Dr O'Toole and his staff were kind and efficient. I felt very comfortable and they answered all my questions. I will be scheduling my surgery with him .
I feel very confidante in Dr. O'Toole's ability to due the delicate surgery that I want. He was very thorough in his explanation of the procedure.
[Single best thing is...] I had minimal downtime. Doctor O’Toole and his team communicated clearly and were very attentive to my needs. They were timely and efficient. They made me feel comfortable.
Everything was carefully explained
Dr. O'Toole took his time with me to explain it all and was in no rush. Very professional and caring.
Staff was pleasant and welcoming. I was seen in a timely manner. The doctor listened to me and gave feedback with a plan for my surgery
Dr. O’Toole took the time to discuss everything from why I wanted this procedure to what to expect during and after the surgery. And the history. It was very educational and informative to where u feel more comfortable with my decision.
Dr and his staff are so kind. It is not often that you bridge a path with great service and excellent skills from the Docter
I was impressed with Dr. O'Toole, most of all because I didn't feel rushed. Only by my own paranoia not to take up too much of his time. Dr. O'Toole was very patient, understanding and thorough.
Doctor O'Toole is a fantastic, professional and knowledgeable doctor. He provided an extensive beforehand list of items and things of what to do and not do before surgery. I've also never experienced a doctor who so concerned about what you should not take or eat before surgery. The way he explained all the details of the surgery was complete and comforting. [Single best thing is...] The results that the doctor stated he was going to perform matched the actual outcome after the surgery. He took every step to follow through on what we talked about beforehand and what he did accomplish.
Dr. O’Toole was very attentive, he spent the time to answer all of my questions and really understand my needs and purpose of being there. He also walked me through each step of the procedure from beginning to end and really made me feel comfortable in his hands. [Single best thing is...] Dr. O’Toole’s attentiveness and understanding. He gave me his undivided attention and spent the time and effort to make me feel confident about the procedures we would do.
The staff was very professional and Dr. O'Toole was very professional and answered all my questions. Parking was just confusing especially for first time clients.
He is a great plastic surgeon, very professional and his staff. I wouldn’t go anywhere else.
My experience with the Doctor and staff was so warm and welcoming they were very informative and friendly and the prices were surprisingly affordable. The office was so beautiful and accommodating. I ended up walking away from my visit satisfied and confident.
He does wonderful work, nice and professional and his staff is very nice.
My doctor spent lots of time explaining the surgery to me.
Dr. and staff are very pleasant.
The staff in the office are kind and respectful. The doctor is honest and realistic. The information was clearly and completely presented.
Not getting what I ask for
Dr. O'Toole and his great staff were amazing! Thank you Dr. O'Toole for the amazing work you’ve done on my breast aug. surgery and helped with the best advice before and after surgery.
Dr. O’Toole is very honest & helps & guides you with your decisions, but doesn’t push you in ways you may not be comfortable with.
The doctor explained the procedure thoroughly, explained any risks involved, and explained what to expect post-operation. My procedure went very well as did my post-op appointments. I am very happy with the procedure and results. The best thing about this procedure is the outcome - looking into the mirror and being able to see my eyes!
The entire staff is very friendly and very professional. Dr. O'Toole answered all of my questions without making me feel uneasy.
Patient coordinator couldn’t have been more welcoming and polite. Dr. O'Toole was very efficient and answered all my questions for me.
Dr. O’Toole knows what he’s doing. His confidence does not come off as arrogance, like so many doctors. He answers your questions honestly. The procedure was painless, thanks to great anesthesiologist. Everything is well-planned out and organized. After-care was good, too.
My arms are no longer bat wings and my legs are in proportional with my body. I can now buy clothing that fit correctly and my legs don't get tired as much.
Dr. O’Toole took so much time explaining things and really took an interest in my concerns.
Dr. and staff made me feel very comfortable and Dr. was thorough.
Appearance is disappointing.
My breasts felt too big for my petite size, now that I’ve gotten them reduced they feel way lighter, it’s amazing. Clothing fits well around my breasts now and exercising is easier without my breasts coming out my bra all the time. Thanks so much Dr. O’Toole!
I expected to only be there for a total of 30 minutes speaking with the Dr. and coordinator but it was actually an hour, which is a good thing. For the consultation to be free, he spent a lot of time discussing every detail with me and to make sure my questions are answered. I'm positive the details and explanations are a daily routine for him, but the fact that is he willing to take that time to explain makes a huge impact. The time he took in the exam room with me was brief but still right to the point which is what is needed anyways. I heard some Dr.s try to suggest additional procedures or implants, but he didn't. Great Dr. and great staff.
Dr. O’Toole was very attentive and thorough. I felt like he answered all of my concerns and questions very honestly. He didn’t tell me what I wanted to hear but what my results would actually be.
Dr. O'Toole has great bedside manners!! He always explains everything in such detail, that you walk away with a FULL understanding of what to expect with your surgery of choice. He is kind, soft spoken and extremely knowledgeable! He performed my Tummy Tuck approx. 7 years ago, and I still receive compliments to this day of how AMAZING his job was on my procedure! I refer him to all friends and family! He has my complete trust! Thank you Dr. O'Toole!!!!! See you in September! :)
Answered all my questions. Let me know my recovery time & how the entire procedure would work. Also Sarah the coordinator was extremely nice and helpful.
He met me in his office first - I was able to see the pictures of family on his book shelves. We felt like equals talking - seems silly but the other 4 surgeons I met talked to me in the medical room and this made me feel like we were more business partners. He also told me what would happen if something went wrong and how he would fix it (example comprised blood supply), the other surgeons just brushed it off and said it rarely happens. Which is true - but at least Mr. O'Toole seems to have a plan!
Dr. O'Toole is very warm and interested in providing individualized medical care. He and his entire staff treated me as if I was their most important client. I felt I was a member of the family.
Very informative, professional and caring. [Single best thing is...] Very happy with results and PAINLESS!
I had an issue with one eye and sent a picture over. Dr. O'Toole personally called me back and told me how to handle it over the phone. He suggested if I still had the problem to come in earlier for him to look at my eye. Lucky for me the issue was gone the next day.
The atmosphere, doctors presentation to my questions were extremely thorough & staff extremely friendly and made me feel very comfortable
Dr. O'Toole answered all of my questions. In looking at my trouble areas he was very professional and I felt very at ease with him. Sarah was very nice and made sure I had no more questions before I left.
Dr. Toole, came across very intelligent and warm. He was very straight forward and honest.
Dr. O'Toole took his time with me and was a complete professional. I never felt uncomfortable.
All staff very professional, friendly, and personal. I felt very comfortable with every single member of the office. Staff is on top of everything. From appointment to post surgery everything went super smooth and perfectly scheduled. Staff goes beyond expectations to meet high quality of service. Doctor O'Toole and his staff will remain my to go place at anytime. [Single best thing is...] All my anxiety was taken away. No pain experience post surgery, my recovery was really easy, I followed every instruction given by my doctor. I was positively surprised by the ease of the entire surgical process.
Classy office and personnel. Made a good impression. Dr. was well educated and had a lot of experience doing what I needed done. I will consider visiting him again for a breast reduction and equalizing, since I had breast surgery and the left one is much smaller then the right breast and they sag from old age and losing 60+ lbs in the passed 3 years.
Dr. O'Toole and his team are professional, informative and made me feel super comfortable. All questions were answered and I never once felt rushed. Looking forward to my surgery.
Staff was extremely friendly and knowledgeable. Office was very clean and organized. Meeting with doctor was very informative and visual.
I loved how Dr. O'Toole took the time to really hear my concerns. He also was very knowledgeable and gave me information I hadn’t heard from other doctors/consultations. The staff was also very friendly and I left feeling like I had found my doctor.
All of my questions were answered. Everyone at the office was professional. All options were explained, there was no pressure to have the procedure done, and the choice was left to me.
The staff was professional and provided very detailed information about the entire procedure and processes involved. They were thorough in explaining why and how things are chosen and Dr. O’Toole explained that some items he will chose based on what you are looking to do and what he sees for Your body which is very helpful since I have never had a procedure. He and his staff made my husband feel very comfortable with everything. We are planning to schedule with them later this year.
I’ve had a tummy tuck done with this office in the past, the results are very desirable. Two years after I had a breast augmentation with a lift. 4 days after surgery I can say I’m very happy with the results. I Wouldn’t have gone anywhere else I’m so happy I came to him for this second procedure.
Dr. O'Toole is very caring and detail oriented and explained everything well and completely. The other thing that I love about him is: He takes great responsibility about his operation and is generous about offering proper care and patient satisfaction.
My surgery was complicated and Dr. O’Toole did an amazing job, I couldn’t be happier.
Staff was friendly, doctor was kind and supportive, answered all my concerns and took time with me, did not feel rushed. Prices were what I expected...
Very caring doctor. He has a lot of patience, listens and answers all the questions. Unlike many other doctors when he sets an appointment you don’t feel like he is in a rush to go to his other patients.
All of my questions were answered by the Dr. The staff and facility are welcoming.
From the beginning, everyone I came in contact with at Dr. O'Toole's office was extremely friendly, courteous and hospitable. From my initial phone call, to squeezing me in for a consolation last minute- the entire staff was wonderful. I was nervous coming in and everyone made me feel comfortable and Dr. O'Toole answered all of my questions with a straightforward and honest manner.
I was so satisfied with my results. Also Dr. O’Toole was so professional and made sure that I was happy and comfortable.
Consultation was very informative and very professional.
Very confident in Dr. O'Toole's surgical ability and competency to perform cosmetic surgery. Very happy with the physical results (face, neck, etc.). Very happy with the support of the complete office and professional staff. They were very accessible with answers to questions and direction. First class medical practice front-to-back.
Dr. O'Toole is very knowledgable, he was able to answer all of my questions. The staff was very polite and friendly.
I felt very comfortable and very informed with how the procedure was going to go. I liked how I was able to see the different sizes and how they would fit on my body. I loved receiving information about aftercare and the doctor answered all my questions to the fullest extent.
Dr. O'Toole was extremely helpful and knowledgeable. He took the time to listen to my concerns and re-assure me.
Best doctor.. very nice accommodating, sits down and talks to me, not in a hurry, nice and staff are wonderful..
Completely amazing experience, 11/10 honestly. Everyone was very thorough and kind, and the results have been such a joy for me. The recovery was much faster than I thought! I was scared to get my procedure but my surgeon and the office staff were very reassuring and helpful.
Great doctor and staff. Informed of everything that would be going on. I’m very satisfied with the results. Highly recommend this facility. I love the way I now look, I’m not hiding my right eye with my hair. Everything is perfect.
Dr. O'Toole is great at his skill and practice he is very professional and his prices are great and reasonable unlike other crazy over priced Beverly Hills Dr's. The front staff was very nice and accommodating.
The Doctor was amazing! The staff was so helpful in all my questions
Dr. O'Toole has great bed side matter . I loved the idea I was a phone call away should anything happen after my surgery.
Dr. O’Toole is the best surgeon and All the team are professionals. I feel more confident and satisfied.
Words can not express how happy I am, Thank you. I look great, that makes my life great.
