Dr Rao's expertise coupled with his kind listening skills were key to a great outcome. We were pleased with Dr Rao's knowledge, professionalism, perfectionism, and overall desire to provide the absolute best outcome with a reconstructive surgery.
Dr. French's work is subtle and he does not agree to procedures he believes inappropriate. No change except I look 15 years younger...
They showed compassion. The appointments were on time. The surgery went very well. The staff were great to work with. They worked well with my cancer surgeon.
I've had work with Dr. Price before. He is easy going and thorough. His Patience Coordinator, Diana, made me feel confident and comfortable. Each follow-up appointment has been short but good!
I appreciated the professionalism coupled with friendliness from the time I called to schedule my consultation to the time we left the office. I marked that I hadn’t received any forms prior, but in fairness the availability to get me in was the next day. So the timeline did not warrant a bunch of form filling time. When I arrived for my consultation, it felt like I was family. There was not a stoic or “stiff” feeling to the office, which made me feel even more comfortable. Mary Ann and Dr. Price were extremely informative and ensured that my decisions with sizing and timing of the procedure would fit into my life. I truly appreciate Mary Anns experience and ability to share her knowledge in a very caring manner.
Friendly personal. I have been there before since my wife had gotten a procedure.
Dr. French and staff have always been great, informative and amazing to deal with.
I had a previous procedure done here about 10 years ago and was highly satisfied.
Dr. Albino was highly attentive and very patient with all my questions. His willingness to answer questions, at any time, was greatly appreciated. Dr. Albino's calm and pleasant demeanor, combined with his caring attitude, is a chief reason I chose CPS over 3 other plastic surgery practices. Breast reconstruction following a double mastectomy (after breast cancer diagnosis) has contributed to a very high level of everyday satisfaction for me. While reconstruction doesn't cure cancer, it certainly has helped me move forward without feeling awkward or self conscious about my appearance.
First off, Dr. Albino is terrific and very skilled. But the whole office is superb - Mary was always helpful and kind, as were every single one of the nurses and technicians who helped me.
Dr Albino and the entire staff were incredibly helpful, supportive, available before and after, and clearly knew what they were doing and listened to me and my questions. As a result, I had no problem with maintaining a positive attitude and a minimum level of discomfort.
Dr. Rao and his team are very caring. Dr Rao has a lot of expertise and is forward-thinking in trying to improve outcomes. He was thorough in explaining my options and expected outcomes and answered my many questions. The staff were great at coordinating and scheduling surgeries and appointments and keeping me on track, and they were available whenever I had issues or side effects that needed healthcare expertise. Dr. Albino also assisted Dr. Rao with my DIEP flap reconstruction surgery, which made the surgery time shorter and safer, and he was also great to interact with. The best thing is that I still have a full life ahead of me to be grateful for the amazing technology that gave me great surgical results after a difficult diagnosis.
Dr. Albino was professional and compassionate! He and the staff made themselves available for getting the process done in and expedient manner. I felt well cared for. Dr. Albino also focused on what would help me heal faster rather than just the surgery. I am thankful for everyone's kindness in helping me!
The care and expertise of Dr. Albino as well as the nursing staff.
I really liked Dr. French personality and beside manner. He came recommended from a friend and through my research he's a top doc in the DC area. I liked your practice so much that I'm now doing IPL on my legs, arms and face along with Botox. I've probably spent 7K without having my eyes done. Looking forward to a mutually beneficial relationship. Thanks!
Dr Roe is an excellent doctor and the staff very friendly and welcoming. They always make me feel comfortable and they explain everything an a easy way for me to understand. I really love the practice.
Knowledgeable. Explained everything in advance. I felt very comfortable going into the surgery. [Single best thing is...] The final appearance.
I am satisfied with my experience, the price was just more expensive than originally thought.
Both with the experience and the results. The team was professional and caring. Dr. Rao is excellent. The results have been great. [Single best thing is...] how normal I look
Dr. Rao is very experienced. He takes all the time for you that is needed and he is a real perfectionist which in this job is extremely important. He did a tremendous job! I never imagined my breasts could look to good and so real after a reconstruction. They look very similar and you can hardly see the incision scars.
I have a good talking relationship with Dr. Albino and his nurses. I feel comfortable asking questions before, during, and after visits. Visits are a positive experience.
Excellent communication about the options. Caring and compassionate doctor and staff
Practice was very supportive and I had no problems or complications with expanders during chemo or with later exchange surgery. Dr Rao is very knowledgeable and competent. Feeling more normal after reconstruction surgery was complete
Frank Albino is one of the kindest and most accomplished medical professionals I've dealt with. [Single best thing is...] The experience of being helped through the whole thing by Dr. Albino. I've also been told repeatedly that it is aesthetically a great result, which I agree with.
Everyone was respectul, caring, and friendly
Simply put, I was amazed with the results and wanted more (this was my second time seeing the same doc for the same procedure, lipo). The doc is very credentialed and the procedure I underwent is pretty standard. I probably will have this done yet again in another year and a half or two years time.
Dr. French has a wonderful demeanor. I greatly appreciate the time and patience he and the staff take to explain the procedure and answer questions. Thank you!
First, Dr. Albino is amazing. He is easy to talk to, explains the procedure in a way that is easy to understand, great at listening and ensures that patients have points of contact to answer questions at during any time of the day. Second, Mary does a fantastic job of staying on top of all the paper work and getting procedures approved by insurance. As part of my mastectomy/reconstruction, I've dealt with many different doctors' offices and Mary and her team are by the far the best at managing all things insurance. Lastly, I've very pleased with the results. Looks great, minimal scarring and no post-op issues.
Implants are comfortable; surgeon has excellent patient communication skills. Surgeon is technically excellent New implants appear to be stable and are not slipping
They showed professionalism and they were patient with me. It was perfect.
Dr. Albino was kind and patient as he explained the process. He is meticulous in his work.
I got the results I was hoping for. It's tremendously satisfying to hope and wish for something for your whole life and finally be able to have someone deliver it to you. The personnel at CPS was very helpful and communicative. When my process began, Dr. Rao's patient coordinator was preparing to leave but set me up well with her replacement. Each visit was quick and informative. On the day of surgery, I felt like I was in good hands. Even though Dr. Rao isn't the most talkative person, I was comfortable.
I knew right away after my first consultation with Dr. Albino that I would be choosing him to perform my breast reconstruction. His bedside manner is top notch and I have always felt like a 'person', not a patient or client. It means a lot to me that Dr. Albino always sits at my eye level when we communicate and he is clearly always present. I was very impressed during our first meeting when he was examining my breasts for reconstruction and he quickly pulled my gown closed when there was a knock at the door. I have been in offices where the privacy and dignity of the patient are overlooked, but I have always felt respected in the care of Dr. Albino. Aside from his expertise, Dr. Albino also has a very personable side with a great sense of humor. Having Breast Cancer has been a very scary and challenging experience, and I can't imagine being treated any differently than how I was treated at CPS. Mary and all of the nurses were so accommodating and friendly and I am grateful that I found all of them to care for me during this time. I felt fortunate that Dr. Albino was able to perform a nipple-sparing mastectomy. My goal was never to look 'perfect' after surgery, but most important to me was self-preservation. Keeping my nipple made me feel more like me and reminded me less of Breast C
Dr. Albino took care to explain the surgery and my options and what to expect afterward. He is a perfectionist and does excellent work. He is also compassionate and very kind. The staff in the Chevy Chase Office were also wonderful-- very caring and responsive. I would recommend your practice highly. Natural-looking implants after a bilateral mastectomy
Dr. Rao took the time to explain every aspect of the procedure I needed. The physical results were exactly as promised and desired. [Single best thing is...] Patient care and comfort from the entire staff
[Single best thing is...] A natural look, and it is EXACTLY what I wanted. Dr. Albino is talented, patient, empathetic, and expresses candor when necessary and at the right time. He has a wonderful personality, he made me feel whole again after my mastectomy.
Dr. Albino and his team were fantastic! I felt so comfortable. [Single best thing is...] Smaller breasts that look great!
Dr. French came highly recommended by several friends who had procedures with him. He spent a lot of time with me and made me very comfortable with the results I could expect. Unfortunately I have to have a hysterectomy rather urgently so will resume the process of booking surgery as soon as I have recovered from that.
Excellent staff and surgeon. Excellent surgery outcome. Clear pre and post op instructions. We have been very happy with the results. We highly recommend this practice.
The initial phone call was a good experience; the patient coordinator was interested in my questions and concerns. When I came in for the consultation, Dr. Rao answered all of my questions and gave me a thorough explanation of the procedure and recovery. The patient coordinator, Laramie, was very helpful in scheduling my procedure. I was given multiple dates for availability; we did schedule a date but Laramie was very flexible and encouraged me to e-mail her if that date did not mesh with my work schedule.
Dd.French is an amazing surgeon! I loved everything about my experience and would definetely recommend him to all my friends.
Everyone, from the initial coordinator to the nurse and the doctor, could not have been more professional and courteous. This was my first plastic surgery experience and I had a lot of questions and some anxiety at the beginning. The whole process was easy to negotiate, the price was reasonable and most importantly the results were better than I could have imagined. It’s one of the best things I’ve ever done. [Single best thing is...] The results. I have new confidence!
The surgeon. He was thorough, friendly, professional and non-judgmental.
Dr. Rao was informative and friendly. He answered every question I had and was able to give different options for me to choose. Each choice was based on how long the scar would be. He also went over pros and cons to the surgery and the recover time.
I am happy.Once in a while someone will notice and say: What did you do that is different? Most never notice.I am privileged to be able to look as young as I feel.Lucky, too. Not everyone can pull it all together to have the time, money, support, ability, etc. This was a bucket list experience. It turned out that there were no setbacks. I feel fortunate that I could do this with the right doctor, in the right place, at the right time, with my health metrics in the right place. Even his support staff did right by me... as this kind of surgery, while elective, takes care and kindness regarding each element of the recovery.Just grateful for the whole effort from start to finish.In the past few years, we have known many people who had their lives cut short. To fulfill a bucket list wish is accomplishing something. So I am content and thrilled simultaneously. Thanks
The thoroughness of the options for this procedure.
Very professional interaction with everyone.Evidence of a practice that has high medical standards.Very personable and reassuring.
Surgeon explained range of expectations with CO laser. The result was high on the range so that I was delighted.
I feel more confident and younger! It’s a great feeling! Dr French was attentive understanding and skillful. I am thrilled with my face lift and eyes, so natural! The staff was so helpful I could not ask for more! I highly recommend Dr French and this practice!
I’m not constantly thinking about my body in a negative way. I actually have some confidence now, exercise and dieting don’t feel hopeless anymore, I’m not constantly adjusting my shirt/pants/underwear, I actually buy and wear clothes that fit me—I’m looking forward to cute seasonal clothing now!Basically, it’s awesome. So worth it. . The staff was very friendly and accommodating, informative, and they were willing to work with me both on price and timing. Dr. Price himself was both conscientious and candid, and I appreciate his straightforwardness and professionalism. At no point did I feel like I was being sold something, coerced, or subjected to pushy salesmanship. The efficiency and honesty of the practice is why I wound up choosing it.
I am in severe pain constantly. I can feel the implants moving around and see them. I can no longer bend over, pick anything up or perform any strenuous physical activity and am now seeking corrective measures.
Board certified plastic surgeon. Excellent bedside manner. Listens and doesn’t rush patient. Patient treated as person not $. Professional, well run practice.
I had a wonderful experience with the doctor, whose skill I had researched and was not disappointed. The surgery itself and my recovery was very comfortable and I am totally satisfied with the outcome. I have virtually no scarring and my face is now brighter, with no sagging nor wrinkles. I am more confident, and feel pleased when people comment that I look years younger than my age.
I didnt think that revision breast augmentation would cost more than the original procedure.
It is helped my self esteem and helped me to feel better about my overall appearance. Surgeon was great. Answered all questions and was extremely helpful. Did a wonderful job and was available to answer all questions before, during and after surgery. Staff called several times to check on me and how I was doing. Staff was friendly and helpful at every visit.
The whole experience was great. My recovery was great and I love the outcome. I am more confident, look better in and out of clothes.
Dr French is a thoughtful, kind and caring surgeon. He took the time to get to know me and understood exactly what I wanted. He’s an artist and a true gem.
Fantastic surgeon & staff. The entire experience was exemplary. A packet as provided with information that had all that I needed to understand expectations & directions.The surgical suite was state of the art & the staff was extremely competent & personable. My surgery was highly qualified and skillful. I would most definitely use this practice for any other needs which I might have.
Overall outcome and sublet staff and dr French skills
Dr French's experience and professionalism along with the friendliness and knowledge of the staff was amazing. I felt very comfortable and was treated with compassion and respect. I would recommend Dr. French to anyone and will definitely be back for any future cosmetic needs.Thank you!
From the beginning to the end I was completely satisfied with the process. Everything that was explained and covered happened as planned. The customer service was excellent and Dr French was very confident that the procedure would go well. This made me feel even more comfortable and gave me peace of mind. The outcome looks great which in turn makes me feel great. Definitely have a higher self esteem now.
The staff were welcoming, answered my questions without any sense of impatience, yet also didn't waste my time. Appointments were very efficient. Dr. French explained how it would go and then followed up with aftercare information. The surgery itself was as comfortable as it could be, and I am very pleased with my outcome so far!
All of the stuff was very nice. The surgeon was informative. It was an overall nice experience.
Competence and genuine interest in the patient.
Dr Rao was very professional and accommodating. I had a very long recovery bc my stitches opened and needed several revisions. He was great during the whole process. In every way possible! I no longer cringe when I see my body, I can move more freely, but bathing suits and bras without having to special order them and I feel more proportionate.
I liked all the service and attention I received from all the staff and the doctor, I am very satisfied
The doctors, nurses, and staff are kind, and patient. No one is rushing you out of the door. They are genuine and complimentary. The doctor did wonderful work and it's only been 2 weeks!
Availability, openess and kindness shown by all. It feels like a big family and is such a comfortable setting. Also everyone ‘s skill and professionalism. I had previous procedures done there before surgery and was most satisfied.
