She took time to listen to me and time for discussion. She is very caring and sincere
I truly admire and respect Amber and Dr. Dufour. They are a great team and truly care about their patients.
Dr. Chase took the time to listen to my symptoms and complaints at the previous visit and took me seriously. She suggested having an ultrasound just so we could say we checked all we could and it turned out there was something wrong! Now, I get the relief of knowing I'm not crazy and all because she took the time to really listen. She is honest, funny, and thoughtful and unfortunately, you don't find that everywhere in the medical field these days. Thank you!
Dr. Chase is a very caring and explained all my options for possible hormone treatments as I go through this new chapter in my life.
This was not my first biopsy, but Dr. Chase always makes me feel comfortable.
Detailed review of findings. Honest about not knowing exactly what I should do but to order follow up test and refer out.
Obstetrical Appointment (routine)
Both the nurse and the physician were fantastic. I barely had to wait, and they ensured all of my questions were answered.
Dr. Whitton is always good about listening and answering questions. She explains well so I can understand them. She is patient and friendly.
Dr. Toy was very helpful in explaining the problem and each medicine that could be available.
The ultrasound tech and Dr. were great. Laura in billing went above and beyond as well
Obstetrical Appointment (routine)
Dr. Walker is always quick and very thorough! Super nice!!
I felt that I finally had someone who was listening and willing to help instead of just blowing me off to get to the next patient as soon as possible.
The procedure was quick and painless and I was given a clear and precise explanation of what was expected as an outcome from it and what the next step was if not. I received a phone call with the results within 2 days and told I should follow up in 1 year. I would recommend this facility to every woman without hesitation.
He was kind and patient in answering questions you may have. Thought I was going to have a problem finding someone to actually preform a Tubal Ligation, but he said I was old enough to make my own decision and was approved for surgery.
Follow-up Visit (Problem / Complication)
Everyone involved with the procedure were reassuring and professional.
Dr. Highland did not rush my visit, and he listened to me. Dr. Highland was friendly.
Obstetrical Appointment (routine)
I had a slight complaint of a pain I had been experiencing and Dr. Dufour thoroughly examined what I was experiencing and gave me recommendations.
Obstetrical Appointment (routine)
Doctor was extremely professional and kind. She provided lots of opportunity to ask questions.
Fertility Evaluation / Treatment
Everyone was so nice and respectful and explained everything before and made sure to answer any questions I had.
Hospital and staff was great and Dr. Toy made sure everything was explained to me. Follow call was prompt to check post op and biopsy results came back fast.
Follow-up Visit (Problem / Complication)
Dr. Dufour takes the time to explain with visual aids the issues presented. He provides his recommendations and ask for your imput. He does not hurry the visit and is personable.
While I wasn't thrilled about the procedure itself I knew Dr. Highland was following a standard of care. He always takes the time to ask how I'm doing and answer any questions I might have.
The doctor made me feel so comfortable and really made me feel so much better about the whole situation. I loved how he took my thoughts into consideration and wasn't going to do anything I wasn't comfortable with and didn't push anything we both didn't think was necessary.
I was extremely nervous, and Dr. Walker walked me through the entire process. He was very kind and explained everything he was doing. The nurse who was with him was also a pleasure.
Dr. Thornton seems genuinely concerned as to what my problem was...........was very thorough, asked the necessary questions to my problems.........listened and did not rush me out the door.
Dr. Walker is always pleasant and personable. I trust him and find our discussions very helpful. He talks to where I understand, in other words, he speaks to me not at me.
Dr. Chatham is a wonderful doctor, with amazing bedside manner and I am so thankful he was my delivery doctor and that I've had the chance to be a patient of his. He is thorough, kind, and compassionate. One of a kind!
Obstetrical Appointment (routine)
Dr. Walker was very pleasant, great bedside manner. He was very informative.
From the front desk to the back office everything went really well. Professional, friendly staff. No long wait times. Dr. Highland was really thorough and answered all my questions and cleared up all my concerns.
