Everyone very nice and on time appointment.
I enjoy going there because everybody seems to know what they're doing there isn't a long wait to see Dr Parker and they always help me with all the questions I have.
You can preregister online. Short wait time. Dr. spends time speaking with you not a hurried experience. Scripts sent to pharmacy promptly
They treated me very well I have no complaints.
He is genuinely concerned about my issues. Made suggestions and answered all my questions.
Everyone is always so nice and willing to explain and answer any questions I might have.
I have always been comfortable with Dr. Heitmann and have been going to him for over 30 years.
Dr. Parker always takes time to do an exam and leaves time for you to ask questions without feeling rushed.
I was very pleased with Dr. Miller. She took the time to answer my questions and I did not feel rushed out of the office.
I felt her exam was thorough and to the point. Mentioned a few minor concerns and what I could do myself to help resolve the issue.
Visit took care of problem, Doctor made me feel at ease.
Dr. Heitman is very thorough which his important to me and my health.
She help guide me to what I needed to find.
Everyone is so friendly and knowledgeable.
Because I am always well taken care of. My questions are always answered and am never rushed to make decisions etc. Dr H always goes the extra mile
The office and staff were pleasant and professional. Dr. Clements was friendly and competent as usual.
The professionalism, the amiability of the personal, and Dr. Tzilinis is the best she, makes me feel very secure with her treatment and her knowledge explaining everything to me.
Office staff was able to see me on short notice and prescribed proper antibiotics and treatment.
The staff was very friendly and professional.
Excellent bed side matter and answered all my questions. Took his time and explained things to me that I understood.
Dr. H and Jamie are amazing. I just moved back to Naples and am very happy to be back!
[Highly satisfied with] The ease of not having to go to the office and having the ability to do the Telehealth appointment. Also, she listened to my concerns and ordered lab work to see if we can figure out what's going on with me.
Dr. Parker was fantastic! She gave me various options for my condition. She genuinely cared about my issue and she listened to my concerns. She has excellent "bedside" manners. I felt very comfortable speaking with her.
Taken back within 5 minutes, no waiting, minimal wait time for doctor, efficient and pleasant staff, excellent physician experience.
Friendly staff and my wait time is never long.
The Doctor and staff are always fast and efficient!
Friendly staff, easy check-in, Dr. H took his time to ask and answer all my questions...I never feel rushed...Jamie was thorough and patient...she makes the annual check up a very good experience.
Short wait and Dr. Miller took the time to talk to me and answer any and every question I had.
Dr. Clements is very professional, caring person Her communication is clear. She put her patient first. She was explaining my concerns very well. I highly recommend every woman to see her.
Very pleasant personnel and professional, I like the way they treat me.
Appointment was quick and easy, and I was able to get a new prescription.
Very prompt, very knowledgeable, very organized.
Abby went over everything and answered all of our questions
Dr. Miller made me feel comfortable from day one. I was diagnosed with fibroids and needed an open myomectomy due to the size of the fibroids. I was a mess but her and her staff were so kind, compassionate and informative. Weeks after the procedure I am healing beautifully and feeling better. Dr. Miller treats other woman in my family as well, we are thankful we found her.
Getting an appointment was quick and easy. Front office staff are very pleasant people. Wait time was not terrible. My doctor always listens to my concerns and seems to always be on the same page as I am. The whole experience is always just so positive.
I like Dr. Miller and all the office staff. I always have a good experience when I have an appointment. Dr. Miller always answers my questions and the staff is helpful and friendly.
Everything was explained to my clearly and Dr. Tzilinis answered all my questions.
Dr. Miller was very understanding and accommodating to my specific needs.
Dr. Parker has genuine concern for my overall wellbeing and is extremely helpful with recommendations for issues outside of the realm of gynecology.
I left confused which led to frustration and being upset. It may possibly have been that I didn't ask enough questions, but I would have appreciated any & all things explained more thoroughly including confirmation on previous issues being ruled out and why.
Dr. Miller and her staff were very welcoming. Dr. Miller listened to me, and I felt I had found my new doctor.
I was highly satisfied due the professionalism of Dr. Heitmann's office. They were on time, quick with procedure, answered all my questions and did not rush me.
Dr. Parker was not in a hurry, she asked questions. My appointment was on schedule. All the staff was courteous and upbeat.