I found Dr. French understood exactly what I was looking for. He explained the face lift and under eye procedures in detail. He made me feel extremely comfortable and I felt confident in choosing him to do my surgery! His staff was very friendly and helpful! Great experience!
Extremely happy with my experience with Dr. Price and this practice! Throughout the whole experience, I felt like I was in the hands of a very thorough, skilled and and extremely knowledgeable surgeon. This made me very, very comfortable. Diana, Dr. Price's patient coordinator, was also a huge reason why I decided to choose this practice for my surgery. The personal interactions and care that I received definitely eased my anxiety! Surgery is a big deal and I couldn't ask for a better experience. My surgery went even better than I planned and I am thrilled with the results. I will absolutely plan to return to this practice if I should decide on any additional procedures.
Dr. Price is amazing. I have had two procedures with him. He does excellent work and his rates are much lower than other surgeons in my area. All staff that I have encountered are friendly and efficient.
Amazing bed side manner by each dr/staff member. Really pleased with office, dr and procedure results.
Great results! . Dr Price and his team were knowledgeable and professional. They ensured that I felt comfortable with the process every step of the way. I’m extremely happy with my results and would return to Dr. Price for any procedure that I consider in the future.
The system was most easy to use. Following the consultation I just had to telephone to find a date convenient to the surgeon & myself.Thee entire staff was friendly & most professional. A wonderful practice, surgeon & staff.
I am extremely pleased with the results of my tummy tuck and wish I had done it sooner. . Since I have had other procedures performed by Dr. French, I knew what to expect from him and his staff. From the time of my consultation to the surgery, and then the post-op visits I always felt that I was with an excellent medical team.
The staff are now my friends for life, Dianna the patient coordinator ensured that I would get the date that I needed and she was just amazing throughout the entire process. The nurse Maryann called to check on me. I would recommend Dr. Price and his entire staff at CPS to friends and family. ( Oprah should have Dr. Price do her arms) I AM VERY WELL PLEASED WITH THE RESULTS.
Since I arrived at the place I was well looked after by the staff, even by phone they took good care of me, the facilities look impeccable, the doctor and his assistant were very kind, even with my difference of language, my main language is not English, then I always had a very reliable contact with the relation patient coordinator, this week I am already scheduling the date for my surgery
After going through Mohs surgery to remove cancer, I was left with a large hole on the bridge of my nose. I went to CPS on the recommendation of my friend instead of going back to the dermatologist. He was going to do a skin graft taken from the back of my ear and place it over the bridge of my nose and hope for the best. Apparently, this is done all of the time. The skin is not the same. I went in for a consultation with Dr. French, and he immediately set me at ease. I had been through so much already. I have never considered plastic surgery in the past, and I found that it was an easy decision to make. He was honest and thorough with what to expect, and he told me exactly what he was going to do. After the surgery, I couldn’t believe how wonderful the results were. He made me feel like a person again. Thank goodness for him. All of the staff were wonderful and kind to me, as well.
Well trained, efficient and professional staff. It’s clear they are experienced and know exactly what they are doing and what the patient needs. I had the surgery and spent the night in the hospital afterward which is a very good thing to do. I had a neck lift and eyelid surgery. Never took more than Tylenol after coming home. I left the house on day 3 and although I had bruising and swelling with sunglasses and a scarf no one noticed. I wish I had known how easy it would be because I would have done it long ago.
The staff and Dr. Price were amazing. All questions were clearly answered, I immediately met with the surgical coordinator who provided the cost estimates. I had one other consultation scheduled, but CPS was the hands down winner.
Knowledge of the staff and because they were highly recommended.
The single best thing about this surgical procedure is that it already looks great and I can't wait for the finishing product. Everything that has happened was explained therefore expected. During my follow up visit Dr. French reassures me that the end result will be what I anticipated.
Everyone was extremely helpful and highly qualified. Dr. French did a wonderful job on my eyes, face and neck.
The consultant's knowledge and the surgeon 's information.
I felt rushed on my follow up appointments, like the doctor didn’t care to address my concern with the look of my nose, he had also tried to explain the dent in my nose by saying my nose was crooked before, that is many reasons why i came in to have surgery, and i didnt have a dent, it was crooked, now it looks even more crooked
Dr. French and his staff were very professional and friendly. I was particularly impressed wth the gentleness, kindness and empathy that Dr. French exhibited. After weighing the pros and cons of the surgery, in particular the possible complications due to my use of anti-coagulents and the need to obtain from their use for approximately ten days, I am having second thoughts about the surgery..
Entire staff is friendly, knowledgeable, and efficient. They do everything possible to make the process as easy as possible.
The entire staff is helpful and knowledgeable and mad the process as easy as possible.The coordinator scheduled all appointments, took charge of receiving preop H+P, scheduled the procedure and kept everything organized.The Nurse explained and taught me preop and post care and was very knowledgeable.The staff are competent and efficient.
I've had plastic surgery in the past and knew what expectations I should have. Dr. French and his staff exceeded those expectations. I'm beyond satisfied with my results and I've shared that with several friends that are considering a little nip/tuck.
The staff is amazingly attentive and professional.
Dr. French and his staff were outstanding and did everything they could to make me feel comfortable both before and after surgery. I am very pleased with the result and wish I had undergone the procedure sooner.
I know I am in competent hands and that everything that can be done to ensure a safe procedure and successful outcome is done. A fast and uneventful recovery
As far as I'm concerned, there is no finer Plastic Surgeon as good as Dr. French. He is very skilled, compassionate and he really cares for and about his patients. I highly recommend the CPS staff and, in particular, Dr. French, for an plastic surgery procedure.
I am highly satisfied with all my procedures and will definitely recommend to anyone who is considering having a facelift to choose Dr James French
I received excellent information from Dr. French and the Patient Coordinator. I felt like there was genuine concern about my issues and that they would be best met at this center. The staff are very friendly, Dr. French is kind and Sherri has a way of making one feel comfortable. The follow up to the consultation regarding lab work etc was handled easily and competently. There were no problems with scheduling. The staff makes it as easy as possible.
I thought all my office visits were very nice and informative .The Staff was very friendly and very efficient. Dr. French was wonderful. I really liked the hand out about my surgery. It was very helpful. When I called the office about a question, I always got an answer in a timely manner.
Professional,pleasant, educated staff. Phenomenal bed side manner of DrPrice!
Staff was informative and answered every question I had. Dr. Rao was patient and attentive. He answered my questions and explained everything in detail. He give me options and explained them so I could choose what was best for me.
The patient preparation was excellent - very detailed and well presented. The surgeon is outstanding both in terms of his technical skills and his interpersonal skills. He has terrific communication skills and engenders trust. Dr. French is not only an excellent surgeon but also a very fine person!
It is a well run practice. The process is coordinated; the staff is efficient, knowledgable and work well together.
Excellent, highly skilled surgeon and staff. Personable, treat me like a valued client, warm and sympathetic, accomdating in the extreme, excellent reputation. If there's a problem, Dr French rectifies it without question or charge.Wouldn't go anywhere else; I have referred friends to him who are always extremely satisfied and also recommend him.
Dr. French and his staff fulfilled all of my expectations before and after my procedures.I will continue to recommend Dr French to all my associates for their cosmetic needs.
Having had surgery in the past by Dr. French, I knew what to expect from the consultation. I had actually had previous consults regarding the same surgery over the last few years, and each time, he was patient and answered all my questions thoroughly. It also helps that in some of his explanations you are able to visualize the procedure he is explaining.
Dr. French and his team/staff provided exceptional service. Each team member made me feel extremely comfortable and relaxed. A warm and inviting atmosphere, that made the experience worth the investment. I have recommended Dr. French to 3 friends and continue to speak his praises. Please continue the exceptional customer service. A great team and family atmosphere.
My friend referred me to Dr French and from the moment I walked into the office at CPS in Arlington, I was convinced this was the place for me. From the nurses, staff and Dr French himself, to the organized and efficient way my consult and procedure were explained and scheduled, I was a very happy patient. Thank you so much.
Dr French and the staff at CPS are exceptional. I trust no one else!
I was so impressed how great i felt after surgery. While in the operating room they made me so feel confortable, very warm, and relaxed. (They...meaning nurse, surgeon and anesthesiologists). 2nd day post op i still felt great! Great staff in Bethesda and Annandale offices.
The staff was friendly, open, and excellent to me every step of the way.
I have seen Dr Price for multiple surgeries over past 16 years & have referred all my friends to him as his work on me has produced great results
Everything went perfectly. From the consultation to the follow up visits, I couldn't be more satisfied. I had all my questioned answered and it was always easy to get hold of someone. The staff is fantastic and has always mad me feel comfortable. And I can't say enough for Dr. Rao's work. He is a fantastic doctor! I have my younger self back!
Everyone in Dr. Price's practice is knowledgeable and very pleasant. I couldn't ask For a more professional, friendly and caring experience.
This is the 3rd time that I have used Dr/ Price for a cosmetic procedure. I find him to be not only an excellent plastic surgeon, but also a kind and compassionate man. I have referred several other friends to him and they have also been extremely pleased with the office and of course, Dr. Price.
Each nurse I had was very knowledgeable about the procedure and answered my questions well. Dr. French was very good at putting me at ease from the first consultation. I'm very happy with the outcome!
Dr. French was just absolutely wonderful. He has magic in his hands. I feel like he has made me look so much better!
Everyone was helpful and welcoming No more back and neck pain
Dr French was incredibly professional throughout the whole experience. He answered any questions I had, and gave me all of the information one could want before such a surgery. I am so satisfied with my results. he did a fantastic job!
All results were as expected, the staff and facility was knowledgeable, professional and friendly.
Result = very natural face lift; dermabrasion most effective; chemical peel lovely I am feeling refreshed and relaxed, thank you!
Dr. French and his entire staff were with me every step of the way. From initial consultation, surgery, recovery and follow-up. They made me feel as if I was their only patient.
Everyone on staff was very friendly and knowledgeable. The physician made me feel very comfortable and at ease with the procedure. The cost was way too much for me though. Maybe later.
I was highly satisfied. I think the practice and ALL the staff are superior. I opted to have surgery done elsewhere with a female dr. who I more closely related to.
Dr. French, his staff, the anesthesiologist, and the facility were all exceptional. I was extremely comfortable with no worries at all about my procedure. I felt safe in their hands and would not hesitate to go back again should I require further procedures. This team is truly the best!
Dr French is a highly experienced surgeonIn his field His staff is friendly and qualified to assist patients on all the steps thru their surgical experience
My results are amazing! Dr. French and staff were AMAZING! Dr. French and his nurse answered all of my questions and concerns. They made me feel at ease prior to surgery as well as the morning of surgery. I will definitely return to Dr. French's office if I have any cosmetic procedures in the future. He is a very kind and trustworthy surgeon, I will 100% recommend him to friends and family!
Dr. French was so understanding on our nervousness in getting surgery that he allowed us two consultations to ask additional questions and ease our minds. Extremely detailed and friendly! He truly care about his patients!
I'm a returning patient of Dr. price. He's done (3) procedures on me. Love the practice and staff's customer service.
The surgeon (Dr. French) is highly skilled and very helpful and clear in describing the surgery. The communication by both mail and phone calls was helpful- I highly recommend Dr. French and this practice and have already referred a friend who has received her consultation.Many thanks
I have been a patient with Dr French's practice for years
From the the receptionist that sits in the first seat, to the nurse’s Tina and Mary Ann, to Sherrie; definitely Dr French. Everyone was excellent. Very knowledgeable, professional, pilot, courteous, all around top notch teamDr. French is so awesome. Excellent bedside manner, answered all questions 2 and 3x. Very patient, very warm and caring. I have recommended his practice to several friendsLove the team
I was satisfied, however, your fees were higher than other qualified surgeons. As a repeat customer, I was disappointed that you refused to give me a discount beyond a couple of hundred dollars on a $12,000 to $13,000 surgery. My family has had 3 major procedures done at your practice -- I expected a better price based on the loyalty we have shown you.
The staff, patient coordinator, and physician were professional, courteous, knowledgeable, and they answered all my questions. The physician took an interest in my concerns.
Both Dr. French and Sherrie were exceptional in providing information and quite re-assuring about the procedures. As a result, I have scheduled a lift with laser resurfacing.
Dr price is professional and good at what he does. Looks like I was born this way. The procedure has increased my confidence after having kids.
I received the est support and planningpossible. My pain has basically dimenised. I am just so happy with the results. Dr. Price was wonderful.
The care is exemplary, as is the surgical skill of Dr. French. I have so much more self confidence about my body & how I look.
Professional and efficient services with CPS and Hospital.
The office and the staff was great especially Dr.French
Dr French and his staff are complete professionals! He is the only surgeon I trust. He's honest, knowledgeable, and truly cares for his patients. The nurses and Sherry are equally wonderful!
Dr. French is a great and skillful surgeon and has a great way with patients. I would highly recommend him to everyone.
I look ten years younger and my eyelids no longer sit down onto my eyes like loose hoods. . Everyone at the practice was very knowledgeable and kind and helpful with any and all of my concerns. The practice has excellent doctors, classically trained and very intelligent. Overall the experience was superlative!
There was minimal wait time and discussion was informative and casual. There was no pressure to schedule the procedure at that time.
Dr. French has changed my life and it has only been 4 days after my surgery. He is a sweet man who genuinely cares about his clients. Thank you Dr. French for giving me back my quality of life. [name]
Surgeon listened and responded to my needs It went as expected
I felt completely comfortable the minute I stepped into the office. Everyone has been so warm and helpful.
I simply cannot say enough good things about Dr. French and the staff. This has been a wonderful experience and I would highly recommend your office. I was also very impressed with the wonderful things the staff at Sibley Hospital had to say about Dr. French and his office staff.
The surgeon and staff were very professional and knowledgeable.
Dr. French and the staff are extremely professional and welcoming. They make you feel comfortable and at ease. I can't imagine having another surgeon for any procedures.
The staff was pleasant and informative. Accommodating with dates and times. The surgeon is very friendly and clear about expectations.
Dr. Price and his staff were very accommodating with scheduling my procedure as well as thoroughly explaining the next steps leading to my surgery.
Dr. french if exactly what I was looking for, and everyone made me feel comfortable.