Dr. O'Toole is very professional and explains to his patients everything, he is excellent and very caring. The office staff is very supportive and helpful. Overall I’m extremely pleased I got more than just a Tummy Tuck. I got a rhinoplasty, breast lift, breast augmentation, Botox and fillers. I’m so happy with the work I am a lifetime customer of Dr. Martin O'Toole and I’m happy a friend of mine referred me to him after having my first Tummy Tuck with another surgeon. Dr. O'Toole did and excellent revision! I’m very happy today with my results.
Dr. O’Toole and his staff made me feel comfortable during the whole process. They answered any questions I had and made everything so easy for me. I am extremely happy with my results and have already recommended Dr. O’Toole to my friends and family. I highly recommend Dr. O’Toole. He is great and so is his staff! The best thing I will have to say is my results. Dr. O’Toole and his staff did an amazing job and made me feel comfortable from beginning to end.
Being that I have never had a major surgery before I was nervous. However, the staff at this office was amazing. They made me feel so comfortable and made me feel like I had nothing to worry about. I was in and out in about 3 hours for surgery and honestly pretty pain free. I would recommend Dr. O' Toole over and over again. I think just the overall experience was so easy. I didn't have any hesitations.
My results are a pure example of why I’m so satisfied the doctor is amazing and the staff is on point thank u so much for everything. [Single best thing is...] How detailed the doctor is with his work and information he gives prior surgery.
Professional, friendly, Sarah is excellent and helpful.
So very pleased with my overall experience . I had done a bit of Doctor shopping before I decided to use Dr O’Toole. I felt very welcomed from the moment I entered the office.Very clean and beautiful office with such a kind and welcoming staff. Dr O’Toole knew right away of my concerns without me even telling him. He was phenomenal from beginning to the end of my surgery. I will definitely be going back for my future mommy make over. Highly recommend. The Best thing was the care I received from EVERYONE! They truly treat you like family.
I feel that the whole practice is so warm and kind and made me feel at ease. I was treated with respect the whole appt and would only let him do my surgery.
Very knowledgeable staff and surgeon
From day one, after my surgery, one of the breast implants was higher than the other and very hard...it's already been almost 6 months and nothing has changed even though I've been given medication and told to massage the area and sleep face down on the breast. I was told I may need to have surgery again to fix it sometime after six months. I'm not looking forward to that.
Every one is friendly, answer question, return calls in a timely manner, made the effort to see me when I was late. Great Dr and Staff I will recommend 100% Thank you! I was pleased with the surgical center, surgeon and the nurse that takes care of you after the surgery great nurse!
Dr. Martin O’Toole listens to all my concerns in regards to my procedures . Dr. o’Toole has been my surgeon for over 10 years and is by far a exceptional doctor . Iam so grateful to have Dr.O’Toole as my surgeon . [Single best thing is...] Dr. O’Toole corrected my issues .
Dr. O'Toole was so informative and very down to earth . I felt comfortable asking questions, silly or not . I left feeling confident in my choice of doctor.
Doctor O'toole great. I’m satisfied and All the team are professional
As soon as I entered the facility the staff/receptionist greeted me with a warm friendly welcome. She addressed me by name. The staff offered me water and asked me how my day was going. The video I watched was very informative. The doctor was friendly and truly seems to want me to have the best results possible from my surgery.
Dr. O'Toole was very thorough in explaining the procedure and showed genuine interest and concern about my feelings. He answered any questions thoroughly and clearly.
Dr. O'Toole and his staff are knowledgeable. Dr. O'Toole discussed the procedure throughly, as well as expected outcomes, post op care, pain pump, recovery time especially since I would like to return to work as soon as possible. Dr. O'Toole has great bedside manners , and answered all my questions. He was highly recommend by My Gynecologist.
I'm highly satisfied with the information and the care provided. I only wish I would have been told more of what to expect post surgery; in terms of results and recovering, and I know each case is different; but perhaps what to expect during immediate and long-term recovery.
The Dr and staff listen well and are specific with answers. From the first day post-op I have had improvement in posture and breathing. Nerve pain in abdominal area and digestión has improved. Post-op shoulder surgery has finally healed and I can lift my left arm above my head for the first time in 12 months.
I am super impressed by Dr. O'Toole and everyone at his office. I cannot stress enough how impressed I was at how I was treated from the initial appointment and through to surgery and post surgery. The surgery suite made me feel at ease – the warmth of it and the modern equipment. The nurses and anesthesiologist were very nice. I am super happy with results of my breast lift so far I know I have time yet to to still heal and adjust but the doctor has been kind to me and I cannot believe I did not need pain meds! He was right! Dr. O'Toole and I discussed my goals and my wants and needs were realistic in terms of what kind of results could be achieved. His advice was spot on! My husband was also super impressed by how well I am healing. I am still a little tender on parts of breast but overall I feel pretty ok as it has been 3 months since surgery! Thank you to everyone at Pasadena Cosmetic Surgery in Pasadena, CA for my new found confidence and happiness! I feel better about myself and I have more confidence and my clothes fit better. I feel more youthful.
Very friendly and professional
I had a mommy makeover. Dr. O’Toole and staff changed my life! I had multiple abdominal scars that were very unsightly and crooked. I also had mounds and mounds of scar tissue from them. My breasts were somewhat deflated and too small for my body type and frame. Dr. O’Toole looked at my body, and after listening to my concerns, made knowledgeable suggestions without being overbearing. He did not try to sell me something I didn’t need. My husband & I agreed with Dr. O’Toole’s suggestions & we couldn’t be more pleased with the results! I had multiple visits before and after and I am so elated that we chose this Dr. And staff. As I mentioned previously....They’ve changed my life.
Dr. O'Toole was very informative and I feel that I was given all of the information I could have ever needed to feel comfortable and know exactly what I was getting myself into. The staff was amazing and they made me feel very comfortable and confident with the decisions I was making as well as with any questions that I had.
The professionalism of the Doctor
Very proffesional and knowledgeable.
My revision was performed to improve certain areas. I am so delighted with the results. This is my second surgery with Dr. O'Toole and I have never had a bad experience with the doctor, the office staff or the surgery staff. I would and have recommended him to others.
Getting naked in front of a stranger can sometimes be intimidating. However, this staff and doctor were very professional and made me feel so comfortable.
I felt very comfortable and the dr is very knowledgeable about the procedure which is comforting. The staff was all excellent and nice. The whole process was easy and I feel very confident in the dr.
I was extremely satisfied with my experience. The staff and the surgeon was very helpful and made me feel at ease. I had another consultation scheduled for another doctor but after my consultation with Dr. O'Toole I cancelled my other consultation and scheduled my procedure with Dr. O'Toole.
I was highly satisfied with care
Dr O'Toole made me feel very at home, explained things thoroughly and took my concerns and questions seriously. It was a very good experience.
Not only were my questions answered, Dr. O’tool went into detail on the procedure (start to finish). He also presented options. Simply put, Excellent!
Sarah is very professional knows exactly what ur asking for very helpful with ur needs. She is a very kind person. Dr o'toole has always been wonderful gentle and helps you decide your needs.
I've know Dr O'Toole and Sarah it seems like forever....Dr O'Toole and his staff are the best! I just know that whatever I have done it will come out perfect!
Friend had same procedure and was very impressed with results.
I would come back because it’s Dr. O’Toole and his staff was just wonderful I love how my dress looks when I’m wearing it
Sarah, Dr. O’Toole and the receptionist were so helpful. The office atmosphere is very soothing and extremely professional! I couldn’t ask for more!
I felt comfortable with the doctor's surgical ability and understanding of what I expected.
Dr. O'toole was very thorough in explaining the procedure along with the recovery i was interested in. His staff has been warm and welcoming every time i have called or come in to the office. His staff has accommodated my schedule with every pre-op, post-op appointments etc. I feel very lucky to have found Dr. O'toole and his amazing staff.
Dr. O’Toole is a great doctor. I’m very happy with the results. He took the time to explain everything in detail and ensured I was comfortable. The office and surgical staff were wonderful!
Dr. O'Toole and his staff are wonderful. I was told the facts and given great medical advice. My self esteem is so much better after Dr. O'toole performed a procedure on me. I am more than highly satisfied. The follow up and aftercare was very sincere. They are a great team!
Everybody was very professional and friendly. felt comfortable with the Doctor.
The doctor was very informative and thorough with the consultation. The office was immaculate.
Overall great experience. Staff was friendly, helpful and quite calming. Never felt rushed. My nurse visited me at the after care center. I had a few questions over the weekend and the dr took my calls and answered all my questions. Follow ups we're a breeze and I am highly satisfied with my results. I am more confident and very happy with the way things turned out. I call Dr otoole a miracle worker because my results came out much better then I had ever imagined. His work was flawless.
I Loved the cleanliness of the facility, the staff was very thoughtful and surgeon was very informative, patient and practical. I felt he gave me honest answers to my questions..
All involved with my surgical experience were friendly, helpful, respectful and performed with professionalism.
If I had any questions, I felt comfortable enough to call and ask..the Dr. And staff were very attentive. It has changed my self esteem and self confidence. I was hesitant walking in but confident walking out.
Great service, very helpful with answering questions, amazing staff, made me feel comfortable Made me feel more confident
The dr was very good and had great service and ideal and the price was very good and his before and after pictures are nice I feel he have a great opportunity to work on my body
I was very inpressed with the Doctors knowledge and how well he understood my goals. He repeated them every time we me. He staff was so helpful, kind, and respectful. I was paniced the second day after my procedure. They provided all I needed to help me. I could not have been more satisfied with how every thing was handled. I look and feel great.
The staff was friendly and respectful.Dr. O'toole was able to inspire confidence in me based on the fact that fact that he listened to my questions and answered them to my satisfaction. He treated me as an intelligent woman and was thorough in his explanation of the procedures, recovery time, and realistic expectations.
Dr. O'Tool and his team are very professional and courteous kind attentive and right there if you need them. Thank you very much [initials]
I felt comfortable with the Doctor nurse and staff. Everyone seems super nice and helpful.
I've been coming to this dr for 17 years. I've had good experience with the dr. I have recommended him to my girlfriend.
I am happy with the results - the procedure was as the doctor stated and the follow up visits were helpful. I love the way I look and I highly recommend this doctor to anyone that asks! I love the way I look! I love my results! My tummy is flat and my breasts look great! The incision was not as bad as I thought and is healing nicely.
Prior to surgery I met with two doctors, one of whom was Dr. O'Toole. The other practice did not provide the lab work or coordinate the necessary EKG. I chose Dr. O'Toole in part because all aspects of care were covered and he assured me he could get the desired results. I did need care after surgery, and everything was provided at the office. The staff are all pleasant and helpful which goes a long way in preventing anxiety when contemplating surgery.
I have dealt with Dr. O'Toole previously and found him to be nothing but attentive with a warm bedside manner. He was not feeling well the day of my consult and I could detect he was really not into the consultation. I felt as if he was just going through the motions and not really engaging in my questions/concerns. I left my appointment not feeling satisfied, however, Sarah is always a great pleasure to deal with.
The consult was very thorough, including photos, description of procedure, downtime and recovery plus a price quote.
Great service and good decision.
