Time taken to answer questions
She was very bothered by my questions, it seem like she was in a hurry most of the time.
Dr. Warner has been my doctor for 11 years. She takes her time and explains things well. She makes you feel at ease, even during the uncomfortable appointments.
Dr. Stevens and her staff were kind, professional, and caring. They were well organized and followed up with me after my appointment.
Appointment occurred on time. Staff was friendly and efficient at check-in and check-out. Dr. Laird is very professional, yet very friendly, caring and that helps me feel more comfortable during the procedure.
Erin was very nice, quick and efficient
Really liked the doctor and the staff
Dr Schneider is awesome and always on time. She listens and answers questions I have. Very personable as well.
Dr Chen educated me more about my particular issue and came up with a variety of solutions to manage my problem
Dr Chen is a wonderful person and great at what he does.
Great staff quick and on time to get me in for my appointment.
Everyone was very friendly and the visit wasn't rushed.
The NP was very thorough. She's really doing very she can to try and figure out what's wrong with me.
She was prompt and answered all the questions I had.
Dr. Victoria Fewell, is a new doctor to me and I immediately felt so comfortable with her and she takes time to listen, is very interested in how you feel, and care. She is a 5 STAR.
Provider does not have the best bedside manner. She was unable to confirm a cause for my issue and was rather dismissive.
Dr. Laird is exceptional and kind. I appreciated her.
Everyone was very friendly and helpful, and I hardly waited at all for the doctor. Very prompt office!
Dr. Nelson is the best. She is easy to talk to.
Wonderful staff, always feel so welcomed during every appointment.
I love Dr. Laird, she truly understands what all women are going thru.
She was patient. It wasn't rushed. She was comforting to someone that has anxiety & has been traumatized by prior OBGYN providers.
She was very friendly, professional, and on time. Thank you!
Got in within 10 minuets of arrival. Doctor was very attentive.
She seemed like she was in a hurry, I had to stop her twice from walking out of the room to ask questions.
Dr. Eisenberg has an excellent bedside manner; very pleasant and open to discussing any questions I might have. The stuff is also courteous and friendly.
Short wait, friendly and intelligent assistant, doctor was friendly, open, and interested in my particular issues and she offered solutions. She was competent and clear and i felt very good about the visit.
As always Dr. Eisenberg and staff are efficient and put me at ease
Dr. Laird is always so kind, knowledgeable, and professional in addressing any issue.
I felt ignored and left with no form of a response or advice from her after explaining my issues.
Love Dr Nelson. Staff were professional and helpful.
She was kind, caring, listened well, and helped me to feel comfortable.
Valerie did a great job at making me feel comfortable. She was able to answer all my questions and provided great advice. Valerie provided me with tools to give me peace of mind.
Kind and thoughtful as well as informative
I asked questions and received answers that I was confident in.
Dr. Warner answered all my questions and took as much time as I needed. She was very easy to talk with.
Doctor was very thorough and put me at ease. Staff were very friendly and professional.
The office itself is always well taken care of and the staff are friendly and efficient. Dr. Walker is so patient with all of my questions and always puts my mind at ease with her friendly manners and excellent knowledge.
Prompt service, and thorough questions and information about contraception options post baby.
Minimal waiting time. Physician spent time answering all my questions and addressed concerns. Never felt rushed.
Staff was friendly. Dr Stevens was professional and efficient
Dr. Stevens has a great bedside manner. She makes me feel comfortable.
On time and explained in detail what to expect.
Office was running on time. Friendly staff.
With my history, I didn't think I would make it to 36 weeks pregnant. With his care, attention, and compassion for health care he has been able to put me at ease with my fears and anxiety. He is a great doctor, highly recommend!! And my husband is jealous because Dr. Eisenberg is OBGYN and not a primary care so my husband can't see him.
I like Erin is she easy to talk to and doesn't brush off my concerns.
It was very quick and even though I was nervous, Dr. Walker made me feel at ease. She made the check up very easy.
Martha answered my questions. Made me feel at ease.
Erin was great! Explained and answered my questions very well.
I was a little nervous about getting my nexplanon removed and Erin made me feel so calm. She spoke to me every step and just all around makes you feel comfortable.
Anna is the best !! Wish I had seen her before I agreed to Ighani!! Ighani is the worst!!Anna treats you like a real woman, Ighani treated me like a piece of garbage that didn't matter - runs you through the office like a cow, and can't spend any time explaining anything to you. 3 minutes with you is max, less than that is better!!
Dr was too quick to ask any questions. I was only able to hear the babies heart beat for less than 30 seconds. Would like more one on one time with dr.
I was satisfied with the care I receive from my Dr. (Laird). She spends time listening/asking questions and makes sure that when I leave there is NOTHING I am confused about. She ALWAYS says, "If you need anything, call me". I live 40 min away from this location and I have ZERO problems making the commute to see her.
Dr. E was kind and humorous in addressing my anxiety about the procedure.
Everyone wore a mask and stayed their distance, they were pleasant. Doctor was prompt . visit went quickly.
Dr. Eisenberg is very professional, takes time in explaining the consult/procedure; he listens and shows concern for his patients; I don't feel like I'm just "another patient".
Dr. Chen has been my doctor for over 15 years. He's always friendly, professional, and answers my concerns and questions.
Dr. Warner is a compassionate and caring provider. Very professional with a personal touch. Did not feel rushed.
The doctor is always direct and I like that.
Everyone is super friendly and Dr. Chen is wonderful!
Dr. Walker was very compassionate and informative about my cancer biopsy and sent me on to an oncologist.
Dr. Warner was very thorough. She allowed time for questions and answered very clearly. She is very personable and caring.
The lady at the front desk was fantastic...made me feel welcomed and that I belonged there! The nurse was also welcoming and understood my questions. Dr. Laird...top notch!
I was refered to this office due to heavy bleeding and cramps. The nurse practitioner had an ultrasound done and changed out my IUD. The ultrasound had noted concerns, I informed the nurse practitioner in my first appointment that I had an irregular pap previously during the first appointment but I don't feel they did a new pap though it was supposed to happen during the iud change. So the doctor went over results and a treatment based solely on my ultrasound. The IUD change was so painful and I bled all over so I didn't want to bring up the pap at that time. But it concerns me as my last pap was over 18months ago. I was told to wait 6 months for the hormones from my iud to work. So I will wait but I am debating seeking another office or at the very least specifying which person I see for consistency of care.
Erin answered my questions. Offered information I was not aware off and very informative.
Dr. Eisenberg listens to his patients, asks questions and asks his patients if they have questions. He is kind and cares about his patients.
Dr. Chen is very empathetic and caring. He is not satisfied with "good enough". I appreciate that he is always looking for the best solution for my issues.
Friendly and empathetic. Informed me instead of scold.
Dr. Laird is welcoming, calm, confident, and interested in what I have to say about my health and/or my concerns. The exam was expedient yet never rushed, which was a great relief to me. I feel secure talking with Dr. Laird about any health issues or questions I have. I find Dr. Laird to be a skilled and pleasant Doctor with a sharp mind.
Anna Nelson was great she listened carefully to all my questions and concerns. She has delivered 2 of my children she is great!
Dr. Chen listens to all your questions and is very kind
Dr. Martha Laird was thorough and explained what was going on in a manner that was easily understood.
Everyone is so nice and helpful. My last appointment I felt sick when I arrived and they immediately made a new appointment which was this one. It's a pleasant office to visit.
Dr Schnyder empathy, explains every condition and provide all her support makes you feel secure on her hands.
Staff is friendly and efficient. I did not have to wait long to see doctor
Dr. Walker made me feel very comfortable.
Dr Laird took as much time as was needed. She was the just the right amount of professional and personal. I look forward to continuing under her dare.
Happy with the speed of appointment and the ease in scheduling my very first mammogram.
I really had a good connection with my doctor. Always made my feel safe in both my pregnancies.
Staff was friendly, quick and appt on time. Doctor was very nice, gentle and comforting.
The staff was polite and I didn't have to wait long to be seen. My doctor was courteous and professional all the time.
Doctor was patient and answered all my questions.
Dr. Gillaspy is always so kind and professional.
Always a great experience.
Dr. Eisenberg is thorough and takes the time to answer fully any and all questions.
I was able to get appointments after my initial appointment quite quickly and got answers to my concerns. I've been seeing Dr. Warner for 15 plus years and she is excellent!!
Warm, friendly, professional and adequate time spent with me.
Dr. Chen answered my questions thoroughly and put me at ease.