I was very happy with the information and communication. I've heard about other places not being so helpful. I feel better about myself. Clothes feel better. Confident.
Dr. French is well known and highly regarded in the medical community for his expertise and quality outcomes in the field of Plastic Surgery. Over the last ten years, I have returned to Dr. French for various cosmetic surgical procedures. I believe the high quality of staff performance and office operation is a direct reflection/expectation of Dr. French. He allows sufficient time to answer any questions or concerns regarding procedures, and is great to talk with in general. I do not appear tired, and in general look younger than my chronological age.
Knowledgeable and comforting staff, Dr. French is a very experienced and kind surgeon, clean attractive office, easy parking and access to Metro. Top drawer experience.
I was impressed that Dr Price was a minimalist --- and did NOT suggest I have more extensive plastic surgery, than what I was requesting (eye lid only).
I felt so comfortable from the moment I walked in to the moment I left. Every person I met was friendly and helpful and made me feel at ease. I thought Dr. French was so personable and make an awkward situation lighthearted and fun. My husband and I both felt confident in our decision to go with Dr. French immediately.
Dr. French was welcoming, pleasant and very optimistic about providing the results I needed. His staff was also very respectful and readily available to provide any information needed. I felt very comfortable in Dr. French's care. After my surgery, Dr. French made sure to check on me several times till my hospital stay was over. He made me feel like a part of his family rather than a patient.My results was more than I ever expected. Dr. French is a real artist and I am glad I found him. I feel like a new person, my issue was extremely complicated and I had no hope that would be resolved. My health is better and my confidence has sky rocketed.
Very professional service and I love results. Makes me be more confident in the way I look.
Dr. Samir Rao is a highly skilled and kind plastic surgeon. I wouldn't see anyone else. My liposuction result is nothing short of amazing.
Dr. Rao was very professional and amazing surgeon. he made me very comfortable being in his care. I am so glad I choose him and will go to him again if I ever need future work.
The nurses and the surgeon answered all my questions thoroughly. I spoke with many other women who had this same procedure, a few of them had Dr. French for their surgeon. The Dr. made me feel very comfortable about what would take place. They placed a scopolamine patch behind my ear to keep me from vomiting post-op. This made all the difference. My pain post op was less than I had expected. My recovery has been easy. The patient coordinator, Sherrie, was available to answer my questions prior to the procedure, as much as necessary.
Dr. Price did an excellent job with my son's gynecomastia procedure. His breast size was reduced tremendously. There is very little scarring. An adjustment was needed one year after the initial procedure. We are completely satisfied. My son feels more comfortable in his clothes.
Dr. Rao is very professional and gave me honest opinion on what was the best option for me. I am very confident in him doing my surgery. I will go back for more work if needed in the future. I love this office and it was a very comfortable atmosphere and the staff was very nice and welcoming. I had to change my date and Danielle worked with me to get it done. I am very excited and recommend this office to anyone looking for a great surgeon.
I trust Dr French. He has preformed other procedures on me in the past.
Dr French, with his extensive experience and thoughtful manner, inspires great confidence. I had no pre-op anxiety whatsoever. The process went smoothly and I always felt like my comfort and safety were top priority. While it is only one week post-surgery and too soon to judge the final result, I have had no issues or complications and have every reason to believe the outcome will be what I've hoped for.
The team made me feel at ease and very confident with my final decision. There was no pressure, no judgement. Very professional all around.
I felt as if the entire staff was more concerned about my comfort than confirming I would choose to schedule the procedure. Welcoming never selling.
Dr. French and his staff were truly very nice, genuine, interested in me and I immediately felt I could trust them with my surgery. I did not get that feeling from other places I went.
I have been a patient of Dr. Price and the Center for Plastic Surgery for more than 10 years. I continue to come back because the staff are personable and caring and Dr. Price provides me great results.
The doctor was highly recommended to me and also did a rhinoplasty on my daughter years ago.
Excellent staff and surgeon. I felt comfortable and important. They were highly professional
Dr. French is kind, warm, and caring and made me feel extremely comfortable from the moment I met him at the consultation. He was straightforward, knowledgeable, and never once made me feel pressured. The office was always available for me when I had questions before and after my surgery and I am THRILLED with the results of my breast augmentation. Dr. French has the best bedside manner ever!
Very professional staff and well run office, everyone is there to take care of the clients/patients and you feel like you are a priority. Very friendly and welcoming surgeon, kind nurses & staff.
Dr. French is a class act. He and Sayphon are absolutely wonderful!!
Dr. Price is fantastic! He is an extremely knowledgable , talented surgeon who also has outstanding interpersonal skills. He listens! This is a rare combination that I greatly appreciated.The tone of his entire staff follows his lead. Every single person I dealt with was top notch. Reduced pressure and discomfort I was experiencing and improved the appearance of my breasts.
The surgeon and all staff at the center were friendly and informative. I felt very comfortable discussing my issues and desired outcomes. I will schedule my procedure with Dr. French.
The practice is highly organized with excellent & knowledgable staff and exemplary surgeon.
Dr. Wesley Price is very knowledgeable and reassuring. He is an artist and does very natural work; the minimum that is necessary and safe to do. It has been 5 weeks since the surgery, I feel great and have had only minimal discomfort. It was quite amazing, almost no bruises at all. I highly recommend him and his staff.
Was looking for facial skin tightening that could be done with a local and sedation. Was given no option to avoid muscle tightening and the expense of general anesthetic in a hospital setting.
The staff was friendly and helpful. Dr. French was wonderful and made me feel completely comfortable during initial meeting and going forward. I had no doubt in my mind that he was the one to do my breast reduction surgery. Very Happy!!!! Dr. French was willing to look and pictures I brought with me and he did his best to meet any goal I had. My neck and back feel so much better since the surgery.
Everyone, from the front desk to the surgeon, were knowledgable and friendly. No one seemed rushed or irritated with any of the questions I had. If surgery could be categorized as a wonderful experience, Dr. French and his staff made it one. The outcome has made me feel better about my profile.
I didn't care to much for the actual hospital.
The staff members were very knowledgeable and very nice. They made me feel comfortable and welcomed.
Dr Rao is a gentleman a fine gentleman alerted physician and is caring responsive and respectful
As a returning customer, I know Dr. French is the best. He is patient with his time, and made me feel like I had all the time in the world!
Dr Rao Is a professional and an amazing surgeon.
There was a personable atmosphere that was conveyed from the nurses to Dr. French. I felt I was in great hands
I consulted with other highly regarded surgeons such as Dr. French, but Dr. French and his staff were genuinely warm and made me feel welcome, respected and comfortable. His whole staff was very friendly and everyone seemed get along so well. One of his assistants told me she had been there for a long number of years and loved working for Dr. French. Dr. French listened to my concerns and not anything like the other dr. I had consulted with.He made me feel completely at ease and I trusted him.
The office in Fairfax runs like a well oiled machine"!Everyone from the receptionist to the gal that does the papers to sign are so friendly and make you feel so comfortable. I have been seeing Dr Price since 1996. Some of the same staff are there and everyone makes it a pleasant experience."
The doctor spent only 4 minutes with me. I indicated that I was interested in a laser procedure in my email, but he only mentioned microneedling. He did not explain why this was his only recommendation or mention any alternatives. He also did not provide details about complications or the timeline for recovery and results. I was just pushed to schedule another consultation at a far away location. Overall, the consultation was useless and a waste of my time because the doctor was too busy to explain anything to me
From beginning with the first visit through the surgery and afterward, the entire staff, both in the office and at the hospital, were professional, friendly, and caring. The results exceeded my expectations.
Everyone it was professional and very informative. Also I appreciate being respected by all of the staff
I could not have imagined receiving better treatment that I did at CPS. I've never undergone a major surgery but the staff and Dr. Price did a tremendous job in easing my fears. The customer service and patient care I received could not be topped. I felt like all of my concerns were addressed immediately which eased a lot of the stress associated with surgery. I could not have been more pleased with the procedures and the outcome. I absolutely love my results! The patient care was outstanding. They really did a great job of taking care of me and making me feel comfortable.
The all around experience was one of care, quality, and comfort. Dr. Price and his team took care of me from the moment I walked into their office and left me feeling as if my hand was being held through the entire process. This procedure has taken away uncomfortable back pain and left me more confident, athletic and all around happy.
Friendly staff, comforting doctor to ask questions to.
Dr. French is a phenomenal surgeon and individual. And, the staff is stellar!
Dr. French has a wonderful demeanor; it says a lot about a doctor when members of his staff have been with him for as long as they have. Every member of the staff was wonderful!!
The surgeon's staff members are long-time employees which is always a good sign; the doctor has a warm and easy-going manner; lots of experience and well-credentialed. Very comfortable environment; affiliated with INOVA. Before and after pix were encouraging yet realistic.
Dr. Price and his staff are all highly qualified and totally professional!
I had to wait a bit longer than expected, but this was fine because the reason was explained.I would have liked a bit more information on the surgeon - although this was available on the website and was very helpful. I would have liked a bit more information on the overall consideration of aesthetics, various procedure options and why the one I was getting was selected, plus a bit more information on scarring and scar reduction approaches. However overall I felt confident in the surgeon plus he was readily available for my follow up questions so I am happy and reassured moving forward and have made an appointment for surgery.
Everyone at CPS from the front desk staff, Sherri, the nurses that helped me were amazing! Everyone was very helpful and knowledgeable.
The whole process went very well. This is surgery I have been wanting for many years and was blessed with the opportunity to do so at this time. Everyone treatment so well and was will to take as much time that was needed with the process. My thanks to all that was involved in this life changing experience!!
Very professional and knowledgeable staff
The medical care was great. Dr. French is excellent in his patient relationships..always has a smile and is kind and cares about the person. I highly recommend Dr. French and all his staff to anyone that will listen.. for the first time in a very long time I feel like I dont have to try to hide my baggy eyelids, as now they are perfect, open and look years younger !! I am one happy lady !!
Dr. French and his team provided me with excellent services before, during and after the surgery.
The staff was very friendly and accommodating when I needed to make an appointment. I was given realistic expectations of what could be done in surgery.
Dr. French was honest enough to say the practice doesn't do acne-scar procedures that do not require a long recovery time. He called me at home, which REALLY impressed me. I hope to schedule a small facelift sometime in the near future, depending on my work schedule.
Skill levels high at all staff positions, from reception desk to surgeons. Very personal & thorough attention from all staff.
1. Loved the results.2. Did not experience any nausea after surgery.3. Great staff. Very pleased with the results. Dr. French even corrected mistakes made by a former surgeon. The experience, immediately after surgery went so smoothly, and I was made so comfortable, it made for a stress free, pleasant experience. I would highly recommend Dr. French to anyone seeking cosmetic surgery, and feel assured my referral would be greatly appreciated, after any procedure by him, as well as his staff.
The staff was very helpful and interested in my situation. Upon meeting Dr. French, his enthusiasm and wonderful personality made me feel very much at ease! He was very thorough in explaining what would happen for the procedures I had in mind.Later, when I mentioned that I was planning on having a procedure done by Dr. French, I learned that other acquaintances of mine had also had procedures done by Dr. French and they raved about him! This reassured me in that my decision to have him work on my body was the right decision! He's awesome!!
Felt super prepared, knew I had everything I needed and it didn't feel like a hospital. Very comfortable! . Although I wanted a little more specific direction on sizing than I got, I loved my experience completely! The ease of surgery day because of all the prep and amazing staff was a breeze! I was not at all nervous in pre-op. Felt so comfortable, in a great comfy room, not cold or scared at all! And btw, I chose the perfect size on my own, so maybe that's why they didn't say much!
My surgeon performed the surgery and I liked the overall results
At 65 this was my first surgery. I felt relaxed and confident going in and am very happy with the results.
Going into this experience I was prepared for the office staff to be pretentious and obtrusive. But my experience was the exact opposite- staff was friendly and down to earth. They all took the time to explain the process to me and allowed me to make the final decisions on my own. Dr. French is just a sweetheart who makes you feel so comfortable in a less than desirable situation. No problems arose after the surgery but any concerns I had were put to rest during check ups. Since the surgery I feel like a complete woman. I never thought that a physical feature would have such an impact on my mental state but it did. I have such self confidence in who I am now and can fulfill everyday task now without disappointment or hassle.
I very much appreciated the professionalism and Dr. French's demeanor. Everyone on the staff was accommodating and friendly.
The surgeon did not have the best bedside manner. He didn't coddle me, but I appreciated that. He was friendly but not overbearing. He was confident and to the point and I felt he knew what he was doing. The December discount was very nice and contributed to my decision. The staff were very friendly. I felt welcomed and in good hands.
Dr Price is a true professional, he has a tremendous amount of experience, and does beautiful work- not to mention a great personality!!Diana, was wonderful to deal with, she answered all of my questions and was a huge help in getting my surgery scheduled.The Nurses were fantastic and a huge help in meeting all of my needs!
Dr. French is an excellent surgeon. Most importantly, he listens to what you want and cares about you.His whole staff is also wonderful and friendly and makes you feel welcome and comfortable.
Everyone at Sibley hospital and Dr. Price made me feel at ease. I was nervous about the surgery initially. Everyone was very kind and professional. From beginning to end I was treated with the best care. My results exceeded my expectations. There was very minimal scaring and the healing process was not as long as others that used other practices experienced.
The office and surgical suite are very nice. The doctor and his staff couldn't have been nicer, more available or more knowledgeable about my procedure. They set detailed and realistic expectations.
Surgeon retook an interest in me and explained thoroughly what he would do and my options
On time, friendly, informative, calm, dates available and acceptable office areas.
Dr. Price was always in a rush , I felt as if he wanted to spend as little time in the room as possible. When I was having my stitches removed , the nurse said that they all like to remove Dr.Prices stitches because they are big and easy to get out. Unlike Dr. French who uses small stitches. Made me wish I had done more research and used someone who did small stiches!! Maybe that is why I have such big scars behind my ears. Also, after surgery I wish I had had more help and suggestions of how to care for the incisions and now the scars. I had to google it!!!!
