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Practice Scorecard

participant since 06/27/2017

Plastic Surgery Institute of New Mexico

94% Patient Satisfaction based on 854 ratings

Scroll down to read and filter verified real patient reviews for Plastic Surgery Institute of New Mexico. You can also learn more, see locations, or contact Plastic Surgery Institute of New Mexico right here at RealPatientRatings®.

4.70
Based on 854 ratings
5 stars (676)
79.2%
4 stars (129)
15.1%
3 stars (29)
3.4%
2 stars (12)
1.4%
1 star (8)
0.9%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities

(505) 842-8889 www.plasticsurgerynm.com

Providers at this practice:
Neil T. Chen, MD
4.70
854 Ratings
About, locations & contact info

About Plastic Surgery Institute of New Mexico:

Dr. Chen, an Albuquerque plastic surgeon, opened his practice in 1996 with a mission to provide the very best care and personal attention to his patients, from the first phone call to our office to the last follow-up appointment. Dr. Chen was trained at Harvard Medical School and completed his training in general surgery, hand surgery and cosmetic surgery at Massachusetts General Hospital and UCLA Medical Center. He is a Board Certified Plastic Surgeon and is a member of American Society of Plastic Surgeons (ASPS). If you are interested in Albuquerque plastic surgery, you are in the right spot.

Whether you are considering having a facelift, tummy tuck (abdominoplasty), breast implants, or any other cosmetic procedure, you will find Dr. Chen an experienced, dedicated, and compassionate plastic surgeon who will discuss all your cosmetic surgery options and find the one that is best for you.

Our mission is to provide the highest standard of care in plastic surgery. We appreciate the privilege to serve you.

Contact This Practice

3830 Masthead St. NE Albuquerque, NM 87109


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Plastic Surgery Institute of New Mexico Reviews (477)
Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr Chen & his staff were amazing. They made me very comfortable with my decision to have my TT. They made sure I knew all the pros & cons of the surgery & the healing processes.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Doctor Chen is over all a wonderful doctor. He talked me out of getting extra work with my body instead of being interested in taking my money. He was very upfront about the possibilities of how surgery would look like after getting procedures done.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Dr. Chen explained everything in depth and was very thorough and honest about what my needs were and what my expectations should be. He explained risks and benefits and was understanding of what I wanted to achieve.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

Doctor explain what to expect from surgery

Neil T. Chen, MD Albuquerque , NM

Breast Implant Removal

helpful staff, excellent results with surgery. [Single best thing is...] Dr Chen is reassuring and honest; appreciate his helpfulness in decision making before surgery

Neil T. Chen, MD Albuquerque , NM

Male Breast Reduction

Dr. Chen and his assistants were very professional and demonstrated genuine interest and concern during my evaluation. Dr. Chen is extremely thorough in his process to determine what and how to best achieve the desired results. I feel completely confident in his skills and capacity to deliver.

Neil T. Chen, MD Albuquerque , NM

Breast Reduction

The office staff was sweet and the Doctor was amazing.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

[Single best thing is...] My results were amazing . Dr. Chen and his staff are amazing! I felt comfortable from the second I walked in for my consultation. Dr. Chen was very knowledgeable as to what I was needing/wanting. My surgery was amazing and the recovery was painless. Very glad I made the decision to see Dr. Chen. I highly recommend.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen is highly competent and qualified. Thrilled with the results.

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Staff and Dr. Chen were very accessible throughout entire experience. I rescheduled surgery after reading instructions and it was no problem, very easy to reschedule. I had issue after hours and Dr Chen was easy to reach and answer my questions.

Neil T. Chen, MD Albuquerque , NM

Breast Lift

[Single best thing is...] My breasts are so much younger looking! After nursing two children for years, the stretch marks are gone, and I can go without a bra! Dr. Chen and his staff were highly professional from the initial consultations to the follow up care. I love the results of my breast lift, and I would work with Dr. Chen again any day!

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Dr. Chen and his staff were wonderful. Very communicative, professional, and pleasant. They always invited me to come in when I had a question or concern post op. A wonderful experience overall!

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

All of the staff was very informative as well as made me feel comfortable and at ease about my procedures. I could call with any questions and they were more than glad to answer any concern I may have had. Everyone one in this office is very professional in making sure that the patient feels at ease about their surgery and anything they may feel afterward.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

[Single best thing is...] My results. They were exactly what I was hoping for. My results are phenomenal and I couldn't be happier with my experience. Dr. Chen is very nice, gentle, and explains everything so you know what to expect. I had minimal pain and swelling and a pretty easy recovery. Dr. Chen's staff, both at the office and in the surgical center, were great. I highly recommend Dr. Chen's work, his staff, and the overall experience if you're looking for a wonderful surgeon right here in ABQ. Worth every penny.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Knowledgeable doctor. Friendly and professional staff. Reasonable prices

Neil T. Chen, MD Albuquerque , NM

Tummy Tuck

Very professional and knowledgeable about procedure and post op care. Dr. Chen and his staff made me feel very comfortable and confident going into surgery. [Single best thing is...] The results! Dr. Chen was very detailed as to what I should expect and what the outcome would be so there were no surprises. I got exactly what I asked for.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

Dr. Chen's professionalism/personality makes you comfortable. Procedure was done accurate and addressed the concern involved with the condition. Patient care was excellent.

Neil T. Chen, MD Albuquerque , NM

Eyelid Surgery

My eyes look fantastic. I don't appear haggard and worn anymore. A cyst developed on my eyelid, and Dr. Chen got me in right away, because I didn't know what it was. He later removed it without a scar.

Neil T. Chen, MD Albuquerque , NM

Face Lift

Staff is warm and welcoming. Dr. Chen is professional and informing. No pressure.

Neil T. Chen, MD Albuquerque , NM

Breast Augmentation

My surgery was completely elective and of course, I was nervous going under for any type of surgery. Dr. Chen and his entire team made sure I was comfortable and informed during the entire process. I was flattered that Dr. Chen made it a point to call me a couple of hours after the surgery to make sure I was feeling okay. During the pre-operation and post-operation appointments, Dr. Chen and his staff were very professional and caring about my needs. I really appreciate all of their hard work and dedication to customer service! Thank you. [Single best thing is...] There is a lot of wonderful things about the entire experience I loved, but I would have to say the professionalism and all-around comfort I felt before and after the surgery. The kindness Dr. Chen showed me when I had to explain my insecurities about my body.