Staff was courteous and professional.
Dr. McGovern and the staff took time to listen and provided wonderful recommendations and did not "push" unwanted/unnecessary procedures. It was a wonderful experience!
Dr. McGovern was fabulous and answered all my questions. She made me feel really comfortable.
Very nice staff, always friendly, no bruising after procedure.
Dr. McGovern and her entire Statesboro staff are always pleasant and helpful. From scheduling appointments to explaining procedures they are efficient and helpful.
I was seen in a timely manner. All employees were helpful, informative, and pleasant. I am pleased with the results of the Dysport injections done by Dr. McGovern.
My friends and I have been going to Dr. McGovern for a decade now. She's the "queen" of Botox and fillers! I have had cosmetic surgery with her also. She's great!
Staff is extremely friendly and helpful. Mary is terrific with starting IV and checking on me during infusion. I truly appreciate the wonderful care.
Doctor spoke to me about the best options to get the results I wanted.
Dr. McGovern really listened to what was going on with my nose rather than trying to follow surgery trends. She explained everything in a way that I could understand. I’m anticipating a long time before swelling is completely gone, but I already am happy with my results I’ve experienced so far. I spoke with a looooot of different doctors before making this decision. I recommend Dr. McGovern to everyone.
Dr. McGovern is an artist which translates in her Surgery. She and Roxie have great bedside manner. When you are laying on the table and someone has a knife and it’s pointed at you, you need to trust them. I do!
Dr. McGovern and her staff were very professional and caring. From the moment I entered office everyone was welcoming and supportive. I would highly recommend Dr. McGovern.
Everyone made me feel comfortable. Dr. McGovern made sure I wasn't nervous. She took up time and answered my questions. She didn't rush out like some doctors do. She and her staff kept me laughing. Everyone was extremely nice. I highly recommend them!!!
Everything went as described. And healing is great!
She was wonderful to work with and the procedure was effective.
Dr. McGovern was very informative. She listened and then gave her input. She was very personable and understanding!
I received great care in sewing up my incision.
Dr. McGovern has a great skill set! I will continue to be one of her patients for sure!
Staff and doctor very friendly. Explained everything to our satisfaction.
Because they were professional and friendly
Roxy performed this procedure with much expertise.
Dr. McGovern was very personable, appeared extremely knowledgeable and communicated very clearly. She took the time required and never seemed rushed. Office staff was just as pleasant and and capable. It was a one hour trip to her office (each way) and worth every minute and every mile.Very pleased with the repair work on my forehead.[name]
[Highly satisfied?] Yes. Dr. McGovern was very informative and understanding possibilities and limitations is very important to me.
Roxy did a great job explaining the procedure. I also asked her opinion on where to put the remaining filler and she made a great recommendation on an area I had not considered.
Just seeing Dr McGovern is always a pleasure. As always her expert and artistic eye make her filler techniques above and beyond expectation. Also Love the use of Dysport over the lip area.
I received complete information. I was able to ask questions and receive answers. I did not feel rushed.
Everyone was very professional and explained everything in detail before and after procedure. Thank you!
The office was really organized and professionally cleaned and perfect look.
Doctor McGovern took her time, explained things, and she did an excellent job.
Staff was very friendly. Very little waiting for the doctor. Procedure was done very nicely without issue.
Highly satisfied. Would highly recommend D. McGovern and her staff were totally professional.
The staff was so kind. I had just lost my husband and everyone treated me with such compassion and understanding. I am very much looking forward to having surgery with Dr. McGovern.
Quickly done. Pain free, infection free...Healing going very well.
I feel very comfortable with Dr. McGovern and she explains everything very well. It's a professional and pleasant atmosphere. I love the way my lips looked after injection. And I am happy with Botox results especially on my forehead.
Dr. McGovern patiently discussed options. Very informative. Fun to talk to.
She was so helpful! And knowledgeable. I was super nervous, but she had a way of making me feel a lot better!
I felt that Dr. McGovern and her nurse were very caring and competent. I am a retired nurse and have 30 years experience working in the acute care setting.
They are the nicest staff and I love Dr. McGovern.
[Highly satisfied?] Yes. Dr. McGovern spent a great deal of time with me and gave me excellent advice. In past I have not been pleased with Botox. Whatever she did made a huge difference. Brows are even lifted a bit. She also gave me advice on increasing protein intake. I purchased Great Lakes Collagen protein she recommended. I see some difference there, but will keep taking to see if makes more of a difference. I am very pleased, I will stay with her for future procedures. [Single best thing is...] The time taken and concern given by Dr. McGovern. Brows lifted, mean wrinkle in between eyebrows is gone.
The Doctor took her time to explain everything and was very professional. On top of the wonderful relationships I have built with all her staff.
I had two spots with scabbing from dermaplane and I saw no results after treatment. I've spent over $800 so far between the treatment and products and have no visual changes in my skin.
Staff and doctor were very informative and kind. I felt no pressure about anything and they answered all my questions. I was also happy with my results and can't wait to come back for more! My forehead looks natural but smooth.
My appt was at 2:30. Procedure not performed until about 4:30. Dr was in a hurry to complete injections and hit a blood vessel in my nose. Bruising went up my forehead and down my nose and lasted 4 weeks
Didn't get filler under eyes because was told it would show through skin. Told about getting 5 to 6 filler suringes in my forehead instead. 6 xs the price when I only needed 1 suringe under eyes. My forehead already tight. I just have bags under eyes. Was told about another procedure the doctor herself had done under eyes. Sorry but they looked more tired than before. LOL. No thank you to this doctors office!
Dr. McGovern and her staff were professional and I was hardly bruised from the Restylane. Well done. Thank you!
They were professional and answered any questions I may have had!
She's an artist and makes me look sooo much better.
Very attentive to my concerns. Fulfilled my expectations.
Polite staff and Dr. McGovern professional and knowledgeable.
Megan came in and started to interrogate me. I am a smoker and she was highly displeased with me. She also told me i could go to landa landa to get procedure done and my interview was over i told her her bedside manner sucked. Ive seen both dr and marsha in past and spent thousands of dollars not anymore if she thought id allow her to put a scapul to my face shes sadly mistaken
Dr. McGovern was very patient and took the time to really explain the procedures she felt would be best for my issues. Very helpful!
Doctor asked for my opinion, expectation, and feedback. Doctor was also personable. I look 10 years younger without much bruising. The results were immediate:)
Quick and easy. Got the results I wanted.
The staff & doctor were friendly and caring. They made sure I was comfortable and Dr. McGovern explained what she was doing and why.
Dr. McGovern did a wonderful job and was very informative. [Single best thing is...] Comfort and information.
Even during COVID challenges, my waiting time was short and the staff was very friendly and knowledgeable. [Single best thing is...] Roxy, she explained her techniques and answered all my questions. She kept me relaxed and did a great job. I look forward to future procedures.
Gave close attention to my concerns and no pressure on when to continue treatment.
The staff and doctor were very understanding on what I wanted. Making me feel comfortable during my consultation.
The staff were amazing and made me feel so comfortable! This is my second time getting a procedure done there and I will never go somewhere else! [Single best thing is...] The comfort and they didn't let me overdue it, we talked about the best natural ways to get my desired look.
Success. [Single best thing is...] Early recovery.
Thoughtful, friendly and excellent surgical care. I am a surgeon myself and I strongly prefer Dr. McGovern for her skill and knowledge as well as her wonderful bedside manner!
The procedure, risks, benefits, etc. were completely explained to me. Thrilled with the results....erasing time!
Dr McGovern's expertise and technique are the best. [Single best thing is...] How quickly a positive change in appearance without any downtime.
The staff was friendly and informative. They made me feel very comfortable. The facility practiced safety measures during the Covid-19 pandemic.
Doctor was very thorough in explaining the procedures. Pricing was as expected.
Fabulous experience with Roxy. She is knowledgeable, professional and has stellar bedside manner. Can't say enough good things about her. [Single best thing is...] More youthful appearance!
Great overall experience. Coached me through it all.
Dr. McGovern understood my concerns & made me feel comfortable with the procedure. She was professional & empathetic. [Single best thing is...] The results.
I was very comfortable and the procedure was explained really well. [Single best thing is...] The communication prior to choosing what treatments to use.
Dr. McGovern tok her time explaining everything to me in detail. I was very pleased.
I have been a patient of Dr. McGovern since 2014. She is always friendly, welcomes you with "Open Arms" and I just look forward to seeing her for my injections every 4-5 months. She is very knowledgeable. The best thing was getting the injections since I had to wait because of the coronavirus. It always makes me feel great after I get the injections. It does take care of some of my wrinkles. I am so pleased with Dr. McGovern and her staff.
I was seen quickly and everyone was nice. I guess the best thing was that the nurses were so nice and friendly.
Dr. McGovern is so knowledgeable and honest. She makes you feel comfortable even when you are super nervous. I am so happy with my outcome and hope to see her soon since she still hasn't seen her.
Dr McGovern and staff are amazing. Like the results. She makes you feel like you matter.
Dr. McGovern has always impressed me with her knowledge and confidence, whether it’s my skincare or surgical procedure.
Before my surgery life was so hard. My neck and back hurt all of the time. Dr McGovern and her staff took very good care of me and they are nothing short of awesome. [Single best thing is...] No back pain
The time that both Roxy and Dr. McGovern took with me was absolutely amazing. They answered all of my questions and then some. [Single best thing is...] Time spent with me as the patient.
Dr. McGovern is always professional and efficient. [Single best thing is...] Filled lines in upper lip.
I was seen promptly at appointment time and saw Dr. McGovern and her aid. Treatment initiated at that time and went smoothly.
Have used before very good experience. Doctor and nurse very attentive and seemed to especially helped by brow and around my eyes.
Love Dr. M. So kind and patient with me. I should have gotten a bit more though. Great expertise in administration and consultation. I've started increasing protein in my diet.
All of the staff were very friendly and pleasant. Dr. McGovern's nurse was great. She made me feel very comfortable even though I was extremely nervous with it being my first visit. Dr. McGovern was easy to talk to and gave me a lot of information on a few different procedures. She did a great job with the botox in my forehead. I was pleased with the results and will most likely have it done again. I love that my forehead lines are much less noticeable.
Highly satisfied with the professionalism of staff and practitioner. They all took the time to explain the procedure thoroughly and in a timely manner. I’m on my way to the healing process .
The Dr. Was very knowledgeable, and was caring and understood the needs of a teacher. She seemed concerned with my concerns.
I was extremely satisfied because the procedure was quick and well done and Dr McGovern and her PA were the kindest most understanding people I’ve dealt with in a long time.
She always listens to exactly what I want and also offers recommendations that are helpful. She thoroughly explained the procedure and some of the possible outcomes that maybe I have not thought about. I feel extremely comfortable and always pleased. Dr. McGovern and Roxy have been able to pinpoint my specific areas that are harder to treat. They know my face and what it needs. With that, I feel as though I have a more natural, youthful look.
