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Provider Scorecard

participant since 06/26/2017

Neil T. Chen, MD

93.8% Patient Satisfaction based on 1139 ratings

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Based on 1139 ratings
5 stars (903)
4 stars (169)
3 stars (32)
2 stars (24)
1 star (11)
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities
About, locations & contact info

About Neil T. Chen:

Dr. Neil Chen has performed cosmetic surgery in New Mexico since 1996. His clinical practice, Plastic Surgery Institute of New Mexico, is dedicated to providing the highest standard of care. With numerous academic honors, scientific publications, medical inventions, and talks at national and local conferences, he is a recognized authority in his field. He was recently voted as “top doc” in facial/plastic surgery by the other physicians in Albuquerque (Albuquerque Magazine 2006).

Dr. Chen’s education included a bachelor degree from Haverford College and a medical degree from Harvard Medical School. He graduated with honors from both institutions. Staying in the Harvard system, he then completed residencies in both general surgery and plastic surgery at the world renowned Massachusetts General Hospital in Boston. After serving as chief resident in plastic surgery at MGH, he accepted a highly competitive fellowship at the University of California in Los Angeles. Here, he honed his expertise in hand/microsurgery. His is board certified in plastic surgery and is a member of the American Society of Plastic Surgeons. He also has added qualification in surgery of the hand and is a member of the American Society for Surgery of the Hand. As a Clinical Assistant Professor at UNM Medical School, he enjoys teaching students. He has also devoted his time in performing free surgery for children from Central America and Russia as a volunteer or both the Healing the Children and Interplast programs. He continues to keep on top of the latest information and techniques in plastic surgery in order to offer his patients the best available care.



  • Medical School: Harvard Medical School, Boston, MA
  • Internship: Massachusetts General Hospital / Harvard Medical School
  • General Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Plastic Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Fellowship: Hand and microsurgery: UCLA Medical Center, Los Angeles
  • Specialty: Plastic and reconstructive surgery, aesthetic surgery, surgery of the hand.
  • Other Degrees: B. A. in chemistry, Haverford College, PA.



  • American Society of Plastic Surgeons (ASPS)
  • New Mexico Medical Review Association
  • Clinical Assistant Professor, Dept. of Surgery, University of New Mexico
  • American Society for Surgery of the Hand (ASSH)



  • American Board of Plastic Surgery
  • Certificate in Added Qualification in Surgery of the Hand

Contact This Provider

3830 Masthead St. NE Albuquerque, NM 87109

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Neil T. Chen, MD Reviews (654)

BOTOX® Cosmetic

All of Dr. Chen's team are very kind, they answered all my doubts and made me feel secure in my decision to undergo the surgery and the most important thing, they made me feel that I was in very good hands. (:

Face Lift

The process from initial consultation to post-surgery was very smooth, well orchestrated. Staff was helpful and very prompt to respond to questions, concerns I had. I had confidence in the surgeon's skill and credentials.

Breast Augmentation

Dr. Chen personally and swiftly responded to my email and was able to get me in swiftly. He didn't talk about money in the initial email (another center only talked about money and cost) and was overall very friendly.

BOTOX® Cosmetic

I was so impressed with the entire office. I was treated well and Dr. Chen went over and beyond my expectations for an initial visit.

Face Lift

Very patient and friendly staff. Dr Chen is also very patient and compassionate

Breast Augmentation

Even having this done during COVID-19, the staff, doctor, and surgical facility made everything very easy. The anesthesiologist was the best I've ever had! I never even remembered entering the operating room. I came out with no additional injuries, like a fat lip or bruises, like I have with other procedures done by other doctors.

Breast Lift

Dr Chen answered all of my questions and was very professional and knowledgable

Breast Augmentation

I absolutely love my results. Dr. Chen is the only doctor I trust and would 100% recommend! He did an amazing job on my breast augmentation and 2 years later Tummy Tuck! Love my results!!!

Breast Augmentation

My "flap" of skin from my pregnancies is gone and now all the working out I had done beforehand really shows. He did not remove too much skin to make everything feel overly tight. My breast implants look great, he was very patient with me figuring out the correct size because I wanted them to look natural after having kids not overdone for my small body frame.


Dr. Chen and his staff are very friendly and welcoming. Dr. Chen answered all my questions.

Breast Implant Revision

Yes I was satisfied with my consultation. Highly satisfied with the breast revision/lift consultation.

Mini Face Lift

Great doctor.

Breast Implant Removal

I enjoyed my consult with Dr. Chen via the phone. The office made it very easy being able to fill the paperwork out and send in my photos without being in office.

Breast Augmentation

The size looks too small for my body.


I was highly satisfied because not only was everyone in the office very professional, but they were also very nice and helpful. Dr. Chen was very NICE, easy to talk to, and answered all the questions I had.

Eyelid Surgery

It's been just over a month so I'm still seeing changes. The difference in my eyes is subtle (eye lift) as is the mini face lift.

Eyelid Surgery

Doctor adequately explained the procedure, though I have done this before so I know what to expect.

Eyelid Surgery

The staff was very professional, friendly, well organized and very timely.

Breast Augmentation

Doctor was amazing. I felt completely comfortable the entire process. The recovery was smooth and surgery went perfect. I already recommend him to friends and family because of how awesome Dr. Chen and his team are.

Face Lift

Excellent staff and great care!