Dr. Ford is wonderful! She is so genuine and attentive. Dr. Ford and her staff eased my nerves on the day of surgery. They are all so kind and professional. My recovery was fast with minimal pain and discomfort. My results are amazing and far better than I imagined! My procedure was truly life changing for me. I'm so thankful for Dr. Ford.
Very satisfied, the procedure was so easy , I didn't feel a thing, the atmosphere was great, Dr. Ford was incredible. she is so nice, and explains everything she is doing and makes you feel comfortable. Would highly highly recommend her to anyone.
My beautiful Dr. Eichenberg. He listened he cared and his bed side manner is fantastic. I knew I had found the right doctor in the first couple minutes of consult..what a powerful transition for me. I would recommend him with no hesitation in a hot second. Your staff has been very warm and welcoming..Thank you so very much.
The staff made me feel like family. Always checking up on me. Dr. Eichenberg was amazing he did the best job. I feel like a new person. Thank you so much I highly recommend their team.
Dr. Filip was very comfortable to speak with, the staff is very friendly. I am also happy with my results.
Everyone was friendly and explained every step of the procedure. I felt comfortable asking any questions and sharing my concerns. I never felt rushed during pre or post appointments and felt like they sincerely wanted me to be satisfied with my results.
I felt that he (Dr. Filip) listened to what I wanted and answered all of my questions.
Dr. Eichenburg was very educational about my service. My coordinator was wonderful. His nurse was the best. She was very nice and available. [Single best thing is...] My scarring was minimal.
The staff is very polite and informative. After meeting with the doctor, I felt well informed and very comfortable moving forward with my surgery.
Dr. Ford was very thorough in our consultation and answered all my questions. Day of the surgery felt like a day at the spa. And lastly my results after the surgery exceeded my expectations. I am very happy. I will definitely be going back.
Ruby was so informative and she made me feel welcomed. Great experience
Amazing customer service. Very friendly and helpful staff. Absolutely love my results!!
The physician and staff were professional. The physician spent a lot of time with me. I didn’t feel hurried. The physician gave me options for my surgery.
Dr. Ford and staff have been extremely friendly and kind and made me feel very comfortable. They are willing to answer any and all questions I had. I felt prepared and comfortable throughout all aspects of the process and procedure.
Office staff was very professional and friendly. Dr. Ford was very thorough in her consultation. The consultation did not seemed rushed and I felt very comfortable asking questions.
The service was impeccable and I love the staff. The work done was the best I could have ever received, the time and special care was noticed. I appreciated the personal care that was taken to make me feel calm and comfortable so I never felt anxious or apprehensive. The care involved continues after the procedures were finished and it makes me feel the services were not just all about the money! My surgery was more complicated so I have to say the finished result was the best part, I was more than surprised how good the work turned out
The result of my breast lift was beautiful, even with a recovery littered with a ridiculous amount of complications due to unknown allergies. Dr. Filip answered my frantic calls regarding my complications promptly and thoroughly, even on the weekend. And although I am still healing from the auto- immune complications, my scars are so small, and are also fewer than I head expected! [Single best thing is...] My breasts were large and different sizes, with very dense breast tissue, so after breastfeeding the children they were noticeably sagging. The best lift made them the same size and placed them higher on my chest, relieving the backache from the sagging, and resulting their original, more youthful shape!
Dr. Filip and his staff were amazing from my very first visit to my follow ups! I went to close to 10 consults and Renuance was my last one. Dr. Filip made me feel so comfortable and listened to my wants and concerns! This experience has been the best decision I've made. Post surgery there were NO tubes! I stayed on top of meds first 7 days so I can't even say there was pain! After a week I was off meds and walking up and down my stairs. Recovery has been amazing!! It's been 2 months, I'm working out, no stretch marks, and feel so confident! I tell everyone that asks Dr. Filip is the #1 Best choice!!!
Dr. Ford was amazing on explaining everything to us. Vinnie was very helpful throughout the process, we absolutely love her. The office was very clean and organized. We are very happy we chose your office.
They look amazing. Better then I thought they would.
Dr Filip is professional, personable and easy to communicate with. You can see he cares fore his patients.The staff in both the office and surgery center area awesome.the office and surgery center is clean and inviting.
Fantastic staff of nurses, scheduler and MD! [Single best thing is...] I felt so comfortable and safe.
Dr. Filip listened and answered all my questions and concerns. He was amazing at helping me choose the size that would go great with my body that would give me the look I am looking for. Dr. Filip was patient and overall amazing! I would definitely recommend him!
The entire experience was positive. The Renuance staff was very friendly and informative. The results were better that I expected and very natural looking. I am so glad I did it
Hello, from the moment I walked into the office I was greeted with so much warmth. The entire staff is very welcoming and Dr. E did an amazing job making me feel comfortable with my decision to remove breast implants!!! Highly recommend this office and Dr. E [Single best thing is...] Dr E was very thorough and made me feel quite comfortable during my surgery. I was awake during the entire procedure while my breast implants were removed.
It was so convenient to have the operating room in the facility. Dr. Ford is awesome she is so caring and professional.The staff were so nice and friendly.
It is my understanding that fat was taken from my abdomen and injected into the hollows in my cheeks. Filling out my cheeks was what I wanted the surgery to accomplish. However, the fat was also injected into my under-eye areas, creating bags under my eyes. Unfortunately, the hollows in my cheeks returned but the bags still remain. I had one additional surgery to remove some of the fat under my eyes, but it didn't help. In addition, I'd like to say that the staff was exceptional.