I was given options for this procedures and shown photographs. I also learned that upping my intake of protein or building my collagen prior to procedure would help the overall outcome of the procedure.
Dr. McGovern and her staff are nothing short of amazing! They were all very friendly and very honest when it came to choosing sizes and explaining everything. Dr. McGovern is truly amazing at her profession and I will continue to refer people to her!
Everyone I was and am associated with has treated me with the utmost respect and always there to answer any concerns I have. [Single best thing is...] Dr. McGovern and her staff being as excited for me as I was for myself.
2nd treatment done I knew what to expect, managed my expectations. Felt the price was more affordable this time too. Will let you know in 3 months or so :-)
Dr McGovern took the time to tell me how to build my own collagen via diet. She was also very supportive and careful with her injections as to exact location as I only got two syringes of Bellafil. Many get more, but given my somewhat advanced age I knew we should go slow. It's harder for women over 65 to make their own collagen in response to these types of fillers.
It makes me look a little your and I feel good about myself. Dr. McGovern is very attentive and has given me some good advice.
Dr. Mc Govern and the ladies within her office create such a wonderful environment for their patients. She is knowledgeable and thorough with her answers to all of my questions. I feel that Dr. McGovern is very honest in her guidance and evaluation. I look refreshed!
I received the procedure with no pain and fast service. Hardly any wait time. [Single best thing is] the results of my Botox shots.
Procedure takes a week or so to determine if it worked or not. It didn't.
The staff are always very friendly, and the results are always great! Less wrinkles.
I bought more units of botox than ever before (over $500 around my eyes and nose crinkle) to lift my brows and fix forehead wrinkles, and for whatever reason it didn't work. Hooded eyes are hooded as ever. Botox has never failed to work on me before. Very disappointed.
After receiving recommendation for the testing due to my discussion of symptoms with Dr McGovern, I received the food sensitivities testing. After changing my food intake by deleting foods that came back as highly inflammatory to my system , I have so much energy now. It is amazing how great I feel. I have had Dr McGovern in my life now for about 12 years and she is AMAZING. Thank you again for a really life changing experience.
Dr. McGovern spent a great deal of time getting to know me and finding out what I wanted for results. I have been getting Botox for 10 years through various providers and she stood out by far! She also gave me the option of Dysport, which I took. I have no odd lift lines around my eyebrows like I had in the past.
[Highly satisfied] because she is wonderful. The results are perfect.
Highly attentive and efficient staff. Value. Dr. McGovern's sincerity, and attention to detail.
Timely and remembered details I requested - such as numbing.
Dr. McGovern is warm and welcoming. We talked about my weight loss and what procedures I was thinking about that day and in the future. She offered some great procedures and what each entailed. I did get some Dysport that day and am very happy with the results.
For some reason the Dysport did not work on this visit. I have made a follow up appt for Tuesday in the Statesboro office. It has always worked in the past.
The doctor was honest which was greatly appreciated. She was very knowledgeable and confident in how she could assist me in improving different parts of my body. The office staff was friendly and professional.
[Highly satisfied with] everything. [Single best thing is...] Dr. McGovern's expertise and artistry.
She's an artist. Looking young and fresh.
Dr. McGovern was informative and thorough. She presented all aspects of the procedure and took all the time I needed to discuss any questions or concerns. Her staff was super friendly and put me at ease.
Dr. MCGOVERN WAS VERY ATTENTIVE AND SHE EXPLAINED EVERYTHING. SHE IS CONCERNED ABOUT HER POTENTIAL PATIENT'S HEALTH. I LOVE THE CULTURE OF THE OFFICE.
My questions are answered and explained with suggestions if indicated. [Single best thing is...] caring , painless natural looking results.
Dr. McGovern is amazing. I have been seeing her for over 10 years and I always leave her office looking like the best version of myself. I look younger and fresher but not fake or overdone.
Dr. McGovern's assistant came in and placed the cream on my face which helps when the injections are made. Then Dr. McGovern came in the room and after speaking began putting the Dysport in places on my face. I have been getting Dysport since 2014, and continue to be pleased. The office receptionist is always so friendly, courteous, and always helps or answer any question I might have. She is an asset to the practice.
The nurse asked which areas I would like treated, I also asked about treatment for under the eyes and was assured the provider would discuss options with me, I asked for treatment of forehead, bunny lines, and corners of my mouth as well as lip filler. I waited in my room for 50 minutes listening to them laughing at the station outside the room then Dr. McGovern came in and began treating me with the units already drawn up the nurse, she did not ask me herself what it was I would like treated or what outcome I was hoping to receive. She started injecting and when she was done she said "Sorry if I hurt you" and left the room, no mention of injecting the outer corners of my lips as done during previous visits or offered to discuss under eye treatments which was the main reason I was there. I have lumps to the right side of my lips and my eyebrows are more rounded than arched. I feel as though the provider who actually injects should be the one who assesses and decides what dosage and where, rather than have a "one size fits all" approach when it comes to the face. I was particularly upset because this was a pre-wedding treatment with my wedding occurring this month. I won't be returning or recommending for treatments.
Dr. McGovern is a pro -- I get great results, especially for the cost. The Dysport injections soften my wrinkles, so that I look younger and happier, but not artificially too young for my age (65). I am not trying to look 30 again; I just want to look my best at my age and Dr. McGovern is excellent.
Dr. McGovern is excellent with knowing what I needed for my face to look refreshed and lifted with Restalyn and Dysport. I loved the results. I have great faith in her knowledge and expertise.
Dr. McGovern was incredibly professional and yet personal. I never felt rushed and all of my questions and concerns were addressed. My follow-up has been thorough and I have been given the freedom to call or come by at anytime should I have any worries.
The doctor completely explained all of our options; she was patient no matter how many times we asked the question and we started her procedure that day.
Results were exactly what I wanted to achieve.
Great experience with staff and great satisfaction with the surgical outcome. Friendly, attentive staff. Dr. McGovern listens more than she speaks which is incredibly important with such a personal decision. Love the outcome. Very happy with the new body.
Dr. McGovern was kind and supportive and she was honest about my possible results. When I can afford it, I will come to her for the loop and tummy tuck.
As usual, Dr. McGovern did an excellent job injecting my botox.
My surgery already is better result than expected. ANNND the staff , I just adore them Just love Roxie she is so helpful if I need anything! Dr. McGovern is such a special caring person, love her too! Christy is special too!! Can't say enough good about them, I recommend them to everyone I can. If I didn't mention anyone by name it's only because I didn't remember your name. EVERYONE there is so kind and professional....Happy I found them
Dr. McGovern and her staff are all very knowledgeable. Always treat me with respect. They treat me like I am their only patient. I feel close to them. I no longer have spare tires around my middle. That's the best!
Staff and Dr. were always very descriptive to prepare me. I felt very informed and prepared for the procedure. The information shared to reduce stress and plan ahead for a strong recovery was invaluable. [Single best thing is...] Immediate improvement in my body!
They are very knowledgeable and professional. I trust Dr. McGovern with any procedure
I'm always comfortable and Dr McGovern explains everything to me!
Dr. Shanklin and his team were courteous, pleasant, patient and answered many questions. They were reassuring.
Pleasant atmosphere, professional courteous staff, caring assistant and caring doctor.
I appreciated the up front answers about what was expected, what was best, and actual expected recovery time.
Dr. McGovern was honest about what she could and could not do. She was very matter of fact and to the point, which I appreciate. She was also very reassuring about what to expect.
Everyone was so nice and professional, everything was explained to me in detail. I highly recommend this place.
The Dr. was on time, professional and highly trained. The procedure was performed as described and the results were very good. She was especially gentle when administering the needles.
Everyone on staff is friendly and knowledgeable.
The doctor barely spoke to me at all, just came in the room, injected me and left. I think he said hello and goodbye, that's it.
I am very happy with Dr. Shanklin's work! I love my results, better than I expected!
The facility was very comfortable. All of the employees were extremely nice and made me feel welcomed. Dr. McGovern was nice and listened and answered all of my questions.
I will never use another plastic surgeon, Dr. Shanklin is the best! I have been seeing him for 15 years.
I like the facility, the staff was very nice, the wait wasn’t long and I like the doctor and he made me feel like he can give me what I’m looking for.
I am dissatisfied due to the lack of results that I wished to address (flattening cheeks and shifting of fat in the face) and the incorrect injecting of Dysport that caused my brows to fall and produce hooded lids. I was not warned of the severe bruising that took well over two weeks to disappear and I had to face people daily. I am an artist and crafty with the makeup so I was able to cover it, but when I told Dr. McGovern about how I countered the blue/green bruise with orange, she knew nothing of this. I am surprised and feel that a doctor in this practice for as many years should be an expert at covering up bruises. I hope this advice helps: Use orange lipstick on the back and and mix concealer with it to cancel out the blue. They are opposite colors. I was way over injected with Dysport as I have not a single wrinkle on my forehead and no crows feet. It seems as though she was using up the product because it was there in the syringe. It should have been "banked" for me to use at a later date. For shame on this.
Dr. McGovern is the most skilled in Savannah in her profession. Uses new techniques that make a huge difference with no downtime and very personable and compassionate
She was not rushed and answered all of my questions.
Very pleased with staff and person performing procedure as well as answers to my q's afterward. Pleased with results!
Dr. McGovern is extremely skilled at helping me look better but not "fixed." I have referred several ladies to her for similar procedures.
This is the best plastic surgery center anywhere. And Dr. McGovern is highly skilled and caring. Staff is always courteous and helpful. The best. Thanks!
Dr. McGovern has been the best surgeon for me and I trust her.
Friendly staff, results were exactly what I thought and expected .
Dr. Shanklin is a kind and caring surgeon. He and his staff are always pleasant and helpful.
The doctor was very nice and explained everything to me with pride and caring
Took time to discuss my issues. Listened to what I was wanting.
Dr. McGovern is so knowledgeable that she puts you at ease if there is the least bit of anxiety on your part. The staff is professional and kind and are ready to help any way they can.
Dr. McGovern and her team are always pleasant and professional. There is never a long lengthy wait to be seen by my doctor. I'm never disappointed with the outcome with my procedures I've had done.
The staff was very friendly. Dr Shanklin explained things and answered my questions, excellent bed side manner. Dr Shanklin's assistant the day of my consultation made me feel comfortable and did not rush my decisions and answered my millions of questions. I felt that they both cared for my well being and me overall as a patient.
It was quick and did exactly what I wanted.
Dr. Shanklin and his staff are extremely friendly and professional. I've been a patient for almost 20 years. Wouldn't recommend any other Dr.
I think what I got was called a brow pexi. It was a very simple in-office procedure under local anesthetic and the recovery time was manageable, a few days before I was comfortable going out in public. The cost was very reasonable and I am happy with the result. It looks like I am just more rested, not done.
Dr. Shanklin and his staff were real polite and make your feel comfortable.
The doctor and the staff were professional and easy to speak with.
I just love the Dr. and the staff. They treated me like an old friend!
The staff worked me in as new patient & were extremely helpful.
