Ladies up front are always sweet and never rush me
I love that everyone will remember you and you're not treated like "just another patient"
Love Dr. Fay. she is informative and always shows up 100% engaged with you....not rushed....not frazzled.
All staff was professional and courteous. Dr Reid has provided excellent care for my many years as her patient.
Dr. Hermann always takes time to ask me about how my life is going. She is polite and personable and makes getting annual exams easier.
I had an issue, it was address and steps are being made towards resolution. That's all anyone can ask.
Dr. Fay is the best! She is very knowledgeable, caring and personable!
Great experience year after year. Very thoughtful and attentive.
Dr Irwin was easy to talk with and doing her exam.
I love that Dr.Irwin talks and listens about my concerns. She is efficient to offer solutions for my issues. She reassures me when I get anxious about procedures.
Personnel were all polite and friendly. Dr. Hermann seemed to understand my problem. I feel very confident in her.
Dr. Irwin took her time explaining all my options.
I felt that Dr. Hermann listened to my concerns and genuinely cared about my health
Quick in and out.
Dr Schumann is a good listener , evaluates and offers possible solutions or courses of treatment.
[The patient chose not to leave a comment.]
Felt comfortable; procedure explained well.
Dr. Reid thoroughly explained the use of hormones.
Dr. Schumann is very thorough. I feel as if she genuinely cares about my concerns and doesn't rush to just get me out of there.
I have had the same surgery twice and still might need a little repair again for the same thing.
Even though I am already a patient, this was my first time to see Dr. Brittany Schumann. I am very pleased with her care and interest in me as a new patient for her. I think that she is a very good doctor.
Dr. Fay always listens to everything I have to say and never dismisses me; everything I tell her is of value. I appreciate not being rushed, talked down to, or not believed. She always gives detailed explanation of what she is doing and why, and explains what findings means and why certain treatments are given. She is also always personable and warm, and always remembers me, and is always interested in my overall health and experiences with other doctors as well. When she is explaining that something worrisome is normal, she tells me that "it's not in your head," the things really are happening, but that it is still nothing to worry about. Those words make me want to cry; just because there is nothing concerning doesn't mean that it's not real or shouldn't be brought up or checked on. She always, always believes me and never dismisses me, and that is why I will always, always return to Dr. Fay. The staff is also warm and efficient, never judging me or rushing me. They are truly professional as well as personable.
[Highly satisfied because of] professionalism of Dr. Faye, her honest interest in patient, good bedside manner
Exam was quick, good information from doctor and nurse Myra is great.
Dr. Hermann is the best! She actually listens to you and cares about your well being.
Very comfortable and informative appointment
I've gone to Dr. Reid for over 15 years. The entire staff and Dr. Reid are super friendly and they are very efficient and get you and out as quickly as possible.
Everything that Dr. Irwin had corrected with the operation seemed to be working the way she had planned. It gave me a quality of life that I had completely lost. I cannot thank her enough for her professionalism , knowledge, and expertise. I am so grateful to have had her as my physician.
I feel like I was supplied with a lot of written and taped explanations instead of being able to have that conversation with the doctor. I left confused about why I needed or whether I had to have a procedure. The nurse/ assistant I questioned about it seemed upset that I wasn't just doing what they said. I left not knowing for sure how we will proceed with my issue.
Dr. Fay is professional and knowledgeable about my specific concern. She cares about me as a person because she asks about other issues that might have been a concern. She gives excellent suggestions for other areas that I need to take care of.
Great customer service, very friendly and helpful.
Dr Schumann is great and has a wonderful staff!
Everyone there has always been kind . I love the environment and the staff . Of course Dr.Irwin is awesome!!
Dr. Reid is thoughtful and easy to talk to.
Very caring from start to finish
Good listener and attentive to my concerns
Dr Irwin carefully removed & replaced Pessery without pain & bleeding. She took time & explained treatment plan.
She seemed very knowledgeable and professional
Dr. Hermann is always super nice, welcoming and understanding! She remembers things we talked about and takes my worries seriously. I will miss her a lot, whenever we move away from her. She has been the best gynecologist I've ever been to
Service was quick and wait time was short
Doctor Reid is always on time and takes the time to listen to what I want to ask.
Listened well to my health concern and gave me several options.
Wait time was very short. All staff is very friendly & kind. Dr. Is very thorough & explains everything & listens & answers all questions.
She took the time to visit with me with my concerns
Always quick and easy. I don't ever wait very long, and Dr. Blaue always explains everything to me thoroughly.
Dr. Fay always checks in with me to see how I'm doing and is always eager to answer any questions I may have
Dr. Irwin is amazing. She listens and I honestly believe she cares deeply for her patients.
