She took the time needed to listen to me and offered good advice while giving me choices.
Dr.Walker is always so nice and energetic, and makes me feel really comfortable.
Dr. Eisenberg is AMAZING and really helped my daughter feel more comfortable.
I was taken as an emergency.
[Highly satisfied?] yes, I love Dr. Laird.
Everyone was so helpful. They took care of me and set up everything I needed for a specialist. They made the appointment for me and contacted me to keep me informed.
Dr. Chen makes every experience very comfortable.
Knowledgeable doctor. Did not feel rushed. Good connection.
Dr. Laird was great. We chatted and got to know each other. Afterwards, I was able to get a mammogram which was super easy and convenient. So happy to have that test.
Always just a great experience. Dr. Chen is always just so friendly and always ready for any questions I have. The staff is also very friendly and nice to be around.
I appreciated my Doctor's input and care he took to address my concerns.
very personable office staff
Dr. Stevens always patiently listens to my questions and answers all without the slightest annoyance.
Dr. Eisenberg is kind, considerate and thorough. He remembers my history and makes sure that I am doing well not only physically, but also emotionally and mentally. He seems to truly enjoy his job.
I feel informed and valued as a patient. I was able to ask questions and explain my symptoms and felt listened to and that he understood my discomfort.
Reception was friendly and efficient. Dr. Westerband listened to my problem, I felt much better after my consultation with her and appreciate her help to find a doctor that can help me with my urinary problem.
Dr. Laird answered all of my questions and the office staff was also very helpful in scheduling my mammogram for the same day.
Dr. Laird is always professional and caring. I appreciate her personal approach and willingness to answer questions.
Nice, short and sweet appt. Found no issues. All good.
Dr Victoria was very prompt in giving me an appointment in order to readdress my need for surgery since not being able to go through with it last year because of the covid19 pandemic and surgeries very likely not happening in 2020.
Everyone was kind and welcoming. Dr. Laird was so knowledgeable and made me feel at ease.
Dr. Laird is EXACTLY the type of gyn doctor I've been looking for. Knowledgeable, patient, willing to answer questions honestly, and not about just shoving prescriptions at a patient.
This is not a pleasant experience. Dr. Laird was very gentle and understanding. Medical Assistant could have been more friendly and understanding.
Dr. Warner gave very helpful information.
Everyone was so genuine. This is an excellent practice.
Friendly. Knowledgeable. Always taken good care of me.
Report on good healing. Patient-doctor connection good. Doctor understands patient problem. Several solutions were proposed for patient to choose. Doctor supportive of all the solutions.
Minimal wait time, friendly staff, engaged and positive physician that listened and took care.
They sent a reminder of the appointment. No wait time at the office. Efficient and friendly people. Dr. Laird is the best.
The office staff is always polite and friendly. Dr. Westerband always takes the time to answer any questions you might have.
Dr. Laird explains everything clearly.
Very thorough - explained everything.
She explains things well. Got another exam visit scheduled.
Victor Chen spends a lot of time explaining your condition and how he will proceed during surgery. He is also a very kind and caring person and makes you feel very comfortable.
After talking with a triage nurse she was able to get me in to see Dr. Walker within several days. The Doctor was personable, friendly and knowledgeable.
Dr. Laird is very professional, and patient. Dr. Laird takes the time needed to explain things, I do not feel rushed when seeing Dr. Laird
Dr. Chen and his staff are the best. Dr. Chen always gone above and beyond to get things figured out. He makes me feel as we're friends not only patient/doctor.
Met with Dr. Chen for first time--was patient of Krista Martin who has retired. Dr. Chen was very professional, very thorough, very personable. Excellent visit & very pleased with my new gynecologist.
Dr. Walker was concerned but reassuring. She shared with me my the results of a recent procedure without just reading it off her screen.
The staff is great and helpful. Everyone makes you feel comfortable.
Dr. Nelson is always so friendly and very informative!
Dr. Schneider is fantastic! She is kind, thorough and listens to all of my concerns. I can't say enough good things about her!
I love Dr. Walker. She makes me feel very comfortable and she's easy going which puts me at ease.
The office is clean, easy to navigate and a positive experience overall. The staff and Dr. Westerband are caring and responsive. I felt heard and appreciated.
Staff was nice, professional, and helpful.
Dr. Laird is quick and to the point. I don't have to wait around in a room for her to come in - she is prompt, answers my questions, and gets me back on the road. She will make small talk to make me feel comfortable but not too much to where I'm uncomfortable,I appreciate that
Dr. Walker made the visit super comfortable, she is a very approachable and relatable person, I felt open to ask questions and see what would best support me. She made the environment very welcoming.
Dr. Laird does an amazing job of being friendly and professional. She presents information in a way I understand when I ask questions. She makes the experience as comfortable as possible.
Provider answered all of our questions and was very attentive
Dr. Nelson-Moseke was thoughtful and laid out a number of options. I appreciated her level of attention.
I was able to complete many of the forms online prior to my appointment. That was a big plus! My wait in the socially distanced waiting room wasn't excessively long. Having been a long-term patient of Dr. Kahler, this was my first visit with Dr. Laird. She was amazing! She immediately made me feel comfortable and at ease. The exam itself was thorough and gentle. She answered all of my questions frankly and fully and didn't make me feel rushed. I received everything I expected from the appointment and the whole process went smoothly, including check-in and check-out. Beginning to end, my experience was very positive.
She was able to reassure me that my pregnancy was going well.
I had to wait for nearly an hour and a half for the provider to see me all of 5 minutes.
It was very professional, they all were very polite and respectful. I was treated well and was never left waiting for to long. It was just an overall good first time appointment.
Dr. Chen is really so kind and has patience in answering my questions. The office staff is very nice and the wait is not long.
The staff at the front desk are cordial and efficient. Dr. Laird is a wonderful doctor. I have been going to her for a very long time.
Efficient pre-exam interview. Dr. was on time and quick with exam. Staff was generally friendly and efficient. Covid protocols were good.
I received my annual Pap smear but felt totally rushed and just a number. I think my doctor was in the room a total of three minutes and that included doing the Pap.
I always feel cared for she makes sure all of my concerns are answered and gives more information about what I ask.
Waiting to see if procedure is working.
COVID measures in place, clean office and great staff. Dr. Eisenberg's nurse rocks and I wouldn't go to anyone else but him.
Dr. Laird is always amazing. She makes what is otherwise an uncomfortable / annoying experience just fine. She is nice, patient, always willing to answer questions. I have had such a good experience with her through the years that I'm always telling others about her and Genesis. The nurses / assistants who see me before the Doctor are always great as well -- I wish I could remember the name of the woman who saw me at my most recent appointment because she was super nice as well.
Dr. Eisenberg is very kind and truly relates to you as a patient during his time with you.
Issues all reviewed & addressed. The staff was very cordial & accomodating.
Dr. Nelson always takes the time to listen to my concerns and make me feel heard.
Dr. Victor Chen is very professional, he really cares about his patients. He took the necessary time to make sure my daughter understood everything he said and answered every single question we had with lots of patience. This showed us that he is not only a very professional knowledgeable doctor but also one who really cares about his patients. Best doctor.
Nurse was friendly and personable. Dr. Laird is comfortable and easy to talk to. I felt like she saw me as a person instead of just another patient and addressed my specific needs.
Prompt follow up to obtain an ultrasound.
I have been a long time patient of Dr. Kahler and with his retirement, I was seeing my new physician, Dr. Janet Warner. Upon my entrance to the office it appeared that all of the COVID-19 protocols were being followed. The front desk staff were polite and very efficient, as they have always been. Both Dr. Warner, and her Nurse, were so great. They made me feel as if I had been their patient for years; listening to my concerns, as well as giving recommendations and referrals. I can't say enough about the entire staff at Genesis OB/GYN.
The doctor was very knowledgeable and understanding of my visit.
Dr. Anna is so nice and make you feel comfortable, she listen all your concerns.
The biopsy was painful, but she was very honest about the procedure and kept me informed throughout so there were no surprises.
Dr. Laird is a wonderful physician and human being. I trust here completely. She is experienced and impeccably professional.
Dr. laird is an excellent doctor and takes the time to ask and answer questions. The office COVID policies and scheduling were also well done
Doctor Chen is wonderful and always remembers me even though I haven't seen him in 2 years. Very thorough and doesn't hesitate to do anything to insure your overall health.