Everything was thoroughly explained. Referrals were handled immediately. I felt I had the doctor's attention during the consult.
[HIGHLY SATISFIED] BECAUSE THE DR. AND STAFF ANSWERED ALL MY QUESTIONS AND MADE ME FEEL SO COMFORTABLE.
I feel Dr. Shanklin and his staff took the time to listen to my concerns from my previous surgery. He gave me honest feedback and made me feel more than comfortable. Dr. Shanklin and his staff was very helpful, professional and comforting. I was given honest, straightforward feedback and my expectations were more than met. I feel that both he and his staff truly care about each patient and want it to be a good experience
Dr. Shanklin and his staff were very polite. Respectful, considerate, NOT judgemental, and overall professional. They also are well multi-tasked they concentrated on me without making me feel rushed or like I was waiting all day to be seen.
Dr. McGovern so knowledgeable and personable and all staff very professional and so very nice.
Happy to hear how he could make me a happier person correcting my neck and Eyes
I feel like Dr. McGovern really understands the results I'm looking for. She's very knowledgeable and skilled in her field. She is also very empathetic.
Dr. Shanklin is very professional as well as his staff. This is my second surgery with him. I absolutely love his mannerisms and work. His post operative care is also amazing. He is the only PS I trust to operate on me. I did a tummy tuck, breast augmentation and lift, and liposuction on my arms in November on yesterday he did liposuction to my upper abdomen, flanks and thighs. He is also cautious on how much work can be done at one time. He genuinely cares for his patients. Overall I only trust Dr. Shanklin and has recommended several girlfriends to him so well.
Dr. Shanklin and his team completely amazing. All question were answer on time. The time to obtain an appointment and surgery was just amazing.
I have been getting Botox/Dysport and fillers from Dr. McGovern for over 5 years. She is the best! She really listens to what a patient wants to achieve, and does everything she can to help with it. She is able to achieve the results for the patient, all while keeping the patient looking as natural as possible. I love that no one knows I use anything unless I tell them. Of course, I always tell them so that they can go see Dr. McGovern themselves. Highly recommend this practice. All of the doctors there are amazing!
I know procedures don't always work; may take several times. Dr. McGovern seems to want to satisfy but all procedures don't always work the first or second time around.
Staff very professional and helpful. They answered questions I had. Great experience.
It was my second visit and I assumed the results would be noticeable but just like the first visit, after the swelling subsided there's really no difference in the size of my lips. Some people I guess the injections won't really adhere unless it's done multiple times?
Happy with the results and quick appt. scheduling
The staff and Dr. McGovern are always very professional and prompt.
The office staff has been very professional in every aspect. Dr. Joel Shanklin was very professional and listened to my wants. He gave me information and made me feel like I was making the right choice for my body. He gave me realistic advice for what I should expect post op. Amy a staff member over appointments and etc. has been so helpful working around my schedule and very professional. I could not be happier with choosing Dr. Shanklin and his staff during my consultation and future surgery.
Staff is wonderful and wait time is minimal
Follow-up appointment from procedure, also Botox. Perfect every time!
Dr. Shanklin does everything to make sure that my results are perfect and everything I want. Marsha did fantastic on my lips, the filler didn't hurt at all and the added volume is perfect and exactly what I wanted!
I love that I get appointments that fits my schedule. The staff is friendly and welcoming. Dr. McGovern gets you in, she takes the time to explain the procedure. She's a woman who truly understands women issues, she's honest, and she knows her business.
I loved the atmosphere. I was made to feel extremely comfortable and procedure went well. Outcome was great. The nurses were awesome. Very personable.
Dr. Joel Shanklin and his stuff met my concerns. I got the look that I wanted.
The nurse even gave us her cell phone in case we had questions or concerns after!
Dr. Shanklin and his staff were the absolute best. I was nervous about the procedure but Dr. Shanklin answered all of my questions. The nursing staff was on point with the care I received at the surgery center and the nurse clearly informed my husband about what to do post surgery. I couldn’t have asked for better care.
Dr. McGovern and her staff are professional and VERY good at what they do.
I am highly satisfied with my experience because Dr. Shanklin and his staff made me feel very comfortable. He listened and provided feedback when I started to feel nervous about the surgery and the prevention of blood clots. Dr Shanklin and his staff treated me with dignity and respect and was very professional. I am very pleased with my results and looking forward to going back as well as recommended his services to others.
They took the time to listen to me and what I wanted. Then recommended the best way to achieve the results I wanted.
Doctor listens and finds best solution for you.
I had skin cancer removed and Dr. Shanklin performed the closing of the wounds. There was no consultation. The professionalism and friendliness of the doctor and staff is second to none. I am very pleased with this experience.
I Look Fabulous and I Love Myself even more!! Just The Best Thank You Very Much Dr. Joel Shaklin
I had an appointment with Dr. McGovern for Botox and fillers. The staff is great. Dr McGovern is always on top of all she does. I love her..
Excellent patient care and beautiful cosmetic result.
I appreciate the professionalism of the staff and that Dr. Shanklin listened to what I wanted the results to be and how best to achieve those results.
Always explains what to expect. Makes suggestions and describes what to expect.
I didn't know exactly what I wanted when I made my appointment; after my consultation, I was very well informed on everything, including procedure, treatment, side effects, cost, and available discounts. I was very comfortable and satisfied with my treatments.
I honestly had no clue what to expect but Dr Shanklin, Marsha, and Amy were right beside me every step of the way. Any question or concern I had was always taken care of whether it be a phone call or while in office. After having three children Dr. Shanklin helped me gain my confidence back! My incisions were precise and placed in such a way where you can’t even tell I had any type of augmentation.
Dr McGovern is an amazingly skilled physician. I have been to other Drs. in the area and in Dallas and they were all excellent but she has an eye for perfecting you in a way that you look like yourself just more youthful and prettier. Even small things she does make a huge difference.
Everyone was super caring and friendly. I was treated wonderfully. Dr. McGovern and the nurses were so awesome. Never had to wait to be seen, the office was immaculate!
Always a great experience with Dr. Shanklin, Marsha and staff! Love this office and have always been very pleased with my results, treatment and honesty of results and procedures.
Excellent communication before & after surgery. Genuine desire to make customers/pat feel listened to and cared for. Great results. Exactly as described. They were with me every step of the way.
The staff is always available to address any concerns.
I feel more confident every day and happier in everything I wear. They were super quick to fit me in to get my operation and it was a very quick recovery. I am completely happy with my results as they are exactly what I was hoping for. I only wish I had contacted them sooner.
I liked the doctor. She took her time explaining the fillers.
I was there to have some stitches removed from my noise and Dr. Shanklin and I briefly discussed the eye Lift Surgery. I met with his Scheduler. I will have to miss a day of work because the Dr. only preforms surgery on Tuesday and Thursday. I have the actual Pre-Op consultation on the 11th. So we are currently discussing a Pre-Pre-Op consultation!
I was referred by a friend because of her positive experience. I have also had such a wonderful experience and excellent care through a difficult process. It was imperative to have a compassionate, thorough, and knowledgeable doctor and staff to get me through my procedure. A tummy tuck is a very invasive procedure, but with the proper care you will be happy with your final result. The follow up has been the best part. I have never felt at any time that my doctor or his staff rushed me through an appointment. They have helped me recover through all the stages of this process and kept me informed.
I found Dr McGovern and her nurse and staff to be very patient and truly concerned and caring for you and your satisfaction of your surgery. I think that Dr McGovern did a excellent job with what I wanted.
This surgery was an extremely big deal to me, as most that find themselves in this type of facility. I am a mom of 2 so it is never the case that I do this sort of thing for myself. Feeling very unsure, shy and embarrassed about my problem areas I debated for months on whether I would actually go through with meeting with a doctor let alone going through with the procedure. Dr. McGovern and her staff are so incredibly wonderful, I felt like I was in the room with friends I had known for years, yet every appointment was incredibly professional. The Nurse (Roxanne?) was my saving grace and truly between her and Dr. McGovern made me feel so incredibly comfortable and excited to go forward with the procedure. I researched doctors for months and I had a great feeling about Dr. McGovern from the beginning. Fast forward 5 months, I feel great and look great. I couldn't be happier about the entire experience and I'm only regretting I didn't do this sooner! There was never a moment I felt uncomfortable or judged during any visit, especially our consultation. Thank you Dr. McGovern and to all the staff that made this such an great experience for such a personal matter.
Wonderful experience across the board. My self confidence is much higher, I enjoy seeing photos of myself, I am taking better care of myself, ie eating better, meeting with a trainer. My back and shoulders don’t hurt anymore!So impressed with the reading material suggest (the Calorie Myth and The Obesity Code). I have had mutiple doctors tell me I should lose weight, but you are the first to tell me how.
They always handle everything professional
Dr. Shanklin is amazing at what he does. He explained every thing he was going to do before the surgery and what I should expect after the surgery. One other surgeon wouldn't preform my tummy tuck revision. Another surgeon I sought out had a surgery plan i didn't agree with. Dr. Shanklin had a great game plan to start off with and seemed very optimistic about the surgery.
I do not feel I was listened to. I felt like injections were pushed very hard when I only wanted surgery after having the history I have had with injections. I will find someone else to do it. eyes and lips.... surgery not temporary $4000.
Making the appointment, the surgeon chose my location rather than having me drive 45 minutes. I didn't wait for more than 2 minutes to be seen star signing in, the staff was extra friendly and knowledgeable when I asked questions, the surgeon came in helped me choose a size to go with. When I mentioned I was aiming for a C cup he informed me that the size implants I chose would put me into a D cup but ensured me that it's ok because we went for what I liked when I looked at my frame with those implants. I was so impressed with the consult that I made the appointment then and there for my procedure. I didn't plan to have the procedure until about 6 months later than I actually did. I am very pleased with doctor Shanklin and his staff.
Dr. Shanklin and his team went above and beyond what I expected. His bedside manner is incrediable. They made sure I understood everything about the procedure. All questions were welcomed and there was no rush during the consultation. I will absolutely refer Dr. Shanklin and his team to my friends and family. I was 100% comfortable during the consultation and I'm excited about my up coming procedure.
I was disappointed in how long I had to wait. My appointment was at 9:30 and it took 90 mins until I received my treatment. I was also only satisfied with results vs highly satisfied because I felt it didn't last as long as the first time even though I had the same amount of units. But other than that was I highly satisfied. It was painless.
Very effective the 1st time, but not as effective the 2nd time. It was more about the results--I was not as pleased with the dysport results this time (my 2nd time).
I felt so uncomfortable and nervous before the appointment, but from the very start of the appointment I felt comfortable and really had a good time. The doctor was so funny, and very informed. She and her staff made it a GREAT experience.
I was satisfied with my experience. I was not happy that I would have to have 2 separate surgeries due to down time. Two other surgeons are telling me I can have 1 surgery with all 3 procedures, and no drains.
Dr. Shanklin and his staff are wonderful. They are friendly, prompt, and professional.