I've had other procedures with the doctor and have been highly satisfied with his patient care
I liked the people, including the doctor, I met with and have already recommended him to a co-worker. I have had one other consultation and I have one additional consultation scheduled.
It was a very comfortable and professional environment. The minute I walked in I had a good feeling.
Everyone was very professional and kept me at ease throughout the process. Always took my calls before and after when needed.Best Dr. and everyone on his staff. Great!
Dr and staff were available every time I had a question and concern. I was able to see the Dr. ASAP. Everyone was always accomdating, and very nice . I had a botched procedure done to my stomach years ago. Dr.O'Toole not only fixed my stomach, I know feel that I have more self confidence.
There were no before and after pictures that look like someone like me. I really didn't get a feel for how much of an improvement that would be in a percentage basis
I will once again need to have my scars revised
Nice staff Dr was very calm and professional Answered all my questions in a timely manner and in detail of the procedure as well as different options for what I could do.
Dr is experienced and friendly. But I failed to raise question about my enlarged external carotid arteries in the neck that cpuld be near the ends of the Z cuts
Dr. O'Toole was very generous with his time. He listened to me and offered insight and recommendations re: the procedures I would like to have done.
Dr Otooles before after results are in line with what I would like to achieve with my decision to have surgery. Also I really like the fact that he follows the recommendations of the company who's medical device he will be using. In my experience, most surgeons I met with are not following recommendations of the device company when it comes to volume and profile. His tummy tuck method is advanced and I believe it will achieve the best results. I loved his professionalism and he is the doctor I have chosen, with no further questions or doubts, to mold me to my ideal image/self.
Dr. O'Toole was very helpful, explained all my options clearly, but left all the decisions up to me without making me feel pressured one way or the other.
Dr otoole made me feel comfortable and that's very important for me.
My niece just got her surgery done Tummy Tuck and Lipo and she's very happy I've seen the results and I even recommended Dr O'Toole to my co worker [name] and she already talk to your office
Dr OToole and his staff are wonderful! I have waited years for a breast lift and aug and couldn't be happier with my choice. Everyone was patient and answered all my questions throughly. I've recommended all my friends to him! More confident and way more comfortable.
Unable to schedule appointment but that was not your fault
Staff Surgeon took actual intrest in me
Dr O'Toole and entire staff always friendly, informative and willing
Dr. O'Toole exceeded my expectations in every area. He spent so much time with me and never made me feel rushed once. He asked me questions and I felt like you genuinely cared about giving me the best results possible. I loved that he was honest about what he would and wouldn't be able to do, and explained everything to me without ever talking down to me. I could tell he sincerely loves what he does and have never felt more confident about choosing him as my surgeon.
Dr O'Tool is very knowledgable in his profession and his experience and expertisemake a miracle happen.I will defiantly recommend Dr O'Tool to my friendsAnd he is the only Doctor that I will return when I need.
I was not told most of the side effects that happened to me after the surgery. The scar is significantly longer than I was told it would be. It's been months, and the scar is still rather painful. I was not told that would happen. I wasn't told about scar therapy until 2 months AFTER the surgery, and then it was only when I asked. I spent $70 on silicon, and have been using it every day for almost two months, and the scar has not improved at all. My new belly button looks horrible, not at all like any belly button I've ever seen, so I am still restricted from wearing a bikini. I wouldn't be comfortable anyway, as my butt has become incredibly loose and jiggly. I am experiencing horrible swelling on my stomach, and I look just as fat as I was before the surgery. The weird thing is, when I wake up in the morning, my stomach is almost flat. It's not until I eat something and start moving around that it puffs out. It's gross, and I am very uncomfortable, pretty much all the time. By the end of the day, I'm just as fat as I was before I spent $8000. If I had known that 1) the scar would be HUGE, 2) the scar would hurt and NOT fade, 3) my new belly button would look nothing like a real belly button, and 4) that my butt would get loose and jiggly, I never would have done this.
Lovely staff and doctor. Professional and great atmosphere.Would definitely come back and referred them Pre-Op, During and Post Op, fantastic support!
The doctor explained things in simple terms and with pictures
Dr. O'Toole was very comforting and I feel like he listened to what I wanted without trying to talk me into new implants which I really appreciated.
I enjoyed the friendly staff and the professionalsm of the Doctor.
Dr. O'toole and everyone in his office was both engaging and professional in every interaction that I had with them . The quality of work done on me was excellent . I had excess skin removed from my waist area that was left over after a significant weight loss . This procedure made my body shape normal looking . This was a big deal for someone that had been obese for most of my life .
The best plastic surgeon in the area, takes his own after hours calls & responds quickly. Beautiful and spotlessly clean facility. Best anesthesiologist ever.
I was very comfortable with Dr. but felt that since I have been a patient for several years and have had several procedures, the cost for this procedure would have been less or I would have been given a discount. It just seems a little high for this procedure.
My daughter had breast augmentation and also fillers and was very satisfied so she recommended me and I was very satisfied is my second time
Was beyond pleased with the friendliness, knowledge and experience of the staff. They made me feel really safe, confident and completely comfortable with having choose Dr. O'Toole and his staff conduct my surgery in the future,
Dr O'toole is the best he is knowledgable & professional I highly recommend him to all my friends & family not only is he going to give u the body you always wanted he is going to be there for you every step of the way...I love his work. Dr. Otoole gave me the body I always dreamed of & I know he makes all his patients as happy as me his practice is always full.
Dr O'Toole and the rest of the staff were very thorough in explaining what I needed and what the procedure would be like. I am definitely going to have my work done with Dr. O'Toole. I will be scheduling something soon.Thank you all again.
Staff are vet professional
Surgeon was very kind and knowledgeable. We got along well and had the same ideas about what I wanted. Everyone was friendly!
Dr. O'Toole is a great surgeon. He is easy to talk to, he listens to your questions and concerns and provides honest answers. His staff is highly professional and friendly. The office is clean, well kept and modernized. I highly recommend Dr. O'Toole for all of your youth and beauty needs. Thank you Dr. O'Toole! I love my new, smaller boobs.
Love the staff Nadia and Sarah are always so helpful and of course the Dr is alwayys patient and answers all my questions
He told me exactly what I wanted to hear....implant was not leaking.
The whole experience from start to finish was smoothly handled; the team was professional and personal, the results were outstanding, and when there was the problem - well, the doctor responded immediately and authorized immediate treatment. Very satisfied with my results and recommend Dr. O'Toole and his staff to everyone!
Doctor and staff created a safe and informative environment that helped me make a decision regarding my procedure. I am happy to continue to recommend them for their level of expertise, accessibility and overall customer service!Love them all!
My results are pretty much exactly what I wanted. . Never thought my body could look this great! I am very happy with my results. Dr. O'toole is a fantastic surgeon. I had a breast reduction and tummy tuck at the same time. He's very professional, and quite easy to talk to. He was available to speak to me before and after my surgery with any questions I had. I highly recommend him
Problems with the implant getting infected
Everyone was SO helpful and accommodating. From the doctor to the staff, everyone was willing to answer any and all questions. Dr. O'Toole was so friendly and put me at ease. I will definitely come see him again should I need to and I would recommend him to anyone!
Total over all professionalism and care From Dr to staff they completely make me feel comfortable
Dr. O'Toole and his staff are all very pleasant and take their time to listen to your needs. I've always had a great experience at his office!
I was given great information and went in wanting a specific procedure but learned which would suit my body best. I was able to see before and after pictures and was extremely impresssdd with what I saw. I plan on getting my procedure soon.
I am very happy with my results, plan to see Dr. O'tool for other procedures!
I have been a patient for many many years and very very satisfied with other surgeries. But with this surgery I'm not satisfied because of the drooping. I know in my heart Dr O'toole will help me.
I feel much more confident! Dr otoole took time to sit and ease every concern I had in my consultation and pre-procedure visit. Time is invaluable, especially from a physician.
The outcome and the confidence it has brought me. It looks amazing. This was my first experience with cosmetic surgery, and although I was extremely nervous, the staff did nothing but make me feel comfortable and confident in my decision. The healing process was identical to what I was told it would be and my outcome is perfect.
I was highly satisfied everything was perfect, staff was nice and very informed.
my surgeon including the office staff were very professional, friendly and very helpful , I am pleased with the experience I had with all my office visits and the day of procedure, I am recommending friends to visit DR O Tool for any cosmetic procedures
I was as satisfied as might be expected. But I was just not persuaded or encouraged to hurry along with this procedure, just to probably obtain more information before going forward.
they were very nice an explained it well they didn't rush or pressure me but as soon as i can come up with the money I'm getting it done
Everyone at Dr. O'Toole's office is professional and friendly. They put me completely at ease.
Sarah was very friendly and sweet! She made me feel welcome!
Happy to see progress in Practice Doctor O'Tool, as usually, was extremely nice and patient in explanation of details of surgery and consequence.
Dr. O'toole's staff made me feel comfortable. I felt as if I had known them for a long time.
Dr O'Toole and staff are extremely friendly and professional. My experience was exceptional. I would recommend to anyone. I was very satisfied from start to finish. I will return for future procedure if/when needed. My confidence and body image has increased since my procedure.
I look 10 years younger. The whole team is very professional and answered all of my questions. I continue to feel very supported.
I'm was so satisfied with the entire experience and the Dr and staff knowledge and support that I have just scheduled my surgery with this Dr.Very professional and I can't wait to get my surgery done. Have already recommended him to several people
the staff was amazing professional and courteous. The establishment was immaculate and calm. I felt very comfortable and confidant with the Dr. I have no worries for when I decide to move forward with the procedure.
Dr. O'Toole met my expectations as to quality and professionalism. Location was perfect. Only detail that didnt match was the investment. Quick estimate provided before consultation was almost identical to quote after consultation, demonstrating no willingness to work towards earning my bussiness.
I feel wonderful about my self. Everyone at the facility are really nice. They always greeted you with a smile when you came in for appointment. They listened to your needs and showed compassion and concern. Dr. O'Toole I cannot brag enough about him, he is my idol. this was my first experience with Cosmetic Surgery and speaking to Dr. O'Toole I was very comfortable and relaxed. My trust was in his hands. The whole staff was outstanding. My results are unbelievable, I am liking my body more every day. My husband complements me every day. I have a lot more confidence and feel really good about my self. I am so glad I did this. I wish I would of done these procedures 29 years ago. Kudos to Pasadena Cosmetic Surgery Center. Thank you.
I loved how friendly the staff were there and how comfortable they make you feel. Sara has been such great help as well and if you ever have questions via email she will answer you, she has been the most felt through out this. the surgeon was very kind as well and makes you feel comfortable as well any questions you as he answers them with honesty and he takes his time with you during the consultation he doesn't try and rush you , this is why after about 4 surgeons that i went to dr. o toole was my pick
The recommend procedures were realistic to what my expectations of what I was looking to achieve
Dr. O'Toole Explain step by step what to expect having a tummy tuck the before & after I was very comfortable talking to Dr. On my first consultation I am very satisfied with the results and I will highly recommend him to friends and family Dr.O'Toole & staff a very professional. There the Best!!
The office staff were courteous and inviting. Dr. O'toole is down to earth, knowledgeable, and allowed plenty of time for my consultation.
