Everyone friendly, courteous, efficient. Unlike so many medical visits I've had, it was so refreshing not to sense I was on a speedy conveyor belt/assembly line.
The staff is extremely friendly and helpful. Dr. Quigley understands how to do it for the best results.
Dr. Quigley is easy to talk to and answered all of my myriad questions. The outcome of the surgery is amazing and exactly what I had hoped for. I appreciate the quality of his work and his personable nature. I have been well cared for.
My hand is at full function again. Fast recovery.
I was given several options for the procedures I am considering. We discussed realistic expectations from my options. It was not a rushed consultation giving me adequate time to ask about any concerns.
Everything I asked about was explained very clearly.
It seemed that the Drs worked well together and that was very comforting. Surgery went well and healing went perfectly. Surgery corrected the problem and everything healed great.
My experience with Dr. Quigley has been absolutely outstanding. In the true sense of the word excellence was achieved. I don't know that any surgeon anywhere could have been more kind, compassionate, and dedicated to the job that he was doing. I know that I am just one patient in many, but I was treated as if I was the only patient he had. Without exception, he is the best physician I have ever had the pleasure to work with, and be a patient of.
The doctor and staff are so competent and careing
Dr. Quigley took his time to answer all my questions and made me feed comfortable in my decision on what I was having done -- there was no judgement only guidance as I made my way through all the decisions to reconstruct after a unilateral mastectomy. Dr. Quigley gave just enough information each time to be able to process next steps. Feeling comfortable with my decision.
The improvement with the implant in place is great and I feel complete. I can wear a bra and be comfortable.
Start to finish I felt I was very well cared for and treated as an individual, my comfort was important to all who tended me. Especially pleased of the surgery outcome, very successful.
Everyone is pleasant and very good to me. I travel 3.5 hours one-way for each appt. and they are good with making sure I get a time that works
The skill of Dr. Quigley especially around the face. I feel he really cares about me and what he does.
I'm terrified of doctors. I was surprised that my fears were removed from my thoughts. I felt very comfortable with the doctor and all the others involved with my surgery. Results, incredible. I never thought I would look this good. I'm glad I chose Dr. Quigley, he's amazing. The single best thing, my breasts look and feel amazing. Better than they ever have.
Dr. Quigley was very proactive in my care, and immediately responsive to any concerns I had. I'm not quite done yet, but so far excellent care.
The pain I was having was resolved. The pain I was having before the surgery was resolved.
I greatly appreciate the information relayed and time spent going over what the surgery would entail. I felt the outcome of the surgery and the aftercare were both excellent
All the cancer was taken out 100%, very grateful that I had a skilled surgeon to do the procedure.
Dr. has outstanding patient manner, and clearly knows his stuff. Was disappointed in time for healing and complications one year later . May take 2 years to heal instead off one.
I'm torn because I feel ambivalent. Because I am the kind of person who enjoys communication, I would have really appreciated the surgeon taking just a few more minutes to quietly discuss the procedure and to allow me to ask questions. I have every confidence in Dr. Cole as a surgeon and like him as a person, but I think, for me, I just do better with a little less hurry and a little more interaction.
The staff is awesome, kind and caring. Dr Quigley is approachable and takes pride in what he does.
Excellent Care & concern for my health. Dr Lex is highly skilled & his guidance helped me understand the total procedure. I am extremely pleased with my results.
Very short wait time. Didn't feel like the doctor was rushed...he took his time and answered my questions.
Everyone was great the doctor was incredible and I can now sleep.. thanks
Dr. Quigley is the best...so knowledgeable and makes you feel at ease. [Single best thing is...] Less wrinkles
My breast are now almost the same in size. Expander got the longest time to finish.
VERY FAST. Worked that night, first time I slept all night without pain and not being woke up every hour because of pain!!
Dr. Quigley is the most kind compassionate Doctor I have ever been to. Very gentle
My surgery has corrected the damage that radiation caused. It took several surgeries to reconstruct the breast but the final results look amazing. I can wear a regular bra and swimming suit without one side sliding up halfway.
Dr. Boettcher is amazing. He explained the whole process to us in detail, he never rushed through an appointment. He listened to my concerns and gave me answers that I could understand. With each surgery he was very attentive and very professional. He is a very talented surgeon. My new breasts are much nicer then the originals and are cancer free.
Dr. Quigley is amazing, he really cares about people, that's a quality needed in the medical field. I like knowing you can trust him.
The staff are friendly and professional. The doctor makes the patient feel comfortable and at ease. Immediate results with no down time.
I was dreading the double mastectomy but if I wanted to live it wasn't a choice. However it was much easier than I expected, and Dr Cole was very cognizant of the psychological impact of losing both breasts.
The care is always great there. Dr. Boettcher is a wonderful surgeon and the staff are both caring and professional.
The procedure was quick, and I am very satisfied with the results.
I found everyone involved to be highly professional and made me and my husband feel as comfortable and confident in the procedure. I am extremely pleased with the results of my surgery. All of it.
I have been waiting since November to have my surgery scheduled. This is workers compensation and they never answered workers comp question when contacted. I called and the scheduler was quick on the phone and never called back, when she said she would. I told her the issues and she didn't seem to care to want to help.
Have been seeing Dr. Quigley for years- Botox and a couple of cosmetic surgeries. He is the best! I will be back! He takes time with his patients.
Dr. Quigley knows just how to do the procedure and I have been very satisfied for many years> [Single best thing is...] The results of course.
As always, I was very happy with everthing!