Quick, considerate people. Thoroughness of the doctor.
Dr. Fewell is kind, compassionate, and she really listens to you when you have a problem. I've never felt more comfortable in a Doctor's office.
Dr. Laird is very caring doctor. She found quickly the help I needed. The best care that I can get!
Dr. Westerband is always kind answers my questions and listens if I have concerns.
Dr. Nelson was super helpful and provided the information I needed.
I love Dr. Gillaspy! She just keeps things so real and allows me to be honest and vulnerable.
Always good service.
Martha answered my questions and was very supported of my views. She was thoughtful and considerate of me.
She was incredibly kind and answered all my questions.
Dr. Warner is extremely knowledgeable and competent. She asked good questions, listened well, and was extremely personable.
Dr. Amy Schneider is an amazing doctor. I went to her for both of my pregnancies. Through the ups and downs of both, Dr. Schneider was gracious, helpful and knowledgeable.
Staff and doctors excellent!
Dr. Chen as well as the nurse and office staff were friendly, helpful and very professional.
The professionalism of staff and long-standing relationship with Dr. Laird.
Staff was organized and welcoming. Dr. Chin's teaching was great and he was very patient; he spent extra time with an interpreter to make sure that everything was clear.
The doctor took her time to talk to me and attend to my concerns and questions.
Office is welcoming and professional.
I had reached out to the MA with some symptoms I was experiencing. This being my first pregnancy I was concerned about the baby. They got me right in and put my mind at ease. I really appreciate them understanding my concern and not making me feel like my feelings were invalid.
Very efficient office. Everyone very friendly and professional.
Personable staff, excellent customer service, fabulous MD.
I like Dr. Warner. She takes her time with me and answers my questions and concerns.
Dr. Warner is very attentive and carrying. She truly WANTS to help.
Dr. Laird was new to me, having been a patient of Dr. Kahler. I really really liked my new Dr.
Office staff and physician always very professional and thorough
Dr. Chen is fantastic at listening, answering questions, and explaining. His support staff is friendly and a pleasure to work with.
Everyone is very friendly and welcoming.
Dr. Fewell is a great doctor. She really cares and makes sure my medical issues are addressed.
Dr. Warner has always been a dr that brings me peace and clarity during my pregnancy! With it being my first baby, I have had many questions and unknowns, and she took time every appointment to address them. She also checked in on the reoccurring concerns I had at following appointments. Her demeanor is calm, kind and collective. All reassuring qualities for your dr. to have! I never once questioned what she said because you could tell she was seasoned and knew what she was talking about, but also because she really cared about me and my baby. I was sad to find out I will only see her one more time for my postpartum checkup and then yearly! I really enjoyed her as a dr and wish she could be my general dr moving forward!!
Dr. Laird is very approachable and easy to talk with and listens. Love that!
Dr. Laird was very thorough and had reviewed my record before she saw me. Was very impressed with her, very easy to talk to and very personable.
Dr. Chen is the best doctor ever. He listens, helps, is patient, knowledgeable and great at what he does.
Staff are very welcoming with great attitude anytime I visit. My provider is amazing! She is a great listener and truly cares for her patients.
I was seen on time. The front office staff was polite and helpful. Dr. Eisenberg was attentive and personable and addressed my concerns.
Dr. Laird is amazing and very highly skilled.
She is very helpful and informative
Dr. Victor Chen was a great doctor,he made me feel very comfortable . I was going through a sad time I lost my baby and he went the extra mile to help me get through it the best way I could. I would recommend him to everyone, awesome Doctor!.
Always a professional informing and caring doctor
Clean office, friendly desk clerks and nurses
My first time with Dr. Laird. She was great!
The office is very clean and professional. Staff is friendly and welcoming.
I did not experience any problems from the time I checked-in until I left. Front desk staff helpful and professional. Dr. Laird, excellent physician, honest and very knowledgeable in her field.
My appointment was cancelled twice prior to this visit, but in the end, I loved this office and this doctor.
[Highly satisfied with] The professionalism from the entire staff.
The doctor was extremely patient with me.
Everyone was so nice and friendly! The receptionist and the nurses/techs and Dr. Stevens was awesome! She's friendly and thorough. Great doctor!
Dr. Eisenberg always makes me feel very comfortable during my visits. He asks questions that make me think about other problems I might be having but had not considered talking to him about. He is very thorough and easygoing and explains things in an easily understood manner.
[Highly satisfied with] Dr. Laird and staff.
Dr. Eisenberg and his staff are always courteous. He is always patient to answer any questions I have.
I waited 15-20 minutes after my appointment time but that was okay. Staff a the front desk were friendly, I liked that I could fill out the questionnaire online before my visit, and I love my doctor, Dr. Nelson. Always friendly, takes time to listen, asks about me and my family, and is honest.
Dr. Westerband was kind and made me feel comfortable. She was knowledgeable and efficient as well.
Everyone was helpful and friendly. The process was easy, from scheduling the appts to checking in and out.
She was very thorough, answered all my questions.
Dr. Stevens was easy to talk to and listened to my concerns. I believe she helped me make the best decisions regarding my hormone replacement therapy with scheduled follow-ups. Her medical assistant was also very helpful and caring and I appreciated her prompt followups as well.
Cleanliness of facility and office, efficiency, short wait, friendly, courteous staff, adherence to mask and social distancing policy. No complaints or suggestions.
Dr. Chen listened to my concerns and gave me the information I needed to make decisions. I consider him the type of doctor who is knowledgeable and has good bedside manners. I highly recommend him.
Clean facility. Staff is very nice.
Doctor was very responsive and professional. The staff was courteous and efficient.
Pleasant staff and good visit with Dr. Chen.
Didn't have to wait long to be seen.
Dr. Eisenburg and his team are always very nice and helpful. They have excellent patient follow up.
I was seen right away. Everyone worked well together. Dr. and nurse were kind and professional.
Her staff and herself very professional. Thank you so much for all your help.
Very professional and courteous personnel, from beginning to end.
Nice setting, pleasant staff, on time and good provider.
Great bedside manner. Knowledgeable. Professional. Convenient.
Dr. Nelson always answers all of my questions and makes me feel comfortable.
I have been seeing Dr. Chen for almost 20 years and I feel very comfortable with him.
Efficient, friendly and organized.
Got there 5 min before appt. Got in a room fairly soon. No too much wait, 15 min.
Good protocols in place. Friendly helpful people.
Doctor Warner discussed testing that needed to be done before we could move onto procedures that could be options in the future. She listened to me and allowed me to ask as many questions as I saw fit. She took my concerns very seriously and spoke to me very directly, which I need from a health care provider.
Made comfortable from the moment I was greeted! Staff friendly and efficient. Dr. Laird! Well, what do you say about the best girlie doctor ever?! Dr. Laird is as professional and yet kind as they come.
They were able to fit me in quickly when I called about the problem I was having.
I didn't have to wait long and Dr. Laird listened and addressed my concerns.
Quick appointment and she worked the issue.
Doctor Laird was very patient, listened to my concerns and was very gentle in her examination.
Dr. Walker followed up with me after a hysterectomy. She is kind, gentle and knowledgeable.
I would have to say that I mentioned depression on my sign in notes and it was not even mentioned by the dr. I have to say that was surprising?
This visit was urgent to me and she was able to get me in right away/same day. Also, the time I was in the doctor's office was 75% faster than any other time I've ever been in my ob's.
I like my doctor and feel comfortable having her perform the exam.
The office wait time was short, and the time spent with the doctor was timely.
He is the highest caliber physician in the field. We are lucky he practices in Tucson.
Thanks to scheduler (Wendy I think) she got me into a cancelled slot within days.. And Dr Laird was excellent and gave me good direction to deal with my diagnosis.
Dr. Warner was thorough in answering my questions and most professional and courteous in every way!
The receptionist was very friendly and welcoming. Bonnie is always beyond helpful and very knowledgeable. Dr. Chen is hands down the best!
Dr. Eisenberg always explains everything clearly and answers any question I may have. This is my second pregnancy receiving care from him, and I would definitely recommend him!
The appointment went very quickly and the doctor was friendly and knowledgable.
Everyone was very professional and respectful.
Did not have to wait long and I like Dr. Laird.
Dr. Laird is wonderful. Compassionate, caring, takes her time, and knows how to listen.