Dr. Fewell is outstanding. She listens, is caring, and is very helpful.
Dr Laird exhibits patience, kindness, and excellent listening skills. She explains things very well. The staff at the clinic are also great, asking good questions and displaying courtesy and professionalism.
Very nice, makes you feel comfortable and very knowledgeable
Dr. E makes me feel so comfortable and always give me honest feedback.
Dr. Warner always makes me feel comfortable and answers my questions with the highest level of knowledge and professionalism as possible. I value her care and look forward to our visits, thank you Dr. Janet Warner!
Dr. Laird was kind and compassionate. She listened to my concerns and helped talk me through all possible solutions.
Dr. Laird is a very kind, competent doctor.
I got the pleasure to meet Dr. Eisenberg when I was in labor with my daughter. He has a very calming demeanor about him. He is always calm and very well mannered. I hope for all my future babies that I have him deliver them. From little things like removing my IUD all the way to delivery he is such an amazing doctor. I would refer anyone and everyone to him!
Dr. Westerband is wonderful!
I logged in online to use my computer for the call. Dr Chen couldn't tell I was connected. Ended up having to use my phone. I've used my computer for many call this way. Not sure why he could not tell I was connected online.
I was seen quickly. Dr. Eisenberg was friendly and attentive to my questions.
I like my doctor but nobody seems to ever read any of the info on the forms you fill out before seeing the doctor. I have been a patient there over a decade and they do not seem to know me. Once I was still sitting in the waiting room after waiting nearly 2 hours (and after checking with the front desk staff a couple of times) as they all began to prepare to close for the day. My doctor was getting ready to leave and had not been told I was there. Front desk staff left me standing there a few minutes before greeting me. I hope I hear back soon about my lab results as communication of this type has been a huge problem in the past (calls not anwered, test results not provided in a timely fashion, prescription refills not called in).
Dr. Stevens took the time to listen to my concerns and answer all of my questions. I never once felt rushed by her. I treasure that and find it a rare commodity in many of the professional practices I've been to over the years, and I've been to a LOT! I would highly recommend her!
Dr. Eisenberg is thorough, considerate and kind.
Always warm, professional and attentive with concerns.
The doc was willing to discuss my issues without making me feel rushed.
From entering the building, to having the examination, to leaving went smoothly, and very professional.
The staff at this location are friendly and knowledgeable.
Dr. Laird was very informative explained every question and concern to our satisfaction! Great bedside manner! Dr. Laird is the best!
When I called to make an appointment the person helping me made sure I was seen in a very timely manner, which I appreciated very much.
New patient, I felt comfortable with her. She was patient and compassionate and explained in detail what to expect. Also found her to have a sense of humor.
Dr. E is always thorough and goes over everything at every visit. That's how it should be at every doctor office. He even got me in that day for my mammogram. The office staff is friendly and thorough as well. Just love this office.
I'm happy we found a solution to what was causing me so much pain.
[Highly satisfied] Because all the personal are super professional I didn't wait that long like another places. And the treatment to the patient, spectacular.
He wrote down a plan for me for my problem and explained everything.
The wait time is always long. I always show up 15 minutes early to appointments. I went up to the front desk several times and the receptionist kept asking for my name(with only my paperwork in front of her). It always feels like I am a new patient and not existing every year.
I feel she really listened to my concern and made a reasonable plan of action.
Doctor was knowledgeable, clear and concise.
I was highly satisfied with my appointment with Dr. Westerband. She greeted me with warmth and interest in how I was doing and if I had any issues.
Efficient and caring staff and physician.
Dr. Laird has the best bedside manner of any physician I have ever seen. She is professional, yet warm and caring at the same time. She really listens.
Dr. Laird is so attentive to her patients, remembered my case and was very attentive to seeing how to improve my symptoms
Dr. Chen is great, he shows concern about you and baby, by asking how you're doing, if you have any questions or if any concerns have risen. He explains what to expect on up coming appointments. When we met he had a plan set out for my delivery, which was great!
Quick check in, staff is personable, doctor listened to my concerns and addressed them to ease my mind
All staff were pleasant. Dr. Laird doesn't make it seem like she's watching the clock to move on to another patient.
Especially now, with the safety parameters due to COVID, I appreciate the care that was taken to assure patient safety.
Prompt and on time appointment, friendly staff and clean office.
She took care of me medically
My appointment was at 9:10. I sat in the room until 9:47. I told myself at 9:50 I was going to leave. Dr Westerban came in at 9:47 asking me to put my feet in the stirrups as she was walking through the door. By 9:51 she was done and out the door. I have never had such a rushed, impersonal doctors exam in my life. I will not be returning to see her.
My doctor was very nice and was attentive to everything I needed.
Dr. Chen is amazing and so easy to talk to. He makes it known how much he cares for each of his patients.
Wait was a very long time and had to wait in another exam room until the one I needed was cleared. Dr. Laird's medical asst. didn't seem to know that much about my situation/visit as my previous visits with Ana Vogler (she left in Oct.) Dr. Laird usually does not change pessaries but a replacement for Ana has not happened yet. I don't feel comfortable with Dr. Laird as I don't get the treatment as I did with Ana and the RN before her.
I have had to wait for up to an hour for appointments throughout my pregnancy. The office staff, Doctor and lab staff have always been kind. The wait time can be very uncomfortable if you are sitting on an exam table wearing a paper cover while you wait for the doc. Dr Schneider was kind and made sure my questions were answered but I always felt pressured to rush. The set up of the office seems to cause each appointment to feel rushed.
Dr. Chen was extremely comfortable to speak with, thorough, professional, and kind hearted. Thank you so much!
Dr. Eisenberg, is a thoughtful, friendly and caring person.
Procedure was quick and painless. Dr. Warner is easy to talk to and respectful.
The doctor had incorrect information about me. This office is constantly running late. I arrived early for my appointment as instructed to and still had to wait 20 minutes past my appointment just to get called back. Then I had to wait even longer in the exam room.
The ob/gyn was very detailed, explained everything to me, and was reassuring.
Quick/in-out-- as I work nights--non stressful.
Dr. Nelson is so patient and definitely put me at ease with answering all my questions, even came in prior to surgery. I received a call from her today checking on me. Very much appreciated.
The visit was fast, professional, and efficient.
I really liked the doctor. She was personable, well-informed, took time with me, and gave me good advice.
Dr. Laird was the best!! So gentle with my examination. I will not be hesitant in coming for my quarterly check-ups in the future.
Dr. Chen is an excellent provider, he listens, he is professional, you never feel rushed.
Dr. Eisenberg and his staff are excellent. He has been may OB/GYN for 25 years and is simply the best.
Check in was a breeze, doctor was VERY busy but I was worked in for a sudden problem and did not have to wait for a long time and never felt rushed. Dr. Eisenberg is fantastic, very competent, very kind and very professional.
This was my first appointment with Dr. Westerband. I have been with Dr. Kahler for years. I really liked her and felt very comfortable with her. I like her bedside manner and approach. I believe we are a good fit.
Dr. Eisenberg has been my doctor since 1994! He has always been a kind and caring doctor. He's able to explain things using clear, easy to understand language. I feel he truly cares about me as a patient and takes the best care of me that he can.
Dr. Laird was extremely helpful and patient. I was embarrassed that I acted like a dopey senior and yet she took time to ask pertinent questions and offered several suggestions that might help me.
Loved Dr. Walker. Friendly, concerned with keeping me comfortable, and she didn't guilt trip me for taking Zofran while pregnant.
Quick, clean, answered all my questions.
He listened to all of my concerns and reassured me of possible plans of actions we can take.
The appointment was quick and easy.
Very friendly and was seen quickly.
I love Dr. Westerband. I am always well taken care of when I go to your office.
I've been going to Dr. Laird for a number of years now and she is ALWAYS personal and now that they have the mammo technology in their office... that's bonus!!
On my BrCa testing it had a genetic mutation of unknown significance. He told me to call them for the update and I think it should him calling and getting the information.
Dr. Gillaspy was kind and thorough.
Dr. Warner has been my OBGYN from the start. She's given me guidance and helped with many different situations for me. She has delivered both my children and I have great trust with her. She is the best Doctor and I've referred her to many of my friends! She recently completed yet another C section delivery for me and it went great!
Short wait time, and doctor took the time to explain everything thoroughly.
Excellent, and caring staff. Dr. Chen is not only knowledgeable, but caring and compassionate. He's up to date on all current recommendations. Truly a credit to his profession.
