Neko is very professional, efficient, and personable. Immediate results
Very knowledgeable and professional. [Single best thing is...] Results.
Very friendly staff. Dr. Deal took the time to completely explain the procedure and answered all questions. He made the experience enjoyable. My results were fantastic and I am excited to continue treatments at Southern Surgical Arts.
Felicia is very experienced and is always able to answer my questions. She makes herself available after the treatments for any concerns. [Single best thing is...] Reducing my brown spots.
Love the new spa setting
Felicia does a great job and I can see results of the procedure within three days. The staff is always helpful.
Neko is so nice to work with and the new office is very appealing.
Tami explained everything and let me get comfortable, she stayed with me after the procedure and helped me by getting me some cream to put on my face and talking to me and gave me a facecloth to help with the cooling of my face. I really liked her and will probably do this once a year because she was so good. Firmer skin and dark spots gone!
Good. Of course laser hair removal is not comfortable but worth this discomfort for the results.
Tammy is very professional and knowledgeable. I enjoyed the sitting in the waiting room. The discomfort of the treatment was almost zero since my face was completely numb.
[Highly satisfied with...] Tammy and how she made my skin look much improved.
For the last 8 months Neko has been a blessing boosting my confidence with helping correct the issues in my face. My facial hair is GONE!
Nice people and professional
New machine for the tattoo removal....did not seem to be as effective. I did call Tammy and she is scheduling me to come back for a repeat.
The aesthetician was very informative and competent.
Treatment gives self confidence. Instant results.
Neko was great to work with, and answered my questions. Less dark hair.
The treatment areas only show a slight improvement
Great procedure with no down-time. Tammy is fabulous! My skin is so smooth and glowing after this treatment.
Neko is very professional and approachable and makes you feel at ease at all times.
Very quick, easy, and hassle free
Tammy is the best!! Very patient and takes her time and LISTENS!! I love the results!!!!
Consistent improvement in my skin. My skin has never looked better! Thank you Tammy!
Neko always impresses me with her knowledge and expertise. She gives great services and is always so friendly! I get so many compliments on my skin and it's all thanks to Neko!! She's the best! [Single best thing is...] The results.
Neko always does an excellent job.
Very respectful and sincere. Kind and patient.
Very professional. Saw results from having the procedure. Skin looks better, lines almost gone.
Could of educated more about after care of IPL. My face swelled up something terrible & I was not expecting that. I thought something was wrong
Healed quickly and it worked. The results met my expectations. Service was excellent. And I loved the massaging chair :-)
Felicia does an excellent job. Getting rid of sunspots
I have had several different treatments with Tammy in the last year. She is knowledgeable and cares about her clients. My skin was glowing the next day!
I'm seeing results - this is my second IPL - and Tammy is patient with me as I squirm like the dickens while the procedure takes place; it hurts a bit. My sun spots are diminishing; the treatment is worth it.
Tammy is always through with her work & very informative with the treatments
Tammy is great. She knows what she is doing, is very open to questions or concerns. She makes you feel special. You are her no. 1 priority while there. She takes the time to discuss other procedures you might be interested in. [Single best thing is...] Not having to shave my legs every day.
Tammy is always so helpful and kind. She makes a not-so-fun process, so easy and comfortable. It works!
I absolutely LOVE Felicia. She is highly knowledgeable in her area and always makes you feel so comfortable! She is also very honest! A glow to my skin!
Tammy is informative and professional at all times. I am always satisfied with the results she provides. Improved appearance of skin.
I love the staff. Everyone is very friendly and helpful with any questions or concerns. Felicia is great!
I had a great experience, staff is always friendly and professional.
Felicia is very professional and explains the procedure very well. Excellent job. I can tell my brown spots are minimizing.
Was scheduled on short notice. Didn't have to wait long once there and was in and out. Neck was starting to get irritated again from razor. Not so anymore.
Tammy is amazing and made the whole process so easy and very comfortable!
Very knowledgeable and professional. [Single best thing is...] Compliments from others about my skin.
I have had severe rosacea for the past five years, and just after one session with Felicia I have seen a drastic improvement in my overall skin.
Nice friendly and get the good done.
The staff is amazing and I always feel like they are completely honest with what treatment I might need or would not be best for me. I had the Emsculpt and I am very pleased with the results.
Yes! [highly satisfied]. First treatment and looks like tattoo will be gone completely with just one more
I've had dermapen/rejuvipen at another location. Tammy was more aggressive. Of course this made the procedure more painful, but it was quick so I tolerated the pain ok. Firmer in the eyelid area
Nikki was amazing. She always is. The experience at Southern Surgical Arts is such an enjoyable experience. Clarity of skin.
Love Neko. [Single best thing is...] The way I feel afterwards
The information I was given about the treatments and the results was not adequate at all. I didn't have any examples of other procedures. The aesthetician did not take my questions seriously when I asked about aftercare. There was no numbing for the tattoo removal procedure at all. The severity of the blistering was not explained.
The results took 6+ weeks because collagen stimulation takes time. I really noticed a difference at week 7! Felicia is awesome. I love her! She cares so much and listens. She has great recommendations and even texted me throughout my recovery to make sure I was ok and healing properly...
