Joanna was honest and upfront about what can be helped and what can't. She was fast and friendly.
The staff is usually very friendly and knowledgeable. Leah knew I struggled with my second session because I wasn't numbed enough so for my third she made sure to numb me longer.
I've gone to Joanna Poole several times and each time the experience has been pleasant. She is very professional and she knows what I need and I appreciate that. Thank you!
When I came in my right eye was swollen making it difficult to see all the areas that Botox was needed. Joanne made sure try and get the areas as best as should could then had me come back in two weeks to make sure that the swelling didn't let us miss anything.
On time, very relaxing and she did a great job explaining everything she was about to do and what it did for my skin.
Everyone was very patient with me. I was very anxious getting my lips done. The nurse and NP were both very sweet and professional.
Joanna is extremely knowledgeable. Answers all my questions and gives her recommendations based on what is best and will or will not work for me. What she does is perfect every time!
[Highly satisfied] Because Joanna is bad to the bone and she is the only person I will ever let touch my face with Botox.
Leah took her time with me. She was more than happy to answer my questions and discuss new options.
She was so welcoming and talk me through each step she was doing during my facial and it was very informative.
[Highly satisfied?] Yes. I won't let anyone but Joanna Poole touch my face.
She was so helpful changed of somethings. It worked and I was happy! Also gave me some great advice!!! Can't wait to come back to see her.
Appropriate procedures for my particular problem were explained thoroughly.
Appropriate procedures for my particular problem were explained thoroughly.
Ms. Poole graciously examined the dropped eye brow and ptosis caused by another doctor's Botox injections into my forehead. 2nd time this doctor has caused such a result. She was honest and said she couldn't guarantee she could fix it, but she would try to help. She gave a treatment and asked me to contact her in a week to tell her how it went. I sent an email. It had improved minimally, and now the original Botox just has to wear off to get back to normal.
Love my provider. She is sweet and takes her time even though I am a repeat customer.
Joanna Poole made my experience so welcoming and made me feel very comfortable. She's awesome!!
Joanna is always so amazing at every visit! She makes me very comfortable and answers any questions I have. I am beyond pleased with the results I have! I will always recommend Joanna and Jade Medi Spa!
I was there for lip injections. Joanna listens to my concerns and was able to inject with minimal bruising! I was very satisfied with the outcome and the product used.
Leah was very helpful in answering all of my questions and made the experience great.
Alayne is awesome! I felt so comfortable and the treatment was state of the art!
The service was done in timely manner and resolved the situation I was encountered.
I felt that my questions were answered. She was very courteous and knowledgeable.
I've always been satisfied with the staff. They are friendly and seem genuine. They explain the procedure well, give you options, suggest what they think would be best, but they've never pressured me into getting something more than I wanted.
Joanna is a skilled injector. I'm happy with the results, experience while at the medispa, and my Jade club membership.
The staff and providers are exceptional! 5 star treatment in all aspects of my appointment.
[Highly satisfied with] The friendly staff and wonderful treatment. Speedy service.
She was very honest with me regarding the treatment I was inquiring about
INFINI Fractional RF Skin Tightening
The procedure produces great results. I absolutely love Joanna!
All personnel were very nice and professional. Very happy with the services, as well.
Joanna is always so friendly & honest. She is very easy with the needle & I never have bruising. I will be back for fillers soon.
Very professional, extremely knowledgeable and thorough. Client first focused. Will continue all my aesthetic and cosmetic needs here.
She is very nice and makes you feel at ease during the treatment. She is easy to talk to and makes the procedure go by verily and with very little pain.
Everyone on the staff was very friendly and the place seemed really clean.
I've been seeing Joanna for Botox and Alayne for laser for over a year now. They are first rate and always make me feel welcome. Jade in general is awesome at doing that, and trust me as a transwoman I really appreciate it. Not everywhere does that for us. You have a loyal customer who tells others about y'all because of this. Thank you!
Alyne is great! Very knowledgeable about the procedure and makes you feel right at home. She is super friendly and answers every question put at her. She gives you her time.
Extremely satisfied! Joanna is the best! I can't wait till my next visit!
The procedure was done quickly, with little discomfort and results are just as wanted.
I felt very comfortable and at ease. The procedure was quick and easily tolerable. I love my results and am very excited to see what else Joanna can accomplish. I trust her completely to tell me what may enhance and what is a terrible idea.
I absolutely love Joanna and Leah! They listen to my concerns and they deliver EVERY TIME!!! The staff is just amazing and will only do what they think is best for you, to get the results that you WILL love!
follow up treatment to an adverse reaction. Pleased with the treatment
Joanna and her assistant were great! They made me feel so comfortable and gave me the exact results I wanted.
My results were exactly what I was looking for. Leah's personal follow up communication is so appreciated.
From the minute I walked in the door till the minute I left they made me feel comfortable and relaxed.
Yes I was VERY satisfied! Very impressed with Joanna and the results I got from my procedure!
Very informative and sweet, she didn't rush me and answered all my questions.
My lips were not filled properly. I had to get the syringe in 2 sessions. After the first session I noticed a line across the middle of my top & bottom lip where it looked like all of the filler was placed around the border of my lip. I though maybe this would be fixed with my 2nd appt. I did mention it at the 2nd appt & was told it could take a month for the line to go away. So she used the rest of the syringe I had, I asked about filling the portion of my lip further back, plumping the "pillows" & she kind of snapped at me saying "what do you mean??". I told her it felt like the filler was only placed at the edge to the middle of my lip & not my full lip. She told me that was as far back as it needed to be done. So I just let it go, and again right after the swelling went down you could see the line of filler at the border both top & bottom lip when I smile. Looking like filler was placed in half of my lip only. A very distinctive line when I smile. I've been getting filler for about 4 years now; so I know this isn't normal. This was my first time getting filler at this location.
Both Joanna and Alyne were very knowledgeable and took the time to answer my questions.
Joanna P. Is amazing! I love her. So glad I was chosen to be her patient. She is honest and has my best interest in mind. For that I am so grateful. Always a great experience when I come there...all the staff is amazing, kind, and helpful.
I love that she is very meticulous each time, and my results are consistent. She always goes the extra mile to accommodate my schedule. She checks on me between visits and is available by email for any questions!
This was my first time getting lip fillers. Joanna was very friendly and talked me through the whole thing. It was very painful but she tried to keep my mind off by talking to me. She made sure I was happy before leaving.
I love Joanna and have been seeing her for a long time. I can tell she cares about me and is constantly helping to make dealing with a disheartening situation a little less painful.
Joanna was amazing. She spent a lot of time explaining different options.
The staff is very knowledgeable and friendly. They take their time to make you feel comfortable and that means a lot.
When I made the appointment I was so nervous that it would hurt. After meeting the friendly staff and them comforting me the treatment was nothing like I expected, very pleased!