[Highly satisfied] Because she took her time to explain the reasons why she wanted to treat me the way she intended to. Then she wrote everything down about what I should do and included extra info on my condition. And finally she gave me a tip on HOW to organize ALL of my doctors so I could remember what I discussed in my visits with them including Q's to be asked. The first thing I did after the appt was gather the materials I needed to do just that!!! Thank you Dr. Laird!
The office staff were efficient and friendly. Dr. Chen patiently listened and discussed in depth my post-op concerns. I left with all of my questions answered and I was given options for my future concerns. Very satisfied.
The office was clean, friendly and on schedule. The doctor immediately put me at ease with her kind and jovial approach. She put me at comfort right away. She also educated me on some medical concerns. I would be most happy to return to Dr. Laird and her office.
She was very caring about my various health issues and helped me feel comfortable.
He is always so kind and gives me all the information I need, ready with answers to all my questions. Very personable and I feel very comfortable there.
Dr. E is always straight and to the point which I love but also balances it really well with great bedside manner and patient care.
I'm always amazed how much Dr. Gillaspy remembers about me. She types in her notes without breaking eye contact; she's thorough in her review of my record before even entering the exam room.
Dr. Fewell was very professional and warm. I felt very comfortable with her.
Prompt services, friendly staff, Dr. Eisenberg is amazing.
Dr. Westerband was very kind and answered my questions.
Office staff and Dr. Warner are wonderful.
I went in so we can try to figure out what is wrong, or what it's not through the process of elimination. What I had started out as a U.T.I. which started on March 11th. The first round of antibiotics didn't seem to help, so my PCP prescribed another antibiotic. This, too, didn't clear things up. I was advised to see an urologist, but the female urologist they recommended was booked well into May. That office suggested I see a gynecologist to rule out any gynecological problems. After calling around, I was able to make an appointment with Dr. Westerband. What a disappointment! She didn't even examine me; she never even touched me! She said that she would not do an internal exam. Instead, she had me fill out a questionaire for I.C. and left the room. We she came back in, I said that I needed help with some of the questions. She ignored me, added up the (incomplete) total and said that I didn't have I.C. How would she or I know if I didn't complete the questionaire? During this visit, she asked in passing if I had vaginal dryness. I said that sometimes, but that my husband and I use KY jelly to alleviate the problem. She then "ran" with this and suggested I use vaginal estrogen suppositories every night for 2 weeks and then twice a week for several months...possibly much longer. I didn't go in for a vaginal dryness problem, yet I walked out with lots of samples and a prescription for Imvexxy. I wanted an internal exam to see if she could see or feel anything unusual or to rule things out. (Maybe we wouldn't have figured out what the problem was, but we should have been able to figure out what it wasn't...thus the process of elimination.) This visit was useless and a waste of my time and money!!!! : (
Concise information provided, options offered and Dr. Chen listened to my thoughts and concerns.
Dr. Warner was not only understanding, but kind. I wholeheartedly trust her with my health. She pulled me out of a dark place when I needed a full hysterectomy after two miscarriages. I would highly recommend her if you need a compassionate doctor.
The office staff was very friendly and efficient. Dr. Walker was very knowledgeable. She took her time with me and explained everything very well.
He is patient and kind and informative. Always makes me feel important and not just like the next patient on the list to get through. I'm very thankful for him.
Friendly atmosphere and I am very comfortable talking to Dr. Victor Chen, he's so kind and seems genuinely concerned in solving a problem.
Dr. Walker is amazing - knowledgeable, on-point, efficient. She is literally the best ob/gyn I've ever had.
Dr Nelson was very kind and caring and understanding. She gave me a Pap smear during the exam to save me from another appointment. She seemed very knowledgeable and I trusted her.
I felt very comfortable with the doctor to bring up issues that I've been having with monthly cycles and hormones. She didn't make me feel bad for not having a check up in several years and gave me several options to deal with my issues.
Dr. Laird is very knowledgeable and truly cares about my health and welfare. She is the best!
Dr. Nelson is very personable, she knows her patients very well. The other staff is also very friendly.
The system is very organized and I love Dr. Walker. She explains well and is very friendly.
Everyone is really nice and patient and helpful.
The provider was very friendly, listened well and I felt an immediate rapport with her.
Dr. Chen is friendly, cares for you as a patient and human, as well as explanatory of each possible situation.
The kind, caring attention, and mannerism of all personnel were noticeable. Staff was responsive, personal and respectful. I appreciate persons who are polite and respond in this manner.
My doctor actually sat and listened to what I had to say and didn't brush it off.
I really liked the online Pre-check option. I have a hard time with writing due to a hand tremor and to be able to type my responses as well as answer ahead of my appointment date was beneficial to me. Love Dr. Chen and the office. Have been with him for over 19 years.
Dr. Warner has been my provider for years. She is very kind, thorough with her exams and assessments. She is smart and has a great bedside manner. I trust her as my physician. She gives exceptional care.
I was treated with respect and Dr. Chen made sure I understood everything he was explaining. He said he would call back after checking test results, and he called back within 24 hours.
Dr. Laird answered my questions fully.
Dr. Laird helped me understand my problem. She walked me through the next steps.
She is very professional and friendly along with the staff.
Great service answered questions....
Dr. Laird listened to my problem and took the time to explain what was going on and what my options are for the future. When I later told her medical assistant that I would like to pursue a surgical remedy I was promptly set up for an ultrasound as a next step in the process.
This location has always been good for me. Quick, polite and experienced.
Easy to make appointment and was seen promptly.
Dr. Eisenberg is a great doctor. I truly feel he cares about my health. He called my on the weekend with my results and that shows me how much he wanted me to get the good news I was hoping for. I'm a patient for life. Thank you.
I appreciate the care and concern that Dr. Chen provides me with. He is a good listener and I truly feel heard! He puts me at ease with his knowledge and bedside manner.
The surgical procedure was well explained.
This is the second appointment where I had to wait 45 mins to an hour to see my doctor. In addition, I feel like the doctor rushes to get to the next appointment and doesn't spend the time and attention on reviewing my medical history and issues. I had to remind him of issues I had and whether or not to follow up with ultrasounds. He seemed surprised and went back into my file and said OH yes! If I hadn't said anything, he probably would've rushed out the door.
Dr. Chen is a wonderful physician. Staff are courteous and polite even with the volume of patients being seen.
Enjoyed meeting Dr. Laird. I felt she gave me lots of her time and explained things well. Staff was also friendly. Office was nice and quiet at the time I visited.
Dr. Laird very nice, professional and cares for patient. Nurse & other staff very professional too.
From the check-in process to the check-out process, this practice seems well organized and well managed. The staff is kind and informative. The doctor spent as much time as I needed to address my concerns.
Doctor was super thoughtful and kind and made sure to address all my concerns
Found Rochelle and Howie to be very compassionate and caring - went out of their way to accommodate my mother's needs
Dr. Laird is so kindly professional, informative, asking the right questions so that I don't lose my thoughts & I can also ask the right questions. A blessing!!
Took time to explain how to use medication and review any concerns.
Dr. Warner is an awesome doctor. She listens to what you have to say. She is caring and concerned about you she always offers things to help improve your health. She is a very compassionate Doctor
Friendly staff and Dr. Laird is amazing!!
I did not have to wait to much in the lobby and everyone was nice and polite.
I moved here recently from Nevada and needed to see an oncologist gynecologist quarterly and my medical care provider referred me to Dr. Martha Laird, who, I found out after she examined me, is not an oncologist gyn. However, she brought my attention to a problem that I may be having and referred me to Dr. Candice Lewis, an oncologist gynecologist. :) Which I am very thankful for. Over all it was a very good experience. Thank you.
Everything about the visit was professional and pleasant.
I liked the environment. I liked that I didn't have to wear a paper gown. I liked the staff. I especially liked the ability to talk to Dr. Laird as if I was a long time patient. Very stressful to find a new Gyn doctor but she made the visit very comfortable. Glad I chose her as my specialist.
Everyone was kind and professional. The Front Desk representative were polite with everyone. My doctor, Dr. Warner is especial and kind and gentle person.
Dr. Chen is attentive, compassionate and thorough.
Dr. Laird was very flexible with me and allowed me to have my IUD removed during a well women's. She was very personable. And educational during the visit. Her MA was very friendly also.
Doctor's assistant spent more time with me and took relevant information. Doctor was quick and uninterested, obviously having a bad day, unlike past visits.
Comfortable environment and friendly service from the staff. Catherine made me feel comfortable answered my question that I had asked. Was very professional and yet very kind.
Dr. Laird was very nice and answered my questions and explained my options for gynecological needs.
