Dr. Chen and all office staff were very efficient. I felt very comfortable, listened to, & received the help I was needing.
I liked the doctor, he was informative and helpful in resolving my medical issue.
Dr Chen took the time to answer all of my questions. Medical appointments make me anxious but he has a very calming manner which I appreciate.
Friendly and professional.
Dr. Chen is timely, professional and knowledgeable. He is also personable and instills a high level of trust.
I was satisfied with Dr. Chen when he finally entered the room after sitting there for 30-40 mins. The wait was ridiculous!!! The appointment was maybe 10 minutes long, the wait for him was at least 30 mins. He explained why the standard is to have a pap smear done every three years instead of every year at my age. I appreciate Dr. Chen, I didn't appreciate the wait.
Satisfied with interaction with Doctor's portion of visit...not with the others.
On time and all were very professional.
Friendly staff. Knowledgeable nurses. Dr. Chen always makes me feel calm and comfortable.
Dr. Chen was friendly, knowledgeable and professional. He is gathering all of the data required to make the best recommendation for my issue.
Dr. Chen was very thorough and answered all my questions.
Dr. Chen is so kind, patient and very informative. My baby was born a month early, Dr. Nelson delivered my little one (she was the doctor on call she is wonderful and amazing as well) he took the time to visit me and my baby in the NICU. I got so happy to see you Dr. Chen, I greatly appreciated your visit. You truly care about your patients. Thank you! <3
Dr. Chen gave great information and answered all of my questions.
The appointment was quick. Great bedside manor and information provided was thoroughly explained.
I only waited for about 10 minutes. The doctor answered my questions.
Dr. Chen is a great doctor. Is patient, caring and understanding. He's very nice and great at explaining things. The office staff and MA are also very nice.
Went into the office unsure and slightly afraid and was put at ease with all information.
This doctor is my favorite out of the ones I have experienced at Genesis so far. He always knows how to explain everything in multiple ways so I leave knowing exactly what is going on. Also, he noticed I did not have the right amount of appointments scheduled and made sure to talk with the receptionist with me so I could be seen the following week as well.
Doctor Chen had great bedside manners and appears to really care.