CCRM Fertility of Miami

I had my fertility telehealth video consultation and I truly had such a peaceful, secure, and positive experience. Going into this process I was honestly feeling nervous and emotional because fertility decisions can feel overwhelming, but Rachel made such a difference. From the beginning of the call, Rachel created a very calm, welcoming environment and made me feel comfortable opening up and asking questions. She took her time explaining the process clearly, never made me feel rushed, and helped me feel informed instead of overwhelmed. She was patient, compassionate, and made something that felt intimidating feel manageable. What stood out to me most was how secure and supported I felt throughout the appointment. Rachel made me feel like I was in good hands and that my concerns and future goals genuinely mattered. It didn't feel transactional it felt personal and caring. After the call, I walked away feeling more confident, more educated, and honestly excited to move forward with this next chapter. Thank you, Rachel, for making this experience feel so peaceful and for helping me feel comfortable in choosing this clinic for my fertility journey.

Rachel was exceptional throughout my journey. She was always kind, patient, and reassuring during every ultrasound appointment. Her warmth and compassion helped ease my anxiety, and she always took the time to answer my questions and make me feel comfortable. She played a special role in some of the most important moments of this journey, and I will always be grateful for her care and support.

[Rating Only]

This appointment exceeded my expectations. It was highly informative and Dr. Potts made sure to answer all of my questions. The time he spent speaking with me educating and advising on my next steps felt personalized and genuine.

[Rating Only]

I like the professionalism, the people are very patient, they take care to explain to me and understand exactly what I need.

Super professional, friendly, and quick.

Yes - everything was great, the only issue was that the connection seemed off and at times, Dr. Potts was cutting out / his voice wasn't matching his mouth.

[Rating Only]

My provider is patient and very knowledgeable.