Very straightforward, no dancing around the corner.
Dr. Martha was awesome, she explained well to my understanding.
Dr. Laird always takes time with me - very professional and yet kind and willing to listen.
Dr. Eisenberg always takes the time during our visit. I never feel rushed.
The doctor was so warm and I felt like she was as excited as I was about my baby. Really a sweet experience.
Dr. Esienberg is really nice and professional. He doesn't make me feel uncomfortable and prepares you with what to expect to come.
[Highly satisfied with] info I received from doctor.
Visit was ok but my appointment was at 3pm I arrived at 2:30 as directed and I saw the provider at 4:15pm. Pap was painless. Provider did not read my new patient paperwork before she saw me evidenced by the fact that she didn't know I was a doctor at the onset of the visit.
Dr. Eisenberg took the time to answer all my questions and provided input on health-related options. He was professional, respectful, and patient.
DR. Walker is such a great person , making me feel cared for and also making sure i was ok with my ongoing problem. I really do highly recommend her.
I was seen in the office within 24 hours.
The staff was friendly, the wait time was short, the doctor had a conversation with me about my concerns and was fast with the exam.
Dr. Warner has a very calm, professional demeanor. She has been my OB-GYN for 12 years and provides outstanding care. I never feel rushed at my appointments.
I liked the doctor and the nurse very much. I felt they were caring thorough and confident
I won't go to anyone else, Doctor Warner is the best doctor there is.
Pleasant, no wait, convenient one stop location for lab work and mammogram. Very kind and really seems to care.
I arrived 20 minutes before my appointment and get right in before my appointment time, saw Dr. Chen, spent adequate time with him where he answered all of my questions and was done with the appointment and back with my baby within an hour of leaving my house.
It was nice to have my questions answered and have my exam done and over with in a reasonable time and with kindness.
I didn't have to wait very long after my appointment time to be seen.
We had a frank discussion of my issues and Dr. Chen proposed steps toward a resolution.
I feel like my concerns were completely disregarded and minimized. Instead of listening to me, she told me I was stressed out and should relax at night. She also had no idea I hadn't seen her before, she kept referring to "the last time she saw me". The equipment was inserted and was too hot. I only get one visit a year and now I have to wait another year to get my questions answered if I can find another Dr
Everyone was very pleasant. This was my first visit with new doctor and felt very comfortable.
He's extremely nice and always answers all my questions.
Dr. Catherine Westerband took her time with me, listened very carefully all my concerns and was able to provide the information I needed. I am very pleased with her and the staff also, everyone in the clinic treated me very good.
Great customer service and all questions are answered in a timely manner.
Dr. Eisenberg takes the time to listen and answer any questions you have. He is thorough with his answers, they are to the point.
Dr. Chen is very professional and nice.
Dr. Chen's office is always friendly and efficient.
Check in was very quick and easy. Wait time was minimal. Everyone was very friendly. They were taking many COVID precautions.
Both Dr E & the assistant were terrific, the visit was quick and efficient and yet I felt they both fully listened to what I said, asked relevant questions and mapped out a treatment clearly.
I've been Dr Lairds patient for 20 years, I trust her. The office is very nice and I appreciate the precautions they are taking for Covid
Dr. Chen is very personable and makes me feel comfortable every time I see him. He answered all my questions and educated me as well.
Highly satisfied. She answers all questions. I will highly recommend her to my friends and family.
Dr Warner was very nice and professional.
Dr Howard Eisenberg was kind and listened to my concerns.
The staff were all so sweet and accommodating. And Dr. Walker is a dream! Best First OB appointment I've ever had.
Oro Valley office was very nice. Front office pleasant. As with my past appointments with Dr. Stevens she was caring and thorough.
Even though I didn't have an appointment and his day was completely booked solid, Dr. Eisenberg squeezed me in between patients to make sure I was doing all right when signs of postpartum depression hit. He listened, collaborated with me about the best course of action and prescribe some medicine all without making me feel like he was rushing despite his busy schedule.
My experience with Dr. Walker was excellent. I really appreciated her listening to what I had to say & my concerns rather than just hushing me up & rushing to get me out the door.
They had my appointment at the wrong location I showed up to the Oro Valley and was about to leave and they called me back and said come back she could fit me in.
The office staff, as well as Dr. Warner are professional and efficient but also friendly.
I have a job...like everyone else. The dr was 45mins late to my appt.
Everyone was well organized. Most of the process was online.
Everyone was very friendly. The doctor was very attentive and listened to all my concerns and I felt it was a very good experience.
I am seen shortly after I arrive. Stephanie is always friendly. The room is set up prior to my arrival. Dr. Westerband performs the procedure with care and I am ready to return home.
Staff was friendly and helpful. Rochelle even pronounced my name correctly which no one ever does!
Very friendly staff! Dr. Laird is very kind and a wonderful Doctor. Very lucky to have found her.
Dr. Chen was a very caring doctor who has a lot of patience. He made sure that I understood everything he was explaining to me. When I has my surgery last year, he made me feel at ease and that I knew that he would take good care of me. I had a lot of confidence with him as my doctor and wish that I knew him sooner. Thank you for being my doctor!
The scheduling team did a great job of getting me in to see my doctor quickly. The team was welcoming and kind while I was in the office.
Dr. Chen is always awesome! He's great at listening to all of my questions and concerns and thoroughly addressing them. 10/10 always friendly and professional.
The staff was exceptionally friendly. Dr. Eisenberg was extremely informative.
Very professional clean and quick service. All staff is very friendly.
Addressed questions I had. Gentle touch during exam.
Dr. Laird was informative and thoroughly explained my issue.
Front desk personnel welcoming. Nurse was helpful and pleasant as well as professional. Dr. Warner was friendly and efficient. I did not feel rushed. She answered questions.
Very organized office. Appointment was not rushed and everyone very friendly.
She was thorough in explaining the process of the procedure.
Dr. Laird if professional and demonstrates a caring demeanor
Very little wait time Dr. Chen was reassuring in his tone and talked me through the process of the procedure. Afterwards, he took time to discuss next steps.
Dr. Laird is always attentive and personable. She remembers details from previous visits and offers her medical advice to come up with a solution to the problem.
She took the time needed to listen to me and offered good advice while giving me choices.
Professional and kind staff. Quick response to follow up.
Dr.Walker is always so nice and energetic, and makes me feel really comfortable.
It was nice to be able to Telehealth in situations where I do not need to go into the office.
I liked the office, the way it was set up. I love that the mammogram can be done right there, that blood work can be done also. Everything seemed very efficient and organized.
Dr. Eisenberg is AMAZING and really helped my daughter feel more comfortable.
I was taken as an emergency.
[Highly satisfied?] yes, I love Dr. Laird.
Everyone was so helpful. They took care of me and set up everything I needed for a specialist. They made the appointment for me and contacted me to keep me informed.
Got me in quickly, everyone was great.
Everythimg was done in a timely manner from checking in to my exam . Dr. Schneider listened to all my concerns.
I felt like I was heard and the atmosphere was great!
Dr. Chen makes every experience very comfortable.
Knowledgeable doctor. Did not feel rushed. Good connection.
Dr. Laird was great. We chatted and got to know each other. Afterwards, I was able to get a mammogram which was super easy and convenient. So happy to have that test.
Dr. Eisenberg was very professional and informative. He was quick at removing my Nexplanon without pain.
Dr. Eisenberg is an excellent doctor. He answered all of my question and concerns and helped me understand my diagnosis. Also, the staff was amazing as well.
Always just a great experience. Dr. Chen is always just so friendly and always ready for any questions I have. The staff is also very friendly and nice to be around.
I appreciated my Doctor's input and care he took to address my concerns.
very personable office staff
Dr. Stevens always patiently listens to my questions and answers all without the slightest annoyance.
The doctor called me personally. She let me know she would like me to come in. The staff fit me into the schedule quickly. They called me with the appointment. I didn't need to call and wait on the phone. At the visit Dr. Nelson explained the procedure. She she is reassuring and doesn't rush.
Dr. Eisenberg is kind, considerate and thorough. He remembers my history and makes sure that I am doing well not only physically, but also emotionally and mentally. He seems to truly enjoy his job.
Dr. Laird and staff are professional and personable.
Everybody was professional and courteous.
Dr. Chen is very thorough in explaining and answering all my questions.
I feel informed and valued as a patient. I was able to ask questions and explain my symptoms and felt listened to and that he understood my discomfort.
