River Place OB/GYN

Dana made me feel very welcomed and she calmed my nerves. I felt very comfortable around her and I would defiantly go back again.

Dana Wicker, WHNP-BC Austin , TX

04/24/2021

I had a recent appointment at 10:30 and arrived early and therefore was seen early to my surprise. Not only was the nurse super sweet and understanding but she was able to make me feel better about the issues I came in for. She was also very professional and never made me feel uncomfortable despite the discussion we had being a little awkward.

Rachel Shepherd, MD Austin , TX

04/23/2021

Everyone has helpful and friendly. Doctor was wonderful and answered all my questions.

Rachel Shepherd, MD Austin , TX

04/22/2021

Listened to every concern, answered all my questions and gave me recommendations from personal experience

Dana Wicker, WHNP-BC Austin , TX

04/21/2021

Treatment / Procedure

Expectations of procedure met; personal service.

Rachel Shepherd, MD Austin , TX

04/21/2021

Everything ran smoothly and I was treated very well.

Dana Wicker, WHNP-BC Austin , TX

04/21/2021

This was my first time getting a woman wellness exam and I was very nervous going into it but everything went so smoothly and everyone made me feel handled with care.

Dana Wicker, WHNP-BC Austin , TX

04/21/2021

Dana is an outstanding provider! She is highly knowledgeable and connects well with her patients :)

Dana Wicker, WHNP-BC Austin , TX

04/21/2021

This provider (Dana W. NP) was professional, knowledgeable, and kind. She was efficient, but did not make me feel rushed. The entire office was great.

Rachel Shepherd, MD Austin , TX

04/20/2021

Dr. Shepherd's is extremely professional, caring and just all around a great experience!

Rachel Shepherd, MD Austin , TX

04/19/2021

Dr. Shepherd was friendly, approachable and seemed very knowledgeable and qualified. She didn't rush any of my questions and listened well.

Dana Wicker, WHNP-BC Austin , TX

04/19/2021

I loved how everyone cared and they were really nice and I felt really comfortable

Rachel Shepherd, MD Austin , TX

04/17/2021

Dr. Shepard was very nice. Office was very efficent and short wait times

Rachel Shepherd, MD Austin , TX

04/17/2021

Follow-up

Dr. Shepherd is always professional, polite and kind. She always engages in an open dialogue that makes you feel comfortable speaking with her.

Rachel Shepherd, MD Austin , TX

04/15/2021

Office Visit / Follow-up

The staff is so welcoming and makes you feel like they really want you there.

Rachel Shepherd, MD Austin , TX

04/15/2021

Everyone was professional and treated me kindly.

Rachel Shepherd, MD Austin , TX

04/15/2021

Dr. Shepherd answered all of my questions thoroughly and reassured me of any worries.

Rachel Shepherd, MD Austin , TX

04/13/2021

Excellent bedside manner, explained things well.

Rachel Shepherd, MD Austin , TX

04/12/2021

Everyone was extremely helpful and friendly.

Rachel Shepherd, MD Austin , TX

04/03/2021

Great bedside manner, non-hurried, answered all questions, understood my uniqueness as a patient with regard to medication needs, and she did not present unnecessary obstacles.

Rachel Shepherd, MD Austin , TX

04/01/2021

Dr. Shepherd was friendly, knowledgeable, and on time.

Rachel Shepherd, MD Austin , TX

03/30/2021

Dr. Shepherd and staff were very thorough and personable. Wait times were very acceptable.

Rachel Shepherd, MD Austin , TX

03/25/2021

Dr. Shepherd always takes her time and answers all of my questions.

Rachel Shepherd, MD Austin , TX

03/24/2021

IUD Insertion / Removal

Dr. Shepherd is just great. Amazing bedside manner, great listener and thoughtful. I feel every suggestion or procedure she's given me has been with the utmost care and mindfulness.

Rachel Shepherd, MD Austin , TX

03/22/2021

The doctor was prompt, courteous, she seemed attentive and informative. She was gentle, and thorough. I like her. She provided all my needs and gave suggestions for my better care of my body.

