Kim T. Lam, MD

Great people providing great service.

06/30/2020

Process was smooth, but waiting time was way too long. I waited over 60 minutes to see my doctor.

06/25/2020

Dr. Lam is extremely knowledgeable in her area of expertise. She keeps current on recent research. She is helping me out with some gyn issues that my primary doctor was not able to do.

06/25/2020

Dr. Lam is very professional, and personable. She always thinks of the best for her patients including myself. Her medical knowledge and surgical skills are also excellent. I am fully confident under Dr. Lam's care and would recommend her to my friends and colleagues.

06/24/2020

Dr. Lam always takes the time to explain things and listen to questions.

06/24/2020

Both nurses and doctors are great!

06/24/2020

Dr. Lam takes the time to get to know you and makes you feel comfortable.

06/22/2020

Everyone was pleasant to interact with and the doctor made me feel comfortable and took her time explaining everything and did a thorough background.

06/19/2020

Every time I visit the facility Dr. Lam an her assistant are great they make me feel comfortable and I always get all my questions answered professionally.

06/19/2020

It's very simple and I did not have to wait very long to be seen.

06/15/2020

Dr. Lam was caring and gave me the different options for my issue of concern.

06/15/2020

Have always loved this group and my doctors I have had.

06/15/2020

Followed PPE guidelines very well, and I was able to check in early on my phone. Also, everyone is always nice and professional.

06/15/2020

My issue was diagnosed and resolved with a prescription.

06/15/2020

Friendly, organized & Efficient

06/15/2020

Friendly and helpful

06/11/2020

Doctor listens to my concerns and makes me feel comfortable.

06/10/2020

Dr. Lam is patient and always listens very thoughtfully.

06/10/2020

Everything went smoothly and professionally

06/09/2020

Dr. Lam took time to answer my questions.

06/09/2020

Dr. Lam is very friendly and answers all my questions.

06/06/2020

Great doctor!

06/06/2020

Dr Lam is thoughtful and helpful with my current issues. She is not satisfied to leave things as status-quo or give up.

06/03/2020

Care of doctor

06/02/2020

It was quick and easy.

05/29/2020

Dr. Lam and her staff are amazing.

05/27/2020

Accommodating staff and attentive provider.

05/27/2020

I didn't feel rushed and the doctor listened and answered my questions.

05/18/2020

Dr. Lam is an excellent doctor and she's caring.

05/14/2020

Dr. Lam is a very caring provider that takes care of all of my needs, thoroughly explains the plan of care and follows up with all internal referrals needed. She is a very compassionate provider who shares the pregnancy journey with myself and my husband.

04/29/2020

Supporting staff was amazing and I felt my doctor really took the time to explain and discuss my health. Left incredibly happy and peace of mind knowing my pregnancy would be in good hands.

04/02/2020

Parking was spacious and the facility was very new and welcoming. Staff at check- in desk was very courteous. Dr. Lam's MA was very pleasant and professional. I am a new patient and so far, I have seen Dr. Lam 3 times. She has been exceptional at all the visits. She makes me feel very comfortable and addresses all of my concerns. I told my husband that I wished I had found her sooner. I haven't met any doctor who is so patient and approachable until now.

03/29/2020

Everyone was very caring and friendly! Made me feel comfortable and very professional.

03/28/2020

Staff was very friendly, doctor was very personable and did not rush through things.

03/28/2020

From the waiting room to the actual room I was assigned, everything was very clean and professional-looking. The front desk girl, the nurse who took my weight and blood pressure, and Dr. Lam were all very nice and made me feel at ease and comfortable.

03/27/2020

Dr. Lam was very thorough and kind. The receptionist and Dr. Alan's MA were also very kind and welcoming.

03/24/2020

Dr. Lam & staff are wonderful.

03/23/2020

Dr. Lam's staff was able to get my bone scan scheduled for right after our appointment.

03/23/2020

From the moment we checked in at the front desk through leaving for the day, everyone was so lovely and welcoming. It was a great experience.

03/17/2020

Friendly and polite staff. I love Dr. Lam.

03/16/2020

Dr. Lam is one of the best, most compassionate and knowledgeable doctors I've had.

03/14/2020

Dr. Lam listened, and that does not happen often with physicians these days.

03/06/2020

I love that everything I need is all on the same floor! Mammogram done, GYN appt done!!

03/06/2020

Staff always friendly. Dr. Lam is the best! I have 200% confidence and trust in her.

03/06/2020

Dr. Lam spent enough time to address my questions.

03/06/2020

I really liked Dr. Lam. She took the time to listen and answer my questions.

03/02/2020

Everyone was great at the appointment itself. Staff was friendly, and I was seen timely. However, the reason I visited was for an STD screening and two of the tests were never ordered from the lab. It took me calling in 4 or 5 times for it to be realized and then ordered. I am still waiting on results from my 2/13/20 appointment.