I have a birth mark on the side of my face and with only one treatment with the Pico its going away. My face is becoming more smooth each day. I love Southern Surgical and the staff. I got the Pico laser treatment done on my face. I am very pleased with my results so far. Niko Shae is amazing. She explained everything so well to me about the laser and checked on me throughout the procedure. I have another appointment for another Pico treatment and really looking forward to it.
Yes. That I have noticed a great difference in my skin in terms of my hyper-pigmentation I was worried about the laser removal and how that would affect it.
Easier than I thought. Happy with results so far Less shaving
Neko was very professional and friendly for such an intimate procedure. She put me at ease, by carefully explaining the procedure and what to expect. This was step one, so not a lot of results yet, but I knew this from the start. Neko was the best thing about my experience.
Felicia is very knowledgeable and has reassured me with each visit that I am right on track with our treatment plan. She even checks on me days after the appointment to make sure everything is going well.
It was wonderful and pain free. Nels is great. Face looks fresh
Tammy was absolutely wonderful. She walked me through the entire IPL treatment and told what to expect for the upcoming days. Everything went exactly as planned and I loved the outcome! I would recommend Tammy & Southern Surgical Arts, and I plan on returning for a second treatment soon!
I feel like Niko hives very honest advice on what procedure is best for me. My skin looks great.
Felicia was very personable and paid attention to my skins needs. She made sure I was comfortable, provided recommendations of products, next steps and needs. I always receive a follow up text from her the day after my treatment. Decrease in fine lines.
Love the immediate results of dermaplane+light peel. Felicia was efficient and knowledgable!
Neko, does great job! She takes time to listen, gives advice. You leave feeling you got your money's worth. It worked
Office and staff were professional and kind. And very time efficient which is very important to me.
I have been seeing Dr.Nease and his staff for years. Always professional and ready to answer questions and make suggestions
My experience at this office is amazing! The staff are always polite, friendly, and helpful! I never feel rushed when I have questions and my results have been remarkable. I drive 2 hours to get here so that says a lot! Lightening of my dark scars because my skin has a glow to it. It doesn't look bleached or irritated.
I wished that my discoloration would be gone by now. The discoloration was caused by the infection from my facelift. I thought by now it would be gone. My ear looked a little strange after the FL. But after the procedure it seemed to really look better. I wasn't expecting that.
While there was confusion regarding the services I needed, it was evaluated quickly and not only got to the right personnel but got treated the same day. Above what I expected and the pricing was reasonable. Reduced vein appearance.
Tammy kept me informed of what she was doing throughout the procedure. Staff friendly. Clean environment. Clearer skin
Need more knowledge to understand process to get to results of lasering.
Helpful friendly staff , very easy to get appointment . No wait time . Loved the products. Made my skin look so much better
My face have several chemical burns and discoloration from te peel,that was not there before.
Quick. Awaiting more results
Neko talks with her clients and finds out what their desires are then makes her educated recommendations. She has NEVER steered me wrong. She knows what is best. I was getting ready for my wedding day and both Neko and Dr. Nease made a plan and time table to get the glowy look for a 49 year old bride.
It was quick, painless, and successful.
The facial with Neko was incredible. Dr. Nease was very nice, professional and listened to my request and concerns.
Hair removal was great! Vibraderm doesnt really seem to do anything.
My skin looks great glowing had hands done also all age spots are gone
It's a calming environment with knowledgeable and friendly staff who make the process quick and easy. I'm still in the middle of the process but I can start seeing fewer hairs growing back as I continue treatment, which is the end result
I am anxious to come back and get another treatment to hopefully see more improvements in my skin. I was very satisfied the first time around with IPL. Felicia is phenomenal and extremely professional and honest, which is extremely important.
The results look great. I think surgical art ONLY has the yag laser for richer skin. Skin is feeling smoother and acne is disappearing.
It was very easy to schedule and the whole experience was lovely.
The expertise and professional manner of Neko Shae. I'm amazed at how well it worked. I was very skeptical of it. My wife talked me into it. I'm now a believer and will read the word about the procedure, your clinic and Neko especially.
Because Tammy is awesome! Very caring and inviting. Professional! Quick results
Less hair growth. The provider makes me feel like I'm an inconvenience...It feels extremely rushed. Also, I've never been given any printed information and have barely been given verbal information, unless I've asked for it. I've never been asked how my recovery is or if I have any questions.
My face was smooth from the scrub before my chemical peel. My face didn't even peel after receiving my chemical peel. This was my first time. However, what she said would happen; never happened.
Week 2 and I am seeing results!!! FELICIA!!!!She was WONDERFUL! I wanted to give up 13 minutes in and she wouldn't let me. She knew I would be happy if I just finished, and she was correct!!!!
The visit was very informative as to the procedure I had done and also concerning future visits. I was very pleased with the type of chemical peel she chose.
Tammy does a great job and she is so friendly! I walked in and was immediately carried back. There was NO waiting.
I am very happy with the professionalism from the time I walked through the door. But what I love even more is that it wasn't "stuffy". Everyone was very accommodating and knowledgeable! I feel like I am in the right direction for the results I want
I was pleased with the procedure and the professionalism of the staff. I will gladly recommend my friends to your office. Professionalism and kindness of staff.
it was just first one of many, but hopeful that after several ill see the results i am wanting. My appts are always getting changed or mis-communicated or messed up. They get canceled by mistake.