The doctor really listened to my concerns and offered good solutions to my requests. He and the nurses are caring and kind. He removed scar tissue and changed placement of nipples, prior to this both caused me to be self conscious of my breasts and inhibited at being seen naked. Now I feel more womanly once again. I am very well pleased with the outcome of the procedure.
Results and care received by doctor and staff
Dr. Zachary Filip was very patient with me, he was very attentive to my needs. We had very good communication and he was very detailed in the final result of the Look I was trying to achieve.
Dr. Filip and the staff at Renuance are absolutely amazing. From the moment I came in for my first consultation they went out of their way to make sure that I was comfortable. Throughout to process and post-op, Dr. Filip’s number one concern has been patient care. If I ever have any cosmetic concerns in the future I will definitely be seeing Dr. Filip. [Single best thing is...] Dr. Filip’s level of concern towards his patients. He is extremely professional and compassionate, with the goal in mind that he wants to see his patients happy. This made me feel extremely valued as a patient and person.
Dr. Brian Eichenberg is very professional and kind. I had my breast augmentation a year ago and I'm very satisfied with my results. I definitely highly recommend Dr. Eichenberg and his team work to give them your trust in a surgery process. I'm very pleased with all the work Dr. Eichenberg did in my breast augmentation.
Loved my experience there...love doctor E....love the new me!!! I was made to feel extremely comfortable even though I was very nervous
At the end results I got everything I asked for and I couldn’t be happier. The whole experience was great and smooth. Everyone that works there makes you feel so welcomed and comfortable.
Dr. Eichenberg made me feel comfortable. And his staff was wonderful.
The doctor was very direct and personable. The information about surgery was clear. Expectations were laid out.
Facility was clean, my doctor was highly competent and took time to answer all of my questions and concerns. Staff was very attentive.
Dr. Ford was wonderful. She really listened to all of my concerns. I am happy with my surgery outcome.
Dr. Filip is awesome and very thorough. Vinny is also the sweetest with the consultation and helpful with answers you may have.
I am very happy with how I look after the procedures the doctor, nurse and even scheduler were kind and friendly. I like that I would walk in and everyone already knew who I was and everything about my procedure. It was very personable.
Not only are my surgical results more than amazing, Dr Eichenberg and his staff are a class act. Whether it be for product, consults, surgery and/or post op visits I'm always treated as VIP and always genuinely taken care of. I've been a patient of Dr. Eichenberg for 15 years and have never been disappointed. He is truly a remarkable person and surgeon.
From the initial consultation to the post-op check in’s, Dr. Ford demonstrates the utmost professionalism while being warm and caring. She patiently answered all of my questions and her passion, knowledge and expertise in this field is evident.
I am still Healing but so far I've had minimal to no pain. And the results look good. Flat stomach.
Dr. Filip is outstanding! Since my surgery I have gotten my life back. I feel so much healthier!
I've never thought of getting any plastic surgery. The experience at Renuance was amazing. Dr. Eichenburg and his staff have been unbelievably. The professionalism and customer service I have received exceeds my expectations.
Dr. Ford prior to surgery is very thorough in telling you what to expect and her kindness and warmth make you feel at ease. After surgery she called my husband to see how I was doing . My results are amazing and continue to improve weekly like she says. I have always wanted a tummy tuck and I decided to do a mommy make over. The results of my tummy tuck are just astounding, you'd never know I have three children, and love love the results. My breast augmentation is as well awesome results.
Dr. Filip took a lot of time and care in his consultation to explain my options and answer all my questions. He was kind and genuine and made me feel very comfortable. He showed me different size and types of implants and discussed which ones were a good fit for my body and why. He also talked to me about the results and what to expect, which I think was very important in helping me have realistic expectations of the outcome. My surgery and recovery went really well and his follow up care was great. My results are by far the best part of the whole experience. My scars are so minimal and my breasts look amazing.
Every person I saw, from receptionist, to the doctor made me know I have come to the RIGHT place!
I had an amazing experience all the way through! I can't say enough about Dr. Filip! He exceeded my expectations! He is kind, caring, and above all brilliant at what he does. He’s a doctor that genuinely cares for his patients before, during, and after surgery. Thank you Dr. Filip and all the staff at Renuance for being great at what you do!
I had a Mommy Makeover and I feel amazing!! Dr. Filip is absolutely wonderful. He is caring and very meticulous about his work! He wants the very best results for his patients. My Tummy tuck has maybe me feel so much better about myself! I have had two C-Section and no matter how much I exercised I could not get rid of my belly shelf.
The doctors and the medical staff are awesome. I am very pleased and I would use their services again.
Dr. E was so amazing, my recovery was bumpy but because of my body, he has been so amazing and I am so grateful for the amazing results. He surpassed my expectations and I would absolutely have him do more work on me.
Dr. Ford is the best. She is professional, personable, gentle, kind and confident. I had no question in my mind when I first met her that I wanted her to be my surgeon.
The process from start to finish was very thorough, detailed, easy, and accommodating. I felt well informed and comfortable every step of the way. I was extremely happy with my results, they were exactly what I wanted!
Although the results of this kind of surgery are never guaranteed and nothing can be “perfect”, I am extremely satisfied with the outcome.