02/28/2020

Clean, friendly staff.

02/28/2020

I feel comfortable with the way Doctor Kim Lam treats me.

02/27/2020

Didn't wait long. It's was a consultation for surgery.

02/27/2020

Dr. Lam is always attentive, comprehensive, and willing to listen. She really cares about her patients.

02/24/2020

Dr. Lam and her nurse practitioner Theresa are both very nice and spend time explaining things.

02/18/2020

The overall treatment. No waiting. Friendly and efficient staff. Knowledgeable doctors. Caring.

02/18/2020

Dr. Lam was attentive to my needs and questions. The staff was polite and professional. Office is beautiful and acceptable wait times. I couldn't have asked for a better experience. I just hope they are able to do OB care with HOAG soon.

02/15/2020

Nice facility, not busy and easy parking

02/14/2020

Dr. Lam is always very friendly, approachable and knowledgeable with my questions. Plus i was seen on-time and was in and out pretty quick.

02/13/2020

Like Dr. Lam and staff. Friendly. Was surprised the rectal exam wasn't done and no one else was in the room during the exam. But I'll be back.

02/10/2020

Great dr

02/10/2020

Dr. Lam is very thorough and friendly.

02/09/2020

Like my doctor

02/08/2020

Yes [highly satisfied]. Nurse and Dr. were great listeners and I felt comfortable through the process of entering the exam room.

02/07/2020

I was in and out. Very efficient and Dr. Lam is just wonderful!

02/06/2020

Dr. Lam is the best.

02/05/2020

The staff was friendly and efficient.

02/04/2020

I had a great experience w/ Dr. Lam the 1st. time I went there. Her diagnosis, accuracy in the smallest details, her knowledge, understanding, patience & kind personality was & is s absolutely calming. Also it is a very hygienic, clean & serene facility with very helpful & welcoming staff.

02/02/2020

The representative at the front desk was so kind and helpful. The facility is very modern and clean. I was taken for my appt. at the scheduled time. The doctor is very thorough, easy to talk to and listened to my concerns.

01/31/2020

Everyone was very courteous, professional, friendly, and helpful. Dr. Lam took the time to lessen to me, explain clearly, answer my questions- and had a sense of humor to boot!

01/28/2020

Dr. Lam was patient and professional in meeting with me to discuss my concerns.

01/28/2020

Dr Kim is easy to talk to and I felt she took the time to listen to me.

01/28/2020

Dr. Lam is very involved and thorough. Went right from Mammo appt. right to Dr. Lam appointment with out much of a wait.

01/27/2020

Dr. Lam and all her assistants are the best. They are very professional and knowledgeable. Understanding the patient and willing to help.

01/27/2020

First visit with the doctor and can't tell if it's a good fit for me yet. Had a doctor further away and harder to get appointments with, but have known her for 21 years.

01/25/2020

Everything was quick with no issues

01/24/2020

Nice new clean facility. Nice staff. Efficient process.

01/21/2020

Awesome staff, caring, great services

01/21/2020

I've seeing Dr. Lam for the past 6 years and she's always been great. She is very polite and takes time to listen to you. I'm glad I have her as my OBGYN.

01/17/2020

Easy access to building, easy to find office, no wait, and friendly staff

01/17/2020

Dr Lam took the time to listen to my concerns and offered me help.

01/17/2020

Great location and I love my doctor! I always feel my doctor listens. She's gentle and knowlegeable!

01/16/2020

Quickly got an appointment

01/16/2020

Dr. Lam is an amazing, compassionate and knowledgeable doctor. Her staff is equally as helpful and compassionate and friendly.

01/15/2020

Promptness

01/15/2020

I went for infection I had two months ago and wasn't given any antibiotics. I understand we needed the culture back. But I was very uncomfortable and it hurt badly. I also told her about my migraines and she told me to go to my primary. I feel like she could treat me for my migraines, without me having to go to another doctor, to pay more money for what she could help me with.

01/13/2020

Everyone was friendly. I was seen within 5 min of my appointment.

01/10/2020

I was able to get appointment quickly to address my concern .

01/09/2020

Dr Lam always listens to my concerns.

01/09/2020

Everyone, very professional.

01/07/2020

Office ran on time and efficiently, I was in and out very quickly. They even squeezed me in to do blood work!

01/03/2020

I waited about ~25-30 minutes before the OBGYN showed up to examine me.

01/01/2020

Dr. Lam is very knowledgeable, professional, warm and understanding. I feel at ease talking with her about my symptoms and challenges. I am so glad that I found her after not having an OB/GYN doctor for almost 10 years.

12/31/2019

Dr. Lam is very patience and takes her time, she cares about me.

