I have never had a bad experience at Renuance and only good things to say! When I decided to look into breast augmentation, I knew the moment I met Dr. Rachel Ford that she would be my surgeon of choice. She made me feel so comfortable, answered all my questions, has the sweetest disposition and is extremely knowledgeable. She is so caring and honest and knew exactly what I wanted. I would recommend her to friends and family without hesitation! I love the outcome of my surgery and have had no problems! The entire staff at Renuance is friendly and helpful as well. I feel like family there! I am an older woman and since I had my breast augmentation, I have regained so much more confidence. I feel younger and look nicer in my clothes. It has given me a new outlook on life!! I am so glad I made the decision to have the surgery!
Dr Ford listened attentively to me and patiently walked me through the entire process. I felt valued the entire time and she did a great job. I am very happy that I chose her. [Single best thing is...] I feel more confident.
Dr. Ford is amazing and very professional. She took her time to explain everything to me. I felt so at ease through the a whole procedure. The anesthesiologist (Can’t remember his name) was amazing as well very professional. Thank you to all for such an amazing experience. [Single best thing is...] The outcome
The staff wa very friendly dr Ford was amazing very nice and friendly answered all my questions.
My confidence and sel esteem has changed drastically. I am so comfortable with my body now and truly happy with my results . Dr. Rachel Ford and her staff went above and beyond to meet my expectations. My overall experience was a blessed one. Having met some amazing people at this center, has changed my life. Thank you Dr. Ford!
I had had a bad experience 10 years prior for liposuction and was very hesitant to have it done again. Dr. Ford and the Renuance Staff made me feel 100% at ease from start to finish. Dr. Ford is extremely kind, genuine and really took her time discussing my options. She was upfront and honest with me regarding what to expect with my results after surgery. She also is an excellent surgeon and I couldn't be happier with my results!!!! From the coordinator to the surgical staff to the doctor I had a comfortble experience. I highly recommend her and Renuance. Beautiful, clean and welcoming environment.
Dr Ford made me feel very comfortable and was there to answer all my questions and saw me usually the same day that I called in with a concern. My recovery has been slow due to infection but this was not do to Dr error but more of issues with my body and its scarring process. Dr Ford is very personable and down to earth and I would recommend her to everyone.
I was happy with the honesty of the doctor and patient coordinator. The prescriptions and recovery supplies they have me were off good quality. My post op appointments they were patient and showed a lot of care. I recovered fast from the anesthesia and my incisions were very clean. They're healing fast and with no complications or infections.
Kelly was able to help me decide where I should start using the botox based on her knowledge and experience. She was patient and listened intently concerning my wants and was able to come up with a plan. I am very happy with the results. The wrinkles on my forehead have been significantly reduced.
Very friendly environment. Kelley was very knowledgeable and I was impressed with all the procedures that are offered. It kept me from squinting and creating those grown lines in between my eyebrows
I was highly referred to Dr. Eichenberg by Dr. Kachenmeister, who was my Dr for approximately 12 years. I was expecting a better experience. After $500.00 and 2 visits, I still have lines in my forehead that have not been addressed. I would have called again but Kelly led me to believe that if the lines in my face were not addressed, then I needed more Botox in the future. After so many years of seeing Dr. Kachenmeister, he would fix any mistakes, no matter how many visits and would adjust for next time to prevent any additional lines. Kelly just said it will just cost me more next time. I also felt that she was unfriendly and made me feel embarrassed in having come back to address any "tweets" she may have missed. I feel new customers should be treated better to ensure they come back.
The last time experience with Tammy was good. I will not allow Kelly to touch me.
I didn't see results There is absolutely no follow up from Kelly as to if i was satisfied or when I should come back after my last treatment she is pretty non-caring- just there to "get the job done". I feel like I wasted my money
Kelly was knowledgeable and professional. She listened to my concerns and and answered my questions. The results were exactly as I wanted. I had botox and the results were natural looking as I had requested.
Front desk girl are super friendly and wants to see the results, showing genuine concern, And they answered all my 1000's of questions without getting annoyed with me :). Kelly is such a professional. Again, called me to answer some last minute questions and put me at ease without downplaying the procedure. Thanks Renuance! You are stuck wth me! Less pimples!!
They had more information about prices and list of different types procedures that they offer for new customers Very professional and clean
Quick and effiecient. I have bruising at injection sites and swelling understood this a possibility but didn't expect it to be as extensive
The staff is always polite and helpful. I feel like more than just another patient, but also a valued client. I love how effective the Botox is and how proficient Kelly is at injections.
Temporary improvements. Misunderstanding in prices and procedure Not totally satisfied with results