I felt very comfortable with the Doctors answers he provided regarding my questions.
Staff was very nice and Dr. O'Toole very professional and made me feel comfortable and confident.
The doctor was interested in answering my concerns. The procedure was explained thoroughly. Was impressed at his knowledge, and technique in procedures performed.
Would have liked a more thorough explanation as to what I should expect after the surgery
I have been a patient of Dr. O'Toole's for 15 years. In this time, I have always felt very confident when leaving his office. He patiently and thoroughly answers all of my questions. He listens to my concerns and wants. I have and will always continue to recommend him to all of my friends and family!
I feel confident naked . This was my second time doing surgery with Dr Otoole and Ive satisfied both times. His staff both times have made me fell extremely comfortable and answered all my questions in detail. I have recommended my friends and family to him and will continue to do so. I couldn't have chosen a better surgeon, loved the outcome both times. First time with him he fixed my botched breast augmentation and did amazing and made me feel comfortable and confident I chose the right surgeon. Second time I came back 13 years later and did a lift (as I ages I needed it lol) and again he seemed to amaze me. Love him and his staff!
Everyone made me at ease. Professional physician and staff. Friendly and kind.
I was treated with respect by the Doctor and staff. They were very professional and attentive. The Dr. Is very honest and too his time to explain details regarding the procedure. He gave me realistic expectations about the procedure and made me feel that I was in good hands.
I was very comfortable and all of my questions were answered.
Everyone in the office is so kind and caring. I'm beyond excited for my procedure!!
Dr o toole office and staff are all amazing They are Professional in all aspects to help me get whatever it is I'm interested in
Sarah the coordinator is wonderful. Very patient and understanding. The doctor was very positive and took great care in our consultation. I felt very comfortable with both of them.
Getting older isn't easy and looking in the mirror every day and seeing someone you don't recognize is difficult. The surgery helped me look like the person I feel like inside. Everyone was friendly and also professional. There was a very caring atmosphere and all my questions were answered.
Dr. O'Toole was very patient and took his time explaining the procedure. He made me feel good very comfortable.
I feel so great about my life!! My body is the first home I live in and I am HAPPY. Thanks to Dr. O'toole and his staff for treating with dignity and kindness through out my entire experience. I used to be embarrassed out in public, but love my life. Thank you for the payment plan that was very helpful!! Dr. O'toole and his staff are wonderful!!!
Made my self esteem better. Everyone at the office are so friendly, knowledge and are readily available to answer any questions, which makes me feel comfortable. Dr. O'toole is a great doctor because he dedicates the appointment time entirely to the patient and listens to any concerns I may have.
The one thing that I truly appreciated the most is how reasurring and thoughful and thorugh the surgical team was on the day of my procedure. Put me at ease and made me feel I was in great hands! . I am extremly satisfied with the care I received prior to my procedure and the day of my surgery as well as the quick response to all my questions. Both Sara and Nadia are very experienced and super nice whether I came into the office or called in. Dr. O'Toole is very patient and precise when it comes to his patients care and very supportive and trustworthy. I have and will continue to recommend Dr. O'Toole office to my family and friends. Thank you!
Office is beautiful. Staff is freindly. Doctor is very knowledgeable and friendly/professional.
Friendly staff, knowledgeable surgeon and comfortable environment
Dr. O'toole and is staff are very friendly and knowledgable! They made me and my husband very comfortable.
Caring staff. Very competent physician known to me from prior surgery for my wife and friends.
My back and shoulders and healthier my clothes fit better. This office the staff the doctor and the outcome of my surgery
There needed to be several revisions and we're not finished yet. Did not come out as promised and not sure it will ever do so.
I immediately felt confident in the Dr.'s ability and opinion regarding the procedure.
Nice office, staff and doctor is knowledgeable
The doctor has performed numerous surgeries to my friends and family. They are very satisfied with the quality of service, and the outcome of their surgery. The best thing I like, is that all myprocedures I get done, make me look natural. He is very compassionate and takes his time to talk to his patients. I'm looking forward to getting my face lift.Thank You
I can't answer that right now cause I haven't had my procedure done
Everybody did a great job . This is the second procedure I'm having done I am highley satisfied wouldn't go to anybody else
I was highly satisfied with my consultation experience with Pasadena Cosmetic Surgery because of the friendliness and knowledge of ALL the staff I came in contact with on the day of my consultation. The Dr. O'toole was also very detailed in my specific procedure and made me feel very comfortable. I was not expecting to be treated as uniquely as I was since my procedure will be the common Breast Augmentation. Very pleased and booked my appointment 2 weeks later! :)
i feel very confident that I will be receiving the best treatment and procedure here. Everybody was very knowledgeable and understanding and willing to answer any questions I had.
I felt very welcomed by Sarah Bonfils, Sara was very thorough. I loved the facility, very clean and warm. Dr. O'Toole Listened carefully to my concerned areas, we reviewed and talked about the procedure. I felt very comfortable and in good hands. I look forward to a great transformation.
I can now zip up my pants, wear dresses and skirts I hadn't felt comfortable in for years without a bulging tummy. I am very happy with the result and wish I had done it earlier! Very professional staff. Beautiful, clean and well appointed office. I felt that I was taken care of by a knowledgeable staff that helped me feel calm and excited about the results of the procedure.
Aside from the great results from the surgery, the single best thing about my experience was Dr. O'Toole. He is so kind, interested in my concerns and careful to explain everything. At the end of each visit, he always tells me to call if I need anything at all. The entire staff was courteous, friendly, efficient. They respected my modesty and made sure I was comfortable at all times.
The friendly proffenianal staff & Dr.. Extremely clean facility . And most of all made me feel extremely comfortable I felt no what so ever , I though my for sure I would experience some once I walked into the office for my consultation . They answered every question I had & my mother since she will be the one dropping me off & picing me up . Very Proffecional
Great staff surgeon answered all my questions and concerns I had overall happy customer
Makes you feel comfortable . Would recommend this .
Very friendly staff very nice and clean office doctor was very informative and took his time with me answered all my questions and made me feel very comfortable, great bed side manner .
The great results of the procedure a breast reduction and lift. Dr O'Toole and staff or very knowledgeable professional at all times
I am still healing, however I am anticipating to be able to be very physically active, like I was 10 years ago. That t will be a life-changer for me. I have been too uncomfortable working out (dancing) for the past 5 years. I anticipate that in the next 3 months, I will be able to comfortably resume my workouts, and hence, improve my physical and emotional health. Dr. O'Toole performed surgery on me 9 years ago and I was very impressed with my results. I am now again very happy with the results of my surgery in December. His staff is wonderful and so is he! very communicative and easy to contact with concerns or questions. His follow up is very thorough and he expresses to his patients that he is there for them so they are completely satisfied with their results.
EVERYTHING HAPPENED EXACTLY HOW DR. O'TOOLE SAID IT WOULD. NO UNWANTED SURPRISES. . FROM BEGINNING TO END THE STAFF WAS WONDERFUL. ON THE DAY OF THE SURGERY ESPECIALLY, I WAS SO SCARED. THE STAFF MADE ME FEEL AT EASE. FROM SARA IN THE FRONT OFFICE, TO THE NURSES NADIA AND RHETT AS WELL AS THE SURGEON AND ANESTHESIOLOGIST. I WOULD GO BACK FOR ANOTHER PROCEDURE ANYTIME. THEY WERE ALL GREAT. THEY KEEP YOU WELL INFORMED EVERY STEP OF THE WAY.
Clothes are easier to shop for.No slapping skin sound any more.No arms as automatic pillows. Everyone took care of me like I was their own daughter!
surgeon made me feel very comfortable.
All questions and concerns were answered before I was able to ask
Doctor seems to care about who he is talking to
The Dr. expertise made me and my husband feel very comfortable when we had the first consultation.. The complete experience since the first pre-op visit was wonderful, Dr. O'Toole was very cleared about the expectations. His building is very beautiful, his team are very professional and the best I got referred by one of his satisfied patients, that made me took the decision to contact Dr. O'Toole's office to set up my surgery.Thanks
Thinks did not turn out as promised. I've had 2 eye surgery corrections so far, having to pay for additional anesthesia and surgical center charges and I need further corrections so not yet finished. Not happy to go through so much pain and down time and still be dissatisfied with how I look. The facelift helped but not enough. I've seen many other ladies with much better results. I'm told by the surgeon the only way to get better results is with injections, which I do not want.
Great people skills by everyone !
Dr O Toole and his staff were friendly and very helpful. Dr. O Toole answered all my questions and look forward to my procedure. I need some time off work so I've decided to have my procedure over the summer. I work at a school. Other wise I would have done it already.
The staff made me feel very comfortable and I feel very confident with the doctor.
Dr. O'Toole was extremely thourough, compassionate and knowledgeable. I feel very confident moving forward with my procedure.
The results were exactly what I wanted as discussed with the Dr. I was highly satisfied for several reasons. The accessibility of the Dr. and staff made me comfortable with the surgery experience. Prior to surgery, all of my questions were answered in office but if something came up after I left the office, I was easily able to get a hold of someone. Expectations were communicated and clear. My experience after surgery has also been similar. I'm very happy with the surgery results and 100% glad I did it. Despite a minor post surgery complication, I've always understood the healing process and what to expect. The ongoing communication makes the whole process better.
The results are fantastic! The doctor and nurse are very easy to talk to. I wouldn't trust any other Doctor. I am more confident in myself and clothes seem to fit me perfectly. And I can wear a bikini again after two babies!
Dr. was easy to understand, qualified, professional, honest, and experienced.
The Doctor is an absolute genius and Miracle worker, he can visualize exactly whats needed and how to do it. I highly recommend him to anyone wanting any major reconstructive surgeries. Above and beyond!
I am concerned about pain management for this procedure, and I felt the surgeon was very dismissive of my queries and did not take any time to consider that it was an important issue for me. I understand that he performs this procedure very often, but dos not feel like he listened to my questions not addressed them.
Professional service, great price.
First of all a friend referred me Dr. Martin A O' OToole office, he made an amazing job on her. I felt comfortable with his presentation and his stuff. I think I'm in good hands.Thanks
Staff was wonderful and a pleasure!! I am bringing in my daughter for a consult!
Dr. O'Toole and his entire office staff as well as surgery staff were excellent. Everyone was focused on what I needed and I never felt rushed or insignificant. Dr. O'Toole is caring and compassionate, his staff is knowledgeable and professional, and the surgical center top notch. I am very happy with my experience and results.
I felt very comfortable with the information I received. Sarah was very helpful with providing information and scheduling appointments.
The doctor and his staff where very professional, and the facility was very nice.!!
Because Dr. O'Toole does beautiful work. The office staff is wonderful, they make you feel comfortable and are very helpful. I like the office space and the experience in Dr. O'Tooles office.
I thought everyone was very kind and professional. I am nit having the procedure done because of cost and down time.
I visited another surgeon before my appointment with your clinic and was very dissatisfy. I thought that all consultations were going to be like the one I had and was not really looking forward nor was I exited as I thought it would be like my last consultation. To my surprise it was the opposite of what I expected, the staff was really friendly and the doctor was very detailed and answered all the questions I had, I felt really comfortable with him. This consultation went above and beyond what I expected. Hopefully I feel the same way after my surgery as I schedule my surgery date on the date of my consultation.