Dr. Reid was very knowledgeable and answered all my questions and concerns that I had.
Dr. Reid is professional, and easy to talk to. I enjoy our yearly visits.
I love Dr. Fay, I've never felt so comfortable with a doctor & her staff is always pleasant.
the doctor asked the right questions, listened to all I had to say and even answer questions I had on my own and made recommendations.
I didn't feel rushed through my appointment. There were several items that needed discussion, I felt she took the time to listen and give her opinions about them. She wasn't pushy and listened to what I wanted to investigate before starting on meds I wasn't ready to start.
Bedside manner was horrible. I felt invalidated and talked down to about my concerns about my body.
The staff was friendly and I was seen in a timely manner.
On time appointment didn't have to wait long
Staff were very friendly and Dr. Lauren Hermann very professional
I received exactly what I requested with plenty of information to feel confident.
Dr. Fay is amazing. Couldn't have asked for a more supportive doctor during my pregnancy journey.
The staff was very helpful and friendly. The nurse who saw me before I saw Dr. Hermann was exceptional. Dr. Hermann was very friendly and knowledgeable. She did a thorough examination and answered my questions.
I was very nervous about my procedure and Dr. Herman answered all my questions and made me more confident about this procedure.
I've been with Dr. Reid for several years already. I highly recommend her.
My issues are address, resolved with expertise and professionalism.
Kind and interested in my health
Needed a fast appt for a problem I was having and scheduling made it happen. All the staff were very nice and thorough. Dr. Reid was fabulous!
Dr. Fay is always kind, quick yet thorough, and helpful
All of my concerns were addressed.
Dr. Fay was extremely welcoming and thorough. She answered all of my questions and made me feel comfortable and knowledgeable about my first-time pregnancy.
This is my 1st pregnancy I didn't get any information on what is to be expected. I was told to write down my questions for the next visit. They didn't care one bit or compassionate. This was to be a pleasant experience and it was not. The ladies kept telling me how much it was all going to cost over and over again. They stressed me out. I am changing doctors because they are not caring one bit.
Dr. Schumann takes the time to listen to questions, comments and concerns, then addresses each without making you feel rushed or that you are wasting time. It is refreshing to feel like you are a person and not a number.
Thorough, Answered questions.
She was very caring and concerned if I had any other issues that I was concerned about! Extra interested in all that was going on in my life.
Staff friendliness and Dr. Irwin's care and information is always clear and understandable.
Dr. Reid went over my results and I understood everything she said. She took the time to explain everything very well.
Very friendly and personable staff!
[Satisfied because...] Education regarding HRT....Education regarding current IUD.. Reason for removal of IUD. Very friendly staff.
My biggest problem with this doctor is that he only gives you as much information as you ask for. If you don't think to ask, you miss out on the information. I had this issue with him with my last pregnancy also. With my last pregnancy I had an acute issue and had to see another doctor (Dr. Fay) because he didn't have any appointments open. She was wonderful and gave me so much information on what was going on with my body and answered questions I didn't even know to ask, being a first time mom. At my most recent appointment I asked for pre-surgery instructions for my c-section and was told a rough window of when to stop eating and when to show up but that "the hospital would call me and give me instructions". The hospital did not call. When I called the hospital they said that they don't call the patients and my doctor should have given me the instructions. Now it is Sunday, my surgery is tomorrow, and all I have is the half explained instructions from my doctor. I fear that I wouldn't have even gotten those if I hadn't asked. I work in Healthcare and have a high level of health literacy compared to a regular patient so this makes me worried for other patients who might not have known to ask. I think this doctor could work on communicating better with patients and guiding the conversation himself instead of depending on the patient to guide the conversation. We only get maybe 5 minutes of face time with him during the OB follow up visits and its hard to remember everything you wanted to ask if you didn't write it down, especially when you feel pressed for time.
I trust Dr. Irwin's opinions. She takes time to listen to your concerns, and answers my questions.
Dr. Hermann was excellent. She was attentive, knowledgeable and informative. I was very comfortable with her and her professionalism.
Dr. Reid explained the procedure very well and made me fell comfortable.
Dr. Irwin is very nice & explained everything.
Beth Reid, is fabulous, professional and gets to the heart of the issue. ! Love her!
Dr. Reid took the time to listen to my issue and give me all the information I needed to make a decision how to proceed.
Knows her stuff. Very personable. Love Dr. Irwin.
I waited for one hour in exam room to see Dr. Irwin.
The wait was not too long and Dr. Reid took her time answering my questions and explaining things to me.
Good visit. I appreciate the time Dr. Reid spent with me; not hurried.
She listens to all of my questions and is very thorough with her explanations. The front office staff are always friendly.
