Excellent front desk reception. Doctor assisted with all my concerns.
The doctor listened to my concerns and made a plan for my specific needs.
Dr. Shepherd & her entire staff are always so personable and make me feel at ease by talking me through procedures and explaining anything I need more detail on.
I was happy to have the implant removed, but less satisfied with the communication of what was happening and what was expected from the removal. It took longer than expected and there seemed to be a few issues throughout it that should have been communicated more clearly to me. More painful than expected. It felt as though she was rushing through it/to get it done.
Dr. Shepard always makes you feel comfortable!!
Dr. Shepherd and her nurse are always so kind and genuinely interested in my wellbeing.
Great customer service. From the receptionist, to nurse Tiffany, to Dr. Shepherd. Everyone was very kind and happy to answer any questions I had.
Dr. Shepherd showed real concern and made me feel as though I was the only patient that day. She was timely, informative and efficient. She answered all of my questions, provided support and let me know she was here for me at any time.
Got everything well done, all questions were asked, recommendations given.
I have been to many ObGyn's in my life time but I have never had one so thorough and had great bedside manner, knowledgeable and when I revealed I had sexual trauma she was very happy I told her so she could proceed with caution and she was so gentle and talked to me the whole time and explained what she was doing and what to expect no surprises and most of all it didn't hurt like all my other annual exams in the past. I was totally blown away. We did extensive lab work based upon what I spoke of concerning my menopausal issues and I was called back and she went over them with me in detail. We did discuss the option of testosterone therapy and what the risks are involved and what to expect. She was open to questions and had a calm demeanor which put me at ease since I have high anxiety doing these exams. I will return and was beyond satisfied. She was professional and caring which sold me! I have recommended her to others to see her. I will return as a patient due to her bedside manner, calm demeanor and professionalism which was outstanding and knowledge and caring nature. Thank you.
Dr. Shepherd was so helpful and knowledgeable. I was nervous going in but she calmed me down and I'm excited to be working with her!
Made me feel comfortable.
Dr. Shepherd is knowledgeable and nice.
Dr. Shepherd and the team are very welcoming and provide the best possible care with compassion.
Dr. Shepherd goes above and beyond her medical duties and knowledge of being an OBGYN doctor ~ that is, she explains, listens and reassures me of my medical issues and addresses them with concern ~ I feel so confident with her knowledge as an OBGYN Doctor. Dr. Shepherd is an Angel ~ really...so glad to be a patient of hers.
Doctor was really good and was very patient.
I feel like the doctor actually listened to my concerns and honestly wanted to try to alleviate my symptoms.
Dr. Shepherd is great! She has great communication and the way she carries herself made it easy for me to relax.
The office got me in as soon as possible that same day. Dr. Shephard saw me promptly and established a course of action.
Very good bedside manner and attentiveness to me after having a reaction to one of the procedures.