I was very pleased with the professionalism of the staff. I did not have to wait long and even though I had scheduled for a consultation only, I was able to have the procedure done. My tattoo faded more than I expected after only 1 treatment.
It was very easy to find and the wait time wasn't long.
I was blown away by the cleanliness and aesthetics of the office, especially the waiting room. It felt very high-end and smelled wonderful. The healing process was only about a week, so quicker than I expected. The tattoo is slowly fading, but i'm pleased that it is fading!
Great attention to detail and professional
I am two treatments in to a series of alternating IPL and Nano Peel treatments. IPL was first and I saw much improvement in age spots even after only one treatment. Had the first Nano treatment about 5 days ago and can see some improvement in texture already. Looking forward to a few more of each treatment and continued improvement. Very quick and painless... yay! wonderful staff every step of your journey.
Niko is amazing so friendly and helpful. Love the advice and recommendations from her The ultherapy and bbl actually did tighten my under eye skin
Tammy is very professional and kind. She explained ever step and if pain was to intense she would ask it I was ok and if I was ready to continue .
I thought my tattoo would be lighter but this was my first treatment . The second treatment I hope shows more results. I am very happy with my Aesthetician . She explained to me that the results would vary. The Aesthetician put me at ease and the procedure was very quick.
The knowledge the office had to offer. After one treatment I can tell the difference in the hair growth.
I am always satisfied with the service and help provided by your staff.
Staff was professional and friendly.
Neko was very informative as to what to expect with treatment. She even checked on me 3 days after to see if I had had any problems.
Yes, the staff was warm and welcoming and I can't wait for my next appointment!
The office was professional and calming while waiting, and the aesthetician did a good job of explaining what she would be doing. Also, I'm appreciative of the monthly special that was going on for March, which is a great help. The results will be ongoing, as this was the first session for hair removal. However, care and follow-up were explained well and I look forward to making my next appointment to come in and continue treatment.
My over all experience at SSA was wonderful. When I arrived for my appointment Vickie was so pleasant, professional and calmed my nervousness. Neko was also very professional, informative and took time to listen to my concerns and explain the best options for treatment. Even though my appointment was late in the evening, I never felt rushed or like I was inconveniencing anyone. I was very impressed to receive a phone call from Neko the day following my appointment to see how I was and if I had any questions. My overall experience with your office was one of the best I have ever experienced.
I did not have to wait long and the procedure was quick and fairly painless.
Tammy was great. She made me feel very comfortable and talked me through everything!
Tammy was so nice and informative about what would happen, what to expect, and all of our questions were answered before and after my procedure. Also, my procedure was highly time sensitive (I had a job offer almost slip away bc of a tattoo...) but within the hour of my request for information online a representative from your office was calling and able to make my appointment for THE NEXT DAY! that was incredible! Although I will require another treatment for full removal the job is now mine thanks to the quick response from your staff and helpful paperwork I was given and was then able to submit to the company! So thank you to all staff and especially tammy!
Professional and friendly staff. Good results! I was pleased with the amount of brown slots that were removed.
Procedure was clearly explained and what to expect post procedure. Short downtime.
I don't feel like the botox was injected correctly. I now have puffy skin hanging over my eyes. I had botox at other places and have never had this problem. Checked with two other doctors that does these procedures and both told me that unfortunately it wasn't applied correctly. I was told there is nothing that can be done to help it. I will just have to let it wear off. I spent a lot of money to look better and came out looking worse. VERY DISAPPOINTED!
Ease of treatment and a follow up text from Felicia. I waited in the waiting room longer than expected. I think it took 15 mins till I was called back and the procedure took maybe 2 minutes. It would have been nice to be called back sooner
It went smoothly and the results were better than i would have been expected after only one treatment Wrinkles and pigmentation have faded
Neko was awesome! I was nervous about my first session. She calmed my nerves. She was informative and listened to what I wanted. How much my tattoo has lightened after 1 session. Its only been 11 days since it was done.
Yes but I feel I could benefit from one more treatment Lightened and removed dark spots
The personalization of the care was fantastic. Dismissed broken capillaries around my nose.
Felicia was amazing! I was only expecting a consult but was happy to have my first procedure at the same time. Felicia talked to me through the procedure which distracted me from the discomfort. I can't believe how much the tattoo has changed in one week. I am excited about the next appointment, but dreading it also!!! It's not fun.
The single best thing from my IPL is the result! I will continue to come back to this provider and practice. 5 star experience all the way around! I love the time Felicia took to provide an excellent treatment and the follow-up after the treatment! Outstanding service & practice!
Felicia seems to be very knowledgeable and skilled.
I like that Tammy seems to understand what I want Overall brightness and improvement in my face
All staff members are very friendly & professional. They are warm & make your time spent in the office very comfortable. The results have been phenomenal with Southern Surgical. In the past I tried another service provider and the results were lack luster. I highly recommend them whenever the situation arises.
Ultherapy tightened under my chin and neck in just a few days. Tammy is fabulous and very knowledgeable about usage of newest procedures in skincare. Look forward to my next visit!