All the providers are amazing. Dr. Quigley was very thorough and answered all my questions. Made me feel very comfortable not only for my pre-op but for my upcoming surgery.
I love the results. The doctor was very informative and friendly. He did an awesome job.
Dr. Quigley is very personable, he is easy to talk to and has great bedside manners. Thank you, [patient name]
Dr. Quigley and his Staff take their time and truly care about your well being. Never did I feel rushed or uncomfortable. They have compassion for their patients.
Dr. Lex listened to me and helped me define exactly what I wanted as a final outcome. I am completely pleased and happy with my experience. He absolutely achieved my stated objectives. If I ever have the need for plastic surgery services again, I will definitely contact your office. The only question I had about a possible infection was instantly addressed by your office and resolved in a matter of 3 days. Thank you very much for my experience and success! I am still adjusting to my new body, but I enjoy clothes shopping now. I feel more confident (most of the time).
Dr. Quigley was very informative and supportive of decisions I made through the entire process, before and after surgery. Questions were answered in thoughtful manner and very timely. The outcome - Extremely happy with size and shape of breasts.
Overall, the staff were amazing! Dr. Lex made us feel comfortable with the decision we were making for our daughter. The anesthesiologist was PHENOMENAL and helped her feel comfortable and had her laughing before she went into surgery. And the results look amazing :) Our daughter is young, so the procedure was done to help rid a reason for kids to bully her. We also hope that the realignment of her ears will help with some of the wax build up she was having because of the way her ears were aligned. Fingers crossed!
Dr. Lex and the surgical staff were very pleasant and helpful. I was extremely nervous to have surgery and everyone in the center explained everything for my husband and I to understand and be comfortable.I highly recommend Dr. Lex to everyone!Thank you so much for everything!
Veins don’t show like before procedure . Dr Quigly provided thorough education & expectations. Surgical staff very nice & kind.
Dr. Boetcher is wonderful. He answered all questions with openness and kindness and was extremely knowledgeable. I love my boobs. I feel normal and LOVE getting dressed and wearing clothes that I couldn’t before.
Surgeon was highly qualified and had experience that put my mind at ease. He listened to what I expected and answered my questions in understandable language. I felt results would meet my expectations and staff seemed professional and detail oriented.
The surgeon made me feel extra comfortable and scheduling was very easy. In fact, I was able to schedule my surgery for two weeks after my appointment, which was fast for me. The price was right and they even threw in a military discount for me. Everyone at the front desk is super friendly and helpful. I also had a lot of fears being it was my first surgery, but the surgeon and anesthesiologist were super great at calming my fears.
I was very satisfied with my experience, if I pushed a wrong button I'm sorry, everything was just fine. I'm not have a procedure done at this time as it is inconvenient for me until Fall.
The staff was friendly and helpful and the surgeon was very informative. I spoke with a few friends who had similar procedures with the same surgeon and were highly satisfied with the experience of your office.
I wish I could give feedback that is more constructive but really the whole experience was great. Dr. Lex was very confident and answered all of my questions and made me feel very comfortable. From what I have read online recovery time is usually longer but I felt I was able to get back to normal very fast. The results are very natural the cost was incredibly fair and Im very happy. Thank You.
Have not had surgery yet.Dr. Quigley is very informative and knowledgeable. Spent plenty of timewith me answering all of my questions. I am an engineer, so I have plentyof questions! Dr. Quigley just has a great way with people, not arrogant orconceited, very down to earth. I value someone who has good communicationskills and obviously cares about his patients and wants to do the best job he can.Bottom line, I TRUST this surgeon to do a great job.
I had the Dream Team! I would do it again in a heart beat!
Appt for consult, pre op, surgery has been scheduled quickly. I felt Dr. Quigley was evaluating and supporting what may be in my best interest over time.
Very professional in all aspects of the process. Dr. Quigley's genuine concern that the outcome would be what I wanted.
I'm very pleased with the results of my face lift. Dr. Quigley and the staff answered all my questions before and after the surgery.
Dr. Adam Boettcher accomplished exactly what I wanted. I was in need of liposuction under my chin and lifting of the skin, accordingly (neck lift/partial facelift). The result is so natural. I appear refreshed instead of cosmetically altered. Dr. Boettcher is brilliant, and I feel so blessed to have found him.
I was impressed with Dr. Cole's credentials. He was easy to talk to and genuinely interested in hearing my expectations. He explained everything thoroughly and drew pictures. I never felt rushed. He was confident and it made me feel comfortable.
Communication was excellent.Coordination of my procedures to fit my schedule was a little tricky (bc of my schedule and multiple jobs), but the staff and Dr. Boettcher were able to work with me.
I was completely satisfied with the staff and Dr Beotcher is so very conscientious and easy to talk to that I have been very relaxed about both procedures he has preformed. If I ha a suggestion it would be to give your operating room a makeover as it seems a little dingy and dull. I will be back regardless
Dr. Boettcher, my pre and post op nurse and my anesthesiologist were all amazing the day of my surgery! My pre op meetings with Dr. Boettcher were wonderful. He fully informed me of all of my options, listened to my concerns and was very kind and helpful in assisting me with my choice. The office staff that contacted me were kind and courteous. I had an absolutely wonderful experience and will definitely use Dr. Boettcher and his staff agin in the future. I could not have asked for a better experience or outcome. I am 100% satisfied with my results. I have already recommended several friends to Dr Boettcher. Thank you for all that you did to make this a wonderful experience. I had my 17 year old breast implants removed and replaced. My right implant had completely deflated over time. My new implants have helped me to regain confidence and self esteem. I am so happy with the outcome of the procedure.
