Make healthcare choices based on 100% authentic reviews.

Practice Scorecard

participant since 06/27/2017

Plastic Surgery Institute of New Mexico

94% Patient Satisfaction based on 997 ratings

Scroll down to read and filter verified real patient reviews for Plastic Surgery Institute of New Mexico. You can also learn more, see locations, or contact Plastic Surgery Institute of New Mexico right here at RealPatientRatings®.

4.70
Based on 997 ratings
5 stars (792)
79.4%
4 stars (148)
14.8%
3 stars (30)
3.0%
2 stars (17)
1.7%
1 star (10)
1.0%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities

(505) 842-8889 www.plasticsurgerynm.com

Providers at this practice:
Neil T. Chen, MD
4.70
997 Ratings
About, locations & contact info

About Plastic Surgery Institute of New Mexico:

Dr. Chen, an Albuquerque plastic surgeon, opened his practice in 1996 with a mission to provide the very best care and personal attention to his patients, from the first phone call to our office to the last follow-up appointment. Dr. Chen was trained at Harvard Medical School and completed his training in general surgery, hand surgery and cosmetic surgery at Massachusetts General Hospital and UCLA Medical Center. He is a Board Certified Plastic Surgeon and is a member of American Society of Plastic Surgeons (ASPS). If you are interested in Albuquerque plastic surgery, you are in the right spot.

Whether you are considering having a facelift, tummy tuck (abdominoplasty), breast implants, or any other cosmetic procedure, you will find Dr. Chen an experienced, dedicated, and compassionate plastic surgeon who will discuss all your cosmetic surgery options and find the one that is best for you.

Our mission is to provide the highest standard of care in plastic surgery. We appreciate the privilege to serve you.

Contact This Practice

3830 Masthead St. NE Albuquerque, NM 87109


Sort options
Search filters
Service type
Reviewer
How we do it Why you can trust our reviews Find a provider
Active filters: Click X to remove any filter or reset all
All filters are off. Customize your search by using the sidebar options below.
Plastic Surgery Institute of New Mexico Reviews (569)
Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Happy with with the service, my results, and overall experience. My scars are healing very well, small incision used.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen and his staff were very friendly! Everything was explained in detail and I didn’t feel like I was just another number. I left feeling very confident that I had chosen the right place to take care of me.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

The doctor and his staff were very kind and did not make you feel uncomfortable. Very clean environment.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Dr. Chen listened to me and made me feel comfortable with my decision.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

The staff was friendly and Dr. Chen was so easy to talk to.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Dr. Chen is a suburb artist surgeon. My double/triple chin reduction exceeded all expectations. And my eyes have opened up and don't look tired and old any more. All my friends and wife say I look 50 instead of almost 72. The icing on the cake is that his charges are very reasonable.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen is very knowledgeable. He took time to explain the procedure, he listened to my goals for outcome, and he offered options that enabled me to address all of my concerns rather than scale back. Also, I really wanted natural looking results. I am more than happy with results. Recovery was also quick and created very little disruption to my daily routine.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Felt comfortable with doctor and nurses and made me feel less nervous of my procedure. Scheduling was easy. Information about cost and procedure was very clear and thorough.

Neil T. Chen, MD Albuquerque , NM

Breast Lift

Everyone in the office and the surgical staff were friendly and made me feel safe and comfortable. Post-surgery I had very little pain. I am extremely satisfied with the outcome. [Single best thing is...] Little pain and great result.

Neil T. Chen, MD Albuquerque , NM

Breast Reduction

Very, very impressed with the whole process. Super efficient, friendly staff, and didn't feel lost or confused about anything the whole time (when I was a bit unsure of things going in!). Loved the facility and cleanliness/organization, and professionalism. Can't wait to go in to have it done.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

I love the staff they are friendly and helpful. Dr. Chen always takes his time explaining things and does not rush you through it. I feel confident with my decisions when I leave his office. He is always very honest and does not recommend unneeded procedures. I have had breast augmentation in the past and was very satisfied. I do and always recommend going here.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

My consultation was for a breast augmentation but I wanted a small lift. I wasn’t sure if it was possible and after describing it to Dr. Chen he knew exactly what I needed. I appreciate how comfortable my time there was.

Neil T. Chen, MD Albuquerque , NM

Face Lift

From the moment you walk in the door you were treated with respect and courtesy. The staff are efficient and friendly. Dr. Chen is down to earth, non judgmental with open communication. You can tell he’s a perfectionist.

Neil T. Chen, MD Albuquerque , NM

Face Lift

It was informative and professional. Everyone in the office was very helpful and courteous.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

The staff and doctor were very helpful and knowledgeable. I wasn’t sure what procedure I wanted and they walked me through my options.

Neil T. Chen, MD Albuquerque , NM

Mini Tummy Tuck

Dr. Chen and his staff are friendly, but still professional. Dr. Chen and his staff make you feel welcomed. I would highly recommend Dr. Chen for any reconstructive surgery you are seeking.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

The front office staff person is warm, welcoming, kind and efficient. Dr. Chen, it goes without saying is stellar. In addition to his impressive education and expertise, he listens, is patient, and works with you to find the best and also the most pragmatic solutions. Great team!!

Neil T. Chen, MD Albuquerque , NM

Face Lift

Dr. Chen is very clear about your upcoming procedure. He and his staff are professional and kind. The results are very good.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Very professional encounter, on time, and very informative.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Outcome exceeded my expectations. Crepey skin is gone, as are my jowls.