Quick, efficient, explained all that would be done to me and provided time frames for test results.
I was seen in a timely manner and the provider was pretty thorough.
I was able to get right in and was also able to talk to him by phone before my appointment
I had a procedure today with doctor Clements and she was absolutely amazing. She made sure all my questions were answered and that I was completely comfortable with everything happening!
Dr. Holly is very clear and concise. She make me feel feel very comfortable and never makes me feel Like she is in a rush. She is very professional and personable.
I felt like I was seen in a timely manner, and I had an opportunity to talk about everything I wanted.
Dr. Miller is very understanding and will talk to you so you understand what she is saying.
Staff friendly, helpful and thorough.
Dr. Heitmann is an excellent doctor. I feel that I receive excellent care.
I went through a miscarriage and Dr. Miller made sure that post-op I was still healthy and on the mend and there weren't any lingering issues with my surgery. She was extremely kind to me in the way she treated me and encouraged both my husband and I through an unbelievably tough time for both of us. She went way beyond being just a doctor for us in that moment, she made sure I was physically, mentally and emotionally supported in those moments...
I have been a patient for over 30 years. I trust Dr. Heitmann and his care gives me peace of mind.
Yes extremely. I really love Dr. Christine. She was very helpful with my next steps on my diagnoses.
Went initially looking for a second opinion. Advised me of all options, and offered a distinct course of action once all labwork was in. Called with bloodwork results herself (not nurse, etc.). Genuinely seemed interested in trying to help.
The staff is rude and talks about patients in front of other patients. Not helpful. The only competent dr there is heitmann
My lab work showed I had very low iron. I mentioned it and they said take some iron over the counter. I went to the store and there are so many. How do I know what is best? When I saw Dr. Parker she said she was going to prescribe some and never did.
Friendly staff, and physician took time to answer all my concerns
he is very nice , took time to listen.
Dr. Heitmann has been my doctor for 32 years, he is excellent!!
The doctor made me feel comfortable.
[Highly satisfied?] Yes. Dr. Heitmann was very professional and helpful.
The staff is friendly and caring. Dr. Miller is a wonderful, compassionate person who always takes time to listen to everything that I have to say.
Mentions of religious practice in which I did not follow. Making me, a minor and a victim of sexual assault, feel uncomfortable for being shamed for not being a virgin. This is completely inappropriate in any case especially to be said towards a minor and a victim. I am horrified and embarrassed. In an already vulnerable and scary environment for those such as myself this was traumatizing and humiliating.
Very happy with the care provided by Dr. Heitmann and Jaime as well. Very caring and compassionate. I feel like I matter and that my needs are important. My care is in extremely knowledgeable hands.
It's always a pleasant experience, but during the pandemic, I'll go out on a limb and say we're all looking for that "human connection " and Dr. Tzilinis's staff provides that. From The check-in that is efficient and welcoming, to the check-out whereupon my interaction just kept me smiling and feeling valued all day. I don't think there's a higher compliment I can pay.
Dr. T and staff are caring, efficient and thorough.
I was brought in as an emergency patient within two days. I am so appreciative that you were able to accommodate me. Everyone was so supportive and helpful!
I always appreciate the way they ask about my daughter and how she's doing. I also love the professionalism with Dr. Heitmann and how comfortable he, and the whole office staff, makes you feel.
Have known Dr. H for two + decades. He is Always professional, and personable at the same time he listens attentively. Has recalled comment made a year or more later. He shared his honest view point on an issue of concern.
Wait time was minimal, the procedure went very smoothly.
Dr Heitman answered many questions I had and I was very satisfied w my service.
Promptly taken and always a good experience. Very professional.
All processes and procedures are explained and written down clearly by Dr. Tzillinis and her staff (Lisa).The practice cares about out of pocket prices their customers will pay by contracting prices with the lab provider for certain tests. Dr. Tzillinis understands and remembers past conversations she has had with you. She is caring and smart. I was feeling tired and unmotivated, the hormone replacement pellets helped immensely. I love the practice's patient portal system they implement so the patient can always access test results, doctor/patient communication and appointment dates.
Highly efficient office Dr. Miller was professional, informative, great bedside manner
I felt really comfortable with dr heitmann I feel as if he gets down to my level easy to talk to and was able to go over my concerns. I already started to recommend him to my sisters and friends I think he is definitely in the right field. Thank you for making my visit so welcome. He speak to me as if I was seeing him for a long time and that is definitely something people generally looked for when seeing a gyno.