[Highly satisfied?] Yes! Leah was PRECIOUS. I've loved "getting to know her" from following y'all on social media, so I felt like I was talking to an old friend when I came in. She listened to what I wanted and worked with me to come up with a plan. I also love the Jade Club and that I'm able to break up payment. It's an awesome idea!
Leah did an awesome job! In fact, I will be making another appointment with her soon. It brightened my complexion which is what I was hoping for.
Joanna always makes me feel comfortable and has always done a great job balancing the product to give me the most natural look.
Joanna used the new filler in my lips and I absolutely love it! My lips are plump, smooth, and very soft.
I appreciated the detailed consultation with Joanna as to what would be best treatments for me.
I've been a patient for a very long time. Left and came back. There is no other place I feel safe to go and the quality of care is second to none!
Joanna and her staff are so nice and welcoming. Will definitely be returning when it's time to treat myself again!
I had a great experience with the consultation. I got the results I wanted for a first time visit. I will be going back.
I came for a consultation on CoolSculpting but when we realized I wasn't a candidate she asked the NP to go over some other options with me! Everyone was very nice and helpful!
Leah was super sweet and helpful. The Jeuveau she used gave me great results. I had never heard of a lip flip and the results were great as well.
The outcome after the facial is amazing. Alyne keeps it real and honest about all the products and the process of each treatment. She is always so friendly and keeps the conversation going to where its not awkward.
Leah was extremely knowledgeable and shared all pros/cons of the product. She has a great personality as well and was very welcoming!
Very friendly. She informed me of every step and what to expect throughout the procedure.
Leah was welcoming and knowledgeable about the products. She answered all of my questions!
Jade Medispa I drive over 290 miles for my one hour Platinum Hydra Facials on a monthly basis with Aline, because she is thorough yet gentle enough that she does not cause pain even with the exfoliation tip. My skin comes out free from all my dry skin, pores are tighter and for my age, I think she does an excellent job. It takes more than a month before I notice that I need another treatment. I try to book them every month in advance to maintain what has been achieved! I'm very satisfied with her knowledge and touch. [Single best thing is...] Relaxing my nerves and tightening my pores at the same time! I love the glow my skin has when I leave!
Joanna always does an amazing job on my Botox and fillers! I received Botox for my crows feet and was very pleased with the results! I love that they instantly disappear!
Ms. Myers was very pleasant and did a great job. She made me feel amazing in my own skin.
[Highly satisfied?] YES. I have been very happy with the services that I have been receiving from Leah. She is knowledgeable, professional and makes the visit comfortable. I have been very satisfied with my results.
Very nice staff. The staff was very polite and followed very good protocol.
Always so welcoming and friendly. I love everyone there. Quick, painless, and fun conversations.
I met Joanna for the first time and she was such a sweet soul, I appreciate her making me feel comfortable and not so nervous getting lip injections for the first time. I recently moved here from Orange Beach and I am so happy to have found someone new to do my Botox and injections! The lip injections turned out better than I could have imagined!
The procedure was explained at the consultation and I knew what to expect when I had the treatment - there were no surprises. Leah put me at ease and the procedure went off without any problems. Leah and the rest of the staff were great. Very much in tune with easing any anxiety that I might have had.
Joanna is awesome and always makes sure she takes the time to pay attention to the small details. I love the result of my lip filler.
Everything was perfect, she made sure I was comfortable the whole time. I would recommend everyone!!!
Everything was amazing! From the staff, to the cleanliness of the facility, to the understanding of my Granny and I wanting to come together and having to reschedule a zillion times! Everyone is just so sweet! Joanna knew what I wanted even though I couldn't figure out how to explain it lol! She made my bottom lip finally "fit" with my top. I had no bruising and minimal swelling.
[Single best thing is...] A smooth face! Amazing services and my face looked and felt amazing!
She explained everything so well and made my first experience so nice! I was super nervous. Love my results. Loving my smoother lines on my forehead.
Such a great experience! Everyone is so nice and provides wonderful service! I would recommend to anyone! [Single best thing is...] Getting rid of these wrinkles!
Tried Botox. Was unhappy with forehead results. Tried something else and still unsatisfied.
Was treated very well and everything was explained in detail. I am highly pleased with the results! Love feeling better about myself when I walk out your door! I feel so pretty!
Cleanliness. Knowledgeable staff. They were very respectful and kind. And advised that the lip injections would be somewhat painful. I really liked talking to the staff there. They are so nice and courteous. [Single best thing is...] The education on aftercare and day by day.
Friendly staff and just relaxing atmosphere. She made the visit well worth it. My skin was the softest and cleanest it's ever been.
Alyne was very thorough in explaining all of the different ingredients/chemicals that go into the HydraFacial process. She also made sure I was aware of the benefits of each step of the facial so that I knew exactly how this treatment would improve my complexion. I appreciate her willingness to choose the best process for my skin needs! At the end of the facial, I was able to see all of the cleaning that was done during my facial in the canister! It was so interesting to see everything that came out and it helped me to see how beneficial it was!
The staff at Jade Spa always make me feel apart of their family, answer my questions and offer aide in anything I may need. Love love love them all!!! The single best thing about my procedure of the Botox injections is it takes away the wrinkles between my eyes. Makes me look younger!
I was made very comfortable. Everything was explained professionally. Very pleasant experience. Very pleasant staff.
My experience has always been pleasant. The staff is friendly and welcoming. Joanna is super friendly and very knowledgeable about what I need. I am highly pleased overall.
Joanna is amazing. Always makes me looks fabulous & is great at what she does. [Single best thing is...] Joanna!
Alyne is amazing. She made me feel really comfortable and kept me laughing. Also my hair is already going away! [Single best thing is...] Alyne for sure!
Customer service and experience is always great at JadeSpa. The best thing is seeing the results after the procedure, actually seeing an improvement in my skin.
I liked the technician and how she explained all that she was doing and how it was beneficial to me. Peaceful environment, nice and friendly staff.
Leah was absolutely the most informative and kind person. She thoroughly explained everything to me, I didn't feel rushed and my Botox results are amazing!! I felt like she was honest and I'm beyond excited for my new skincare she recommended to me. I'm loving it so far. My entire experience was spot on, like it is every time I'm in there.
I love how Botox helps with my tired look. Botox was painful. I was in and out in no time.
Just from start to finish IT WAS ALL WONDERFULLLLLLL! [Single best thing is...] HOW COMFORTABLE I FELT... Even through this pandemic.. Business have a hard time adjusting to this "new" way of customer service.. BUT YOU GUYS WERE RIGHT ON FROM THE MOMENT I WALKED IN THE DOOR!
Botox did exactly what I wanted it to. [Single best thing is...] The quickness.
