Dr. Irwin always helps me with my weight loss. Helps with what I should eat and what I shouldn't. Her suggestions are always helpful.
[Highly satisfied?] Yes, my 40 min drive to the office is well worth the awesome service I receive at each of my appointments.
Dr. Hermann is always extremely kind & helpful during our appointments. These appointments have always been something I dread & she makes me feel extremely comfortable & talks through everything while teaching me as well.
The office ran like a well-oiled machine. Everyone knew their job and I felt like I was in good hands.
Obstetrical Appointment (routine)
This is my first pregnancy and the staff and doctor are so helpful and kind!
Dr. Hermann is great at listening and putting together symptoms to draw a conclusion and diagnosis. She is very caring.
Dr. Irwin was thorough in her examination and she listens and responds to all of my questions and concerns. Dr. Irwin cares deeply about my personal wellbeing.
She was very detailed in explaining things to me, very friendly I felt comfortable asking important questions.
I had a lot of questions for Dr. Irwin regarding a pending non-gynecological surgery. She answered all my questions and made me feel very comfortable that previous gynecological surgery would not be a hinderance to pending colorectal surgery. She assured me that the previous surgery would like complicate the pending surgery. She gave me peace of mind.
The doctor I was originally supposed to see was on call with the hospital and got called away. So, that put my appointment behind, which is no big deal. Dr. Teresa Irwin, who had been my gynecologist for 17 years, stepped in to help. She is absolutely fantastic! She has ALWAYS been there for me, through thick and thin. She has always been proactive and has taken excellent care of me all these years. It is always a true pleasure to get to see her. In addition to being one of the best doctors around, she is also incredibly kind and sweet. She truly is a one of a kind, amazing person with such a beautiful heart and soul. I am so lucky to have had her all these years.
Everyone was nice and friendly. Concerns were discussed professionally.
I love talking to Dr. Irwin, I really feel like she cares about all your concerns and wants to help you feel your best. She has been my doctor for a few years and I wouldn't trade her for anything. Superb physician and very thorough.
I love Dr. Herman. She always makes me feel comfortable about an experience that can be quite awkward. She never makes me feel rushes and unimportant.
Yes, always very satisfied with my experience at this office and specifically with Dr. Hermann.
She was quick and to the point but did not rush me as I was elaborating.
Dr. Schumann has only seen me a handful of times over the last few years and she is always kind, compassionate, & attentive. I am always so impressed with her level of care & her ability to remember specific details from nearly a year ago or more. She always makes me feel comfortable and like I'm getting the best care possible, even with unfortunate circumstances.
Comfortable atmosphere. Everything was explained in details beforehand and during the procedure. Additional information and tips were shared.
Dr. Hermann and her nurse were attentive and through. Dr. Hermann answered my questions and talked to me about my concerns. Dr. Hermann showed empathy and compassion and treats me with respect when listening. I trust her opinion and advice.
Dr. Reid explained the procedure well. Little discomfort. Quick and efficient. Called in a timely manner for next step. I am very comfortable with Dr. Reid's level of care and expertise.
Dr. Reid is professional and explains what she's doing or thinking about in detail.
Dr. Irwin is thoughtful & kind in a delicate situation. She is helpful with the uncomfortable pain & situation. She is also good to explain & answer questions.
Dr. Schumann has always made me feel comfortable since my first pregnancy appointment. She's an amazing doctor.
Loop Electrical Excision Procedure (LEEP)
Yes. I wouldn't have let any other doctor do this procedure.
Dr. Irwin is such a pleasure to have her attend to my needs. She is sweet, doesn't rush me and listens.
There was no wait time from the time I arrived to the time I met with the doctor. It is wonderful and comforting to know there is a 'Women's Clinic' for women's needs in the New Braunfels area. The staff is fantastic!
A short wait nurse and doctor both listened to my questions and answered them.
Everyone was so kind the day I went in. Wanted to change my appointment and was worked in with out much of a wait time. Appreciated all the young ladies that work there. Thank you.