Very professional. And Dr. Reid was very caring and listened to me.
Staff was friendly and the doctor gave me her full attention.
I was satisfied with the procedures that were done & the information I was given from Dr. Reid.
Dr. Hermann took her time to talk to me about fertility options. She asked a lot of questions and was very kind and thorough. She didn't rush me. She is doing everything she can to help my fiancé and I get pregnant.
Dr. Schumann and her staff are professional, courteous, and informative. They have wonderful bedside manner and are kind and welcoming to patients!
I didn't wait long and the appointment was short and concise. The doctor answered all my questions
I was satisfied with my visit, Dr. Schumann answered all of my questions very thoroughly.
My visits with Dr. Irwin are always great!
The office staff as well as Dr. Blaue were very friendly. The office is very efficient and I felt like I was there the minimum amount of time yet never felt rushed or unimportant!
Hopeful this device will work for me.
Dr. Fay was efficient thorough and kind.
Hopeful this device will work for me.
There was no nice greeting when you enter the lobby. Just someone stopping you with questions about Covid. Then telling me that I had to check in on my phone. I'm 65! What?
My doctor was wonderful, but the front desk staff were overall unprofessional and disorganized. Also, patients in rooms can hear conversations taking place outside.
COVID precautions held at door. Staff always friendly and helpful. Doctor Irwin is very knowledgeable and helpful with explanations. I never feel rushed.
Dr. Erwin has made me feel very satisfied in my appointments with her. She's very thorough in her line of questions and concerns about my medical problem. She allows me options with her input of diagnosis. I appreciate the fact she shows professional kindness.
Very efficient and exam was easy.
Quick, easy, was able to answer all questions.
Dr. Irwin is an excellent physician. Her staff is friendly and I enjoy going there.
Dr. Reid is very personable and informative. She always makes sure to ask me if I have any other concerns unrelated to the purpose of my visit.
The staff and Dr. Irwin are caring and compassionate.
Dr. Irwin takes her time and listens to my concerns. Doesn't rush me.
Dr. Fay was extremely nice, patient was able to clearly explain the issues and daily routine to the elderly patient.
Dr. Schumann has a wonderful bedside manner and she was very kind, polite and reassuring.
Dr. Fay is prompt and professional. I enjoy my appointments with her!
Dr. Hermann is AMAZING!!!! However, the wait times are way too long. My appt for just a simple follow up was at 8:30, I wasn't able to see the dr for almost an hour! I definitely wasn't expecting it to take like an hour & a half, so ended up having to txt my boss and tell her that I would be late. I absolutely love Dr. Hermann, she's just a very busy lady! Haha everyone wants her. I have considered switching to a closer facility with easier scheduling & openings, but I can't justify losing her!
Dr. Fay always takes her time with me and answers all of my questions. She is incredibly informative and so sweet!
Everyone was friendly and made me feel welcome and safe. Dr. Reid addressed my concerns and made me feel comfortable with a plan of action and next steps.
My doctor is very friendly, reassuring, I've read reviews saying he's too hasty but I like that he doesn't just linger. He's quick to respond to any questions and it makes the visits very easy.
Dr. Faye took the time to explain things using pictures. She also gave me choices and the information about each.
She takes time to answer questions.
Very professional and knowledgeable. Always a pleasure to have an appointment with Dr. Irwin and her staff.
The nurse assistant was very nice and patient. The physician was very professional
The doctor and the staff were very friendly and I was checked in really fast
Dr Hermann took time to listen to what has been going on with me and doesn't just want to give me a bandaid she actually wants to find out what's wrong and help stop the pain.
I didn't have to wait long in the office before getting seen and she listened to my concerns.
Mr. Blaue was quick and efficient.
Dr. Schumann explained to me what she was going to do and why. She was patient and clear with her explanations. I did not feel rushed as we had our conversation.
Dr. Brittany Schumann was very personable, understanding of my concerns, and very non-judgmental. I would highly recommend her to Anyone!
Dr. Shumann supplied me with the best care possible and gave me affordable options. I like that they think about what insurance you have and already know the type of coverage for any treatment options. That is awesome.
I'm always thoroughly impressed with Dr. Schumann. She always takes the time to listen to my concerns and never makes me feel belittled. No question that I ask is ever treated as "silly" and is always taken seriously.
For once the Doctor took time with me and discussed my issues fully. However the nurse asked me if it was my first visit! I have been several times, including testing!! She had no clue why I was there.
All the staff are kind & friendly. Dr. Irwin was highly recommended & I've not been disappointed. My visits are always pleasant.
Quick. Efficient. Like the doctor. Good service.