Reception was friendly and efficient. Dr. Westerband listened to my problem, I felt much better after my consultation with her and appreciate her help to find a doctor that can help me with my urinary problem.
Dr. Laird answered all of my questions and the office staff was also very helpful in scheduling my mammogram for the same day.
Dr. Laird is always professional and caring. I appreciate her personal approach and willingness to answer questions.
Nice, short and sweet appt. Found no issues. All good.
Dr Warner has always made me feel at ease. Answered any questions I have.
Dr Victoria was very prompt in giving me an appointment in order to readdress my need for surgery since not being able to go through with it last year because of the covid19 pandemic and surgeries very likely not happening in 2020.
Everyone was kind and welcoming. Dr. Laird was so knowledgeable and made me feel at ease.
Dr. Laird is EXACTLY the type of gyn doctor I've been looking for. Knowledgeable, patient, willing to answer questions honestly, and not about just shoving prescriptions at a patient.
This is not a pleasant experience. Dr. Laird was very gentle and understanding. Medical Assistant could have been more friendly and understanding.
Dr. Warner gave very helpful information.
Everyone was so genuine. This is an excellent practice.
Friendly. Knowledgeable. Always taken good care of me.
Report on good healing. Patient-doctor connection good. Doctor understands patient problem. Several solutions were proposed for patient to choose. Doctor supportive of all the solutions.
Minimal wait time, friendly staff, engaged and positive physician that listened and took care.
Dr. Chen's bedside manners were beyond great. He explained condition and options in a manner that I understood. He was kind and pleasant. I will definitely return to see him, need be. I'll rate him a +10.
They sent a reminder of the appointment. No wait time at the office. Efficient and friendly people. Dr. Laird is the best.
Dr. Walker answers all my questions. I am comfortable with her. She is professional and personable.
Yes, very satisfied.
The office staff is always polite and friendly. Dr. Westerband always takes the time to answer any questions you might have.
Dr. Laird explains everything clearly.
Very thorough - explained everything.
She explains things well. Got another exam visit scheduled.
Dr. Walker was positive and supportive and made me feel very comforted. She gave me lots of information right up front and was able to answer all my questions thoroughly.
Dr. Stevens was very gentle and made sure to explain everything she was doing both. before starting the procedure and during it. The office staff was open and honest about there being a slight delay in the doctor's schedule.
I've gone here for years and love it
Victor Chen spends a lot of time explaining your condition and how he will proceed during surgery. He is also a very kind and caring person and makes you feel very comfortable.
After talking with a triage nurse she was able to get me in to see Dr. Walker within several days. The Doctor was personable, friendly and knowledgeable.
Dr. Laird is very professional, and patient. Dr. Laird takes the time needed to explain things, I do not feel rushed when seeing Dr. Laird
Dr. Laird was so nice and made me feel comfortable during my visit.
Dr. Chen and his staff are the best. Dr. Chen always gone above and beyond to get things figured out. He makes me feel as we're friends not only patient/doctor.
Met with Dr. Chen for first time--was patient of Krista Martin who has retired. Dr. Chen was very professional, very thorough, very personable. Excellent visit & very pleased with my new gynecologist.
I felt that Dr. Laird related to the issues an older woman has. I felt comfortable talking with her.
Catherine Westerband, M.D. is the best gynecologist I could ever wish for. She is patient, kind, thorough, doesn't rush her patients out the door, and is a good listener.
Dr. Walker was concerned but reassuring. She shared with me my the results of a recent procedure without just reading it off her screen.
The front staff and all of the medical experts in this building were professional and lovely and thoughtful. It was a great first impression and I will definitely be returning for future visits and have already referred Dr. Laird to a friend.
Didn't wait too long. Social distancing guidelines were followed.
Dr. Gillaspy takes the time to educate her patients and this is greatly appreciated!
I started a clomid cycle last month...didn't get pregnant, but contacted the doctor office to set up an appointment to consult about next steps and they were able to get me in the next day. Thank you for being so understanding with our timeline.
The staff is great and helpful. Everyone makes you feel comfortable.
Dr. Nelson is always so friendly and very informative!
Dr. Schneider is fantastic! She is kind, thorough and listens to all of my concerns. I can't say enough good things about her!
I love Dr. Walker. She makes me feel very comfortable and she's easy going which puts me at ease.
Dr. Westerband showed care and concern for me. She listened and explained some treatment options. She was kind and professional. Front desk staff helpful and friendly.
The office is clean, easy to navigate and a positive experience overall. The staff and Dr. Westerband are caring and responsive. I felt heard and appreciated.
Staff was nice, professional, and helpful.
Dr. Laird is quick and to the point. I don't have to wait around in a room for her to come in - she is prompt, answers my questions, and gets me back on the road. She will make small talk to make me feel comfortable but not too much to where I'm uncomfortable,I appreciate that
Dr. Walker made the visit super comfortable, she is a very approachable and relatable person, I felt open to ask questions and see what would best support me. She made the environment very welcoming.
Dr. Laird does an amazing job of being friendly and professional. She presents information in a way I understand when I ask questions. She makes the experience as comfortable as possible.
Provider answered all of our questions and was very attentive
Dr. Nelson-Moseke was thoughtful and laid out a number of options. I appreciated her level of attention.
Dr. Westerband is always very careful and patience in everyone of my visits.
The waiting time was very short. Front desk staff was very friendly. Dr. Laird was professional, thorough and very knowledgeable.
I was able to complete many of the forms online prior to my appointment. That was a big plus! My wait in the socially distanced waiting room wasn't excessively long. Having been a long-term patient of Dr. Kahler, this was my first visit with Dr. Laird. She was amazing! She immediately made me feel comfortable and at ease. The exam itself was thorough and gentle. She answered all of my questions frankly and fully and didn't make me feel rushed. I received everything I expected from the appointment and the whole process went smoothly, including check-in and check-out. Beginning to end, my experience was very positive.
She was able to reassure me that my pregnancy was going well.
Dr. Walker was very professional, knowledgeable and answered all my questions.
Everyone is so nice there. Really sweet staff.
I had to wait for nearly an hour and a half for the provider to see me all of 5 minutes.
It was very professional, they all were very polite and respectful. I was treated well and was never left waiting for to long. It was just an overall good first time appointment.
Dr. Chen is really so kind and has patience in answering my questions. The office staff is very nice and the wait is not long.
The staff at the front desk are cordial and efficient. Dr. Laird is a wonderful doctor. I have been going to her for a very long time.
Efficient pre-exam interview. Dr. was on time and quick with exam. Staff was generally friendly and efficient. Covid protocols were good.
I received my annual Pap smear but felt totally rushed and just a number. I think my doctor was in the room a total of three minutes and that included doing the Pap.
I always feel cared for she makes sure all of my concerns are answered and gives more information about what I ask.
Dr. Chen is so thorough. He is caring and sensitive.
Dr. Nelson is always informative, professional and friendly. I appreciate the time she takes to explain my situation and her recommendations for future care.
I was immediately met with hostility about my concern. When explaining the pain and symptoms that I've had for my concern, I was interrupted and told that the cyst on my ovary was insignificant. I proceeded to explain the very significant and debilitating pain (despite being interrupted when describing the reason for my visit), which was the sole purpose of the appointment. The doctor proceeded to explain that she had no idea what the mass on my ovary actually was. And yet, she determined somehow that it was also insignificant, despite my explanation of the ensuing and debilitating pain it is causing me. It was quite evident she did not actually review my ultrasound photos and labs. First off, the date is clearly printed on the photos and paperwork, which was November 13th, 2020. I called immediately to schedule my Genesis appointment upon receiving the results of that ultrasound, but Genesis could not get me in until January 13th, 2021. That was the first available date, so I took it. I begged for any closer date because the pain is becoming increasingly bad, and eventually they told me there is a waiting list for people who may cancel, so they told me they put me on that list. I was never called. The doctor clearly did not review my ultrasounds: she asked for the date (which should have been in her hand, in my file), to which I answered 11/13/2020, and she scoffed back "well, these are old". I was FLOORED! Because this appointment was literally the first available after I got that ultrasound!!! She then proceeded to say that I needed to get ultrasounds from her technician only. And pay again. I am a graduate student and cannot afford this again. Besides, the ultrasound from 11/13/2020 has nearly 100 photos, of both ovaries, from both outside and inside of my vagina. There is no need for me to pay out of pocket again for ultrasounds that were just completed. She should have actually taken the time to review my lab ultrasounds, which she very obviously did not. My insurance might not cover another round of ultrasounds so close in billing date, either. This doctor has absolutely no empathy for any component of this situation and concern. She never, ever once actually answered the medical questions I came in with. She glossed right over them and proceeded to never even discuss them. I wanted to know what happens when women lose an ovary, and if there was any information I could get about freezing eggs. She ignored the information and lab work I provided (and already paid for) and she treated me with complete and utter disrespect.
