Lindsay is very talented with her fillers. Her lip injections and cheek injections are very natural. I like and feel comfortable with the staff without high pressure sales.
[Single best thing is...] Results were great! My crows feet are disappearing. I will be back to see Kelli! Kelli is awesome and really tries to give her patients the best possible choices and experience. She made me feel comfortable since I had not had Botox before. She explained everything very thoroughly. She is the best!
[Single best thing is...] My results are even better than expected. I wish I had done it sooner. Glad I used Dr. Wan. She was highly professional and knowledgeable. She was very patient and available and approachable for questions or concerns. I felt like she cared about me and my concerns regarding the procedure. My healing has been amazing. She did a fantastic job with minimal scaring.
Dr Wan and the entire staff are dedicated to providing the best care to each patient. My healing time took longer than most and Dr Wan was very supportive and caring. I would highly recommend Dr Wan! The best thing was the care and support from Dr Wan and the entire staff.
Extremely satisfied with there level of communication, planning all the way through to the actual procedure. [Single best thing is...] Everything happened as it was outlined to me with no surprises. Makes things more comfortable when going into surgery
Dr. Wan and her team are all so friendly and caring. I felt at peace the moment I walked in the door for my consultation. On the day of my surgery, I was well taken care of prior to my surgery and all throughout my post-op. I am so happy with the results. My surgery went great and the results are better than I hoped for. Dr. Wan is an amazing surgeon with a real gift. I have already recommended her to several of my friends and would recommend her to anyone looking for a plastic surgeon.
Office staff is very courteous. Lindsay is wonderful at what she does and is a great listener and gives great feedback. Not pushy!!
Ashly is very professional in all aspects of her service. She is someone that I trust and feel she loves what she does. It's not a job she really wants you to have the best experience! This was my third BBL and I am just amazed at the results. My skin is clear of past sun damage and it has never felt this soft.
Pleasant, fast, would prefer to have Botox drawn up in front of me, as I have had before. [Single best thing is...] Fewer wrinkles.
Lindsey was informative, honest and gave me good advice based on her expertise. The procedure gave me the results I wanted.
[Single best thing is...] Kelli took the time to assess the situation. She took her time and worked very hard to create a masterpiece. Tiara wearing Kelli Pressley is absolutely amazing!!! She did an awesome job with injecting filler in my lips! I'm so happy with the results. Thank you Kelli so much!
[Single best thing is...] I now have a cute nose! :). All aspects were well done, including pre-surgery visits and follow up visits. Dr. Wan clearly took great care to analyze my situation and create a good result.
Kelly is personable, able to explain what, why and where fillers/Botox should be placed and doesn't try to pressure or over sale products/procedures. I did not know that just a small amount of Botox could be used to lift the corners of my mouth to make me look less grumpy.
Everyone from front desk staff to Doctor have been consummately professional, courteous and thorough in explaining the process every step of the way.
Well organized staff. Questions were honestly answered. I had previously been to the med spa and was thrilled with BBL procedure. Had my third treatment after meeting with Dr. Mason. Ashley is a big asset to the practice. I would not have even made the appointment without her recommendation.
My experience was extremely and highly satisfying, and I attribute that to Dr. Wan. My husband and I came in with limited knowledge and certain expectations and Dr. Wan provided us with education, confidence and excitement. Dr. Wan empowered me to make decisions that would boost my confidence tremendously. I have continued to research other patients on the internet for their results, experiences and recovery and I am confident I received the best I could ever imagine! Thank you Dr. Wan!
All stages of my consultation were pleasurable from my first call to check in all the way to my consultation
Treatment always improves my skin and dark spots. [Single best thing is...] Results.
Lindsay Van Meter is a knowledgeable injector. She spent time listening to my concerns and also educating me on anatomy and the inner workings of Botox. I travel from Houston to see her and will continue to as long as I have this procedure (or any skin procedure) done. [Single best thing is...] Increased confidence.
She is great and what she does. She explains what she is doing throughout the process and the next steps as a follow up. She is very thorough. I would highly recommend her. [Single best thing is...] It did not hurt.
Ashley is awesome! She's friendly and knowledgeable and has been great through my series of BBL treatments. She made sure I could schedule all 4 with plenty of time before my wedding. I've completed 3 of 4 BBL treatments and my skin tone has evened out noticeably.
Dr. Wan is just an amazing physician. Her bedside manor is unmatched and her surgical skills are god like. So so so impressed with her talent and yet how incredibly down to earth and humble she is.
Ashley takes time to explain the steps, how each benefits my face. She also shows the water container w the extractions, giving me confidence that my skin is improving. [Single best thing is...] Glowing, vibrant, healthy looking skin. A friendly, knowledgeable professional walking me through the details.
Lindsay is excellent at her craft, I get so many compliments on my skin... no one suspects I've had anything done! Best thing I can say is I love it!!!! I've had friends tell me I look as if I'm aging backwards!
The results were as expected with a natural looking outcome. I had no pain and did not take any pain medication. I was also able to return to my social activities within 10 days. After losing 40 lbs my face lost it’s support as well, the fat. My face is now fuller following the fat transfer. I must also say my neck is a thousand times improved with the neck lift/facelift.
Lindsay is knowledgeable and friendly, puts you right at ease and the procedure was the most painless I've ever had with no negative after effects and great results! The absolute best experience I've had. Christy was amazing at getting me scheduled right in and there was no wait at all, quickly in and out and enjoyed the friendly staff :) [Single best thing is...] No downtime
Dr. Mason and his staff were very knowledgeable and made me feel comfortable in the consultation.
Kelli is great and does a wonderful job. The treatment results exceed my expectations, and Kelli has exceptional customer service skiills.
She is so personable and professional. I was completely at ease I would highly recommend her. [Single best thing is...] Her. She was awesome. Down to earth and very interested in what I wanted
There procedure went just as promised. It was great. Kelli was excellent and very professional.
Ashley was very professional. She made sure that I was comfortable and always asked me if everything was OK. She's a great asset to your business. [name] [Single best thing is...] My face feels cleaner.
Very professional, explained every step of the procedure and love the results. Love looking 10 years younger thanks to the Kelli's advice on Botox.
Lindsay is so professional, yet she has a way of connecting with you that makes you feel so comfortable.
The staff was extremely friendly, knowledgeable and great follow up. Dr. Mason took the time to understand my concerns and explain the procedure thoroughly. The outcome of my surgery was better than I expected. I am very happy! [Single best thing is...] The outcome was perfect!
Lindsey really listens to my needs and helps make me look naturally more youthful. The staff make you feel so comfortable.
Kelli was professional and patient, precisely what I needed considering it was my first time and I was very nervous! [Single best thing is...] I loved the consultation! Kelli answered all my questions (even the dumb, anxious ones). I'm so pleased with my results and have recommended her to all my friends!
I feel that my surgeon and his staff are the best. The results of the surgery exceeded my expectations. I would recommend Dr. Mason to anyone. The results exceeded expectations.
Excellent patient care experience, very competent and friendly staff, very pleased with the results
Lindsey knows exactly what I need to make me look my best. She is also very gentle and kind
Ashley was amazing. She is very knowledgeable. She cares about her patients and makes sure they are well informed on what to expect during the procedure. Ashley is a great asset to your practice. Great results.
Kelli was very detailed and knowledgeable. She gave me the opportunity to ask a lot of questions and explained all of them easily. I felt very comfortable thru my procedure. Kelli delivered a great customer experience as well as excellent results.
Dr. Mason took his time with me, and consciously evaluated my situation, and answered ALL of my questions and concerns! Truly helped make my decision in choosing a surgeon for my procedure!
Loved Ashley and she was very good about telling me what she was doing as she changed areas, etc.
Ashley is very professional and really knowledgeable! I look forward to the next Two BBL!
I appreciate that Lindsay takes time to analyze my face to get the best results. She is kind and professional. I wouldn't go to anyone else.
Dr. Wan took a lot of time to explain the procedure to me before I decided to have her do the surgery. She was very cautious and had me come in often to check and make sure things were going well, Most importantly, she did a great job and I was very pleased with the outcome!
Kelli did a fantastic job explaining the different fillers and giving me the results I wanted. Quick and easy - she's such a pro! Love her! Practically painless.
Friendly staff and Dr. assistants. Pre-op and post-op care was clear and efficient. I’m happy with the results. Dr. Mason did a great job in improving my tummy. I’m thrilled. Thank you.
Lindsey is fantastic. So professional and always does a wonderful job. Quick, but caring, the perfect combo for a busy person needing her holiday Botox! [Single best thing is...] Lindsey's ability to listen and deliver.
Lindsey makes me look very natural when she injects Botox and Juvederm injections. She makes my lips look fabulous. No one "thinks" I had anything done just look rested and young.
Friendly, welcoming staff. I felt that Dr. Mason explained everything very well and answered my questions, I never felt rushed at all. Very pleasant experience.
Love Lindsay. She knows what she's doing. She's sweet, and personable. Helps me with my insecurities...lines, wrinkles, aging.
Kelli is amazing at procedures as well as bedside manner. I would highly recommend her to anyone!
Lindsay really explained everything very well and made my first Botox experience so comfortable and great!
Amy was great and I got the desired results. She explained everything fully prior to treatment. Reduction in frown and smile lines.
Love Lindsay. She is so knowledgeable, kind, and so fun to talk to and learn about new products. She never pressures you.
Results are great, office is very clean and pretty. They pay extra attention to you to make sure you are satisfied. I look less tired!
She was great at informing me about the product(s), which I have never used before. I really like the results more than I thought; I could tell a difference.
Yes! I have had this procedure done for 8 years, 4 times a year. Ashley by far have been the best experience I have had in my skin results and patient care. Ashley was both personable and professional and the results I have seen after the 2nd of 4 treatments was far beyond what I have seen in years past when I have received the treatment.
Everyone is professional and makes you feel at home. No pain and instant success.
From my first call to the office, I was blown away by the entire staff. Kim, Nichole, Courtney, Pam, and Dr. Mason all went above and beyond to make this procedure and my recovery as easy as possible.
Lindsay is always on time, very informative, answers any questions I may have. She also is very aware of the specials being offered making sure I know in case I would like to take advantage of them. She does a great job each and every time. Everything is great.
Lindsay, She made the process so easy! She constantly replied to my messages and made the process so smooth. So thankful for an injector like her.
This was my second surgery with Dr. Mason and he is the best. I travel from OKC to have him do the surgery. Plus I have had him do surgery on two of my wives. I highly recommend him. He is the consummate cosmetic surgeon.
The front staff and Kelli are awesome!! So nice and polite. Kelli is so knowledgeable and easy to talk to. I am so glad I found this office!
Lindsay is fantastic! She makes everything fun and is amazing at her job!!! The best compliment I ever received was because of Lindsay, a girlfriend of mine who I haven't seen in 15 years said to me that I look as if I'm aging backwards!
Kelli is gentle, knowledgeable and a very valuable asset to your spa. The results are beautiful and seeing Kelli is a Bonus.
Comfortable with the doctor and nurses; doctor took his time to answer my questions; doctor did not try to push me into having procedure until I need it
Kelly is very good at her job and has a fantastic personality great person. On time.
The whole experience was amazing. The staff is extremely professional and made a process that can be nerve racking, extremely easy. They explain everything to you as they do it, are very prepared and take extremely good care of you.
Lindsey was AMAZING! Extremely thorough in her explanations before, during and after the procedure. She even contacted me the next day to check on me!!
Kelli is so knowledgeable and I trust her with my fillers and injections. Love the volume in my lips.
Dr. Mason and his staff are second to none! Their compassion is evident from the second you step into their offices. Dr. Mason answers every question with kindness, patience, and sincerity. He is a world-class surgeon but you would never know it by his demeanor. I have never met a surgeon without an ego until now. Dr. Mason truly cares about making sure you are completely satisfied with your results. He is a world-class surgeon. I reviewed so many photos prior to my procedure. My post op results are so much better. Not much bruising and his technique will certainly leave minimal scarring.
Dr. Wan put me at ease and explained everything in so much detail so I knew exactly what to expect good and bad. She gave reasonable expectations and was honest about what she could do for me.
Dr. Wan was very informative and gracious in her approach to let me know how she would go about the procedure. I feel totally confident in her skills as a surgeon and that I would be pleased for her to conduct any surgery I may desire.