The office is clean and attractive and has enough staff to accommodate your needs. Dr. Irwin is professional and is inquisitive about the interests of her patients which is refreshing these days when so many professional health care facilities have a reputation of herding people in and out like cattle.
She discussed women's hormone supplements with me thoroughly before changing my prescription.
Dr. Schumann is a no-nonsense doctor that explains procedures and expectations clearly. She answered all of my questions thoroughly and helped me understand all aspects of the procedure.
I was very satisfied, as I have been for all of the period of treatment that I have had with Dr. Irwin. She is exceptionally careful, knowledgeable and concerned for the patient's wellbeing.
Dr. Blaue was very knowledgeable with the entire procedure and he made me feel very comfortable in a situation I feel very uncomfortable having to do.
I am always highly satisfied because Dr. Hermann always takes her time in talking with me. She genuinely cares. She's never in a rush, at least she never seems like it. She's kind and personable.
Dr. Irwin explains in terms I can understand and if she uses terms I don't understand, she gives great explanations.
Dr. Fay takes the time to listen to my concerns. She doesn't make me feel rushed. She explains things in a way I can understand and makes it easy to ask questions. She makes things not at all awkward because she is so easy to talk to and also because she is gentle and calming.
Such a wonderful doctor. Very personal and caring. I highly recommend Dr Irwin and Caring Center for Women
I love Dr Fay. She has the best bedside manner and is excellent at answering all my questions concisely and thoroughly.
Obstetrical Appointment (routine)
Dr. Reid has been my doctor for 4 years now. I'm on pregnancy #2 and can't say enough good things about her. I feel absolutely comfortable every time I go in. I have always been treated great and any questions or concerns that I've ever had, she has always taken the time with me. Love this doctor and clinic! The staff is great and everyone treats patients with the upmost service.
Dr. Reid is a wonderful, intelligent, caring doctor who is always very friendly. She has taken great care of me in the past and continues to provide the same amazing care now. She is the best!
Dr. Schumann was very thorough in describing to me the available options for my hot flashes. I was concerned about whatever I put in my body being as natural as possible. She assured me of the options and what were most likely the best for my concerns. I felt very well taken care of.
Teresa really listens and explains things. She expresses real concern for patients.
Dr Schumann listened to my concerns and took me seriously. It's so easy to feel dismissed but she made sure to address everything
Dr. Hermann genuinely cares about what she does and who she works with. This comes through in her demeanor and ability to listen.
Hormone Replacement Therapy (HRT)
Dr. Reid took the time to listen to my individual issues. She was thorough and did not rush the appointment. She truly took the time to explain her treatment plan and why she felt it would help me to feel better. Overall, I am very happy with this office visit.
Dr. Reid is the most caring and compassionate physician I've ever had, while also being extremely professional. She discovered a medical issue which had great repercussions. I was able to have two healthy high risk pregnancies under her care. I can't thank her enough for what she's done for our family, and I can't say enough good things about this incredible physician.
During my many moves and having to re-establish with a new gyn, NEVER have I had a doctor like Dr. Irwin! She is simply amazing; her knowledge and confidence as a doctor and skills as a surgeon set her far above and apart from most in her field! The added benefit of her amazing, bubbly personality is only a bonus; she makes me feel confident in our choices about my overall health and there isn't an area I feel uncomfortable about discussing with her. Her clinic is amazingly clean and comfortable and the staff is very accommodating and efficient with all her patients.
Dr. Hermann is the most thorough and respectful doctor I have ever had who is truly interested in the wellbeing of her patients.
Cleanliness of the office, the staff were very diligent in keeping patients separated from each other.
Dr. Fay and her staff are amazing!!! She takes her time and explains everything to you.
Dr. Irwin is the most cautious, caring, and clinically astute physician I have encountered in my 54 years of gynecologist-necessary visits.
All the staff are friendly and professional. Office location is convenient with a pleasant atmosphere. Dr. Blaue is professional and efficient but takes time to answer all questions.
