They are as friendly and accommodating as always.
I received the explanation of what was happening.
Dr. Ortiz explains in detail about my results, he also has a very good personality. The nursing staff and others were very nice also.
I love Dr. Ortiz and his staff. You are treated with the utmost respect and care that you could ever ask for.
All staff is very friendly and welcoming. Dr. Ortiz made me feel at ease and well taken care of with his thorough review of my labor/delivery history.
All personnel were extremely friendly and helpful with my concerns. Dr. Ortiz answered all my questions and help me resolve a problem I was experiencing.
Dr. Ortiz is a great doctor. He listens to your problems and I feel he really cares for his patients.
Dr. Ortiz and his staff were welcoming and professional.
No issues, Dr. Ortiz is a very caring physician.
I have known Dr. Ortiz and the practice for over 17 years. He delivered 2 of our kids! I have more and more questions about my health as I age, and Dr. Ortiz listens and explains what may be happening, things I can try, etc. He is always so personable, asking about the kids, about my job, etc. I know he has to peek in my file to remember some details, but the effort is so appreciated!
Quick, quiet, and clean.
Efficient staff. Dr. Ortiz is amazing! Genuinely caring, empathetic and takes the time to listen to all of your concerns. Cannot say enough about his expertise and bedside manner.
The staff is thorough, friendly and personable and makes you feel at ease. Dr. Ortiz is one of my most favorite doctors of all time. Always takes time to discuss physical concerns and asks about personal well being. He deals with any issues expertly and with a sense of empathy and kindness.
Dr. Ortiz is always fantastic. So happy he is my health care provider. His nurse is also top notch!
Dr. Ortiz and his staff always treat me with the utmost care and kindness and professionalism.
Dr Ortiz- spent the time to go over all of my questions and concerns and talked me through some of the process with my pregnancy. ( this is our first and all new to us )
I have always liked the way I have been treated by the doctors in this practice. Especially Dr. Ortiz. Also, with all the things going on, I was able to get an appointment last minute. I was seen by the nurse and doctor almost immediately after I arrived minimizing the chance of COVID exposure.
The office staff is genuinely friendly. Check in is easy. There was an issue with my check in and it caused my appointment to start a little late. It was only 10 minutes and everyone was very apologetic. Quite honestly, I didn't even notice because it was such a small time to wait. I really appreciated the acknowledgement of the error (that I would not have known if they didn't tell me) and the value of my time. It made me trust them more. Dr. Ortiz is calm, patient, and attentive. I brought up a concern during my visit and he gave it attention, did some "tests" and discussed it with me along with preventative measures. Did not feel rushed at all.
Didn't have a long wait, doctor listened to/answered my questions, friendly.
I was able get an appointment in a timely fashion, with my doctor, the same doctor I have had for more than 19 years. Also I did not have to wait long in the waiting room.