Dr. Chen gave some good advice about any of my doctor's visit in the future. Also I do not have to any more pap smears, and if I have any problems in the future I am to come see him.
Dr. Laird was friendly, comforting, and professional.
Dr Gillaspy always explains things thoroughly, and being high risk she makes sure I am very well taken care of. this is my second pregnancy in her care and I couldn't have chose a better doctor to go through.
Dr. Eisenberg was very thorough and friendly. Nice staff.
Great Telehealth experience! I felt this appointment was just as beneficial and the communication just as good as an in-person appointment.
Dr. Stevens is my FAV Doctor. Her bedside manner is full of compassion yet light and we find humor to laugh about. I feel very comfortable with her. She explains in detail what is going on when a recommendation is given. This allows me to make an educated decision. Totally stellar! And the MA she has is So kind! Outstanding team!
Friendliness of each person I came in contact with, genuine care received from Dr. Stevens, appointment did not feel rushed - Dr. Stevens treats the whole person, always asks about life, kids, work, I feel heard and cared for.
Everyone was very professional, friendly, and listened to my concerns.
My doctor, Dr. Laird, is the sweetest and most professional! She makes me feel Super comfortable at every visit.
Dr Laird was very professional and thorough.
Dr. Nelson took time with me and I didn't feel rushed.
Everything was very organized. The Doctor was very thorough and pleasant to talk with.
Love the doctor but was called in 30 mins after scheduled appointment.
The doctor took time, was personable, and seemed to genuinely interested in my needs.
The time the doctor spent with me was too short. I had problems and she walked into the room and said you have problems but you are here for wellness so we can either address the problems or do your annual. I felt like just a number not a patient.
Dr. Westerband is kind, patient and makes you feel relaxed.
The procedure was done quickly and felt minimally invasive. I was initially nervous to receive the implant, but it was much less painful than I thought it would be. The doctor put me at ease and was very professional and kind.
Dr. Schneider makes time to listen to me and my concerns. She makes me feel heard and understood when it comes to my health.
I love Dr. Warner. She is always so laid back. She asks all the right questions. She is very caring.
Dr. Westerband was in the room with me for maybe a total of 4 minutes. She very quickly examined me and told me she did not see anything wrong, which I know I have had a problem for 2 weeks now, I was trying to get a confirmed answer and options as to how to move forward. It was not until she said there was nothing wrong that I showed her a picture of what had been going on. At that she gave me a name and number of a Doctor that could help me with what was happening.
Short wait. Receptionist and nurse were very pleasant. Doctor was helpful in addressing my concerns.
She comes across as a very caring physician.
[Highly satisfied] Because she is thorough, friendly and informative!
This was my third annual MonaLisa Touch procedure so I am familiar with the office, staff and competency of Dr. Laird. I had high expectations for this visit and it all went smoothly and with no problems.
Reviewed past lab work and listened to concerns.
I felt like Dr. Schneider listen to my concerns and looked over past bloodwork and all to setup a good plan.
Doctor and medical assistant so caring and nice.
The staff that got me ready for doctor was terrific and very professional.
Front office, Kelly was fantastic and friendly. Nurse tech was kind and Dr. Laird was pleasant.
Dr. Warner was great at listening to my needs. Helping find a solution to my issue and constanly attentative to my concerns without hesitation trying to find a solution. I'm very pleased with Dr. Warner and her staff communication to ensure I was able to be provided with the proper Telemed appointment services even through technical issues prior. I will be returning to see Dr. Warner and have recommended her to two other friends, I have to ensure they get properly cared for. Thank you.
Everyone was friendly, appointment was quick.
Dr. Laird took the time to listen to my concerns and I felt very comfortable during my exam.
Doctor always on time and ready to answer all questions.
Everyone from the schedulers and front desk people to Claudia the assistant and of course Dr. Gillaspy were friendly and professional. The doctor explained the situation clearly.
The staff was friendly, I liked the electronic pre-check-in, and Dr. Laird was very supportive and helpful.
Dr. Chen and all office staff were very efficient. I felt very comfortable, listened to, & received the help I was needing.
I just had an overall good experience with all the staff and always feel like Dr. Warner is very thorough with her exam and what information she provides to me. She is also easy to speak to and not embarrassed to tell her anything I'm having issues with.
Dr. Warner and her assistant are very friendly, kind and helpful.
The doctor and staff are all very attentive and friendly.
Dr. Stevens is aware I need a medication that the pharmacy can not give to me and she will attempt to ensure that my insurance will cover it.
It was great experience
Very personable, and makes you feel comfortable.
Once I was taken back, everyone was very nice and the exam went very well.
Super fast, in and out while getting the job done.
Pleasant staff, prompt service.
Liked Dr. Warner a lot. She was patient, listened to and tried to answer all my questions, and a good communicator. The only negative was I had to wait about a half hour.
I liked the doctor, he was informative and helpful in resolving my medical issue.
She was professional but also engaging personally and that helped me relax.
I thought she was wonderful! She listened, asked questions, and offered suggestions. She also told me I could leave her messages on the portal if I needed to.
Facility was clean, appeared to be following CDC guidelines. Staff efficient getting me signed in and getting to a room. Doctor on time, procedure completed without difficulty. Rescheduled for next appointment.
A very professional and helpful MD took care of me and many questions answered.
Excelente equipo de trabajo. Muy buena atencion al paciente y resuelven todas tus dudas. Asi como tambien todos los analisis que me realizaron me parecio lo mejor. Me siento confiada y segura que llevare un buen seguimiento de mi embarazo. English translation: Excellent work team. Very good patient care and they solve all your doubts. As well as all the exams that they seemed the best. I feel confident and sure that I will be following my pregnancy well.
The front receptionist isn't a person who greets you. You can't even see her face behind that computer being so high up. For the past 2 visits she's given me a stick to Urine on and won't explain what it is for. The doctor I have who is Gillaspy (hopefully I spelled her name correctly) has been a drag to go see. She speaks way too fast. My first visit she spoke so fast that I did not once understand what she was explaining to me as far potential defects the baby could possibly have. I even said "sorry you're speaking way too fast for me." She continued to speak fast and at that point I gave up. Every visit I've had with her feels rushed and like I'm just another number and it's a simple "next."
I feel that Dr. Warner has addressed my issues much more attentively than any other gyno I have seen. I feel very comfortable that she has my best interest in mind and am confident that she will advise me properly. I am very fortunate to have secured her as my gyno.
Dr Chen took the time to answer all of my questions. Medical appointments make me anxious but he has a very calming manner which I appreciate.
Dr. Walker and the staff were respectful and courteous. Dr. Walker sat down and had a conversation with me. She was not rushed. I felt she listened to me.
Staff was friendly and helpful. First time meeting the Doctor, left a good impression and will definitely keep her as my GYN doctor. The person drawing blood was so friendly it made me relax. I was highly satisfied overall!
The visit went smoothly. Did not have to wait too long to be seen by provider. The staff were welcoming.
Dr. Stevens promptly worked me into her schedule when I reported my problem. She was very thorough and knowledgeable and gave me a referral to a urologist. Then her office called me a few days later to confirm they had successfully made the referral. I felt very pleased and confident following all of these interactions.
Very clean, on time and the staff is wonderful. Dr. Eisenberg is very thorough.
Dr. Chen is timely, professional and knowledgeable. He is also personable and instills a high level of trust.
Dr. Stevens always addresses all my questions and offers suggestions to improve my symptoms. I appreciate her kind manner and attention!
Dr. Stevens was thorough and attentive. Explain my diagnosis clearly and gave concise direction on the path forward.
The new patient process was easy. All the staff were pleasant and helpful. Doctor was courteous and easy to understanding. Explained issue clearly.
Dr. Laird is always attentive and really listens to what I have to say about what is going on with my body. She expresses real concern and a desire to solve problems with my health. She is never dismissive or brusque and these qualities are much appreciated.
I was dissatisfied I had to wait 25 minutes for my 4 pm appointment, I felt rushed and didn't finish asking all my questions. I Probably had a 15 minute appointment ,Martha Laird must have had a very busy day, left with Doubts.
Yes, I am highly satisfied! I was a long-time patient of Dr. Kahlers. Since he is retiring, I needed to get established with a new physician. I was referred to Dr. Walker and glad I was. Dr. Walker is very friendly and has a good demeanor. Glad I was pointed in her direction. She made me feel comfortable and at ease.
