I love the results of the surgery, I had no pain and hardly any bruising, the doctor and staff are very professional and nice.
Overall very detailed and knowledgeable about the procedure. Was able to handle all my questions and concerns.
Dr. Polo and his staff treated me with the utmost care and concern from the onset of my visits, surgery and post-operative care. They listen attentively and responded to all of my questions and concerns. The facility was impecable! This team showed their expertise at all moments of my care!!! I can’t thank them enough!!
Dr. Kelly repaired part of my scar and left it perfect, in 2 months I will repair the other part...he is an excellent doctor. I feel very happy for the results.
Dr. Kelly and his staff provided excellent patient care and even during my post-op issues, everyone was extremely concerned about my well-being and reassuring of a positive outcome.
Dr. Wolf and his team are simply incredible. From the women that work at his front desk, to Hayley his patient coordinator, and all the way to his surgical team; you are guaranteed an amazing experience. Dr. Wolf is such a knowledgeable physician and his bedside manner is unmatched. Any procedures done at Miami Plastic Surgery will yield stunning results along with a pleasurable experience. Lastly, the confidence I gained and quality of my breathing that was enhanced would not have been possible without Dr. Wolf and his extraordinary team.
Dr. Polo is very personable which means the world when discussing any kind of reconstruction after a breast cancer scare.
Dr. Polo is a great professional, very happy with my surgery results. His staff is also attentive and professional. I love the way I look!
Dr. Polo was very professional. He is very detailed with his work. I am very happy with my breast implant exchange surgery and lift. The results are perfect.
I have been highly satisfied since I first went to Dr. Kelly's office for my first consult. Every moment from the first consult, to procedure and then post op visit has been a wonderful experience.
I have the same expression in my eyes, I look refreshed with no suffering. After 10 days I was ready to party.
Dr. Wolf was the only Doctor who not only offered to see me right after a procedure that he performed on my mom but was kind and humble to find me a solution that no other Doctor could. He is by far an exceptional Doctor who I highly recommend to anyone doing any form of facial surgery. The professionalism in the office is incredible. Everyone is humble, pleasant, helpful, knowledgeable and always aiming to give 150% customer satisfaction. The surgery who 3 doctors could not give me an answer as to why my eye lid was the way it was yet alone how to proceed, he humbly did. The surgery and the outcome was a complete success. I am so pleased with how I look. I only wished I would have seen him sooner, to have had closure with my situation. I am eternally thankful to Dr. Wolf. He has made me feel fantastic and has brought my confidence back to be able to look at others face to face without being embarrassed of the lack of symmetry in my eyes. Thank you!!!! Dr. Wolf, you are by far the BEST.
I would recommend Dr. Wolf to anyone. I was nervous about having nose surgery because I did not want to look like a different person, yet I wanted to get rid of my bump. I did not live in Florida at the time so my first consult with Dr. Wolf was over video call and even then, I felt extremely comfortable booking my surgery date. Dr. Wolf listened to exactly what I was looking for and he gave me his professional input telling me exactly what he could and could not do. The actual surgery was less than an hour and a half long and the recovery period was very quick! Dr. Wolf and his staff made me feel very comfortable and informed throughout the entire process. I am so glad I chose to have nose surgery with Dr. Wolf.
Dr. Wolf is the best at what he does. I really believe he’s mastered rhinoplasty. He’s extremely nice and cares so much about his patient’s experience and happiness. I am pleased with my results and happy that I have a friend and advisor for future facial treatments.
Everyone that attended me was very professional. Staff had my comfort and best results present. Surgery was conducted as scheduled with minimal pain.
Dr. Wolf is very skilled and I really enjoyed meeting him and all his staff. I had an amazing experience and am very happy with the natural results for facelift and neck lift. The whole process was fun and exciting with great results.
The office staff were very prompt. Dr. Kelly was also on time. He had a warm and caring attitude. He seemed very knowledgeable and didn’t attempt to do more than necessary.
Dr. Kelly and his team were extremely polite, professional and they took the time to explain every detail about the surgery, they answered all our questions and made us feel safe. Thank you very much.
The words thank you are not enough to express how much I feel! Dr. Kelly and his wonderful professional staff were amazing the way they made me feel prior to the operation and after.
Dr. Kelly is a miracle worker & his staff is extremely professional. Everyone was so nice & easy to talk to, and I am beyond thrilled with my results. I would recommend Dr. Kelly to anyone interested in any of the services he offers!
The Doctor and his staff are very kind, friendly and willing to answer all questions. The offices where consultations are held are very clean and comfortable, the time set for the appointment is respected, so there is minimal waiting time. The follow up that doctor Kelly gives you after surgery is very appreciated. Totally recommend this doctor .
Dr. Wolf and all of his staff were so kind and patient. Highly professional atmosphere and Dr. Wolf has the best bed side manner. He is truly wonderful.
Dr. Kelly and his staff are the most professional and caring people. They make you feel so comfortable for your surgery.
Dr Wolf throughly explained how the procedure that I was interested in was not appropriate for me because I really did not have fat in my neck . He mentioned what could be suitable in the future , and suggested that I return in 6-9 months to further review.
The outcome was excellent, no visible scars. My eyebrows are now at the same level. The patient experience for the entire process of scheduling all appointments and procedure, follow up Care was wonderful. The entire staff is friendly. [Single best thing is...] The outcome is amazing. I don’t have to keep lifting my forehead muscles to see better and there are no “bags” under my eyes.
Dr. Kelly was knowledgeable and interested in my case . Wonderful bedside manners, great personality. I would highly recommend .
Staff was super friendly. Doctor was extremely accommodating with the schedule. Doctor has a wonderful bedside manner. Neck and face don't make me look too young, that would look ridiculous. [Single best thing is...] It made me very happy!
Dr. Wolf was very thorough in explaining the procedure and the changes he was going to make. I felt very comfortable with him and trusted him and his team. From the pre-op to post-op, Dr. Wolf cared about me and my desired results.
Dr. Wolf and his entire staff completely went out of their way to make my son feel comfortable and content. He has an incredible bedside manner and truly cares about his patients. They have an excellent team! [Single best thing is...] The gentle calming nature of Dr. Wolf which helped to ease our anxiety.
Dr. Polo took his time in answering all of my questions. This is the first time I had a procedure done. I was nervous about having surgery and he made me feel very comfortable. I'm very happy with my results. I would highly recommend Dr. Polo.
The Result were not as expected. Dr. Kelly told me months before about the reduction size and I was not totally on board with the idea. I convinced myself that it was better than what I have to deal with now. 1 1/2 months after surgery, Dr. Kelly was 100% correct. Love my experience, my friends and family can not believe the change. I never had pain, just a little discomfort. I feel like I am the only patient because he is so detailed and attentive. Above Top Doctor! His staff is very good too. Do not know what they do, but after almost 3 months after surgery, they still do not change. Excellent Dr. and Staff. One thing I do not like, is their surgical bra.
Doctor Kelly and his staff are caring and easy to deal with. The results were very natural and not overdone. [Single best thing is...] My jowls are gone, neck is tight but I still look like me!
Doctor Polo and his staff were wonderful. Explained everything. Made very helpful suggestions.
I had been unhappy with my lines for many years and Dr. Wolf cut them out and made them much less noticeable. [Single best thing is...] I look much better and my chin looks more normal.
Dr. and staff were very professional, warm, empathetic and reassuring. They listened, answered questions / concerns I had and made me feel like a VIP!
Dr. Wolf is an artist; he is a perfectionist. Moreover, the physician assistants, nurses and patient coordinators at Miami Plastic Surgery are responsive and professional. I felt comfortable in this office and will return for additional cosmetic procedures.
Professional staff. Thorough pre and post surgical appointments. Follow up with surgeon on multiple occasions. [Single best thing is...] Looking good in a bathing suit again.
Friendly staff, short wait time, excellent Dr. communication.
Dr. Polo and his staff were wonderful. I felt very comfortable with him and his team. Dr. Polo has a wonderful bedside manner and listened to all my questions and concerns.
When I went to have surgery, I was a bit nervous, which is normal. When Dr. Wolf walked in and spoke to me I felt such peace and very calm. The nurses were amazing and to my surprise, they were both named Lily just like me. Everyone I came in contact with that day were amazing. I was able to see my neck right after surgery and I could not believe the results. I am very pleased with my results so far, and many have asked if I have lost weight, which is what I exactly wanted. Thank you Dr. Wolf and you have a patient for a very long time! The single best thing about my experience, which was under chin lipo, was that I felt like I was at a Spa! Not kidding!
Dr. Kelly has an easy manner. I appreciated his honesty. I was looking for a 2nd opinion on a breast lift that I had last October.
Appointment on time. Excellent offices near my office. Great Doctor! Great Staff! Highly recommended!
Dr. Polo and his staff were very professional, informative, efficient and kind.
Excelente atención y resultados satisfactorios
The entire experience from initial consultation to post op vistis was excellent. I look forward to working with Dr. Kelly and his team in the near future.
The office staff were very professional. Dr. Kelly answered all my questions. The literature was clear and concise.
I felt more than comfortable with the consultation and Dr. Kelly. He answered all my questioned and reassured me with anything I was uneasy about.
[HIGHLY SATISFIED WITH...] RESULT, PROFESSIONALISM OF THE DOCTOR & BEDSIDE MANNERS.
Well informed about all aspects of procedure. Everything was done in a timely manner and the staff was so kind. I am extremely happy with my procedure and post op care. [Single best thing is...] Attention to detail and to my specific needs.
Results were exactly what I wanted, AMAZING staff, constantly had all my questions answered
Dr. Polo went over and above to ensure that I was comfortable. I’d had a previous experience where I was not satisfied and as soon as I saw Dr. Polo he took care of everything. I highly recommend him
All questions were answered to my satisfaction.
All of the nurses were excellent. They were all so professional and kind and took such great care of me. Dr. Kelly is wonderful!
Everything from start to finish was very professional.
Doing this procedure was a big step, because I was very scared, but the results exceeded my expectations, Dr. Kelly did exactly what he told me before the procedure. He and all the staff that support him are always attentive to my questions no matter how insignificant they may be. Dr. Kelly was very attentive to every detail in the recovery process. What most makes me happy, is that people tell me that I look fantastic, radiant, but they do not notice anything. Thank you Dr. Kelly you are amazing, delicate, careful and above all a professional with golden hands. Adriana, her assistant, made me feel as a family, and Ligia always attentive and cordial, that gave me a lot of confidence. Thank you, thank you and thank you.
The staff was extremely attentive and more importantly caring. Dr. Kelly has the ability and expertise to make sure his patients are a priority and are satisfied with the results of the procedure. Lastly, the procedure from beginning to end was a success.
Dr. Kelly took his time with me & answered all my questions. He & his staff were very professional and helped make the whole experience easy & comfortable. If my surgery results are just as good as my initial consultation, I would recommend Dr. Kelly in a heartbeat.
Dr. Kelly, and his staff were very professional and nice.
Dr. Kelly has done a previous surgery on me and was extremely happy with that. He listens to what you say and answers all of your questions. He has a quiet demeanor that is very calming. His surgical coordinator and surgical nurse are awesome!
First from initial visit, Dr. Polo was very informative and made me feel comfortable. Second thing I already see results.
Dr. Polo and staff are welcoming and very proficient. There was never a time that I did not know what was going on or about to happen. All staff listen to my concerns and reacted accordingly.
I went in for a surgical consult for breast implant removal & partial mastopexy (nipples don't need to be raised per MD) as well as upper/lower bleph... consult fee of $100 (which felt petty) then 3 set up fees & 3 anesthesia fees. Also, Ligia did not understand it was not a full mastopexy even after I explained about nipples and she quoted me for full... her discount didn't budge. As an OR RN, these fees of anesthesia and set ups were excessive knowing what is involved. Bleph cost was double other consults, not to mention no consult fees at any other office. The discounts provided did not compensate for all the fees and costs Ligia quoted me. Would be open to discuss the breast reduction further if reasonable...
Very professional and welcoming doctor and staff. They make you feel like family no pressure just honesty. Dr. K is the most humble, honest and trustworthy Doctor.
I was treated with professionalism and the upmost respect. Dr. Polo carefully listened and addressed all of my questions. His high level of expertise and experience became evident in our very comfortable conversation. He absolutely delivered excellence in all aspects. The support team made me feel welcomed and comfortable at all times.
The Doctor explains clearly the procedure. He took his time and make sure I understood every detail.
Dr. Wolf is a great human with an outstanding knowledge, great staff. Dr. Wolf takes GREAT PRIDE IN HIS WORK AND SAFETY COMES FIRST.
Everything was amazing from the moment I entered the office. I would highly recommend Dr. Kelly and his office to anyone.
Dr. Wolf is amazing! He always make sure his patients are comfortable. His professional demeanor, and friendly greetings gave me all the comfort to put my trust in him. I recommend Dr. Wolf to anyone who is looking for a brilliant, and confident surgeon.
Dr. was clear about the procedure he would perform. He told me what to expect as far as pain and recovery.
Dr. Wolf is like a friend. He talks to you and LISTENS. Has a wonderful attitude. The day of surgery is as relaxed as being at home. Everything is super clean and up to date and nurses are awesome.
The process has been very smooth. Dr. Polo has been an extraordinary Doctor. He has been very caring, explains the procedure thoroughly and takes his time at follow up appts.
Great doctor advise and involvement. Great results. Great follow-up.
I was well taken care of and the surgeon listened to every detail. He made sure that I was pleased with my experience. My nose turned out the way I wanted it to. I feel much more confident with my nose.
I had my eyes done with Dr. Wolf 15 years ago, and it was a wonderful experience. He is conservative, and he is caring!!! I live over an hour away and couldn’t imagine going to anybody else the next time I went for surgery (even though I did go for a whole bunch of consultations). I am so glad that I chose to go to Dr. Wolf again, as I look like a ten year younger version of myself. I look like me, not some stranger with a very tight facelift, or filled with a bunch of stuff!!! I love Dr. Wolf, and trust him implicitly. I feel great about myself.
