Make healthcare choices based on 100% authentic reviews.

Provider Scorecard

participant since 06/26/2017

Neil T. Chen, MD

94% Patient Satisfaction based on 1064 ratings

Scroll down to read and filter verified real patient reviews for Neil T. Chen, MD . You can also learn more, see locations, or contact Neil T. Chen right here at RealPatientRatings®.

Based on 1064 ratings
5 stars (848)
4 stars (155)
3 stars (31)
2 stars (20)
1 star (10)
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities
About, locations & contact info

About Neil T. Chen:

Dr. Neil Chen has performed cosmetic surgery in New Mexico since 1996. His clinical practice, Plastic Surgery Institute of New Mexico, is dedicated to providing the highest standard of care. With numerous academic honors, scientific publications, medical inventions, and talks at national and local conferences, he is a recognized authority in his field. He was recently voted as “top doc” in facial/plastic surgery by the other physicians in Albuquerque (Albuquerque Magazine 2006).

Dr. Chen’s education included a bachelor degree from Haverford College and a medical degree from Harvard Medical School. He graduated with honors from both institutions. Staying in the Harvard system, he then completed residencies in both general surgery and plastic surgery at the world renowned Massachusetts General Hospital in Boston. After serving as chief resident in plastic surgery at MGH, he accepted a highly competitive fellowship at the University of California in Los Angeles. Here, he honed his expertise in hand/microsurgery. His is board certified in plastic surgery and is a member of the American Society of Plastic Surgeons. He also has added qualification in surgery of the hand and is a member of the American Society for Surgery of the Hand. As a Clinical Assistant Professor at UNM Medical School, he enjoys teaching students. He has also devoted his time in performing free surgery for children from Central America and Russia as a volunteer or both the Healing the Children and Interplast programs. He continues to keep on top of the latest information and techniques in plastic surgery in order to offer his patients the best available care.



  • Medical School: Harvard Medical School, Boston, MA
  • Internship: Massachusetts General Hospital / Harvard Medical School
  • General Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Plastic Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Fellowship: Hand and microsurgery: UCLA Medical Center, Los Angeles
  • Specialty: Plastic and reconstructive surgery, aesthetic surgery, surgery of the hand.
  • Other Degrees: B. A. in chemistry, Haverford College, PA.



  • American Society of Plastic Surgeons (ASPS)
  • New Mexico Medical Review Association
  • Clinical Assistant Professor, Dept. of Surgery, University of New Mexico
  • American Society for Surgery of the Hand (ASSH)



  • American Board of Plastic Surgery
  • Certificate in Added Qualification in Surgery of the Hand

Contact This Provider

3830 Masthead St. NE Albuquerque, NM 87109

Sort options
Search filters
Service type
How we do it Why you can trust our reviews Find a provider
Active filters: Click X to remove any filter or reset all
All filters are off. Customize your search by using the sidebar options below.
Neil T. Chen, MD Reviews (609)

Brow Lift

Dr. Chen explained very well the pros and cons of various approaches and how my receding hairline could lead to visible scars with a full facelift. There was absolutely no pressure to get the surgery done. As a physician who has worked many years in various institutions I appreciated very much Dr. Chen's thorough and honest explanation.

Breast Augmentation

Dr. Chen and his entire staff were very professional not to mention nice! I was very happy with my consultation, he listened to me and was not pushy for more surgery like other doctors. The day of my surgery the entire staff including Dr. Chen made sure I had a pleasant experience before and after surgery.

Neck Lift

Dr. Chen was so kind and did not make me feel rushed. And he listened to what I had to say, and he made me feel respected. He took the time to thoroughly explain the procedure and my options. And although he is a highly rated, very experienced, and well respected, he seems to be a very humble and caring man. Even though I have not had my surgery yet, I trust him and feel very confident that I have chosen the right doctor. (Not normally the case for me) The entire staff was professional, welcoming, warm and friendly.

Breast Implant Revision

Dr. Chen and staff are professional, efficient, and very welcoming when doing elective surgery. This environment created a calm within.

Tummy Tuck

Professional. Thorough. Clean.

Arm Lift

Very informative, cared about my health and the effects of the anesthesia having a higher BMI.

Eyelid Surgery

Very informative in advising me as to the practicality of my request and suggestions to enhance the success of the procedure. Very professional and courteous staff. I have the upmost confidence in Dr. Chen. I know what to expect at time of surgery and in recovery!

Face Lift

I would have to say I am most satisfied with my self confidence! I had a lot of sagging skin around the lower face and cheek area. The skin has been lifted and there are minimal scars. I look and feel so much better about my appearance. Thanks to Dr. Chen and wonderful staff!! I would have to say I am most satisfied with my self confidence!

Breast Augmentation

The team was very attentive to me, and tried to schedule my consultation as soon as possible. In fact, they called me on three separate occasions when earlier appointments became available. The team was very friendly and responsive to my questions during my initial visits and subsequent phone calls. I feel very comfortable and confident in moving forward with this team.

Face Lift

Personal attention, COVID safe, and the information given via video and in person very informative in decision making.

Breast Augmentation

Dr. Chen is very experienced and didn't pressure me to get larger or smaller implants he offered his advice in a very professional way. He asked about my lifestyle and then recommended breast implant sizes that would let me continue my way of life. Overall, I'm very pleased and can't wait to get my procedure done!

Face Lift

Dr. Chen and his staff are very informative and caring. My results were very good. I also appreciate the follow-up. I felt very little pain.

Tummy Tuck

Everyone was incredibly friendly and made me feel comfortable.

Breast Augmentation

The staff was very professional and friendly at all times. They were able to answer all my questions and walked me through every step of the process. They put my at ease when I was very nervous going into surgery, the reassured me that they were good at what they did and made me much more comfortable. [Single best thing is...] The amount of time the staff spent going over every detail to make me feel confident in them.

Male Breast Reduction / Gynecomastia

The facilities and staff were nice and knowledgeable. Dr. Chen was thorough in his evaluation and honest in his recommendations. It made the experience a comfortable one.

Breast Augmentation

Staff is friendly! Helped me understand the procedure to the fullest. The price was reasonable!!

Breast Augmentation

Dr. Chen is a very detailed surgeon. He explained in detail about my surgery, which included breast implant removal and replaced. I would highly recommend him for this type of plastic surgery. I am very satisfied with the outcome.

Ear Surgery / Otoplasty

The staff handled the appointment under COVID guidelines, the office was attractive and very clean, the doctor explained the procedure and answered my questions in a polite, patient manner.

Ear Surgery / Otoplasty

Dr. Chen is knowledgable and personal.

Tummy Tuck

Dr. Chen made me feel very comfortable during my consultation which is really important since I was so nervous to undress in front of anyone. He has great bedside manner and explained everything in detail.