Leah is knowledgeable and listens. She is great at explaining what she's going to do and why she's doing it. She's honest about her recommendations and the results you can expect. She's so easy to talk to and I trust her 100%. I'm very particular about my Botox. I don't want Jack Nicholson peaked brows or any unnatural expression lines. Leah gives me a natural look, and no one even knows that I get Botox, including my husband.
This was my very first appointment ever and she was extremely informative. Very kind as well! I ended up getting Dysport and am very pleased with the results!
She gave me more volume and was able to distribute the product appropriately to fit my needs. Joanna remembered me as a patient from the previous month, so it made addressing my concerns easier.
Leah was very kind and took time to explain everything to me. She advised me on skincare products and procedures. I was very pleased with the results of the Botox. I have had Botox once prior and the result were not good. I am so glad I gave it another shot and Leah did a perfect job. The lines on my forehead are gone!
I love everything!!! I love looking younger. I makes me feel great. The staff here is amazing!!
So satisfied with my experience. Everyone from the lady outside checking temps to the ladies checking me out.....they were all so sweet and welcoming. They made it feel like you were just going to a girlfriends house for lunch not about to let someone see all your insecurities. Loved them all very much.
She explained everything in detail before she started and during the facial. My daughter's nervousness was eased and she thoroughly enjoyed her facial Alyne gave her!!
Alyne was amazing at explaining each step of my hydrafacial. I left the spa feeling amazing.
She is so personable even when completing Botox. She is so honest and will tell you exactly what you need. I love how I don't even know she's pricking me. To say she's great and a perfectionist is an understatement. My face is smooth and looks younger!
I've always been impressed by the friendliness of each and every staff member there! Perfection!
Alyne is so personable & professional at the same time. I've even referred my mom & friend to her. I'm almost finally rid of these pesky chin hairs!
Joanna made it extremely comfortable! She gave me what was best for me and I absolutely love my lips. Also, I was scared of the laser hair removal due to past experiences but it was a breeze there, ready for my next session. Lastly, she put me on a skin regimen and my skin is just about flawless. [Single best thing is...] My lips.
My results were visible within the week. Joanna recommended Botox at the corners of my mouth. I was complaining about my mouth looking like it was being pulled down. It worked well and I will continue to have Botox injected there.
Alyne is always professional and does a fantastic job! Looking forward to reduced hair growth.
Joanna Poole is a fantastic professional who gives recommendations based solely on the needs of the client...she doesn't push procedures or products, and she is conservative in her treatments. Joanna pays attention to details, follows up with aftercare, and I will continue seeing her on a regular basis!
Love it! The staff always makes me feel welcome and at-home! Leah is easy to talk to and trust with her aesthetics of applying Botox! It's hard to choose what the single best thing about coming to Jade for my Botox! It's a perfect experience every time, from start to finish!
The staff was really nice and I got the lips I wanted. [Single best thing is...] Bigger lips.
I went for a Botox/skincare consult and the staff was so helpful. I chose not to do Botox at this appointment but I did get skincare. I have severe acne and Taylor gave me a few options on how I could treat and made sure to give me the most cost friendly recommendations. My skin is already looking so much better! [Single best thing is...] The knowledgeable staff! Everyone from the moment you walk in to the time you leave are so nice.
Everyone was very nice including the girl that checked my temp at the door and Joanna did an excellent job with my Botox. Great results I feel prettier now I had fine lines on one side of my forehead and it's very smooth now. [Single best thing is...] Smooth, no lines now.
Leah is very knowledgeable and took time to explain the different options I would have. She was the best I've ever used and I will definitely be booking with her on a continuous basis. Very pleased with my results! I had very strong frown lines between my eyes , they have completely gone away!
I'm 49, it was my first time to get Botox and I really didn't know what to expect! From consultation to procedure, it was a fabulous experience! All the ladies in the office are so very sweet and helpful! [Single best thing is...] No wrinkles lol
Leah was very professional and friendly. Explained everything in detail. No bruising at all.
She did a great job explaining everything. I love the results. It did exactly what I wanted.
I talked to her a long time & explained that I have had someone drop my brows before. I have been getting injections since 2010. Told her that I don't want them looking like a clown but lifted. She dropped my eyebrows so bad that the skin above my eye is crushing my eyelashes. I called her & she scheduled me to come back in. She used more Dysport saying she could lift the tails of my eyebrows to make it better but she could do nothing else to fix it. That didn't help. I am very disappointed in what she did. I also talked to her about Infini. At this point I do not trust having anything else done there. I'm going to go back to using my dermatologist who does a fantastic job every time. Thought I would try Jade but was very dissatisfied with the treatment & her concern about screwing me up. I wanted to attend my 60th birthday celebration looking good but I am embarrassed to be seen. I look mean now & just have to wait for this to wear off.
Great results and very knowledgeable about other products and procedures offered.
Our NP is knowledgeable and thorough and very fast! Love my Botox results! Love our NP!
Joanna is a wonderful injector, made the procedure as painless as possible. Love my results.
Everything was perfect! Lindsey and Joanna answered all my questions and made the process easy! [Single best thing is...] The results!
Leah and Johanna, were absolutely the best at injecting. Very little discomfort. They both took time to go over everything I had questions about. Very pleased with the outcome! [Single best thing is...] The way my face looks!
Joanna is always friendly and makes you feel comfortable throughout the procedure. [Single best thing is...] Feeling comfortable.
I was to have Juve but the nurse suggested other options since I had already had the area treated several times. She recommended another fraxel in the fall. [Single best thing is...] She was honest.
[Highly satisfied] Because she didn't do my lips too big and she was super understanding even though I was acting like a crazy person. [Single best thing is...] How sweet the girls who work there are. Lexi, Joanne and her assistant. I know I was being annoying and they never let it show.
I love my appointments with Joanna! She's professional and knowledgeable! Flawless results - every time!
I love Joanna's laid back, fun, personality. I also appreciate that she is honest with me about procedures I've inquired about & the desired outcomes. She knows her stuff & does great work. My lips look amazing and my whole face looks younger.
Leah was so knowledgeable and honest. I also love the results I'm seeing! My forehead is now immobile like I like it.
I am always brought back on time! I love interacting with everyone in the office! I never feel pressured to add on services or uncomfortable in anyway. Joanna is very professional and always takes time with me, making sure everything is done perfectly! I make sure to scream and shout to the world how amazing Jade is!! [Single best thing is...] Always the results! But being able to come back and visit everyone in a few months for my next round.
Very friendly and informative! Pleasant & accommodating!! Sweet sweet!!!! Very personable & friendly staff!
Super quick, as usual. Super cool game lite staff and always knowledgeable. Was given exactly what I asked for.
Alyne was very personable and knowledgeable. My skin felt amazing after my HydraFacial. My skin seemed smoother.
I was quickly scheduled for a touch up two weeks after my initial procedure. I've been checked back with via email several times. My skincare I purchased has been fantastic based on Leah's suggestion.