The surgeon and patient counselor made us feel so comfortable. They have been uber patient with us during our returns for multiple consultations. We really liked that they actually encouraged us to come back as many times as we needed until we got all our questions answered and nailed-down the sizing. We're feeling confident going into the procedure!
The surgery left me with a droopy eye and a lumpy hematoma on the left side of my face.
Unreasonable hope on my part for a little more skin removed.
Dr. Quigley have me a thorough and honest evaluation. I was looking to get my implants redone. He provided different options for me and I was extremely grateful.
Dr. Boettcher is fantastic! I can't wait to have my surgery with him!
I have been a patient with this office for years. They have provided me with excellent care. `My last procedure was very successful, I was very pleased with the results. All the staff and especially Dr. Quigley gave me personal and constant attention. I trusted them and would refer them to my family. It was a dream come true. So grateful for the expertise of Dr. Quigley.
have seen Dr Lex many times and I am very satisfied with everything he has done
Everyone involved with my care was exceptional. I never felt intimidated to ask questions.I was very comfortable with Dr. Quigley. I was confident I was in good hands. I am beyond pleased with the outcome. I feel much more confident and comfortable about the fit of my clothes and my appearance.
The surgeon explained the procedure and recovery, his credentials, and took the time to be sure our questions had been fully answered. I especially liked that he made certain that my goal and his for this procedure were in sync.
I would not trust any other Physician to work on my body. I trust Dr. Quigley and the Plastic Surgeons of Northern Arizona! I can't wait to get my surgery!
I was highly satisfied because the doctor took time with me answering questions and giving detailed explanations. Also, the results were fantastic and I am very pleased.
I felt like another person they were pushing through the door. Upon arrival (to which I was asked to arrive 30 minutes early for) I waited quite a while. I work in an ASC myself and I know he struggle of a late flight or traffic. The lady at check in acted annoyed to talk to me, was not pleasant, seemed like I was just a consultation so she was not invested in me. I waited in a full waiting room along with a dog and the strong smell of cigarette smoke. I knew if I got my paperwork in first I would most likely be taken back sooner than later. I was taken back by a nurse whom I don't even know the name of and she really didn't seem to care that I was in the office. I wanted for a short amount of time in the waiting room when the Dr arrived. He really did not address my main concerns. I don't know if I made a mistake in scheduling with the wrong surgeon or if he was over all not interested in the issues I had. I was not pleased with the consultation and I felt as if it were a waste of my time. I never did hear an estimate of what it would cost. I was told to call back in. To be honest the cost could have swayed my opinion on wether I was going to get the surgery or not but I felt as though it was more work on my part to try and schedule with this doctors office. For that reason I have decided to try and make an appointment with a different doctor. I'm sure Dr Lex is a great surgeon, I did not feel like he was particularly interested in helping me and when someone is going to be cutting and probing on your face you want to feel like they care.
They made you feel comfortable, genuine attitudes and overall a good experience I am now comfortable wearing clothes I would never otherwise wear. That alone is a life changer
Dr. Cole was kind, gentle and a good listener. He made me feel relaxed and addressed all my questions and concerns.
Dr. Cole is a caring professional.
All my questions were answered in a professional manner. I felt comfortable, even though I was initially very apprehensive about the exam.
Everyone in the office was professional and personable. Dr. Quigley was very informative and created a safe, confidential, reassuring environment. I feel confident that he is an excellent surgeon and that I will be pleased with the results of the surgery (which I scheduled the day after my consultation).
The surgeon was clear, direct, and made me feel confident in my decision.
The office staff to nurses to Dr. Quigley, outstanding! The care and attention all of you gave this nervous patient made the experience easier than I thought it could be. I an a high energy person and now my face looks the part too.
I had never had any cosmetic procedure before my lower face lift, so I did not know what to expect....After my initial meeting with Dr. Quigley, I knew I wanted to follow through with the procedure I had been wanting to do for years!! Dr. Quigley inspired so much confidence , he did was upfront and honest about the surgery and the recovery time. He also had a good sense of humor, as did the anestheoligst, which I am sure I spelled wrong. I am so thrilled with the results.....I am 72, and frankly, somebody believes I am that age! I have been very transparent in telling folks about my surgery, and Dr. Quigley, so he will probably get a few new patients ! Everyone at the office, including the receptionists, the nurses, everybody was wonderful. I will certainly use Dr. Q. again, maybe for some botox injections in my forehead. I think the best thing was when the swelling and bruising started to disappear, and I really saw what an improvement there was in my Donald Trump" baggage under my chin. It was adding some years to me........it's gone now!"
I have been patient of Dr. Quigley in the past on multi occasions, I have great respect and confidence in him, wouldn't go anywhere else.
The Doctor made me feel very comfortable about my decision to have this surgery. He explained how the surgery was performed which I appreciated.
Friendly knowledgeable professional staff and reasonable fee schedule.
Friendly people and good answers to my questions, option selected perfect for me and not too much.
Dr. Quigley delivered exactly what we talked about before the procedure - a mini-face lift that would leave me looking years younger without looking like I'd had a procedure at all. His skill, expertise, experience and genuine care for me as a patient were evident throughout all of my interactions with him. I felt completely comfortable with him as a doctor. His staff was also caring and helpful, and the surgical team was awesome!
This surgeon pointed out that the cost of a tummy tuck would not give me a bang for the buck" since I don't have enough fatty tissue to remove and would not eliminate the weight that I would like to have suctioned away. So he sent us to another web site offering one of the cold methods for fat removal. We are grateful that he was honest with us."
