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Practice Scorecard

participant since 06/27/2017

Plastic Surgery Institute of New Mexico

94% Patient Satisfaction based on 946 ratings

Scroll down to read and filter verified real patient reviews for Plastic Surgery Institute of New Mexico. You can also learn more, see locations, or contact Plastic Surgery Institute of New Mexico right here at RealPatientRatings®.

4.70
Based on 946 ratings
5 stars (749)
79.2%
4 stars (143)
15.1%
3 stars (29)
3.1%
2 stars (15)
1.6%
1 star (10)
1.1%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities

(505) 842-8889 www.plasticsurgerynm.com

Providers at this practice:
Neil T. Chen, MD
4.70
946 Ratings
About, locations & contact info

About Plastic Surgery Institute of New Mexico:

Dr. Chen, an Albuquerque plastic surgeon, opened his practice in 1996 with a mission to provide the very best care and personal attention to his patients, from the first phone call to our office to the last follow-up appointment. Dr. Chen was trained at Harvard Medical School and completed his training in general surgery, hand surgery and cosmetic surgery at Massachusetts General Hospital and UCLA Medical Center. He is a Board Certified Plastic Surgeon and is a member of American Society of Plastic Surgeons (ASPS). If you are interested in Albuquerque plastic surgery, you are in the right spot.

Whether you are considering having a facelift, tummy tuck (abdominoplasty), breast implants, or any other cosmetic procedure, you will find Dr. Chen an experienced, dedicated, and compassionate plastic surgeon who will discuss all your cosmetic surgery options and find the one that is best for you.

Our mission is to provide the highest standard of care in plastic surgery. We appreciate the privilege to serve you.

Contact This Practice

3830 Masthead St. NE Albuquerque, NM 87109


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Plastic Surgery Institute of New Mexico Reviews (539)
Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Staff was friendly, very clean office and rooms. Cool doctor.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

The staff and Dr. Chen are the best and most compassionate people. Very easy to talk with and my past experience with Dr. Chen has been excellent.

Neil T. Chen, MD Albuquerque , NM

Neck Lift

The appointment was easily arranged and very efficient. I liked the explanation and enjoyed Dr. Chen's personality and qualifications.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen made me feel very comfortable and I found it easy to discuss what I wanted done.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Everyone took their time to explain things to me, and I felt I was taken care of and will have the outcome I want.

Neil T. Chen, MD Albuquerque , NM

Breast Reduction

The staff and Dr. Chen were very welcoming, knowledgeable and thorough. Dr. Chen listened to me and what I wanted done. He explained the best course of action and how the procedure would be performed.

Neil T. Chen, MD Albuquerque , NM

Face Lift

I have been going to Dr. Chen for at least 15 yrs, I love the fact that everyone there is like my family, they know me, and I know them and the doctor always knows what I need to stay ahead of aging gracefully with looking natural and refreshed looking without overdoing it... I NEVER have a worry because I know he is the BEST! Plus he is really a DOLL!

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

The staff was very friendly and quick to respond/reach out. Dr. Chen appeared to be honest with what was need for what I was looking for, came across as very knowledgeable. Dr. Chen seems to take cleanliness seriously.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen was excellent. Never pressured into more procedures and in fact he recommended the mini face lift. Immediate results even though I had some swelling. Only pain pill I took was Tylenol. It just looks better every day. If anyone is considering a procedure I would highly recommend Dr. Chen.

Neil T. Chen, MD Albuquerque , NM

Breast Reduction

Very friendly, professional staff. Dr. Chen went into detail about the procedure and what to expect during and after. He didn't rush me through and took the time to ensure I was comfortable and had all the information I needed. I had all my questions answered and felt fully confident in getting the procedure done by Dr. Chen.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Staff was highly professional. They explained in detail what was going to happen during the surgery. Everyone was very courteous, and answered all my questions.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Everyone was very kind and knowledgeable and informative. I felt very comfortable and loved the end result!

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen was extremely knowledgeable answered all of my questions and gave me lots of information on the procedure and options.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen answered all my questions. He made me feel better about what the surgery entails. I am actually getting excited.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen and the staff were so kind! He was very professional and caring and answered all my questions. He took away all my fears and the outcome is beautiful. I will definitely go back for any further procedures. The single best thing I would have to say was professionalism, kindness and care from the staff!! They made the whole process of the surgery simple, comfortable and most of all that I was in good hands!! Very prompt for all questions.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Everyone was extremely caring and professional. Communication was great and I felt very comfortable.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen’s input in planning the work is always spot on. He is realistically conservative, both with my face and my money. The final product was perfect. The mini lift, done properly, is a rapid recovery.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

The results are absolutely stunning

Neil T. Chen, MD Albuquerque , NM

Earlobe Repair

Dr. Chen from the beginning was very informative, and his slight humor during the procedure made it all the more enjoyable! He was accurate and quick to answer questions. Very talented and intelligent doctor! [Single best thing is...] Dr. Chen’s joke on how this was “the third time I think I’ve done this” when I asked him how many times he had done this specific procedure.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Expectations were explained quite well preoperatively. Surgical center was great. Knew what to expect with recovery and office was great for post-op