Aesthetician said she would call the next day to see how I was doing. I never heard from her, which I was doing fine, but don't over promise & under deliver. Second time I'd had this procedure done, & I was give a follow up call the last time when Tammy did the nanopeel.
Professional and honest. Honesty goes a long way in any business. I came to your company, unfortunately, after a not so honest experience at the last place.
Yes. Very thorough and did an excellent job. Also checked on me a few days later.
Professional beautiful staff. very friendly and helpful. Loved Dr Nease as well, botox and consultation I love the halo results, fresh clean skin. Can't wait to see results from my skin tightening.
My neck area is still showing a little sagging. Worse than before I had the first or second procedure done.
For $1,200 for a 30 minute procedure, I would expect much better customer service and a more spa like experience. During the consult, my friend and I spoke to 3 different people, with every person giving an entirely different recommendation, which doesn't leave much confidence in any of the recommendations. For the procedure appointment, I had to wash my own face, and was handed a wash cloth in the hallway to do so, very informal. There was no robe offered, or anything else to entertain or provide comfort while waiting, except a small bottle of water. The aesthetician was brusque, with terrible bedside manner, and spent most of the procedure telling us how the staff treated continuing education on their lasers as an opportunity to party on the reps dime, which obviously made me discredit her experience, knowledge of her product or pride in her work. During the last half of lasering my face, a random person walked into the room and started moving stuff around and distracting the aesthetician, to the degree that she, pardon my french, half-assed the side of my face that especially needed the laser. Half of my face received half the amount of passes as the other side, and my nose only received 1 pass. For $1,200 I expected better. This half done side of my face became very obvious during the healing process, where half of my face swelled up and had a lot of skin shedding, and the other half didn't. Comparatively, my friends face swelled up evenly. Which leads me to believe the aesthetician was rushing on my face since I was the last procedure of the day and she wanted to get out of there (my friend went before me). Following the procedure we practically had to bed to be provided with aftercare recommendations or products. First of all, why isn't that included in the package/cost? Second of all, why did we have to ask? And third of all, the instructions provided indicated we should have been given instructions on how to prepare our skin for the procedure, which wasn't provided at all! The staff acted like I should know the process, even though it was my first time there and first time receiving the service. Just because they know how it works, doesn't mean the customer does. They should always treat the service as though it's brand new experience.
I am a 40 year-old female with three children and I visited SSA feeling like my skin needed some rejuvenating. Tammy gave me a consultation and we talked about my skin habits and what I was hoping to achieve with my visit. I had a laser treatment several years ago and knew that it gave great results but also that it had some down time. She suggested that I try the Halo laser treatment and said that it would only be a couple of days of redness and then light peeling before seeing great skin, so we went for it. I couldn't be happier with the results. It took years off of my skin's appearance and I have received a lot of compliments about how great my skin looks. The brightness and clarity returned to my skin tone and I don't feel like I need to cover up my skin with makeup.
Think results were okay. Not as good as expected - nothing personal.
My visit was overall just a great experience. The staff were excellent and the environment is very calming.
Too early to tell.
Overall experience was great. While I'm not sure if the results are from the procedure or the fact that I am loosing weight or both, I'm very happy that I tried it.
Smoother, brighter skin. I received better results than anticipated! I'm looking forward to returning to Felicia very soon.
The staff was so warm, thorough, and professional. It was a wonderful experience. I didn't know if I would see any results from my very first laser session, but I can already see a difference.
I need aggressive therapy with my ak/sk Tammy did a great job with what a procedure that is chalanging because of how aggressive the therapy needs to be Thanks
I barely peeled at all. I might as well have spent an afternoon at the lake. I would have gotten the same results.
Everyone was so very nice. Having the tattoo removed while it is so extremely painful, with me it's equally painful emotionally. Everyone there treated me with such kindness.
I could see and feel the results right away. Felicia was very informative and she informed me of every step of the procedure. She did a awesome job. I can't wait until my next procedure.
Very professional service and relaxing environment skin renewal-looks more fresh
I haven't seen any results from the procedure
Loved my time at Southern Surgical Arts. Felicia was extremely knowledgeable and informing. Going back for my next appointment soon!
I noticed a difference in a wrinkle line between my eyes. I did not get the results I had expected, however, I was still satisfied with the results.
So far no results. It is supposed to take some time though, so jury is still out.
While the laser hair removal was quite painful, Tammy made it bearable. She was so kind and funny and made the whole procedure more than bearable. The procedure itself worked incredibly well and I'm very satisfied with the results. Hair free!
face felt great after facial. initial scheduling was set for the wrong office
Tammy was very friendly & informative. Knowledgeable staff
I really appreciated the professionalism of Dr Nead. He took the time to clarified all my questions and concerns. He was honest with an authentic purpose to advise the best without a hidden agenda. Unlike other doctors or establishments out there that just want to pursue a financial compensation. Botox was done great and gave me a relaxed look and it was done accordingly with my face structure.
My tattoo faded enough to get me into the US Navy. I was extremely satisfied with Southern Surgical Arts. I've already scheduled my second appointment!
She just made me feel comfortable. Means a lot.
Staff is always professional and helpful.