I felt comfortable the whole time. The nurses and staff were helpful and extremely kind. Dr. Wolf helped calm my nerves by answering any questions I had and by being so readily available to speak all the time.
Excellent professionals, Dr. Max Polo is an artist!! He transformed a complicated breast into a work of art. Very pleased with the results.
Love the staff and doctors. Adriana is wonderful. Always makes me feel at home. They treat you right. It always bothered me that my eye lids sagged. One was lower than the other as well. Now they are even and I can actually wear eye mascara again. Made a huge difference in my day to day appearance. I am very happy
Great result of the surgery and very satisfied with the Dr. and staff.
I liked Dr. Wolf immediately. My best friend Karen Firestone recommended Dr. Wolf. I did see another surgeon in LA in the summer and both surgeons made the same suggestions and I live here in SOFLO it only makes sense to do it in Miami. I'm looking forward to my surgery and new eyes!! My sister will probably do the same procedure after she sees mine.
The entire experience from beginning to end was a pleasure. The entire staff was friendly and extremely helpful
Dr. Wolf and his staff are the consummate professionals who do everything possible to meet the expectations of their patients.
I will be returning to do microneedling with Tanya. She was very knowledgeable and made me feel super comfortable with the procedure that I want to do. I am very happy with everyone here. Thank you!
The staff and Dr. are extremely attentive caring and professional. The best I have ever experienced.
Everyone that I came into contact with, including the surgeon, was absolutely wonderful. I felt comfortable and confident with my decision to have the surgery. The surgeon was so professional and I felt he genuinely cared about my well-being.
I was a patient of Dr. Kelly 25 years ago and I remember how kind he and his staff were to me then and they were the same 25 years later.. If I ever decide to do something else I would not hesitate to return to Dr. Kelly..
Dr. Polo was very attentive and answered all of my questions. He has a very good beside manner and made me feel at ease at all times. He is an excellent surgeon and it is evident by my results I am so happy. His staff was very pleasant, friendly and informative. I would highly recommend him to others. Having a breast reduction has given me more confidence in my appearance, after menopause the body begins to change. The more stream lined look is perfect for me.
Outstanding service and attention provided by Dr Michael Kelly and his team. Dr. Michael Kelly did an amazing job, I am extremely happy with my tummy tuck surgery results and the care given to me pre and post surgery. Thank you so much Dr Kelly for making me feel great about myself!!! [Patient Name] The best thing from the surgical experience was the care and respect from Dr Michael Kelly. He made sure I was knowledgeable and felt comfortable about the surgery and knew what to expect.
I love the way everyone was so caring and thoughtful. [Single best thing is...] My post operative care was top notch!!
Great result but more important great experience! Thank you! [Single best thing is...] Never waiting for any appointment. Thanks for respecting my time.
Dr Wolf is a very nice person, He was very conforting and caring and did not mind to talk to me so many times before surgery to be sure I was ok with what was been done. I had some problems with my lab tests and the dr was on top of all details to make sure everything was fine for surgery. The staff very attentive and helpfull and caring. The results were exactly what the doctor told me it would be and I love the results. After surgery the dr reached out several times to see how I felt. [Single best thing is...] I can breath trough my nose
Professional service. Efficiency of staff. Caring and responsive staff. [Single best thing is...] Always felt confident that I was in good hands.
I feel like a million bucks since surgery. The aesthetics is off the wall fabulous. The only thing I would change about my surgical experiences with Dr. Kelly is the price. Very expensive but worth it.
The professionalism and knowledge of everyone in the office. Dr. Kelly is a very knowledgeable, extremely polite and caring doctor. My pre and post op care was top notch!!!! My follow up appointments are always timely and informative about my recovery.
I feel happier. They were very professional and well informed me of process from beginning to end.
Professionalism. I’m very happy about my surgery. I feel younger.
The staff is so friendly, professional and knowledgeable They put me at ease and explained everything to meThey really took their time with me The surgeon explained the surgery to me and the outcome
This is not my first surgery with Dr. Kelly. I continue to use his practice for my cosmetic surgical procedures because I have always been satisfied with the pre and post experience.
The results are excellent, the level of care is astounding. The offices are beautiful and clean. The staff is professional and friendly. The Dr. Polo is kind and disarming, yet very professional
This was an awesome experience and we will definitely return for all my family's cosmetic surgery desires. Top rate service and A++ service! The entire office staff was encouraging and receptive to questions. Dr. Wolf was so attentive and patient, giving my daughter the devoted care she needed to feel comfortable having surgery for the first time.
My nose was the aspect I hated the most about my face. Since I was young I suffered from a very low self esteem and no confidence because of it; I wouldn't even allow my picture to be taken unless I angled my face to where it looked 'acceptable' in my eyes. Before the surgery, I was quite nervous as I'd heard of many rhinoplasties gone wrong, but after reading about Dr. Wolf's years of experience, amazing results, and meeting with him and his staff, I instantly calmed down and the nervousness turned into excitement. The surgery was successful (as it was obviously expected) and I was treated amazingly in my post-op anesthesia haze. The results weren't going to be instantly noticeable (I knew this already), but I didn't bruise or get swollen as I expected to. but now at my 3-month mark I see a drastic difference, yet my nose was left as natural as ever (none of my friends even noticed!) I couldn't be happier with the procedure and I would definitely go to Dr. Wolf again with any other surgeries I might want to have done. My nose was left as natural and perfect as ever, and my confidence and self esteem have been considerably boosted. Also, Dr. Wolf and his staff checked in with me some weeks after the surgery and that meant a lot. He also replied immediately when I had a concern regarding the outcome when my niece poked my nose
Dr Kelly, Ligia and Adrianna were amazing in every aspect of my experience. I feel amazing and it has truly been a pleasure. If I had any reservations, the respect and professionalism of the staff were very quick to alleviate my hesitations. I waited 10 years for the opportunity to have this procedure and have had so many compliments. I have been excited to refer people to Dr Kelly. Thank you SO MUCH.
Dr. Wolf and his staff are wonderful. They are competent and patient oriented. Dr. Wolf is a very special person who sets the tone for the entire staff. Dr. Wolf is highly recommended, not only by his patients, but also by other doctors and medical professionals. I feel I will be in excellent hands.
I fell much more confident and can wear anything I like. It all looks great! . Very friendly staff. Great surgeon Dr Polo! Always available to see me and answer all of my questions! Very professional place.
Everything was perfect. Dr Polo and staff are AMAZING. I thank god every day for put me this clinic in my way. I was so sad about a problem that I had in my breast and the dr really did an excellent job. I’m proud of him :)
all questions and concerns were addressed, and the entire staff and doctor were very nice and helpful with all my concerns
My daughter now is more confident . I’m really happy because my daughter is happy
I feel more comfortable in my own skin. I feel more confident and it looks so natural I feel like I was born this way!! Dr. Wolf and his staff are truly amazing. He was one of the most caring and supportive doctors I’ve met and I couldn’t be happier with my result. Changed my life!!
I was particularly highly satisfied with the level of expertise on all levels of the procedural knowledge and skill. This procedure has made each day just a little bit more brighter.
I am completely happy with my surgery Breast reduction, lift and liposuction because everything that Dr. Max Polo promised he delivered very efficiently. I am happy and totally satisfied with the results. Actually, the results exceeded my expectation. [patient name] Having my 20 years old breasts back.
I love the dr polo he took his time and his team is very helpful. The nurse and anesthesiologist were excellent and made me feel very comfortable.
Dr. Wolf Es un excelente profesional en todo sentido mi hija está feliz con su cirugía de nariz y por supuesto yo feliz por ella, quedó hermosa. [Translation]: Dr. Wolf is an excellent professional in every way my daughter is happy with her nose surgery and of course I happy for her, she was beautiful
Dr Kelly is always positive, supportive and caring with his patients. His entire staff is just like him too. He is always on time and never in a rush. The procedures case out exactly how I had hoped. Beyond amazing!
This is the second surgery I have had with Dr Wolf and his staff. I would not go anywhere else. Everyone is professional, helpful and pleasant. I couldn’t ask for a better experience. I have recommended MPS to several people and hope they follow through.
I felt extremely comfortable with the staff throughout my entire experience and had full trust/confidence that I was in the best hands possible. I am such a happier and more confident person. I feel so much better about myself and constantly think about how grateful I am that I had such an amazing doctor doing my procedure. Not a day goes by where I don't think about how much I love my improved nose!
Surgeon was very professional and knowledgeable, answered all my numerous questions thoroughly, office staff was friendly and made me very comfortable.
Very happy with the consultation that Dr Kelly gave me . Beside very charming and friendly staff
I absolutely love everybody in that office that works with Dr Max Polo.:) I feel great and look great.
Surgeon communicated effectively and procedure was performed with expertise
My surgery was complicated due to a ruptured implant. My surgeon is highly knowledgeable and has one of the best reputations in Miami. I felt very confident in his ability and am thrilled with the results. I left the hospital in very little pain and only needed one dose of Tylenol. I had virtually no bruising and the implants settled in evenly and naturally. What we discussed as the future outcome before surgery was executed impeccably. I will always refer and recommend Dr. Polo and the excellent team at Miami Plastic Surgery. I am able to sleep on my stomach again for the first time in ten years. My back feels better and I look better in clothes and bathing suits.
I am very happy with the type of care received at this office but especially with Dr. Wolf. He is a very humble and nice man. After my surgery, I have received many compliments that always make my day. After a week, I was back at work. I couldn't choose a better doctor than Dr. Wolf :)
I was not very happy with their before and after pictures, felt surgeon. Wanted to do more than i had been informed i needed prior...cost was a bit higher than expected as well
This practice has always been committed to any treatment I’ve needed with the utmost respect, care and knowledge! I trust that I will receive the best care and excellent end result! I would never go anywhere else! Trust of patient to Professional relationship!
Staff and Doctor greatWonderful office and waiting room environment It is obvious that this practice is very tenured in procedure and practice
As an out of state patient, it was very nerve-wracking to consider such a large procedure. Everything was perfect. The team was beyond accommodating, they ensured I was comfortable, and I couldn't have asked for better service. I see my profile in mirrors and windows, and no longer cringe. I'm happy with the way my nose looks!
The procedure was exactly as explained to me. I experienced no pain after the procedure. Staff was professional and knowledgeable.
I had a very positive experience. I was nervous going to the appointment because I did not know what to expect. Dr. Kelly and staff were very polite, professional and made me feel at ease. Dr. Kelly took the time to explain the procedure and answer my questions. Truly exceptional service.
The doctor and his entire staff made me feel comfortable, were personable, professional, and patient.
The office and Dr Kelly plus Adriana were amazing. Professional, knowledgeable and very generous with their time.
The professionalism and skill demonstrated by Dr. Kelly is second to none. His staff, including Adriana and Ligia added to the excellence of the overall experience. I no longer look perpetually tired, but instead, look refreshed.
I was scared to death to have this procedure. Dr. polo prior to surgery made me feel comfortable. The surgery was a great success the follow up visit or awesome little to no pain at all and the staff was fantastic. I have recommended his office to several of my friends
This practice is top notch. Overall quality is unbeatable. Excellent staff in all aspects, consciencious, knowledgeable and considerate. There is no where better !
Dr. Wolf surpassed my expectations! After my rhinoplasty I received the best compliment I could get which was your daughter looks just like you, you have the same nose. The initial consult was easy as the doctor explained the procedure in simple terms and somehow answered all the questions I had prior to me even asking them as if he was reading my mind. His experience poured out in every visit and seem to soothe my nerves even on the date of the surgery. My experience post surgery was just as he said, pain free with some pressure (rhinoplasty and lower bleph.). It was comforting to get his call to check up on me the night after the surgery. If you are looking for an amazing doctor, Dr. Wolf is it!
De. Carlos Wolf is an amazing surgeon who knows exactly what patients needs, he was very specific, telling me the real final results for my surgery and I’m extraordinary happy with the consultation and with the results. He makes me feel like he knows me from long time, very kind and an extraordinary human been. I’m ready for my next procedure.
The results I am having post surgery. Great staff and facility.
The surgeon made the difference for me. He thoroughly revised my medical history, answered all my questions, provided me with plenty of information about the procedure. He made me feel like an important client.
Everyone was fantastic, helpful, attentive. Dr . Wolf exceeded my expectations. He listened , he was mindful of my concerns, and has done an incredible job. I am very eager to recommend him and his team and will use him for any future interventions. I look and feel better , refreshed and very satisfied.
In 2011 I had a facial procedure with Dr. Kelly. I was very satisfied with him, his staff and office employees. That is why I returned. I have not consulted with any other doctor because I know that MPS is the best place for me and my safety.
Everyone I encountered was very professional and caring. When I had post operative issues they were attended to expeditiously. I truly thank everyone for their care for me during and after this experience.[name]
The staff was so polite and considerate of my concerns. They made me feel like a criend and not a patient. I was treated with utmost respect. Sel is one of a kind. He made me feel so involved and kept me updated on any changes with my procedure. The nurse that took care of me before my surgery was so awesome. She should train other medical professional how treat patients with respect and dignity. Overall the team did a great job. Thank you all.
I've never had a better experience with another doctor. The whole process from start to finish was painless and pleasant. I couldn't be happier. I NEVER felt pain. Not even with the IV going in, they numbed my hand. It was incredible.
El Dr y todo su Team son súper profesionales y te hacen sentir como en Flia,se siente la calidad humana y estoy súper feliz con los resultados ,si tuviera q volver hacerme otro procedimiento volvería hacerlo con Dr Max Polo lo recomiendo. Super Satisfecha y Feliz de haberme hecho el procedimiento. Translation: The Dr and all his Team are super professional and they make you feel like in Flia, you feel the human quality and I am super happy with the results, if I had to go back to do another procedure I would do it again with Dr Max Polo I recommend it. Super Satisfied and Happy have done the procedure
I was nervous about doing the surgery, not only did Dr. Polo make me feel totally as ease, the nurses and all the staff were wonderful. I wish I would have done this sooner, best thing. Great outcome, very, very happy. Would highly recommend, Dr. Polo & entire staff. How great I feel, never thought it would make such a difference- they look amazing!