Dr. Filip and staff were professional and answered all my questions and concerns. Response time to voicemails or emails was very quick, as well. The office was also located in a easy to access location.
Dr. and surgical staff were polished, professional and knew their jobs and carried them out perfectly.
Love this place, Dr. Filip is amazing, and staff is awesome as well!
Dr. Filip and his team are wonderful. I felt safe and confident that I was in the best hands possible. They always have an open door policy no matter how small my concerns or questions were they were kind and made me feel at ease. I trust Dr. Filip and his staff competently. I met with other surgeons before I met with Dr. Filip, after my initial consultation I knew that he was the best surgeon, I was instantly comfortable. He did not sell me on other procedures, he was the only one that asked me specific questions as to what I was unhappy with. No one else did that! Simply the best care before and after the procedure! [Single best thing is...] The care and understanding of my nervousness before and after the procedure.
My experience from start to finish was very positive. The office staff, nurses, surgical team and Dr. Eichenberg explained everything through answering all my questions. I am very happy with my results. I would high recommend Dr. Eichenberg and his staff! I got the results I was looking for. My tummy is flat and my thighs are slimmer. Very happy.
Dr. Filip is honest and very caring. He’s not out to take your money, he’ll tell you if he can or can’t do the operation and why. That impressed me. Also, the staff is very caring and personable, esp. Vinny and Ruby, Karen, and Noel. Love them all.
I had over a month trying to get someone to address my problem and he was quick on taking care of it and very understanding and made me feel at ease.....I will be coming back to him for other procedures in the future
Every one is nice and I was well taken care of.
I love it here because I’ve had several surgeries and have always been pleased
My doctor was professional and made me feel comfortable. I never felt rushed as he took time to answer all of my questions and addressed all of my concerns. The entire staff was wonderful. My entire experience from beginning to end was wonderful. I would absolutely recommend Renuance. The anesthesiologist was so nice. He helped me stay calm before surgery and was there when I woke up to tell me everything went great. The nurse I had pre and post op was amazing. She was so nice and attentive.
One breast is larger than the other and one breast is significantly lower than the other.
Everyone was very nice and professional. All my questions were answered. My results were amazing. My only regret was not having the liposuction on my back. Maybe next year. The best thing about getting the procedure done was the impact it had on my self confidence.
Dr. Filip, 1..He treated me like a patient and not a number 2. He never left my side and ensured me everything was ok. 3. His knowledge and just caring demeanor sealed the deal for me.
Dr Filip is an amazing surgeon!! He is patient, kind, understanding and is a great listener. He is so warm and friendly with a beautiful smile that puts you at ease. He is purely magical and a very skilled surgeon! I love the mommy make over he did!! His incisions are so small and everything Looks perfect! My self confidence has skyrocketed! He did and amazing job! From the moment I stepped in the building I was treated kindly by everyone . His staff is warm and friendly...I would definitely recommend him if you are wanting to get plastic surgery. Flawless tummy tuck . I love it ! I’ve never had a flat stomach in my life and now I do . I also love the breast augmentation ! Everything is symmetrical and perfect!
Dr. Rachel Ford is a highly experienced and caring professional who goes above and beyond any efforts to achieve desired outcome of the patient. She spends as much time with her patients to assure they are informed of everything about the procedure and that they are comfortable with all the details. She is a warm and caring doctor who I trust without reservation.
I couldn’t have been more happy with the entire staff. I felt like everyone went above and beyond to make sure I was comfortable and had all my questions answered. They all definitely made me feel right at home.
I have never had a bad experience at Renuance and only good things to say! When I decided to look into breast augmentation, I knew the moment I met Dr. Rachel Ford that she would be my surgeon of choice. She made me feel so comfortable, answered all my questions, has the sweetest disposition and is extremely knowledgeable. She is so caring and honest and knew exactly what I wanted. I would recommend her to friends and family without hesitation! I love the outcome of my surgery and have had no problems! The entire staff at Renuance is friendly and helpful as well. I feel like family there! I am an older woman and since I had my breast augmentation, I have regained so much more confidence. I feel younger and look nicer in my clothes. It has given me a new outlook on life!! I am so glad I made the decision to have the surgery!
Dr Ford listened attentively to me and patiently walked me through the entire process. I felt valued the entire time and she did a great job. I am very happy that I chose her. [Single best thing is...] I feel more confident.
Dr. Ford is amazing and very professional. She took her time to explain everything to me. I felt so at ease through the a whole procedure. The anesthesiologist (Can’t remember his name) was amazing as well very professional. Thank you to all for such an amazing experience. [Single best thing is...] The outcome
The staff wa very friendly dr Ford was amazing very nice and friendly answered all my questions.
Dr. Ford is the most relaxing surgeon I have met. She is confident and considerate. All my questions were answered. I felt very comfortable with all the staff. The operating room was clean and up to date.
My confidence and sel esteem has changed drastically. I am so comfortable with my body now and truly happy with my results . Dr. Rachel Ford and her staff went above and beyond to meet my expectations. My overall experience was a blessed one. Having met some amazing people at this center, has changed my life. Thank you Dr. Ford!
I had had a bad experience 10 years prior for liposuction and was very hesitant to have it done again. Dr. Ford and the Renuance Staff made me feel 100% at ease from start to finish. Dr. Ford is extremely kind, genuine and really took her time discussing my options. She was upfront and honest with me regarding what to expect with my results after surgery. She also is an excellent surgeon and I couldn't be happier with my results!!!! From the coordinator to the surgical staff to the doctor I had a comfortble experience. I highly recommend her and Renuance. Beautiful, clean and welcoming environment.