Obstetrical Appointment (routine)
Without having fully reviewed my chart nor getting to know me as a patient, the interaction primarily consisted of quickly rattling off all the "risks" and "shoulds" that I should keep in mind during this pregnancy. It felt insensitive to approach the topics in a way that felt impersonal and dismissive of how I might want to manage my pregnancy and what were truly issues to be aware of and to take action on. I understand there are statistics and data that lead conversations and disclaimers, however; it would feel more helpful to be seen as an individual rather than an age.
He seems like a great Doctor. Bedside manner could be better. Kind of made me feel as if I was being ridiculous for having a minor surgery at the hospital.
Obstetrical Appointment (routine)
Dr. Thornton is so kind, thorough, and our favorite doctor!
My doctor and his nurse are very nice and easy to talk to and make me feel very comfortable during my visits.
First visit with Dr. Walker as previous doctor I had been seeing has stopped doing surgery. Dr. Walker is a very friendly, outgoing, caring physician. His outgoing personality put me completely at ease.
Obstetrical Appointment (routine)
The provider was extremely personable and answered all questions I had in an easy to understand way.
Dr. Chase was very friendly and understanding. She was very thorough and clear when she explained what I needed to do to follow up with my care.
Dr. Walker was very kind and encouraging. Helped me get over my worries. I was just overall satisfied! Very blessed he was my surgeon.
I feel like Dr. Chase takes the time to explain things to me and really cares.
Obstetrical Appointment (routine)
[Highly satisfied] Because he answered questions that I had and explained things if I asked.
Dr. Thornton was very thorough and has a compassionate bedside manner.
Dr. Thornton is so kind and comforting. I loved seeing her in office!
Obstetrical Appointment (routine)
Dr. Whitton is knowledgeable; she answers all of my questions.
Obstetrical Appointment (routine)
He was patient, answered all questions, and was very kind and helpful.
Obstetrical Appointment (routine)
Everyone is caring the staff and DR Highland They treat me in very a professional manner !This visit is never one of my favorites but after I get there I do get relaxed best I can !! DR Highland even remembered about my brother being sick with lung cancer and asked how he did !! I was very pleased he remembered it might had been in his notes from last year but it was still a caring gesture on his part
I felt like Dr. Thornton really listened to how I was feeling and was able to help in the ways she knew how. Also she was very encouraging to a new mother.
All the staff I came in contact with from check-in to check out were warm, personable, interested and very knowledgeable.
All my questions and concerns were answered. Everyone from start to finish has always been friendly and made me feel at home.
I felt like Dr Dufour listened and gave me his best professional opinion
Nurse April and Dr. Highland are very professional, friendly and informative while taking time to genuinely listen to you.
Personal caring physician and staff . Making sure everyone stays healthy with COVID protocols.
Dr. Toy is always kind and gentle. She listens to my concerns and problems. She is a terrific doctor!
Dr. Boyd puts you at ease. I have confidence for him to be thorough.
Dr. Dufour never fails to make me feel good about the decision I am making bringing a new one into the world! He is so kind and compassionate and truly cares for his patients.
I LOVE both Dr. Highland and his nurse April. I feel well cared for by both.
Dr. Chatham is an excellent Doctor. He delivered my daughter 34 years ago. He is highly professional with a great personality. He has been my doctor for all this years.
Obstetrical Appointment (routine)
Dr. Dufour is very concerned and takes time to listen to concerns.
My appointment was at 11:55 for a saline ultrasound and biopsy of tissue. Dr. Dufour was running behind almost an hour because he had to send someone to the hospital but he still took his time with me and didn't rush. He showed me on the screen what he was going to do and what he thought it was and even though it was a mildly painful procedure, it didn't take very long. I had never seen him before because he came after I was finished having my babies but he was awesome. Very nice and professional.
My appointments at Catawba Women's Center are always positive and the staff are always great.