They are excelent. Very professional Im very satisfied
Dr Polo was always there for me Nipple and breast reconstruction makes me feel complete
Everyone was highly professional, listened to my concerns and responded very satisfactory. I look younger and feel very confident about my appearance.
I cannot express how happy I am with the final outcome. Dr. Kelly Is an incredibly talented and kind physician who settles for nothing less than perfection. Adriana and Ligia add to the overall warmth and professional experience. I am no longer tired of looking tired. The outcome is natural and exceeded my wildest dreams.
The doctor was extremely attentive And his personnel is very supportive
Everyone was so nice and dr kelly reached out to me personally to follow up to make sure I was recovering smoothly. I dont think many doctors do that. Thanks for your genuine concern!
Super professional and caring staff. Ligia and Andreína do everything possible to make surgery a pleasant experience. Lily is a super nurse, and the anesthesiologist was informed and more than willing to answer questions and make me feel comfortable. Dr Kelly explains everything, never seems rushed, calls to follow up and the scars are virtually non existent! There is no specific thing. Everything was the single best thing!
Dr. Wolf is an amazing doctor. He does the most amazing work and is one of the nicest and friendliest people you will ever meet. He treats his patients like family and it is truly a joy to get work done with him. I have been his patient for years and will continue to go back for anything I ever need done. He is great and I am so so so happy with the work he's done on me. MPS is the best!
BECAUSE I TRUST DR, WOLF , AND A SEE GOOD RESULTS.
Dr Polo did an amazing job with repairing my defect and post baby/aging breasts, and giving me as close as you can get to my natural 18 year old me breasts :) I let him know my aesthetic likes/dislikes, and my desire to have a very natural look. That said, I told him that I loved his work, and to do whatever he thought was best to obtain my desired look...he nailed it!!! Will be recommending him to EVERYONE!! So happy with my results, and the professionalism within the practice.
For a long time i had been thinking of this procedure but was always hesitant and doubful and almost scared but once i spoke to DR Wolf he made me feel very relaxed and confident due to how he explained everithing to me in a simple and knowledgeable way. In other words i am glad i waited for the right person to make my decision.Thank you very much Dr Wolf
I was very concerned about my eyes shape.... and they are just the same but fresher so happy!!Thanks
All of the people I encountered seemed as if they truly cared about my well being and safety. The personalization and care of Dr Kelly, Adriana and Ligia was extraordinary
Doesn't have anything to do - my suctures had to be redone and my left underarm is larger than my right. Dr Polo advise if anything wrong that it will be fixed.
The doctor, nurse and patient coordinator treated me with care and answered all my questions. I felt completely comfortable. What I appreciate the most was Dr. Kelly's ability to do all I asked with minimal incisions/procedures.
The Dr and his staff are A+ team. I love them
I cant thank you enough for everything... you were the BEST since the first appointment. I cant really thank you enough.. for being so commited, for texting and calling many times to see how I was. You went above and beyond in treating me in a way i felt special!
I was highly satisfied because i loved the results of my rhinoplasty and was really please also i had some fillers done and absolutely love them I’m more confident in my profile view
Everyone from Dr. Wolf’s office including Dr. Wolf was beyond helpful, attentive, kind, and professional. Everything about my experience was easy, comforting and seamless. Dr. Wolf still touches base with me even 3 months after the surgery. I am beyond happy with the results, the attention and everything to do with this experience!
My eyes look amazing, I don’t have that hooded look anymore and best of all I CAN WEAR EYELINER!!! From the coordinator to the surgeon, everything was top notch, the results amazing but the most surprising thing was the absence of pain... truly a pleasant experience overall...
The staff was very professional and answered all my questions. I was completely comfortable and satisfied throughout the experience. I feel much more confident and I can definitely see the results. A very positive outcome.
Because I experienced any pain after the surgery, I loved the results. Everybody was so kind to me and make me feel comfortable and confident about the surgery.
Had face lift with Dr wolf as well as filler and Botox since 2016. To have a revition on the face lift it took me a year and to get an appointment to finished half of a vial of filler on hold at the doctor office is near impossible to get an appointment and when you do it is two month away and ONLY at the time the office gives you. Waiting to use pending half of filler on hold so I would not have the need to set appointment
Dr. Polo is a very gifted and wonderful surgeon. He has a very professional and pleasant bedside manner. I had a great experience with my necklift. I am very pleased with the results. God Bless Dr Polo and his work.
You are all super!!!. Thank you so much!!!. highly professional, pleasant and very appealing!!!.LOVE YOU ALL!!!.:) I no longer have to be embarrassed about the unbalanced length of my earrings. THANK YOU!!! :)
Everyone from the doctor to the medical assistant to Patient coordinator was amazingly helpful and extremely friendly. Also very professional which can be lacking with other plastic surgery centers I visited.
The doctors and staff are very personable and treat patients very kindly.
The staff treats you like family! They are extremely knowledgeable and do an amazing job. I have been a previous patient and would only go to Dr. Kelly for myself or as a recommendation.
They made me feel so comfortable and really made the whole experience as painless/positive/pleasant as possible
I have had a few procedures. Dr.Polo has always taken his time to listen to what I am looking to get out of my surgery. I tell him exactly what it is that I want to get out of my procedure. He tell me the truth about the look I'm hoping to achieve. He will advise me that the look I'm looking for is achievable he not trying to just sell me something I don't need. He will say something like maybe I would be better off with a different procedure. Bottom line is he has my back not just trying to sell me something to make money he really cares and takes his time.I am very very satisfied with my results.His assistant Sel is amazing and great to work with he definitely gets the job done.
Dr. Wolff was not only excellent with the procedure, but he was gentle, warm, kind and excited with the results even after so many surgeries that he has performed. The entire team runs the practice super professionally. I could not be happier with my results. Thanks to the team.
The doctor gave me a very realistic expectations I feel better about my appearance, which has made me more confident about my appearance
The staff was extremely helpful and courteous. I felt very comfortable with Dr. Kelly.
My overall experience was fantastic. They made me feel comfortable through the whole experience. Especially trying to decide on a size. They didn’t push me in any way I feel that it’s given me more confidence. My clothes look better on me
Dr. Wolf is a fantastic human being and Dr. He gives you his 100% attention when are with him. Answers all your questions matter how silly they may be. The staff is very friendly and helpful. All the nurses are wonderful. Honestly I love this place!!!
Dr. Polo's approach and the results from my procedure exceeded my expectations. I very happy! I cannot say enough about Dr. Polo and the medical staff. From the very beginning to the very end of my procedure, I was made comfortable and all my questions were answered. The medical team was always readily available and no details were left out. I am very happy with my results which was fat transfer to the face. Dr. Polo's approach is conservative and sincere. His demeanor was polite, respectful and was very attentive to my concerns. I have had two procedures with Dr. Polo and both have exceeded my expectations.
Very professional staff, reputable surgeon, everything is smoothly run.
Everything happened as described. There were no unpleasant surprises. There was always someone available to address my questions or concerns. Dr. Polo described to me how he had planned to sculpt me, but I didn't expect to look as good as I did. I was actually shocked that he could make my legs look normal for the first time in my life. The entire staff was amazing, especially Sel and your wonderful office manager, Maria (that gal deserves a raise!).
I really liked Dr Kelly and the fact that he has many years of experience. I would return for other procedures such as skin care/ facial or botox. I ultimately chose another surgeon that just made me feel a little more comfortable, he sat down and took a lot of time explaining things. I also felt Dr Kelly charged a little too much for the procedure I was interested in.
The doctor carefully listened to my needs and also helped me visualize what to expect also he advised me what would look best for my body type he was just excellent. I love doctor polo and would recommend all my friends to him if they needs any improvement,
i felt extremely comfortable with the surgeon and staff.
Dr. Wolf took the time to talk to me about my concerns and choices I had. He had great bedside manner and did not rush my visit. I will have my procedure with Dr. Wolf......just wish surgery wasn't so expensive! For now I will try fillers.
Dr Kelly and his staff are amazing. Dr. Kelly is not only a well respected and experienced plastic surgeon, but he's a caring individual. I always felt I was in good hands and my surgery went smoothly and also the recuperation period. I would do it all again, but only with Dr. Kelly.
Everyone in the office is very friendly and welcoming. The doctor has a heart of gold, gentle, kind and explains things in detail.
I felt extremely comfortable with all the staff members and the surgeon was unbelievably accommodating,concise, cautious and caring. Confidence has peaked and I'm no longer afraid to be looked at from any way!!!
Dr. Wolf is a very considerate and nice person. I felt very comfortable and he answered all my questions, he spent all the time that was necessary explaining everything to me. I really appreciate that and will be scheduling my procedure shortly. His Staff is also wonderful.
The professionalism, friendliness, and knowledge of the entire stafff. But mainly, the reputation of Dr. Wolf. I have only heard that he is the best and zthats all I need to know. I was very impressed by the staff at the office.
From consultation to post procedure everyone from Dr. Wolf to the entries team were very helpful, friendly, professionals and very accommodating. This is my second procedure and I highly recommend.
Dr Kelly and his staff is always understanding and considerate when preparing you for surgery. After surgery you are closely monitored and may reach staff at anytime should you need to. My clothes fit better, and I feel better about my self image.
I really love the results of my surgery, improved my eyes in a very natural way.I highly recommend Dr Wolf I feel more confident in closeups , my eyes are very expressive !
I’ve been hearing of Dr.Wolfe for several yrs and have seen him on TV. He performed rhinoplasty on my son 2+ yrs ago and it came out perfect. He’s the Dr other drs refer their difficult cases to.
Excellent professional environment. The only reason why I did not select the surgery with Dr Kelly was due to price. It is triple or double in price compared to some places visited where certified plastic surgeons work.
I always make sure that my doctor have been highly recommended, and this was the case. I have few friends and clients that have had procedures done with Dr Polo and they told me about him. Thank U .[name]
Dr Wolf was very personable and knowledgeable-the staff was great
I got the results I wanted. My case was difficult, and he was able to execute it.
The office staff and Dr Kelly were professional, friendly, understanding and showed genuine care and concern.
I am very disappointed with your practice, and the outcome of my procedure. I went in for a reduction and lift and I am currently using the same size bra and have a ripple on my right breast which I never had before. You can actually feel and see the implant. When I told Dr Polo how I felt during the post opp his reaction was to take it personal instead of being professional he even made me cry. He was very confrontational and had a very bad attitude. Now instead of trying to fix the problem he is trying to charge me almost the full amount, for something that should of been done right by the expert the first time. If he thought it couldn’t be done than he should of said something and I would of never had surgery. I paid more with miami plastic surgery but I also thought that it would all come out ok. I still have medical problems I have dents on my shoulders due to my size which is why I had the operation.
The doctor has years of experience and success. The office staff and nurses are extremely friendly and helpful and also have years of experience.
I am now more confident in my appearance and self esteem. I was always well informed and always well received.
Looks very natural and skin and facial expression are improved. Results as expected, a change but very natural
The scarguard cream sold was from 2016 which was a setback in early applications of the cream to maximize it's initial treatment. Furthermore, 2 months after my gynecomastia surgery I began to be concerned over the scar tissue damage causing my chest to have pockets where the skin is uneven to other areas. My nipples still appear to look as if I still have gynecomastia. I voiced this concerns to Dr. Kelly but he didn't want to do Steroid injections nor suggested revisional surgery to correct the issues. My next appointment to see him is now in April 2018 and when I sleep or wear tight shirts my nipples hurt due to the scar tissue damage. I took his advice for lymphatic massages but Nancy already addressed that she can't help resolve my scar tissue damage and that Dr. Kelly would be the one to resolve it. I hope this issue gets resolved as I'm not fully satisfied with my results and fear the longer I wait the harder the scar tissue will become causing me more discomfort.
Dr Kelly and his staff are phenomenal. He is a gifted surgeon and I am so pleased with the results of my surgery. I also cannot say enough about the professionalism of Adrianna and Ligia. The final outcome of my surgery makes me feel great on a daily basis.
Dr Kelly as well as his staff are very professional and very friendly. Will highly recommend their service.
A neck lift is a long procedure and even though I wanted to have it done I was apprehensive and a little scared. Dr. Wolf took the time to listen and explain in detail what was involved made me feel relaxed and comfortable with what I can only describe as an unstudied relaxed bedside manner. I think my confidence level is higher. I have s new lease on life and am no longer interested in letting life pass me by!
The best thing about the entire experience was the care that everyone in the office gives you, and the way they treat you with extreme respect. . I was highly satisfied with the entire experience. The pre op, surgery, and post op expectations not only met my expectations, but exceeded them. Great work from the entire staff, especially the surgeon. Now I am very happy with the result, and confident with myself.
I was highly satisfied with the professionalism of the surgeon and supporting staff. I had done my homework on the doctors credentials and the office visit sealed the deal. The staff was friendly, reassuring and made me feel very comfortable. I will go back for future procedures.
I was treated very well by Dr. Carlos Wolf and his staff. I was given a full explanation and Dr. Wolf was available for answers that I was looking for. His staff was wonderful and helpful. He continues to follow me, as I am 3 months post op, with any concerns and questions that I have.
My surgery with Dr. Max Polo was beyond my expectation. He is absolutely phenomenal doing breast lift. The result of my breast lift was fantastic. Exactly the way I wanted.
The kybella Washington not white i expect. I paid 1,200 dollars And my doble chin is exactly the same so far. After severas days, no change what so ever in me. Kind Of dissapointed.
Dr. Wolf was very professional and exceeded my expectations with my surgery I can sleep better and breath better throught the day and when doing sports
Staff and doctor Kelly was amazing This procedure makes me feel amazing, my clothes fit better and they feel very natural
The prices that I was quoted was much higher than previous surgeons quotes.
The dr made us feel very safe, he didn't seem rushed and took all the time we needed to discuss any and all questions we had. Everyone in the office was so attentive. I went with my daughter and during her surgery, the nurses took time to keep me updated every so often which helped the wait.
