They were very nice. They made the process smooth. They were able to answer all of my questions. The care before the surgery was wonderful.
Love Dr. Shah! And his girls are awesome! Great experience! Super flat tummy.
Informative staff, all professional and available when any questions would come up. Doctor sits down and discusses any questions or concerns with you.
Dr. Centeno truly cares for his patients, giving us the opportunity each and every visit to ask any questions we may have. If you listen to his advice what to do and not your results will be what you are expecting. His staff is very welcoming and encouraging.
Staff is very friendly and welcoming. I felt very cared for and comfortable. All of my questions and concerns were addressed and the actual procedure day felt very pampering; completely different than a hospital surgery. Staff were as excited as I was for my procedure. I love how they made me comfortable in the surgery suite.
I still have 2 areas of concern. I fully intend to return to the office and address same. I am sure that my issues will be satisfactorily resolved.
All steps in the process were designed with me (the patient) in mind. Everyone was kind and never hesitated to take the time to answer my questions. (which were plenty)
My boobs look amazing, Dr. Shah talked me through everything and helped me decide what size would work best for me.
Very detailed information about the process, all the way through from start to finish and follow up.
I was comfortable during an uncomfortable situation. Staff was pleasant and informative. Outstanding recovery and results
Great bed side manor. Very attentive. Very informative and upfront in what to expect.
The front office staff and O.R. staff were all very helpful throughout my whole surgery! From my first consult, to my surgery day, to the weeks following my surgery. They were all genuinely happy to help me with anything I needed or any questions I had, which was great, because I had a lot! But no matter how many questions I had or how many times I asked the same question(s) they were super nice and happy to help! They really make you feel as if you're apart of their family! I couldn't have asked for a better experience! [Single best thing is...] The helpfulness of the staff and MY RESULTS!!!!
My esthetician, Cathy Shuttleworth, went above and beyond for me- seeing her was the highlight of my visit. She is so knowledgeable and talented at what she does. My skin looked great after the treatment!
2 of my friends recommended this place to me and now I would recommend it to others. All staff was extremely friendly and knowledgeable and made the process go by smoothly and comfortably. I was very nervous so it went better than I could have imagined! Even the recovery is going amazing.
Everyone was very friendly and helpful. I felt at ease and all of the information was explained to me in a way that was easy to understand. The staff was very helpful with rescheduling my surgery more than once due to other things that were going on in my life at the time. [Single best thing is...] How the staff made me feel comfortable
I am still waiting for my body to heal so I can see how my chest will transform. It has only been 10 weeks now and it takes more time to see the results. I am now waiting to see how it will heal properly and how my chest looks like. Until now I am satisfied.
Having a tummy tuck was the final step of my weight loss journey. Dr. Shah and his staff listened with great care, provided a professional; yet caring response to all of my questions. The outcome of my procedure was exactly what I expected. My tummy tuck decision was a result of 25+ years of hard work. Dr. Shah’s experience and recommendations helped me achieve the best result, for that I am forever grateful!
My face looks great so far. Dr. Shah is very nice, professional, and patient with all my questions. The doctor who called me when I had a concern about possible infection was also nice and sounded sincerely concerned. Even with all the swelling my chin/neck/face looked good almost immediately. I'm still swollen, but can tell the surgery was a success. I can't wait for the healing to be complete.
The ease of the staff and the cleaness of the office.
Everything was amazing. Very happy. I can wear shirts and pants and not feel like I’m always trying to hide my stomach.
Well I wanted an almost smooth stomach but it still seems to very uneven and it makes me wonder did I make a bad decision. Another doctor was willing to fix my lipo mistakes as well as flatten my stomach but the doc here said he could fix me. Second guess myself
The results although I’m still only 2 months post op the results have exceeded my expectations. As long as I can remember I have never had a flat stomach now at 56 years old I finally have reached my dream
The outcome of my surgery is wonderful! I feel great and dr Centeno knows exactly what to do for bariatric patients! They went out of their way to make sure every need is met My body looks better than it did when I was in high school !
Dr. Shah takes as much time as is needed for each appointment. I appreciate his knowledge. He is very kind and compassionate
Dr. Shah is very talented at what he does, I'm always satisfied with him and his staff. I'm taken care of and feel like customer satisfaction is their number one priority. I will always trust his advice as I have been a loyal customer for years!! Would recommend again and again! skin feels smoother looks radiant and glows
I love the staff there! Not having to shave as often
Overall experience was amazing and the outcome was perfect!..Very friendly atmosphere! The outcome was perfect!
The expertise, the communication, the availability to answer any and all questions, the frequent checkups in office.
The doctor was very attentive and listened to everything I said. He gave me realistic expectations and provided outstanding service My clothes fit better. I now buy the right size instead of large to hide my “rolls”. I am now more confident and willing to participate in activities with the grandchildren, even went wall climbing
Scars on my arms are just as bad as the hanging skin. Still don’t ware short sleeve shirts and when I do people comment. What happen to your arms. Still to much skin under my arms. One breast is larger than the other. I notice, not other people. Would not do the surgery again. Dr. and staff could not have been any better. They were great.
Staff was very friendly and professional. Dr. Centeno offered me options for treatment and listened to my concerns and ideas. The ability to give others hope that there are treatment options for many conditions that you may have given up on.
DR. Centeno is a people person who genuinely cares about his patients, and is always available. I highly recommend him to everyone for any procedure they maybe considering. I have had multiple procedures with him, and would never consider seeing anyone else. He's the kind of doctor that you can trust blindly with your health, and will always give his paitients priority.
More self confidence, more comfortable with my body. I knew what to expect, before and after and I love the surgery results!
The results!! As someone who never had surgery prior to my breast reduction, liposuction and breast lift, I can't say anything bad about the experience. I wasn't in pain because Dr. Shaw told me exactly how to proceed with medication, cleaning and due diligence in order to heal correctly. I appreciate the time and effort and care I had with my procedure as well.
I really liked his bedside manner, made me feel very comfortable. His staff is very accommodating as well. Worked well around my busy schedule.
