I was worried about symptoms I was having, and the office got me in with a provider for a same day appointment. They were also able to do imaging on the same visit and have results right away.
Friendly and thorough care
I never have a bad visit with Dr. Alexander. I have been going to her for years and feel very comfortable with her, answers any questions I may have etc. She is just a great person and doctor.
Basically, Melissa is great. She puts me at ease, she NEVER seems rushed or like I'm bothering her with my random questions, she's straight forward and informative, she gives you info in a way that is easy for a non-medically trained person to understand.
[Satisfied with] Use of the messaging online system, midwifes were always very responsive in timely manner!
Everyone in office was friendly and helpful. Appointment was done on time.
Everyone there is always so efficient.
Melissa was very informative and helpful
On time and efficient service.
Liked having all appointments together in a few hours.
I first saw Melissa for a last minute office visit and I immediately liked her. She is really easy to talk to while still being very professional. She's straight forward, kind and tactful.
Melissa was so kind and friendly. She took a lot of time to get to know me and seemed to truly care. Also, having the ultrasound and bloodwork office in the same building was convenient.
I came in with symptoms of a UTI. I was seen for 5 minutes, took a urine test (that came back negative) and sent home with an antibiotic. I called after leaving to ask if I had to take the antibiotic, since the test was negative and I didn't want to take a drug if I didn't have to. I left a voicemail and never heard back. About a week later (after I decided to take the antibiotic for safe measure) I received an email saying the urine test was negative. I am upset that I didn't not get a proper diagnosis and felt that the care I received was of poor quality.
I absolutely Love Melissa, Lisa, and the rest of the midwife staff. They always make me feel so comfortable.
I've been a patient with this group for years and usually see Dr Mendelsohn but needed a consult ASAP for birth control so I saw the first provider available. I have confidence that all providers in this group are amazing and feel comfortable seeing any of them in the event Dr Mendelsohn isn't available. Melissa was professional, friendly and informative. She answered all my questions and made me feel like a valued patient even though she's not my normal ob.
I've been a patient here for over 20 years and the care has always been exemplary
Nurse Alexander is always friendly, helpful, informative, gentle, and never makes me feel rushed.
Melissa Alexander was so patient and kind. Loved her bedside manners
It's Professionalism and great quality of care.
She was knowledgeable and gave me information other doctors hadn't given about the same issue