The staff was friendly. Even though my wait time short and my examination went swiftly, I didn't feel rushed.
The staff was very pleasant and Dr. Jacob made the experience very smooth and she helped ease some worries I had and addressed all my concerns and I felt very comfortable.
Dr. Jacobs is just lovely. Makes the visit fast & easy. Very thorough.
First visit with Dr. Jacob: She is such a kind and gentle person I felt very confident and secure in her care. She took the time to *listen* and answer my questions and concerns. I appreciate her professional and caring way!
I felt very comfortable with Dr. Jacob and felt that she listened to my concerns.
Dr. Jacob is very easy to talk to. Very pleasant and professional. As a senior I appreciate her continuing service. Thank You.
Positive note: appreciate that my appointment was rescheduled for later in the day given icy conditions. Negative notes: 1. Completing the information on-line to confirm the first appointment, getting the same prompt for the rescheduled appointment, finding information I completed the first time was not correct the second time, completing it again, and then arriving at the office to be given a clipboard of papers that included a mix of correct and incorrect information. 2. No screening upon getting to the office akin to what I've experienced with every other medical appointment during the pandemic. 3. Young woman in the reception area who checked me out afterwards had her mask below her nose. I did not approach the desk until she fortunately put it above her nose. Unexpected and disconcerting to see in a medical office. 4. Handed her the check-out sheet and then she asked what else did I have in my hand. I said script for a mammogram and response was "I need to make a copy of that." I handed it to her, but given a call from the imaging center, presume she faxed a copy to them, which it would have been nice to know.
I was very disappointed how the waiting room was filled and no social distancing took place. You made patients put on gloves before touching a pen to fill out paperwork; however cramped people into the waiting room.
Dr. Jacob patiently answered all my questions and addressed all my concerns.
Dr. Jacobs is competent and friendly. My visit was comfortable yet thorough, she explained what she was doing and why.
Dr. Jacob is pleasant and listened to my answers to her questions.