Information given at initial appt was different than the next preop appt. outcome of my procedure is not what I was told or expected as a possibility. I got a second opinion afterwards and this surgeon asked if the person who did this was an actual plastic surgeon. Still have to wait and see if it improves. Will likely have to spend a lot more money to fix.
Everyone was very positive and excited for me. Helped the process greatly I have a positive attitude
The staff at CIPS are always polite and respectful. They always treat you like the number one patient, regardless of what you are having done and why you are there. The office offers plenty of small touches that add up to a fantastic experience. Things that I do not see offered at other plastic surgery offices. Always a delight to visit CIPS I am able to run long distances and improve my running time. While I loved my implants, they no longer fit my lifestyle. I am so glad I was able to get them and have them removed in such a wonderful atmosphere.
My surgeon, as well as all of the staff, were very pleasant, understanding and made me feel comfortable. Also, they were very fast and efficient, I had no wait time, I was in and out very quickly and effectively. They made the entire experience as easy and simple as it could've possibly been. I will definitely return for any future procedures. My everyday life is simple and delightful ever since my procedure. I look in the mirror everyday and smile, because I know that I am happy and deeply satisfied with myself and now my body as well. All of my clothes fit perfectly now, I no longer feel self conscious and I am completely in love with my body. No more trying on 10 outfits and still not loving the way I look. I can even wear belly shirts and bikinis and feel beautiful! I am beyond happy with my decision, and I am so thankful to myself for making this decision for me and only me, and of course to my surgeon for doing such an amazing job!
I had breast augmentation performed by Dr. Shah after researching this and surgeons for years. I feel more confident within my body and more feminine. I wish I had done it years ago. Dr. Shah and his staff were very supportive and thorough. The whole experience was beyond what I was expecting. I would recommend Dr. Shah to everyone.
Staff is friendly, knowledgeable and extremely caring. Nursing staff just as caring ! I am beyond satisfied with my entire experience and my legs look AMAZING! Confident, happy and relieved- thank you
Everything went smoothly. From pre-op appt till my last post-op appt. I chose Dr. Shah because he seemed to be genuinely concerned about my anxiety about my procedure. Made me feel a lot better and told me it would be easy and calmed me down. I trusted him and I would trust him again should I ever decide to have any other surgical procedures. All his staff were sooooo nice. His surgical team was great! I would recommend going to see him for any procedure. I’m very happy! Also, I had 3 other consultations, and his cost was very reasonable in comparison.
I take it you are considering cosmetic surgery since your reading this. I received lipo from Dr. Centeno last May 2017, and this past May 2018. Although I said, I wasn’t happy the first-time the doctor took the time to discuss my concerns and corrected what I wasn’t happy about. I am loving my results and more importantly, others noticed a difference too. That makes me feel good to hear from others, how great I look in my clothes. It was money well worth spending. I plan to go back to Dr. Centeno for other areas. He is a doctor you can trust.
I now have self confidence and feel amazing! I feel he did an amazing job and I'm very pleased with my results! I have already recommended him too alot of my friends and family, that have asked where I got my procedure done. One of my friends already has made an appointment as well
The facility is very clean. The staff is very friendly. Every one is competent and always answer you questions and concerns. The results are amazing! I recommend Columbus Institute to everyone that is interested. I love this place!
I really felt i was in experienced and caring hands. I never worried for my safety. I was worried about the pain but the Dr and staff did their best to help me through my anxiety. Well i like how i look better, im feeling better about me.
Dr. Shah, Heather and the nurses were so kind. Increased self confidence
Everyone explained things really well and everything went as planned. Its given me the look and confidence i wanted
Dr. Shah is great and his bed side mannernis wonderful. Communication when I was struggling with healing was good.
I still have the same amount of fat under my arms in the breast area that I had before the surgery. When I came to see Dr Shah I told him more than once, told him many times, that area was my main concern and the reason for coming. Not only do I still have lots of fat there, but I now have a bubble on the right side of my back near the breast. He did nothing about it because he kept saying it was healing and would go down. Has it??, not at all. The $4200 I spent was wasted. I have never told one friend or family member that I had the surgery because I'm afraid they will ask to see it and ask me what did he do,. They all knew what I was trying to accomplish. And I know they'll say I wasted my money!!!!, as I know.!!!!
I had a arm lift, breast lift with augmentation. I'm more than pleased. Dr. Shah you are the bomb-diggity I'm able to be sleveless. OMG!!!!!!
I was highly satisfied with my experience because the staff was personable and friendly. They listened to my questions and concerns and never made me feel like my questions were absurd. Dr. Shah made sure to visit me prior to going under for SX to calm my nerves and make me comfortable. The anesthesiologist was friendly and let me know step by step what I was about to feel and experience. I was very happy with the process and love the staff at CIPS!
The surgeon did not seem very interested in what I had to say and the price for what I got was way to high. However, he was chosen because he agreed to do upper abdominal lipo as well as a tummy tuck; the other surgeons wouldn't. Lastly, I did not have my butt enlarged, but I was still charged the full amount of a transfer; that was very unreasonable. But what's done is done. On a positive note, I love some of the staff, they are awesome!!!
Dr. Shah & his staff made me fully aware of what to expect & eased my concerns.
Dr. Centeno is attentive and a great listener. He's honest and doesn't commit to unachievable outcomes. I do need a revision but we discussed it and have a plan. Great experience overall. Talented surgeon.
Everyone was very nice in the office.. from my patient coordinator to the anesthesiologist then the nurse all the way up to The doctor who performed my surgery!! Dr. Centeno was very descriptive about everything. The Anesthesiologist was very very very awesome!! I’m a nervous reck when it comes to needles and she made sure I was calm. For sure the best experience I’ve had with needles in my life!! If I need anything else done I will be back!!
I WAS VERY PLEASED WITH THE SURGERY AS A WHOLE. I THINK THE OFFICE COULD BENEFIT MORE BY BEING A LITTLE MORE DETAILED ON RECOVERY PROCESS & WHAT TO EXPECT. MAYBE JUST A LITTLE MORE COMPASSION & UNDERSTANDING WITH THE PATIENTS. OVER ALL DR. BIVIK WAS A GREAT SURGEON
I thought everything was great. The only thing negative was that I felt rushed after waking up after surgery. It felt like as soon as I opened my eyes, I was out the door. I wished I could have sat a few more minutes to gather myself.