Great staff helpful and great at their jobs
Not having to shave. Great bedside manors and great technique
The staff was knowledgable and very polite. Worked with my schedule to accommodate my appointment time.
Nothing. Because It has taken too many procedures and its going to take several more to get the results the brochure promises.
The results were not as good as I had expected
I was highly satisfied with the results of the botox and Juvaderm. I love the complimentary chemical peel. Thanks!
The staff and atmosphere are very nice.
I've had 2 picosure treatments prior to this treatment and saw much better results.
Friendly staff. Plus could see results after just 2 sessions
The wait time and procedure time was very quick and efficient. Friendly staff, very nice office!
The small amount of time it took to complete. I arrived early as this was my first visit. I was greeted, asked my name, and told I would be checked in. Many other clients came and went and I was asked my name again and was told the aesthetician would be right with me.When the aesthetician was ready to call me back, I was finally asked to sign a consent form - at that point I felt like I was not important.
Staff was great and so was the procedure
Need 2 more treatments to see results. Felicia is very competent and professional, feel totally comfortable in her care!
Decresed redness is beginning to show up (11 days after treatment) What I felt was excessive swelling and blisters
Because it was so painful it put a bad taste in my mouth. My face lift was a piece of cake compared to this procedure.
I was highly satisfied with the way they handled my treatment. The hair grew back slowly.
Yes, the staff was very professional and friendly. The office was extremely clean. The fading of my tattoo lines and shading.
Very professional treatment and efficient use of time by all staff members
I thought there would be more visible difference. The first treatment was amazing.
Great results and profession staff that were truly focused on my care. It worked!
Tammy is very professional and administered the treatment well Hair growth is very little after the treatment
the numbing cream did not numb enough...in my opinion.
I had a severe swelling reaction to the procedure. When i contacted Tammy in an email with a picture of my face, which included my eyes almost completely shut. I was told to take Benedryl and elevate my head. No concern no other help, other than promptly responding to my emails. I finally gave up and suffered through on my own. I finally sent an email to the front desk so Dr Deal could review it. He evidently told Tammy to tell me "You have had an intense swelling reaction." Which she passed on in an email. They did offer to call me in a mild skin antibiotic which i declined because it was not infected and he did offer to see me. I have never been contacted since to check my progress, there seemed to be no concern about their patients. I had had this procedure before and have NEVER had this reaction. Definitely not worth the down time and the results!! I still have places that are pink and my face is still blotchy and red. I scabbed for over 3 weeks. This was supposed to be a light sunburn for the first night and then start to flake off. This is not what my experience was.
I was just hoping to see more results than i did
Love the Picosure results and lack of downtime.
The last two appointments I was on time however both visits I was rushed and out as each Estitician required use of the room that was currently in use.
My skin is finally starting to look great!!
Yes. I am very happy with the results of the removal of hair on my underarms. I am now beginning removal of hair on my legs
Highly satisfied is a WOW experience from the front door to the exit. Front desk very personable, experience with Felicia very positive she was very attentive and professional and communicated options. Check out was good. Personal chit chat among employees could be minimized in the presence of the guest while they are checking out. Attention should always be with the patient until they exit. with all this said, the staff was very attentive and professional.
Tammy is the best at what she does. Makes you comfortable and has expert knowledge on the treatments I use.
Felicia is always very nice, and helpful and does a good job.
Thought there maybe more "pampering" but it's my fault I didn't know all details about the facial
I feel welcome at the office and they always answer my questions completely. The results are what I wanted.
Didnt get the results I thought I would get. Made my skin feel more rough
It was my first time and the staff and aesthetics,Felicia was fabulous. I can't wait for my first facial with her.
I have been seeing Dr. Nease and his staff for several years and always had wonderful results as well as feeling appreciated as a customer!
I didn't see much of a difference but I'm not trying to worry considering it was only the first session.
Wonderful experience, friendly professional staff, nice facility, very satisfied with my Chemical Peel and will back soon :)
I love any time I get to come to SSA. The staff is always so friendly & knowledgable. It feels good doing nice things for myself & I walk out feeling pretty:)
Appreciated thorough answers to questions
Dr. Nease and his staff are wonderful. They make you feel like family and do anything possible to make you comfortable and satisfied. The halo left my face looking and feeling youthful and simply glowing.
Tammy so personable, and the appointment was quick and painless.
The overall experience was great!! There was no wait time and the staff is always very professional!
some sections of hair were missed
The results weren't what I was expecting, but that's to be expected.
quick service, everyone is super nice. I never have to wait long.
The whole process was quick and easy
Everyone is so nice and personable. Also, the laser hair removal has been working so well. I'm very happy with it.
I have had several experiences that there is a miscommunication between the surgeon/aesthetician and the front desk staff. This results in the client being mislead regarding cost of procedure, specials and complimentary touch ups. Also, as a client I would like my aestician to fully educate me regarding post treatment care in order to achieve optimal results. This can be achieved by supplying the client with verbal instructions, or better yet, a handout with recommendations on what to expect post procedure. I have had a positive experience with Dr. Deal. He actively listens to the patient and educates them prior, during and after procedure care.