Everyone in the room was pleasant and professional. They took the time to answer my questions and made sure I was comfortable with the procedure.
I felt like a doctor heard me, listened to what I have been experiencing and started providing explanations and a plan.
I received answers with a problem I was having. The doctor took as much time as I needed to answer all my questions. I feel good when I left.
Dr. Chase is fantastic. I feel completely comfortable with her.
Everyone is nice from the front desk to the Doctors. Everything was explained clearly
Staff were very kind and considerate during visit; informative before, during, and after procedure.
[Highly satisfied] Because Dr. Walker always asks me how I feel if anything is going on he should know about. He is caring and patient and doesn't rush me in and out.
The staff was very helpful assisting my mother-in-law who is limited in her mobility.
He seemed to be in a hurry and totally disinterested in anything I had to say. It was as though he was going through the motions.
From check-in to the nurse to the doc the process is smooth and efficient. Dr. Thornton is the best! So easy to talk to and doesn't rush.
Dr. Thornton is very patient and listens to her patient's concerns and answers questions thoroughly.
Dr. Whitton re-visited information from our previous visit to check progress and follow-up. During the current visit she answered questions and provided appropriate information to address those questions.
Kind and compassionate care. Felt like my health was important to them. Easy to talk to Dr. Thorton and her nurse about any concerns that I have.
The tech was very kind and patient. She made sure to walk me through everything she was doing. Dr. Walker was very thorough and took his time to make sure I understood my options and to answer all my questions.
I feel like Dr. Chase is very thorough and concerned for my health...
Obstetrical Appointment (routine)
The doctor's attitude clearly indicated she did not want to be there and made my experience a total letdown after I waited so long for it. Also, it was for an anatomy ultrasound follow-up but we did not discuss ANYTHING. She said that they didn't get all the angles and images they needed so I would have to come back in four weeks. However, the ultrasound tech told me the only ones she couldn't get were of the heart, so I didn't understand why we didn't discuss everything else. Or why we weren't advised to try the ultrasound again in a little while, rather than four weeks later, as it is the important one that is supposed to relieve the mom of any stress of her baby's development. There just was no emotional support or anything. When I asked questions regarding birth plans, etc., the doctor seemed like they were dumb questions or unimportant.
DID NOT HAVE TO WAIT A VERY LONG, WAS GREETED PROMPTLY AT RECEPTION AREA AND BY THE DOCTORS NURSE. AS EMBARRASSING AS THIS APPT IS THE DOCTOR ALWAYSW MAKES ME FEEL A LITTLE LESS NERVOUS. DR. WALKER IS GENUINE AND FEEL LIKE HE HAS MY HEALTH AT HEART.
Dr Highland was my first experience with a male doctor. He was very professional and made me feel very comfortable.
The technology did not work. I found it difficult to use the app and log on.
Dr. Toy is thorough, she is easy to talk to and she cares about her patients.
She was very attentive to my concerns, and helped to answer any questions I may have had. I felt very comfortable the entire time, and felt she genuinely cared about my plan, questions, and concerns.
Dr. Walker takes his time, explains things well, and addresses all your concerns.
Dr. Walker and Hannah are amazing! They always make me feel like they have time to see how I am doing. Very personable.
Professional friendly staff. Was on time for all appointments: mammogram, check up, bone density
Everyone was friendly and helpful. Dr. Whitton was thorough and happy to answer all my questions. She makes my check ups pleasant.
Realmente fueron muy amables, tanto la dicota Chase como su enfermera. Contestaron todas mis preguntas. [Translation: They were really very nice, both the Dr. Chase and her nurse. They answered all my questions.]
I can speak comfortably about any issues I am having with Dr. Dufour.
Obstetrical Appointment (routine)
Dr. Chatham explained things thoroughly and completely, and answered every question I had. I feel like I have had the BEST prenatal care, especially in a high risk pregnancy with complications. I left feeling full trust in my doctor as my C-section was the next step! Wonderful doctor, wonderful care.