My appointment was on time and the staff is very friendly.
She is easy to talk to and open to any concerns or questions.
Dr. Holly was personable and was patient to address my concerns.
Dr. Heitmann took time to speak with me, he did not appear rushed. The staff was professional.
Dr. Tzilinas took her time answering my questions. She's very knowledgeable about everything I asked and even gave me a better explanation about medication that I was taking than the doctor who prescribed the medicine. She's kind and empathetic. Her staff are supportive, kind, considerate and welcoming as well.
I arrived early for my appointment, and was immediately seen. Dr. Clements was excellent and informative.
I never feel rushed, Dr. Heitmann always takes time to listen and answer any questions I have.
Dr. Clements has great bedside manners and did not make the visit feel rushed. She has gone above and beyond and I feel very lucky to be under her care.
Nothing extraordinary. Very short visit.
He was very straight forward and very informative answering my questions.
Dr. Parker took the time to listen to my issue, completely. Was clear and concise. Even though I was very anxious, I felt she was able to explain the procedure clearly and I was more relaxed when I left than I was when I arrived. She is a very good caregiver!
I was in & out of the office in a reasonable amount of time. And as always, the staff was friendly & professional.
I have a problem, Dr. Parker and I discussed it, but still unsettling in myself that answer is not an easy answer. Dr. Parker is trying to find answer.
Dr. Heitmann takes his time and explains everything well.
I came with a problem and ultimately nothing was done. No sense of urgency and I'm not even sure what I should do moving forward with the issue.
There was a 45 minute wait but she was so nice about it...all good.
Dr. Heitmann is relaxed; does not rush through the appointment. He offers good advice.
The office staff, Dr. Heitmann's nurse Jamie, and Dr. Heitmann are very kind, personable, and competent.
The doctor has a fabulous bedside manner.
I didn't wait long to see the doctor, the stuff nurses and doctor are very nice.
It was a quick visit and the doctor was efficient.
Anticipated what was needed at appointment and took care of scheduling.
Appointment was close to on time, Dr. Heitmann always takes the time to check on his patients and ask how we are doing - how we feel...you have his full attention when you are there.
Not only did Dr. Clements switch me to a better birth control prescription, but my pelvic exam was much more comfortable than what I've experienced in the past. I can't thank her enough.
She was very nice and informative.
Filling out forms online saved time. I did not wait too long to see the doctor. Doctor Clements was congenial, professional and knowledgeable. She answered all my questions. Her expertise made me confident that I was choosing the right doctor.
Doctor Heitmann always takes the time to answer all questions and is not rushed in doing so-- Jaimie is the same.
Dr. Miller really takes time to discuss all questions and concerns. I feel like she truly cares. I always love her kindness and empathy.
Dr. Heitmann always takes his time to explain in detail all my questions.
Dr. Parker is always kind and patient and listens. Her bedside manner puts me at ease.
Dr. Heitmann actually includes you in the decision of your treatment. He's very easy to talk to, he listens and takes into consideration your own opinion.
I request to see Dr. Heitmann because he always makes me feel cared for. I feel like his appointments are always sincere and he takes his time to listen and answer any questions I may have. I do not just feel like another patient he is just checking off.
Very well run office, appointment completed on time with friendly, knowledgeable doctor and staff.
Dr Tzilinis is the best, personal and caring.
I had a mammogram first, then went up to see the doctor...Have been coming here for a few years and am extremely happy with all of the staff.
Dr. Miller wanted to make sure that my abnormal bleeding was from my blood clots and not something else. I cried as soon as she walked in the room but she reassured me that everything would be okay. And guess what she was correct! Surgery went well and was fast!
Absolutely love Dr. Tzilinis and her staff. They are very caring and helpful.
Dr. Parker's staff pushed me into the schedule within 2 days for some pain I was having.
Waited for 35 minutes after my appointment time to see doctor. Previous visit waited 445 minutes to see doctor. Appointment was rushed and person who checked me out was not interested in trying to resolve a question about the charges. She told me to go back down the hall and find the doctor, who was then seeing another patient. I was charged $50 more for identical appointment which I previously paid $50 for. This discrepancy was not explained or resolved.