Dr. Centeno was very tentative when I had concerns after surgery. He explained everything and gave his cell number to call/text over the weekend if I had more questions and to let him know how I was doing. He always addressed my concerns/questions and put my worries at ease. The procedure has made me more confident in my daily activities.
Very informative and helpful Good results
Great care and results, felt safe and informed about reasonable expectations of surgical results.
I have always wanted a breast augmentation, but for so many years was worried about the pain. I came to a point in my life that the pain just didn’t mater anymore. Much to my complete surprise, I had no pain, I was comfortable throughout my recovery, and I couldn’t be happier with my results, except maybe if I’d done it sooner! Over the top happy with the procedure, the staff, absolutely everything!
Dr. Centeno and all of the staff at CIPS are absolutely amazing. I’ve never had a major surgery and they did a great job of ensuring I was well informed and prepared for surgery. My procedure went well and my recovery was better than I expected. If I were considering another procedure, Dr. C would absolutely be my very first choice.
I never felt rushed or unimportant to my surgeon or any staff members. My tummy is flat and I look younger.
From start to finish everyone I came into contact with was helpful and friendly. It really put me at ease.
Dr C is the best! The entire staff is amazing! The outcome is excatly what I wanted!
Dr. Shah is an amazing doctor. He is so kind and talented. The office staff is great. The nurse anesthesist , Mary Beth is wonderfulI have had a couple procedures done and have always been thrilled with the results.
wonderful practice, wonderful staff and excellent doctor
Love Dr. Shah it is his staff and the nurse.
The entire process from consultation to surgery to recovery was top notch. All of my questions and concerns were addressed quickly and thoroughly. Dr. Centeno and his staff far exceeded my expectations. I'm no longer self conscience when taking off my shirt in public.
Dr. Shah is an awesome guy and his staff were great as well. I always felt very comfortable during my visits. I would for sure come back! I have less shoulder pain and I'm much more comfortable.
It wasn't explained that I would not use a binder because of the second tube I was given. I feel I would had better, faster more effective results with the binder.
Dr. Centeno and his staff were very courteous in the way they handled my surgery. I felt comfortable from the consultation all the way through my follow-ups. Any questions I had were answered with respect and honesty. I would definitely return to Dr. Centeno for any procedures in the future. I feel more confident and comfortable with my appearance. One of the best decisions I've made for myself.
My implants look fantastic. Dr.Centeno and Dadius were very kind and informative. I have no complaints. My boyfriend came to every visit with me and he was highly impressed with the care I got, so much so, that he is making an appt to see Dr.Centeno at the end of summer about a procedure. Excellent work.
Everyone has always been very friendly & helpful. They never made me feel like I was ever a bother when I had questions! I look & definitely feel better! I also have more energy-- don't know why unless it has something to do with losing over 20 pounds :)
Dr. Centeno is an amazing Dr who is very patient, excellent bedside manners and explains things very well. I look refreshed and younger!
The staff and Doctor were very informative regarding all aspects of the surgery before and after I feel more secure with my body
The team of doctors and nurses were extraordinary. Everyone was professional and friendly.
Everyone was extremely nice and professional. I was nervous about being judged, but I didn't feel that way at all when I was there. Pain management was good post op. Great physician, nurse, anesthetist, secretary and all other ancillary staff.. if I would have changed anything it would have been less follow up visits, but only because I live so far away.. extremely thankful for everything. Being able to wear clothes that fit again
Dr. Shah was fantastic and the results were better than expected. The staff was so helpful, patient, and informative. I no longer have a double chin!
Absolutely the epitome of professional, knowledgeable and dedicated to satisfaction. Dr. Shah is without a doubt the best surgeon. I would not go anywhere else! His beautiful staff, yes, they are beautiful and rightly so, were friendly, welcoming and fun !
Great place, friendly More confident with my body
They transformed my life into something positive
The staff is very friendly, very helpful with all the questions we had. Never had to wait long to be seen by staff or dr. Love the out come on on my procedure. Thinking about getting other stuff done at this office
After my first consult with Dr Centeno I felt that he listened to what I wanted, I never felt rushed at any appointment and no matter how many questions I had he listened and answered in a manner that was courteous and knowledgable. I knew right away that he would be the surgeon That I would want doing my procedure.
This was my second procedure with Dr. Shah, and it went smoothly both times. I felt that my experience was comparable to concierge medicine than general plastic surgery. I appreciate the staff being available to see me and discuss my concerns.
From the very first day, all the staff were accommodating and friendly. I love Dr. Shah's personality, bed side manner, and humor. He made me feel so comfortable and also beautiful. When I had my surgery, all the staff were so comforting and reassuring. The single best thing about my surgery was my comforting and trusting relationship with Dr. Shah.
I feel very comfortable in my own body. I'm not embarrassed anymore. . I love coming to this office. Dr. Shaw and his nurces and staff are amazing. They care! They made me feel very comfortable before and after my surgeries. I will defiantly come back for more.
I went to Dr. Shah for removal/replacement of a breast implant from 1989. I knew for several years that it needed to be replaced and finally had it done. Dr. Shah did a great job as I had both done this time. Would definitely return if ever I needed to have anything else done in future. Staff was great and office was not far from home. Would recommend to others!
Not 100% satisfied with the results. Hoping that by month 3 I will be.
It has been 2 months since I had my surgery and I can't think of one negative thing about any part of my experience. The appointments prior to surgery, the surgery itself and the follow-ups thus far have been better than anticipated. The entire staff I dealt with was wonderful but Dr. Shah was absolutely amazing. Every time I saw him he made me feel comfortable and listened to everything I was saying or asking. He made me feel each time like I was the only patient he had to worry about at that time. He never seemed distracted or in an autopilot mentality which was so comforting. I am happier than I imagined I would be with the entire experience.
Everyone was friendly and patient even when I asked stupid question. Overall a great experience
Everyone at the office is respectful, accommodating and very genuine. I receive honest feedback about procedures and the outcomes.