Dr Ford made me feel very comfortable and was there to answer all my questions and saw me usually the same day that I called in with a concern. My recovery has been slow due to infection but this was not do to Dr error but more of issues with my body and its scarring process. Dr Ford is very personable and down to earth and I would recommend her to everyone.
I was highly satisfied the whole time actually.! Everything went great as planned !:)
Dr. Ford and all the staff were absolutely amazing. I had a consultation scheduled somewhere else right after I visited but I chose not to go because of my experience and Renuance. I could not recommend Dr. Ford enough. She was so comforting and knowledgeable.
I was happy with the honesty of the doctor and patient coordinator. The prescriptions and recovery supplies they have me were off good quality. My post op appointments they were patient and showed a lot of care. I recovered fast from the anesthesia and my incisions were very clean. They're healing fast and with no complications or infections.
It is overpriced, although the surgeon answered all my questions did not make me feel very confident about picking her, I felt she was inexperienced
I work in the medical field, I have also gone to other consultations this was by far the best I have ever gone to.
Honesty is the best policy The Dr was very honest about the procedure and its limitations I appreciate a Dr who cares about patient satisfaction over revenue
Other than the location with traffic always super busy, the overall experience was great.
Informative Doctor, friendly staff , good reviews
Love everything about this practice. I have been coming here for years and will continue to use this practice for all of my needs.
Professional, considerate and friendly. The staff takes time to educate the patient to ensue the patient understands the process and procedures in thier entirety.
I had a face lift, neck lift and chemical peel, Right away the crease in my eye burned and remained an open wound, It was burned and scared, I was required to have painful lazor done on the scar for months to follow, There is also a burn in my forehead, After 5 months of face and neck lift I could see after all swelling had gone down that I was not at all satisfied with results and did not even feel I looked any different , I went back in and spoke to doc, he agreed to redo the surgery, I am satisfied with results now although I do feel in 3 to 4 years I will need another facelift as it seems my face is still not pulled enough.
The telephone operator in my initial call was very nice and answered my questions and helped me set up an appointment that for my schedule. My consult was excellent the staff was very friendly & welcoming. The surgeon was extremely patient, took his time answering all my questions and concerns. Addressed issues and the corrections that he would be making. He seemed like he geniuly cares for his patients. The facility was super clean and nice. After leaving the facility I felt very content and will deferently be going back to get my procedure done when I'm ready.
The staff was very helpful and incredibly nice from the moment I checked in for my appointment until I checked out.
My privacy and comfort during the consultation was a priority to the staff and I really appreciated that. The procedure I'm about to get done is one that I want to keep private and I felt confident that I wasn't being judged while I was there.
There were times when I spoke to Patti, one of the nurses, whom was a bit abrupt with me. After my procedure, when I needed to have more pain meds, I called and she refused to help me. I made an appt to see Dr. Eichenberg and he could clearly see I needed a few more days on the medication to relieve the pain. He didn't even hesitate. However, prior to seeing him, Patti made me feel as if I could" possibly have a substance abuse problem due to the fact that I was in pain and suffering, and was asking for more medication, apparently, unlike former patients. Now, mind you, I had multiple surgeries (full tummy tuck, breast lift, and breast augmentation) performed. I needed more than the "apparent" typical pain medication dose for an additional week. After I had recovered more, I was fine without the medication. I just wish that Patti had a little bit more compassion for me during such an extensive surgery and recovery. Furthermore, I was not even taking any addictive pain meds due to the fact that I'm highly allergic to most meds. I was simply taking tramadol. I'll be coming back iin a couple of months to have a revision done on my tummy and I'm honestly very nervous about dealing with pain management again. I'm super comfortable with all other staff members there and definitely with Dr. Eichenberg. He is truly an AMAZING surgeon who genuinely cares about all of his patients and, even though we have a little snafu (revision) to take care of, he makes me feel so completely at ease and I feel like he is a man of his word and always puts his patients needs first. "
The staff was welcoming and friendly. They were also conscience of my privacy. I appreciated how comfortable they were and how they made me feel comfortable also. Everyone I talked to had knowledge of their department and could answer other questions with confirmation that the information provided was accurate. The doctor was personable, funny, and easy to talk to. He gave me options my consultations before him didn't. I really felt like the whole staff and doctor really cared about their patients and wanted to provide the best care and service possible. Loved Dr Eichenberg and his beautiful staff!
Felt the consult with the doctor was a little rushed. I would have liked to see before and after photos of other patients...to better know what to expect.
The doctor and staff were very friendly and made the process easy.
I was not satisfied with the patient coordinator, but I understand that she is no longer working at your office. She was pleasant sometimes and could be almost rude at others. I really like the new coordinator and once my schedule frees up I can't wait to come in and meet her in person. She has been understanding and very helpful on the phone.
My experience wit Dr. Eichenberg and his staff was unparalleled. Amazing visit/consultation. Staff was cheerful, respectful, and approachable. Dr. showed experience and that he genuinely cared about myself as a patient and my procedure. Staff didn't hesitate to answer my questions and ensured all elements of my procedure were explained in depth. Great experience cannot wait to continue with my procedure!
