Provider Scorecard

participant since 06/26/2017

Neil Chen, MD

90.6% Patient Satisfaction based on 128 ratings

Scroll down to read and filter verified real patient reviews for Neil Chen, MD . You can also see locations, or contact Neil Chen right here at RealPatientRatings®.

Based on 128 ratings
5 stars (90)
4 stars (25)
3 stars (6)
2 stars (5)
1 star (2)
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities


About, locations & contact info

About Neil Chen:

Dr. Neil Chen has performed cosmetic surgery in New Mexico since 1996. His clinical practice, Plastic Surgery Institute of New Mexico, is dedicated to providing the highest standard of care. With numerous academic honors, scientific publications, medical inventions, and talks at national and local conferences, he is a recognized authority in his field. He was recently voted as “top doc” in facial/plastic surgery by the other physicians in Albuquerque (Albuquerque Magazine 2006).

Dr. Chen’s education included a bachelor degree from Haverford College and a medical degree from Harvard Medical School. He graduated with honors from both institutions. Staying in the Harvard system, he then completed residencies in both general surgery and plastic surgery at the world renowned Massachusetts General Hospital in Boston. After serving as chief resident in plastic surgery at MGH, he accepted a highly competitive fellowship at the University of California in Los Angeles. Here, he honed his expertise in hand/microsurgery. His is board certified in plastic surgery and is a member of the American Society of Plastic Surgeons. He also has added qualification in surgery of the hand and is a member of the American Society for Surgery of the Hand. As a Clinical Assistant Professor at UNM Medical School, he enjoys teaching students. He has also devoted his time in performing free surgery for children from Central America and Russia as a volunteer or both the Healing the Children and Interplast programs. He continues to keep on top of the latest information and techniques in plastic surgery in order to offer his patients the best available care.



  • Medical School: Harvard Medical School, Boston, MA
  • Internship: Massachusetts General Hospital / Harvard Medical School
  • General Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Plastic Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Fellowship: Hand and microsurgery: UCLA Medical Center, Los Angeles
  • Specialty: Plastic and reconstructive surgery, aesthetic surgery, surgery of the hand.
  • Other Degrees: B. A. in chemistry, Haverford College, PA.



  • American Society of Plastic Surgeons (ASPS)
  • New Mexico Medical Review Association
  • Clinical Assistant Professor, Dept. of Surgery, University of New Mexico
  • American Society for Surgery of the Hand (ASSH)



  • American Board of Plastic Surgery
  • Certificate in Added Qualification in Surgery of the Hand

Contact This Provider

3830 Masthead St. NE Albuquerque, NM 87109

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Neil Chen, MD Reviews (62)

Tummy Tuck

Dr Chen was clearly aware of the “what if’s” in my situation and merely only mentioned what could be done to make the surgery perfect for me and when it came down to it he only did what was necessary. I have all the “what if’s” he mentioned. If he had only did the recommendations he talked about and not said it should be ok then I would not be disappointed now.

Tummy Tuck

Very pleased with Dr Chen and his staff. He was very professional and personable, I felt really comfortable with him. He is extremely knowledgeable and talented. I couldn't be happier with my results. I had a breadt lift and a full tummy tuck. I feel 15 years younger. Thank you Dr Chen and staff.

Breast Lift

Highly qualified surgeon. Dr Chen was also easy to talk to and was very professional. I honestly think he is a medical artist. I am very happy with my surgery: implant removal and breast lift.The Sandia Surgical Center was fabulous. All the medical personal were so reassuring and explained every step to me. All of dr Chen's people were the absolute best!!

Breast Augmentation

The staff was so friendly and down to earth. They really made me feel comfortable and were easy to talk to. All my questions and concerns were addressed and Dr. Chen was extremely patent and easy to talk to. I absolutely love my results and so happy I picked Dr. Chen!!

Tummy Tuck

I am able to have feeling and use of my stomach muscles again. I hadn't since before my first C-section, 11 years ago. I am able to wear my actual shirt size now, since my arms are now a normal size. I am able to display the fact that I released a 103 pounds, where as before my tummy tuck and arm lift, so much of the skin was left and it didn't look as significant as it does now! I also had an Arm Lift. I am extremely happy with the results of both. It has been life-changing for me. Dr. Chen and his staff are amazing and I have already made many recommendations to my friends and family members!

Eyelid Surgery

The team’s. Doctor was professional and the surgery was performed exactly what expected. I will go back with no hesitation.

