Dr. Mason and every member of his staff were, and have always been (this was not my first consult and treatment with Dr. Mason), warm, personable, knowledgeable, patient, and extremely helpful. I feel comfortable asking absolutely any question, which is important in putting a patient's mind at ease. I have never doubted Dr. Mason's nor his staff's competence and expertise. In addition, the office and treatment/consult rooms are immaculate and comfortable. I would not hesitate to return to Dr. Mason for any future treatment and always look for an opportunity to recommend him and Southlake Plastic Surgery.
What a great experience! The appointments leading up to the surgery were incredibly detailed and put me at ease when it came to thinking about what I would look like after. Dr. Mason was extremely helpful in answering all of my questions and walking me through what he would be doing the day of the procedure. The staff was so incredibly helpful and flexible when it came to scheduling appointments and the actual surgery. The day of was a breeze. I was in that morning and back home before I knew it. Minimal pain following and the implant really shaped up well to my natural bone structure. Very pleased!
Dr. Mason and staff were exceptionally professional and took time to detail every aspect of the surgery process as well as timeline.
Knowledge of nurse practitioner and her explanations.
The staff eased my nerves and helped me understand my procedure.
As expected the procedure was professionally done.
I love having Kelli do my Botox. She is always so professional yet it's like visiting a friend also!!
Lindsay is so pleasant, sweet and genuinely cares about what you want with your treatments.
Everyone in the office that I came in contact with from the minute I came in for my consult up until after my surgery was so nice and seemed so helpful and caring. I could tell they all loved their jobs and went above and beyond to make me feel comfortable
Very cordial & professional staff. Appreciate the extensive knowledge & experience.
I appreciated the honesty and full details given to me by the doctor.
Dr Wan was amazing and super honest. She was very informative on what would work and what wouldn't and why. I really appreciated it. Everyone in the office was really nice.
Dr Mason & his entire staff are wonderful to work with!
I was very comfortable and asked questions and they answered everyone with awesome feedback, thank you.
Dr Mason as well as Kim, I think, we're very professional and thorough with explaining the procedure and giving pricing on all options. I felt very comfortable talking with them.
Kelli does a GREAT job doing my Botox and filler! I would recommend Kelly doing any injections.
Dr. Mason and the staff are the best, they made me and my husband feel very comfortable, and they were very helpful and all our questions were explained so we could understand "if ya know what I mean" love this place and would highly recommend it to everyone!
The staff was very friendly and Lindsey is very knowledgeable.
Kelli is so professional and I love how she listens to my concerns and what I want.
Lindsay is the most experienced, caring injector. She listens to the patient's concerns. I am totally happy with the results.
Sonia appears to be thorough as she examines and applies the treatment. She is interesting to visit with as well.
Lindsay is professional and personable. This appointment for for f/u after filler. I am so happy with the results and had a couple of problem areas that remained from the Botox I'd also received. Lindsay was able to twink these areas which has helped. She did an excellent job!
My Rhinoplasty turned out great. Really happy with the shape of my new nose. Dr. Mason did an amazing job.
Prompt, very friendly, informative
I love Everything. Felt comfortable and fun too.
Kelli is so helpful and knowledgeable. I respect her advice on my treatments.
The staff was amazing, first class. Dr. Wan took her time and was very thorough.
Dr. Mason was professional and personal and honest.
He explained the procedure and made you feel very comfortable
The staff was kind and patient with my nerves. Dr. Mason is very skilled and has a good repoir with patients.
Dr. Mason was very thorough in his explanation of what he was going to do and what the expected outcome would be. I am very happy with the results.
Dr. Mason was very informative and kind. He was friendly and answered all of my questions with a smile.
I was pleased with the way the procedure was handled. Lindsay was able to inject the amount needed to achieve results I was looking for.
Everyone was very professional and extremely attentive. I felt very comfortable with all staff members.
Extreme knowledge of procedures and recovery with high regards to patients concerns.
Lindsay is excellent. She truly cares for her patients and their comfort and satisfaction. Lindsay takes the time to discuss different treatments and the expected results. I always leave feeling more confident and truly cared for. She is one of a kind.
From my first phone call to set up a consultation to my follow up appointment after surgery, Dr. Mason and his staff we professional, extremely friendly, and made me feel comfortable and confident about the entire process.
Many thanks to Sara who inserted the IV - this is the first time in my life that I never got a bruise. Dr. Mason solicits feedback, listens well, and has a very caring attitude.
Sonia is the best! Love the way my skin looks and feels.
The entire consultation process was easy and pleasant, with an extremely helpful and friendly staff and Dr. Mason was wonderfully patient with me as I asked a myriad of questions and his answers and demeanor helped me relax and be comfortable about going forward with the procedure. Dr. Mason truly does care about every patient.
Lindsay is always a great encourager and a precise administrator of my procedure and injection.
I trust Sonia for my skin care needs and year long maintenance!
Felt like the areas of concern were addressed.
Everything was explained to me detail by detail on how the procedures work. All of my questions were answered.
Dr. Wan so amazing and very patient and answered all the questions I had.
The professionalism of the staff is extremely high and the outcome was better than I anticipated.
Dr. Wan is very knowledgeable and careful. She also has a great bedside manner. She spent time on the phone with me several times before the procedure and was also available for questions after. She made me feel well taken care of.
Lindsay always does an excellent job of explaining risks and we also discussed fillers. Sure appreciate your office offering alternatives to Botox due to a temporary shortage and I took advantage of the alternative to help.
Lindsay is so thorough and extremely sweet! She does a great job!!
Very satisfied with the results from CoolSculpting.
Lindsay is the best and didn't push me to do more than I came in for. I love my Botox results and look forward to seeing my CoolSculpting results!
Loved my consultation. Very thorough and went through all options. Nice and soft spoken doctor. All in all, I have recommended Dr. Mason to everyone that is interested in a breast augmentation and lift.
Dr. Mason is knowledgeable, professional and kind.
Results are very good. Not painful. Everyone was patient with my concerns and anxiety.
Upon arriving for my surgery, I felt very at ease and knew I was in good hands. When Dr. Mason came in to mark his guidelines prior to surgery, he went over everything we had previously discussed, asked if I had any further questions, and was overall attentive to my needs. The nurse was extremely nice. Getting the IV put in was quick and painless. My anesthesiologist was great too! He went over everything he was going to do during surgery and made me feel relaxed before heading into surgery. After surgery, Dr. Mason called me that evening to check in and make sure everything was fine.
I received a consult only but was highly satisfied with my consultation.
Thoroughly and truthfully explained all options and potential outcomes.
I always receive very professional care when I'm in the office and the staff makes me feel very comfortable about the experience.
The procedure was performed as explained, and the results are what I expected.
The entire experience was fantastic - start to finish.
Dr. Mason is very genuine and cares about the quality of service he provides to his patients and wants the patient to be happy and satisfied with the procedure(s) outcome.
Kelli and the staff at Southlake Plastic Surgery are extremely friendly, knowledgeable and welcoming. They have the best customer service.
I scheduled an appointment to see Kellie. I had a emergency come up. A major Illness. I got a text from the office saying they will not schedule another appt with me without a credit card on file. That has not set well with me. I'm still in the hospital with my husband. I'm not sure if this was Kelli's decision or the managers.
Every person that I have come in contact with at her office has been very friendly and accommodating. Dr. Wan made me feel very comfortable throughout the whole process.
After paying for a consultation, it was an unproductive and disappointing result. It was not clear to me by looking at the website that the doctor's capabilities only covers one type of breast augmentation. I really did not like her answer about why she prefers a certain method, but I felt like it was a waste of my time. I think you need to do a better job of pre screening before you ask patients to pay for an initial consultation. I don't know of another practice that asks for money for an initial meeting. Between the doctors glib attitude and the whole experience, I am not likely to consider this plastic surgery practice for any procedure.
I love Dr. Mason and his staff. Kim and Kelli and the other ladies are amazing, friendly and caring.
Efficiency of staff. Caring and quality of on site surgery and care.
Dr. Mason is very thorough. He takes his time explaining things. He has a excellent bedside manner. My overall experience was exactly what I hoped for.
Very satisfied. The results are great. Dr. Wan and the entire staff are professional and caring.
Everyone was very friendly and seemed like they really cared about me
Lindsay always injects the right amount of Botox and I get great results.
She put me at ease and explained every step.
Dr. Mason is compassionate, caring, listens to you completely without making you feel rushed. My face lift is amazing, it looked very natural, youthful and revitalized without that “stretched” look some get. Dr. Mason staff is amazing! All of the girls are sweet and bubbly! I recommend Dr. Mason 110% for any cosmetic procedure you are considering.
Dr. Wan and my pre-op nurse are very attentive. They listed to my concerns and answered all questions. I did not feel rushed at all. Each person in the office is very knowledgeable in their field.
Dr. Wan was patient and answered all my questions. She explained the procedure thoroughly.
I now have confidence that I didn't have prior to my surgery!
Dr. Mason is very kind and eloquent. You can tell he knows what he's doing. The staff are also very nice and the environment is very clean and nice.
Dr Mason was highly attentive and listened to my concerns and educated me in the process.
Every step of the process was explained to me in detail. Staff, doctors, nurses were all very caring and professional.
I felt that all my preop questions and concerns were completely addressed. The actual surgery, although extensive, went very smoothly. The post operative period was tough, but what I had anticipated given the through and honest information I was given. Dr. Mason was extremely professional and technically did a wonderful job. However, I was very grateful and impressed by how kind and gracious he was. I'm a physician and had this elective procedure done at the same time as some gynecological surgery. Dr. Mason was flexible in working with my gynecologist. When I had concerns about medications and preoperative testing he was very accessible and went the extra mile to make me feel comfortable. I felt that the care I received was exemplary. The expertise with amazing bedside manner and just truly genuine kindness from Dr. Mason is much appreciated.
I absolutely love Dr. Mason & his team! Very professional and I loved my result. This is my second procedure here and will come back again for sure.
Results are just what I asked for! Minimal discomfort and great follow up from the office.
The Botox turned out great! It did exactly what I wanted.
Dr. Wan listened to my concerns and questions with patience. She also has a great bedside manner and you can tell she genuinely cares that her patients are comfortable and well-informed.
Lindsay listened to my areas of concern and offered smart suggestions. Her enthusiasm & knowledgeable make for a perfect combination. I had a similar experience with Amy at my first visit. Very happy with my results from both of my appointments.
Communication was great. Process for procedure was easy. Outcome was as good as I was hoping for.
His professionalism and bedside manner was exceptional. He explained every set of the procedure to me in detail and gave me honest and insightful advice that was specific to me and my body.
Dr. Mason was extremely detailed and caring. And direct with his approach.
Dr. Mason was very thorough explaining the entire procedure. He even drew pictures! He also provided a video on the website that shows how the procedure is done. He answered additional questions/concerns I had. Overall, he made me feel comfortable and more at ease.
