Knowledgeable. Explained everything in advance. I felt very comfortable going into the surgery. [Single best thing is...] The final appearance.
Both with the experience and the results. The team was professional and caring. Dr. Rao is excellent. The results have been great. [Single best thing is...] how normal I look
Dr. Rao is very experienced. He takes all the time for you that is needed and he is a real perfectionist which in this job is extremely important. He did a tremendous job! I never imagined my breasts could look to good and so real after a reconstruction. They look very similar and you can hardly see the incision scars.
Practice was very supportive and I had no problems or complications with expanders during chemo or with later exchange surgery. Dr Rao is very knowledgeable and competent. Feeling more normal after reconstruction surgery was complete
Implants are comfortable; surgeon has excellent patient communication skills. Surgeon is technically excellent New implants appear to be stable and are not slipping
They showed professionalism and they were patient with me. It was perfect.
I got the results I was hoping for. It's tremendously satisfying to hope and wish for something for your whole life and finally be able to have someone deliver it to you. The personnel at CPS was very helpful and communicative. When my process began, Dr. Rao's patient coordinator was preparing to leave but set me up well with her replacement. Each visit was quick and informative. On the day of surgery, I felt like I was in good hands. Even though Dr. Rao isn't the most talkative person, I was comfortable.
Dr. Rao took the time to explain every aspect of the procedure I needed. The physical results were exactly as promised and desired. [Single best thing is...] Patient care and comfort from the entire staff
The initial phone call was a good experience; the patient coordinator was interested in my questions and concerns. When I came in for the consultation, Dr. Rao answered all of my questions and gave me a thorough explanation of the procedure and recovery. The patient coordinator, Laramie, was very helpful in scheduling my procedure. I was given multiple dates for availability; we did schedule a date but Laramie was very flexible and encouraged me to e-mail her if that date did not mesh with my work schedule.
The surgeon. He was thorough, friendly, professional and non-judgmental.
Dr. Rao was informative and friendly. He answered every question I had and was able to give different options for me to choose. Each choice was based on how long the scar would be. He also went over pros and cons to the surgery and the recover time.
I didnt think that revision breast augmentation would cost more than the original procedure.
It is helped my self esteem and helped me to feel better about my overall appearance. Surgeon was great. Answered all questions and was extremely helpful. Did a wonderful job and was available to answer all questions before, during and after surgery. Staff called several times to check on me and how I was doing. Staff was friendly and helpful at every visit.
Dr Rao was very professional and accommodating. I had a very long recovery bc my stitches opened and needed several revisions. He was great during the whole process. In every way possible! I no longer cringe when I see my body, I can move more freely, but bathing suits and bras without having to special order them and I feel more proportionate.
The staff is amazingly attentive and professional.
Staff was informative and answered every question I had. Dr. Rao was patient and attentive. He answered my questions and explained everything in detail. He give me options and explained them so I could choose what was best for me.
The staff was friendly, open, and excellent to me every step of the way.
Everything went perfectly. From the consultation to the follow up visits, I couldn't be more satisfied. I had all my questioned answered and it was always easy to get hold of someone. The staff is fantastic and has always mad me feel comfortable. And I can't say enough for Dr. Rao's work. He is a fantastic doctor! I have my younger self back!
All results were as expected, the staff and facility was knowledgeable, professional and friendly.