Surgeon made me feel relaxed and confident in his ability to perform the surgery.Did not rush through the appointment, but took his time and made sure I was okay with everything.
Dr. Lex and his staff were wonderful to me, answering the many questions I had, without making me feel silly for asking! They treated my husband and me with respect and I was very confident that they would take good care of me. The outcome of the surgery was WAY beyond my wildest dreams, and Dr. Lex did a magnificent job! He is my hero now! Thank You Dr. Lex!
Dr. Quigley and all of the staff were awesome! I have no complaints at all. I feel younger and better about myself. I will be back!!
Dr. Quigley is awesome!! Everyone who I came into contact with was fantastic. I will return!! I feel better about myself and my looks
The best thing for me about my procedure is the outcome. My surgery changed my confidence as a woman and my comfort in my own skin. . Overall care and kindness of Dr. Quigley and his staff, especially Betsy and Abby is amazing.
Dr. Quigley, the office staff and the entire surgical team were very friendly, helpful, courteous, professional and caring. I was highly pleased with the entire process and would recommend Dr. Quigley and his team to anyone. Thank you again for a successful procedure!
Staff and Dr. Quigley very knowledgeable about my requested procedure. Dr. Q spent a good amount of time going over details about my upcoming procedure. I have a friend who highly recommended Dr. Q.
Dr. Boettcher. I would recommend him to any of my family or friends and have done so. 1. The surgeon. The time he spent making sure I understood the procedure. His availability for any questions or concerns. 2. The efficiency of the office coordinator3. The surgical team. They were friendly, caring and expierneced.
I felt very comfortable with Dr. Lex and feel that he has the background and experience to take care of what my need is. The lady from his office who contacted me by phone was very, very kind and helpful.
Dr Lex is very professional and makes it very comfortable. Teresa is also wonderful. She returns calls timely and is easily reachable. Awesome office staff!!
Complications prevented implants being replaced.
Results very poor. Fat transfer did not result in much change at all.
I had a face lift by Dr. Lex and am thoroughly delighted with the results. His entire team was kind and professional, the surgical center was clean and comfortable and Dr. Lex provided such skillful attention to my procedure. All of my questions and concerns were addressed at each visit and I always felt great confidence in Dr. Lex's attention and professional skill. I love my new, refreshed look!
Very pleased with results, subtle but effective. Everyone! From Dr. Quigley and everyone else related to the office and the surgery center. Very professional, extremely friendly, and reassuring. Went so much better than I had imagined, and recovery was surprisingly short and manageable.
It really has not changed anything... I just feel better about myself. Dr. Quigley performed a mini face lift With fat transfer. I am very happy with the results. Everything was explained to me. Recovery time was brief and just what I wanted. I would not hesitate to return to Dr Quigley and to recommend him to family and friends.
I know I can have the same or similar work done for much cheaper. I am 68, have always been a low income self employed artist living in the crummiest neighborhood in Sedona. I am a do it yourselfer to cut costs and in my business I have had the same prices since I moved to Sedona in 1991. I can't justify spending the last of my savings and going in debt for $500. when I don't even have retirement savings. I am healthy and will be able to work for a long time if not till I die. My mother is in an assisted living and she is spending all my sister's and my inheritance, so there is no $ there.I like Dr. Quigley very much and would love to have him do this work for me. I am especially glad to be able to tell my story as it doesn't seem appropriate when I am in the consultation. The face lift I had in 1995, I was allowed to pay the $2000. or so I didn't have by installments of $100./ month. That was very helpful for my income abilities.
The availability of the physician and staffThe friendly staff in the surgery centerThe extra time spent to insure my comfort
I was asked, if there was least liked person; With being one consultation, I was satisfied enough to feel that the procedure that I am going to have will be done to my expectations by Dr. Quigley
Telephone calls and all questions answered promptly and courteously.
The surgeon was wonderful. I have to achieve a specific bmi to have this procedure. I have started a diet and exersize program and when I reach those numbers set by the doctor , I will be scheduling my procedure with this surgeon.
Very good doctors and staff, informed me of everything all they way through
I was nervous but Dr. Quigley changed that immediately. After talking with him, seeing his work and learning all about him and his practice I knew he was the surgeon for me!
I felt like my questions were all thoroughly answered I knew what to expect. I was not pushed into things pertaining to my surgery that were unnecessary. My results are amazing.
Appreciated the staff. Thankful for Dr. Quigley who listened to what I wanted.
Dr. Quigley performed previous plastic surgery on me in 1998.I was completely satisfied with him and his practice. This consultation was no different he very kind, considerate, and easy to talk to.
we focused more on laser, but since i cannot schedule that now due to travel I decided to do fillers which require shorter recupe time. Perhaps I didn't ask enough or specific enough questions about the fillers. But over all I am highly satisfied with Dr Boettcher and will return to him again in the future.
Everyone made me feel comfortable. The surgeon did not push more on me than I wanted. I was able to speak on the phone to a previous client.
Dr. Boettcher is an amazing surgeon I am so happy with my results I would recommend him to anybody. The staff is so friendly and helpful.
It takes a great deal to impress me and this was just a routine office visit.
never before had plastic surgery,was nervous but the people involved were very reassuring and pleasant.
My experience with my procedure was excellent. All of the staff were friendly and helpful and I felt very at ease all the way through the procedure from initial preparation to recovery. I was actually amazed at the level of calm and comfort I felt during the procedure as all of the staff were very friendly and professional.
I was highly satisfied with my experience and overall results.