From start to finish, my experience was absolutely positive. Dr. Mason & his staff make you feel like you are the most important person around. Their focus on my care was top notch...definitely worth the 3 hour drive!
Lindsay is so knowledgeable, prepared and thoughtful. I can tell how much she loves her job and that spirit is contagious! Would never trust anyone else with my Botox/filler. No pain, great results!
I had a very positive experience at Southlake Plastic Surgery with Dr. Wan. I was looking to get a breast augmentation in a very short time frame and Dr. Wan was able to accommodate all of my needs. It was also my first time getting cosmetic surgery and Dr. Wan was very knowledgable and caring throughout the entire process. I knew during my consult that I could trust Dr. Wan to deliver the results I wanted. More importantly, she made feel very at ease and comfortable from start to finish. Dr. Wan made sure to take good care of me post-op by working with my busy schedule to bring me in for follow-up visits. I couldn't be happier with the results. I highly recommend Dr. Wan!
Kelly is always very thorough and makes sure we are in agreement about the procedure to be done. Professional and cheerful team.
Dr. Mason makes everything seem so easy. I knew what to expect and was very comfortable from start to finish. Recovery is a breeze and results awesome.
Lindsay is amazing and comforting. She doesn't ever overdo anything. My face looks natural.
Dr. Wan has taken very good care of me. She took time to get to know me prior to surgery and is a very caring doctor. Her nurses and office staff are also amazing!
Dr. Mason was very thorough in his explanation of my procedures. During my consultation, Dr. Mason listened to my concerns and was able to determine a way to help me achieve my desired results thank you, Dr. Mason!
Lindsay goes above and beyond to make sure you feel comfortable and confident with the procedure. The results were exactly what I wanted.
Professional, compassionate, cheerful care by physician and all staff I encountered. Dr. Mason is simply a good human being that seems to want the very best for his patients and he must treat his staff the same as they all reflect his commitment to excellent care. The results have been an amazing experience!
I've always been made to feel very comfortable the staff is wonderful and reassuring
Amy and Ashley were very knowledgeable and professional - love my results!
Ashley did a great job explaining the procedure and why it should be done by an experienced person.
The doctor and staff were very nice and professional. The doctor is very down to earth and understanding. I feel confident in the whole team .
The injections around my mouth did not make a difference and the 11 on my forehead is still visible. It may just be the amount but having it done before (forehead and 11) I expected it to be the same as times before. I was unsure about the mouth area but tried it and wish I had not spent that money as it didn't work. Just my experience but the RN Kelli was terrific!
Since the results will not be noticeable for a while I am rating my satisfaction based on the experience with Lindsay.
[Highly satisfied] because Kelli is precise, quick and knows exactly the right placement of the Botox to achieve the look I want.
My results are amazing and I'm still healing! Between my results and the service received, there is no question why Dr. Mason continues to receive "Top Doctor" status every year. I've gained my confidence back after having babies and couldn't be more thankful. He is knowledgeable, honest, and thorough. His staff is the best! It's always a great experience each time I step through the door!
Kelli always does the best job for both my Botox and fillers, Very detailed and always makes me look my best.
It was my first time receiving Botox and my appearance after was very natural. Lindsay did a great job, I'm very satisfied!
Lindsay takes great pride in her work and doesn't push you into anything. [Single best thing is...] Higher cheeks and better smile.
Lindsay is great. She always asks about my feelings, results from the last visit, and recommends "tweaking" to get things just perfect. Her knowledge, professionalism, and personality are exceptional.
Lindsay is extremely knowledgeable and personal. She met and exceeded all my expectations. Can't wait to see her again! [Single best thing is...] It worked!
My questions were answered with patience. Felt comfortable with Dr. Mason and all the staff. Knowledgeable and friendly. Also, some of the assistance have had the same procedure and are positive about the results. ;-)
I am mostly satisfied because there were no surprises. The procedure had been explained to me so I wasn't frustrated with unanswered questions. The after-care has been wonderful. The procedure was only 2-1/2 months ago. However, so far I am very pleased that I look more refreshed. People comment on my hair and makeup. They realize that I look better, but there is no tell-tale sign of a surgical procedure. That is a good thing.
Great doctor, also awesome staff. They know so much and everyone there are super friendly.
The staff was great! Super helpful and informative. Dr. Mason did a great job- I was very pleased with my results and his care post surgery.
I have knots in my face where fillers were put. For 4,000 dollars, I was hoping for a little bit better outcome. It's not horrible but have just never had this happen. She has the sweetest personality and I really liked her.
Lindsay was very educating and thorough. She didn't judge on financial concerns and was real about what we could do today to achieve my desires. I felt safe and at home.
Kelli was professional and confident. She's not too aggressive with the Botox for crows feet and frown lines. She's highly skilled and organized and made me feel like I was in very capable, safe hands. Huge improvement in wrinkles within 1 week
Kelli is amazing & everybody that works there is so friendly! My lines are smoother!
Lindsay was extremely personable, but she also truly listened to what I wanted. I appreciated her picture examples, and I liked that she had me frown each time before doing an injection. I think it really let her do the exact right amount. in addition, no bruising!
Amy and all of the staff are VERY professional, welcoming, and caring!
I was highly satisfied because I feel I am in the best of care, when visiting Dr. Mason's office. Lindsay takes her time, and assess the situation, she give you options, she listens to your concerns, she provides solid feedback. The way it gives me a fresh look, I look rested. Plus I Love Lindsay, just seeing her smiling face makes my day.
Kelli knows just what I need and does a great job. Accomplished everything I wanted.
I was in Texas for meetings and they got me in the same day. Lindsey did a great job and painless. She did exactly what I asked for and it looks great. I will definitely be back again when I'm in Texas which will be soon. Thanks again
Customer service was amazing from the entire office staff. My cosultation with Lindsey was the perfect mix of professional and personal. I am beyond thrilled with my results. I feel like years were instantly taken off my face.
I can't say enough about Lindsay. I was nervous having seen some poor jobs with filler.. she was very patient, listened carefully to my desires and did a fantastic job! I am so very pleased and will not consider going anywhere else! She is the best! Thank you. Very natural looking.
Lindsay is the absolute BEST!!! I will only see her for all of my Botox and filler needs! Lindsay was the best part by far, she made the procedure completely painless. I've had Botox in the past and it hurt and I had swelling. I had absolutely no pain or swelling when she preformed my services.
Whether I see Kelli or Lindsey, I ALWAYS leave feeling better than when I walked in and completely satisfied with treatments. I would not even consider going elsewhere, everyone here is the best there is. [Single best thing is...] Confidence and not having to worry about results of Botox or filler, and the anticipation of the end result is almost as fun as the visit!
Lindsay is so helpful and knowledgeable. She always knows what the best course of action is as far as Botox for me is concerned. I trust her opinion, and I always love the outcome. Fewer deep wrinkles under my eyes.
Lindsay is the BEST! As always, my appointment was easy and painless. My face looks great and when I saw an old friend from college recently. She said it looks like I'm aging backwards! Don't think I've ever gotten a better compliment!
I am satisfied because Lindsey is a good listener, she seems to really care about her patients. She is very knowledgeable about the products and informs me of events and specials the office has.
[Highly satisfied with] the product and Kelli! I love the staff and Dr. Mason is great as well. Botox has helped with migraines and frown lines. I believe I also received a filler. It's been great for self confidence.
Dr. Wan and her staff were amazing. They constantly kept me informed all the way up until my surgery day and after. Dr. Wan is a perfectionist and goes above and beyond to make sure of what you're wanting and that you're 100% satisfied. I had complete trust in her and the Anesthesia team the day of my surgery. I would highly recommend Dr. Wan for anyone looking for surgical reconstruction! I couldn't be happier with my results and I have so much more confidence now!!
Explaination of what was to be done was spot on. Dr. Mason's bed side manner is great, he makes you feel comfortable of what is going to be done. Results are beginning to show and I am happy with the results.
Excellent experience. Awesome staff. Pleasure of a visit. I look better :)
It was a wonderful fabulous visit! Love Lindsay and the entire staff! [Single best thing is...] Youthful appearance!
Dr. Mason is highly skilled and incredibly kind. The results were amazing and the recovery was easy. I would recommend Dr. Mason and his entire office to anyone considering surgery or even to get a consult for his opinion.
Everyone there is highly trained, highly invested and committed to providing top notch care. Dr. Mason as well as his staff are always very friendly and have demonstrate that their top priority is providing the client with the highest quality care. Can't imagine anyone leaving the office with out complete satisfaction!
It was an amazing experience from the beginning to end. Easy scheduling with upbeat front office that was followed up by an incredible result. Kelli knew precisely how much Botox and exactly where to put it. I've been doing this for over a decade and wish I would have come here sooner. My results were by far the best I've ever had! I'll never go ANYWHERE else.
Dr. Wan went above and beyond to make sure my safety was her number one priority.
Dr. Mason has a wonderful manner about him. He is so knowledgeable and he LISTENS. I was very specific in the desired outcome of my breast lift and augmentation. Dr. Mason NAILED IT! I shouldn’t brag but they are PERFECT. The level of care from Dr. Mason and his wonderful staff was hands down the best I could have ever asked for. On the internet there are site after site listing a thousand things you need after your Mommy Makeover. I wasted my money. Dr. Mason provided me with everything I needed. When my husband got there to pick me up after surgery and was getting his instructions, Dr. Mason’s staff explained to him that while the surgery I had was elective, it was most definitely major surgery. Had that nurse not told him that, he would have left me to try and care for myself because he thought a tummy tuck, breast lift and augmentation was just routine lol. I recommend Dr. Mason and Southlake Plastic Surgery to everyone. My next procedure will be through the MedSpa. I am a Dr. Mason patient for life!
Dr. Mason was very patient and knowledgeable. He cleared out all my doubts about my surgery. And explained all my options.
Kelli is a loving charm, very detailed and my results are always fabulous.
I feel like family. I love everyone at the office. Christy and Lindsay are amazingly kind and friendly and just awesome people to interact with.
I've been coming to Southlake Plastic Surgery for about 10 years. I have always been very happy with the care I've received. Lindsay does a fabulous job and listens to exactly what I want. [Single best thing is...] I feel better about the way I look!
Staff was extremely friendly and welcoming. Dr Mason thoroughly explained the procedure, post op course and what the expected outcome was and was NOT (very helpful with expectations). He took time to discuss several future procedures I am considering. He was kind, professional and I left with the comfort that he is extremely knowledgeable, experienced and cares about his patients.
Dr. Wan was pleasant to work with and also very open to any questions I had.
Kelli perfected my desired outcome. My facial lines were softened and look much better.
Dr. Wan was very patient with me and really listened to my concerns. She was cautious with my health and she did a great job!
Everything was explained very well and I was taken back right on time for my appointment. Kelli is so easy to talk to and answers every question with care and compassion. It's obvious that she enjoys helping people and is excellent in her field.
Lindsay was very knowledgeable, honest and very likable. [Single best thing is...] I really liked the outcome.
The office was very supportive and sincere. I’m a very private and modest person and they listened and comforted my fears
The office is always professional! Lindsay is awesome. She is highly skilled and is so sweet!!! I definitely would recommend her and the office for any cosmetic procedures. [Single best thing is...] Not over done!!! Natural.
Kelly is fantastic. I have been seeing Dr. McAnalley since 2016. Kelly provided equally skilled Botox services and I couldn't be happier! Appointment scheduling is a breeze and I'm so thankful for such a great experience. Changing Providers is always difficult but it was absolutely seamless switching my care to your office. The results were the best...it was smooth.
Dr. Mason came highly recommended to me. I was very happy with the result. I found the staff to be extremely friendly, kind and helpful.
Dr. Wan was very friendly. She was attentive and listened carefully to my concerns and gave me realistic exceptions. I felt confident about proceeding with the procedure after the consult.
The staff members were so nice and were highly qualified: Dr .Mason was amazing. I am so pleased and have had a quick recovery. I would highly recommend Dr. Mason.
Lindsay did a great job! Best Botox appt I've had there. [Single best thing is...] No touch ups needed - very happy with results and my ability to still move my eyebrows!!
I loved the staff. Everyone was so caring and professional. Dr. Mason made me feel at ease about it all.
