Reading road signs is great! Efficiency, capability, friendly and cleanliness were tops! [Single best thing is...] Seeing better.
From the 1st visit on, everyone was professional yet personable. The wait time for appointments were never long. Haze is a valuable asset to this practice. My husband & I fell in love with her. Having just met her, she made us feel like family & like we were the most important people there at the time. Finally, Dr Neatrour is professional yet humorous. He explained the procedure, the recovery & expectations. He made me feel I was safe & in perfect hands for the surgery. We loved this practice so much we referred our brother-in-law & actually brought in our granddaughter, who both had LASIK done & who both are very happy with the results!
The experience that I had with this office and procedure was wonderful. I have a very high eye phobia and everyone was very aware of this fact and made every effort to make me feel comfortable during all parts of the procedure. [Single best thing is...] No longer having to wear glasses
Still early, but dry eye and night vision still a problem. I think Beach Eye Care is outstanding. Far more comprehensive services and testing than my previous eye care practice. Good job.
Dr. Neatrour was very professional and personable. All of the staff were help and friendly. [Single best thing is...] 20/15 vision!
[Single best thing is...] Fast recovery Essentially PAINLESS! I am so happy with being able to see not only 20/20, but 20/15! Never in my life did I think I'd be able to see this well without an artificial lens either in my eye or out in front. I highly recommend this to anyone!
Dr. Neatrour was awesome and very informative along with the staff as well. I was super nervous to have the procedure but all they made me feel pretty comfortable with it. [Single best thing is...] I have the amazing ability to read everything without having to put my glasses on or contacts in for the first time in 20 years.
Dr. N was professional and nice. He explained the procedure, and what to expect before and after, which was helpful.
I am highly satisfied with my experience from consult through to my first follow up after SMILE procedure. The facility is very clean and organized. They have plenty of staff available so your wait times are minimal. The Dr who performed the surgery was very professional, kind and made sure I knew everything that would happen, did not rush me out of the office, which was nice! During the surgery he told me every step as it was being done which really helped put my nerves at ease. Haze was wonderful as well, always available to answer our questions and made sure we understood all instructions before the procedure.
The nurse anesthetist was the most reassuring and supportive and I was very grateful for her as this was my first surgery. The preparation area was quite large and the staff did little to calm my anxiety as they moved from patient to patient without taking the time to address me as an individual or being part of an assembly line being run through. [Single best thing is...] improved vision.
I really felt like the surgeon knew what he was doing, and I felt extremely calmed by him during the procedure. He talked me through the whole thing and communicated well throughout the surgery. The only problem I had was at my follow up visits. They were extremely rushed and I didn't feel like I got enough time to speak with the Dr. My vision was very poor and this procedure truly changed my life. The fact that I can just open my eyes and see still feels like a dream. It has positively affected every aspect of my life and I would never go back!
Yes [I am extremely satisfied]. Wish I would have done it a long time ago! [Single best thing is...] Waking up and not reaching for my glasses first thing.
Excellent results, professionalism and friendliness too! Cleanliness, a little chilly, but that helps reduce the spread of so many germs, so it's ok.
Vision improved with no complications. [Single best thing is...] Improved vision
Extremely friendly staff and Throughout the process they made sure I was informed of every step. Great from pre-screen to post-op!
I can read without glasses. Wait time.
Having vision back is wonderful. I was treated wonderfully by staff and doctors at all locations. [Single best thing is...] Not having to wear glasses!!
Knowledgeable and friendly doctor and staff. Took care of every question and wait time was not long. No more contact lenses.
I am still waiting to see if my vision can be corrected after it heals. It seems to have been better before I had the surgery. I can barely see to complete this survey without zooming in big time.
Extreme confidence in doctor and staff, very knowledgeable and professional. [Single best thing is...] Pain free, cataracts and astigmatism were addressed/corrected.