I've known Dr. Heitmann since I was 11 years old and he's the best OBGYN doctor I know. He cares for all his patients and his staff is awesome.
Ease of scheduling, with mammo and well visit scheduled at same time. Love that! Efficient registration, lovely staff, excellent customer service.
Dr. Tzilinis was easy to talk to, knowledgeable, and very helpful. She read all my records before coming in so I did not have to give her a full history of my surgery. I was able to discuss my current concerns. She clearly understands my situation and was able to give me appropriate feedback. The staff was also friendly and made the visit easy.
The office staff is very efficient. Dr. Holly Miller is very friendly and easy to talk to. The mammogram was right on time.
Dr. Miller gave me health advice and put me at ease with the information provided to improve my health and help me on a path to a future pregnancy.
Everyone is polite, courteous, and expedited the whole process of mammo and doctor visit. Also, safety and precautions were seen in respect to COVID-19.
Everyone was great and Dr. Holly Miller was fabulous and did not make me feel rushed when I had questions. She actually listened and is addressing some of my concerns.
One stop for ultrasound and then saw results with Doctor right after.
Dr. Clements is thorough and identifies things I need to do and take to get/stay healthy.
Dr. Heitmann listens to all concerns and really explains in detail the answers to all my questions. He is my favorite OB doctor at the practice.
I was in and out fairly quickly!
They are a very friendly staff, and I didn't have to wait long.
Attention and time spent listening to concerns.
Dr. Tzilinis is always very welcoming and makes you feel comfortable during an appointment that can often be uncomfortable. She's knowledgeable and takes her time to explain situations. She's always open to answer questions that I have.
Satisfied with results.
I was kept waiting in the exam room for 45 min.
Dr. Tzilinis listened to me speak and considered my total health and wellbeing in addition to specific gynecology issues.
He took the time to talk to me and listen to how I felt about my health.
The front desk people are very friendly and efficient. The ultrasound tech was kind and gentle. The office is comfortable. Dr. Tzilinis has a great bedside manner.
I can just say THANK YOU, DR. HEITMANN! You brought me back to myself. You saved my life and I didn't have the chance to tell you how grateful I am to you! I just remember that I had to go to the Emergency Room with a lot of bleeding, not just during my period, almost every day, which caused anemia! You did a Myomectomy after I received blood infusions for two days and feel so happy and I just wanted to tell you. THANK YOU SO MUCH. GOD BLESS YOU!
I waited an hour for my appointment. You need to do a better job
Dr. Tzilinis has the BEST bedside manner. I wish she could take care of my whole body.
I know this doctor is thorough and extremely competent.
Dr. Tzilinis was thorough, kind, straight forward and spent time talking about symptoms and options with me.
Dr. Heitmann is kind, caring and just overall wonderful doctor.
Everything on time, works like clockwork, everyone pleasant and helpful
Short wait time in waiting room, efficient cleaning in process online. All my questions answered.
Front Desk staff very friendly as well as assistant.
Dr. Tzilinis is very skilled and caring. She has a way of calming me during the procedure and it's over before I know it. She is very thorough, which has made all the difference in tying me in the right dose and schedule.
The nurse jamie was really rude. She made me feel like I was being dramatic for coming in and that there was no reason for me to be there. Dr. Heitman is great, I have seen him many times. I have prolapse and would have liked more information but I didn't feel comfortable asking questions on front of the nurse Jaime.
Timely and very quick appointment. Made accommodations for having my little one with me. Much appreciated.
Dr. Tzilinis' office is run well, and efficiently. Her staff is knowledgeable and friendly, and she is a caring and excellent doctor.
Dr. Miller takes time to listen to her patients.
Dr. Miller and the Ultrasound tech both made me feel very comfortable during an uncomfortable and painful procedure. They walked me through every step of the process and showed me the exam results at the completion of the procedure. Even if they weren't the results that I would have wanted to hear, Dr. Miller made me feel confident in her that she is going to help me through my problems with infertility.
Dr. Miller always takes the time to explain your questions and concerns. I never feel rushed, and the staff is always professional and friendly.
