Taylor Kelley, PA-C

She was very patient with me and answered all of my questions with reasonable and intelligent answers. Not one of the questions that I asked stumped her.

01/02/2021

I was happy to get in on such short notice.

12/31/2020

Pleasant and informative.

12/31/2020

The PA (Taylor Kelley) was knowledgeable, professional and courteous. She explained things well.

11/17/2020

She had x-rays done. Took time to look at them before diagnosing what she thought was wrong. Recommended therapy to see if it would help, before trying anything else.

11/13/2020

[Highly satisfied] because she was very nice and she made me feel comfortable.

11/08/2020

Taylor gave me options and I chose what was best for me. She is friendly and professional.

11/02/2020

Quick wait time. Taylor was very informative and answered all my questions thoroughly.

10/25/2020

Shoulder Arthroscopy

They were very helpful making sure my post op surgery was going well and stitches healed.

10/22/2020

Hip Arthroscopy

Always an excellent experience. They always take the necessary time to talk and explain the procedures performed and really provide ease of mind!

10/21/2020

Fractures

Communicated well after surgery, I was in a lot of pain and medications were adjusted which helped a lot. Follow up and stitch removal all went excellent.

10/21/2020

Thorough, to the point and conversation was plain and simple, not medicaleez.

10/12/2020

Taylor was great, and the cortisone shot for my trochanteric bursitis was perfectly placed. Feel 100% better!

10/11/2020

When someone cares to take the time to talk over my issue it makes me highly satisfied.

10/11/2020

I was scheduled for an x-ray in Glastonbury.

10/07/2020

Professional, on track with information, shared options for treatment.

10/03/2020

Taylor answered all my questions, was thorough, gentle and caring.

09/28/2020

Short wait; Taylor removed bandage; talked about the procedure, my condition, wound eval. She Was great; caring and knowledgeable.

09/25/2020

Meniscus Repair

09/21/2020

dr bissell and his PA are both very professional and knowledgeable, great experience each visit. they make you feel at ease.

09/21/2020

Help with my pain

08/25/2020

Very Attentive

08/10/2020

They have always been professional and kind. I always felt comfortable even tho when i leave i know Im going to come out with double knee shots! I had a new dr because my usual one is out on maternity leave. Many blessings on her new addition! [Single best thing is...] The way they listen and how attentive they are to you.

07/02/2020

Information sharing eased my concerns.

06/24/2020

On time and a shot to ease in left shoulder.

05/18/2020

They brought me right in. Everyone I saw was very kind and patient with me as I discussed some concerns that I had which helped put me at ease. I did not get sick from the anesthesia which was my biggest fear.

05/11/2020

Very kind. Prompt service.

05/11/2020

My first telemedicine appointment. Easy to use. Taylor was professional, as always, and all questions were answered.

04/01/2020

I received a detailed explanation of where I was in the treatment plan and what the expected outcomes would likely be with continued therapy. The option was also open for further assessment if my outcomes were less than desired.

04/01/2020

All workers curious & helpful. [Single best thing is...] Relieved my pain.

03/29/2020

She answered all of my questions and presented all of future options to me. [Single best thing is...] Detailed explanations of all procedures.

03/28/2020

waisted no time. I was in for a cortazone shot and out quickly. She was realy good about giving the shot to one who does not do well with needles. [Single best thing is...] She could relate with my fear of needles.

03/25/2020

They were concerned about the pain I was in and most of all concerned about me. [Single best thing is...] They recognize the problem and they have a solution.

03/23/2020

Cortisone Injections

Courteous, efficient, explained what was being done and how it would be done. In and out in 15 - 20 minutes.

03/18/2020

Taylor took the time to explain what my surgery included, what was done and how it was done.

03/18/2020

Front desk was very helpful. Taylor was on time, calm, and put my mind at ease.

03/18/2020

Everyone was helpful and had a wonderful caring attitude. Easy to understand diagnosis and treatment.

03/18/2020

Office visit was on time as was Taylor

03/17/2020

Very helpful.

03/17/2020

She was competent and easy to deal with.

03/16/2020

All questions I posed were answered.

03/15/2020

Respectful, caring, very descriptive information, listen well and treated with care. [Single best thing is...] The care she provided me during the rx was excellent

03/15/2020

She was good about dealing with someone who has a fear of needles.

03/13/2020

Answered all questions and took time to explain what was going to happen during operation and after.

03/13/2020

The office staff was friendly and accommodating. Taylor was thorough and clear. [Single best thing is] understanding next steps.

03/10/2020

The staff is very friendly and professional.

