The staff are friendly and treat you as a person, not a widget.
Dr. Bissell is extremely knowledgeable and compassionate. He clearly explained where I was in the recovery process and next steps. We reviewed the x-rays together and he explained where he had to drill to get the old screws out and do a bone graft. (A picture is worth a thousand words!) We have a clear plan of action- PT and partial weight bearing until graft heals- and I feel confident about the path to full recovery.
Dr. Bissell's thorough approach, attention to detail and ability to communicate in laymans terms creates a greater understanding of the issue and allows for a more informed decision making process.
I was treated courteously and respectfully and my concerns were addressed with compassion.
Dr. was very thorough, explaining everything and answering all questions without seeming rushed. Staff was friendly, appointment ran on time.
Good treatment and concern about my recovering.
The office is very efficient, no waiting. [Single best thing is...] Overall professionalism & knowledge.
Great staff very clean and professional. Feeling a bit better.
Everyone was nice, they cared about my problem
Making great progress and Dr. Bissell is very encouraging. [Single best thing is...] Getting rid of my braces.
Dr. Bissell took the time to listen to what I had to say and kindly ordered an MRI for me. I followed up with Dr. Bissell and although I need surgery which he cannot do, I appreciated his guidance in figuring out what the problem was.
I did not feel rushed, I felt like Dr. Bissell cared about me, my surgery and making sure I understood what to expect. He answered all my questions and really took his time to make sure I was comfortable with the upcoming surgery.
Detailed examination and plan developed for injury
Took care of pain in my knee.
[Highly satisfied with...] The detailed explanation and the interaction with the physician.
Everything went well and looked good.
Dr. B was running relatively on time and the injection provided instant pain relief. He thoroughly explained my next steps and instills confidence. [Single best thing is...] Pain reduction
Personable and professional On time
Everything was explained before it happened. Everybody friendly.
Dr. Bissell is as gentleman. He consistently takes time to answer my questions. Though I didn't see him on this visit, his assistant was completely informed about my surgery outcome. Sense of hope that years of pain will be coming to an end, fingers crossed