I have the most amazing breasts I've ever seen on a woman. I have so many friends who hate their boobs after surgery. Why pay all that money and hate them?! Dr. Filip made all my boobie dreams come true!!!
Unlike some other places I've been to, I actually talked to the Dr about my consultation and procedure. No one else was involved until after we were done. I was totally comfortable with him and it really showed he was caring and concerned about my situation.
I felt very comfortable with Dr.Eichenberg, He is a wonderful surgeon and very personable. He and his staff are very thorough with all of my questions and offered additional information. They run great specials and I even got to try free Botox with my Breast Augmentation (which I was very pleased with). I will definitely be returning for future procedures! I have only wonderful things to say about this practice and am very happy with my results. Thank you Dr. Eichenberg and staff!-
I was satisfied with the approach of the procedure explained to me and the promptness of the office staff to have me seen with Dr Eichenberg. The procedure I am looking to have done is only preformed by very specific physicians. The staff was nonjudgmental and treated me with respect the entire time and very accommodating to my needs.
The staff was friendly and not pushy. I was able to get a surgery date within 10 days instead of weeks or months. They really cared about my comfort and safety.
Dr. Filip did a great job at explaining the procedure to me and was patient with all my questions.
Everyone I interacted with was professional, courteous, friendly, and thorough with their answers to ally questions.
I was treated with respect, made to feel comfortable and special before and after surgery. Everyone was always supportive, caring and I felt like they were family
Great staff and surgeon, very nice experience.
I would have liked more time with the doctor in order to discuss some matters of concern.
Dr. Eichenberg makes things very comfortable and is a great surgeon.
Everyone at this office is friendly and they seem like the care.. I especially enjoy nurse kelly, she is friendly n professional. I can't remember the front office girl j always talk to she has dark brown hair, she is awesome. Also, meeting Dr Filip really put me at ease for when I get my surgery....
Dr Filip is the best. Very impressed with everything
Great staff, great vibe, lots of information provided, overall feeling of trust in the surgeon and his staff.
All of the staff are amazing! I still continue to visit for botox and other laser procedures.
Dr.Filip and his staff were very polite, honest and the surgery performed was even better than expected.for Rhinoplasty and eyelid surgeries..Nurse was very polite and conversive to help keep me calm..
From start to finish everyone was fantastic! My results were better then I could ever imagined. My breast feel so real I am so pleased!
I'm 8 weeks post op and so far so good. Final results not for 6 mos to a year. Happy to have my implants OUT and the breast lift done.
I felt he wanted the best possible results by suggesting additional scar revision I hadn't thought of. Good eye contact and confident.
Everyone from the girls at the front desk to the sergon and so on was nothing but friendly and absolutely welcoming and wonderful.
I am 100\% satisfied with my results! Everyone from the front desk to Dr.echinberg were amazing and made my experience wonderful!
I was very impressed overall with the entire visit. I was not happy being told that my surgery was at 9:30am in the morning and making all arrangements to do so. Then a phone call the day before who stated my surgery was moved to 12:30. This now means that my children are unable to be picked up from school and will see me upon home arrival immediately.
Everyone in this facility was extremely polite, informative, caring, and comforting during my consultation. I ended up scheduling my surgery after I met with the Dr. and was pleased with his professional advice and bedside manner. This was actually the first Dr. I went to for a consultation about my procedure and ended up canceling all other future appts with other doctors.
I was a little disappointed that I did not get to see/speak with the Doctor, but since I did a telephone/email consult, it's understandable. Perhaps a Skype or Google Hangout option would be good in the future for patients that do remote consultations.
The day of surgery, the RN Denise, was amazing. We chatted easily and she answered any questions I had. She was thorough, organized and I felt very well cared for. All the pre-op prep went smoothly...there are many steps to this. Post-op was great and I felt very comfortable.
doctor was very kind and considerate; did a very good job of removing an un-sightly facial mole.
Everyone in the office is very friendly and helpful, they greet you with a smile and are happy to serve their clients. Office is very clean and very modern and beautiful, before and after pics were very helpful. I will continue to go to this office for all my cosmetic services.
I was comfortable with all the staff and I appreciate how Dr. Filip listened to all of my concerns and eased my anxiety. He went above and beyond to give me the results I wanted.
Was very pleased with Dr Eichenburg as a professional surgeon and comforting bedside manner.
I'm satisfy with the surgeon which he didn't ouch to do the surgery but give me options.
I felt completely comfortable with everyone from the front desk to the doctor. Very professional and accommodating to my needs. I was completely satisfied and would highly recommend the staff and Dr. Fillip.
I was pleased with Dr Eichenberg, He was very thorough and uses different approach to Tummy tuck surgery than other surgeons.
Felt comfortable and valued during the visit
I liked the surgeon. He was thorough, paid attention to my concerns, and answered my questions honestly.
The staff was very friendly and answered all my questions. I felt very comfortable and never rushed or treated rudely. I felt very confident I have chosen the right place and Dr for my procedure.
Everyone in the office was professional from the time you walk in. I never felt uneasy about any part of my experience.
I was highly satisfied with every aspect of my surgery. I will definitely be recommending Renuance. Thank you!!!
great positive energy, willingness to work dates to accomodate appointment time for spouse to attend, smiling, friendly, warm, and welcoming staff.
The staff is AMAZING!!!! I will get several procedures done here, I will no t go anywhere else.