Dr. Laird knows me as an individual and is willing to answer questions and share information.
Dr. Laird is great! Feel very comfortable with her. She listens and answers any questions, in fact I feel that I can ask anything.
Dr. Warner is amazing. She knows how to take care of her patients!
Dr. Laird listened carefully to my explanation of the problem. She examined me and gave me an ultrasound order. This improved my state of mind. I appreciated her attentiveness and her follow through recommendation.
Everything was safely organized, I felt safe and well taken care of.
I did not have to wait long for the appointment. I was happy that most forms were available online to fill out before hand. Dr. Westerband took time to ask about my family and how we are all doing.
My experience was wonderful. Kelly at the front desk is so wonderful and always happy. The MA was also very friendly. Dr. Stevens has great bedside manner and explained my situation and great detail.
Because seeing Dr. Nelson is always a pleasure. Always making me feel soo welcome and comfortable.
Although I was a new patient, I felt each member of staff that I came in contact was so comforting and seemed to honestly care.
Dr. Eisenberg was highly recommended and I have been his patient for over 3 years.
Very helpful, honest and nice.
Dr. Laird was engaging, responsive, articulate and thorough. I left understanding my options and assured that I had the right information to make decisions.
Gave me options. Spent time discussing concerns. Was not rushed.
I was satisfied with Dr. Chen when he finally entered the room after sitting there for 30-40 mins. The wait was ridiculous!!! The appointment was maybe 10 minutes long, the wait for him was at least 30 mins. He explained why the standard is to have a pap smear done every three years instead of every year at my age. I appreciate Dr. Chen, I didn't appreciate the wait.
Satisfied with interaction with Doctor's portion of visit...not with the others.
Gave me some relief. Took a specimen to analyze.
Dr. Eisenberg is very thorough, explains well and seems to be sincerely concerned about my health.
On time and all were very professional.
1. Dr. Warner got me in quickly to address my concerns. 2. Dr. Warner was thorough and clear. 3. Office is managing COVID well.
Dr. Gillaspy is very kind and knowledgeable.
Dr. Laird always listens and addresses my concerns.
They were able to get me in next day for an appointment.
Very quick, friendly, efficient.
My doctor gives me the confidence with his experience that when I leave his office, I know what's going on with my health. I trust his recommendations and I feel I am getting very good care.
The entire staff was very welcoming and the clinic was comfortable. I am new to the area and I've had the same OBGYN for 14+ years so I was hesitant to have to change. Dr. Laird was very nice and professional.
On time, efficient and friendly. Very professional.
Love Dr. Warner! She's easy to talk with and takes time to answer all questions.
Dr. Eisenberg is a great doctor and his assistant is super nice and friendly.
Dr. Stevens explained everything to me and took a lot of time to make sure I was comfortable.
Facility is clean, short wait time, staff is friendly, Doctor W. is very nice and personable....explains things well.
Friendly staff. Knowledgeable nurses. Dr. Chen always makes me feel calm and comfortable.
Dr. Stevens is very professional and thoughtful. She really listens and acts as needed to ensure patient satisfaction.
Dr. Warner was very attentive. Also explained everything & answered questions. This was my first visit with her, my doctor retired. I have been with the practice many years.
I love Dr. Westerband she is quick yet thorough. Her personality makes my appointment that much more to look forward to.
I always am highly satisfied with Dr. Eisenberg. He and his staff are always nice and very helpful. Dr. Eisenberg takes time with me to answer any questions I may have.
Dr Laird always listens carefully and provides me with the assistance I need.
Dr. Eisenberg was friendly and knowledgeable. He took time to talk with me about my concerns and was urgent in getting testing done.
I was greeted in a professional manner. My waiting time was only 10 minutes. I like the direct approach of the doctor and the MA was also very helpful.
Love Dr. Warner. Very comfortable with her. Honest and straightforward. Really like her.
Dr. Chen was friendly, knowledgeable and professional. He is gathering all of the data required to make the best recommendation for my issue.
Great office, Great staff!
Dr. Westerband was very friendly & informative.
Dr. Fewell was friendly and answered all my questions.
The appointment went as anticipated
Initially I had an issue because I had not been sent a link to connect to the telemedicine appointment. Once that was squared away, I was grateful to be able to talk to Dr. Fewell without having to go to the office unnecessarily. I had no problems seeing or hearing Dr. Fewell.
I am an established patient and love the doctor, office staff and nurse assistants. This is the office who is an example of how what every office should strive to be, welcoming, kind efficient. The doctor always listens and is wonderful! I'm happy you asked me!
Dr. Nelson showed a level of interest in one health concern of mine that no one else has cared about, and expressed the intention of helping me figure it out despite the fact that the health concern was not my primary reason for the visit.
Courteous. Professional. On time. Good bedside manner.
My Ovaries and uterus are Ok and no masses could be feelt!
Dr. Chen was very thorough and answered all my questions.
I was very nervous about my procedure but she helped to keep me calm and made sure I was okay. She was also very efficient and made sure that social distancing practices were in use.
Very nice and very knowledgeable.
Everyone was very understand and extremely helpful, we had a few tech problems, but we worked through it. The actual appointment was extremely satisfactory. Dr. Warner is a really amazing person and everyone on her staff has always been extremely kind to me.
I absolutely love Dr. Eisenberg! He's informative takes his time to explain everything and really cares about his patients!
Dr. Eisenberg is very kind and clear with his explanations of my complaint and strives to diagnose and prescribe the correct medication.
Needed antibiotic for UTI, got prescription.
Easy check in. Short wait.
The wait time was minimum and the personnel was courteous.
I loved that I had her full attention about my physical problem. My favorite parts were the ease of making the appointment (I saw her the same day I called to make an appointment) and, I thought it was great that I didn't have to get in a hot car and drive 1 1/2 hours to see my doctor.
He listened and helped ease my concerns.
Dr. Chen is so kind, patient and very informative. My baby was born a month early, Dr. Nelson delivered my little one (she was the doctor on call she is wonderful and amazing as well) he took the time to visit me and my baby in the NICU. I got so happy to see you Dr. Chen, I greatly appreciated your visit. You truly care about your patients. Thank you! <3
Well-run office. Dr. Laird is knowledgeable and personable.
Got in in a timely manner, little wait time in waiting room, doctor was great.
Dr. Warner was thorough, attentive, answered all queries, and professional.
Dr. Chen gave great information and answered all of my questions.
I waited for 45 minutes after my appointment start time and when I was finally seen I was rushed through my appointment and did not feel well cared for. I plan on finding a new OBGYN facility for the birth of my first child.
Dr. Fewell is so professional.
The appointment was quick. Great bedside manor and information provided was thoroughly explained.
I only waited for about 10 minutes. The doctor answered my questions.
Dr. E is always great, informative and helpful.
This was my first visit to Dr. Laird and I found her easy to talk to. Her assistant, I am embarrassed that I did not write down her name, was terrific. I felt welcomed and comfortable at all times.
Promptness and friendliness/office seems more organized and I felt valued.
Dr. Westerband has great bedside manner. Every time I go to the north location the front desk and check out are super friendly. This time around I found it really convenient that they have an in-office lab.
Love Dr. Laird! I always feel listened to when I see her.
Dr. Warner is a very pleasant person. She always spends the time and answers any questions I have. She does a thorough exam.
[Highly satisfied with] The way Dr. Gillaspy explains everything being done and her kindness and expertise.
Dr. Warner listened and covered a lot of ground in one appointment. She also did her follow up tasks right away after the appointment. Everything was ready for me at the pharmacy.
Scheduled an appointment in a very timely manner. Doctor's bedside manner easy going to relax me. Check-up was fast and clear explanation of results.
Doctor was good. Appointment time was behind at least 30 minutes.
I'm always satisfied with Dr. Warner, she's very professional but sweet as a doctor should be.
Dr. Chen is a great doctor. Is patient, caring and understanding. He's very nice and great at explaining things. The office staff and MA are also very nice.
I was seen right away, everything was kept clean and 6 feet apart and any questions I had were answered.
Professionally courteous, prompt, efficient and comfortable setting. Thank you for your service and care.
Listened to my concerns.
Love Dr. Laird! She's engaging, answers any questions, takes the time to advise. Her staff is personable also.