Lindsey takes the time to discuss exactly why she injects in the locations on the face. She showed me pictures from one year ago and it really reinforced my decision to continue getting the treatments. Additionally, she tells me about new advancements in other procedures and treatments. But I never feel like she is trying to sell me hard on other items (which is a problem many of my friends have with other Med Spas.) [Single best thing is...] more youthful look to my face!
Very knowledgeable, answered questions, made procedure painless. [Single best thing is...] Results.
The staff. Unbelievably kind, intelligent and patient. Always smiling, calm and welcoming. Every time.
Lindsey is the best and your staff is wonderful. I love coming there. I leave refreshed and feeling renewed!!! [Single best thing is...] lindsey .....and the price breaks!
Felt welcomed the minute I walked in the door. Dr. Wan is so caring and thorough.
The revision looks so much better now after Dr. Mason's revision surgery. He fixed the indention where my old belly button was and made it even with the rest of my abdomen. He also made an effort to pull by current belly button down a bit and it now looks like normal. I am very happy with my results.
Everyone was wonderful and interested in making me comfortable, before and after the surgery and the ongoing followup visits. I especially like Dr. Mason and his personal attention as well as his interest in me as a person. I would definitely go to him again if considering another procedure. Love Nicole at the front desk as well, what a sweetheart!
All the staff and Dr. Mason were extremely helpful and nice. Dr. Mason took his time with me and was very thorough .
Very thorough and knowledgeable. The doctor answered all of my questions and addressed all of my concerns. She made me feel like I was her ONLY patient. Very satisfied and would recommend her to anyone.
Dr. Mason and his entire team makes you feel welcomed from start to finish. Dr. Mason actually listens to your needs and explains every detail.
Dr. Wan and staff very friendly, accommodating, and comforting through the whole procedure.
Lindsey is so professional and advises with truth and heart. I drive from Flower Mound to see her and we have several in our area to go to . [Single best thing is...] It was a nice slight improvement which is what I wanted and it made me feel great.
Treated with respect. Very welcoming and friendly staff. Answered all questions and concerns.
Kelli is wonderful I'm glad I started with her for my Botox procedure. Good results on my forehead.
Lindsay is a rockstar and did exactly what I wanted and needed done! Great results.
I love the staff!! they are the BEST in Dallas (Southlake, TX) I recommend two friend and they both have a couple of procedure done. We are so in love!
Kelli was super nice and helpful during the whole process. I would definitely come back because of her! I originally booked my appointment with a different office and they were not very caring or nice so I canceled and booked with the Southlake Office because I see it when I drive by often. I emailed with questions and I was answered the very next morning and had my appointment booked right away! I waited no time and everyone was super friendly.
Kelli is easy to talk to and knowledgable. Thank you! [Single best thing is...] helps lift my eyebrows and open up my eyes
Lindsay was informative as to my consultation for coolsculpting and efficiently performed my Botox injection.
There was almost no wait time, the staff is friendly yet professional. Dr. Wan is an excellent surgeon, and listens to her patient's needs.
Love, love, love Kelli! She made me feel comfortable and didn't rush through my appointment. She educated me on the procedure I had done. She is so sweet and a joy to come see!
Dr. Wan and her staff were amazing and friendly. Dr. Wan was extremely knowledgeable and took her time to answer all of my questions and address all of my concerns. I never felt rushed or pressured.
Dr. Mason has a great personality. He is very informative of what he's going to do and what to expect. He and all office personnel are very professional.
I LOVE Lindsay. She is professional, knowledgeable and so welcoming, even when I haven't been in in a while.
She takes the time to explain what she is going to do. I look less tired.
Everyone at this facility was very friendly. Dr. Wan and her staff really seemed to care and reassure me everything was going to turn out great.
I felt fully prepared by Dr. Mason and his staff on what to expect during and post surgery. Everything was clear from payment, to surgery date, to post op care. I felt extremely comfortable with the entire staff. I am so thrilled with my results and am healing amazing!
Dr. Mason takes time to review the procedure and tells you what he thinks would give the result you are looking for. Very knowledgeable staff and great manner
Dr. Mason has wonderful bedside manner and is so knowledgeable and kind. A good friend recommended him.
Lindsay is an excellent nurse. She talked in detail with me every aspect of my treatment and asked for my input and response to past treatments. She is the most highly skilled nurse I've ever encountered.
Receptionist are friendly and on the ball!!!! But Lindsay....she's a bad ass! I've had Botox at other Dr. offices and she is absolutely the best!!!! I won't go anywhere else!!!! She's a keeper!!!! [Single best thing is...] That I look 5 years younger and it didn't hurt
I am highly satisfied with everything to date. However, I am withholding a "final grade" as I am yet to see the final results of the surgery. At some point after the swelling etc. subsides, I can then render a final opinion. I am still in the healing phase.
Dr. Wan really listened to me before and after my surgery. And she took the time to explain everything to me as many times as I needed to hear it all. Plus my results exceeded any of my expectations! She's thorough and very good at her job.
I am satisfied with my results so far, as I'm still in the healing process. What I truly liked was the staff before, during and after my surgery. The nurses were so nice and made everything more comfortable for me. This meant a lot!
The filler under my eyes was lumpy/bumpy and did not spread evenly. I've normally had great experiences with Lyndsey, and I still think she is great. This procedure however did not work for me.
Dr. Wan was very informative prior to surgery. Really follow up appointments were always with Dr. Wan, double checking status. She is knowledgeable, and compassionate.
Lindsay is an expert! She is professional, careful, knowledgeable and kind. Zero pain, excellent result. She is getting better and better!
Everyone was very nice and considerate. They treated me with respect and kindness. All the information I needed was explained in full detail.
I love this office! Sometimes I just wanna make an excuse to come visit and get something done because everyone is just so nice and amazing! Love you Kelli and Dr. Mason! I love my lips! Kelli knew just what I wanted and made it happen!
Staff is always professional and welcoming. Never feel rushed - Lindsay always makes time to chat so the visit is personal.
Dr. Mason and his team are super caring and don’t make you feel pressured or rushed during appointments. I have recommended him to multiple people and would get other procedures done from him in the future. World Class team!
Immediate walk in appt. Kelly Is very knowledgeable and thorough. My lips look amazing. My Botox is working.
Dr. Wan took the time to listen and answer all my concerns. I never felt like she was in a rush. She was very thorough and concerned about the outcome of my surgery. Her staff, especially Sylvia, was very kind and professional! Dr. Wan was the best thing about my surgical procedure. I have worked with many doctors over the years since I work in the medical field. She has excellent bedside manner and very meticulous in her preparation for the surgeries I had. I felt heard when I expressed my concerns and desires. She exceeded my expectations as a doctor and surgeon.
Yes, Lindsay is knowledgeable, professional and understood my needs and my budget.
Lindsey has such a great personality and very friendly. She is very knowledgeable of all the medical procedures and is easy and caring with the injections. She makes my visits enjoyable. I have never used Botox before and was nervous about the procedure. She made me feel comfortable and at ease.
Very satisfied with my doctor, procedure, staff, and ease of location. Cannot say enough about my experience. Would do it all over again tomorrow. The overall look of my procedure turned out way better than I had anticipated. Very satisfied and worth the down time.
Kelli is the best, she has performed 2 treatment on me, fillers & Botox. She knows the perfect spot to lift & fill what I wanted and it lasts a little longer than projected, which is great. Kelli is friendly, explains everything, takes the time to explain and is very professional. The Botox made my eyes look lifted & more wide open. I couldn't be happier.
She made me so comfortable! I felt totally prepared for my first treatment. Her work had amazing results, and she worked hard to help me manage my anxiety during the treatment. The results were better than I expected!
Professional staff, comfortable setting. Highly skilled and personable surgeon. Overall a great experience
Lindsey greets you with genuine kindness and personal attention. She is warm and welcoming. She listens with interest. She pays close attention to detail. She expresses overall concern for one's well being.
Lindsay is amazing always! Staff is also fantastic! I always feel like I'm back to my normal self after my Botox!
Dr. Mason AND his staff are just wonderful. I researched, interviewed other plastic surgeons and then went with Dr. Mason. No regrets whatsoever!
Dr. Wan is warm. Carrying and friendly. Love her personality. Knowledgeable and she studied under Dr. Rohrich.
Excellent communication and follow-up. Dr. Mason was extremely available to address any issues and questions. Results were as anticipated.
New to plastic surgery so I was extremely cautious. Dr. Mason was able to determine exactly what my expectations were for my surgery and execute. I love him and his entire staff for taking such great care of me.
Everyone was very polite and professional and I felt that I received all of the information that I needed in making a big decision such as this one.
Lindsay is wonderful! She explains the procedure thoroughly and makes you feel very comfortable. Look more rested
Every visit is like a treat for myself. Every single person encountered during my visit is genuinely friendly and helpful. They are always consistent.
Received the results I was looking for. Removal of the lines between my eyes.
Lindsay makes the whole experience very comfortable and is very knowledgeable. She answers all your questions and makes suggestions to give you the wanted results.
Highly satisfied, once again with my treatment. Lindsay is the best and I trust her. From the time you call to schedule, and through to the procedure, it is a wonderful experience. I'll never go anywhere else!
Lindsey is professional and exceptionally talented. She cares for her patients
Explained procedure very well; kept my husband informed and, I feel, genuinely cared about me!
In general, the procedure turned out well. Dr. Mason and the whole staff were amazing throughout everything. Dr. Mason took time to explain and help decide what the plan was for the surgery, after we talked about the outcome I was hoping for.
Forever Young BBL Laser Treatment
Everything was beyond my expectations in terms of professionalism and results. Clear, smooth skin.
Lindsey is excellent! She is so thorough, knowledgeable and compassionate! I trust her with my face! The whole team is amazing! The office staff, Kelly, and everyone I come in contact with, are professional and represent Southlake positively! Lindsey gave me the results I was looking for!
Noses are a difficult surgery. Mine went perfectly and it is straight as expected. Thank you to this tremendous patient focused staff. [Single best thing is...] My nose is straight! Love the staff and Dr Mason...they actually care and hold themselves to the highest standards, expectations and outcomes.
Dr. Mason and all nurses, especially Courtney exceeded my expectations with always answering my questions, the best and most courteous treatment before, during and after surgery I’ve ever experienced and I LOVE LOVE LOVE end result of my implants! I would recommend Dr. Mason to anyone looking for the types of surgical procedures offered.Thank you all!
The results where great. The experience was great. The staff is great.
The staff was amazing! The surgery was so stress free and the results are beautiful!
Kelli is very professional and knowledgeable. She takes her time during your appointment and makes sure you get exactly what you want.
Exemplary service start to finish. More youthful appearance, although I am still healing.
Tummy tuck a whole lot more success than I expected, redo on the breast implants was perfect. Everyone, including staff, were very helpful and friendly & caring. The surgery was a better outcome than I expected. I am very blessed and happy to have had Dr. Mason for a Doctor. Tummy tuck a whole lot more success than I expected redo on the breast implants was perfect
From the moment I called I felt like a patient of this practice. Like they were there to help me and throughout the whole procedure someone was there to hold my hand. I am comfortable in my own skin. I am not afraid to make certain movements or show my belly area. Even sitting down made me look 5 months pregnant when I was fit everywhere else. I would take an hour to look for what to wear only to chose the same thing every day. I would get frustrated and even cry. Now I wear whatever I want.
From the moment you walk in you are made to feel comfortable. Friendly, professional, caring and skilled are all words I would use to describe everyone at the practice. Lindsay is very skilled at knowing what products to use and how much for a very natural result. She explains what she is doing, post treatment care and sets realistic expectations. She is absolutely the best injector I have been to!
I was very happy. Everyone is so friendly and professional. I go see Kellie for Botox so I knew that side of the business was super sweet too.
I love Lindsay! She is great and I will not go anywhere else! Crows feet gone!!!
Lindsay assesses the areas carefully before injecting the Botox and documents the pre-procedure image. She is very knowledgeable and professional and caring.
Lindsay is great! She is personable, professional, has the patients best interests in mind, remembers me individually each time, makes me feel welcome. [Single best thing is...] Feel more confident and less distracted with thoughts of wrinkles!
Friendly staff, on time, very knowledgeable, welcoming, and made my husband and I feel very comfortable.