Breast Augmentation

I was really nervous because this was my first surgical procedure. Dr Chen and the entire surgical staff made me feel at ease and welcome during the whole surgical process. I liked that everyone made me feel special and shared excitement for my results, regardless of how many other patients they interact with.

Mini Face Lift

The survey says it all

Breast Augmentation

Everyone was extremely caring and nice. The office was bright and open. No questions left unanswered. When i first go there I was very nervous, but the second I met Paula all feelings of unease went away. She was friendly and just made it very easy to talk about a very private subject with a complete stranger. when Dr. Chen came in and started the initial consultation I knew instantly that i was going to schedule that day. He was professional, courteous, knowledgeable, experienced and kind. I Had my procedure 1 week after. Surgery day was so amazing. Results are more than i expected. My confidence was boosted a million times. The follow up was easy Shannon made every phone call was prompt and friendly. Evette provided great information on after care with implants as well as scar care. Thank you Plastic Surgery Institute of NM am truly so happy with everything all around!

Breast Lift

I found Dr Chen to be attentive, caring and relaxed. His staff are all professional, friendly and efficient. The surgical center was well run, organized and made me feel at ease. I have recommended Dr Chen to others. I know they will be as happy with the entire experience as I am. Thank you Dr Chen and all his staff!


Positively great . Great place

Breast Augmentation

Dr. Chen & Staff. I cannot express through typing how WONDERFUL my experience was. I have friends and family who have had similar work done with different doctors that were not at all happy with the experience OR the results. I am so extremely happy with BOTH!!!First, the initial consultation was so informative and you can tell right away that Dr. Chen truly cares for the people he works with and for. The atmosphere is warm and friendly. He will then help you make the right decisions for YOU and YOUR lifestyle. I had a few questions before he surgery and every time I called I was greeted kindly and with enthusiasm to help me, even if my question was silly in my mind. They never made me feel that way. The surgery was like SPA surgery! Dr. Chen's crew has been with him a while and the nurses and anesthesiologist were not only sweet but funny! I was so impressed with all of it. The results, wow!! He really does know what he's doing. I am so satisfied with my new look. Very natural and have received so many compliments on them, I can tell they mean it too!! Dr. Chen and his great staff are the ONLY way to go for me and anyone I know. No need to look further, I promise! FYI- I typically don't take time to write reviews but this was definitely necessary. Dr. Chen turned what I was expecting to be a not-so-pleasurable experience into a great one. Thanks a million times over Dr. Chen and staff!! [name, state]

Face Lift

Dr. Chen was kind, thorough,skilled, and caring. I was happy with every aspect of my procedure. I will certainly return for other procedures. It was all good. I knew what to expect, was comfortable throughout, and was pleased with result.

Face Lift

Great experience. Thank you De Chan and staff. Good outcome.


I had been to two other doctors before I found Dr. Chen. He came recommended by a friend. The other doctors did not seem confident with what I needed. Dr. Chen was very specific about what he would do to address my problem areas & what I could expect for my results. My results are amazing!

Tummy Tuck

Time in the recovery after procedure seemed to have gone rather quick. In my expierence I would have liked to stay a bit longer after a tummy tuck.

Breast Augmentation

The environment was great the staff were wonderful and Dr. Chen was amazing he made me feel comfortable before and after surgery I plan to go to him in the future and recommend him to all family and friends I wasn't happy with my breast after I lost a lot of weight and not that I have perky Full breast I am happy

Breast Augmentation

Dr. Chen and his staff were fabulous throughout the entire process. I was nervous about the procedure and process and they were super patient and answered all my questions thoroughly. From the first appointment to my last post op appointment, the process was organized and smooth. I'm am very pleased with the outcome. The people were great and I had complete confidence in Dr. Chen's work.

Tummy Tuck

Dr.Chen and his staff are very informative, and competent. I had a very satisfying experience from the initial consultation visit (where all my and my husband's questions were answered) ,to the last visit wrapping up any further or pending questions I may have. I believe this is due to the educational and years of experience of Dr.Chen and his staff. I am able to wear dresses and clothing without a body suit to suck in my abdomen. I had a significant wt loss that left me with a lot of hanging skin on my abdomen.

Face Lift

I thought Dr Chen and his staff were friendly and very qualified. They had concerns with other parts of my health that they genuinely wanted me to correct. I'm very satisfied with my results as well. My confidence!