Richard Heyes, MD

Richard Heyes, MD

Dr. Richard Heyes completed his undergraduate and medical school education in the United Kingdom, graduating from the University of St Andrews and the University of Manchester. He subsequently undertook two years of postgraduate training in London, during which time he became a Member of the Royal College of Surgeons of Edinburgh by examination and obtained the Diploma of Otolaryngology - Head and Neck Surgery from the Royal College of Surgeons o ... Read More

Verified
4.8
713 Reviews
What patients say

Patients consistently praise Dr. Richard Heyes and his staff for their welcoming, caring, and professional approach. Many reviewers highlight Dr. Heyes' excellent listening skills, thorough explanations, and ability to instill confidence. He is described as knowledgeable, kind, patient, and respectful, ensuring patients feel heard and understood. Several patients also commended Tony Mendez for... Read More

AI Icon

Generated from verified patient reviews

4.8
713 Reviews
5
Star
628
4
Star
60
3
Star
11
2
Star
9
1
Star
5
4.9
Star
Bedside Manner
4.7
Star
Wait Time
4.8
Star
Value for Price
4.9
Star
Care & Concern
4.7
Star
Admin Staff
4.8
Star
Likelihood to Recommend
4.9
Star
Medical Team
4.7
Star
Facilities & Amenities
4.8
Star
Likelihood to Return
Location

Valley ENT, Scottsdale - Shea 101

Phone
(480) 614-0499
Location

9097 E Desert Cove Ave #250, Scottsdale, AZ 85260

Review Summary
AI Icon

AI generated from recent verified patient reviews

Bedside<br/>Manner
Bedside
Manner
Compassionate
Wait<br/>Time
Wait
Time
Minimal
Value for the Price
Value for the Price
Great
Care & Concern
Care & Concern
Exceptional
Admin<br/>Staff
Admin
Staff
Helpful
Likely to Recommend
Likely to Recommend
Definitely
Medical Staff
Medical Staff
Expert Team
Facilities & Amenities
Facilities & Amenities
Well-Maintained
Likely to Return
Likely to Return
Definitely

Patients consistently praise Dr. Richard Heyes and his staff for their welcoming, caring, and professional approach. Many reviewers highlight Dr. Heyes' excellent listening skills, thorough explanations, and ability to instill confidence. He is described as knowledgeable, kind, patient, and respectful, ensuring patients feel heard and understood. Several patients also commended Tony Mendez for his exceptional teaching and thorough explanations. The office is noted for its efficient and courteous service, with patients appreciating the detailed information provided and the positive outcomes of their treatments and procedures.

Verified Patient Reviews for Richard Heyes, MD

4.8
713 Reviews

Dr. Heyes listened to my concerns.

5.0
Value for Price
5.0
Likelihood to Recommend
5.0
Likelihood to Return

Dr. Heyes took his time and explained everything so that I could understand what was happening with my hearing and vertigo.

5.0
Bedside Manner
4.3
Wait Time
5.0
Value for Price
5.0
Care & Concern
4.3
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

Pleasant Dr.

4.0
Wait Time
5.0
Value for Price
4.0
Admin Staff
4.0
Likelihood to Recommend
4.0
Likelihood to Return
5.0

Everyone is friendly and professional. I arrived a little early and they were able to take me a little early. That was nice.

5.0
Wait Time
5.0
Value for Price
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Likelihood to Return

Doctor Heyes really cares about his patients. He analyzes the situation and makes good recommendations.

5.0
Bedside Manner
4.5
Wait Time
5.0
Value for Price
4.5
Care & Concern
4.5
Admin Staff
5.0
Likelihood to Recommend
4.5
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
4.0

[Rating Only]

5.0
Bedside Manner
4.0
Wait Time
4.0
Value for Price
4.5
Care & Concern
4.0
Admin Staff
5.0
Likelihood to Recommend
4.0
Medical Team
2.5
Facilities & Amenities
5.0
Likelihood to Return
5.0

[Rating Only]

5.0
Wait Time
5.0
Value for Price
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0

Dr.Hayes, our anesthesiologist and the nurses provided exceptional care for my daughter. They were informative, caring, and made sure her and I (her mom) felt comfortable and reassured throughout the whole procedure.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return

Dr. Heyes is wonderful! He is extremely attentive and provides direct, complete answers to all questions as well as full explanations about my health status in a most personable manner. The best compliment I can offer is that I trust him completely with my ENT healthcare.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return

Very informative and easily understood.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
About Richard Heyes, MD

Dr. Richard Heyes completed his undergraduate and medical school education in the United Kingdom, graduating from the University of St Andrews and the University of Manchester. He subsequently undertook two years of postgraduate training in London, during which time he became a Member of the Royal College of Surgeons of Edinburgh by examination and obtained the Diploma of Otolaryngology - Head and Neck Surgery from the Royal College of Surgeons of England. While in London, Dr. Heyes conducted research collaborating with Mayo Clinic in Arizona which resulted in him being offered a research fellowship in the Head and Neck Regenerative Medicine Laboratory led by Dr. David Lott. Dr. Heyes subsequently completed his residency training in Otolaryngology – Head and Neck Surgery at Mayo Clinic in Arizona.

Dr. Heyes is a member of the American Academy of Otolaryngology–Head and Neck Surgery, the American Academy of Facial Plastic Surgery, the American Rhinological Society, and the Royal College of Surgeons of Edinburgh. He is board eligible with the American Board of Otolaryngology–Head and Neck Surgery. Dr. Heyes' research has been published in many of the field's leading journals, and he remains engaged in academics as a peer reviewer for Otolaryngology-Head and Neck Surgery, the official peer-reviewed publication of the American Academy of Otolaryngology – Head and Neck Surgery.

Dr. Heyes is excited to offer advanced surgical techniques developed during his training at Mayo Clinic. These include: Comprehensive nasal surgery including rhinoplasty and image-guided endoscopic sinus surgery Head and neck surgery for tumors and diseases of the thyroid, parathyroid and salivary glands Surgery for obstructive sleep apnea including hypoglossal nerve stimulator implantation (Inspire®) Ear surgery, including cochlear implantation for hearing loss in adults Cosmetic and reconstructive facial plastic surgery Pediatric ENT Voice and swallowing disorders Allergy testing and treatment in collaboration with Dr. Jodi Rubin.

Dr. Heyes is married with two young daughters. After an enjoyable year practicing in Palm Beach, Florida, he and his family are excited to return to Scottsdale. The Heyes family enjoys hiking, skiing, and adventures in Arizona and beyond.

Valley ENT, Scottsdale - Shea 101

Scottsdale, AZ
Phone
(480) 614-0499
Location

9097 E Desert Cove Ave #250, Scottsdale, AZ 85260