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Practice Scorecard

participant since 06/27/2017

Plastic Surgery Institute of New Mexico

94% Patient Satisfaction based on 1050 ratings

Scroll down to read and filter verified real patient reviews for Plastic Surgery Institute of New Mexico. You can also learn more, see locations, or contact Plastic Surgery Institute of New Mexico right here at RealPatientRatings®.

4.70
Based on 1050 ratings
5 stars (835)
79.5%
4 stars (154)
14.7%
3 stars (31)
3.0%
2 stars (20)
1.9%
1 star (10)
1.0%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities

(505) 842-8889 www.plasticsurgerynm.com

Providers at this practice:
Neil T. Chen, MD
4.70
1050 Ratings
About, locations & contact info

About Plastic Surgery Institute of New Mexico:

Dr. Chen, an Albuquerque plastic surgeon, opened his practice in 1996 with a mission to provide the very best care and personal attention to his patients, from the first phone call to our office to the last follow-up appointment. Dr. Chen was trained at Harvard Medical School and completed his training in general surgery, hand surgery and cosmetic surgery at Massachusetts General Hospital and UCLA Medical Center. He is a Board Certified Plastic Surgeon and is a member of American Society of Plastic Surgeons (ASPS). If you are interested in Albuquerque plastic surgery, you are in the right spot.

Whether you are considering having a facelift, tummy tuck (abdominoplasty), breast implants, or any other cosmetic procedure, you will find Dr. Chen an experienced, dedicated, and compassionate plastic surgeon who will discuss all your cosmetic surgery options and find the one that is best for you.

Our mission is to provide the highest standard of care in plastic surgery. We appreciate the privilege to serve you.

Contact This Practice

3830 Masthead St. NE Albuquerque, NM 87109


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Plastic Surgery Institute of New Mexico Reviews (602)
Neil T. Chen, MD Albuquerque , NM

Face Lift

I would have to say I am most satisfied with my self confidence! I had a lot of sagging skin around the lower face and cheek area. The skin has been lifted and there are minimal scars. I look and feel so much better about my appearance. Thanks to Dr. Chen and wonderful staff!! I would have to say I am most satisfied with my self confidence!

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

The team was very attentive to me, and tried to schedule my consultation as soon as possible. In fact, they called me on three separate occasions when earlier appointments became available. The team was very friendly and responsive to my questions during my initial visits and subsequent phone calls. I feel very comfortable and confident in moving forward with this team.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Personal attention, COVID safe, and the information given via video and in person very informative in decision making.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen is very experienced and didn't pressure me to get larger or smaller implants he offered his advice in a very professional way. He asked about my lifestyle and then recommended breast implant sizes that would let me continue my way of life. Overall, I'm very pleased and can't wait to get my procedure done!

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen and his staff are very informative and caring. My results were very good. I also appreciate the follow-up. I felt very little pain.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Everyone was incredibly friendly and made me feel comfortable.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

The staff was very professional and friendly at all times. They were able to answer all my questions and walked me through every step of the process. They put my at ease when I was very nervous going into surgery, the reassured me that they were good at what they did and made me much more comfortable. [Single best thing is...] The amount of time the staff spent going over every detail to make me feel confident in them.

Neil T. Chen, MD Albuquerque , NM

Male Breast Reduction / Gynecomastia

The facilities and staff were nice and knowledgeable. Dr. Chen was thorough in his evaluation and honest in his recommendations. It made the experience a comfortable one.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Staff is friendly! Helped me understand the procedure to the fullest. The price was reasonable!!

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen is a very detailed surgeon. He explained in detail about my surgery, which included breast implant removal and replaced. I would highly recommend him for this type of plastic surgery. I am very satisfied with the outcome.

Neil T. Chen, MD Albuquerque , NM

Ear Surgery / Otoplasty

The staff handled the appointment under COVID guidelines, the office was attractive and very clean, the doctor explained the procedure and answered my questions in a polite, patient manner.

Neil T. Chen, MD Albuquerque , NM

Ear Surgery / Otoplasty

Dr. Chen is knowledgable and personal.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen made me feel very comfortable during my consultation which is really important since I was so nervous to undress in front of anyone. He has great bedside manner and explained everything in detail.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen and his staff provided lots of patient education during my consult and answered my questions with rationales. Felt like he was looking out for my wants and not just trying to sell me procedures (how I felt during consult with another doctor).

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Staff was courteous and professional. Dr. explained what the surgery would consist of and that it would meet my expectation.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

I had a tummy tuck and breast lift. From the consultation through the surgery, the follow up call the next day from Dr. Chen, and the follow up appointments, my questions were answered quickly and professionally. I’m extremely pleased with the results, what a difference from the before and after. Dr. Chen is a wonderful surgeon. The entire team is great to work with and very helpful. With the tummy tuck I can now wear clothes that I haven’t been able to wear for years. I can wear more form fitting pants, shirts and dresses, it feels amazing!

Neil T. Chen, MD Albuquerque , NM

Mini Tummy Tuck

The staff is very professional and helpful. Dr. Chen spent a lot of time with me answering my questions and giving me the information I needed to make my decision. This will be my 3rd procedure with Dr. Chen and I've always been very happy with the outcome and with how his practice is run.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen answered all the questions I had. He provided other options that can save me money that can have simular results. He also offered some surgery suggestions that I was not aware of. Helped me realize I need to think more about my options and decide how to move forward in the future.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen was honest and professional.

Neil T. Chen, MD Albuquerque , NM

Breast Lift

Great customer service, staff was very welcoming and friendly.