My wait was minimal. Everyone was so friendly. And of course, Dr. Jago was sweet, kind, concerned and down to earth.
Office staff knowledgeable at what they were doing.
I love coming to the office. It is efficient, clear, staff is friendly and professional. Physicians are competent and have excellent bedside manner.
I really like this doctor. She is concerned and listens. She cares!!! I also love it that we can speak a bit of French. Wish more doctors would be like Laila Needham.
Dr. Searle is has a wonderful bedside manner. He is very thorough and clearly interested in addressing my concerns.
I felt like she listened to every concern that I was having and was very responsive.
Dr. Kaplan takes the time to address all my questions/concerns without making me feel rushed. She follows up on previous discussions and helps me to find answers anyway possible. She is an incredibly thoughtful and thorough doctor- so happy I found her!!
Dr. Kaplan was friendly, professional and obviously knowledgeable in the things a woman of my age would be concerned about.
Dr. Searle is the most wonderful doctor ever along with his nurse Leslie.
Dr. Jago is a warm and caring physician. She listens attentively and makes you feel comfortable.
Dr. Searle is always professional and he makes me feel at ease and always answers all my questions.
Dr. Kaplan is so caring and takes the time to explain everything.
Everything and everyone was great.
Very pleasant office staff. Dr. Searle actually reviewed my paperwork before seeing me. Took time and answered my questions. His nurse was also extremely nice.
The ladies at the front desk were very welcoming and quick to get me checked in. Dr. Kaplan had a very positive attitude and gave me reassurance throughout the entirety of the checkup. She was open to any questions that I had and provided a very comfortable experience for me.
All my questions thoroughly addressed.
Dr.Asher was very polite had really great bed side manners. Even though it was my first time meeting with her she was up to date on my medical status and very knowledgeable.
Super service from reception, nurse, and physician.
Staff is great and Dr. Jago is EXCELLENT!
Dr. Asher was amazing. She was extremely professional and thorough. She was very kind and spent a lot of time with me. She could not have been any better.
I Like Dr. Toppi very much, she is very professional.
The level of care from the entire team is top-notch. These woman are kind, respectful, informative...Dr. Toppi has an awesome staff.
After Dr. Susan Yarian retired, I chose to see Dr. Kaplan, having been a patient with Dr. Yarian for over 20 yrs. Because I am now 70 yrs. old, I had different concerns than in previous years. Dr. Kaplan and her nurse, Wendy, were very personable and welcoming and that made me feel instantly "at home with both of them". Very professional and thorough, I felt totally at ease. I am very pleased and will recommend Dr. Kaplan to family, friends and newcomers to our beautiful city.
Because Dr. Jago meets you with a smile she has very good bedside manners and respect for her patients, very professional. I like being a patient of hers. Their OB-GYN office is the best, I would recommend any of my family to meet her and make them a patient of hers. Thanks once again.
Great Doc. Very professional and has good bedside manners.
Dr. Asher made me feel very comfortable she was fast and efficient. Was a wonderful visit.
Dr. Searle and Leslie always take time to talk through things or explain things. The WGV facility is much more quiet than the main office at Flagler Hospital.
Very impressed across the board. Smart, thorough care. I am grateful to get such good care in our small wonderful town. EXCELLENT
Dr. Toppi is an outstanding physician and excellent communicator. Makes every appointment productive. Check-in desk staff is very good also.
The staff and Dr. Searle have always been so kind and helpful to me.
The staff was very professional.
Dr Jago and the office staff are the nicest people. She actually seems to care about my well being and listens to what I have on my mind. She is truly an asset to the practice.
Dr. Kaplan was incredibly nice and the entire experience was warm and positive.
Very informative of what was going to be discussed and what can and cannot be done.
Dr. Toppi is so easy to talk to and always makes you feel comfortable.
Dr. Asher & her team are very kind & comforting.
My former OBGYN, Dr. Yarian, retired (which I didn't know). I called for my wellness exam and for another problem. I was completely terrified when I learned Dr. Yarian retired, as she has been my doctor for the 8 years I have been living in FL. The scheduler mentioned Dr. Jago and said she was very good. I couldn't make the appointment right away as I was scared. It took me several days to call back and schedule. I finally had my visit with Dr. Jago and I couldn't believe how pleasant, caring, approachable, sincere, humble and nice she was. I felt like she was a God sent. She listened to my concerns, took them serious and immediately referred me to a surgeon, which by the way is excellent as well. I don't have enough words to say praise Dr. Jago. She made me feel comfortable. I recommended my friend to her and she secure an appointment as well. Dr. Jago is fantastic.
Dr. Toppi is a thorough hands on doctor. She is kind, compassionate and respectful and leaves no stone unturned.