I moved into the area and needed to see an OBGYN because I'm currently pregnant. I made the initial appointment 3 weeks in advance and was instructed to drop off new patient paperwork prior to my visit. I dropped it off about a week and a half later. Included in the paperwork was an authorization for my previous doctor to release my medical records. On the morning of the appointment, I got a call from the doctor's nurse informing me that they haven't received the paperwork. She said she would call them before my appointment to get the records. When I arrive to my appointment, I'm told I might not be able to be seen because my records hadn't been received. The front desk person tried to make it seem like it was my responsibility to do this, even though I had provided them an authorization to do this before my appointment. I was somewhat disappointed with this experience.
Dr. Fay is an extremely knowledgeable physician who also listens to your concerns. She's easy to talk to and makes you feel comfortable. No question is a stupid question.
She seems to be interested in you a a person not just as a patient. Tells you what she is going to do and what she is doing. Stayed with me a few minutes to be sure I felt ok to leave.
I had a very bad experience where I used to go. I'm thankful God let me to Dr. Irwin.
Dr. Irwin is very professional and thorough. I feel very comfortable with her at all times.
The staff front office staff were very kind and helpful. The nurses were patient and understanding. Everyone was such a delight!
Not new to CCW but new to Dr. Fay...really liked her & her nurse (been with Irwin over 12 yrs it's hard to find a Doctor that cares, knows you and truly wants you to feel good!). Both very sweet, listened and answered questions and I didn't feel rushed. Hoping to build the same kind of relationship with Dr. Fay
Was made to feel very relaxed and comfortable and very clean facility!
The wait was short and I appreciated the efficiency of the appointment.
Dr. Reid takes the time to explain the procedures in detail as well as the potential issues associated with the procedure.
Obstetrical Appointment (routine)
Everything always seems to run smoothly. I never have a long wait which is nice. I see Dr. Blaue and always have a pleasant and quick visit.
Everyone was friendly, the paperwork offered transgender as an option, and the nurses and Dr. Fay were affirming of my gender identity.
Dr. was very personable, but seemed in a hurry. Very little examination and left quickly without little comment. Didn't say "looks good" or anything about his observation via limited exam. It all happened so fast, I couldn't even think to ask questions. I had no issues or serious questions, but at my age, I expect the Dr. to say, "looks good," or comment about natural occurring issues with a woman my age. I'll be more prepared for next visit.
Answered all questions, friendly, and provided COVID-19 guidelines.
Dr. Hermann is always so personable and she genuinely cares about her clients. She is concerned about a persons overall well-being.
Dr. Irwin is a great doctor and the surgery she performed on me really changed the quality of life for me.
It is not an easy thing to go to the gynecologist. Dr. Irwin makes you feel comfortable and safe. She is approachable and easy to talk to. I am so glad to have found her.
I was called to the examination room within 15 minutes of arrival. Once I was assisted to the exam table, the procedure was completed within a minute or two. I was in and out of the office in less than 30 minutes.
Because I had a concern about a prior surgery that I wanted to address during visit and the response was not satisfactory.
Obstetrical Appointment (routine)
Dr. Fay was right on time. She must have reviewed my chart before the call because she knew what the call was concerning immediately. She explained everything very thoroughly and is very personable and easy to talk with.
Dr. Reid is so easy to talk to--she makes the dreaded well woman exam halfway comfortable.
I am 19 and it was my first time going to the gynecologist. I had to get a pelvic exam and was told I would be explained everything and walked through the process, but I was not. It was painful, no part of the process was explained, and things happened without warning. I wish I was given more explanation and had been walked through the process.
The nurses and staff were professional and prompt as well as kind and helpful.
I trust Dr. Fay completely. She always informs me with what she's doing and what I will feel before I feel it.
Dr. Faye is easy to talk to and I feel like she really listens.
Staff is courteous. Dr. Erwin answers to questions. She asks questions. I feel at ease and I had no trouble getting over my surgery.