I'm very pleased with the outcome. (The only negative is that it was a very expensive procedure, including loss of income during recovery for a week.) . The only thing that I am possibly dissatisfied with is that I have a bill from Johns Hopkins for more than $3,000. I hope that is a mistake and I'm following up with them. If it turns out I owe them $3,000, I will be highly dissatisfied for the incorrect information provided to me about my final out of pocket cost. I am awaiting a response from JH.
The staff was very knowledgeable and very helpful and made me feel comfortable during my consultation. Dr. French was excellent in explaining the procedure and the possible complications of the surgery. Dr. French seemed genuinely concerned with a successful outcome of the surgery.
I was referred by my sister in law who had great results with Dr. Price. The staff and Dr. Price were professional, efficient, informative and friendly. I felt very comfortable with scheduling the procedure because of how well the consultation went.
Dr. French made me feel very comfortable before and after the procedure. His staff is very welcoming. The follow up appointments have been convenient. I have already recommended Dr. French to my friends. The results were just as Dr. French assured me they would be. I'm totally confident with his professional skills, and I love his warm, friendly manner.
I am more pleased than I expected with the results of my surgery. The staff were extremely professional and made me feel comfortable. The office has a great atmosphere .
Not sure produces meet desired outcome. Checking a few more doctors
Everything about my experience was excellent. I was immediately put at ease by Diana. And once meeting The doctor the feeling continued. 2 weeks post-op I am so thankful to have found the practice.
i was not looking for it to do that. they are simply the best
All staff member from the office personnel to nurses, physician and coordinator were friendly and helpful. Very quick to get back to me when I had questions. Very informative regarding literature on what to expect following procedure.
They are the best from start to finishIt is expensive or I would no more with fillers
All of the staff members at CPS were friendly, informative & accommodating. They helped me finance my procedure, and also helped me find a nursing service to take me home afterwards. I had a breast augmentation, and Dr. Price did a fantastic job. The entire staff is truly exceptional.
I was informed and well briefed of the procedure I was planning to have by the Doctor, the Coordinator and the Nurse. The Doctor inspired me lots of confidence.
From the time you walk in the door for your consultation until you leave with your procedure booked, they make you feel right at home. The entire staff is friendly, professional, and go above and beyond to answer any questions you may have. They are also happy to schedule as many follow up visits as necessary for you to feel comfortable.
The way my face is healing so nicely, in particular my neck. . I believe I have very high standards, so we were a good match as I believe your practice also has high standards.
This was my second procedure with CPS and they are absolutely awesome. Highly recommend for a great experience.
Very comfortable experience with a great outcome
I had never had surgery before and Dr. Price and the staff made me feel at ease. I had a friend who went to Dr. Price and she was highly satisfied with the practice and the results. Everybody is highly professional and responsive. They went out of ther way to accommodate my schedule since I do not live in the area. I had several contacts with Mary Ann Shapiro who is extreme helpful and friendly.
The staff - really, everyone has been wonderful, repeatedly. Everyone on staff has been completely delightful - kind, understanding, encouraging, informative. Thank you!
I was very nervous when I first came through the door the staff and surgeon made me feel comfortable and I was able to see that what I was experiencing was very common with other women. I was deeply impressed
Dr. Rao and his staff were highly professional and knowledgeable. I felt well cared for during my visits and communications with the office.
The show of being refined and tasteful or elaborately made. This surgery performed by Dr. French was exquisite. MY results thus far 139 pounds. Thank you again for such fantastic techniqes.
Undergoing this procedure has changed my life in such a positive way. I am confident, I look better in my clothes, and I look proportioned. When I leave home I feel sexy. I feel noticeable, and I physically feel lighter. If I had to do it all again...I would. The staff as well as the surgeon was very polite and helpful. They provided me with all information needed before and after surgery. My surgeon was very respectful and made me feel comfortable with the procedure being performed. He exceeded my expectations! I now feel confident in myself and my body. I was very nervous about the procedure but my team ensured me that everything will be fine. I am glad that I trusted them!
All the staff were very friendly and made me feel comfortable. Their communication of the procedure and what to expect were great. Dr French was one of the best medicalProfessionals I have ever been involved with and I would highly recommend him to anyone. He's is both professional and friendly and makes the patient feel at ease and comfortable.
Dr. French and everyone in the office were friendly, knowledgeable and helpful. I couldn't have asked for anything more from the experience.
Dr. Rao is a very professional and knows what he's doing. He's nice, listens to your needs, and explains exactly what your turnout will be. Mine was exactly as he said. He's staff is sweet and always there to answer your calls and questions with a smile as is Dr. Rao. I highly recommend Dr. Rao and his staff to anyone considering any type of procedure. It's a free consultation so try him and see for yourself, I know you'll love him too. It gave me my self esteem back. I had the fat transfer with the Brazilian butt lift. It turned out exactly the way Dr. Rao said it was going to.
I need more information before I am able to decide on the surgery, and I would like to meet again with the surgeon for further questions I have now that I've given our first meeting some thought. I wasn't informed of that possibility.
Dr. Price is clearly top of his field. He gave very clear answers to my questions, explained the risks and benefits of the procedure, and laid out a very thorough picture what I could expect pre and post surgery. His staff was kind, knowledgeable, and prompt. The atmosphere of the office is positive and warm; you can tell the staff enjoys working there. His patient coordinator, Diana, handled the non-medical aspects of the consultation with great attention and follow through. She handled the insurance claims and completely freed me of the the pre-surgery insurance approval process. She was always quick to answer my emails or return my calls made sure I was taken care of.
Felt like my doctor cared about me and my surgical outcome. . Excellent doctor, well-trained and caring staff.
courteous and professional from beginning to end
No surprises. Everything went as explained. Love the results. Everyone in office was a pleasure.
Short-Term Results: I have a girlish" figure again.Long-Term Results: Who knows what will happen with a "girlish figure" again?". All associates highly enjoy their profession, it shows in everything they do.
Very fast appointment scheduling. Nice office. Very organized. Ease of scheduling. Surgical coordinator was easy to contact.
Exercise has become easier. Self image has improved along with increased self confidence. The staff were extremely kind and professional throughout the whole process from start to finish. All questions were answered thoroughly. Dr. French is a warm person who made us feel as if he had all the time in the world to spend with us. He made sure that we understand the process of the surgery and recovery. I would highly recommend Dr. French!
Everything was made easy for me, and it was all over quickly! Dr. French was very caring and informative; his asst., Marianne, gave me lots of info and answered all my questions; the anesthesiologist was very thorough. Most of the staff was warm and friendly, and very efficient.
Staff and doctor were reassuring. Understood and were flexible about procedure dates.
I look younger now. . Dr French was wonderful. He is a very warm and caring Doctor.
dr french and his crew are great and very caring
CPS (Dr. Price) was recommended to me by a friend who had reconstructive breast surgery after cancer. She was highly pleased with him and he has now done a breast reduction for her granddaughter. Dr. Price is thorough, explains in detail what the procedure will entail, does as many follow up visits as necessary. The staff is wonderful - always helpful, courteous, and professional. I have used CPS for several procedures, not all invasive. They are just the best.
The physician was kind, gentle, knowledgeable, and his patient coordinator was easy to relate to and very thorough. I decided to go with another physician, but my experience he was excellent. He was definitely a top choice.
The overall friendliness and the professional manner in which everything was handled. I particularly enjoy speaking with the patient coordinator! She is superb at putting me at ease regarding any doubts or concerns!
Dr. French is one of the best doctors I have ever had. I am so grateful he was highly recommended to me by another patient and a previous employee for his surgical expertise. All members of his team were so supportive and professional. I too recommend Dr. James French highly. The breast reduction has improved my posture and confidence. It has even helped with my self esteem.
Dr, French and his staff were very warm and helpful during this consultation.
The single best thing about the surgical procedure was the outcome, followed closely by the overall friendliness and professional competent of office personnel - from surgeon to receptionist. I was highly satisfied with my experience for the following reasons: the thoroughness and frequent communications of the patient coordinator, the perceived competence and bedside manner of the surgeon (Dr. Jim French), the timeliness and friendliness of the nursing staff and other staff members, the outcome of the surgery, the overall professional yet friendly climate of the facility, etc. Superb!
Dr. Roa was extremely knowledgable & professional. He explained the procedure & educated me on what would work for me & what would not work for me. I had my tummy tuck & liposuction on 6/22/16 & am very happy & overly satisfied with my results. The staff were wonderful & made me feelComfortable at all times
I wish Dr. Price spent more time with me as the patient, all of the surgery info I had was from the patient coordinator and I spent less than 3 minutes talking with Dr. Price.
Dr. French has a wonderful bedside manner. He listens to patients concerns and shares his opinion. He is honest and doesn't do a procedure that doesn't need to be done. I didn't feel rushed when speaking with him. He will explain things as many times as you need to understand. I felt he wanted me to have a good result and to be healthy.The staff is friendly and helpful. The nurses have a good bedside manner and didn't make me feel self conscious or uncomfortable.
In hind-sight, I would have liked and expected some method of showing me my own before and after appearance. So I plan to ask to meet with the doctor again to try to get a better idea of what I will look like after. That will help me decide if I'm going to do it.Also, I waited longer than I'd like for the doctor to come into the office once I was in a room.
Dr French was open for discussion and thoroughly explained my options
I loved Dr. French's enthusiasm and he answered every question I had so thoroughly. It really made me trust in his as my doctor and I booked my appointment immediately after our consultation.
Dr. French did my tummy tuck many years ago and I was unequivocally pleased, which is why I returned to his to discuss other procedures.
Everyone on the staff was extremely friendly and caring. I felt as though everyone on staff (office and surgical staff) were really interested on my recovery and answered all questions that I had. I am really pleased with the overall experience and although I am currently swollen and bruised, I can already see satisfactory results and have no regrets that I followed through with the surgery after consultation.
The meeting with Diana was very friendly and helpful.Positive short interaction with Dr. Price made the choice easy.
I've had Dr. French perform a surgery on me over 11 years ago and have full faith in him. As soon as my rental house sells, I will schedule my surgery :)
The only thing that I was not satisfied with was the way the person that called me into the consultation treated me or escorted me into the room. She opened the door to the waiting room, yelled my name and as I started walking to the inside area, she walked way in front of me , instead of waiting for me to walk in together. It was very different greet and approach from the other doctors I visited. Dr. Rao was great tho, very impressed with him!
My facelift has given me my confidence back. It has erased years off my face -- some have said 20 years (truly). I feel and look younger and am enjoying getting up in the morning and putting on a little makeup, fixing my hair and looking forward to the day. Diana was essential to my feeling of comfort prior and after the surgery. Dr. Price did a beautiful surgery. I am very pleased with the outcome and friends have complimented me over and over again. I felt very comfortable with my overall experience prior, during and after surgery. I will certainly have any cosmetic surgery done by Dr. Price in the future.
Beautiful results with my bbl with Dr Rao, I love my improved shape and owe it to this surgeon and the fantastic team at CPS!
I was in excellent hands. Professional at all levels.
I am not highly satisfied because I haven't had the procedure yet. After I have the procedure and see the results I can better assess the situation at that time.Though I am very excited about having the cool sculpting procedure later this month.
I have had 2 successful procedures with Dr French in the past 15 yrs
The way I look under my eyes. . 1. Dr. Rao is a fantastic surgeon who is highly skilled, knowledgeable, professional and has a fantastic bedside manner. He does not hesitate to tell you if a certain procedure really will not benefit you. I recommend him frequently and the feedback has been great. 2. The nurses, aestheticians and entire office staff are equally fabulous. Knowledgeable, friendly and professional. They clearly understand the procedures, products and all that is done in that office. You can count on them to always be helpful and make you comfortable. I highly recommend this office without any hesitation.
My lips, love my new full plumped lips. They look very natural! If you are considering injections Dr. Rao is the one you want! Dr. Rao and his staff are wonderful. I traveled from the Boston area to have my procedures done by Dr. Rao and he was very accommodating, and fit my schedule. He and his staff are quite knowledgeable and make themselves readily available before during and after the surgery. I elected to add on the the procedures I originally discussed with Dr. Rao and his office was very responsive to my inquiries about additional work. I am super pleased with the results, and so glad I had the procedures done. I visited several doctors to inquire about the procedures and as soon as I met Dr. Rao and his staff I was convinced he was the surgeon for me. I highly recommend him, he is a very skilled surgeon and a very kind, considerate man.
Finally havng a flat abdomen is terrific. Tied with my huge vertical scar magically d i s s a p p e a r. The experience and the results were good. Dr. Rao, Mary, and Heidi were all great. I'm glad I had the procedure.
Dr. Price is the great Doctor. Highly recommended!
Dr French is very professional and nice, he also make me really comfortable about the procedure
Dr. French has performed other surgeries on me and he is the best surgeon for me. We have other financial obligations at this time, and I plan to have the surgery in the next 6 months.
I have had a prior procedure 7 years ago with Dr. Price, and I LOVE him! My experience was fantastic, with virtually no pain and a great result. I've referred Dr. Price to all of my friends, two of whom have had procedures with him as well. I am a retired teacher and saved my tutoring money for 10 years to pay for my first procedure. I thought I was ready for 'phase 2', but it was about $2,000 more than I've saved up this time, so it looks like I'll have to wait a bit. Excited to have the procedure with Dr. Price as soon as I'm able.
Everything was handled professionally. The information was explained well and clearly. The room was very comfortable and conducive to talking and the consultation/examination. It didn't feel like a typical doctor's office.
FEEL CONFIDENT AND COMPLETE . BECAUSE NOW I FEEL AMAZING.
The results are great! Dr. Rao is a highly effective surgeon. He is also very personable. I felt very comfortable with him doing my procedure and would not hesitate to go back to him if I want any other procedures. He is great.
I had a previous surgery and paid for the whole procedure. After some days I realized not all the areas had been liposuctioned (back fat) on informing the office that i wanted to see the doctor to figure out what to do, I was made to wait over an hour to see the doctor, and a few minutes into the visit a nurse came and pretended he was called away.. not at all what i had experienced previously or expected i was then informed I had to pay for anesthesia for the correction. The doctor did a great job with my back, but the back fat that i went for is still visible. I did not do anything wrong, i never write negative reviews, and the only reason I am doing so, is the treatment i received from the staff when i pointed out the mistake was very unfair, they were very cold and unfriendly the exact opposite of my first visit.