Joanna is always upbeat and makes me feel comfortable. Joanna is very honest and lets me know what procedures I need and what I don't need.
Staff is extremely professional and personable. I was very satisfied with the procedure.
She is very professional and has lots of skin care knowledge. [Single best thing is...] Having a very clean face!
Alyne is always so comforting in an uncomfortable situation. She explains what she does before she does it, and is just so friendly every time I come see her! [Single best thing is...] How comfortable she made me feel the entire time.
Leah is so knowledgeable! She is great at what she does and has you in and out in practically no time at all! Plus, she's so friendly! [Single best thing is...] That I have zero wrinkles, but nobody even questions if I get Botox or not because my face still looks natural!
Alyne is professional and knows her stuff. And most importantly she treats me with dignity and respect, which although many places will say they do, in reality when you are transgender as I am, you take nothing for granted. But everyone there has always been good to me and I really appreciate it. [Single best thing is...] Well, it's really nice not having to shave.
Leah was super friendly, informative and helped me with issues I've been having with my skin. Top service! And knowledgeable friendly staff.
I loved the precautions the facility took to keep everyone safe and healthy while being able to still see clients. No swelling or down time at all!
Leah is very professional. She made me feel comfortable and she is very personable.
Always satisfied after my hydrafacial. The best thing about my facial is the clean and healthy look on my face and the glow it has.
Personable but professional attention. Boost in confidence knowing my #11 lines are diminished.
Joanna is the best. And other staff is so sweet. Got exactly what I asked for.
I love the results of my lips and my Botox! Can't wait to go for my next session of Botox! Everything turned out perfect!
Leah has really made my first experience for Botox an amazing one!! She takes her time, educates you well on the procedure, and you can tell she has her patient/guest's best interest in mind! The staff is also very well organized and sweet! Thank you Leah!
She was extremely thorough with explaining the process. The results were exactly what I wanted. [Single best thing is...] that she let me know ahead of time or what I needed and how it would be done. And what to expect with my outcome. She also took the extra time to talk to me about my different options that were open to me for future treatments.
Staff very informative, professional, personal, and friendly. The no wait time!
100% satisfied! I tell Joanna what I have in mind and she gets me every single time!!! I always leave satisfied! She makes you feel so welcome just like a best friend.
Joanna has always been very kind and informative. She never pushes me to get things I don't want or need. Joanna is detailed in her work and gets me in and out in a timely manner. [Single best thing is...] Joanna, she is the key to my results being as good as they always are!
Since starting Botox it has been a complete 100% satisfaction to me, and couldn't ask for a better cleaner facility. When you enter the door you feel at home, everyone is greeting you with the upmost respect.
All of the staff are very friendly and helpful and Leah is the absolute best. All results were great.
I was told exactly what to expect and had no fears. The staff was extremely friendly and helpful even though equipment malfunctions. [Single best thing is...] Recovery time.
Leah was so sweet. Even after the procedure she answered more questions I had via email. Natural improvements.
I like the time she spends to mark the places to inject first, ensuring great results each time! Consistently just right!
Joanna is very informative & helped get me set up with a daily skin care routine. I love that she saw I was struggling with the pain and tried to distract me with skin care.
Everyone was very friendly and I was in and out rather quickly. Still waiting on bruising and swelling to go down but so far I am loving it.
Joanna gives me the most natural look that I love as well giving me a fuller top lip that I've always wanted. She is hands down the best and worth the 2 hour drive. [Single best thing is...] Hands down Jo herself. Her work is remarkable.
Alyne was very nice and knowledgeable. Face was noticeably softer and acne/blackheads have cleared up.
I have been seeing Leah for treatment for quite some time and she is always professional and helpful. The results with treatment are great.
Every time I come in for my treatment Leah is so personable. She makes me feel so comfortable during the procedure as well. The facility is super clean and the staff is so nice. Also while looking at product the girls at the desk are so helpful and knowledgeable about what will work best for my skin. [Single best thing is...] The amount of hair reduction after each treatment.
Wonderful customer service! Minimal hair left. After the second treatment I noticed a difference.
Personable...Joanna makes me feel like she has known me for years!! So relatable! [Single best thing is...] No "11" lines...more relaxed look to my face!
Leah always gives me the best results. She makes sure I'm always satisfied when I leave. Not only does my skin look amazing but Leah is fantastic.
Both Joanne and office staff are very friendly and accommodating. [Single best thing is...] No more forehead wrinkles
[Highly satisfied] honestly because of Alyne. She's just extremely professional and sweet. Makes you feel comfortable. [Single best thing is...] The reduction, and sometimes elimination, of hair.
Always pleased with everybody being attentive, explanatory, and directing you in the best direction for what's best results for your outcome, if you even need to do anything. They will turn you down if need be. I love honesty. They are very explanatory, and always great outcome.
[Single best thing is...] Love the results, no wait time, personality of Joanna, results.
Everyone was very professional and knowledgeable. I loved how she explained things while being so nice.
Results are exactly what I wanted. Joanna is fantastic. Very personable and professional. Love coming here. [Single best thing is...] Lip fillers. Even out my lips which are unbalanced.
I arrived and was taken to a room immediately. Love that y'all are so prompt. Your staff is awesome! [Single best thing is...] I was in and out very quickly.
Loved the atmosphere and vibe of the office. Everyone was very friendly and helpful.
Always love when I come in and see Joanna. Experience is always pleasant and she provides outstanding customer service and advice.
While doing my facial she explained everything that she was doing and the facial came out nice. She was very nice and had a really good attitude. [Single best thing is...] How clean my face felt.
Joanna gave me her recommendations, no pressure, I greatly appreciated it.
Leah is awesome at explaining everything and I enjoyed the facial. I have more set to do in a month. Can't wait. Very relaxing.
Joana did the procedure with topical, local injection and nitrous oxide. This is a game changer. No problems at all tolerating the procedure. Great results with little pain.
Professional, caring and truly concerned with my comfort and satisfaction. [Single best thing is...] Skin looks smoother and tighter.
[Highly satisfied?] Yes! From the warm, welcoming staff to Joanna's magic touch, everything was great! [Single best thing is...] I always feel my most beautiful after getting lip filler. I feel like it makes my nose appear smaller.
Leah was very knowledgeable and told me exactly what she thought I needed. I didn't feel rushed or like my questions weren't important.The entire staff was friendly and personable. They all made me feel welcome. Great experience!!! [Single best thing is...] The result itself. No movement and no wrinkles!
Leah spent time explaining everything to me and I loved my results. [Single best thing is...] Great results!
The nurse wanted to check with the dr.on whether filler or surgery would be the next step. I never received any type of follow up on what the next step would be.
Friendly & professional service & staff. Alyne was knowledgeable & made me comfortable.
