Doctor had great bedside manner, Nurse/MA Rachael was pleasant and always available.
The doctor spent a lot of time talking with me, not just about the surgery itself, but my mental and emotional status and my reasoning for why I would want to get this done. It made me so comfortable!
Love this place. Wonderful staff and experienced and highly skilled surgeon.
Every single person in that office was polite, welcoming and shared my enthusiasm about freshening up my appearance.
Everyone in the office was very nice. They made sure I was comfortable. Dr. Elluru explained everything in great detail so I would understand the procedure and the recovery. I never felt pressured by any of the staff in the office. All around it was a great experience.
From the moment I walked through the door to the scheduling and front desk staff all the way through Dr. Elluru and his assistant I felt comfortable and welcomed. I did not feel rushed I was able to ask any question and they made me really feel confident in the decision I was making. At no time was this meeting a sales meeting. It was about my needs and what my desire was and what I wanted my out come to look like and then he gave me very candid and honest opinion on what he could do for me making sure that I knew that this was something I had to do and decide on for myself that he wasn't going to try to sell me on his service. I appreciated every step of the process and I'm looking forward to my surgery
answered all questions honestly in a pleasant, professional manner
Dr. Elluru is extremely good at communication and collaboration. He was very honest and sensitive during my consultation. He gave me honest feedback on what services I would be a good candidate for with the best possible results. I was given ample information in writing about what to expect and how to prepare for my surgery. I was given instructions and information on how I could contribute to the best possible results. His office staff is amazing. He is your surgeon if you are considering elective services.
The doctor was nice and friendly, spoke compassionately and explained why this would not be a good surgery for me at the time.
I was happy with my care, with the friendliness of staff and doctor, plus the Dr. Elluru's great surgical skills. In addition, I am very pleased with my results.
Dr. Elluru is the best. He is the sweetest man sits down with you and lets you know everything to expect and is so very talented with his surgery skills. His assistant Rachel was just as kind and wonderful. I understood everything that I needed to know before I left there. I've had a previous surgery through this office and they were marvelous then as well.
Dr. Elluru and staff were very personable and very thorough in their discussion. They answered all questions completely and provided support for decision making without pressure.
The staff and Doctor Elluru have the best bedside manner, demeanor and approach. Not pushy nor suggestive other than to make sure you ask questions. I feel they help you self-direct, to be your own best advocate, by helping you understand rather than directing you to better line their wallets. In office and over the phone this is well worth highlighting as you don't see much of this anymore. Kudos to you and your team!!
They are always on top of things and the consultation they go over your surgery in detail to make sure they get you the results you are wanting.
Very personal consultation by doctor and nurses. Detailed description of procedure and potential procedures and great follow up both before and and after the procedure
Everyone was very kind and patient. The staff was very knowledgeable and Dr. Elluru was very honest and compassionate. Every visit I have had, has been such a wonderful experience.
Dr. Elluru and staff are very friendly and helpful! There was a bit of a mix up with scheduling of the procedure, but they fixed it right away. As far as the procedure and follow up, all has been great. I am still waiting for the final results of the rhinoplasty (there is still a fair amount of swelling and unevenness) but I was assured that it will just take more time. I just didn't realize it would take this long. I know they mentioned that it could take several months for the final result, but I think it would have been helpful if this point was really emphasized so I would have been better prepared and not worry so much about the slow healing process. Anyway, I am being patient and I am generally very happy with the results so far.
Dr. Elluru and his staff are exceptional at what they do.