How I look now ! . The outcome of the surgery is great. I am so happy with how I look. Dr French was very professional, listened to my concerns and is a great surgeon
Felt doctor was straightforward and understood my needs. Patient consult took additional time to really answer questions. Will schedule surgery in future.
Dr Price and his staff were extremely supportive and informative throughout the whole process. Great results
Dr. French is a fantastic surgeon. He also has great social skills. We are both from the South.
Much more comfortable. Clothes fit better. Very satisfied with results. Surgeon, staff, and hospital were all fantastic. All went as told including the small wound problem.
The outcome! I could not be happier with the outcome! I really felt like Dr. Price took the time to understand exactly what I wanted. He made suggestions but ultimately understood what I wanted to helped me achieve that!
I look great!!! I felt comfortable from the time I signed in, through surgery to follow up visits. Doctor was direct, easy to talk too & patient. Information was clear regarding hospital visit. Office staff were cheerful & professional. I have already recommended Dr. Price to a friend!!!
there was never any pressure from any staff member and every one in the office seemed to really care about my recovery and satisfaction. the surgery is major and it took me awhile to adjust my thinking as to the discomfort i experienced in recovery. but that being said i could not be any happier with my decision to proceed with cps.
This is my third time coming to Dr. Price for a cosmetic procedure. The staff at the CPS are amazing. Always helpful and very kind! I would specifically like to thank Diana Hann, Surgical Coordinator, for her patience, kindness and her thoughtfulness as I moved through this past surgical procedure. I highly recommend Dr. Price and CPS if you are thinking about having any cosmetic procedure.
Everyone made me feel very comfortable throughout. I was very impressed with Dr. Price and his staff. They were all friendly helpful and made the experience for me a pleasure. I was very happy with my procedure, and I have no reservation about referring doctor price to any of my friends or family members.
the first surgery I waited in the waiting room for sbout an hour before someone told me what was going on and they said we didn't know you were here. although I arrived onto as NC said I was here. the my surgery was 2 hours late and the doctor did an awful job. I could tell right away how unevendors and unskilled the work was. then on the second surgery, I had to wait an hour maybe longer for the an anestician to show and she didn't refund any money although it was a short surgery. the doctor improved my nose but still isn't right. after the first surgery I cried and my friends told me my nose looked awful.
Fabulous result, but surgery itself wasn't particularly traumatic. Pleased on every level.
everyone was professional, respectful and thoughtful
I was very surprised that I could see some improvement immediately following the procedure and by the next day I could see even more. Dr. Rao is a highly skilled surgeon with a phenomenal bedside manner so I felt reassured and comfortable throughout the procedure. He was assisted by Erin who is extremely knowledgeable as well as comforting, she also has a fantastic bedside manner. Looking forward to the results getting better and better each day.
Staff was very friendly and helpful. Dr. French was very nice, informative and professionalDr. French was referred to me by a close friend
I lost 100 pounds 13 years ago and would like to have an abdominoplasty. I met with Dr. French and was very impressed with his knowledge and his demeanor - he made me feel very comfortable and at ease. I plan to schedule my surgery for fall 2016.
I was always very insecure about my nose. I am now very happy with my appearance and have a confidence I didn't have before. The staff there are all extremely helpful from the patient coordinator (Diana Haan), the nurse, anesthesiologist, surgeon, etc...I have been very well informed, and taken very good care of. The facility is always clean and I always feel that i'm in good hands.
Dr. French is the warmest, most understanding, talented surgeon who put me completely at ease and responded in detail to every question, regardless of how minor or insignificant. The surgery could not have gone more smoothly, my recovery was very quick and without any pain and I believe the results are exceptional. The entire staff was helpful, accommodating from all standpoints (helping with insurance, surgical bra fitting, what to expect, how to deal with scars etc) and generally kind and encouraging. The experience from start to finish was 5 stars! Dr. French has hands of gold!!!!
Available info on credentials of the surgeon; surgery preparation materials provided; thoroughness of discussions and answers to my questions during consultation; info on financing; general kindness and competency of all staff.
I was very comfortable with Dr French as my surgeon. And love the kind caring attention I received from Erin Newsome afterwards
My procedure is scheduled for tomorrow, I cannot wait.
The procedure has made me feel happy and confident with myself and body. From the moment I decided I was going through with my procedure I was so glad I chose to go through this experience with CPS. From Dr Price himself to his surgical coordinator Diana and all of the nurses they were all so sweet and accommodating. They made me feel at home and I found that very important. From the beginning of the experience until the end they were very helpful. Even at the hospital itself I felt so taken care of and in great hands. The anesthesiologist who worked with me could not have been better and I highly recommend the same team that worked on me to work on anyone who goes through breast aug with CPS
This surgery has not changed my life but I look closer to how I feel (40) instead of my actual years...62. That was all I wanted...to look as good as I felt! Excellant surgeon, very helpful and friendly nursing staff at Dr. French's offices, provided excellent pre-op information, everything proceed as anticipated...I am extremely pleased with the result although I hope the swelling that I have in my face continues to subside!
Very impressed with the professionalism of all staff. Anticipated questions before they were asked. Very thorough!
Dr. French is the best! He took his time to understand what I wanted to have done and explained everything in detail. He genuinely seems to care about his patients. I also appreciate all the staff, as they really made me feel welcome and at ease with my procedure. I have already recommended friends to Dr. French and CPS!
Great experience. Extremely pleased with the outcome! Dr. French is amazing!
CPS staff is quietly efficient and respectful of patient privacy, which is huge with me. Dr. French does wonderful work and I would have gone to him regardless, but it was a bonus to have such a fine experience with his staff.
I think Dr. Price provided what I expected and bargained for. I was very satisfied with the entire experience.
I felt the physician was very well educated and experienced in breast augmentation surgical procedures. I also felt he was young enough to have mastered the latest surgical techniques in training at well known teaching hospitals and really eager to do the best he can for the patients that he sees as he is growing his practice.
I had twice surgeries with Doctor Price I'm very satisfied with both surgeries .Also my Daughter had her noise done Dr Price did a fantasic job !! I'm very pleased The staff is the best ! Especially Dianna I really recommend Dr Price He is The Best !!
Smooth experience. Friendly staff. Great explanations.
Dr. French is exceptional in every way. I am totally satisfied with my experience.
I did have a pleasant experience I just felt I was still trying to verbalized/ communicate what my expected outcome was to the surgeon at the last minute and felt my wants were not completely understood before surgery. I felt very nervous/ anxious I was not going to get what I wanted.
The friendliness of the staffThe availability of the staff to address any issues/questions/concernsThe feeling that my satisfaction and results really mattered to the staffThe personal care
Just a wonderful experience from start to finish. The office staff are wonderful and Dr. Price is truly he best. I am so pleased with his work and not only will I use him again, i will highly recommend him to all my friends.
Dr. French had performed surgery on both my wife and I previously. We were very pleased with his work and the entire experience. The only problem with Dr. French is he is a democrat!
Everything was thorough and classy. I felt cared for and important
Thorough, honest explanations of the various things I wanted to discuss.
The nurse on my first follow up visit was flip and unprofessional. She thought it was more important to be funny than to make me feel good about where I was with recovery. My spouse said to me afterward she was a jerk.""
The office was very nice and clean. the staff was very educated and friendly and made me feel very comfortable. The doctor was super nice and explained what the procedure would be and how long I would be in pain what I should do after the surgery.
All of Dr. Price and his staff were very courteous and professional.
My first procedure with Dr. French and his staff was 8 years ago and it was amazing. It is now time to replace my implants with silicone and go a bit bigger. I am now a single parent and can not afford the price given. I would definitely have my surgery done here again if I had the finances..
I liked Dr. French. I felt he was warm and put me at ease. I know he is competent. The scheduler/ coordinator was nice also and informative. She did not seem to mind my repeated questions. Overall positive experience and I felt ready to do the surgery. Of course my husband is supportive of it also, so this too helps.
Loved the staff. Everyone was extremely knowledgable and professional. Very happy with results.
Dr. Price and his team are very personable and friendly. I enjoyed going to their practice for my consultation. I felt comfortable during my entire visit! I look foward to scheduling my procedure with Dr. Price.
Everyone was very professional but also very friendly.
Dr. Price and the nurse I met with were so kind and down to earth. They both seemed very well experienced they answered all my questions. I liked them both a lot :-)
There was a very organized and thorough booklet explaining everything to expect from your initial visit to recovery. This was extremely helpful and left no questions or concerns unanswered. Starting from During my first meeting with Dr. French, I felt very at ease, comfortable and confident that I made the correct decision in selecting him to do my surgical procedure. The day of my surgery Dr. French met with me prior to entering the operating room. This played a key role in furthering my comfort and confidence I had with him.The staff is great. They are very professional and helpful and do so in a very friendly manner which makes the visits much less stressful.If I choose or need to have another procedure that this practice offers, I would have no hesitation in proceeding with it.
From the very beginning of this process I have been extremely satisfied. From the staff to Dr. Price I was really cared for. I couldn't be more thrilled with the outcome of my procedure and will highly recommend Dr. Price to anyone considering surgery.
The Staff and Dr. Price provided a lot of information and gave me the time I needed.
I am thrilled with the result and felt well cared for and listened to.....And I am very grateful for the level of expertise I received.This office gives the most positive experience to bettering one's life!
Dr. Rao is conservative and very thorough. I feel very confident in his ability to achieve the results I'm looking for.
Dr Rao is an amazing person, he is so warm and friendly, he puts you at ease within minutes of meeting him, and i trusted him completely and felt like i had known him all my life. He is very, very good at his job, explained everything to me, leaving no detail out. In my eyes he is a genius, and YET he is very humble and down to earth and friendly. I have been singing his praises to all my friends, and wont hesitate to contact him if i needed more surgery. Dr Rao is a true professional and is an asset to the medical institute
i am very modest and they did everything to make me feel comfortable when i had to undress. dr. french needed very little time to know what i needed and reassured me that it was a procedure he felt confident doing.
Dr. Price has a special gift in judgement for knowing how to perform surgical procedures that give great results. Not all plastic surgeons have this talent. I felt very comfortable having him perform my operation. I did not seek any other consultation with the other surgeons I assist. The other surgeons I work with think he did a great job.
Totally professional and comprehensive informational experience tempered with care, concern and anticipation of my questions. Everyone was extremely patient and willing to explain and re explain any thing that I needed clarified. They could not have been more accomodating or pleasant.
Previous procedures with Dr. Fleury Dr Prices excellent reputation ,,
I have had several corrective surgical procedures performed by Dr Price in his efforts to undo previous procedures by others that did not go well. I would like to state that he was/has been very accommodating and patient as he listened to my concerns after each of the corrective procedures and went above and beyond in his efforts to make certain that I was happy. I owe him a not only for my physical appearance, but for my mental well being as well.
The staff was very friendly, knowledgeable open and supportive. The doctor had a great bedside manner (I had heard otherwise) and he took his time with me. He is board certified in plastic surgery and very experienced. Very importantly, he was honest and even told me a service was not necessary. I instantly felt comfortable with Dr. French. I have visited many, many plastic surgeons' offices and was shocked to see that the offices were not beautiful and the staff did not reflect the image I would expect. Dr. French's office and staff was the best out of all I have seen. If the office isn't beautiful, it appears that the doctor doesn't appreciate beauty or care about details and I wouldn't want him working on me.
very good results. Wonderful staff and caring, sympathetic and professional doctor. Couldn't be more pleased with the results and the treatment!
He understood what I was looking for and explained it well.
Just wanted to explain my comments about the wait" time as well. The wait was at the hospital and the room not being ready. So not about the practice. The Dr. was there on time and everything. I didn't give a "highly satisfied" rating at this time because I am still waiting to get an idea of the final results. The breasts are a little lopsided at this time, but am told this could very much change over the next couple of months."
All of the staff, including the surgeon, were eager to answer my questions without any hurriedness, very professional, friendly, and thorough in all aspects of the consultation process.My daughter recently underwent a rhinoplasty with this surgeon and office personnel having a wonderful experience! I wouldn't think of going anywhere else for my surgery.
The staff was unhurried and very open and friendly. They made me feel as if I was the only patient being seen even though there were other patients being seen that day. Everyone was considerate about my privacy concerns as well as putting up with my nervous feelings regarding the procedure and post operative dressing and what to expect. I never felt rushed, nor anything I asked was brushed off or considered unnecessary. They showed true human compassion as well as humor which set my mind at ease.
Excellent result provided by Dr. French and his support team.
The staff was always professional, yet friendly and non-judgmental.
Other than not knowing much about what I could expect before the consultation (as this was my first ever plastic surgery consultation and I wasn't even quite sure what I needed most), everything else was fine. A little more hand-holding prior to a patient's first visit would be appreciated.
I felt at home, safe and comfortable. Everyone was nice. I did not feel I would come out looking like a different person
I wanted Dr. French or one of the nurses to tell me what they think I should change about my nose. I wanted my nose to look better, but didn't know what specifically I should change or what changes would match my face. It would have been nice if someone there gave recommendations on what they think would look good on me.
I was totally satisfied with my experience here... The dr. French was amazing he listened and I felt comfortable talking to him as well as the outcome of my surgery everything looks good and where it should be. The staff is also very nice and informative.
Very professional, excellent surgeon, excellent resultsthe entire process from start to finish was seamlessHighly recommend this practice
I was very nervous before speaking with Dr. French. He really talked about specifically what he was going to do and because he was so thorough, I felt more comfortable and ready to have my surgery.I had a breast lift with augmentation and could not be happier with the outcome. I feel so much more comfortable in my clothes and have a new sense of confidence. Everyone who works in the office has a pleasant personality and because so, going in to the office even when I was in pain from recovery was still a joy to go.I would absolutely recommend this practice to all my friends and family considering plastic surgery.
Very happy with interaction with staff and with surgeon- I would have scheduled procedure ASAP but didn't realize there was a 4 week recovery- that delays me a bit but I will definitely be scheduling the procedure
I just had my surgery 12 days ago so we have to wait about three months to see the results before I can comment or recommend to some one else.