Leah is fabulous and everyone from the front door to the treatment room were amazing. [Single best thing is...] Results were awesome
Leah is the absolute best! On top of not only making sure I look good but she makes me feel great! Everyone in the spa are fantastic. As soon as you walk in you are greeted with a smile and even when you're checking out the girls are so knowledgeable and always leave me feeling confident in them. I'd recommend the spa and Leah to anyone!
Alyne did a great job! My face was super dry and it feels fabulous now! Can't wait for my next one!
The other brand is working great. However, there was a vein hit, and I have had a bruise on my face for a bit now.
I had such a great experience with Leah! This was my first visit and she took the time to speak with me about how much Botox I would need for the result I wanted, as well as give me information about other procedures/treatments that I might be interested in. She was very professional and kind. I set up my next appointment with her before I left and I can't wait! My botox treatment gave me the "lack of movement" that I was looking for!
I was nervous when I first got there, but Alyne was so welcoming and friendly. [The experience was] so relaxing and the results after one session were amazing!
Quick, easy, efficient. Joanna is a natural and gives perfect results! She is easy to be around and I will use her as long as she's available!
Leah was so friendly and made me feel totally at ease. I felt she listened to me and was honest with her recommendations. [Single best thing is...] Leah was so nice!
I love visiting this spa. Everyone is so welcoming and kind. I always have wonderful results. [Single best thing is...] Barely any recovery time.
Joanna is always very professional and never tries to talk me into getting things done I don't need. That goes a long way! [Single best thing is...] They feel great and well worth it!
Leah is always so sweet. She is very knowledgeable. My appointment was a follow up so it was very simple. I had a question about another procedure and Leah answered all of my questions.
Love her gentle and accurate care. [Single best thing is...] My forehead is less wrinkly
That there is a positive difference. Everybody there is always really sweet and informative. Always satisfied otherwise I would not be driving three hours to get there, they are the best around. NAMASTE
Everyone in the office is extremely nice and I am satisfied with the customer service. I got 20 units and I have gotten Botox before previously but somewhere else and got the same amount but did not have the same good results as I have previously had. I still had a lot of movement this time where as last time I got it I had no movement so I don't know if the Botox was just maybe expired or what. But when you pay a lot of money for something you expect to see results. I feel like I should have been offered more units at no charge after not seeing results.
[Single best thing is...] The kind staff. Staff was very polite, patient, and informative.
[Single best thing is...] Lack of pain and saw results. She did every thing possible to keep us comfortable.
My results have been minimal. I also had a consult only scheduled for filler with Joanna but she took one look and said "you don't need anything" and walked away. I would have liked to have known my options if even in the future. My concerns were valid and my friends even encouraged me to ask about my options at that visit.
Didn't have to wait long to get called back. Leah was super nice and told me everything she was doing and explained it. I love the hydrafacial.
I have been going to the wall center/ jade medical spa since 2006 only trust them for anything I want done ! Excellent service! No pain on anything done !
I loved everyone's attitude in the office, especially the Blonde lady at the front desk, she was amazing! Joanna was very straight forward about the procedure, which I love honesty. My lip injections went great! She did a great job I'm in love with my results and I will be returning for my future needs!
I always feel that the providers at The Wall Center and Jade MediSpa truly listen to what my concerns are and give me honest opinions and set realistic expectations. They never push me to buy things for a sale and I have always been pleased with the outcome of everything I have had done there. [Single best thing is...] My results!
[Single best thing is...] Leah did a great job on my botox. Leah sat down and answered all of my questions. This was my first time getting Botox and I felt like she was honest with me. The front desk girls were so sweet too - I'll definitely be back!
[Single best thing is...] No more #11 lines!!! Visit was short to the point and I was back on my way!
Before my visit, I had never had any cosmetic injections. I was a little nervous when I came in for my appointment, but the staff members, Shane and Joanna, were so friendly and inviting (even on an early Saturday morning!). The staff eased any apprehensions and nervousness I had about the injections. I was instructed on what I should expect after the injections, and all of my questions were answered without hesitation. I was so pleased that I had to stop by and just say a personal "Thank you," the following week. This is the type of service I received when previously using The Wall Center, so of course, this is why I chose to use Jade MediSpa. I absolutely love that the deep lines between my eyebrows (my 11's) are still not visible almost a month later!
Alyne was very knowledgeable and explained step by step what she was doing. My skin looked great.
Joanna is THE BEST!!! I always look so beautiful afterwards! [Single best thing is...] Great results! Joanna knows exactly what is needed!
Staff was amazing and I love how my results turned out. My lips look so natural.
[Single best thing is...] Looks great, sun spots are gone.. I've had lots of compliments. Everything went great and she was constantly checking on me to make sure I was ok and did I need anything
I LOVED it. I have always had large pores, and oily skin. I just turned 25 and I have had brake outs, dry yet oily skin. Never having a facial before I decided to. Well worth it. 4 days later an still looking good!
Joanna is such a delight! She make you feel like you're her best friend, and is an absolute artist with the needle! [Single best thing is...] The results! My forehead and 11's look better than they did in High school, 18 years ago!
Alyne is very professional! My face has never been so clear since having Hydrafacials! This has given me so much confidence in how healthy my skin looks. I feel like I am finally putting my best face forward. [Single best thing is...] Clearer, more hydrated skin! I love that fresh, clean feeling when I leave. It's like starting over with a clean slate.
This is first time I have not bruised for lip filler. JoAnn is a great listener as to what I wanted for lip filler and cheek filler. Great experience and results! Thank you
[Single best thing is...] They were what size expected and wanted. Great results and wonderful people at the spa.
The results were amazing. My skin tone has been more even and my pores are minimalized. The esthetician was so nice and knowledgeable. She gave me a great first experience with the hydro facial. I will be coming back.
I have only received Botox but have been really pleased with the outcomes. Joanna is always on time and really thorough. Very professional and knowledgeable.
Joanna is great and answers all questions, concerns, etc. Will continue to see her. [Single best thing is...] No more 11s.
I could not get over how painless and quick Alyne was with my laser hair removal. The prices are the best around, and so is the treatment/service. I already see a difference and I can't wait to finish with Alyne and receive more treatments from her! [Single best thing is...] Alyne made everything very laid back. Getting laser hair removal in personal areas can be uncomfortable, but she was so professional and kept my mind off the treatment.
Joanna explained the procedure very clearly and answered all of my questions. I feel very comfortable with her. [Single best thing is...] Took care of my main problem area
Very fast, professional, I was in & out quickly. The lip fillers were subtle, not overdone.
Joanna is extremely personable and very informative and makes her patients feel very comfortable during their procedure or treatment. She is honest with her patients about what to expect. She is overall amazing! The best thing about my procedure was my results. I am so pleased with my new lips and Joanna achieved exactly what I asked for!
Very professional, understood what I wanted done, and I enjoy the way my lips look. [Single best thing is...] My lips.