The staff was very friendly and helpful and the Doctor was very good. She made me feel good about my concerns and gave an action plan that helped me to feel like my needs were being addressed.
Waiting to see if procedure is working.
COVID measures in place, clean office and great staff. Dr. Eisenberg's nurse rocks and I wouldn't go to anyone else but him.
Very personable and explained results. Took the time to complete some HR forms.
Dr. Laird is always amazing. She makes what is otherwise an uncomfortable / annoying experience just fine. She is nice, patient, always willing to answer questions. I have had such a good experience with her through the years that I'm always telling others about her and Genesis. The nurses / assistants who see me before the Doctor are always great as well -- I wish I could remember the name of the woman who saw me at my most recent appointment because she was super nice as well.
Dr. Eisenberg conveyed a high level of professionalism, expertise, and great interpersonal skills. It was easy to discuss questions, and he was very helpful. I am in process of finding local doctors to replace my established cadre in NYC, and he will definitely be on my new list of providers. I also appreciated that when I mentioned my NYC internist wanting to monitor my Vitamin level D and my TSH, he was able to arrange right at their facility. And the team was very efficient, and got me in and out in record time without my feeling rushed.
Dr. Eisenberg is very kind and truly relates to you as a patient during his time with you.
Issues all reviewed & addressed. The staff was very cordial & accomodating.
The doctor & his staff are pleasant, quick & efficient. You don't feel rushed through, nor do they waste your time & drag the process on as with some doctors.
Dr. Nelson always takes the time to listen to my concerns and make me feel heard.
I did not feel like the Dr. was listening to me or understood my issues.
Dr. Laird was very friendly and professional and answered all my questions.
Dr. Victor Chen is very professional, he really cares about his patients. He took the necessary time to make sure my daughter understood everything he said and answered every single question we had with lots of patience. This showed us that he is not only a very professional knowledgeable doctor but also one who really cares about his patients. Best doctor.
The place was very clean and you can tell staff was trying to keep up with CDC standards, sanitizing and 6 ft apart from patients. I didn't have to wait long for my appointment.
Nurse was friendly and personable. Dr. Laird is comfortable and easy to talk to. I felt like she saw me as a person instead of just another patient and addressed my specific needs.
Prompt follow up to obtain an ultrasound.
Doctor was very good. Kind, thorough, professional and explained things well. I felt her confidence in what she was saying.
I have been a long time patient of Dr. Kahler and with his retirement, I was seeing my new physician, Dr. Janet Warner. Upon my entrance to the office it appeared that all of the COVID-19 protocols were being followed. The front desk staff were polite and very efficient, as they have always been. Both Dr. Warner, and her Nurse, were so great. They made me feel as if I had been their patient for years; listening to my concerns, as well as giving recommendations and referrals. I can't say enough about the entire staff at Genesis OB/GYN.
Dr. Chen is one of the best doctors I have had. He was recommended by one of the RN when I went for an annual exam as a new patient and I have been impressed since then. He is very knowledgeable and experienced. The level and quality of his communication with the patient is outstanding. I never felt rushed when needed extra time to discuss specific things, yet he is extremely efficient with his time. I have been seeing him for several years now and I have the same opinion since day 1. The office staff is great too.
She seems disconnected to me. No bedside manner.
I was treated fairly! My appointment only took 45 minutes.
The doctor was very knowledgeable and understanding of my visit.
Dr. Anna is so nice and make you feel comfortable, she listen all your concerns.
The biopsy was painful, but she was very honest about the procedure and kept me informed throughout so there were no surprises.
Dr. Laird is a wonderful physician and human being. I trust here completely. She is experienced and impeccably professional.
Dr. laird is an excellent doctor and takes the time to ask and answer questions. The office COVID policies and scheduling were also well done
Doctor Chen is wonderful and always remembers me even though I haven't seen him in 2 years. Very thorough and doesn't hesitate to do anything to insure your overall health.
Dr. Fewell is outstanding. She listens, is caring, and is very helpful.
Dr Laird exhibits patience, kindness, and excellent listening skills. She explains things very well. The staff at the clinic are also great, asking good questions and displaying courtesy and professionalism.
Very nice, makes you feel comfortable and very knowledgeable
Dr. E makes me feel so comfortable and always give me honest feedback.
Dr. Warner always makes me feel comfortable and answers my questions with the highest level of knowledge and professionalism as possible. I value her care and look forward to our visits, thank you Dr. Janet Warner!
Dr. Laird was kind and compassionate. She listened to my concerns and helped talk me through all possible solutions.
Dr. Laird is a very kind, competent doctor.
I got the pleasure to meet Dr. Eisenberg when I was in labor with my daughter. He has a very calming demeanor about him. He is always calm and very well mannered. I hope for all my future babies that I have him deliver them. From little things like removing my IUD all the way to delivery he is such an amazing doctor. I would refer anyone and everyone to him!
Dr. Westerband is wonderful!
I logged in online to use my computer for the call. Dr Chen couldn't tell I was connected. Ended up having to use my phone. I've used my computer for many call this way. Not sure why he could not tell I was connected online.
I was seen quickly. Dr. Eisenberg was friendly and attentive to my questions.
I like my doctor but nobody seems to ever read any of the info on the forms you fill out before seeing the doctor. I have been a patient there over a decade and they do not seem to know me. Once I was still sitting in the waiting room after waiting nearly 2 hours (and after checking with the front desk staff a couple of times) as they all began to prepare to close for the day. My doctor was getting ready to leave and had not been told I was there. Front desk staff left me standing there a few minutes before greeting me. I hope I hear back soon about my lab results as communication of this type has been a huge problem in the past (calls not anwered, test results not provided in a timely fashion, prescription refills not called in).
Dr. Stevens took the time to listen to my concerns and answer all of my questions. I never once felt rushed by her. I treasure that and find it a rare commodity in many of the professional practices I've been to over the years, and I've been to a LOT! I would highly recommend her!
Dr. Eisenberg is thorough, considerate and kind.
Always warm, professional and attentive with concerns.
The doc was willing to discuss my issues without making me feel rushed.
From entering the building, to having the examination, to leaving went smoothly, and very professional.
The staff at this location are friendly and knowledgeable.
Dr. Laird was very informative explained every question and concern to our satisfaction! Great bedside manner! Dr. Laird is the best!
When I called to make an appointment the person helping me made sure I was seen in a very timely manner, which I appreciated very much.
New patient, I felt comfortable with her. She was patient and compassionate and explained in detail what to expect. Also found her to have a sense of humor.
Dr. E is always thorough and goes over everything at every visit. That's how it should be at every doctor office. He even got me in that day for my mammogram. The office staff is friendly and thorough as well. Just love this office.
I'm happy we found a solution to what was causing me so much pain.
[Highly satisfied] Because all the personal are super professional I didn't wait that long like another places. And the treatment to the patient, spectacular.
He wrote down a plan for me for my problem and explained everything.
The wait time is always long. I always show up 15 minutes early to appointments. I went up to the front desk several times and the receptionist kept asking for my name(with only my paperwork in front of her). It always feels like I am a new patient and not existing every year.
I feel she really listened to my concern and made a reasonable plan of action.
Doctor was knowledgeable, clear and concise.
I was highly satisfied with my appointment with Dr. Westerband. She greeted me with warmth and interest in how I was doing and if I had any issues.
Efficient and caring staff and physician.
Dr. Laird has the best bedside manner of any physician I have ever seen. She is professional, yet warm and caring at the same time. She really listens.
Dr. Laird is so attentive to her patients, remembered my case and was very attentive to seeing how to improve my symptoms
Dr. Chen is great, he shows concern about you and baby, by asking how you're doing, if you have any questions or if any concerns have risen. He explains what to expect on up coming appointments. When we met he had a plan set out for my delivery, which was great!
Quick check in, staff is personable, doctor listened to my concerns and addressed them to ease my mind
All staff were pleasant. Dr. Laird doesn't make it seem like she's watching the clock to move on to another patient.
Especially now, with the safety parameters due to COVID, I appreciate the care that was taken to assure patient safety.