12/27/2019

My appointment was on time. I had several appointments; OB annual, lab work and Mammogram. All completed one after another quickly, professionally and efficiently. The results of my labs and other testing were reported quickly. The App makes communications with ease.

12/23/2019

Dr was helpful, friendly and gave good information with her recommendations for my care. I will want to see her each year for my annual.

12/20/2019

Dr. Lam and her nurse have been so helpful during my complicated recovery from my hysterectomy. I also have MS and she was completely thorough in managing my care in relation to not just my OB care but my overall health.

12/19/2019

I was brought in to see Dr. Lam very fast. The staff was very friendly. Dr. Lam is a sweetheart! This is my 3rd year seeing her after Dr. Audell's retirement. I feel very comfortable with her and she has a calming demeanor. I'm very happy with her.

12/18/2019

Everyone is so friendly and pleasant

12/13/2019

Beverly was very helpful and took her time helping me. Thank you Beverly.

12/13/2019

Adriana and Dr. Lam make a great team

12/12/2019

She's an excellent Dr. She always answers my questions and I feel fully informed about my health issues and treatment plan.

12/12/2019

1) Dr. Kim, just all around great Dr. Answers Q's, takes her time, etc. 2) Staff, from making app't to entering the office. 3) Location! Love the new Tustin office.

12/07/2019

Every person at Orange Coast Women's has been so friendly, polite and professional. All 3 facilities that I have been to (Laguna, Irvine and Tustin) are well manicured and kept up. Love my experiences here.

12/06/2019

I felt well informed about what my insurance covered and did not feel rushed with the doctor. I was able to ask all my questions.

12/06/2019

Dr. Lam is fantastic. She is so supportive and informative. She really listens to my concerns and got me through a very difficult pregnancy.

12/04/2019

I just love Dr. Lam. She's so fast and efficient and makes you feel so comfortable and she really takes the time to talk to you and makes sure all of your questions are answered.

12/03/2019

Dr. Lam was thorough and showed concern for my particular situation. I was seen in a timely manner and check in was easy, especially with the online registration I completed prior to my appointment.

12/03/2019

Quick services, great team

12/02/2019

Dr. Lamb is so kind, thoughtful and caring. She's amazing.

12/02/2019

Dr. Lam is an excellent physician, very thorough, great people skills.

12/01/2019

No surprises, doctor was informative and personable

11/28/2019

Dr. Lam is very efficient in her use of time, providing useful feedback to concerns.

11/27/2019

Dr. Lam answered all my questions that was easy to understand.

11/20/2019

Excellent care, well taken care off. Listened, and provided information and choices.

11/19/2019

Office was pristine and the staff were very courteous.

11/19/2019

Great Group Practice. Great Choice of modern, educated Medical Providers. Close to my home location

11/18/2019

My doctor is very easy to talk with. It is very important to me. Also, she describes and explains things clearly.

11/18/2019

[Highly satisfied with] her expertise.

11/18/2019

The staff was pleasant and professional, the doctor is very good, everything is run very well there.

11/17/2019

GREAT CUSTOMER SERVICE, QUICK SERVICES

11/17/2019

It was what was expected

11/16/2019

Dr. Lam is professional, knowledgeable, kind and gentle.

11/15/2019

Everyone is very friendly & organized. Don't have to wait long.

11/15/2019

The office is beautiful and Dr. Lam genuinely cared about my well being. The nurse is always friendly and makes me feel comfortable and less stressed. The front seat receptionist are always helpful and happy.

11/15/2019

Dr. Lam was awesome, she made me feel comfortable with her answers and made me feel comfortable with my procedure, will recommend 100%, staff was great.

11/14/2019

Dr. Lam diagnosed a health issue I've had for 20+ years that no other doctor had been able to do.

11/14/2019

While she was very honest, she was very dismissive of the symptoms I have had for years and chalked it all up to stress. She gave me some new info, but it contradicts everything I've been told before. It makes it hard to know what's real. She also told me I was wasting my money on a functional Dr. at UCI even though that's the other person who I've actually seen results from. Aside from all of that, I had a concern/issue after my annual over the weekend and couldn't reach an on call Dr. because I wasn't pregnant. I was told to go to urgent care or ER.

11/14/2019

The nurse and doctor are always nice.

11/13/2019

All the personal is very professional

11/13/2019

Spent down time with Dr. Kim, nice.

11/03/2019

Dr. was efficient, professional, on time.

11/02/2019

Dr. payed attention to all my questions.

10/26/2019

Front desk and nurse were great- kind and helpful. Dr. was not that kind about answering my questions. I left feeling overwhelmed and not good about my current health.

10/23/2019

When she might have run late the front desk notified me immediately. Dr. Lam ended up being on time, was professional, easy to talk to and was very efficient.