Very attentive to my needs and concerns. Very well run office, congenial, efficient.
It took several rescheduled appointments to get into see the doctor.
Dr. Kaplan and the ladies in the office have been absolutely amazing while helping me through my miscarriage.
It was my first time seeing Dr. Kaplan. I used to see Dr. Yarien who I really liked a lot. Dr. Kaplan was very nice and made me feel very comfortable. She answered all my questions and I really liked her.
Dr. Searle explained in full detail the surgery and what to expect.
Dr. Kaplan has great bedside manner and answered all of my questions without hesitation.
Very nice explaining procedure and what to expect afterwards.
Dr. Toppi and her staff were very attentive, I did not have to wait past my appointment time, which is important as I still work. Dr. Toppi took time to talk through my medical history and provide a recommendation for a specialist for me.
Dr Jago always makes me feel very welcome and is easy to talk to about any concerns or issues. She is great about helping with referrals and staying on top of my other annual procedures (mammogram).
Dr. Toppi is very logical and thoughtful. She assesses the situation and proposes a reasonable solution, not jumping too quickly to a solution.
Great friendly doctor and services and short wait time.
My concern was properly addressed & handled quickly and with professionalism
Efficient and friendly staff
Dr. Asher was detailed, compassionate, and helpful. She recommended supplements, procedures and a timeline for when I should be taking steps to address my issue.
Doctor and staff are very efficient and professional in actions.
Friendly, asks questions about status, and takes time to discuss current situation.
As always, Dr. Asher is a perfect balance of knowledgeable medical professional and personable friend you can count on. She is attentive and listens to my concerns, and is able to offer a solution right away. I have the utmost faith in her medicine, and believe that she makes it an individualized experience for every single patient.
Dr. Toppi is awesome! I always feel comfortable and secure with her, whether it is my exam or discussing any issues and/or recommendations.
I normally see Dr. Searle but I found Dr. Pulsfus to be very much on the same page and offered wonderful suggestions.
He and his office are always very nice and caring.
She is very experienced in her career,and she knows her job very well, she is the best OBGYN I have ever been to , courteous and kind. I love Dr. Toppi.
Excellent experience as always. Both the doctor & staff are kind & helpful, each time I have an appointment.
Everything from signing in for the appointment to the completion of the exam went smoothly.
It was very quick and easy. I felt like he actually listened to me and my concerns.
Dr. Searle is compassionate, friendly, yet professional, and has greatly helped my situation in the simplest manner.
I had completed all my paperwork pre-visit. My appointment was scheduled for 1:45. I was taken back at 1:52. In todays world- I consider that amazing! Also- the nurse, Jennifer was very polite, explained that Dr. Asher would see me first before my visit. Dr. Asher came in- having read my pre-work- understood the reason for my visit....was very professional and kind, explained all she would do. I was out of the office overall by 2:45! Great Job!
Prompt friendly service ... no waiting
Informative, thorough, kind, caring.
The office was on time, Jago was awsome and answered all of our questions!
She explained everything and made sure I knew everything that she was talking about.
It was the best visit for an annual exam I have ever experienced. This is the 5th doctor I've gone to and the first time the waiting room was quiet, not over crowded, and the staff and dr were wonderful. Easy, comfortable, and friendly!
No wait time. The office is very clean, staff is friendly and efficient. Dr. Jago is very caring and easy to talk to. Very satisfied with my office visit.
I was very nervous and the staff made me feel welcome and comfortable.
The Overall staff is extremely helpful.
Dr. Searle was extremely thorough and explained everything clearly for me.
Competency and knowledge. I felt heard and her advice on my concerns were addressed.
I like that I am not treated as just a patient. They listen to my concerns and make me feel comfortable.
I was treated well and was given time to ask questions.
Dr. Kelly, she was the most comfortable obgyn doctor I ever met! She was ready to listen my poor English and she was very thoughtful...so all the nervous process was turned comfortable...that's why I was highly satisfied with this new doctor.
At my age (74), I have had experiences with a number of gynecologists. Back story. When my sister-in-law was in med school, she told me that women were discouraged from taking gynecology as their career choice. Why? [Name] said They told her that she would be too sympathetic to women. (Did they want her to be a urologist?) Dr. Jago is the finest gynecologist I have had. She has a calm manner; listens and laughs. She is as gentle one would hope for when you're my age--all shrunken and dry. I don't see her often because my neurologist (I have intractable epilepsy) and my oncologist (Ovarian cancer) keep me busy at labs for blood panels, CAT scans, EEGs, and tests for this and that. Without saying anything about my infrequent visits, she knew of all my medical problems and what she has been able to do to keep me going. She is a gem.
Dr. Jago is always informative and always listens to my concerns. Great bedside manner.
