Everyone was nice; made a less-than-pleasant visit as tolerable as possible
Dr. Peters listened to me and diagnosed an ongoing problem I've had. She treated the problem and gave me important suggestions that helped me cope with symptoms and prevent future problems. She was caring and smart.
Dr Peter's was very nice and informative. She explained everything about what she was doing and what tests where due at this point. Very welcomed. Felt very comfortable
The facility was super clean and easy to navigate. The staff were all very helpful and friendly.
Dr. Peters and staff made me feel at easy when I was clearly nervous about my visit.
The Dr was awesome, she tood the time to ask question, they did my blood work right away and provided results fast. Everybody else was super nice and welcoming - from the receptionist to the nurse that took my blood.
The receptionist was nowhere to be found. She made me check in again when Ive already finished doing it 1 day prior to the scheduled appointment. Had to wait for a long time. Its just poor customer service.
The facility is beautiful and extremely clean. I felt that all covid protocols were being followed and it mad me feel safe and cared about. Everyone was so nice and professional. The doctor took her time with me, as it as my first visit, and did not rush at all. The lab tech who took my blood was excellent and extremely professional as well. It was great to be able to get my lab work done right in the same area. The receptionists out front were so helpful and polite. The patient portal is a great way to get results.
Setting up my initial appointment, I was referred to a nurse who set up an additional procedure before I saw Dr. Peterson. All the staff were pleasant and answered all my questions. Dr. Peterson clearly explained what my options are going forward. If I needed more information, I feel that she would have taken the time to explain. All my additional appointments and procedures were scheduled in a timely manner. And the bonus was that the offices were close to my home.
Dr. Peters was cold, not very helpful in answering my questions and discouraging. I left and burst into tears as I felt talked down to and insulted. I came in hoping for some clarity and instead I was charged 350 bucks to be told I should have gotten pregnant earlier due to my age so I should get on it as soon as possible, but if I do I cannot gain a single pound because I'm "obese" and that I'll probably have trouble conceiving so I should consider IVF- when we've never even attempted to conceive. I had a follow up appointment to look into some pain I was having, and when results were posted I was basically given no information, asked for further clarification, and again was given a vague answer which left me with more questions. I'm just really disappointed after friends have bragged about other doctors in this practice.
Beautiful facility, easy online prior check in, short wait but also plenty of time with the doctor
The clinician mentioned the possibility of cancer as somewhat of an aside. I have a history of cancer in my family and I was taken aback at how casually it was mentioned.
Dr. Peters has great bedside manors. She was thorough and took the time to listen to me.