10/21/2019

Dr. Lam is great. She always takes the time to listen to all my concerns and I feel like she really cares. She got me through a very difficult pregnancy and I couldn't be happier with my care.

10/19/2019

The team were friendly and helpful

10/19/2019

Weird confusing experience. Dr. Lam said I had osteoporosis and tried to put me on meds. Follow up report said I had Osteopenia. I never actually saw report. I never met Amy Peters whose name was on report. On the other hand staff I saw for bone density and Mammogram were incredibly charming and efficient. I will be back. Thanks

10/15/2019

Excellent service

10/15/2019

Dr. Lam was very friendly and happy to answer all my questions. She also accommodated my next appointment among her busy schedule.

10/15/2019

Timely service and good rapport with my Dr.

10/12/2019

Dr. Lam was very friendly and easy to talk to. She explained everything and answered all my questions.

10/12/2019

It's always a treat to see Dr. Kim. She is knowledgeable, kind and a pleasure to see.

10/10/2019

2+ hour wait to be seen

10/08/2019

Beautiful office. Great support staff. Dr. Lam was great!

10/06/2019

It was my first time doing a physical exam and all of the staff made me feel very comfortable and safe during every step of the way

10/04/2019

I liked how clean it was, how quick I got in and how friendly everyone is.

10/04/2019

The Doctor is very personable. Not only does she have great expertise. But, she comes across as truly caring about the patient.

09/29/2019

Great location, easy check in process, friendly nurses and receptionist. Overall a good new patient experience.

09/27/2019

[Satisfied] that the doctor wanted get a second opinion.

09/26/2019

While Laguna Hills is usually my regular location, Dr. Lam was only available at the Tustin facility. When I arrived for my appointment, I was met with a very friendly front office assistant. I was seen by Dr. Lam soon after. I was very impressed with how quickly I was in and out of my appointment.

09/25/2019

The doctor was very friendly.

09/22/2019

Very attentive

09/22/2019

Friendly staff. Clean environment

09/16/2019

Front office receptionist was very kind & attentive. Wait time was short. Dr. was very thorough, attentive and kind.

09/16/2019

Dr. Lam took time with me to answer my questions. She gave me ideas and suggestions. Normally, physicians are always in a hurry but I felt she spent enough time so I feel more comfortable asking questions.

09/13/2019

Dr. Lam is the best. She is easy to talk to and gives great feedback and recommendations.

09/13/2019

Presurgery visit to go over everything that will be happening on the day. As usual Dr. Lam went over every detail step by step and answered any questions I still had.

09/13/2019

Nurse was friendly, personal & professional! Dr. Lam seems committed to her knowledge!

09/12/2019

Doctor Lam is very kind and takes time to listen to me and to be familiar with my health history.

09/11/2019

The office was beautiful and new and there weren't a thousand women in the waiting room!

09/11/2019

Nice clean facility. Nice staff and doctor

09/10/2019

Dr. Lam is knowledgeable, she answered all my questions. I am looking forward to seeing her for my yearly exams.

09/10/2019

The Dr. seemed rushed and when she asked me some follow up questions, her responses were not empathetic at all. She also charged me as a problem visit, which is an additional fee for me even though it was my annual exam and there was barely any discussion about anything.

09/08/2019

Very professional and helpful

09/06/2019

Professional staff. And my Dr. is awesome and informative.

09/04/2019

No wait time. Doctor took plenty of time to listen

09/03/2019

Everyone was courteous, friendly and very helpful explaining and providing details.

09/02/2019

Dr. Lam is great! I was really nervous when we couldn't hear the baby's heartbeat on the Doppler, she was calm and reassuring that since I wasn't 12 weeks this was normal, but she wanted to get me into an ultrasound. All the nurses were so kind and understanding and got me in so quickly so I didn't have too much time to panic!

08/30/2019

Did not have much wait time.

08/29/2019

Dr. Lam is a smart, caring doctor. She listens to what you say and renders good medical advise. She is a wonderful doctor and a wonderful human being!

08/29/2019

Timely, friendly and courteous.

08/28/2019

My OBGYN has a welcoming approach, nice, sweet, caring, and takes her time to talk to me about my health.

08/28/2019

Didn't have to wait more than 15 minutes

08/28/2019

I saw the doctor immediately and everything went smoothly

08/27/2019

Dr. Lam is always very kind and is very professional yet caring and thorough.

08/27/2019

I have a lot of anxiety at the Drs and Dr. Lam and the nurses made me feel comfortable. I really appreciate that.

08/26/2019

[Highly satisfied with] their ability to get me in quickly.

