. French came highly recommended by a friend/former patient, but I chose his practice because of the highly professional manner in which he and his staff operate. Every question was answered in a thorough manner and every detail of my pre-op preparation was explained completely and in a way that was easily understood. I'm very pleased with the outcome of my procedure and would recommend Dr. French to anyone considering plastic surgery.
I found Dr. James French to be the best doctor I have ever come in contact with. He is so professional and kind. I had a face lift and am thrilled with the outcome. I have already given him names to my friends and family.Dr. French's entire staff was wonderful.
Dr. French is a wonderful surgeon with a very easy going personality. He made sure that everything was right. His staff is the best. There is not a part of the entire process that could have been better. I have already recommended other people to Dr. French and one of my friends has had a surgical procedure by him and was extremely satisfied. too. I would never use anyone but him for any future plastic surgery procedures.
Dr. French came highly recommended and did not disappoint. His bed side manner was warm, thorough and understanding. His staff was also highly knowledgeable and always there will an answer to my concern or question. The process was well laid out and the information given about pre, during and post surgery was a godsend. I felt very well taken care of through every step of the process and would always recommend this practice.
Problem free, friendly staff, very skilled surgeon, and a great result.
Dr. French and the entire staff at Center for Plastic Surgery helped me to feel comfortable and confident through the entire process from my initial visit to my post op check ups. They answered my questions and helped me understand the risks of the procedure I had. They also helped my husband feel comfortable with my decision. He was not 100\% sure about me undergoing surgery until he met the staff and Dr. French and saw the surgical facility. I feel great with my result and will work with this practice again should I choose to have future procedures. I made a great choice and am very pleased with the result. Thanks Dr. French and Team!!
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