The doctor took his time and gave me honest advise.
The complete experience far exceeded my expectations.Dr. Filip is professional, sensitive, skilled and gives the patient the confidence that he will ensure positive results.Bren, Melissa and all the staff were very informative and personal.
From start to finish I had a great experience. Everyone that I interacted with was friendly and helpful. I waited about one year to finally have my surgery and they were patient and helpful and always there to answer my questions.Surgery was wonderful. Very little pain. Instructions were clear and easy to understand. They checked on me frequently. Frequent post op visits for check ups. Great experience and will definately be back!
This is my second surgery performed by Dr. Filip. My results are far better than I even imagined. I am so very pleased with his level of skill and care. His attention to detail is reassuring and calming. I certainly have found my Dr. for any future surguerys or procedures. I have highly reccomend him to family and friends as well.The staff is awesome. I look forward to my visits due to the warm and friendly atmosphere they provide.
Staff was very professional, organized and the doctor was very thorough with his explanation which made me feel confident he would do a good job if I have the procedure done.
I was listened to by the doctor and he told me what would be best for my concerns.
The doctor, nursers and office staff were very professional and nice! They were easy to talk to and very accommodating through the entire process. This was such a great experience and I am so very happy with the results of my new" body! I have more confidence and getting dressed in the morning is a pleasure! "
The doctor was friendly and helpful. Although the office is for plastic surgery, the office felt like an office for any other doctor or dentist and I liked that. the front office gal was very friendly and welcoming. She was also very nice to my children since I had to take them all to the appointment.
Outcome was excellent. Improved my quality of life and overall appearance. Staff was always friendly and helpful. Only thing I can suggest is patient pick up. Need to work on coordination of patient pick up and inform spouse or whoever is picking up patient on the recovery and when a good time to arrive for pickup. have the Lobby open for them and make sure they are comfortable and cared for...this is a stressful situation for anyone waiting to pickup a patient in particular a spouse.
I was really nervous about the procedure. The staff were very comforting. Dr. Eichenberg was amazing. He was very informative and is really good at what he does.
From the moment I walked in the office everyone was very friendly and accomodating. They made me feel at ease and comfortable. I waited approx 10min for my appoitment including while i was filling out my paperwork. I felt like the MD and the nurse had enough time to spend with me and were not rushing. I had a few questions that were all answered in detail.I will definately recomend them!
I was impressed with the surgeon he was kind courteous and thoughtful he answered my questions and was very patient with me.
My experience with Dr Filip and staff has been exceptional from the first visit and continues to be. Dr.Filip performed a breast lift as well as an implant swap and my results are far beter than I could have imagined. He is gifted in surgery but also in client care. He makes you feel at ease and never rushed. My husband and I are so pleased with my results, I have scheduled another proceedure with him that will take place in a few weeks. Nothing but great things to say all around.
Dr. Eichenberg is a doll and relieved any embarrassment I had about the need for the procedure. I was also embarrassed I even wanted it, but he validated everything I was feeling by just saying It's going to be great." Also his preop nurse was the best! It's the kind of office atmosphere that makes you look in the mirror and say "well, maybe I should go back and have them fix this!" "
Evryone was friendly and welcoming and knew what they were talking about. Very helpful
Everyone one was friendly helpful arms caring as well as excited.
Everything was such a pleasant experience, from the receptionist, my surgeon, the patient coordinator, the nurses, the anesthesiologist, and all the support staff.
Dr. Eichenberg is a first class surgeon and a lovely person. He answered my questions patiently and thoroughly and I felt that he truly understood the nature of some of my concerns and addressed them well. I had some specific concerns about the size and location of my mini tummy tuck scar and he did his best to minimize its size. He also performed lower blepharoplasty (eyelid surgery) and my eyes and face look amazing. Two months post surgery, the scars are almost completely invisible and the bags and undereye sagging are gone. My skin is smooth and tight and I look half my age. I am extremely pleased with the work Dr. Eichenberg did for me and I would (and have) recommend him to family and friends. His staff is also well trained, helpful and easy to deal with. All in all, an excellent surgical experience!
Beautiful office with on site tour of the OR. All staff very friendly to me and my toddler. Doctor was very down to earth. The appointment went efficiently to make use of my time but also thoroughly.
Everyone in this office is extremely friendly and make you feel welcomed. Dr. Eichenberg made me feel very comfortable during my first visit. I knew right then that he would be the one to perform my procedure. I was nervous before my pre op appointment, but after meeting with Patty I was so excited. I had such a wonderful experience with my surgery. The nurses who took care of me before and after my surgery were awesome. I knew I was in good hands that day. After my surgery, if I ever have any questions or concerns I call Patty. She is the best! If I ever want to get anything else done in the future, I will most definitely be coming back to Renuance!
I had known of two people who used this doctor so that helps with my decision. We have had other medical issues come up so I might have to delay.
The entire staff was extremely attentive, answered all of my questions and concerns with such care.
My experience went very well from the office visits, nurse visits, and doctor visit . I felt all my questions were answered and the information that was provided to me before my procedure was extremely helpful . The Doctor was very professional and I am very happy with my results..I liked that Pattie was very truthful about the pre-post operation questions/answers. Thank you to the whole Renaunce Staff for a good experience. Thank you to the Doctor who has done an excellent job on my surgery!!