Obstetrical Appointment (routine)
Dr. Chase is always so nice and helpful. She always makes me feel comfortable and is just an awesome OBGYN! She always make sure I'm comfortable and safe and makes sure I know she is here for me.
Everyone was friendly and helpful despite the extra measures that have to be taken due to COVID.
Courteous staff from the time I walked in. Fast service but didn't seemed rushed. Dr. Holman was professional, thorough and caring.
Dr. Chatham is a very professional Doctor. His staff is very considerate.
Obstetrical Appointment (routine)
Was seen on time. Doctor is very easy to talk to and I didn't feel rushed when asking questions. Also makes sure you understand the answers to any questions you have.
Dr. Chatham is amazing! He cares so much for his patients! I'm going to miss him when he retires.
Everything was explained, answered my questions, and really took her time to listen to my questions and explain everything.
I arrived early and was able to be seen early. Providers and staff are alway friendly and professional.
I've spent years with Catawba Womens Center and am always impressed with their care, cleanliness and expertise.
The telehealth system isn't bad at all. Audio and visual is good. Dr. Came online quick and she thorough with my telehealth visit. She's wonderful and listens.
I was treated with respect and caring. I was given all the information I needed in a language I could understand. I had all the time I needed and wasn't rushed.
Obstetrical Appointment (routine)
Awesome medical assistant! Dr. Toy was so sweet and caring! She made me feel comfortable. Excellent OB care!
She made me feel very comfortable and it was the first time I saw her. I was very satisfied.
Obstetrical Appointment (routine)
Dr. Highland is always personable and professional. He takes time to talk to you and listens to your concerns.
Dr. Chatham takes time to go over any concerns and gives me time to ask questions. He doesn't rush and seems genuinely concerned about his patients. He's a great doctor!!
Dr. Boyd is a very caring doctor and he is experienced in his field.
Dr. Highland really listens to my concerns. Everyone is very friendly.
I felt like Dr. Toy and the nursing staff listened to my concerns and took them seriously. The office got me in the same day to be evaluated which was really important to me for the issue I was having.
Dr. Whitton ranks high on my list. She's very professional, knowledgeable, and courteous.
Dr. Boyd and his staff are very professional, friendly, knowledgeable, and seem to have one's wellbeing foremost.
Very professional and nice people. Dr. Jason Walker is the best obgyn I've ever had.
Dr. Dufour and Amber are two of the most compassionate people I know. They treat their patients like family and I love them for it!
Obstetrical Appointment (routine)
Dr. Chase is great! Very personable and makes me feel comfortable when asking questions. Very friendly, knowledgeable and easy to talk to.
Informed of procedures for COVID prior to coming in. Social distancing in place, but staff very friendly!
Very sweet and gentle when placing the IUD! Dr. Stephanie calmed my nerves and made me feel at ease by telling me every step she took during the procedure.
Dr. Dufour takes the time to listen and explain. He has a very gentle and compassionate demeanor.
I like that I can get my physical, mammogram and bone density at the same location.
I was worked into a very busy schedule with an issue that was somewhat time consuming.
Dr. Walker was able to see on short notice and took time to explain my issue and possible outcomes.
Dr. Highland has been my doctor I believe since approximately 1994. He always takes time to listen - asks questions - and I never feel rushed out of the office.
Dr. Chatham always makes me feel comfortable and is very caring. The nurse was so nice and friendly.
Obstetrical Appointment (routine)
I was highly satisfied with my experience, because Dr. Dufour really listened to me and what I was saying. He asked me questions and he answered my questions with thought and care. I really appreciate his attentiveness.
Dr. Whitton certainly makes me feel like she really cares about me and my health.
Dr. Dufour does his best to figure out a way to help and is very caring and makes sure to explain everything so that you understand.
Dr. Chase was so kind and understanding. She knew exactly how to help me and made me feel heard and comfortable.