Everything! Everyone from the dr to other staff were wonderful!! Everyone has been very helpful and my results are even better than I expected!! Not having the extra skin hanging and having to deal with the skin infections and wearing spanks to try to hide it is wonderful!
I feel that if I continue to work with Brittany (and Dr. Shah), I will see the results that I want, and will feel better about the appearance, feel and health of my face for many years. Brittany was EXTREMELY knowledgable and friendly, and I felt that she completely understood (and addressed) my concerns. She told me exactly what to expect, and was very thorough in recommending products, as well.
The entire staff was amazing and Dr. Shaw did an absolutely perfect job on my surgery. This is something that I have needed to do for years. I am so much more comfortable in my body and I feel so much better.
Felt like the surgeon new what he was talking about and confident in his ability to fix my gynocomastia. I felt I could trust him. I am happy with my overall experience with Dr. Shah and his staff. The price was worth the results I received.
It makes me feel better about myself. The results were exactly what Dr. Centeno said they would be. I felt like I was in good hands at all times. No surprises. I was told what to expect during surgery and after. Dr. Centeno is very nice, really cares about his work and his staff is very friendly and helpful. I have been to him for a chemical peel, face lift and liposuction. Was very happy with all procedures.
I couldn't be more happy about my recent surgery with Dr. Centeno! He has a wonderful team, all are very nice and helpful! I would recommend him to anyone looking for a plastic surgeon. He is very knowledgeable in the industry and very good at what he does. He answered every one of my questions, made me feel very comfortable with my decisions and I always felt like he had my best interest in mind. After my procedure him and his staff were great! Checked up on me via emails and was available 24/7 for phone calls or texts! I'm just now 2 months post op and still continuing to see him as I heal, which I think is great because he wants to see me fully recovered and properly healing along the way! Honestly, I would recommend him over and over again and I couldnt be more pleased with my journey and results with Dr. Centeno and his entire staff!
Very nice staff. The wait didn't take long.
The injection treatment of spider veins was very successful. Very pleased with those results. Well my first visit for my spider veins was via the injection method. When I returned for a second treatment (at a discounted price) it was done via laser which I was not informed about until I arrived. I am not a big fan of the laser treatments. I do not believe my veins look that much different after the follow up laser treatment. I recently had a BBL laser treatment for sun damage and I had zero improvement and in fact my arms look worse than they did prior to the treatment. I had several areas on my face that remain after the BBL treatment so basically I wasted my $2,000.00. Very frustrating! I am using cream on my arms however no improvement yet observed with that either yet. Staff is fantastic, friendly and helpful!
My body is amazing! I am more confident and I feel like it is from the surgery. The team communicated everything very well. My results are amazing! I am so very happy. Dr Bivik is the best Dr. I would recommend his services to everyone who wants the best results.
The staff make you feel at ease and have a homey" feel.". Everyone of the staff members were helpful and made me feel very comfortable. I was able to be seen and have a surgery date set up with very little notice. CIPS was extremely accommodating and I appreciated everything!
From my consultation to my post op appointment, the staff and Dr. Shah have been very helpful and considerate with every need and/or concern.
More self confidence and very happy with the physical outcome. Felt very comfortable with the doctor and staff. Very professional atmosphere.
I was treated with respect and the doctor showed his concerns on my questions about future procedures
I have on spot on my stomach that the liposuction procedure did not get removed.
The doctor did AMAZING!!!! It was better than what I pictured in my head for my results. I can only imagine what the final results will look like. Staff was/is patient with me and all the millions of my questions, kind, and friendly. I would recommend this office to any and everyone!! Thank you so much for the great work, words cannot express my gratitude!!
Everything. I love the results, he gave me what I was looking for. He's a very good doctor and understanding of what I want
The results are amazing and better than what I expected. . Dr Centeno and his staff made this a wonderful experience. I am thrilled with the results and very grateful for the excellent care that I was given before, during and after the procedure.
My skin is improving. Dr Shaw is kind and understand my needs for treatment rest of staff r also helpful
I endured several procedures with my stomach. Then we had to do a tummy tuck because of the extra skin. I'm not completely healed yet but not to thrilled about the look of my belly button which was redone with the tummy tuck. Hoping when it heals it looks nicer.
Everyone was very nice and helpful. I no longer have a double chin! :). I had a great experience. Dr. Centero was great and staff was friendly and helpful!
Knowledge understanding of what I was looking to do
Dr. Centeno and the staff at the Columbus Institute were friendly, informative, and professional. I really enjoyed my visit and was thrilled with the results of my injectables.
I got excellent care and results for a great price. . Everyone was extremely happy, professional, and personable. They took great care of me and recovery was wonderful.
I feel much more attractive & confident in my clothes. I get frequent compliments on my appearance. I felt extremely comfortable with the physician & the staff. They were extremely knowledgable & professional. I have come back and had several procedures done since my initial procedure. I have recommended Dr. Centeno & his staff to my friends & family.
The doctor didn't believe me when I felt I was getting an infection. Also, from subsequent reading there are additional methods that can minimize infection risk
I feel comfortable in my own skin for the first time, I no longer cringe when I look in the mirror. I have been overweight my entire life and with hard work I reached my weight loss goals. Dr Shah did a beautiful job on my mommy makeover, I have a flat abdomen and breast look beautiful, and natural. Dr shah has been caring and attentive through the entire process, I couldn't be happier!
They made me feel so comfortable and at ease, like I was visiting family. No pressure to do anything. Loved it.