Dr. McGovern was truly informative about the surgery and recovery.She is very firm about your nutrition after the surgery and gave me information on buying 2 books with helpful information on calories and exercise.She is so caring about her patients, as I am one. She also took wonderful care of my husband with a basil cell on his nose that she removed.We both are very satisfied with Dr. McGovern.
Dr. Shanklin took the time to answer all my questions and made sure I understood the procedure from start to finish, my consultation was not rushed and he showed genuine concern. In my opinion He’s the best I’ve met this far very satisfied
De McGovern took her time and laid out all options. She dis a great job keeping everything looking very natural
Dr. Shanklin and staff were very professional, clearly informed me of procedure and expected results. Great experience, will go back again! I look younger, yeah!
It is always a pleasure to visit the office and Dr. Shanklin and his staff are wonderful. My results always exceed my expectations.
Answered my questions and gave me advice
Consult was very informative Staff was friendly
Very friendly and I got all the information I needed
Dr. McGovern takes time with her patients. She explains what she is doing and the results you can expect. The dysport injections were spot on, and the Restylane treatments to my lips went well and I didn't bruise. However, and this was the first time I have ever tried this, I had filler put in my marionette line on the left side of my mouth, and I saw no improvement.
The wrinkles on my forehead have diminished drastically. Friendly staff, no wait time, in and out in 30 minutes, professionalism of nurse and doctor, answered questions
The staff was very friendly and helpful. The procedure went as plan and I was happy with the results.
very pleasant experience. Physician took time with me and explained the benefits of the procedure and suggested other treatments to think about.zero pressure! I'll be back.
Every time I go I'm in in and out. Staff is always nice. Just the problem with the restlyn but from the reviews online it looks like that always. Wished that was explained that a bubble could form and if it did what to do about it.
The staff is very informative and made the procedure as pleasant as possible. Very good bedside. Manner.
Clean, organized, very nice and did their job!
Very satisfied with Dr McGovern and Roxi her assistant. Roxie went into great detail answering all my questions. She made me feel very comfortable, during the question & answer stage. Even when I had to be 100% honest about my lack of protein consumption. I have never done that before! Dr McGovern educated me a lot more than I expected, with regards to my procedure. Because of her doing that, I had more done than I anticipated. There was no pressure on her side, just facts. Needless to say I'm VERY happy with my results. I look natural, just more relaxed.
I liked everyone there. Before & after photos were great
The surgeon and staff was very professional and the price.
I felt that Dr. Shanklin and the staff really were there to help and to make the experience as enjoyable as possible. I was asked what changes I would like to see, not just what Dr. S or other medical staff thought I should have. At all times I felt well-informed about what was happening, and my partner was given excellent instructions on how to take care of me afterward. The overnight stay in the surgical facility was something I originally didn't think I would need, but I greatly appreciated having someone to care for me overnight. Though I am young and very healthy, my oxygen levels were low post-surgery, and that was monitored regularly, along with use of an oxygen mask. I felt that I was also given excellent post-operative care in my follow-up appointments, and I have always felt the staff to be kind and non-judgemental.
I was very impressed with Dr.McGovern's knowledge of not only the cosmetic aspect but the knowledge she has about the total body, My experience was great.A little uncomfortable with the injections but nothing horrible. I did experience some bruising but am going on seven days and really like how things have turned out. Dr.McGovern is very skilled. She has a great way of explaining the procedures and I am seeing some nice results. She has a great bed side manner.. I am heading back for a follow up next week. I feel I have a fresh new look
Dr McGovern addressed all of my concerns and did an excellent job with my breast implant removal and lift. Thank you!
De Shanklin was great! Happy w the results!
Dr McGovern took the time to sit down with me to talk to me about making sure I am getting the right foods in my body to nourish and nurture my skin on the inside with adequate protein, fruits, veggies, nuts, and water. She was really great to do that for me. She did a little dysport around lips and between eyebrows and on forehead. She was not concerned about pushing a big sale that day. She was trying to alert me to nurture my skin with nutritious food first and prepare my skin for a filler procedure in a few weeks. Thank you Dr McGovern. I needed a wake-up call.
This surgery has allowed me to be more physically active and allowed my workout results to show. I no longer have abdominal sweat or pain from the weight pulling. Now walking up stairs is a breeze. I feel that following my post-op instructions helped me with my recovery.
The doctor was extremely rude, would not discuss my issues, dismissive, lack of care, even after I stated issues follow up was set for 6 months and not contact was made to check on pain and discomfort.
Fast and easy service. The office makes everything easy
Surgeon very knowledgeable and concerned for your overall health.
I loved Roxy! She took up alot of time with me & was genuinely concerned. She is awesome at what she does! My new provider! Great personality & very knowledgeable! Office Staff Laquana gave awesome customer service too!
I was very pleased with the knowledge and hospitality shown to me by all of Dr. Shanklin’s staff. I feel confident I will receive the best care possible.
Staff is extremely professional and courteous. Wait time was minimal and I was in and out in a timely manner Expectations are expressed beforehand and all expectations were met.
Fast and min pain.. The staff of Coastal Plastic Surgery is a fantastic group. And Dr McGovern is outstanding..
I loved my Dr an loved his work. Anyone wanting any kind of plastic surgery please visit . I would 1000% recommend!!
All of the staff were very professional and friendly. They made me feel comfortable each time I visited the office. They also seemed genuinely concerned about how I felt before and after my surgery. Dr. McGovern was awesome! She took the time to talk to me like she was a friend trying to give me the best advice possible. She spent as much time with me as I needed and she was always concerned about how I felt. She saw that I was nervous right before the surgery, because of a comment someone outside of the clinic had made, so she took the time to talk to my husband and me, which made u8s both feel very comfortable. I would recommend this group to anyone!
The staff is very professional and friendly. Dr McGovern was very professional and knowledgeable. She also made me feel at ease because this was my first time getting Dysport. Other people have been telling me how great my skin looks!
Results were better than anticipated, a very refreshed look.
Dr Shanklin and staff are always professional and the make you fell like family. The Dysport worked
Dr McGovern and her assistant were both phenomenal. They took a lot of time with me to address my concerns and questions and to educate me about products and procedures. I'm very pleased with my procedure, and I would highly recommend her- She is the best physician I've ever seen hands down.
The dr made me feel very comfortable and talk to me about every option I had
I look younger. Dr McGovern was very understanding.
I was personally recommended to this practice, Dr. McGovern specifically, the only reason I may have put a lower than 100% score would be because I had nothing to compare it to or I thought of questions that weren’t answered AFTER the consultation. But based on my experience, I have no desire to seek plastic surgery elsewhere, Dr. McGovern and her staff earned my trust.
Nurse didn't always call me back when I left a message for her regarding questions.
Everyone was very informative and friendly. It was a comfortable atmosphere.
I had a faceshow, i am really satisfy , Kendall did an excellent job. The staff are really nice .
Yes! I love the doctors at your practice. They are phenomenal. I have been coming to this practice since I was in my 20's and now I am 50. I wish they would reward that type of devotion with a free service or something but I understand.
I didn't have an appointment but they still had time to see me. She talked to me about improving my skin
Appreciatethe fact that Dr. McGovern makes you feel comfortable during your visit. Her knowledge and bed-side manner are very admirable. Feel more comfortable with the aging process.
The surgeon answered all my questions and gave me excellent service
The staff is great. I also feel like the pricing is fair and they are understanding. I was priced about 5,000 for my procedure, while in the town where I currently live they wanted 3,000 more and it was 100 just to talk to the doctor about the procedure. I drove four hours to visit DR. Shanklin and will continue to do so when ever needed.
The generic product was offered. Knowing the price and that the results could work for me. I was given the option instead of the dr deciding. Went in to see doctor at appointment time and the time spent with her was very informative. The time taken was not rushed but relaxing.
I appreciated the time Dr Mcgovern spent with ne
The staff and surgeon talked and explained everything throughly. Truly answered all my questions. Treated me like a person and not a number. Was a very medic experience.
I still have droopy jowls and I have had 2 sets of injectibles in the past 60 days.
Dr. Shanklin made me feel very comfortable and was very thorough. He looked me over and explained exactly what he will do if I were to have this procedure done.
Highly satisfied - they are professional and efficient but they are very caring. I look younger than I really am & I'm lovin' it!
I am highly satisfied with the breast lift, I also has implants removed. I answered neither satisfied nor dissatisfied on a few questions because I also had fat grafting to my face at the same time. Dr. Curtsinger did not explain that it is highly unpredictable, all of it, that I can tell, is gone. I asked to look at the before photo and it isn't accurate as the lighting was not good and I really didn't look as bad as the photo shows before the procedure. He is gone and I have seen Dr. McGovern for the follow up visit and I really liked her. I have had a few fillers from Stacey to get the result I probably should have gotten from the fat grafting and will continue to do so, I think she did a good job and really liked her. I have been extremely satisfied with the practice overall. My daughter and I get regular facials from Kendall and we absolutely love her! I really appreciate the staff! Everyone has always been extremely kind and helpful. I also really appreciate Dr. McGovern's kindness and helpfulness. When Dr. Curtsinger left, I was there for a consult with my daughter to see Dr. McGovern and she asked if I had my follow up visit with him before he left. When I answered no, she offered to check everything. Sorry, there is no single thing!
Not as personable about explaining procedures and options
No complaints! Best experience ever! Cleanliness and Friendliness. I didn't feel like a number more of a valued patient. The patient coordinator Jessica was very memorable and helped make my decision at ease. She created a warm friendly environment. The nurse gave me the confidence to find the right breast size for my frame which was the best idea. I've had a procedure with this office years ago and remember and loved it enough to return!
I never received a call with the quote for the procedure - it has been at least 3 weeks since the consult.
Dr. McGovern is very good about taking time and explaining procedures with me. I have been seeing her for about 7 years now and the last appt I had Botox and Dysport. The Botox around my eyes didnt work very well. I had been using Dysport for 5 years or so, and used Botox to switch it up and see if it would make a difference with the wrinkles. No results. Dr. McGovern touched up my eye area at no charge. I appreciated that in many ways. I enjoy the staff - they are friendly and professional. Dr. McGovern has always been the best and I will continue to see her. Elimination of wrinkles and tightening of skin
Dr, McGovern was very thorough with her exam and explained the procedure very wel. She made me feel very comfortable during the exam. The nurse was very pleasant and calming.
Very professional answered all my questions and concerns made recommendations
I was satisfied with the surgeon and the consultation
I have never tried fillers and just the subtle, natural improvement was wonderful. She recommended very light treatment, which I think was a great ease into it. Love the results and would do it again later, as needed. The provider was very knowledgeable about what the best options to achieve what I wanted and she listened to what I was interested in instead of selling me on other procedures that may provide better results, but I was not ready for, yet,
Because the doctor made sure I understood everything about the procedure. How I'm constantly loosing weight in my mid-section.
All my questions were answered in detail. All my options were explained. All my concerns were addressed honestly. Just felt like I had an honest rapport with the doctor (McGovern). And the results of the procedure turned out just as expected. I looked better?