The doctor and staff were very friendly and answered ask my questions.
disappointed in the cost of the procedure.I had checked before and it was half the amount them.Couldn't do it until my husband agreed with me. By then it had doubled. :(
For the procedure I would like done, (breast lift & breast augmentation) I felt that the before/after pictures were not readily available for a person of my body type, as well as the before/after pictures available were not impressive because the patient that I viewed had scarring from her breast lift. If more before/after pictures were readily available I would have scheduled the surgery that day, but since I still felt uneasy about the scarring I'm unsure if I want to stay in flagstaff, or go out of town.
Because of the uncertainty of the procedure your about to get you like to feel confident that you have made the right choices regarding you have chosen. I felt secure that Dr. Quigley was a doctor i would have a safe expirence with. I was also confident in his ability to do a great job, he was very informative and explained everything to me in a way i could understand. He described his techniques thoroughly and explained why he chooses certain ways of doing the surgery that he found worked well for both the he and I.
All around good experience. I am a physician so I know when I see excellent service.
The surgeon was very friendly and offered options. He answered my question specifically and was very thorough. He spent a lot of time making me feel comfortable and reassured that my procedure I am interested in was valid. I was very impressed with his professionalism and attitude. I plan to schedule my procedure as soon as I have my schedule for the next several months.
The team and doctor are very professional and nice. I didn't feel as though I was rushed.
The surgeon had done an urgent melanoma operation on me and I had been very satisfied. I wanted to discuss with him the possibility of future facial rejuvenation.
It was more about my anxiety wondering if I could afford the procedure because the cost of the procedure was to be discussed with the office staff at another location. I would make a separate call to the office staff at another time.
I ended up going to a different doctor in Scottsdale. Their customer service has been amazing from the time I set foot in their office and after my procedure. I made my appt & they called the day prior to remind me. When I arrived they offered me bottled water and when my wait was extended they moved me to the tv room. When I saw the patient coord we figured out what I wanted, she gave me pricing with a military discount and applied for financing right then and there. My credit isn't perfect but she found me something. With that incentive I scheduled my procedure for the following week. I was given meds to reduce swelling and bruising prior to the procedure and all my scripts to fill prior to the procedure. I was called of when to start my meds and on the day of procedure the nurses were friendly. After my procedure the actual doctor who did the liposuction called me on my cell phone later that day to see how I was doing. Every day since my procedure I receive an email from them on what to expect. It's amazing. I will go to them for all future procedures.
I have had 4 surgeries with Dr Lex and will use him in the future. They are always make me feel comfortable.
Excellent communication and effort made by all staff members to ensure I was comfortable and satisfied with questions I asked. Very kind and caring. Wonderful experience; class act.
Haven't decided whether or not to have procedure done. Was possibly interested in breast augmentation also ... looked at before and after photos on website ... not entirely sure if natural looking is the right term for what I think of as 'natural looking' so .... still very unsure.
Surgeon was kind, respectful, thorough, and friendly
The procedure was quick and provided the desired results.
I have found through the years that the receptionist/scheduler is not friendly. It seems to me tho, that the situation HAS improved over time.
Dr Quigley did an excellent job of explaining the procedure beforehand - this include the probable outcomes and potential risks. He also made it a point to call me (on a Friday night nonetheless). To date, the test procedure seems to have my expectations so I will be returning for an additional treatment in the next week.
I had all my questions answered , read the reviews and feel that I would be in great hands. I felt comfortable and reassured by the doctor and staff
Dr. Beottcher and all of his staff were extremely helpful, informative, and comforting throughout my entire experience. I felt that Dr. Beottcher really listened to my desired outcome and answered all of my questions thoroughly. He really took the time to explain each procedure and to discuss any concerns I had. Post-op I was able to speak with my surgeon or a nurse with any questions immediately. I received great followup care and would definitely return for future procedures. The results from my Mommy Makeover are phenomenal and I cannot thank Dr. Beottcher enough for helping me get back the confidence I had prior to having children.
My surgery turned out terrible. Dr. Lex couldn't care less about the follow up care or the possibility that he did a bad face life. The front office staff was rude. I had to wait with my face in bandages for 15 minutes while the check out scheduler was on the phone with someone else .Rather than put that person on hold for 1 min to schedule my follow up I had to wait.
I have used Dr. Quigley and his staff for several surgeries for breast reconstruction after a double mastectomy before asking about facelift surgery. I was completely satisfied and very happy with the results. He and his staff have nothing but your well being first most on their minds. It shows in the way they treat you. They are very knowledgeable and always explain any question you may have. I would return to their office if I ever need any more plastic surgery of any kind.
This is a friendly office full of highly competent individuals. I have been going to the office for years for any procedures that require surgery on my skin (moles, cancer/pre cancer removal etc).
I have been a patient of this surgeon over the years, and he has NEVER rushed during time with me, has always explained procedures to me, and is always familiar with my history. I appreciate that Dr. Lex never makes me feel as if it's the first time he's met me; I've had that experience before elsewhere. Plus, he does beautiful work!
Dr. Lex is great to work with. He is respectful and listens carefully to the outcomes you a s a patient are expecting. The staff were also consistently friendly.
I really like my doctor and he is willing to work me a deal on my next surgery
I had this same surgeon during my double masectomy and reconstruction and he was wonderful. Have just been waiting to be able to get this procedure done.
The staff and Physician are very professional. Dr. Quigley was highly recommended by people within the medical community.
Staff was friendly and thoroughly informative. All my questions were kindly answered by the staff and doctor, including some very difficult questions. I felt very comfortable having this procedure done by this practice.