As a first time mom, this being my first pregnancy, it was hard not to have my husband as part of the appointment. Understandable with the current situation of COVID. I asked if I could phone call or video call my husband in as he waited in the car, but was told by the doctor that she felt uncomfortable with that. Going through this process for the first time, not having any previous experience with pregnancy, or knowing what to expect especially without my support system was very uncomfortable for me. However, the office staff and nurses were very kind and considerate.
I stopped by the office by chance they could help me so I could avoid having to go to urgent care. The staff and Dr. Eisenberg were able to put me onto his schedule and see me right away. Everyone in the office is compassionate, understanding an incredibly helpful. Dr. Eisenberg has been an amazing doctor to myself my mother and my sister for years.
Social distancing practices at check-in. Limits on patients. PPE in place. Overall good experience.
Staff was friendly and efficient. Dr. Laird is an outstanding physician. She always remembers me. Asks all the right questions and has genuine interest and concerns.
Dr. Laird listened closely to my concerns. She took great care in her examination. She was able to identify the problem and made clear suggestions for treatment.
Dr. Eisenberg listens and answered all of my concerns and questions.
Professional, friendly, efficient.
Dr. Westerband is very nice and kind and she took the time to answer all my questions/concerns.
It was a fine introductory visit. I appreciated that Dr. Laird's assistant proactively followed up with the mammogram specialists for them to reach out to me to schedule and appointment.
Dr. Warner is an exceptional practitioner. I am so grateful to be in her care and I trust her with my health. I have recommended her to numerous people even though I have only been her patient for a relatively short time.
Went in for an annual, but didn't even get my breasts examined. Still don't have my results on my pap. When I asked her about a concern I had, she sat what looked like very purposefully. Once, I asked my first question, she was quick to push medicine just like another doctor in this practice. Then left so fast, I didn't even get to ask my second question. Didn't even know why she walked out. I got dressed because I was so confused to what was going on. I could have literally walked past and out the door and she would not have noticed. I figured no, stay and see what she says. I heard her say where did she go?! Did she leave? I said, I am right here. Doctor signed me up for an ultrasound and said schedule an IUD after the ultrasound. I had this office calling saying the IUD was already approved by my insurance after 1 week. I really felt like I had no say in MY treatment.
I had expectations for at least some introduction and/or welcome since I was a new patient to her. I found her abrupt and rushed. I think her medical opinion was accurate but the experience, all of 5 minutes was lacking.
Dr. Larid was the best most helpful OB that I have ever seen.
Dr. Stevens was very thorough and explained all the information that I needed and answered all my questions and concerns.
Love Dr. Laird...she is a caring doctor.
Dr. Laird was extremely professional and very nice to meet and work with.
The nurse was wonderful... Dr. Laird was such a pleasure. She took her time to listen and was so nice!
Dr. Laird is very cheerful and upbeat when dealing with patients. She listens to your concerns and answers questions thoroughly.
Dr. Laird always takes her time and listens. Also, didn't have to wait very long to get into the exam room. It was a wonderful change. And Samantha was so kind and thorough.
Not a very long wait, all my questions answered, friendly medical staff, wonderful doctor.
I appreciate Dr. Laird's demeanor and genuine care.
Dr. Laird is incredibly nice and listened to all my concerns about my procedure. She presented me with my options and explained the pros/cons of each, then helped me make a decision about how to proceed. I'm very happy with the choice we made.
All went good and I even got my mamo done at the same time in the same office!
Went into the office unsure and slightly afraid and was put at ease with all information.
This doctor is my favorite out of the ones I have experienced at Genesis so far. He always knows how to explain everything in multiple ways so I leave knowing exactly what is going on. Also, he noticed I did not have the right amount of appointments scheduled and made sure to talk with the receptionist with me so I could be seen the following week as well.
Felt like doctor was in a rush and besides my annual, i was there for issues I've been having and waited 2 months to be seen. Those issues i didnt get to discuss and i had asked to be tested for everything there was no blood work done when the MA said it needed to be done for HIV and HepC testing.
They squeezed me into Dr. Laird's schedule. Staff very courteous and attentive. Dr. Laird seems to truly care about me as a person.
Was quick check in and did not have to wait very long before getting in to Doctor.
Doctor was super friendly, gentle, and answered all of my questions and concerns I had.
Doctor Chen had great bedside manners and appears to really care.
He listened to my concerns and came up with a plan of action for treatment.
She's thorough. Explains in layman terms. Takes time to answer questions.
Dr. E is always phenomenal he listens to my concerns and finds great ways to make me feel comfortable and confident that I am in good hands.
Dr. Chen and his staff are amazing. Great bed side manner. He listens and gives options.
Quick IUD surgical removal. No pain. Very informed about the removal made me feel comfortable with everything.
[Satisfied] Because she's doing a good job. I'm doing alright with her. So I have to be back my next month appointment. Thanks for asking.
Doctor was kind and professional.
All of the staff is friendly and efficient.
Doctor was very professional and answered my questions. This was my first visit with her. Dr. Kahler had been my doctor.
Firstly, I was establishing new doctor after having been with Dr. Kahlor 30+ years, due for annual, and also a breast lump in the same area where past cancer was removed. Love her! And my oncology appointment referral was immediate with an appointment scheduled next day, already had biopsy, and still, Genesis called to make sure I received the referral! I live way out on eastside. Still choose to use Genesis and certain Dr. Walker is a perfect fit for my health needs.
Dr. Chen is always pleasant to visit with, and is very knowledgeable and willing to share that knowledge. He allows you full participation in your care and takes your feelings and interests into account when making a plan for your next visit. Staff is always friendly and greeting with a smile and also willing to answer any questions or concerns that you have.
Dr. Westerband is very thorough and listens to her patients.
Dr. Warner was very professional and very personable and kind.
I experienced post menopausal bleeding. No one offered any information on what causes might be, what to look out for in the future, no reassurances at all. The nurse assistant said that Dr. W. "usually" would do a biopsy and got the tools out. Dr. W. rushed in and asked me to lay back, put the speculum in and took the sample. There was no talking about my symptoms, anxieties, or other concerns. She left as soon as she put the speculum in the bin under the sink without even closing the cabinet. I asked if she was going to feel for a tumor or cyst, and she said no, the test was all she needed. She said she would call with results, but didn't even tell me when I could expect them. I asked if I needed to make a follow up appointment and she said no. I felt like I was a bother to them.
Dr. Laird is very pleasant, highly experienced, very willing to answer any questions you have, and gives you even more information that you asked for. She was able to help me learn to use a pessary correctly after several other doctors had not done so.
Dr. Westerband took her time with me to answer my questions, which helped ease my anxiety about upcoming surgery.
Very open and welcoming place. Staff and Dr. Nelson are always friendly and educational on all questions and concerns.
The exam was fine but I had a difficult time having the doctor or office send in a vaginal scan for me.
Dr. Westerband addressed all the concerns that I had.
Martha Laird was thorough and friendly. She answered all questions to my satisfaction.
On time, friendly, thorough, professional, efficient.
I've only been to this location and dealt with this doctor twice, however, both times I was seen quickly. Most importantly, her communication with me in hearing and addressing my concerns made me feel welcome and comfortable. I usually avoid doctors because their mannerisms are almost always very negative and condescending. However, it was the exact opposite either Dr. Gillaspy.
Dr. Fewell is always very nice and welcoming, she answered all of my questions and informed me very well about what she was going to be doing. Made me feel comfortable with her and the procedure she would be doing, made sure I was well informed about every option I had and allowed me time to decide.
Dr. Walker was very helpful with discussion and treatment options.
While my doctor was very professional and polite I felt rushed and a bit like a number. The dialogue was very surface and it didn't feel warm or inviting.
Post surgical concerns very attentively addressed. All questions and concerned were answered. Had pictures to explain the procedures. Has great bedside manners.
This was my first experience with this doctor since my previous Gensis doctor retired. I loved this new doctor.
Experience was not rushed and felt like Dr. Fewell was really listening to me.
I thought the level of care was demonstrated with Dr. Westerband by being open and frank. She listened to my questions and gave her honest opinion with hesitation. I left feeling like I had a great appointment where she was not being rushed and gave of her time freely.
I was taken in fairly close to my appointment time. The person who took my blood pressure, etc was very pleasant. Dr. Warner was very kind, and explained everything to me in a fashion I totally understood.
Dr. Eisenberg was awesome. He is very personable, very upfront about potentially embarrassing topics and he didn't make me feel like he was rushed in any way. He explained things thoroughly and understandably. I would definitely go back to him as well as refer him to others. Dr. Eisenberg's office staff were also very, very nice and did their jobs well.