Was never emailed the forms to fill out as promised. Instead had to fill them out at office prior to appointment which took a good bit of time. Would have liked to have received them ahead of time which would have save me time and I could have been more thorough and taken my time instead of rushing through them at the office.
Everyone was very pleasant & helpful. I left with great info & products.
I got no results for the $200. procedure.
My surgery is everything Dr. McGovern said it would be. The pain was minimal and adequate medication was given. She prepared me 2 months in advance to wear a band around my stomach to bring in my waist. Suggested diet ideas and books to read. I couldn't be anymore pleases. Thank you Dr. McGovern Feel so good more energy, easier to exercise.
They have always been a great staff and experience!
Doctor Shanklin and the team are wonderful Great result
Dr.Shanklin and his staff are very knowledgeable about the individual needs of his patients. I feel very comfortable talking to them. I wouldn't trust my care with any other team. I look younger Everytime I walk out of that building.
I was extremely nervous about making my appointment. I have very bad self esteem and body image issues. Every single person I spoke to was so incredibly nice! Once in the private room to do my pictures the nurse insured me I was beautiful and they would o my be making me even more beautiful!! Dr. Shanklin himself is so nice and not once did I have vet feel uncomfortable while undressed!!! I'm so excited and can not wait to stop lactating so I can set up my appointment
Dr Magovern did exactly what I asked, even though I wasn't sure what it was I needed, she did it. Loved her! I feel like I look more rested
Kathy was very sincere & honest. Dr Huntley was very interested in what I was most concerned with.
Love the staff and Doc McGovern, waiting on my call about insurance and price .
Dr McGovern listened carefully to my concerns, added her professional opinions, and provided me with a complete outline of procedures and products for me to consider. She was conscientious of my downtime concerns as well as my budget. On top of everything else, she is friendly, easy to talk with, and makes you feel at ease. Dr McGovern is incredibly knowledgeable, experienced and skilled with injectables. She has a great eye for both amount and placement, and uses care to be conservative rather than over do. Though there are several qualified plastic surgeons in my area, I continue to drive a fair distance to see Dr McGovern. I think she is the best, and I would not consider going to anyone else. Great outcome with minimal to no downtime.
The doctor that I had,was so amazing very kind just a lovely lady
From beginning to end my appointments are always very pleasant. I am greeted by name, feel welcomed and never feel rushed. I have enjoyed feeling a bit more youthful and not so tired looking! Ha!
Great place to use I would never go anywhere else!!! Staff was awesome caring and made me feel at ease. Clean environment. I would definitely recommend anyone who wants a procedure done go here its the only one I would ever use.
The whole experience were above my satisfaction.
My lips look amazing !! I was very pleased with my entire appointment from the time i checked in to the time I checked out. All of the staff is very friendly and takes the time to answer any questions. Awesome facility!!
Decrease in fine lines on forehead. Didn't have to wait long. Treatment was performed well and I was happy with my results.
Referring me to a a sex therapist and suggestions sex toys is offensive to my senses and that's why I came for physical help with my dysfunction. Since pain was my complaint I was seeking pain relief
Dr. McGovern was kind, patient, knowledgeable, compassionate and skilled. My migraines seem to have lessened in intensity and frequency.
First Visit, hesitant at first. staff made me feel relaxed, and confident with my Dr. The waiting time was not very long, Office was clean, nicely decorated, plet of reading material around about many procedures. Visit with Dr. was very professional but not cold. Dr. knew exactly what I was talking about, and did satisfy my needs. I look younger, without the look that I had something done. No one knows, except whom I have told.
Dr. McGovern is the best in everything she does! She is very attentive, very personable, very competent that allows you feel confident in her work,excellent surgeon with a calming manner, thorough in her explanations, precise in her work and extremely smart and skilled in her profession! Blessed to have her here in Savannah!!
I liked the doctor, and I like botox. Can't tell that I had anything done which is as it should be.
I had my lips and forehead done during the event in March. And this is the first time I have had my forehead done that didnt cause my eyebrows to fall flat. I am pleasantly surprised by that. I had filler in both cheek areas. The end result has given me a sunken eye bag look. I have had these before and I got more lift and fuller results. I can barely tell I got it done :(
Friendly staff and surgeon specially Dr.shanklins nurse she's so pleasant and helpful and made my experience as easy as possible overall I highly recommend their service to my friends It boast my confidence specially wearing bikinis in the summer and sexy clothes
Great surgical experience followed after consultation with dr Huntley
The results are amazing and exactly what I'd hoped for
I was referred to my surgeon from a coworker. From the very beginning I was treated with respect, kindness and honest caring from everyone at the office. Any questions I had, the staff made sure to answer before I left my consult. This was my first visit to talk about the procedure I wanted and I couldn't have been happier with the experience.
Everyone was friendly and approachable. The nurse was thorough with information about the procedure and any possible problems and answered alll my concerns. Dr McGovern was very knowledgeable. She answered my questions and gave me an explanation for any concerns that I had
The result was as I had hoped. Nurses were very helpful prior to surgery answering all questions I had. Dr. McGovern was also very thorough. Post op appointments were organized and timely. Again Dr. McGovern answered all of my questions and eased my concerns.
To much for removal and repair. I will be seeking another doctor. Nurses are not friendly and just very disappointed since the last time I visited in 2013. For consultation and I referred my mother even. Spent lots of money here. Love doctor just to expensive. I'll be checking closer to hm
Everyone is friendly and knowledgeable!
Knowledge and experience were absolutely perfect!
No more wrinkles!!! Great team!! Always does amazing Botox, very professional and Dr. Shanklin never disappoints!
I feel like I definitely have a more youthful appearance. The effects of the Dysport seem to be better in certain areas and not as good in others. For example right between my eyebrows it seems to be wearing away much faster than on my forehead.
Everyone was so friendly and knowledgeable.
Physician and staff were very informative and understood completely what I wanted and let me know as much about the procedure (s) available that would benefit me. I was also informed of "specials" that were available and even though I wasn't ready to invest in that at the present time, I still was made to feel that there was help for me and I could go slowly. I was fully informed and given all options.
Great patient care- I enjoy having a doctors office that is close to home -not having to go into savannah.
Everyone was very nice and professional. They did an excellent job of explaining everything.
Dr. Shanklin and staff was very nice and explained everything to me in a way I understood.
It was a very friendly and comfortable atmosphere
Everything was well above expectations.
Excellent results and she gives you her full attention and acts like you are the most important patient she has!! Doctor is confident in what she does and does exactly what I want her to do and even more than I even expect and I am always well pleased!!
ALL OF THE STAFF IS FRIENDLY AND REMEMBERS WHO I AM WHEN I CALL OR WHEN I COME IN FOR MY APPOINTMENTS. THE OFFICE IS NEAT AND CLEAN AND THE DECOR. IS UP TO DATE. DR. SHANKLIN AND HIS STAFF ARE THE BEST!
Dr McGovern was very professional and listened to what I was wanted while giving her suggestions. It was quick and everyone was very friendly!
Yes, I was extremely satisfied. Everyone was super nice, informative and very professional. I was in and out of the office quickly, not having to wait in the waiting room for more than a couple of minutes upon my arrival. My procedure was done perfectly, with minimum bruising. I will be back again when the time comes around! Thank you :)
Listened to my objectives and explained procedure very well
I have been a patient of Dr. Shanklin for a little over 2 years. He has always been extremely professional. Although I was a bit uncomfortable during the consultation, he and his staff made me feel at ease. He answered all of my questions and concerns.
Dr.McGovern and her staff are highly skilled. My results look natural but provide "just enough" assistance to improve my appearance. I look refreshed and younger, not like the late Joan Rivers. That takes skill.
The physician and staff were professional, friendly and fabulous. Great service. I was only slightly disappointEd at the results of the dysport around my eyes. Had not used dysport before so want sure how it would turn out. Worked well everywhere else but not on "crows feet "
The experience was very pleasant, and my results were great! I would have liked a little more information for after care or instructions.
Besides qualifications, the most important aspect of cosmetic visits is communication. Dr. McGovern and all the office staff were friendly and personable. No question or comment was treated as silly. They made recommendations at my request.
Dr. Shanklin and his staff are professional and extremely knowledgeable. They answered all my questions with ease and confidence. They procedure was quick and Dr. Shanklin did an excellent job.
Dr. McGovern is very skilled and knowledgeable about botox, disport, fillers etc. Dysport/Botox is the only experience I have had with her, but she has given me some very insightful info about fillers for when I get ready. I highly recommend her...always very pleased with my results.
Natural but corrective results. Dr. McGovern is a skilled and wonderful physician. Have never had issues, obtain natural and restorative effects of treatment. The ease of scheduling and price point always fabulous.
the doctor is very patiently and explain everything clearly and I like the doctor said he is a doctor to make sure your healthy before he is an surgeorn.
Doctor McGovern spent much time with me..... I felt she really cared about helping me and knew her stuff. Very pleased with her
The staff was very friendly and welcoming. The doctor was very knowledgeable and listened to concerns and provided honest feedback.
Yes Dr McGovern was fantastic. This was my first time seeing her, she was offering a special on injections. I heard from a friend how through she is when explaining a procedure so I wanted to try a visit with her. A earlier question asked if I was satisfied I answered neural only because the Botox injection has not taken effect yet. I have already booked and paid for a filler treatment with her in a week or so.
I was highly satisfied customer service was a plus I love Dr. Shanklins nurse she is amazing also I felt comfortable I was nervous but after talking to the staff I felt really relived I will be going back for my next surgery. at first I was ashamed of how I looked but now I'm beautiful I love my new body.
My experience was highly satisfied. My results have not come to fruition.
It look natural. I have had a few things done at your Statesboro office by Dr. McGovern and I am completely satisfied. Everything went great and I love that she is honest and doesn't try to push you into things. I am so happy with the results. I see Robin every 6 weeks and love her. She is always smiling and happy and she does a great job. Your office staff are always pleasant and friendly. They always try to accommodate my schedule. Thank you for making my experience a great one.
Everyone was very knowledgeable and helpful with all questions asked and some before they were even asked . The atmosphere was friendly and warm . The staff made you feel at home and very comfortable and supportive. For some people this could be a nerve wracking time but the staff and surgeon treated me like a part of the family and made me feel instantly at ease .
The results met my expectations. I had a much better experience with Dr. McGovern than with my previous physician. She took the time to explain things and was personable. I also did not have the bruising that I had when I had the procedure two years ago.
called last minute, Roxy still squeezed me in..very fast very professional
The end result is my favorite thing. Very satisfied! Dr. McGovern is so knowledgable and spends time explains things. I love her!
The Dr was thorough, and informative, the staff was very nice, and the Dr made me feel at ease.
They were very understand of my situation and even helped me make a bottle for my new born during the consult.
I could really tell the difference. Dr McGovern took time to explain the procedure and was very caring.
Looked great! I feel like it is wearing off way faster than any of my prior injections.