The friendliness of the front desk staff. Tha atmosphere of the office. I never have to wait for my appt. I like how professional and caring Dr. Mason is. The results from my neck lift. No more double chin:)
Customer service, from receptionist to nurses to doctor to coordinator, everything was a 10/10.
Lindsay is amazing!!! She is very skilled at what she does. I appreciate her knowledge and honesty of procedures I am interested in doing. I did filler in lower face. It looks very natural and subtle, which is exactly what I wanted.
Lindsay takes her time and explains things very well. Natural look with less wrinkles and frown lines.
Knowledgeable, friendly, professional, nice person. Lindsey is very good at her job, I like that.
My doctor was available 24/7 and often met me during non office hours. The staff has been so friendly and helpful. I have a more positive self image. I feel empowered because something I could never change is gone.
Professional and very friendly staff. Made an uncomfortable situation easy. Helpful with all my questions/concerns.
Lindsay does a fantastic job on administering Botox in the proper places and proper amount. Great results that are exactly the way I want them
Consistent service, results and product knowledge with each encounter. [Single best thing is...] How it boosts my confidence and self esteem
Dr. Wan was great and I can’t wait for her to perform my breast augmentation.
Lindsay is awesome and fantastic at her job! She makes you feel comfortable instantly and really knows her stuff!! Feeling just a bit more like me.
Nurse Lindsay Van Meter is highly knowledgeable in her area of expertise. She listened to my concerns and what I was wanting to accomplish with the procedure and was able to achieve it! I've been having Botox since approx 2008 and this is the first time I am extremely satisfied by the results. Achieved what I was looking for, painless and no bruising. Procedure was explained completely and questions answered.
The entire staff is always very friendly and welcoming when I walk in. Lindsay has been amazing since day 1. Any questions I have she always knows the answer. She's great at what she does and always makes you feel super comfortable which is a must when getting something injected into your face! I feel more confident because of her and am very appreciative. Face looks more youthful.
Lindsey really listens to what I want to have done and she has awesome techniques for the right placement for my fillers. Wayyy better than [other practices]. She is the sweetest! Very professional!!! Please keep her! Ha! Thank you Lindsey for making me feel beautiful! [Single best thing is...] Professional placement and quantity of fillers facial and my lips!
All made it a breeze of an experience. Smaller breasts and wonderful doctor.
The upper cheek area looks better and the lines around my lips look better! Lindsay is very, very good with injections and very professional. She is also very pleasant and likable! She is very much as asset to Southlake Plastic Surgery. My only comment would be the results of the fillers -- after the swelling subsided the results weren't quite as good as I was expecting. The wrinkles in my chin area are a little better but not as good as I was hoping for. (Maybe too much to ask?)
Kelly injected just enough filler to soften my lip lines but not make my lip look distorted. I had no bruising whatsoever, and the botox lifted my eyes just a bit - perfect!
Dr. Mason has great bedside manners. Was very professional and my expectations were met. He was great and the staff as well. I felt very comfortable throughout the whole process. The best part is feeling confident again after my procedure! The outcome is better than I imagined.
Dr. Wan listened to what I wanted and was very personal in explaining my surgery with me. Everyone at Southlake plastic surgery was awesome to work with. Very happy with my outcome. I worked out but could never change my stomach. I also breastfeed all my children so my body just felt tired. After my surgery I am so happy with the way I look and feel.
Kellii made me feel very comfortable with my decision and completely understood that I did not want to much difference. She also gave me great suggestions on future treatments. I will definitely be back and will definitely want Kellii - she looks and acts amazing - she is both professional and FUN. [Single best thing is...] I saw a difference and was happy while it wasn't so noticeable that others would comment.
This has been THE best experience I have ever had in terms of a surgical procedure and a doctor and his staff. Dr. Mason has such a wonderful way about him and his staff are all friendly and helpful. The staff knows you by name. I was really impressed to see Dr. Mason at my first follow up visit, as it was a Saturday and he tended to all of my needs himself. I have already told co-workers and friends about how fantastic Southlake Plastic Surgery is. [Single best thing is...] I feel much more confident in myself.
I had the best experience with Botox administered by Lindsay. Everything went great [Single best thing is...] Better response than previous Botox administered at other offices
I loved the fullness of my lips after the procedure. I had a wonderful experience.I absolutely loved the results I experienced with the lip fillers. Kelli is fabulous and I will certainly be returning.
Lindsay is so knowledgeable and professional. She has great communication skills! And I appreciate her patience and willingness to answer all my questions and not make me feel rushed. [Single best thing is...] Less wrinkles!
Yes, as always Lindsey was amazing!! She is very personal and genuine! She wants the best outcome for her patient.
Kelli was very courteous, interested in truly helping me find the proper solution for my specific concerns. I appreciate the time she took to explain my options, and choices for procedures I may choose in the future. The overall results using botox, far outweighed the initial bruising. [Single best thing is...] Smoothing out of the wrinkles on my forehead!
Kelli was amazing and really walked me through my first Botox experience. Extremely pleased with my results. No more wrinkles.
Appreciated the ability to get consult and procedure at same visit. Office was clean and very professional. Got rid of my fat in my flanks. Something even a strict diet couldn't do.
She was very knowledgeable about Botox treatments and was very atendive to my needs. [Single best thing is...] The results I got. Very pleased.
I don't look old!!! After having the botox injections I look rejuvenated and awake. I no longer have the aging lines I was developing on my forehead and around my eyes. The staff was friendly and informed, the appointment was quick and efficient, the results were amazing!!
I love my lips. They look plump but natural! First of all I had to reschedule my appointment numerous times due to conflict with work and the ladies at the front desk were more than accommodating and willing to help me find a better date and time that worked for me. Having never had any filler before I was extremely nervous but Kelli was so sweet and put me at ease and made me feel so comfortable! The procedure itself was quick and a lot less painful than I anticipated. I will definitely be back to see Kelli for fillers and botox in the future!
First of all he is very Knowledgeable and educated me on the safety of the size I was wanting to go.. He let me know WHY it wasn’t possible to go any bigger and I am very happy with the results. He is very experienced and knows what he’s doing. Everyone of the staff members there is very welcoming as well .
Mr. Mason listened to my preference NOT to use implants, but to work with the breast tissue I had left, after a lift. He did a beautiful job, creating the results that I wanted to live with, rather than what might be expected, with implants included commonly in my procedures. I am grateful for his sensitivity and respect for my preferences. Dr. Mason takes the time to describe procedure options and estimates of realistic results and listens to my concerns and fears. His willingness to follow up, with any details or changes that might be important for a positive patient experience- not just before the procedure, but in the recovery process and afterwards. He always checked for any discomfort, and behaved in a caring, encouraging manner. He listened, answered questions, gave detailed examples, and shared research materials, to help me envision a realistic recovery and results. His office staff and nurses are sensitive, polite, cooperative and return calls promptly. His office is beautiful and welcoming. I feel comfortable referring Dr. Mason to any of my friends or family. If I decide to pursue other procedures, I will definitely work with him again.
Yes! Kelli was very thorough with my consultation and I was very happy with the botox she applied. I had previously had my Botox done by [another provider] but he was booked, so I went to your office instead (as recommended by a friend). I was happier with my results from Kelli because she was able to apply less botox with a better effect than my previous experience. It also looked much better as it settled, which has been challenging in the past.
The staff is so professional and welcoming. While I was doing my coolscupting i got really hungry and they helped me Doordash!! And I never feel like they are upsetting me. I have realized that Dr. Mason and the staff always under promise on results and over deliver. So I am always happy. I don't like it when great things are promised and they don't happen.
As someone who suffers from anxiety, I was nervous about going into surgery. I was anxious the entire way as I was driving to meet with Dr.Mason specifically and chose to travel the 8 hours to get to him. From the second I walked into South Lake Plastic surgery, I was greeted and met with such positive energy. I was immediately put at ease. All of the staff were amazing and treated us extremely well. I still cannot believe how easy everything was and how calm and comfortable I was through the entire experience and on top of all of that I am in love with the results. I could not have had a better experience. The single best thing if I had to pick would be the simple fact that everyone there put me immediately at ease and for once I wasn’t anxious about anything, which is not something common for me as I mentioned before, I suffer from anxiety and going into a procedure that is serious enough to have to be put under, I was expecting to have a panick attack, especially the day of, but I was 100% comfortable and for that I am forever thankful and trusting in their care.
I have much more confidence, leading to greater self esteem. . Dr Mason seems to genuinely care about his patients. He listened to my aspirations and concerns, then helped me decide on a procedure that met my needs. His sincerity was evident when he scheduled my follow up appointment on a weekend. I highly recommend Dr Mason and his staff.
I am new to Tx and I had been to 3 other offices and not satisfied. I was very happy to find someone finally that knows how to do fillers and Botox.
The staff and Dr. Mason are the consummate professionals in terms of preparing patients for whatever procedure they have selected. My daughter used Dr. Mason before my procedure and he comes highly recommended as one the very best plastic surgeons in the Dallas/Fort Worth Metroplex.
Kelli was so amazing! I loved the results of my Botox! Working with Kelli and getting rid of my wrinkles!
The excellent staff and my results . All staff members were extremely friendly and professional. No matter my multitude of questions, they were eager to answer and did so in a comforting manner. Highly recommend and will be back!
Dr. Mason and his associates listened to me and worked hard to achieve the results I envisioned.
Very satisifed, Lindsey is knowledgable and helpful. There is a noticable improvement in my eye area and overall face.
Everyone there made me feel comfortable and at ease. Between the breast augmentation done by Dr. Mason and the Botox done by Kelli, I'm highly satisfied.
I love Dr. Mason and his staff. Been going to him for many procedures and will continue going. Love love love Dr. Mason and his staff! Welcoming Team and Professional!
I was the second in the family to have a procedure done by Dr Mason Will not go anywhere else if more needed! The total thoroughness by the entire staff
Dr. Mason and his staff are the friendliest people you will ever meet. Dr. Mason has amazing bed side manners and makes you feel comfortable and secure anytime you visit him. His nurses answer your questions without making you feel rushed and make sure you feel important. I highly recommend him to anyone looking for plastic surgery. I was very nervous going into surgery, but Dr. Mason and his staff made me and my boyfriend feel very comfortable.
Dr Mason has the best bedside manner, very informative as is his staff My clothes fit better, my sweating has decreased and i feel better about myself.and feel better about myself.
Lindsey is great!! Love the filler, and I am looking forward to continuing as one of her patients!
Overall wonderful experience. Have always thought of Dr Mason as an outstanding professional. Truly enjoyed meeting Dr. Beck, she has such a amazing, calming bedside manor. Courtney is super helpful and approachable and ready to answer any questions or concerns. Thank you for a fantastic experience!
overall great exp - friendly informative staff - took the time I needed to answer all questions thoroughly
This place is by far the best office I have ever been to staff is very professional they make you feel like family, office is spotless the Dr is very caring, thorough and makes you feel so comfortable
Great all around experience! Very happy with the results, after 2 hard c-section pregnancies, I look great now! Recovery time was exactly as described- no surprises
Lindsey is great. She is a good listener, knos her stuff, and does not try to oversell. My eyebrows are now even.
The staff were very friendly, Kelli was wonderful. I love my results. Fullness of my lips.
Dr. Mason and his staff were courteous and professional. My surgery was done well and recovery was relatively easy. They were happy to answer any and all questions and assured me that my best interest was their priority. Excellent experience!
Anyone I talk to about plastic surgery in this area always speak highly of Dr. Mason. I only hear great things about his practice.
I came in for a follow up with Lindsay and she did some touch ups in a couple areas that she thought could be better and now it looks even better! Lindsay is very professional and knows what is best for her clients.
I had a consultation and felt very comfortable with future scheduling of coolsculpting based on the technician's knowledge.
Lindsay was wonderful. She discussed in detail each problem area that I wanted to have Botox treatment. I felt she listened and explained each step. I am so happy with my results and will be using her again in the future.
Lindsay answered all my questions and made me feel very comfortable with the procedure. I was very impressed with my experience and the results.
All of the previous answers that i answered are why I am highly satified.
Dr Mason is a skilled and highly proficient surgeon. He and his staff are excellent
Kelli is amazing!! Kelli is absolutely wonderful!! Very kind, caring and compassionate!! So friendly and professional!
