Professional atmosphere and staff. Pleasant interaction with doctor. He took time to explain everything and answer any questions.
The virtual visit went well. Dr. Bissell was able to share XRAY information, I could understand him clearly, he took the time to answer all my questions. Still waiting for insurance authorization to proceed with treatment plan which is frustrating.
Dr. Bissell went over my MRI in great detail. We had discussed my injury prior and with all the information received I was able to make a confident decision on what the next step was. Dr. Bissell was very kind and understanding. He also treated me like a person, not just another surgery.
Dr. Bissell was very thorough, provided all the information I needed. Outlined all the options for treatment etc. going forward. He and all of all the staff were very courteous, answered all questions etc. [Single best thing is...] Finding out the exact cause of the pain, discomfort I was experiencing as well the active steps I can take to help manage the situation.
[Highly satisfied?] Yes. Dr. Bissell was thoughtful and caring in answering all my questions.
Dr. Bissell is so kind, makes you have faith things will get better.
Discussion about progress since surgery. My goals have been met. Will contact Dr. Bissell if needed.
Front office staff was helpful and professional, as always. I appreciated the steps that were taken to promote social distancing. Dr. Bissell checked my progress, listened to my comments and concerns, and revised a treatment plan. My whole experience was perfect.
Dr. Bissell always provides the appropriate care needed. He spends time and doesn't just move you along.
I learned more in a 15 minute conversation with Dr. Bissell than I learned in 4 in person visits with an orthopedic physician at another practice. That physician may have been very knowledgeable (he certainly looked good on paper), but he NEVER answered my questions, and I am not uneducated (post graduate degree). Dr. Bissell read my medical records in advance, including x-rays and MRI results, he listened and he provided a LOT of helpful information, including potential treatments. Those were never discussed by my prior physician. All I ever heard from him was, I'd like to see you again in 4 weeks.
Great talk with the doctor, never felt rushed and got great service and advice.
Dr. Bissell is a kind and compassionate doctor. His assistant and PA are also great. I feel like they really listen to my concerns and address them.
Dr. Bissell is very smart and brings me to that next level of understanding of what is going on with me, and effectively treats me.
Offered some alternative treatment to hopefully hasten condition.