Very friendly and professional.
Dr. Searle has excellent communication skills. He is quite thorough, and always patient. He takes the time to get to know the patient and their family. The staff is very professional.
[Highly satisfied because] I did not have to come in the office
Very kind and patient with my questions and explained everything clearly to me.
Dr. Jago treats me very well. I feel special when I see her and when she talks with me.
[Highly satisfied] Because I feel that Dr. Toppi has my best interests at heart.
It was our first time meeting Dr. Kaplan and she was very thorough and welcoming. She was very comfortable to talk to.
Everyone was very friendly and Dr. Jago is the beat Dr. love her
Dr. Jago is attentive, professional, and considerate. She exceeds all expectations and scores by far.
Dr. Kaplan gave the time & attention needed to discuss & make recommendations on several issues.
As always everyone is so pleasant and welcoming.
Dr. Jago is simply amazing. She is extremely easy to be candid with conversation on the most private areas of a woman's life. She's as if you are visiting an old friend who you see once a year. The meeting always ends with a hug - until next year.
Dr. Searle & his nurse Leslie are always pleasant, caring & professional.
She always takes the time to explain what she thinks is going on
Dr. Toppi is always fully aware of my history and what my future medical needs are.
Dr. Toppi is approachable and welcoming. I appreciate her knowledge of current HRT options.
Good communication regarding the visit, quick registration and seen quickly by doctor. Dr. Jago is a LOVELY person, was great with my teen's first visit to the GYN. Great listener, very thorough, super high emotional intelligence. We both LOVED her.
The transition from Dr Yarian was seamless and I felt like I had been patient of Dr Pulsfus for years.
Dr. Tom Makes me feel like he truly cares about my well-being. He is extremely professional, personable, and takes the time to talk to me about what my issues are. I would trust him with all of my medical needs if it was allowed. The best Doctor I have ever had.
No waiting, Dr. Toppi attended me very well and ask me about my general health and gave me sample medication for urinary issues.
Dr. Kaplan was so very nice and explained everything so well.
Dr. Jago is a one of kind ob. She is very warm, caring, professional, and trustworthy. She is the only OB I trust and willing to drive further just to secure appointments with her. She is very easy to talk to and she listens to me and never discriminates. I've seen so many OB Doctors and she is the only one that made me comfortable from Day 1.
I love her she answers any questions that I ask her and takes her time to talk with me.
Dr. Toppi has a pleasant personality, She addressed my concerns with a caring attitude. She is very professional. My questions were answered to my undersanding and satisfaction. Dr. Toppi invited me to visit her, in office or virtual visit, if I am in need of further help....and I will do so.
I always feel happy and secure with Doctor Needham, she is calm, nice and informative.
Dr. Toppi is an extremely caring and thorough physician.
Dr. Kaplan is simply amazing. She actively listens and then gets my thoughts on my care plan. I trust her with my upcoming surgery!
I love Dr. Toppi. She has always been very thorough and informative.
I recommend Dr. Asher greatly. She cared for me through my pregnancy and performed my C-section delivery. My postpartum care with her has been amazing. She is very knowledgeable, honest and very comforting.
Impressed with Dr. Kaplan because she came in and got to know me first.
The office was very nice and I did not have to wait long. The nurse and Dr. Kaplan were very pleasant and thorough and I felt very comfortable with my choice in doctors.
She explained the problem, and what needed to be done. Set me up with referrals to doctors I should see. Everything was handled extremely professionally and with compassion.
Dr. Needham was very courteous and kind. It was my first visit with but not with the practice.
Dr. Kaplan made me feel very comfortable which was important considering I have not had an appointment in a long time and had negative experiences with other doctors. She listened to my issues and is taking action to help find out what is causing some worrying health issues for me. Very happy with my choice!
Dr. Toppi is very knowledgeable, and I feel confident that she has lots of experience and knowledge about what I'm looking for. I have a long history of different issues, and Dr. Toppi was excellent in making me feel that we, note, WE, were on the same page.
The doctor and employees went out of their way to make sure I was comfortable. Recently moved from New Jersey and was skeptical about starting all over with a new practice. But the entire staff reassured me about those feeling. So glad I came here it was a great experience.
Doctor Kelly does an excellent job of explaining what she is doing and what to expect. She has a very pleasant personality, always smiling:)
[Highly satisfied] Because nurse Kerry is awesome. She is so caring and so sweet!!!
From the first time I have gone to the St. Augustine location everyone has always been very welcoming and helpful. I feel comfortable making it a better experience.
Dr. Searle is always very professional, knowledgeable and personable.
Dr. Searle and his nurse are kind and very knowledgeable.