Obstetrical Appointment (routine)
Dr. Chatham was kind and compassionate. He listened to my concerns and addressed each one. He explained what and why and made me feel comfortable.
Dr. Dufour is highly professional and the staff are all very friendly and helpful.
Dr. Whitton is excellent relating with me. Knowledgeable and forward with questions / concerns.
Very professional! Explained everything very well! Great nurse and doctor.
Very sweet and reassuring. Answered all my questions. Was really concerned about my comfort and understanding.
Obstetrical Appointment (routine)
Dr. Chase is always a pleasant person to be around. She genuinely cares about her patients. All staff I come in contact with is nice too.
[Highly satisfied] Because the staff from check-in, to nurses to doctor and mammogram staff to check out ARE ALL AWESOME, have been a patient there for the last 33 years, (started there when I was pregnant with first child, had both other children delivered by them as well; youngest is 26) will continue to go there as long as am able. Clean offices, waiting rooms, exam rooms all nicely done.
Doctor and staff made me feel at ease. Was on time getting me in and out.
Dr. Chatham is wonderful! He always explains things well and is so pleasant to be around. He puts you at ease and makes you feel comfortable.
Obstetrical Appointment (routine)
My ultrasound tech Betty was amazing and to hear Dr. Walker say your baby is growing excellent was great news.
Obstetrical Appointment (routine)
Dr. Walker was very kind and informative. Along with his kindness, Catawba Womens Center is very clean and has well-qualified people working there.
Friendly service, didn't have to wait that long. Convenient parking.
Obstetrical Appointment (routine)
Dr. Walker was caring and genuine. He made me feel comfortable and heard. He was compassionate and was able to tell me different options that I had for my previous pregnancy.
Staff was very professional. Doctor and nurse had a great bedside manner.
Dr. Highland was not able to remove the device on my first visit. At my request he agreed to try and again and looked for additional methods to attempt removal. He worked very hard to complete the process for me and was successful.
Dr. Thornton is professional, thorough and clearly explains necessary information. I would recommend her to any woman for gynecological needs.
She addressed all my concerns thoroughly and suggested treatments I could do myself. She was very professional and made me feel comfortable even though the subject matter was embarrassing to me.
I really like Dr. Chase. I feel comfortable with her. I don't feel rushed and she listens to me.
Ultrasound technician was very professional and kind, so were the nurses assigned to me also thorough in the establishing me as a patient again.
Dr. Hyland and his nurse both have wonderful bed side manner, they both took time to listen careful to what I said. Dr. Hyland did not make me feel rushed at any point during the appointment.
Obstetrical Appointment (routine)
Dr. Chatham is such a good provider. He is so personable and professional and makes a point to answer all your questions and address any concerns.
Very informative and explained what was going on. Reassured me completely.
La atencion tanto de enfermeras como del medico fue buena, muy amables y contestaron mis preguntas. [Translation: The attention of both nurses and the doctor was good, very kind and they answered my questions.]
The office is well managed...enough employees, focus on getting patients in and out quickly, employees willing to do other jobs in the patients' best interests, etc.
Obstetrical Appointment (routine)
Dr. Chatham answered all of my questions and spent time listening to my concerns.
She is very thorough. She called me quickly with my results. She also answered all my questions
Dr. Chatham is my favorite doctor at Catawba Women's Center. He is very informative. He answers any questions that I have and has wonderful bedside manner.
Dr. Whitton took her time talking and listening to me. She made me feel very comfortable being honest about my concerns, which she addressed in the same visit, and gave me great resources and advice to live a healthier life. I felt like that was the most beneficial appointment I have ever had with a Physician.
Dr. Boyd & his staff are so nice & make me feel comfortable. They explain everything in laymen's terms & I know I can trust them to take good care of me.
Dr. Toy and her nurse took time to answer my questions. I didn't feel like she were rushing to get to the next patient. As usual, Dr. Toy was professional, courteous, and kind.
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