I recover within days of the surgery.It was no complications after surgery.It has been 3/4 months and they look beautiful No pain, no discomfort.Very pleased Thanks Dr. O'Toole.
Dr. Otoole has a way of making you feel extremely comfortable about the results you will get. He seems to care about what your problem is and that he will help.
I realllly like Dr Otools honesty and integrity.
They make you feel comfortable. Put you at ease when you ask questions.
Dr. O'Toole is very professional and made me feel extremely satisfied. He listened to me and gave his professional recommendation.
All of my questions were answered
everyone was very professional, friendly, courteous and business-like. everything is very clean. great experience!
Surgeon was knowledgeable, asked questions as well as answered them. They are willing to work with me regarding coordinating with insurance.
Liked the doctor, he made me feel comfortable. He was patient in answering my questions.He showed me what the end procedure should look like.
The Doctor I chose to take care of me is highly skilled and qualified and I trust no one else.
the location was centrally located to my home. The surgeon was attentive to my needs. The procedure was relatively painless and I did not experience any complications. The cost for the procedure was reasonable.
The doctor, nurses were very professional, helpful and friendly they made me feel comfortable throughout my whole process. The surgical center staff were very nice they also made me feel comfortable.The center was very clean too.
The doctor communicated very well...the doctor gave me confidence and inspire trust.
The entire staff was friendly. The doctor explained the surgery in great detail. I was not pressured into making a decision that day. However, I did call the office two days later and schedule the procedure.
Staff and doctor were very helpful with my needs.
Everyone was very friendly and I like the office atmosphere. The surgeon made me feel at ease with my questions and answered them clearly.
Dr. OToole made be feel comfortable, I enjoyed getting my consultation in his" office it made me feel special Oppose to an examination room "
Friendly and helpful stuff An experienced doctor -- everything Lydia Alvarado promised me Will be in NY with the family until mid October ..Plan to contact you and have the surgery shortly after when DR O'Tool is available.
A completely friendly and caring environment.Professional in every way.
All information about the surgery was explained thoroughly and all the staff were very patient and understanding with all of my questions and concerns.
We did our homework prior to choosing Dr. O'Toole. After meeting with him he was so much more knowledgeable and informative about what the surgery would entail, what if any problems I would have as a result to the surgery. He was a little more pricey than the other surgeons we met with but WELL WORTH the the money spent.I would recommend him to anyone of my friends. His staff is unbelievable, he's very lucky- they are wonderful!!
quote, wait time in exam room, would like more pleasant receptionist
The front desk receptionist wasn't friendly at all. The nurse never even addressed me during my exam. Dr and pt coordinator nice and competent. There are too many choices for plastic surgeons, didn't feel welcomed or cared about.
Both Sarah and Dr Otoole where very patient and thorough with me while explaining what my procedure would consist of. I have family and friends that have had work done by Dr. Otoole and all were very satisfied. I am looking forward to my surgery on the 26th and if all goes well I will back.
I love Dr. OToole's work. The office is beautiful and the staff is kind. The only negative thing is that they cant get my name right, the pronunciation. Otherwise everything is wonderful.
Great surgeon and stafff
Wonderful experience. Sarah, the staff and Dr. O'toole are a great team. Highly competent.
I trust Dr. O'toole, he did my eyes and breast augmentation- now I am removing the implants
Dr. O'toole was great. I mean he makes you feel so comfortable about your surgery. He spent so much time with me during the consultation and answered any questions i could possibly have. Than there is Sarah who is just fantastic. She is so nice and great to talk to. I feel so good going into surgery knowing who is there during and after the procedure.
I DID SOME HOMEWORK ON THE PROCEDURE & DID SEE ANOTHER SURGEON FOR A CONSULTATION FOR A MOMMY MAKEOVER". WHILE LOOKING FOR BOARD CERTIFIED SURGEONS IN THE PASADENA AREA I ALSO FOUND DR. O'TOOLES SITE & WAS HAPPY WITH THE INFORMATION PROVIDED ON THE SITE. I MADE AN APPOINTMENT FOR A CONSULTATION WITH SARAH. MY HUSBAND & I FELT MORE COMFORTABLE WITH DR. O'TOOLE'S KNOWLEDGE AND WHAT TO EXPECT."
Dr. O'Toole was very knowledgeable and I felt comfortable with him. The office and staff were very nice.
Friendly staff, lovely office, cost of procedure reasonable, I feel comfortable with Dr. O'Toole.
From the other surgeons I met with they either didn't want to do the procedure and wanted to do something else or their price for the procedure I wanted was astronomical. Dr O Toole seemed very comfortable and competent in doing the procedure I wanted and was affordable, so I actually ended up scheduling two procedures with him. His before and after pictures were also very impressive.
Dr. O'Toole exhibit a genuine interest throughout the consultation. He was thorough and respectful. The ease of communication with Dr. O'Toole was great, he didn't rushed through the consultation.
The staff was the best. The surgery went perfectly. The recovery was quick and the doctor was there when I needed him
From the moment I contacted Dr.Toole office. Sarah was very very nice and welcoming. The facility was very clean. And Dr. Toole took his time with me and answer all my questions. And I felt very comfortable with him and I decided to scheduale my surgery with Dr. Toole.
Dr. O'Toole was kind enough to explain the entire process in Spanish, which made me feel very comfortable. Also, he was honest about what I should expect given that I am over weight.
First of all, as a man, getting cosmetic surgery has a bit of a stigma. However, Dr. O'Toole and his staff was very helpful, comforting and accommodating. However, the end result with these kinds of procedures are most important. Dr. O'Toole did an excellent job with my eyelids and under eye area, and it's safe to say I look years younger and yet no one can really tell. My wife can tell, of course, because she helped me along with this, but most people say things like, Gee Aaron, you look really good. Did you lose some weight?" or "Your hair looks different". Yes, I am very happy with the outcome and I have already referred people to Dr. O'Toole. My wife will be coming in this year to see him as well. Thank you for the excellent job you did for me to help me fight off the effects of aging. After all, I have a 4 year old son and I need to look like his dad and not his grandfather."
Both Dr. Otoole and his staff were very thurough and professional - providing me with all the information needed and followed up with a nice email and letter.
because is the first doctor I visit in regards to this procedure and i cant compare. But I had a satisfactory experience overall
This surgeon seems specifically qualified for Post Bariatric patients which I really wasn't aware of before my visit. I went in there with one main concern and a few secondary concerns and the doctor gave me many options to my problems that were better than what I had heard of from other doctors. His longevity as a surgeon is what also gave me confidence in his suggestions.
I have had a Tummy Tuck with Dr. O'Toole and was EXTREMELY satisfied!!! He is the best and I recommend him to everyone.
I am very satisfied with the results of my breast augmentation, after researching for surgeons all over Los Angels including Beverly Hills i chose to go with Dr. Martin O Toole. His staff was very welcoming and professional it made my experince much easier.
I was very upset with the size and shape of my breasts after breast feeding for almost 3 years. Dr.O'Toole and his team were very professional and honest with what I should expect before during and after my surgery. He gave me his professional opinion about how many CC's to give me the results I wanted. I decided on a little smaller and my results are amazing and very natural-looking. I could've went with what he recommended and I think I would've liked them just as much :-) thank you all
I'm still recovering from surgery hopefully once heal I will have better results.
Dr. Otoole and myself, we clicked right away. His bedside manner makes it easy for one to get comfortable in the most foreign environment.
So far the entire process has been smooth. Dr. O'Toole came highly recommended from friends who have had this and other procedures by him and I was impressed with his explanation of the process. His staff were very warm, friendly & helpful.
Dr.O'Toole has performed prior surgeries on me and I trust him. His staff has been with him for over a decade and are top notch. I've been a patient of his for over 16 years.
Dr. O'Toole and his staff were extremely professional, competent and caring. The atmosphere of the entire office was upbeat and positive. But most of all it was his conservative, honest approach and recommendations i.e. minimizing overall trauma by not adding laser resurfacing at the same time of face lift surgery and not up selling" additional procedures like fillers, botox, etc. Dr. O'Toole came highly recommended and I can understand why. "
Doctor and all staff (nurse, coordinator etc.) involved throughout my experience communicated extremely well with me to make sure I understood every detail of the procedures I was interested in. During post op, any concerns I addressed I felt were taken seriously and evaluated accordingly. Would highly recommend Dr. O'Toole and his team to anyone interested in PS, overall results exceeded my expectations, since I was a rare" case, due to previous medical surgeries/scars I had several years prior, but was made aware of that to the fullest extent, even so, I am totally satisfied with my result! Everyone involved has done an awesome job thusfar!"
The office staff was great, but most importantly, I really felt like Dr. O'Toole took the time to explain the procedures I was thinking about getting. At no point did I feel rushed. I felt like he spent a lot of time with me and gave me all the detail I was looking for. I feel very comfortable moving forward with having one of the surgeries discussed (breast aug).
I felt extremely comfortable speaking with him and he was very knowledgeable.
Dr. O toole is very experinced. I will definitely recommend him to others.
The Dr. & staff were great. very understanding if I had any concerns or questions. Made me feel comfortable and in good hands. All appointments follow ups have been customer guaranteed. The surgery team was wonderful as well. They all showed Love and Respect. I was very Satisfied with the service I received also im very happy with the decision I made. Thank you Again?
Dr. O Tool and the staff are very warm and welcoming, they took time to answer any questions and reassured me I was in good hands.
I felt that both Dr O'Toole and Sarah were amazing and made me feel very confident in his abilities as a surgeon and comfortable enough to ask any and every question I had. This gave me the confidence to do all the surgeries I was thinking about with Dr. O'Toole. I am certain I have made the best decision when it comes to the doctor I've selected to do my procedures.
Both the doctor and his staff made me very comfortable. Dr. O'Toole came highly recommended by my sister who is a nurse. Sarah was particularly comforting on the phone prior to my consultation and was just as nice in person. Natalie was also very pleasant.
I trust and have total confidence in the office of DR MARTIN O TOOLEI will only go to him for any cosmetic procedure I have done.
Just because of the issue that occurred. I felt like if i didn't push the matter, the dr. would have just let it go has if nothing was wrong.
I would like to have seen more information on post operative care
Dr. O'Toole and his office staff were extremely patient and very supportive of anything I was considering. He explained the procedure thoroughly and also gave a brief history of the surgery itself. Dr. O'Toole also gave his personal recommendations but ultimately left the decision up to me and what I was comfortable doing. He did not try to pressure me into having a surgery done and was open to answer any quoins and concerns me ad my husband had. The nursing staff was also extremely kind and supportive. It was a great experience and I did not have any reservations about calling to schedule a procedure.
Dr. O'Toole is an amazing plastic surgeon. His bedside manner is like none other. It was great to have him as my surgeon because he was available at any time during the day or night for questions or concerns. He and his office put my mind at ease prior to surgery and have been there for me every step of the way. I can't stop talking about how happy I am with my experience.