My main reason for liposuction was to remove the rolls of fat on my back before leaving for a cruise April 9th 2016, so I could wear back out shirts. My goal wasn't achieved, I spoke with the dr and he said to wait 6 months and we would do lipo on my rolls/back again. Other than the disappointment concerning the fat rolls, The dr did an excellent job at removing the fat from my arms, flanks, neck and chin..I look forward to him removing the rolls of fat from my back
It's made me more confident and happy every day! Great place with wonderful people who are kind and understand. Also know what's going and know the information needed to have a great experience
As stated previously, the results are remarkable. I am getting married on March 25 and actually bought a sleeveless dress. I would have never bought one and would have searched for one that went all the way down past my elbows. My clothes fit so much better both in tops and pants. I feel better about myself. I'm more comfortable with my fiance. When I lay on my side in bed I don't try to pull in my stomach (I really couldn't since it was loose skins) so he could wrap his arm around my mid-section. I feel sexy and I've never felt sexy in my life. This also helped to solidify and reinforce my life as a thin person. It was a next step for me. I would like to have a breast life and augmentation and an upper body lift in the future. . Please refer to my previous comments
My breast augmentation made me feel like a woman again. . Dr. Shah has a bedside manner that is above what I expected, even after reading reviews. I found out I was pregnant 4 weeks post-op and Dr. Shah personally called me to not only congratulate me, but to see if I had any questions regarding possible medication or anesthesia cross over to the baby. I also received a cute video for my birthday which is a wonderful personal touch. My surgery went better than I anticipated. I am so incredibly happy with the outcome and feel incredibly blessed to have had the opportunity to meet Dr. Shah and his staff. You cannot find a better surgeon, staff, or surgery center to trust with this kind of commitment.
The doctor was in an emergent case so my surgery was delayed but I was constantly updated and kept informed as to expected wait time. The professionalism of the staff was better than any office that I have ever interacted with! And I've worked in the medical field for 25 years.
I had an overall great experience and results.
You were attentive to my needs and went above and beyond my expectations
The staff and doctor are great, caring and good at what they do!
The doctor and staff were AWESOME! They made me feel really comfortable and helped me with any questions I had.
Friendly, informative and thorough. helped with my post op concerns.
When you are nervous for a procedure, nothing is better than educated & friendly staff, a clean office and a doctor who is patient and understanding. Job well done, CIPS!
Everyone was very friendly and personable, listened to my concerns, explained everything thoroughly, made me feel very comfortable. The follow up calls were very helpful in relieving my after surgery concerns.
The staff was very friendly and professional. The waiting time for appointments wasn't bad at all. The day of the surgery everybody made me feel very comfortable and explained everything that they were doing. The doctor listened and explained different procedures that could be done and we discussed what was best for me. I would have other procedures done at this office. Thank you.
Great procedure, great staff interaction.
I showed up in PJs the day of surgery - thinking I would be taken straight to the back suite. I was asked to wait out front with other people IN MY PJs. I was uncomfortable wait out front in PJs/no make up/ etc.It hasn't been long enough to see the final result of my procedure. I had a site revised (from lipo on that site a year ago). That revision isn't healing as well as the original procedure did. I'll have to wait and see what the final outcome is.
Dr Shah was amazing, answered all of my questions/concerns. Office was beautiful. The staff was great and very friendly, made you feel at home. I would never go anywhere else
Wasn't completely satisfied with the outcome of my breast lift. Went in to have it done so I could feel confident with them being even again and able to wear strapless shirts again. After surgery still not even
Everything was handle very professionally. The office staff was very nice.
He has performed the same surgery on 7 family member and 1 friend. It's all been awesome
Dr. Shah is extremely competent and so are his staff. To me they are the best in the business.
Very pleasant experience. Staff very friendly and caring
Everything went great. So happy I went with Dr.Bivik Shah & will definitely be back for future services. Prices were also great.
Wait time in all office visits. Anesthesia, I remember waking up during surgery. explained issue with anesthesia in past. Dr is awesome, would recommend him to everyone!!
very pleased was treated good and very happy with my results the surgeon is the best :-)
Dr. Shah is awesome and so r the girls in the office !!
Dr. Shah is amazing! He listened to every question and answered it, without making me feel silly. His office staff are wonderful, very caring and respectful. I changed my implant size, a lot, and they did not show any frustration what so ever. Thank you Dr.Sha, for your amazing work,Ashley Lepage.
From start to finish of this decision and discussion with Dr. Shah, I felt confident and secure that this would be a success. I found everyone friendly but Brittany, my coordinator, was especially patient with me and never made me feel that I was a bother or interruption. I do have another procedure that I need to have done. It will without a doubt be performed at this facility. I hope to schedule this soon but have had to postpone temporarily due to family complications. Thank you to everyone.
The fat under my arms are showing up in chest.I wasn't expecting this.
The outcome was great! Any questions I had, the staff were eager to answer and always made me feel at ease!
I was extremely satisfied with my entire expierence. The staff was warm and welcoming everytime I visited the office. I would highly recommend Dr. Shah to anyone needing to have a procedure performed. A++
I experienced routine discharge around my incision, bruising, and gaping. However, I over react and each of these occurred after hours. Dr. Shah gave me his cell phone number and IMMEDIATELY responded to each of my concerns with an explanation. Truly wonderful.
Very friendly, thorough, professional. Also had wonderful results!
Because no matter how many worries or questions, the staff always smiled and reassured me that all was well.Sometimes a hug can fix more than a surgery. The staff care and it shows!
From the consultation to the post op visit, everything went smooth and I'm very satisfied with my results. I will and have already recommended Dr. Shah. He and the staff were very informative and pleasant to work with!
I thought there was less fat taken out of my right breast
I was completely comfortable regarding the knowledge and skills of the surgeon and staff. Everyone was friendly and professional.
I was very pleased with the overall attitude of office members and Dr. Shah. Every employee at the office was very kind and helpful!
I was highly satisfied for the reasons that I felt very welcome and comfortable. The staff was very polite and re-assuring towards any questions I had. Being that this was the first elective surgery I have ever considered I am glad that I located the Columbus Institute of Plastic Surgery.
I went in to have a breast agumentation and a mini breast lift. I am not satisfied with the outcome of my surgery. If I had known that my breast was not going to look like some pictures that I was showed the. I would have not gotten it done! I think that the surgeon should have recommended me with the full lift if he knew what my breast was going to look like afterwards! He didn't say I think you should do the full lift if this is what you want your breast to look like! I don't have money to put out for all these surgeries and I just wish that he would have been straight up with me since he has been doing this a long time!
Staff was very friendly and I love the outcome of my surgery
Dr. was very informative and did an amazing job. The results exceeded my expectations. The procedure took care of a medical issue and gave me an awesome tummy, who can complain about that!! Thank you to everyone involved!!!