Dr. Mason and his staff were excellent! The way they treat the patients is as if you are a part of his family. Very personable. He gets to know and your family. His care before, during, and after surgery was beyond anything I expected. I had some complications due to my body not wanting to heal. He fixed everything and made sure I was happy with the results.
Dr. Mason is extremely professional and truly an expert in his field. I was confident and comfortable moving forward with this procedure. The staff has always treated me with such kindness and helped me with whatever questions I have.
Lindsay is the best!! Really listens and makes adjustments to get the right look!
Kelli does an excellent job at assessing how much I need and how much I want.
Lindsey is great at helping me make a decision. She really puts me at ease. I feel important when I'm with her.
As always, Lindsay gives consistent stellar customer service. She listens to what I want out of the treatment and is engaging with conversation and care.
Lindsay is the best. Highly professional, personable and a strong and clear communicator.
Results were great. Injections were painless.
The staff were vey good at explaining things and answered all my questions.
Lindsay is very positive and upbeat. She is skilled as an artist and a nurse. I have always been treated like a friend instead of a number, and have had great results.
As always Lindsay is amazing as was my experience!
I am very satisfied with the consult, my decision depends on the Doctor's evaluation! Great meeting.
Friendly. Accommodating. Professional. Patient. Kind. Comfortable.
They were friendly and informative. They treated me like a person. And they aren't pushy.
The staff are like family. Dr. Mason really takes the time to understand what your goal is and how to achieve that goal. The continued support after surgery is above and beyond. This has given me the confidence that I was lacking and they made me feel very comfortable with the procedure.
I received expert care from an entire team of professionals who were gentle and kind treating my body and caring for my feelings. My recovery was far easier than anticipated, and I am very pleased with my results to date.
I like Kelli. She is very good with people. Honest and upfront.
Fantastic facility and Dr. Mason makes you feel comfortable, answers all questions/concerns, and cares about his patients. The staff is amazing and incredibly friendly!
Lindsay is excellent! She makes sure to put her patients at ease, answer questions, build trust and rapport and she makes sure that she doesn't overdo any injections. She is honest.
I have been using Dr. Mason and Lindsay for many years. He and his whole staff are the best. I wouldn't use anyone else.
Lindsay and the entire staff at the med spa are completely wonderful. Such kind hearted people. And they do awesome work!
Had previous surgeries with Dr. Mason and had excellent service and care with all of them.
Any and all questions my husband or I had were answered and I was not recommended for a surgery I don't need. Dr. Wan and all the staff was so sweet, patient, and kind so I was able to relax and feel comfortable. I still think I could have described my desired outcome a bit better, so I would need another discussion before deciding on surgery.
Staff was very courteous. Dr. Mason was very honest about my issue. Appointment was on time.
Dr. Dinah Wan was very nice and made me feel very comfortable. She did a wonderful job on my tummy tuck and I am very satisfied with the results! The whole staff is very professional and fun to visit. I absolutely love visiting the office! They are all very nice and helpful.
Dr. Wan was honest, courteous, and very professional. I really respect that she gave me her honest opinion and did not just try to do a more expensive procedure!
Dr. Mason and the entire staff were wonderful! No problems from start to finish.
Lindsay is amazing! She's so friendly and goes above and beyond to make sure I'm comfortable and happy with my treatments.
Dr. Wan and her staff do everything possible to make you comfortable every step of the process. I found in speaking with multiple surgeons most are not definitive in their suggestions for what you are looking for your end result to be, Dr. Wan took the time to listen to my end goals and gave me a solid solution that she would recommend with a detailed explanation of what the surgery, recovery and results would be. She was spot on and a joy to work with.
This is my first experience with plastic surgery, and from my very first contact with the office, everyone has been extremely friendly. Dr. Mason and his staff were very thorough in going over all the details and answer all my questions. Great experience!
My face looks younger. Dr. Mason and his staff are great. We felt that they were totally interested in how we felt at all stages of our healing process. [Single best thing is...] Dr. Mason and his staff.
Lindsay has a very nice bedside manner. She understands my goals and helps me achieve them.
I love the results. Quick and easy and Kelli is a joy to work with. Staff is always friendly.
Dr. Mason listened to my concerns with patience.
Amazing staff! The doctor was very kind and extremely sensitive to my situation! Truly an amazing office all the way around!
I absolutely love Kelli and she does great work!
The attention given was extremely professional. Very pleased with my results.
Amazing staff that is caring, provides exceptional service and care. Highly recommend Dr. Mason for all plastic surgery needs - he is dedicated to helping his patients reach their desired goals.
The service at SLPS is always friendly, caring, and professional.
Kelli, as well as the rest of the staff, are very professional and kind. It's always a great experience with each visit.
Dr. Mason is very kind and has a great bedside manner. Felt very comfortable talking with him about my procedures. The team was awesome! Kelli was a blessing and I felt so comfortable and confident with her knowledge and communication was clear and precise.
I am a huge fan of Lindsay. She is always so friendly and professional, and she does an amazing job checking her pictures for last times' results in order to achieve great current ones. She does it quickly, but obviously with a lot of experience - she has yet to bruise or hurt me in any way.
Staff and Kelli are great! Results are perfect!
Lindsey was very approachable. She explained each procedure in great detail. Gave her opinion of the treatments. I felt that she really wanted to help me make an informed decision that I would be happy with, not just trying to get another repeat customer.
I am extremely happy with the results of my rhinoplasty. Dr. Mason did an amazing job! His work is beyond perfection. The results of my rhinoplasty was beyond perfection. Dr. Mason and staff provided great care and exceptional service. I am extremely happy with the outcome.
Everything from my consultation appointment to my surgery day to my post op follow ups went extremely well! I was so appreciative of Dr. Mason’s input on what procedures I truly needed for the outcome I wanted. Working behind Dr. Mason is a very talented, professional and personable staff. I cannot think of one single change or improvement I could possible recommend!
Dr. Mason is always tentative and listens to my concerns and takes the time to give me solutions to any issues I have.
Lindsay always takes the time to ask me lots of questions- what is working? What isn't working, etc. Then, we work together to develop her plan of attack on my wrinkling, aging face. She understands that I do not want to look like I am twenty. I want to look like a well-aged fifty year old woman.
Kelli does a great job and the results always meet or exceed expectations.
Kelli is so enjoyable to see in the office! She visits with me so she can see where I need treatment based on my expressions. She's amazing!
Dr. Mason is a highly skilled and conscientious surgeon. My results are better than I expected and I’m so glad that I chose Southlake Plastic surgery. I wouldn’t trust my body or health with any other surgeon! I’m so happy with the tummy tuck and leg liposuction procedures that were performed! I hoped for, but couldn’t envision the fantastic results from the surgery, including my perfect new belly button! My body confidence is through the roof and I am looking forward to my 6 month appointment to see the difference between my “before” and “after” images. Thank you Dr. Mason!
Lindsay is so knowledgeable and takes the time to explain everything! Totally totally love her and would recommend her to everyone! I felt like everyone was so kind and made me feel so welcome, as they ALWAYS do!
Dr. Mason and the entire staff are incredible! They prepared me for what was to come and checked on my progress regularly during recovery. The result of my surgery exceeded my expectations exponentially and I am beyond thrilled with the results. The pain and discomfort wasn’t a fraction of what I thought it would be.
Was able to meet with the actual doctor and the staff treat you like family. Great communication with me through the whole process.
Dr. Mason and his staff were extremely attentive and thorough. From the initial appointment booking to the actual breast augmentation discussion I felt comfortable and in good hands. Excited to book my surgery!!
My consultation was very focused on what my goals were and covered very specific options available to me. The entire staff is patient and kind, while also being highly informative.
Lindsay is very professional and I get great results! I feel great about myself.
Very nice from the minute I walked in the door. Very thorough and understanding of my needs.
Great work. Wonderful bedside manners. Really cared about me and the outcome of my surgery.
Great job, personable, listen to my concerns. [Single best thing is...] friendliness and honesty.
Everyone was very patient and friendly. They did not rush. Took the time to answer all questions. Just a very good and personable visit.
Doctor listened to my concerns. He explained the procedure & expectations thoroughly. Follow ups have been thorough with a focus on satisfaction.
Thought Dr. Wan very knowledgeable and personable. Loved the office and staff.
The staff was amazing and made me feel very comfortable. Dr. Wan was upfront and honest with me in her opinions of my case. I believed that she had my interest at heart and wanted to ensure the best result for me. If in the future, I need something I will most definitely come to Dr. Wan.
Lindsay is the BEST! I feel that, not only does Lindsey do the best possible job administering product, she's also very personable and professional.
Lindsey explains the benefits and limitations of the different fillers and her explanations are thorough and helpful. Facility and practitioners using best practices not only for cosmetic treatments but also in prevention of the potential transmission of the China virus. [Single best thing is...] The filler has helped to minimize wrinkles and smooth the lines around my mouth. The botox always helps with crow's feet around my eyes and ophryon. Looks much better now!
Dr. Mason was extremely thorough in his explanation of what he felt would be my best option to achieve the results I am wanting, and needing. I felt he was willing to take as much time needed to answer all questions and concerns I had. I love his bed side manner, very personable and not the least bit intimidating which made me feel very comfortable during consultation. Also love the staff, very warm and welcoming!!
Dr. Mason is one of the best doctors on the planet. He is kind. He listens. He really cares. This place is not just a volume clinic but rather a place like Cheers where “Everybody knows your name.” He is also a general surgeon and able to do more than other plastic surgeons. Multiple family and friends are clients and all are extremely satisfied with the results and the entire staff.
Lindsey is the best! I won't go to anyone else! Lindsey is highly educated and has studied and achieved many areas of expertise- her expertise results in excellent results consistently with every treatment. She is an excellent resource for information and welcomes all questions with thorough answers.
The staff is very friendly and helpful. The doctor is very friendly and knowledgeable. The location is easy to get to. The staff and doctor make sure you are very comfortable.
Lindsay is a joy! Puts her patients at ease and is extremely knowledgeable. [Single best thing is...] Increase in overall self-esteem and learning more on how to enhance my given facial features while keeping a natural look.
Lindsay listens intently to what I am aiming for and delivers successfully every time! As experienced as she is, I really respect that she continues to take courses in her field to learn the latest & greatest about injecting/products. She doesn't oversell and takes an honest approach to suggestions when asked. She performed a new technique on my lips that she recently trained on and I love the way my lips look - I feel like I have a permanent lip liner with my filler!
She was attentive, knowledgeable, and an absolute gem. Her demeanor was professional and she makes you feel so comfortable. I so appreciated her! [Single best thing is...] Soft skin. Feels remarkable.
So happy I chose Dr. Mason for my procedure! Love the results and he has the best bedside manner!
