Richard Heyes, MD

Richard Heyes, MD

Dr. Richard Heyes completed his undergraduate and medical school education in the United Kingdom, graduating from the University of St Andrews and the University of Manchester. He subsequently undertook two years of postgraduate training in London, during which time he became a Member of the Royal College of Surgeons of Edinburgh by examination and obtained the Diploma of Otolaryngology - Head and Neck Surgery from the Royal College of Surgeons o ... Read More

Verified
4.8
782 Reviews
What patients say

Patients consistently praise Dr. Richard Heyes as an exceptional, compassionate, and highly knowledgeable surgeon who prioritizes patient-centered care. Reviewers frequently highlight his warm, empathetic bedside manner and his ability to explain complex diagnoses and treatment options clearly without ever rushing appointments. He is commended for being an active listener and a thorough clinician... Read More

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Generated from verified patient reviews

4.8
782 Reviews
5
Star
692
4
Star
64
3
Star
11
2
Star
9
1
Star
6
4.9
Star
Bedside Manner
4.7
Star
Wait Time
4.8
Star
Value for Price
4.9
Star
Care & Concern
4.6
Star
Admin Staff
4.8
Star
Likelihood to Recommend
4.8
Star
Medical Team
4.7
Star
Facilities & Amenities
4.8
Star
Likelihood to Return
Location

Valley ENT, Scottsdale - Shea 101

Phone
(480) 614-0499
Location

9097 E Desert Cove Ave #250, Scottsdale, AZ 85260

Review Summary
AI Icon

AI generated from recent verified patient reviews

Bedside<br/>Manner
Bedside
Manner
Compassionate
Wait<br/>Time
Wait
Time
Minimal
Value for the Price
Value for the Price
Great
Care & Concern
Care & Concern
Exceptional
Admin<br/>Staff
Admin
Staff
Helpful
Likely to Recommend
Likely to Recommend
Definitely
Medical Staff
Medical Staff
Expert Team
Facilities & Amenities
Facilities & Amenities
Neat
Likely to Return
Likely to Return
Definitely

Patients consistently praise Dr. Richard Heyes as an exceptional, compassionate, and highly knowledgeable surgeon who prioritizes patient-centered care. Reviewers frequently highlight his warm, empathetic bedside manner and his ability to explain complex diagnoses and treatment options clearly without ever rushing appointments. He is commended for being an active listener and a thorough clinician who has successfully performed life-saving and life-improving procedures, including early cancer detection and vertigo relief. Supported by a friendly, efficient, and professional office staff, Dr. Richard Heyes provides exemplary, trustworthy care that leaves patients feeling comfortable, safe, and highly satisfied.

Verified Patient Reviews for Richard Heyes, MD

4.8
782 Reviews

Excellent staff and Doctor outstanding. Got right to the core of my issues even Cat Scan on sire.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities

Friendliness and thoroughness of staff.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

Dr Heyes gave me all the information I needed for my upcoming surgery.

5.0
Wait Time
5.0
Value for Price
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Likelihood to Return
5.0

Very informative and gave us answers we were looking for.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

Doctor was honest.

5.0
Value for Price
5.0
Likelihood to Recommend
5.0
Likelihood to Return
5.0

Dr. Heyes was so kind, thorough and knowledgeable. I was comfortable immediately and felt like I was in good hands. I trusted him completely.

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
5.0

Explained every detail that was going on with my MRI images and notes that were sent to Dr. Heyes. Very kind and attentive.

4.0
Wait Time
5.0
Value for Price
4.0
Admin Staff
4.0
Likelihood to Recommend
4.0
Likelihood to Return
4.0

I had this surgery 40 years after the damage to my nose and after the VA finally authorized surgery I am finally able to breath normal after all these years. I can also sleep so much better with no gasping and snoring. My morning extreme nosebleeds have also went away.

5.0
Bedside Manner
4.0
Wait Time
4.0
Value for Price
5.0
Care & Concern
4.3
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
4.0
Facilities & Amenities
4.0
Likelihood to Return
5.0

[Rating Only]

5.0
Bedside Manner
5.0
Wait Time
5.0
Value for Price
5.0
Care & Concern
5.0
Admin Staff
5.0
Likelihood to Recommend
5.0
Medical Team
5.0
Facilities & Amenities
5.0
Likelihood to Return
4.0

[Rating Only]

4.0
Wait Time
4.0
Value for Price
4.0
Admin Staff
5.0
Likelihood to Recommend
About Richard Heyes, MD

Dr. Richard Heyes completed his undergraduate and medical school education in the United Kingdom, graduating from the University of St Andrews and the University of Manchester. He subsequently undertook two years of postgraduate training in London, during which time he became a Member of the Royal College of Surgeons of Edinburgh by examination and obtained the Diploma of Otolaryngology - Head and Neck Surgery from the Royal College of Surgeons of England. While in London, Dr. Heyes conducted research collaborating with Mayo Clinic in Arizona which resulted in him being offered a research fellowship in the Head and Neck Regenerative Medicine Laboratory led by Dr. David Lott. Dr. Heyes subsequently completed his residency training in Otolaryngology – Head and Neck Surgery at Mayo Clinic in Arizona.

Dr. Heyes is a member of the American Academy of Otolaryngology–Head and Neck Surgery, the American Academy of Facial Plastic Surgery, the American Rhinological Society, and the Royal College of Surgeons of Edinburgh. He is board eligible with the American Board of Otolaryngology–Head and Neck Surgery. Dr. Heyes' research has been published in many of the field's leading journals, and he remains engaged in academics as a peer reviewer for Otolaryngology-Head and Neck Surgery, the official peer-reviewed publication of the American Academy of Otolaryngology – Head and Neck Surgery.

Dr. Heyes is excited to offer advanced surgical techniques developed during his training at Mayo Clinic. These include: Comprehensive nasal surgery including rhinoplasty and image-guided endoscopic sinus surgery Head and neck surgery for tumors and diseases of the thyroid, parathyroid and salivary glands Surgery for obstructive sleep apnea including hypoglossal nerve stimulator implantation (Inspire®) Ear surgery, including cochlear implantation for hearing loss in adults Cosmetic and reconstructive facial plastic surgery Pediatric ENT Voice and swallowing disorders Allergy testing and treatment in collaboration with Dr. Jodi Rubin.

Dr. Heyes is married with two young daughters. After an enjoyable year practicing in Palm Beach, Florida, he and his family are excited to return to Scottsdale. The Heyes family enjoys hiking, skiing, and adventures in Arizona and beyond.

Valley ENT, Scottsdale - Shea 101

Scottsdale, AZ
Phone
(480) 614-0499
Location

9097 E Desert Cove Ave #250, Scottsdale, AZ 85260