My breast turned out to be the very exact size that I had hoped for. And I was overly excited for how good my tummy tuck turned our. The incision is very neat and low where it is undetectable even with underwear on. I feel absolutely wonderful my self esteem has boosted and I just feel good about myself and my body. I recommend my Dr. to everyone. He's amazing with amazing work.
Dr. Shah and all the staff were extremely kind, respectful, and informative. I always had all of my questions answered. The staff also made me feel so welcome, and helped me make informed decisions about my care. Not only that, but my breast implants and rhinoplasty procedure went well with no complication, and the results are Gorgeous!! Dr. Shah listened to exactly what I wanted, and his skills helped me get the body and face I've always wanted. Id recommend him to anyone!
I new what I wanted but wasn't sure what areas I wanted done. I explained to the surgeon what I was wanting to have and how I wanted to look afterwards and he was able to decide what areas should be done and I am so happy with the outcome he did such an amazing job and I look and feel awesome!
Excellent results from surgery. Whole experience from consult through post-op was above expectations. Staff and surgeon very friendly and made me feel very comfortable and confidant in my decision to have the procedure.
I am satisfied with the results over all. The whoLe experience of breast lift and tummy tuck was a bumpy ride but the doctor and his stuff helped me out. The only thing I think I would have been better wOuld have been direct communication with the doctor as it was hard to get ahold of him during the office hours. I wish it would have been more like getting in touch with him directly to emails so I could have shared pictures of my Wound so he could have a better understanding of my intensity of problems instead of recommending me I'm going to the emergency room and wasting my money...yet I am satisfied as he was very cooperative and understanding and I love my results!!!
I have a little swelling still but I am extremely satisfied at this point of the post op appearance. The staff, the Doctor and all medical staff that I had contact with during my entire experience to this point have gone above and beyond to make sure my needs have been met. I have had a great experience.Thanks to all of you.
From the day I sch everything and when I had sugrey and after the staff was amazing and so was dr shau. I couldn't picked a better place to go to than there. Staff was so nice and Mary Beth was such a awesome down to earth person that was so great working with. Never felt better after talking with her and dr shau really took out a lot of time in answering all my questions. Never felt rushed at all and he made sure everything that will be happen i ng I understood. I have refer the office to many people already and will refer that office to anyone I run into. I am so happy with my results, after three c sections I never ever thought I would have such a great stomach like I do now. So much thanks to the office
Very friendly staff members, pleasant atmosphere
The only part of my experience that I was unsatisfied with was when I had to wait the day of my surgery because no one told me that my husband would have to be there to sign a care credit card slip and at the time he was in court at the time and in Cleveland not Columbus
The Dublin location is fantastic ! It is warm, relaxing and allowed me to feel at ease. The staff is friendly and never made me feel uncomfortable or like I was being bothersome with all my questions.
This was a great experience and I was very comfortable throughout the whole process. Everyone in the entire practice is wonderful and I am having another procedure in April!
I always wanted to have my breasts fixed after 2 children. Married for over 30 years with our children on their own, it was past time for myself. I plan on having more natural looking work done again. I will age gracefully with the help of my Doctor. Why wish when it can be done. I only wish I did it sooner. I enjoyed every step. I look forward to the next option I want.
I was extremely satisfied with the upper eyelid surgery. I am disappointed that the mini face lift is not as tight as I expected. I don't feel there is a significant difference for the money I paid. I feel it dropped as soon as the swelling left. Disappointed in that part and people who know me said they didn't see much difference in the mini lift.
I love Dr. Shah. He is very skilled and realistic with setting my expectations. He knew exactly how I wanted my nose to look and did a very good job with my surgery.
Everything about it was great. Comfort level was great & experience went smooth
Very knowledgable and is willing to make sure things are done correctly.
Doctor and staff were informative and friendly. I felt very comfortable with the procedure. I have told many friends about my great experience. I will be back!
Dr. Shah and his staff ensured that I was comfortable with my entire experience. I was very nervous about what doctor to select and had spoken with 3 other doctors, but Dr. Shah and his team made me feel the most comfortable. I am extremely happy with my results and the willingness of all of the staff to answer all of my questions and many phone calls after the surgery. They never once made me feel as though my questions were excessive. I would recommend Dr. Shah to my friends and family and will be returning for another procedure in the future.
It's not easy to discuss your body image issues that lower your self esteem but everyone at the office made me feel comfortable and excited to help me change these things to make me feel better about myself.
Everyone was awesome throughout the whole process
Didn't realize the healing process would take so long. My progress for results are moving extremely slow. The Dr. Said it was because I was active but I was told I could resume my lifestyle. Just waiting on final results.
Nurse Kara was Awesome! impressed with Management of the staff along with professionalism throughout the process.
I visited other doctors and the contrast of professionalism and quality was seen Immediately. The price was extremely fair the staff was extremely friendly and the doctor is extremely gifted. They have maintained a relationship even months after the surgery and will continue to for the first year. They answered every question, no matter what type of question. They have seen me when I have called in and had the necessity for a visit without extra pay. I'm blessed to have found this office and this doctor.
The work that he preformed on me was amazing he removed all that we had talked about and the results he gave me were so amazing great surgeon.
The experiences was great and I am pleased with the choices I made
I really liked how friendly everyone was .. My whole experience was great. Dr Shaw was great
The overall customer service, detailed information and the ability to make the patient feel comfortable are all reason that I would return and recommend Dr. Shah's office for any treatments.
Dr. Shah is a great surgeon! He makes you feel very comfortable and his staff was wonderful. I definately will return for anything in the future and would never think of having anyone other than Dr. Bivik Shah.
I am very pleased and impressed with my breast augmentation. I felt very much at ease with Dr. Shah. He listened to me and gave me exactly the look I wanted. Dr. Shah's confidence really made me feel at ease. I have recomended him to alot of people.
I had tubular breast deformity and a lot of extra sagging skin from pregnancy and extreme weight loss. Dr. Shah made me look like a completely new and better person! the result was everything I couldve hoped and dreamed for plus more. I never thought my body could look so beautiful! My patient coordinator was amazing, helpful and could be reached at all hours via text. The staff helped me manage my pain and the office was always so clean and very modern looking. Dr Shah is a true miracle worker!!!