Lindsay is a master at injecting Botox that looks completely natural. She has such an engaging personality and listens to what you are saying. Takes 10 years off my face...completely natural looking!
The most sweet person ever. Very successful treatments. Most say she keeps my smile on my face. I will love for her to be cloned! Lol very professional, makes me feel valued! I can see the pride on her face for the co she represents. Always eager to go above and beyond my expectations. Wow, they should be proud to have her as part of their team. Go Lindsay! [Single best thing is...] Ending results, she is so accurate with her plan, very effective.
Dr. Mason is very thorough and professional. He explained everything clearly and made sure I understood.
I love Kelli and will come back and have referred her!!
Excellent doctor, excellent staff, very happy.
Lindsay is always a perfectionist in doing my Botox injections. Looks back at prior photos and makes sure to question exactly what I want.
Each step of the procedure was explained and explained what she was going to do before moving from one area to the other. She checked in frequently to make sure my comfort level was still acceptable. This was the best and most extensive laser treatment I have ever received. I don't think she missed any area and she went back over a few areas that needed extra attention. I really appreciated that.
Staff was friendly, I felt like I was safe in the environment (COVID related) and they were efficient and kind!
Very professional and a great job I am very happy.
There are not enough stars or words to express my satisfaction! I have never been disappointed and always enjoy my visits! [Single best thing is...] The professionalism and honesty!
Kelli is always very helpful and honest she always does an amazing job and I am so happy with my results every time!
Kelli made sure I was happy with my results and explained things very clearly to me as to how she felt my results looked.
LINDSAY is AMAZING! She is so thoughtful, she helps you navigate a sea of options and takes her time to really hear what you need. I will never go to anyone else. I don't have caveman eyebrows anymore!
Made me feel comfortable when it could be awkward getting this vaginal procedure.
Lindsay knows exactly where I need improvements and the results are always awesome. [Single best thing is...] Results.
As always, Lindsay is professional, informative and overall wonderful to be around. She's makes the experience as enjoyable as it can be. Again, Lindsay is informative and honest. I leave the procedure up to her based on her professional opinion and what she thinks is needed or avoided. I love that about her. She's trustworthy. She's not there to just sell me more procedures.
Kelli is a complete professional and a wonderful person. She loves what she does and it shows on every visit. [Single best thing is...] My cheeks! Love them.
Very friendly an took the time to go over every detail with me. Would definitely recommend them to everyone!
The entire staff was very friendly. Dr. Wan was very thorough and answered all my questions. Took her time and did not rush me. The nurse was awesome in helping me try on different sizes. The process of going over the financial part was great. Gave me many option and very helpful in trying to find a date that works best for me :)
I recently moved from Orange County, California where everyone male or female has procedures done to enhance, maintain, or even change their appearance. It's performed for personal or business reasons. I was apprehensive doing it in Texas thinking when I visit family in So Cal, I will continue with my doctor. She is world renowned with an office in Newport Beach and Los Angeles. I cannot tell you how satisfied I am. Kelli is terrific! She is a perfectionist but still tries to manage expectations. I have been there twice to see her. Both she and Christy are so kind. I feel liked. Sincerely liked. I had my cheekbones done and Botox. It looks natural but so much better. Kinda gives me confidence. I'm recently divorced. My exwife said very hurtful things I didn't know she felt about my appearance. It no longer matters, but I wish she could see me now.
Quick and friendly service. Always love seeing Kellie, such a sweet smile and professionalism.
Kelli is the best! Her desire to accomplish what you want to achieve is her priority and it's what makes her so good at what she does. Her knowledge and experience are equally matched by her friendly and welcoming personality. Kelli has smoothed out the 11 lines on my forehead perfectly. I'm so pleased with the results.
The time taken to address any questions, concerns, and realistic outcomes was more than I expected and the time taken during the consultation was the determining factor for my decision to move forward.
The staff is very friendly and everyone is very helpful and works with the patient. You get a warm welcoming feeling.
Lindsay is extremely friendly and professional. She did a thorough consultation and gave me great advice. The treatment result is excellent! Painless procedure.
Lindsay is always so kind and patient. She makes me (as a patient) feel like my concerns and needs are very important. I feel more confident.
Lindsay is amazing!!!! Results are amazing!
Personable and did a great job. [Single best thing is...] Kindness of Kelli and advice.
The procedure was painless and very quick. Very pleased with the step by step information during the process.
Kelli is awesome and did a great job, as usual! Result was just what I was looking for - a refreshed, natural look. Kelli did a perfect job!
She was very friendly and informative and had understandable, clear answers to all my questions.
Lindsay is personable and patient and takes the time to review all options. She is highly skilled and knows her products. The injections sights healed quickly with minimal bruising.
Lindsay is an artist. She's amazing at her job and always making my face look better than when I walked in! Everyone always says how rested I look and what kind of makeup I have on... even when I'm not wearing anything!
Lindsey is very patient and sweet. She explains everything to make you feel comfortable.
As always Kelli was wonderful! My forehead will be smooth again.
My experience and visits are always above par all the way around! Great results with a conservative approach.
The staff was so helpful and sweet. They answered any questions I had and made me feel very comfortable. Great experience!
Sonia was caring, gentle, effective, and thorough.
Lindsay is always very good, she is never pushing to do more than I ask, helps me find deals and coupons at every visit. Botox is painless (for me) and results are subtle.
I am always highly satisfied! You guys have the best office and the best staff! I love the girls! They are all amazing! The whole experience is great! I am so happy to have found you guys a few years ago!
Kelli is great. Her results are excellent. [Single best thing is...] Quick and effective results.
She is kind and caring and always does an amazing job! I look so much younger and so healthy after the treatment.
Dr. Mason and all of the staff were very kind from the moment we stepped into the office. Each visit they listened to concerns, questions and my desires with intent to make the experience pleasant. Another plastic surgeon recommended me to Dr. Mason and I am very pleased I came to visit. In fact, Dr. Mason was much more grounded and easy to work with for my surgery. I plan to refer others to Dr. Mason in the future. Dr. Mason was very open about my procedure and calm personality. He didn't try to show off but very knowledgeable. The staff was very welcoming.
The outcome is exactly what I hoped it would be. I didn’t have any complications. Dr. Mason is so nice and made the experience stress free.
Loved the physician and the staff. Worked with me to expedite my surgery. All around great experience.
Dr. Mason & the entire staff were excellent during my transition from beginning to end. I felt welcomed every time I walked in the door. I highly recommend Dr. Mason, he changed my life & I look fabulous!! Thanks y'all!
Dr. Mason and all his staff are extremely professional and caring. They made me feel safe and confident during the entire process.
First, Dr. Mason was very clear upfront of what my expectations should be. This included the pre-op, the surgery itself including the hospital stay, and the post-op recovery. Second, I made sure I was committed to the plan he had for me. I felt I owed it to him to be a participant in the process not just a customer. My outcome was as expected, excellent. I would always highly recommend him.
From the moment you walk in the door the staff was professional, friendly, and helpful. I had gone to another surgeon and had the WORST expierence but Dr. Mason and his staff were absolutely amazing. I left the consultation feeling great and ready to schedule my surgery.
We cannot say enough about Dr. Mason and his staff. Everything about them is exceptional! Beautiful results and nothing but top notch care before, during, and after!
Dr Mason and the staff are amazing. [Single best thing is...] the process was amazing
Excellent doctor. Great communicator before and after procedure.
I appreciate and trust Lindsay's experience and expertise. She is honest about the procedure and what she thinks I need based on what I tell her. I'm confident the result will be what I want. It was exactly what I expected.
The result of my rhinoplasty was amazing. Dr. Mason's work is perfection. Dr. Mason and staff were extremely nice and caring. I had an excellent experience.
Lindsay knows exactly where I need filler and the best one for me. [Single best thing is...] Fuller & higher cheeks and fuller around my chin.
Lindsay is an excellent RN. She is thorough in every aspect of my treatments. [Single best thing is...] Lindsay's attention to my needs and comfort during my procedure.
Dr. Mason is so skilled and so kind! All of his staff are wonderful. Beautiful results and excellent customer care!
Yes, patients are treated with respect and professionalism.
Everybody I came in contact with was extremely professional. The doctor and her staff were very informative.
Assessed for needed injections and she targeted the spots needing to be addressed. I see the results and she did a great job injecting the areas that needed addressing. Sounds redundant but she had never seen me before. I was elated at the results! Exactly what I expected. I did not pay her for treatments that were not necessary.
I'm very happy with the results Dr. Wan gave me. I am also pleased with how my over all procedure went. And I am grateful when I thought I wanted bigger boobs Dr. Wan was very very knowledgeable in what would be perfect for my size and I can say I'm extremely happy I listened to her size recommendations. [Single best thing is...] I now have boobs!!! And the confidence that it gave me back is amazing.
Level of explanation of procedure and what to expect after surgery.
I love Kelli! She is always kind and professional! [Single best thing is...] Fast results.
Lindsay is an absolute sweetheart; besides being so knowledgeable! I had utmost confidence in her administering my Botox. :) [Single best thing is...] I love the attention the office staff gave me. And my wrinkles are disappearing.
Lindsay is very thorough, and saves all pictures from the last visit. It makes her extremely precise in measuring how much Botox to give. [Single best thing is...] Lindsay is SO good at what she does, and I appreciate the ice before the shot to help with the pain.
This is the first time I've been unhappy. I felt like the appointment was rushed because she was behind. I didn't ice the injection sites the way I normally do. I believe this contributed to severe bruising on my eye.
Kelli is genuinely concerned about her patients and it shows in everything she does. She interacts with you as though you're family. She really wants you to get the results you want and explains how she can help you achieve your goals. She's the best!
Quick, easy procedure with great results. [Single best thing is...] On time and fast.
The doctor, the staff, we have had other surgery’s in the past there and totally trust Dr. Mason and his staff’s.
Dr. Wan gave a very thorough explanation of the surgery to be performed, and was very knowledgeable. She answered and all questions that I had. She made me feel confident to move forward with the surgery.
Kelli is awesome! Her knowledge and expertise of the face is great. I also love her personality and demeanor. It was my second visit, but I recommended her to a friend after the first. After having bad procedures in the past, it was refreshing to find Kelli. She took the time to understand my concerns and did what works best for my face.
Loved Dr. Mason and the entire staff! He was so informative and took his time and answered all my questions and concerns!
Yes, Lindsey is always so thoughtful and knowledgeable about any treatment or injections i am getting. [Single best thing is...] Everyone I encounter after a treatment always tell me that I look young.
Lindsey is the best!! She know what she's doing and makes it fun at the same time! [Single best thing is...] The results for sure! Bye bye wrinkles!
I am really happy with my Botox. I have had Botox before and this was the best experience and results.
[Single best thing is...] Accomplished what I desired. Kelley is great. She listens to my needs.
Kelli was great, kept me informed as to what she was doing the whole time. The results that I wanted were achieved.