Dr. Eisenberg was very professional and had a great bedside manner. Good sense of humor which I like very much. Felt comfortable with him. I will definitely be keeping him as a doctor and will refer him to my friends.
I really like Dr. Gillaspy. She is kind and patient and always makes me feel more relaxed about everything.
Dr. Westerband is incredibly knowledgeable, patient and understanding. Everyone I have encountered at the office is so friendly and helpful
She's not very good at answering questions, it's just kind of a oh you're here and let me rush to get you out as fast as possible.
Friendly staff. Competent, attentive, reassuring physician.
It was easy to log in and communicate with my doctor. It was good to see her even if we weren't in person.
Dr. Westerband cleared her schedule in order to see me. I was able to get an appointment right away.
I have no idea who Dr Fewell is, I'm always just brought into the room by a different nurse who doesn't even tell me her name. And I found this nurse to be very Disrespectful....
Dr. Laird is a caring, present doctor given the constraints of COVID. While the visit was short, it was efficient and addressed all my concerns. She was present in our encounter. A rare find these days.
Dr. Warner and her NP are very thorough. They listen, suggest, and discuss.
Dr. Laird is very thorough and conscientious. She listens carefully to me and asks the right questions to get to the issue.
Dr. Laird is great, explains everything in easy to understand terms.
Dr. Nelson, was always making sure that I feel comfortable after and before my c-sections. She an all her staff was prompt to any of my questions/concerns.
she is wonderful, understanding, clear, and thoughtful. Gives you all options
Yes. Dr. Chen answeted all my questions.
Polite, friendly and courteous atmosphere.
She always seemed so caring and always always made sure she answered any questions you could possibly have. She took the time to really check in on you and took her time with you. I've experinced others seeing me in literally 5 minutes and that was it. She took her time for everything.
The doctor diagnosed me with Adenomyosis and did not explain what it was, the treatment, when it means in regard to my daily life, and what to expect. She nonchalantly said you have this and continued on. I did not feel like I was given the time of day and she had no sensitivity that this diagnoses was upsetting to me. I had to go gone an research the diagnoses, which scared me further.
Friendly, knowledgeable, takes time to answer my questions.
All my questions were answered.
The doctor spent only 3-4 minutes giving me my annual wellness exam.
I don't have to wait long for my appointment.
Quick to get in, flexible with rescheduling appointments. The doctor was informative and did not make me feel awkward in the slightest. She told me what was going on and how to solve the issue. Extremely welcoming!
Dr. Chen was very kind and professional. He answered all my questions and concerns. Even gave me some information that I even didn't ask which was very helpful.
I had a good exam and my questions were answered.
Dr. Westerband wrote in her evaluation: NO NEED FOR PAP OR COLPO EXPLAINED TO PT / NEVER AGAIN A PAP This was not explained to PT during the visit. After written inquiries only an incomplete explanation was given. If NEVER AGAIN A PAP because of the age (85), why does Medicare pay for PAP every 2 years irrespective of age. This was never explained.
The staff is wonderful, they make me feel comfortable and Dr. Eisenberg is fantastic and I know he's giving me the best information for me.
Had an 8:40 appointment. Was asked to get there half hour before to fill out new patient paperwork. I was seen by Dr. Warner very timely. She was very thorough with me and scheduled follow up visit.
I called in with a situation I thought needed to be addressed sooner rather than later and they were able to fit me in within a few days. Dr. Gillaspy was clear in her explanations and direction I needed to go with my situation. She answered any questions and concerns I had.
Dr. Westerband was able to get me in (as a new patient & same day) when my iud became displaced in a rather horrific accident. I had not seen a gyno in 5 years, the last time being the time my iud was originally inserted. My previous gyno was impersonal, unfriendly, and did not warn me of the pain of the insertion or the excruciating pain that would follow. She inserted the iud and that was it, no follow up, nothing. When I saw Dr. Westerband she immediately made me feel at ease. I could tell she cared about me and took the time to ask me thorough questions about what had happened and how we wanted to proceed. She swiftly removed the displaced IUD and got me in just a few days later to get a new one inserted. I was terrified. I was traumatized by the tremendous pain the first time and frankly almost didn't want to have another one again. Because of the experience I had on hormonal birth control, Dr. Westerband and I decided it would be a good idea to use a copper iud again. When she came in I expressed how nervous I was and she proceeded to talk me through the entire process. She told me exactly when to breathe, what the pain would be like, and exactly how much longer it would be. The thirty second procedure went by in a flash and although painful, I felt comforted and cared for which was exactly what I needed. At my follow up I expressed tremendous gratitude for her honesty and care. I look forward to coming back to Dr. Westerband for any and all gynecological appointments moving forward.
Just went in did pelvic exam, No is nothing. Bye. Didn't ask any other questions. So very dry, non personal.
It's always clean in the office and they always follow protocol regarding safety due to COVID. I've yet to visit an office as safe as Genesis.
Didn't need to wait long. Doctor is patient, workers are nice.
The entire staff that checked me in, the RN who prepped me, anesthesiologist, Dr. Grantham, the surgery RN, and of course, Dr. Fewell, all helped me to feel calm and relaxed prior to going into surgery for my procedure. Dr. Grantham explained what he would be doing, and he had a way of reducing my fears of general anesthesia.
felt like a number. I tried to tell Dr I've had many blood tests over the last few months and she still wanted more .I don't feel she even read the reports I brought with me. The nice RN spent more time with me then the Dr. Asked if I should give the reports to her or Dr. RN took them. Dr didn't even touch on the report of thickening of my uterus. What caused it, tamoxifen I'm on or what ?? I still do not know. She ordered another ultrasound in 2 months. She had 2 reports already. PET scan and ultrasound from ACPNWImaging. Dr asked if I had pain, I said more like discomfort and she was out the door. I don't need my hand held but I did expect to be ask if i had any questions. Dr didn't even ask.
I did not have a long wait time which is a huge improvement year over year. Dr. Laird is an excellent physician. Obviously brilliant in her field of practice but she has a great way of relating. I had been feeling really down about my weight gain and I felt very supported by Dr. Laird.
I absolutely love Dr. Chen's bedside manner. He answers all questions I may have and is very thorough.
Explained procedure and answered questions. Very professional.
Genesis Northwest: The first negative experience was the unprofessional office staff that were rude and did not give a good first impression. The individual helping me, threw down a clip board for me to complete the paperwork. As a new patient, I did not feel welcomed or comfortable in the clinic. Medical Staff: The MA Claudia was the only professional and nice individual in the office. Dr. Gillapsy was cold, callased, and rude (not what I expected upon reading her profile). She did not take into consideration my previous sexual trauma history and hurt me while forcing the speculum. It was painful and triggered my PTSD diagnosis. I informed her that my sexual trauma history was in the paperwork and reminded her of this and NEVER did she apologize or regard this in relation to her mishandling a medical device or harming me during a procedure I have had numerous times. This was the first time I have experienced this. Not only did she not address me but ended my appointment by telling me that the "take away" was that I looked healthy. I sobbed after she left the room and called my husband once I was in my car, who nearly had to come and pick me up. It was the absolute worst medical experience I have ever had and I will not be returning to this office.
Everyone was very kind, front desk, nurse and doctor Nelson. I'm really happy to finally have a doctor who really cares.
Standard measurements taken, time for questions provided.
Dr. Kahler is no longer seeing patients in the clinic so he referred me to Dr Laird. What a gem! Dr. Laird is kind and takes the time to listen to her patients. I never felt rushed! So glad for this referral from Dr. Kahler!
I really felt like Dr. Laird listened to me and cared about me. She addressed all of my concerns and I felt like she was 'on my team' for my health.
First time seeing her, made me feel comfortable, answered all my questions, seems like she really cares.
Dr. Stevens got me in right away after hearing about my situation. I had not been called back from genesis main location. Luckily Dr Stevens took it upon herself to get me in on her schedule the next day, she found that I had An ectopic pregnancy and proceeded with further evaluation and treatment right away.
It was on time and staff was helpful.
I felt rushed through. It didn't feel like I was listened to. It is often difficult to get ahold of Genesis about issues I'm having.
I really like my doctor. I think she treats me respect and takes my concerns seriously.