Dr. Blaue is very educated as well as looks at the best interest of the patient. He has great bedside manners and is very understanding.
Very caring and nice staff. Not much of a wait, maybe less than 15 minutes.
The staff did great with COVID policies. They did not seem stressed with the situation. Dr. Fay is ALWAYS fantastic,.
Dr. Reid is thorough and always takes time to answer any questions I have.
Dr. Fay is great. Always answers all my questions and is very thorough. I always leave with a good understanding of her explanations.
I love Dr. Fay. She always listens to your concerns and is very attentive.
Dr. Fay always takes her time with my appointments. She is sincere and listens to every question and concern I have.
Dr. Hermann is always direct and friendly. She provides information needed and you can tell she truly cares.
Dr. Reid is so friendly and welcoming. The office staff is clear on steps to take when arriving during this strange COVID time.
Obstetrical Appointment (routine)
Dr. Blaue is so nice and makes you feel important and heard. He has never once made me uncomfortable or feel like a number. An excellent doctor in every way.
Dr. Fay is very professional and nice. She took care of what I was there for and I was out quickly.
I appreciated how Dr. Reid spent time with me. I like her bedside manner, a lot.
It was nice not to leave home. Dr. Fay is always helpful in answering my questions and getting me what I need. This is a nice method if not needing to be seen in person.
Dr. Fay addressed the condition I was experiencing professionally, with a minimum of physical discomfort, an informative explanation and a logical plan for further investigation.
Thorough check-up. Physician interested in assessing personal health and making suggestions for medication changes to suit individual situation. All questions were answered. Good listener.
Long wait in exam room for doctor...over 30 minutes. Nurse that took vitals, etc. - no personalty. Very routine and cold.
Obstetrical Appointment (routine)
This was my first visit with Dr. Kari Fay. I was seen to confirm my pregnancy. My ultrasound did not look as expected. So as you can imagine I had several questions and was also very concerned she answered all my questions and also helped me feel some ease. I never felt like she was trying to rush out of there. She was caring and informative.
I was very pleased with Dr. Hermann, she addressed all my concerns and explained all my questions. Dr. Hermann was very easy to talked to, listen to all my concerns. I left the office well informed.
Staff was very personable. There was not a long wait time. Dr. Reid has been my gynecologist for the past 15 years or so. I think she's an intelligent, knowledgeable and excellent physician.
This was my first appointment with Dr. Fay. Her interest in my wellbeing was evident.
Dr. Fay has been wonderful since day one! She took care of me in a way that felt so welcoming and warm while pregnant with my twins. Dr. Fay educated me on the benefits of an IUD after delivering my twins.
Normally short wait time. Was my 6 week post partum visit and I also had a pap smear and it went very quickly.
Dr. Irwin is the best. She explains everything and is very careful and thorough. Explains to my daughter what is going on. Questions me about issues involved.
Friendly and helpful staff, didn't have to wait long and Dr. Reid was wonderful.
Dr. Fay is straight forward, to the point, and do not sugar coat anything. She'll listen, tell you what's happening to your body, give you statistics, and tell you EXACTLY what you need to do. She's professional, detail oriented and she don't play around with your health.
Excellent staff, welcoming and efficient. Dr. Irwin is a fabulous doctor. Awesome bedside manner. She takes care of health issues precisely and cares for her patients. This is extremely comforting when dealing in her type of practice. Dr. Teresa Irwin is the best. So thankful for her expertise and knowledge.
I followed provider instructions and was rudely pushed out of appointment for not complying with labs despite being told something different.
Very quick and efficient check-in.....saw the doctor early, and was leaving at the time that was my original appointment time!
Obstetrical Appointment (routine)
My doctor didn't keep me waiting and completed my appointment quickly and efficiently. And friendly. She is wonderful.
Obstetrical Appointment (routine)
Dr. Reid is great, she listens to my concerns and provides great feedback and answers. The staff here is also friendly.
Dr. Fay is compassionate, well-informed, and the exam was sooooo much better than I had anticipated!
