Make healthcare choices based on 100% authentic reviews.

Provider Scorecard

participant since 06/26/2017

Neil Chen, MD

91.8% Patient Satisfaction based on 169 ratings

Scroll down to read and filter verified real patient reviews for Neil Chen, MD . You can also see locations, or contact Neil Chen right here at RealPatientRatings®.

Based on 169 ratings
5 stars (124)
4 stars (31)
3 stars (6)
2 stars (6)
1 star (2)
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities


About, locations & contact info

About Neil Chen:

Dr. Neil Chen has performed cosmetic surgery in New Mexico since 1996. His clinical practice, Plastic Surgery Institute of New Mexico, is dedicated to providing the highest standard of care. With numerous academic honors, scientific publications, medical inventions, and talks at national and local conferences, he is a recognized authority in his field. He was recently voted as “top doc” in facial/plastic surgery by the other physicians in Albuquerque (Albuquerque Magazine 2006).

Dr. Chen’s education included a bachelor degree from Haverford College and a medical degree from Harvard Medical School. He graduated with honors from both institutions. Staying in the Harvard system, he then completed residencies in both general surgery and plastic surgery at the world renowned Massachusetts General Hospital in Boston. After serving as chief resident in plastic surgery at MGH, he accepted a highly competitive fellowship at the University of California in Los Angeles. Here, he honed his expertise in hand/microsurgery. His is board certified in plastic surgery and is a member of the American Society of Plastic Surgeons. He also has added qualification in surgery of the hand and is a member of the American Society for Surgery of the Hand. As a Clinical Assistant Professor at UNM Medical School, he enjoys teaching students. He has also devoted his time in performing free surgery for children from Central America and Russia as a volunteer or both the Healing the Children and Interplast programs. He continues to keep on top of the latest information and techniques in plastic surgery in order to offer his patients the best available care.



  • Medical School: Harvard Medical School, Boston, MA
  • Internship: Massachusetts General Hospital / Harvard Medical School
  • General Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Plastic Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Fellowship: Hand and microsurgery: UCLA Medical Center, Los Angeles
  • Specialty: Plastic and reconstructive surgery, aesthetic surgery, surgery of the hand.
  • Other Degrees: B. A. in chemistry, Haverford College, PA.



  • American Society of Plastic Surgeons (ASPS)
  • New Mexico Medical Review Association
  • Clinical Assistant Professor, Dept. of Surgery, University of New Mexico
  • American Society for Surgery of the Hand (ASSH)



  • American Board of Plastic Surgery
  • Certificate in Added Qualification in Surgery of the Hand

Contact This Provider

3830 Masthead St. NE Albuquerque, NM 87109

Sort options
Search filters
Service type
How we do it Why you can trust our reviews Find a provider
Active filters: Click X to remove any filter or reset all
All filters are off. Customize your search by using the sidebar options below.
Neil Chen, MD Reviews (86)

Breast Augmentation

Best decision of my life. Dr. Chen and staff are by far the best choice in Albuquerque. Thank you for the excellent work!

Breast Augmentation

The Docotor and staff were all very professional. My breast implants look amazing!

Tummy Tuck

Doctor was very patient, at no point did I feel rushed into making any decision. All of my questions were answered in detail. I loved that I was being pushed into something or trying to be sold something I wasn't interested in.

Face Lift

Dr Chen is amazing very respectful and caring. All staff were great the surgery center staff made you feel at ease

Tummy Tuck

Im really happy with my surgery. My implants are amaizing love them and my tummy tuck im satisfied. My surgeon is very professional and well recomended. I feel more confortable with my body and i wake up with a big smile on my face.

Tummy Tuck

Very satisfied with results no complications Staff was outstanding doctor was great. Surgery was done on time got done earlier then expected.

Face Lift

Results meet realistic expectations and are natural, subtle, attractive. There is no artificial look, no stretched or surgical look that you sometimes see with people who have had plastic surgery, or who have overdone it. VERY happy, and I am just getting complements about how great I look, not what did you have done. One person said of a recent photo, You look great, just like in '92 when I visited you in Europe! Wow. Very grateful for the excellent treatment and surgery, and great results.

Breast Augmentation

I love the professionalism my surgeon and his staff provided as well as the outcome of my results thus far. I have a boost of confidence and everything fits me better!

Breast Implant Revision

Dr CHEN is a very caring, and excellent surgeon! His staff is very helpful, informative and friendly! I have always trusted Dr CHEN with all of my procedures to be done correctly and safely! I feel more comfortable and at peace with myself!

Face Lift

Dr Chen consulted with me 10 years ago for a continuing procedure plan as i aged. I could not be more pleased with the procedures that he performed periodically to enhance my youthfulness. Each procedure (tummy tuck, breast lift, mini face lift) were very successful and Dr Chen, and his staff, could not have been more helpful and kind. I highly recommend them. The results met my expectations.

Tummy Tuck

I felt very rushed out of recovery room and out the door . It was a very different behavior from the one demonstrated going into the procedure.

Eyelid Surgery

The surgeon and nurse were calm in a way that relaxed me for the procedure. A very positive experience and outcome

Eyelid Surgery

I liked Dr. Chen. I felt like he cared. He answered all my questions. I felt like he thought all my questions were valid. He even met me at his office for a follow up on a Saturday because I live out of town. The result was exactly what I wanted.

Face Lift

Great doc great staff ... great face Youthful sppearance


All of the staff and Dr. Chen were very friendly and professional during all of my contacts whether by phone, e-mail or in person. Everyone was very customer focused and I was happy with the outcome from surgery.

Tummy Tuck

I feel so much more confident in the gym, in public and my husband is thrilled with the results. . I had wanted to have a mommy makeover for years. Once I found Chen and his office I knew it was the right place and time. They treated me with respect and kindness. After the surgery I called in on separate occasions with questions and they never made me feel as if I was bothering. Dr. Chen was so encouraging and helpful. His assistant joked with me and my husband, explained everything to us in detail. She answered ALL questions. The day of surgery the staff was so professional our wait time was minimal. I didn't even have time to worry. Both the surgery center and Dr. Chen called the days following surgery to check on my recovery.

Tummy Tuck

Dr Chen was professional and caring. He spent extra time to explain everything and I never felt rushed. He is very caring and non- judgmental. Excellent! I had lost 85 lbs, so having the extra skin removed with a tummy tuck and a breast lift makes me feel better about myself!

Breast Augmentation

Felt like Dr. Chen was highly capable of the surgery and did a great job. Entire staff was supportive and kind. Everyone helped me to feel comfortable and calm I feel a lot better about my body and it has given me more confidence

Neck Lift

I have had much more post op pain than I ever anticipated. It is 4 months down the line now and I still have pain on one side of my face.

Breast Reduction

The whole experience went well from my initial visit, to surgery, to my post surgery visit. I had had some plastic surgery before about 20 years ago and it was not a good experience so I hesitated on this procedure. This time things went so well. Dr. Chen was excellent, like an artist in his work. I am very happy with the outcome. Please don't hesitate if you are thinking of using this Dr. and his team.