Look worst than before surgery. Smaller than before surgery. Sagging more than before surgery .
Lindsay is very talented with her fillers. Her lip injections and cheek injections are very natural. I like and feel comfortable with the staff without high pressure sales.
[Single best thing is...] Results were great! My crows feet are disappearing. I will be back to see Kelli! Kelli is awesome and really tries to give her patients the best possible choices and experience. She made me feel comfortable since I had not had Botox before. She explained everything very thoroughly. She is the best!
[Single best thing is...] My results are even better than expected. I wish I had done it sooner. Glad I used Dr. Wan. She was highly professional and knowledgeable. She was very patient and available and approachable for questions or concerns. I felt like she cared about me and my concerns regarding the procedure. My healing has been amazing. She did a fantastic job with minimal scaring.
Dr Wan and the entire staff are dedicated to providing the best care to each patient. My healing time took longer than most and Dr Wan was very supportive and caring. I would highly recommend Dr Wan! The best thing was the care and support from Dr Wan and the entire staff.
Extremely satisfied with there level of communication, planning all the way through to the actual procedure. [Single best thing is...] Everything happened as it was outlined to me with no surprises. Makes things more comfortable when going into surgery
Dr. Wan and her team are all so friendly and caring. I felt at peace the moment I walked in the door for my consultation. On the day of my surgery, I was well taken care of prior to my surgery and all throughout my post-op. I am so happy with the results. My surgery went great and the results are better than I hoped for. Dr. Wan is an amazing surgeon with a real gift. I have already recommended her to several of my friends and would recommend her to anyone looking for a plastic surgeon.
Office staff is very courteous. Lindsay is wonderful at what she does and is a great listener and gives great feedback. Not pushy!!
Pleasant, fast, would prefer to have Botox drawn up in front of me, as I have had before. [Single best thing is...] Fewer wrinkles.
Lindsey was informative, honest and gave me good advice based on her expertise. The procedure gave me the results I wanted.
[Single best thing is...] Kelli took the time to assess the situation. She took her time and worked very hard to create a masterpiece. Tiara wearing Kelli Pressley is absolutely amazing!!! She did an awesome job with injecting filler in my lips! I'm so happy with the results. Thank you Kelli so much!
[Single best thing is...] I now have a cute nose! :). All aspects were well done, including pre-surgery visits and follow up visits. Dr. Wan clearly took great care to analyze my situation and create a good result.
Kelly is personable, able to explain what, why and where fillers/Botox should be placed and doesn't try to pressure or over sale products/procedures. I did not know that just a small amount of Botox could be used to lift the corners of my mouth to make me look less grumpy.
Everyone from front desk staff to Doctor have been consummately professional, courteous and thorough in explaining the process every step of the way.
Well organized staff. Questions were honestly answered. I had previously been to the med spa and was thrilled with BBL procedure. Had my third treatment after meeting with Dr. Mason. Ashley is a big asset to the practice. I would not have even made the appointment without her recommendation.
My experience was extremely and highly satisfying, and I attribute that to Dr. Wan. My husband and I came in with limited knowledge and certain expectations and Dr. Wan provided us with education, confidence and excitement. Dr. Wan empowered me to make decisions that would boost my confidence tremendously. I have continued to research other patients on the internet for their results, experiences and recovery and I am confident I received the best I could ever imagine! Thank you Dr. Wan!
All stages of my consultation were pleasurable from my first call to check in all the way to my consultation
Treatment always improves my skin and dark spots. [Single best thing is...] Results.
Lindsay Van Meter is a knowledgeable injector. She spent time listening to my concerns and also educating me on anatomy and the inner workings of Botox. I travel from Houston to see her and will continue to as long as I have this procedure (or any skin procedure) done. [Single best thing is...] Increased confidence.
She is great and what she does. She explains what she is doing throughout the process and the next steps as a follow up. She is very thorough. I would highly recommend her. [Single best thing is...] It did not hurt.
Dr. Wan is just an amazing physician. Her bedside manor is unmatched and her surgical skills are god like. So so so impressed with her talent and yet how incredibly down to earth and humble she is.
Beautiful results. Exactly what I asked for.
Lindsay is excellent at her craft, I get so many compliments on my skin... no one suspects I've had anything done! Best thing I can say is I love it!!!! I've had friends tell me I look as if I'm aging backwards!
The results were as expected with a natural looking outcome. I had no pain and did not take any pain medication. I was also able to return to my social activities within 10 days. After losing 40 lbs my face lost it’s support as well, the fat. My face is now fuller following the fat transfer. I must also say my neck is a thousand times improved with the neck lift/facelift.
Lindsay is knowledgeable and friendly, puts you right at ease and the procedure was the most painless I've ever had with no negative after effects and great results! The absolute best experience I've had. Christy was amazing at getting me scheduled right in and there was no wait at all, quickly in and out and enjoyed the friendly staff :) [Single best thing is...] No downtime
Dr. Mason and his staff were very knowledgeable and made me feel comfortable in the consultation.
Love my results and the experience with Dr. Mason
Kelli is great and does a wonderful job. The treatment results exceed my expectations, and Kelli has exceptional customer service skiills.
She is so personable and professional. I was completely at ease I would highly recommend her. [Single best thing is...] Her. She was awesome. Down to earth and very interested in what I wanted
There procedure went just as promised. It was great. Kelli was excellent and very professional.
Very professional, explained every step of the procedure and love the results. Love looking 10 years younger thanks to the Kelli's advice on Botox.
Lindsay is so professional, yet she has a way of connecting with you that makes you feel so comfortable.
The staff was extremely friendly, knowledgeable and great follow up. Dr. Mason took the time to understand my concerns and explain the procedure thoroughly. The outcome of my surgery was better than I expected. I am very happy! [Single best thing is...] The outcome was perfect!
Lindsey really listens to my needs and helps make me look naturally more youthful. The staff make you feel so comfortable.
Kelli was professional and patient, precisely what I needed considering it was my first time and I was very nervous! [Single best thing is...] I loved the consultation! Kelli answered all my questions (even the dumb, anxious ones). I'm so pleased with my results and have recommended her to all my friends!
Easy, no fuss no mess and great results
I feel that my surgeon and his staff are the best. The results of the surgery exceeded my expectations. I would recommend Dr. Mason to anyone. The results exceeded expectations.
Lindsey is always professional & does a great job! Super sweet too!
Excellent patient care experience, very competent and friendly staff, very pleased with the results
Lindsey knows exactly what I need to make me look my best. She is also very gentle and kind
Kelli was awesome in listening to my needs.
Kelli listened to my concern and treated accordingly. Easy in and out.
Kelli was very detailed and knowledgeable. She gave me the opportunity to ask a lot of questions and explained all of them easily. I felt very comfortable thru my procedure. Kelli delivered a great customer experience as well as excellent results.
Dr. Mason took his time with me, and consciously evaluated my situation, and answered ALL of my questions and concerns! Truly helped make my decision in choosing a surgeon for my procedure!
After NO CALL from management last week regarding the thousands of dollars spent between myself and the people I referred to Southlake Plastic Surgery, I will just take my experience to Google Reviews.
Very proficient & friendly. Answered all my questions.
I appreciate that Lindsay takes time to analyze my face to get the best results. She is kind and professional. I wouldn't go to anyone else.
Dr. Wan took a lot of time to explain the procedure to me before I decided to have her do the surgery. She was very cautious and had me come in often to check and make sure things were going well, Most importantly, she did a great job and I was very pleased with the outcome!
Kelli did a fantastic job explaining the different fillers and giving me the results I wanted. Quick and easy - she's such a pro! Love her! Practically painless.
Friendly staff and Dr. assistants. Pre-op and post-op care was clear and efficient. I’m happy with the results. Dr. Mason did a great job in improving my tummy. I’m thrilled. Thank you.
Lindsey is fantastic. So professional and always does a wonderful job. Quick, but caring, the perfect combo for a busy person needing her holiday Botox! [Single best thing is...] Lindsey's ability to listen and deliver.
Lindsay is amazing and very caring!
Lindsey makes me look very natural when she injects Botox and Juvederm injections. She makes my lips look fabulous. No one "thinks" I had anything done just look rested and young.
Friendly, welcoming staff. I felt that Dr. Mason explained everything very well and answered my questions, I never felt rushed at all. Very pleasant experience.
Love Lindsay. She knows what she's doing. She's sweet, and personable. Helps me with my insecurities...lines, wrinkles, aging.
Kelli is amazing at procedures as well as bedside manner. I would highly recommend her to anyone!
Lindsay really explained everything very well and made my first Botox experience so comfortable and great!
Super sweet and friendly, very knowledgeable. No wrinkles
Love Lindsay. She is so knowledgeable, kind, and so fun to talk to and learn about new products. She never pressures you.
Results are great, office is very clean and pretty. They pay extra attention to you to make sure you are satisfied. I look less tired!
She was great at informing me about the product(s), which I have never used before. I really like the results more than I thought; I could tell a difference.
Everyone is professional and makes you feel at home. No pain and instant success.
From my first call to the office, I was blown away by the entire staff. Kim, Nichole, Courtney, Pam, and Dr. Mason all went above and beyond to make this procedure and my recovery as easy as possible.
Lindsay is always on time, very informative, answers any questions I may have. She also is very aware of the specials being offered making sure I know in case I would like to take advantage of them. She does a great job each and every time. Everything is great.
Lindsay, She made the process so easy! She constantly replied to my messages and made the process so smooth. So thankful for an injector like her.
This was my second surgery with Dr. Mason and he is the best. I travel from OKC to have him do the surgery. Plus I have had him do surgery on two of my wives. I highly recommend him. He is the consummate cosmetic surgeon.
The front staff and Kelli are awesome!! So nice and polite. Kelli is so knowledgeable and easy to talk to. I am so glad I found this office!
Lindsay is fantastic! She makes everything fun and is amazing at her job!!! The best compliment I ever received was because of Lindsay, a girlfriend of mine who I haven't seen in 15 years said to me that I look as if I'm aging backwards!
Kelli is gentle, knowledgeable and a very valuable asset to your spa. The results are beautiful and seeing Kelli is a Bonus.
Comfortable with the doctor and nurses; doctor took his time to answer my questions; doctor did not try to push me into having procedure until I need it
Kelly is very good at her job and has a fantastic personality great person. On time.
The whole experience was amazing. The staff is extremely professional and made a process that can be nerve racking, extremely easy. They explain everything to you as they do it, are very prepared and take extremely good care of you.
Lindsey was AMAZING! Extremely thorough in her explanations before, during and after the procedure. She even contacted me the next day to check on me!!
Kelli is so knowledgeable and I trust her with my fillers and injections. Love the volume in my lips.