08/26/2019

A very welcoming, friendly & accommodating staff to start your visit with. A very nice & clean building. I was very uneasy & stressed out about my issue (due to another very bad doctor's experience) & as soon as I met Dr. Kim l liked just everything about her, her greeting, her patience for listening, her detailed answers to all my questions & most importantly her knowledge & honesty in explaining everything so clearly, made me feel so much at ease & trusted her so much that suddenly nothing worried me, no matter what the future of my test results held 'cos I knew I was in great hands. She is the best.

08/23/2019

Dr. Lam is knowledgeable, kind, efficient and listens to my concerns.

08/23/2019

Timeliness, communication about possible delays told to me. Efficiency.

08/22/2019

The problem was not resolved.

08/22/2019

Dr. Lam is a very knowledgeable and a friendly Dr. I am satisfied with my visit.

08/21/2019

I'm so grateful for a location in Irvine that is not bustling with pregnant women-no offense! I am an older patient and need Gynecologist care, not OB. I so appreciate getting in and out quickly yet having quality care.

08/20/2019

Great staff, quick services, relevant treatment plan

08/17/2019

I really liked the Nurse Practitioner that did my exam

08/17/2019

All the doctors and nurses are friendly, careful.

08/16/2019

The staff, nurses and doctors are super friendly, they are very nurturing and it feels like they are taking care of you.

08/13/2019

Before I had Dr. Lam, I had Dr. Lee. They are great doctors and really care about their patients.

08/10/2019

Dr. Lam is very professional, yet patient with questions. Some personal interaction.

08/09/2019

Yearly exam completed

08/06/2019

I am very comfortable with Dr. Lam and the facility.

08/05/2019

GREAT STAFF, PRISTINE ENVIRONMENT, CARING DOCTOR

07/30/2019

Appt was on time.

07/23/2019

Dr. Lam is a very caring Dr. and she provided a very positive experience once again.

07/22/2019

Dr. Lam was very knowledgeable and concerned my insurance coverage the entire time. I hate it when I go to an appointment and end up paying more than expected. Its unusual for a doctor to care for both the patients healthy and financial situation.

07/22/2019

Dr. Lam spent adequate time with me and did not seem rushed.

07/17/2019

Dr. Lam is very warm & personable. I love that she is very knowledgeable & caring. I was also very satisfied with the convenience of being able to get my mammogram & annual Gyn exam at the same location.

07/16/2019

I love Dr. Lam, very friendly and knowledgeable

07/16/2019

Very professional, pleasant and friendly staff

07/16/2019

Dr. Lam was professional and thorough and my condition was improved.

07/16/2019

I have had several appointments recently and don't know which this survey applies to. I have seen both Kim Lam and Dr. Winters. Both very satisfactory. I am extremely satisfied with both.

07/12/2019

This is a well-run practice, with systems and procedures in place that are helpful and easy for me to navigate. I felt like Dr. Lam paid attention to my concerns and spent an appropriate amount of time with me during the exam.

07/12/2019

She is always so gentle yet very thorough. I feel very confident with Dr. Lam. I am not a youngster any more, 75 to be exact. We relocated to the US several years ago, leaving all my medical peers behind. No man can understand what this means to a lady. It was my luck to come across Dr. Lam after having a few bad experiences. So thank you Dr. Lam for giving me back my dignity.

07/12/2019

Dr. Lam is truly caring for her patients.

07/10/2019

Everyone is friendly, nice waiting area, on time with appointments,

07/08/2019

Quick, efficient service. Very knowledgeable and caring Dr.

07/04/2019

Fast services and helpful from staffs of your facility.

07/03/2019

Answered all questions with care and attentiveness

07/03/2019

Dr.Lam is just great. Wonderful listener, totally caring. The staff is always courteous and lovely.

06/26/2019

Dr. Lam and the staff always make me feel comfortable and at ease during my visits. Even those super fun pap-smears!

06/24/2019

I gave 5 because the group are very friendly and helpful

06/24/2019

She listened intently and moved forward toward preventive care. She's knowledgeable, covers all bases and is pleasantly positive.

06/24/2019

She was really understanding and brought me comfort. She worked with me and listened to what I had to say.

06/19/2019

Dr. Lam always makes awkward GYN appointments tolerable :)

06/17/2019

Dr. Lam is easy to talk to and answers all of my questions and really seems to care about her patients.

06/10/2019

Was able to register online. Almost no wait seeing doctor. Staff is always very pleasant. Dr. Lam takes her time. Does not make me feel rushed like she is in a hurry to get to next patient.

06/10/2019

As always, time was spent with me explaining everything in detail.

06/10/2019

Dr. Lam is excellent and provides good patient care.

06/07/2019

They always make me feel comfortable

06/06/2019

Did not have to wait long. Staff friendly and courteous. Dr. Lam is easy to talk to and very thorough.

