1) Front office nurses are nice and knowledgeable. 2) Wait time was short. 3) The nurse in the treatment room is sweet, courteous and very efficient in her work. 4) Dr. Chung gave me a very good impression as my new doctor. She spent just a right amount of time with me. She answered all of my questions.
All staff, front desk, nurse, and doctor, were all friendly. I also got to my appointment a little early and they saw me early. I was walking out the door 10 minutes after my scheduled appointment was supposed to start. Super efficient.
The efficiency of the process of booking the appointment, check in, and pre-exam (blood pressure, temperature check, weight, height, etc). Time with the doctor felt personal and not like a number in a revolving door.
I was very nervous and Dr. Chung and the medical assistant who was assisting me before she saw me were really good at calming me down and showing support.
The office staff and timing were impeccable. My nurse was very personable and kind.
Efficient online check-in, courteous front office staff, and a warm, welcome visit from both the RN (Tanya I think) and MD Chung.
Nice environment. Dr. Chung was very knowledgeable, professional, easy to talk to.
The office staff was very friendly and helpful in filling new patient paperwork. The doctor's nurse was very friendly, easy to talk to and answered all of my questions.
Everyone was very pleasant. I was able to also get a mammogram on the same day. I love having everything in one location.