Dr. Mason and his staff are second to none! Their compassion is evident from the second you step into their offices. Dr. Mason answers every question with kindness, patience, and sincerity. He is a world-class surgeon but you would never know it by his demeanor. I have never met a surgeon without an ego until now. Dr. Mason truly cares about making sure you are completely satisfied with your results. He is a world-class surgeon. I reviewed so many photos prior to my procedure. My post op results are so much better. Not much bruising and his technique will certainly leave minimal scarring.
Dr. Wan put me at ease and explained everything in so much detail so I knew exactly what to expect good and bad. She gave reasonable expectations and was honest about what she could do for me.
Dr. Wan was very informative and gracious in her approach to let me know how she would go about the procedure. I feel totally confident in her skills as a surgeon and that I would be pleased for her to conduct any surgery I may desire.
From start to finish, my experience was absolutely positive. Dr. Mason & his staff make you feel like you are the most important person around. Their focus on my care was top notch...definitely worth the 3 hour drive!
Lindsay is so knowledgeable, prepared and thoughtful. I can tell how much she loves her job and that spirit is contagious! Would never trust anyone else with my Botox/filler. No pain, great results!
I had a very positive experience at Southlake Plastic Surgery with Dr. Wan. I was looking to get a breast augmentation in a very short time frame and Dr. Wan was able to accommodate all of my needs. It was also my first time getting cosmetic surgery and Dr. Wan was very knowledgable and caring throughout the entire process. I knew during my consult that I could trust Dr. Wan to deliver the results I wanted. More importantly, she made feel very at ease and comfortable from start to finish. Dr. Wan made sure to take good care of me post-op by working with my busy schedule to bring me in for follow-up visits. I couldn't be happier with the results. I highly recommend Dr. Wan!
Kelly is always very thorough and makes sure we are in agreement about the procedure to be done. Professional and cheerful team.
Dr. Mason makes everything seem so easy. I knew what to expect and was very comfortable from start to finish. Recovery is a breeze and results awesome.
Lindsay is amazing and comforting. She doesn't ever overdo anything. My face looks natural.
Dr. Wan has taken very good care of me. She took time to get to know me prior to surgery and is a very caring doctor. Her nurses and office staff are also amazing!
Dr. Mason was very thorough in his explanation of my procedures. During my consultation, Dr. Mason listened to my concerns and was able to determine a way to help me achieve my desired results thank you, Dr. Mason!
Lindsay goes above and beyond to make sure you feel comfortable and confident with the procedure. The results were exactly what I wanted.
Professional, compassionate, cheerful care by physician and all staff I encountered. Dr. Mason is simply a good human being that seems to want the very best for his patients and he must treat his staff the same as they all reflect his commitment to excellent care. The results have been an amazing experience!
Lindsey is the best at fillers. Expert application.
I've always been made to feel very comfortable the staff is wonderful and reassuring
The doctor and staff were very nice and professional. The doctor is very down to earth and understanding. I feel confident in the whole team .
The injections around my mouth did not make a difference and the 11 on my forehead is still visible. It may just be the amount but having it done before (forehead and 11) I expected it to be the same as times before. I was unsure about the mouth area but tried it and wish I had not spent that money as it didn't work. Just my experience but the RN Kelli was terrific!
Kelli is awesome! Made me comfortable and was very professional.
Since the results will not be noticeable for a while I am rating my satisfaction based on the experience with Lindsay.
[Highly satisfied] because Kelli is precise, quick and knows exactly the right placement of the Botox to achieve the look I want.
My results are amazing and I'm still healing! Between my results and the service received, there is no question why Dr. Mason continues to receive "Top Doctor" status every year. I've gained my confidence back after having babies and couldn't be more thankful. He is knowledgeable, honest, and thorough. His staff is the best! It's always a great experience each time I step through the door!
Kelli always does the best job for both my Botox and fillers, Very detailed and always makes me look my best.
Lindsay is so patient and always knows exactly what I want!
It was my first time receiving Botox and my appearance after was very natural. Lindsay did a great job, I'm very satisfied!
Lindsay takes great pride in her work and doesn't push you into anything. [Single best thing is...] Higher cheeks and better smile.
Lindsay is great. She always asks about my feelings, results from the last visit, and recommends "tweaking" to get things just perfect. Her knowledge, professionalism, and personality are exceptional.
Lindsay is extremely knowledgeable and personal. She met and exceeded all my expectations. Can't wait to see her again! [Single best thing is...] It worked!
My questions were answered with patience. Felt comfortable with Dr. Mason and all the staff. Knowledgeable and friendly. Also, some of the assistance have had the same procedure and are positive about the results. ;-)
I am mostly satisfied because there were no surprises. The procedure had been explained to me so I wasn't frustrated with unanswered questions. The after-care has been wonderful. The procedure was only 2-1/2 months ago. However, so far I am very pleased that I look more refreshed. People comment on my hair and makeup. They realize that I look better, but there is no tell-tale sign of a surgical procedure. That is a good thing.
Great doctor, also awesome staff. They know so much and everyone there are super friendly.
The staff was great! Super helpful and informative. Dr. Mason did a great job- I was very pleased with my results and his care post surgery.
I have knots in my face where fillers were put. For 4,000 dollars, I was hoping for a little bit better outcome. It's not horrible but have just never had this happen. She has the sweetest personality and I really liked her.
Lindsay was very educating and thorough. She didn't judge on financial concerns and was real about what we could do today to achieve my desires. I felt safe and at home.
Kelli was professional and confident. She's not too aggressive with the Botox for crows feet and frown lines. She's highly skilled and organized and made me feel like I was in very capable, safe hands. Huge improvement in wrinkles within 1 week
Kelli is amazing & everybody that works there is so friendly! My lines are smoother!
Lindsay was extremely personable, but she also truly listened to what I wanted. I appreciated her picture examples, and I liked that she had me frown each time before doing an injection. I think it really let her do the exact right amount. in addition, no bruising!
I was highly satisfied because I feel I am in the best of care, when visiting Dr. Mason's office. Lindsay takes her time, and assess the situation, she give you options, she listens to your concerns, she provides solid feedback. The way it gives me a fresh look, I look rested. Plus I Love Lindsay, just seeing her smiling face makes my day.
Kelli knows just what I need and does a great job. Accomplished everything I wanted.
I was in Texas for meetings and they got me in the same day. Lindsey did a great job and painless. She did exactly what I asked for and it looks great. I will definitely be back again when I'm in Texas which will be soon. Thanks again
Customer service was amazing from the entire office staff. My cosultation with Lindsey was the perfect mix of professional and personal. I am beyond thrilled with my results. I feel like years were instantly taken off my face.
I can't say enough about Lindsay. I was nervous having seen some poor jobs with filler.. she was very patient, listened carefully to my desires and did a fantastic job! I am so very pleased and will not consider going anywhere else! She is the best! Thank you. Very natural looking.
Lindsay is the absolute BEST!!! I will only see her for all of my Botox and filler needs! Lindsay was the best part by far, she made the procedure completely painless. I've had Botox in the past and it hurt and I had swelling. I had absolutely no pain or swelling when she preformed my services.
Whether I see Kelli or Lindsey, I ALWAYS leave feeling better than when I walked in and completely satisfied with treatments. I would not even consider going elsewhere, everyone here is the best there is. [Single best thing is...] Confidence and not having to worry about results of Botox or filler, and the anticipation of the end result is almost as fun as the visit!
Lindsay is so helpful and knowledgeable. She always knows what the best course of action is as far as Botox for me is concerned. I trust her opinion, and I always love the outcome. Fewer deep wrinkles under my eyes.
Lindsay is the BEST! As always, my appointment was easy and painless. My face looks great and when I saw an old friend from college recently. She said it looks like I'm aging backwards! Don't think I've ever gotten a better compliment!
I am satisfied because Lindsey is a good listener, she seems to really care about her patients. She is very knowledgeable about the products and informs me of events and specials the office has.
[Highly satisfied with] the product and Kelli! I love the staff and Dr. Mason is great as well. Botox has helped with migraines and frown lines. I believe I also received a filler. It's been great for self confidence.
Dr. Wan and her staff were amazing. They constantly kept me informed all the way up until my surgery day and after. Dr. Wan is a perfectionist and goes above and beyond to make sure of what you're wanting and that you're 100% satisfied. I had complete trust in her and the Anesthesia team the day of my surgery. I would highly recommend Dr. Wan for anyone looking for surgical reconstruction! I couldn't be happier with my results and I have so much more confidence now!!
Explaination of what was to be done was spot on. Dr. Mason's bed side manner is great, he makes you feel comfortable of what is going to be done. Results are beginning to show and I am happy with the results.
Excellent experience. Awesome staff. Pleasure of a visit. I look better :)
It was a wonderful fabulous visit! Love Lindsay and the entire staff! [Single best thing is...] Youthful appearance!
Dr. Mason is highly skilled and incredibly kind. The results were amazing and the recovery was easy. I would recommend Dr. Mason and his entire office to anyone considering surgery or even to get a consult for his opinion.
Uneven jaw injections. Not enough product around month.
Lindsey is so informative and listens to what I wanted to do
Everyone there is highly trained, highly invested and committed to providing top notch care. Dr. Mason as well as his staff are always very friendly and have demonstrate that their top priority is providing the client with the highest quality care. Can't imagine anyone leaving the office with out complete satisfaction!
As always, each and every time I come to the office, the customer service and skill sets of all the employees is absolutely sterling and above board!
It was an amazing experience from the beginning to end. Easy scheduling with upbeat front office that was followed up by an incredible result. Kelli knew precisely how much Botox and exactly where to put it. I've been doing this for over a decade and wish I would have come here sooner. My results were by far the best I've ever had! I'll never go ANYWHERE else.
Dr. Wan went above and beyond to make sure my safety was her number one priority.
Dr. Mason has a wonderful manner about him. He is so knowledgeable and he LISTENS. I was very specific in the desired outcome of my breast lift and augmentation. Dr. Mason NAILED IT! I shouldn’t brag but they are PERFECT. The level of care from Dr. Mason and his wonderful staff was hands down the best I could have ever asked for. On the internet there are site after site listing a thousand things you need after your Mommy Makeover. I wasted my money. Dr. Mason provided me with everything I needed. When my husband got there to pick me up after surgery and was getting his instructions, Dr. Mason’s staff explained to him that while the surgery I had was elective, it was most definitely major surgery. Had that nurse not told him that, he would have left me to try and care for myself because he thought a tummy tuck, breast lift and augmentation was just routine lol. I recommend Dr. Mason and Southlake Plastic Surgery to everyone. My next procedure will be through the MedSpa. I am a Dr. Mason patient for life!
Dr. Mason was very patient and knowledgeable. He cleared out all my doubts about my surgery. And explained all my options.
Kelli is a loving charm, very detailed and my results are always fabulous.
I feel like family. I love everyone at the office. Christy and Lindsay are amazingly kind and friendly and just awesome people to interact with.
Lindsey is very knowledgeable and very patient orientated.