I was very satisfied with the doctor but the MA and front staff especially the check in lady, lacks customer service. As a professional business assistant to a doctors office. It's sad that your practice lacks what is most important, Patient care, In all aspects. As a patient, from the time you walk in until you leave you should feel welcomed. No greetings from the time I walked in to the time I walked out. No, Hello how are you ? As a long time patient since Dr Jacobson. I'm very disappointed with the way this practice has gone down. It's truly very sad.
The lady doing the lab draws was incredibly rude and the assistance were not happy/talkative/informative. The Dr was NOT thorough at all. To do a NEW patient annual pap exam in under a minute is absolutely horrible. As well as the fact that I had to ask if everything looked ok or any issues. It was the worst patient experience I've ever had.
Dr. Irwin always helps me with my weight loss. Helps with what I should eat and what I shouldn't. Her suggestions are always helpful.
[Highly satisfied?] Yes, my 40 min drive to the office is well worth the awesome service I receive at each of my appointments.
Dr. Hermann is always extremely kind & helpful during our appointments. These appointments have always been something I dread & she makes me feel extremely comfortable & talks through everything while teaching me as well.
The office ran like a well-oiled machine. Everyone knew their job and I felt like I was in good hands.
This is my first pregnancy and the staff and doctor are so helpful and kind!
Dr. Hermann is great at listening and putting together symptoms to draw a conclusion and diagnosis. She is very caring.
Clean, quick and friendly environment.
Dr.Reid is very competent as well as kind. She takes the time to get to know you and listens to your concerns. Highly recommend.
Polite and professional staff
Dr. Irwin was thorough in her examination and she listens and responds to all of my questions and concerns. Dr. Irwin cares deeply about my personal wellbeing.
Good reception and easy checkin. Dr Blaue is very good, he asks you if you have concerns and answers any questions/concerns, makes you as comfortable as possible. Checkout had my paperwork ready and had already faxed my mammogram to ARA. Great team!
She was very detailed in explaining things to me, very friendly I felt comfortable asking important questions.
I called 2 days prior to confirm my daughter's appt, took time off work & drove from Austin to New Braunfels only to be told my daughter would need an ID in order to be seen even though she had been seen twice before without one & I was never told that when I called to confirm, so she was rescheduled. 4 days prior to the appt I called to confirm time & specifically stated the reason for this visit & was told Yes it was time to replace birth control. Again drove from Austin to New Braunfels, Upon arriving my daughter was told No it was Not time to replace & to return in 1 yr. Needless to say I was thoroughly disappointed once again & My Daughter Will Not Be Returning.!
The staff were organized and friendly.
I had a lot of questions for Dr. Irwin regarding a pending non-gynecological surgery. She answered all my questions and made me feel very comfortable that previous gynecological surgery would not be a hinderance to pending colorectal surgery. She assured me that the previous surgery would like complicate the pending surgery. She gave me peace of mind.
She's listened to all of my questions and answered them.
The doctor I was originally supposed to see was on call with the hospital and got called away. So, that put my appointment behind, which is no big deal. Dr. Teresa Irwin, who had been my gynecologist for 17 years, stepped in to help. She is absolutely fantastic! She has ALWAYS been there for me, through thick and thin. She has always been proactive and has taken excellent care of me all these years. It is always a true pleasure to get to see her. In addition to being one of the best doctors around, she is also incredibly kind and sweet. She truly is a one of a kind, amazing person with such a beautiful heart and soul. I am so lucky to have had her all these years.
Everyone was nice and friendly. Concerns were discussed professionally.
I love talking to Dr. Irwin, I really feel like she cares about all your concerns and wants to help you feel your best. She has been my doctor for a few years and I wouldn't trade her for anything. Superb physician and very thorough.
Very friendly & environment & really liked Dr. Fay.
I came to my appointment 10 minutes early to fill out paperwork, and most of the paperwork contained the same information I filled out last year, like the number of sexual partners I've had over the years or the age of my first menstruation. Why am I wasting time in a waiting room with other women to give you the same information from last year? I also don't know why you continue to ask how many sexual partners I've had over the years. Is this to shame me?
I love Dr. Herman. She always makes me feel comfortable about an experience that can be quite awkward. She never makes me feel rushes and unimportant.
Yes, always very satisfied with my experience at this office and specifically with Dr. Hermann.
She was quick and to the point but did not rush me as I was elaborating.
Dr. Schumann has only seen me a handful of times over the last few years and she is always kind, compassionate, & attentive. I am always so impressed with her level of care & her ability to remember specific details from nearly a year ago or more. She always makes me feel comfortable and like I'm getting the best care possible, even with unfortunate circumstances.
Comfortable atmosphere. Everything was explained in details beforehand and during the procedure. Additional information and tips were shared.