She managed to get my eyebrows to raise slightly and that has always been a challenge. There was no waiting... Roxy is sweet knowledgeable and easy to talk to. I feel as though I had one of the best results I have ever had with Dysport.
It's still in the "results process" but it smooths the lumps and aches. It was quick, easy, relaxing, and enjoyable!
The nurses and doctors took the time to explain the procedures to me and were very good at one and knowledgeable .
The staff has made me feel comfortable the entire time.
The results look natural, and my headaches are greatly reduced. Yes, Dr. Shanklin is always very skillful and willing to answer any questions. He goes out of his way to make sure the patient is satisfied with the results. Also, Jessica is incredibly patient and helpful. She makes it a pleasure to schedule an appointment and arrange payment.
Dr. Shanklin exceeded my expectations with this breast augmentation. He gave me the exact results I wanted to achieve. I had saline implants that were15 years old. Over the years they lost their shape and became saggy. My new silicone gel implants done by DrShanklin are amazing! I now feel like I have the breasts of a 25-year-old.
It is very important for me to say that when I first walked into the office for a consultation, I was so nervous that I wanted to turn around and walk right back out the door. If Dr. McGovern and her staff were not so friendly and welcoming, I don't think I would have followed through with my procedure. I am glad that I was able to get over my fear. Thank you so much for the warm and inviting hospitality as well as the knowledge that I was provided.
I look refreshed and not pulled or overdone. Dr. McGovern was very skilled at working with the fillers and disport the results were better than I exprcted
Dr. McGovern spoke to me about the botox procedure which i have had before but suggested that I use the numbing cream. She also spoke to me about fillers and was very informative about those procedures. I appreciated the time she took with me. My 11's disappeared!
I have been getting Botox/day sport for several years and I know what to expect. I did not get any beneficial results from the Dysport I received. I am still able to move areas of my face that were treated. I'm not pleased with these results.
I had a wonderful consultation with Dr. McGovern and her staff. They were very patient and caring during the meeting. They provided me with excellent information. I would highly recommend Dr. McGovern for any of your plastic surgery needs. She is a wonderful doctor.
I reach to my goal. from start till end all was excellent
Very pleased. Great experience, cleanliness, very professioal and welcoming. Would refer everyone to doctor Shanklin.
The outcome was perfect! Dr. Joel and his staff are caring and are very professional.
Extremely friendly staff, very thoroughThe Doctor was very thorough and took his time with me. I did not want to feel rushed. He answered all of my questions.He is the clear choice (for me) but the pricing is far greater than their competition and I believe it to be a little exorbitant.Both the nurse and Jessica were excellent in every way.
Knowledgable staff. Seemed very interested in addressing my problem and even recommended a book to read to get healthy
talking to Roxy. my skin looks better. very pleased with result
I feel confident in my appearance, a feeling that was lacking prior to seeing Dr. McGovern. Dr. McGovern did a wonderful job. She quickly understood what my concerns were (dental work had left me with a diminished lips) and was able to inject products (can't remember what) that made me look better than new, and without going overboard. All of this took place in one visit. It's also worth noting that the cost was reasonable, especially when compared to a similar procedure I had a few years ago that was much more expensive. I highly recommend Dr. McGovern.
I felt really comfortable when the staff shared their personal experiences with me, Made me feel like I was with friends. They gave me more information than what you can find in any brochure. I am so pleased with my results and my whole experience with this office.
Dr. McGovern is more skilled (and conservative--she will use as little 'product' as possible to get the effect I'm after) at non-surgical solutions to the effects of time, gravity and other stressors on the face, than any doctor I've found . She treats my TMJ headaches with Dysport, also my bandy neck and worried forehead. I can't imagine going to anyone else for these procedures. She knows facial anatomy so well it's as if she can see through my skin to the muscles and nerves and whatever else is under there.
Dr. McGovern is very thorough in explaining the procedure and shared her personal experience in having this procedure done on herself.
The staff was friendly as were the providers. The intended results were accomplished making me very satisfied with my overall experience
the results.were delivered. love her technique.no bruising.doesnot overdo.very gentle.takes her time to answer all questions.love her staff.very friendly
Dr. Shanklin performed many skin cancer surgeries on my husband. I am familiar with his work and the professionalism of his staff. He was very informative with me about benefits and risks of surgery.
They made sure I was happy before and after my surgery! The time they take up with you is so meaningful. . I'm so pleased with the doctor and all of her staff! They were all so friendly, helpful and caring. When you ask for something or asked a question, it got done quickly and answered quickly in a way you can understand. The office was very clean. You didn't have a long wait time. They did what they could to make you feel comfortable. I could not have choose a better Doctor or staff to have done my surgery. If and when I choose to do anything else I will return. I'm so happy with the results of my breast augmentation. The doctor helped me pick what would look best along with explaining each choose I made. I had a slip and fall 5 days after my surgery and when I called the after hours place expecting to speak with someone other then my doctor the office had her call me. That meant so much!
Everyone involved answered all my questions and concerns. They were all very upfront and honest with the procedure and what I could expect. I felt comfortable and scheduled my surgery before leaving the office.
Happy with Botox, but unhappy with juvedederm. I still have residual discolor and puffiness under eyes which looks like bags under my eyes. Effects of juvedederm has left me looking like I have bags under my eyes
Very satisfied with my breast reduction and lifting, doctor was very professional and affordable cost.
looks great. love the staff and Doc. All friendly and very knowledgeable
Nurse and surgeon answered all questions and concerns. Was not made uncomfortable at any time
I may have needed more shots in my 11 area. It seems like last time those vertical wrinkles smooth it out a little better .
I look great! and very little downtime. Dr. McGovern is a gem-extremely knowledgeable and caring. Her PA Roxy is perfection. I always enjoy my experience. A month ago I had a facelift, necklift and upper eye. Very satisfied with the results
He explained ever step of the procedures that would be providing to me. He also explain one thing I wanted to do but he gave me the pros and cons of that which we decided to wait on that one. Nurse Julie Rickman is the best she made me fill comfortable while taking the before pictures and also helping me decide what I really needed to do. I would vote her best nurse..
My lips were not to full after fillers and I wanted to have the corners lifted and now they are! Dr McGovern was pleasant informative and patient. Very competent practitioner. Will definitely come back to her for another treatment!
Not seeing the wrinkles on my face! I have confidence in Dr. McGovern. She is a honest person, has very nice "bedside manners" and always makes me feel welcomed. I continue to recommend her to friends and family.
Procedure was done with little or no pain. The side effects are minimal. Dr. and staff were very kind and saw that my needs were met in a professional and efficient way
Everyone was very nice. It just caused tremendous pain afterwards .
I was very highly satisfied with my experience, especially with Dr. Shanklin's nurse Julie, she was wonderful throughout the whole process.
Great results want to go get more things done soon
Helping with the wrinkles! Yes but I wish it will have removed the line above me lip! It improved the line but still there.
Face looks much younger. Dr M is amazing. She was patient and kind and very skilled.
My smile no longer resembles a clown face. It is once again my best feature, the one people notice. Put another way, the smile on my face reflects the one in my heart. I was treated courteously and in a friendly, helpful manner by the office and medical staff. Doctor McGovern was professional and honest in telling me what results I would and wouldn't see from the procedure I was having.
I am still in recovery. However, I feel great in my clothes. My family, friends, and co-workers are tell me how good I look or that they see the change and it looks good on me. . I was not an easy case in the end. I was given lipo,buttocks augmentation, and tummy tuck. It has been a long recovery because of how much was done and time it has taken to heal. Was it worth it? I look great and I still have more recovery to do! In another six weeks I do not know if I will be able to stand myself. Thanks to Dr. Shanklin and his staff I look great! I am getting my sexy back!!!!
I felt like a MOVIE STAR...and looked like one, too!!! Stacy actually administered the procedure and she was AWESOME!
My lips are EXACTLY what I wanted. Very subtle - my husband was upset when i first got home and my lips were swollen - but 3 days later he sees how happy it makes me and he "doesn't even see a difference" - but I do...I now have the lips I had years ago. I will absolutely be coming back! Yes - Roxanne and Dr. McGovern were honest, supportive and offered the suggestions I have been seeking from a professional plastic surgeon. I look exactly like myself - no one has noticed my little tweaks - but I feel amazing and am thrilled with the results. Dr. McGovern has given me the confidence to move forward to enhance what I have - without fear of changing into someone else.
Dr McGovern is the best all the way around. I completely trust her & love her!
Love Roxy! She is very personable, honest and trustworthy.
Doctors consult and procedure over all. Because of not receiving the follow up call
The provider seemed to care about my needs and didn't make me feel ashamed for wanting to correct my body back to pre-pregnancy state. He was very visual and made short clear explanations that were easy to understand. I had a clear understanding of what to expect before, during and after surgery.
I've never been disappointed in any service I've received!!! Very satisfied!
It was my first time using Dysport. I highly prefer Botox and was not pleased with the results from Dysport. I wil stick to Botox in the future.
Relatively painless, good results. I was very pleased, I just wish we had done a little more during the visit. Not your fault at all. I've always been very pleased with your services and Dr. McGovern is wonderful.
I look much younger! The fillers really work. My Doctor is experienced, well trained. She knew how to turn back time. And she made me beautiful again. I screamed with joy. I feel and look younger. Thanks Dr.M xoxo
The wrinkles around my mouth are much improved. The people are so nice and friendly. They treat you like family & like you are so special. I have had several procedures here and they have all been great experiences. I love that Dr McGovern is so personable. I would not go anywhere else for my facials because Robin is one of the sweetest people I know and does a wonderful treatment.
I have been going to Dr. McGovern for several years for non-invasive procedures. I trust her implicitly and wouldn't consider going to anyone else for my face lift and eye procedure.
Natural looking definitely a fresher look Great results always Dr McGovern is incredible
Everyone was super friendly and knew what they were talking about. I felt very welcomed and safe
Know staff personally and always very happy with them
I look much better in my cloths and my tummy is very flat. I always receive excellent care when I visit coastal empire plastic surgery regardless if for fillers or surgery.
The staff is very friendly and knowledgeable. I was told what to expect during the procedure and the recovery. There were no surprises. That means a lot to me. It went a long way to decrease my apprehension and anxiety. Though this was my first procedure, I have grown to trust Dr. McGovern and her staff over several years. This experience reinforces why I seek her option and recommendations. She listens to my concerns, desired outcomes and provides options.
The nurse was friendly, professional, and highly skilled at doing injections.
I had a reaction tithe treatment and they were so comforting and professional.
Spectacular the staff Stacy Roxie daphne and dr McGovern are the best and so wonderful to me and the talent of dr McGovern and Stacy and their knowledge and caring well can you tell how happy I am the results are even if it's my face are fabulous My face literally a liquid face lift
Professionalism and knowledge of overall procedure. Friendly staff, and love Christy in the office, and Stacey! Satisfaction of procedure, good results.
My friends and I have been going to Dr meghan mcgovern for over 10 years. She is the top plastic surgeon in Savannah for fillers, Botox and cosmetic work. I wouldn't go to anyone else Complete satisfaction, always
I love the results. Dr. McGovern understood my expectations and the results are exactly what we discussed.
