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Practice Scorecard

participant since 05/13/2020

River Place OB/GYN

97.8% Patient Satisfaction based on 131 ratings

Scroll down to read and filter verified real patient reviews for River Place OB/GYN. You can also learn more, see locations, or contact River Place OB/GYN right here at RealPatientRatings®.

Based on 131 ratings
5 stars (119)
4 stars (10)
3 stars (1)
2 stars (1)
1 star (0)

(512) 473-8300

Providers at this practice:
Rachel Shepherd, MD
131 Ratings
About, locations & contact info

About River Place OB/GYN:

River Place OB GYN, led by Dr. John Thoppil, is located in beautiful West Austin, Texas. This boutique practice has major league experience, leading-edge technology and a commitment to delivering the highest quality of individualized care to women throughout each stage of their lives.

Award-winning OB GYN Dr. John Thoppil, an Austin Monthly Top Doc for the third consecutive year, opened River Place OBGYN in 2013 with the goal of providing outstanding care – from wellness exams, weight management, birth control and full obstetric care, including high-risk pregnancies – along with unmatched personalized customer service.

From the spa-like atmosphere to among the shortest wait times in town, the culture at River Place OB GYN is one in which every patient is valued and knows it.

This year Texas-native and top-rated OB-GYN Dr. Rachel Shepherd joined the team. Dr. Thoppil and Dr. Shepherd pride themselves on staying up-to-date on the latest evidence-based treatment methods.

Dr. Thoppil and Dr. Shepherd are always accessible to patients and deliver most of their own patients. Don’t be surprised to find them personally calling you back with test results.

The team strives to build long-term relationships with patients and aim to make River Place OB/GYN your true medical home, which is why River Place providers are often considered as the Best OB GYN in Austin.

Contact This Practice

6611 River Pl Blvd #202 Austin, TX 78730

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River Place OB/GYN Reviews (40)

Obstetrical Appointment (routine)

The doctor listened to my concerns and made a plan for my specific needs.

Dilation and Curettage (D&C)

Dr. Shepherd & her entire staff are always so personable and make me feel at ease by talking me through procedures and explaining anything I need more detail on.

IUD Insertion / Removal

I was happy to have the implant removed, but less satisfied with the communication of what was happening and what was expected from the removal. It took longer than expected and there seemed to be a few issues throughout it that should have been communicated more clearly to me. More painful than expected. It felt as though she was rushing through it/to get it done.

Post-Partum Appointment

Dr. Shepard always makes you feel comfortable!!

Gynecological Problem Visit

Dr. Shepherd and her nurse are always so kind and genuinely interested in my wellbeing.

New Patient Visit

Great customer service. From the receptionist, to nurse Tiffany, to Dr. Shepherd. Everyone was very kind and happy to answer any questions I had.

Gynecological Problem Visit

Dr. Shepherd showed real concern and made me feel as though I was the only patient that day. She was timely, informative and efficient. She answered all of my questions, provided support and let me know she was here for me at any time.

Obstetrical Ultrasound

Got everything well done, all questions were asked, recommendations given.

Testosterone Therapy

I have been to many ObGyn's in my life time but I have never had one so thorough and had great bedside manner, knowledgeable and when I revealed I had sexual trauma she was very happy I told her so she could proceed with caution and she was so gentle and talked to me the whole time and explained what she was doing and what to expect no surprises and most of all it didn't hurt like all my other annual exams in the past. I was totally blown away. We did extensive lab work based upon what I spoke of concerning my menopausal issues and I was called back and she went over them with me in detail. We did discuss the option of testosterone therapy and what the risks are involved and what to expect. She was open to questions and had a calm demeanor which put me at ease since I have high anxiety doing these exams. I will return and was beyond satisfied. She was professional and caring which sold me! I have recommended her to others to see her. I will return as a patient due to her bedside manner, calm demeanor and professionalism which was outstanding and knowledge and caring nature. Thank you.

New Patient Visit

Dr. Shepherd was so helpful and knowledgeable. I was nervous going in but she calmed me down and I'm excited to be working with her!

IUD Insertion / Removal

Made me feel comfortable.

Annual Well Woman Exam

Dr. Shepherd is knowledgeable and nice.

Obstetrical Appointment (routine)

Dr. Shepherd and the team are very welcoming and provide the best possible care with compassion.

Gynecological Problem Visit

Dr. Shepherd goes above and beyond her medical duties and knowledge of being an OBGYN doctor ~ that is, she explains, listens and reassures me of my medical issues and addresses them with concern ~ I feel so confident with her knowledge as an OBGYN Doctor. Dr. Shepherd is an Angel ~ glad to be a patient of hers.

New Patient Visit

Doctor was really good and was very patient.

New Patient Visit

I feel like the doctor actually listened to my concerns and honestly wanted to try to alleviate my symptoms.

New Patient Visit

Dr. Shepherd is great! She has great communication and the way she carries herself made it easy for me to relax.

Gynecological Problem Visit

The office got me in as soon as possible that same day. Dr. Shephard saw me promptly and established a course of action.


Very good bedside manner and attentiveness to me after having a reaction to one of the procedures.

Annual Well Woman Exam

Dr. Shepherd is so thorough in her knowledge and proactive in her advice.