I've been coming to Southlake Plastic Surgery for about 10 years. I have always been very happy with the care I've received. Lindsay does a fabulous job and listens to exactly what I want. [Single best thing is...] I feel better about the way I look!
Staff was extremely friendly and welcoming. Dr Mason thoroughly explained the procedure, post op course and what the expected outcome was and was NOT (very helpful with expectations). He took time to discuss several future procedures I am considering. He was kind, professional and I left with the comfort that he is extremely knowledgeable, experienced and cares about his patients.
Dr. Wan was pleasant to work with and also very open to any questions I had.
Kelli perfected my desired outcome. My facial lines were softened and look much better.
Dr. Wan was very patient with me and really listened to my concerns. She was cautious with my health and she did a great job!
Everything was explained very well and I was taken back right on time for my appointment. Kelli is so easy to talk to and answers every question with care and compassion. It's obvious that she enjoys helping people and is excellent in her field.
Lindsay was very knowledgeable, honest and very likable. [Single best thing is...] I really liked the outcome.
The office was very supportive and sincere. I’m a very private and modest person and they listened and comforted my fears
The office is always professional! Lindsay is awesome. She is highly skilled and is so sweet!!! I definitely would recommend her and the office for any cosmetic procedures. [Single best thing is...] Not over done!!! Natural.
Very detailed info given to manage expectations
Kelly is fantastic. I have been seeing Dr. McAnalley since 2016. Kelly provided equally skilled Botox services and I couldn't be happier! Appointment scheduling is a breeze and I'm so thankful for such a great experience. Changing Providers is always difficult but it was absolutely seamless switching my care to your office. The results were the best...it was smooth.
Dr. Mason came highly recommended to me. I was very happy with the result. I found the staff to be extremely friendly, kind and helpful.
Dr. Wan was very friendly. She was attentive and listened carefully to my concerns and gave me realistic exceptions. I felt confident about proceeding with the procedure after the consult.
The staff members were so nice and were highly qualified: Dr .Mason was amazing. I am so pleased and have had a quick recovery. I would highly recommend Dr. Mason.
Lindsay did a great job! Best Botox appt I've had there. [Single best thing is...] No touch ups needed - very happy with results and my ability to still move my eyebrows!!
I loved the staff. Everyone was so caring and professional. Dr. Mason made me feel at ease about it all.
Lindsey takes the time to discuss exactly why she injects in the locations on the face. She showed me pictures from one year ago and it really reinforced my decision to continue getting the treatments. Additionally, she tells me about new advancements in other procedures and treatments. But I never feel like she is trying to sell me hard on other items (which is a problem many of my friends have with other Med Spas.) [Single best thing is...] more youthful look to my face!
Very knowledgeable, answered questions, made procedure painless. [Single best thing is...] Results.
The staff. Unbelievably kind, intelligent and patient. Always smiling, calm and welcoming. Every time.
Lindsey is the best and your staff is wonderful. I love coming there. I leave refreshed and feeling renewed!!! [Single best thing is...] lindsey .....and the price breaks!
Very knowledgeable staff. Friendly customer service.
Felt welcomed the minute I walked in the door. Dr. Wan is so caring and thorough.
The revision looks so much better now after Dr. Mason's revision surgery. He fixed the indention where my old belly button was and made it even with the rest of my abdomen. He also made an effort to pull by current belly button down a bit and it now looks like normal. I am very happy with my results.
Everyone was wonderful and interested in making me comfortable, before and after the surgery and the ongoing followup visits. I especially like Dr. Mason and his personal attention as well as his interest in me as a person. I would definitely go to him again if considering another procedure. Love Nicole at the front desk as well, what a sweetheart!
All the staff and Dr. Mason were extremely helpful and nice. Dr. Mason took his time with me and was very thorough .
Very thorough and knowledgeable. The doctor answered all of my questions and addressed all of my concerns. She made me feel like I was her ONLY patient. Very satisfied and would recommend her to anyone.
Dr. Mason and his entire team makes you feel welcomed from start to finish. Dr. Mason actually listens to your needs and explains every detail.
Dr. Wan and staff very friendly, accommodating, and comforting through the whole procedure.
Lindsey is so professional and advises with truth and heart. I drive from Flower Mound to see her and we have several in our area to go to . [Single best thing is...] It was a nice slight improvement which is what I wanted and it made me feel great.
Treated with respect. Very welcoming and friendly staff. Answered all questions and concerns.
Totally professional in every aspect of my experience.
Kelli is wonderful I'm glad I started with her for my Botox procedure. Good results on my forehead.
Lindsay is a rockstar and did exactly what I wanted and needed done! Great results.
I love the staff!! they are the BEST in Dallas (Southlake, TX) I recommend two friend and they both have a couple of procedure done. We are so in love!
Kelli was super nice and helpful during the whole process. I would definitely come back because of her! I originally booked my appointment with a different office and they were not very caring or nice so I canceled and booked with the Southlake Office because I see it when I drive by often. I emailed with questions and I was answered the very next morning and had my appointment booked right away! I waited no time and everyone was super friendly.
Kelli is easy to talk to and knowledgable. Thank you! [Single best thing is...] helps lift my eyebrows and open up my eyes
Lindsay was informative as to my consultation for coolsculpting and efficiently performed my Botox injection.
There was almost no wait time, the staff is friendly yet professional. Dr. Wan is an excellent surgeon, and listens to her patient's needs.
Love, love, love Kelli! She made me feel comfortable and didn't rush through my appointment. She educated me on the procedure I had done. She is so sweet and a joy to come see!
Dr. Wan and her staff were amazing and friendly. Dr. Wan was extremely knowledgeable and took her time to answer all of my questions and address all of my concerns. I never felt rushed or pressured.
Dr. Mason has a great personality. He is very informative of what he's going to do and what to expect. He and all office personnel are very professional.
I LOVE Lindsay. She is professional, knowledgeable and so welcoming, even when I haven't been in in a while.
She takes the time to explain what she is going to do. I look less tired.
Everyone at this facility was very friendly. Dr. Wan and her staff really seemed to care and reassure me everything was going to turn out great.
I felt fully prepared by Dr. Mason and his staff on what to expect during and post surgery. Everything was clear from payment, to surgery date, to post op care. I felt extremely comfortable with the entire staff. I am so thrilled with my results and am healing amazing!
Dr. Mason takes time to review the procedure and tells you what he thinks would give the result you are looking for. Very knowledgeable staff and great manner
Dr. Mason has wonderful bedside manner and is so knowledgeable and kind. A good friend recommended him.
Lindsay is an excellent nurse. She talked in detail with me every aspect of my treatment and asked for my input and response to past treatments. She is the most highly skilled nurse I've ever encountered.
Love Lindsay. Understands my needs effectiveness
The experience was good but not the results. Looks natural.
Receptionist are friendly and on the ball!!!! But Lindsay....she's a bad ass! I've had Botox at other Dr. offices and she is absolutely the best!!!! I won't go anywhere else!!!! She's a keeper!!!! [Single best thing is...] That I look 5 years younger and it didn't hurt
I am highly satisfied with everything to date. However, I am withholding a "final grade" as I am yet to see the final results of the surgery. At some point after the swelling etc. subsides, I can then render a final opinion. I am still in the healing phase.
Dr. Wan really listened to me before and after my surgery. And she took the time to explain everything to me as many times as I needed to hear it all. Plus my results exceeded any of my expectations! She's thorough and very good at her job.
I am satisfied with my results so far, as I'm still in the healing process. What I truly liked was the staff before, during and after my surgery. The nurses were so nice and made everything more comfortable for me. This meant a lot!
The filler under my eyes was lumpy/bumpy and did not spread evenly. I've normally had great experiences with Lyndsey, and I still think she is great. This procedure however did not work for me.
Dr. Wan was very informative prior to surgery. Really follow up appointments were always with Dr. Wan, double checking status. She is knowledgeable, and compassionate.
Lindsay is an expert! She is professional, careful, knowledgeable and kind. Zero pain, excellent result. She is getting better and better!
Everyone was very nice and considerate. They treated me with respect and kindness. All the information I needed was explained in full detail.
Lindsay is amazing! Always get great results!
I love this office! Sometimes I just wanna make an excuse to come visit and get something done because everyone is just so nice and amazing! Love you Kelli and Dr. Mason! I love my lips! Kelli knew just what I wanted and made it happen!
Staff is always professional and welcoming. Never feel rushed - Lindsay always makes time to chat so the visit is personal.
Dr. Mason and his team are super caring and don’t make you feel pressured or rushed during appointments. I have recommended him to multiple people and would get other procedures done from him in the future. World Class team!
Immediate walk in appt. Kelly Is very knowledgeable and thorough. My lips look amazing. My Botox is working.
Dr. Wan took the time to listen and answer all my concerns. I never felt like she was in a rush. She was very thorough and concerned about the outcome of my surgery. Her staff, especially Sylvia, was very kind and professional! Dr. Wan was the best thing about my surgical procedure. I have worked with many doctors over the years since I work in the medical field. She has excellent bedside manner and very meticulous in her preparation for the surgeries I had. I felt heard when I expressed my concerns and desires. She exceeded my expectations as a doctor and surgeon.
Yes, Lindsay is knowledgeable, professional and understood my needs and my budget.
Lindsey has such a great personality and very friendly. She is very knowledgeable of all the medical procedures and is easy and caring with the injections. She makes my visits enjoyable. I have never used Botox before and was nervous about the procedure. She made me feel comfortable and at ease.
Very satisfied with my doctor, procedure, staff, and ease of location. Cannot say enough about my experience. Would do it all over again tomorrow. The overall look of my procedure turned out way better than I had anticipated. Very satisfied and worth the down time.
Very nice staff and had compassion. It was all great.
Kelli is the best, she has performed 2 treatment on me, fillers & Botox. She knows the perfect spot to lift & fill what I wanted and it lasts a little longer than projected, which is great. Kelli is friendly, explains everything, takes the time to explain and is very professional. The Botox made my eyes look lifted & more wide open. I couldn't be happier.
She made me so comfortable! I felt totally prepared for my first treatment. Her work had amazing results, and she worked hard to help me manage my anxiety during the treatment. The results were better than I expected!
Professional staff, comfortable setting. Highly skilled and personable surgeon. Overall a great experience
Lindsey greets you with genuine kindness and personal attention. She is warm and welcoming. She listens with interest. She pays close attention to detail. She expresses overall concern for one's well being.
Lindsay is amazing always! Staff is also fantastic! I always feel like I'm back to my normal self after my Botox!
Dr. Mason AND his staff are just wonderful. I researched, interviewed other plastic surgeons and then went with Dr. Mason. No regrets whatsoever!
Dr. Wan is warm. Carrying and friendly. Love her personality. Knowledgeable and she studied under Dr. Rohrich.
Excellent communication and follow-up. Dr. Mason was extremely available to address any issues and questions. Results were as anticipated.
