The visit was comprehensive but quick. I didn't have to repeat things to three different people and felt like Dr. Kaplon had internalized my history (even though we only met once, a year ago).
Dr. Kaplon & Dr. Smith were wonderful! Answered all my questions --they were patient and present.
Dr. Kaplon listens. She's compassionate and caring. I always feels she wants the best for me.
The patience and understanding of the staff towards slow minded/thinking people such as myself was gratefully appreciated.
Communication, Professionalism, Friendliness, Taking COVID prevention measures, Response time.
The office staff is so nice & offer any assistance that they can. If you have a question it will be answered before leaving.
Obstetrical Appointment (routine)
Fast, courteous, caring, efficient office and staff/doctors.
Dr. Kaplon was the physician on call when I experienced bleeding and pain 5 weeks into my first pregnancy. She was attentive and saw me quickly in the office where it was determined I was experiencing an ectopic pregnancy. Her attention to detail and quick thinking resulted in a timely emergency surgery. Although this was an incredibly difficult situation, Dr. Kaplon may have saved my life and was incredibly kind when it mattered the most.
Obstetrical Appointment (routine)
An excellent anatomy scan, technician was super friendly. Also, the follow up with Dr. Kaplon was quick and easy, she always thoroughly answers all of my questions and never makes me feel silly for asking questions.
For it being my first time I was a little nervous but everyone was very friendly and I loved everyone there that helped me.