When I was in the exam room, the nurse came in to get my vitals and the first thing she says to me is "Don't get the vaccine!" I was stunned by her comment. I told her my husband had received his first dose the day before. She then remarked "WHO told him to get it?!" She said some MDs had chosen to get it. She informed me my MD Dr Tzilinis had received it and asked suggested her nurse should get the vaccine (per CDC recommendations). The nurse refused. When the the Dr came in she suggested I get the vaccine. I thought the nurse's comments were totally inappropriate and smacked of a political opinion.
Friendly staff, and Dr. Tzilinis actually read my medical history and charts! She asked a variety of questions to treat me holistically and answered all of my questions. I received two vaccines at my appointment and left feeling happier than when I arrived.
Dr Parker is always professional and makes my experience comfortable.
Dr. Miller spent time with me and listened to most of my concerns.
Dr Heitmann always takes his time to explain up to my level his findings,
Short wait time, friendly staff, pleasant exam experience
Dr. Clements and the entire office are always courteous and organized.
Very friendly nurse; Doc is great as always.
Doctor was extremely knowledgeable, understanding and genuinely wanted to help me find the right hormone balance to help me.
Dr. Parker explained everything that would be happening before going to my pre-op appointment at the hospital.
Dr. Tzilinis was a delight. Very responsive. Very kind and knowledgeable. I had to wait for a while in the exam room but when she arrived, she was very apologetic for the delay. That's all I ever need. I understand that for doctors, they have emergencies and patients who take longer and the extra step of acknowledging the wait time was very thoughtful and unexpected.
Loved how Dr. Tzilinis reviewed and discussed everything then followed up with getting me other appointments and things I needed to do.
Got in quickly, saw the Dr. and he decided I should get an ultrasound to get to the bottom of my issue.
Was left waiting I exam room for 45 minutes until the doctor came in. Very satisfied with my doctor, though!
The appointment was fine but my prescriptions were not filled out with instructions and the pharmacy would not give them to me and this was for both of my prescriptions which I'm still waiting on a response to get them.
I am very happy with the professional, kind, and friendly staff at A Woman's Place. Dr. Tzilinis is a very understanding and professional physician. She explains everything and makes you feel comfortable. I trust her and her staff and I am happy to say that I have been a patient for 6 years.
I write this with tremendous sadness and disappointment. The experience I had with Dr. Parker I will never forget, partly because of my results, but more so how she presented and delivered the worst news possible. During my routine 12 week appointment, Dr Parker, had in advance results that pointed to my child having trisomy 13. I was unaware that your office had these results. If the Dr had this diagnosis in advance as she did, why wasn't I given the results over the phone or told to bring in a support person to drive my home. If a patients blood work is shown to have a serious problem there should be a compassionate practice in place to make sure the patient does not receive terrible news alone. She literally walked in the room and delivered the news that my baby is "incompatible with life" her words not mine, and was handed a one pager on what trisomy 13 was. I was left to mourn alone in the office with not one dr or nurse coming in to check or even ask if I needed assistance home. She spoke more about abortion than life and when I asked her several questions many of her answers were "I don't know" or "I haven't had many, if any patients deliver a baby with trisomy 13." The compassion and human side of this experience was gone and I was left to feel like I may be the only woman who she knows who is choosing life. In stark contrast, I ended up going back to the office for bleeding and saw Dr. Miller. Her tone was very different, not only did she assure me that she would be with me thru this she said she knows many patients who she has delivered and never once assumed my baby was "incompatible with life." She simply said we need more information which meant going to a specialist. She then made a phone call to get me into the specialist early as Dr. Parker made no such attempt. 2 weeks later I saw a specialist who during that visit concluded that not only was our baby perfect on that scan but the neck reading that your ultrasound tech Britney took was starkly incorrect. The specialist went on to explain how Britney could have made the mistake. When I went see Dr. Miller for my bleeding I saw Britney first. I asked her to do a neck scan again and she sarcastically questioned why I would want it again. I told her a second opinion is important even if its from her and she again pushed back rudely. Fast fwd to the specialist who said she did in fact get it wrong. I also told Britney during my ultra sound that I had 2 hemorrhages with my last children and that it may be happening again. She quickly dismissed me, annoyed that I asked her to do the neck again, and said that it cant happen at 12 weeks and she would see it. I left being told that I was possibly miscarrying. When I went to the specialist the first thing they asked me was if I was bleeding, i said yes and she said okay i can see the hemorrhage on the ultrasound. Again, I was left with how did Britney get that wrong? I told her my previous experience and she negated to listen to me and missed my hemorrhage making me believe for the next few days I was possibly miscarrying. I am a Christian woman deeply rooted in my faith, and although we wont know if our baby is sick or not, the last scan is pointing to a healthy baby and we thank God for this. If i in fact listened to Dr. Parker and believed my baby was "incompatible with life" or did not have the money to see a specialist or did not have my faith how many woman do you think may have aborted based on Dr. Parkers words and answers and Britneys incorrect scans.I did not want to write this review because I'm sure Dr. Parker and Britney have good intentions but on that day and those scans they made some life changing mistakes that cannot be taken back for many women. I thank God I kept my baby, because as for now he is healthy and shows no signs of trisomy besides a single blood test. It is one scan at at time for me and my family. I ask you share this review with grace with each of them, I'm sure they do their best day in and out but on that day the greatly failed. Again, I didn't want to write this, it makes me extremely sad having to relive this experience but I keep receiving an email asking to rate my experience and I feel in some way I need to share my story so the next time a patient in your office receives life changing news, she is shown compassion, kindness, and empathy for her sorrow.