New to plastic surgery so I was extremely cautious. Dr. Mason was able to determine exactly what my expectations were for my surgery and execute. I love him and his entire staff for taking such great care of me.
Everyone was very polite and professional and I felt that I received all of the information that I needed in making a big decision such as this one.
Kelli is awesome & good at what she does! Highly recommend her!
Lindsay is wonderful! She explains the procedure thoroughly and makes you feel very comfortable. Look more rested
Every visit is like a treat for myself. Every single person encountered during my visit is genuinely friendly and helpful. They are always consistent.
Received the results I was looking for. Removal of the lines between my eyes.
Lindsay makes the whole experience very comfortable and is very knowledgeable. She answers all your questions and makes suggestions to give you the wanted results.
Sonia is very knowledgeable in her field. I never have to worry about any issues or how I will look afterwards.
Highly satisfied, once again with my treatment. Lindsay is the best and I trust her. From the time you call to schedule, and through to the procedure, it is a wonderful experience. I'll never go anywhere else!
Kelli is amazing. She did just what I asked for!!! I love my lips!!!
Lindsey is professional and exceptionally talented. She cares for her patients
Lindsey always makes sure her patients are cared for.
Explained procedure very well; kept my husband informed and, I feel, genuinely cared about me!
In general, the procedure turned out well. Dr. Mason and the whole staff were amazing throughout everything. Dr. Mason took time to explain and help decide what the plan was for the surgery, after we talked about the outcome I was hoping for.
Everything was beyond my expectations in terms of professionalism and results. Clear, smooth skin.
Lindsey is excellent! She is so thorough, knowledgeable and compassionate! I trust her with my face! The whole team is amazing! The office staff, Kelly, and everyone I come in contact with, are professional and represent Southlake positively! Lindsey gave me the results I was looking for!
I am always satisfied with my treatments
Noses are a difficult surgery. Mine went perfectly and it is straight as expected. Thank you to this tremendous patient focused staff. [Single best thing is...] My nose is straight! Love the staff and Dr Mason...they actually care and hold themselves to the highest standards, expectations and outcomes.
Dr. Mason and all nurses, especially Courtney exceeded my expectations with always answering my questions, the best and most courteous treatment before, during and after surgery I’ve ever experienced and I LOVE LOVE LOVE end result of my implants! I would recommend Dr. Mason to anyone looking for the types of surgical procedures offered.Thank you all!
The results where great. The experience was great. The staff is great.
The staff was amazing! The surgery was so stress free and the results are beautiful!
Dr. Mason and his staff are very compassionate.
Kelli is very professional and knowledgeable. She takes her time during your appointment and makes sure you get exactly what you want.
Exemplary service start to finish. More youthful appearance, although I am still healing.
Tummy tuck a whole lot more success than I expected, redo on the breast implants was perfect. Everyone, including staff, were very helpful and friendly & caring. The surgery was a better outcome than I expected. I am very blessed and happy to have had Dr. Mason for a Doctor. Tummy tuck a whole lot more success than I expected redo on the breast implants was perfect
From the moment I called I felt like a patient of this practice. Like they were there to help me and throughout the whole procedure someone was there to hold my hand. I am comfortable in my own skin. I am not afraid to make certain movements or show my belly area. Even sitting down made me look 5 months pregnant when I was fit everywhere else. I would take an hour to look for what to wear only to chose the same thing every day. I would get frustrated and even cry. Now I wear whatever I want.
Everyone was very professional, courteous, and knowledgeable.
From the moment you walk in you are made to feel comfortable. Friendly, professional, caring and skilled are all words I would use to describe everyone at the practice. Lindsay is very skilled at knowing what products to use and how much for a very natural result. She explains what she is doing, post treatment care and sets realistic expectations. She is absolutely the best injector I have been to!
I was very happy. Everyone is so friendly and professional. I go see Kellie for Botox so I knew that side of the business was super sweet too.
I love Lindsay! She is great and I will not go anywhere else! Crows feet gone!!!
Lindsay assesses the areas carefully before injecting the Botox and documents the pre-procedure image. She is very knowledgeable and professional and caring.
Lindsay is great! She is personable, professional, has the patients best interests in mind, remembers me individually each time, makes me feel welcome. [Single best thing is...] Feel more confident and less distracted with thoughts of wrinkles!
Friendly staff, on time, very knowledgeable, welcoming, and made my husband and I feel very comfortable.
One word that always to come to mind on each spa med visit is Quality! I trust Sonia's expertise and the results over the past couple of years shows! My skin always looks healthy and glowing that I receive compliments all the time. Along with committing to facials every six weeks, working with high quality professional like Sonia is essential! Thank you for all you do!
The friendliness of the front desk staff. Tha atmosphere of the office. I never have to wait for my appt. I like how professional and caring Dr. Mason is. The results from my neck lift. No more double chin:)
Customer service, from receptionist to nurses to doctor to coordinator, everything was a 10/10.
Lindsay is amazing!!! She is very skilled at what she does. I appreciate her knowledge and honesty of procedures I am interested in doing. I did filler in lower face. It looks very natural and subtle, which is exactly what I wanted.
Lindsay takes her time and explains things very well. Natural look with less wrinkles and frown lines.
Knowledgeable, friendly, professional, nice person. Lindsey is very good at her job, I like that.
My doctor was available 24/7 and often met me during non office hours. The staff has been so friendly and helpful. I have a more positive self image. I feel empowered because something I could never change is gone.
Professional and very friendly staff. Made an uncomfortable situation easy. Helpful with all my questions/concerns.
Lindsay does a fantastic job on administering Botox in the proper places and proper amount. Great results that are exactly the way I want them
Consistent service, results and product knowledge with each encounter. [Single best thing is...] How it boosts my confidence and self esteem
Dr. Wan was great and I can’t wait for her to perform my breast augmentation.
Lindsay is awesome and fantastic at her job! She makes you feel comfortable instantly and really knows her stuff!! Feeling just a bit more like me.
Nurse Lindsay Van Meter is highly knowledgeable in her area of expertise. She listened to my concerns and what I was wanting to accomplish with the procedure and was able to achieve it! I've been having Botox since approx 2008 and this is the first time I am extremely satisfied by the results. Achieved what I was looking for, painless and no bruising. Procedure was explained completely and questions answered.
The entire staff is always very friendly and welcoming when I walk in. Lindsay has been amazing since day 1. Any questions I have she always knows the answer. She's great at what she does and always makes you feel super comfortable which is a must when getting something injected into your face! I feel more confident because of her and am very appreciative. Face looks more youthful.
I just didn't see any results like I have in the past
Lindsey really listens to what I want to have done and she has awesome techniques for the right placement for my fillers. Wayyy better than [other practices]. She is the sweetest! Very professional!!! Please keep her! Ha! Thank you Lindsey for making me feel beautiful! [Single best thing is...] Professional placement and quantity of fillers facial and my lips!
All made it a breeze of an experience. Smaller breasts and wonderful doctor.
The upper cheek area looks better and the lines around my lips look better! Lindsay is very, very good with injections and very professional. She is also very pleasant and likable! She is very much as asset to Southlake Plastic Surgery. My only comment would be the results of the fillers -- after the swelling subsided the results weren't quite as good as I was expecting. The wrinkles in my chin area are a little better but not as good as I was hoping for. (Maybe too much to ask?)
Kelly injected just enough filler to soften my lip lines but not make my lip look distorted. I had no bruising whatsoever, and the botox lifted my eyes just a bit - perfect!
Can't wait for the next installment!!
Very compassionate and professional very sterile facility.
Dr. Mason has great bedside manners. Was very professional and my expectations were met. He was great and the staff as well. I felt very comfortable throughout the whole process. The best part is feeling confident again after my procedure! The outcome is better than I imagined.
Dr. Wan listened to what I wanted and was very personal in explaining my surgery with me. Everyone at Southlake plastic surgery was awesome to work with. Very happy with my outcome. I worked out but could never change my stomach. I also breastfeed all my children so my body just felt tired. After my surgery I am so happy with the way I look and feel.
Kellii made me feel very comfortable with my decision and completely understood that I did not want to much difference. She also gave me great suggestions on future treatments. I will definitely be back and will definitely want Kellii - she looks and acts amazing - she is both professional and FUN. [Single best thing is...] I saw a difference and was happy while it wasn't so noticeable that others would comment.
It was more painful than I expected.However it was my first treatment. I will get numbing cream on my second appt. I am scheduled for 4 treatments. New experience. Looking forward to improvements.
This has been THE best experience I have ever had in terms of a surgical procedure and a doctor and his staff. Dr. Mason has such a wonderful way about him and his staff are all friendly and helpful. The staff knows you by name. I was really impressed to see Dr. Mason at my first follow up visit, as it was a Saturday and he tended to all of my needs himself. I have already told co-workers and friends about how fantastic Southlake Plastic Surgery is. [Single best thing is...] I feel much more confident in myself.
Very helpful and friendly. Office is well organized
I had the best experience with Botox administered by Lindsay. Everything went great [Single best thing is...] Better response than previous Botox administered at other offices
I loved the fullness of my lips after the procedure. I had a wonderful experience.I absolutely loved the results I experienced with the lip fillers. Kelli is fabulous and I will certainly be returning.
Lindsay is so knowledgeable and professional. She has great communication skills! And I appreciate her patience and willingness to answer all my questions and not make me feel rushed. [Single best thing is...] Less wrinkles!
Yes, as always Lindsey was amazing!! She is very personal and genuine! She wants the best outcome for her patient.
Kelli was very courteous, interested in truly helping me find the proper solution for my specific concerns. I appreciate the time she took to explain my options, and choices for procedures I may choose in the future. The overall results using botox, far outweighed the initial bruising. [Single best thing is...] Smoothing out of the wrinkles on my forehead!
Very caring staff, beautiful facility and the expertise of Dr. Mason
Kelli was amazing and really walked me through my first Botox experience. Extremely pleased with my results. No more wrinkles.
Appreciated the ability to get consult and procedure at same visit. Office was clean and very professional. Got rid of my fat in my flanks. Something even a strict diet couldn't do.
She was very knowledgeable about Botox treatments and was very atendive to my needs. [Single best thing is...] The results I got. Very pleased.
Lindsay is so knowledgeable and always does a fantastic job!
I don't look old!!! After having the botox injections I look rejuvenated and awake. I no longer have the aging lines I was developing on my forehead and around my eyes. The staff was friendly and informed, the appointment was quick and efficient, the results were amazing!!
I love my lips. They look plump but natural! First of all I had to reschedule my appointment numerous times due to conflict with work and the ladies at the front desk were more than accommodating and willing to help me find a better date and time that worked for me. Having never had any filler before I was extremely nervous but Kelli was so sweet and put me at ease and made me feel so comfortable! The procedure itself was quick and a lot less painful than I anticipated. I will definitely be back to see Kelli for fillers and botox in the future!
