Everything is going smoothly and every follow up Dr and staff explain everything before & during
I had expectations of seeing better than I can. That issue is still being looked at and I hope it improves. [Single best thing is...] Trust in my doctor. He performed Lasik on me about 18 years ago.
Very satisfied! [Single best thing is...] Immediate results after procedure
Exceptional all around!
I have been with BEC for almost 20 years and very much appreciate the professional, skilled staff and state-of-the-art equipment.
The staff was pleasant and helpful. They were willing to explain all the tools and steps, but the wait was very long. I was at the office from 9am until about 2pm. [Single best thing is...] The improvement in my vision.
Yes, I was satisfied, with this one qualification: how satisfactory the procedure will turn out to be seems to depend on giving it a little time. The jury is perhaps still out. [Single best thing is...] Competence and friendliness all around.
Everyone was very helpful and understanding. There was a minimal wait time. Everything was explained as the procedure was being done. [Single best thing is...] Being able to see without assistance of glasses or contacts.
I waited over 2 hours and 17 minutes and was still NOT seen for my follow up appt. Unacceptable!
Still think I need glasses for close up and distance
Because i am now near sighted and had to get a new glasses prescription.
Felt pushed, no accountability from administrative staff
Happy with my vision, but feel like I wasn't completely aware of the limitations, such as still needing to wear glasses. Dr. Netrour was amazing, but overall very impersonal
I was shown through lens what my vision would be after surgery. My vision is worse now after the surgery on both eyes. I might have to have more surgery and wear glasses. My goal was to do away with glasses and have better vision. Also insurance does not cover my procedure and I have to pay for the procedure.
The staff during and after surgery were friendly and helpful. I felt like I was in good hands and had nothing to worry about. The surgery went smoothly and there were no complications. Being able to see clearly and to have my eyes be free from contacts and glasses. That is a great feeling!
Very professional and friendly staff. I can now see much better than before.
I can see so much better ! Several things happened that I was not expecting, and the result is good, but I am glad it is over !!!!!
The entire culture of the practice is one of respect and friendliness and patience with all questions and concerns??
The whole experience was pleasant, everything was explained to me and the staff was courteous.
Extremely satisfied with the entire experience and so glad I didn't wait any longer to get it done!