Every person I interact with at the Med Spa is so professional and warm. I have a pretty unhealthy fear of needles and Lindsay makes me feel calm and distracts me during the injections with meaningful conversation. My results speak for themselves- I am so happy with my experience that I refer everyone I know in the DFW area!
Love the results! Dr. Mason and his staff are very professional and always helpful and friendly! I been going to seem Dr. Mason for all my procedure because he is the Best!
I found all staff memebers to be extremely courteous, friendly and genuinely concerned. They made me feel like I was the only patient they were seeing in their practice. The office was elegant and spotless with lots of privacy if needed. I had some special requests in regards to incision placement. The request was not only entertained but delivered. Dr. Mason made me feel calm and intelligent in regards to my questions. I highly recommend his office to anyone considering surgery.
I felt very comfortable and informed. I think I will be in good hands with Dr. Mason and staff.
The professional approach of Dr. Mason. His friendliness and ability to make me feel comfortable as well as taking time to explain the procedure and recovery. What most impressed me was his letter of “Thank You” for choosing him as my surgeon prior to the procedure and a personal phone call the evening of the procedure to follow up on how I was feeling.
Everyone was nice and friendly. Everyone was able to answer my questions and were all very informative.
Surgeon seemed confident, very knowledgeable and honest about what results i should expect
The overall experience was outstanding! The staff was professional, knowledgeable, patient, and caring.
Everything went well and I always felt comfortable. Nurses and Dr. Mason were helpful and answered all my questions and concerns.
My breasts look natural, my scars almost gone! From the first phone call to my follow-up visit I was highly satisfied with the customer service I received from every person at Southlake Plastic Surgery. I highly recommend them and have already on numerous occasions. Thank you all for everything! [name]
Dr. Mason and his staff are not only GREAT at all things plastic surgery related, but they go above and beyond to care for their patients and that's not always the case with other plastic surgeons. Thank you Dr. Mason and Staff!
Thank you for an excellent experience. i have been a patient before and will in the future if needed. i have and will continue to reccomend Dr Mason !! OMG i have been so satisfied with my smaller breasts. I recently lost 35 pounds and I feel sexy after the tummy tuck !!
I was very comfortable with Dr. Mason and the other members of his practice. They were kind and friendly. I was very excited to call back and book my surgery date with Dr. Mason.
Dr. Mason and his staff were welcoming, intelligent and provided complete information. There was no hard sell; rather, Dr. Mason was absolutely honest about the realities of what would occur. There were only good surprises!
Dr Mason, Kelli (nurse), Kim (finance + booking), all the staff is outstanding. I felt I was given as much time as I needed, I never felt rushed. I was treated with patience, dignity, respect and great care. Although, I waited 3 months, I cannot say how happy I did as Dr Mason is incredibly skilled, a perfectionist, as is Kelli. I couldn’t have been in better hands. Also, Dr Mason took into account my underlying health issues and my safety was his priority throughout the process.Kelli, the nurse called me with detailed instructions before and after the procedures and showed great care. Kelli and Dr Mason were always prompt at answering any question or concern as they arose, no matter how small.I was able to get ready and recover in a comfortable space and my mother could wait for me in a discreet waiting room.The procedures I had have been a great success and excellent value for money as everything was pretty much included. In fact, I am so happy that I have recommended Dr Mason to a number of people already (not that he needs any recommendations!) The amazing result that comes only with skills, talent and experience.
This was my second surgery performed by Dr. Mark Mason and his staff, within two years. I totally felt comfortable asking any questions I had, and was satisfied with the time they spent answering those questions. Right before both surgeries, Dr. Mason told me and my husband, at separate times, that he would take good care of me. That was extremely comforting to me and he was very sincere when he said it. The whole Southlake Plastic Surgery team was very professional, yet personal and interested in my well-being. Dr. Mason is highly skilled and I trust his ability and the decisions he makes as a surgeon. I am grateful for choosing him to be my plastic surgeon.
I was very nervous about having this procedure done. The nurses, staff, and Dr Mason were all incredible at making me feel at ease. The procedure went very well. No complications. I am extremely pleased with the way I have been treated, the ease of post op care and the results that have come from the surgery. Will recommend and come back for future procedures.
Lindsey was very understanding of my concern regarding outcome of first Botox treatment & she was very patient with me in explaining everything, recommending conservative approach with injections. Treatment itself was painless, no adverse reactions post treatment and good results noted per my f/u 2 weeks post treatment. Thanks Lindsey !
Very satisfied! Lindsay made me feel comfortable and at ease and the results are amazing! Increase confidence due to the procedure.
Lindsay listened and understood my expectations. She made it very comfortable- I had very little discomfort. She explained the process and I knew what to expect as well. She went over the individual products that were available and helped me decide what would be best for me. I finally have lips! :).
Dr. Mason is not only the best surgeon, but he also listens carefully and truly cares about his patients. It was so much more comfortable having surgery in his office instead of a hospital. His staff is absolutely the best! I had a great experience and final result! I feel more comfortable with my body.
The staff is so friendly. The facility is lovely and I felt that they were very knowledgeable. I asked a lot of questions and they answered all of them until I was satisfied. I love my plumper cheeks and my smooth forehead.
Thank for my life changing experience! I love the new ability and mentality that I have experienced from having this operation. I can wear certain things without a bra!!!
Dr mason was extremely helpful and took his time with my consultation, answered every question thoroughly and helped educate me on the options I had.
Lindsay knew exactly what to do to achieve the results I was after without question.
From the moment you enter the office, all of the staff were welcoming and accommodating. From consultation to surgery, the staff demonstrated caring interest regarding me and my care. Just a fantastic staff! Dr. Mason has a wonderful caring spirit and put me at ease. Many of my friends have been to see Dr. Mason, and he is the only one that I would trust to do my procedure!
Everything. Across the board and Lindsey is uhhhmazing. I want to come back and have another half cc put into my lips. I'm so in love with them and the staff is awesome as well as the facility. Very realistic with what we wanted to achieve in look which I valued above all else as I am a professional athlete.
Kim and Dr Mason were very personable, thourogh in explaining prosecutes and reasonable goals Dr Mason answered all my questions, comparing procedures outcomes and types of surgery procedures. He was very sensitive about my modesty and hopes for an earlier date for surgery.
My crows feet are gone! I love how natural my facial expressions were after Dysport
very professional and Dr Mason did a wonderful job. has made me feel youthful and confident in my appearance.
Lindsey was great! She gave a nice background of herself and qualifications which made me feel comfortable using her for the first time. She has strong knowledge of how the achieve my goals! Results were spot on! No sad eye brows! I look bright eyed and no more 11's!
Everyone at Dr. Mason's office is extremely kind & helpful! The office/environment is very relaxing and all of the staff do an amazing job at walking you through your options, helping you make the right decision for yourself, and then being excited and supportive! It is an overall wonderful experience!
I really enjoy the relaxed but very personal and professional atmosphere. Everyone there is so caring. Through my procedure, afterwards, and even follow up, you're comfort and needs are of their upmost concern. I had phenomenal results which speaks to me about how experienced they are. Great team and great place to go for any procedure you want done right.
Excellent practice. Top level surgeon-one of the most skilled in the field. Equally important,he is caring and sensitive to patient concerns.
Dr. Mason and his staff are great! Friendly, caring and knowledgeable. I am very impressed!
Dr.Mason’s professional demeanor as well as friendly staff. Appreciate the consultation being informative and efficient yet understanding that it’s an important decision for me and being a non pressure environment.
I was treated in a welcoming and comfortable atmosphere by everyone in the office. It felt very personal to me as a person and not just as a number.
From being greeted by Nicole at the front desk, to meeting Kim and the talking with Dr Mason, I felt extremely comfortable. They were kind, they listened to all my concerns and helped me feel at ease. I am a repeat customer of Dr Mason and will continue to be.
Professional as always. I used this physician 14 years ago and was amazed back then. He fix a problem that my dermatologist try to fix. Things have not changed, except for his location. Explanation of procedure and what to expect was easily understood.
Can not say enough good things about Dr. Mason and his staff. Very attentive, answered questions and was available 24/7 should a problem arise. Incredible experience from start to finish.
Lindsay took her time and explained everything thoroughly. I appreciate Lindsay's knowledge and patience as I ask questions. Her positive attitude and smile really shows that she loves what she does and where she works. I am looking forward to more visits! A big thanks to Kim for sharing the great work and relaxing atmosphere of Southlake Plastic Surgery and MedSpa - I am loving this new journey.
Lindsey and her energy made me feel just what I needed in my new relocation her to Texas, love her to pieces and your office staff is truly amazing!! Thank you for everything!! Feeling better about my facial features again!
Barely two months following surgery and my results are already dramatic. Everything, literally every staff member, the facility itself, the instructions, the anesthesia, and Dr. Mason exceeded or met my expectations. I worked as a healthcare administrator for years and my father was a physician; I have very high expectations. I would whole-heartedly recommend Dr. Mason.
Lindsey's ability to explain the procedure exactly how it will be done and the outcome.
I had Dr. Mason perform a tummy tuck. The results have been outstanding. He is a amazing surgeon and a genuinely caring person. He takes the time to listen and answer all of your questions. I felt very secure having my surgery in his surgical suite because of how well I was treated from beginning to end. I was also very impressed that I could always reach the doctor even on nights and weekends. Dr. Mason has a remarkable caring staff from front office to nurses. I felt very comfortable in his office. I could not imagine going anywhere else. I highly recommend Southlake Plastic Surgery, Dr. Mark Mason, and his Team!
Dr. Mason and his Staff were and still are very wonderful to work with, profession, and always have smiling faces when they great you! They answered every question that my husband and I had and answered it to the fullest! My outcome after 8 children (1 of my own and 5 surrogacies ( 2 sets of twins and 3 single babies)), is very stunning, marvelous and just unbelievable, the magic Dr. Mason and his Staff worked on my consultation date, to my surgery date, and the follow up appointments was / is fascinating / remarkable!!!!! Thank you so much Dr. Mason and Staff!
I love the results of the botox and fillers. Everything looks totally natural! My face has some structure to it. I have cheekbones!
Yes, Lyndsey was awesome! She patiently listened to all of my concerns and thoughts. Helped by showing me pictures of procedures, and she helped me understand the outcome. The way Lyndsey cares about her patients. She took before and after pictures, and she is honest about the expectations.
I was referred to dr mason. I trust dr mason. He and his staff are friendly helpful genuine
Read previous comment. Also, told Lindsey to give me 60cc as I have had this done numerous times. She wanted to be conservative. Not what I wanted however. Now I have to go back for follow up and I didn't want to do that which I told her.
Dr. Mason's description of the procedure is very reassuring. He comes across with knowledge and confidence. An excellent bedside manner.
Dr. Mason put me at ease with everything going on. I like that I was made comfortable and pain free as possible.
The overall service was great and they answered all questions that I had.
I felt very welcomed and cared for. Dr. Mason always gives ample time for consultation and I never feel rushed. Everyone is very helpful and always tells me to call if I have any questions. Beautiful facility.
The services were performed to my expectations. The staff is very friendly and professional.
All personal in this practice are outstanding, friendly, Dr Mason is superb, he spend the time need it during the consultation, and explaining or answering any questions or concerns I hade. he is also very friendly, and very professional. Totally trust this practice.
time spent with doctor was very productive. he made me understand the risk and expectations of results very well Its almost exactly what i wanted
answered all questions, very friendly, informative, from staff to physician . I am a repeat pt of Dr Mason for these reasons
She took the time to understand the bad experience I had with different provider. She explained the process to get to our expected results. Very natural look
Lindsay gave great information and honest input. She did an extra evening party to make it fun for a group of us. Very professional, not pushy, easy to talk with ! The crow feets on the side of my eyes. Really could tell a big difference.
Lindsey was professional, welcoming, knowledgeable and a bright spirit to be around. She made me feel comfortable and beautiful! Looking forward to seeing her again
Lindsay is patient, confident in her advice and ability, and listened intently to what I hoped to achieve. She is the best! All of it but I appreciate the detailed notes she documents so that each time I return there is no question about units, placements, price, etc
The Dr. and staff are wonderful. They spend all the time necessary to explain procedures and answer all questions.