Dr. Hermann and her nurse were attentive and through. Dr. Hermann answered my questions and talked to me about my concerns. Dr. Hermann showed empathy and compassion and treats me with respect when listening. I trust her opinion and advice.
Dr. Reid explained the procedure well. Little discomfort. Quick and efficient. Called in a timely manner for next step. I am very comfortable with Dr. Reid's level of care and expertise.
Dr. Reid is professional and explains what she's doing or thinking about in detail.
Beautiful office, always a pleasant visit with Dr. Fay.
Dr. Irwin is thoughtful & kind in a delicate situation. She is helpful with the uncomfortable pain & situation. She is also good to explain & answer questions.
Dr. Schumann has always made me feel comfortable since my first pregnancy appointment. She's an amazing doctor.
All physicians and staff are friendly and knowledgeable.
Professional & polite staff, cleanliness of the facility.
Everyone is always so nice and COVID protocol was followed.
Yes. I wouldn't have let any other doctor do this procedure.
Dr. Irwin is such a pleasure to have her attend to my needs. She is sweet, doesn't rush me and listens.
There was no wait time from the time I arrived to the time I met with the doctor. It is wonderful and comforting to know there is a 'Women's Clinic' for women's needs in the New Braunfels area. The staff is fantastic!
A short wait nurse and doctor both listened to my questions and answered them.
Everyone was so kind the day I went in. Wanted to change my appointment and was worked in with out much of a wait time. Appreciated all the young ladies that work there. Thank you.
Outcome of ultra sound explained with accompanying diagram.
The office is clean and attractive and has enough staff to accommodate your needs. Dr. Irwin is professional and is inquisitive about the interests of her patients which is refreshing these days when so many professional health care facilities have a reputation of herding people in and out like cattle.
She discussed women's hormone supplements with me thoroughly before changing my prescription.
Dr. Schumann is a no-nonsense doctor that explains procedures and expectations clearly. She answered all of my questions thoroughly and helped me understand all aspects of the procedure.
I was very satisfied, as I have been for all of the period of treatment that I have had with Dr. Irwin. She is exceptionally careful, knowledgeable and concerned for the patient's wellbeing.
Dr. Blaue was very knowledgeable with the entire procedure and he made me feel very comfortable in a situation I feel very uncomfortable having to do.
I am always highly satisfied because Dr. Hermann always takes her time in talking with me. She genuinely cares. She's never in a rush, at least she never seems like it. She's kind and personable.
Dr. Irwin explains in terms I can understand and if she uses terms I don't understand, she gives great explanations.
Dr. Fay takes the time to listen to my concerns. She doesn't make me feel rushed. She explains things in a way I can understand and makes it easy to ask questions. She makes things not at all awkward because she is so easy to talk to and also because she is gentle and calming.
Such a wonderful doctor. Very personal and caring. I highly recommend Dr Irwin and Caring Center for Women
I love Dr Fay. She has the best bedside manner and is excellent at answering all my questions concisely and thoroughly.
Dr. Reid has been my doctor for 4 years now. I'm on pregnancy #2 and can't say enough good things about her. I feel absolutely comfortable every time I go in. I have always been treated great and any questions or concerns that I've ever had, she has always taken the time with me. Love this doctor and clinic! The staff is great and everyone treats patients with the upmost service.
Dr. Reid is a wonderful, intelligent, caring doctor who is always very friendly. She has taken great care of me in the past and continues to provide the same amazing care now. She is the best!
Dr. Schumann was very thorough in describing to me the available options for my hot flashes. I was concerned about whatever I put in my body being as natural as possible. She assured me of the options and what were most likely the best for my concerns. I felt very well taken care of.
Teresa really listens and explains things. She expresses real concern for patients.
Dr. Irwin is wonderful.
Dr Schumann listened to my concerns and took me seriously. It's so easy to feel dismissed but she made sure to address everything
Everyone is friendly and Dr. Reid is awesome!
Dr. Reid takes her time to let you know her thoughts and to answer any questions or concerns. She is a knowledgeable doctor and I trust her with my pregnancies.
Dr. Hermann genuinely cares about what she does and who she works with. This comes through in her demeanor and ability to listen.
Dr. Reid took the time to listen and come up with a plan.
Everyone is so nice and welcoming. Dr. Blaue is amazing. He is very detailed and makes the experience comfortable and less intimidating.
Dr. Reid took the time to listen to my individual issues. She was thorough and did not rush the appointment. She truly took the time to explain her treatment plan and why she felt it would help me to feel better. Overall, I am very happy with this office visit.
Always good to see Dr. Irwin.