Dr. Wolf is very knowledgable and I had the results I was looking for. Concern was with under eye area and he LISTENED. Listening to the patient's concern is very important.
It was difficult for me to understand how the procedure was to be done. I was very nervous.
Dr Kelly is the best doctor I can find , ethic , sweet knowing the best look for me and the results are better than I ever expected . Adriana knows her job so well that you are so confident with the procedure and with the recovery , thanks both for all your care The look is amazing and so natural than nobody can tell that you had a surgery
Staff highly recommended DR outstanding After care outstanding Happy with results
Dr. Kelley is an incredible doctor. He is kind, soft spoken, a great listener, and very helpful with explaining everything about my surgery. Everyone I came in contact with throughout the process was amazing, especially a pre-op nurse who did my IV the day of the surgery. I have a horrible fear of needles and IVs and typically pass out when I have to get one. Not only did I not pass out, I also had a completely painless experience while she did it. She was truly amazing and it made the whole experience a lot less stressful.
The entire staff is absolutely fantastic. Although I had a trusted personal reference, I was nervous at first but the staff was thorough and put my mind at ease from the start. Every step of the way they guided me and gave me a plethora of information to help prepare me for the surgery and the recovery. I had realistic expectations going into the surgery (lower lid blepharoplasty- it is something I had wanted to do for years) Dr. Kelly was gentle and honest about how best to perform the surgery. Adriana and the rest of the team have wonderful bedside manners as well as understanding and nurturing the emotional component involved. Ligia was the first point of contact and she walked me through from the first visit, payment options, and even made sure to check in with me on the day of the procedure and whenever I had appointments. I cannot say enough about this amazing team and the great experience I had. I would recommend them to friends, family, and strangers alike. I feel more confident. I was literally tired of being told that I looked tired". Since the surgery I have only been asked if I was "tired" once- on a recent trip to Europe and I was indeed quite jet-lagged! ;)"
I was highly satisfied with my experience. Dr. Kelly is extremely professional and his staff were welcoming and made me feel comfortable. I highly recommended them.
I have been to to dr Kelly before and was very happy
Regretfully went to another surgeon to have tummy tuck done which was a disaster. Dr. Polo & office staff were kind & understanding sine I - a nurse practioner - was most embarrassed. Dr Polo looks at one directly while speaking, gives time for questions, waits with generous pause for more, explained the reason for the first surgical botched results 7 more than once explained what his surgical technique would be & the results. Within 48 hours after surgery I felt the difference. I am happy, satisfied, relieved, feel like a beautiful woman again & plan to maintain my weight this time to keep this wonderful abdomen.Staff are pleasant, helpful, happy, polite, professional.Should have had Dr. Polo do the surgery from the start. I recommend Dr. Polo without reservation. Now I can see my toes again after losing 45 pounds, having skin flap, fat and liposuction. Feel slimmer, more sexy, womanly & am very pleased with results.
Dr. Kelly was extremely personable and made me feel comfortable during my consultation. We discussed realistic results and expectations about surgery.
Overall, it was a good experience. I was far less anxious about having the procedure after meeting with the surgeon. The only point of dissatisfaction that I've had is that the patient coordinator said she'd get back to me in about a week to schedule my procedure. I didn't hear back from her for 2 1/2 weeks and now she's saying that the doctor's schedule is almost full. So I'm concerned that I won't be able to have the surgery done in August, like she had told me during the consultation.Also, she didn't tell me about the option of hiring a home health aide to drive me home after surgery and stay with me overnight, if I didn't want to impose on friends or family. In my opinion, they really should tell people of this alternative.
I am very satisfied with results. I feel confident and looking much better. Just getting complements of how good I look may me feel it was the best decision
Surgeon was not interested or engaged. Very self-focused, kept telling me how good he is. I felt like I was a routine" appt. and he had better, more important things to do. No personal interest in me, the outcome I was looking for, what led me to meet with him, etc."
Every one was very nice and helpful through out. My results have been amazing The doctors care. His knowledge. My experience was just excellent
Dr. Polo did a great job on me. I was not an easy patient as I had had a significant injuries to my face when I was a teenager. He was extremely attentive to all my questions and concerns. He delivered beyond my expectations.The staff was equally as dedicated, they were most pleasant to talk to at all times. my new youthful appearance makes me happy 24/7...... No regrets!
I had a great experience with Dr. Max Polo and his staff, from his coordinator, the nurses, the anesthesiologist and front desk staff...they all give you their best to make you feel as much comfortable as possible, Dr. Polo cares and provides you with the best advice and listens patiently to all your questions and concerns, I couldn't be any happier with my results. Seeing how fast you can see the results of the procedure is just amazing !
The service I received was very professional.Highly knowledgeable staffs who provided excellent customer service.
I am 52 years old and I have the body of a teenager. Also, myself confidence has increased, I am more self assured and shopping for clothing is a lot easier.
I went in to see the Dr. Polo for a 15 year overdue breast revision and implant exchange. He was very attentive and explained how the procedure would go and what to expect during the healing process since mine was a bit different due to sutures being placed the outside of both breast. It's now 2-months later and I look terrific. Now I'm getting ready to begin discussing BBL prodedure. II just love the way they look.
Dr. Kelly and his staff are very profesional and they really care about the pacients. My procedure was a complete successful. The only thing I have to say is THANK YOU Dr. Kelly and his staff.
I felt confident in Dr. Carlos Wolf's proficiency, candor, professionalism, efficiency. I also liked his personable skills. The staff is very friendly and efficient. There was only one time where the receptionist had me wait almost 1 hour; Dr. Wolf apologized and said he had not been made aware that I was waiting. I feel more confident about my face and neck. I'm happy with results. I am glad I selected Dr. Wolf for procedure.
Experience, friendliness and close proximity. I did my review online and found this doctor, in my opinion to be the most qualified, for me to place my well-being in his care.
The surgeon recommend me the right breast size for me and a Lipo under my arm in the same surgery. He answer all my questions satisfactory.
I have complete faith in my surgeon's skill and experience and trust him and his staff implicitly It was easy to recover from
Dr. Kelly and his staff went beyond their duties and responsibilities to make sure that the pre-op, surgery and post-op went smoothly. Without a doubt, I will have another procedure with this outstanding medical practice. I highly recommend Dr. Kelly for any procedure.
Dr Kelly is very professional giving me confidence about the procedure as well as the staff that is really friendly
The whole office staff is kind and welcoming. Dr. Polo is extremely professional and his RN -Melissa is curtious and kind as well. I highly recommend Dr Polo to my fiends and family.
Dr. Kelly and the staff at MPS are committed to my safety and satisfaction from initial visit to final visit. I am always treated with respect and consideration. I will continue to visit Dr. Kelly for all my procedures! The excellent care and concern for my safety and well-being.
My surgery with Dr. Carlos Wolf could not have gone better.Experience, skill and understanding are certainly among the most important things any patient considers when choosing a surgeon, whether for elective or necessary surgery.I required the removal of two cysts. I conducted extensive research on the surgery I was going to have performed and on surgeons in Miami, New York and Los Angeles who perform that surgery. Dr. Wolf's experience, credentials, skill and reputation spoke for themselves.I met with Dr. Wolf initially for a consultation and then for a pre-op meeting. Dr. Wolf told me exactly what he was going to do. I was awake during surgery and could hear Dr. Wolf communicating with his nurses and narrating for me what he was doing. Moreover, I have since seen a video of the entire procedure. Dr. Wolf did exactly what he said he would do and the results were perfect.At every stage, from consultation, to pre-op meeting, to surgery, to post-op follow-up visit, Dr. Wolf listened to what I was saying, responded to any questions I had, and made sure I felt confident and comfortable.For years, I had been putting off having this surgery. As I said as I left the surgical suite the day of my surgery, and as I said again as I left my post-op follow-up visit, I would have the surgery again tomorrow. It simply could not have gone better. No surgeon could have been better experienced, better skilled or more understanding than Dr. Wolf.
Because they made me feel great, at first I was very nervous and they made me feel safe and relax. They explained everything to me and answer all my questions to my satisfaction. They very professional and respectful. After the surgical procedure I woke up feeling good and my recovery was great.
It's was just a great atmosphere I look better I feel better
Doctor explained very well what he was going to do and to expect. It was fast simple and no pain.
Dr. Kelly and his staff are amazing. They are all so warming and welcoming!!! They explained the procedure in detail and gave me all the information I needed pre and post op. I had a nurse come to my house the first night to make sure everything went well and that I had everything I needed. She was very warm and loving!! Loved her!!! She was an angel!!! She called and texted me for a few days after the procedure to make sure I was doing well. I have continuously seen Dr. Kelly and his staff after my procedure. My results are stunning!!! I have had hardly any pain and very little set backs. He had assured me everything is going according to plan. Dr. Kelly is very knowledgeable and his bedside manners speak for itself. He individualizes his procedures on a case by case basis. This procedure had truly changed my life. I had so much extra skin from my two pregnancies and that affected me in the way I viewed and felt comfortable with myself. I am a very active mother who works out with my family and an avid runner. In no time I was back to doing my regular routine. I would do it all over again with Dr. Kelly if given the opportunity.
Dr. Polo exceeded my expectations with my medical procedure. The staff and his personal assistant, Selwyn, were wonderful and always ready to answer my questions.
I have been there before and my Mom had eye lid surgery.
Estoy en el proceso de verne mejor cada vez que me miro al espejo y agradezco muchísimo eso gracias al Dr Wolf. I’m in the process of looking better every time I see myself in the mirror and I thank this transformation very much to Dr. Wolf. Dr Wolf es un doctor con mucha pasión y amor por su trabajo , la forma como te escucha y trata hace sentirte muy segura y cómoda a decidirte para operarte. Admiro su sencillez y nobleza . Dr. Wolf is a doctor with a lot of passion and love for his work. The way he listens and makes you feel very safe and comfortable to decide on surgery. I admire how simple and noble he is.
I was very happy with how great I felt as soon as I woke up from surgery. The staff was great! Dr. Kelly is such an amazing person I'm already looking forward to going back I had such a speedy recovery. I had ZERO pain.
First, when we walked in the Coral Gables office, we were surprised to see how clean, modern, organized and well kept it was. The staff was very helpful and professional as well. Dr. Polo was very thorough in explaining the Breast reduction procedure for our seventeen year old daughter. He answered all of our questions and concerns regarding the procedure. Post surgery, we continued going until she finally healed and kept being helpful until the end. Will recommend the doctor to anyone that is looking for a highly qualified doctor and staff.
I'm really happy with all the information and video my husband & I watched..Ligia has been very informative and helpful in my decission..Can't wait to get my surgry and see the results.Want to thank the surgeon Micheal Kelly & his staff .
In my opinion i think the surgeon exagerated too much in the price ;(
This was my first cosmetic surgical procedure and understandably I was a bit worried that I was making the right decision to have my neck lifted.I was very reassured by all of the staff at Miami Plastic Surgery and they very patiently answered all of my many questions. I found the entire team very professional, knowledgeable & friendly. The best thing about my experience is that I look very much like my old self. I was worried that the surgery would change my facial expression and that it would be very obvious that I had cosmetic surgery. I get a lot of compliments about how great I look. People are not quite sure what the difference is but they say that I look refreshed. It feels great to have a firm neck again!
Excellent doctor and staff. Totalling recommend to everyone. Results are amazing with a short recovery time. Love this place. Thanks to Dr Wolf and is whole staff. Very well satisfied. ????????????
My experience with Dr. Polo was amazing. I felt completely taken care of and respected. The results of my surgery were exactly what I expected. I would definitely go to Dr. Polo again for any additional procedures. The best thing about my surgical procedure was Dr. Polo and his expertise. He let me know exactly what to expect and he delivered. I am very pleased with the results of my surgery.
Not many prestigious Surgeons like Dr. Wolf would do a biopsy at no charge. I'm forever grateful. . The knowledge, professionalism and friendliness off the Surgeon and the entire staff.
VERY HAAPY AND COMPLETELY SATISFIED WITH DOCTOR KELLY AND ALL THE STAFF NO PAIN AT ALLHAVE ALL THE RESULT WE EXPECTED FORHAVE ALL THE SUPORT FOR THE STAFF
All of the staff and doctors that I have ever dealt with here have always been extremely helpful, whether providing support or information or after care. This is my third procedure here and if I ever decide to anything else, it will be with Miami Plastic Surgery. Once again, it's the helpfulness and kindness of all the people involved. They listen and respond.
Dr Polo shows genuine interest and concern for his patients.
Dr. Kelly and his staff are TOP Quality and care for their patients like if they were family members. Outstanding pre-op and post-op care. I would highly recommend Miami Plastic Surgery.
Amazing doctor and staff. Truly the best! After having the rhinoplasty operation my self-esteem has definitely boosted
I know Dr Kelly since years and he is the best Doctor and Surgent. Now i know sure there was nothing i had to worry
I felt totally at ease! I only had injectables to the lines around my mouth and nose. The staff and Dr Kelly are very familiar with this procedure and are highly skilled.
I was very satisfied with the doctor. He have great knowledge and takes his time, I was just hoping they had the smart lipo which they confirmed they do have it when I did my appointment
The peace of mind that brings me to my procedures at the Baptist. The amount of time the surgeon took with me. The thing that he didn't sell me any other idea besides of what I need or what I really want.
Everyone is very professional, gentle, and thorough. Their goal is to make the patient happy and they treat me like a member of their family. I had a deep cut on my nose, which I was afraid would be permanent. It has been been a couple months since it was repaired and you can't see a thing. I couldn't be happier.
Dr. Kelly is considerate and caring. After much investigation and interviews with various doctors, I feel confident that Dr. Kelly is the right doctor to perform the surgery for me.
Dr Kelly inspires confidence, makes the patient feel welcomed and very comfortable. He explains everything in detail and really takes the time to address all questions and concerns. I've known him for over 17.5 years, since he did my first procedure and would not think about going to anyone else for plastic surgery work. Have referred him to many friends and they have also had positive results. The staff is amazing and have also worked with him for many years. His surgical coordinator is the same even prior to my 1st surgery 17.5 years ago, so that speaks a lot of the work environments at MPS. Looking forward to another positive experience.
