Love the whole office staff. Friendly and knowledgeable.
I liked the professionalism of the staff and the surgeons willingness to discuss all options, complications, and concerns I had. I didn't feel like I was being rushed or was unimportant. The Surgeon was friendly, warm, and concerned about what my thoughts were about the desired results I am looking for. I was very pleased with my overall experience and felt listened to.
Very comfortable enviornment, knowledgeable surgeon
I look great!!! I was given appropriate expectations of what the surgery entailed and recovery. Risks and benefits thoroughly explained. Great peri-op prep and staff.
Dr. Chen & staff are extremely professional & informative. Dr. Chen is an excellent surgeon & I have complete confidence in his abilities. I would highly recommend to anyone considering this type of procedure.
Pleasant experience. Top professionals.
I’m a Nurse and was very impressed with the professionalism, cleanliness and kindness of everyone I met. The price for my procedure was unbelievable. Thank you. People have had a lot of difficulty starting my IV however the Nurse did not have any difficulty which decreased my anxiety to zero.
Respect and care outstanding. Quick responses to post surgery questions prompt and helpful. Self image boost.
Dr. Chen is highly skilled and professional. He talked me through the expectations and the problems that may be result of the surgery very carefully. All other staff were friendly and very helpful. I did not have any post surgery complications and everything went smoothly. Was able to return to work in 2 days. I am much more confident with my body. I had tried exercises and dieting but the stubborn belly fat would not go away. Now my clothes fit much better.
This was my first time having surgery and everyone made me feel so comfortable about the decision I made to go through with it. I felt everyone knew what they were doing. The surgery center was nice and clean. Everything was just amazing! Definitely the best first time experience ever. Dr. Chen did an amazing job! I’m so happy with my outcome. I just love how my breasts turned out!
THE REASON WE WERE HIGHLY SATISFIED W/OUR EXPERIENCE WAS FOR A NUMBER OF REASONS:---THE FRIENDLINESS OF ALL.---THE PROFESSIONALISM OF ALL---THE COMFORTABLE ATMOSPHERE AND PRETTY DECOR OF THE OFFICES---WE WERE VERY IMPRESSED WITH DR. CHEN. THE REASON WE HAVEN'T SCHEDULED A PROCEDURE IS BECAUSE I SLIPPED ON ICE AND FRACTURED MY WRIST. ONE THING AT A TIME!!!!!!
I was very pleased with my results, I'm 2.5 months now from my surgery and everything is coming together nicely. I love the way I look. I feel more confident in myself. Loved everything. Had a breast lift and tummy tuck. I honestly loved that I just woke up and it was done.
Very impressed with the staff and physician. They were very thorough and informative. I took my spouse with me and he was included in the discussion. I am very pleased.
I have seen Dr. Chen's work for years on other patients and was very excited to have my procedure done. I originally went in for a lipo consult and Dr. Chen made me realize that my expectations were not realistic and we chose not to proceed with that particular procedure. I trust him completely! I am glad we didn't go thru with the lipo but moved on to my other procedures instead, I couldn't be happier!!
I no longer have to tuck my stomach into my pants. I can wear all the clothes in my closet that I was hoping I’d someday fit into again. I have more confidence. I fit into my gym clothes much better and it’s motivated me to exercise more often. . Dr. Chen and his staff were both knowledgeable and approachable. I never sensed any judgement from them. I’m so incredibly satisfied with the outcome of my tummy tuck. My one critique would be that the doctor said the recovery is comparable to a c-section and I didn’t have that experience. It was definitely worse but still worth it.
The professional and friendly atmosphere made me feel at ease. Doctor Chen’s explanation was very clear, honest and reassuring.
Center and surgeon were attentive and lessened the stress that I thought I'd have. Everyone's was friendly and sociable.
The doctor was amazing and very thorough on providing all of the information I needed. Everyone at his practice was super helpful and friendly. I am very pleased with the outcome of my procedure and have already referred people to this doctor. I am much more confident than I was prior to surgery. I am so happy I had this procedure and so happy with the outcome.
From the moment I made contact with Dr. Chen's office, I was impressed by the friendliness of the staff and their willingness to assist me. On the actual day of my appointment, I got lost in the area where Dr. Chen's office is located. I was quite flustered when I made contact with the office to inform them I was running late due to my inability to locate the precise location. They were tremendously understanding and supportive. In spite of being more than 15 minutes late, they still treated me kindly and provided me with exceptional service. I never felt rushed. I truly believe that any other plastic surgeon's office would have been less understanding while possibly even rescheduling my appointment due to my lateness. The courtesy and graciousness with which I was treated in and of itself make this a winning medical service provider. I was also impressed with Paula whose customer service is outstanding! She provided me with vital information, answered all my questions, and put me at ease from the beginning. Her welcoming presence is a great asset to Dr. Chen. Dr. Chen was exceptional in every way. The consultation was informative, and I never felt rushed. He provided me with all my options, answered all my questions, and truly listened to my voice regarding what I thought about my needs in regards to surgery. As a result, we were able to determine that a less invasive procedure was ideal for me at this time. I believe any other plastic surgeon would have endeavored to persuade me to undergo the procedure that reaped the most revenue for the surgeon, but this is not true of Dr. Chen. He is genuinely patient-centered, and I find that quality to be quite rare these days.
Results are beautiful and natural looking. I have never felt so good about my body. Thank you Dr.Chen!