Dr. Reid is the most caring and compassionate physician I've ever had, while also being extremely professional. She discovered a medical issue which had great repercussions. I was able to have two healthy high risk pregnancies under her care. I can't thank her enough for what she's done for our family, and I can't say enough good things about this incredible physician.
During my many moves and having to re-establish with a new gyn, NEVER have I had a doctor like Dr. Irwin! She is simply amazing; her knowledge and confidence as a doctor and skills as a surgeon set her far above and apart from most in her field! The added benefit of her amazing, bubbly personality is only a bonus; she makes me feel confident in our choices about my overall health and there isn't an area I feel uncomfortable about discussing with her. Her clinic is amazingly clean and comfortable and the staff is very accommodating and efficient with all her patients.
The wait time was much shorter than I have experienced before.
Dr. Hermann is the most thorough and respectful doctor I have ever had who is truly interested in the wellbeing of her patients.
Cleanliness of the office, the staff were very diligent in keeping patients separated from each other.
Dr. Fay and her staff are amazing!!! She takes her time and explains everything to you.
Dr. Schumann took time with me and listened.
Everything went very well during my appointment.
Dr. Irwin is the most cautious, caring, and clinically astute physician I have encountered in my 54 years of gynecologist-necessary visits.
All the staff are friendly and professional. Office location is convenient with a pleasant atmosphere. Dr. Blaue is professional and efficient but takes time to answer all questions.
I moved into the area and needed to see an OBGYN because I'm currently pregnant. I made the initial appointment 3 weeks in advance and was instructed to drop off new patient paperwork prior to my visit. I dropped it off about a week and a half later. Included in the paperwork was an authorization for my previous doctor to release my medical records. On the morning of the appointment, I got a call from the doctor's nurse informing me that they haven't received the paperwork. She said she would call them before my appointment to get the records. When I arrive to my appointment, I'm told I might not be able to be seen because my records hadn't been received. The front desk person tried to make it seem like it was my responsibility to do this, even though I had provided them an authorization to do this before my appointment. I was somewhat disappointed with this experience.
They were caring and took their time.
[Highly satisfied?] Yes, very detailed.
Dr. Fay is an extremely knowledgeable physician who also listens to your concerns. She's easy to talk to and makes you feel comfortable. No question is a stupid question.
She seems to be interested in you a a person not just as a patient. Tells you what she is going to do and what she is doing. Stayed with me a few minutes to be sure I felt ok to leave.
I had a very bad experience where I used to go. I'm thankful God let me to Dr. Irwin.
Dr. Irwin is very professional and thorough. I feel very comfortable with her at all times.
The staff front office staff were very kind and helpful. The nurses were patient and understanding. Everyone was such a delight!
I got all my questions answered and more.
Not new to CCW but new to Dr. Fay...really liked her & her nurse (been with Irwin over 12 yrs it's hard to find a Doctor that cares, knows you and truly wants you to feel good!). Both very sweet, listened and answered questions and I didn't feel rushed. Hoping to build the same kind of relationship with Dr. Fay
Was made to feel very relaxed and comfortable and very clean facility!
Able to communicate concerns.
The wait was short and I appreciated the efficiency of the appointment.
Dr. Reid takes the time to explain the procedures in detail as well as the potential issues associated with the procedure.
Everything always seems to run smoothly. I never have a long wait which is nice. I see Dr. Blaue and always have a pleasant and quick visit.
Everyone was friendly, the paperwork offered transgender as an option, and the nurses and Dr. Fay were affirming of my gender identity.
Dr. was very personable, but seemed in a hurry. Very little examination and left quickly without little comment. Didn't say "looks good" or anything about his observation via limited exam. It all happened so fast, I couldn't even think to ask questions. I had no issues or serious questions, but at my age, I expect the Dr. to say, "looks good," or comment about natural occurring issues with a woman my age. I'll be more prepared for next visit.
Answered all questions, friendly, and provided COVID-19 guidelines.
Precautions were taken when I entered the building.
Dr. Hermann is always so personable and she genuinely cares about her clients. She is concerned about a persons overall well-being.
Dr. Irwin is a great doctor and the surgery she performed on me really changed the quality of life for me.
Fast service and very nice staff.
It is not an easy thing to go to the gynecologist. Dr. Irwin makes you feel comfortable and safe. She is approachable and easy to talk to. I am so glad to have found her.
I was called to the examination room within 15 minutes of arrival. Once I was assisted to the exam table, the procedure was completed within a minute or two. I was in and out of the office in less than 30 minutes.
Doctor took time to talk to me and showed they cared.
Because I had a concern about a prior surgery that I wanted to address during visit and the response was not satisfactory.