Tammy does an excellent job of making a self-conscious and slightly embarrassing procedure feel light, friendly, and comfortable. She is thorough and professional.
the wait took too long for such a quick treatment
Tammy is always ready to take her patients right at their appointment time. She also takes time to listen to your needs and provide the right solution to the problem.
Wait time for procedure. I was satisfied in that I was able to get a quote on procedures I'm looking to have completed.
All questions were answered, and I felt very comfortable with proceeding that day. Felecia was very knowledgeable about all skin treatments.
The recovery time was longer than I anticipated and it was more uncomfortable that I thought it would be.
Everything was a great experience and I'm so happy with my result. Even though it was a very small laser age spot removal but it turned out great!
I originally consulted with Felicia about a chemical peel, but aftet discussing my issues with acne scaring and uneven skin tone, she suggested the Mesopen. The procedure is less expensive than peels and worked well, but I will definitely need a series of 3 to 4 treatments as Felicia recommended. I could see a subtle improvement from my first treatment and the procedure was virtually painless. I had a little stinging around my lips which was tolerable. I highly recommend Felicia as she is very informative and listens to your concerns. I will be scheduling another Mesopen procedure soon and as far as I know, SSA is the only practice in Chattanooga that offers the micro-needling procedure.
Tammy was very friendly and professional. She had some great recommendations for skin care and seemed very knowledgable. She also took lots of time with me and answered all of my questions without making me feel rushed.
The office environment is great and the staff is so nice. Tammy is amazing. I love the appointment reminder text and emails.
While the staff is nice the lobby looks and feels much nicer than the treatment rooms. I would suggest actual programing on the TVs in the rooms, or spa music, aromatherapy something to calm the nerves. There is nothing but you and the provider doing your treatment. The lobby makes you feel you are somewhere relaxing but not so much in the rooms. Most people are there to have procedures done like Ultherapy that we know are going to hurt so every little distraction is helpful. Cool air to hold on ones face too would help.
I've been going there several years and I feel we are very fortunate to have this professional service in our small town.
The brochure I was given I did not find very informative during my consultation. Additionally, I could NOT find any reviews for the treatments I was receiving, which made me wary.
No need I said from above questions.
My experience each time with Tammy and the hair removal process had been great. Tammy always goes out of her way to make you comfortable and your time there as easy as possible. Always a great experience and great results!!
I ended up not receiving the treatment I was there for.
Love the staff and the knowledge of the procedure.
Just seeing Gretchen's beautiful face when I walked in. I always feel very special from everyone Shelby is a wonderful new vibrant spirit. And Tammy omg is my new hero. She rocks and during the few months I've spent time w her I'm so amazed how smart and in the know she is. Everything she has told me about my skin results have all been nail on the head. She is the real deal. And I'm so happy and blessed to have her in my life. And I can't wait to see what she has planned for my skin next. I know my face and well being is her most sincere concern. And I thank you all for this. Love Mattie
I had a laser hair removal appointment with Tammy. I only had to wait about 5 minutes before I was taken back. I was in and out in 20 minutes. Fantastic. I could go on about my day.
Well Felicia was fantastic in her treatment of me, and conducting the procedure, but the results I was looking for did not manifest afterward.. so it was a wash for me.
I have used the services of Dr Nease, Dr Deal, and Tammy for several years now. My entire appearance has changed, for the good, which has changed my life. Having to deal with acne scars and now coupled with age fine lines and so on; I am happy with my results each and every time. I highly recommend the services of Southern Surgical Arts.
Can't remember if I saw Felicia or Tammy, but they were very good at explaining how the laser removal processed worked and that it may not work on my light colored hair. I came in the week prior to make an appointment and when I came in for the treatment and spoke to Felicia/Tammy, I felt very mislead by the one who made my appointment.
Tammy was absolutely wonderful...totally professional and patient oriented!! Awesome experience. She explained every step of the way and made sure I was comfortable.
I called to set up a visit while in chattanooga. They got me in right then and even performed my first treatment
I would have liked more information about care post-procedure. I was verbally informed of some things to do, however I would have liked a brochure or handout for home care between treatments.
Kind and knowledgable staff, prompt appointment, excellent facilities.
Friendly staff, quick appt., wish I could have some anesthetic injected prior to procedure.
The scar that was treated is more prominent than prior to the treatment. It was explained that it may take more than one treatment to get full results, but I did not expect it to be worse after than before.
Noticed results after first visit
Tammy knows her stuff! I feel that she cares about me and that I'm happy with the results of my treatment. I think she's making sure I get the most reward for my treatment.
I felt comfortable and liked the office.
I was happy with the results of my treatment
Everything was timely. Everyone was nice and knowledgeable.
Very pleased with the ease of scheduling the appointment and no wait time when I arrived. Felicia discussed with me my concerns and addressed everything professionally and politely! I was well taken care of!
All the staff was very friendly and Felicia did an excellent job explaining my peel to me and what to expect afterward. She texted me a few days later to see how I was doing which was very thoughtful
The clinical staff is excellent. My results were as expected. Love the new office.
Felt the procedure was too hurried and removing the hair on left hand was forgotten ubtil I complained it was burning too bad.