Rachel Shepherd, MD Austin , TX

03/12/2021

Dr. Shepherd listen to her patient's concerns and problems!

Rachel Shepherd, MD Austin , TX

03/11/2021

Dr. Sheppard helped me to find solutions that would work for me and did not pressure me to make any particular decision. She was great with my follow-up questions virtually as well.

Rachel Shepherd, MD Austin , TX

03/04/2021

Super friendly and professional staff, felt very comfortable during my visit.

Rachel Shepherd, MD Austin , TX

03/01/2021

Excellent front desk reception. Doctor assisted with all my concerns.

Rachel Shepherd, MD Austin , TX

02/26/2021

Dilation and Curettage (D&C)

The doctor listened to my concerns and made a plan for my specific needs.

Rachel Shepherd, MD Austin , TX

02/23/2021

Dr. Shepherd & her entire staff are always so personable and make me feel at ease by talking me through procedures and explaining anything I need more detail on.

Rachel Shepherd, MD Austin , TX

02/15/2021

IUD Insertion / Removal

I was happy to have the implant removed, but less satisfied with the communication of what was happening and what was expected from the removal. It took longer than expected and there seemed to be a few issues throughout it that should have been communicated more clearly to me. More painful than expected. It felt as though she was rushing through it/to get it done.

Rachel Shepherd, MD Austin , TX

02/13/2021

Post-Partum Appointment

Dr. Shepard always makes you feel comfortable!!

Rachel Shepherd, MD Austin , TX

02/06/2021

Dr. Shepherd and her nurse are always so kind and genuinely interested in my wellbeing.

Rachel Shepherd, MD Austin , TX

02/03/2021

Great customer service. From the receptionist, to nurse Tiffany, to Dr. Shepherd. Everyone was very kind and happy to answer any questions I had.

Rachel Shepherd, MD Austin , TX

02/01/2021

Dr. Shepherd showed real concern and made me feel as though I was the only patient that day. She was timely, informative and efficient. She answered all of my questions, provided support and let me know she was here for me at any time.

Rachel Shepherd, MD Austin , TX

01/31/2021

Obstetrical Ultrasound

Got everything well done, all questions were asked, recommendations given.

Rachel Shepherd, MD Austin , TX

01/31/2021

Testosterone Therapy

I have been to many ObGyn's in my life time but I have never had one so thorough and had great bedside manner, knowledgeable and when I revealed I had sexual trauma she was very happy I told her so she could proceed with caution and she was so gentle and talked to me the whole time and explained what she was doing and what to expect no surprises and most of all it didn't hurt like all my other annual exams in the past. I was totally blown away. We did extensive lab work based upon what I spoke of concerning my menopausal issues and I was called back and she went over them with me in detail. We did discuss the option of testosterone therapy and what the risks are involved and what to expect. She was open to questions and had a calm demeanor which put me at ease since I have high anxiety doing these exams. I will return and was beyond satisfied. She was professional and caring which sold me! I have recommended her to others to see her. I will return as a patient due to her bedside manner, calm demeanor and professionalism which was outstanding and knowledge and caring nature. Thank you.

Rachel Shepherd, MD Austin , TX

01/19/2021

Dr. Shepherd was so helpful and knowledgeable. I was nervous going in but she calmed me down and I'm excited to be working with her!

Rachel Shepherd, MD Austin , TX

01/12/2021

IUD Insertion / Removal

Made me feel comfortable.

Rachel Shepherd, MD Austin , TX

12/30/2020

Dr. Shepherd is knowledgeable and nice.

Rachel Shepherd, MD Austin , TX

12/30/2020

Dr. Shepherd and the team are very welcoming and provide the best possible care with compassion.

Rachel Shepherd, MD Austin , TX

12/24/2020

Dr. Shepherd goes above and beyond her medical duties and knowledge of being an OBGYN doctor ~ that is, she explains, listens and reassures me of my medical issues and addresses them with concern ~ I feel so confident with her knowledge as an OBGYN Doctor. Dr. Shepherd is an Angel ~ really...so glad to be a patient of hers.