Dr. Fay was right on time. She must have reviewed my chart before the call because she knew what the call was concerning immediately. She explained everything very thoroughly and is very personable and easy to talk with.
Dr. Reid is so easy to talk to--she makes the dreaded well woman exam halfway comfortable.
I am 19 and it was my first time going to the gynecologist. I had to get a pelvic exam and was told I would be explained everything and walked through the process, but I was not. It was painful, no part of the process was explained, and things happened without warning. I wish I was given more explanation and had been walked through the process.
The nurses and staff were professional and prompt as well as kind and helpful.
I trust Dr. Fay completely. She always informs me with what she's doing and what I will feel before I feel it.
Dr. Faye is easy to talk to and I feel like she really listens.
Staff is courteous. Dr. Erwin answers to questions. She asks questions. I feel at ease and I had no trouble getting over my surgery.
Dr. Fay was friendly and helpful.
Dr. Blaue is very educated as well as looks at the best interest of the patient. He has great bedside manners and is very understanding.
Brittney is a great doctor very caring and thorough.
Very caring and nice staff. Not much of a wait, maybe less than 15 minutes.
Very little wait time, in and out.
The staff did great with COVID policies. They did not seem stressed with the situation. Dr. Fay is ALWAYS fantastic,.
Dr. Reid is thorough and always takes time to answer any questions I have.
Dr. Fay is great. Always answers all my questions and is very thorough. I always leave with a good understanding of her explanations.
I love Dr. Fay. She always listens to your concerns and is very attentive.
Dr. Hermann is always attentive, caring and honest.
Dr. Fay always takes her time with my appointments. She is sincere and listens to every question and concern I have.
Dr. Hermann is always direct and friendly. She provides information needed and you can tell she truly cares.
Time spent with Doctor was not rushed.
Dr. Reid is so friendly and welcoming. The office staff is clear on steps to take when arriving during this strange COVID time.
On time, no waiting & enjoyed visiting a friend.
Dr. Blaue is so nice and makes you feel important and heard. He has never once made me uncomfortable or feel like a number. An excellent doctor in every way.
Dr. Fay is very professional and nice. She took care of what I was there for and I was out quickly.
I appreciated how Dr. Reid spent time with me. I like her bedside manner, a lot.
Very friendly and knowledgeable staff.
It was nice not to leave home. Dr. Fay is always helpful in answering my questions and getting me what I need. This is a nice method if not needing to be seen in person.
Dr. Fay addressed the condition I was experiencing professionally, with a minimum of physical discomfort, an informative explanation and a logical plan for further investigation.
Dr. Reid is one that gives words of wisdom.
Thorough check-up. Physician interested in assessing personal health and making suggestions for medication changes to suit individual situation. All questions were answered. Good listener.
Long wait in exam room for doctor...over 30 minutes. Nurse that took vitals, etc. - no personalty. Very routine and cold.
This was my first visit with Dr. Kari Fay. I was seen to confirm my pregnancy. My ultrasound did not look as expected. So as you can imagine I had several questions and was also very concerned she answered all my questions and also helped me feel some ease. I never felt like she was trying to rush out of there. She was caring and informative.
I trust and value Dr. Irwin's knowledge and expertise.
Procedure was very quick and the doctor had very good bedside manners.
Professional staff. Feel like concerns are heard and addressed.
I was very pleased with Dr. Hermann, she addressed all my concerns and explained all my questions. Dr. Hermann was very easy to talked to, listen to all my concerns. I left the office well informed.
Very short waiting time for appointment. Everyone was so friendly and helpful.
Staff was very personable. There was not a long wait time. Dr. Reid has been my gynecologist for the past 15 years or so. I think she's an intelligent, knowledgeable and excellent physician.
This was my first appointment with Dr. Fay. Her interest in my wellbeing was evident.
Dr. Fay has been wonderful since day one! She took care of me in a way that felt so welcoming and warm while pregnant with my twins. Dr. Fay educated me on the benefits of an IUD after delivering my twins.
Normally short wait time. Was my 6 week post partum visit and I also had a pap smear and it went very quickly.
Great staff. Clean facility.
Dr. Irwin is the best. She explains everything and is very careful and thorough. Explains to my daughter what is going on. Questions me about issues involved.
Timely, kind, professional.
Friendly and helpful staff, didn't have to wait long and Dr. Reid was wonderful.
Dr. Fay is straight forward, to the point, and do not sugar coat anything. She'll listen, tell you what's happening to your body, give you statistics, and tell you EXACTLY what you need to do. She's professional, detail oriented and she don't play around with your health.
Excellent staff, welcoming and efficient. Dr. Irwin is a fabulous doctor. Awesome bedside manner. She takes care of health issues precisely and cares for her patients. This is extremely comforting when dealing in her type of practice. Dr. Teresa Irwin is the best. So thankful for her expertise and knowledge.