I've been having treatments done on my neck for months and am now at the stage where we are doing maintenance on an as needed basis. I was able to schedule for the next day and get in and out quickly, which is great given my schedule.
I would probably try more of your products and/or treatments but I feel they are extremely overpriced. 2 treatments from one patient have probably paid for your machine, I don't understand the need to charge such high prices. Also repeat customers should get some kind of substantial discount 50\% off to keep coming back. I believe if your prices were lower you'd sell alot more treatments therefore doubling your clientel.
Very professional staff and treatment. Pleased with results. Will definitely return with any other needs.
Tammy is so nice & approachable. Receiving a treatment from her is like receiving a treatment from a long time friend. She is very knowledgeable & great at what she does!
She answered all of my questions, was very knowledgeable in explaining the process. I knew what to expect in days to come. I would have been very concerned about what I saw during my healing process, but I was told what to expect. I am very pleased with my results and overall experience.
No wait time. Staff are super nice and friendly answer all my questions
Tammy is amazing! She is so personable that you feel so at ease during your procedures with her. She is knowledgeable & so very quick. She also has a way of always managing to get me to do something else without it feeling like she's selling me something. I trust her & if she says I need it or I should do it I'm going to listen & do it:) I love every experience I've had at SSA. Every person you come in contact with is so nice & makes you feel so welcome. If I needed a job I would want to work along side all your fabulous employees!!!!!:-)
I am so impressed with the facilities and staff at SSA. I hope to see them again!
I have used other laser facilities for hair removal with little results for the price that was paid. I noticed results with in 2 treatments
I can't schedule appt. If I have to change I leave a message and never get a call back.
The veins did not go away and it was a lot of money. I was advised to do injections somewhere else but I invested $ and didn't get the results I payed for.
Yes I was highly satisfied with my experience and the out come.
I was very happy with the results. The facility is gorgeous and clean. I enjoyed my experience.
Felicia was thorough with the procedure and professional.
The IPL procedure greatly exceeded my expectations after only one visit. The redness of my skin was greatly reduced. My opinion is that it took me back about 15 years in terms of redness issues from rosacea. I was also treated for sun spots on my face as well as my hands. That took a little longer to show results and then the brown spots simply started to flake off. No more premature old lady hands! The aesthetician prepared me for what to expect during and after the procedure. I chose to go with this practice because I also felt more comfortable with the level of training and oversight.
The office was clean, efficient and the staff were all very professional.
Tammy is terrific and always squeezes me in when I am in town. I live in Chicago now, but still prefer her to do my botox. She is lovely and so knowledgable.
Tammy is very knowledgable and helps during the procedures. She answers questions and talks to you to distract you. Dr Nease pops in and answers questions. I feel very comfortable.
walked in and received consult and procedure on same day.
The professionalism of the staff and the time Tammy took to educated me on skin care
Tammy is wonderful with laser hair removal with a caring attitude!
Felicia's professionalism, experience and knowledge. Her informing me what to expect and cost. The work she has done is outstanding. My results are better than expected. I will never go to anyone else. She has made me a customer for life.
professional operation from beginning to end
This was a second visit. 1st visit saw results but after this treatment felt I took a step back. Also some of the hair along my hairline was burned off. I could smell it during the treatment but did not realize it until I got home. This did not happen on my first visit.
Great staff and Tammy is wonderful
Tammy is always professional and courteous.
Felicia is very patient and understanding. She makes the experience more tolerable because she doesn't get impatient when I need her to stop due to the pain.
Tammy very knowledgeable and sweet. I also saw Dr Nease for follow up appointment after surgery. His nurses are the best, made me so comfortable before surgery and so gentle removing sutures today. Doctor Nease very informative, sweet and caring. Within two weeks of our consult I scheduled surgery for face lift, CO2 lazer and fat injection. Had surgery last Tuesday and can't wait to see end results. As I was leaving building, a lady stopped me in lobby, she was considering cosmetic options and surgeons. Have a feeling she will be scheduling a procedure soon with Dr Nease. Facility and surgery center beautiful.
Tammy took me back as soon as I got there. She is very knowledgeable and answered all of my questions and addressed all of my concerns.
I feel the removal of age spots isn't consistent with the materials presented.
Tammy is very patient and giv s me a break when needed. The laser can be painful but she is very understanding. Also all the office staff is attentive and kind.
I appreciated the warning and extra precautions to make the painful part of the procedure less painful Tammy is a pleasure to work with.
I was able to book an appointment the next day after discussing it with Dr. Deal. I appreciate the staff fitting me in before my trip. Felicia was very attentive and answered all my questions. Dermapen requires multiple visits so I'm still anxious to see the results I should be able to get.
I've been going to southern surgical arts since it was magnolia med spa... I've NEVER been disappointed with a service that I've gotten from there....I had good results & another appt coming up in jan
Felicia is very knowledgeable in her field. She not only shares her knowledge with her clients she is willing to answer questions and explain things as she works. I've been to many Aestheticians and left with very little knowledge or understanding of what I was having done. Not so with Felicia, she explains her procedures and tells you the truth about what you need or what you don't need. She isn't just about selling products or procedures to her advantage. I truly feel that she is working for her clients and has their interest and needs at heart. A very professional and talented Aesthetician! I give her high marks and would recommend her services.
the hair removal really worked. after one treatment I can tell ahuge difference. The office was very modern, clean and the staff very pleasant and professional.