I feel that there should be more post surgery follow-ups. Maybe one at 3 and then again at 6 months to review how the recovery is progressing. I personally have areas that I have questions about and would like to have looked at in that time frame to ensure that it is healing properly. Thank you.
I am Highly Satisfied with my procedure but I am still healing. I have had a very good experience and look forward to having the bruising go away and the swelling under my eyes, they are still puffy and I hope they will flatten out.
I was disappointed that the results were not more than what they turned out to be. I could not see much of a change except in one area and that was quite a letdown. I am still not quite sure why it turned out this way, but I still have confidence in my doctor and would not hesitate to request his services for any future surgeries.
Dr. B. did a prior surgery for me last January and I am highly satisfied and planning my next surgery after my mammogram in August.
The procedure did improve my condition. I plan to return to have it done again. Dr. Explained that 50\%improvement was success. It has only been a week since the procedure and I can see that my capillaries are trying to open up already. I will wait 5-6 months and do it again.
Dr. Quigley and his staff were very friendly and knowledgeable. Carefully explained all my options, answered all of my questions thoroughly. Asked what I wanted from the surgery, and paid attention to it. They made me feel at ease, and respected my needs and desires. The end result is even better than I had hoped.
Dr. Quigley is a marvelous plastic surgeon. He was the surgeon who did my initial breast augmentation and so I went back to him 20 years later to have them removed. There was nothing wrong at all with the implants, just that I was ready to go back to my normal body. The removal of the implants was fast, pain free, and my recuperation was quick.
The doctor took his time and explained everything clearly, pros and cons.Wasn't over optimistic about results. Gave me different options of procedures to best fit my needs.
There were many things that were simply performed in a superior manner. It was comforting to know that as the surgery began and I was not disappointed. Since the surgery was performed under twilight anesthesia I was aware of some of the things going on around me. Someone, I believe the anesthesiologist, was patting my hand during part of the procedure. That was comforting.Dr. Quigley was considerate and attentive before, during and after the surgery, offering thoughtful insights. One memorable example is his suggestion that a change of hair style would ease the transition. I cannot tell you how many times I have laughed inside when someone asks if I have changed my hair and how great it looks on me! I am still laughing; thank you Dr. Quigley!
I met with Dr. Quigley and I feel that he was very thorough and took as much time as we needed. He has a manner that made me feel comfortable and like he cares. The procedure I want is on the expensive side in general in my opinion (not that Dr. Quigleys rates are any more than others) but when spending that kind of money he is not pushy. I feel he really let me know of any negative that could come out of this also. I will definitely go thru this procedure with him.
Dr. Quigley did not hesitate to refer me to another surgeon who specializes in my area of interest.
I felt very comfortable about having the surgery performed. The staff was very friendly and competent and they checked on me after my surgery. Other than normal swelling, I experienced no bruising. I'm very pleased with the results.
Results were better than I expected. Everyone was friendly and kind.
I am very pleased with the entire process, the people, the facilities and the outcome. Will return.
I really liked the doctor and all the staff. The cost was in line with what I was expecting, and I am excited for my procedure!
The doctor never gave me an answer he was suppose to call me back and I never heard from him. He also said that I would need reconstructive surgery but wasn't too sure on how he would go about it that is why he was going to call me back.
Knowledgable, professional, interested, competent provider.
The Dr. Was very kind and informative and spent time without rushing through. Prices were extremely fair and I added more syringes of filler and he accommodated. Very personable.
The Dr. was friendly, professional and provide clear and understandable information on the procedure I was requesting.
Dr. Boettcher really took the time to go over many options and explain why certain things would or wouldn't work for my body and the procedure. I felt extremely comfortable and was grateful that he took the amount of time that he did to help guide me through my consultation process. He is very caring and knowledgable.
Have been back to Dr Lex 3 times since my surgery to fix the mess from my mini tummy tuck. The first time I paid $800 on addition to the original price. He said he could fix the problem. So upset/depressed! Going to cancun this summer, have gotten into great shape but my stomach look absolutely horrible! So embarrassing !! Thought he could fix it after three attempts! Ready to contact the proper people ton file a formal complaint! I shouldn't have to live with this it's so upsetting! I'm on great shape but ashamed of my stomach!!!!
I trust Dr.Lex's work and enjoy his personality.
My plastic surgery experience could not have been more positive. Each and every staff member was friendly and made themselves available to me. I feel that dr. Quigly's staff in all areas were concerned that I was informed, educated and comfortable with all aspects of my impending procedure. The medical team was the best group of doctors and nurses I have ever seen assembled in one practice.
My surgeon was very thorough with great bedside manors. The surgery center staff was the most caring group of medical staff I have ever encountered. The confidence the doctor helped me gain was worth every minute in my journey.
Overall my experience with Dr. Lex was exceptional. He explained everything to me and my husband and answered all of our questions. After the consult I felt confident that Dr. Lex was the surgeon for my procedure. Theresa Buckingham was very professional and helpful working with me and my life to get the procedure scheduled. I would recommend Dr. Lex to anyone who was considering any type of plastic surgery. The staff is professional and a pleasure to deal with.
Had no problems. Everyone was friendly and informative. I got the answers I was looking for.
The staff was informative and very caring. They really made the process easy and comforting!
The doctor was very informative and told me the options I had. He was very comfortable to be with and made sure I had a follow up call with information I needed on costs. I would definitely go to him when I am ready for the procedure we discussed. Very nice guy.
Very professional environment, staff was friendly, I was contacted regularly, and I am more than satisfied with the results!