Dr. O'Toole and his staff were considerate, informative, experienced, caring, and completely focused on and my concerns. I never felt rushed, ignored, or pressured in any way. Dr. O'Toole actually listened to what I had to say and he gave me back honest answers. His staff took excellent care of me, the center where the surgery was performed was top notch and everyone there treated me with respect and dignity. I wasn't just some patient, I was referred to by my name and always asked how I felt or if I had any questions. I had no negative experience with either Dr. O'Toole, his staff at his office, or anyone at the surgery center.
Dr. O'Toole made me feel very comfortable. I did not feel pressured by him or his staff in any way. He was very thorough and explained the procedure and his thoughts as to my situation very well. It was a pleasant consultation.
I came for a second opinion and was very satisfied with my visit. It was informative and helpful in making my decision. The Dr and staff were very thorough and professional. All of my questions were answered. The Dr's explanation and knowledge helped me very much in feeling good about my decision.Sara was wonderful in making my appt,explaining fees/ins and follow up. I cannot recommend anything that could of made my visit better.
Upon my arrival and stepping inside, the office was tastefully done. The office staff visible, had a wonderful appearance and very friendly. Paper work was minimal but precise. Escorted to the office of Dr. O'Toole, I waited a short while then met him. He made my appointment go so easily with his explanation of an eye lift. I scheduled the procedure and am looking forward to having it done.
everyone I had contact with in the office including the Dr. were very nice and helpful with everything I needed.
I love the office first impression & was very happy with the staff will defitnetly recommend to my friends.
surgeon seemed professional and genuine. Also Sarah was very helpful and kind.
Though I have not undergone any procedures yet, but from my experience in my consultation, I can determine that the staff was really professional, kind and courteous. My patient coordinator Sarah has been most helpful in the entire consultation process, and Doctor O'Toole was very specific and detailed in his explaining. I was highly satisfied, and relieved after having my first ever plasitc surgery consultation.
Doctor was very thorough
I felt that the staff & Doctor were knowledgeable. I could tell that the Dr. was confident (experienced, licensed, knowledge) in performing the procedure.
i did not have much communication with the actual doctor. he is very straight forward which is why i chose him/his work on his website is amazing, but he is distant and not a get to know his client kind of guy. I guess it felt uncomfortable because i knew i was just another client of his that he didn't care too much about. felt like just another cash item, but again his work is what made me choose him and his lovely secretary. His secretary made my decision to chose him very easily. she is amazing and so nice. She actually cared to speak to me.
Dr OToole was an amazing doctor that provided great bed side manners and had a niche for perfection. He had great suggestions, always listened and his staff was also wonderful. I highly recommend him.
Dr. O'toole took a lot of time with me explaining the procedure. He has an excellent bedside manner.
I HAVE HAD 2 OTHER SURGERIES PERFORMED BY THIS DOCTOR AND I HAVE ALWAYS BEEN HIGHLY SATISFIED!
A friend of mine recommended Dr.O'Toole and he had a procedure done and is looking fantastic. The doctor was very patient and explained everything. I have looked at many other sites and was impressed with the before and after photos.
My experience was quick, simple, friendly and easy. Couldn't ask for more. Thank you.
Dr. O'tool and his staff are wonderful! I felt very at ease and my procedure was explained to me in detail, I knew what to expect. I'm extremely happy with my results! Dr. O'tool is a master at his craft.
From the first email, phone conversation,and the consultation it has been a great experience. Everyone is so sweet, and I am very excited to schedule my procedure soon. I will be scheduling within the next 3 months,and I can't wait:):) I am at the right place. I feel so comfortable and safe.
Both Dr. O'Toole and Sarah (patient coordinator) were kind, patient, and friendly, and took the time to explain things thoroughly. I didn't feel rushed at all, and I got a good feeling about having my procedure done with them. I called back a week after my consultation and scheduled my surgery.
I was pleased with the way I was treated. I've been to other offices where I was treated like a number and that my time was not valuable. Here, they really cared and considered my time as valuable as theirs.
The throughness of the Surgeon and his staff very helpful and knowledgeable.
surgeon very knowledgeable. provides answers rip questions an have new information I was unaware. very comfortable to be around.
Very easy to communicate my needs with the doctor and his staff. Everything went very smoothly.
I appreciate the fact that the Dr O'Toole takes the time out to explain everything in detail and will answer any and all questions. he made me feel very at ease about the whole process and the things to expect before and after the surgery. his staff is very nice and friendly and the whole experience including the facility where the procedure took place in Arcadia was exceptional. The price was reasonable as well. I would definitely come back if I ever decided to have another procedure and I would recommend his facility too everyone in need. thank you!
Very down to earth doctor with excellent bedside manner. Up to date with current methods.
Office staff were all very friendly. I felt comfortable frim arruvsl to office. Dr. really took time listening to my desires and addresses all of my questions/concerns.
I had surgery with Dr. O'Tooles before in the past, he was the one who did my first implants. Which right now I am trying to have re done.
Wait time to enter consultation, and then wait time after I watched the video. Quote seemed higher than expected.
The doctor and staff are great. The patient coordinator, Sarah, rearranged the doctors schedule in order to fit the procedure into my schedule. They made sure to check on me with a call, after the surgery. When I called Nadia answered all my questions. It's only been a few days but I am happy with the progress I've made.
The service and info I received for my surgery made me feel comfortable going forward with my procedure
I felt that the doctor was professional, knew exactly what I was asking, offered professional advice that was appreciated and a solution to the problems I had.I felt very comfortable with him and was assured of his ability to complete the surgery with the desired outcome.
I was very impressed about Dr. O'Toole and his compassion. I had a tummy tuck done in 2009 and it was very bad. Dr. O'Toole explained to me what reconstruction needs to be done. I other words he is fixing another Doctors screw up.
Easy to book consultation and procedure. Friendly office staff. Surgeon addressed all of my concerns and seemed genuinely motivated to help me achieve my goals.
The most important thing to me was of course the doctor. He made the whole experience more relaxing and very open. He was very informative, relaxed, knowledgable and very welcoming and opened to any of my questions and knew what he was talking about. He made it easier to explain what I wanted. The staff were friendly and helpful. The whole office has this warm welcoming feeling to it and I'm sure I will be going there for other future services. I had a previous consultation with a different doctor and he wasn't as good so I'm VERY happy I went for a second opinion with Dr Martin O'Toole. Now I'm not hesitant or nervous anymore. I'm actually excited to get this procedure done. Thank you Dr O'Toole.
I am happy with Dr. Otoole he is caring and compassionate and overall a perfectionist I love his work ethic and his commitment to the best possible results I will recommend him to everyone
Kind, professional staff. Comfortable office setting.
Dr.Otoole is wonderful, knowledgeable and confident, and his practice is very clean and comfortable.
Everybody was nice and also answered all my questions.
I felt Dr. O'Toole is working not just to make money but because he enjoys his job. He seems to be experienced and seems to know what a patient is wanting. He was able to criticize facial problems without being offensive and was able to offer other procedures that may be applicable along with a face lift for a younger appearance.
My initial experience has been very positive. With an upcoming surgery date, I am confident that all will work out as planned
Doctor O'toole was a wealth of knowledge and I felt very comfortable and confident that he wanted to give me the results I was after. He let me know honestly what my best choices were for my body.
Dr. O'toole is a great surgeon, he listens carefully to everything you have to say and he makes you feel so comfortable, he is always there whenever you have a question, his staff is the best, I'm just in love with the whole experience... Very thankful
Initially I was nervous about having the surgery performed so I thoroughly did my homework. My experience from the first time I met with the doctor and his staff was extremely positive for me and I made my selection based on that experience. Everything that happened afterwards is proof that I made the right selection and I am extremely happy with the results of my choice.
I was only in town for 2 weeks and initially Dr O'Toole did not have an appointment available. But the office had a last minute cancellation and called me for an appointment right away. We were impressed with both Sarah (the coordinator) and Dr O'Toole. He was friendly and personable and able to give us all the information and answers to make us comfortable with the planned surgery. He did not attempt to sell" more procedure than I had wanted. The office sent a follow up letter thanking me for the visit and saying that they were available for any questions. The letter was a big plus - they are clearly excellent with follow-up which is important when you plan to be their patient. I was very impressed. "
excellent doctor and staff
i was highly satisfied due to the fact that the visit overall was very informative and the way the doctor was involved and treated me was very satisfactory. He took the time to explaine step by step the procedure and risks involved and my expiernces with the other doctors i had gone to did not do that
I was really satisfied with the appearance, the friendliness of the staff, how thorough the doctor was, and the fact they had very informative videos that I could watch prior to talking ot the doctor. I appreciate him taking the time out to explain everything to me even before examining me and which procedure would work best for me after examining me. highly satisfied and would recommend this office to anyone in search of a surgeon.
I was very satisfied because the staff was very friendly and very informative as well as the doctor. I didn't feel like just another patient he actually took the time to explain in detail the procedur as well as the risks involved. I had gone to other surgeons and they just told me you are going to need this,that and it's so much that's all like they really didn't care.
Very comfortable with the staff and surgeon. I feel very confident in the surgeons ability and knoweledge.
Dr O'Toole gave me peace of mind I feel confident that he will make me look amazing
Dr. O'Toole was highly engaged, educated, attentive, and easy to speak to. I felt comfortable from the moment we started the consultation. He was very knowledgeable about the lapband procedure I recently had and thoroughly walked me through the process so I understood the procedure accurately.
I felt like this doctor was truly honest, and had the experience I was looking for for this procedure. The office itself was beautiful and professional. I was comfortable the entire time, did not feel any pressure or rushed in any way.
Doctor was very thorough with the details entailing the procedure. I was very satisfied.
I have had Dr. O'Toole as my doctor for previous breast cancer reconstruction and I trust him. My daughter has also gone to him for breast augmentation and loves him. I feel confident in choosing him for other procedures due to his history as my doctor and seeing reviews on his website.
The Dr. and his staff are extremely nice and informative. Everyone was very helpful and I was very impressed.
Dr. Was very professional! He answered ALL of our questions and made us feel like we had the whole day with him! We did not feel his speech was scripted or that he had to sell himself! The office staff is so wonderful and helpful! We are so excited we choose HIM to do my surgery!!!
I was impressed with the surgeon, his personable manner & found the quoted price very reasonable.
Dr. O'Toole is excellent at explaining everything you can expect to experience before, during, and after your surgery. He never makes you feel rushed, and always takes the time to answer any and all questions to completion. His staff members are all very nice and extremely competent. His entire team makes your surgical experience as pleasant as possible.
Dr. And staff very informative, professional, and friendly. Comfortable with visits,made to feel as if I were the only patient, never felt hurried with time Dr. Was easy to talk with answered questions accordingly. Would and have recommended Dr. O'tolle.
The over all service given, including the details and the patience given to me at the time of my consultation. Trying on the size I was comfortable with was a plus! I wasnt rushed out and was able to view a DVD on what to expect! Everyone's service and friendliness at the office.
Dr. Otoole was wonderful. He answered all of my questions. He made me feel very comfortable. After consultation, I knew I wanted him to do my procedures. His staff was also extremely nice. From the moment I walked through the front door, I felt very welcomed. I will definitely recommend Dr. Otoole to my friends and any family members that are interested in plastic surgery.