Dr. Rao and staff members are so polite and welcoming I felt comfortable on my first visit. Dr.Rao is very adequate
Staff were very knowledgeable about the procedure I was inquiring about and they were not pushy" about scheduling, they understood the cost factor and taking time to making a decision. "
Solid credential by the surgeon, great support team and effective procedure.
The respect, friendliness and concern of Dr. French and his staff was outstanding. Ever interaction with Dr. French's office was positive. In addition, the practice was run in a very efficient manner.I am sure that Dr. French did the best he could in reduction. I had hoped for more of a change. We had talked about a C cup before surgery. I was a 'G' pre-surgery and now I am a 'DDD'. The appearance of the breasts are great and I have had less discomfort in my neck and shoulders.
I guess what I want done is not physically possible. I trust the doctor's judgement though and believe he can still help me achieve the aesthetic I am looking for.
I have such confidence and trust in Dr. French. Not only does he instill this confidence in his expertise, he is a very kind person. I have been a patient for years and will continue even though I have moved out of state. Worth the drive to know I am receiving the best care possible.
Dr French and his staff our extremely professional and make you feel very comfortable. They answer any questions and will respond to email after consultation when you have questions. I have had a previous procedure with Dr. French and feel very confident in his work. My only hesitation for scheduling is my recover time and healing. I am strongly considering the procedures just have not made my mind up 100%
I felt very comfortable and reassured of the Medical Expertise that I had anticipated.
The results were amazing and I felt little discomfort post surgery. I would recommend this procedure and CPS (Dr. French) to others.
Everybody was very nice, Dr Rao is just amazing. He is very professional and super qualified, humble, friendly and down to earth, a great combination. He made me feel extremely comfortable and I trusted him 100%. He is my Plastic surgeon for life. Seriously he is good.
I cannot say that I am highly satisfied with the procedure because it was only two weeks ago and needs time to settle/heal. I am high satisfied with Dr. Price's skills as a plastic surgeon and with the all of the personnel who work at the CPS. I plan to have future consults and procedures with Dr. Price and have recommended him and CPS to others.
Despite the problem that arose, I always felt I was in safe hands. I 2 extra nights in the hospital and was treated very well. Things can go wrong, but how the surgeon and his staff respond is what counts. They did a fantastic job.
Prior to contacting the office, I did my research. At the time that I scheduled my initial appointment, I didn't know which surgeon would perform my surgery, but I was pleasantly surprised to be scheduled with Dr. Rao. Again, I did my research, and I was more concerned about getting a surgeon who was not only board certified and who had Dr. Rao's credentials, than paying less for the procedure. I had read an article about the office years before, but I kept procrastinating. But, when I finally made up my mind to have the procedures, I didn't even consider any other office.
Felt very comfortable with the surgeon and nurse during the consultation itself and think the surgeon proposed the right combination of procedures to achieve the results I'm seeking.
I assist several plastic surgeons in the community so I have insider information"about the actual procedure and how the surgeons do their work. I selected Dr. Price because he does a great job without any hesitation. He did a fantastic job."
Every procedure, every consultation gave me confidence to move forward with the doctor's recommendations. I have never felt event the slightest lack of confidence in this practice. For me, this is paramount. I'm looking forward to my next upcoming procedure.
Dr. Rao is very prepared surgeon, you can see it on the way he answers your questions and how he explains the procedure, the nurse make you feel comfortable and the patient coordinator is awesome
Dr. Rao and staff was professional and knowledgeable. Excellent personal service!But really it is all about the results of the procedure. I am very pleased. I believe I look younger and fresher, and that was my expectation. I will definitely return for further service.
The thermi tight procedure takes months to view results and as of the time of the survey I have not yet seen any results--Dr Rao concurs. We are waiting until the 6 month mark before we make judgements about the success/effectiveness of the procedure. Dr Rao and his staff have been very responsive and highly professional--I am hoping the procedure has a positive outcome for me. I did not have general anesthesia so I cannot comment on that question. Since I have not seen results, I cannot comment on whether the cost was worth the procedure. My eye pinch, however was effective and that was positive as well.
Overall, I am highly satisfied with the surgeon, staff and comfort of the facility. The one thing I was most disappointed with was the cost; but that really is no reflection on the surgeon and staff. Healthcare today (regardless of whether it is necessary or elective) is just way too expensive. As much as I would like to have the procedure done; I can't justify that amount of money when I have other necessary expenses/obligations and a child to support on the salary that I earn. If I could, I would definitely choose The Center for Plastic Surgery because I feel like I would be absolutely taken care before, during and after, and would be very happy with the end result of the tummy tuck.
Very friendly and professional - easy going and made to feel very comfortable
Dr. French is an outstanding surgeon and person. Totally trust his judgement. Really runs a fine oiled machine - office. Great detail from beginning to end. His persona keeps me coming back. This will be my 2nd procedure
Dr. French was truly interested in making me comfortable with my procedure, als well as the nurse and the staff.
I was highly satisfied with Dr. French and his staff during my experience. Dr. French was kind, friendly and patiently explained everything to me. The staff and nurses voluntarily shared their experiences with the same surgery, which I really appreciated. Follow up visits went smoothly and I rarely waited more than five minutes from waiting room to exam room. The anesthesiologist who took care of me was excellent. She explained the risks and issues of my case and explained how she would mitigate them. She inspired my total confidence in her abilities. I also appreciated the pre-op booklet. It was very detailed and I referred back to it several times as I moved through the experience. Thank you for the professional excellence, Dr. French and staff. I'll be back and will recommend you to everyone I know.
I think the whole office is run 10 out of 10. Everyone is so helpful and seem to truly care about your needs.
I loved the doctor!! I was not happy with not hearing back from the practice in timely manor as I'm trying to make a decision on who/where to go. I did receive a letter from the practice after abut 10 days. I emailed to ask further questions. Several other doctors I spoke to have easier access to email/speak to them for further questions. I was discouraged with the way this was handled and I have moved to another doctor who also specializes in this procedure. The process seemed to take to long. The patient coordinator was nice but not in a nice way if that makes sense. I really did not like dealing with her. She seemed false when I was in her office and not genuine. It bothered me. A lot! I really did like the doctor but again, Not the whole experience. I also didn't like that if you used any kind of financing your fees would go up substantially, and if you tried to use insurance for any part you were told it wouldn't cover it even though it may have been a covered procedure such as a panni.
Dr French is an amazing doctor. His expertise and delightful bed side manner is quite impressive. He is very personable and that goes a long way in establishing and maintaining trust in a medical practitioner. Dr French has performed two other cosmetic procedures on me excluding this tummy tuck and each time the results were aesthetically pleasing. I did feel the practice could have provided a more competitive reduction in fees particularly since I have had two procedures done in the past. Sherry was very professional and answered all of my questions above and beyond my satisfaction. I strongly believe I will visit dr French for any future cosmetic surgeries I am interested. I trust him explicitly. I also feel like he has an impeccable staff including nurse Mary Ann who was so kind and supportive.
The staff was professional and friendly. The surgeon was very personable and likable, and seemed knowledgeable and genuinely concerned with my questions/concerns, before and after my surgery. The atmosphere of CPS was very comfortable, positive and reassuring.
Dr Price was patient and understanding of my needs. He explained the procedure thoroughly and I never felt rushed. He took all the time I needed and answered all of my questions. Mary Ann, the nurse, was wonderful and is the reason I came in, she highly recommends Dr Price and I trust her judgement. Martha was wonderful as well, she did my eyebrows and I am totally excited about what she did. I look forward to coming back to them, they are a great team!!
Dr. French is not only personable, but provides a level of trust and security in yourself and his abilities to perform as well without making you feel that he will over reach your desires.I was equally pleased that several of my own doctors have had high recommendations for Dr. French and the other doctors in the practice on both a personal level as well as medical level. I am thankful to have found him. I will also continue to use the practice for facials and other conditions including the need to remove moles and alike.
I like how open and friendly the staff are. Dr. French is a very reassuring presence.
Everyone I dealt with throughout the whole experience was extremely competent, thorough and friendly. Love the results. Would highly recommend.
Recovery has been extremely slow. 3 months to date and still experiencing bruising, swelling, scarring
The surgeon and staff were very knowledgeable and friendly and made me feel completely at ease with the procedure, which factored greatly in my decision-making process to move forward with the procedure.
From beginning to end, I felt cared for at every step. Each person I came into contact with at CPS knew me by name and provided me the best possible attention. Besides the surgical/medical experience, I am very impressed with the office atmosphere and how welcoming all the staff is. It seems very much like a warm, happy family and everyone involved seems to be in the patient's corner, pulling for them.
The Surgeon seems very experiencedThe Staff was friendlyThe Office waiting area was very nice.
being the first patient of the morning allowed the staff to focus only on me.
I enjoyed my consultation. It was a bit more involved than i thought it would be particularly the recovery time, so I have to do it at the beginning of next year. The next 6 months do not allow me the time to have the surgery and to complete the recovery in a timely manner. I feel very comfortable with Dr. French, I just have to find the time to do it!
From the very first consultation all the way through to my post-op visits, every single nurse, coordinator, PA, and especially my surgeon, treated me with respect and they listened. They prepared me for everything very well & were available to discuss every single question I had. I have 100\% confidence in them all and they actually made the process fun.
I researched the doctors qualifications and his patients rating of him
Staff was friendly, professional and informative. I was not kept waiting.
I came out of the consultation with all of my questions answered and everyone was very kind
The bottom line is the skill or the surgeon. I had neck, lower face, and lower lid blepheraplasty and look fabulous. I had all the sag removed but still look like myself, and Dr. Price did a classy job. I was realistic in my expectations, and my expectations were exceeded. I went out for lunch after 6 days and looked fine. My scars are well hidden! He is an artist as well as a surgeon. Everyone in his office is very nice. i can't recommend Dr. Price and his wonderful staff highly enough.
I did not like the way the nurse handled a concern I had about a month following the procedure .
I appreciate the follow-up I've received from the patient coordinator. I also felt very comfortable with Dr. French and the patient assistant. I am working to figure out insurance issues and have requested my primary physician write a letter in support of the procedure. I hope to schedule mid-summer.
This practice gets high marks in responding to questions, providing clear information, skill of surgeon and staff, and making patients feel comfortable.
Still do not see much difference in nose and chin but will wait longer as advised by doctor for any residual swelling to subside.
Dr. Price is awesome. He did a fabulous job. I am thrilled with results.
Dr. Price and his nursing team were very friendly. They made me feel very comfortable in a very embarrassing situation for me. I knew exactly what to expect and always felt like I could call the office anytime I needed.
Dr. Price was phenomenal with his work, as well as with telling me exactly what I needed to have done - and doing as minimal amount of surgery as he could, and I really appreciated that. He was kind and to the point, and I feel very comfortable visiting him and his practice and having work done.
Highly recommend this practice. Everyone was very thorough and professional.
Dr French has taken care of me since 1995 he is awesome though and does incredible wirk
Dr. French and his staff were not only professional, but extremely polite and accommodating. Prior and after the surgery, everyone put me at ease. I can't say enough good things about his practice and quality of the medical team and office staff. So far the results have been wonderful. Highly recommended!
The admin staff, coordinator, nurse and surgeon were all very friendly and good at putting me at ease. They all were very knowledgeable and explained things very well.
Everyone seemed very knowledgeable. Office lobby was attractive. Good location & parking.
The staff was friendly and educated on the services provided. Dr. French always made me feel comfortable during my consultations. He answered all my questions so I could easily understand the procedures. He is an extremely talented surgeon. His work is close to perfection!
Dr. French and nurses had a wonderful bedside manner! They were extremely professional and knowledgeable. They answered all my questions concisely and as if it was the most important question of the day even though they had probably answered it 200 times by lunch! I felt comfortable in our discussions and in the recommended course of action. Would highly recommend!
I was comfortable from day one with the Dr. as well as the staff. Everyone was friendy outgoing and informative. If I had a question or a problem they made sure they addressed the issue and resolved it.
From the moment I made my consult apt I noticed that the office was very well run and efficient. Everyone is patient, friendly and knowledgeable, and even offered personal experience and anicdotes. The doctor made me and my husband both feel comfortable and confident. He listened well and provided sufficient information and answered all of my follow up questions. He did and wonderful job and I am very satisfied with the results!
Obviously we've all seen botched procedures and I had a tremendous amount of fear that my augmented breasts would be the wrong size, misshapen, etc. Every time I called post-op, I was treated with respect and given helpful guidance. The results are better than I could have imagined and I am thrilled. Glad I chose this doctor instead of going with a cheaper doctor closer to my house. My facialist in Reston, VA recommended Dr. French and I chose the practice because at every step I felt it was a top-knotch practice. The recommendation was a bonus.
I love Dr. French and the staff. They made me feel comfortable and I felt as though they really cared about me.
The staff was extremely helpful and professional. Dr. Rao listened to me and took a considerable amount of time to understand my needs and recommend a procedure. He also explained the procedure thoroughly.They also understand my need to think it over and they have been very helpful when I have called back for further information.
My eyes are still a little puff and crepey, after 3 months. Don't know if my expectation was too high.
Dr. French's bedside manners are superb and the results appear incredibly natural. I would return to him for any future cosmetic procedures.
my doctor and his staff is the greatest in the world and I will recommended them to anyone want to have surgery in there specialty , but the hospital wasn't good at all.
I am so glad I went to Dr. French for my surgery. My entire experience was positive from theInitial consultation, the nursing staff during Preop, as well as what was told I should expectAfter surgery. The anathesiolIogist was phanominal. She made me feel so relaxed going in. I felt zero discomfort and nausea when i woke up after surgery.I really can't say enough wonderfulthings about the office and staff! The best part is that I am thrilled with the results!
The staff is so friendly and genuine. Everyone is so supportive and helpful. Dr. French is so amazing and comforting. I feel important and special, like I'm their only patient.
1. Location very inconvenient for consult plus paying for parking (should be validated); surgical procedure location(s) not convenient2. Dr. was not as thorough as others I consulted with in describing the procedures he would do.