I was always treated with respect, and never felt unaware or that my Dr. was in it for the money". They called back immediately every time and I actually felt cared for"
Dr. Lex did my breast reconstruction surgery and i was very satisfied. i have complete confidence in him.
I was incredibly satisfied with the service that I received. Everyone was incredibly professional. Those preparing me on the day of my procedure were a calming influence. My procedure turned out perfectly! I would and have recommended Dr. Quigley to anyone considering a plastic surgery procedure!
Overall, I had a great experience. I was extremely nervous about going to big and it never crossed my mind I may be going to small... The outcome is good but one side is slightly larger than the other and my breasts are slightly smaller than I was hoping they would be. Dr. Lex did inform us that he wouldn''t have known about the size difference without having done the surgery and I understand that those things do happen. The only other thing I would have liked to know more about before surgery is the different types if shapes the implant can come in. I am considering going a little bigger and I will definitely be doing it with Dr Lex. Him and his staff are all awesome and I love the fact that I really don''t have any scarring. Any thing I am not fully satisfied about isn''t necessarily the fault of the facility or the Doctor, just the luck of the draw essentially. Until you go through a surgery like this its hard to know exactly what you want. Now I know. I appreciate everything and I am so happy we have Dr. Lex here in Flagstaff!
The sergeon was a little short and rushed the apt a little but maybe that was because he didn't take me serious that I would actually get the procedure done. The rest of the staff was fantastic
All the staff and the surgeon treated me as an individual. My questions were answered with kindness and respect. I felt a part of the team -- my knowledge of my body and feelings were always considered while giving me a realistic overview of what surgery could accomplish. (And the timeline it takes to achieve the best results.)
Rapport with surgeon, Very important. Felt he was an expert. Felt safe in considering his recommendation.
I was impresses when I walked in the door and someone helped me and it was quick to get in and the Dr. Really took his time to answer my questions and explain my options.
Everyone was very professional, kind, open to answering questions. My surgeon was honest about the possible results and had even better results that I had anticipated.
Dr. Lex and his staff are very friendly, The office is clean, up to date, and no wait time for my appointment. I have been to him years ago and I would go to him again. :)
Overall, I thought that the practice is very well run. I already knew that I wanted this procedure done. I schedule a couple of days after my appointment. I had to wait a couple of days for the estimate to be made.
I really like the surgeon and staff. Liked the surgeons work. Everyone is super nice and I was very happy with my consultation. Still waiting to hear back on the financial services your office provided me with.
Everyone was very friendly and made me feel comfortable. Dr. Quigley listened to what I wanted and did a great job.
I was highly satisfied with the responsiveness of the staff, including the surgeon; the information was thorough and the surgeon was very accommodating in assuring me of any concerns.
Dr. Quigley is a great doctor who listens to patients and clearly explains everything. The whole staff in the office & surgery center were excellent and very helpful.
I liked that the doctor told me the truth. Based on his information I decided NOT to have the procedure. If he had told me that I would not have scares that were visible, and then I did, I would have been REALLY unhappy. I found him to be very professional and clear.
I was very impressed by his excitement for correcting the damage made to my body from having children. Dr. Lex made me more excited when I left then when I walked in. Can wait for the date!
I have had two surgeries with this physician and facility and both were amazing experiences. Dr. Quigley and his staff came highly recommended by my bariatric surgeon and I have nothing but wonderful things to say about everyone I have dealt with. They are knowledgeabe, skilled, informative, supportive, encouraging, collaborative and extremely professional. From the onset I have had not a single moment of apprehension. My body lift surgery has produced phenomenal, life-changing results and I wouldn't consider going anywhere else for plastic surgery. Everything they do is geared toward the care and safety of their patients and it shows in the way the patient is treated, the speed of recovery and the quality of the results. Kudos to everyone in the office and the surgi-center. You guys rock!
great and will come back. felt very comfortable.
It takes more time to heal than I anticipated. My upper eye lids are doing great. My lower eyes need a little more sculpting, which is an individual thing -- and my control-self wanted it to be more instant. I couldn't have picked a better surgeon, place or staff to have my eyes worked on. I am learning patience and self-appreciation for my body.
Everything has been good except for the post op... and one of the receptionists doesn't seem to like her job much... I'm glad I have some time, 18 mos, to decide if I'm satisfied or want 'adjustments' ... that was really important in my decision. Doc is very easy to talk to and helpful. I think in the end I will be very satisfied with his work. I think I made the right decision choosing him He seems genuinely interested in making sure I'm satisfied and to really like what he does.
1. Dr. Quigley presented the situation at hand straight forward, professionally, and honestly and upfront about the costs.2. Staff and nurses were extremely kind, knowledgeable, and professional.3. Dr. Quigley did an excellent surgery on my eyelids. I am most grateful to him.4. All my phone calls were timely, polite,and informative.5. All my questions were answered by the nurses and Dr.6. I loved the whole appearance of the offices, surgery center and sincerity of all the staff I encountered.
It was good to receive info about the procedures, since I knew nothing &had never inquired before.
Wonderful facility and staff. I have been a patient for many years and highly recommend the facility and Dr.Quigley and staff to everyone I know.
The staff was extremely helpful and made it very easy for me to go ahead and schedule the surgery. I have wanted this for a long time and they made it possible.
already sent customers because they are reasonable. it is affordable and reasonable. they care about their people, so they charge a fair price
The doctor did not completely review my medical history nor did the coordinator or nurse write down one of my allergies.
Certain aspects of the post-op experience were not fully explained (e.g. prolonged numbness and uncomfortable tightness). It would have been helpful to know about the utility of having a recliner during the recovery period prior to the procedure.