This is my 3rd procedure. I go back bc I am very satisfied
The Staff in the office was kindly and the Doctor was very nice.
Dr. Polo and his staff were all very accommodating and friendly, making my experience extremely comfortable and enjoyable.
my surgery went well, my eyes look beautiful, however when I smile I get wrinkles where the bags were. Dr. Wolf has informed me that they should diminish over time. I can't wait.
I feel better about myself without looking different" - just better.". Both Dr. Kelly and his staff were wonderful. I felt like family. It was a difficult decision to make, but once made I was very comfortable with the entire process.
My surgery concerns and any doubts were addressed by the Dr. Polo. The service was friendly and inviting.
The outcome is magnificent! We have had great success with our children with this doctor and refer him to everyone! The staff is impeccable , helpful and kind. There is no better plastic surgeon for both his outcome and wonderful bed side manner. He listens to the patients and is readily available at anytime if needed. He is a perfectionist and yet, comforting to his clients. We can't thank him enough and his entire administrative and nursing staff!!
I love my new body and thanks to Dr Polo and his staff and they was excellent and Dr Polo is the Best!!!! I look good with my clothes and naked
I feel great after my surgery. Everything Dr Polo told me to expect , happened and I love the results. Wonderful Doctor. I feel more confident in my clothes as well. . Dr Max Polo and his staff are excellent! From the moment you walk in the door, You know it was the right decision. Sel, Dr. Polo's patient coordinator goes above and beyond to make the patients feel comfortable . Dr Polo is such a nice, professional and great doctor. He is so attentive and takes his time. He answered all my questions and he made me feel secure and comfortable with my decision to have surgery. After surgery he was just as attentive and I love the results. Everything I heard about Dr. Polo was true. A great doctor and a nice person.
Dr. Kelly is an utmost professional who is very thorough and conscientious with his patients. He makes you feel at ease and inspires great confidence. . The surgery was as expected and explained and the post op visits were very beneficial and reassuring as to my recovery.
Great experience ! Recovery was fast and painless. The results are amazing ! Thank you Dr. Kelly!, you are truly an artist in your field. I recommend you and your expertise to anyone seeking a great doctor with amazing talents and desirable bedside manner.
Feel and look better. The Doctor and Staff are excellent.
The results are perfect. . Everyone here is amazing. Ligia is an angel, so sweet and always helpful. Dr. Kelly did an amazing job and I'm so pleased with my results. Adriana and the hospital staff were also so wonderful. What a great experience for my first surgery EVER.
Appearance improved by 100%. Outcome was phenomenal. I was comfortable throughout the whole procedure from start to finish. Staff was very professional.
Everyone was extremely knowledgeable and professional!
Dr Wolf's concern for what was in my best interest was incredibly professional. Dr Wolf listened intently to my wishes and concerns and advised me what was best for me specifically. Alternative treatments were discussed and I was introduced to the professional for my treatment. I can't say enough about Dr Wolf , Paula and their staff.
It has made me more confident since before my surgery I wasn't happy with my nose. . Dr. Wolf and his staff are simply the best! So happy I decided to have my procedure done with him. I wouldn't have trusted anyone else. He is a genius! His staff is just as amazing and always make me feel so comfortable which is very important to me.
very professional. comfortable with the doctor, staff, and facility. excellent result.
Everyone in the office was very informative and understanding
I am a returning patient and have always been very satisfied with my doctor and his practice. The attitude within this office is extremely positive and friendly. I feel very comfortable knowing that my procedure will be taken care of by a highly quality surgeon and his team!
Dr Kelly has wonderful bed side manners and he was very patient and thorough answering all of my questions. He addressed all of my concerns giving clear rational. His coordinator Ligia was also very thorough and made me feel welcome to call her or Dr Kelly with any questions I may have. A couple of days after my consult I started to come up with more questions that I had forgotten to ask and I gave Ligia a call. She was more than welcome to answered all of my new questions and reminded me that I can go to the office and see Dr Kelly again if I had any concerns. I went in to my consult with Dr Kelly very fearful because I've never had any type of surgery, but I left with peace of mind and excited to schedule my surgery.
The doctor ask me for my old card of my implants I called few times never got a call back
Watching the video did it for me. The doctor knew what he was doing. Gave me confidence in him. He remembered what the client asked for and it only took about ten minutes to complete the surgery. Lol. It was my fault that I didn't ask questions about down time recouperation, limitations and the other items I wanted done so that he could prioritize them. I will go back to him this coming week to pull it all together.
the thoroughness and attention were incredible. i recommended this doctor to friends just like how it was recommended to me.
Estimated cost was much more than most board certified plastic surgeons in the surrounding areas .
I am feel very nice since the first day. improve my daily life
I feel more confident in my appearance. Dr Wolf is an amazing surgeon. He listened and respected my opinion and designed my nose to fit my face. He was available for questions and concerns and treated me like one of my parents would, with care and respect. The office staff, nurses, coordinator are exceptional as well. I would highly recommend and would use Dr. Wolf if I wanted/needed any more surgeries!
Dr. Polo is amazing and very kind. He listen to my needs and the little extra that he did to make sure that the results were perfect was greatly appreciated .
everyone I interacted with especially the doctor, nurses and coordinator were very professional, friendly and on time. I really like the fact Dr. Kelly sees you after the procedure so many times to see how the results are coming along.
The care and concern I received from Dr. Kelly himself. He is awesome, very professional, and very humanitarian which this is very hard to get now-days from plastic surgeons. . The professionalism of the staff and the doctor were very impressive. They make me feel very comfortable with the whole process. The establishments used are very clean. The Doctor takes his time with each patient. They listen to the patient's needs and are very concern with patient's comfort and concerns. I will definitely come back.
The best thing and the most important thing is that I got the results I wanted from this surgery. Dr Wolf is a highly skilled surgeon. He is very professional and very kind, always taking his time to make the patient feel completely at ease. I have had more than one surgery performed by Dr. Wolf and will surely be coming back for the next one. The staff at Miami Plastic Surgery is very professional, personable and always willing to answer questions. A+ rating from this satisfied patient!
I have the abs of a 20 yr old, and plan to keep them that way in my 60's.???? My satisfaction comes from the skilled surgeon which performed my operation, his staff and clinical team were key to my recovery.My results have surpassed even my expectations.I have the utmost trust that both dr Kelly n his team are the perfect place one would go to for having your youth n figure sculpted after one reaches that age to do so.I'm so grateful for them all
Previously stated. I hope the errors and sloppiness will be corrected this fall when I return to Florida. I do hope there will be no additional charges and Ellen will be more gracious and apologetic.
The feeling afterward of being 'normal' and not embarrassed about my looks any more. All of the guessing with the procedure was gone. Everything was explained thoroughly and I felt very at ease. The results are more than I ever hoped for.
A combination of prepared and knowledgeable staff, willing to take the time to answer all questions without a hurry, and, a doctor who is expetienced, who knows what he is doing, an artist, who cares and is sensitive to yoyr feelings,explains the procedure in detail and what to expect, simply a wonderful doctor!!!!! I trust him 100%
Price !!!!! Way too !!! Much???????? and more !!!!
Dr. Wolf made me feel very comfortable and his explanation of when and why I should wait to have my procedure done was very reassuring. Helen and Maria are amazing.
Doctor's experience and dedication to my complete satisfaction. I was extremely nervous about the surgery. The doctor and his entire staff made me feel comfortable and assisted me every step of the way. I am 100% satisfied with the entire experience and results.
My surgery did not change my looks but made me look so much more youthful & I can see better now. Dr. Wolf is a perfectionist & highly skilled. He is a very special person & surgeon. He took great care of me.
I felt that before the surgery people were looking through me and not saying hello. Now, they all smile and say hi. I have confidence. I did a lot of research prior to choosing my Dr. for the facelift and neck lift i received.After intense examination of patient comments and Doctors credentials, all signs pointed to Dr. Wolf. I have to admit that the whole idea of having surgery created great anxiety. I felt better after my first contact with the Dr. and his friendly staff. I was informed of what to expect and the monetary aspect of the surgery was handled professionally. Ellen, the patient coordinator was especially kind and calmed my nerves. There was a small glitch in my pre-op physical which she cleared up. I arrived at the in office suite for the procedure and was cared for from the moment I arrived. Dr. Wolf and the staff calmed me down and the next thing I knew I was awake from the procedure.Dr. Wolf called me the night I arrived home and he gave me his cellphone number to communicate which I have done frequently and received a quick response.It is 10 weeks now and I just had another follow-up visit with Dr. Wolf. He showed me before pictures and I saw the great differences and am very pleased with the result.
Dr Kelly is truly an excellent physician! I'm very satisfied with my results:-)
The surgeon and the staff made me feel confident and relaxed.
Dr. Polo was my surgeon for my breast reconstruction surgery after breast cancer. I think he is a wonderful surgeon and my results were really good. So I would definitely go back to him for this procedure. All of the personnel were very professional, friendly and informative. Dr. Polo's assistant Selwyn was very informative, patient, professional and helpful. Great experience!
Dr. Kelly and his team (Ligia, Adriana, Lily, and the others in the OR) were amazing!! I live in NYC but was referred by friends in Miami, so, much of my consultation was virtual until the actual pre-op visit. I must have sent Ligia a hundred questions before the pre-op appointment and she replied so quickly with an answer to every question. And when I met everyone in-person, I was almost overwhelmed with how friendly, informative, and genuine they were. Dr. Kelly made me feel super comfortable and eased my nerves, since this was my first type of surgery, ever. I was in and out of the OR and began a really healthy healing process, which shows that the surgery was done well. It's been 3 weeks since my procedure and I am so happy with the results. Ligia checks in on me from time to time, on her own accord. I just loved everything about this experience and words can't even describe how perfect everyone and everything was.
the professionalism, yet human touch of staff. Very professional staff. Never feeling as if you're being rushed. Always returning calls. Makes you feel very comfortable.
I am a past patient of Dr Kelly's and was always impressed by his professionalism and warmth as well as his staff's friendliness. It has been 15 years since my first procedure with them and they remembered who I was when I came in for the consult.
When any doctors office is running behind schedule, it is most appreciated to be advised at check in. Perhaps stepping outside and apologizing, offering something to drink? Some sort of acknowledgment with apology, goes a long way. Thank you.
It boost my confidence and my cloth fits better . Dr .Kelly was very professional. And he did a fantastic job
Experience was fine. Price of procedure was not what expected..
The results! My boyfriend and girlfriends said I looked 10 years younger. My 15 year old son who was gone during the surgery did not even notice I had anything done which was good because he was dead set against it fearing I would come out looking scary. . I visited several physicians before selecting Dr Kelly to do my neck lift. He listened to me and I felt comfortable going in that I would not be overdone. There was a lot of preop stuff with vitamins and post op with creams and more vitamins and I healed very quickly. The staff was very helpful from my first appointment to the post op followup. I am very happy with my results. I had several girlfriends ask me who my surgeon was so they could go to him as well.
My surgical outcome could not be better, Dr. Polo is the best. Dr. Polo, along with the entire staff are the upmost professional. Everyone is super friendly and genuinely care about your total experience .
From start to finish, everyone was professional and friendly and answered all my questions. I didn't have to wait and surgery was easy. Dr. Wolf called the night after the surgery to see how I was doing which made me feel even better!
I am way more confident now about my appearance. I am the most nervous person when it comes to change. I didn't think my nose was hideous, but I often found myself hiding from cameras because there was something about my nose that didn't look feminine. I was scared of change, but after my surgery I still looked like myself, just a whole lot prettier. No one noticed the difference in my nose, but they did see me prettier, which is exactly what I wanted!! I love my new nose, it's way more feminine than before, and extremely subtle at the same time. Dr. Wolf give you exactly what you want! I 100% recommend him.
I thought this procedure should have been under my insurance, since I have so much discomfort. I will get this procedure taken care of real soon. One of my coworkers had the same procedure.
I feel more confident and love my new nose! Overall I can truthfully state that I enjoyed my experience from beginning to end -- consultation, weekly visits pre / post opp and the results from my surgery. I provided parameters of the look I was hoping to achieve and Dr. Wolf attained those goals. He was always available whether I sent a question or update via email or text. Very attentive, kind and it's very apparent the passion he has for his practice.
Dr. Kelly,Adriana and Ligia as well as surgical staff and office have always been so nice and helpful.I did 50th BD and 60th BD maintenance items and will continue to do so ONLYwith Dr. Kelly
I had prior consultations prior to this surgical procedure and the one word that comes to mind is trust. . Dr. Carlos Wolf is an exceptional surgeon with a caring bedside manner. From my initial consult with Dr.Wolf, I knew I was in goods hands. I had to travel from Palm Beach County to see Dr. Wolf and it was very worth it. I had an upper and lower blepharoplasty and fat transfer and I am very pleased with the results. Dr.Wolf is a wonderful skilled surgeon who truly cares about his work and he always takes the time to discuss your question and concerns. Dr. Wolf also has a great team and special thanks to Ellen, Paula and the surgical team. I am an RN with over 30 years of experience and I highly recommend Miami Plastic Surgery and Dr. Wolf.
There was no wait time when I arrived. I was greeted so amicably. The nurse (Adriana) could not have been more accommodating! The office manager was very pleasant to speak with, and they listened to my concerns. I loved that the office staff were all dressed alike. The doctor was very professional & took the time to listen to my needs. A wonderful experience!!!
Dr. Polo is highly educated in his field and is very honest with patients. Dr. Polo is an amazing surgeon and he is very kind to his patients. I will never have any plastic surgeon done by any other doctor.
Much more positive self image. Results were exactly what I was looking for
The results are wonderful. I look and feel younger. Dr. Kelly answers all questions, explains procedures, and makes the entire process clear. Getting a facelift can be frightening, but I was confident that Dr. Kelly would do a great job, and he did! I will highly recommend Dr. Kelly to anyone thinking of plastic surgery.
