The back office staff were all very helpful from my very first appointment. Dr. Smith took time to explain what he thought was best for my body and also explained other options that I had to choose from, I never felt pressured. The anesthesiologist text a day or two before surgery and helped me stay calm by informing me of what to expect. I would highly recommend this office. [Single best thing is...] The anesthesiologist texting me and walking me through what to expect helped the most because being put under is what I was most apprehensive about. Dr. Crowley was wonderful.
Dr. Smith was very professional. He was was knowledgeable and he did a outstanding job on my procedure. I told him what I wanted done and what I expected and it was spot on . Absolutely love my breast. I had a previous breast augmentation back in 1993 and recently one of mine deflated so I wanted a redo, I was really worried about the pain and recovery. Dr. Smith assured me that it was not going to be that bad at all and the pain would be minimal. He was a
The whole experience was great.
Dr. Smith is efficient with everything. I could ask any questions and he would give me straight answers. I love Dr. Smith's honesty. Just excellent patient to doctor communication! The anesthesiologist Dr. Crowley, was great with communication as well. The procedure room is kind of scary but, Dr. Crowley is very friendly and easy to talk to. I definitely felt like comfortable before I went to sleep. Even leading up to my procedure Desiree & Shannon were the office girls I mostly interacted with. They are SO friendly and knowledgeable as well. I never felt like my questions were stupid. They were always willing to help and always smiling.
Dr. Smith was very attentive! He listened to what overall outcome I was looking to achieve, and gave me his professional opinion on how we should work together to achieve the results I wanted. His office staff was very friendly, and the helped put me at ease with the whole surgery and recovery process. It was the easiest procedure I have ever had done!
I really appreciated Dr. Smith's approach to my Rhinoplasty. He spoke accurately and realistically about what results I could anticipate. He did not allow me to turn him into a short order cook ... I say this with great respect. He tackled everything I wanted, and he added to the tip of my nose ... something I was not even aware could be done. I am still healing, but already I love the new me! Also a special thanks to his beautiful staff who were diligent in answering my 10,000 questions. There was virtually no pain. The discomfort I had was extremely easily managed.
Staff was professional and kind. I felt heard and understood by Dr. Smith, and the cosmetic results were positive. Thank you. [Single best thing is...] Dr. Smith and staff listened to my concerns and discussed options with me.
Love the result, staff was friendly, Smith is the best.
[Single best thing is...] The whole staff of the clinic was incredible (including the Doctors I met)! Very attentive, kind, genuine and polite. I felt very well taken care of throughout my entire experience. Although I'm from out of state I was in constant contact with Desiree pre-op and she relieved all of my anxieties and answered any questions I could come up with. Healing has been a breeze for me and I haven't had any complications. I get tons of compliments on my new boobs and I'm so in love with them too!
Dr. Smith and Dr. Crowley were both extremely professional and put me completely at ease. The entire staff is friendly and courteous. I was extremely comfortable and had no fears about my surgery.
I’m so happy to see my new body, thanks
Dr. Smith and his staff were very through. They explained everything very well. Standard of care were excellent.
My expectations were completely exceeded. I am very happy with how everything looks. My recovery was easier than expected. Also, Shannon has been great about answering all my questions and addressing any concerns.
Dr. Smith was so personable caring and made me feel comfortable. He was very knowledgable and spoke in a way that allowed me to understand what to expect.
It was all I expected
The preoperative preparation, in-operative and postoperative care and follow up, by anesthesiologist Dr. Crowley is the best I've ever experienced. His manner is calm, professional, caring, assuring, and with a wonderful sense of humor at the appropriate times. I presented to Dr. Smith with significant challenges. He has addressed all of them and met my realistic expectations. From Day 1, care I've received by Dr. Smith and his staff has been exceptional. I'm in the medical field and did extensive research before choosing Smith Plastic Surgery. Dr. Smith has listened, answered all my questions, and has really shown interest in the best possible outcomes. Then, there is the medical office staff. Each and every one of them has always been friendly, courteous, professional, caring, and helpful. My questions and medical needs are always addressed in a timely manner. I also want to acknowledge the excellent staff at Chic La Vie medical spa in the same office, also with great providers and wonderful supportive staff.
From the moment I walked into the office for my first visit, the staff was friendly, supportive, and informative. Dr. Smith understood exactly what I wanted and advised what he thought was best for me. Everyone made me feel comfortable before, during and after the procedure as well. The results of my surgery were exactly how Dr. Smith said they would be. I couldn't be happier with my results.
Dr. Smith and the staff were great in preparing me for the surgery, explaining the different scenarios that could happen, and helping with the recovery process. I’m thrilled with the outcome of my surgery!
The staff were always very sweet and reassuring. They made sure and explained things very well. The nurses before surgery made me feel very comfortable.
I’m so happy with my new shape and body. My breasts look amazing, Dr. did minor revision and now they are literally perfect. My tummy tuck came out perfect and my waist is so small. I also had BBL and doctor has already said if I need a touch up it will be no problem. I absolutely love Dr. Smith and look forward to continuing my business with him.