Dr.Eichenberg is very caring and listens to the needs of his patients. His office is very organized and professional. His nurse Patty is very compassionate and is highly focused on my needs during each visit. I never feel rushed by her. Dr. Eichenberg is the same as well. I had a somewhat complicated tummy tuck that other plastic surgeons were hesitant to perform. Not only did Dr. Eichenberg address all of my concerns he came through with great results. When I was having pain problems the weekend after the procedure my husband was able to get a hold of Dr. Eichenberg quickly and my medication was adjusted and the problem was solved. I can go on and on about all of the merits of this office but my Highly Satisfied" ratings say it all!"
The staff was great very friendly and attentive
The staff was extremely friendly and made you feel very welcome! Dr. Eichenberg is the best! He listens to all your questions and concerns. He makes you feel very comfortable!
I had a previous surgery through this center and was very satisfied with the results. I feel very comfortable with the doctor and staff and feel they could do the work I want done and I would be pleased with it.
I researched the doctor and his practice on my own for months prior to my consultation. I also researched other plastic surgeons in the area as well. I have had prior procedures both surgical and non surgical with Dr. Eichenberg and feel very confident with him and his practice. His surgical nurses on the day of my procedure were very professional AND had a sense of humor which throughly put me at ease. Patti was always available by phone to answer any questions that I had concerning the procedure and the medication.
Great service, doctor has a great bedside manner
I went to several other offices for consultations, however none of them made me feel completely comfortable. As soon as I left Dr. Eichenberg office I knew that I would be having my procedure here. I Am totally amazed with the outcome of my surgery... the results far exceed the expectations. I would definitely recommend this office to my friends and family.
All the staff are so professional and friendly.
I love the facilty, the staff, and Dr. Brian!! Still have fat knees though! Is there hope? lol
I love everything about the Renuance Surgery Center. I immediately felt very comfortable with Dr. Eichenburgh which was my main concern going into surgery. He is so friendly, helpful and thorough during the consultation. His staff is amazing and I cannot wait to have my surgery done!
Friendly and helpful and Dr. E makes you feel very comfortable about the process including Patty and the other staff. They were all willing to give advice and helpful information on thier own experiences
Dr. Eichenberg and his staff are wonderful! Extremely professional and genuinely nice; I felt comfortable from the very first visit. My husband was equally impressed; especially with the fact that Dr. Eichenberg called himself the night of my procedure to check on me instead if having a staff member do this.
I've been to this facility several times for Botox treatment and several mole removals. The doctor and his staff are all professional and very pleasant to deal with. They go beyond their scope of responsibilities to make you feel not only welcome, buy also to let you know they care about obtaining a satisfactory outcome. When someone asks about a reputable and honest plastic surgeon, I always recommend Dr. Eichenberg. Please feel free to call me any time should you have any questions about my answers in this survey.
Overall customer and patient experience was world class.
Through the whole process I was treated respectfully and all questions and concerns were addressed. I felt confident in the work they were going to do and that I would get the desired results.
What a wonderful surgical experience I had! Everyone was warn and welcoming and all questions answered...
Everyone was nice, respectful and personable. Above all everyone was knowledgeable and caring. Maureen (sp?), Bren, Pattie, and Dr. Eichenberg were great to work with and extremely helpful; I'm thrilled I made the right decision to follow through with this procedure with the Renuance team and will absolutely recommend them to others.
Dr. Eichenberg and his staff are very knowledgable, and were able to thoroughly answer all of my questions and concerns.
Great staff and felt very comfortable throughout the entire process
From the reception and scheduling team to the Pre-OP and OP team you felt welcomed. They used my first name. The gal in the front, blonde bob. She always greets me by my first name which is impressive and appreciated. Everyone is friendly.
Dr. Eichenberg was great!! His staff was amazing! I was so comfortable with the entire process, the recovery time was a breeze and everything was easier and much more comfortable than I expected. I have had other surgeries where I was rushed out of the recovery room before I felt ready, but with Dr. Eichenberg I could take all the time I needed. I am so happy with my results! I would recommend him to all my friends and anyone who was looking for a quality surgeon.
The staff did everything to make the process easy to understand and were very helpful. I always got right in for my appointments and everyone took their time to make sure I got all my questions answered.
Dr appeared to be sincere in trying to fix the problem. And confirmed what I thought needed to be done.
Dr. Eichenberg's no nonsense approach is very refreshing and reassuring. I had very specific concerns and expectations and he alleviated all of them. If and when I have the surgery he would certainly be my top pick hands down. My only gripe/suggestion is for the coordinator: When you hand a potential patient the Care Credit pamphlet - it would be extremely helpful to let patient know which Care Credit options you accept. For me, my monthly payment would have ended up being 3X higher than I anticipated. I was just about to call and schedule surgery before I discovered this hugely important detail.Financing aside, I wouldn't hesitate to recommend Dr. Eichenberg.
Breast Augmentation can be and sometimes is still looked down upon in society. Dr. Eichenberg's office and staff were not judgmental, nor did they laugh at any silly" or "absurd" questions. One of the best things about this practice other than the 3-D imaging of before and after, is the fact that it did not feel like a "wham-bam, thank you, ma'am" type of establishment. They truly cared about how you feel, your concerns, and your satisfaction. Overall definitely the best place to go for Breast Augmentation."
All i asked that needs to be done were done appropriately with no problem and according to plan. the staff were professional in dealing with me.