I am a lot more confident walking around and I feel prettier than I did before! My nose is still tender though Everyone working in the office was so helpful, especially dr. Wolf!! He did an incredible job and I am so happy with the result! He was caring and listened to me and I felt very comfortable in his hands
From the moment I arrived at the office I felt extremely comfortable and welcomed. The staff all wore genuine smiles and were as excited about my appointment as I. Any fears and/or hesitations were melted away. Dr. Kelly is so compassionate and explained in detail, the specifics for the procedure I'm interested in. My list" of questions never came out of my purse....no need! I feel 100% confident about this physician and his staff and can't wait to share my positive experience with other potential patients."
I love my new nose. I'm much more confident and happy with my self image. During the consolation Dr. Wolf was extremely honest with what he was comfortable doing and answered all my questions. His patient coordinator was so helpful, she went over all the pre and post op procedures with me and answered all the question I had. I expected to be in all sorts of pain and be out for at least a week, however that was not the case. I did not have to take one pain killer and I was up out of my bed walking around the next day. By day 3 I left the house and did errands with my mom. Overall it was a pleasant experience and I would defiantly go back to Dr. Wolf and Miami Plastic Surgery again.
At the time of scheduling it feels like a business transaction in which it is more important to collect the money owe before the surgery. I don't like the fact that surgery must be paid in full prior to blood work results. It seems that collecting the money is first in their minds and then the surgery schedule etc.
Everyone that I encountered , was very courteous and knowledgeable with me. Highly recommend them all as very professional.The procedure that I needed was not something that the Doctor could do for me . He recommended that I see an Opthamologist Surgeon. Any other procedure that may interest me to come back after I healed from the other surgery.
I feel the surgeon was professional and knowledgeable. I feel comfortable with his explanation about the risks and possible results. I still have some questions and would like to meet again with the surgeon, also would have liked to see before and after pictures.Also, I asked the coordinator for the cost of an option but has not been provided yet.
Dr. Polo is extremely professional and courteous! The office staff is great! I'm very happy and would highly recommend this practice to anyone
DrKelly and staff were the most kind and professional staff explanation for everything was given to a degree of professionalism never experience before.
Everyone at Dr. Kelly's practice made me feel comfortable about the procedure and explained everything well to me.
Dr. Kelly professionalism, kindness and care makes him a very unique and special doctor. Feel comfortable and assured of his practice.
Dr. Kelly has operated on me with a different procedure several years ago, with great results and obvious expertise. He takes time to explain, shows an interest in me as a person, and everyone in the office is thoughtful and helpful. I have confidence in his skill and interest in a good result.
I found the cost extremely expensive and I understand Dr. Kelly is Board certified but price is not very comparable with the rest of the surgeons that are a comparable option.
My questions were answered fully by Ligia and Adriana and they were both very pleasant and informative. I met Dr. Kelley at my consult and was not prepared for questions at that time but he did explain the procedure and gave me other options and I felt very comfortable with him. He has been highly recommended by several friends. I also saw his endoscopic video and was convinced this was the procedure I wanted done. I am looking forward to my surgery. Thank you.
The outcome of the procedure was better than expected. I was very happy with the fact that there were no complications following the procedure. I was very happy with the professionalism of Dr. Polo and with the bedside manner of the nurse on the day of the procedure. Additional written information about what is to be expected for such a procedure would have been helpful for me, specifically. However, I understand that there are a number of different types of procedures that Dr. Polo performs and such details were not exceptionally necessary in my case. I did ask all questions that I had in mind and they were all answered when asked and, thus, the need for such documentation became a bit unnecessary for me, per se. However, I am not sure whether such information would be needed by another such client who may not pose the question, etc. All in all, I am extremely happy with my outcome and will not hesitate to recommend Dr. Polo and his practice for any such procedure.
I'm less than 3 weeks past surgery, but so far....I'm very satisfied with the Doctor and office staff. Thank you very much.
Doctor Kelly made me feel safe and complete my doubts about the surgery He was very professional and friendly
I have done Tummy Tuck and a Breast Augmentation. Dr Max Polo showed extremely expertise and I am very satisfied with the results. All the staff were very friendly and demonstrated a great care of me. The whole process was perfect giving me the certainty I have done the best choice! I already recommended Dr Max Polo to my friends and for sure I will be back when I decide to do another procedure.
Courtrous staff, effective process, professionalism, no waiting, experienced Doctor, received lots of information, felt comfortable and in good hands
For all the reasons listed in this survey resulting in all excellentl ratings. I have had my surgery and am highly satisfied. The experience was totally professional and I'm delighted with how the doctor and staff treated me through the entire process. I can't thank them enough!!!!
The doctor and his staff were the outmost professional and very pleasant. If I had money to spare I would go back in a heart beat to do other procedures
Great nurses, staff and doctor! I felt very comfortable with all of them. They were very knowledgeable and explained everything very well!Thank you so much
For the breast augmentation, I was told they would be larger than what they ended up being. I'm not satisfied with the size and I wasn't aware that the scar would be so visible. I can't lift my arms up ever. It's hard to hide, and if j knew it was so visible, I would have done it on the nipple. I also was told they would be larger and guaranteed when they are still small, especially with the amount that I paid, I would have really liked to have gotten the size I wanted.
Having a surgery always made me feel scared. Once I spoke to the head nurse of the office and then met the staff I felt comfortable and ready to go on with my surgery. When I first visited the office the staff was very supported and thayvhelped a lot, then on the day of my preop I know I had made the right choice. My surgery was a success.
Everything went smoothly and the staff was wonderful.
The outcome was not as described in pre opt visits. Disappointed but buy no way a reflection on the surgeons skills. I personally feel that sometimes the smaller, less complex surgeries, do not get the attention required for the optimum outcome. They are taken for granted as a no brainier " and because of this have a less than expected positive outcome. If I expected the result that I have today I would not have gone through with the surgery. This was elective surgery and was only done by choice. This decision was based on the pre op visits and the expectations of a result that I was led to count on. I didn't have any specific problems other than the fact that the end result did not justify the hype. "
The whole experience, from my initial consultation to the post-op appointments, have been excellent. Dr. Kelly is beyond amazing, and his staff is just wonderful. Although I knew I had to undergo surgery because of my umbilical hernia, I was so nervous and reluctant to do so that I put if off for a couple of year. When I went to see Dr. Kelly, I knew that he was the right doctor to do it with, yet still I waited another year before actually setting the date and going in for my pre-op. You wouldn't have guessed it because Dr. Kelly greeted me as he had seen me the day before. Both he and his staff really made me feel at ease with the whole process the entire time. The days leading to and the day of the surgery were no different - they were ALL amazing. The nurses were just amazing and Dr. Kelly, the best. The nurse that stayed with me overnight that night was beyond great, and just the fact that somebody is sent home with you that night is priceless. It was extremely helpful and comforting. Of course, my post-op and all of my follow up appointments since then have been just as great as day one. In sum, I could not have been happier with the attention and care that I have received from Dr. Kelly and his staff, and with the results. I recommend him to anybody and everybody with my eyes closed! He is truly the best.
I can see the results of my surgery and the before and after is clearly noticeable . The results are outstanding , I had the opportunity to compare my results with a friend of mine who had surgery a weeks before me but chose a surgeon because of his cheap price and her results are horrible .
The doctor came in for just a few minutes, didn't explain the procedure except to tell me that he would make an incision from one hip to the other, didn't seem at all interested in me as a patient (just another dollar to be made), didn't explain any options, didn't ask about any medical conditions and was the only doctor I saw for a consultation that charged for it.
I know Dr. Kelly's work and was very satisfied with his recommendations.
The professionalism of the staff and surgeon as well as their ability to explain the procedure and what to expect after surgery. Ellen was fantastic! She made me feel comfortable, was pleasant and reassured me that I would be well taken care of.
Dr. Wolf was fantastic. He and his staff really made me feel comfortable and secure in the decision I was making. The results are natural and beautiful: he knows what fits everyone's face and has a deft hand, but he also fully acknowledges what the patient wants and does not take personal liberties. Highly recommend!
Where do I begin. Dr. Kelly performed my surgery and he is definitely TOP NOTCH. He is at the top of his profession. He is a perfectionist and it shows in everything that he does. His office is run like a well oiled machine. The staff is always friendly and I feel as though I am an old friend and not a patient. They go out of their way to make me feel special and cared for. I have had at least 7 post-op visits and I have been greeted with a huge smile from everyone that I have come in contact with at every visit. I am truly thankful that Miami Plastic Surgery and Dr. Michael Kelly performed my surgery.
The price for my procedure was extremely high. I will get second opinion from other practice. Thank you
I am still in the process of healing, my scare is still visible and I am still experiencing a lower back pain. I am hoping that with time everything will be OK. In addition, it's worth mentioning that I have observed a huge difference between my before and after image and I am highly pleased with the progress I have made so far.Thank you
Always a pleasure to deal with all the office staff.....everyone is so kind and helpful...
The only thing i would recommend during the meeting with the coordinator is that he/she mention the availability and cost of going home with a nurse for the night. We found out this was a possibility during the surgery when one of the nurses asked if we had a nurse. Dr. Polo called the office and Sel immediately found Grace Rodriguez. She turned out to be a tremendous help and a blessing for my son who had the surgery. She is very professional and caring. Highly recommend her to anyone having surgery if they can afford the extra cost.
I felt that Dr. Polo was very skilled and made every effort to make me feel at ease. His coordinator was a very polite, well mannered gentlemen who was very kind and helpful. I liked his office staff and assistants and did not feel at all uncomfortable.
my first consultation was for a facelift meaning any surgery the doctor could do to improve my appearance. It was decided that it would be a neck and lower face lift. A few weeks later I wondered why he didn't suggest anything for the area under my eyes that was sagging and dark. I scheduled another appointment and it was decided to do a fat transfer to my lower lids. Nothing was suggested for my forehead until I asked what was available. I wished the doctor had been more complete the first time. I expected him to point out all that he could do for me. I am very happy that I don't feel pressured to do anything and I wish that more would have been suggested without my asking. I have the utmost confidence in the surgeon.
The doctor and his staff was very knowledge, caring. They listen to all concerns that I may had. Explain what to expect before, during and after surgery.
I was very nervous going into this surgery. The staff made me feel very comfortable and safe.
The results are beyond my expectations. I had surgery at the same time as a friend who chose another surgeon because his prices were more convenient", her results are less than satisfactory. The simmetry of the liposuction was precise, surgeon went above and beyond by making sure parts were not even discussed during pre op were taken in consideration when looking for a harmonious result. "
The staff is extremely attentive and helpful. The coordinator performed magic in order to accommodate my dates and times to perfection!
Because the staff was kind and willing to answer all of my questions and concerns.
Very nice staff, have always had a good experience at this practice
Dr. Kelly made me feel extremely calm. His patience, knowledge and expertise he puts forth goes above and beyond. Thank you for being so kind and considerate.
All the staff and Doctors were professional,understanding and friendly...no judgements...????
I think I was a fairly typical surgery patient, hesitant and full of self-doubts. Was it not better to just age gracefully" I thought. Finally when I made up my mind to proceed with face and neck lift I didn't look back. The staff at Miami Plastic Surgery is most helpful and knowledgeable, guiding me from pre-op through post-surgery. Most of all my appreciation and thanks go to Dr. Wolf who is a superbly talented and gifted plastic surgeon. "
All questions and concerned were addressed promptly , and I was made to feel at ease at my pre op consultation by everyone concerned
Top customer service. The team was super proactive. Doctor Wolf was AMAZING! What an excellent experience! Outstanding!!!
everything was done in a professional manner and comforting beginning with the consultation through out the procedure and follow up. Great staff
I was overall mostly satisfied with my consultation. I was, in all candor, quite shocked at the quote for surgery and for that reason I will have to postpone it for some time. The office staff and surgeon were extremely helpful and friendly.
I had visited two physicians prior to Dr. Kelly. Also Dr. Kelly had performed some other procedures for me approximately 7 years ago. I still wanted to do my homework with two other physicians before seeing him again. Although I felt that one of the other surgeons would have done an excellent job and his fees were lower, the comfort level that I feel with Dr Kelly and the entire office won me over - once again.
Dr. Carlos Wolf and staff of Miami Plastic Surgery helped to make this a wonderful experience. From the first consultation, to the follow up appointments, I couldn't ask for better care.I have received wonderful feedback from those that know I went through this procedure, and several have asked for the name of the practice and surgeon.Beyond pleased with this experience, and look forward to seeing the final results as the full healing continues. Amazing !
Dr. Kelly and his staff were all so wonderful! I felt like I could call with any little question I had and was always treated like a priority. Lilly was the best nurse and really calmed me down when I was feeling nervous. Also, the fact that Dr. Kelly calls you the night after surgery to see how you're feeling shows how much he truly cares about his patients!
I am not finished with my post operative recovery so I still don't know if I will be totally satisfied with the outcome
Dr. Wolf and all of his staff were excellent. Dr. Wolf's reputation is well-deserved. He is an extremely competent surgeon with a wonderful bedside manner.
Male pecs look real, not like female implants, everyone asked about them when I said what I had done. Looking good at 65.
This is a wonderful practice with an excellent surgeon, friendly and knowledgable medical personnel and staff and I always feel very safe and well cared for while I'm with them.
The wait time in the exam room was a bit excessive. But I was told the patient before me had a lot of questions for the Dr. It took time away from my appt. as I wanted to ask a few more detailed questions. But I was already running short on time for my next appt. I will say I was happy the appointment coordinator was able to get me a last minute consult with the doctor due to a cancelation.
I have complete trust in the doctor's ability and common sense. I never felt pressured to have anything done that I truly did not need. Staff is very friendly and accommodating.
The professionalism and courtesy I received from Dr.Polo and his staff was outstanding. The surgeon was very informative on the procedure and willing to listen to my questions and concerns.
I was very intimidated and scared at first - about the procedure and going to a plastic surgery place. But once, I meant Dr. Kelly and he explained the procedure I was calm and excited. His staff was very friendly and helpful. Mrs. Ligia made feel very comfortable - as if I was visiting her house. A very nice staff.