06/05/2019

The wait is never long, the parking is great, the people very pleasant and friendly. I appreciate Dr. Lam, always asks if I have any other concerns, any questions and if the ring is doing what was expected. She is caring.

06/04/2019

Dr. Lam was very patient with all our questions and really seemed to understand our concerns.

05/25/2019

Dr. was thorough.

05/22/2019

They were very fast and nice .

05/22/2019

Dr. Lam communicated well with me. I didn't feel rushed. She seems thorough, and she contacted me with follow-up information.

05/21/2019

Friendly and courteous staff. Dr. Lam and her assistant were so caring, professional and engaged. Dr. Lam explained everything to me and didn't rush me to answer my questions and concerns.

05/16/2019

Friendly doctor & nurses, as well as front office staff.

05/15/2019

Got me in, exam went well, people were friendly, and even got me in for a mammogram on the same day.

05/15/2019

My problem was addressed and solved

04/29/2019

The staff was extremely kind and helpful for every step in my appointment.

04/29/2019

As with all of my visits, all of the staff are very nice and helpful. Dr. Lam always makes me feel comfortable and answers any questions I have. She never seems rushed and takes her time explaining things to me. She's also really nice and conversational which is great too

04/29/2019

Dr. Lam spent a lot of time with us . She is very knowledgeable and caring.

04/29/2019

Dr. Lam replaced my Mirena IUD and gave me informed advice about how long to wait until replacing it again given recent medical studies and my partner's vasectomy, preventing unnecessary replacements too soon in the future.

04/26/2019

Dr. Lam is very personable and creates a comfortable environment for her patients. She answers any and all questions and is overall a great OBGYN.

04/25/2019

The doctor answered my questions in the office and called me with more information after the appointment

04/23/2019

Dr. Lam spend all the time I needed to explain the pros and cons of the procedure she has to do. She was very supportive and listened to all my concerns.

04/22/2019

I was so happy about getting the appointments fast within my time frame. Costumer service is great from check in and check out! Dr. Lam made sure to do a fast ultrasound and blood work to find the problem.

04/22/2019

Dr. Lam took time to listen to me & get to know me as I am a new patient. She made suggestions and gave me feedback. She was very professional and knowledgeable.

04/17/2019

Dr. Lam was exceptional! She was easy to talk to, a great listener and very kind. She had a fantastic patient bedside manner.

04/17/2019

Efficient and friendly

04/15/2019

Dr. Lam and the staff are great, efficient, competent and compassionate at the same time

04/11/2019

Everyone is nice and Dr. Lam is excellent.

04/11/2019

The doctor was personable, calm, and thorough without rushing. She was able to ease our minds about certain things and explain other topics when we had questions.

04/09/2019

Nice clean office

04/08/2019

I was able to finish my appointment. In a timely manner. The provider answered all my questions & had a good suggestion.

04/05/2019

I liked meeting Dr. Lam, she was nice and professional.

04/03/2019

Dr. Lam is thorough, kind, attentive, and patient. I always feel like I am her only patient when she is with me. She responds to questions with an earnest care and interest and makes sure the answer makes sense. I appreciate her sense of humor and gentle manner.

03/29/2019

I feel at ease with Dr. Lam, how she relates and explains my questions and concerns. She is re-assuring and friendly.

03/28/2019

I like Dr. Kim, she is very thoughtful and is very thorough.

03/26/2019

She was very concerned that I did not have a pap in years. She suggested and I agreed to have one and she found some concerned on the test. I will continue to have paps in the future.

03/25/2019

Satisfied thus far

03/25/2019

Because Dr. Lam is very professional and caring. She always has time to listen to me.

03/23/2019

Courteous staff, nice facility, able to do mammogram and bone density at same visit.

03/21/2019

Dr. Lam does not rush thru my appt., she is thorough, articulate and compassionate. I was a patient of Barrie May for 30+ years and have always been thankful for the recommendation I received that long ago from a nurse friend who worked at Saddleback Hospital. You have a great staff!

03/21/2019

The service when there is outstanding - I have great experiences with the nurses and doctors. But to call back seeking info on a test - after 4 days I called on a Friday early in the day, no one called me back until Monday and then I do not know if the call back was from my call or to just to relay the test results. My appt. was on Wed. I called Friday the call back was Mon.

03/18/2019

Dr. Lam was very understanding of my predicament and made time in a day where she didn't have extra time to place another IUD when we discovered mine had fallen out. I so appreciated how kind everyone was from Dr. Lam to the phlebotomist to the ultrasound technician.

03/18/2019

Friendly and kind interactions

03/18/2019

short wait, friendly staff

03/18/2019

Dr. Lam spent the time with myself and my husband to fully understand my issue. She answered all our questions with ease and made sure we both were clear on what to expect.