Prompt and on time appointment, friendly staff and clean office.
She took care of me medically
My appointment was at 9:10. I sat in the room until 9:47. I told myself at 9:50 I was going to leave. Dr Westerban came in at 9:47 asking me to put my feet in the stirrups as she was walking through the door. By 9:51 she was done and out the door. I have never had such a rushed, impersonal doctors exam in my life. I will not be returning to see her.
My doctor was very nice and was attentive to everything I needed.
Dr. Chen is amazing and so easy to talk to. He makes it known how much he cares for each of his patients.
Wait was a very long time and had to wait in another exam room until the one I needed was cleared. Dr. Laird's medical asst. didn't seem to know that much about my situation/visit as my previous visits with Ana Vogler (she left in Oct.) Dr. Laird usually does not change pessaries but a replacement for Ana has not happened yet. I don't feel comfortable with Dr. Laird as I don't get the treatment as I did with Ana and the RN before her.
I have had to wait for up to an hour for appointments throughout my pregnancy. The office staff, Doctor and lab staff have always been kind. The wait time can be very uncomfortable if you are sitting on an exam table wearing a paper cover while you wait for the doc. Dr Schneider was kind and made sure my questions were answered but I always felt pressured to rush. The set up of the office seems to cause each appointment to feel rushed.
Dr. Chen was extremely comfortable to speak with, thorough, professional, and kind hearted. Thank you so much!
Dr. Eisenberg, is a thoughtful, friendly and caring person.
Procedure was quick and painless. Dr. Warner is easy to talk to and respectful.
The doctor had incorrect information about me. This office is constantly running late. I arrived early for my appointment as instructed to and still had to wait 20 minutes past my appointment just to get called back. Then I had to wait even longer in the exam room.
The ob/gyn was very detailed, explained everything to me, and was reassuring.
Quick/in-out-- as I work nights--non stressful.
Dr. Nelson is so patient and definitely put me at ease with answering all my questions, even came in prior to surgery. I received a call from her today checking on me. Very much appreciated.
The visit was fast, professional, and efficient.
I really liked the doctor. She was personable, well-informed, took time with me, and gave me good advice.
Dr. Laird was the best!! So gentle with my examination. I will not be hesitant in coming for my quarterly check-ups in the future.
Dr. Chen is an excellent provider, he listens, he is professional, you never feel rushed.
Dr. Eisenberg and his staff are excellent. He has been may OB/GYN for 25 years and is simply the best.
Check in was a breeze, doctor was VERY busy but I was worked in for a sudden problem and did not have to wait for a long time and never felt rushed. Dr. Eisenberg is fantastic, very competent, very kind and very professional.
This was my first appointment with Dr. Westerband. I have been with Dr. Kahler for years. I really liked her and felt very comfortable with her. I like her bedside manner and approach. I believe we are a good fit.
Dr. Eisenberg has been my doctor since 1994! He has always been a kind and caring doctor. He's able to explain things using clear, easy to understand language. I feel he truly cares about me as a patient and takes the best care of me that he can.
Dr. Laird was extremely helpful and patient. I was embarrassed that I acted like a dopey senior and yet she took time to ask pertinent questions and offered several suggestions that might help me.
Loved Dr. Walker. Friendly, concerned with keeping me comfortable, and she didn't guilt trip me for taking Zofran while pregnant.
Quick, clean, answered all my questions.
He listened to all of my concerns and reassured me of possible plans of actions we can take.
The appointment was quick and easy.
Very friendly and was seen quickly.
I love Dr. Westerband. I am always well taken care of when I go to your office.
I've been going to Dr. Laird for a number of years now and she is ALWAYS personal and now that they have the mammo technology in their office... that's bonus!!
On my BrCa testing it had a genetic mutation of unknown significance. He told me to call them for the update and I think it should him calling and getting the information.
Dr. Gillaspy was kind and thorough.
Dr. Warner has been my OBGYN from the start. She's given me guidance and helped with many different situations for me. She has delivered both my children and I have great trust with her. She is the best Doctor and I've referred her to many of my friends! She recently completed yet another C section delivery for me and it went great!
Short wait time, and doctor took the time to explain everything thoroughly.
Excellent, and caring staff. Dr. Chen is not only knowledgeable, but caring and compassionate. He's up to date on all current recommendations. Truly a credit to his profession.
Dr. Chen gave some good advice about any of my doctor's visit in the future. Also I do not have to any more pap smears, and if I have any problems in the future I am to come see him.
Dr. Laird was friendly, comforting, and professional.
Dr Gillaspy always explains things thoroughly, and being high risk she makes sure I am very well taken care of. this is my second pregnancy in her care and I couldn't have chose a better doctor to go through.
Dr. Eisenberg was very thorough and friendly. Nice staff.
Great Telehealth experience! I felt this appointment was just as beneficial and the communication just as good as an in-person appointment.
Dr. Stevens is my FAV Doctor. Her bedside manner is full of compassion yet light and we find humor to laugh about. I feel very comfortable with her. She explains in detail what is going on when a recommendation is given. This allows me to make an educated decision. Totally stellar! And the MA she has is So kind! Outstanding team!
Friendliness of each person I came in contact with, genuine care received from Dr. Stevens, appointment did not feel rushed - Dr. Stevens treats the whole person, always asks about life, kids, work, I feel heard and cared for.
Everyone was very professional, friendly, and listened to my concerns.
My doctor, Dr. Laird, is the sweetest and most professional! She makes me feel Super comfortable at every visit.
Dr Laird was very professional and thorough.
Dr. Nelson took time with me and I didn't feel rushed.
Everything was very organized. The Doctor was very thorough and pleasant to talk with.
Love the doctor but was called in 30 mins after scheduled appointment.
The doctor took time, was personable, and seemed to genuinely interested in my needs.
The time the doctor spent with me was too short. I had problems and she walked into the room and said you have problems but you are here for wellness so we can either address the problems or do your annual. I felt like just a number not a patient.
Dr. Westerband is kind, patient and makes you feel relaxed.
The procedure was done quickly and felt minimally invasive. I was initially nervous to receive the implant, but it was much less painful than I thought it would be. The doctor put me at ease and was very professional and kind.
Dr. Schneider makes time to listen to me and my concerns. She makes me feel heard and understood when it comes to my health.
I love Dr. Warner. She is always so laid back. She asks all the right questions. She is very caring.
Dr. Westerband was in the room with me for maybe a total of 4 minutes. She very quickly examined me and told me she did not see anything wrong, which I know I have had a problem for 2 weeks now, I was trying to get a confirmed answer and options as to how to move forward. It was not until she said there was nothing wrong that I showed her a picture of what had been going on. At that she gave me a name and number of a Doctor that could help me with what was happening.
Short wait. Receptionist and nurse were very pleasant. Doctor was helpful in addressing my concerns.
She comes across as a very caring physician.
[Highly satisfied] Because she is thorough, friendly and informative!
This was my third annual MonaLisa Touch procedure so I am familiar with the office, staff and competency of Dr. Laird. I had high expectations for this visit and it all went smoothly and with no problems.
Reviewed past lab work and listened to concerns.
I felt like Dr. Schneider listen to my concerns and looked over past bloodwork and all to setup a good plan.
Doctor and medical assistant so caring and nice.
The staff that got me ready for doctor was terrific and very professional.
Front office, Kelly was fantastic and friendly. Nurse tech was kind and Dr. Laird was pleasant.
Dr. Warner was great at listening to my needs. Helping find a solution to my issue and constanly attentative to my concerns without hesitation trying to find a solution. I'm very pleased with Dr. Warner and her staff communication to ensure I was able to be provided with the proper Telemed appointment services even through technical issues prior. I will be returning to see Dr. Warner and have recommended her to two other friends, I have to ensure they get properly cared for. Thank you.
Everyone was friendly, appointment was quick.
Dr. Laird took the time to listen to my concerns and I felt very comfortable during my exam.
Doctor always on time and ready to answer all questions.
Everyone from the schedulers and front desk people to Claudia the assistant and of course Dr. Gillaspy were friendly and professional. The doctor explained the situation clearly.
The staff was friendly, I liked the electronic pre-check-in, and Dr. Laird was very supportive and helpful.
Dr. Chen and all office staff were very efficient. I felt very comfortable, listened to, & received the help I was needing.
I just had an overall good experience with all the staff and always feel like Dr. Warner is very thorough with her exam and what information she provides to me. She is also easy to speak to and not embarrassed to tell her anything I'm having issues with.