03/09/2020

Post op visit. Provider was on time. All employees that I had contact with were professional. [Single best thing is...] Compassion of providers.

03/09/2020

Was able to been seen very quickly and X-ray on sight! Taylor knew her stuff and made me feel confident in the recommended treatment path! [Single best thing is...] Full treatment in one site in a timely manner

03/09/2020

Yes I was [highly satisfied]

03/09/2020

All staff was pleasant. My cortisone shot helped sooo much!

03/09/2020

Office was able to see me within a day of my call, addressed my needs, and gave me options for care.

03/09/2020

Time, comfort, and care explained to be understood. [Single best thing is...] professionalism.

03/08/2020

Service was great. The receptionist and PA were very personable and attentive. I'm petrified of needles and had a cortisone shot. They did everything to make me comfortable. I don't think the cortisone was as effective as I had hoped, but they made sure I was comfortable enough to get the shot.

03/06/2020

Taylor is very helpful and nice.

03/01/2020

Attentive to the questions asked.

03/01/2020

[Single best thing is...] I am walking! On time, professional.

02/28/2020

[Single best thing is...] I did not need surgery! Short wait in the waiting room, friendly staff and knowledgeable PA

02/27/2020

On time, friendly staff. Left feeling questions were answered. [Single best thing is...] Efficiency and teamwork.

02/27/2020

I was able to get answers to questions I had about my surgery as there was additional damage to my shoulder discovered during the actual surgery.

02/27/2020

quick appointment, very in-depth.

02/26/2020

[Single best thing is...] compassion of the doctor. didn't have to wait long. Doctor was nice

02/24/2020

The best thing about my treatment results was we both were on the same page and agreed together on what my next procedure would be. I chose highly satisfied because Taylor listen to what I had to say and then did her treatment plan based on my answer to her questions. I really respect her for that.

02/24/2020

Conversations with Taylor are very informative and not a one-way street. She is a good listener and filled me in on the alternatives available at the end of physical therapy if I continued to have problems. I will now be much more relaxed about physical therapy. My overall impression is that I am receiving excellent, individualized and thorough care. I am most impressed by the courtesy and professionalism of the staff in how I am treated.

01/11/2020

Seen within 5 minutes of arriving. Took x-rays and saw PA. Taylor spent time talking about my concerns with swelling and alleviated my fears. Confirmed that I'm progressing well 2 weeks post surgery.

01/10/2020

Friendly staff. Timeliness and follow up.

01/10/2020

Taken into room within reason. Questions answered sufficiently. Performed quickly and efficiently.

01/08/2020

Very little wait time-very thorough discussion regarding right knee-Taylor was very informative and gave me the gel shot. A caring and competent PA-C.

01/07/2020

I got told that I could start slowly not use the brace I was given. So, that made me very happy, but also because the appointment went well.

01/06/2020

always professional

01/02/2020

I have been seeing Kristin for years but I was very happy with Taylor. She administered the injection without much pain. She was very personable and informative.

12/27/2019

Ms. Kelly reviewed the xray and mri in detail with me. Provided a detailed description and final assessment of my condition. She answered all of my questions. She was patient and friendly. [Single best thing is...] The results! Ms Kelly indicated that no further medical treatment was necessary.

12/24/2019

I was in and out with x-rays in under an hour. This office is spot on with customer service. Very pleased.

12/23/2019

No issues. Everything went very smooth. The treatment I received seems to be working very well. I am very optimistic at this point.

12/20/2019

Such a professional office. [Single best thing is...] Every one is so polite and understanding.

12/12/2019

on time

12/10/2019

Office staff was helpful in scheduling my appointment and in greeting me when I arrived. The PA who saw me was direct and explained my condition and offered 2 ways to proceed

12/10/2019

Staff was very poljte. Reasons for my problem was fully explained. What can be done about the problem was explained to my understanding. No additional pain was felt.

12/05/2019

Little wait time and the PA took the time to go over all of my questions and concerns.

11/27/2019

I waited one hour in the lobby and 30 minutes in the room. I was told they were expecting me.

11/26/2019

The front desk ran like a well oiled machine. Personable and efficient! Pleasant and friendly atmosphere, no wait time in the room, x-ray techs were great, complete explanation of x-rays but the most important part...painless injection! All with a course of action going forward.

11/25/2019

Friendly folk

11/25/2019

The wait time and accessibility was perfect. Taylor was very personable and thorough.

11/25/2019

I brought the wrong x-rays to the visit and I was rescheduled later the same day. I appreciate that. The PA explained in detail what she saw in the x-rays and her recommendations for moving forward.

