Overall, the staff were amazing! Dr. Lex made us feel comfortable with the decision we were making for our daughter. The anesthesiologist was PHENOMENAL and helped her feel comfortable and had her laughing before she went into surgery. And the results look amazing :) Our daughter is young, so the procedure was done to help rid a reason for kids to bully her. We also hope that the realignment of her ears will help with some of the wax build up she was having because of the way her ears were aligned. Fingers crossed!
Dr. Lex and the surgical staff were very pleasant and helpful. I was extremely nervous to have surgery and everyone in the center explained everything for my husband and I to understand and be comfortable.I highly recommend Dr. Lex to everyone!Thank you so much for everything!
Detailed answers and fee explained
I wish I could give feedback that is more constructive but really the whole experience was great. Dr. Lex was very confident and answered all of my questions and made me feel very comfortable. From what I have read online recovery time is usually longer but I felt I was able to get back to normal very fast. The results are very natural the cost was incredibly fair and Im very happy. Thank You.
The surgery left me with a droopy eye and a lumpy hematoma on the left side of my face.
have seen Dr Lex many times and I am very satisfied with everything he has done
I felt like another person they were pushing through the door. Upon arrival (to which I was asked to arrive 30 minutes early for) I waited quite a while. I work in an ASC myself and I know he struggle of a late flight or traffic. The lady at check in acted annoyed to talk to me, was not pleasant, seemed like I was just a consultation so she was not invested in me. I waited in a full waiting room along with a dog and the strong smell of cigarette smoke. I knew if I got my paperwork in first I would most likely be taken back sooner than later. I was taken back by a nurse whom I don't even know the name of and she really didn't seem to care that I was in the office. I wanted for a short amount of time in the waiting room when the Dr arrived. He really did not address my main concerns. I don't know if I made a mistake in scheduling with the wrong surgeon or if he was over all not interested in the issues I had. I was not pleased with the consultation and I felt as if it were a waste of my time. I never did hear an estimate of what it would cost. I was told to call back in. To be honest the cost could have swayed my opinion on wether I was going to get the surgery or not but I felt as though it was more work on my part to try and schedule with this doctors office. For that reason I have decided to try and make an appointment with a different doctor. I'm sure Dr Lex is a great surgeon, I did not feel like he was particularly interested in helping me and when someone is going to be cutting and probing on your face you want to feel like they care.
The Doctor made me feel very comfortable about my decision to have this surgery. He explained how the surgery was performed which I appreciated.
Friendly people and good answers to my questions, option selected perfect for me and not too much.
Dr. Lex and his staff were wonderful to me, answering the many questions I had, without making me feel silly for asking! They treated my husband and me with respect and I was very confident that they would take good care of me. The outcome of the surgery was WAY beyond my wildest dreams, and Dr. Lex did a magnificent job! He is my hero now! Thank You Dr. Lex!
I felt very comfortable with Dr. Lex and feel that he has the background and experience to take care of what my need is. The lady from his office who contacted me by phone was very, very kind and helpful.
Dr Lex is very professional and makes it very comfortable. Teresa is also wonderful. She returns calls timely and is easily reachable. Awesome office staff!!
Complications prevented implants being replaced.
I had a face lift by Dr. Lex and am thoroughly delighted with the results. His entire team was kind and professional, the surgical center was clean and comfortable and Dr. Lex provided such skillful attention to my procedure. All of my questions and concerns were addressed at each visit and I always felt great confidence in Dr. Lex's attention and professional skill. I love my new, refreshed look!
Telephone calls and all questions answered promptly and courteously.
never before had plastic surgery,was nervous but the people involved were very reassuring and pleasant.
disappointed in the cost of the procedure.I had checked before and it was half the amount them.Couldn't do it until my husband agreed with me. By then it had doubled. :(
I ended up going to a different doctor in Scottsdale. Their customer service has been amazing from the time I set foot in their office and after my procedure. I made my appt & they called the day prior to remind me. When I arrived they offered me bottled water and when my wait was extended they moved me to the tv room. When I saw the patient coord we figured out what I wanted, she gave me pricing with a military discount and applied for financing right then and there. My credit isn't perfect but she found me something. With that incentive I scheduled my procedure for the following week. I was given meds to reduce swelling and bruising prior to the procedure and all my scripts to fill prior to the procedure. I was called of when to start my meds and on the day of procedure the nurses were friendly. After my procedure the actual doctor who did the liposuction called me on my cell phone later that day to see how I was doing. Every day since my procedure I receive an email from them on what to expect. It's amazing. I will go to them for all future procedures.