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Practice Scorecard

participant since 11/13/2012

Plastic Surgery Associates

95.4% Patient Satisfaction based on 561 ratings

Scroll down to read and filter verified real patient reviews for Plastic Surgery Associates. You can also learn more, see locations, or contact Plastic Surgery Associates right here at RealPatientRatings®.

4.77
Based on 561 ratings
5 stars (452)
80.6%
4 stars (95)
16.9%
3 stars (7)
1.2%
2 stars (6)
1.1%
1 star (1)
0.2%
Doctor's bedside manner
Medical support team
Admin staff
Care & concern
Educated me
Wait time
Value for the price
Likelihood to recommend
Facility & amenities
Providers at this practice:
Francisco Canales, MD
4.81
328 Ratings
Heather Furnas, MD
4.71
233 Ratings
About, locations & contact info

About Plastic Surgery Associates:

Located in the heart of Sonoma County, Plastic Surgery Associates facility includes a new, state-of-the-art, 6,000-square-foot aesthetic surgery center housed in a Mediterranean-style building.

Inside, you will find inviting offices and an innovative medical spa to bring you all the latest non-surgical rejuvenation techniques. For your privacy and comfort, our certified in-house surgical suite features 2 operating rooms and a 3-bed recovery suite.

Board-certified by the American Board of Plastic Surgery, Dr. Canales and Dr. Furnas earned their degrees and received training from world-renowned institutions including Harvard University, UCLA Medical School and Stanford University.

Both surgeons hold membership in the most elite professional organizations, including the American Society of Plastic Surgeons and the American Society for Aesthetic Plastic Surgery. Both completed rigorous post-graduate training through plastic surgery residencies at the prestigious Stanford University Hospital. Together, they have more than 4 decades of combined experience and have helped thousands of patients from all over the United States and abroad realize their cosmetic surgery goals.

Contact This Practice

4625 Quigg Drive Santa Rosa, CA 95409


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Plastic Surgery Associates Reviews (346)
Heather Furnas, MD Santa Rosa , CA

Tummy Tuck

I was so impressed with the professionalism of staff, the graciousness and warmth of Dr. Furnas, and the overall results. The entire experience was wonderful. I am so happy with my results.

Eyelid Surgery

Dr. Canales is very skilled and knowledgeable. He made me feel comfortable, and answered all my concerns and questions. The procedure was a [breeze], would highly recommend him to anybody who is thinking about plastic surgery. [Single best thing is...] The new look, of course.

Breast Implant Revision

The staff and Dr. Canales met my every need. They explained everything thoroughly and if I had any questions they were prompt at getting me in to talk with a nurse. Very nice people very hopeful I would recommend this facility to anybody. I was just happy to have my breast revision redone successfully by a really good doctor. Dr. Canales

Heather Furnas, MD Santa Rosa , CA

Face Lift

Professional and authentically nice people in this office. I met with a few other highly rated practices in Beverly Hills, San Francisco and Sacramento. They were all very polished and ultimately all recommended the exact procedures for the results I wanted. The surgeon in Sacramento personally recommended Dr Furness to me if I decided to have the surgery done in Santa Rosa which I ultimately did decide to do. She indicated that she was an truly excellent surgeon and I absolutely agree with her. Am very happy with the process and my results. People have noticed that my skin looks so great and even strangers have complimented me.

Breast Reduction

The Dr was great. Listened to what my concerns were. I’m so pleased with my breast reduction. He made 63 year old breasts look 20 again! So pleased The outcome! Love everything about it!

Heather Furnas, MD Santa Rosa , CA

Breast Augmentation

This procedure has given me so much confidence and I’ve actually learned how to love myself. It was a life changing experience. My clothes fit so much better, and everyone in the office made me feel like family. My questions were always answered and I will be recommending potential patients to this office. . I am highly satisfied with my experience due to the staff and Dr. Furnas making me feel so comfortable and not embarrassed about my body before my breast augmentation. My life has completely changed since my surgery, you accommodated my needs and went above and beyond, and I couldn’t thank you more! I am extremely happy with my amazing results, it is such a great feeling to look at yourself in the mirror and not be disappointed in what you see or embarrassed and Dr. Furnas and staff changed that for me. I see myself now and have confidence and just love my body. Thank you so much for everything!

Breast Augmentation

I am highly satisfied with my experience because everyone there was super friendly since day one. They all made me feel welcomed and comfortable and explained the procedure perfectly. Everyone I interacted with was very excited for me which made me feel confident in my procedure and less nervous about it. At every appointment I was greeted with a smile and called by my first name which made me feel great that they knew who I was and I wasn’t just one of many patients. They were super helpful every step of the way and I am completely in love with my results! I chose the PERFECT team for my procedure.

Breast Implant Revision

Yes, I feel I look younger and thinner, I can wear a bathing suit and feel good. Plastic Surgery Associates, Dr Canales, and his staff are the best you can ever find, Dr Canales listened to my concerns, explained to me the procedure and results. The surgery went perfectly, i felt great just a few hours after. The results are better that I have ever expected. Thank you Dr Canales. I will always go to your practice.