Dr. Westerband's staff is friendly and were certainly concerned about patient well-being with their temperature scan, social distancing, and clean pens. I was called back in a timely manner. Dr. Westerband is professional and caring. She offers tests based on my family history, always makes sure my prescriptions are up to date, and takes the time to chat with me about my health. I never know how long a doctor's appointment is going to take (regardless of what doctor I am seeing), so it was nice to be in and out so quickly. Taking off from work can sometimes be tricky.
The doctor took time to explain each step of the service.
Dr. Laird and the entire staff are top notch. I am always greeted promptly and all my questions are answered.
Dr. Gillaspy is very thorough, has great bedside manner & is genuinely a caring, considerate & compassionate doctor.
It was a quick visit and everyone is always so nice in the office.
Dr. Westerband is an efficient and knowledgeable professional. I am always happy to see her and have been since the my first appointment back in 2012.
Doctor was very professional and also conversational.
Friendly medical staff, clean waiting room & exam room, doctor listened to my concerns and thoroughly addressed.
I like Dr. Laird very much. She's personable and if I have any questions or issues she listens carefully and advises based on me specific needs and concerns.
Staff is very pleasant and welcoming. Dr. Nelson listen and cares about her patients. I trust her as a doctor for the best medical advice.
I had a question, it was answered. Dr. Eisenberg is always polite and seems caring.
I really like how well organized the office is, everyone there is very friendly and helpful. Especially the Doctor.
The doctor was very patient and went through the process very smoothly.
COVID precautions were in place and were executed efficiently by staff. Friendly staff. I have been a patient of Dr. Turner who retired, and my transition to Dr. Laird was seamless. Dr. Laird is professional, thoughtful, informative and attentive. Thank you.
Dr. Stevens was understanding, personable, and professional. I had to have emergency surgery and she did a great job putting me at ease about the procedure.
Dr. Stevens & staff are Excellent. Very professional, compassionate & caring.
She is very pleasant and answered all of my questions. She is very knowledgeable and empathetic.
Dr. and nurses are very nice. Always have a routine urine sample to keep an eye on infections or proteins. Doppler appointment and vital checks. Dr Warner always give me the time I need to talk to her with no rush and answers all my questions and concerns. Clean office and very quick from the waiting room.
Dr Laird was incredibly kind and very informative and caring when discussing my procedure. All staff members that I came in contact with were awesome.
Dr. Gillaspy always listens to me and answers all my questions. She makes me feel very comfortable talking about any issues.
Friendly staff, minimal wait, clean office.
All my questions were answered.
She was no nonsense and was very frank with what she said. I had no questions after the visit.
The entire process with this practice has been positive from initial contact for scheduling, checking in with an extremely pleasant staff to meeting with physician. She was very prepared with my hx when she came into exam room. She took her time in explaining and going over issues with me. I never once felt that she was in a hurry....these days in medicine this is a huge plus!
Wait time was short. Dr. Eisenberg is both professional and friendly. Pap Smear was pain free.
Dr. Laird was very professional, attentive and answered my questions.
Doctor Fewell is caring and understanding. She identifies problems and quickly takes action to resolve issues.
Dr. Stevens spent lots of time with me, explaining various health related issues.
This is not the reason of my last visit. After I delivered my baby girl on March 3rd, 2020 for 6 days . On my 7th day I was ended up in ICU For 13days. Dr.Nelson right after she's found out that I was in ICU she came to visited me and showed me her concern , which was so so sweet of her and mean a lot to me . And all my appointments with her she's makes a feel so comfortable around her with her kindness and sweet smiles and generally.
She was very informative and listened to my questions.
Doctor and nurse are really helpful and kind.
Always professional and takes time to explain things and answer questions.
Efficient and knowledgeable.
Dr. Stevens was patient with me and helped me out with my medications.
[Highly satisfied with] The care provided, the information received about issue.
Dr. Nelson was very respectful, knowledgeable, she told me my options. And she respect my decision. She is very professional, and kind. I decided I didn't want to have more kids, I'm 43 years old. I'm very satisfied how my surgery went. And for sure I will recommend Genesis.
Dr. Laird is amazing, I enjoy having her as my OBGYN. She has answered all of my questions and she is determined to help me with my health situation.
I am always well taken care of by my doctor and her Medical Assistant. Thank you very much for demonstrating you guys really care for your patients.
Dr. Schnieder has always been great, she makes me feel more comfortable.
From the moment I walked in, staff was friendly and made me feel welcome.
The exam and interview were as expected. Dr. Eisenberg is personable and listens well.
Dr. Warner is always professional, kind, and calming.
My doctor answered all my questions fast and made me feel as comfortable as she could!
Office was clean and COVID safe. Everyone was very friendly. Love Dr. Laird.
I was expecting a pelvic exam and breast check and neither happened.
Dr. Schneider was supportive, honest, realistic and practiced evidence based medicine and I'm all about research! The front desk staff was friendly as well as the medical assistants I interacted with. No complaints. Great, informative team across the board.
I was seen in a very timely manner. Dr. Chen took the time to talk to me about my new birth control options after a fail IUD placement. He was able to help me feel comforted that the IUD eroding through my uterus wasn't typical and shouldn't happen again. I always feel heard when talking to him.
Dr. Laird is an awesome doctor.
Always answers every question and explains everything.
Dr. Eisenberg is friendly and kind. He always answers all my questions and provides treatment that has my best interest at heart.
It seemed like a pretty standard appointment. She measured the baby and listened to the heartbeat. Since this was also my first visit (I just moved into the state), she also took the time to answer a lot of general questions I had about births in Arizona. It's just hard with COVID to not have your spouse there with you.
Dr. Warner was very knowledgeable, efficient, I didn't feel rushed with my questions and comments, and she was very friendly. We talked about our common backgrounds in Wisconsin, and since this was the first time I had seen her, she was very accommodating to me.
The employee at the front desk of the Oro Valley office is awesome. She's friendly, fast & such a joy! This location is such a breath of fresh air!
Dr. Warner was very thorough and has great bedside manner. It was very obvious to me that she read my chart and questioned me accordingly. I very much appreciated her interest in my health.
Each staff who took care of my visit was attentive and kind to me and attentive and kind to other patients there for services. Thank you.
I have been seeing Dr. Stevens for several years & have always been happy with her & her staff, plus her office is very clean & Dr. Stevens is very caring.
Dr. Howy was excellent with his patient care. He was friendly, professional and clear with his explanations of my uterus.
Dr. Gillaspy listened to my concerns and numerous questions that I had prepared for our meeting and addressed them, while also making me feel comfortable and more confident about my decision making.
I was in and out quickly.
From my pre-op consultation through surgery and post-op visits, my experiences were more than positive. Dr. Chen was patient, compassionate, and took the time to thoroughly explain everything to me and allay my concerns. My surgical experience was the best ever!
She didn't spend more than 5 minutes with me. She made her assessment prior to inspecting. She was walking towards the door as I was still asking questions. She didn't take the time to fully understand my symptoms and seems like she just wrote me off.
My experience was great as usual. I visited the Oro valley office. It is always very pleasant. Kelly is super nice, friendly, and always helpful. Dr. Chen is always kind and respectful. A great doctor!
Friendly and helpful and caring.
Friendly, efficient, confident, reassuring. I felt comfortable and at ease.
Dr. Rachel Walker was so nice and understanding! She genuinely cared about my opinions and offered the best treatment for me. This was my first time meeting her and she was extremely welcoming and made me feel really comfortable.
The visit was good, everyone was friendly and helpful.
She was really nice.
My appointment was on time, staff was great, new office in Green Valley is clean and neat. Dr. Eisenberg is a great communicator and outstanding physician.
As always, Tori answered all of my questions with the all the information I had requested and then some. Felt heard and at ease after my appointment.
There were great Covid precautions. The doctor was her usual wonderful self and I wasn't kept waiting too long.
There was little wait. Time for conversation.
She tried to convince and push me to not get it taken out. I had previously had a pap that came back that I was allergic to the copper iud my cervix and VERY swollen to the touch and causing a ton of issues. I wasnt asking for more medical advice or for her to even tell me her professional opinion i just wanted the copper iud OUT
This was my first appointment with Dr. Nelson after being with another gyno for approximately 15 years. I was a tad nervous about the appointment, but Dr. Nelson was warm, friendly, and professional. The exam was not uncomfortable, and she answered all questions I had, plus gave me information re women issues.
I felt as though the nurse and doctor were rushing me through the appointment and not listening to my concerns. I was also brushed off about my concerns around my cycles due to nursing my daughter.