Lindsay was fantastic. She made me feel welcomed and special. This was my first time doing any kind of procedure. She didn't make me feel pressured to do anything I wasn't ready to do. She's the best! I love my results. No ugly deep line across my forehead.
Lindsay is absolutly amazing, she makes everything feel so comfortable and easy!
Front desk is so nice and welcoming. Dr Mason answers all questions and takes time in your appointment. Will always go back to his office if I ever have anything else done. The way my breast look now ?
Ease of scheduling and quick appt Soften forehead lines but need more between brows
I abolutely love Dr. Mason and his staff! They are top notch!! I feel so much better about myself
Lindsay was awesome - took time to explain procedures I don't look as tired! I will have Lindsay look at the "marionette lines" next time - was hoping they would diappear more but that might be a different procedure
She answered my questions promptly and completely. Very satisfied with procedure.appeared to take time to answer my questions regarding other fillers which are offered. Not disappointed in my results, done very well.
Lindsay is very knowledgeable and detailed. She answers all questions and makes sure she and I are on the same page before anything is done. Patient satisfaction is very important to her It looks natural
Lindsey has been wonderful from the start. Very honest with her approach and her suggestions which I believe is very important. I have never felt rushed at all and she answers all questions.
Yes, Lindsey is very professional and friendly. She's very good at giving a natural look too. Less wrinkles
I am so impressed with EVERYTHING about Southlake Plastic Surgery! The staff, the office environment, Dr. Mason - EVERYTHING! Everything that I have had done at Southlake Plastic Surgery, I have been extremely pleased with. I can't say enough good things about SPS and would recommend it to anyone looking into all of the services SPS has to offer.
Everyone from start to finish is always welcomeing and absolutely wonderful, as always, when I visit!
Staff greets you always with a smile..willing to exceed ones expectations.Competent,knowledgeable.. I feel more confident about the aging process..
Lindsey was very informative and helped me make the right choice for my desired results. She performed the procedure and it turned out great.
Best place ever! Yes! Excellent experience, very thorough on explanation of procedure
Friendly staff. I have been getting Botox injections done for over 10 years. When I came in to your office I was concerned about my forehead frown lines. I went with the nurse's recommendation & the results looked ok at the time but in 6 weeks my forehead is showing frown lines. I am not happy with that.
The procedure and after effects were explained clearly to me.......It gave me confidence that no matter what that the procedure would be beneficial to me....... It helped give my face somewhat of the shape of earlier years....
Dr. Mason is fantastic! He explained everything fully and spent a great deal of time listening-rare in his field. His staff is also amazing!
Lindsey was friendly, professional and really listened to my needs to come up with a good plan for my specific needs.
This was my first appointment with Lindsay and she did an excellent job! Her explanations and suggestions were very helpful and her explanations were concise and understandable. She is very personal and her appearance was professional. I am also a nurse and felt confident in her standards of care and hygienic techniques. Hand hygiene and utilizing gel is very important to me and I was confident in Lindsey's techniques. It was done in a timely manner yet Lindsey took the time to listen to my concerns. She provided realistic result expectations.
Lindsay Van Meter is very knowledgeable in her field. She is extremely personable and always makes me feel comfortable.
I have had a couple surgical procedures with Dr. Mason and always use his office for Botox and would not think of going any place else. I never have a fear of a procedure going wrong or there being any mishaps. The level of confidence in the staff.
Lindsay was so great. Very informative and asked all the right questions to achieve total satisfaction
I was satisfied. I needed a dermal filler to fill in the lines from my nose to mouth. Frankly, I needed more - but, was concerned about side-effects. However, it went well - no side effects and is still looking good. I will definitely come back the next time. It was easy and effective.
Dr. Mason and his staff were so welcoming, warm and respectful during my entire experience with them. Highly recommend them. I loved how comfortable I was the morning of the surgery. Got the best seat in the house. Recliner with dressing gown that hooked up to warm air pumping through the gown and a blanket. I was so comfortable that I forgot about being nervous. Nurse took excellent care of me as did Dr. Mason and the Anesthesiologist.
I was completely blown away by Dr. Mason and his entire staff. Dr. Mason is truly talented and has a gift and cosmetic surgery. I have been to other plastic surgeons only to lead to disappointment. Dr. Mason completely exceeded my expectations and I couldn't be happier with my results. Will never go to another plastic surgeon again, I will only see Dr. Mason for future work!! He has a beautiful office and a very skilled and talented team! He listens to all your concerns and desired outcome that you are looking for. I just cannot explain enough how talented and amazing Dr. Mason truly is. I'm in love with my results, I have more confidence, and I've had so many great compliments about his work and how amazing I look. I have my confidence back. I'm no longer in pain, and I love my new look!!
Dr Mason explains every thing and puts you at ease. He listens to my needs Breasts lifted
Dr. Mason is one of the most friendly Doctor I ever met. He listens very carefully to understand my needs and concerns and the outcome of surgery exceeded my expectations. My face and neck looked a lot skinnier than before and I looked much younger!
Everyone was so kind and accommodating throughout the whole experience. Dr. Mason even called me the evening after the surgery to see how I was doing. That is something that meant a lot to me. Dr. Mason and his staff were very professional and really made me feel comfortable. My confidence and how my clothes fit has improved tremendously.
I was very satisfied with my experience. As far as the results, I am still healing so it is difficult to state high satisfied if you don't yet see the ending outcome.
Forever Young BBL Laser Treatment
Everyone was super kind and they did well in explaining the procedure.
I was recommended to this Dr by a friend who had her surgery over 5 years ago and she is to this day very happy to refer Dr Mason and I am excited about my results as well and will also be happy to refer Dr Mason to anyone who might express interest in any services that he provides and I fully expect to feel the same many years from now just like my friend. I LOVE my new body. It is exactly what I asked for and exactly what I wanted and more. I have received many complements since my surgery.
Amazing office and staff. Dr. M is an amazing doctor him self. Will always recommend this doctor to anyone!
Everyone was so friendly and nonjudgmental. They did their best to accommodate my needs. Both of the nurses on my surgery day were fun to chat with and helped me take my mind off of the surgery.
Best decision I ever made choosing Dr.Mason. The staff made the experience so easy and stress free. Healing was much easier then expected, and I'm back to my normal routine. My breasts went from 34 aa to 34 d 32 dd I am ecstatic with the results. I love my breasts.
I am highly satisfied with the result just not the experience.. Several times during the recovery, I was frustrated because of stiches not all being removed and excessive swelling. I think Dr Mason is a very nice person and an excellent surgeon. I am very pleased with the overall results. I also liked the hospital and pre-op nurse.
Loved the doctor and the nurse I saw most of the time. I think her name is Angie. Brown hair, pretty face. Anyway, surgery day I didn't get her. I got the really skinny girl (sorry, bad with names) and she was not as friendly. She was very proficient.. but not warm and friendly
Staff was very personable and friendly. Dr. Mason was very easy to talk to and very experienced in plastic surgery.
Dr Mason & his staff are so awesome!! From the moment you go in for a consultation to follow up you are treated so wonderfully! Will continue to go to them and refer as many people as possible! Really listen to what you are looking accomplish.
From the moment you walk in the door, you are greeted with a smile. Everyone from dr mason to his nursing staff to the front office is friendly, helpful and really go above and beyond to make you feel welcomed and comfortable. Confidence level is through the roof! Every piece of clothing i try on looks great. I no longer have to wear baggy tops to hide my tummy. Love my new body. Haven't looked this good since before having babies
Very friendly staff and physician. Made me feel very comfortable at my visit. And the physician very knowledgeable and experienced :)
I felt like I was completely taken care of. Everyone working here went above and beyond to make this an easy and comfortable situation. I feel like my confidence has been given quite a boost!
Dr Mason is amazing and so is the staff. The interaction with the entire staff was awesome!
Once I arrived for my surgery I was made very comfortable and relaxedEveryone was very professional and extremely kind. Everything from my surgery to the HALO treatment went very smooth and successful
The entire experience was amazing, from the respect and friendliness of the staff to the overall outcome of the surgery. Have already recommended Dr. Mason to friends!
I thought Dr. Mason and his entire staff was so friendly and comforting. I never felt nervous going into the procedure because of their confidence and assurances. Even after the procedure, not only was I satisfied with my results but Dr. Mason and his staff's bedside manner was great.
Dr. Mason is amazing!!! All of the staff were absolutely amazing!!! What an amazing experience. I have recommended friends to this facility. I knew what to except for recovery, also I was VERY comfortable after my surgery, as far as pain level goes, I was kept more than comfortable. Thank you all very much for everything!!! What a wonderful experience!! It has given me the confidence I was looking for, my tummy was not terrible but I never wanted my husband to see it, he did of course but it made me very self conscious. I had stretch marks and a C-section scar!! My C-section scar was painful. After my tummy tuck my tummy looks gorgeous and it has muscle tone again. My breasts are sitting up" where they should be, I feel more than sexy!!!! Thank you Dr. Mason you are absolutely amazing!!!!"
Such a positive experience. I will continue to go back for other procedures.
We achieved the goals of removing loose tummy skin from pregnancies, lifting the breasts, and thigh reducing lipo. I was highly satisfied with the results of these procedures with the ultimate goal of looking and feeling better in my clothes while providing less opportunity for yeast or other pathogens to thrive under excess skin folds. I am very pleased with the results! I look and feel better in my clothes. It is like turning back the clock and getting my pre-pregnancy body back.
The entire staff went above and beyond to make me feel comfortable. They eased all of my anxiety and the entire surgery was pain-free! I feel more confident and less insecure
It was overall a great experience. I really didn't know what to expect. It was a bit scary yet, after all the interactions and surgery - it came out better than I would have ever thought! I don't regret doing it at all and I would love to have more procedures done in the future!
The care and empathy shown by the doctor and nurses. Everyone was great about listening, answering questions, being available to call with questions, and supportive throughout every step of the process.
The office was pleasant and beautifully decorated in comforting colors. The staff is very friendly and upbeat. The doctor was patient with me and answered all of my questions. I was impressed with the website and how much information was available for me to read.
Love everyone! So helpful and nice! Feel so much more confident about how I look!
Haven't had my surgery today nail tomorrow, so some of the questions don't apply yet.
From beginning to end the experience was extremely professional, inviting and desirable.You can tell that Dr. Mason is meticulous by the way the entire office operates and the amount of time he takes with his patients. He as well as all the staff are caring and empathetic. Dr. Mason also did an incredible job of providing my son a normal life after a car wreck broke every bone in his face and left him with a severe brain injury. We need more people in our world like Dr. Mason and more businesses around like his entire office.
From the time I walked in the office I felt welcomed, the staff was so friendly and very knowledgeable about the procedure. I had heard from 3 different ladies about Dr Mason., that's how I had made my decision. I'm still in recovery but so far everything's been going very smooth. I can't wait to see the end result.
Everyone was very friendly. I loved how organized and thorough the information was that they shared with me. It made me feel very prepared.
The surgeon remembered details of my prior visit to his office 4 plus years earlier. I assume he took notes after that consultation and reviewed them. The 4 year interval between my first and second consultations were due to unforeseen medical incidents for me and my husband.I suggested a Silverlon bandage for its ability to speed the healing of incisions, without oozing. and with minimal scarring at the incision site. Such a silver based wound covering had been used previously on the incision for inserting my husband's pace maker in his chest. I was impressed that the surgeon was open to the idea of a new way of covering incisions. He ordered Silverlon bandages for my coming surgery at Baylor Med in Grapevine.I was also impressed with the lengthy list of both medications and supplements to stop using prior to surgery due to their negative interaction. Grapevine Hospital added one supplement to the surgeon's list - turmeric, because it is anti-inflammatory. (I did not understand why anti-inflammatory was a negative influence on surgery. The Baylor admitting person did try to explain the reasoning to me. As I had been taking a turmeric supplement previously, l stopped doing so before the schelduled surgery.)The surgeon and his staff are all very professional - and very kind. That helps me relax prior to such a long time under general anesthetic - which is my main concern.
The staff is professional and welcoming at the same time. I never felt uncomfortable no matter what questions I asked. Dr. Mason is always so thorough and makes me feel at ease. He uses great judgement and I totally trust that he will do an amazing job because he is such a perfectionist.
I was very worried that the exam for the consultation would be very embarrassing, but Dr Mason was friendly, kind, and quick so the part I was dreading was not anything like I feared. I felt very cared for my the office staff. Everyone was exceptionally friendly and enjoyable.