Tummy Tuck

This procedure has change my life completely I have more confidence in my self I’m able to wear clothing that I was not able to wear before. I Love my flat stomach. . Since day one the consultation to surgery and post up appointments have been a great experience don’t have anything bad to say all the staff is great, Dr. Canales is a amazing. I will definitely go back for more treatment.

Tummy Tuck

Super satisfied with my tummy tuck and breast augmentation. All the nurses/staff were so friendly and answered all of my questions. The whole office has a warm feeling. The ladies at the front greet with smiles and are truly insterested in your surgery successes. Dr Canales made me feel comfortable and and answered all of my questions , he’s the best! The nurses in preop and recovery was so sweet and made me feel at ease. Anesthesiologist made me feel calm and safe . My experience was so positive and I got the results I wanted . I would definitely recommend this practice to family and friends and I have ! I can now wear tighter tops and not feel like I have a pouch or look pregnant . I feel better wearing bathing suits and just everyday T-shirt’s, I feel more of a women. My breasts look natural but still full. I don’t need the padded bra anymore , it’s a great feeling. Finding clothes is a lot easier because I’m not hiding problem areas .

Heather Furnas, MD Santa Rosa , CA

Breast Augmentation

I came in after breastfeeding 2 babes missing the big fullness of breastfeeding boobs. When I walked in my boobs were deflated and saggy. I said I would love to have nice, big, natural looking boobs and that is EXACTLY what I received. I’m beyond happy! I literally feel like they have always been mine and the care I received from the entire staff was outstanding! I’m one very happy momma! Dr Furnas made this entire procedure feel as though it was so natural and easy! She is the absolute sweetest and made me feel very comfortable through the entire journey.

Neck Lift

As for everyone I suppose, it was a BIG decision for me to elect to have plastic surgery, and from the start, I felt comfortable, informed and at ease with my decision. The physician and the staff were the BEST! A++ Very simply... I just love how I look...

Heather Furnas, MD Santa Rosa , CA

Eyelid Surgery

Professional service, excellent results.

Breast Augmentation

Everything about my experience was incredible. I would highly recommend them to anyone who is wanting plastic surgery or any other service that they offer. I will definitely return to this facility for any other procedure that i would like in the future. Great team, made me very comfortable and did an excellent job with my breast augmentation. Very attentive and responsive to any questions or needs that i had. My confidence has increased more than ever!

Heather Furnas, MD Santa Rosa , CA

Tummy Tuck

Professionalism of staff and providers.Courtesy of staff and providers.Expertise and skill of clinical providers.

Heather Furnas, MD Santa Rosa , CA

Breast Reduction

I'm only 18 and the thought of doctors office, needles, and surgery frightens me. I was extremely nervous for my surgery (also excited) but I was always comforted and supported by the staff. On the day of my surgery, I was noticeably nervous and everyone was so kind and patient with me which I appreciated more than anything. While the anesthesiologist was putting in the needle, I began to stress out and panic. The staff immediately came over me and began to rub my arms and comfort me while I was anxious. They talked to me and allowed me to be distracted while I was facing my worst fear. Dr. Furnace was amazing and answered every question I had. I really went into the surgery with all my questions asked and knowing I was in good hands. I have already recommeneded Plastic Surgery Associates to many people and have talked about my positive experience to many. I am super satisfied with the surgery results and my overall experience! (:

Breast Augmentation

The entire process was simple. I felt all my questions, wants, need and concerns were addressed incredibly fast. They have me and my needs as their priority. I am absolutely extatic with my results and the entire process. I already have recommended several friends to the practice!

Breast Implant Revision

From the moment I called to schedule my pre-op appointment, everything went so smoothly and quickly. Everyone that I dealt with was very professional, yet very polite and friendly. I was given all the information I needed to be prepared for what the procedure and recovery would entail. I was advised in what I would need to ease my aftercare. I was even given recommendations for excellent lodging near the facility, which was fantastic because I traveled for my procedure. I felt like my desires were listened to and heard. I am very pleased with my results. I feel proportionate and confident with my body. Aside from the scars, which are fading daily, I feel like my results look absolutely natural. That’s exactly what I asked for. I wanted to be proportionate and natural looking. I followed my post-op instructions exactly and had absolutely no problems. I have already recommended my doctor and facility and my friends and family have already made appointments and had procedures. Thank you!

Liposuction

The staff were welcoming and extremely friendly. Dr. Canales made me feel comfortable and relaxed and was honest with me and set realistic, attainable expectations prior to surgery. I felt 100% safe under his care and trusted his judgement and skill. I’m highly satisfied with my experience at this office and would recommend to anyone looking for this type of procedure!

Heather Furnas, MD Santa Rosa , CA

Breast Implant Revision

Dr. Furnas has wonderful beside manners and a gentle, caring heart. She and her staff are sincere and attentive. I was apprehensive to have this procedure, but am now beyond thrilled with the results. Reduction from 500cc to 295cc. I was concerned how my breasts would look by going smaller, if they would be saggy. I gave Dr. Furnas the go-ahead to make the decision during surgery between 275cc and 295cc. She made the right choice. I look natural!