I felt like Melissa was in a rush to finish with the IUD procedure. I wasn't comfortable with how fast the process was. I also feel like the insertion of the IUD is probably an issue because I felt discomfort right after and still feel a little discomfort. This is probably the 4th time I get the IUD but first time with OCWMG & I have never felt discomfort previously and other physicians have actually taken their time and made me feel at ease during the whole insertion process.
She was fast and straight to the point, she was talking to me during the entire procedure of inserting an IUD. She is trustworthy.
Melisa was not rude. But she wasn't very caring. I have had reproductive challenges and she wasn't very sensitive to that. I was also wanting to talk about options for birth control and she didn't address this at all. I don't feel like I got the care and information I was expecting.
Every time I have met with the midwives I have been more than satisfied. I have been treated so kindly like a human and not a dollar sign. I get all of my questions answered and there is an ease to it all. I'm in and out of there pretty quickly and don't have to wait in a waiting room for 30 min before seeing the midwife as well, which is an obvious plus!! Absolutely pleased and will be referring more friends.
I was worried about symptoms I was having, and the office got me in with a provider for a same day appointment. They were also able to do imaging on the same visit and have results right away.
I never have a bad visit with Dr. Alexander. I have been going to her for years and feel very comfortable with her, answers any questions I may have etc. She is just a great person and doctor.
Basically, Melissa is great. She puts me at ease, she NEVER seems rushed or like I'm bothering her with my random questions, she's straight forward and informative, she gives you info in a way that is easy for a non-medically trained person to understand.
[Satisfied with] Use of the messaging online system, midwifes were always very responsive in timely manner!
Everyone in office was friendly and helpful. Appointment was done on time.
I first saw Melissa for a last minute office visit and I immediately liked her. She is really easy to talk to while still being very professional. She's straight forward, kind and tactful.
Melissa was so kind and friendly. She took a lot of time to get to know me and seemed to truly care. Also, having the ultrasound and bloodwork office in the same building was convenient.
I came in with symptoms of a UTI. I was seen for 5 minutes, took a urine test (that came back negative) and sent home with an antibiotic. I called after leaving to ask if I had to take the antibiotic, since the test was negative and I didn't want to take a drug if I didn't have to. I left a voicemail and never heard back. About a week later (after I decided to take the antibiotic for safe measure) I received an email saying the urine test was negative. I am upset that I didn't not get a proper diagnosis and felt that the care I received was of poor quality.