Everything from scheduling the appointment, the consultation, and through the procedure was a breeze. Joanna talked to me through the procedure step by step and answered all my questions afterwards.
Detail orientated and friendly. Effective in the areas I wanted to treat and provider was open to suggestions.
The procedure was explained very well to me, the healthcare providers were very professional and kind. [Single best thing is...] It was effective with minimal pain.
Felt rushed, a tad rough and had bruising. I've never had bruising after Botox.
Alyne is always wonderful! [Single best thing is...] Pain-free lasering.
I was satisfied with my overall experience. beautiful place, great customer service from the people at the desk, and Joanna was very nice and understanding.
Joanna was honest and upfront about what treatments would be beneficial and which would not. She is personable and easy to establish rapport with. Loved the outcome of my injections I have had fillers before By other practitioners but this time the end result looked better than any other time
Joanna is professional and skilled. [Single best thing is...] Helped with wrinkles around eye.
I spent roughly 600.00 within a two week time span and literally see no difference in the facial area and or neck area.. I understand the neck area is slightly different from the facial areas but, I've been doing Botox for 11 years and always have been satisfied with the results .. this particular time if seems as if nothing was even done on the areas that I had done on my eye area (crows feet) and in between my eyes ..Not happy considering I spent roughly 600.00 for no results at all considering I've been getting Botox and filler for 11 years .
Joanna made me feel comfortable and answered all my questions. I was at ease while having my injection. [Single best thing is...] My forehead wrinkles are pretty much nonexistent and my crows feet are almost gone.
Joanna is very inviting and makes you feel so comfortable that you're in good hands.
Very professional, knowledgeable and friendly staff. [Single best thing is...] the result.
Leah was very knowledgeable, personable and professional. Results exceeded my expectations. My skin looks amazing.
Very professional experience, as a nurse, I was very impressed with the whole procedure. My face and my body felt clean and refreshed after. The atmosphere was relaxing. My pores felt clean and my skin feels healthier.
Very friendly & knowledgeable staff. I have very little hair on my lip now & I have almost no maintenance. I'm between treatments now.
Very friendly. Very professional. Great first time experience. My face felt clean and tighter. I will definitely do this again.
As soon as you walk in the door they are so friendly and welcoming! Leah was fantastic and very informative. She made sure I understood the procedure and what to expect. The girls at the desk were wonderful and so friendly that I can't wait to go back!
Friendly, fast but thorough service. [Single best thing is...] the fact that Joanna gently suggested Botox for my crows feet but wasn't pushy..totally left it up to me so I went for it and I am so pleased I did. Love the results!
I have never been disappointed during my appointments. I connect with JoAnna on a medical level and my interest in aesthetics. She always listens to my concerns about my problem areas and fixes them as need be.
Joanna makes me very comfortable. She is very much a professional and makes me feel like a special client. The girls working behind the desk were so nice and pulled up my Brilliant points so I could use them for my appt. I feel like my fillers and Botox were just right and not overdone. I look like me and not someone plastic.
Very friendly and understanding, didn't try to up-sale and pressure me. The results were amazing.
Quick service. Appt. started on time. Knowledgeable about care and procedure. It lasted a long time!
Ms. Poole was friendly and careful. The headaches from my forehead and between my eyes disappear once the Botox takes effect.
I'm new to Jade Medi Spa and Jade Club as well, and I love it already! Joanna did my juvederm ultra plus lip fillers and Alyne did my hydrafacial. They were both so kind and informative. They definitely made me feel comfortable being a new client. I can't wait to come back for my next Hydrafacial. And I'm loving my natural, yet improved lips. My smile is beautiful now! Big thanks to y'all for being great at what you love!
Did not receive any post op instructions other than handed an ice pack. No "what to expect" discussion either
Very informative about products. Never makes me uncomfortable by pushing other procedures overly aggressively. Always eager to help. Easy in & out. No waiting. Great customer service.
It was the exact amount of product I needed in the exact spots. My eyes did not droop and my elevens disappeared. Quick and professional service.
I came in for fillers but we decided to work on my pigmentations first. I appreciate the honesty for what I need before I waste my money. Thank you
She does an excellent job! She takes her time and is very conscientious while performing her work. She takes her time and explains what she is doing and is able to answer any questions I may have. She is very personable and professional.
She had a great personality so I enjoyed talking to her and she explained everything she was doing during the facial.
Joanna was very personable, and made me feel like I was in the best of hands for my treatment. I expressed my nervousness, and rather than trying to make me feel like I was silly for being so nervous, Joanna took every step possible to make me feel comfortable and completely took my nerves away.
Friendly interaction. Always knowledgeable and answers all my questions. Super gentle and relaxing.
Really enjoy Alyne. She's very knowledgeable, friendly and competent. [Single best thing is...] how my skin glowed!
Joanna is a skilled injector- always giving me the best results! I never feel "over injected." People never believe I'm in my 40's!
The ladies are always super nice and helpful. My peel worked great my face peeled wonderful!
I'm an RN. I pay close attention to things that most people don't. Building is super super clean, well lit, calming environment. Proper precautions/techniques were used. Patient education before, during and after was great. I loved the charging station! The results were amazing!
Joanna was the best! I have had my lips and Botox done by other plastic surgeons. Her knowledge was superb and results were amazing.
It always such a warm and welcoming environment at the Jade Medispa! Satisfied customer 100% of the time!
Joanna was extremely nice and professional. Excellent results and did not take long at all.
She was friendly and explained the goals of the service clearly. The spa ran on time and the results were as expected. [Single best thing is...] pore cleansing.
Joanna is so pleasant to work with. I love, love, love the result of my procedure. Painless and rejuvenating. NO crows feet and I am 60!! My skin is so smooth and flawless.
My skin feels amazing! I have acne prone skin, so after the treatment I feel like I am at my best! Alyne takes her time with my procedure. I never feel rushed. I always feel like I have her undivided attention and she asks me what my goals are before providing treatment options.
Joanna was knowledgeable and honest and prevented me from spending a ton of money. Everyone was so nice. Can't wait to come back. [Single best thing is...] a fuller top lip.
Everything about my experience was amazing! Everyone was very nice and Joanna explained everything so well and was such a sweet person can't wait to come back!
I love Joanna! I've had 6 different people do my injections, some were even plastic surgeons. You will NOT find anyone better than her. She is very kind and has a great sense of humor. I refuse to go anywhere else. My results are more perfect than they have ever been since Joanna has been doing them.
[Single best thing is...] Sunken spot at the top of the bridge of my nose looks somewhat better. Botox was given too close to my eyebrows so they drooped some. Was bruised on the eye corner.
INFINI Fractional RF Skin Tightening
Friendly staff Joanna was very nice. Procedure hurt and she offered suggestions to make it less painful. She cared about my comfort.