Dr. Fay has a wonderful bedside manner and a gentle touch with procedures!
Dr. Hermann and the staff are wonderful. The office always looks so clean and welcoming.
Dr. Fay has seen me through two pregnancies and births and every moment has been great. She always looks out for me and does what's best for my family. Clearly puts patients first!
Very professional, very COVID ready and the staff is always friendly.
Flawless experience - EXTREMELY friendly staff, the facility was impeccable, the doctor listened, gave awesome feedback and went above and beyond my expectations.
Obstetrical Appointment (routine)
My OB is competent and great at educating me as the patient.
Everyone has been very professional and thorough. Dr. Irwin is one of the best doctors I have ever experienced. She has my complete trust and confidence in her knowledge and expertise.
Hormone Replacement Therapy (HRT)
Quick check in, proper distancing in waiting room, time with doctor.
Dr. Hermann explains everything and is open to lots of questions. Not hurried and I feel my needs were addressed.
They are punctual. Dr. Irwin is very personable and seems to be very competent.
The staff and physician were pleasant. Dr. Irwin answered all of my questions.
Friendly knowledgeable staff, taking caution to screen patients for signs and symptoms of COVID-19 and disinfecting areas patients have been. Dr. Hermann takes the time to listen and ask questions about any concerns the patient may have. Dr. Hermann takes the time to get to know her patients and what new life events they have experienced between visits. Dr. Hermann genuinely cares about her patient's health and it is apparent in her time with patients. Definitely recommend Dr. Hermann and have both of my daughters seen by her as well.
Obstetrical Appointment (routine)
I got in and out in less than 30 minutes, with pandemic going on I appreciate this because I don't like spending long periods in doctors' offices.
Obstetrical Appointment (routine)
Dr. Schumann always takes the time to answer all my questions, never makes me feel rushed and is extremely thorough in her explanations. She is always kind and goes out her way to alleviate any worry or concern that may arise.
Hormone Replacement Therapy (HRT)
Dr. Reid was personable. She patiently listened and answered all my questions.
I got to my appointment early and was promptly taken to my room. Dr. Blaue came in very soon after. I appreciated him looking over my paperwork and that he asked me about my previous appointment with him. This was my first ever pap smear and Dr. Blaue made me feel very comfortable. He examined me very quickly and I was done within 15 minutes of arriving. The nurse/assistant was very friendly as well.
The location was nice, the staff was great, and the provider was very helpful!
I like the staff at this office. They are professional, kind and efficient.
Everyone was pleasantly efficient and cordial. Dr. Fay listens very well and is highly supportive of what you need.
Dr. Reid was very straight forward and professional. She told me exactly what I needed to hear. Even though I was worried about my body, she informed me everything was doing what it was supposed to but when she saw that I was still unconvinced she made a plan and even scheduled me a follow up visit that wasn't 100% necessary for her, but she very obviously wanted to put me at ease.
Dr. Hermann clearly listens to what her patient says. She made me feel heard not only as a patient but as a person. Sometimes doctors tend to over look your concerns if they do not believe they are real, Dr. Hermann listens AND acknowledges these concerns every time. She over all makes me feel confident that I am being heard and treated as the owner of the body we are talking about.
Dr. Schumann, understands my needs , She answers & explains very detailed all my questions, she gives me options. Every time I need to see her she takes me in almost right away. I am very satisfied being Dr. Schuman's patient and the office staff are very nice and helpful, they respond to all my emails & calls in a timely matter :)
Obstetrical Appointment (routine)
It was a quick and efficient appointment. The room was quiet and inviting and Dr. Hermann was wonderful.
Waiting period too long. Front staff rude and less professional. Lady at the door very nice. Lady that did the appointment didn't seem sure of herself or what she was saying. First time I ever felt this way. Maybe older people fall short of their radar and older people are less appreciated. Sorry that's just how I was made to feel.
I felt like each one of my concerns were addressed with attention and concern.
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