Dr. Warner and her assistant are very friendly, kind and helpful.
The doctor and staff are all very attentive and friendly.
Dr. Stevens is aware I need a medication that the pharmacy can not give to me and she will attempt to ensure that my insurance will cover it.
It was great experience
Very personable, and makes you feel comfortable.
Once I was taken back, everyone was very nice and the exam went very well.
Super fast, in and out while getting the job done.
Pleasant staff, prompt service.
Liked Dr. Warner a lot. She was patient, listened to and tried to answer all my questions, and a good communicator. The only negative was I had to wait about a half hour.
I liked the doctor, he was informative and helpful in resolving my medical issue.
She was professional but also engaging personally and that helped me relax.
I thought she was wonderful! She listened, asked questions, and offered suggestions. She also told me I could leave her messages on the portal if I needed to.
Facility was clean, appeared to be following CDC guidelines. Staff efficient getting me signed in and getting to a room. Doctor on time, procedure completed without difficulty. Rescheduled for next appointment.
A very professional and helpful MD took care of me and many questions answered.
Excelente equipo de trabajo. Muy buena atencion al paciente y resuelven todas tus dudas. Asi como tambien todos los analisis que me realizaron me parecio lo mejor. Me siento confiada y segura que llevare un buen seguimiento de mi embarazo. English translation: Excellent work team. Very good patient care and they solve all your doubts. As well as all the exams that they seemed the best. I feel confident and sure that I will be following my pregnancy well.
The front receptionist isn't a person who greets you. You can't even see her face behind that computer being so high up. For the past 2 visits she's given me a stick to Urine on and won't explain what it is for. The doctor I have who is Gillaspy (hopefully I spelled her name correctly) has been a drag to go see. She speaks way too fast. My first visit she spoke so fast that I did not once understand what she was explaining to me as far potential defects the baby could possibly have. I even said "sorry you're speaking way too fast for me." She continued to speak fast and at that point I gave up. Every visit I've had with her feels rushed and like I'm just another number and it's a simple "next."
I feel that Dr. Warner has addressed my issues much more attentively than any other gyno I have seen. I feel very comfortable that she has my best interest in mind and am confident that she will advise me properly. I am very fortunate to have secured her as my gyno.
Dr Chen took the time to answer all of my questions. Medical appointments make me anxious but he has a very calming manner which I appreciate.
Dr. Walker and the staff were respectful and courteous. Dr. Walker sat down and had a conversation with me. She was not rushed. I felt she listened to me.
Staff was friendly and helpful. First time meeting the Doctor, left a good impression and will definitely keep her as my GYN doctor. The person drawing blood was so friendly it made me relax. I was highly satisfied overall!
The visit went smoothly. Did not have to wait too long to be seen by provider. The staff were welcoming.
Dr. Stevens promptly worked me into her schedule when I reported my problem. She was very thorough and knowledgeable and gave me a referral to a urologist. Then her office called me a few days later to confirm they had successfully made the referral. I felt very pleased and confident following all of these interactions.
Very clean, on time and the staff is wonderful. Dr. Eisenberg is very thorough.
Dr. Chen is timely, professional and knowledgeable. He is also personable and instills a high level of trust.
Dr. Stevens always addresses all my questions and offers suggestions to improve my symptoms. I appreciate her kind manner and attention!
Dr. Stevens was thorough and attentive. Explain my diagnosis clearly and gave concise direction on the path forward.
The new patient process was easy. All the staff were pleasant and helpful. Doctor was courteous and easy to understanding. Explained issue clearly.
Dr. Laird is always attentive and really listens to what I have to say about what is going on with my body. She expresses real concern and a desire to solve problems with my health. She is never dismissive or brusque and these qualities are much appreciated.
I was dissatisfied I had to wait 25 minutes for my 4 pm appointment, I felt rushed and didn't finish asking all my questions. I Probably had a 15 minute appointment ,Martha Laird must have had a very busy day, left with Doubts.
Yes, I am highly satisfied! I was a long-time patient of Dr. Kahlers. Since he is retiring, I needed to get established with a new physician. I was referred to Dr. Walker and glad I was. Dr. Walker is very friendly and has a good demeanor. Glad I was pointed in her direction. She made me feel comfortable and at ease.
Dr. Laird knows me as an individual and is willing to answer questions and share information.
Dr. Laird is great! Feel very comfortable with her. She listens and answers any questions, in fact I feel that I can ask anything.
Dr. Warner is amazing. She knows how to take care of her patients!
Dr. Laird listened carefully to my explanation of the problem. She examined me and gave me an ultrasound order. This improved my state of mind. I appreciated her attentiveness and her follow through recommendation.
Everything was safely organized, I felt safe and well taken care of.
I did not have to wait long for the appointment. I was happy that most forms were available online to fill out before hand. Dr. Westerband took time to ask about my family and how we are all doing.
My experience was wonderful. Kelly at the front desk is so wonderful and always happy. The MA was also very friendly. Dr. Stevens has great bedside manner and explained my situation and great detail.
Because seeing Dr. Nelson is always a pleasure. Always making me feel soo welcome and comfortable.
Although I was a new patient, I felt each member of staff that I came in contact was so comforting and seemed to honestly care.
Dr. Eisenberg was highly recommended and I have been his patient for over 3 years.
Very helpful, honest and nice.
Dr. Laird was engaging, responsive, articulate and thorough. I left understanding my options and assured that I had the right information to make decisions.
Gave me options. Spent time discussing concerns. Was not rushed.
I was satisfied with Dr. Chen when he finally entered the room after sitting there for 30-40 mins. The wait was ridiculous!!! The appointment was maybe 10 minutes long, the wait for him was at least 30 mins. He explained why the standard is to have a pap smear done every three years instead of every year at my age. I appreciate Dr. Chen, I didn't appreciate the wait.
Satisfied with interaction with Doctor's portion of visit...not with the others.
Gave me some relief. Took a specimen to analyze.
Dr. Eisenberg is very thorough, explains well and seems to be sincerely concerned about my health.
On time and all were very professional.
1. Dr. Warner got me in quickly to address my concerns. 2. Dr. Warner was thorough and clear. 3. Office is managing COVID well.
Dr. Gillaspy is very kind and knowledgeable.
Dr. Laird always listens and addresses my concerns.
They were able to get me in next day for an appointment.
Very quick, friendly, efficient.
My doctor gives me the confidence with his experience that when I leave his office, I know what's going on with my health. I trust his recommendations and I feel I am getting very good care.
The entire staff was very welcoming and the clinic was comfortable. I am new to the area and I've had the same OBGYN for 14+ years so I was hesitant to have to change. Dr. Laird was very nice and professional.
On time, efficient and friendly. Very professional.
Love Dr. Warner! She's easy to talk with and takes time to answer all questions.
Dr. Eisenberg is a great doctor and his assistant is super nice and friendly.
Dr. Stevens explained everything to me and took a lot of time to make sure I was comfortable.
Facility is clean, short wait time, staff is friendly, Doctor W. is very nice and personable....explains things well.
Friendly staff. Knowledgeable nurses. Dr. Chen always makes me feel calm and comfortable.
Dr. Stevens is very professional and thoughtful. She really listens and acts as needed to ensure patient satisfaction.
Dr. Warner was very attentive. Also explained everything & answered questions. This was my first visit with her, my doctor retired. I have been with the practice many years.
I love Dr. Westerband she is quick yet thorough. Her personality makes my appointment that much more to look forward to.
I always am highly satisfied with Dr. Eisenberg. He and his staff are always nice and very helpful. Dr. Eisenberg takes time with me to answer any questions I may have.
Dr Laird always listens carefully and provides me with the assistance I need.
Dr. Eisenberg was friendly and knowledgeable. He took time to talk with me about my concerns and was urgent in getting testing done.
I was greeted in a professional manner. My waiting time was only 10 minutes. I like the direct approach of the doctor and the MA was also very helpful.
Love Dr. Warner. Very comfortable with her. Honest and straightforward. Really like her.
Dr. Chen was friendly, knowledgeable and professional. He is gathering all of the data required to make the best recommendation for my issue.
Great office, Great staff!
Dr. Westerband was very friendly & informative.
Dr. Fewell was friendly and answered all my questions.
The appointment went as anticipated
Initially I had an issue because I had not been sent a link to connect to the telemedicine appointment. Once that was squared away, I was grateful to be able to talk to Dr. Fewell without having to go to the office unnecessarily. I had no problems seeing or hearing Dr. Fewell.