Halo Hybrid Fractional Resurfacing
The ladies are amazing. I trust them as practitioners and I have always been pleased with my results. As someone that has always suffered from oily skin/ acne and noticeable sun damage a few years back, I feel like my skin looks better now than it ever has!
She was so nice and made me feel so comfortable. Cleanliness was top notch and outcome was amazing. No more wrinkles.
Wonderful staff great service. [Single best thing is...] Skin health and forehead lines removed.
I was highly satisfied with the results and highly satisfied with the professionalism of the staff. The results were great.
Joanna is always pleasant. She keeps me looking beautiful! I'm in and out quickly. [Single best thing is...] The youthful appearance of my forehead and outer eye area after Botox.
Joanna got me in and out in no time! She knew exactly what I needed and was so accommodating when it came to making appointments to get ready for my wedding in December! No wrinkles :)
Joanna was amazing and I love my results. The girls at the front desk were awesome as well.
Joanna is experienced and professional - she listens to me and what I'm wanting and offers solutions. Happy with results.
Alyne is always so professional. She really knows her products. I got a facial and walked out with new skin! She always makes you feel great.
Joanna and the entire staff were so sweet and took their time to make sure I understood everything and felt comfortable. I will never go anywhere else for my Botox/filler needs. Best experience ever!
Joanna is absolutely great! Very friendly makes you feel like family!! Always gives you her honest opinion. Everyone is very welcoming.
Joanna is patient, friendly, and always listens to my concerns and what my treatment goals are. She is a gentle injector and I love my results.
INFINI Fractional RF Skin Tightening
Joanna did an excellent job making me feel comfortable during my procedure. I am already seeing some tightening in my skin one month after my first procedure.
Joanna has gone out of her way to help me find a solution to my chronic facial flushing. She's constantly helping me think of new things to try. I love her!
Everything from scheduling the appointment, to talking to Joanna and her understanding what I wanted was so easy! Joanna was sweet and answered all my questions to were I could understand them. I had reservations about lip fillers and she talked to me about them and told me to think about them instead of being pushy. I received Botox that day, and signed up for the Jade MediSpa Membership. I will be going back in October for by second round of Botox. [Single best thing is...] My forehead is SMOOTH!
The office is so pretty, the staff is so sweet and Joanna knew her stuff. I love how she can look at my face and know what I need!
I was highly satisfied with my visit because it didn't take long and had good results..
Joanna does my Botox & it is always great!! I decided to try lip fillers again & I trusted Joanna to do it & she did a great job & took her time doing it.. She is great!! [Single best thing is...] That I had no complications & my lips look full again.
I always feel like I'm treated super special. She did an amazing job and offered me exactly what I was wanting. Nice smooth even feeling skin.
Everything went exactly as I had imagined. Everyone was very nice and knowledgeable. My lips are more full -goal accomplished and I'm not frowning 24/7. Can't wait for my follow up. My overall self appreciation is better. It was for myself and it helped me feel more confident.
Provider gave informed suggestions regarding type and quantity of filler and Botox. My face looks younger and natural.
Joanna, told me she needed to give me more Botox than I had been getting. I was skeptical, because of a couple of bad experiences in the past, but she delivered. I was very pleased with my results.
She did a good job. I'm happy with the results. And she did what I asked her to. Not only was she kind friendly and well spoken but she explained everything to me the way I wanted it.
[Single best thing is...] The way my skin felt so clean and soft and free of impurities. After my facial, my skin felt so soft and looks so glowy. My mom and grandmother both noticed a difference in my skin the moment they saw me 4 days later.
Joanna explained everything and was super relatable!! Loved her easy going personality not to mention she made my lips look great!
Joanna is an AMAZING injector!!! Love what she does!! I had a colleague whom I had not seen tell me I haven't changed a bit!! Love that I don't look "plastic" but just look refreshed!
Joanna is an excellent injector. She has a very light touch. She took the time to listen to what my thoughts and concerns were and developed a treatment plan that addressed them. I have been to several other spas and Joanna is by far the best! I look younger and more rested, but still look like me. The results are subtle but effective, and are exactly what I wanted.
Joanna took the time to explain and suggest what it was that I was wanting to accomplish.
Love making the trip to Shreveport to see the Jade Medi Spa. It is such a treat to get great treatment in an efficient manner. I can't wait to come back and continue to try new things!
Professional and knowledgeable regarding the procedure, answered my questions and didn't feel rushed. [Single best thing is...] Painless & fantastic results
Absolutely!! Love my appointments! [Single best thing is...] Its exactly what I want
Super dewy luminous skin. New pimples that were coming up vanished throughout. If not instantly. She was so gentle and attentive to what she was doing. Gave me so much information. She made me feel relaxed.
The staff was amazing at explaining everything and providing comfort while waiting and during the procedure. Joanne explained every step while she performed the procedure and was very timely. Also, my results were perfect just how I wanted my lips to turn out. [Single best thing is...] People tell me how natural my lips look which is what I wanted.
Awesome experience all around. I love the Nurse Practitioner. [Single best thing is...] Decreased expression lines.
Joanna was amazing, quick, efficient and very knowledgeable. Will continue to see her. [Single best thing is...] It addressed my issue spot on!
Alyne was seriously the sweetest lady ever. She explained to me everything that she was doing, talked to me throughout my facial without talking too much, and made my experience so enjoyable. Initially, I thought that I would probably never getting a facial again (this one was free through my Jade Club membership), but after having her, I want to get them every month! She told me that my makeup would go on flawlessly after my facial, and she wasn't lying! I also can't believe that she's 40, and I will continue to go to her so that I'll look like her when I'm 40!!!
I appreciate that my appointments are on time. Everyone is really nice and friendly. Thank you for helping me look my best.
INFINI Fractional RF Skin Tightening
It's just the first treatment of three. It is diminishing my wrinkles.
Very pleased with results and staff are always friendly and make appointments a pleasant experience
I came in for the hydrafacial and they were able to work me in for Botox that same day! I was so happy with the results of both procedures, I tell everyone about my amazing results! My skin felt amazing!!
Saw me the same day I called in. Got right in soon as I arrived. Fun conversation from all staff. In and out and painless .
Very professional and friendly staff...I always feel very comfortable and at ease.. [Single best thing is...] My eyes and forehead look much less tired and much more revived..
The staff is always super friendly, Joanna is amazing and very knowledgeable. She takes pride in what she does and cares about the patient's outcome. The office is always well kept and is a relaxing environment [Single best thing is...] No more RBF!!!!
Everyone is so friendly and professional! Always satisfied!! Botox is great!
Everything is perfectly explained. My results are amazing. Barely any recovery time.
She explained everything in detail about what was going to take place during the procedure [Single best thing is...] Friendliness
Everyone you come in contact with when you walk in the door is super friendly, literally everyone I walked past spoke or smiled!
Alyne was so friendly and personable! She made sure I was comfortable and explained the procedure very well. [Single best thing is...] It did not hurt and the growth is significantly reduced!
