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Practice Scorecard

participant since 06/27/2017

Plastic Surgery Institute of New Mexico

93.4% Patient Satisfaction based on 591 ratings

Scroll down to read and filter verified real patient reviews for Plastic Surgery Institute of New Mexico. You can also learn more, see locations, or contact Plastic Surgery Institute of New Mexico right here at RealPatientRatings®.

4.67
Based on 591 ratings
5 stars (458)
77.5%
4 stars (95)
16.1%
3 stars (21)
3.6%
2 stars (10)
1.7%
1 star (7)
1.2%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities

(505) 842-8889 www.plasticsurgerynm.com

Providers at this practice:
Neil T. Chen, MD
4.67
591 Ratings
About, locations & contact info

About Plastic Surgery Institute of New Mexico:

Dr. Chen, an Albuquerque plastic surgeon, opened his practice in 1996 with a mission to provide the very best care and personal attention to his patients, from the first phone call to our office to the last follow-up appointment. Dr. Chen was trained at Harvard Medical School and completed his training in general surgery, hand surgery and cosmetic surgery at Massachusetts General Hospital and UCLA Medical Center. He is a Board Certified Plastic Surgeon and is a member of American Society of Plastic Surgeons (ASPS). If you are interested in Albuquerque plastic surgery, you are in the right spot.

Whether you are considering having a facelift, tummy tuck (abdominoplasty), breast implants, or any other cosmetic procedure, you will find Dr. Chen an experienced, dedicated, and compassionate plastic surgeon who will discuss all your cosmetic surgery options and find the one that is best for you.

Our mission is to provide the highest standard of care in plastic surgery. We appreciate the privilege to serve you.

Contact This Practice

3830 Masthead St. NE Albuquerque, NM 87109


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Plastic Surgery Institute of New Mexico Reviews (308)
Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen is highly knowledgeable and skilled, and I am very pleased with the results of my procedures. Dr. Chen made sure that any adjustments post surgery were taken care of to my satisfaction.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

We are highly satisfied with Dr. Chen's good technique for my surgery. He has a very nice bedside manner also!

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

The staff was very friendly. Dr. Chen was super friendly and very informative. He answered all of my questions and made me feel very comfortable about my decision to move forward with surgery. I had seen another surgeon for a consult and did not feel comfortable and that doctor was also making me feel like I had to get more surgery then I actually needed.

Neil T. Chen, MD Albuquerque , NM

Face Lift

I felt that Dr. Chen took the time to discuss my options and gave me his recommendations. The prices for a couple of options were given to me right away. My questions were answered professionally.

Neil T. Chen, MD Albuquerque , NM

Face Lift

My appointment was earlier than scheduled, friendly secretary, everything that was explained to me was clear and my questions were answered.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Highly knowledgeable, very professional. Enjoyed talking to the doctor. Stalff was fun and cheerful.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Friendly and competent office help. Dr. Chen took as much time as I needed to answer all questions.

Neil T. Chen, MD Albuquerque , NM

Liposuction

Dr. Chen is very kind and thorough in his answers and he directly responds to each question you ask. He made sure he understood what results I sought and made sure to provide realistic expectations.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Like Dr. Chen and staff. They did a great job answering all my questions.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen was very personable yet professional. He spent a lot of time with us and answered questions and made sure we were satisfied with his explanations. I never felt rushed or that my questions or feelings were invalid.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

I have seen doctor Chen's work and I would not go anywhere else. I respect his advise and opinion.

Neil T. Chen, MD Albuquerque , NM

Mini Tummy Tuck

Professional. My questions were answered. Staff is kind and responsive.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

I was taken care of with the level care that exceeds all expectations [Single best thing is...] How comfortable the staff and surgeon made me feel!

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen is great and always took the time to discuss any questions I had and understands what women are looking for in their procedure. I'm happy with my results and with no doubt feel like I choose the best doctor in town.

Neil T. Chen, MD Albuquerque , NM

Breast Lift

Since I did end up scheduling surgery with Dr. Chen. I now feel it would have been helpful to have a more thorough discussion of my expectations. I understand the practice not wanting to spend too much time in an initial consultation since I’m sure many patients don’t follow through. However, this ends up being the only time to discuss expectations with the doctor before surgery.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen and his staff were highly professional, everything went smoothly, and I'm thrilled with the results. Many thanks to all Single best thing? The outcome, of course!

Neil T. Chen, MD Albuquerque , NM

Breast Lift

Staff and Doctor were very patient, kind and thorough

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen, his staff at the office and the surgery center were all professional, friendly and caring. During the entire process I was kept informed by Dr. Chen and the staff of what they were doing and what to expect.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen and his staff were all very nice and helpful. All my questions and concerns were answered and now I feel more confident about the whole process

Neil T. Chen, MD Albuquerque , NM

Brow Lift

The doctor listened well and understood my concerns. He explained what plan would do the most good. He gave me an estimate and I am planning on doing the procedure.