I have had several procedures with Dr. McGovern and have always found her and her staff to be very helpful and friendly. They always make the pre-op, surgery, and recovery experiences as easy as possible.
.I looked better-which was the whole point. I have been a patient for approximately 9 years. Dr. McGovern and her staff have treated myself, my mother and my son. She and her staff, Stacy, Christie, Roxy have always been professional, informative and pleasant. It is easy to make appointments and wait time is minimal.
No more wrinkles! I have been Dr Shanklins patients for many years and I have never been disappointed.
I think they should draw up the Botox in front of the patient to make sure it is actually Botox and not a generic like dysport.
That particular visit. my wait in waiting room was about 15 minutes which should really never be longer then that bacause I have waited for 40 minutes once or twice and that can get patients to bit irritated .
Additional Botox needed above one eye but it still did not seem much better afterwards
I like the fact that the procedure takes place at the office where all visits will be. That was a big part in my section making.
i think i could have needed a little more botox.
Dr. McGovern and Stacy was very helpful and knowledgeable and they were willing to take the time to describe in detail several options for my needs. After the procedure, I was totally satisfied and amazed at my results.
I love Stacy! She's the best! She's knows exactly what I want and is always a friendly face to catch up with during my visit! I've never been happier with my results!
Procedure went as planned. No comications. Good results
Stacy provided in-depth knowledge and advice about the procedures and treatment.
Excellent results. Love Dr McGovern!
Dr. McGovern was very intelligent, informative and relatable. Her nurse (or PA) was great as well.
Educated staff. Pleasant bedside manner.
I think I look better. Tha t was my goal
Dr. Shanklin and his staff are very professional. My appointments always go very smoothly.
The Doctor and his staff are always friendly.
Procedure was as painless and as professional as possible.
Yes I was very satisfied with my botox. I love the fact that Dr Shanklin comes to Jesup and I can get Botox and be back at work in a few minutes. He often offers specials which helps with the cost and the Botox helps with my headaches which is an added bonus!
I appreciate the personal care and attention They listen to what I want and helped me understand what I could expect With my results
Because Dr. McGovern provided me with all alternatives for what I wanted to accomplish and made me feel very safe with my decision based on my wants. I will always go to Dr. McGovern for my procedures because she has done previous procedures and she is very compassionate and caring about her patients. Her work ethic is above all others.
The staff, nurse and surgeon were all very knowledgable and caring. I couldn't ask for better.
Everyone was kind and very personable. I was confident that I was in good hands the entire process. It's pretty nice when you walk into an office and multiple people know you by name. Everyone is very well knowledgeable and very helpful with tips and helping you make the right decisions.
Dr. McGovern Is THE BEST!! She listened to what I wanted, and told me exactly what she could do for me, and she gave it too me straight!!! The Nurses at this practice are AWESOME!!! Especially Roxy!!!! Whoooo Hooooo Roxy is THE ABSOLUTE BEST!!!!
Jessica and Julie were very knowledgeable and helpful. So was Dr Shanklin. They knew I had 2 staff infections; one of which was from a previous surgery. Julie took extra time & care with me in explaining the things I needed to do prior to surgery. She gave me the products I would need to use prior to surgery and assured me I was in safe & sterile hands! I felt very comfortable with Dr Shanklin's team. The other nurses and the Dr of anesthesia put me right at ease! Prior to surgery, Julie and Dr Shanklin took all the time I needed to discuss & answer my questions regarding the procedure and outcome. I would highly recommend them. Very caring and loving team.
The Doctor as well as the staff (Nurse and Coordinator) were very kind, patient and knowdledgeable.
Dr. Shanklin came highly recommended by another patience and my primary care physician stated that he is a good doctor.
I'm so uncomfortable when undressed, I never felt scared, they were so nice and comfortable. I was going to visit other offices, but I liked them so much I'm going. To schedule my procedure when I'm ready.
The staff was very helpful and friendly:). My surgeon was very knowledgeable and friendly: usually I'm very nervous. Everyone made me feel very comfortable. Thanks guys!!
This was the only consultation with a surgeon regarding my interest, that actually involved the surgeon for the majority of the consultation. The fist surgeon I consulted spent about 3-5 min with me and was quick to say what he wanted to do without asking my feedback. The 3rd surgeon consult didn't involve the surgeon at all. It was an easy decision to go with Dr. Shanklin based on his involvement in my consultation and genuine interest in my goals.
I had several issue that I presented at the initial visit. Dr.McGovern took a lot of time and explained every procedure in detail. She showed me pictures and explained advantages and disadvantages of each procedure. The staff was also very friendly and helpful.
The staff was super nice along with the Doctor. All very friendly and well educated. For every question I had, they had a answer for and put it to my understanding. Even when I broke down in tears, they made me feel better about the situation.
The entire staff made me feel very confident, secure, gave me a full understanding of everything, friendly, welcoming, insightful & very helpful!!! Clean, polite, friendly but in a professional manner.
Very nice staff. The surgeon herself was very informative about what to expect with my surgery, if needed. She was also very open to hearing my questions and concerns about my possible future procedure. Not to mention she was very funny and kept me, as an anxious person, very comfortable.
The staff was ver pleasant and helpful. Many of them had procedures so they provided a great deal of insight and helpful information. I read many reviews on the surgeon prior to scheduling and am very satisfied with my results.
All information was explained throughly, the staff including the surgeon were very professional and friendly, I was very comfortable in exam room, and I was seen quickly.
The outcome was not what I expected. I had a BBL, month later there is no signs of fat or lift. Does not look like I had fat transfer to butt.
Everyone was great!! I'll be back for more surgeries.
Dr. McGovern was extremely likeable and approachable. She provided information readily and asked if I had questions, and answered those questions quickly, without having to think about how to answer. Her office staff was very friendly and helpful.
Dr Shanklin was very easy to talk to. He is approachable and friendly. He answered all my questions and told me that there was no need to worry. His nurse is great. Very fun and kept me comfortable throughout the overnight stay. The surgeon and the nurse remember things about you and it made the doctor patient relationship more personable. I would definitely use the service again.
The staff worked with us to get us a consultation quickly and on the same day as we already were in the Savannah area for our annual physical. The consultation was very relaxed and conversational and Dr. McGovern seemed truly interested in understanding our goals and expectations. She took great care to relate to our lifestyle and offer suggestions that we could and would use. We are excited about our Ulthera procedures that are scheduled for next Monday.
I was given great care & the people were wonderful.
This was a big decision and part of making the final decision to go through with breast augmentation is knowing that this was the right choice for me. I received a lot of support and good advice. Choosing an appropriate size was very important too and the staff was very good at helping me make the right choice. The follow up after surgery was very nice. Dr. Shanklin's staff showed that they really cared about how I was recovering and made sure I had everything I needed.
Dr. Mcgovern treated me so well. She did the minor things I asked for in the office and also did a full consultation on what I want done. She explained everything and about what would be best and why.
I usually used Dr. Huntley for injections, but the day I needed it done he was in another office and was recommended Dr. McGovern and I went with her. I am so pleased with what she did. I told my sister about her and she called and got her number. I mentioned her pleasant personality also. I will most def see her again on Tuesdays in the Statesboro office.
Did not wait long . Staff was friendly and I love the results
The staff was incredible. I was in constant amazement with how they treated me and felt like they really cared. My results have been great and I am very happy with my body now.
Wonderful staff , very comfortable with the doctor ! Just could not get approved for credit !
Took time and did not rush. Discussed all my issues not just the issue I came in about. Very Happy feeling leaving the office with a plan.
First of all, Dr. McGovern and her staff rock! I was made to feel as though my concerns regarding my surgery were validated and allayed by Dr. McGovern and her staff. I felt as though I was in control of my care. I received excellent pre and post-op care both mentally and physically. Dr. McGovern is down to Earth, approachable, and funny. Having worked with many physicians, I was thrilled to have a physician that I wasn't afraid to talk to. I love her to the moon and back. She has, herself, undergone the procedure that I went in for and I believe that her experience both as a patient and a physician was most beneficial to me as I tried to talk myself out of the procedure many times. During the recovery process, she was extremely sensitive when I would have a crying jag and be super emotional. I will love her forever. She has changed my life by performing this procedure. I now feel as beautiful on the outside as I do on the inside. Love you Doc!
Friendliness of staff. Everyone seemed knowledgeable and made me feel comfortable.
Dr. McGovern and all the staff are always nice. Dr. McGovern always take the time to explain everything and is very honest with me. I am so glad that I chose this office for my plastic surgery and would recommend them to my friends.
I was highly satisfied with the communication between the staff and Dr. Shankliin, as well as the outcome of my Breast Augmentation and definitely would recommend Dr. Shanklin. The staff are great and make you feel very comfortable. Great experience!!Thank you all for your help and kindness! Awesome people and great atmosphere.
Dr. McGovern and her staff were fantastic to work with and I'm very happy with my results so far!
Dr.McGovern and nurse Stacey did an amazing job from start to finish with my procedure. Theyou understood all my concerns, made me feel more than comfortable and treated me like a child of their own. They embraced all of my nit-picky issues and never changer my nurse. The entire staff did Ana amazing job
Appreciated shanklin's honesty as far as what was realistic for me image wise
Oustanding customer service and Dr
Dr. Shanklin always does a great job meeting my expectations and needs.
I believe Dr. McGovern truly cares about her patients. I am very happy with my surgery. If I needed or a family member needed surgery again I will use and refer Dr. McGovern every time.
I greatly appreciated the bedside manner of Dr. Shanklin and his staff. They took excellent care of me and I am so very happy with my results. I had several procedures done at one time so my recovery was a little longer, but i would definitely make the same decisions again. Dr. Shanklin and his staff were very upfront with what to expect and how long before I would see the final results.
I look so much better and feel so much better about myself
The staff and surgeon takes the time to make sure that you understand everything that is going to happen.
They were all very nice and treated me with respect. Jessica & Julie Ann were especially nice to me and they were funny. I love humor --it is what gets me through things. They laughed with me about everything. For example, the fat transfer to my butt-- well at first my butt was huge & they kept reassuring me that it would go down. I called them many times and they were always respectful & nice & calmed me down and the butt did go down in size and I love it now. Also, Dr Shanklin is very professional and the man knows what he is doing. My breast were so out of shape from a surgery that I had to have when I was 20yrs old & he made them beautiful! Plus he has a great sense of humor. The office always returned my phone calls and were always very helpful with whatever I needed. I had a previous surgery & ended up with a very bad staff infection so Julie Ann made sure they took extra precautions with me. It was nice to know I was in good hands and they didn't take my past infection lightly...they handled it with love & care.
The overall facility was very clean, the people friendly, the surgen was very knowledge able and approachable.