Everything explained in full, extremely pleasant people to deal with...an overall relaxing experience with a group that gives a feeling of trust and confidence...not one weak link in the chain. It shows that Dr. Mason has an outstanding ability not just as a surgeon but as a manager and motivator of people and, of course, selecting the right people to be part of his practice. A top class operation.
Marvelous Doctor, staff, and facility. When you have the right people on your side, everything else just falls in place. You have to feel some kind of connection with the doctor and staff before making a decision. . Over all I love this place! The doctor and staff make you feel right at home and are very caring people. I can honestly say they are the best!From the time you walking in to the smallest things, they will answer every question and are always a phone call away!
Everyone at the office was very nice and kind. No problems. The Dr and staff were very professional as well
From the minute I walked into Southlake Plastic Surgery I felt completely at ease. The entire staff is welcoming and makes you feel right at home. Looking back I can remember thinking it was all too good to be true but then I met Dr. Mason and Kelli and knew this was the place I wanted to have my surgery. My experience could not have been better - I do not hesitate to recommend you to anyone looking or thinking about having cosmetic surgery. I have since come back for facials and BBT with Sonia and again was extremely satisfied with your office and results. Thank you!
Dr. Mason is always professional and made me feel comfortable. I am so happy with my results. I would highly recommend Dr. Mason. Dr. Mason listened to all my concerns and answered all questions. His staff is awesome and was always there for me. Everything that I was told that would take place happened exactly. I will definitely be back for future procedures.
The overall attitude and helpfulness of Dr. Mason and his entire staff. They are all so kind, knowledgeable and patient. . Dr. Mason and his entire staff were so helpful from the first appointment at making me feel comfortable and informed about my surgery. They went above and beyond all my expectations in regards to making everything sure everything was perfect from my initial consultation all the way until my 6 week post-op appointment. I cannot be happier with the results from my surgery or how I was treated at Dr. Mason's office. I have already recommended him to many of my friends and family. Truly the best experience I could have ever imagined! I am so grateful to have had this experience and am confident I will be using Dr. Mason for any plastic surgery needs in the future!
Dr. Mason was very interested in what my expectations are. I wi can't wait to see the results! (breast and lift)I have had an excellent experience with a previous procedure ????
The entire team was AMAZING, from Dr. Mason and throughout his office there was nothing but professionalism and they proved to care about you as a patient!
I feel more attractive. After having nursed 6 children having this procedure restored my feminity and helped me get my body back!! That means so much to me! I love my results! I wish I had seen my before and after photos before I saw Dr Mason. I would have been more expressive with my gratitude!!
Dr. Mason and his staff are so friendly and made me feel very comfortable through the whole process. They never hesitated to answer any questions I had very promptly. They were very informative about what to expect after surgery. Dr. Mason and Kelly, especially, took a lot of time making sure I was comfortable and knowledgeable about every aspect of surgery and recovery. I am not even fully healed and the results are beyond my expectations.
The way the WHOLE office staff treated me, listened to me, answered questions, and took care of me...from the very first appointment until now. . Every sraff member, from the front desk to the doctor, treated me as if I were really important to them. I never worried about asking questions. I always felt comfortable and confident with the office and procedure.
Dr Mason listened patiently about what I wanted and when I changed my mind again very patient and understanding of what I wanted. All the staff very friendly and seemed to care about me. Ease of coming to surgical suite for surgery. Ensuring I had the meds I needed for after surgery.
First of all I have never walked into any Doctor's office and experienced a happier staff. His facility is clean and neat and inviting. I could sit in his lobby all day. Dr. Mason is one of the kindest, most gracious people I have ever met. I was sold by his before and after pictures and he told me he likes to spend a lot of time on the belly button to make it look perfect and it absolutely does look perfect. I had a small issue with my incision and they were more than happy to fix it and took such great care of me! I just got the feeling from day one that we were in this together and they were going to to anything to make my tummy tuck perfect. AND THEY DID! I would do it again in a heartbeat. I can't say a single negative thing about this office. Everything about my life has changed since the procedure. I have new hair, new make-up, new clothes and a new personality. I have more confidence and have already lost 15 pounds since my procedure. The difference is night and day.
I love how I looked after the surgery. . My results are amazing!. I have scars but they look great. Good size and no complications whatsoever.
I lost weight and gained a flat stomach. I am much more careful with my choices and am eating less and working out. The tummy tuck procedure was a major recovery but worth it for me to kick start a healthier life. . Dr. Mason & Kelli were wonderful to work with, and always made me feel comfortable. Dr. mason is a good listener, soft spoken, and I never felt any pressure. I like that all the information was presented to me for me to make the decision to have this procedure. I am very glad I did.
Dr Mason and staff work together, are caring, and highly skilled... I would not trust my face to anyone else but Dr Mason.
This office continues to perform Ina professional and comfortable way. They prioritize the patient's needs and make it a comfortable environment.
The results, even people who don't know what I had done have said I look younger. Staff is so professional, knowledgeable, and friendly
Dr Mason and team and the best. A one. Wouldn't even consider anywhere else for plastic surgery.
My eyes look brighter. Also, my shirts now fit my arms. Yeah. Surgeon was kind and friendly. All staff made me feel like I was a guest and treated with respect. Tops!
Dr. Mason and Kellie Presley were both exceedingly professional and reassuring. . Caring, professional staff and honest information about likely results, recovery, and discomfort.
The professional service exhibited prior, during and after the surgical procedure. The treatment by the staff exceeded my expectations. I would definitely recommend them to my Friends/Family.
The Doctot and all of his staff were so kind and caring and made me comfortable and gave me peace of mind.
The friendliness and professionalism shown pre op and post op!The dedication shown by everyone who works with Dr Mason.The strive for perfection! The staff are extremely friendly and very professional.Never too busy to listen and communicate with questions about my procedure.Dr Mason is 100% dedicated to obtaining the best results and gives far more than is required.He has the most amazing personality and bed side manners. I wish he was my GP..Fantastic post op care! I would not go anywhere else for this very personal surgery!
Exceptional experience all the way around. Every single person I dealt with seemed genuinely interested in my satisfaction. I am very pleased with the results of my surgery and I highly recommend Dr. Mason and staff.
Everything was amazing ! I was totally comfortable with my pain meds prescribed and I love him and his staff! . Because Dr. Mason and his staff is amazing ! Dr. Mason really cares about his patients and he's a great listener. I've had three surgeries with him and was satisfied with all except for a few complications with the last one. But I would still return to him for any additional work because I trust him! He's an amazing doctor !
I have had several procedure performed by Dr. Mason. So many in fact, I consider Dr. Mason a friend. I have recommended his services to friends and they are all pleased.
Dr. Mason is the best and I would recommend him to anyone desiring plastic surgery. I thought I had a problem with my implants and Dr. Mason was patient and understanding, and helped alleviate my concerns. His staff is wonderful as well and a credit to his practice.
Everyone very easy to communicate made it clear that were always available to answer questions. Ran and Doctor very easy to talk with during the consult as well explaining what to expect after surgery,
It's a pleasure to interact with everyone on staff at Dr. Mason's practice. They are friendly, knowledgeable and always ready to answer my questions. I can't imagine using another surgical practice.
I am confident and happy with my body image. From my initial visit through my last follow up, I felt comfortable and educated. All of my questions were thoughtfully answered along with reassurance and support from all of the staff, this was a wonderful experience!
I have been researching surgeons for 2 years and had consulted with one previously. Dr. Mason's before and after pictures were the best I have seen after all the research I did. His staff is extremely knowledgeable and friendly. After visiting his office and meeting the doctor I just knew I had to have him perform my surgery. I am 100% sure I made the right decision and will love the results!!
The care given before during and after the procedure was better than any other experience I have had previously. At any medical facilities. I felt assured I was in great hands and the worry of overall surgery was lessened significantly. . I was thoroughly informed of all aspects of my procedure, questions were answered I didn't even realize I might have. The entire office staff from the moment you walk in the door is so welcoming and accommodating. I would and will go see Dr. Mason and his staff for any future procedures or questions.
I am much happier with my appearance. The overall care and concern was above and beyond. Everyone listened to my desires and explained everything in great detail - from payment to surgery to outcome to recovery. Every single person associated with this office was awesome! I will definitely choose Dr. Mason again for any further procedures.
The results were better than I imagined. They easily took ten years off my looks. I have more confidence and feel better about myself since having the surgery. . The doctor and staff were very caring and attentive to my concerns. They did an amazing job on my facelift. I am extremely satisfied with the results. Even with the problems that I had, it was all worth it in the end. I would highly recommend Dr. Mason's office to any of my friends and family.
Dr. Mason and his staff provide exceptional care. They are very caring, cooperative and considerate, at all times.
Very satisfied with my appearance now. . Dr. Mason is an outstanding surgeon. True professional committed to his patients. In addition, he has assembled an excellent staff that go beyond the call of duty.
There was no single thing that made it the best. It was everything they did that made it the best experience. Dr. Mason is the absolute best plastic surgeon. He is kind, caring and highly skilled. I have and will continue to refer patients to his practice.His staff is outstanding.
It's the best surgical process/center experience I have ever had. They have it nailed!
Dr Mason is the best, he makes people comfortable, listens and is very honest with his suggestions. He will honestly tell you if you need something done or not, he is there to help you make the right decision, he's not all about the money (a rarity nowadays)
I feel so much more confident and clothes fit better. I felt 100% confident with the staff and facility
Desired results obtained. I trust Dr Mason because of his high level of training and experience. He knows how to listen to a patient's needs and explains reasonable outcome expectations.
I'm thoroughly pleased with all aspects of my surgery! My results are exactly what I wanted! Dr Mason and staff are very kind and professional - they put me at ease from the moment I arrived in the office the first time. They answered all of my questions and were very kind and empathetic to my concerns. Dr Mason spent time with me reviewing photos I found online of before and after results of other people and took the time to understand my personal goals. I asked him if I needed liposuction in other areas of my body and he said NO...explaining that to reach my goals I only needed a few areas. That was a little surprising - I assumed he would say yes just to get me to spend more, but he didn't. I'm currently at nine weeks post surgery and I could not be more satisfied with the results. I also want to share that I chose to get endermologie massages post surgery to maximize results and it really helped! Laura at The Finishing Touch was also great - very knowledgeable and gentle. It definitely shortened my healing time. All bruising was gone after only 2 visits and results kept getting better. Overall -everything was terrific!
Clothes fit better. Some exercise activities are now possible that I could not do before. . Dr Mason and all his staff have been excellent.
The face lift I just had has made me look ten years younger and have amazed my family and friends when they said I did not need anything done. Dr. Mason and his entire staff were all highly knowledgeable about the procedure I had. The professional attitudes were also very friendly and comforting. The appearance and cleanliness of the faculty was top notch and the in-suite operating room was equipped with the latest equient. Dr. Mason is highly educated and skilled and does amazing work. This is not the first procedure I have had with Dr. Mason, this is my fourth. My sister and two very good friends and one of their daughter's have had procedures done by Dr. Mason due to my amazing results.
After two kids, I just feel more like myself. I'm so glad I decided to go with Dr. Mason, I have my confidence back. Dr. Mason and all his staff were so nice, and genuine. I had a breast augmentation in March, went back and forth mentally for weeks before committing, and I'm SO glad I did. I could not be happier with the way I was treated, or my results!! Great office, great people!!
That my breasts are perky. As always, Dr. Mason and his staff are friendly, professional, good listeners, and givestill me a feeling that they really care about my needs.
The attentive care of Dr. Mason. Dr. Mason always took the time to listen to all of my concerns. He listened and discussed all of my concerns pre and post op. I never felt rushed. All staff members provided excellent care.The Forest Park Hospital experience was outstanding.
Everyone was extremely informative, professional and friendly. They took their time and answered all my questions
My overall outlook about my physical appearence has improved greatly. Also, some of my tops fit better in the sleeve area. The staff of this practice were friendly, helpful and seemed to be personally involved with my decision to have this procedure done. The follow up was very helpful in my understanding of what to expect. The Dr. was very supportive and understood my feelings about the problem I wanted to be addressed. He was very professional regarding everything I should expect during and after this surgery.