The procedure produced the results I was hoping to achieve. There's no getting around how difficult the recovery is and patience is required. I was reassured by Dr. French that recovery varies with each patient. I just happen to be a patient that recovered slowly and had a serious reaction to the anesthesia.
Looking into Coolscupting and was glad to meet surgeon even though he will not be performing procedure. He was very personable and made you feel like a person. Not a dollar amount.
Dr French and his staff at CPS are outstanding; I have total confidence in them and truly appreciate their sincere caring and customer service attitude.thank you!
Excellent outcome; very pleasant staff; clear directions and expectations.
I thought the consultation was going to be humiliating. The surgeon and the entire staff made me feel comfortable and confident in their abilities. By the end of the first meeting I was anxious and excited to move forward with the surgery. Everyone in this practice is professional, kind and respectful.
Professional, easy to talk to, very down to earth, excellent credentials.
Dr. Price has a great bedside manner in that he makes you feel comfortable throughout the process of selection through surgery. Everyone I interacted with as well - patient coordinator, staff - were all very friendly and pleasant, making my experience really smooth. I also enjoyed the free facial - I'll definitely be back for that again.
Dr. French is skilled and personable. The nurse assistant was very nice. I didn't feel any pain.
Every one seem so friendly and understand
Nurse and Patient Coordinator both efficient and friendly.I had researched the surgeon so knew he was good, but in person he made me feel very positive about having him do the procedure.Office very clean!!
Dr French has done 3 procedures in me. Always thorough
Every person with whom I spoke was friendly, professional, and helpful to me. I felt very comfortable and am looking forward to scheduling my procedure. Thank you.
Nurse, patient coordinate and surgeon all very attentive to my questions and concerns. Very honest and up front about what to expect. All were also very patient with me and let me make my own decision without trying to influence my decisions.
Extremely professional and helpful. Highly recommended.
Dr French is highly recommended, and has done amazing work on me as well as my friends
The reputation and full-service offerings (skin care, etc.) allow me to get a variety of services at one location.
I have used this practice before. The recovery time was longer than I expected so due to sports obligations I will wait until my season is over but will have this procedure done with this practice.
They're just all fantastic at every step of the way. I made a mistake when I clicked the dr. French was not part of the consultation. Of course, he was. I thought it was talking about in the hospital when I only saw him alone.
The friendliness of the staff, the knowledgeable staff, the reputation of the doctor.
A friend of mine had a face lift performed by Dr. French several years ago and looked terrific. I have since referred other patients to Dr. French, who also were totally satisfied with the treatment and results. I liked the fact that Dr. French did not try to market other services and only provided detailed information about the area in which I was interested, with various options.
I really enjoyed my experience at CPS. Dr Rao was very friendly and knowledgeable and always made me feel comfortable and confident about the surgery. The patient coordinator was also very friendly and helpful. I love the results from my breast augmentation and will be sure to come back for any other procedures as well as recommending Dr. Rao to friends and family.
The staff at CPS is extremely friendly and caring, really glad I decided to have my liposuction procedure done with Dr Rao. Dr Rao was really patient with all of my concerns and questions, you can tell he cares about you as a person going though the procedure. My results was great, but not what I expected. Again I would go here just because of the staff and Dr Rao.
Not only is Dr. Price incredibly talented, but he is friendly and comforting. The results I received are beyond what I expected and I will recommend him to everyone I know who wants plastic surgery!
Every single person I interacted with by phone, email and in person was friendly and knowledgeable. Following my consultation, I waited a few months (due to family obligations) to schedule the procedure and had the procedure 2 weeks ago. I was very pleased with the surgical center, the medical staff and of course Dr. French. Each person took time to explain things and the personal care before and after the procedure was exemplary.
I was highly satisfied with the whole experience......not so highly satisfied with the expense.
The surgeon and staff were friendly, efficient and honest. They answered all of my questions and put me at ease. I appreciated their professionalism and concern. They did not rush me or try to upsell" me. I was highly satisfied with the consult."
This practice runs like a fine oiled machine from beginning to end. Great staff and superurb surgeon
I really liked Dr. French and his staff. I was there mainly because he was my sister's surgeon. I made an appointment approximate to one of her return visits. Dr. French was gentle and a great listener. If I decide to do what we discussed I would travel from my home in Florida and stay with my sister.
This practice runs like a fine oiled machine. Fantastic staff that is very cohesive. Great follow thru from beginning to end. Patient coordinator is very efficient. Atmosphere in office is very nice and clean.Surgical staff fantastic. The anethesiologist, Dr. Kentwell, is the BEST!! No question about recommending this practice to my friends.
Very satisfied with Dr. French and the staff during my consult. Plan to call and book my procedures in the next month.
Attention to detail.Respecting patient concerns.Responsiveness to calls or questions.I did not feel rushed.
Very kind and organized staff. Dr. French has great bedside manner. Made me feel confident in decision. ; ) surgery in 5 days
Thorough information about what to expect. The personalized material sent prior to my surgery was very comprehensive and answered every question I had. Dr. French put me at ease.
Dr French's bedside manner is incredible. Makes you feel comfortable and informed. The staff is amazing. I have recommended him to many friends.
The staff was professional and friendly. The office was clean and comfortable. The complimentary facial was amazing. I will definitely be back for additional services.
People were professional, friendly and helpful and the results from surgery were great.
Dr. Price was very professional and listened carefully to my concerns and answered all my questions.
Professional, emotionally supportive, excellent teamwork at office and hospital.Clean and efficient.
Dr. French is an excellent, experienced surgeon. He did a beautiful job. The work was done meticulously. He is also a very kind person.
Lovely waiting room and friendly receptionists. Efficient and amicable coordinator, all nurses very friendly I proficient. Anesthesiologist made me feelat ease and comfortable. Doctor French is very attentive, responsive andperformed my surgery perfectly. I think that results are superb.Many thanks too everyone involved!
The friendliness and open-mindedness" of all supporting staff made me feel very comfortable. Not stuffy nor overly-conservative is a thumbs up when considering breast augmentation. GREAT supporting team."
Everyone was very informative, friendly, and interested. Dr. French has an extremely good bedside" manner, which is important. The staff made me feel at ease and the visit was not stressful. I was not given any pressure to do anything. They gave me an honest evaluation."
Dr. Price and his whole staff were caring. efficient. and extremely talented. I felt very at ease and comfortable having my eyelid surgery. Highly recommend them!
The overall experience was as good as one could get for this kind of surgery. It is a somewhat frightening experience to go through, but I felt comfortable with this very experienced and highly qualified surgeon. The outcome is the most important thing and that was wonderful, and exactly what I wanted. That was my greatest worry, but Dr. French really listened to my wants. I would recommend him to anyone wanting a face lift.
I was apprehensive at first to meet a new surgeon since my surgeon at the practice had retired. I found Dr. Rao made me feel more comfortable than I expected. I appreciated his time and explanation regarding the procedures he recommended. He was very reassuring. I will be scheduling my surgery with him.
I initially investigated having an eye lift. My sister who had a facelift about 20 years ago told me that if I was thinking about doing anything else to get everything done at the same time. It made sense, so I did my research about having a facelift, too, and talked one-on-one with two surgeons. I decided to go with Dr. Price. I liked the attention from his staff and follow-up, but more important, he offered me the option to spend a full day and night at Sibley Hospital (the best!) after the procedure (my costs). I almost scared myself out of the surgery a few times (I spent hours crying the Sunday before surgery), but reminded myself that I would be in a hospital if anything went wrong. Plus, I didn't want my husband to have worry and take care of me the first day and night of the procedure. Dr. Price's office does feel like a factory, even though I was finished with my initial visit and received my surgery proposal with costs from his surgical coordinator all within one hour or so. His coordinator Dina Haan is wonderful and caring and walked me off the cliff more than once. Dr. Price has a calm, professional demeanor.
Technically trained nurse who gave me great confidence about the Cool Sculpt procedure and I am very happy with the results. The offices are clean and bright and every one is very friendly. A great experience in all categories
Very friendly and professional staff. Trustworthy and talented doctor. Made me feel incredibly safe with my surgery choice and I couldn't be happier!
From start to finish it was and exceptional experience. The nurses, Dr. French, the patient coordinator, receptionist were outstanding. I would absolutely recommend Dr. French and his staff to any of my friends.
I'm very happy with the results of my facelift; I look younger and it looks very natural. I think Dr. Price is an excellent plastic surgeon. In addition he is very polite and considerate. The staff at the office and at the hospital were also very helpful and friendly.A facelift is major surgery (I realize it know!). I also had my eyes done (lower eyelids) and a chemical peel. I must say that Dr. Price and everybody else handled this situation with utmost care and efficiency.
Dr French and his staff were very helpful through out my whole experience. I never felt rushed and all questions were answered.
Everyone was competent, friendly, kind, and accessible. No one tried to push me into anything I didn't want, and I love the results of my surgery.
I had a wonderful experience with Dr. Price and the Center for Plastic Surgery as a whole. Everyone was extremely caring and friendly. They assisted me in every step, easing my nerves, and providing me with all the information I needed. Dr. Price was wonderful, and had the exact experience and knowledge I was looking for. Diana was amazing and so helpful to me. I really can't say enough good things about my experience, I am very happy with my results so far and would absolutely recommend in the future.
Everything was fine except the cost. I had no idea it could be SO much
Everyone has been so wonderful to me- always greeting me with a smile and calling me by my name. Everyone also seems genuinely concerned with how I am doing and take the time to listen. Dr. French is exceptional- so personable, always smiling and has a very positive and can do attitude.Thank you to all for your great care and the respect you have given to me.
Staff was extremely knowledgable and friendly. Answered all my questions and made me feel comfortable. Hope the procedure goes as well.
Dr. French is an amazing surgeon. Staff was wonderful too!
The surgeon was highly skilled and able to spot a potential problem before it became a major complication. He was very concerned, caring, and able to resolve the issue with great expertise. I felt confident and reassured under his care.
I was thoroughly informed of the entire procedure, including what was expected of me (e.g. most recent medical results from my general doctor). All the staff of the office were genuinely friendly and they made me feel at ease, since I have never had a surgery before. I now feel very confident and ready for the surgery. Thanks to all the staff. An extra bonus was that I was introduced to Martha for consultation on permanent makeup (eyebrows and eyeliner). Thanks so much!
I had a fantastic experience with Dr. French and your entire staff. They provided me with ample information of what to expect every step of the way and I felt entirely confident in them. On the day of the surgery, the staff was attentive and kind. I could not be more pleased!
everyone and everything about the practice was purely professional kind considerate there was no room for doubt it was an amazing experience doctor price did an amazing job. we -my husband and I - are highly satisfied. I've already recommended 3 or 4 friends hope they call
The staff and the doctor were very kind and caring and extremely professional. What a wonderful experience I had with the office and would highly recommend to my friends.
I have previous experience with this practice and I had great results 10 years ago. I am very comfortable and it is a friendly environment. I also am comfortable with the staff. Dr. Rao appears to have much knowledge and I am looking forward to my procedure in 2015.
Very personable. Appreciated the care during follow up.
Their professionalism, friendliness and respect I was treated with.
I am a returning patient and the surgeon remembered me. We had a very comfortable discussion about my expectations. The nurse as well as the Patient Coordinator were thorough and friendly. Even my caregiver(husband) received a letter preparing him for what to expect and how to be helpful and positive
top notch surgeon and a friendly and helpful staff available to answer all my questions. I always felt like I was in good hands and that everyone cared about me as an individual. No one was judgmental.
Well let me start from the beginning! Everyone I came in contact with from the beginning to the end was absolutely amazing when dealing with me! I considered having this procedure after having my children since 2002 going back and forth on if I should or not. After walking into CPS in July 2014 I was ready to discuss the Mommy package" and think about it some more. After talking with Dr. Price and Diana I was confident this is what I wanted and scheduled my surgery date 2 weeks later. Over the next two weeks I had a few appointments to get ready for this procedure and the staff was wonderful! Early afternoon on August 4th I arrived at Sibley Memorial hospital where again the staff was absolutely wonderful thank goodness because my anxiety was kicking full gear. After checking in and waiting a short time I was greeted by all the doctors and nurses who would be taking care of me during my surgery. One of many memorable moments was when the anesthesiologist nurse walked in and said "here's your Mojito". I remember laughing at him while he grinned. Next thing I know I was waking up from my surgery. Currently I am two weeks post op and absolutely love my results! Great work Dr. Price!"
Dr. Price and his colleagues at CPS have been incredibly friendly and welcoming from day 1. It took me a while to finally decide to do this procedure. They were all so patient with me and answered every question in detail. Prior to my surgery, the nurses and Dr. Price made sure that I had all of the information that I needed and reminded me that if I had any questions just to call. After my surgery, I did have a question, and I was able to contact the doctor who was on-call (on a Sunday). He was very helpful and friendly. At my post-op appointments, everyone has continued to be excited for me about my procedure. Dr. Price ensured me that he will follow" me for at least a year after surgery to make sure everything goes exactly as planned. I highly recommend CPS! If I get another procedure in the future, it will most definitely be here!"
Information provided was clear and comprehensive. All staff were helpful, clear, supportive, responsive. The experience, from very beginning to end, was positive. I felt cared for at the office and in the surgical center by highly competent and empathetic health professionals.
Maybe unreasonably so, but expected there to be more of a difference in lines around lips.
The cost estimate is about 50\% higher than i expected. I had previous work done by CPS.
Practice was highly recommended by my internist. Dr. Price is head of plastic surgery at Sibley Hospital. He and his entire staff both iout-patient and in-patient were very supportive, personable, and professional.
Staff and surgeon had knowledge of the subject and respected and listened to my questions and concerns.
Dr. French made me feel very comfortable and his staff was just a great. I would the procedure again if I had to and recommend him to friends and family!
Dr. Price came highly recommended to me and he did not disappoint. I found him to be professional, informative and honest. He listened and gave me the best option. I will definitely be scheduling with him in the near future.
I'm very satisfied with the procedure performed. The Patient Coordinator and Dr. Price's nurse were very helpful. They made me feel they really care about me throughout the whole process (including post-op visits).
The entire staff was friendly, honest, and professional leaving patients with a comfortable sense. Dr French put all anxiety, questions, and concerns to rest and took the time to understand fully what you were looking for, while providing his medical education, opinion and detail of the procedure.