Tammy is very professional and knowledgeable and veryconcerned with her patient's comfort. I only rated the procedure as satisfied as the results are not immediate.
The results were impressive, especially after having dozens of high quality peels.
Everyone is always friendly and takes good care of me. I look forward to appointments. Professional and great at what they do!
The experience and results were as I expected, and the provider was excellent.
Everyone in this office is a joy to deal with, that is why I keep coming back.
Tammy is very good at what she does and puts me at ease with a painful laser hair removal procedure
Staff were very friendly and accommodating. Friendly service with a smile from everyone. Tammy made me feel comfortable and understood my personal needs due to hormonal issues. I was more satisfied than I rhought I would be. Im also very happy that you offer a wide range of services. I will keep coming for my treatments and other services im interested in as well in the very near future.
Knowledgable staff, great 1st experience !
Very knowledgeable staff. Excellent service. Good results.
I have had several laser services done from other providers, spent countless hours and $$$$ and not had the results I've had with Southern Surgical Arts
The staff was create, the process was done with explanation so I knew what to expect - and it seemed like you staff care about me getting good results.
Ease of procedure and knowledge of Tammy. She made me feel relaxed and comfortable and explained all of what she did.
Everything went as planned
Always feels like I am visiting friends when I am in the office...
My reason for the visit is light facial age spots. The brochure testimonials demonstrated age spots far darker than mine which were removed with one treatment. My most prominent age spots are still visible. I expressed this concern and was told every skin is different and that maybe the intensity could have been set higher. While all skin is different the brochure and reality differ too dramatically. If the setting could be set "higher", I would have preferred one effective treatment. It leads me to question if lower settings are used to result in additional appointments/treatments. I have set a follow up treatment and will continue this conversation to determine future visits.
Tammy was very informative about the procedure and she made me very comfortable while it was in process. The results won't be visable for about 90 days, but I feel that it will be a wonderful success.
Great service from the women who worked at the desk to the doctors and nurses who worked in the back that made sure I was able to receive my laser treatment with my conditions and they made me feel comfortable. Everyone does there job very well.
the office staff was very friendly and helpfull. The Laser Hair removal work and I will be seceduling anonther visit soon. I left very satisfied and excited; can't wait to return.
I arrived on time and was immediately ushered into the laser treatment room. The staff was kind and helpful.
Results pretty much matched what was described to me.
they help me , and they was so kind , they know what I need and to make me bratty
Scheduling is easy. I don't have to wait long for the procedure once I'm there, and the procedure itself only takes a couple minutes.
The whole experience was great.
Too expensive for the amount of times I've been and not the results expected.
The team at southern surgical arts is among the best.
Quick, efficient and well explained
She was really nice but didn't explain anything. I had to ask how the laser worked, if I would be red after, if it was going to be painful and how many treatments were required. It also did not remove all the hair. I'd say it took off about 60\% of the hair and if that's normal, great, but just wanted to let you know. I will definitely book all 6 remaining treatments but might use the other lady next time. I've heard great things about her.
Tammy makes you feel very comfortable and relaxed during laser treatments. I had hair removal and I'm extremely shy in that capacity, but her confidence and friendly manner make all the difference!
Felicia takes a lot of time to answer questions and make sure you're comfortable.
Tammy was very knowledgable and easy to talk to. She was professional and tried to make the procedure as comfortable as possible.
Because of the one on one treatment, understanding my needs, answering my questions, making me feel special, welcomed and cared for. Taking the time to ask me if I'm okay during the procedure and giving me breaks when I needed it. I LOVE Southern Surgical and trust each one with my life. :)
Prior to my procedure the nurse took a lot of time to talk to me and answer any questions I had.
Some skin spots remained after treatment. ..staff was exceptionally great.
The office staff is very friendly. I felt that Felicia did a great job on my microdermabrasion and eyelash tint.
very effiiciently done. comfortable environment. no issues. great staff. always very helpful and responsive.
Tammy is very professional and polite. She does a very good job. She is detail
Expertise and professionalism of the provider. Efficentcy and friendliness of office staff. Beautiful and comfortable office.
The staff knew my name when I walked in and asked questions relative to my treatment. They also were able to suggest a new product, based on their recent training, that would help with my treatment.
Quick, easy, as painless as possible. Everyone was friendly and professional.
They are just nice and wonderful people
Great service...very knowledgeable. Satisfying results.
I feel comfortable with the staff with respect to their skill level and knowledge. They treat me well and I love the results.
Overall the treatments were not what i was expecting. I felt Felecia was very sweet and did everything great, but overall there were some mishaps along the way, not with felecia, but in general. The procedure was nothing like what i was expecting. I also felt like there wasnt a warm welcome when i was there. It seemed more like a hospital waiting room. Over all Felecia was great, but the treatments were not at all as i expected.
I love SSA. From my breast augmentation last year, I knew I could trust you all with my face! Your staff is wonderful and so eager to help in any way. Tammy was so helpful in helping me decide what I wanted/needed for my procedure. She was thorough in her explanation of the procedure and was open to answer any questions I might have
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