First of all he is very Knowledgeable and educated me on the safety of the size I was wanting to go.. He let me know WHY it wasn’t possible to go any bigger and I am very happy with the results. He is very experienced and knows what he’s doing. Everyone of the staff members there is very welcoming as well .
Mr. Mason listened to my preference NOT to use implants, but to work with the breast tissue I had left, after a lift. He did a beautiful job, creating the results that I wanted to live with, rather than what might be expected, with implants included commonly in my procedures. I am grateful for his sensitivity and respect for my preferences. Dr. Mason takes the time to describe procedure options and estimates of realistic results and listens to my concerns and fears. His willingness to follow up, with any details or changes that might be important for a positive patient experience- not just before the procedure, but in the recovery process and afterwards. He always checked for any discomfort, and behaved in a caring, encouraging manner. He listened, answered questions, gave detailed examples, and shared research materials, to help me envision a realistic recovery and results. His office staff and nurses are sensitive, polite, cooperative and return calls promptly. His office is beautiful and welcoming. I feel comfortable referring Dr. Mason to any of my friends or family. If I decide to pursue other procedures, I will definitely work with him again.
Everyone was friendly and made me feel very comfortable.
Yes! Kelli was very thorough with my consultation and I was very happy with the botox she applied. I had previously had my Botox done by [another provider] but he was booked, so I went to your office instead (as recommended by a friend). I was happier with my results from Kelli because she was able to apply less botox with a better effect than my previous experience. It also looked much better as it settled, which has been challenging in the past.
The staff is so professional and welcoming. While I was doing my coolscupting i got really hungry and they helped me Doordash!! And I never feel like they are upsetting me. I have realized that Dr. Mason and the staff always under promise on results and over deliver. So I am always happy. I don't like it when great things are promised and they don't happen.
As someone who suffers from anxiety, I was nervous about going into surgery. I was anxious the entire way as I was driving to meet with Dr.Mason specifically and chose to travel the 8 hours to get to him. From the second I walked into South Lake Plastic surgery, I was greeted and met with such positive energy. I was immediately put at ease. All of the staff were amazing and treated us extremely well. I still cannot believe how easy everything was and how calm and comfortable I was through the entire experience and on top of all of that I am in love with the results. I could not have had a better experience. The single best thing if I had to pick would be the simple fact that everyone there put me immediately at ease and for once I wasn’t anxious about anything, which is not something common for me as I mentioned before, I suffer from anxiety and going into a procedure that is serious enough to have to be put under, I was expecting to have a panick attack, especially the day of, but I was 100% comfortable and for that I am forever thankful and trusting in their care.
I have much more confidence, leading to greater self esteem. . Dr Mason seems to genuinely care about his patients. He listened to my aspirations and concerns, then helped me decide on a procedure that met my needs. His sincerity was evident when he scheduled my follow up appointment on a weekend. I highly recommend Dr Mason and his staff.
I am new to Tx and I had been to 3 other offices and not satisfied. I was very happy to find someone finally that knows how to do fillers and Botox.
Was only 1st tx. Very informative and friendly
The staff and Dr. Mason are the consummate professionals in terms of preparing patients for whatever procedure they have selected. My daughter used Dr. Mason before my procedure and he comes highly recommended as one the very best plastic surgeons in the Dallas/Fort Worth Metroplex.
Kelli was so amazing! I loved the results of my Botox! Working with Kelli and getting rid of my wrinkles!
The excellent staff and my results . All staff members were extremely friendly and professional. No matter my multitude of questions, they were eager to answer and did so in a comforting manner. Highly recommend and will be back!
Level of professionalism very high, extremely welcoming.
Best possible experience for elective surgery!!!
Dr. Mason and his associates listened to me and worked hard to achieve the results I envisioned.
Very satisifed, Lindsey is knowledgable and helpful. There is a noticable improvement in my eye area and overall face.
Everyone there made me feel comfortable and at ease. Between the breast augmentation done by Dr. Mason and the Botox done by Kelli, I'm highly satisfied.
I love Dr. Mason and his staff. Been going to him for many procedures and will continue going. Love love love Dr. Mason and his staff! Welcoming Team and Professional!
I was the second in the family to have a procedure done by Dr Mason Will not go anywhere else if more needed! The total thoroughness by the entire staff
Dr. Mason and his staff are the friendliest people you will ever meet. Dr. Mason has amazing bed side manners and makes you feel comfortable and secure anytime you visit him. His nurses answer your questions without making you feel rushed and make sure you feel important. I highly recommend him to anyone looking for plastic surgery. I was very nervous going into surgery, but Dr. Mason and his staff made me and my boyfriend feel very comfortable.
Dr Mason has the best bedside manner, very informative as is his staff My clothes fit better, my sweating has decreased and i feel better about myself.and feel better about myself.
Lindsey is great!! Love the filler, and I am looking forward to continuing as one of her patients!
Overall wonderful experience. Have always thought of Dr Mason as an outstanding professional. Truly enjoyed meeting Dr. Beck, she has such a amazing, calming bedside manor. Courtney is super helpful and approachable and ready to answer any questions or concerns. Thank you for a fantastic experience!
overall great exp - friendly informative staff - took the time I needed to answer all questions thoroughly
Ending result was exactly what I wanted. Yes
This place is by far the best office I have ever been to staff is very professional they make you feel like family, office is spotless the Dr is very caring, thorough and makes you feel so comfortable
Great all around experience! Very happy with the results, after 2 hard c-section pregnancies, I look great now! Recovery time was exactly as described- no surprises
Lindsey is great. She is a good listener, knos her stuff, and does not try to oversell. My eyebrows are now even.
The staff were very friendly, Kelli was wonderful. I love my results. Fullness of my lips.
Dr. Mason and his staff were courteous and professional. My surgery was done well and recovery was relatively easy. They were happy to answer any and all questions and assured me that my best interest was their priority. Excellent experience!
Anyone I talk to about plastic surgery in this area always speak highly of Dr. Mason. I only hear great things about his practice.
Overall experience was great The outcome is fabulous!
I came in for a follow up with Lindsay and she did some touch ups in a couple areas that she thought could be better and now it looks even better! Lindsay is very professional and knows what is best for her clients.
I had a consultation and felt very comfortable with future scheduling of coolsculpting based on the technician's knowledge.
Lindsay was wonderful. She discussed in detail each problem area that I wanted to have Botox treatment. I felt she listened and explained each step. I am so happy with my results and will be using her again in the future.
Lindsay answered all my questions and made me feel very comfortable with the procedure. I was very impressed with my experience and the results.
All of the previous answers that i answered are why I am highly satified.
Staff very personable and attentive. No wait time. Extremely pleasant atmosphere.
Dr Mason is a skilled and highly proficient surgeon. He and his staff are excellent
Highly satisfied! The redness in my skin has been reduced tremendously
Yes, I think we achieved pretty close to the results I wanted
Kelli is amazing!! Kelli is absolutely wonderful!! Very kind, caring and compassionate!! So friendly and professional!
Every person I interact with at the Med Spa is so professional and warm. I have a pretty unhealthy fear of needles and Lindsay makes me feel calm and distracts me during the injections with meaningful conversation. My results speak for themselves- I am so happy with my experience that I refer everyone I know in the DFW area!
Love the results! Dr. Mason and his staff are very professional and always helpful and friendly! I been going to seem Dr. Mason for all my procedure because he is the Best!
I found all staff memebers to be extremely courteous, friendly and genuinely concerned. They made me feel like I was the only patient they were seeing in their practice. The office was elegant and spotless with lots of privacy if needed. I had some special requests in regards to incision placement. The request was not only entertained but delivered. Dr. Mason made me feel calm and intelligent in regards to my questions. I highly recommend his office to anyone considering surgery.
I felt very comfortable and informed. I think I will be in good hands with Dr. Mason and staff.
The professional approach of Dr. Mason. His friendliness and ability to make me feel comfortable as well as taking time to explain the procedure and recovery. What most impressed me was his letter of “Thank You” for choosing him as my surgeon prior to the procedure and a personal phone call the evening of the procedure to follow up on how I was feeling.
Everyone was nice and friendly. Everyone was able to answer my questions and were all very informative.
Surgeon seemed confident, very knowledgeable and honest about what results i should expect
The overall experience was outstanding! The staff was professional, knowledgeable, patient, and caring.
Everything went well and I always felt comfortable. Nurses and Dr. Mason were helpful and answered all my questions and concerns.
My breasts look natural, my scars almost gone! From the first phone call to my follow-up visit I was highly satisfied with the customer service I received from every person at Southlake Plastic Surgery. I highly recommend them and have already on numerous occasions. Thank you all for everything! [name]
Dr. Mason and his staff are not only GREAT at all things plastic surgery related, but they go above and beyond to care for their patients and that's not always the case with other plastic surgeons. Thank you Dr. Mason and Staff!
Thank you for an excellent experience. i have been a patient before and will in the future if needed. i have and will continue to reccomend Dr Mason !! OMG i have been so satisfied with my smaller breasts. I recently lost 35 pounds and I feel sexy after the tummy tuck !!
I was very comfortable with Dr. Mason and the other members of his practice. They were kind and friendly. I was very excited to call back and book my surgery date with Dr. Mason.
Dr. Mason and his staff were welcoming, intelligent and provided complete information. There was no hard sell; rather, Dr. Mason was absolutely honest about the realities of what would occur. There were only good surprises!
Dr Mason, Kelli (nurse), Kim (finance + booking), all the staff is outstanding. I felt I was given as much time as I needed, I never felt rushed. I was treated with patience, dignity, respect and great care. Although, I waited 3 months, I cannot say how happy I did as Dr Mason is incredibly skilled, a perfectionist, as is Kelli. I couldn’t have been in better hands. Also, Dr Mason took into account my underlying health issues and my safety was his priority throughout the process.Kelli, the nurse called me with detailed instructions before and after the procedures and showed great care. Kelli and Dr Mason were always prompt at answering any question or concern as they arose, no matter how small.I was able to get ready and recover in a comfortable space and my mother could wait for me in a discreet waiting room.The procedures I had have been a great success and excellent value for money as everything was pretty much included. In fact, I am so happy that I have recommended Dr Mason to a number of people already (not that he needs any recommendations!) The amazing result that comes only with skills, talent and experience.
This was my second surgery performed by Dr. Mark Mason and his staff, within two years. I totally felt comfortable asking any questions I had, and was satisfied with the time they spent answering those questions. Right before both surgeries, Dr. Mason told me and my husband, at separate times, that he would take good care of me. That was extremely comforting to me and he was very sincere when he said it. The whole Southlake Plastic Surgery team was very professional, yet personal and interested in my well-being. Dr. Mason is highly skilled and I trust his ability and the decisions he makes as a surgeon. I am grateful for choosing him to be my plastic surgeon.