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Practice Scorecard

participant since 06/27/2017

Plastic Surgery Institute of New Mexico

93.6% Patient Satisfaction based on 649 ratings

Scroll down to read and filter verified real patient reviews for Plastic Surgery Institute of New Mexico. You can also learn more, see locations, or contact Plastic Surgery Institute of New Mexico right here at RealPatientRatings®.

4.68
Based on 649 ratings
5 stars (505)
77.8%
4 stars (103)
15.9%
3 stars (24)
3.7%
2 stars (10)
1.5%
1 star (7)
1.1%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities

(505) 842-8889 www.plasticsurgerynm.com

Providers at this practice:
Neil T. Chen, MD
4.68
649 Ratings
About, locations & contact info

About Plastic Surgery Institute of New Mexico:

Dr. Chen, an Albuquerque plastic surgeon, opened his practice in 1996 with a mission to provide the very best care and personal attention to his patients, from the first phone call to our office to the last follow-up appointment. Dr. Chen was trained at Harvard Medical School and completed his training in general surgery, hand surgery and cosmetic surgery at Massachusetts General Hospital and UCLA Medical Center. He is a Board Certified Plastic Surgeon and is a member of American Society of Plastic Surgeons (ASPS). If you are interested in Albuquerque plastic surgery, you are in the right spot.

Whether you are considering having a facelift, tummy tuck (abdominoplasty), breast implants, or any other cosmetic procedure, you will find Dr. Chen an experienced, dedicated, and compassionate plastic surgeon who will discuss all your cosmetic surgery options and find the one that is best for you.

Our mission is to provide the highest standard of care in plastic surgery. We appreciate the privilege to serve you.

Contact This Practice

3830 Masthead St. NE Albuquerque, NM 87109


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Plastic Surgery Institute of New Mexico Reviews (347)
Neil T. Chen, MD Albuquerque , NM

Breast Implant Removal

Everyone was friendly and efficient. Dr. Chen took his time in explaining my options. There was no pressure to make a decision.

Neil T. Chen, MD Albuquerque , NM

Breast Reduction

I felt like I was listened to and made to feel important. The clinic office very clean and the flow of care was organized. Dr. Chen was very informative and made me feel right at home.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Staff was very professional and courteous. Dr. Chen listened to my concerns and explained details of surgery during consultation. Dr. Chen went above and beyond before my surgery and during surgery explaining step-by-step what he was doing. Dr. Chen and his office is the best.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

The size I selected was exactly what I was looking for to enhance my breasts. The scar was minimal and recovery was manageable. My lower eye surgery made a significant difference in my appearance and the incisions were hidden and healed very nicely. Overall very pleased with the work Dr. Chen performed.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

I feel very confident with Dr. Chen as my plastic surgeon. I feel I will get the results I am seeking.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

The staff and doctor were very friendly. They took time to explain everything and answer all questions. They weren’t just trying to sell a service, but gave recommendations on what they thought would be the best options for me given lifestyle and goals of the surgery. Appreciate them making us feel welcome and safe.

Neil T. Chen, MD Albuquerque , NM

BOTOX® Cosmetic

Dr. Chen is a wonderful physician. Very attentive caring with exceptional surgical skills. Only one to see in Albuquerque.

Neil T. Chen, MD Albuquerque , NM

Mini Face Lift

Highly satisfied with Dr. Chen, would like a mini instead of a full face lift.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

I am pleased with my results as my tummy tuck has healed nicely and I am able to workout so soon after surgery. [Single best thing is...] My stomach is completely flat and I no longer have a bulged from having a child.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

All the staff was highly professional and Dr. Chen was very easy and pleasant to deal with. I am a little nervous about my upcoming surgery but I'm confident Dr. Chen will do a fantastic job.

Neil T. Chen, MD Albuquerque , NM

Breast Reduction

We arrived early for the consult. The staff immediately moved us to a room and started a video about the procedure. The video was informative. Shortly after the video, the doctor joined us and we discussed the procedure and my health. Dr. Chen was knowledgable, answering our questions and explaining the procedure.

Neil T. Chen, MD Albuquerque , NM

Face Lift

The staff were extremely competent in handling the initial appointment and scheduling. The surgery center experience was exceptional with all nursing and support staff of the highest caliber. Dr. Chen’s flawless skill and efficiency are obvious in the end result. Thank you.

Neil T. Chen, MD Albuquerque , NM

BOTOX® Cosmetic

Rn Seemed very experienced-

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen and staff have been professional and kind throughout my experiences with their office. I always appreciate when they are able to work with my schedule for appointments. Dr. Chen met with me on a weekend due to my worry about a procedure and he checked me out, then reassured me everything was alright and healing great. I was so thankful for that moment because I left feeling at ease with. Also, when office is closed, if a patient has an urgent question, they can get through directly to Dr. Chen's cell-- that is incredibly unique and patient centered.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen and staff spend ample time explaining the procedure and making me feel comfortable and welcome without pressure. I hope to schedule this procedure soon. Thank you.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen delivered exactly what he promised. Surgery ctr. was efficient, with caring staff, prompt. Beautiful results, great healing.

Neil T. Chen, MD Albuquerque , NM

Dysport®

Competency, personal service, comfort level during treatment, flexibility.

Neil T. Chen, MD Albuquerque , NM

Liposuction

Treated with respect. All my questions were answered. The cost was reasonable.

Neil T. Chen, MD Albuquerque , NM

BOTOX® Cosmetic

Knowledgeable nurse/friendly/good service.

Neil T. Chen, MD Albuquerque , NM

Dysport®

Great staff.