Everyone was informative and patient with me and my questions before, during and after. Dr Polo is great . Had a great experience
my concerns about the procedures were thoroughly and completely addressed. The Doctor was very easy to talk to and I felt very comfortable with him. He took pictures, which gave me a clear insight of what to expect after the procedure.
good experience from initial consultation to the actual surgery. Very professional staff abs very friendly. Dr. Kelly masks you feel so comfortable and also confident that everything is ok.
I have always wanted to do a breast augmentation since I was a teenager but I was scared to do it because I didn't want an unnatural look. After having my 2 kids my breast got even smaller so I made a research and I found Dr. Max Polo who was also highly recommended to me by 3 different friends. After the first visit I had explained to Dr Polo what my expectations were and that I only wanted a natural but sexy look. Dr. Polo will examine you and measure you and he will not only look at the size you want he will listen to what you want and look at you as a patient and decide with you on what will look compatible and proportional with your body. He made recommendations and I went with a shaped gummy bear implant with the size that he recommended that matched the proportions of my body.The staff is very professional and I felt very comfortable in the operation the anesthetic doctor the nurse. After operation, the pain was more than I have expected but it was worth the pain because I was very happy with the results despite the pain, Now 6 months after I feel totally recovered and I can exercise like before with no restrictions. The follow up visits were just great and even when I was still in pain at the very beginning Dr. Polo and the patient coordinator Sel were calling me checking on me constantly. Seperately all my family and friends gave me positive feedback on the results and I didn't get any negative comment no one could tell that I have implants they just see that my look is enhanced. I am so happy with the results and I feel great in my skin :) :) :) thank you Dr. Polo
Staff was always friendly and willing to help with all questions. Doctor Wolfe made you feel comfortable about the suggestions and the decisions which were made. The surgery day went very smooth. I was very pleased with the pre and post Op care.
Staff was always friendly and willing to help with all questions. Doctor Wolfe made you feel comfortable with his suggestions. The surgery day went very smooth. Was very pleased with pre and post op.
The office is beautiful, everyone who works there is happy polite and smiling, I was taken in right away. Saw the surgeon 10 minutes before my scheduled appointment. Was made to feel welcome and comfortable by everyone. The surgeon was a complete gentleman, When I've spoken to office staff over the phone, they were all helpful and polite.
I have been highly Satisfied with my experience with Dr. Polo and staff.
I had Breast augmentation with Dr Kelly back in 2010. I felt so safe and comfortable in their surroundings and very informed. I had the unthinkable happen with an old saline implant that ruptured and was at a loss on how to pay for and go through surgery again now having 3 children Instead of 2! So much has changed in my personal life I was so worried I was doomed to stay this way! Luckily I put all my trust back in Dr Kelly and just as I knewi would be I was taken the best care of just like the first time. He's an amazing surgeon and person with so much respect and understanding for any situation! I'll never go any where else!!!
The staff,n the doctor was so sweet and kind to me,and went out they way to make me feel comfortable,about doing my surgery and safe and feeling good about myself
the rate for the change of my breast implants is super expensive. I thought it will be around 3000$- 5000$ maximum; but I would never expect 10000$.I can't afford such amount.
What do you expect? I can't be highly satisfied in a surgeons office ):
I had researched for over four years regarding the surgeries I wanted to do. When I was finally prepared mentally and physically I knew I wanted the best in the U.S. My decision was not taken lightly and I extensively made sure to make the right choice. Choosing Dr. Kelly was the best thing I've done. He truly looks out for what is best for you and not necessarily what in your mind you think may be what you want. He takes in consideration many factors and once you know he makes a decision he is putting your well being before anything and you can rest assure the decision is for your own good. A month after my surgery I taught my first Zumba class after being off for over a month and I felt great! My breasts look amazing and very natural and the scars being that it has only been one month, I am so surprised how amazing they look, especially around the areola, wow! The care and attention you receive from the beginning with Ligia, right after surgery with Grace who stays with you, and then Adriana who is Dr. Kelly's nurse, it's all FIRST CLASS! I am coming back for my Tummy Tuck and cannot wait to see the whole gang again. You feel like you become part of their family!
Being in the medical field and being Net Promoter Certified allows me the opportunity to see with a fine eye every detail of my visit. Dr.Kelly and the staff exemplify the Perfect Patient Experience"."
Dr. Wolff is a highly skilled surgeon who runs a very professional practice with a well-trained staff. I had a great experience.
I have known max Polo for years and that gave me the confidence.Also his nurse and assistant Sheila is really sweet and helpful andshw speaks spanish too.
Dr Wolfe was very responsive 4th of my concerns, before, during and after the surgery. His work was excellent and I'm very pleased with the outcome.
I am beyond happy with my experience and results. Dr. Kelly is an outstanding and truly talented surgeon. I can't believe how great my eyes look. The nurses made me feel safe, comfortable, and ready for my procedure. Ligia and Adriana went out of their way to answer all of my questions and made me feel like a VIP. The office manager even checked on me. I have already recommended Dr. Kelly and his team to all of my friends and family. I'll be back soon for my Cool Sculpt procedure and I can't wait.
Dr Wolf has excellent bedside manner and his staff, especially Lilly & Ellen were both informative and very caring.
I had my implants removed and breast lift, I'm very happy with the results, the pre-op, the surgery and post-op, I felt confident about the doctor and his staff, very professional, kind, and taking care of me. When I needed ask something I had answers quickly. I will recommend Doctor Kelly to everybody who ask me
Dr. Polo and his staff were extremely knowledgeable, attentive and understanding of my circumstance of having never had elective plastic surgery, and made me feel comfortable with my choice.
It was a very pleasant visit. The Dr. and his staff are very professional and caring
Dr. Wolf is a lifelong friend who is very good at what he does and I would not consider doing any cosmetic surgery with anyone else.
Estimate was far too and the stuff was not open toNegotiate. My request to speak to the doctor was declined. Very disappointing. We scheduled with another surgent who made a much better offer.
The doctor made me feel comfortable, he explained everything to me and took an interest in my questions and answered them thoroughly. The patient coordinator (selwyn) has been extremely helpful and very understanding with any questions i had emailed him after my consult. Im overall thrilled i found this office and surgeon because i dont think i would have recieved this wonderful service from anywhere else.
Dr. Wolf is knowledgeable and skilled at what he does. He is appropriately conservative and only recommended the one procedure needed rather than trying to add multiple procedures in the same day as many plastic surgeons will do.
Dr. Polo and his team are a group of highly skilled professionals. I loved the attention I received from each of them. I am happy with the results and I would highly recommend them!
Knowledgeable surgeon and everyone I came in contact with. Very organized and professionally run office. Friendliness of staff and surgeon. Everyone made me feel at ease and at home.
...por el profesionalismo, amabilidad y seguridad k senti.
I've been coming to this practice for many years to partake of many different services. They are the BEST!!!!!!
I previously had had surgery With Dr KELLY And he is simply THE BEST!
Every single person was outstanding. I felt like I was the only patient ever with all the individualized attention!
Dr. Kelly and his staff were great in making me feel comfortable and informed about my procedure. I would definitely return to Dr. Kelly for more procedures in the future.
Everyone is awesome!!!!!The office and surgical atmosphere and staff is fantastic. Everyone makes you feel at home as if you had known them for years!!!!
I have a high regard for his work for the community. Good reputation in the community.
I had seen the surgeon on YouTube. I was oblivious to what the surgery was. I also was very unsure to have this type if surgery BUT when I saw how the surgeon together with his staffpractice worked together to make the patient feel safe and NOT afraid. I knew then I wanted to have my surgery done in this place with this surgeon. I am pleased!
Dr Wolf and Dr Polo are very good surgeons and I feel very comfortable with them.
staff was professional throughout the entire process. the facility is very patient centered care focused
The overall experience was outstanding. The practice in general exceeded my expectations. The professionalism, knowledge and camaraderie of the Doctor and Staff were definitely key points in my decision making.
My doctor and the staff were highly professional, caring, understanding and overall genuinely related to my needs and concerns for the issue that I went to see them for.They were all wonderful in their treatment to myself.
Everyone very polite knowledgeable highly recommended and friendly
Dr. Kelly is without doubt the best plastic surgeon in Miami. I travelled quite often for business and always read AA in-flight magazine, specially the section of the best plastic surgeons in the country. Year over year, Dr. Kelly's name appeared as the best plastic surgeon in Miami so when I was ready for my neck lift surgery I headed to his office. My initial visit confirmed all I had read about him. The results of my surgery are outstanding. I could not be happier. Regarding Dr. Kelly's staff the most complimentary statement I can make is that they meet his standards for he would not have anyone working for his practice that are not the best. My only regret is that now that the results are so great I don't have to visit the office until next year. I also had botox done by Dr. Kelly and the results are outstanding. He gave me back the face that was hiding from aging.Thank you Dr. Kelly and his wonderful staff!
I am already a patient of the practice. I have been going to Dr Wolff and I am familiar with the office. And my friend who I recommended had a procedure at this office with dr wolff and was very satisfied.
I'm very satisfied with my experience but the price is a little high for me but I really like the doctor and I hope, I can do my surgery with him.Everything was great!
The doctor demonstrated experience and confidence in the procedure.
First of all the staff was very patient and understanding because I was running late for my appointed and they still facilitated me. The consultation was most informative and pleasing and all my questions were answered
For all the reasons already expressed on the survey.Professionalism, candor, fun, jolly!!!!! It's like a mixture of seriousness with a positive cheerful attitude that embraces you at the office and before the procedure. The ambience of the office is awesome!!!!!
I had many procedures done - from beauty enhancing or unfortunate and selecting Dr, Pollo was the best decision i had made in my life,His team is great and all practice works to make you feel good and at home.Thank you
Dr Kelly did a wonderfull work, i am very happy with the results....
RECOMMENDED BY MY SISTER AND THREE OTHER FRIENDS. NICE OFFICE, NICE PRACTICE, FRIENDLY AND COURTIOUS STAFF. CLEAN AND BECOMINGDECORATOON, GOOD TASTE.
Dr Max Polo is very professional. He listened very carefully to what I wanted to achieve and I think I got what I wanted a natural look with a moderate size proportional to my body.The Anesthetic doctor explained clearly the procedure he was doing.The nurses and the patient coordinator were very friendly and professional. I felt very comfortable.
The professionalism of the staff and the Doctor made a big impression on me and my husband there knowledge also made a big impression on us.
MY LENGUAIS SPANISH IS DIFICULT FOR ME UNDERSTAND ENGLISH I AM FRON CENTRAL AMERICA
I am an RN and could have chosen any number of surgeons but I chose Dr.Polo for his expertise, his superior post op statistics , and his personality. At no time did I feel uncomfortable or uninformed. His office staff is very professional and welcoming. A joy to be his patient. Plus I look and feel fabulous!!!
Becuase I didnt had any problem before, neither during, nor after the surgery
Very professional, great experience .I already recommended to my friends. I look natural, people don'tnotice that I had surgery. They say I look younger and refreshed!
very FRIENDLY KNOWNLEDGEABLE. VERY PROFESSIONAL.
Professionalism and knowledge of the entire procedure. Makes patient feel comfortable and confident they are dealing with a top-notch pratice.
The surgery results are better than expected. Dr. Polo is an artist in his field.
I was satisfied with my experience. I wish the price was lower however for what I would be getting in return it is more than a fair price. This is not the first time I have chosen the services provided by Miami Plastic Surgery. The fact I am a patient who is returning spreads volumes of how satisfied I have been with procedures I have had in the past
It was a very good experience overall, everyone was very professional ethical, and friendly at the same time. Dr. Kelly's reputation lived up to the expectations. To top it off having a nurse stay with me at home the night of the surgery provided so much confidence. I will certainly recommend Dr. Kelly to friends and family members.
I am always satisfied with your office and the procedures I have had there
Dr. Wolf and the entire staff were extremely professional yet caring through the surgical process.
very happy with the whole experience. Little wait time, friendly staff, great appointment.
The surgeon was very knowledgeable about the procedure.
Amazing staff- helpful, friendly, smiley, informative- whole experience felt they really cared can't emphasise enough how awesome whole experience was!
Not only because Dr Wolf is the best ,but their staff there are highly professional and sweet there are the best :)
Surgeon and staff are very friendly and supportive. The surgery results performed by Dr. Polo are flawless.
All the individuals we worked with were very professional, upbeat and reassuring as to the safety and outcome of the procedure. The Dr. and his staff are very focused, attentive and responsive. The overall experience was very comforting.
Professional and caring doctor and staff. Dr. Kelly has a wonderful bed side manner and his staff was very attentive.
The high level of professionalism starting with dr Kelly and followed by his entire staff
I researched the doctor and the reviews were great. Also coming in to the office they made me feel comfortable
Dr. Kelly is an outstanding surgeon and he guided me as a patient through the process and answered all my questions. I was also impressed by the follow-up visits and the calibre of his support staff throughout the process.
I loved the service I received.. Everyone was really helpful and nice and also made me feel very comfortable. Dr. Kelly also was very nice and helpful and made me feel very comfortable. He also provided helpful videos to help me have a better idea as to what will happen during my proceedure.
The biggest issue is, I may have unrealistic expectations about wanting my nose to look perfect" again. Also, after my stitches were removed I kept feeling like part of the scab wasn't coming off...it ended up being two parts of the stitches that had been left in my skin which I pulled out myself."
I have been a patient of Dr Kelly and his staff for over 6 yrs. I have also had eye lid surgery with Dr Kelly and the same staff. I continue to have my maintenance with the same people. His coordinator Ligia, his surgical nurse Adrianna are always there to answer any questions and help you with any concerns that you may have. The office staff is helpful when making your appointments and the friendly voice of Maria to remind you of your appointment is welcoming. Dr Kelly is an outstanding surgeon. Can't imagine going to another Dr.
I was nervous, but having had the procedure I'm very glad that I did. I'm thrilled with the results.
I love the experience with friendly staffs and their professionalism.
Both Anna and the doctor were extremely knowledgeable and patient.
