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Provider Scorecard

participant since 12/31/2011

Mark Mason, MD

97% Patient Satisfaction based on 1029 ratings

Scroll down to read and filter verified real patient reviews for Mark Mason, MD . You can also learn more, see locations, or contact Mark Mason right here at RealPatientRatings®.

4.85
Based on 1029 ratings
5 stars (901)
87.6%
4 stars (107)
10.4%
3 stars (13)
1.3%
2 stars (8)
0.8%
1 star (0)
0.0%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities
About, locations & contact info

About Mark Mason:

Dr. Mark Mason is a plastic surgeon and the founder of Southlake Plastic Surgery, located in Southlake Texas. Dr. Mason's goal is to restore a sense of confidence in his patients by making them feel comfortable and cared for during their treatments. Choosing to get plastic surgery is an important decision and Dr. Mason's expertise can lead you in the right direction towards what is best for you. He is well-trained in all aspects of both cosmetic and reconstructive plastic surgery.

Dr. Mason is a perfectionist, and he wants every detail addressed before, during, and after surgery. He feels that the quality of work of a surgeon is more important than cost or speed. He is honored to have many other physicians, nurses, and their family members as his patients as well as literally thousands of patients from the community.

Board Certification

American Board of Plastic Surgery

Contact This Provider

900 E Southlake Blvd, Suite 100 Southlake, TX 76092


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Mark Mason, MD Reviews (680)

Face Lift

Exemplary service start to finish. More youthful appearance, although I am still healing.

Tummy Tuck

Tummy tuck a whole lot more success than I expected, redo on the breast implants was perfect. Everyone, including staff, were very helpful and friendly & caring. The surgery was a better outcome than I expected. I am very blessed and happy to have had Dr. Mason for a Doctor. Tummy tuck a whole lot more success than I expected redo on the breast implants was perfect

Tummy Tuck

From the moment I called I felt like a patient of this practice. Like they were there to help me and throughout the whole procedure someone was there to hold my hand. I am comfortable in my own skin. I am not afraid to make certain movements or show my belly area. Even sitting down made me look 5 months pregnant when I was fit everywhere else. I would take an hour to look for what to wear only to chose the same thing every day. I would get frustrated and even cry. Now I wear whatever I want.

Breast Implant Revision

I was very happy. Everyone is so friendly and professional. I go see Kellie for Botox so I knew that side of the business was super sweet too.

Breast Lift

Friendly staff, on time, very knowledgeable, welcoming, and made my husband and I feel very comfortable.

Eyelid Surgery

The friendliness of the front desk staff. Tha atmosphere of the office. I never have to wait for my appt. I like how professional and caring Dr. Mason is. The results from my neck lift. No more double chin:)

Eyelid Surgery

Customer service, from receptionist to nurses to doctor to coordinator, everything was a 10/10.

Breast Reduction

All made it a breeze of an experience. Smaller breasts and wonderful doctor.

Breast Implant Revision

Very compassionate and professional very sterile facility.

Breast Augmentation

Dr. Mason has great bedside manners. Was very professional and my expectations were met. He was great and the staff as well. I felt very comfortable throughout the whole process. The best part is feeling confident again after my procedure! The outcome is better than I imagined.

Mommy Makeover

This has been THE best experience I have ever had in terms of a surgical procedure and a doctor and his staff. Dr. Mason has such a wonderful way about him and his staff are all friendly and helpful. The staff knows you by name. I was really impressed to see Dr. Mason at my first follow up visit, as it was a Saturday and he tended to all of my needs himself. I have already told co-workers and friends about how fantastic Southlake Plastic Surgery is. [Single best thing is...] I feel much more confident in myself.

Eyelid Surgery

Tummy Tuck

Very caring staff, beautiful facility and the expertise of Dr. Mason

Breast Augmentation

First of all he is very Knowledgeable and educated me on the safety of the size I was wanting to go.. He let me know WHY it wasn’t possible to go any bigger and I am very happy with the results. He is very experienced and knows what he’s doing. Everyone of the staff members there is very welcoming as well .

Mommy Makeover

Mr. Mason listened to my preference NOT to use implants, but to work with the breast tissue I had left, after a lift. He did a beautiful job, creating the results that I wanted to live with, rather than what might be expected, with implants included commonly in my procedures. I am grateful for his sensitivity and respect for my preferences. Dr. Mason takes the time to describe procedure options and estimates of realistic results and listens to my concerns and fears. His willingness to follow up, with any details or changes that might be important for a positive patient experience- not just before the procedure, but in the recovery process and afterwards. He always checked for any discomfort, and behaved in a caring, encouraging manner. He listened, answered questions, gave detailed examples, and shared research materials, to help me envision a realistic recovery and results. His office staff and nurses are sensitive, polite, cooperative and return calls promptly. His office is beautiful and welcoming. I feel comfortable referring Dr. Mason to any of my friends or family. If I decide to pursue other procedures, I will definitely work with him again.

Breast Augmentation

As someone who suffers from anxiety, I was nervous about going into surgery. I was anxious the entire way as I was driving to meet with Dr.Mason specifically and chose to travel the 8 hours to get to him. From the second I walked into South Lake Plastic surgery, I was greeted and met with such positive energy. I was immediately put at ease. All of the staff were amazing and treated us extremely well. I still cannot believe how easy everything was and how calm and comfortable I was through the entire experience and on top of all of that I am in love with the results. I could not have had a better experience. The single best thing if I had to pick would be the simple fact that everyone there put me immediately at ease and for once I wasn’t anxious about anything, which is not something common for me as I mentioned before, I suffer from anxiety and going into a procedure that is serious enough to have to be put under, I was expecting to have a panick attack, especially the day of, but I was 100% comfortable and for that I am forever thankful and trusting in their care.

Mommy Makeover

I have much more confidence, leading to greater self esteem. . Dr Mason seems to genuinely care about his patients. He listened to my aspirations and concerns, then helped me decide on a procedure that met my needs. His sincerity was evident when he scheduled my follow up appointment on a weekend. I highly recommend Dr Mason and his staff.

Eyelid Surgery

The staff and Dr. Mason are the consummate professionals in terms of preparing patients for whatever procedure they have selected. My daughter used Dr. Mason before my procedure and he comes highly recommended as one the very best plastic surgeons in the Dallas/Fort Worth Metroplex.

Breast Augmentation

The excellent staff and my results . All staff members were extremely friendly and professional. No matter my multitude of questions, they were eager to answer and did so in a comforting manner. Highly recommend and will be back!

Other

Level of professionalism very high, extremely welcoming.