The best thing about my treatment results was we both were on the same page and agreed together on what my next procedure would be. I chose highly satisfied because Taylor listen to what I had to say and then did her treatment plan based on my answer to her questions. I really respect her for that.
Conversations with Taylor are very informative and not a one-way street. She is a good listener and filled me in on the alternatives available at the end of physical therapy if I continued to have problems. I will now be much more relaxed about physical therapy. My overall impression is that I am receiving excellent, individualized and thorough care. I am most impressed by the courtesy and professionalism of the staff in how I am treated.
Seen within 5 minutes of arriving. Took x-rays and saw PA. Taylor spent time talking about my concerns with swelling and alleviated my fears. Confirmed that I'm progressing well 2 weeks post surgery.
Taken into room within reason. Questions answered sufficiently. Performed quickly and efficiently.
Very little wait time-very thorough discussion regarding right knee-Taylor was very informative and gave me the gel shot. A caring and competent PA-C.
I got told that I could start slowly not use the brace I was given. So, that made me very happy, but also because the appointment went well.
I have been seeing Kristin for years but I was very happy with Taylor. She administered the injection without much pain. She was very personable and informative.
Ms. Kelly reviewed the xray and mri in detail with me. Provided a detailed description and final assessment of my condition. She answered all of my questions. She was patient and friendly. [Single best thing is...] The results! Ms Kelly indicated that no further medical treatment was necessary.
I was in and out with x-rays in under an hour. This office is spot on with customer service. Very pleased.
No issues. Everything went very smooth. The treatment I received seems to be working very well. I am very optimistic at this point.
Such a professional office. [Single best thing is...] Every one is so polite and understanding.
Office staff was helpful in scheduling my appointment and in greeting me when I arrived. The PA who saw me was direct and explained my condition and offered 2 ways to proceed
Staff was very poljte. Reasons for my problem was fully explained. What can be done about the problem was explained to my understanding. No additional pain was felt.
Little wait time and the PA took the time to go over all of my questions and concerns.
I waited one hour in the lobby and 30 minutes in the room. I was told they were expecting me.
The front desk ran like a well oiled machine. Personable and efficient! Pleasant and friendly atmosphere, no wait time in the room, x-ray techs were great, complete explanation of x-rays but the most important part...painless injection! All with a course of action going forward.