03/16/2019

Dr. Lam was very thorough and easy to talk to. She even managed to schedule a mammogram right after my appointment which meant everything to me.

03/15/2019

Everything was great

03/14/2019

Dr. Lam successfully replaced my IUD and gave me advice about future replacement timelines

03/14/2019

Organized staff, great doctor took the time needed with me to assess my situation and discuss concerns.

03/13/2019

Dr. Lam was very personable. Was very easy to talk to and she took the time to listen. She was very knowledgeable and for a first time patient I think she ensured that I completed several tests.

03/08/2019

Dr. Lam was very understanding and informative about my experience and future.

03/05/2019

Dr. Lam is the best! Super thorough and caring.

03/05/2019

Disinterest in working with me as a patient.

02/28/2019

Proffesional staff.

02/21/2019

Dr. Lam and her staff are always top notch. I really love the staff at the Irvine office - they are always welcoming and professional.

02/21/2019

Fast friendly efficient knowledgeable

02/20/2019

The advice and direction given were questionable. I sought a second opinion and now have a different plan. The second opinion gyn has overruled the procedure recommended by OCWMG and I believe I will have a better medical outcome.

02/19/2019

Though Dr. Lam was delayed with a delivery, I did get to see her. I like her very much.

02/18/2019

I really like Dr. Lam. She is kind, understanding, and takes the time to listen.

02/16/2019

Attention was given to me related to my complaint. Doctor stayed on task.

02/15/2019

Appointment was on time, quick and efficient, and staff was friendly.

02/11/2019

Dr. Lam was professional yet compassionate and very informative. The medication she prescribed immediately helped my problem. I look forward to my follow-up appt.

02/10/2019

Dr. Kim Lam is very pleasant. She has an excellent bedside manner and she makes me feel comfortable as a patient. She is cheerful and knowledgeable and seems to care about the best outcomes for her patients. I'm happy I chose to go with OCWMG and that the telephone receptionist booked me with Dr. Lam

02/09/2019

Short waiting time

02/08/2019

Dr. Kim was amazing. Really understanding, non judgmental, and took the time to make me comfortable. I will go back to her

02/06/2019

I felt that the physician was cold and disinterested in what I had to say. She made me feel very uncomfortable and uneasy. She lacked sympathy and good bedside manner.

02/06/2019

I always enjoy going to Dr. Lam as she is so caring and nice.

02/04/2019

I really like how welcoming and nice everyone was

02/01/2019

Good interactions with the front desk, MA, physician On time visit Very personable physician

02/01/2019

Dr. Lam put me at ease and was concerned and caring toward me. She asked the right questions and gave me usable advice.

01/30/2019

Dr. Lam is very personable and amazing at answering my specific questions regarding my health.

01/29/2019

Dr. Lam is very friendly, professional and knowledgeable. The office staff are nice and courteous.

01/29/2019

Not only is Dr. Lam a talented practitioner, by my estimation, she is always open and honest. I feel comfortable asking any and all of my questions as relates to my health and trust her expertise in answering them. I also appreciate her candor when test results are inconclusive and she doesn't have an answer readily available and her sensitivity when delivering bad news.

01/21/2019

Dr. Lam really cares about her patients. She takes her time and really seems to be invested in their care.

01/16/2019

Able to address my concern

01/16/2019

Dr. Lam took lots of time to get to know my medical history and answer my questions.

01/15/2019

Dr. Lam is awesome. Very caring, knowledgeable, and efficient. The office staff is also great as always.

01/14/2019

The provider was unable to communicate clearly on the lab tests requirements during the visit. An order was sent to the lab directly. I had to schedule my own appointment and figure out what needed to be done during the lab appointment.

01/14/2019

Greeted upon arrival by front desk staff. Dr. Lam was attentive and listened as we reviewed my file for my annual exam. She was open for conversation and gave great suggestions with my questions / concerns. We did additional test for my well being on the same day wish of my visit which was convenient.

01/10/2019

Check in was easy and I enjoy the tablet computer where all my info is there and I just needed to update and do a day of form. Everyone is always very helpful and friendly and they managed my expectations by letting me know they were running behind.

01/08/2019

Dr. Lam spent time answering all my questions.

01/04/2019

We love the quick appointment

01/03/2019

Dr. Lam is very knowledgeable and thorough. You can tell she cares about her patients.

01/03/2019

Dr. Lam is very thorough!

01/03/2019

Dr. Lam addressed all my questions and followed up with questions from previous visits. Took the time to ask how I was doing.

01/03/2019

Easy and quick

01/02/2019

I like when my Dr. talks to me about issues and seem concerned about my health

01/02/2019

Because they're were so nice and fast!!

12/26/2018

All the procedures were done in the same building.

12/26/2018

She told me info

12/21/2018

I really like that the mammogram and exam are in the same building and coordinated.

