I was able to get an appt quickly. The receptionist was very pleasant and efficient. I was informed Dr. Bissell was running behind. I was asked if I would like to see his PA. She was lovely, very professional, personable, and reviewed my x-rays with me. I opted for a cortisone shot in my knee. She did this proficiently with minimum discomfort.
Paperwork was provided upfront which made check in very easy. Wait time was short. Dr. Bissell was easy to talk to, listened to my issues and was great with my family being present. Dr. Bissell was able to make a diagnosis without additional testing. Laid out a plan with follow up.
The wait was short. Dr. Bissell is wonderful & knowledgeable and the staff was very friendly. Took x-rays immediately. The appointment was fast. No sitting there waiting around. Very pleased. Still getting treatments at the PT
Dr. Bissell listens and is straightforward, professional, and yet warm & caring. He is also knowledgeable and a good communicator.
He did all he could without reopening my shoulder. But now we have to go that route. Everyone is very nice, friendly and knowledgeable.
Personnel listened to my concerns and ideas. Dr. Bissell gave me options on how we can proceed and allowed me to make the decisions.
Dr. Bissell is extremely knowledgeable and compassionate. He clearly explained where I was in the recovery process and next steps. We reviewed the x-rays together and he explained where he had to drill to get the old screws out and do a bone graft. (A picture is worth a thousand words!) We have a clear plan of action- PT and partial weight bearing until graft heals- and I feel confident about the path to full recovery.
Dr. Bissell's thorough approach, attention to detail and ability to communicate in laymans terms creates a greater understanding of the issue and allows for a more informed decision making process.
I was treated courteously and respectfully and my concerns were addressed with compassion.
Dr. was very thorough, explaining everything and answering all questions without seeming rushed. Staff was friendly, appointment ran on time.
The office is very efficient, no waiting. [Single best thing is...] Overall professionalism & knowledge.
Making great progress and Dr. Bissell is very encouraging. [Single best thing is...] Getting rid of my braces.