Everyone was so friendly and knowledgeable. From the front desk to the surgery I felt very comfortable and well taken care of. They all make you feel like you are the only patient in the facility. They staff excellent nurses and Dr. Shanklin is so easy to talk to and I NEVER felt rushed. He did a great job on my lipo and took more time than he originally thought it would take- at the end of the day. He is a perfectionist. I was never charged anything extra. I would definitely choose him again and will tell my friends about him.
The surgeon and staff was very nice and gave a lot of information that made me feel comfortable and at ease.
Wonderful staff! Dr. Shanklin and his nurse Julie truly made me feel great about the procedure I was having and was always available for help or to answer questions that I had!
Felt that the surgeon was easy to talk to and genially interested in my case.
After my proceduee, I feel more confident.
office staff is friendly and communicated well with me, any questions I had, they answered they made me feel comfortable with having the operation performed
they all made me feel like family very caring and understanding with everything
Professional, kind and not to pricey
My patient coordinator was Jessica and my nurse was Julie, and the doctor was Dr. Shanklin, and they were all truly amazing. My entire experience was phenomenal, and I am extemely pleased with my results. They are not pushy and do exactly what you want to have done. I have already recommended them to friends and some have even gotten surgery there as well! Definitely a top notch crew!
Great surgeon and staff! Made the experience very comfortable
Everyone was very kind. They made me feel comfortable from the very beginning. I was taken back to the consultation in a very timely manner!!very inportant!
Dr. McGovern is so nice and educated and willing to educate her patients. She's not just interested in taking your money. She's interested in doing what's best for the patient. I absolutely loved her!!
The staff was helpful and friendly. The consult was free so I had nothing to loose. The surgeon seemed extremely knowledgeable and the reviews were all positive. The surgeon seemed concerned about doing a great job and spent probably 30 mins answering questions. I never felt rushed. If he's not rushing the consult I feel like he won't rush in the surgery :)
Dr. McGovern is a outstanding surgeon. I love her.
She figured out I needed a medical tattoo and referred me.
Great professional staff that was very caring.
She gave her honest opinion about the procedure. She didn't recommend doing it just to make money.
Every one was so helpful and full of knowledge
I thought the staff was extremely easy to work with and very thorough in their explanations. I did not at any time feel rushed.
Dr. Shanklin and his staff are a rare find. Professional, on time, reasonably priced, truth tellers of what the outcome will result and suggestion of procedures for maximum benefit, suggestions on how to maintain, and great supporters of internal/external beauty!
Doctor and medical staff listened to what I wanted. Their attention to my needs and expectation were heard. The care I received before, during and after was excellent. Dr. Shanklin's bedside manner was greatly appreciated. His staff was very attentive and caring.
The entire staff was friendly and made sure I was comfortable
The Surgeon/Doctor treated me like a human, not another patient. She examined me with respect and answered all my questions with honesty. She explained to me exactly what she was going to do and showed me pictures of before/after. The nurse was also nice. I left the office feeling comfortable and confident
The attention to detail about my desire was not met. It seem more like I was just one patient more instead of a quality customer treatment. Not much or in detailed was explained to me what to expect after surgery or what to do to recovery appropiately like the massages that I apparently needed to perform myself which I was never told so. He just looked at me and seemed I knew what to do during the recovery phase.
Dr. Shanklin and his staff made me feel very comfortable. They answered all my questions before and after surgery and shared personal experiences with me. It was good to talk to them as other surgery patients and not just as staff members and they had some helpful tips too! I am happy with my results and I am actually looking forward to bathing suit season for a change!
The nurse and Dr. were very courteous and made me feel very comfortable. They both answered any questions that I had. The Dr. thoroughly explained to me the steps in the procedure. I just love how the Dr. and his staff interacted with me and always willing to answer any questions that I have even after I've had my consultation.
The staff is absolutely awesome.. I was very scared about the procedure because of anesthesia, but they all made me feel very comfortable since day one. They have a great team... Dr. McGovern, Stacy, Isa, and Donna make the perfect team. For the first time in my life I didn't wake up sick after anesthesia, which really was my concern. I already had my surgery yesterday and the pain level is minimun and even with the inflammation I am loving the results of my tummy tuck.. Ill come back in the future and I am already recommending friends to go see Dr. McGovern..
From the first phone call I heard the professionalism and concern for me in what I was looking for as I gave a brief history of prior procedures from another surgeon. I am a weight loss patient who needs someone who understands the requirements needed to get my desired form. I appreciated the free consultation as this type of surgery is definitely a investment as insurance doesn't cover the cost. Iv'e seen Dr. Shanklin's work on my OBGYN Dr. and on a friend, I am very impressed with the pencil line scaring, hardly visible. I also appreciate Jessica's sharing her own experiences with me. I fully intend to share my experiences with others and refer them to Dr. Shanklin. I am anxiously waiting for my surgery. Thank You!
The staff makes you feel very comfortable. Julie was always available to answer any questions. Dr. Shanklin listened to what I wanted in regards to the size I wanted to be and there was no disagreement when I made the request. The day of the surgery I felt like everyone cared about me and my procedure. I thought the surgery suit was very clean and comfortable and the staff did everything to make you feel at ease prior to and after surgery.
Dr McGovern and her staff have been great! They prepared me with great information on what to expect which has made it possible for my fast recovery. Throughout this whole process they have been available for any questions or concerns. It has taken me a long time to do this surgery, but with Dr McGovern's work, this has been the best investment I've made. I will not hesitate to use her again if I plan on doing any other surgeries!!
The physician, his team and the entire staff are wonderful. His coordinator and nurses answered all of my questions and were very knowledgeable about the procedure and the physician. I will definitely return to Dr. Shanklin for any future procedures.
I think Julie was GREAT and explained everything in detail. Doctor shanklin was outstanding and knew what I wanted done. Very satisfied!
I found the use of the 3-D imaging machine very helpful. It gave me measurements and proportions and showed me exactly what my body would look like from every angle after have a breast augmentation! I met with the surgeon and staff and they were just as excited as I was during the planning process and I never felt rushed as I had plenty of time with the surgeon and he answered all of my questions and explained everything to me in a way that was very easy for me to understand. My experience the day of my surgery was stellar. I never felt uncomfortable or uneasy about anything. I was very informed throughout the entire process so I knew exactly what to expect and my recovery time was super quick. I couldn't be happier with my results! My self esteem is lifted and I have more confidence now than ever before. Everything appears to be so natural and natural to the touch. That's the work of Dr Shanklin! I recommend him to anyone that is interested in cosmetic surgery!! It was a pleasure working with him and his staff!
Julie (nurse) and Dr Shanklin were wonderful. Everyone in the office has a great attitude and very friendly making for a fantastic experience.
The wait time was not long, and the staff was friendly
Dr. Shanklin is straightforward, compassionate and professional. His staff is super friendly and helpful. I felt comfortable throughout the experience, from the first appt through the recovery period. I have recommended Dr. Shanklin to several of my friends.
I still have a great deal of fat on my back and sides.
Very informative and respectful. Surgeon listened to my questions and desires. I am very happy with the results of my procedure. The environment was relaxing and all the staff was very friendly and inviting.
The staff are very friendly. The surgeon made me feel at ease. She was patient and explained the procedures. She answered all of my questions.
Dr. And staff are very friendly and informative!!!
Dr Shanklin made me feel very comfortable and answered all questions
Staff were very professional, compassionate, and made me feel very comfortable with my decision
Friendly staff. Knowledge of surgeon. Caring approach from surgeon. Easily scheduled appointment and surgery.
After a lot of looking around and research for the best surgeon to preform my proceedure, I found Dr. McGovern and her staff highly qualified in all areas of my concerns. I am completely happy with my decision and am looking forward to having my procedure done with Dr. McGovern and her staff very soon.
Dr. McGovern was very honest in telling me the down time and the results I could expect. She did not push the procedure on me at this time and was very supportive with my decision to wait and see how I feel about it a little latter on.
Incision didnt close in 1 spot for 2 months and slight revisions needed but overall great.
Dr. McGovern was friendly, encouraging and helpful throughout my experiences with her. My husband also commented that he felt very comfortable around her. She helped me to find the right fit for me that helped to balance out my pear shape, but was not extremely obvious that I had a procedure done. Her staff, from the nurses to the patient coordinator, were also extremely nice and helpful throughout the process. I am very pleased with the results and would definitely recommend Dr. McGovern. Using her word I would say I look and feel fabulous"! Thank you!"
I love the whole staff. I highly recommend Dr. Shanklin to anyone. He's the BEST!! Thanks Dr. Shanklin for keeping me fabulous!!
We loved the way they worked with us on dates! They were very flexible and got us on the schedule very quickly! Dr. Shanklin took extra time to make sure I was comfortable with everything and the nurse and he were very patient when helping me decide my size! Jessica was also great also! She was very helpful in choosing size and telling about her experience! Very pleased with the whole experience!
Great Work! I look amazing, staff and Dr. Shanklin was amazing.
After looking at different locations via web site and materials available, Dr. McGovern's website presentations of procedures gave a real personable approach to her patients. Considering elective surgery could be stressful, but at the time of my consultation the entire staff made my decision a breeze. You are given the confidence you need to make the decision with ease. They hold you hand every step of the way! Can't wait to see the results!
I was very pleased with the time taken by the doctor to explain the procedure I was interested in and to tell me realistically the results I could expect.
Price is high, Doctor does not do large size augmentation... just because she has back problems when she was larger. If the customer wants something bigger, give the customer what they want. If then the customer has issues then the customer should then pay for the change. Just like it will cost more money if the customer did not like what the doctor told them what they felt was better.
The staff is all great, they go out of their way to answer questions and make you feel welcome and respected. The doctor is professional, gave me all the information I needed to decide if I wanted to have this procedure done, and has been remarkable during my post-op period. He tells me what to expect as far as recovery, how he feels I am progressing, and important information. He never has seemed rushed, makes eye contact with me, speaks with my husband to keep him updated as well. A truly professional and friendly office; my experience has been nothing but positive from the first phone call to schedule my consult to my appointment yesterday.
Overall I just felt very comfortable with the entire experience at the facility. The staff was very friendly and professional and I was immediately at ease.
I have had a delay do to the military approving the surgery and wanting me to see a military doctor. Had my appointment with the military doctor and was not happy with how he treated me. Will be calling to schedule my procedure with Dr. McGovern. She had me feeling at ease and comfortable when she discussed the procedure with me.
Everyone was polite and helpful, they had answers to all my questions and concerns, and the location is convenient.
The staff was very friendly and answered all my questions. They were full of information and gave me tips based off their past surgeries.
The entire staff makes me feel very comfortable.
Staff was professional and friendly. Appointment was on time. Surgeon was knowledgable and answered all questions.
My overall experience was very smooth & very satisfying.
The nurse did a great job! The lady that talked to us after and explained all the procedure and the prices did good too. The surgeon answered all my questions. He was very honest about what I needed to do before we could do the procedure. Even though it was a little disappointing its the reason why I went and I will come back when I finish what he said. Im thankful for his wisdom and knowledge and honesty. I do believe it is for my benefit. For a person thats uncomfortable with that kind of stuff the staff did a good job.