Everything went just as Dr. Shah said it would, and the treatment went very well. The price was fair and reasonable. Overall I have been thrilled by the experience and results.
Dr. Shah did a great job listening to exactly what I was looking for, the results are fantastic. Also, the nurses made me feel really comfortable and confident in my surgery. Overall it was a satisfying experience and I would highly recommend this practice to a friend in the future.
I had brow lift and tip of nose reduced. I am beyond satisfied with the Doctor and staff. Prices are reasonable also! I plan on having future surgeries here. I drove 2 hours to get there. It was worth the travel time. I have a friend who had breast implants here and is very satisfied with her results also!
Everything went well overall. The cost was reasonable, the staff was informative, the doctor was highly recommended and helpful in decision making, the office was clean and welcoming, the surgery suite was well equipped and clean, and the entire process from start to finish was very organized and professional. Best of all, my breasts are beautiful! I love Dr. Shah!
Along with what i already stated, i am not at all pleased with how i was rushed out of the building post op. I was not even awake yet!! I should have been given time to recover from anesthesia!! My complications post op should have been handled more professionally! But the staff always seemed more concerned about taking photos of me for promotional purposes, when they should have been taking care of my concerns ( infection, and wounds).
I love my arms! Difficult recovery with the decreased movement and I wish that would have been explained in more detail, but each case is different. I also had a breast augmentation at the same. I am unhappy that my nipples are still facing downward which is something I had told Dr. Shah at my consult I did not want, but he assures me at each f/u that they will come up more as the implants settle more. Everyone has been extremely nice and answered all my questions.
I was made to feel extremely comfortable every visit. Every question I had was answered with much concern and lots of reassurance was given without trying to persuade me in any direction. Even when I was given all the information and I still was worried about the results after the procedure was done they still made me feel comfortable that with more time things would heal properly and didn't make me feel like a hassle or that I was being ridiculous. Nothing but good things to say. Best part is I couldn't be happier with the end result. They were right every time.
Loved the staff. Loved the doctor. Everything went really smooth from pre-op visits to post-op visits. Nothing but great things to say about my experience!!
The overall experience was great. Everyone in the office was extremely nice and helpful. The facilities are clean, modern, and luxurious. I loved the computer equipment that was able to show me exactly what I would look like w the different sizes. The surgery day was organized and fast and every effort was taken to ensure I was comfortable before,during , and after surgery. I am 100\% pleased with the outcome and would return to this office again for future work.
Highly satisfied with all aspects of my experience. Staff was amazing! Clean facility, so much useful information, friendliness, respect, and amazing results. I live 4 hours from the office and have been there twice for my care and would go back again for sure. I have already referred 2 people from my area who were equally as satisfied. Overall wonderful experience!
Everyone was very knowledgeable and professionall about the procedure. They put me at ease. Everyone was very nice!
the staff and Dr.shah were all very nice and helpful after the bad experience i had with Dr.grawe. Dr. shah even re did the surgery that turned out wonderful at a discounted rate. the staff is wonderful very friendly and helped with everything i needed. i would absolutely go back to dr shah or recomend him to friends that were interested...
I loved the feeling that I was in a spa or something prior to my surgery. I felt very pampered throughout my experience. If I ever decide to have any further procedures, I would choose this facility!
I got great result and dr and staff were extremely nice
I had to have a revision done which I had to take more time off work, but I was happy overall with the dr and the work
Everything went as planned. Did a great job.
The surgeon along with the staff were very professional and made me feel confident in my decision to get the surgery. At any time if I had a question or concern, before or after surgery, I felt 100\% comfortable to call the office and I knew the staff would be happy to help me.
outcome is wonderful and it was a wonderful experience all together
The professional care and the professional knowledge make this a very satisfying experience. I did not have to worry about anything. The doctor and his staff made sure that we had all the information needed to help with the recovery.
I received excellent care from every individual involved. I am very satisfied with my results and would definately come back!
all my questions were answered. I was told what to expect up front. I was made to feel comfortable and Im happy with the outcome of my surgery. I didn't expect to come out looking like I had a Barbie doll waist. the price was reasonable, If I decide to have anything else done, this will be the place I go.I have already recommended this office to my friends.
The information and website were very satisfying to us. The Doctor and staff are excellent at their jobs. I felt happy with my overall care. I want to have a face lift when the time comes and I will go back to my Doctor for that too. I will contact the BBB to give a wonderful review. I am very happy and satisfied .
I just felt really comfortable with the surgeon. I had met him when my daughter had her breast augmentation. I had another surgeon in mind for mine from another recommendation. However, Dr. Shah was more reasonably priced and I really liked him. Although older than his average patient and with some health issues I felt confident they would take care of me. The staff was wonderful also. The results have been great and it was a very positive experience. If I had the money I would probably do other procedures.
Marisa was my PC & also recommended Dr. Shah. I like that he has a good empathetic 'bedside manner' & seems genuinely concerned about my health & overall satisfaction w/the results. I also like that he's a 'perfectionist' & concerned w/performing the best surgery possible. I have sent my friend to him for a consult. The pre-surgery paperwork could be more concise & in a binder w/page #s, glossary, index, etc.
I felt they went above and beyond to make me comfortable. I felt that they were patient and understanding. I worried that I would be judged and that was not the case. I would come back if I'd have anything else done. I would also highly recommend them to my friends/family. The entire staff was wonderful.
I was very Highly" satisfied with my overall experience because Dr. Shah/staff was very nice and helpful throughout my entire before/after of my surgery. If I had any questions, Dr. Shah/ staff would answer them, even though I called them 50 million times. The lines of communication were always open. I had a great experience and very satisfied with my results. "
I was very pleased with the outcome of my Breast augmentation ,its like not only did the surgeon Dr. Shah know what I wanted he also knew exactly what I needed. The staff was pleasant and knowledgeable. I felt very comfortable from the first time I arrived up until the last time I visited. The Post Op care was awesome, the staff along with the surgeon showed concern about how my recovery was coming along and was there to answer any questions or concerns that I had. On a scale of 1-10 I give it 10! I am so in love with my new breast!
