The ultrasound tech and Dr. were great. Laura in billing went above and beyond as well
I felt that I finally had someone who was listening and willing to help instead of just blowing me off to get to the next patient as soon as possible.
Everyone involved with the procedure were reassuring and professional.
Dr. Highland did not rush my visit, and he listened to me. Dr. Highland was friendly.
Everyone was so nice and respectful and explained everything before and made sure to answer any questions I had.
While I wasn't thrilled about the procedure itself I knew Dr. Highland was following a standard of care. He always takes the time to ask how I'm doing and answer any questions I might have.
The doctor made me feel so comfortable and really made me feel so much better about the whole situation. I loved how he took my thoughts into consideration and wasn't going to do anything I wasn't comfortable with and didn't push anything we both didn't think was necessary.
Very nice and great service.
From the front desk to the back office everything went really well. Professional, friendly staff. No long wait times. Dr. Highland was really thorough and answered all my questions and cleared up all my concerns.
Without having fully reviewed my chart nor getting to know me as a patient, the interaction primarily consisted of quickly rattling off all the "risks" and "shoulds" that I should keep in mind during this pregnancy. It felt insensitive to approach the topics in a way that felt impersonal and dismissive of how I might want to manage my pregnancy and what were truly issues to be aware of and to take action on. I understand there are statistics and data that lead conversations and disclaimers, however; it would feel more helpful to be seen as an individual rather than an age.
Quick and friendly staff.
Everyone is caring the staff and DR Highland They treat me in very a professional manner !This visit is never one of my favorites but after I get there I do get relaxed best I can !! DR Highland even remembered about my brother being sick with lung cancer and asked how he did !! I was very pleased he remembered it might had been in his notes from last year but it was still a caring gesture on his part
Nurse April and Dr. Highland are very professional, friendly and informative while taking time to genuinely listen to you.
The staff and Dr. Highland was very nice and caring.
I LOVE both Dr. Highland and his nurse April. I feel well cared for by both.
Everyone in the room was pleasant and professional. They took the time to answer my questions and made sure I was comfortable with the procedure.
Everyone is nice from the front desk to the Doctors. Everything was explained clearly
Staff were very kind and considerate during visit; informative before, during, and after procedure.
Dr Highland was my first experience with a male doctor. He was very professional and made me feel very comfortable.