12/19/2018

I loved Dr Lam. Very nice and gave me good info so i could make decisions. I LOVED THE FRONT DESK! I left a dr because the front desk people were so badly trained and rude.

12/18/2018

Services are so nice and Dr. Lam is very professional and friendly. Office visit remind and results post are convenient and helpful. The after visit package with gift is sweet

12/18/2018

LOVE Dr. Lam. She is personable, yet very professional. Makes it a great experience!

12/17/2018

I know she was coming from a place of care and concern, but I felt like I wasn't listened to when I disclosed I was working with my therapist at my own pace about my past trauma.

12/15/2018

Dr. Lam discussed all aspects of my care and treatment with me and was good at answering my questions. She was also happy to have my husband there for the exam, and to ask for his input as well. I will return to her for my exam each year.

12/12/2018

Dr. Lam takes the time to listen as well as the time to explain recommended treatments and answer questions.

12/11/2018

Dr Lam took her time to answer all my questions and review all my test results. We had just had a very difficult experience and we appreciated her kindness during that time.

12/06/2018

Dr. Lam was very thorough and fast.

12/05/2018

Doctor Kim listened all questions and explain to me everything clearly.

12/04/2018

Dr Kim Lamb is very professional and also a very nice person. She understands very well my situation and explains with the good level of detail anything regarding my labs results and examination. I am very happy and feel very comfortable with her as my doctor. I will definitely recommend her to my friends.

12/03/2018

Very friendly

12/03/2018

Everyone was very kind and the doctor listened to all of the questions I had.

12/03/2018

Friendly staff, Dr went over previous visit and explained and answered all my questions.

11/29/2018

People were nice. The visit was positive and efficient. Nothing negative to report.

11/29/2018

Dr. Lam is great!

11/16/2018

Dr. Lam takes time to listen! She is very empathetic and knowledgeable.

11/15/2018

Dr Lam was very professional and did diagnose part of my problem However I later learned I also had a urinary tract infection and I was wondering if she might have suggested a urine specimen be taken for testing. I probably should have suggested it..

11/12/2018

Yes! The staff always goes above and beyond!

11/12/2018

I had a challenging insurance issue and they were so helpful. Everyone, front office, back office and of course the doctor were so nice, respectful, professional.

11/12/2018

Dr Lam is an excellent provider. She is so caring and takes time for any concerns that I may have. She is a very good doctor and I thoroughly enjoy going to her.

11/12/2018

Everyone in the office was friendly and polite.

11/12/2018

Dr. Lam is a personable, knowledgeable and very kind person.

11/08/2018

I really like dr lam

11/08/2018

Although we had to wait longer, it is fine because they had technical difficulties (computer issues). But I still gave them 5 because everytime I'm there, the experience is always great. We are taken care of. Receptionists are friendly. I just love it!

11/06/2018

Love my doctor

11/06/2018

Dr. Lam is very personable, thorough, and knowledgeable. She takes the time to answer my questions and I feel like she genuinely cares about me and my health.

11/05/2018

First time I went to Dr. Lam was to discuss a problem I had. She ordered tests and checked me and fortunately nothing was found to be wrong. She is easy to talk to and I like the way the patient portal connects to the patient so quickly after a visit.

11/05/2018

Love all my doctor/nurses at OCWM they are all so caring.

11/05/2018

Dr. Lam is the best! I love that the entire office is respectful of my time and that the wait time is always acceptable. The office staff is very pleasant. But, Dr. Lam is the best! She is understanding and empathetic. It is a great experience every time I go.

11/01/2018

Short wait time, friendly, efficient staff and Dr. Lam was attentive and listened to me.

11/01/2018

Dr. Lam is just the best! So personable and makes the experience as pleasant as it can possibly be.

10/30/2018

Dr. Lam was thorough and attentive, she did not seem put off or bothered by my questions and need for additional information. She provided excellent patient care while I was going through the worst reason for a visit, a miscarriage.

10/30/2018

Was seen on time, just a follow up

10/30/2018

The appointment occurred on time. Dr. Lam is very personable, professional and thorough.

10/30/2018

It was my first visit with Dr. Lam. She had a good "bedside manner".

10/29/2018

Dr. Lam is attentive and answers any questions honestly and clearly.

10/29/2018

Good and quick service. Friendly and professional.

10/29/2018

Very Professional

10/26/2018

The staff and my on-gyn were did a good job

10/23/2018

Dr Lam is very professional, and up-to-date with the most recent knowledge in her area. I feel confident that I am in good hands.

10/23/2018

Close to home; not a long wait; Dr. Lam is very professional and personal, a doctor who really cares

10/19/2018

Dr. Lam is great. She is thorough and takes the time t explain things to you. Great person

10/16/2018