I just dont feel I was as informed as I shouldve been. I didnt even know I wasnt allowed to use my arms for the 1st 48-72 hours I only found this out after having issues from using them and had to call the office. I had to call and ask for follow up appts and they told me i would have several more after that I only had one and I have never heard from them again???? I paid my bill immediately after the insurance payment. I had to beg to get the billing at that time. It just wasnt the experience I had hoped for and I still hate my arms and stomach I think it was a waste of time and money
The staff was very courteous and professional. They were very kind and patient with all of my questions/concerns and regardless of who I interacted with, I felt respected. I also felt like my privacy was very well protected, which was highly important to me. I would recommend the Columbus institute of Plastic Surgery to anyone considering something as important and personal as making a permanent change to their body. I am very satisfied with my results and cannot say enough complimentary things about my experience.
The staff is so friendly and helps you feel comfortable. They are informative and pleasant when you have questions. I had an issue with increased edema/swelling to right breast the day after surgery and they had me send a photo because I live 5 hrs away. They had me return right away and took care of the issue-There was a risk that I was bleeding but when they rechecked it was not the case at all-I just a lot of swelling. They checked up on me post-operatively. All the staff are amazing!!
Every friendly office workers and timely services provided
Dr. Shah is patient, thorough in his explanations, credible, and trustworthy. Employees kept commitments on contacts and prescriptions. Website was informative and helped in preparation.
Staff made me feel very comfortable during all my visits. It can be very scary altering your body,because I felt safe, I'm now enjoying the changes of my new body!
Everyone was so nice to me. All questions were answered. I haverecommended Dr. Shah to several people already. I have used him for all of my procedures. He is honest DR.
Location of the facility, price and time of surgery. The material that was given to me explained what to do after surgery. Extremely satisfied with how it turned out.
The staff was very professional and Dr.Shah is amazing, not only does he listen to you but he is extremely talented. I had reconstructive breast work done by another well known surgeon with a terrible outcome, Dr. Shah was very professional and did not discuss the other drs. work but did reassure me that we could improve the work that was done.I appreciate that he cares about the patient being satisfied rather than just say that's as good as it's going to get" which is more or less what the other dr. suggested. My outcome is wonderful and I feel so much better about myself. I am a hairdresser and I speak with many people in a day. I am happy and glad to have Dr. Shah to refer business to. "
I enjoyed and loved every moment I had at this location. The staff and Dr.Shah was very friendly and helpful. I will be back for more procedures in the future. I've recommended many to come and ask for Dr. Shah. Thank you for the best experience I've every had. First and ever
The Dr was very informative, confident, and caring. Surgery went quick, recovery time was minimal. Got exactly what I wanted! Nurses and staff were very friendly and understanding. Answered all my questions. Felt confident going into surgery.Thank you!
Very friendly professional and clean satisfied 100 percent I would highly reccomend
Dr. Shah and his staff were very welcoming, positive, honest, caring, approachable, enthusiastic, patient, and has made every experience I've had at this institute rewarding. The staff makes you feel comfortable and relaxed. The environment is friendly, clean, and welcoming. I was first unsure of my situation and embarrassed, but they made me feel important and allowed me to easily open up about my expectations for my plastic surgery. The staff is great and in the future I will defiantly continue to see Dr. Shah.
All my questions were answered prior to procedure. The only down side was the recovery time.
Everyone's was extremely polite, informative, and made me feel very comfortable in the entire process. The day of my surgery I was extremely nervous and even though I had a very long wait (which was understandable) I was informed and everyone was very apologetic. Everything was explained so well that there were no surprises when I got home as to what to expect etc...I will defiantly be back to have more work done in the very near future.
everyone was very nice,and i was happy about my surgery.
The staff there is outstanding with customer satisfaction. They did a wonderful job communicating for the surgeon and answering my questions.
Looking for the right Surgeon can be a bit overwhelming. Reviewing the webpage, pictures from before and after surgeries, and the quick response from requesting information, I knew I wanted to schedule a consultation. From the time I walked in the door and left the center I knew Dr Shah was my surgeon. The staff and Dr Shah answered every question I ask. The price was actually lower than I expected (which made me happy). Surgery was scheduled and the results were outstanding. I have referred a few of my friends to Dr Shah and I know they will not be disappointed.
I was extremly satisfied with my experience. My surgeon was very knowledgeable and I should have taken his advice from the begining but I did make a decision on my own which I regret. I would definitely visit this Surgeon again and highly reccomend him.
Dr Shah was wonderful, and the staff was incredibly accommodating. The only issue that I have is that my breasts are bigger than I thought they would be.
Dr Shah's office was friendly, accommodating and comforting. They understood what I was looking to get out of my surgery and helped me find the best solution. They were patient with my many questions and concerns.As a result of their outstanding service, I returned 7 months later to have a rhinoplasty and septoplasty after my nose was broken. I received the same quality treatment as the first time.In fact, it is important to note, that this surgeon is TWO HOURS away from my home, and it was worth the commute every time.
The staff and surgeon were amazing! They made me feel at ease. Dr. Shah was reccomended to me by 3 friends who had been there.
I had been wanting to have my breast done for a while had searched the Internet and was never able to decide on what surgeon I should use. Then I came across doctor shah's website and seen his before and after pics and decided to make a consultation. After the consultation I new he was the doctor I wanted to preform my surgery. I am 2 months post op and could not be happier he did an amazing job!
Wonderful experience. I have already recommended family and friends!
Dr. Bivik Shah and Staff are some of the nicest people we've met during my surgeries. Their professionalism and abilities far exceeded our expectations, yet they are extremely friendly and caring. We wouldn't think of going to any other doctor. He has always been deeply concerned for my health and general well being.
Dr. Shah is so nice an great at everything I needed an came in late to fix my problem an gotten it fixed an right away at my service of needing him! Dr. Shah him self text me an made sure I was ok the next day after I had my last surgery, he is truly a great an kind doctor I would tell all my friends an family members to go to him for any surgery they are wanting done. Thank you again Dr. Shah!
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