I look forward to my annual wellness appointment with Dr. Kelly Jago. She is quick, thorough and pleasant to visit. I have referred her to my friends. They all praise her.
Doctor explained my choices and tried different options before coming to final decision.
This was the first time I had seen Dr. Searle, although I have been going to that practice for many years, he was very nice, explained everything and was very thorough. I feel like I now have a good understanding of my condition.
I really enjoyed the Doctor and his encouraging words as we journey to conception.
I really like all the woman in the office. I enjoy seeing Dr. Jago as well. She doesn't make me feel like just another number.
Dr. Jago called me immediately when her speech was garbled through telehealth and we were able to continue. Dr. Jago did a wonderful job explaining the results of the deca scan and treatment options.
As a first time expectant mom, Dr. Searle provided great patient teaching in a way that I can understand and made me feel comfortable and confident in his care.
Dr. Jago was knowledgeable, treated me with respect, and was very kind.
Dr. Jago's medical explanations are comprehensive and easy to understand. She is both gentle and thorough, and I continue travel to St. Augustine for appointments specifically with her.
Very personable doctor and staff!
All staff including doctor were pleasant and professional.
The physician was thorough. I had not been in in a few years and he did a excellent assessment of my current needs.
Dr. Searle takes his time and listens to my concerns or problems.
Dr. Toppi explained what it could be and what we needed to do. I felt secure, scared yes but trusted her opinion, did as she asked and in the end there was no problem and I'm fine. Would like to mention I've been seeing Dr. Toppi for many years and have always trusted her whether it was a problem or just annual check-up. IMO she is a terrific doctor.
Short time in waiting room. Friendly and helpful office staff. Doctor was professional, prompt, knowledgeable, and thorough with medical information.
Dr. Toppi made sure all my needs/questions were addressed. We went over the main purpose of the visit as well as some areas of concern that I had.
Dr. Toppi is very knowledgeable, a good person and doing great job.
Dr. Toppie always answers all of my questions and is patient with me.
I had my first appt. with Dr. Kaplan to discuss an ongoing problem. She was able to discuss and work with me to make some changes in my meds and regular daily issues. She was very attentive to my concerns and I plan to continue to have her as my permanent Dr.
Dr. Jago is very kind and has wonderful bedside manner.
Dr. Kaplan is a gem! She immediately puts me at ease when she enters the examination room. She's enthusiastic, kind and empathic. Most importantly, she REALLY listens. Unlike many other medical professionals who are ready to rush you out so they can move on, Dr. Kaplan genuinely tries to take time and understand her patient.
Dr Searle is a great Doctor, his bedside manner is very professional and caring
Dr. Toppi explains everything clearly and breaks it all down nicely so I don't stress over the problem. She let me know what she is doing, why she is doing it and what the plan will look like moving forward.
Dr Needham is nice enough, don't have anything bad to say about her. Otherwise everyone else is pretty much awful. Ultrasound tech has improved with attitude since first encounter.
She is very personable, taking the time to get to know you, very willing to answer questions.
Dr Jago is thorough and empathetic to my needs and concerns. I did not feel rushed and she answered my questions and made sure I understood what she was saying.
Office staff at the WGV office is always friendly, helpful and timely. Dr. Searle spent extra time with me. He is a compassionate doctor who cares about his patients and their families.
Dr Searle is extremely personable and professional.
Dr Asher was very kind. She listened to my complaints/questions, and took the time to explain everything to me. She also gave me recommendations about medications/testing/treatments, and then let me decide what I thought was best. She was very personable and seems to know what she's doing. The nurse was also extremely nice, and both made me feel very comfortable during my visit!
Dr Searle was patient with my questions. I didn't feel rushed. Sometimes when I'm rushed I forget the questions. I also like the idea of being able to email through the portal
Dr. Jago is personable and thorough. She listened to my concerns and addressed them appropriately. She answered all my questions.
I feel I can trust him in his experience. Knowledgeable and reassuring.
The staff was very helpful and friendly
This was only my second experience with Dr. Pulsfus. I don't think I could pick out anything wrong about my appointments. He asked me how I was feeling and made me feel very comfortable. My husband was at both appointments with me as well and my husband thought he was professional and straight forward. Which we like!! Overall it was a good experience and have nothing bad to say.
Dr Pulsfus is pleasant. Willing to hear my concerns and answers My questions.
[Highly satisfied with] Doctor's Knowledge and his expertise of getting right to my problems.
Always an excellent experience, thoughtful and considerate Doctor And always takes time to make sure you are comfortable and your questions are answered.
Office is efficient, thorough and friendly.
Dr. Pulsfus was very thorough and took his time speaking with me and provided me a lot of information regarding my pregnancy. I was very happy and would not mind at all if he was on call the day if I go into labor. I would feel safe with him.
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