11/22/2019

Good information and very well explained to someone who doesn't understand the bones and structure of the foot.

11/18/2019

Everyone is so nice and professional.

11/18/2019

Easy location to reach. Easy in and out for what I needed. Taylor Kelley was easygoing and pleasant. Very efficient.

11/15/2019

Never got real direction on pain management or how to care for my injury

11/15/2019

Very pleasant and easy to talk to and understand.

11/14/2019

Taylor was excellent!

11/12/2019

Good service

11/05/2019

Taylor - caring!

11/04/2019

my pain was relieved as a result of the injection

11/04/2019

Good friendly and thorough care.

11/04/2019

Professional staff. Did not have to wait.

11/02/2019

They are always great right from reception to end of visit. Never have to wait too long.

10/28/2019

Taylor is up front, factual and very good with patient interaction. The shots are starting to work.

10/23/2019

Very Helpful, explains everything, and searches for answers...and is very nice!

10/22/2019

Medial Collateral Ligament (MCL) Repair

We arrived on time for our appointment and were taken in promptly. Once x-rays were taken, there was no wait before Taylor came in. She was extremely patient and explained exactly what my condition was.

10/22/2019

Taylor is very knowledgeable and truly cared in my next stages of recovery. Dr. Bissel and his team did a great job from start to finish and I am completely out of pain and at 90% after only 3 1/2 weeks after surgery.

10/18/2019

Very little wait time, my injury was explained well to me, and everyone that I encountered was professional. [Single best thing is...] my confidence in the providers at your practice. This time, as with every time I need to see a provider at this practice, I know I am getting the best care possible.

09/04/2019

Pleased to know that from first visit she is looking for problem and solution to it. Didn't feel rushed through visit as technicians took the time to ask questions rather than just a "robotic" testing

09/03/2019

The X-rays were taken on right hand. My right hand little finger catches in the closed position at night when I relaxed and sleeping. She explained 3 options and I choose the 1st option of taping 2 fingers together during the night. 2nd option was a shot and 3rd was surgery. I didn't think the finger was bad enough for the other 2 options at this point.

08/17/2019

Very professional and friendly. [Single best thing is...] Explanation of procedures and to follow up if the first didn't work.

08/14/2019

An x-ray was taken, an evaluation done

08/13/2019

Very professional. Well informed.

07/22/2019

MRI results were read to me. Taylor is very pleasant and professional.

07/21/2019

Excellent service, nice people.

07/17/2019

PA really listened

07/17/2019

Taylor was very kind and concerned about my shoulder problem. She took alot of time to re-examine me, go over my MRI report, look at the MRI image and discuss her findings with me. She then discussed what she felt would be the next best steps for treatment.

07/01/2019

Taylor listened to my concerns and articulated next steps.

06/28/2019

I appreciated the professional demeanor of the staff & their attentive manner. I liked being able to visualize the radiographs while things were explained. I also liked that there was a short wait in the exam room but, I didn't feel rushed during the appointment.

06/16/2019

Always very friendly and helpful. Crystal is awesome

05/31/2019

Shoulder Arthroscopy

05/23/2019

Taylor made me feel valued, she is very compassionate and listened to my concerns and made me feel like I was finally at the right place. I have been dealing with my shoulder pain for 6 months now and it just keeps getting worse. My Primary sent me to an Orthopedic Office prior to this that, unbeknownst to me, didn't have the specialist on staff that could help me. I didn't even find that our until going through 6 weeks of physical therapy and a cortisone injection. I was very disappointed and ready to break. The other Orthopedic office told me there was nothing more they could do and that I should just get another cortisone shot. She said that Surgery wasn't even an option. I asked to be referred to an Orthopedic Surgeon and the other PA argued that nothing could be done. I was so happy when Taylor said they could take care of me. She explained to me they had a Patch they could insert during surgery that could help my rotator cuff regenerate .

05/22/2019

On time. Taylor knew her stuff.

05/16/2019

Listened to my concerns and gave me good answers and advice.

05/15/2019

Her knowledge and care provided.

05/15/2019

She was prompt. She was friendly. She explained what she was doing. When the procedure didn't go as expected, she explained why and what she was doing as next step.

05/14/2019

Taylor was highly knowledgeable and competent. She explained things openly and clearly ... excellent communication skills. She is a very highly qualified individual for the position she has.

05/10/2019

Because she didn't dismiss me. She listened.

05/10/2019

Taylor was both knowledgeable and attentive. She was thorough with the exam and I never felt she was rushing to get to the next patient. She was clear with her diagnosis and what treatment options were available.

05/10/2019