I was highly satisfied due to the fact that dr. Eichenberg and his staff were extremely professional and friendly and very fun to work with. I even look foward to the check up appointments after my surgery because they are just such a great group of people. They changed my life in such a positive way and i could never thank him and his staff enough for what they have done for me. Renuance is the name of the place and right when you walk in its very luxorious and very nice, every single inch of the place is super clean and just nice to look at. They made surgery fun instead of nail biting to the point that i was looking foward to getting it done and i have no regrets. Thank you Dr. Eichenberg and your staff you guys are the bomb
DOCTOR IS AWESOME,STAFFIS FANTASTIC....OVERALL FABULOUS EXPERIENCE ON EVERYTHING I HAVE HAD DONE WITH DR.EICHENBERG
everyone was helpful and caring. all call were returned in a timely manner.
Dr. Eichenberg and his staff are amazing. They are the nicest people I have ever met. And when I decided to have more work done, I WILL be making an appt. at his office, even if I am out of state!
Dr/surgeon was patient & made me feel comfortable.
Dr. Eichenberg and his staff were amazing! I was so pleased with every aspect of my experience from start to finish, and the results were awesome! I would recommend Renuance and Dr. Eichenberg to anyone. Thanks so much to the Doc and staff for all they have done, I love the new and improved me!!!
I was very satisfied with every thing
Very professional. Office staff is great. Everyone I interacted with was friendly, kind, helpful, patient and again very professional. Patty is THE best!! Love Dr. Eichenberg, too. I was told from the beginning that there was no guarantee on the results of my procedure. So, even tho my tummy tuck is not exactly as I would have liked it to turn out (was hoping it would be a little tighter), I truly cannot complain.Thanks!
The Doctor is very concerned with my situation and really wanted to help.( Very personable)
The staff overall treated me like I was there only patient, like family, never in a bad mood no matter how many questions or concerns I had. They where always there for me and caring. They held my hand every step of the way. There just amazing people to be around. I would never go else where for any plastic surgery other than Dr. Brain Echienberg. Just walking into the office felt like not only a luxury vacation but I felt safe. It''s beautiful and very sanitary. The whole experience with them and the producer itself definitely makes me want to go back for more. I wouldn''t have been happier with anyone else doing my surgery.
I was thrilled with everyone and everything the moment I arrived and every single visit after. I have told many people and will continue to do so!!! I can''t wait to go back!Professional, kind, knowledgeable, clean, comfortable, 100\% perfection!Thank you.
Always satisfied with facility and staff. Location is convenient which is an important aspect for me
The office was very nice, staff was friendly and well educated as well informative.Surgeon was very knowledgable and pleasant to talk to during consult.
The surgeon was very confident in being able to achieve what I wanted.
I was made to feel very comfortable during the entire pre-op, post-op and surgical procedure. Dr. Eichenberg''s staff is extremely friendly and helpful. I never once had to wait more than a couple of minutes.
My breast did not come out the way the doctor said they would. I gave him a picture of what I wanted and they still sag. I felt as though the doctor would rather work on younger patients than women of my age, he seem uninterested or not interested in what my concerns are or maybe I care more about how I look than he does because I''m not young.
From the start to the finish, the staff and the doctor were there to help me with all my questions and needs.
Althhough the initial surgery did not achieve the desired results, the Dr. brought me back and did additional work until I was satisfied with the results. He took the time and patience to make sure I was happy with the way I looked. The staff was always helpful and friendly.
Great communication with all staff and doctor. Everybody was very helpful and friendly.
Everyone was very nice and very informative.
I am happy with Dr. Eichenberg because he really listens to what I want. I told him I cared more about shape than about scar-placement and that I wanted my nipples more centered and higher than is often done in breast lifts. He followed the spirit of what I asked for exactly. Further, while he is very profession in demeanor, he has a human quality that completely lacking in the other surgeons I had consults with (who seemed to think themselves to be gods). I also was very happy with how the anesthesiologist discussed everything with me and allowed me to refuse the anti-nausea meds that I didn''t want. Price matters too. I can afford to go have multiple surgeries at Renuance. I probably would have stopped after my arm lift at a higher-priced practice, but because Dr. Eichenberg''s prices are not prohibitive, I came back for a breast lift and am planning a tummy-tuck and a thigh lift over the next 18 months.
Having any kind of surgery is scary but the doctor and his staff all made it as pleasant as possible. They treat you like family!
Love feeling better and younger!!! Love love love the office staff and Dr. Eichenberg!
Staff, nurses, surgeon the anesthesiologist were all very respectful. Everyone was helpful and answered just about every question or concern. I very pleased with my surgical results and I could not be more happier. I will recommend to friends.
I ''ve had Dr. Eichenberg do surgery before - just wish I had gone to him instead of Life Style a few years ago. TV was flooded with ads!!!!
As a repeat patient I was disappointed in the doctor''s lack of friendliness and lack of acknowledgement that I had referred other clients to him as well as bringing another potential client with me. Maybe he was having a bad day, but I left feeling like my business did not matter.
I had a complication of bleeding and had to go back to the office to rectify the problem. That was done immediately. Therefore, it took a little longer for my recovery.
I was very thrilled that Dr. Eichenberg drew out how much skin he was going to take out during my surgery. He has been very helpful, comforting with his sense of humor, and very patient with me and my questions. The entire staff at his office is very knowledgeable.
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