Dr. Parker was very efficient and professional. I was so glad that she was able to do a test even though it was the first time I had seen her. I was expecting to have to come back, and it's about an hour drive, so I was very thankful that I didn't have to make the trip again for the test that I had.
The doctor was great every time I go. The doctor always ask me how am I doing or how my baby doing was well.
I was asked if I had any questions or concerns following my routine checks.
Felt like it was a quick in and out appointment. She checked baby's heart beat for like 4 seconds, didn't even read to me what it had said.
Dr. Tzilinis always takes the time to explain things to me & to answer my questions completely.
Friendly and helpful staff. Dr. T. is upbeat and professional.
The process of checking in online was so easy and then smooth and quick once in the office.
On time appointments, was able to check in online prior to appointment, very efficient.
I was able to get my annual appointment with mammogram, and bone density scan done all in one appointment. Everyone in the office is very friendly and helpful.
I was satisfied with the ultrasound. However, the doctor made me wait 30 minutes just to tell me she didn't see or feel the strings.
I didn't have to wait long and Dr. Parker takes her time talking to me and asking if I had any questions or issues.
Nurse and doctor were both wonderful. Listened carefully and gave me options and avenues for possible solutions.
Dr. Tzilinis is very sweet. I am very comfortable.
She is unlike any other doctor I have ever experienced. She is knowledgeable, confident AND compassionate, she doesn't dismiss your concerns or worries and can really pick up on nonverbal cues quickly that help her determine how to approach you.
Dr. Tzilinis is very thorough. She sets a comfortable atmosphere with congenial conversation and sincere concern for my welfare and health. She is extraordinarily easy to talk to.
I think that Dr. Heitmann really listens to his patients, takes the time and gives the best options.
Dr. Miller took time to answer my questions and was a pleasure to work with.
I didn't have to wait. Front staff very friendly. Doctor very easy to talk with.
I had a hysterotomy done, Doctor Parker is the Best.
Doctor is wonderful ! Very knowledgeable and calm
Dr. Miller is AMAZING!! She made us feel so cared for and very welcomed!
Dr. Clements is always very nice and efficient. She takes the time to answer questions if you have them but also seems to value your and her time.
Dr. Miller is extremely friendly, empathetic and knowledgeable. Takes the time to talk and answer any questions.
Through my routine exam a problem Dr. Heitmann found an issue and I was able to get an ultrasound, biopsy and course of action before I left the office that day.
I have been getting the hormone pellets for almost a year and each visit is consistent. Dr. Tzillinis is always professional but has a good sense of humor and makes you feel like a person not just a patient.
[Highly satisfied] Because they take good care of us.
Dr. Miller helped me find a specialty physician.
Dr. Miller always takes the time to treat me as a person and not a number. She takes her time to discuss my personal concerns. She does not just give info and then check me off. She is personable and that makes a difference!
Dr. Miller is very thorough, takes time to answer questions and has a great bedside manner.
Dr. Miller listens, cares, and asks questions.
The doctor was rushing around and I did not feel I could have the personal conversation I needed to have. She seemed eager to move on to the next patient.
She kept my nerves down and made sure to make it as comfortable as possible! I have heard nothing but horror stories from friends, my experience was 10/10
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