Rachel Shepherd, MD Austin , TX

12/20/2020

Doctor was really good and was very patient.

Rachel Shepherd, MD Austin , TX

12/17/2020

I feel like the doctor actually listened to my concerns and honestly wanted to try to alleviate my symptoms.

Rachel Shepherd, MD Austin , TX

12/16/2020

Dr. Shepherd is great! She has great communication and the way she carries herself made it easy for me to relax.

Rachel Shepherd, MD Austin , TX

12/15/2020

The office got me in as soon as possible that same day. Dr. Shephard saw me promptly and established a course of action.

Rachel Shepherd, MD Austin , TX

12/14/2020

Exam

Very good bedside manner and attentiveness to me after having a reaction to one of the procedures.

Rachel Shepherd, MD Austin , TX

12/14/2020

Dr. Shepherd is so thorough in her knowledge and proactive in her advice.

Rachel Shepherd, MD Austin , TX

12/14/2020

Well woman visit, covered all the necessary exams in a timely and professional manner.

Rachel Shepherd, MD Austin , TX

12/14/2020

Great location for me! Dr. Shepherd is so kind and professional. Doesn't make you feel rushed.

Rachel Shepherd, MD Austin , TX

12/14/2020

Staff was friendly and Doctor was very thorough.

Rachel Shepherd, MD Austin , TX

12/13/2020

Follow-up

Staff are always pleasant and caring. I was in and out in a timely manner.

Rachel Shepherd, MD Austin , TX

12/11/2020

Follow-up

Everyone is always so pleasant and helpful.

Rachel Shepherd, MD Austin , TX

12/11/2020

Dr. Rachel Shepherd has been my OBGYN doctor for over two years and I feel lucky to have found such a knowledgeable, incredibly professional and caring doctor. She has a team of "rockstar" nurses who make every visit efficient. And, I really appreciate how organized her office is, and the robust "doctor - patient" communication system they use (everything seems seamless: appointments, check ins, reminders, follow ups, test results and visit notes).

Rachel Shepherd, MD Austin , TX

12/07/2020

Dr. Shepherd and staff are always so warm and friendly. They take the time to answer any questions I may have, which as a first time mom I truly appreciate.

Rachel Shepherd, MD Austin , TX

12/07/2020

I always have a great experience with Dr. Shepard and her team. They are always happy to see their patients always put you in a better mood then when you got there.

Rachel Shepherd, MD Austin , TX

12/05/2020

Warm welcome from the entire nursing team, very good support combined with good advice from Dr. Shepherd.

Rachel Shepherd, MD Austin , TX

11/23/2020

We love the staff. They take really good care of my wife.

Rachel Shepherd, MD Austin , TX

11/17/2020

Dr. Shepherd takes care of me as a person - not as a thing to move through her office for the day even though I am an older patient.

Rachel Shepherd, MD Austin , TX

11/16/2020

Short wait time, warm and friendly staff/environment, genuine care and empathy from nursing staff and doctor!

Rachel Shepherd, MD Austin , TX

11/16/2020

Everyone was very friendly, but also efficient - a very good mix!

Rachel Shepherd, MD Austin , TX

11/15/2020

Dr. Shepherd is thorough and presents all options.

Rachel Shepherd, MD Austin , TX

11/13/2020

Everyone was very friendly and listened to what I was concerned about and my history without any trace of judgement.

Rachel Shepherd, MD Austin , TX

11/13/2020

Office Visit / Follow-up

Rachel Shepherd, MD Austin , TX

11/11/2020

The staff was very nice and welcoming.

Rachel Shepherd, MD Austin , TX

11/11/2020

Dr. Shepherd has excellent listening skills and is empathetic and highly knowledgeable. I also think that the entire staff is warm and diligent.

Rachel Shepherd, MD Austin , TX

11/09/2020

Post-Partum Appointment

It was on time as always, Dr. Shepherd was a great listener, we discussed postpartum wellness and she made sure my concerns were heard. I love that she recommends and refers women to pelvic floor PT after giving birth, I think that should be a standard of care across the board.

Rachel Shepherd, MD Austin , TX

11/06/2020