I appreciated the time and attention Joanna gave to my personal skin care concerns with treatments and skin care regimen options.
I really liked the professional atmosphere and knowledge of Alyne. [Single best thing is...] No more shaving my legs!
The suggested treatment was just enough to make a difference without going overboard. Staff was awesome, friendly, and timely. [Single best thing is...] It was the right amount to do what I wanted and not over kill
Everyone was so nice from the time I walked through the door until I left! And made me beautiful! LOL
I described how I like my brows "peaked" and that's exactly what I got! In love!!!
Love my results! I recommend Joanna to everyone! My lips have never looked better! Joanna has some major talent!
I recently switched to Jade from Arklatex Dermotology and I've been extremely impressed with the Spa, the services and the staff. I'm welcomed every time by the front desk, I appreciate the personal phone call reminders, and I love the benefits of the Jade Club. Joanna Poole is skilled and knowledgeable in the products and procedures. It's nice to feel like she genuinely cares about my skin! So happy I made the move! [Single best thing is...] Feeling more confident in my appearance!
I was in and out in no time. Joanna was so sweet and knowledgeable about what I wanted.
She was so sweet and explained every step to me. She was also gentle with my skin and didn't rush
Yes [highly satisfied]! I do enjoy my interactions with all of the staff. They are courteous, friendly, and professional. I get good results from procedures.
[Single best thing is...] My skin looks refreshed. I enjoyed the facial and would recommend it to others.
[Highly satisfied with...] The willingness to always continue to answer any questions and concerns I may have. [Single best thing is...] Smoothness of skin.
Joanna makes you feel at ease with whatever procedure she may be doing & treats you like you've been friends for years. Other staff members have the same friendly disposition. One brow would jump up all crazy like after my first Botox injections. I showed up unannounced a few days later, we all had a good laugh about my "party trick", then she fixed me up. Couldn't ask for a better set of girls.
Alyne is very knowledgeable and professional. She is also very personable and in tune with her patient's needs. [Single best thing is...] Slower hair growth
Joanna was so knowledgeable, I tend to have a lot of questions and she never once rushed through an answer. She is very patient and personable.
Every staff member there makes you feel so comfortable and my results are amazing!!
She took the time and listened and the results looked better than the last time I came there and it's lasting longer as well
It was a very pleasant experience. I was in and out in less than 30 minutes. Joanna is so funny but very professional as well. I already see more smoothness.
Alyne is very friendly and professional, the appointment was quick and easy, and I'm very satisfied with the results. [Single best thing is...] Not having to shave as often
[Single best thing is...] Alyne, shes very professional. Because only the first 2 times I had laser removal did I see results. After that I did not.
I was super nervous and Joanna made me feel so comfortable about everything.
I love everything about the Wall Center and Jade MediSpa! Alyne is amazing and I could not ask for a better Esthetician to do my laser hair removal! This is my second treatment at the Wall Center and I will never go anywhere else!
Everyone was congenial and helpful. Alyne was extremely professional and informative.
I felt totally pampered from the moment I walked into the door to the moment I left!
Coolsculpting got me results that I couldn't have achieved with exercise and diet.
Extremely kind and knowledgeable. Loved my results and will be back soon! kind and friendly staff
Staff was friendly and knowledgeable. They made sure all my questions were answered. The results were great! No more wrinkles!
Very hydrating. Very professional staff. The procedure was very relaxing and soothing. Totally enjoyable.
The lady was super sweet and just made the appt an enjoyable experience. Explained all my questions and let me know how the treatment was going to go.
Very informative on the whole process especially with it being by first time getting Botox. Less wrinkles
It was very relaxing. Loved every minute of it. Only wish I could do them more often!
My results were good. I probably need another treatment because my spots were bad. Joanna left me in the room for 30 minutes to give the numbing gel time to take effect. I had to go out to the desk to ask for a blanket. No big deal, but she never came to check on me, never asked if I needed anything. Never asked if I was comfortable before she left the room. Just not the normal procedure for a spa and office of this caliber. The worst was when the procedure was taking place, she and another staff member were talking over me about the patient in another room and about the office Christmas Party. They were talking about their bonuses and about the party in general. Gossiping about a patient in another room was beyond unprofessional but so was all of the personal talk between the two employees about the party and their bonuses. I have been to the Jade Spa and the Wall center many times. I have never had an experience like this. In the talk of the Christmas bonuses, I heard that Joanna was relatively new. She needs to work on her professionalism and how to treat her patients. I am not talking about her skill at doing a laser treatment, but how to treat her patients with care and how to behave in a professional manner in front of her patients.
Experiencing uncontrollable facial flushing isn't fun, but the staff has been so helpful with treating and helping to control my symptoms. I really love Joanna. She's thorough, and has a great bedside manner. It really does help when the person treating you is so kind and caring. I appreciate that.
I felt as if she was not fully engaged in what treatment number I was on and the power level set for the machine vs what I was reporting with lack of results.
Everything was very nice and easy. I had very little wait time. Everyone was polite and friendly. She filled my lips exactly how I wanted. There was hardly any pain during this process. Also, I had very minimal swelling or bruising. Very much different from my last experience at a different location. I was very pleased with my experience and will be back soon.
Great lady doing my facial. Very Comfortable and relaxing. Love the results!
Joanna was extremely helpful & knowledgeable not just about BOTOX but the facial cleansing products that I purchased that day as well. I felt extremely comfortable and satisfied with my care!
Alyne is a wonderful esthetician! She's both professional and friendly. Our visits with her have been fantastic.
Alyne is very competent at performing the microdermabrasion treatments. She also puts the client at ease with conversation during the treatment. Overall the treatment makes the client feel relaxed and rejuvenated by the end of session.
I'm very satisfied with my results. Everyone was very sweet and helpful.
My self-esteem has greatly improved . I feel more outgoing and feel less self conscious. The staff is very knowledgeable and easy going. Very polite and courteous. Always available when I needed to ask a question. DR. H. WALL was wonderful. Detailed explanation before and after surgery.
The moment I walked into the clinic I became at ease and reassured this was the best place to undergo the procedures I wish to have. The staff was very professional and showed the sense of high concern for me as a future patient with The Wall Center. Ladies in the spa showed eagerness to please and to answer my questions in reference to a stable facial cleaning regiment. Doctor Wall is my best choice to perform the procedures I am wanting to undergo. I know that I'm in the best hands possible and I am excited about my decision to priceed, once I have completed my weight lose goal. Five pounds.....10 to go.
I was pleased with the knowledge and explanation of what other procedures that needed to be done in order for me to completely satisfied with my results.
I have been seeing dr wall since I was little. He made my nose look so much better at this visit. I can't wait to have it done again.
The staff offered a warm and inviting experience. Professional and knowledgeable about requested procedure.
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