I followed provider instructions and was rudely pushed out of appointment for not complying with labs despite being told something different.
Very quick and efficient check-in.....saw the doctor early, and was leaving at the time that was my original appointment time!
Dr. Fay is the best.
My doctor didn't keep me waiting and completed my appointment quickly and efficiently. And friendly. She is wonderful.
Dr. Reid is great, she listens to my concerns and provides great feedback and answers. The staff here is also friendly.
Dr. Fay is compassionate, well-informed, and the exam was sooooo much better than I had anticipated!
Dr. Fay has a wonderful bedside manner and a gentle touch with procedures!
Dr. Hermann and the staff are wonderful. The office always looks so clean and welcoming.
Dr. Fay has seen me through two pregnancies and births and every moment has been great. She always looks out for me and does what's best for my family. Clearly puts patients first!
Very professional, very COVID ready and the staff is always friendly.
She is a very nice person and great doctor.
Flawless experience - EXTREMELY friendly staff, the facility was impeccable, the doctor listened, gave awesome feedback and went above and beyond my expectations.
Dr. Fay really listens and answers our questions.
Stiches removed, no problem.
My OB is competent and great at educating me as the patient.
Everyone has been very professional and thorough. Dr. Irwin is one of the best doctors I have ever experienced. She has my complete trust and confidence in her knowledge and expertise.
Quick check in, proper distancing in waiting room, time with doctor.
Doctor was very thorough and patient. Doctor very friendly.
Dr. Hermann explains everything and is open to lots of questions. Not hurried and I feel my needs were addressed.
Doctor was straightforward.
They are punctual. Dr. Irwin is very personable and seems to be very competent.
My questions and concerns were addressed promptly and kindly.
The staff and physician were pleasant. Dr. Irwin answered all of my questions.
Friendly knowledgeable staff, taking caution to screen patients for signs and symptoms of COVID-19 and disinfecting areas patients have been. Dr. Hermann takes the time to listen and ask questions about any concerns the patient may have. Dr. Hermann takes the time to get to know her patients and what new life events they have experienced between visits. Dr. Hermann genuinely cares about her patient's health and it is apparent in her time with patients. Definitely recommend Dr. Hermann and have both of my daughters seen by her as well.
Prompt appt thorough discussion and felt heard
I got in and out in less than 30 minutes, with pandemic going on I appreciate this because I don't like spending long periods in doctors' offices.
Dr. Schumann always takes the time to answer all my questions, never makes me feel rushed and is extremely thorough in her explanations. She is always kind and goes out her way to alleviate any worry or concern that may arise.
Dr. Reid was personable. She patiently listened and answered all my questions.
I got to my appointment early and was promptly taken to my room. Dr. Blaue came in very soon after. I appreciated him looking over my paperwork and that he asked me about my previous appointment with him. This was my first ever pap smear and Dr. Blaue made me feel very comfortable. He examined me very quickly and I was done within 15 minutes of arriving. The nurse/assistant was very friendly as well.
Dr. Fay is thorough and genuine, she's really great!
The location was nice, the staff was great, and the provider was very helpful!
I like the staff at this office. They are professional, kind and efficient.
Everyone was pleasantly efficient and cordial. Dr. Fay listens very well and is highly supportive of what you need.
Dr. Reid was very straight forward and professional. She told me exactly what I needed to hear. Even though I was worried about my body, she informed me everything was doing what it was supposed to but when she saw that I was still unconvinced she made a plan and even scheduled me a follow up visit that wasn't 100% necessary for her, but she very obviously wanted to put me at ease.
Dr. Hermann clearly listens to what her patient says. She made me feel heard not only as a patient but as a person. Sometimes doctors tend to over look your concerns if they do not believe they are real, Dr. Hermann listens AND acknowledges these concerns every time. She over all makes me feel confident that I am being heard and treated as the owner of the body we are talking about.
Dr. Schumann, understands my needs , She answers & explains very detailed all my questions, she gives me options. Every time I need to see her she takes me in almost right away. I am very satisfied being Dr. Schuman's patient and the office staff are very nice and helpful, they respond to all my emails & calls in a timely matter :)
It was a quick and efficient appointment. The room was quiet and inviting and Dr. Hermann was wonderful.
Dr. Fay is great! Always spends her time with you.
Waiting period too long. Front staff rude and less professional. Lady at the door very nice. Lady that did the appointment didn't seem sure of herself or what she was saying. First time I ever felt this way. Maybe older people fall short of their radar and older people are less appreciated. Sorry that's just how I was made to feel.
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