I was very pleased with the professionalism of Dr. O'Toole and his Staff. I felt comfortable from the time I stepped into the office till the time of my last visit. Dr. O'Toole walked me through and answered every question that I had regarding the procedure. I would definitely have him do any procedures that I might have in the future and refer him to family and friends!
I have been looking in to breast augmentation for half a year now and I have met with several surgeons. I decided to choose Dr. Martin O' Toole for my surgery because he was very thorough in explaining every single detail to me. He gave me realistic expectations, was extremely friendly, and at no time during my consultation did I feel rushed. He took the time to listen to all my questions and concerns. I was very happy with the doctor and his friendly staff. I scheduled my surgery with him 5 weeks from now. I am beyond excited and I'm extremely glad I found a doctor that suited my needs and made me feel comfortable enough to proceed with my surgery.
Please make no mistake...I was very satisfied with my consultation with Dr. O'Toole. He was very honest and professional and took the time to discuss a possible tummy tuck with me, including all the details of surgery and recovery. I would still recommend Dr. O'Toole to others. I am confident that I would have been pleased to have Dr. O'Toole as my physician, but I felt a little more comfortable with another doctor that I had spoken to prior to meeting Dr. O'Toole. Thank you very much for consulting with me.
I was happy I didn't have to drive far. The parking belonged to the practice so I didn't have to walk far. I also didn't wait long at all once I got there
Surgeon took a lot of time talking with me and answering all my questions during the consultation. Willingly showed me his before and after photos.
Dr Otoole made me feel very comfortable with his answers to my questions. He provided juvaderm and botox in the past, I only wish I had gone to him for my blepharoplastics revision. I only hesitated because I moved and now live about 45 miles away. I know I would have been much happier with the outcome if I had gone to him.
Friendliness of staff. Respect from all staff members shown. Not rushed to ask all my questions.
the office environment is very clean and comfortable, the staff is very professional. I really like the setting and the staff however the price is out of my range.
Everything went well with the staff and surgeon. The hospital was the problem
From my first phone call with this practice, I felt very comfortable. The patient coordinator was extremely helpful and very nice. She went out of her way to figure out a way i could meet with the doctor the weekend i was in town. Special arrangements were made for the consultation on a day the doctor had scheduled surgery and therefore would not normally see patience that day. I was very pleased with the accommodations and it was nice meeting the staff in person. The office was nice and clean and everyone was professional. I had one other consultation that same weekend and it was not the same type of experience. Although the other consultation appeared to be less money for the same procedure, i did not feel as comfortable with the location and staff and the surgeon was in too much of a hurry to move on to his next consult. I feel like I made the right decision and am looking forward to having Dr. O''Toole perform my procedure.
I personally know patients who have had different procedures with Dr.OToole and who are highly satisfied with their end results. Dr. OToole is also referred by my surgeon. I am looking forward to also having my procedure done by him and be another satisfied patient. In the meantime, I will continue to refer friends and family to him as I have done in the past.
My total experience was very pleasant, I appreciated the clear answers to my questions. The breakdown of each procedure that I am interested in. the entire staff was very helpful and accommodating.
they cater to the needs of what I want to have done in a procedure and they are skilled, professional and trustworthy.
The office was beautiful and immaculant . The staff helpful , caring very professional. Dr Otoole is the best . Takes the time to explain everything. Makes you feel like you are his only patient .
Satisfied for now, surgery tomorrow.
My only complaint was the lengthy wait time to schedule initial consultation. Over 1 1/2 months. Consultations with other physicians is much less time. (1 week)
Dr. O''Toole, Nadia, and Sarah were very professional, caring, and informative in every aspect of my medical procedure. I was very impressed with all of them from the initial consult and chose them after interviewing 4 other surgeons in the Los Angeles/Orange County area. Dr. O''Toole is a master at his craft and I love his attention to detail. He truly wants the best outcome for all his patients and establishes faith and trust in his abilities as a surgeon. I am so pleased with my outcomes and will keep using his practice for more surgeries to come. I am so happy that I found a doctor who has wonderful bedside manner and compassion, at the same time skilled and professional. Would highly recommend to anyone I know!
The procedure was not bad at all! I was surprise with the minimal pain and discomfort I experienced.
honest, kind guy, willing to spend as much time as necessary to answer any and all questions but at the same time not wasting your time. Really experienced in everything.
Procedure was much simpler than anticipated since no liposuction was involved.
I had a very positive experience and I feel that Dr. O'Toole listened to my needs. His staff was very nice as was the staff at the surgery center. I had several consults and Dr.O'Toole was the Physician for me!I was very satisfied with every aspect of my experience with his office and my surgery!
Dr. O'Toole explained everything patiently and thoroughly.
The staff was friendly, knowledgeable, and professional. I also felt comfortable with the doctor and I felt he had a lot of experience.
I had a great experience, the doctor was very very friendly and helpful. I just wish there were other payment options or maybe a way to maybe lower the cost or help the patient with payment options
I have had prior surgery with this doctor and even recommended him to family. He is fantastic. His staff is great too.
Dr O'Toole and his staff are fantastic. Highly professional, thorough, friendly, reassuring. Dr O'Toole is an excellent surgeon and his patient-care skills are second-to-none. I highly and enthusiastically recommend him without reservation.
Dr. O'Toole's staff is extremely friendly and understanding, they truly care about you as not only just as a patient. I have had a couple of surgeries from Dr. O'toole and have recommended him to my friends also. He is wonderful.
Post-op, Day 3, midnight, while still an in-patient, I began having pressure in the chest and wheezing. A Breathing treatment was given. During AM rounds the physician examined me and then ordered chest x-rays, which revealed pleural effusion. A pulmonologist was consulted and further work-up detected a small pleural emboli. Discharged on Day 8 after O2 saturation acceptable and started on blood thinners.Day 17 post-op developed shingles which was diagnosed and treated immediately with acyclovir.These problems were not related to the technical skills of the surgeon but rather due to my body's reaction to the stress of the surgery itself.I had chosen Dr. O'Toole after interviewing one other plastic surgeon. Both doctors impressed me and I liked them both. My decision to choose Dr. O'Toole was that he had very good office ettiquette and seemed to put my health first. I felt safe in his hands. I am glad my feelings were proven well-founded. Dr. O'Toole is a caring, compassionate physician first, and a skilled plastic surgeon second.
Amazing service from the moment I first emailed the Dr's office all the way up until post op care.
Both the doctor and patient coordinator were very thorough with their explanations. They also took the time to listen to my questions and concerns. Very professional staff.
The office was beautiful the office staff was very nice and the Dr made me feel at ease.The only issue I have is that this rR. is considerably higher than the other Dr. I had a consult with.
The office coordinator was very professional and responded to my inquiries in a timely manner. The consultation with the surgeon reinforced my confidence in his ability to deliver an excellent outcome. My only obstacle in moving forward is financial. The procedures are more costly than I anticipated.
The doctor really took his time with me and explained all the questions I asked. I was thinking of more than one procedure and after speaking with him, he made me feel very comfortable and convinced I wanted the procedure done.
The Dr. seemed knowledgeable and was very friendly. I also found support staff to be very friendly.
it was personable, detailed, honest, and very friendly.
Approximately 5 years ago I received a breast reduction from this plastic surgeon. Great experience, happy with the results. Dr. O'toole has a wonderful bedside manner, easy to consult with and an excellent doctor. Two of my close friends had recommended him. They were happy with their results with Dr. O'toole, also.
Dr. O'Toole and his great staff really listen to your concerns and needs and make you feel comfortable being in their hands.
I was very satisfied with the quality of work Dr otoole performed and Nadias professionalism was outstanding.
The doctor and his practice were so amazing, honestly my visit went beyond my expectations and I can not wait until I have my surgeries with this wonderful experienced surgeon. I would most definitely recommend them to all my family and friends. Thank you for such an amazing and comfortable experience.
It was my first surgery ever. Dr. O'Toole made me feel at ease and his assistants were all so kind and caring.
Dr. made me feel well informed,and he made me feel relaxed and confident in his experience.After consultation with him, I did not feel I needed to search for another opinion.
Very professional staff ,Dr Answer all my questions and concerns, atmosphere warm and professional,very lovely waiting /consultation room's
Dr. Was very patience did not hurry the consultation. I felt that he cared much for his patients.
I have seen Dr. Otoole's work with my mom and was truly amazed with her results. She not only was she impressed with him but also with his staff. I must also say the same for myself. The results far exceeded my expectations and everyone else who has seen me would agree. Thank you Dr. Otoole!
When considering any type of cosmetic surgery it is very important to feel a 100\% comfortable with the Doctor. Dr O'Toole did just this. He was very informative, caring, gentle, and made me feel very relaxed. I did not feel like I was just another surgery to him.
The overall consultation was very thorough, I was pleased by the amount of time taken to explain the procedure to mean and talk about my concerns.
Staff was friendly. Procedure was explained well and the surgeon spent time with me answering my questions.
My questions and concerns were answered. i felt comfortable with the doctor.
Dr. O'Toole and his staff go over and beyond their call of duty. They are concerned with any problems and will make sure that the patient is well taken care and that all questions are answered before, during and after surgery.
very kind professional.
The staff was very helpful and professional, great customer service. The office is beautiful and comfortable.
Friendly office staff.scheduled appointment in a timely manner and faith in Dr. O'Toole's ability and other successful surgeries.Thank you.
I'm not all that unsatisfied with the experience but there were some areas sure need improvement.1) I was wonder why the office didn't ask me to schedule an appt for next visit. 2) It would help with my confidential if I get to see an image after the surgeon's explanation. 3) The office looks very updated but options for image is limited. It doesn't make any sense to me! Most of all, I didn't get a return call as the patient coordinator said she would. I provided her the insurance carrier information on Wednesday and forwarded all information which included phone # for her to contact the carrier as she said she will. I wait to now still no call back from her which I email and ask did she call my insurance carrier.
I find Dr. OToole to be very pleasant and professionable. He seems to have a great deal experience in what he does. I would have gone to my local ER when I was in pain from my ribs, he told me not to and that they would put me through many unnessary tests. He ordered me a prescription and that took care of the problem. He listened to me. I like the fact that he had me come back often to check my wounds. It made me feel slightly reassured."
all the staff was really nice... the Dr. explain and answer all my questions...
the surgeon was highly recommended by my physician and after the surgery i understood why. He was very professional, explained what to expect, there were no suprises or disappointments. his staff very kind and helpful.
He seems to knowledgeable well trained.
The compassion that was shown by the doctor, nurse and Sarah was amazing.
Dr O'Toole is very professional and very specific in his practice. I felt very comfortable with Dr. O'Toole and his team. From the 1st time I called the office it was friendly and i felt very comfortable. I needed to have surgery due to problems with my breast. I was so impressed with the 1st time I met with the dr. He explained everything in detail about the procedure. I had met with 4 drs before meeting dr O'Toole. I choose Dr O'Toole to have my procedure done. I am so happy and satisfied with my choice of doctor. I made my decision right after I left his office.
Dr pays attention to detail and is always friendly
The physician, staff, and facility were awesome. Everyone in the office was extremely nice and helpful, and the place was a comfortable, relaxed atmosphere. I was extremely impressed. Thank you!