Dr. Chen explained his findings in a thorough and reassuring way.
Dr. Warner was very knowledgeable and understanding.
Being far along in pregnancy I thought I would have to wait the usual time to get full answers to how baby is doing with a sonogram, etc. I was elated when not only was I finally able to see a doctor (after trying to get into Croasroads OB/GYN for months after I first got pregnant), but Dr. Walker did a thorough interview, exam, and sonogram that proved baby was perfectly healthy and growing on schedule. She put all my concerns to rest.
The doctor spent a great deal of time discussing overall health issues in addition to the primary reason for the visit. The office staff were professional and polite.
Howard Eisenberg is amazing.
Felt very comfortable, nice and friendly clean offices.
Dr. E is really great at putting patients at ease and answering all questions.
Never a long wait. Dr. Westerband is thorough.
Friendly, professional, compassionate, efficient service from beginning to end.
My concerns were addressed.
Dr. Walker is very personable and kind while also being very informative and detailed in her questions and examinations and always answers my questions thoroughly, taking her time. I never leave wishing I'd had a chance to ask questions or feeling like I was brushed aside because someone else is waiting in the next room.
Kind, courteous, on time, clean, questions answered, professional.
Dr. Warner is a awesome doctor. I wish all my doctors could be as knowledgeable.
Greeted with a smile by receptionist. Wait time under 15 minutes. Courteous assistant and Dr. Laird explained everything she was going to do.
Front desk staff were not very professional in the conversations I overheard which could have been discussed more discretely.
Nice staff at desk, clean office, pleasant.
Always pleased after a visit with Dr. Stevens. Personable and professional.
Quick, easy efficient- could have done without filling out paperwork as nothing has changed but overall office was fine.
All staff was pleasant and helpful. Dr. Walker was very friendly and informative and made me feel comfortable as a new patient. I was only frustrated by the duplicate paperwork. I was prompted to do paperwork online prior to the appointment, some of which was identical to the paper copies I was given. I also have uploaded my insurance information, but was requested to have the physical copy as well. I'm just not sure why there is a request for duplicate work for the patient.
When I advised the medical assistant of lower pressure Dr. Westerband checked me right away.
Dr. Martha Laird was sweet, pleasant, and informative as she has been with me for the last 16 years. I live on the far northeast side of town, but still travel to La Cholla because she has always given me such great care.
Let me say my whole family LOVES Doctor Nelson. I wish she practiced general medicine so we could see her for all of our family's needs. She is kind, positive, welcoming and listens to her patients and their partners. Plus the staff there is extremely welcoming. Over all hands down best OBGYN.
Office run well. Did not need to wait. Doctor and staff professional. Medical issues addressed.
Dr. Laird was efficient while also being very personable and concerned about my health.
The Doctor was personable, kind, smart, efficient and made me comfortable.
Very helpful. She gave a lot of great advice. The only reason I wouldnt rank it a 5 is because she wrote me a prescription to an apothecary. After purchasing the prescription (they didn't take insurance) I found out that I could have gotten the same prescription at CVS for half the cost.
Dr. Fewell was a patient listener.
My doctor is caring and respectful. She shows concern for my health and well-being and either resolves my issues or offers referrals. I have complete trust in provider.
Dr. Gillaspy was very friendly and though the IUD placement was moderately painful, as expected, but she was very quick and it went very smoothly. I appreciated her calming demeanor and how easy it was to express thoughts or concerns to her.
I was satisfied with the level of service provided by Dr. Fewell and her MA. Both were knowledgable, patient and understanding of my concerns.
Dr. Chen is always thorough and to the point without making you feel rushed. He is a very good doctor and have spoke highly of him to many people.
The front desk person was very kind, and friendly. Dr. E is a great doctor, knowledgeable, and informative, good bedside manner, compassionate, and caring. The office was clean.
Dr. Laird is great and a good listener.
Dr. Laird really listened to me and understood what I am going through.
She was knowledgeable, and quickly got me the help I needed.
Dr. Laird she was able to diagnose and solve my problem quite quickly.
She spent time understanding my problem.
I didn't wait too long, Dr. Fewell is personable and efficient. I could tell that she had someone to see quickly, but only because she ran out of my room after answering all my questions. I never felt rushed, I know I am important, as is that other patient.
Dr. E is just such an amazing Dr. and I love the communication and the friendship with him as a person.
They got me in to the office for an appointment in a few hours. Dr. Chen is always so helpful, seeing him made me feel better. The staff is very friendly.
Fewell is a very wonderful OBGYN and I'm so glad I switched over to her. She's easy to talk to and answers all my questions at every check up appointment.
Dr. Chen is very informative and shows genuine concern and compassion.
Dr. Chen did the evaluation and explained what surgical procedures are used when and had an illustration to show what is done. He recommended the use of a pessary which may keep me from needing surgery.
No problems everything was good.
Dr. Chen was very professional, and very caring at the same time. His pelvic exam was thorough, but he was not gruff like other OBGYN doctors I have been to. He answered all my questions very professionally.
Everyone was professional and took the time to ask me questions. As a new person in the area it was important that my history was reviewed and I felt they did a good job. I did not feel rushed.
The check in proceedings was ridiculous. The lady at the front had not clue what was going on and the lady at the front desk gave me a stack of paperwork to complete and tried to tell me that I couldn't sit in your empty office to do them. The chairs out in the hallway were full and not 6ft apart. It was rude and disorganized to say the least.
I love Dr. Chen, I have been seeing him for about 12 years. He listens, answers questions, takes his time with you.
The doc was very friendly, well informed about my issue, included me in the discussion about what the issue was and what needed to be done.
Dr. Gillaspy is always punctual, she takes time to discuss concerns with me.
I love Dr Stevens and the Oro Valley office
Staff is great, always helpful.
I was referred to Dr. Laird by my primary doctor and she did not accept my insurance.
Dr. Warner was on time and came in with a smile. She treated me as her mother. She was helpful in accommodating my big boot as a result of foot surgery. She was gentle and interested in my concerns and comments.
He was easy to talk with and he made me feel comfortable.
She was gentle, friendly and helpful. She was also easy to talk to.
[Highly satisfied with] Her attentiveness and caring nature.
Dr. V. Chen is one of the kindest, most considerate and knowledgeable doctors I have ever had. He is a wonderful listener, and it is so great how he gets to know his patients. He has an amazing way of putting his patients at ease, and I greatly appreciate how he always takes the time to answer my questions. He's just the best!
Dr. Warner always takes the time to listen and genuinely cares about her patients.
Dr. Laird was very concerned on making sure I was comfortable with my wellness. Compassionate.
SLOW TO CHECK IN. Girl behind 3' counter pulled her face mask aside to sneeze loudly into the air. Felt rushed during exam. Too many appointments crammed into time frame. When I said to the employee who sneezed, oh i thought masks were supposed to CONTAIN the sneezes, she said, "It didn't feel right.' WHAT??!
Dr. Chen and the OV staff are wonderful!
Dr. walker and all the staff at Genesis are great! They're so sweet and personable.
Everyone courteous, doctor courteous and thoughtful.
Dr. Gillaspy was thorough and explained everything fully. She was also very pleasant.
Dr. Laird and the MA that roomed me were excellent and caring.
I love Dr. Warner and her M.A. they are very professional and sweet. I always know I am going to be very well taken care of when I have an appointment.
I am very happy with the experience. I enjoy the relationship I have with my doctor. She listens, understands and offers great advice. She does not rush the appointment to move on.
From check in to visit with doctor everything was great.
The Doctor was nice and she was supportive. I will definitely come back.
Dr. Chen was thorough and proactive. He is very experienced in some of the issues that I am facing and I appreciated his thorough explanations of options.
Dr. Chen went over my upcoming surgery in detail and answered all of my questions.
The office staff is very friendly and efficient. Dr. Warner is very thorough and caring.
Thorough, efficient, informative, and caring.
They took great care of me and made me feel comfortable.
It's was a normal routine check up.
My problem is fixed. [Highly satisfied with] Dr. Chen's professionalism.
For an old lady, Dr. Chen was gentle and explained about not doing a pap test and was willing to answer any questions I had.
My doctor is very informed and caring.
The staff worked very hard to get me in right away.
The MA explained the procedure well, doctor explained the procedure well. Doctor called me when received the results with good news. Even if I did not receive good news - all was very good.
All my questions were answered.