I felt like I was in good hands and that was proved with the fabulous results. Dr. Mason and his team were just perfect to work with. They made my decision easy! Very thorough, friendly and a great experience!
Professionalism and friendliness of the staff. The surgeon also made me very comfortable with his discussion of my procedure and results that I can expect.
Honestly I knew the surgery would go well but the results have surpassed my expectations. All of his staff were amazing and truly exceptional at what they do. I feel more comfortable at Dr Mason's office than I do at my Primary Care. Dr Mason has done a previous surgery for me that went amazing. He and his staff go above and beyond your expectations. I'm truly happy with my results
My new tummy! Loved everyone at Dr. Mason's practice! So very caring! Loved being called by name when I walked in the door. Thought he did an amazing job on my belly!
This procedure has completely changed my confidence about my body. I have a positive attitude about my overall self. Dr. Mason and his staff were amazing!!!! I am extremely satisfied with my healing process, after care and overall results! I highly recommend Doctor Mason to everyone. Thanks! Melanie.
Dr. Mason has performed several other procedures for me and his education and experience is far beyond any other surgeon. I also have the upmost confidence in his skills. His staff is the best. They are all so nice and educated on all the procedures.
the overall comfort level and experience of the staff who had the same procedure done by Dr. Mason was great. He was recommended by several of my friends as well.
I would have liked to have been told of maybe some other options besides the full surgery" that might improve the look of my face and wrinkles, example laser or botox perhaps. Now if I want to find out about those I will need to pay another $125, so I would have like a little more imformation on products available. "
I was satisfied but would like to have seen a better idea of what the expected results for me personally might look.
Everyone, from front to back, was professional, courteous and knowledgeable. This was my first plastics event and it was wonderful. I appreciate the attention and felt that I was in exceptional hands. Kelly is fabulous and the OR team was really fun. Thank you all for making my experience a very positive one. I highly recommend your office- and I am quite picky! The OR experience itself was wonderful. IV nurse and Anethesiologist were great.
the results of my stomach where not good at all.. yes got fat out, but left wrinkles all over my stomach where i can't wear a two piece
The staff is very knowledgeable and very pleasant. The surgeon was precise and very knowledgeable. He made feel very comfortable and not feel uncomfortable when explaining the procedure. He also explained why and how the procedure would be performed. He also is concerned abut health. He also asked many questions to understand my wants and needs.
Everyone at this office is so great. Very helpful, knowledgeable and personable. They make you feel very comfortable. No question or concern is ever a problem. They are very sincere about making sure the patient feels comfortable with the information and procedure.
This surgical procedure has given me the confidence I was craving!! Dr. Mason and his staff are very knowledgeable, timely, professional, and friendly!! The staff was very thorough in every stage of the process, which made my entire experience stress-free. I will be returning to Dr. Mason for any future procedures!!
Dr Mason did my breast augmentation 11 years ago, I have been highly satisfield and truly trust he and his staff. I had no interest in looking for 2nd or 3rd opinions because he had done a great job the first time. Also the staff are amazing, if only every Drs office was like this
Excellent results and care from start to finish. Very skilled surgeon and staff!
The Dr. was polite and caring about procedure I am interested in. He explained what was to be expected after the surgery and his staff was fun abd helpful. The staff made me feel very comfortable and to expect a very good outcome with the surgery. I have wanted to do this for a long time and felt this was the right time and this Dr. and his staff were the right people to do it.
DR Mason is an excellent surgeon and compassionate person.Kelly listens and responds to all concerns,the whole staff is warm and friendly.
Staff is friendly & educated . Dr. Mason is very informative & takes the time to explain and answer all of my questions.
I was coming to Dr. Mason for a breast lift and a bellybutton revision. I was secretly afraid he would turn me away as a hard case because of the revision and the fact that I didn't want the full lift that I probably needed. Instead, he listened to me intently and assessed that I had educated myself enough on the pros and cons of what I was asking for and agreed to do it my way. I could not be MORE pleased with the outcome. I honestly cannot think of any better outcome on the breasts and am so thankful I went to him. We are still working on the bb. If I would have gone to him in the first place, this wouldn't even be an issue. If I ever do any other cosmetic surgery procedures, I will ONLY go to Dr. Mason. And I tell everyone else the same thing.
The entire experience was just so easy. The doctor, facility, staff, procedure,recovery, and post visits were perfect. It's an experience I would do all overagain and highly recommend to anyone I know. I've gotten great feedbackfrom friends and co-workers. I'm very pleased. I will go back to Dr. Mason inthe future.
Dr. Mason is Board Certified, relates to his patients on a one on one level. Staff was very kind.
We came in with several questions and doctor mason took his time answering them all thoroughly. When I went in for surgery I was very comfortable. We never had any issues if we had questions day or night, someone always returned our calls promptly if it was after hours.
Staff was amazing! Dr. Mark Mason is an unbelievable surgeon, artist, who is caring thorough and compassionate! I am absolutely pleased and ecstatic with my results! I would recommend dr. Mason and his staff to anyone looking into cosmetic or reconstructive surgery!!!
I have complete trust in Dr. Mason's knowledge and expertise as well as the professionalism and caring of everyone on his staff.
The staff is great. They were always available and responsive when I had questions or concerns. The day of surgery was very comfortable and calm.
The office is extremely organized and the staff are warm and friendly. Dr. Mason maintains his expertise as evidenced by his related comments to the latest research and information. He is also very kind and I appreciate that he is a perfectionist. My only other comment is that the new décor is stunningly beautiful but one of the things I really enjoyed about the lobby was the serenity and peace it evoked. Now that the video is running on a loop and echoes, it's just not as a spa-like environment that I originally enjoyed. It's a good video, don't get me wrong but the peaceful and serene environment is now gone.
The doctor and staff were very knowledgable and prepared me for what to expect. The outcome was exactly what I expected.
Dr. Mason and his staff are very personable,caring and approachable.Dr. Mason is very gentle during all follow up appointments and answers any questions in laymans terms.I feel he gives honest answers and expectations in all consultations.His follow up is great and I feel I would have no problem getting an appointment at any time if I should have any questions or concerns.
I called back to talk about having the doctor do one procedure and the patient coordinator said she would talk to him the next day about the procedure and then she would get back with me right after she talking with him. I have not heard back from her yet and that has been about 10 days.
Dr Mason and his entire staff are professional, kind, and well educated. I've never felt uncomfortable at his office. They have been so accommodating with my work schedule. Have bent over backwards with my the issues with my infection
I used Dr. Mason previously and had a great outcome. I have also had friends that have used his services and are pleased. I love that they know who I am and make me feel special. I also love that they don't make me wait on them.
Overall I was concerned that my rhinoplasty would either be over or under performed and either be unnoticeable or too drastic of a change. Dr. Mason and his staff worked to achieve my desired look and made sure that my modified nose would be perfectly suiting to my facial construction. The entire staff was more friendly and hospitable than I could have asked for. The atmosphere of the office was welcoming, comforting, clean, and well decorated. The overall experience went very smoothly and I could not be more satisfied with the end results or the processes I went through to get there.
Dr. Mason and his entire staff have been exceptionally friendly and caring throughout all my visits. They are an awesome team of healthcare professionals!
The staff and the dr. Are very knowledgable. Staff was very helpful and accommodating.
Beautiful office. Everyone is very friendly and made me feel welcomed. Dr Mason made me feel comfortable and at ease, listened to and answered all my questions.
DR Mason was the most personable and put me at ease compares to other surgeons I consulted with before scheduling my surgery. He spent a good 30 minutes chatting with me getting to know me before I even booked surgery. The staff was all very friendly and informative. The day of the surgery I went in very nervous never having surgery before but all the staff put me at ease. Nausea patch is genius. Made all my after surgery meds bearable without getting sick.
Dr. Mason and his staff are among the friendliest and most genuine in their concern for my well being and satisfaction that I have ever encountered in any medical office.Their professionalism and personal attention to my concerns placed me completely at ease . Dr. Mason should be proud of what he and his staff have achieved.
I'm very satisfied with the overall experience with the office staff, Doctor Mason and the operation staff. Everyone made my husband and feel very comfortable and it eased our minds to know that I was cared for in the best of my interest. Thank you for being such a great team of people!! We are very happy with the results!!
From start to finish I was well informed about what was going to be done and what to expect. There were no surprises.
The whole experience was great. The staff and Dr. Mason made me feel very important.
I was thoroughly informed of the length of time recovery time would take and how I would feel . I think Dr. Mason did more than just a routine lower blef surgery , he tweaked" my surgery to fit me and what would bring the best possible results ,"
Still have bags under both eyes. It may go away with time but not sure. Have to wait and see if it does. Everything else is great.
I first used Dr Mason 13 years ago, I returned for additional procedures because of Dr Mason. Dr Mason is very caring and listens to your needs. I plan on additional procedures, and I will use Dr Mason.
Dr. Mason and his entire staff have been so friendly and helpful from beginning to end. They got me in quick for my surgery and worked with my schedule. I am so satisfied with the whole experience. Love the way I look!
Dr. Mason and his staff had by far the best bed side manner of any doctor I have used in the past. He and his staff were very sensitive to my feelings and showed genuine concern for making me feel comfortable and well cared for. I always felt like the staff and were very thorough and Dr. Mason always took the time to listen to what I had to say. It was a very positive experience.
The entire staff was very friendly from the get go. Kim the coordinator truly showed sincere enthusiasm for me and ease any concerns that I had. Lindsay was super sweet and thorough with everything. And of course Dr. Mason was amazing. I admit I was nervous about having breast augmentation but I am so glad I had it done here. They all did an awesome job!
It is obvious that patient satisfaction is extremely important to your practice. I work in health care and have been impressed with each and every interaction. Staff are knowledgeable, friendly and eager to help and explain things. Dr. Mason is obviously well versed and maintains a high level of expertise in his area of specialty. He is always able to answer all of my questions and then some. I have been very pleased with his desire to ensure his patients have the success they are looking to achieve.
I have experienced other eyelid surgeries at other facilities, in which the results were not satisfactory. The pre-op presentations and /or information from those facilities, as well as the post-op follow-up care, did not even come close to the superb info and care I received from Dr. Mason and his wonderful crew. I am so happy about the results for I look better, I can see better, and I still feel a warm spot as I think of all the concern and skill that helped me to this place. If I could change anything it would be that my insurance could have been billed, as I feel it would have, most likely, covered much of my surgery, due to my extenuating circumstances. However, having said that, I must also say that the cost at Southlake, is kept down by having the surgery in the facility...something for which I am grateful.
Everyone in Dr. Mason's office was so nice and friendly. I truly appreciated Dr.Mason's 'bed side manor' .. I never felt pressure to have surgery or was fallen into having other procedures.. I will refery friends and family to Southlake Plastic surgery.. Thanks to everyone!!!
Dr. Mason and his staff are extremely nice and helpful. Answers any questions I had with a quick response.
Very friendly and professional staff. Made me feel very confident in my decision to move forward with my procedure. I am very pleased with the final result of my procedure (although it's only been 2 weeks) and would highly recommend Dr. Mason to friends interested in having any work done.
Could not asked for a better experience. Would never go to myself or send anyone to any surgeon other then dr mason! He is phenomenal!!
Dr. Mason and his staff made me feel at home and very comfortable. I never had a major surgery before and was nervous about being put under and they relieved my anxiety. After my procedure if I had any questions they got back to me in a timely manner.
very pleasant and professional practice. I would reccomend them to anyone wanting to get the best quality of elective surgery.
Dr. Mason, Kim Kolar and Kelli Pressley were great, answered my questions and very responsive - seemed to genuinely care.. So far, the surgical outcome has been exactly what I was hoping for.
I highly respect Dr. Mason based on personal knowledge and reputation. I never consideredgoing anywhere else. His office and staff are highly professional and welcoming.
I was treated with respect, my concerns were addressed, I didn't feel like just another patient to make money from but a valued patient that everyone wanted to be sure was taken care of with excellence.
Most personable and genuine staff compared to other doctors I consulted with. Felt extremely confident dr mason was truly interested in me as a person and understood my desired result. Kim was also awesome. We chatted for quite awhile so we could get to know each other before we even discussed the augmentation
Dr. Mason is very thorough and accurate along with a friendly personality. I thought he did a great job with my surgery and his staff is very friendly and accommodating.