I had a previous surgery with Dr Price I'm really happy with the result .I'm going to have mini face lift soon.Dr Price , Dianna and all the people who work there are exellent !Again I recommend Dr Price !
Mary Ann Ashley Dr. Rao namely the staff has made my experience the most pleasant it could possibly be
The Center for Plastic Surgery is a well-run, professional, and friendly office. I am always treated with respect, all questions are answered in a patient, professional way. I have had Dr. French do numerous procedures for me over the years, and not only is he a nice person, but I trust him, and I trust his ability to provide me with the services I am asking of him.
Dr. Rao is not only a very skilled surgeon, his compassion and authentic level of caring was what made this experience so wonderful.
Dr. Rao is not only an incredibly skilled surgeon , he is incredibly compassionate and kind.
Professional, thorough, attentive.Dr. French's experience and reputation are incredible, that is also so professional and caring made a great experience.
A smooth visit that was very professional and informative, and I would certainly keep CPS in mind for future, general cosmetic surgery. I had one other surgery referral to contact, and I decided to go with them (Eye Doctors of Washington) for two reasons: 1) CPS requirement to go to Sibley Hospital for Medicare-covered procedure (EDOW has a qualified clinical setting available, no hospital required). 2) An additional concern for me was a fairly new scar on my forehead. Dr. French recommended to wait a year or so on that, so my only surgical need at this time is oculoplasty.
Dr French was clear and concise in his analysis of my needs and of his recommendations. Dr French and the nurses listened, answered all questions and provided information necessary. The level of experience and knowledge was very clear during both the consult and the day of surgery. In addition, Dr French and all staff are friendly, communicative and complementary.
Information was given in easy to understand terms. Surgeon was straightforward with his advice and guidance.
Had fat removed from under the chin to fill up a scar over my nose. Developed a scar-keloid? under the chin. Would have rather had the extraction of fat from the stomach. Now have to see how Dr. French will treat the keloid.
My first visit to the practice gave me a feeling of comfort. When I met Dr. Rao and his nurse, they did not make me feel self-conscious, in spite of my age,and I really related to Dr Rao's personality. He explained what he could do for me. I had previously had the same work done by another plastic surge in town that really botched the job (my arms and tummy) I intend to have Dr. Rao correct the tummy tuck in the Fall. The most important fact of the surgery was that Dr. Rao was extremely creative, with what he had to work with, especially my eyelids that were a challenge to correct. Dr. Rao not only got me a fantastic result, without the risk of getting dry eye syndrome but made me feel like a million bucks. His staff was most solicitous after the surgery and kept in touch the entire first week after.
Dr. French was a great doctor. He did an excellent job with the surgery and has answered all of my questions throughout! The office staff did an excellent job making sure I was prepared for what was going to happen next. It was a great experience, and I am so excited about the results! Thanks Dr. French and staff!
Everyone at the practice is extremely friendly, kind and helpful. I felt that they really knew what they were doing and listened to my concerns, desires, etc.
The staff has been professional and answered all my questions. Dr French is upbeat and positive. I was instantly at ease. I am looking forward to my procedures.
It was less than a month from my first email requesting information to the actual day I got my procedure. For every step in between I was very happy with the people I spoke with, very confident in their abilities, very happy with the amount of information I received and comfortable with the entirety of what was going to happen before and after. It felt flawless and I couldn't be happier!
I felt very comfortable with the staff. Everyone was so friendly and they made it a very smooth and quick process. Also, I was impressed with the value of the procedure as I had expected to pay more.
dr.Price was extremely helpful along with his patient coordinator Diana Hann and her assistant I was happy with my experience with in there office and I would go back to visit them in the future if I feel I would like for another procedure
extremely professional office & staff. Always willing to go above and beyond to help. Dr price is truly a professional.
I am still healing but the results, so far, have met my expectations and there were no complications. Staff was friendly and helpful. Cost was not excessive for procedure.
Dr french was the most positive and in tune doctor I have dealt with. I respect him and his decisions as well as his skill. He always made me feel important. The staff was knowledgeable and helpful.
the surgeon really listened to what i wanted him to do! he is exactly how you would want a surgeon to be.
Dr. French is an amazing. He is super easy to talk with, extremely professional and so knowledgeable in his field. He made me feel completely at ease and I felt confident that he would do his best to assure a good outcome.
The procedure was for my sister who has some mental issues and the staff and surgeon were more than gracious and consolatory to her and to me. I was very impressed and appreciative, as that is very seldom the case when dealing with people who are working with my sister.
I have had previous experience with Dr. Price and his office staff and could not be better satisfied. My procedures have been very successful and I look forward to the next step.
Dr. French is an amazing surgeon! He made me feel so comfortable, he showed me that he truly cared about ME, not just patient me, but ME. Because of that I was able to go into surgery calm and certain. I had put this surgery off for so many years, but Dr. French made it feel so easy that I finally went ahead and got it done. Post-Op visits were super friendly, Erin was so helpful, she became more than a nurse for us. I'm already planning my next procedure with Dr. French!
Very friendly, made the appointment very comfortable and eased any concerns I had. Very knowledgeable, answered all my quesitons and staff was also very helpful during as well as after the consultation. Good reputation.
The doctor and staff were very professional and friendly. My results are better than I ever expected!
Wonderful practice, tons of follow up, great staff. Probably most importantly, Dr. Price made me feel totally comfortable about a procedure that I was initially really embarrassed about. Could not recommend him more highly.
I feel as though I received the information i needed and was made to feel very comfortable and well taken care of.
The whole experience felt like I was buying a used car
The staff at CPS was wonderful. They were very professional and answered all my questions. I had some follow up questions I wanted to ask. I called and they answered them. I really appreciate the friendly atmosphere of the office. Everyone was quick to help and guide me towards making a decision that was right for me. I can't wait to schedule my surgery!!!
Questions were answered. Instruction was given clearly and in writing. The staff and doctor were caring. The result is good.
I felt very confortable with the staff and Dr. French. Everyone seemed happy and that gives you a good feeling about the practice. Each member of the staff I talked to, or delt with, was interested in me. They all wanted to know that I had all the information that was needed. I left with a real sence of trust.
The results of the surgery were simply amazing, the staff was so friendly and helpful. The cost of the surgery was also very reasonable...
Dr. Price and his staff were so polite and friendly. I felt like I was listened to & my questions answered well,
Dr French was amazing and my nose is so much nicer than i would have ever imagined it could be.
I have chosen CPS because Diana Hahn was very responsive to my questions about insurance and fees. I was so appreciative that Dr. Price had made adjustments to his fees due to our financial situation. It was the care of Diana, the professionalism of Dr. Price and Erin the nurse that helped me make my decision to have the procedure done at this office. The receptionist could be more friendly - they are businesslike but could use more care and concern when dealing with patients. People are anxious when they go to the doctor and they should be more sensitive to that.
Everyone at the practice was extremely friendly. They had the time to listen to me and address my concerns. Many of the staff members had gone through the procedures that I had and were there for me to talk to. The nurse was very caring especially after my surgery about me personally and how I was feeling.
Friednly and professional staff. Caring assistance.
The practice made everything easy. Scary easy! Can't believe I moved forward so quickly. The biggest challenge was preparing mentally for the surgery and the outcome. My outcome was great, just what I asked for. I did not understand how much work would be done behind the ears.That was the biggest s surprise for me. The numbness, though expected, felt really weird for a while. The visual outcome more than made up for that inconvenience. There are still some bumps behind my ears that are slowly going away. Before the surgery, it was difficult to look my best." Now, it is much easier to look my best and feel my best! "
I thought the doctor and staff were very professional and nice, I liked dr French very much. But since I was not having surgery My consult was short. Even though I told the woman who made my appt that I was interested in laser, botox and perhaps filler, they were not available to me for a consult. I was squeezed in to the person who does the botox and filler, but the person who does the laser was not available and I was told to come back. It was a waste of my time, since the laser procedure has to be done before botox.
Since the minute I was in contact with Ms. Diana I was sold that this was where I was going to get my procedure. Extremely friendly, professional, and informative. I was made to feel not only comfortable but assured that through the whole process I would reach my goal and it would turn out beautifully--and so far so good!
I felt that Dr. Price understood what I wanted to accomplish with the surgery that I was having. I felt confident that he would not overdo" the procedures.I also was extremely impressed by the nurse that I dealt with post-op. She had a wonderful way of telling me what to expect. I followed all of her suggestions and was very happy with the outcome."
Dr. French was very thorough and made me feel very comfortable. The nurse and the coordinator also gave me a lot of information about the procedure and even offered for me to meet someone that has had the procedure in the past.
The staff was friendly and helpful. The doctor was friendly and skilled. I wasn't quite as satisfied with the results as I was when I had surgery the first time 10 years ago, but that could be just me. The over all experience was positive. I've recommended Dr. Price to my sister.
i really appreciated the kind, intelligent approach shown by all of Dr. French's employees, and he himself. I was delighted to meet them. When I left there, I was sure he was the one, an that I would go through with surgery, but then I became afraid of undergoing the surgery and got cold feet. It is not a reflection on the office, or anyone there. I have great respect for their office.
Friendly staff and helpful.Surgeon's expertise.
I did not feel rushed or pushed to make an appointment. The staff were friendly, answered any questions I had, and the surgeon took his time with me.
My visits with Dr. Price were very brief but to the point. It has been three months since my eyelid surgery, and I am truly happy with the results. Dr. Price and his staff were always available to answer any questions. Dr. Price is a highly skilled and experienced surgeon, and I would definitely recommend him to anyone. The surgical staff is friendly and informative. Dr. Price's assistant, Diana, was extremely helpful in my decision-making. She was wonderful throughout the whole process and assured me that I was making the right choice in choosing their practice. She was right. She consistently had a good attitude and was friendly and knowledgeable. Thank you to everyone at CPS.
The highly professional, friendly team.
Was a patient of Dr French 10 years ago. Dr French is easy to talk to and I was pleased with the previous results. The staff is very friendly and made me feel very comfortable
Dr. French and his team are top-notch. This was my second surgical experience with them. The first was for breast reduction; all went smoothly and my recovery was very fast. The more recent procedure was a tummy tuck. The literature from the office, as well as the conversations with Dr. French and staff, make it clear that is probably the most uncomfortable procedure they perform. This gave me an accurate picture ahead of time -- the discomfort immediately after surgery was neither under- nor oversold. I felt at ease with the surgery and the overnight experience at Sibley although I hadn't stayed in a hospital overnight since I was a teenager. Follow-up by Dr. French and the nursing staff was highly professional, caring, and responsive, as expected. The one aspect I wasn't well enough prepared for is how long the recovery trajectory really is -- 4 months out, I am seeing some welcome results, and I know that more will follow, but not all the puffiness has receded at the incision site, and I still have some numbness. If I'd known more about the recovery pathway ahead of time, I probably would have been more comfortable. Still, I'd do this again without hesitation.
The whole experience was uncomplicated and pretty seamless. The staff was warm and professional. Exceptional experience.
In just a short time I see a difference in my appearance
Great staff. Great results in photos. Dr French seems like a good person who will do a great job and take care of me.
Entire office TOTALLY professional...LOVE THE RESULTS!
The surgeon let me discuss my desire and what I wanted in an outcome. When I asked for his opinion, it was given freely. I felt my brow lift (you did not provide for me to list multiple procedures), could have been pulled tighter. I do understand and appreciate that pulling even slightly tighter could give a deer in the headlights" look. This is my second surgical experience with Dr. French in 13 years. I did return to him and would do so again."
Dr. French has already done breast procedures on my daughter and an eyelift on me. Therefore, I knew what to expect and as always the staff and doctors are very friendly, approachable and make you feel very comfortable.
Dr. French's bed-side manner" and I did not feel like just another patient but one who he could help and he did. His surgical staff was just as awesome."
Dr. French was very kind and knowledgeable. He was really easy to talk to and seemed very honest . Patiently answered my questions .
I'd had a prior procedure done by Dr Fleury that I was very happy with. Dr Price and staff did a great job as well--very well organized, with full explanations on what to expect, easy to follow up when desired. Would definitely go with Dr Price and the group for other services. thanks to all of you!
I was treated nicely. The doctor was patient listening to my questions and explaining his answers in an easy-to-understand way.
The staff was excellent and I felt a connection with the surgeon. I felt very comfortable with the idea of going ahead with the procedure.
Dr James French is the kindness and the nicest doctor I have ever meet , that plus he is an excellent surgeon.
Dr. price is an excellence surgeon he make me happy with my breast augmentation!!
Dr. French and his staff could not have been more informative, professional, accommodating, and friendly. Dr. French took as much time as needed to address my questions about the procedure. He went above and beyond in explaining every aspect. The entire staff in this office are a perfect example of what every doctor's office should be like.
Thorough explanations by all professionals; skin care consultations included in procedure; expertise of surgeon; encouragement by all
Staff were very polite and knowledgeable about procedures. The doctor came in to answer all of our questions. The made me feel very confident about the decision I was making.
All aspects of the consultation were outstanding.
Staff was very helpful. I would have liked to see the doctor perform this surgery at Fairfax Hospital (because that would have been more convenient for me). Otherwise, I feel confident about this doctor and what he can do for me.
The staff is friendly including the surgeon, and I was pleased with my friend's procedure.
Doctor and staff were really great. I am happy with my results so far. I am looking forward to seeing how things (hopefully) get better as time goes on.
I was completely satisfued with the entire process from the initial consultation, to setting a date to do the procedure, the way I was treated while waiting for the procedure to be done and the amazing results I achieved from the surgery. I think Dr. Price is an incredible surgeon and will see him in the future if I have any other procedures.
Very professional staff members and the doctor was so comforting and supporting explaining to me how the procedure will be perform and how long it takes and etc.
I had complete trust and confidence in Dr. French's abilities. He told me after the surgery all that they had done, most of which surprised me because I had no idea how involved a face lift was. I had some discomfort but never the pain that I would have expected after hearing all that was done. All the post-op visits have been quick, efficient and reassuring. It is now nearly 3 months since the procedure, I am nearly totally healed and planning my next step with Dr. French's practice.