I am highly satisfied with my consultation. I would love to have this physician perform my procedure. I had a budget for my procedure that I was looking to meet and I wasnt able to do this with this physician. I still would recommend him and his staff for being excellent and especially ahving EXCELLENT bedside manner. I can only go based off of other peoples experiences at this point from what they have encountered at appointments and I would say I had a great appointment. If I can find a way that works out for me I will use Dr. O'toole for my procedures. Thank you
I was a returning patient to dr Otoole so I knew him his staff and what to expect. They are all of the highest caliber in both their professionalism friendliness and efficiency. I was only slightly disappointed that the price was a litter higher than expected but they explained why to my satisfaction. The problem has been coordinating my schedule and dr otoole's schedule so we can make this happen. But I di plan to have the procedure with dr otoole, and have recommended him to several other people.
The staff was knowledgeable , very nice and helpful. The Dr. Was amazing. Very informative. Companionate , knowledgeable about my past procedures.
Dr Martin O toole is very nice .. He listen very well to your concern and give good sugestion. He is very experienced , caring and brilliant surgeon. Sarah his manager very nice and friendly .. He has a very clean office .. I'm very happy And satisfied with the consultation ..
I have other medical concerns to go along with the procedure. The doctor wasvery concerned and factored in any other help I would need during the procedure to allow for it. Dr. O'Toole was very competent in his explanations of the surgery and made me feel very comfortable.
The reason I rated my experience so highly was because I never felt any pressure from Dr. O'Toole or from his staff to move forward with my procedure. It was all up to me to decide when and where I wanted my surgery. Everyone was very friendly and helpful. I would do it all again!
I love you guys.....
My surgeon gave me great information and made me feel comfortable and confident in going forward with my procedure. My after care was great if I called and had any questions they were great with giving me all the answers to any concerns I had. When I went in for my appointments after my surgery everyone in the office was so helpful and nice, My surgeon was also great and answered my questions and concerns and gave me great information. I'm so pleased with how my breast augmentation turned out I would highly recommend my friend and family to go to Dr. O'Toole office.
Highly Satisfied with my experience for receiving exceptional customer car-service from the entire staff during the entire visits as well as the thoroughness from Dr. O'Toole himself and level of knowledge demonstrated. I was pleased with my results. I will continue to highly recommend Dr. O'Toole.
Highly satisfied with receiving exceptional customer care-service and demonstration of the high level of the professionalism. The entire staff was thorough and represented Dr. O'Toole's knowledge very well. I was pleased with the results. I will continue to highly recommend Dr. O'Tolle to my friends and family.
I had a large scar ball in my groin area the size of an avocado. It had been there since I was 10 years old and had a hernia operation. It has bothered me my whole life and now it looks amazing. I also think the incision scar is very clean. The office staff are dear people. They are always friendly and accommodating even when I was very sick with my infection. They took great care of me.
the surgery looks great although the recovery from the brow lift has been more extensive than i thought. I really liked the office staff and Dr. Otoole. Would not recommend the surgerical faculty though.
First, the atmosphere was great. I can't wait to see the new location. The staff was super friendly and did an amazing job on their duties. The Doctor was great in giving information for my breast agumentation. I had seen other doctors and none told me what they thought was right for me. Under the muscle or over the muscle, explain...and this Doctor nailed it! He gave answers to WHYS and listened to what I was searching for as an end result. Of course his nice, comfy, and clean office helped and he is handsome too;) My end result was and is perfect. At the end of next month it will be a year and the surgery was a success. I am very happy with my result and I can say I already have recommended him since my friends who knew of my surgery agreed he did great work and asked abt his info. I got the end results I asked for! Thank you! Everything was just great and I will definitely be back for the Botox since your Botox free trial was definitely amazing!
Easy to talk to, he does not seem to be in a hurry, takes the time to answer all questions. Cares about the outcome.
Dr. O'Toole has performed a full body reconstruction on me. Every surgery has been a hugh success and I am just as pleased with the results I am getting from my recent revision surgery.
I was not overall unsatisfied, but neither was I highly satisfied. The experience just left me wanting 'more' and with the cost I just decided to forgo the procedure.
I got the exact results I was looking for. the whole team was very nice to me. And they care about my needs. the surgery has changed my life!
I had scheduled an appointment during my work hours which I took the time off work to be there after the receptionist re scheduled my original appointment. I ended up waiting for an hour for the Dr to arrive. During that time I had to watch a few videos and then met with the Dr after the meeting the Coordinator was trying to get me to sign papers that I was not comfortable signing and she eneded up becoming very rude after that. The Dr and nurse were very nice I just would not go back to this practice.
I had a great experience... from my consultation visit through surgery procedure and post op service.. one year later.. I am so happy with my results.. and feel great.. Thank you Dr. O'toole and Staff..
Overall very perfesional and made me feel extremely comfortable, all my questions were answered thoroughly and the surgery turned out amazing. I have recommend this surgeon to many people who have had surgeries by him also and are unbelievably happy!!
Dr. O'toole made you feel comfortable when discussing the procedure.I did not go to any other consults -- He was the first and only one. I am so glad and extremely satisfied with the procedure.. I will be doing a couple other surgeries as well and will be using this staff and office. I have recommended Dr. Otoole to 4 people in the last two months. Thank you again.
I LIKE DR.O'TOOL.HE KNOWS WHAT HIS DOING AND ALWAYS ANSWERS ALL MY QUESTIONS. I PUT MY TRUST IN HIM FOR FUTURE SURGERIES.
Friendly staff, surgeon tool his time to explain procedure and all relevant information. I felt comfortable and assured in his knowledge and expertise.
The staff and surgeon were professional, yet warm and personable. I was comfortable from the moment I arrived at the office, and highly impressed with how beautiful, clean and comfortable, without being clinical" the office is. I felt my privacy and feelings were being respected and considered at all times, even though I tend to have a more casual nature about me. I would highly recommend Dr. O'Toole and his excellent staff to anyone! Thank you for your attention to detail."
This was a great experience the surgeon was very friendly and thoroughly explained everything. All of my questions were answered with confidence an I left the office feeling confident about the procedure. All staff were very friendly and the office atmosphere was very welcoming!! Fantastic consultation :)
They show the upmost respect and care for you there and they make you feel comfortable very quickly.
Friendly service from everyone. Everyone was very informative.
the downtime was more than what was indicated and i worry that there is some small scarring as a result of the procedure
The Doctor and staff were very nice and made me feel very comfortable!
Very kind, caring and understanding ! Explained all my questions...
NOTHING MORE THAN I COULD WISH FOR;THE ONLY PROBLEM IS -MONEY
I am a returning patient and dr o'toole will always be my surgeon of choice
Dr. O'Toole and the whole staff took an active interest in making sure I felt comfortable and gave me a great deal of information to help me make an informed decision regarding my procedure. Felt very confident and comfortable in deciding to go forward with the surgery after the very thorough consultation. Much thanks and appreciation :)
I am highly satisfied with Dr O'Toole, I made a big research before to make any decision but since the first visit to his practice, I knew he was the Doctor I was looking for, he is very serious person, professional, , listened every concern I had and I can not be more happy with my result, he is an excellent doctor and will recommend him to the world.Thank you very much Dr O'Toole and God bless your incredible hands.
Felt Dr. Otoole listened to my thoughts, worries, and concerns. He and his nurse answered all my questions without hesitation, and thoughly. And finally, the results are absolutely amazing.
Friendly staff, not too long of wait time in the waiting room, doctor very knowledgable and detailed in description of procedure and also had other suggestions on other procedures
Dr. O' Toole made me feel so comfortable by answering all my silly questions. He let me try on the implants a couple times before to figure out the size that would fit me best. The whole office was so friendly every time I had an appointment. The nurse was friendly and fantastic at her job. The appointment coordinator the same. I ended up making my appointment 2 days after my consultation because of how impressed I was with the whole office. I had my surgery 2 weeks ago and everything went wonderfully. My follow up appointment have been wonderful as well. Dr O'Toole and his whole staff exceeded my expectations and will come highly recommended from me.
Having any type of plastic surgery can be scary. Dr. O'Toole and his entire staff made my consultatin easy. They provided all the details as well as answered all my questions. I felt very comfortable through the whole appointment.
The doctor and all of the staff make you feel very comforable. They are great! Everyone make you feel like family.
I almost feel like family when I have an appointment. They are all lovely to work with.
I was highly satisfied with my experience because everything went so smooth. Everybody was so friendly!!
My overall experience was great. I would recommend him to friends and family.
Dr. O'Toole has preformed surgery on other members of my family and has always been readily available to answer any questions we have had pre or post surgery.
I was very nervous about having this surgery and after years of researching other plastic surgeons and visiting their facilities Dr. O'Toole was the bes choice. Through the entire process from the very first visit to the follow-up visits after my surgery the service was incredible. I will never go with anyone else.
Dr.O'toole has been my suregon for about 10 years now.Every procedure that i had done met my expections and more.The staff in his office is the very best in informing and caringthat your procedure goes as planned.I have and will continue referring his skills to others.
The surgeon is not good with post-surgery recovery. He is unable to recognize problems of post-surgery issues when they arrise. He does not take the case seriously enough to offer immediate assistance to his patient. He does not recognize the impact the drama has on his patient and their family during severe issues and hospitalization.Also, he does not seem to understand current knowledge of wound care.
Everyone was very friendly and thorough explaining the procedure.
Dr. O'toole is very professional. His staff makes you feel very comfortable. This is my second surgical procedures at this office. I would rec Dr. To my friends.
Shortly after my surgery I went in and talked with surgeon about the look of my revision. I didn't love it. He knew it. It's been almost a year and I've never received a follow up call. It was like, oh well we have your money...
Over all I was very satisfied
I have had sereral procedures with Dr. O'Toole.His entire team are exceptionally professional. DR, always gives me the time I need along with the confidence to move forward to my pending surgery. One gets very anxious before undergoing a major surgery. His presence is very soothing. I wouldn't let any other plastic surgeon touch me.
Dr. O'Toole listened to what I wanted. He was very realistic about outcomes, and he never tried to talk me into anything. Surgery was scheduled promptly, and everything went smoothly! I am thrilled with the results.
I appreciated that Dr. O'Toole listened to my concerns and explained the procedure to my satisfaction. I felt very comfortable.
I have used Dr. O'Toole in the past. He has performed other surgical procedures on me and I was always very satisfied. His staff is very courteous and knowledgeable. Dr. OToole is very patient and I never feel rushed with him. He is extremely professional. I have referred him to other friends and family. He is a gem."
Very Professional Staff. Very Caring Staff.
Dr. O'Toole and his entire staff are friendly and professional. I always feel comfortable in their presence. Sarah is very sweet and patient when it comes to scheduling and multiple phone/e-mail questions. She is always so willing to help. I am also VERY impressed and pleased with Dr. O'Toole. He never makes me feel rushed, and even if I'm making him run behind due to multiple questions about treatment and concerns, he always takes his time to completely answer everything. I have already raved about Dr. O'Toole to family and friends, and I would definitely recommend him and his practice to anyone interested in plastic surgery procedures.
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