I found Dr. Polo to be patient, informative and attentive to my questions and needs. His calm demeanor was particularly comforting. He has been very encouraging about my post operative care. Particularly, I found his surgical technique to be superb. I am happy with my outcome. I would most certainly recommend him.
I enjoyed the consultation with the doctor and the overall experience. The fact he knew my husband was a decision maker.
Everyone at MPS, Dr. M. Kelly and assistant Adriana, office staff, surgery staff, everyone without exception provided the best experience prior, during and after my procedure. Thanks to all!
Dr. Kelly is a true professional in his ability to do excellent work and his demeanor to his patients.
I think I should ask more question I forgot at the time
DR WOLF AND HIS STAFF ALL ARE VERY PROFESSIONAL AND CARING. YOU FEEL COMFORTABLE I WILL ALWAYS RECOMMEND HIM TO ALL MY FRIENDS
Felt comfortable with the dr and his staff. Also how calmness and experience
I feel fantastic, beautiful!!!! having my surgery with Dr Wolf was the best decision ever I will recommend Dr Wolf and his Staff to all my friends
I was trying to get an evaluation of previous surgery that I was not happywith. Dr. Wolfe was very knowledgeable and very comfortable to speak with.
TRUST was the main reason why I had my surgery with Dr. Carlos Wolf.I had seen his work through two of my friends who had procedures done by him and I truly trusted him.Dr. Wolf is also a very likeable person.He listens,he's nice,friendly,a very nice gentleman.His staff is also very nice.My calls are always answered promptly and my questions clearly answered.I would recommend him to my friends and family.
EVERYONE WAS VERY NICE AND THE DOCTOR EXPLAINED EVERYTHING VERY WELL. HE WAS CONCERNED FOR MY WEIGHT AND GAVE ME THE APPROPRIATE RECOMMENDATIONS. ALSO THE WHOLE PROCESS WAS VERY SMOOTH AND PROFESSIONAL.
Not sure if the end result is in line with my expectations at the beginning.
I liked Dr. Wolf manners very easy to talk to and open to answer all my questions !
Dr. Wolf was friendly and explained all my options. Patient co-ordinator, Ellen Frank was wonderful. Patiently explaining all the information listed on my estimate.
As a Registered Nurse with 30 years on, I really have been thoroughly impressed with not only the skill, personality and kindness of the surgeon, but also of his staff. I feel amazingly fortunate and comfortable in their care and I am looking forward to meeting the new and improved me...:-)))
The patient coordinator was very nice and straightforward and he help me a lot
Surgeon was very courteous and explained very well what he needs to do to in order to obtain the maximum benefits. Personnel was very efficient and courteous.
Ana is extremely knowledgeable and friendly. She returned my phone calls quickly and answered all of my questions. Before the surgery, Dr. Polo really took his time to answer my questions and suggest solutions.
I am highly satisfafield with the doctor and the group.
The concern and attention to my concerns and feelings.
Surgeon and his Practice were highly recommended by a very reputable surgeon. Surgeon and entire staff were very professional, knowledgeable, and friendly at all times. All questions were answered clearly and thoroughly.
Everyone was very friendly and put the patient at ease. Outcome of surgery was very good.
The combination of friendliness and professionalism was wonderful to experience. I was handled with care from beginning to end. I really liked the natural vitamin regimen the doctor placed me on before and after the surgery. Everyone was extremely attentive to all of my concerns. The outcome of the procedure exceeding my expectations. I couldn't be happier with the results.
I love Dr. Kelly and his staff!!!! He is an EXCELLENT surgeon and a WONDERFUL person!!!! This is my second time having a procedure with him. I will come back again because I've had a very positive experience. HIGHLY RECOMMMENDED. :)
My results are awesome. The skill of the doctor is amazing. The staff and nurses are exceptional. I am so pleased with the outcome of my surgery that I wish I would have done it years ago. I tell everyone to go to this doctor.
The doctor and staff made me feel that my surgery was a priority which gave me a very positive feeling before and after the surgery. All of the staff were helpful, caring, and knowledgeable. I always felt that they wanted me to have a positive experience and outcome; and, I did! I would not hesitate to recommend Michael Kelly to any of my family or friends!
I look much younger than I did before the surgery. The excess skin around my eyes and under my chin has been eliminated. The deep creases in my lips are gone and my lips look fuller. My cheeks no longer sag, but the don't look pulled tight", either. They look very natural. The creases in my forehead are gone. I am 100\% satisfied with the results of the procedure. "
The nose job was the worst. I am worst than before.
Heartless knowing he didn't do his best which he acted like it was a simply procedure. One eye prefect other eye bottom half bag still therem
Before I went to MPS I had visited another plastic surgeon and I did not feel as confortable and secure of the doctor and the staff as I felt as soon as I met Dr Wolf and his Staff. They project profesionalism, care, and interest to the patient and must of all they are not in a rush to leave you to go to another room. They listen to you and that to me is very important and make me very confident and make me to trust in them.
I trust Dr Wolf implicitly! He has real passion for his work and it translates in the results he can deliver.He delivers very personalised attention, which makes You feel secure. His staff is just as outstanding as he is, from the Front desk to the OR
Dr. Polo and his staff are incredible: professional, compassionate, and completely attentive to patient needs
The friendliness of the staff and doctor; I have seen the doctor before; board certified doctor;
Excellent care by the surgeon and staff. Very friendly and helpful throughout the process. Results were consistent with pre-op discussions with the surgeon, very pleased.
The recovery was easy , no pain and read to work fast!
From beginning to end the experience with the staff and doctor was exemplary. It's a very professional group that really does care about your well being.
From the beginning they made me feel very comfortable. Very friendly staff and informative doctor that showed legitimate interest.
Its been 2 years now since my surgery, and I cannot be any happier. Dr Kelly was wonderful. The staff was a blessing, and the nurse that went home with me was exceptional if I had to do it all over I would. Regarding the costs, it is like they say, You get what you pay for, and it was worth it. The attention, and workmanship on behalf of the doctor, nurses and office staff is Priceless!! Ones health is something no one should take for granted , I took the time to reserach and am very grateful I had the opprtunity to do my surgery with Dr Kelly. Enjoy your results future candidates there are no regrets, only that I wish I could do more but do not need too!, and that was important that the doctor did not push any other treatments or procedures, it is all about what is in your best interest. :)
I look better. Especially my neck. (And I wasn't even considering my neck. Dr. Kelly very tactfully pointed it out)Not much wait time. (That's a big deal for me)The OR Nurse was a gem beginning to end so I was able to ramp down my anxiety.Consistent considerate staff. Adriana and Ligia always helpful.Needed a surgeon I could trust and that's Dr. Kelly. Plus what a gentleman.
Felt at ease & completely confident in all areas that my best interests were main concern of all involved.
Surgeon is highly recommended. Made me feel at ease with the procedure and caring. Staff showed me other things available in the practice.
Although the Dr I saw has outstanding credentials, he spent less than 5 min with me. As this was a $100.00 consultation, and I drove a total of over 6 hours to meet with him, I did not leave with the impression that he was even slightly invested in my visit. He answered the questions I had very minimally, offered no photos or after results pics and I am sorry that my time and money were spent going there for a visit. His scheduling assistant called less than 24 hours before my scheduled appointment to move my appointment one hour later, and she clearly did not express any apologies for the hardship the delay would cause me. If anything, I should not have been charged for the consultation.
Doctor and Staff were very friendly and professional. Doctor was rated one of the best
Dr Kelly improved my appearance without making me look different..I just look better, more refreshed. I wish I lived closer, I'd be in the office even for facials, etc. the staff were as marvelous as the doctor!
one of my eyes is almost close form 3 weeks since the dr did me the disport
Dr. Kelly did just enough to make me look like myself but much more rested. The improvement was just what I wanted and we had discussed that one my first visit. He's remarkable. I've seen other surgeon's work and there is no comparison
The surgeon is always very highly recommended and I feel that he would do an outstanding job, but the cost is totally prohibitive for our budget, even with financing over 3 to 5 years. Fee estimates that I received from other consultations were several thousand less, but still not financially feasible.Many had said that the doctor is very personable and he was certainly pleasant, but extremely professional and almost reserved. I was dressed nicely for the appointment, but not as high styled as most of his patients and wondered if I was prejudged and my appearance indicated to the staff that I would probably not be able to afford the fees and had I not paid for the consult it would have been a waste of their time.
Dr. Michael Kelly is outstanding; he and his staff provided me with a first class experience throughout the entire process. Both Dr. Kelly and staff have excellent communication and listening skills, and provided explanations that were easy to understand prior and after my surgery. They made me feel very comfortable every step of the way, for an overall awesome experience!!
Hello From the Time I called and made an appt. with Dr. Wolf his staff was so professional and nice.. I live in Key West and its not easy finding someone to drive me to the appt. and back because I hate to drive in Miami... but when I got to the appt. the next day I was treated like a person and not just a number.. and the Dr. Wolf was very insightful and knowledgeable and I felt comfortable with is opinion and knowledge of the surgery that I was looking to have it was a great experience for me and he comes well recommend from a lot of patients from Key West..
One never knows what the results will be in a case of surgery and can only hopethe outcome will meet with satisfaction. In my case, I was surprised that things went as smoothly as I hoped and the results were just what I'd hoped for, as well.
I was highly Satisfied with the attention received in Dr polo office.
Dr Polo is very knowledgeable and has great manners. Took his time to explain. Sel was also great and tried to work with me the most possible.
The surgeon answered all of my questions, even the 'stupid' ones. I felt comfortable with the entire staff. I did not feel pressured to make a decision while I was there.
I was referred to your practice and came in for a consultation only just to check it out. I live an hour away so obviously there are many other practices closer. Once I meet Dr. Wolf, Brici, and the wonderful Ellen there was NODOUBT I had come to the right place. I felt 100\% sure and confident that thiswas where I belonged. The lines of communication and pre-op efficiency made me go into the procedure without worry or questions.
GREAT SURGEON, SUPER ANESTHESIST+ NURSE AND SUPPORTIVE STAFF. BETTER THAN EXPECTED RESULTS.
felt comfortable with surgeon and staff throughout the experience, very happy with outcome
Selwyn Frederick really gets involved and is easy to deal with. Dr. Polo should be very happy with his patient coordinator. It was a relaxed feeling for someone who is preparing for surgery.
Dr. Polo's patient coordinator was extremely friendly and attentive. Dr. Polo was informative and attentive as well...he just wasn't as thorough as the other doctor's were whom I visited for the same consultation. However, he was friendly and explained the basics of the surgery. His nurse was also very friendly and made me feel comfortable. Overall, the treatment was great and I am looking forward to scheduling my surgery soon.
Dr. Polo human touch. Easyness of communicating with him . His great ability as a surgeon. My only dissatisfaction was not beign totally informed of what to expect after surgery , for example all the neurological sensations. Other than that it was a great expirience.
Dr Polo was very kind, understanding of my needs for the surgery and gave me all I wanted. Though I missed out on the pre-op with him for both surgeries, the outcome was great.
Dr. Kelly made me feel very comfortable , he shows a high degree of confidence, professionalism, ethics. He made me feel that things were going to be smooth.
I was treated very well from the first time I walked in to the Dr. Office. Exceed all of my expectations, friendly and professional.
Professionalism good, with an easy going atmosphere.
Dr. Wolf is the epitome of professionalism and truly cares about his patients. He takes the time to both explain everything you need to know and to listen carefully to what you have to say; he does this in a very calming manner to put the patient at ease. I received Botox injections, which I have had done several times in the past, and for the first time, I was extremely pleased with the results.
Dr. Kelly and his staff are the most professional and kind people I have ever encountered. They go out of their way to make their patients feel safe and secure during every step of the procedure. They are truly outstanding!
I am happy with the results.The surgeon and the staff were very friendly.
I have been to Dr. Wolf before and I would only go to him for any type of plastic surgery procedure. He has an excellent reputation and is a wonderful doctor. He is patient, caring and kind and I think the world of him...and his staff.
Friendly, supportive staff. Experienced and knowledgeable physician. Could not ask for a better experience.
Despues de la consulta no me llamaron para darme precios
I feel confident in the doctor''s skill, experience, and background. The staff were responsive, prompt, and helpful.
I loved my visit but it is way to much for me maybe later on the staff was great and dr.kelly was awesome I felt comfortable I am not able to afford both procedures at this moment but I would love to know just my eyes underneath a break down of how much
the result of surgery is very good. no pain during and sfter surgery. people absolut competent, friendly and nice.
The staff and doctor were extremely courteous and professional.
The only doctor who charged $100 for the evaluation ( I have seen 4). His fees are way above average from other doctors with same education, certification and experience.
Everyone is so friendly, kind and understanding, obviously having surgery is nerve wrecking however they made me feel welcomed and comfortable. Doctor Wolf knew exactly what I wanted from our past conversations and he did an amazing job.
Dr. Wolf gave me back my life. I had been depressed for 8 years after a horrible rhinoplasty previous procedure made by another doctor. From a 0 to 100\% of perfection, my nose was 25\% of what a normal one would have been. After Dr. Wolf''s surgery, I feel my nose is 92\% perfect. That extra 8\% of imperfection can only be noticed by me or by a extremely close observer. I am so happy I began doing exercises and socializing again. I am not avoiding my friends any more. Bless you, Dr. Wolf!!!
the staff was excellent, informative, knowledgeable and kind, all made the experience extremely comfortable
Dr. Kelly instantly made me feel comfortable with his warm, calm and approachable demeanor. I knew immediately at my initial consultation visit that he was the plastic surgeon I wanted to perform my tummy tuck and liposuction procedures. I am extremely satisfied with the outcome of my surgery and will be returning to Dr. Kelly for other procedures in the future. His office is always very friendly and helpful, especially Adriana and Ligia. Grace, Dr. Kelly''s post-op nurse who accompanies patients at home for their post-op night was kind, gentle and extremely helpful.
My nose is worst than before the operation. And made my pay 500 $ a second time and nothing change.
I am a physician and I know the importance of a friendly doctor and staff for the patient to be satisfied.