Dr. Kaplon and her team saw me quickly after a very scary bleeding episode later in pregnancy. They made me feel reassured by thoroughly checking out the issues, but also giving me concrete next steps for management. They were also willing to run some additional tests based on my concerns.
I was a little apprehensive about seeing someone other than Dr. Moore but I was beyond pleased with Dr. Kaplon. She was patient, a good listener and very personable. She took the time to explain complicated things in an easy-to-understand way. I really appreciate that she made the time to address all my concerns; I didn't feel rushed at all.
Dr. Kaplon is wonderful. She always takes times with me and goes over any questions I have during my visit. Never feels rushed.
All staff were very friendly and welcoming. It felt like they knew me and as a new patient that is very comforting.
There was discrepant information between what my patient portal had previously shown and the information the doctor had/shared on file. This was confusing and frustrating - though I realize it was not her fault.
This was my first appointment with Dr. Kaplon. I really appreciated her bedside manner. She was easy to talk to and listened to my concerns. So far she is my favorite OB doctor at the practice.
All questions were answered and Dr. Kaplon reviewed my ultrasound.
I appreciated Dr. Kaplon's bedside manner. She was very easy to talk to and gave thorough answers to my questions. I felt heard and did not feel rushed.
Dr. Kaplon took time to listen and answer all my questions.
Kind and informative staff. Good one on one time with Dr. Kaplon to ask questions.
Dr. Kaplon took over care for my pregnancy in the third trimester. She is kind, professional, and an excellent clinician. She was always prompt with responding to my questions and supported all information with relevant research.
Dr Kaplon was very personable, knowledgable, and made me feel at ease in an uncomfortable environment. Shannon was also excellent throughout the entire visit!
Everyone was nice as always :) I love my doctor!!!
I always feel well cared for by every person in the office, even front desk staff are pleasant and helpful. Also, I appreciate that I am usually seen very promptly with little wait time.
The visit was comprehensive but quick. I didn't have to repeat things to three different people and felt like Dr. Kaplon had internalized my history (even though we only met once, a year ago).
Dr. Kaplon & Dr. Smith were wonderful! Answered all my questions --they were patient and present.
Dr. Kaplon listens. She's compassionate and caring. I always feels she wants the best for me.
The patience and understanding of the staff towards slow minded/thinking people such as myself was gratefully appreciated.
Communication, Professionalism, Friendliness, Taking COVID prevention measures, Response time.
The office staff is so nice & offer any assistance that they can. If you have a question it will be answered before leaving.