I have confidence that Dr. Quigley has the skill, knowledge, and empathy for my total body well being to do a fine job with his talents. xo g
Very informative ,understood my needs, didn't try sell,and or scare me into doing my left breast great hospital,nurses very caring,sorry it took so long to say thanks .
Dr. Quigley and his staff were amazing. I am extreamly satisfied with my results! I had given up on my breast ever looking even ok to wear a swimsuite after my first surgery with another doctor and coplications. Including several surgeries to fix it. I decided to go to Dr. Quigley and love the way my breast feel and look now. I even went swimming for the first time in over 5 years. Thank you for giving me back my life!!!
Did not feel I got my money's worth. Jowels are still somewhat there. Pucker under my chin that wasn't there before. Feel I should have gotten some money back. Think he is a good surgeon. He just messed up on me a little.
Dr Lex recommended I do nothing about my condition. This is the only reason I did not schedule surgery...although I am still considering surgery. I felt safe and well cared for by Dr. Lex
I felt like I would have liked a little more information from the doctor and a little more interest in my concerns and history. He seemed rushed. I scheduled because my worries were address by the patient rep.
Dr. Lex is very professional and he recommended things to me to help me look natural after surgery. He was never pushy.
The only thing I was dissatisfied with was post-op recovery time.
was very satisfied with the surgery and the follow up treatment
Quigley seemed to really care about me as a person and my reasons and concerns
Dr Lex is very personable and professional. My results are awesome and I have received many compliments. My only (small) issue is the numbness that I am still experiencing along both sides of my face. I don't remember going over this issue with Dr Lex, how long it lasts, or if the nerves ever recover.
Friendly staff experienced kind drs answered all my questions and made me feel at ease
I asked to be sent a revised estimate of cost and it never arrived.
The surgeon was positive and patient. There was no feeling of obligation. I know he had many years of experience and trust was very important to me.
The Doctor really LOOKED at my face and determined just what would be necessary. What he deemed necesary coincided with what I thot needed to be done.
My surgery experience was excellent. I think one of the best elements was my complete trust in my surgeon, Dr. Quigley.
I had an extremely easy, quick, to my exact specifications experience.
The doctor listens to me, doesn't push me beyond what I want done.
Excellent over all experience. My surgeon did a fantastic job. The entire staff are superior in the level of care and expertise they provide. I would highly recommend this practice to anyone.
Dr. Jack Quigley is an extraordinarily professional surgeon with an easy and warm way with people. I like him very much and definitely will return to use his services in the future.
Amazing surgeon and biggest patient advocate and caretaker.
The only issue I was unsatisfied with was the price. I felt like it was extremely high. Part of me wishes I had gone to Phoenix and stayed with family there to have the proedure done. Especially since it is half the price. Overall I really like and appreciated Dr Quigley and his staff.
If there were more doctors like Jack Quigley it would be a miracle! Knowledge, care and kindness throughout office is a most amazing experience. What a staff!
i think Dr. Quigley is very proffessional and easy going. He can make anyone feel comfortable!
The outcome was not as good as I thought it would be.
I was treated with total respect. Going into my surgery i was so scared the nurses put me at ease right away. The care from every one was fantastic! There is nothing that I can say that was a negative! I will, if I ever need to... go back to The Plastic Surgeons of Northern Arizona! In my opinion there is no place else!!!
I was very pleased with Dr. Quigley's manner and easy going personality. He answered all the questions I had before my procedure and afterwards.
I had total confidence in Dr. Quigley and was not disappointed at all. He was totally professional and thoroughly explained everything. The staff were friendly and professional and put me at ease.
The first time experience was handled very professionally.I feel that I can have additional surgery and be highly satisfied.
Everyone was VERY nice and I felt that everyone was very competent. I felt like I was treated very well and I really appreciated that. I also was very happy to have done the surgery.
Felt like the surgeon was in a hurry and only considered surgical options. Did not discuss other non-surgical options
The surgery process and what I could expect was thoroughly explained any questions I had was answered and made sure I knew what to expect. I was treated with respect and dignity. The staff was friendly and they all made sure I was comfortable. Each step of the procedure was explained as I was prepared for surgery. All my needs were met both emotional and physical.
The price mostly I could travel to Phoenix and save $$!
I was so happy to see my fat arms be reduced down to normal arms! Dr. Lex did a good job and helped clean-up" some past surgery scars and dips in my skin. THANKS Dr. Lex!"
Poor communication - no empathy for complications - no time to do a proper exam - no followup on tests done -
First of all I had requested Dr. Quiggley the procedure was for my daughter. Dr, Quiggley had seen my daughter at CRS. I had explained to the girl booking our consultation that I wanted Dr. Quiggley. I explained that the surgery would be in conjunction with another procedure. So I had 2 surgery dates available. I was told that Dr. Q was availabe for both but he could not see me for 3 weeks. But when I show up for my appointment I am told that no the appt. is with Dr. Lex. The women at the counter are very unfriendly and unhelpful. I was basically told that to bad it is Dr Lex or nothing. So we go to Dr. Lex because I feel I have no other choose because the front counter staff is unwilling to help. I ask Dr L if they would bill my insurance he says no. Even though I have been told by a number of people this would be covered. Because of the CRS. The day of the surgery he never comes and speaks to me about what is going on. The other Dr. is the one that did all the communication. After much fighting he bills the insurance which is denied. But had he been will to protest that outcome more and likely the insurance company would pay. But he doesn't care he has his money.
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